WEBVTT - Snap's Layoffs and Zuckerberg's New Branding

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<v Speaker 1>From the heart of where innovation, money and power colli

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<v Speaker 1>in Silicon Valley and beyond. This is Bloomberg Technology with

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<v Speaker 1>Emily Jay. I'm Emily checking San Francisco, and this is

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<v Speaker 1>Bloomberg Technology. Coming up in the next hour. Add Snap

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<v Speaker 1>to a list of big tech names laying off hundreds

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<v Speaker 1>of workers. This is two top ad exacts leaves out

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<v Speaker 1>for Netflix. The slowdown and revenue growth being felt across

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<v Speaker 1>the tech industry, and some companies like Netflix are turning

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<v Speaker 1>to ads as the answer. Plus Smark Zuckerberg's conversation with

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<v Speaker 1>Joe Rogan offered a glimpse into his vision or meta,

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<v Speaker 1>but the tough reality is that vision hasn't changed much

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<v Speaker 1>since Facebook oculus back in and people just don't see

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<v Speaker 1>that in to it. And we continue our ed tech

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<v Speaker 1>series after new poll shows less than half of American

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<v Speaker 1>support President Biden student at relief plan. We will also

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<v Speaker 1>chat with the CEO of the text Bookmaker, person who

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<v Speaker 1>thinks n f T S could be a new revenue stream.

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<v Speaker 1>All of that in a moment, but first let's get

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<v Speaker 1>a look at Snap slashing staff, scaling back on investments

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<v Speaker 1>to rain in costs after a broader pullback on ad spending,

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<v Speaker 1>snapping its sales growth this year, Snapchat's parent company, the

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<v Speaker 1>latest in a wave of tech layoffs that has plunged

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<v Speaker 1>the NASDAC into choppy waters. Let's get the latest now

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<v Speaker 1>with Bloomberg's Alex Baringa. So, Alex, this is a pretty

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<v Speaker 1>deep cut we're talking about, and they're cutting a lot

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<v Speaker 1>of businesses that we're generating a lot of buzz What's

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<v Speaker 1>happening here? That's right, It's a deep cut and it

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<v Speaker 1>doesn't just stop at headcount numbers. So snap has its

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<v Speaker 1>core Snapchat platform. They've also kind of rolled out a

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<v Speaker 1>number of buzzy projects like the Pixie drone with which

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<v Speaker 1>flies around and takes pictures, or like a mini games

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<v Speaker 1>within the app. A lot of these projects are falling

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<v Speaker 1>by the wayside. They're either being killed or scaled back

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<v Speaker 1>in the case of something like snaps Spectacles. Now all

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<v Speaker 1>of this has basically come to a head, as the

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<v Speaker 1>company said. The CEO said in an internal memo that

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<v Speaker 1>revenue growth for this quarter is basically going to hit

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<v Speaker 1>single digits for the first time ever since they're a

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<v Speaker 1>public company. Um, So they are looking at the company

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<v Speaker 1>really refocusing on anything that is monetize able on their

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<v Speaker 1>ad business and on any future potential UM places to

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<v Speaker 1>make revenue and culling basically everything als simily, they're also

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<v Speaker 1>losing their chief business officer, Jeremy Gorman going over to Netflix.

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<v Speaker 1>We actually recently had Jeremy right here on the show.

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<v Speaker 1>What do you make of this? Yeah, so this is

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<v Speaker 1>part of this kind of restructure slash re org that

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<v Speaker 1>Snap has. All of Jeremy Gorman's businesses are shifting over

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<v Speaker 1>to a new chief operating officer UM that they have

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<v Speaker 1>promoted from their engineering team him. Look, I think that

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<v Speaker 1>an analyst over at j MP Security summed it up best.

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<v Speaker 1>They said, we don't really know who's in charge of

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<v Speaker 1>the AD business right now. Um. I think it will

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<v Speaker 1>be another bit of this kind of proved me process

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<v Speaker 1>to be sure that leadership there at Snap really can

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<v Speaker 1>show that they can kind of lean into the role

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<v Speaker 1>that Jeremy is exiting. She is a kind of seasoned

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<v Speaker 1>ad executive. She is really strong on the AD sales

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<v Speaker 1>side and has experienced at other big tech companies. So

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<v Speaker 1>they definitely have a bit of a gap there to fill.

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<v Speaker 1>UM and look, that whole business, which is the money

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<v Speaker 1>making arm of Snap will now be reporting into a

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<v Speaker 1>brand new executive new seat. So for investors, they're happy

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<v Speaker 1>to see the cost cuts from the news today, but

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<v Speaker 1>I would guarantee that that's going to be a place

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<v Speaker 1>that they're watching because that is, you know, the bread

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<v Speaker 1>and butter of snaps top line. Now, now there's been

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<v Speaker 1>a lot of tumult in social media, but you know,

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<v Speaker 1>for somewhat different reasons. Obviously meta we reported yesterday they're

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<v Speaker 1>laying off a bunch of contractors, also doing this big

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<v Speaker 1>pivot to the metaverse. Twitter is embroiled in this lawsuit

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<v Speaker 1>with Elon Musk. You've got TikTok, you know, fighting these

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<v Speaker 1>content moderation wars, but kind of winning on the engagement side.

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<v Speaker 1>Can you compare snaps fortunes with these other competitive platforms. Yeah,

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<v Speaker 1>I think it's really interesting, Emily. Snap has really kind

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<v Speaker 1>of benefited from its reputation and its prowess with younger generations. Um,

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<v Speaker 1>that is really when advotagers go there to spend money

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<v Speaker 1>like that is one of the things that's top of mind.

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<v Speaker 1>Snap owns the younger generations. Well, now you have TikTok

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<v Speaker 1>on the scene, who has also really done well to

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<v Speaker 1>win over the downloads and the business of those younger audiences.

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<v Speaker 1>So you have TikTok kind of leaning in and pushing

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<v Speaker 1>in on Snap um and and kind of threatening their

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<v Speaker 1>core user base. And then you have places, as you mentioned,

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<v Speaker 1>like Meta, and I would also throw Google its search

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<v Speaker 1>and YouTube businesses in the mix there too, which are

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<v Speaker 1>a bit more I would say to handable for advertisers.

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<v Speaker 1>So if you're looking at a where is the money

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<v Speaker 1>going basis, we've seen to the last a few earning cycles,

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<v Speaker 1>it's not really going to Snap. TikTok's a private company,

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<v Speaker 1>so we will see Meta and YouTube. Google seem to

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<v Speaker 1>be continuing to kind of break in the cash. So

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<v Speaker 1>it's definitely a fight out and I would toss Instagram

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<v Speaker 1>there in the mix too as well. Um probably somewhere

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<v Speaker 1>in the middle. It's definitely a battle that is raging

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<v Speaker 1>that will we pay a lot of attention to. But

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<v Speaker 1>when it comes to Snap again, like this kind of

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<v Speaker 1>podium they've been on, of owning gen Z, of owning

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<v Speaker 1>the teens and twentysomethings, I think that's really coming under

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<v Speaker 1>threat in a way that perhaps they haven't seen before.

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<v Speaker 1>From the likes of fakesbook Instagram or YouTube. All right,

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<v Speaker 1>Alex Barenka, thank you cover social media for us. Appreciate

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<v Speaker 1>it well. As we mentioned those two Snap executives going

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<v Speaker 1>from snaps ad business to help Netflix launch their ad

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<v Speaker 1>supported platform, Jeremy Gorman, as we mentioned, along with the

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<v Speaker 1>president of ad Sales Peter Naylor, joining Netflix in September.

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<v Speaker 1>Here to tell us more about this, Bloomberg's Lucashaw So Lucas,

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<v Speaker 1>how big a coup is this for Netflix? I mean, look,

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<v Speaker 1>they took two of the top executives in the digital

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<v Speaker 1>ad business right now, Peter Naylor in particular, the Jeremy

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<v Speaker 1>Gorman I believe more senior at Snap. Peter Naylor helped

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<v Speaker 1>build the ad business at Hulu, which, other than YouTube,

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<v Speaker 1>is really the biggest digital video ad business in the US.

