Speaker 1: Morning Run with Amy and TJ and iHeartRadio Podcast.
Speaker 2: Good morning everyone, It's Tuesday, November eleventh.
Speaker 3: I'm Amy Robots and I'm TJ Holmes.
Speaker 1: Happy Veterans Day. The post office is closed, Walmart is open.
Speaker 1: Is that the basics?
Speaker 3: Well, that sounds about right, and I'm sure I haven't checked.
Speaker 1: I'm sure it's trending right now. What's closed on Veterans Day?
Speaker 1: People always wondering, But yes, this is one of bar
Speaker 1: what eleven official federal holidays. This is one that always
Speaker 1: falls on this day, on the eleventh, doesn't matter what
Speaker 1: day of the week it is.
Speaker 2: We were I was asking actually that question specifically, I said,
Speaker 2: is Veterans Day always on a Tuesday.
Speaker 3: Turns out the answer is no.
Speaker 1: But they, you know what, they tried to switch it up,
Speaker 1: but it was the eleventh hour of the eleventh day
Speaker 1: of the eleventh month. Of course, Armistice Day, the end
Speaker 1: of fighting at World War One. It's how this all started.
Speaker 1: But there was a movement in the nineteen sixties Robes.
Speaker 1: They wanted to put all of our federal holidays on Mondays,
Speaker 1: have three day weekends. That makes sense for the workers,
Speaker 1: but it costs so much confusion with Veterans Day. If
Speaker 1: people it didn't last five or so years and then
Speaker 1: they moved it. It's always on the eleventh. So here
Speaker 1: we are.
Speaker 2: I was already just thinking about making a wish on
Speaker 2: eleven eleven. At eleven eleven today, that was my plan
Speaker 2: for the day.
Speaker 1: Okay, so maybe you can have that plan. But whatever
Speaker 1: it is today, folks, make sure you take a moment
Speaker 1: to honor our veterans. This is different from Memorial Day
Speaker 1: that honors those who've passed, who lost their lives in fighting.
Speaker 1: This is for everybody out there who has taken the
Speaker 1: time to serve, and it is sacrificed to serve in
Speaker 1: the US military.
Speaker 2: So this is their day, yes, and we thank them
Speaker 2: and appreciate their service. I've always believed this. They are
Speaker 2: the people who let us sleep soundly at night. So
Speaker 2: thank you to all of that sacrifice and hard work.
Speaker 1: All right, So on this Tuesday, on this run, today,
Speaker 1: on this Veterans Day morning, we got Michael Jackson to
Speaker 1: talk about Diddy, Trump, Wendy's Canada, hormone therapy, and Target stores,
Speaker 1: all that to get into this morning. But we have
Speaker 1: to start with the shutdown. It could be over tomorrow. Yes,
Speaker 1: the shutdown, now in day forty two and the longest
Speaker 1: in US history, Robes could finally end tomorrow.
Speaker 2: Finally, finally, finally, the Senate late last night passed a
Speaker 2: spending bill by the slimmest of possible margins Yes, sixty
Speaker 2: to forty and yes, you need sixty votes to break
Speaker 2: a filibuster. So eight Democrats joined with Republicans in passing
Speaker 2: this new bill. It would reopen and fund the government
Speaker 2: through January and would also make some critical programs like
Speaker 2: snap shut down proof.
Speaker 1: Yes. So what does this bill not do well? It
Speaker 1: does not include any guarantee of extending the Obamacare health
Speaker 1: care subsidies. That was the whole point of the shutdown.
Speaker 1: That was democrats stated goal for why they needed to
Speaker 1: stand firm and shut down the government and put you
Speaker 1: through that misery is so that they could get these subsidies.
Speaker 1: They did not get them. So what did they get?
Speaker 1: They got a commitment in the Senate robes that they
Speaker 1: are going to bring up a vote on those healthcare
Speaker 1: subsidies by the end of the year, and Robes that
Speaker 1: thing everybody is saying has zero chance of becoming law.
Speaker 2: Yes, And of note, the eight Democrats who came over
Speaker 2: to the Republican side. Here was one thing they all
Speaker 2: had in common. None of them are up for reelection
Speaker 2: next year, so that makes.
Speaker 3: A lot of sense.
Speaker 1: Other thing they share now is the other Democrats hate.
Speaker 3: Them exactly, exactly.
