1
00:00:02,120 --> 00:00:04,920
Speaker 1: Ron Andanian. You know, when it comes to repairing cars,

2
00:00:05,040 --> 00:00:14,000
Speaker 1: just strange things happen in repair shops. The Car Doctor

3
00:00:14,080 --> 00:00:17,520
Speaker 1: eclipses full moons, high tides, low tides, bed Whether it

4
00:00:17,560 --> 00:00:19,759
Speaker 1: affects all of us, it affects us, not just in

5
00:00:19,800 --> 00:00:22,239
Speaker 1: our judgments, in the way we drive. Multi people drive

6
00:00:22,280 --> 00:00:25,000
Speaker 1: like their notes anyway. Welcome to the radio home of

7
00:00:25,120 --> 00:00:29,440
Speaker 1: Ron and Aian the Car Doctor, since this is where

8
00:00:29,480 --> 00:00:33,360
Speaker 1: car owners the world overturned to for their definitive opinion

9
00:00:33,440 --> 00:00:37,360
Speaker 1: on automotive repair. If your mechanics giving you a busy signal,

10
00:00:37,560 --> 00:00:40,920
Speaker 1: pick up the phone and call in the garage doors

11
00:00:40,960 --> 00:00:43,040
Speaker 1: are open, but I am here to take your calls

12
00:00:43,320 --> 00:00:50,760
Speaker 1: at eight five five five six and now he running. Hey,

13
00:00:50,840 --> 00:00:52,960
Speaker 1: it's time to start your engines. Ron and the Car

14
00:00:53,000 --> 00:00:55,320
Speaker 1: Doctor here at eight five five five six zero nine

15
00:00:55,400 --> 00:00:57,200
Speaker 1: nine zero zero. Give us a call and get on.

16
00:00:57,280 --> 00:00:59,960
Speaker 1: Let's talk about your car. Let's solve your problem. Also

17
00:01:00,000 --> 00:01:03,600
Speaker 1: of this hour of giving away our Wicks Commemorative nineteen

18
00:01:03,640 --> 00:01:06,199
Speaker 1: thirty nine, Ford Coop die cast car courtesy the folks

19
00:01:06,200 --> 00:01:08,640
Speaker 1: over at Wicks Filters Um. Not only has Wick's been

20
00:01:08,640 --> 00:01:11,480
Speaker 1: protecting America's engines for seventy five plus years every once

21
00:01:11,520 --> 00:01:12,680
Speaker 1: in a while they let us get away one of

22
00:01:12,720 --> 00:01:15,400
Speaker 1: these great little die cast models. Um no, Tom, I'm

23
00:01:15,480 --> 00:01:17,800
Speaker 1: taking the car away from you. You're no longer allowed

24
00:01:17,840 --> 00:01:20,320
Speaker 1: to play with it. You know, you really disappoint me.

25
00:01:20,400 --> 00:01:22,000
Speaker 1: You told me I could have this thing, I could

26
00:01:22,000 --> 00:01:23,720
Speaker 1: take it home. I got play with it. You know.

27
00:01:23,920 --> 00:01:25,920
Speaker 1: The problem is last week we forgot to give it

28
00:01:25,959 --> 00:01:28,080
Speaker 1: away because you and Tony wouldn't give it up. And

29
00:01:28,160 --> 00:01:31,080
Speaker 1: your point, well, that's just the whole point. This thing

30
00:01:31,160 --> 00:01:32,959
Speaker 1: is really neat. It's got an opening hood and trunk.

31
00:01:33,000 --> 00:01:36,080
Speaker 1: It's got a detailed Ford flathead engine, Whitewall tires. It's

32
00:01:36,080 --> 00:01:38,920
Speaker 1: got a vintage nineteen thirty nine North Carolina license plate

33
00:01:39,319 --> 00:01:43,399
Speaker 1: with great detail, great detail, custom Wicks branded window box packaging.

34
00:01:43,600 --> 00:01:46,039
Speaker 1: It's just a really neat piece. And it's a commemorative

35
00:01:46,319 --> 00:01:48,640
Speaker 1: for the Wicks anniversary. So over giving that away this

36
00:01:48,680 --> 00:01:50,480
Speaker 1: hour as well. But we are here to take your

37
00:01:50,480 --> 00:01:52,400
Speaker 1: calls and answer your questions, and I think we should.

38
00:01:52,520 --> 00:01:54,280
Speaker 1: I've got a great conversation I want to have with

39
00:01:54,320 --> 00:01:58,080
Speaker 1: everybody today. You know, we always talk about good mechanics

40
00:01:58,080 --> 00:02:00,600
Speaker 1: and why good mechanics are so hard to find. But

41
00:02:00,840 --> 00:02:02,560
Speaker 1: somewhere in the course of this hour, I want to

42
00:02:02,560 --> 00:02:05,040
Speaker 1: talk about good customers, and I want to talk a

43
00:02:05,040 --> 00:02:07,720
Speaker 1: little bit about a story, a conversation I overheard at

44
00:02:07,720 --> 00:02:10,720
Speaker 1: the deli the other day, and you know how that's

45
00:02:10,720 --> 00:02:12,960
Speaker 1: a bad customer. And I want to just make everybody

46
00:02:13,000 --> 00:02:15,079
Speaker 1: think a little bit are you being a good customer?

47
00:02:15,080 --> 00:02:18,080
Speaker 1: And maybe we can increase and improve the flow communication

48
00:02:18,120 --> 00:02:20,760
Speaker 1: between repair shops and the people that bring their cars in.

49
00:02:20,840 --> 00:02:22,639
Speaker 1: But right now, let's get over to the phone. Let's

50
00:02:22,639 --> 00:02:25,160
Speaker 1: go over to Z from Houston and they'll talk about

51
00:02:25,160 --> 00:02:29,280
Speaker 1: his ninety four Roadmaster with some questions about what's going on. Zed.

52
00:02:29,360 --> 00:02:33,800
Speaker 1: Welcome to the car doctor, sir. How can I help afternoon? Yes, Uh,

53
00:02:35,080 --> 00:02:37,680
Speaker 1: I hadn't. I haven't had a problem in my car.

54
00:02:37,720 --> 00:02:41,799
Speaker 1: And it was it was coughing back or stalling or

55
00:02:43,000 --> 00:02:49,679
Speaker 1: back to the body right. So we changed the distributor

56
00:02:49,720 --> 00:02:54,919
Speaker 1: drawing it so brand new ACDL coin destript drawing it

57
00:02:55,760 --> 00:02:59,200
Speaker 1: and that didn't and fixed the problems. So they went

58
00:02:59,280 --> 00:03:01,040
Speaker 1: in in they put a E C M on it

59
00:03:01,160 --> 00:03:08,639
Speaker 1: and electronics control module and that fixed the problem. It

60
00:03:08,760 --> 00:03:13,880
Speaker 1: runs beautiful now, but it needs to be program I

61
00:03:14,000 --> 00:03:17,840
Speaker 1: understand to that V to that van number of that

62
00:03:18,040 --> 00:03:21,720
Speaker 1: automobile right right now the problem is that the two

63
00:03:22,639 --> 00:03:27,359
Speaker 1: radiator fans electric fans, they do not run. Will the

64
00:03:27,440 --> 00:03:30,080
Speaker 1: air conditioner run into with this hunter? I don't agree

65
00:03:30,080 --> 00:03:31,959
Speaker 1: with weather down here. We need air conditions, yeah, I

66
00:03:31,960 --> 00:03:36,520
Speaker 1: would think so sure? Absolutely? Yeah, absolutely? Um So how

67
00:03:36,560 --> 00:03:38,720
Speaker 1: can I help you? What's your question to me? So

68
00:03:39,080 --> 00:03:46,000
Speaker 1: my problem is do does this new e c M

69
00:03:46,200 --> 00:03:50,240
Speaker 1: need to be recalibrated to my car? It was it

70
00:03:50,360 --> 00:03:52,600
Speaker 1: a Was it a new e c M right from

71
00:03:52,640 --> 00:03:56,120
Speaker 1: a General Motors dealers? And and I'm kind of confused

72
00:03:56,240 --> 00:04:00,160
Speaker 1: because if they got an you know, a software the

73
00:04:00,320 --> 00:04:04,200
Speaker 1: e c M that wasn't you know it was brand

74
00:04:04,240 --> 00:04:06,160
Speaker 1: new from a GM dealer? Was? I guess? I gotta

75
00:04:06,160 --> 00:04:07,920
Speaker 1: start there was a brand new from a GM dealer?