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<v Speaker 1>Netflix have spent the past couple of months, if not longer,

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<v Speaker 1>looking for some executives to to lead the charge for

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<v Speaker 1>them as they move into advertising, and now they have,

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<v Speaker 1>you know, two really solid people. So at this point,

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<v Speaker 1>what do we know about Netflix's ad supported to here,

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<v Speaker 1>how it will compare it to Disney's add supported tier, etcetera. Uh,

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<v Speaker 1>we know that it's going to debut either in the

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<v Speaker 1>final three months of this year likely and in November,

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<v Speaker 1>December or at the very beginning of next year. Uh.

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<v Speaker 1>My reporting has suggested that it will be cost about

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<v Speaker 1>half as much as the basic Netflix here, so think

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<v Speaker 1>like eight bucks nine bucks. There will be advertising in

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<v Speaker 1>some programming, but not all, not advertising and kids programming,

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<v Speaker 1>at least not first not advertising in new movies. Uh

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<v Speaker 1>And they'll be ads before and during some programs, but

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<v Speaker 1>not after. And they're aiming for about four minutes of

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<v Speaker 1>advertising per hour. You brought up Disney the four minute

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<v Speaker 1>Netflix or like Disney and like HBO, Max is aiming

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<v Speaker 1>for a low advertising load and they can charge a

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<v Speaker 1>lot for those advertisements. They don't want to have much

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<v Speaker 1>more than four minutes per hour. They don't want to

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<v Speaker 1>make it uncomfortable for the viewers. That's much easier said

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<v Speaker 1>than done. And we'll have a better sense of what

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<v Speaker 1>this looks and feels like when these services come out

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<v Speaker 1>at the end of the year. A couple interesting headlines

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<v Speaker 1>out from Dow Jones, One that Disney is exploring an

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<v Speaker 1>Amazon Prime like membership program to offer various discounts and perks.

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<v Speaker 1>Another that Netflix is looking to charge brands premium pricing

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<v Speaker 1>for this ad supported tier, which is not necessarily a surprise.

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<v Speaker 1>What do you make of these? Yeah, I mean the

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<v Speaker 1>Disney News I think makes a lot of sense. They

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<v Speaker 1>already have a bundle for their three streaming services, and

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<v Speaker 1>they also will charge fans of their parts for what's

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<v Speaker 1>called an annual pass, where you can pay one set

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<v Speaker 1>price and get to go again and again, with the

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<v Speaker 1>exception of certain days. Like Disney is the one media

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<v Speaker 1>company that has a truly loyal fan base. They love

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<v Speaker 1>the brand, they love the characters. Uh, and so them

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<v Speaker 1>trying to create one bundle for their super fan that

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<v Speaker 1>people can pay and reduce churn or the number of

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<v Speaker 1>cancelations for for some of their services makes all the

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<v Speaker 1>sense in the world, you know. As for Netflix, I don't.

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<v Speaker 1>I honestly don't think that's really news. Both the Journal

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<v Speaker 1>and we have reported before that they're looking to charge

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<v Speaker 1>medium prices. All right, that would make sense Bloomberg's look

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<v Speaker 1>a shaw, thank you very much. Meantime, Twitter has subpoena

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<v Speaker 1>at Stanford University as part of its legal battle with

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<v Speaker 1>Elon Musk. Yes, the university. I'll tell you why. Next,

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<v Speaker 1>this is Bloomberg. Let's get the latest now on the

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<v Speaker 1>Musk Twitter trial. The billionaire asking for more time again,

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<v Speaker 1>this time to dissect the claims of a whistle blower.

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<v Speaker 1>And also Elon Musk wants to talk with his alma mater,

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<v Speaker 1>and that is Stanford University here to explain Bloomberg's Jeff Feely. So, Jeff,

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<v Speaker 1>let me get this straight. We thought it was Twitter

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<v Speaker 1>subpoena NG Stanford, but actually it's Musk subpoena NG Stanford.

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<v Speaker 1>Why would Musk? Why would Musk want information from Stanford

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<v Speaker 1>University about the Twitter deal? Okay, so we don't know

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<v Speaker 1>for sure, but one of the Twitter board members, a

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<v Speaker 1>Dr Lee, works at Stanford and the is one of

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<v Speaker 1>the AI experts at Stanford. So it could be that. Uh,

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<v Speaker 1>it also could be wants to check and see who

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<v Speaker 1>she had conversations with among her colleagues about, you know,

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<v Speaker 1>problems with the deal. Uh, you know where exactly could

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<v Speaker 1>this lead? Well, I mean, what's going on here is

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<v Speaker 1>both sides are trying to put together their cases for

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<v Speaker 1>the October seventeenth trial, and Mr Musk wants to know what,

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<v Speaker 1>you know, what conversations the Twitter board members have had

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<v Speaker 1>with people about this. Obviously, looking for material that would

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<v Speaker 1>you help him justify walking away? Interesting? Okay, Well, you know,

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<v Speaker 1>obviously this case is changing by the minute. Yesterday we

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<v Speaker 1>learned Elon Musk wanted to try to get the trial

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<v Speaker 1>pushed to November. Now he's potentially trying to get it

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<v Speaker 1>pushed even further out to December. What exactly do we

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<v Speaker 1>know about what Musk is asking for at this point. Well,

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<v Speaker 1>they're asking to push the trial to late November early

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<v Speaker 1>December to give themselves and the Twitter folks more time

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<v Speaker 1>to dig into the allegations of the whistleblower that have emerged,

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<v Speaker 1>and you know, people need to find out whether his

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<v Speaker 1>allegations are substantial or sour grapes. This gentleman was fired

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<v Speaker 1>from Twitter ashead of its computer security, uh for what

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<v Speaker 1>the company says, we're performance issues. So it's gonna take

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<v Speaker 1>some time to really dig into this, and they're running

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<v Speaker 1>out of time in terms of discovery. Late November to

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<v Speaker 1>state at the obvious is Thanksgiving in the United States,

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<v Speaker 1>So that you know, leads me to potentially December. What's

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<v Speaker 1>the likelihood in your view that this case, this child

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<v Speaker 1>gets moved um and when when will it judge make

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<v Speaker 1>a decision on this, Well, we don't know when Judge

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<v Speaker 1>McCormick will rule, but most people believe she's going to

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<v Speaker 1>grant more time because the emergence of this gentleman was

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<v Speaker 1>a surprise, and there's some inkling there could be other

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<v Speaker 1>so blowers coming down the plate, so there could be

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<v Speaker 1>a need for, you know, to push it back in

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<v Speaker 1>the interests of justice. So here's the question. Elon Musk,

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<v Speaker 1>you know, said he was gonna buy Twitter with no diligence.

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<v Speaker 1>That's on Elon Musk. Why is it all of the

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<v Speaker 1>Why are these additional claims actually relevant? Well, the whistle

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<v Speaker 1>blower raised issues about lacks computer security and privacy concerns.

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<v Speaker 1>If Twitter did not disclose those things to Mr Musk

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<v Speaker 1>as part of the deal, and even though he didn't

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<v Speaker 1>do due diligence, they still have legal duties to disclose

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<v Speaker 1>things like that. It's called representations and warranties. And if

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<v Speaker 1>the judge finds that they should have disclosed those things

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<v Speaker 1>that didn't, it can sink the deal. All right, Uh,

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<v Speaker 1>lots going on here at Jeff, really appreciate you continuing

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<v Speaker 1>to give us the play by play and help us

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<v Speaker 1>make sound to all these moves, bloombergs Jeff Feely in Delaware,

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<v Speaker 1>very busy guy for us. Thank you. You will be

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<v Speaker 1>able to have this experience in the future where like

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<v Speaker 1>you're sitting in a meeting, um, and you know your

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<v Speaker 1>wife text too, and it pops up in the corner

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<v Speaker 1>of your glasses and you want to respond, but you

0:13:24.800 --> 0:13:26.440
<v Speaker 1>don't want to pull out your phone because that's kind

0:13:26.440 --> 0:13:29.480
<v Speaker 1>of rude, right, UM, So you just kind of like

0:13:30.280 --> 0:13:32.160
<v Speaker 1>don't twitch your wrist a little bit, maybe like this

0:13:32.320 --> 0:13:35.719
<v Speaker 1>like some super discreet motion, um that no one even

0:13:35.760 --> 0:13:37.560
<v Speaker 1>knows you're doing it, and you just like send a message.