Speaker 2: Speaker of the House Mike Johnson has told House members
Speaker 2: to start getting their butts back to DC for a vote,
Speaker 2: and by the way, it's about time and that vote
Speaker 2: could happen as early as today. So hopefully, ironically, the
Speaker 2: shutdown which is affected flights, won't affect those lawmakers from
Speaker 2: getting back to DC to vote on this thing.
Speaker 1: You know, wait a second, this could be a problem.
Speaker 1: I did not put that together. They're all over the
Speaker 1: country where they have been. You can't just grab a
Speaker 1: flo and assume it's going to take off right now.
Speaker 3: Not these days thanks to them.
Speaker 1: Wow that you know what. I don't know if that's
Speaker 1: considered another wrinkle that's going to come, But yes, there
Speaker 1: might be challenges in getting everybody.
Speaker 3: Back woo all right.
Speaker 2: News of a potential deal to end this shutdown is
Speaker 2: not going to make US air travelers feel any better though.
Speaker 2: It's not like, okay, cool, they've finally come to an
Speaker 2: agreement and now we can all get on our planes
Speaker 2: as we scheduled them too. No, and it's not going
Speaker 2: to get any easier anytime sooner.
Speaker 1: No, So folks, you need to buckle in for the holidays.
Speaker 1: Listen to this. Even if the shutdown officially ends today,
Speaker 1: let's say this exact moment it's over, it's still expected
Speaker 1: to be weeks and weeks before things get back up
Speaker 1: and running fully and smoothly at airports. Airlines are required,
Speaker 1: as you know, to continue with the FAA mandated cutbacks
Speaker 1: in their flight schedules.
Speaker 2: It started last Friday with a four percent reduction in flights.
Speaker 2: It's supposed to get up to ten percent by the
Speaker 2: end of this week. That's significant. More than two thousand
Speaker 2: flights were canceled yesterday. There were about sixty five hundred
Speaker 2: flight delays as air traffic controller shortages continue. Look, we
Speaker 2: flew Friday and we flew Monday, and we were lucky
Speaker 2: that we didn't have a delay or a cancelation, but
Speaker 2: of noe, we spent a lot more time on the
Speaker 2: tarmac than we ever have before.
Speaker 3: On a normal day.
Speaker 2: We always take the first flight out, and that was
Speaker 2: certainly glaring.
Speaker 1: And we spent a lot more time in the airport
Speaker 1: and in line this look. We've all traveled, we've seen
Speaker 1: it bad before. These were random. The airport felt different.
Speaker 1: It did period point blank, and you need to make
Speaker 1: some adjustments and robes. That was great information that somebody gave.
Speaker 1: If you can book a second ticket that's refundable.
Speaker 2: On another airline, another airline so that you have literally
Speaker 2: are hedging your bets and you can use those or
Speaker 2: the money you spent on those tickets for another ticket
Speaker 2: in the future.
Speaker 3: With the way.
Speaker 2: Airlines are now honoring that sort of situation, especially in
Speaker 2: these times. Meanwhile, President Trump had a message for air
Speaker 2: traffic controllers who've been calling out during the shutdown. Get
Speaker 2: your butt back to work or else.
Speaker 1: Yes, this is a lengthy social media post from the President.
Speaker 1: He suggested that there could be consequences for those who
Speaker 1: don't show up to work. The President wrote, all air
Speaker 1: traffic controllers must get back to work now now is
Speaker 1: in all caps with three exclamation points. By the way, Also,
Speaker 1: he continues, anyone who doesn't will be substantially docked. For
Speaker 1: those that did nothing but complain and took time off
Speaker 1: even though they knew they would be paid in full
Speaker 1: shortly in the future. I am not happy with you.
Speaker 1: Also in all caps, not happy with you, he continues,
Speaker 1: you didn't step up to help the usay against the
Speaker 1: fake Democrat attack. Also in all caps, that was only
Speaker 1: meant to hurt our country. You will have a negative mark,
Speaker 1: at least in my mind, against your record. If you
Speaker 1: want to leave service in the near future, please do
Speaker 1: not hesitate to do so with no payment, no in
Speaker 1: all caps, or severance of any kind. You will be
Speaker 1: quickly replaced by true patriots who will do a better
Speaker 1: job on the brand new, state of the art equipment,
Speaker 1: the best in the world that we are in the
Speaker 1: process of ordering.