76
00:04:07,960 --> 00:04:10,520
Speaker 1: Or was it a used piece? You can't buy it

77
00:04:11,960 --> 00:04:14,120
Speaker 1: as cars too, they have to I had to go

78
00:04:14,280 --> 00:04:18,640
Speaker 1: to put an aftermarket. Okay, So you know they got

79
00:04:18,760 --> 00:04:21,960
Speaker 1: a reman from a local parts house. Probably I'm going

80
00:04:22,000 --> 00:04:24,080
Speaker 1: to guess and say maybe in a one cardone or

81
00:04:24,160 --> 00:04:29,960
Speaker 1: something like that that came programmed already. Yes, Okay, so

82
00:04:30,600 --> 00:04:34,000
Speaker 1: in nineteen this was a ninety four and ninety four

83
00:04:35,040 --> 00:04:40,400
Speaker 1: the computer was programmed by the if I remember correctly

84
00:04:40,480 --> 00:04:45,000
Speaker 1: the flash from module? Did they transfer over your inside

85
00:04:45,120 --> 00:04:47,920
Speaker 1: your computer? Was something called a prompt or an and

86
00:04:48,320 --> 00:04:52,400
Speaker 1: or a memical. It was two separate memory chips, one

87
00:04:52,520 --> 00:04:55,760
Speaker 1: or two, depending upon the year of the vehicle itself.

88
00:04:56,240 --> 00:04:58,960
Speaker 1: Do you know if they transferred those over? No? I

89
00:04:59,080 --> 00:05:02,240
Speaker 1: do not. Do you still understand if the problem wasn't

90
00:05:02,360 --> 00:05:05,240
Speaker 1: changed out, the car would not start at all? Is

91
00:05:05,360 --> 00:05:08,200
Speaker 1: this correct? Well, that's correct. But if the new computer

92
00:05:08,400 --> 00:05:12,039
Speaker 1: came with a prom and it gave it the basics,

93
00:05:12,240 --> 00:05:15,120
Speaker 1: it would start, but it wouldn't have the correct characteristics

94
00:05:15,160 --> 00:05:18,640
Speaker 1: to match the vehicle. But the bigger question is do

95
00:05:18,720 --> 00:05:20,760
Speaker 1: they still have the old computer or did they send

96
00:05:20,800 --> 00:05:24,559
Speaker 1: it back as a core? See that I can see there? Again,

97
00:05:24,600 --> 00:05:27,840
Speaker 1: I don't know. I have found that out on Monday,

98
00:05:27,960 --> 00:05:31,479
Speaker 1: But I don't any idea what they did because they

99
00:05:31,560 --> 00:05:36,240
Speaker 1: normally wanted that core right correct, and and if memory

100
00:05:36,360 --> 00:05:39,920
Speaker 1: serves me correct, we're going back twenty something years it was.

101
00:05:40,160 --> 00:05:43,440
Speaker 1: It wasn't a prom anymore, it was a memical, and

102
00:05:43,560 --> 00:05:48,120
Speaker 1: the memical the memory calibration stick built into the PCM

103
00:05:49,240 --> 00:05:53,040
Speaker 1: was it's the last four digits that determine the application

104
00:05:53,200 --> 00:05:58,200
Speaker 1: per vehicle, all right, So you know if it depends

105
00:05:58,240 --> 00:06:00,240
Speaker 1: on where the computer came from. If the computer came

106
00:06:00,279 --> 00:06:03,600
Speaker 1: with a memical, then they probably sent yours back complete.

107
00:06:04,240 --> 00:06:07,320
Speaker 1: But if that's the case, all is not lost because

108
00:06:07,400 --> 00:06:10,640
Speaker 1: there are some aftermarket companies out there that you can

109
00:06:10,720 --> 00:06:13,360
Speaker 1: give them the then let them go back. They will

110
00:06:13,440 --> 00:06:16,560
Speaker 1: look up how that software we're supposed to be flashed

111
00:06:16,600 --> 00:06:19,560
Speaker 1: originally from GM. You might have some downtime with the

112
00:06:19,640 --> 00:06:22,280
Speaker 1: vehicle where you have to send that mem coal chip

113
00:06:22,560 --> 00:06:25,160
Speaker 1: back to them. They will flash it and then send

114
00:06:25,200 --> 00:06:29,360
Speaker 1: it back to you. All right. To my knowledge, I

115
00:06:29,640 --> 00:06:32,279
Speaker 1: don't believe a Tech one, which is what it would

116
00:06:32,279 --> 00:06:35,119
Speaker 1: have been in ninety four, a Tech one scan tool

117
00:06:35,440 --> 00:06:37,960
Speaker 1: would work in this application. I don't believe we were

118
00:06:38,040 --> 00:06:41,679
Speaker 1: flash capable. Uh back then, I don't think it applied.

119
00:06:42,320 --> 00:06:44,280
Speaker 1: I could be wrong, but it was. It was very

120
00:06:44,400 --> 00:06:46,600
Speaker 1: late in the game for O B D one And

121
00:06:46,880 --> 00:06:49,239
Speaker 1: in all likelihood, this is going to require a memical

122
00:06:49,360 --> 00:06:52,080
Speaker 1: to update the PCM. That's where all the you know,

123
00:06:52,240 --> 00:06:55,600
Speaker 1: software updates were, and um, you know that's that's basically

124
00:06:55,680 --> 00:06:59,160
Speaker 1: how it worked. So but try that. If that doesn't work,

125
00:06:59,200 --> 00:07:01,880
Speaker 1: give us a call back back and I'll probably tell you.

126
00:07:02,000 --> 00:07:04,400
Speaker 1: At that point, send me the vent of the vehicle.

127
00:07:04,480 --> 00:07:06,640
Speaker 1: We can have this conversation next week or the week after.

128
00:07:07,080 --> 00:07:09,120
Speaker 1: Send me the send me the vent of the vehicle,

129
00:07:09,440 --> 00:07:11,520
Speaker 1: and I'll do a little more research on my side

130
00:07:11,560 --> 00:07:13,440
Speaker 1: and see what else I can find out for you.

131
00:07:13,600 --> 00:07:15,400
Speaker 1: How you guys holding up down there in Houston. You're

132
00:07:15,400 --> 00:07:20,360
Speaker 1: getting by all right? Yes? Getting flooded. Yeah, I can imagine,

133
00:07:20,800 --> 00:07:23,080
Speaker 1: I can imagine. Um, well, i'll tell you what's that.

134
00:07:23,200 --> 00:07:25,880
Speaker 1: We we appreciate the fact you're calling us and you know,

135
00:07:26,000 --> 00:07:27,640
Speaker 1: taking the time. We know you've got a lot going on,

136
00:07:27,840 --> 00:07:30,120
Speaker 1: and um, we hope we were able to distract you

137
00:07:30,160 --> 00:07:32,360
Speaker 1: a little bit from the from the storm you're feeling.

138
00:07:32,480 --> 00:07:34,440
Speaker 1: We're gonna be sending out the Weeks thirty nine four

139
00:07:34,560 --> 00:07:36,200
Speaker 1: die cast to you. I'd like you to ask you

140
00:07:36,280 --> 00:07:38,640
Speaker 1: to stay on the phone. Uh, Tom Ray Jr. Or

141
00:07:38,680 --> 00:07:40,680
Speaker 1: Tom Ray the fourth. We'll pick up the phone. I'll

142
00:07:40,680 --> 00:07:42,760
Speaker 1: get your mailing address. It's courtesy the folks over at

143
00:07:42,800 --> 00:07:46,080
Speaker 1: Wicks Filters. It's the special seventy fifth Weeks Anniversary thirty

144
00:07:46,160 --> 00:07:49,080
Speaker 1: nine Ford coupe with some really neat detailing and um,

145
00:07:49,240 --> 00:07:51,800
Speaker 1: you know, options and just just a neat die cast

146
00:07:51,840 --> 00:07:54,360
Speaker 1: car to put on the studio You're very welcome, sir.

147
00:07:54,480 --> 00:07:56,600
Speaker 1: We hope that, uh we hope thoughts of it until

148
00:07:56,640 --> 00:07:57,920
Speaker 1: you get it will help you pass the time of

149
00:07:57,960 --> 00:08:00,800
Speaker 1: day until you guys get safe and secure and help

150
00:08:00,920 --> 00:08:02,240
Speaker 1: draw you out and help you put up with all

151
00:08:02,280 --> 00:08:04,440
Speaker 1: this aggravation you're dealing with with your car. So it

152
00:08:04,600 --> 00:08:06,200
Speaker 1: was a pleasure to meet you today. Zed stay on

153
00:08:06,240 --> 00:08:09,200
Speaker 1: the phone and Tom Ray the fourth will take you

154
00:08:09,640 --> 00:08:11,840
Speaker 1: up on this and get your information for you. Take

155
00:08:11,880 --> 00:08:15,320
Speaker 1: good care. Um, yeah, that's you know, wow, look at

156
00:08:15,360 --> 00:08:18,360
Speaker 1: the technology. See and this is this is what I've

157
00:08:18,360 --> 00:08:21,320
Speaker 1: been saying for a while now in that what will

158
00:08:21,440 --> 00:08:25,000
Speaker 1: happen to the older car and the technology? How will

159
00:08:25,080 --> 00:08:27,120
Speaker 1: we flash that? How will we keep up with that?