0:13:38.280 --> 0:13:42.560
<v Speaker 1>And that seems like a massive distraction. I mean people

0:13:42.559 --> 0:13:45.040
<v Speaker 1>are already distracted by their phones, Like when people get

0:13:45.040 --> 0:13:47.079
<v Speaker 1>a text messages and they're like, hang on a second,

0:13:47.080 --> 0:13:49.760
<v Speaker 1>I just can't answer this real quick. And you're like okay,

0:13:49.880 --> 0:13:51.640
<v Speaker 1>and you're sitting there having lunch with someone and they're

0:13:51.640 --> 0:13:53.439
<v Speaker 1>not talking to you anymore because they looking at their phone.

0:13:53.640 --> 0:13:55.240
<v Speaker 1>But now they're going to be looking at these a

0:13:55.480 --> 0:14:00.760
<v Speaker 1>R glasses and just thinking out text messages. Just some

0:14:01.080 --> 0:14:04.560
<v Speaker 1>of Mark Zuckerberg's very lengthy conversation on Joe Rogan's popular

0:14:04.600 --> 0:14:09.079
<v Speaker 1>podcast last week, Three Hours The interview was an opportunity

0:14:09.120 --> 0:14:13.000
<v Speaker 1>for Zuckerberg to defend Meta's pivot to virtual and augmented reality.

0:14:13.080 --> 0:14:16.520
<v Speaker 1>But as you just heard with Rogan's rebuttal, Zuckerberg's vision

0:14:16.559 --> 0:14:20.040
<v Speaker 1>is facing a tough reality here to discuss Max Chafkin.

0:14:20.280 --> 0:14:24.880
<v Speaker 1>So there's a lot here, Max, But overall, what do

0:14:24.920 --> 0:14:29.000
<v Speaker 1>you make of how Mark Zuckerberg portrayed his vision and

0:14:29.040 --> 0:14:34.040
<v Speaker 1>how Joe Rogan reacted to it? Well, So, the thing

0:14:34.080 --> 0:14:36.640
<v Speaker 1>that was just striking to me, as somebody's followed this

0:14:36.680 --> 0:14:40.200
<v Speaker 1>for a long time, is how little Mark Zuckerberg's v R,

0:14:40.360 --> 0:14:43.080
<v Speaker 1>a R metaverse, whatever you want to call it, how

0:14:43.200 --> 0:14:46.680
<v Speaker 1>little that vision has changed. Um, you know, we've kind

0:14:46.680 --> 0:14:49.520
<v Speaker 1>of over the last six months or so been talking

0:14:49.560 --> 0:14:52.440
<v Speaker 1>about it as if it's this, you know, brand new thing. Yeah,

0:14:52.480 --> 0:14:55.040
<v Speaker 1>they they're spending billions of dollars um and kind of

0:14:55.080 --> 0:14:58.200
<v Speaker 1>forgetting that Facebook purchased Oculus, you know, the company that

0:14:58.320 --> 0:15:02.360
<v Speaker 1>seeded the VR effort in it has spent you know,

0:15:02.600 --> 0:15:05.600
<v Speaker 1>even before spending ten billion dollars one, it had spent

0:15:05.800 --> 0:15:10.080
<v Speaker 1>billions and billions of dollars marketing several successive devices. Um,

0:15:10.520 --> 0:15:12.840
<v Speaker 1>you know, they had a Super Bowl at in February

0:15:12.920 --> 0:15:15.680
<v Speaker 1>and really has gotten not a whole lot of traction,

0:15:15.840 --> 0:15:18.440
<v Speaker 1>all things considered, And I think part of the reason

0:15:18.520 --> 0:15:21.200
<v Speaker 1>is what we just heard that this pitch, which is

0:15:21.280 --> 0:15:24.200
<v Speaker 1>that you're gonna kind of want to put Facebook um

0:15:24.280 --> 0:15:27.520
<v Speaker 1>inside of virtual reality, uh and and strap it to

0:15:27.560 --> 0:15:31.120
<v Speaker 1>your face, is just not that compelling, and they and

0:15:31.160 --> 0:15:33.440
<v Speaker 1>they really still haven't figured out a way to to

0:15:33.520 --> 0:15:36.400
<v Speaker 1>sell it. And and for three hours with Joe Rogan,

0:15:36.520 --> 0:15:40.080
<v Speaker 1>we saw Zuckerberg kind of working, you know, basically trying

0:15:40.080 --> 0:15:42.360
<v Speaker 1>to his every trick he could think of to to

0:15:42.480 --> 0:15:45.000
<v Speaker 1>sell it, and and you know, coming up short, I

0:15:45.040 --> 0:15:49.280
<v Speaker 1>would say, now I've actually heard that texting example from

0:15:49.440 --> 0:15:52.520
<v Speaker 1>Zuckerberg before about his wife setting in a text and

0:15:52.520 --> 0:15:55.840
<v Speaker 1>how VR could be cool, uh to help him check

0:15:55.880 --> 0:15:59.400
<v Speaker 1>that text without other people noticing. This one was new

0:15:59.560 --> 0:16:03.760
<v Speaker 1>to me. Take a listen. There's something that's just so

0:16:05.160 --> 0:16:11.400
<v Speaker 1>primal um about it that's I don't I don't know,

0:16:11.560 --> 0:16:14.120
<v Speaker 1>it's it's and I've since then, I've just introduced a

0:16:14.120 --> 0:16:15.680
<v Speaker 1>bunch of my friends to it, and that's been really

0:16:15.680 --> 0:16:17.880
<v Speaker 1>fun because now it's like we're trained together and we

0:16:18.000 --> 0:16:19.920
<v Speaker 1>just like wrestled together and just I don't know, there's

0:16:19.960 --> 0:16:23.080
<v Speaker 1>like a certain intensity to it that I um that

0:16:23.200 --> 0:16:28.680
<v Speaker 1>I I like h Now I understand maybe Zacherberg's trying

0:16:28.680 --> 0:16:31.640
<v Speaker 1>to show a little bit more of his human side. Um,

0:16:31.680 --> 0:16:36.440
<v Speaker 1>but there's a a sort of naivete there or or

0:16:36.680 --> 0:16:41.560
<v Speaker 1>a falling flat I might say, Yeah, you know, one

0:16:41.600 --> 0:16:45.600
<v Speaker 1>of the most successful tech people in the world bringing

0:16:45.640 --> 0:16:48.600
<v Speaker 1>the cringe to Joe Rogan. Um. He maybe it wasn't

0:16:48.600 --> 0:16:50.760
<v Speaker 1>clear if if people were just coming to it cold,

0:16:50.760 --> 0:16:53.560
<v Speaker 1>but he's talking about jiu jitsu. Mark Zuckerberg has gotten

0:16:53.560 --> 0:16:57.640
<v Speaker 1>into I guess, uh, combat sports. Um. And he was

0:16:57.680 --> 0:17:00.920
<v Speaker 1>trying to bond with Joe Rogan and again I think, um,

0:17:00.960 --> 0:17:03.960
<v Speaker 1>you know kind of jokes aside with this just chows

0:17:04.119 --> 0:17:08.040
<v Speaker 1>like this company is trying everything they can to connect

0:17:08.080 --> 0:17:10.800
<v Speaker 1>with people. So you know they they again, they tried

0:17:10.840 --> 0:17:14.320
<v Speaker 1>Super Bowl ads, they tried you know, demos, and now

0:17:14.440 --> 0:17:17.320
<v Speaker 1>Zuckerberg's you know, sort of trying on this like alpha male,

0:17:17.800 --> 0:17:20.600
<v Speaker 1>you know, I'm into fighting sports thing to to convince

0:17:20.640 --> 0:17:23.800
<v Speaker 1>Joe Rogan's audience, which is substantial. I mean, Joe Rogan

0:17:24.080 --> 0:17:26.320
<v Speaker 1>has you know, the most successful podcast in the world

0:17:26.600 --> 0:17:30.040
<v Speaker 1>to you know, give give the you know, Oculus or

0:17:30.160 --> 0:17:36.040
<v Speaker 1>or or the Facebook b our Devices shop. Meantime, let's

0:17:36.040 --> 0:17:38.639
<v Speaker 1>talk about what he had to say about sort of

0:17:38.680 --> 0:17:42.720
<v Speaker 1>screens and television and how he imagines um, all of

0:17:42.760 --> 0:17:47.280
<v Speaker 1>these different screens and interfaces working together. Take a listen

0:17:47.280 --> 0:17:49.879
<v Speaker 1>to what he had to say. I just want the

0:17:49.880 --> 0:17:52.160
<v Speaker 1>time that people spend with screens to be better, because

0:17:52.160 --> 0:17:54.400
<v Speaker 1>I mean, today, so much of it just like you're

0:17:54.440 --> 0:17:58.480
<v Speaker 1>just sitting around and in this like beta state consuming stuff.

