1 00:00:00,560 --> 00:00:12,280 Speaker 1: It's another jubile phone frame morning. So that's hello. Hi. 2 00:00:12,320 --> 00:00:14,600 Speaker 1: My name is Jericho. I'm calling from the Apple Genius 3 00:00:14,640 --> 00:00:18,079 Speaker 1: Bar and Jason, your computer has been in here for 4 00:00:18,120 --> 00:00:19,439 Speaker 1: a couple of days. I got an update for you, 5 00:00:19,440 --> 00:00:20,759 Speaker 1: and I figured it was probably a good time to 6 00:00:20,760 --> 00:00:22,320 Speaker 1: call you since you're on your lunch break. How are 7 00:00:22,320 --> 00:00:25,439 Speaker 1: you doing? Oh? Yeah, cool? Did I tell you I 8 00:00:25,480 --> 00:00:28,319 Speaker 1: was on my watch break or something. I well, you 9 00:00:28,360 --> 00:00:30,520 Speaker 1: don't know if you did earlier with anybody, but I just, 10 00:00:30,680 --> 00:00:32,240 Speaker 1: you know, figured i'd call you while you were taking 11 00:00:32,280 --> 00:00:33,640 Speaker 1: a break from work though. I could go over a 12 00:00:33,680 --> 00:00:37,599 Speaker 1: few things about your computer. Um, so the keyboard has 13 00:00:37,640 --> 00:00:42,640 Speaker 1: been giving you problems obviously, Yeah, that's space bar the sticks, 14 00:00:43,159 --> 00:00:46,040 Speaker 1: the space bar sticks, I know, and we can get 15 00:00:46,040 --> 00:00:48,360 Speaker 1: that fixed up for you right away. And I also 16 00:00:48,400 --> 00:00:50,680 Speaker 1: wanted to maybe alert you to a few other issues. 17 00:00:50,880 --> 00:00:56,080 Speaker 1: So oh okay, like what, Well, I was inspecting your 18 00:00:56,080 --> 00:00:58,920 Speaker 1: computer and I've gone through all the necessary checks and 19 00:00:59,120 --> 00:01:00,840 Speaker 1: that we have to do to make sure everything right, 20 00:01:01,000 --> 00:01:03,560 Speaker 1: and I just want to let you know that your 21 00:01:03,640 --> 00:01:07,720 Speaker 1: keyboard is an issue. And also I think that your girlfriend, 22 00:01:07,920 --> 00:01:11,800 Speaker 1: Madeline is cheating on you, so I would love to 23 00:01:11,840 --> 00:01:13,959 Speaker 1: be able to investigate that for you further, if you 24 00:01:14,000 --> 00:01:18,360 Speaker 1: would like, what is your privacy policy? Because I just 25 00:01:18,400 --> 00:01:21,080 Speaker 1: brought in the computer for a hardware issue, Yes you did, 26 00:01:21,120 --> 00:01:23,120 Speaker 1: And it sounds like you've got a hardware issue with 27 00:01:23,200 --> 00:01:27,120 Speaker 1: the keyboard and you've also got a software issue, and 28 00:01:27,280 --> 00:01:29,000 Speaker 1: the software would be with your heart. And I don't 29 00:01:29,040 --> 00:01:30,959 Speaker 1: want that to happen to you, Jason. And you seem 30 00:01:31,040 --> 00:01:32,600 Speaker 1: like a good guy, like it seemed like you have 31 00:01:32,680 --> 00:01:34,440 Speaker 1: a good family, seems like you have a lot of 32 00:01:34,440 --> 00:01:37,560 Speaker 1: fun with your friends. Pisses me off. May be looking 33 00:01:37,560 --> 00:01:40,640 Speaker 1: at people's private messages. Okay, the fixing of the computer, 34 00:01:41,000 --> 00:01:42,800 Speaker 1: your computer, it's to be fixed, no problem. But I 35 00:01:43,080 --> 00:01:46,160 Speaker 1: mean I feel like maybe the issue that might be 36 00:01:46,200 --> 00:01:47,920 Speaker 1: going on with your girlfriend's the bigger thing that we 37 00:01:47,960 --> 00:01:50,680 Speaker 1: should fix together, you and I. Jason. Look, I've got 38 00:01:50,760 --> 00:01:53,400 Speaker 1: a lot of questions about how you got this information. 39 00:01:53,640 --> 00:01:56,600 Speaker 1: You can't be just looking through people's private messages on 40 00:01:56,640 --> 00:01:59,440 Speaker 1: their laptops when they bring them in. You just get 41 00:01:59,600 --> 00:02:02,600 Speaker 1: basically so well, it's I mean, it's it's you know, 42 00:02:02,680 --> 00:02:05,440 Speaker 1: it's pretty standard. You dropped the computer off, and we 43 00:02:05,560 --> 00:02:07,360 Speaker 1: go through all the checks and I had to open 44 00:02:07,480 --> 00:02:09,560 Speaker 1: up the messages to make sure that the program was 45 00:02:09,600 --> 00:02:12,520 Speaker 1: functioning correctly, and then then I saw your conversation without 46 00:02:12,520 --> 00:02:14,760 Speaker 1: of there. I thought