160
00:08:27,240 --> 00:08:30,000
Speaker 1: I mean, I started the last hour show talking about

161
00:08:30,000 --> 00:08:32,079
Speaker 1: I'm amazed that the parts you can get. And I

162
00:08:32,200 --> 00:08:34,520
Speaker 1: still think this car is reparable. I still think by

163
00:08:34,559 --> 00:08:36,480
Speaker 1: hook or by crook, there's a way to flash this

164
00:08:36,840 --> 00:08:40,920
Speaker 1: or update this, or change the memicale or solve this form.

165
00:08:41,400 --> 00:08:43,360
Speaker 1: But it's the steps you have to take. And it

166
00:08:43,480 --> 00:08:46,840
Speaker 1: makes you wonder how many people would take the steps

167
00:08:47,000 --> 00:08:51,360
Speaker 1: or how many people would just you know, give up

168
00:08:51,440 --> 00:08:53,600
Speaker 1: on it and and and and go buy a new car.

169
00:08:54,080 --> 00:08:56,920
Speaker 1: So but in any event, Zed, we appreciate you taking

170
00:08:56,960 --> 00:08:58,520
Speaker 1: the time to give us a call, as we pointed out,

171
00:08:58,920 --> 00:09:00,880
Speaker 1: and good luck to you and or stay stay well,

172
00:09:00,960 --> 00:09:04,320
Speaker 1: stay safe down there. Houston Way eight five six zero

173
00:09:04,440 --> 00:09:06,679
Speaker 1: nine zero zero. Run Nading the Car Doctor. Coming back

174
00:09:06,960 --> 00:09:14,199
Speaker 1: right after this. Welcome back Nating the Car Doctor rolling

175
00:09:14,240 --> 00:09:17,800
Speaker 1: along this hour taking charge and fixing cars at zero

176
00:09:17,960 --> 00:09:20,400
Speaker 1: nine zero zero. By the way, more information to Car

177
00:09:20,440 --> 00:09:22,840
Speaker 1: Doctor show dot com and that we've made it easier

178
00:09:22,880 --> 00:09:24,320
Speaker 1: for you. That's all you need to know. Car Doctor

179
00:09:24,400 --> 00:09:27,120
Speaker 1: show dot com. Changes coming there, but that's where you

180
00:09:27,160 --> 00:09:29,080
Speaker 1: want to be for information about the show, as well

181
00:09:29,120 --> 00:09:32,160
Speaker 1: as podcasting and other things going on. Speaking of going on,

182
00:09:32,280 --> 00:09:34,600
Speaker 1: let's go over to Steve in Maine with some problems

183
00:09:34,640 --> 00:09:37,640
Speaker 1: two thousand seven Prius and I'll see what's going on

184
00:09:37,760 --> 00:09:39,240
Speaker 1: here with an A B S light coming on Steve.

185
00:09:39,280 --> 00:09:43,160
Speaker 1: Welcome to the Car Doctor, sir. How can I help? Yeah?

186
00:09:43,640 --> 00:09:48,560
Speaker 1: The A B S light comes on at exactly six

187
00:09:50,520 --> 00:09:55,080
Speaker 1: and uh and then it go it goes off once

188
00:09:55,160 --> 00:09:57,800
Speaker 1: you slow down that if you come back up again,

189
00:09:58,280 --> 00:10:00,480
Speaker 1: it comes on. But I've no have a scene. A

190
00:10:01,080 --> 00:10:04,240
Speaker 1: lightness check engine light that goes off and comes back

191
00:10:04,320 --> 00:10:08,320
Speaker 1: convites well, there's something. There's something going on here speed

192
00:10:08,400 --> 00:10:13,560
Speaker 1: sensitive as anybody scanner for fall coach. Let me catch

193
00:10:13,679 --> 00:10:18,080
Speaker 1: up to a little more here. I had a front wheel,

194
00:10:18,240 --> 00:10:24,040
Speaker 1: a front right wheel bearing and an axle uh an

195
00:10:24,080 --> 00:10:33,240
Speaker 1: axle ring replaced along with the the A BS sensor

196
00:10:34,440 --> 00:10:39,120
Speaker 1: and when I got it back, the UM the A

197
00:10:39,240 --> 00:10:43,760
Speaker 1: B the A B AB s light was never on

198
00:10:44,000 --> 00:10:48,560
Speaker 1: before that, but that came on and the other problem

199
00:10:48,679 --> 00:10:53,800
Speaker 1: was fixed to the wheel bearing thing. But they I

200
00:10:53,920 --> 00:10:58,200
Speaker 1: had it rescanned by a Toyota dealer and they said

201
00:10:58,240 --> 00:11:04,640
Speaker 1: they found C twelve thirty six on the right hand

202
00:11:04,760 --> 00:11:08,880
Speaker 1: speed sensor and they they thought there was a foreign

203
00:11:08,960 --> 00:11:13,439
Speaker 1: object attached on it. UM. And what I did was

204
00:11:14,320 --> 00:11:17,360
Speaker 1: go back to the people that had put it on

205
00:11:17,520 --> 00:11:20,920
Speaker 1: for me originally and get them to replace it with

206
00:11:21,040 --> 00:11:25,800
Speaker 1: a new one, and they did and it didn't do anything.

207
00:11:25,960 --> 00:11:28,439
Speaker 1: It's still the same, so it couldn't have been a

208
00:11:28,520 --> 00:11:32,600
Speaker 1: tip damage that they're talking about. Okay, So where does

209
00:11:32,640 --> 00:11:35,199
Speaker 1: it stand now? Has anybody taking diagnosis further or they're

210
00:11:35,240 --> 00:11:37,679
Speaker 1: just waiting for you to tell you? I don't I

211
00:11:37,720 --> 00:11:39,760
Speaker 1: don't know which way to go with it. Okay, Well

212
00:11:40,200 --> 00:11:42,480
Speaker 1: let's let's let's back up and look at this logically.

213
00:11:42,720 --> 00:11:47,760
Speaker 1: All right, by the way, is your radio on, Steve, No, Uh, well,

214
00:11:48,440 --> 00:11:51,320
Speaker 1: my wife's listening to a to it on the other

215
00:11:52,320 --> 00:11:55,160
Speaker 1: on a tablet. All right, so maybe she can move

216
00:11:55,160 --> 00:11:57,400
Speaker 1: a little away because I can actually hear it. It's you.

217
00:11:57,640 --> 00:12:00,520
Speaker 1: You're confusing. I can ever turn it off? Yeah, maybe

218
00:12:00,520 --> 00:12:01,880
Speaker 1: if we could do that. It's it's like I can

219
00:12:01,960 --> 00:12:04,400
Speaker 1: I can hear myself, so I can tell something's up.

220
00:12:06,280 --> 00:12:08,480
Speaker 1: A little bit of live radio here, folks, is what happens?

221
00:12:08,800 --> 00:12:13,400
Speaker 1: You want me to tell her? She'll hear me, So

222
00:12:13,640 --> 00:12:15,560
Speaker 1: we could do it that way. There we go. That works,

223
00:12:15,640 --> 00:12:18,840
Speaker 1: Thank you very much. Um so, And if she wants

224
00:12:18,880 --> 00:12:20,480
Speaker 1: to hear this segment, she can go to car Doctor

225
00:12:20,520 --> 00:12:22,439
Speaker 1: Show dot com and take the podcast second hour. It

226
00:12:22,480 --> 00:12:24,240
Speaker 1: will be up in a couple of hours after today show.

227
00:12:24,600 --> 00:12:26,439
Speaker 1: Um it'll be there. It'll be here for you. But

228
00:12:26,760 --> 00:12:30,640
Speaker 1: in any event, um, let's look at this. Logically, this

229
00:12:30,920 --> 00:12:37,480
Speaker 1: problem didn't happen until after you had the bearing repaired, right,

230
00:12:39,679 --> 00:12:42,520
Speaker 1: So let's assume, which is a dangerous word, that it's

231
00:12:42,559 --> 00:12:45,679
Speaker 1: related to what they did. We we've we've now got

232
00:12:45,760 --> 00:12:49,439
Speaker 1: a twelve thirty six, which is a problem with a

233
00:12:49,559 --> 00:12:52,199
Speaker 1: problem with an input signal or some kind of a

234
00:12:52,240 --> 00:12:56,600
Speaker 1: signal out of the left front speed center. Agreed. Okay,

235
00:12:57,160 --> 00:12:59,559
Speaker 1: we need to find somebody that understands what a scope is.