0:17:58.480 --> 0:18:02.800
<v Speaker 1>And I think that that's like, oh h so, I

0:18:02.800 --> 0:18:08.160
<v Speaker 1>wonder what he means by beta state there, and if

0:18:08.200 --> 0:18:13.600
<v Speaker 1>his vision of screens is actually what people want. Yeah,

0:18:13.640 --> 0:18:16.200
<v Speaker 1>it's it's hard to understand if you're trying to kind

0:18:16.200 --> 0:18:18.800
<v Speaker 1>of connect with the masses and convince them that this

0:18:18.840 --> 0:18:21.040
<v Speaker 1>new product you have is great, um that you want

0:18:21.080 --> 0:18:24.400
<v Speaker 1>to start out by sort of um, you know, dissing uh,

0:18:24.640 --> 0:18:27.080
<v Speaker 1>what's basically the most popular entertainment medium in the world.

0:18:27.280 --> 0:18:29.639
<v Speaker 1>I think what he was trying to say is that

0:18:29.720 --> 0:18:32.879
<v Speaker 1>television is passive, and he was sort of using this

0:18:33.000 --> 0:18:37.320
<v Speaker 1>kind of Joe Rogan verse alpha meaning active, strong manly,

0:18:37.400 --> 0:18:41.119
<v Speaker 1>passive meaning uh, some beta meaning passive or almost effeminine

0:18:41.119 --> 0:18:43.639
<v Speaker 1>to refer to television. But it really is kind of

0:18:43.680 --> 0:18:46.280
<v Speaker 1>a head scratcher, and I just think it it just

0:18:46.320 --> 0:18:48.879
<v Speaker 1>goes to show how kind of all over the place

0:18:48.960 --> 0:18:51.840
<v Speaker 1>the marketing has been here and and it's it's worked

0:18:52.160 --> 0:18:55.920
<v Speaker 1>in certain ways, right like the the these hardware devices

0:18:55.920 --> 0:18:59.280
<v Speaker 1>have sold reasonably well as as kind of video game consoles.

0:18:59.280 --> 0:19:01.960
<v Speaker 1>But in terms of trying to broaden this out, making

0:19:01.960 --> 0:19:04.440
<v Speaker 1>this something that you know, regular people are going to

0:19:04.600 --> 0:19:07.960
<v Speaker 1>use for meetings or or or for travel or something,

0:19:08.000 --> 0:19:12.840
<v Speaker 1>I mean, really, we're not anywhere. All right, Well, if

0:19:12.840 --> 0:19:15.560
<v Speaker 1>you have three hours, uh, that's just Mark Zuckerberg on

0:19:15.720 --> 0:19:17.640
<v Speaker 1>Joe Rogan. If you want to hear more of Bloomberg's

0:19:17.640 --> 0:19:20.720
<v Speaker 1>Max Chafkin, who also wrote about it Bloomberg Business Week.

0:19:20.840 --> 0:19:31.800
<v Speaker 1>Appreciate your thoughts. Welcome back to Bloomberg Technology. I'm Emily

0:19:31.840 --> 0:19:34.760
<v Speaker 1>Check in San Francisco. We are continuing our education tech

0:19:34.800 --> 0:19:38.760
<v Speaker 1>coverage as we enter the school season. President Biden's unprecedented

0:19:38.760 --> 0:19:43.080
<v Speaker 1>student loan cancelations getting some mixed reactions. A new warning

0:19:43.119 --> 0:19:47.360
<v Speaker 1>consult Political surveys shows only forty eight percent of American

0:19:47.520 --> 0:19:51.400
<v Speaker 1>support Biden's level of forgiveness. Who to discussed Sarah Leaving,

0:19:51.520 --> 0:19:55.639
<v Speaker 1>CEO of the investing in financial planning platform Betterment, So

0:19:57.400 --> 0:20:02.840
<v Speaker 1>not necessarily a popular plan um not everyone supporting this

0:20:03.000 --> 0:20:05.080
<v Speaker 1>and a lot of debate. Sarah, where do you stand?

0:20:06.680 --> 0:20:09.560
<v Speaker 1>So I think there are economists on both sides of

0:20:09.560 --> 0:20:13.240
<v Speaker 1>this issue, and I think we can agree that student

0:20:13.320 --> 0:20:16.040
<v Speaker 1>loans are a major problem for this country, and that

0:20:16.080 --> 0:20:20.040
<v Speaker 1>there's one point seven trillion dollars in student loan debt outstanding,

0:20:20.480 --> 0:20:24.200
<v Speaker 1>and also that this generation is more saddle the student

0:20:24.240 --> 0:20:26.720
<v Speaker 1>loan debt than any of the generations that have come before.

0:20:27.480 --> 0:20:30.520
<v Speaker 1>I think where the conversation gets trickier is what to

0:20:30.640 --> 0:20:33.760
<v Speaker 1>do about it? And so I'm a believer personally that

0:20:34.040 --> 0:20:37.320
<v Speaker 1>what to do about it lies in advice and technology,

0:20:37.400 --> 0:20:40.080
<v Speaker 1>and that the federal government can play a part, but

0:20:40.200 --> 0:20:43.320
<v Speaker 1>the business also needs to play a part. How so, well,

0:20:43.359 --> 0:20:45.440
<v Speaker 1>you know, I think the first the first thing that

0:20:45.640 --> 0:20:48.040
<v Speaker 1>is very true is that, you know, folks are are

0:20:48.040 --> 0:20:50.320
<v Speaker 1>not good at saving and are not necessarily good at

0:20:50.359 --> 0:20:53.040
<v Speaker 1>understanding if I have another disposable dollar, where should I

0:20:53.080 --> 0:20:55.119
<v Speaker 1>put it? Right? And so I think there's sort of

0:20:55.160 --> 0:20:59.720
<v Speaker 1>a regulatory and technology conversion here that's pretty exciting, where

0:20:59.760 --> 0:21:02.080
<v Speaker 1>we now can develop tools, and we had betterment, are

0:21:02.119 --> 0:21:06.639
<v Speaker 1>developing tools to really say to a student loan a

0:21:06.720 --> 0:21:09.800
<v Speaker 1>student loan holder, look, what should you do with your

0:21:09.840 --> 0:21:12.520
<v Speaker 1>next dollar instead of going to Starbucks this week. You know,

0:21:12.600 --> 0:21:15.840
<v Speaker 1>what would five dollars a day do in terms of

0:21:16.080 --> 0:21:18.280
<v Speaker 1>visually we can show you visually what would it do

0:21:18.320 --> 0:21:20.440
<v Speaker 1>in terms of your debt pay down, both your timeline,

0:21:20.640 --> 0:21:22.399
<v Speaker 1>your costs and how can we set you up for

0:21:22.400 --> 0:21:24.600
<v Speaker 1>a better future. And so I think that's one thing

0:21:24.640 --> 0:21:27.840
<v Speaker 1>we can do is offer technological solutions. And the other

0:21:27.880 --> 0:21:30.400
<v Speaker 1>thing we can do is partner with employers, right because

0:21:30.480 --> 0:21:33.520
<v Speaker 1>as with many other great issues of the day, like

0:21:33.720 --> 0:21:38.159
<v Speaker 1>retirement savings, employers have a role to play in supporting

0:21:38.320 --> 0:21:41.760
<v Speaker 1>their employees. How do you see businesses and employers playing

0:21:41.760 --> 0:21:46.560
<v Speaker 1>a bigger role here and how could that also impact

0:21:46.600 --> 0:21:50.760
<v Speaker 1>the choices that students are prospective students make about how

0:21:50.840 --> 0:21:54.760
<v Speaker 1>to access education. Yeah, so I think it's a great question.

0:21:54.800 --> 0:21:56.320
<v Speaker 1>I mean, I think this is you know, for those

0:21:56.359 --> 0:21:59.200
<v Speaker 1>who aren't that excited about the current approach, I think

0:21:59.240 --> 0:22:01.159
<v Speaker 1>the government is take ging. You know, one of the

0:22:01.240 --> 0:22:04.919
<v Speaker 1>concerns is this moral hazard issue of our people going

0:22:04.960 --> 0:22:07.080
<v Speaker 1>to make choices about their education that they're then going

0:22:07.119 --> 0:22:09.479
<v Speaker 1>to expect to be forgiven by the government, and therefore,

0:22:09.520 --> 0:22:11.560
<v Speaker 1>will they make choices that maybe aren't the best choices

0:22:11.600 --> 0:22:14.040
<v Speaker 1>for them? And then similarly, will the costs go up

0:22:14.359 --> 0:22:18.080
<v Speaker 1>because the schools know that they can access this incremental funding.