Speaker 2: Whoo again, we shouldn't be surprised. The President does not
Speaker 2: mince his words.
Speaker 1: Okay, but this is your boss, and the boss didn't
Speaker 1: seem to have any sensitivity for what you might be
Speaker 1: going through. Absolute and that Air Traffic Control union guy.
Speaker 1: We say it as many times as we can. Some
Speaker 1: people are not calling out sick. They're calling out I
Speaker 1: don't have a babysitter, calling out, I can't afford gas,
Speaker 1: calling out because life is I.
Speaker 3: Need to drive an uber to pay my bills.
Speaker 1: Yes, so there is more to people are just calling
Speaker 1: in sick to be assholes, all right. So he also
Speaker 1: said this, though this might sound good, He's recommend a
Speaker 1: bonus of ten thousand dollars for air traffic controllers who
Speaker 1: do not take any time off. Emphasize there any time off.
Speaker 1: So I don't know if you're going to be eligible
Speaker 1: for this. If you have to prove you did not
Speaker 1: miss a single day during the show.
Speaker 3: It sounds like that would be the case.
Speaker 2: And if he did, if he is offering this, I
Speaker 2: actually fully applaud that. Oh yeah, I fully applaud that
Speaker 2: if you should have, because look, we talked about our
Speaker 2: experience on Friday, specifically where you did have air traffic,
Speaker 2: not air draft controllers, excuse me, TSA workers. You could
Speaker 2: see we're visibly upset, easily frustrated, more so than usual.
Speaker 2: And it's understandable because they've been working without pay and
Speaker 2: not knowing when the next paycheck is coming. I think
Speaker 2: the uncertainty of not knowing when the next paycheck is
Speaker 2: coming is really a scary thing.
Speaker 1: I should mention that I've seeing the reporting this morning.
Speaker 1: The last shutdown, somebody went back and day it took
Speaker 1: two full months with them to start getting their money.
Speaker 3: That's scary.
Speaker 1: That's a lot. Most people can't survive three four months
Speaker 1: without money at all.
Speaker 2: Oh my goodness, absolutely not well. Also on the shutdown front,
Speaker 2: a judge is telling states and SNAP recipients go ahead
Speaker 2: and keep the money, even if the president is demanding
Speaker 2: you return it. Who This legal back and forth is
Speaker 2: really hard to keep up with. So we're going to
Speaker 2: try to sum it up where we are right now.
Speaker 1: Okay, So what happened was SNAP benefits weren't going to
Speaker 1: be paid this month because of the shutdown, but a
Speaker 1: judge ordered the administration to find the money somewhere and
Speaker 1: to pay the benefits to states, which they did. But
Speaker 1: as they were doing so, the Supreme Court stepped in
Speaker 1: and paused those lower court rulings that said the administration
Speaker 1: had to pay the benefit.
Speaker 2: Problem was many of those benefits had already gone out,
Speaker 2: So the administration told states to get the money back
Speaker 2: and return it to the federal government. But now a
Speaker 2: judges said essentially that's crazy because it is and ruled
Speaker 2: that states do not have to return that money. How
Speaker 2: they would do so is just not even plausible. It
Speaker 2: would make zero sense.
Speaker 1: And this legal back and forth might not be over.
Speaker 1: But again all costs because I was shut down that
Speaker 1: now is pointless. We're sitting here now. What they wanted
Speaker 1: they didn't get. So folks just went through forty two
Speaker 1: days of pain and not getting paid for.
Speaker 2: And I think everyone knew they weren't going to get it.
Speaker 2: That's the thing.
Speaker 3: So that's the frustrating thing. I think they knew too.
Speaker 1: All right, let's continue on the run here now, Rhoades,
Speaker 1: this was a big deal. It took me a moment,
Speaker 1: but it was described as a historic day for women's health.
Speaker 1: Now for me, I had to do a little background
Speaker 1: in catching up. And I don't know how many people
Speaker 1: of are men, I should say, what are familiar with?
Speaker 1: How big of a deal this was. So I'm asking
Speaker 1: somebody else to put this in context. As they said,
Speaker 1: they're going to be removing these so called black box
Speaker 1: warnings now from hormone therapy treatments. Again, a historic day,
Speaker 1: they are saying that is going to change the lives
Speaker 1: of women all over the country.