236
00:13:01,000 --> 00:13:05,040
Speaker 1: And before we start taking anything else apart and run

237
00:13:05,080 --> 00:13:10,400
Speaker 1: the risk of hurting anything, we need to scope the

238
00:13:10,440 --> 00:13:12,439
Speaker 1: signal out of the left front, right front and the

239
00:13:12,480 --> 00:13:17,200
Speaker 1: two rear speed sensors. If we of the well, let's

240
00:13:17,320 --> 00:13:19,440
Speaker 1: le's it's it's not a bad place to start. Did

241
00:13:19,480 --> 00:13:23,720
Speaker 1: they touch the right side, yeah? Right? Did they? Did

242
00:13:23,760 --> 00:13:26,080
Speaker 1: they touch the right side, Steve, No, they just worked

243
00:13:26,120 --> 00:13:28,079
Speaker 1: on the left front, correct, The right side is the

244
00:13:28,160 --> 00:13:29,920
Speaker 1: one they did. Oh, the right side is the one

245
00:13:29,960 --> 00:13:34,680
Speaker 1: they did. But it's coming up with a left fault code. Yeah,

246
00:13:34,920 --> 00:13:38,400
Speaker 1: maybe they mixed it was. I've got the invoice in

247
00:13:38,480 --> 00:13:46,520
Speaker 1: front of me. Well, uh, speed sensor right hand. Oh yeah,

248
00:13:47,480 --> 00:13:53,040
Speaker 1: but twelve thirty six is a left front fall oh,

249
00:13:54,160 --> 00:13:58,720
Speaker 1: to my knowledge, to my knowledge, that's interesting. I wonder

250
00:13:58,720 --> 00:14:02,960
Speaker 1: if they if they put it right front, well, they

251
00:14:03,000 --> 00:14:05,600
Speaker 1: put a left front on the right. It shouldn't matter.

252
00:14:06,960 --> 00:14:09,960
Speaker 1: But obviously, you know, obviously there's a couple of things

253
00:14:10,040 --> 00:14:11,839
Speaker 1: we want to do here. We want to go back

254
00:14:11,880 --> 00:14:14,800
Speaker 1: and verify part numbers. Do we have correct parts and

255
00:14:14,840 --> 00:14:18,440
Speaker 1: part numbers where they're supposed to be, and then verify

256
00:14:18,559 --> 00:14:21,280
Speaker 1: that twelve thirty six memory serves me right, twelve thirty

257
00:14:21,320 --> 00:14:24,320
Speaker 1: six is a left front is an issue with left

258
00:14:24,360 --> 00:14:29,760
Speaker 1: front speed sensor? Not right? Okay, okay, I kind of

259
00:14:29,880 --> 00:14:33,760
Speaker 1: thought that myself. All right. Now that being said, the

260
00:14:33,880 --> 00:14:36,000
Speaker 1: be all and end all is I will get out

261
00:14:36,000 --> 00:14:38,120
Speaker 1: of lab scope and either I'll use a two channel,

262
00:14:38,160 --> 00:14:40,080
Speaker 1: four channel, I don't care how I do it, don't

263
00:14:40,560 --> 00:14:45,680
Speaker 1: do it, and wave all four sensors. They got to

264
00:14:45,720 --> 00:14:50,600
Speaker 1: look the same. It's that simple wave. You know, we're gonna,

265
00:14:50,640 --> 00:14:54,000
Speaker 1: we're gonna, we're gonna do what you do for a living, Steve,

266
00:14:54,040 --> 00:14:57,560
Speaker 1: what do you do for a living? Hi, I'm retired

267
00:14:58,080 --> 00:15:03,000
Speaker 1: and I do some volunteer driving for attal um. Okay,

268
00:15:03,040 --> 00:15:05,320
Speaker 1: how did you make how did you make your living?

269
00:15:05,320 --> 00:15:13,040
Speaker 1: Where you were? Anything mechanical? Electrical? Okay, So yeah, listen,

270
00:15:13,080 --> 00:15:14,960
Speaker 1: I can, I mean, I can relate to that. That's

271
00:15:15,280 --> 00:15:17,600
Speaker 1: you know, So you guys used a calculator. Calculator gave

272
00:15:17,640 --> 00:15:21,280
Speaker 1: you the numbers and a digital readout. Correct. Correct, So

273
00:15:21,680 --> 00:15:26,480
Speaker 1: so the calculator was your voltmeter. It displayed things digitally digitally,

274
00:15:26,600 --> 00:15:29,080
Speaker 1: all right? Every once in a while, you had to

275
00:15:29,120 --> 00:15:31,040
Speaker 1: go to a client and you had to use Excel

276
00:15:31,240 --> 00:15:33,320
Speaker 1: to show them things in a graph, how it would

277
00:15:33,360 --> 00:15:35,680
Speaker 1: wave up and down, how their finances would go up

278
00:15:35,720 --> 00:15:40,520
Speaker 1: and down. Right, same thing. So it's a scope is

279
00:15:40,680 --> 00:15:44,040
Speaker 1: like an Excel spreadsheet. Instead of showing you the numbers

280
00:15:44,040 --> 00:15:47,200
Speaker 1: on a calculator in digital format, it's it's showing them

281
00:15:47,280 --> 00:15:50,120
Speaker 1: to you in a wave. It's showing them as a graph.

282
00:15:50,240 --> 00:15:52,360
Speaker 1: It's showing it as it goes up and as it

283
00:15:52,400 --> 00:15:56,760
Speaker 1: goes down, it goes down. So the graph, you know,

284
00:15:56,800 --> 00:16:00,800
Speaker 1: when we scope something. The nice part is a scope

285
00:16:00,920 --> 00:16:05,520
Speaker 1: is faster than a digital voultometers. It's you know, think

286
00:16:05,560 --> 00:16:07,800
Speaker 1: about how much information you could get to a client

287
00:16:07,920 --> 00:16:11,200
Speaker 1: by showing them numbers on a calculator versus how much

288
00:16:11,280 --> 00:16:13,320
Speaker 1: more information you could get to them showing them on

289
00:16:13,400 --> 00:16:15,880
Speaker 1: a scope on a graph. Right the graph, they could

290
00:16:15,880 --> 00:16:18,400
Speaker 1: see the rise of the fall, they could see things

291
00:16:18,440 --> 00:16:21,880
Speaker 1: in more detail, same idea. That's what a scope does,

292
00:16:23,560 --> 00:16:28,120
Speaker 1: all right. So best known good if the repair shop

293
00:16:28,200 --> 00:16:29,720
Speaker 1: says that we have to know what known good is

294
00:16:30,400 --> 00:16:32,600
Speaker 1: best known good is the other three centers on the car.

295
00:16:34,000 --> 00:16:37,080
Speaker 1: That's what it's supposed to look like. Uh, you know,

296
00:16:37,200 --> 00:16:40,120
Speaker 1: and that's that's better than any spec Yeah, that's better

297
00:16:40,160 --> 00:16:42,480
Speaker 1: than any spect that anybody could write down or or

298
00:16:43,200 --> 00:16:46,760
Speaker 1: deal with. So you know, I would scope the sensors,

299
00:16:46,920 --> 00:16:49,200
Speaker 1: see what they look like. Whichever one is the problem,

300
00:16:49,400 --> 00:16:54,400
Speaker 1: taking apart something's wrong, that's simple, right, Um, So the

301
00:16:57,960 --> 00:17:02,080
Speaker 1: um could be any of the four. No, to my knowledge,

302
00:17:02,120 --> 00:17:04,320
Speaker 1: SAT twelve thirty six is a foreign object on the

303
00:17:04,359 --> 00:17:07,040
Speaker 1: tip of the left front speed sensor. It's it's it's

304
00:17:07,119 --> 00:17:09,360
Speaker 1: telling us that it sees a problem with the left

305
00:17:09,440 --> 00:17:13,200
Speaker 1: front and maybe and maybe this has nothing to do

306
00:17:13,320 --> 00:17:15,880
Speaker 1: with any of the work they did. Could be a complete,

307
00:17:15,960 --> 00:17:25,160
Speaker 1: complete coincidence, absolutely possible, Right, So I could have that, Yeah,

308
00:17:25,200 --> 00:17:28,920
Speaker 1: I could have left the left front. Uh. Checked. I

309
00:17:29,000 --> 00:17:32,679
Speaker 1: guess that's what I should start with. Me. What did

310
00:17:32,720 --> 00:17:37,359
Speaker 1: the Toyota dealer want to do? What? What did they

311
00:17:38,080 --> 00:17:43,000
Speaker 1: They said there was a foreign had object attached on

312
00:17:43,119 --> 00:17:48,000
Speaker 1: the tip of front seat speed sensor right hand sensor,

313
00:17:49,720 --> 00:17:53,600
Speaker 1: so for a slight damage to tip of plastic around sensor.

314
00:17:54,440 --> 00:18:00,800
Speaker 1: But I think the other that was before they replaced

315
00:18:00,880 --> 00:18:03,159
Speaker 1: it for me, So they replaced it and there was

316
00:18:03,200 --> 00:18:09,360
Speaker 1: no change. Correct. Give me a favorite, double double check

317
00:18:09,520 --> 00:18:12,480
Speaker 1: double check the twelve thirty six I remember twelve thirty six.