0:22:18.160 --> 0:22:20.560
<v Speaker 1>So I think this is a real challenge that I

0:22:20.600 --> 0:22:23.600
<v Speaker 1>think we're poised to help with in a couple of ways.

0:22:23.600 --> 0:22:26.719
<v Speaker 1>I mean, number one, there's more legislation if you can

0:22:26.800 --> 0:22:30.120
<v Speaker 1>imagine coming down the pike um in the Secure Act

0:22:30.160 --> 0:22:32.399
<v Speaker 1>two point oh, you know, sort of on the table

0:22:32.480 --> 0:22:35.960
<v Speaker 1>later this year. That's talking about tax incentives for businesses

0:22:36.280 --> 0:22:39.320
<v Speaker 1>to help potentially even with a match where you link

0:22:39.560 --> 0:22:42.560
<v Speaker 1>a four own K and student loan management. So imagine

0:22:42.600 --> 0:22:45.680
<v Speaker 1>if I'm an employee and I can't access my company

0:22:45.720 --> 0:22:48.280
<v Speaker 1>match for retirement because I'm paying down debt from my

0:22:48.359 --> 0:22:50.680
<v Speaker 1>student loan and I just don't have an incremental dollar

0:22:50.800 --> 0:22:53.159
<v Speaker 1>to save, Well, here's an opportunity for the government to

0:22:53.280 --> 0:22:56.040
<v Speaker 1>step in and say, Okay, whether you save by paying

0:22:56.040 --> 0:22:57.600
<v Speaker 1>down your debt or whether you save by putting a

0:22:57.600 --> 0:22:59.960
<v Speaker 1>dollar in your four own k, either way your employer

0:23:00.119 --> 0:23:03.919
<v Speaker 1>can met match that contribution. And that's a really powerful

0:23:03.960 --> 0:23:07.000
<v Speaker 1>way for employers to be able to channel dollars where

0:23:07.000 --> 0:23:10.080
<v Speaker 1>they're going to best serve their employees. What would be

0:23:10.119 --> 0:23:14.640
<v Speaker 1>your message to you know, rising freshmen right now who

0:23:14.680 --> 0:23:18.800
<v Speaker 1>are considering a college education, who have you know, you know,

0:23:18.880 --> 0:23:23.800
<v Speaker 1>innumerable online learning options now available to them, and companies

0:23:23.840 --> 0:23:28.040
<v Speaker 1>that are reducing degree requirements. So you know, you've got

0:23:28.040 --> 0:23:29.800
<v Speaker 1>some people out there saying I don't need a four

0:23:29.880 --> 0:23:32.120
<v Speaker 1>year degree. I think it's true that there's no one

0:23:32.160 --> 0:23:34.800
<v Speaker 1>size fits all. I mean, I think on averaging over time,

0:23:35.080 --> 0:23:38.879
<v Speaker 1>education has helped to lead to better outcomes, you know,

0:23:39.520 --> 0:23:42.520
<v Speaker 1>for society. So but I think we could talk about

0:23:42.520 --> 0:23:45.520
<v Speaker 1>whether that education is about starting young and preschool and

0:23:45.520 --> 0:23:47.960
<v Speaker 1>getting out of the gate stronger, or whether it's about

0:23:47.960 --> 0:23:49.679
<v Speaker 1>a four year college. I think the idea that you know,

0:23:49.680 --> 0:23:52.879
<v Speaker 1>there are vocational programs and other ways to go about

0:23:52.880 --> 0:23:55.400
<v Speaker 1>it are true. But all of these things have costs

0:23:55.720 --> 0:23:58.200
<v Speaker 1>and each has a different r O. I So I think,

0:23:58.359 --> 0:24:00.840
<v Speaker 1>you know, regardless of the path and into visual chooses

0:24:00.840 --> 0:24:03.160
<v Speaker 1>because there are many paths, and I agree they're kind

0:24:03.160 --> 0:24:05.320
<v Speaker 1>of more varied than they were perhaps you know a

0:24:05.400 --> 0:24:08.639
<v Speaker 1>generation ago. Um, there still is going to be this

0:24:08.800 --> 0:24:11.679
<v Speaker 1>problem of people need to borrow to fund any of

0:24:11.720 --> 0:24:14.080
<v Speaker 1>these whether it's vocational school or whether it's a four

0:24:14.160 --> 0:24:17.280
<v Speaker 1>year college. They're borrowing. Sometimes they're not finishing their degree,

0:24:17.520 --> 0:24:19.920
<v Speaker 1>they're borrowing for that and these are costs that then

0:24:19.960 --> 0:24:23.080
<v Speaker 1>they need to understand how to tackle right. And that's

0:24:23.119 --> 0:24:25.800
<v Speaker 1>really the problem we're seeking to solve is how do

0:24:25.840 --> 0:24:28.520
<v Speaker 1>we help employees who have taken on this debt? How

0:24:28.520 --> 0:24:30.360
<v Speaker 1>do we help them tackle this debt in the most

0:24:30.359 --> 0:24:33.639
<v Speaker 1>responsible way to give them the best personal long term outcome?

0:24:34.200 --> 0:24:37.919
<v Speaker 1>All right? Uh, Sarah Leav CEO of Betterment, Thanks for

0:24:38.000 --> 0:24:43.280
<v Speaker 1>waging in what has been a raucous debate. Appreciate it. Okay,

0:24:43.320 --> 0:24:47.520
<v Speaker 1>Coming up, could the future of textbooks be n f

0:24:47.640 --> 0:24:50.280
<v Speaker 1>T s. We're gonna ask Pearson CEO Andy Bird about

0:24:50.280 --> 0:25:13.760
<v Speaker 1>that and more. Next, this is Bloomberg. This week we're

0:25:13.800 --> 0:25:17.720
<v Speaker 1>focusing on education technology and how innovation in this field

0:25:17.720 --> 0:25:20.480
<v Speaker 1>is fueling a new way of teaching and learning. And

0:25:20.800 --> 0:25:23.480
<v Speaker 1>in today's Crypto report, we're talking about how n f

0:25:23.520 --> 0:25:26.719
<v Speaker 1>t s could change the game when it comes to textbooks.

0:25:26.760 --> 0:25:28.720
<v Speaker 1>Like to take a deeper dive into all of that

0:25:28.800 --> 0:25:31.480
<v Speaker 1>with Andy Bird's CEO of Pearson, one of the world's

0:25:31.800 --> 0:25:36.320
<v Speaker 1>largest textbook publishers. So, Andy, I remember buying a lot

0:25:36.359 --> 0:25:41.000
<v Speaker 1>of very heavy, very expensive textbooks. Can you explain to

0:25:41.040 --> 0:25:46.280
<v Speaker 1>me how n f t s could change this industry? Oh? Hi,

0:25:46.359 --> 0:25:48.240
<v Speaker 1>am Luke and thanks very much for having me on

0:25:48.280 --> 0:25:52.560
<v Speaker 1>your show. I remember those days as well, of the

0:25:52.560 --> 0:25:56.399
<v Speaker 1>heavy textbook and a pisson. We're very much leaning into

0:25:56.400 --> 0:25:59.240
<v Speaker 1>digital technology as as a way forward, and in fact,

0:25:59.240 --> 0:26:02.399
<v Speaker 1>now if you subscribe to Pier some plus, you'll be

0:26:02.440 --> 0:26:05.520
<v Speaker 1>able to get those textbooks for just a month and

0:26:05.640 --> 0:26:07.919
<v Speaker 1>it's it's one example of how we as a company

0:26:07.920 --> 0:26:12.040
<v Speaker 1>are really looking at technology to move the whole industry,

0:26:12.080 --> 0:26:15.000
<v Speaker 1>in the whole sector forward. I think the pandemic acted

0:26:15.040 --> 0:26:18.560
<v Speaker 1>as an accelerator in terms of really transforming the world

0:26:18.560 --> 0:26:22.000
<v Speaker 1>of education and the world of learning. Per your earlier

0:26:22.600 --> 0:26:25.960
<v Speaker 1>discussion with Sarah, and in that regard, I've been really