Speaker 2: Yes, the warnings were put in place twenty plus years
Speaker 2: ago after studies linked hormone replacement therapy treatments with an
Speaker 2: increased risk of heart attack, stroke, and breast cancer. That
Speaker 2: led to a huge drop in the number of women
Speaker 2: who use hormone therapy to address the impacts of menopause.
Speaker 2: And for those of you who don't know what they are,
Speaker 2: night sweats, mood swings, hot flashes, weight gain, depression. Even so,
Speaker 2: doctors have come around in recent years the idea that
Speaker 2: the benefits of hormone treatments outweigh the risks. And I
Speaker 2: would just say this as a breast cancer survivor who
Speaker 2: had to take a pill for ten years that stripped
Speaker 2: my body of all estrogen. Look, I think every woman
Speaker 2: should be able to have an individual discussion with their
Speaker 2: doctor and not feel guilty or that they're doing something
Speaker 2: wrong by taking hormone replacement therapy because some women benefit.
Speaker 2: Their quality of life increases so greatly and it absolutely
Speaker 2: outweighs any risk that it might incur. Now, I know
Speaker 2: I cannot do that, but that's my individual situation, and
Speaker 2: I think it's just I think it is a good
Speaker 2: thing if you can actually just encourage women and empower
Speaker 2: women to have those conversations individually about their health with
Speaker 2: their doctor.
Speaker 1: Again, they say, this is absolutely huge. I saw the
Speaker 1: number that when that first warning put in place, one
Speaker 1: in four women were using hormone replacement therapy one in
Speaker 1: twenty five. Now, yeah, that's a lot of women who
Speaker 1: are suffering.
Speaker 2: Yes, And I've actually had women come up to me
Speaker 2: and almost apologetically explain that they're on hormone replacement therapy.
Speaker 2: It feel batter, yes, that they're doing something wrong or
Speaker 2: they're doing something dangerous, and especially talking to someone who
Speaker 2: has breast cancer, somehow they feel like I feel like,
Speaker 2: I know I might be putting my life in jeopardy,
Speaker 2: but I really need this. So I think this does
Speaker 2: give women permission to be in charge of what they
Speaker 2: put in their body.
Speaker 1: Well, we won't continue. Then on this Tuesday morning, Ron
Speaker 1: with did he did he might be getting out of
Speaker 1: prison a year earlier? Didn't he just get to prison? Well?
Speaker 1: A spokesperson for Sean Combs said the now convicted hip
Speaker 1: hop Mogul is in an intensive drug rehab program in prison,
Speaker 1: and that upon completion, he would then be eligible to
Speaker 1: have his sentence reduced by a year.
Speaker 3: That's huge.
Speaker 2: He is serving a fifty month sentence at Fort Dick's
Speaker 2: Prison in New Jersey for his two convictions for transportation
Speaker 2: to engage in prostitution. In a statement, Diddy's rep said,
Speaker 2: mister Combs is an active participant in the residential drug
Speaker 2: abuse program and has taken his rehabilitation process seriously from
Speaker 2: the start. He has fully engaged in his work, focused
Speaker 2: on growth, and committed to positive change. It's pretty wild.
Speaker 2: Diddy has been in this new prison, this lower security prison,
Speaker 2: for about a week and a half now, and there
Speaker 2: are so many headlines that have already come out of
Speaker 2: Fort Dix. We're actually going to do an entire podcast
Speaker 2: on this because there are a ton of things to
Speaker 2: address and talk about. Pretty fascinating that literally, what has
Speaker 2: it been ten days or so that we already have
Speaker 2: rumors and accusations and potential disciplinary action. It's all over
Speaker 2: the place. So check that out a little bit later today.
Speaker 1: Around lunchtime, we should have that up for you, So
Speaker 1: look for that. Continue on the run here. Now. The
Speaker 1: measles is officially back in Canada, but could the US
Speaker 1: be next ropes?
Speaker 3: Sounds like very much so we might be.
Speaker 2: Canada officially lost its distinction as a country with measles
Speaker 2: elimination status, So there's specific criteria that we won't get
Speaker 2: into all the details. About, but it basically has to
Speaker 2: do with the number of cases combined with the vaccination
Speaker 2: rates and uncontrolled outbreaks within a twelve month period. So
Speaker 2: bottom line, this is a terrible sign of where Canada
Speaker 2: is headed and the United States.