318
00:18:12,560 --> 00:18:15,879
Speaker 1: Is the left front sensor right or wrong? Regardless if

319
00:18:15,920 --> 00:18:19,600
Speaker 1: that doesn't work scoping. All four of these are scoping

320
00:18:19,640 --> 00:18:21,879
Speaker 1: at least two of these to compare. We'll give us

321
00:18:21,920 --> 00:18:24,119
Speaker 1: a baseline to work from and then call me back

322
00:18:24,240 --> 00:18:26,520
Speaker 1: next week. Give me some more information. I'm morningating the

323
00:18:26,560 --> 00:18:37,560
Speaker 1: Car Doctor. I'm coming back right after this list. What

324
00:18:37,720 --> 00:18:47,720
Speaker 1: this car is automatic, it's systematic, it's hard, dramatic. What's

325
00:18:47,840 --> 00:18:55,080
Speaker 1: breeze lightning? Hey, welcome back the Car Doctor. Five zero

326
00:18:55,280 --> 00:18:58,239
Speaker 1: nine nine zero zero Car Doctor show dot Com. By

327
00:18:58,280 --> 00:19:00,119
Speaker 1: the way, this segment of the Car Doctor is to

328
00:19:00,160 --> 00:19:02,720
Speaker 1: you buy motocraft. You know, we use motocraft parts in

329
00:19:02,800 --> 00:19:05,479
Speaker 1: the shop. We think you should too. If you've got

330
00:19:05,560 --> 00:19:09,320
Speaker 1: afford a Lincoln or Mercury product, you know, remember motocraft parts.

331
00:19:09,359 --> 00:19:12,520
Speaker 1: You're there for all your repair and maintenance needs. Keep

332
00:19:12,560 --> 00:19:14,960
Speaker 1: in mind that the name motocraft is stood for durability

333
00:19:15,040 --> 00:19:17,959
Speaker 1: and quality for nearly five decades. It works for us,

334
00:19:18,200 --> 00:19:22,240
Speaker 1: it'll work for you. Motorcraft right, part priced right. Something's

335
00:19:22,320 --> 00:19:24,600
Speaker 1: rowing my glasses today. I can't seem to read that well.

336
00:19:24,720 --> 00:19:28,040
Speaker 1: I'm I'm missing things so unfortunately I can still see

337
00:19:28,080 --> 00:19:30,240
Speaker 1: Thompson I'm gonna point to Tom and say, didn't you

338
00:19:30,320 --> 00:19:32,960
Speaker 1: have a birthday last week? You have something to do

339
00:19:33,040 --> 00:19:34,720
Speaker 1: with that? You know, I'm getting old, Tom. I can't

340
00:19:34,800 --> 00:19:37,240
Speaker 1: I can't remember anything. I can't remember, I can't see.

341
00:19:37,320 --> 00:19:40,600
Speaker 1: I'm I'm falling upost. I think I did. Yeah, I

342
00:19:40,720 --> 00:19:43,159
Speaker 1: think I just remember your days coming there, Judas. So

343
00:19:43,400 --> 00:19:45,840
Speaker 1: you just wait, um, turn on the phones. Let's go.

344
00:19:45,960 --> 00:19:48,280
Speaker 1: Let me go talk to Tom in Wisconsin. Tom, hurry up,

345
00:19:48,320 --> 00:19:51,080
Speaker 1: get me while I'm still here. So how canna help you? Sir?

346
00:19:51,680 --> 00:19:53,760
Speaker 1: First of all, I love your program around but here

347
00:19:54,000 --> 00:19:56,440
Speaker 1: is what I'd like to say. I have a new

348
00:19:56,600 --> 00:20:00,360
Speaker 1: for with the twin turbols on it to to two

349
00:20:00,400 --> 00:20:04,240
Speaker 1: point six Eco Boast, and I've heard a few concerns

350
00:20:04,320 --> 00:20:08,320
Speaker 1: in the past with that design about having trouble keeping

351
00:20:08,400 --> 00:20:11,600
Speaker 1: the veloves clean. And so my question for you is

352
00:20:11,800 --> 00:20:16,639
Speaker 1: should I consider buying a factory extended warranty. I'm not

353
00:20:16,680 --> 00:20:18,520
Speaker 1: actually gonna put a lot of miles on this truck,

354
00:20:18,600 --> 00:20:21,280
Speaker 1: but I'm gonna keep it for many years, So you

355
00:20:21,440 --> 00:20:24,120
Speaker 1: have an opinion on whether or not I should spend

356
00:20:24,160 --> 00:20:27,080
Speaker 1: some money. Not to mention that this truck has so

357
00:20:27,200 --> 00:20:30,119
Speaker 1: many gadgets on it, round. I if I have to

358
00:20:30,200 --> 00:20:32,240
Speaker 1: fix those and can't do it myself, I'm gonna be

359
00:20:32,280 --> 00:20:35,480
Speaker 1: in trouble. So just curious with your opinion. Is a

360
00:20:35,560 --> 00:20:41,760
Speaker 1: factory extended warranty at all reasonable? How much is it? Tom? Well? Um,

361
00:20:42,240 --> 00:20:44,200
Speaker 1: from what they're telling me, a couple of thousand dollars,

362
00:20:44,280 --> 00:20:46,760
Speaker 1: which is I think discounted off the original price that

363
00:20:46,840 --> 00:20:50,040
Speaker 1: they offered me. So to grand, let's let's let's let's

364
00:20:50,160 --> 00:20:51,920
Speaker 1: keep the number. Let's keep it simple. So let's say

365
00:20:51,960 --> 00:20:56,480
Speaker 1: it's two grand for a extended warranty to how many

366
00:20:56,520 --> 00:21:02,520
Speaker 1: miles hundred thousand, seventy hundreds and a total of eight years,

367
00:21:02,760 --> 00:21:07,960
Speaker 1: eight years. So for two grand eight years, you know, yeah,

368
00:21:08,200 --> 00:21:11,320
Speaker 1: I think it's probably worth it. Now here's where here's

369
00:21:11,320 --> 00:21:14,359
Speaker 1: where it doesn't pay off. All right, Uh, you know

370
00:21:14,520 --> 00:21:17,120
Speaker 1: how many miles do you think you're gonna put on it? Well,

371
00:21:17,200 --> 00:21:19,359
Speaker 1: I don't think I'm gonna get that many miles because

372
00:21:19,520 --> 00:21:21,760
Speaker 1: it's a full sash truck and I just don't need that,

373
00:21:21,960 --> 00:21:23,879
Speaker 1: so I use another vehicle to get around most of

374
00:21:23,880 --> 00:21:27,800
Speaker 1: the time. Right, you know, here's here's the problem. All right.

375
00:21:29,840 --> 00:21:31,679
Speaker 1: I put an extended I put an extent. I had

376
00:21:31,720 --> 00:21:34,000
Speaker 1: my daughter put an extended warranty on her little escape.

377
00:21:34,040 --> 00:21:37,080
Speaker 1: She's about seven eight hours from home now, and part

378
00:21:37,119 --> 00:21:39,159
Speaker 1: of the reason was that as she broke down on

379
00:21:39,200 --> 00:21:41,000
Speaker 1: the road traveling back and forth, I wanted to know

380
00:21:41,080 --> 00:21:42,400
Speaker 1: that at least I could get it into a four

381
00:21:42,480 --> 00:21:45,359
Speaker 1: dealer and maybe have somebody's attention. They seem to want

382
00:21:45,359 --> 00:21:49,439
Speaker 1: to fix warranty extended warranty vehicles faster than non extended

383
00:21:49,480 --> 00:21:52,159
Speaker 1: warranty vehicles. That's just my sense. Maybe they maybe they

384
00:21:52,240 --> 00:21:54,440
Speaker 1: see free money there. I'm not exactly sure what it is,

385
00:21:54,560 --> 00:21:56,840
Speaker 1: but just one way of thinking, it gives me, as

386
00:21:56,880 --> 00:22:00,720
Speaker 1: a father, a sense of of of security. Maybe I'm wrong,

387
00:22:00,800 --> 00:22:03,520
Speaker 1: maybe it's false hope, but one of the things it

388
00:22:03,640 --> 00:22:07,040
Speaker 1: does do is it takes that thirty thou dollar escape

389
00:22:07,480 --> 00:22:09,800
Speaker 1: and gives me a little bit of security in the

390
00:22:09,880 --> 00:22:13,600
Speaker 1: sense that if it needed a three thousand dollar repair,

391
00:22:14,240 --> 00:22:17,000
Speaker 1: not so much that it's just covered, but I've got

392
00:22:17,119 --> 00:22:19,960
Speaker 1: everybody's attention because it is under warranty. If that makes sense,

393
00:22:20,040 --> 00:22:24,480
Speaker 1: that makes sense. Uh you know, um, you know the

394
00:22:24,520 --> 00:22:27,920
Speaker 1: other side of it is, at that three thousand dollar repair,

395
00:22:27,960 --> 00:22:31,159
Speaker 1: if it needed a turbo when something else, um, you know,

396
00:22:31,280 --> 00:22:33,480
Speaker 1: that's that's two thirds of the price. You know, your

397
00:22:33,560 --> 00:22:36,080
Speaker 1: your your warranty is too grand. That's two thirds of

398
00:22:36,119 --> 00:22:38,800
Speaker 1: the price of that repair. So let's flash forward to

399
00:22:38,880 --> 00:22:43,359
Speaker 1: you two turbos under the hood. You know, I gotta

400
00:22:43,400 --> 00:22:45,920
Speaker 1: tell you a good lord. I just recently changed the

401
00:22:46,000 --> 00:22:49,640
Speaker 1: oil on Rachel's escape yesterday. As a matter of fact,

402
00:22:49,680 --> 00:22:51,159
Speaker 1: I went into the shop on my day off on

403
00:22:51,240 --> 00:22:53,080
Speaker 1: vacation to change the oil and service it. And that

404
00:22:53,119 --> 00:22:56,240
Speaker 1: oil came out beat up in black as always, and

405
00:22:56,480 --> 00:22:58,720
Speaker 1: um it just the turbo cars just seemed to do that.