0:26:26.040 --> 0:26:30.640
<v Speaker 1>interested in how technology and how Pierson can utilize technology,

0:26:32.640 --> 0:26:35.240
<v Speaker 1>both in terms of n f t s, nonpuntual tokens

0:26:35.440 --> 0:26:39.480
<v Speaker 1>and blockchain, but the notion of having a transparent ledger

0:26:40.040 --> 0:26:43.520
<v Speaker 1>and the impact that would have on authors and royalties,

0:26:43.600 --> 0:26:46.760
<v Speaker 1>for example. I think it's very very interesting. It also

0:26:46.800 --> 0:26:50.359
<v Speaker 1>allows us to deconstruct the textbook, and you know, once

0:26:50.440 --> 0:26:53.159
<v Speaker 1>the textbook is in digital form, you can look at

0:26:53.200 --> 0:26:56.520
<v Speaker 1>ways as offering not just text by the chat to say,

0:26:56.560 --> 0:26:59.080
<v Speaker 1>but also video. You see some of the examples on

0:26:59.200 --> 0:27:02.240
<v Speaker 1>screen now is some plus you know, a lot of video,

0:27:02.760 --> 0:27:05.000
<v Speaker 1>a lot of animation, a lot of graphics, a lot

0:27:05.000 --> 0:27:08.600
<v Speaker 1>of audio suddenly starts to come into play as you

0:27:08.720 --> 0:27:13.360
<v Speaker 1>look at the way that learning and textbooks are evolving,

0:27:13.440 --> 0:27:16.440
<v Speaker 1>and so as a company, I think it's very important

0:27:16.520 --> 0:27:19.560
<v Speaker 1>that we're sort of trying to lead research and development

0:27:19.600 --> 0:27:22.680
<v Speaker 1>in that space, and that's what we're doing. So give

0:27:22.720 --> 0:27:27.639
<v Speaker 1>an example of how a textbook could be an n

0:27:27.720 --> 0:27:31.000
<v Speaker 1>f T and how that could survive, you know, past

0:27:31.200 --> 0:27:33.920
<v Speaker 1>be passed on to multiple students, and how Pearson could

0:27:33.960 --> 0:27:38.199
<v Speaker 1>still potentially profit from it even if we're talking you know,

0:27:38.320 --> 0:27:42.280
<v Speaker 1>three or four students down the line. Like I used textbook, Yeah,

0:27:42.400 --> 0:27:45.679
<v Speaker 1>I think think of a textbook a modern digital textbook

0:27:46.040 --> 0:27:50.240
<v Speaker 1>curve comprising of various learning modules. So where in the

0:27:50.280 --> 0:27:53.920
<v Speaker 1>past in the analog world you had chapters and illustrations

0:27:53.960 --> 0:27:57.640
<v Speaker 1>and pictures, in the future, those chapters are broken down,

0:27:57.640 --> 0:28:01.120
<v Speaker 1>as I said, into different learning modules. The creator of

0:28:01.160 --> 0:28:06.880
<v Speaker 1>those learning modules could in theory, meant that learning module

0:28:07.000 --> 0:28:10.120
<v Speaker 1>as an n f T and therefore not only get

0:28:10.160 --> 0:28:12.880
<v Speaker 1>paid by Pearson if that's an author. There's a really

0:28:12.920 --> 0:28:15.719
<v Speaker 1>interesting angle in terms of users generated content and all

0:28:15.760 --> 0:28:20.320
<v Speaker 1>of this. By the way, but the the the the

0:28:20.320 --> 0:28:23.240
<v Speaker 1>the author or the creator of that content. It could

0:28:23.240 --> 0:28:25.760
<v Speaker 1>be a video, it could be in a take a

0:28:25.800 --> 0:28:30.200
<v Speaker 1>form of audio. Would then be able to participate as

0:28:30.280 --> 0:28:35.280
<v Speaker 1>that learning module is utilize down the blockchain as it

0:28:35.359 --> 0:28:38.800
<v Speaker 1>were in the blockchain acts as that transparent ledger and

0:28:38.840 --> 0:28:42.000
<v Speaker 1>make sure that everyone gets paid an appropriate amount of money.

0:28:42.000 --> 0:28:44.800
<v Speaker 1>It actually I think could lead to greater accessibility and

0:28:44.840 --> 0:28:50.920
<v Speaker 1>affordability for education as you look more globally now Carmel's fashion.

0:28:51.160 --> 0:28:54.120
<v Speaker 1>But um, as much as I didn't like carrying those

0:28:54.160 --> 0:28:58.280
<v Speaker 1>textbooks around, I still like a paper textbook. I like

0:28:58.640 --> 0:29:03.680
<v Speaker 1>reading a physical uh you know, a physical newspaper, physical book.

0:29:03.720 --> 0:29:07.280
<v Speaker 1>I like underlining it, folding down the pages. Is there

0:29:07.320 --> 0:29:11.760
<v Speaker 1>a place for that in the future. Absolutely absolutely, And

0:29:11.800 --> 0:29:14.560
<v Speaker 1>we we still give you the option to get that

0:29:14.560 --> 0:29:19.480
<v Speaker 1>that printed textbook and will continue to invest behind those.

0:29:19.720 --> 0:29:23.880
<v Speaker 1>You know. As an analogy, I like the music industry,

0:29:23.880 --> 0:29:26.480
<v Speaker 1>recorded music industry, and if you think of the textbook

0:29:26.480 --> 0:29:29.440
<v Speaker 1>has been the vinyl record, and then the e text

0:29:29.480 --> 0:29:32.320
<v Speaker 1>as being the CD, and then in music of course

0:29:32.360 --> 0:29:35.040
<v Speaker 1>you had MP three players and now you have the

0:29:35.160 --> 0:29:37.760
<v Speaker 1>likes of Spotify and Title and others where you pay

0:29:37.800 --> 0:29:40.960
<v Speaker 1>a subscription for access to forty million songs in the

0:29:41.000 --> 0:29:44.080
<v Speaker 1>Board of Education. Up until recently, we've kind of been

0:29:44.120 --> 0:29:47.080
<v Speaker 1>stuck in the c D. And I think the great

0:29:47.120 --> 0:29:50.160
<v Speaker 1>opportunity is, Yeah, you can still buy the vinyl record,

0:29:50.240 --> 0:29:53.000
<v Speaker 1>you can still buy your textbook. But the great opportunity

0:29:53.080 --> 0:29:56.600
<v Speaker 1>is how we utilize technology. You know, we mentioned blockchain.

0:29:56.680 --> 0:30:01.240
<v Speaker 1>I think augmented reality virtually reality is going to play

0:30:01.400 --> 0:30:04.840
<v Speaker 1>very important and significant part in parts of education going forward.

0:30:05.160 --> 0:30:08.480
<v Speaker 1>And so what really excites need the leading person at

0:30:08.480 --> 0:30:11.480
<v Speaker 1>this moment in time is all of these great opportunities

0:30:11.520 --> 0:30:15.280
<v Speaker 1>to really harness you know, the great technological innovations that

0:30:15.320 --> 0:30:19.120
<v Speaker 1>have happened in other sense, sectors like music, like entertainment,

0:30:19.520 --> 0:30:23.160
<v Speaker 1>the introduction of five G, having the ability to store

0:30:23.240 --> 0:30:27.640
<v Speaker 1>everything on the cloud, the way that devices are developing,

0:30:28.760 --> 0:30:32.160
<v Speaker 1>both in terms of mobile phones and the like, and

0:30:32.240 --> 0:30:35.320
<v Speaker 1>bringing all of those together to make learning more accessible

0:30:35.320 --> 0:30:39.480
<v Speaker 1>and more affordable to more people. Because through learning and

0:30:39.640 --> 0:30:42.440
<v Speaker 1>learning throughout your lifetime, of course, we all we all

0:30:42.480 --> 0:30:47.400
<v Speaker 1>improve ourselves and our economic outlook of society. How are

0:30:47.440 --> 0:30:51.160
<v Speaker 1>you thinking about the metaverse and how that could potentially

0:30:51.560 --> 0:30:56.720
<v Speaker 1>impact the textbook industry? Obviously it's early days. Well, a

0:30:56.760 --> 0:30:59.680
<v Speaker 1>couple of examples I'm in Los Angeles, you're in San Francisco,

0:31:00.040 --> 0:31:02.080
<v Speaker 1>and we could both be in the same classroom together

