1 00:00:00,400 --> 00:00:05,000 Speaker 1: It's another jubile phone frame morning only on the new 2 00:00:05,080 --> 00:00:08,680 Speaker 1: Hits one oh six point one. Hello. Hi, this is 3 00:00:08,720 --> 00:00:12,520 Speaker 1: Alexis with I'm looking for Natalie. This is She. Hey, 4 00:00:12,560 --> 00:00:14,760 Speaker 1: I just wanted to call and inform you that your 5 00:00:14,800 --> 00:00:19,279 Speaker 1: recent package was damage in transit. What what do you mean? 6 00:00:19,480 --> 00:00:22,320 Speaker 1: There are Christmas presents for my family. I catched them perfectly. 7 00:00:22,400 --> 00:00:25,120 Speaker 1: This is what. Oh my gosh, you sound really upset. 8 00:00:25,120 --> 00:00:36,080 Speaker 1: Please hold Oh Christmas, Mary, Christmas, and Happy Hanukkah. We 9 00:00:36,159 --> 00:00:39,839 Speaker 1: are very inclusive at How may I help you? I 10 00:00:40,000 --> 00:00:42,199 Speaker 1: just kind of call that my package is damage and 11 00:00:42,240 --> 00:00:45,760 Speaker 1: I need to know the present. I'm sorry. You must 12 00:00:45,760 --> 00:00:49,120 Speaker 1: have talked to Alexis. She handles lost or damage packages. 13 00:00:49,159 --> 00:00:51,640 Speaker 1: I'm a member of the Good Spirits team here, so please, 14 00:00:53,240 --> 00:01:03,920 Speaker 1: Oh my god. Hello and welcome to Automated Network or 15 00:01:04,360 --> 00:01:08,640 Speaker 1: WALDO for tracking information. Press one to compliment our festive 16 00:01:08,640 --> 00:01:20,280 Speaker 1: holiday Hold music Press two. What, Oh my god, this 17 00:01:20,480 --> 00:01:22,800 Speaker 1: is Alexis. Thank you for volunteer to compliment on our 18 00:01:22,840 --> 00:01:24,880 Speaker 1: holiday music. What is your comment? No no, no, no no, 19 00:01:24,880 --> 00:01:28,400 Speaker 1: no no, no no no. I'm trying to re damage packages. Okay, 20 00:01:28,480 --> 00:01:31,559 Speaker 1: one moment, wad put me on hold. Oh my god, 21 00:01:34,160 --> 00:01:44,200 Speaker 1: Oh my God, Welcome back to the Good Spirits team. 22 00:01:44,240 --> 00:01:46,959 Speaker 1: I am Evan, and it is a good day to 23 00:01:47,040 --> 00:01:49,720 Speaker 1: be at How may I hope? Evan, it's not a 24 00:01:49,760 --> 00:01:51,520 Speaker 1: good day and I just want to know what's going 25 00:01:51,600 --> 00:01:53,880 Speaker 1: on with my package I've sent to my family. You 26 00:01:53,920 --> 00:01:55,760 Speaker 1: sound very familiar. I think I spoke to you earlier, 27 00:01:55,800 --> 00:01:57,640 Speaker 1: but I'm going to put you on hold because that 28 00:01:57,800 --> 00:02:10,720 Speaker 1: is not my job. Please done up some Hello and 29 00:02:10,919 --> 00:02:14,160 Speaker 1: thank you for holding. This is Waldo, the automated system 30 00:02:14,200 --> 00:02:17,639 Speaker 1: here thanee Waldo. How may I help you if you 31 00:02:17,680 --> 00:02:24,080 Speaker 1: would like to speak to a person press one? Thank you, 32 00:02:24,520 --> 00:02:26,440 Speaker 1: thanks for holding this in a lexus, and thank you 33 00:02:26,480 --> 00:02:29,239 Speaker 1: for volunteering to comment on our holiday music. What is 34 00:02:29,280 --> 00:02:32,399 Speaker 1: your comment? Um, I don't want to talk to you. 35 00:02:32,520 --> 00:02:35,280 Speaker 1: I don't give a about for holiday music. It's thanking 36 00:02:35,400 --> 00:02:39,000 Speaker 1: me frustrate. Can I talk to a supervisors black now? 37 00:02:39,160 --> 00:02:45,200 Speaker 1: And don't cast don't put me on home. I never 38 00:02:45,200 --> 00:02:50,680 Speaker 1: wanted her holiday music again ever. Bunga, Bunga, Welcome to 39 00:02:50,720 --> 00:02:53,359 Speaker 1: the Good Spirits team. At you. We're trying a new 40 00:02:53,400 --> 00:02:56,120 Speaker 1: thing here where we're testing out some holiday music as 41 00:02:56,120 --> 00:02:57,720 Speaker 1: a whole music and it sounds like you are having 42 00:02:57,760 --> 00:03:01,359 Speaker 1: a great time, so I'm going to bring Yes, you are, 43 00:03:01,520 --> 00:03:04,360 Speaker 1: I can sense it. I'm gonna put Alexus on the phone. 44 00:03:04,400 --> 00:03:06,000 Speaker 1: She's the one that put the whole thing together and 45 00:03:06,040 --> 00:03:08,200 Speaker 1: she would love to get your compliments. So just white 46 00:03:08,240 --> 00:03:13,120 Speaker 1: one second. Hello, this is Evan. Yeah, you just patched 47 00:03:13,160 --> 00:03:15,079 Speaker 1: me in. Yeah, Hey, Alexis when we have a customer 48 00:03:15,160 --> 00:03:17,160 Speaker 1: here who wants to talk about the new Hold music 49 00:03:17,360 --> 00:03:23,160 Speaker 1: read she wants to talk to a supervisor to get 50 00:03:23,160 --> 00:03:30,480 Speaker 1: a race. I don't give up about find I wear 51 00:03:30,600 --> 00:03:34,120 Speaker 1: my lost back. That's not a holiday spirit. Thank you 52 00:03:34,200 --> 00:03:39,480 Speaker 1: for calling. This is the automated system WALDO to let 53 00:03:39,520 --> 00:03:42,440 Speaker 1: you know that it's a prank phone call. Natalie, did 54 00:03:42,520 --> 00:03:44,640 Speaker 1: that's a sank phone call? Yes, it did. This is 55 00:03:44,640 --> 00:03:49,600 Speaker 1: actually the Jewel Show and that was Jewel and this 56 00:03:50,120 --> 00:03:52,400 Speaker 1: is a phone prank. Your cousin Brian set you up 57 00:03:52,400 --> 00:03:56,240 Speaker 1: for a prank phone call. And your package, as far 58 00:03:56,280 --> 00:03:59,080 Speaker 1: as we know, it's not damaged and it's currently entrance. Yeah, 59 00:03:59,160 --> 00:04:01,320 Speaker 1: if you want any of that Hold music sent to you, 60 00:04:01,400 --> 00:04:03,520 Speaker 1: we can definitely send that along if you'd like some 61 00:04:03,600 --> 00:04:09,280 Speaker 1: of it. No, it was horrible wake up every morning 62 00:04:09,280 --> 00:04:13,040 Speaker 1: with jubile phone pranks. We'd say, mornings on the twenties only,