406
00:22:58,840 --> 00:23:02,119
Speaker 1: They just beat the heck out oil. And you know

407
00:23:02,200 --> 00:23:04,840
Speaker 1: that's why I'm glad there's extended warranty on it. Uh.

408
00:23:05,080 --> 00:23:08,760
Speaker 1: My my concern is, you know how many times above

409
00:23:08,800 --> 00:23:11,960
Speaker 1: and beyond a repair, what I have the stomach to

410
00:23:12,080 --> 00:23:16,160
Speaker 1: keep going? And and let me explain that we as

411
00:23:16,280 --> 00:23:19,600
Speaker 1: human beings, there's there's a side of us. I think

412
00:23:20,280 --> 00:23:23,680
Speaker 1: that if something has open heart surgery, oh that's no good.

413
00:23:23,720 --> 00:23:26,760
Speaker 1: Let me get another one. Um so what what was

414
00:23:27,280 --> 00:23:30,480
Speaker 1: all right? I mean, that's just human nature, because human

415
00:23:30,600 --> 00:23:34,600
Speaker 1: nature got you know, human nature just plays a huge

416
00:23:34,760 --> 00:23:36,600
Speaker 1: part in how we perceive and what we do with

417
00:23:36,680 --> 00:23:41,360
Speaker 1: our cars. And you know that really affects us. I think.

418
00:23:41,440 --> 00:23:43,560
Speaker 1: The way I would look at this is I don't

419
00:23:43,680 --> 00:23:46,880
Speaker 1: think you're going to have engine failure. I would think

420
00:23:47,080 --> 00:23:50,480
Speaker 1: if anything, it's turbo or electronic and the components around it.

421
00:23:51,040 --> 00:23:53,080
Speaker 1: I would go down and talk to the dealer and say, hey,

422
00:23:53,280 --> 00:23:56,520
Speaker 1: you know, what do you seeing fail? Um? What are

423
00:23:56,520 --> 00:24:00,400
Speaker 1: the price of those components? And you know, maybe it's

424
00:24:00,440 --> 00:24:03,440
Speaker 1: not so bad. Two grand for eight years. If we

425
00:24:03,600 --> 00:24:07,280
Speaker 1: broke that down into a per year cost, it's peanuts. Well,

426
00:24:07,359 --> 00:24:10,160
Speaker 1: actually it's it's only five years because the first three

427
00:24:10,240 --> 00:24:14,760
Speaker 1: years is covered. Okay, okay, Well I'm with you completely.

428
00:24:14,800 --> 00:24:17,159
Speaker 1: I've been I have never purchased one of these, and

429
00:24:17,280 --> 00:24:20,040
Speaker 1: I've never thought I would. And I'm pretty handy guys,

430
00:24:20,080 --> 00:24:22,080
Speaker 1: so I can fix most things. But this guy is

431
00:24:22,119 --> 00:24:25,080
Speaker 1: so this truck is so full of gadgets. And that's

432
00:24:27,240 --> 00:24:29,560
Speaker 1: that's now. I'll tell you this. You look at those

433
00:24:29,560 --> 00:24:32,320
Speaker 1: twin turbos and the amount of heat that they generate,

434
00:24:32,440 --> 00:24:34,840
Speaker 1: and we talk about oil getting beat up and the

435
00:24:34,920 --> 00:24:37,600
Speaker 1: way that works. This is why you've got to use

436
00:24:37,640 --> 00:24:39,199
Speaker 1: a good oil. This is why you've got to use

437
00:24:39,240 --> 00:24:42,160
Speaker 1: a good filter. Um. You know, here's where here's where

438
00:24:42,240 --> 00:24:44,760
Speaker 1: Penn's oil comes involved with their synthetics. And here's where

439
00:24:44,800 --> 00:24:48,040
Speaker 1: Wicks comes in with their filters. And you know this

440
00:24:48,400 --> 00:24:50,360
Speaker 1: this is just part and parcel to to go hand

441
00:24:50,440 --> 00:24:53,000
Speaker 1: in hand here. And you know you've got to use

442
00:24:53,040 --> 00:24:55,200
Speaker 1: the good stuff so you don't have to use that warranty.

443
00:24:56,000 --> 00:24:58,560
Speaker 1: And you know, I'm sure you are. But I'm just

444
00:24:58,800 --> 00:25:00,520
Speaker 1: you know, bringing it up as a matter or a fact,

445
00:25:01,160 --> 00:25:05,119
Speaker 1: um that I've already because of your suggestion, I've already

446
00:25:05,200 --> 00:25:09,080
Speaker 1: got the pennzroil Fold synthetic and uh so I and

447
00:25:09,119 --> 00:25:12,359
Speaker 1: I appreciate that. Uh And I appreciate your program. And

448
00:25:12,400 --> 00:25:14,600
Speaker 1: I'm glad you're altered. And I'm glad there's people like

449
00:25:14,720 --> 00:25:17,439
Speaker 1: you out there. Right I'll tell you what, Tom, It's um.

450
00:25:18,400 --> 00:25:20,680
Speaker 1: You know, it's it's very humbling to do this. I have.

451
00:25:20,800 --> 00:25:23,600
Speaker 1: I have no idea how I got to this point. Um.

452
00:25:24,040 --> 00:25:26,240
Speaker 1: I I throw it up to the big guy upstairs.

453
00:25:26,280 --> 00:25:27,840
Speaker 1: I think you just wanted me on radio to talk

454
00:25:27,880 --> 00:25:30,119
Speaker 1: to people about their cars and their problems. And here

455
00:25:30,160 --> 00:25:33,280
Speaker 1: I am twenty six seven years later. It's um, it's

456
00:25:33,320 --> 00:25:36,040
Speaker 1: it's kind of a need. Yes, sir, thank you very much.

457
00:25:36,160 --> 00:25:38,159
Speaker 1: You have one question about keeping valves clean before I

458
00:25:38,280 --> 00:25:42,159
Speaker 1: let you go. UM, what was it. Oh, well, you

459
00:25:42,320 --> 00:25:44,800
Speaker 1: have talked a little bit in the past about a product,

460
00:25:45,160 --> 00:25:49,000
Speaker 1: maybe a fuel additive that might help keep uh, the

461
00:25:49,440 --> 00:25:53,920
Speaker 1: fuel clean, which might help the problem that there's a

462
00:25:54,160 --> 00:25:58,160
Speaker 1: slight potential uh with the valves in this engine because

463
00:25:58,240 --> 00:26:02,120
Speaker 1: of the direct injection. Uh. Some people say that there's

464
00:26:02,160 --> 00:26:04,160
Speaker 1: a little bit of a build up, a carbon build

465
00:26:04,200 --> 00:26:06,760
Speaker 1: up on the on the valves, and so you have

466
00:26:06,880 --> 00:26:09,200
Speaker 1: talked to the past about a some kind of fuel

467
00:26:09,200 --> 00:26:12,359
Speaker 1: additive that might help that. You know, fuel additive and

468
00:26:12,480 --> 00:26:16,520
Speaker 1: carbon cleaning is is a moving target. You know, if

469
00:26:16,720 --> 00:26:20,040
Speaker 1: if if some things in order repair, doing break repair,

470
00:26:20,160 --> 00:26:22,840
Speaker 1: doing injine repairs is a bull's eye. It's always there.

471
00:26:22,880 --> 00:26:26,439
Speaker 1: It's a fixed point. Fuel system cleaning is a moving target. Man,

472
00:26:26,480 --> 00:26:30,840
Speaker 1: it's always changing. And because of that, I'm always watching

473
00:26:30,920 --> 00:26:33,119
Speaker 1: to see who's got the best and who's keeping up

474
00:26:33,160 --> 00:26:37,080
Speaker 1: in the engineering. And for a while now the folks

475
00:26:37,160 --> 00:26:41,440
Speaker 1: over at Berriman Berriman Products dot com. You know, their

476
00:26:41,720 --> 00:26:46,040
Speaker 1: their Berryman fuel system additive with their high energy solving

477
00:26:46,119 --> 00:26:50,960
Speaker 1: technology hest UM really is the good stuff. It's it

478
00:26:51,119 --> 00:26:54,119
Speaker 1: really works, and using it on a g d I

479
00:26:54,280 --> 00:26:58,680
Speaker 1: engine has become essential now because we want to try

480
00:26:58,760 --> 00:27:01,800
Speaker 1: and get some of that into the system, and because

481
00:27:01,880 --> 00:27:04,440
Speaker 1: of the way g d I sprays directly into the cylinder,

482
00:27:04,520 --> 00:27:08,680
Speaker 1: we missed the valves. And it's it's just important because

483
00:27:08,760 --> 00:27:11,600
Speaker 1: it helps prevent carbon formation and helps break it down.