0:31:02.120 --> 0:31:06.880
<v Speaker 1>in the metaverse, and we can participate in experiments. We

0:31:06.920 --> 0:31:10.960
<v Speaker 1>could go up to the white board and and uh

0:31:11.200 --> 0:31:15.640
<v Speaker 1>annotate each other's notes. We could both at the sort

0:31:15.680 --> 0:31:19.080
<v Speaker 1>of click of a button, be transported back to ancient

0:31:19.160 --> 0:31:23.440
<v Speaker 1>Greece and be in a Greek theater watching a Greek play,

0:31:23.600 --> 0:31:28.160
<v Speaker 1>or immediately then transported into the deep you know, Amazon jungle,

0:31:28.600 --> 0:31:32.080
<v Speaker 1>or inside a cell structure, or if you're a medical student,

0:31:32.200 --> 0:31:36.440
<v Speaker 1>look at procedures and be able to practice surgical procedures

0:31:36.720 --> 0:31:40.560
<v Speaker 1>without having to use you know, real bodies as it

0:31:40.600 --> 0:31:44.080
<v Speaker 1>were so many many applications. Again, I think, you know,

0:31:44.560 --> 0:31:47.240
<v Speaker 1>for an urban you know, in K through twelve, the

0:31:47.280 --> 0:31:50.520
<v Speaker 1>ability to open the eyes and open the world to

0:31:50.600 --> 0:31:54.240
<v Speaker 1>those students who previously have never had the opportunity to

0:31:54.280 --> 0:31:56.840
<v Speaker 1>go and visit some of these places in the world

0:31:56.880 --> 0:31:59.720
<v Speaker 1>and to to have some of those experiences. I think

0:32:00.040 --> 0:32:04.360
<v Speaker 1>the meta versus a really really interesting use of technology

0:32:04.400 --> 0:32:08.239
<v Speaker 1>to enable that. Fascinating how much has changed since I

0:32:08.280 --> 0:32:11.400
<v Speaker 1>went to school and how much could continue to change.

0:32:11.440 --> 0:32:14.920
<v Speaker 1>Andy Bird's EO of Pearson appreciate you sharing that vision

0:32:14.960 --> 0:32:27.480
<v Speaker 1>with us pleasure. Now as some analysts are raising the

0:32:27.480 --> 0:32:31.800
<v Speaker 1>alarm about the downturn worsening, one company says that despite

0:32:31.840 --> 0:32:34.120
<v Speaker 1>all the talk of layoffs and fears of a recession,

0:32:34.400 --> 0:32:37.960
<v Speaker 1>they have found evidence to the contrary. While Seem Daher

0:32:38.040 --> 0:32:40.520
<v Speaker 1>is the founder and CEO of Pilot, and accounting firm

0:32:40.560 --> 0:32:45.320
<v Speaker 1>for startups and small businesses that specializes in CFO services, bookkeeping,

0:32:45.480 --> 0:32:48.200
<v Speaker 1>tax prep, he joins me, nowt here in the studio

0:32:48.360 --> 0:32:51.400
<v Speaker 1>with more on their data. So there's a lot of

0:32:51.400 --> 0:32:54.120
<v Speaker 1>women do out there. You know, we've had guests on

0:32:54.120 --> 0:32:56.200
<v Speaker 1>the show who said there's going to be millions of

0:32:56.280 --> 0:32:58.840
<v Speaker 1>layoffs in tech. We just saw a snap and now

0:32:58.920 --> 0:33:04.560
<v Speaker 1>it's a cut across the board. What are you seeing

0:33:04.760 --> 0:33:08.280
<v Speaker 1>that tells you it's not so gloomy. That's a great question.

0:33:08.320 --> 0:33:09.720
<v Speaker 1>And you know, we we sort of saw the same

0:33:09.720 --> 0:33:12.080
<v Speaker 1>stuff in the market, all the VC memo as all

0:33:12.120 --> 0:33:14.920
<v Speaker 1>the headlines. We said, let's take a look at the data.

0:33:15.040 --> 0:33:17.680
<v Speaker 1>And so for us, we're the largest startup accountant in

0:33:17.720 --> 0:33:20.960
<v Speaker 1>the United States. We have thousands of customers. We've processed

0:33:21.520 --> 0:33:24.320
<v Speaker 1>a hundred billion dollars of accounting transactions last year. We said,

0:33:24.320 --> 0:33:26.560
<v Speaker 1>what is the data show, and what we did is

0:33:26.560 --> 0:33:28.040
<v Speaker 1>we took a look at about a thousand of our

0:33:28.080 --> 0:33:31.240
<v Speaker 1>customers and two kind of key data points emerged. The

0:33:31.320 --> 0:33:34.680
<v Speaker 1>verse was that in June we found that of them

0:33:34.760 --> 0:33:38.520
<v Speaker 1>actually maintained or even increased head count. And then from

0:33:38.520 --> 0:33:41.080
<v Speaker 1>a revenue growth perspective, Q one definitely was a bit

0:33:41.120 --> 0:33:43.800
<v Speaker 1>soft for folks, but we saw to choose revenue growth

0:33:43.840 --> 0:33:47.600
<v Speaker 1>to be actually very comparable to late so indicators are

0:33:47.600 --> 0:33:49.520
<v Speaker 1>actually looking pretty good for this kind of early mid

0:33:49.560 --> 0:33:53.280
<v Speaker 1>stage startup segments. Okay, so what's the discrepancy in the numbers.

0:33:53.520 --> 0:33:55.560
<v Speaker 1>That's a great question. And I think here's what's going on,

0:33:55.640 --> 0:33:58.080
<v Speaker 1>which is especially in the early and mid stage. I

0:33:58.080 --> 0:34:02.200
<v Speaker 1>think two things are happening. Of first is that there's

0:34:02.200 --> 0:34:04.680
<v Speaker 1>definitely pain from the downturn, but I think it's more

0:34:04.760 --> 0:34:08.279
<v Speaker 1>specifically and more pronacade felt by companies that really have

0:34:08.960 --> 0:34:11.200
<v Speaker 1>nice to have offerings as supposed to really need to

0:34:11.200 --> 0:34:14.960
<v Speaker 1>have offerings. And the second is, I think the dynamics

0:34:14.960 --> 0:34:17.239
<v Speaker 1>and kind of late stage in public markets are very

0:34:17.280 --> 0:34:19.799
<v Speaker 1>different than what you see in the earlier kind of

0:34:19.840 --> 0:34:23.880
<v Speaker 1>mid stage ecosystem for startups. Okay, well, let's take Snap

0:34:23.920 --> 0:34:27.960
<v Speaker 1>as an example. Cuts we also reported that Metas cutting

0:34:28.000 --> 0:34:31.480
<v Speaker 1>off hundreds of contractors alphabets in the middle of a

0:34:31.560 --> 0:34:34.040
<v Speaker 1>hiring freeze Apple. I talked to Tim Cook. You know,

0:34:34.440 --> 0:34:38.720
<v Speaker 1>they're going to pull back on some hiring and spending

0:34:38.719 --> 0:34:40.759
<v Speaker 1>plans going into next year. He said, they're being very

0:34:40.760 --> 0:34:45.719
<v Speaker 1>deliberate about their spending. Wouldn't it be a more difficult

0:34:45.719 --> 0:34:49.480
<v Speaker 1>world for startups that are relying on, you know, whatever

0:34:49.520 --> 0:34:52.560
<v Speaker 1>they have in the bank to survive, and many of

0:34:52.560 --> 0:34:56.080
<v Speaker 1>which aren't profitable. Yeah, so, I mean, you definitely think so.

0:34:56.120 --> 0:34:58.160
<v Speaker 1>But I think the thing that's interesting is, let's say

0:34:58.160 --> 0:35:01.239
<v Speaker 1>you're a startup. You're targeting in a sixty billion dollar

0:35:01.320 --> 0:35:03.960
<v Speaker 1>market and because of the downturn, maybe it's now only

0:35:04.000 --> 0:35:06.880
<v Speaker 1>a forty billion dollar market. But you're concerned about getting

0:35:06.880 --> 0:35:10.920
<v Speaker 1>from point oh five percent adoption to point one percent adoption.

0:35:10.960 --> 0:35:13.560
<v Speaker 1>You're not running into the ceiling, whereas you know, these

0:35:13.560 --> 0:35:16.480
<v Speaker 1>public companies absolutely are. When there is a twenty or

0:35:16.520 --> 0:35:20.440
<v Speaker 1>thirty percent reduction, they're going to feel that in the financials.