Speaker 1: We are also at risk of losing that status. We've
Speaker 1: been dealing with outbreaks of course, since January. It all
Speaker 1: started in West Texas. We thought that was going to
Speaker 1: be contained, but it has popped up in several other places.
Speaker 1: The US has more Measles cases this year than any
Speaker 1: year in the past thirty years.
Speaker 2: All right, next up on the run, President Trump now
Speaker 2: has his sites set on the BBC. He has threatened
Speaker 2: to sue the British broadcaster for a billion dollars. What
Speaker 2: is he accusing them of doing? Interfering in the presidential election?
Speaker 2: By how they edited one of his speeches.
Speaker 1: Yeah, Trump says as part of a documentary, the BBC
Speaker 1: spliced together part of a speech ahead of January sixth,
Speaker 1: twenty twenty one. They included the part in which he
Speaker 1: instructed his supporters to quote fight like hell, but says
Speaker 1: they left out the part in which he also said
Speaker 1: they should protest peacefully. The documentary aired a year ago
Speaker 1: ahead of the election. The BBC chair has apologized for
Speaker 1: an error in judgment. Two top officials have stepped down
Speaker 1: as well.
Speaker 3: It was a big deal deper turn us.
Speaker 2: We knew her name because she was the president of
Speaker 2: NBC News for about a decade here in the state,
Speaker 2: so she stepped on. These are veteran journalists who had
Speaker 2: huge careers and obviously big roles of the BBC gone.
Speaker 1: That is wild, and you know you have to pay
Speaker 1: attention to the President has sued everybody in media. We're
Speaker 1: not big enough yet, but he would come after us
Speaker 1: if we get too big. Wall Street Journal, New York Times, ABC, CBSBBS.
Speaker 1: They paid them. But yes, you have to pay attention
Speaker 1: when the President says he's going to sue a media organization.
Speaker 1: But stay with us here on this Tuesday morning run.
Speaker 1: When we come back, Michael Jackson is back on top
Speaker 1: of the charts, and he has set a record now
Speaker 1: that it's probably fair to say no artist is ever
Speaker 1: going to break. Also, you're not liking that spicy chicken
Speaker 1: sandwich over it win these as much as you used
Speaker 1: to do. You and target It stores adopting a new
Speaker 1: policy for its employees. We hope the entire world adopts
Speaker 1: this policys.
Speaker 2: There, continuing our morning run on this Tuesday morning, Frosty's
Speaker 2: and that Spicy Chicken Sandwich apparently just aren't bringing in
Speaker 2: customers like they used to. Wendy's is closing hundreds of
Speaker 2: stores in the United States. That's really a sad sign
Speaker 2: of the times, and the closings are expected by the
Speaker 2: end of this year.
Speaker 1: The last time you had Wendy's was what.
Speaker 3: Yeah, that's a really good point. It's definitely been more
Speaker 3: than two years.
Speaker 1: Wow. And you know the last time I was there
Speaker 1: because I went through a drive through in Atlanta so
Speaker 1: I could record a video of them saying Wendy's, and
Speaker 1: I was being told I was saying it wrong.
Speaker 2: Well, Wendy, So you and I say Wendy's because we
Speaker 2: came up in the South, and you say Wendy's in
Speaker 2: the South, and then here in the Northeast.
Speaker 3: We had some coret when Wendy's Wendy.
Speaker 2: So I actually, really, it's funny you mentioned that I
Speaker 2: tried to say Wendy's when I was saying it.
Speaker 3: It's hard.
Speaker 1: So I went through a drive through in the South
Speaker 1: and they said hello, welcome to Wendy's. And so that's
Speaker 1: the last time I was there anyway. The company says
Speaker 1: many of the stores are underperforming financially, but also underperforming
Speaker 1: from a customer service standpoint. They're about six thousand Windy's
Speaker 1: stores in the US. They closed about two hundred and
Speaker 1: forty Windy's stores last year as well. Wendy's has been
Speaker 1: around for fifty five years, and they are they're trying
Speaker 1: to find ways to get new customers.
Speaker 2: In rook I have to say their single with Cheese
Speaker 2: is one of my absolute favorite burgers.
Speaker 3: It's just delicious. I got nothing you like spicy chicken.
Speaker 1: Yeah, I don't like spicy food. That was when I
Speaker 1: was a kid. They don't have anything for me anymore, really,
Speaker 1: all right?