484
00:27:11,680 --> 00:27:14,680
Speaker 1: It's a great double edged sword. Um. From what I

485
00:27:14,760 --> 00:27:16,800
Speaker 1: read and from the experiences I've had, and I've had

486
00:27:16,880 --> 00:27:20,080
Speaker 1: customers have report back as far as what they're seeing

487
00:27:20,119 --> 00:27:23,800
Speaker 1: and experiencing. UM, you know. So yeah, if if this

488
00:27:23,960 --> 00:27:26,520
Speaker 1: were mine, UM, I'll put it to you this way.

489
00:27:26,600 --> 00:27:29,680
Speaker 1: The littlest Nanians car got service yesterday. It was in

490
00:27:29,760 --> 00:27:31,720
Speaker 1: for its oil change. I got a bottle of Berryman

491
00:27:32,240 --> 00:27:34,200
Speaker 1: and I tend to do that at every oil change

492
00:27:34,240 --> 00:27:36,520
Speaker 1: with her. And she got sixty five miles on it

493
00:27:36,520 --> 00:27:39,240
Speaker 1: and still going strong. And I wouldn't expect it not to.

494
00:27:39,480 --> 00:27:42,560
Speaker 1: But you know, knock wood, like I said, nervous father,

495
00:27:42,680 --> 00:27:44,959
Speaker 1: six seven hours on the road. You want to make

496
00:27:44,960 --> 00:27:46,480
Speaker 1: sure it's gonna get there, So I try to give

497
00:27:46,480 --> 00:27:49,040
Speaker 1: her every advantage I can. UM, Berryman's the way to go.

498
00:27:49,720 --> 00:27:52,520
Speaker 1: I'll you're very welcome, Tom. You have a good rest

499
00:27:52,560 --> 00:27:55,800
Speaker 1: of the day. Five five six zero nine zero zero

500
00:27:55,880 --> 00:27:57,840
Speaker 1: running any of the car doctor coming back right after this.

501
00:28:03,320 --> 00:28:05,280
Speaker 1: Welcome back, weren't name of the car doctor. Let's go

502
00:28:05,359 --> 00:28:09,359
Speaker 1: over to Kelly and Springfield, Illinois. Accord and some problems

503
00:28:09,400 --> 00:28:11,199
Speaker 1: with starting at Kelly. Welcome to the car doctor. How

504
00:28:11,240 --> 00:28:14,000
Speaker 1: can I help? I hope you can. I appreciate your

505
00:28:14,040 --> 00:28:18,760
Speaker 1: show very much. You bet you? Um listen, I got

506
00:28:19,600 --> 00:28:22,520
Speaker 1: acord and the other day, Uh, the wife had some

507
00:28:22,680 --> 00:28:25,520
Speaker 1: kind of problem with the morning she shut it down,

508
00:28:25,920 --> 00:28:28,359
Speaker 1: so she got out and it beat at her like

509
00:28:28,480 --> 00:28:32,320
Speaker 1: it's not supposed to do. And Uh, anyway, she had

510
00:28:32,359 --> 00:28:33,680
Speaker 1: to jump it up at the end of the day,

511
00:28:34,400 --> 00:28:42,400
Speaker 1: got at home and uh, the the push ignition white

512
00:28:42,520 --> 00:28:45,480
Speaker 1: was flashing that the screen would not go off, and

513
00:28:45,600 --> 00:28:47,680
Speaker 1: anybody could start my car. You could go in there

514
00:28:47,720 --> 00:28:51,880
Speaker 1: without a without a fob and start my car. So

515
00:28:52,040 --> 00:28:54,920
Speaker 1: what I did was I disconnected the battery, of course,

516
00:28:55,520 --> 00:28:58,280
Speaker 1: and uh a couple of times the screen asked me.

517
00:28:58,400 --> 00:29:04,360
Speaker 1: It said, uh, depress the the radio audio button for

518
00:29:04,480 --> 00:29:07,120
Speaker 1: two seconds and see if that clears everything up. And

519
00:29:07,240 --> 00:29:09,880
Speaker 1: another time the screen asked me for my security code.

520
00:29:10,360 --> 00:29:13,240
Speaker 1: I couldn't get my security code from the dealer. And

521
00:29:13,560 --> 00:29:17,560
Speaker 1: all of a sudden, after about six disconnects and reconnects,

522
00:29:18,000 --> 00:29:20,960
Speaker 1: the thing started working correctly. But I live in fear

523
00:29:21,000 --> 00:29:24,000
Speaker 1: of it happening again. What can you tell me what

524
00:29:24,120 --> 00:29:25,600
Speaker 1: the trouble is. Yeah, now, let me ask you this.

525
00:29:25,760 --> 00:29:31,040
Speaker 1: When it didn't start for she had the car jump started. Yes, okay.

526
00:29:31,800 --> 00:29:36,000
Speaker 1: So you look at it as a simple button, right,

527
00:29:36,160 --> 00:29:38,280
Speaker 1: that little button on the dash, It's just it's like

528
00:29:38,360 --> 00:29:41,720
Speaker 1: a doorbell, right. I mean, that's that's what you're thinking.

529
00:29:42,880 --> 00:29:47,760
Speaker 1: I'm sure the truth that the truth can't be any

530
00:29:47,800 --> 00:29:51,040
Speaker 1: further than that. It's there's so much going on when

531
00:29:51,080 --> 00:29:53,000
Speaker 1: you walk up to a smart car, because that's what

532
00:29:53,080 --> 00:29:54,560
Speaker 1: that is. When you walk up to a smart car

533
00:29:54,680 --> 00:29:57,440
Speaker 1: with that key in your pocket, there's an antenna that's

534
00:29:57,480 --> 00:29:59,840
Speaker 1: tracking where you are and whether or not it's really you,

535
00:30:00,120 --> 00:30:02,000
Speaker 1: and whether it's the right key, and as the security

536
00:30:02,080 --> 00:30:05,680
Speaker 1: encryption correct and should it allow about seven different things

537
00:30:05,760 --> 00:30:08,360
Speaker 1: to happen when you aid, reach out, touch the door,

538
00:30:08,480 --> 00:30:11,320
Speaker 1: open it, b sit down in it, and see push

539
00:30:11,400 --> 00:30:14,040
Speaker 1: the start button. There's a lot of things going on.

540
00:30:14,160 --> 00:30:17,200
Speaker 1: There's a lot of signals to I think the average

541
00:30:17,280 --> 00:30:21,520
Speaker 1: start button vehicle incorporates anywhere from four to nine different

542
00:30:21,640 --> 00:30:27,280
Speaker 1: modules just to get the car to start. Yeah, and

543
00:30:27,680 --> 00:30:30,640
Speaker 1: and you know part part of this becomes I would

544
00:30:30,720 --> 00:30:34,520
Speaker 1: tell you it would be worth the price of a

545
00:30:34,680 --> 00:30:37,880
Speaker 1: computer scan to see what fault codes are in the

546
00:30:38,000 --> 00:30:42,440
Speaker 1: system to determine and and maybe you can't at this

547
00:30:42,520 --> 00:30:46,719
Speaker 1: point because you disconnected the battery and erased memory. All right,

548
00:30:46,760 --> 00:30:49,080
Speaker 1: and I understand why you did it. It's just you know,

549
00:30:49,200 --> 00:30:51,360
Speaker 1: that's a there's no other way to say it, Kelly,

550
00:30:51,400 --> 00:30:54,240
Speaker 1: it's it's an old school thought process, and you gotta

551
00:30:54,240 --> 00:30:56,880
Speaker 1: get out of that, alright, brother, It's it's it's got

552
00:30:57,000 --> 00:30:59,400
Speaker 1: to be. It's got to go somewhere. It's got to

553
00:30:59,440 --> 00:31:01,640
Speaker 1: get scan, not not O B D two, but the

554
00:31:01,880 --> 00:31:05,520
Speaker 1: entire vehicle, looking at all the modules and and seeing

555
00:31:05,600 --> 00:31:07,959
Speaker 1: what codes are there. At least then you know, it's

556
00:31:07,960 --> 00:31:09,640
Speaker 1: sort of like a stick out your tongue and say, ah,

557
00:31:09,800 --> 00:31:11,760
Speaker 1: what's wrong with you? You've got a cold. They're gonna

558
00:31:11,760 --> 00:31:14,000
Speaker 1: look at you from top to bottom. Same thing with

559
00:31:14,120 --> 00:31:18,840
Speaker 1: the car. My guess is that you are probably going

560
00:31:18,880 --> 00:31:21,200
Speaker 1: to find out that this is either a module that's

561
00:31:21,240 --> 00:31:26,000
Speaker 1: a problem or most likely a software update I have

562
00:31:26,480 --> 00:31:29,040
Speaker 1: I have read recently where some hondas are having this

563
00:31:29,200 --> 00:31:32,920
Speaker 1: as an issue. There is to my knowledge, one, if

564
00:31:32,960 --> 00:31:35,960
Speaker 1: not two different software flashes they're working on to correct it.