0:35:20.480 --> 0:35:23.080
<v Speaker 1>Your business is interesting, and I wonder what sort of

0:35:23.120 --> 0:35:26.120
<v Speaker 1>trends you're seeing in your own business in the downturn.

0:35:26.440 --> 0:35:33.200
<v Speaker 1>Are more companies turning to outsourcing with services like yours

0:35:33.280 --> 0:35:36.239
<v Speaker 1>rather than having these systems internally because they're trying to

0:35:36.280 --> 0:35:38.680
<v Speaker 1>limit their own internal headcount. Absolutely. I think there are

0:35:38.719 --> 0:35:41.520
<v Speaker 1>kind of two phenomenons were observing. One is, folks that

0:35:41.600 --> 0:35:43.680
<v Speaker 1>might have built the function in house are more interested

0:35:43.719 --> 0:35:46.360
<v Speaker 1>in the flexibility of relying on an external provider. And

0:35:46.360 --> 0:35:48.279
<v Speaker 1>the second is I think the tone has changed among

0:35:48.320 --> 0:35:51.480
<v Speaker 1>startups where in one you know it's really the era

0:35:51.520 --> 0:35:53.839
<v Speaker 1>of growth at all costs. Now it's look, you need

0:35:53.920 --> 0:35:55.800
<v Speaker 1>to know your metrics, you need to know the KPIs.

0:35:55.840 --> 0:35:58.239
<v Speaker 1>You have to be really sharp on the numbers, and

0:35:58.320 --> 0:36:00.359
<v Speaker 1>lots of folks come to us to just to better

0:36:00.360 --> 0:36:03.640
<v Speaker 1>handle on those steps. How are you handling the downturn internally?

0:36:03.640 --> 0:36:06.360
<v Speaker 1>I mean, how are you making decisions? Do we maintain headcount,

0:36:06.360 --> 0:36:09.359
<v Speaker 1>do we continue to hire, do we make cuts? So

0:36:09.400 --> 0:36:11.400
<v Speaker 1>one of the things we feel really strongly about is

0:36:11.760 --> 0:36:14.840
<v Speaker 1>the amount of money you spend cannot be a function

0:36:14.920 --> 0:36:17.160
<v Speaker 1>of how much you have in your bank account. You

0:36:17.200 --> 0:36:18.880
<v Speaker 1>sort of have to earn the right to spend it.

0:36:18.920 --> 0:36:21.279
<v Speaker 1>There's this concept called the burn multiple, which is the

0:36:21.320 --> 0:36:23.880
<v Speaker 1>amount of new recurring revenue you add any given period

0:36:23.880 --> 0:36:26.200
<v Speaker 1>and its relation to your burn rate. That those need

0:36:26.280 --> 0:36:28.520
<v Speaker 1>to stay in lockstep. So for us, we think about

0:36:28.560 --> 0:36:30.640
<v Speaker 1>how those ratios look, and then we also try to

0:36:30.640 --> 0:36:33.000
<v Speaker 1>pre compute a little bit. Look, if revenue trends in

0:36:33.080 --> 0:36:35.479
<v Speaker 1>way X, this is what we'll do. If revenue trends

0:36:35.480 --> 0:36:37.200
<v Speaker 1>in way why, this is what we'll do, so that

0:36:37.280 --> 0:36:40.160
<v Speaker 1>we don't have to be surprised if as the situation changes.

0:36:40.239 --> 0:36:44.480
<v Speaker 1>Some of your investors Sequoia Bezos expeditions. What are they

0:36:44.480 --> 0:36:47.360
<v Speaker 1>telling you you got any advice from Jeff Bezos. Jeff

0:36:47.400 --> 0:36:49.560
<v Speaker 1>Bezos has not given me a call. I'm still waiting

0:36:49.560 --> 0:36:52.200
<v Speaker 1>for the call its X from Jeff. It's been It's

0:36:52.280 --> 0:36:55.160
<v Speaker 1>been interesting because I think the dynamics are highly variable

0:36:55.200 --> 0:36:57.200
<v Speaker 1>depending on what the company is up to. One of

0:36:57.200 --> 0:37:00.560
<v Speaker 1>the things that we like at Pilot is you have

0:37:00.640 --> 0:37:03.359
<v Speaker 1>to do your accounting. I mean, even in tough economic times,

0:37:03.400 --> 0:37:05.840
<v Speaker 1>you're not gonna just not do your tax return. So

0:37:05.880 --> 0:37:08.040
<v Speaker 1>we were hoping, or we feel that our business is

0:37:08.080 --> 0:37:11.560
<v Speaker 1>more recession proof or downturnmproof than the average. Does a

0:37:11.640 --> 0:37:15.719
<v Speaker 1>more hawk ish fed uh change things for you and

0:37:15.760 --> 0:37:18.759
<v Speaker 1>your own business. You know, it's interesting because I think

0:37:18.960 --> 0:37:22.120
<v Speaker 1>the public market dynamics, you know, we're many many years

0:37:22.160 --> 0:37:24.040
<v Speaker 1>away from being a public company and I think for

0:37:24.080 --> 0:37:28.360
<v Speaker 1>the companies we serve, we're really in the private markets.

0:37:28.400 --> 0:37:31.960
<v Speaker 1>There are down rounds, there are layoffs, there is belt tightening,

0:37:32.040 --> 0:37:36.200
<v Speaker 1>there are companies making hard decisions about their priorities. I

0:37:36.239 --> 0:37:38.360
<v Speaker 1>think it's absolutely true, and I think you sort of

0:37:38.400 --> 0:37:40.600
<v Speaker 1>need to kind of keep that hawkish eye on what's

0:37:40.600 --> 0:37:43.040
<v Speaker 1>happening in your bank account, your current runway now more

0:37:43.080 --> 0:37:45.520
<v Speaker 1>than ever, because, as you said, access to capital is

0:37:45.520 --> 0:37:49.880
<v Speaker 1>definitely comparatively limited. So as you look ahead over the

0:37:49.880 --> 0:37:51.520
<v Speaker 1>next year, what are some of the questions you're gonna

0:37:51.520 --> 0:37:53.359
<v Speaker 1>be asking the companies that you're working with to give

0:37:53.400 --> 0:37:56.520
<v Speaker 1>you clues about how the market is changing, Like, maybe

0:37:56.520 --> 0:37:59.080
<v Speaker 1>this is what the data says now, but maybe it's

0:37:59.120 --> 0:38:01.920
<v Speaker 1>there's a delay. Sure, Yeah, I think we look at

0:38:01.920 --> 0:38:04.359
<v Speaker 1>a couple of things. One is our CFO services team

0:38:04.400 --> 0:38:06.719
<v Speaker 1>works very closely with a bunch of our customers who

0:38:06.719 --> 0:38:10.040
<v Speaker 1>helped them build out their own financial models, their own forecasts,

0:38:10.040 --> 0:38:12.080
<v Speaker 1>they're on budget. I think we'll also see really good

0:38:12.120 --> 0:38:15.200
<v Speaker 1>data about what happens in fundraising markets. There's a lot

0:38:15.280 --> 0:38:18.200
<v Speaker 1>of kind of pent up dry powder at BC firms.

0:38:18.200 --> 0:38:20.759
<v Speaker 1>It is not currently being deployed. I think depending on

0:38:20.800 --> 0:38:22.560
<v Speaker 1>sort of when that starts to get released into the market.

0:38:22.600 --> 0:38:24.960
<v Speaker 1>I think we will see potentially very different results. Seager,

0:38:25.080 --> 0:38:27.680
<v Speaker 1>CEO and founder of Pilot. Thank you for joining us

0:38:27.680 --> 0:38:29.360
<v Speaker 1>and good to see her in person. Thank you for

0:38:29.400 --> 0:38:31.400
<v Speaker 1>having me. All Right, that does it for this edition

0:38:31.560 --> 0:38:35.880
<v Speaker 1>of Bloomberg Technology. Coming up Thursday, We've got Crowdstrikes CEO

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<v Speaker 1>George Kurtz. He'll join us to talk about the state

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<v Speaker 1>of cybersecurity, whether that is recession proof. And don't forget

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<v Speaker 1>to check out our podcast wherever you get your podcasts.

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<v Speaker 1>I'm Emily checking in San Francisco. This is Bloomberg