Speaker 2: Next up on the Run, Michael Jackson keeps setting records
Speaker 2: and solidifying his position as possibly the greatest, most influential
Speaker 2: artist the world has ever known. Get this, MJ is
Speaker 2: back at the top of Billboard charts this week.
Speaker 1: Yes, a song that was released in nineteen eighty two,
Speaker 1: Thriller is right now on the top of the Billboard
Speaker 1: Hot one hundred Tarcks is actually at number ten. This
Speaker 1: now makes Michael Jackson rose the first, the only artist
Speaker 1: to ever have a top ten hit in six different decades.
Speaker 2: That's gonna be a hard one to beat. It's never
Speaker 2: been done before. We'll see if it's ever been done together.
Speaker 2: It started for him back think about this in the
Speaker 2: early seventies with Got to Be There, and then he's
Speaker 2: had a top ten single in every single decade since,
Speaker 2: in the eighties, nineties, two thousands, twenty tens, twenty twenties.
Speaker 3: Why is Thriller back in the top ten?
Speaker 1: Makes sense?
Speaker 3: Doesn't It does make sense?
Speaker 2: Obviously, we just celebrate a really fun holiday that all
Speaker 2: of us engaged in, or some of us more than others, Halloween.
Speaker 3: But why this year versus other years?
Speaker 1: In addition, they just released last week the trailer to
Speaker 1: a high landed disipated movie Michael the bio about him.
Speaker 1: His nephew is playing the role of Michael Jackson in
Speaker 1: this thing. In the trailer set records it is everybody's
Speaker 1: anticipating thriller. Of course, Halloween is always a big deal,
Speaker 1: So yeah, that makes sense. But to think somebody over
Speaker 1: that long period of time since the seventies and has
Speaker 1: been dead for fifteen plus years, that's wild. It is
Speaker 1: still in the top ten. That's just influenced. Like, I
Speaker 1: don't know if we'll ever we talk about Taylor Swift,
Speaker 1: but this is longevity.
Speaker 2: Like well, yes, and you and I saw MJ the
Speaker 2: Broadway musical that goes through the music of his life
Speaker 2: but certainly our lives as well.
Speaker 3: It is phenomenal.
Speaker 1: That's crazy seventies. Yes, we were born then he has
Speaker 1: been with us. Our favorite music from the moment we
Speaker 1: were born. Without a doubt this guy. But your favorite
Speaker 1: MJ song, ooh, that's a lot. There's a uh, you
Speaker 1: know what, Pyt that's so funny.
Speaker 3: Pyt is absolutely my favorite MJ song.
Speaker 1: Okay, No, nobody's gonna believe we did not just.
Speaker 3: Pretty Young, I assure you that is my favorite song.
Speaker 1: Yes, no, no one's gonna believe we didn't do Okay. Finally,
Speaker 1: here on the run, Target stores are adopting a new
Speaker 1: policy for its employees that we think every American should adopt.
Speaker 2: It's called the ten four policy, and it's meant to
Speaker 2: improve the experience for customers.
Speaker 3: So what is the ten four policy?
Speaker 2: Employees who are within ten feet of a customer must smile,
Speaker 2: make eye contact, wave, and use friendly approachable body language.
Speaker 2: If the employee is within four feet, the employee that
Speaker 2: must then initiate interaction with.
Speaker 1: The customer, hence the ten and the four. What do
Speaker 1: you think?
Speaker 2: I think that you and I one of the things
Speaker 2: we talk about most when we go out is service
Speaker 2: and how especially I feel like in the last maybe
Speaker 2: since COVID even it's just fallen off. It's not been regarded,
Speaker 2: it's not been promoted.
Speaker 1: So this is a way to have a friendlier atmosphere.
Speaker 2: I actually like the waving, eye contact, friendly approach. I
Speaker 2: don't necessarily need you to come talk to me. I
Speaker 2: like the ten, maybe not the four as much.
Speaker 1: You know, I'm never going back into a Target store
Speaker 1: because I don't like to be bothered.
Speaker 2: Now.
Speaker 1: Target has struggle with sales and reputation in recent years,
Speaker 1: and the idea is to provide a better customer experience.
Speaker 1: We don't know when the policy is going to officially
Speaker 1: kick in or how do you police this thing? Are
Speaker 1: any employees going to be reprimanded if you don't if
Speaker 1: you're caught not doing it?