565
00:31:36,520 --> 00:31:40,520
Speaker 1: Um there's a there. It's it's a it's a software issue.

566
00:31:40,520 --> 00:31:44,560
Speaker 1: It's no different then you know that desktop computer yours

567
00:31:44,600 --> 00:31:48,080
Speaker 1: in a Windows update. So I would say it's worth

568
00:31:48,160 --> 00:31:50,600
Speaker 1: the money to go to the dealer, get a flat,

569
00:31:50,720 --> 00:31:53,920
Speaker 1: get a get a scan done, explain the problem, let

570
00:31:54,000 --> 00:31:57,640
Speaker 1: them put it on file, and if it does reoccur,

571
00:31:58,000 --> 00:32:00,360
Speaker 1: it's got to go back right away without this connecting

572
00:32:00,400 --> 00:32:03,440
Speaker 1: the battery to see where the fault occurred and for

573
00:32:03,600 --> 00:32:07,320
Speaker 1: what reason. The reason, the reason anybody could start it

574
00:32:07,600 --> 00:32:11,880
Speaker 1: was there is a safety built in that. You know,

575
00:32:12,000 --> 00:32:15,160
Speaker 1: their their goal is to get you home thinking there's

576
00:32:15,160 --> 00:32:17,840
Speaker 1: a problem with the anti theft system. Their goal is

577
00:32:17,920 --> 00:32:19,800
Speaker 1: to get you home in some way, shape or form

578
00:32:19,840 --> 00:32:23,040
Speaker 1: and not leave you disabled on the side of the road. Um,

579
00:32:23,160 --> 00:32:24,960
Speaker 1: it's it's it's not meant to be there on a

580
00:32:25,000 --> 00:32:27,920
Speaker 1: consistent basis that you continue to drive the car, that

581
00:32:27,920 --> 00:32:29,760
Speaker 1: anybody should be able to start it if you follow

582
00:32:29,840 --> 00:32:35,120
Speaker 1: what I'm saying. Yeah, I think your problem exists. It

583
00:32:35,200 --> 00:32:37,640
Speaker 1: may not be rearing its head at this point, but

584
00:32:37,760 --> 00:32:39,840
Speaker 1: it's kind of lurking in the background, in the depths

585
00:32:39,920 --> 00:32:41,400
Speaker 1: of the software, and I think it's got to be

586
00:32:41,520 --> 00:32:43,720
Speaker 1: looked at at the very least you gotta go to

587
00:32:43,760 --> 00:32:45,280
Speaker 1: the dealer and get you know, stick out your tongue

588
00:32:45,320 --> 00:32:48,000
Speaker 1: and say, let them look at it, put it on file.

589
00:32:48,360 --> 00:32:51,040
Speaker 1: There may be nothing they can do now other than yes,

590
00:32:51,160 --> 00:32:53,640
Speaker 1: we've updated your car to the most current software level,

591
00:32:53,840 --> 00:32:57,480
Speaker 1: or it already is. Or they may say, hey, here's

592
00:32:57,480 --> 00:33:01,160
Speaker 1: a common failure. Let's fix this us and start the

593
00:33:01,200 --> 00:33:03,680
Speaker 1: ball from there. One one or the other's got to happen.

594
00:33:03,800 --> 00:33:06,520
Speaker 1: But you know, then at least you'd sleep at night

595
00:33:06,560 --> 00:33:11,040
Speaker 1: and say I did everything I could possibly do. Yeah,

596
00:33:11,080 --> 00:33:13,640
Speaker 1: of course, of course, So it's always worth it to

597
00:33:13,680 --> 00:33:16,040
Speaker 1: go and have the conversation though, to be a favre Kelly,

598
00:33:16,080 --> 00:33:18,640
Speaker 1: it's kind of an interesting scenario. Call me back and

599
00:33:18,800 --> 00:33:20,720
Speaker 1: let me know what the end result is. I'm sure

600
00:33:20,960 --> 00:33:22,600
Speaker 1: I would, and I'm sure the other listeners would like

601
00:33:22,640 --> 00:33:24,240
Speaker 1: to hear it as well. Let's see how good a

602
00:33:24,320 --> 00:33:26,960
Speaker 1: job Honda does making a customer happy. So good luck

603
00:33:26,960 --> 00:33:28,720
Speaker 1: to you, sir, Keep me posted and you know where

604
00:33:28,720 --> 00:33:31,640
Speaker 1: to find me. Eight five five zero nine zero zero.

605
00:33:31,680 --> 00:33:40,480
Speaker 1: The car doctors coming back right after this day, Welcome back.

606
00:33:40,520 --> 00:33:42,000
Speaker 1: Why don't they need of the car doctor eight five

607
00:33:42,720 --> 00:33:45,800
Speaker 1: zero nine zero zero The car doctor seven number I

608
00:33:45,880 --> 00:33:47,400
Speaker 1: wanted to do this at the beginning of the hour,

609
00:33:47,600 --> 00:33:49,440
Speaker 1: ran out of time. Too many calls, well, not too

610
00:33:49,480 --> 00:33:51,080
Speaker 1: many calls, just a lot of calls. You can never

611
00:33:51,160 --> 00:33:53,000
Speaker 1: have too many calls, because that's what we're here for.

612
00:33:53,520 --> 00:33:55,600
Speaker 1: I want to just put this bug in your head

613
00:33:56,000 --> 00:33:58,280
Speaker 1: I always talk about and I will close today with

614
00:33:58,320 --> 00:34:01,960
Speaker 1: good mechanics aren't expensive. Their price is, but customers are

615
00:34:02,120 --> 00:34:04,160
Speaker 1: are are worth their weight in salt, and you've got

616
00:34:04,240 --> 00:34:06,880
Speaker 1: to be a good customer. Overheard a conversation the other

617
00:34:07,000 --> 00:34:10,279
Speaker 1: day and it was basically, my Honda didn't start, and

618
00:34:10,360 --> 00:34:13,200
Speaker 1: then it did. And I don't understand why. She said

619
00:34:13,320 --> 00:34:15,239
Speaker 1: she was talking to a friend at the coffee shop,

620
00:34:15,719 --> 00:34:18,560
Speaker 1: because it was just in at the dealer last month

621
00:34:19,080 --> 00:34:21,719
Speaker 1: and they changed the oil and told me that the

622
00:34:21,800 --> 00:34:25,040
Speaker 1: car was in good shape, and now they want ninety

623
00:34:25,080 --> 00:34:28,000
Speaker 1: dollars to diagnose the problem. I'm not gonna take it

624
00:34:28,040 --> 00:34:30,319
Speaker 1: back until the car stops running. I'll just wait till

625
00:34:30,360 --> 00:34:34,120
Speaker 1: it breaks. There's so much wrong with that statement that

626
00:34:34,680 --> 00:34:36,000
Speaker 1: you know, maybe it's good that I've only got a

627
00:34:36,040 --> 00:34:38,080
Speaker 1: minute and a half before we end, because there's just

628
00:34:38,320 --> 00:34:40,440
Speaker 1: there's just a lot to talk about. You know what,

629
00:34:40,640 --> 00:34:43,399
Speaker 1: an oil change, it just tells you status at that moment.

630
00:34:43,520 --> 00:34:45,440
Speaker 1: It's no different than going to the doctor sticking out

631
00:34:45,440 --> 00:34:48,399
Speaker 1: your tongue say ah, and God forbid you walk out

632
00:34:48,400 --> 00:34:50,120
Speaker 1: and have a heart attack on the steps. It just

633
00:34:50,320 --> 00:34:54,120
Speaker 1: it can happen if maintenance puts the odds in your favor.

634
00:34:54,480 --> 00:34:57,840
Speaker 1: It doesn't give you a guarantee. It's like life, all right.

635
00:34:57,920 --> 00:34:59,520
Speaker 1: You get hit. You can get hit across in the

636
00:34:59,560 --> 00:35:02,080
Speaker 1: street by a bus when everybody tells you, hey, everything

637
00:35:02,200 --> 00:35:05,480
Speaker 1: is fine and wonderful. So that being said, give your

638
00:35:05,560 --> 00:35:08,120
Speaker 1: mechanic the best advantage you can. Go in there, let

639
00:35:08,200 --> 00:35:10,520
Speaker 1: them look at things, let them do the maintenance, talk

640
00:35:10,600 --> 00:35:13,719
Speaker 1: to them, get some reports, and work from there. Don't

641
00:35:13,760 --> 00:35:17,000
Speaker 1: be stingy in your information. I'm modinating the car doctor,

642
00:35:17,080 --> 00:35:20,880
Speaker 1: reminding you the mechanics aren't expensive. They are priceless. See it,