it was a sweet conversation between 47 00:02:14,800 --> 00:02:16,080 Speaker 1: you and your girlfriend. I like to look at those 48 00:02:16,120 --> 00:02:18,000 Speaker 1: because it makes my heart warm. And then I was 49 00:02:18,160 --> 00:02:19,840 Speaker 1: reading and I was like, wow, I really liked this 50 00:02:19,919 --> 00:02:21,920 Speaker 1: couple a lot because you guys seems super cute. So 51 00:02:21,960 --> 00:02:24,440 Speaker 1: then you're going through my messages and you're looking at 52 00:02:24,480 --> 00:02:26,440 Speaker 1: my pictures. Yes, I looked at the pictures and I 53 00:02:26,480 --> 00:02:28,200 Speaker 1: was like, wow, they're super cute. And then I was like, 54 00:02:28,240 --> 00:02:29,600 Speaker 1: I gotta find out more about her. I wonder if 55 00:02:29,600 --> 00:02:32,240 Speaker 1: she's an Apple customer, probably because Apple customers everywhere. So 56 00:02:32,400 --> 00:02:33,920 Speaker 1: I pulled up her name and then I saw her 57 00:02:33,919 --> 00:02:35,840 Speaker 1: account and so I logged it into hers and I 58 00:02:35,840 --> 00:02:37,720 Speaker 1: looked at the cloud and I found her and pictures. 59 00:02:37,800 --> 00:02:40,120 Speaker 1: I found pictures of her and another guy around the 60 00:02:40,120 --> 00:02:42,919 Speaker 1: same time that you were taking those pictures. What are 61 00:02:43,000 --> 00:02:47,800 Speaker 1: you okay? I also number I also saw messages between 62 00:02:48,120 --> 00:02:51,120 Speaker 1: her and another guy who I'm assuming it's probably him 63 00:02:51,880 --> 00:02:54,680 Speaker 1: who what's his name? Well, I don't know. I didn't 64 00:02:54,680 --> 00:02:56,400 Speaker 1: have his name because it wasn't an Apple device, it 65 00:02:56,440 --> 00:02:58,200 Speaker 1: was a Samsung device, so I couldn't get the name, 66 00:02:58,200 --> 00:03:00,240 Speaker 1: but I got the phone number and not called yet, 67 00:03:00,280 --> 00:03:02,280 Speaker 1: but I want to call it though you can. I'll 68 00:03:02,320 --> 00:03:05,919 Speaker 1: investigate that more further for you if you'd like, I 69 00:03:05,960 --> 00:03:10,000 Speaker 1: would like to speak to your manager. This is absolutely unaccepted. 70 00:03:10,040 --> 00:03:12,360 Speaker 1: I'm just saying. At the same time, I just I 71 00:03:12,400 --> 00:03:14,079 Speaker 1: put the two together, and I can tell that she's 72 00:03:14,080 --> 00:03:16,840 Speaker 1: definitely saying someone else, and they're a lot older as well, 73 00:03:17,520 --> 00:03:21,480 Speaker 1: that they're really Yes, they're older, if older gentleman. He's 74 00:03:21,639 --> 00:03:24,799 Speaker 1: pretty tall, got kind of brownish terror and he's balding 75 00:03:24,800 --> 00:03:25,959 Speaker 1: a little bit in the middle, which I thought it 76 00:03:26,000 --> 00:03:27,480 Speaker 1: was weird because you have a nice full hit of hear. 77 00:03:27,520 --> 00:03:29,639 Speaker 1: So she's definitely downgraded, if that makes me feel better. 78 00:03:29,680 --> 00:03:33,600 Speaker 1: But that's her dad. That's her dad you're describing. She 79 00:03:33,680 --> 00:03:36,840 Speaker 1: sees every week. Oh so that would also explain why 80 00:03:36,840 --> 00:03:39,760 Speaker 1: she called him. Oh she says dad, and her text 81 00:03:39,840 --> 00:03:43,120 Speaker 1: message is not daddy, though I was thinking like, hey daddy. 82 00:03:43,840 --> 00:03:50,520 Speaker 1: So I'm sorry, that's a false alarm manager manager. Now okay, 83 00:03:50,600 --> 00:03:51,960 Speaker 1: well I can't do that because this is actually a 84 00:03:52,000 --> 00:03:53,600 Speaker 1: phone prank. It's actually a prank call, so I can't 85 00:03:53,600 --> 00:03:57,000 Speaker 1: do that. Sorry, Frank call. Yes, this is actually Jewel 86 00:03:57,040 --> 00:03:59,160 Speaker 1: from The Jewel Show doing a phone prank on you, 87 00:03:59,240 --> 00:04:02,960 Speaker 1: and you're a girl from Madeleine set you up. No no, 88 00:04:04,120 --> 00:04:06,720 Speaker 1: She said that you just dropped your computer off at 89 00:04:06,720 --> 00:04:09,480 Speaker 1: the Apple Store and you're very paranoid about their privacy issues, 90 00:04:09,600 --> 00:04:14,680 Speaker 1: and she wanted me to screw with you. Oh my god, 91 00:04:15,200 --> 00:04:17,560 Speaker 1: wake up every morning with jubile phone pranks.