Speaker 2: Well? When I worked in retail all the way back
Speaker 2: when thirty plus years ago, we actually had called they were.
Speaker 3: Called secret shoppers.
Speaker 2: So I worked for Macy's department store, and we never
Speaker 2: knew if a shopper was a real shopper or someone
Speaker 2: who was there to police how you interacted with customers.
Speaker 2: So actually I was always so afraid it was a
Speaker 2: secret shopper, so I was extra nice to everybody, just
Speaker 2: in case I was going to get reprimanded.
Speaker 1: Whatever gets you to be friendly to people, robes. If
Speaker 1: that's what it.
Speaker 2: Takes, I've policed friendly person. That is probably how they
Speaker 2: will do it. They will probably have secret shoppers.
Speaker 1: I just I do. I love this on you all
Speaker 1: have been places, working in offices and there's a hallway,
Speaker 1: a long one that's three feet across, and you're walking
Speaker 1: right past somebody and you all keep your heads down.
Speaker 1: It won't even make eye contact. That's the stuff I
Speaker 1: wish we could eliminate. You look at another human being,
Speaker 1: you make eye contact, smile, say hi, it's okay.
Speaker 3: That's what you do an elevator, and it makes everyone uncomfortable.
Speaker 2: You talk to everybody an elevator close to it, which
Speaker 2: is so funny because it doesn't like I'm I was
Speaker 2: so surprised by this because, as you said earlier, I
Speaker 2: don't like to be bothered, and yet you are very
Speaker 2: like deliberately friendly to strangers those positions.
Speaker 1: We're in an elevator for twenty floors standing, go to
Speaker 1: elbow and I get on every time and I say, hey,
Speaker 1: how's everybody doing? And I get off and say somebody's
Speaker 1: getting on, I say hi, good morning, And when they
Speaker 1: don't speak, I turn in you and say, wow.
Speaker 3: How many people don't respond to you?
Speaker 2: That's the percentage, probably half, I would say, maybe even
Speaker 2: more than a moment.
Speaker 1: And every time I just turn you and say, guess
Speaker 1: they having a bad day, I'll say it out loud
Speaker 1: in the elevator. So I love it. Target what you're doing,
Speaker 1: even if it's not for me. Now, before we let
Speaker 1: you go, folks, on this Tuesday, something we'd like for
Speaker 1: you to consider it is our quote of the day.
Speaker 1: And this one's a little different because Robes is usually
Speaker 1: plucking out our quote of the day. I snagged this one,
Speaker 1: so I'll let you hear it Robes for the first
Speaker 1: time with our listeners. Quote. A great deal of having
Speaker 1: peace in your life is knowing when to hold your tongue.
Speaker 1: Wisdom is simply knowing what to ignore that.
Speaker 2: Is so true like that, Yes, and it's taking me
Speaker 2: a very long time to recognize that. I think when
Speaker 2: I was younger, a lot of folks you feel like
Speaker 2: you need to stand up for yourself, or you need
Speaker 2: to weigh in or tell somebody how you think.
Speaker 3: Or what they just said was wrong.
Speaker 2: And sometimes it's so much better to just keep those
Speaker 2: thoughts to yourself.
Speaker 1: I love this and this did come from my pastor
Speaker 1: and Atlanta, So folks, take that with you today. A
Speaker 1: great deal of having peace in your life is knowing
Speaker 1: when to hold your tongue. Wisdom is simply knowing what
Speaker 1: to ignore. And with that, folks, we always appreciate you
Speaker 1: running with That's by all means, if you are ten
Speaker 1: feet four feet away from somebody today, give them a wave,
Speaker 1: say something nice to them. And by all means, if
Speaker 1: you happen to be in an elevator, greet them all.
Speaker 3: You could just smile too. That's good enough, and thank you.
Speaker 3: Thanks for listening to us everyone. I made me robot.
Speaker 1: Oh oh, I didn't get to say bye.
Speaker 3: I thought you did. I thought you already said your name.
Speaker 3: I see you now you doing the quote of the
Speaker 3: day is messing the whole goodbye.
Speaker 2: Up.
Speaker 1: Okay, we're going to get the rhythm back, folks. But
Speaker 1: I'm TJ. That's Robock, and we'll figure this out. Talk
Speaker 1: to us.