WEBVTT - Can Robots Fix Recycling?

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<v Speaker 1>Pushkin. Imagine you're running a factory. You've got to put

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<v Speaker 1>out a consistent, high quality product that your customers will buy,

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<v Speaker 1>but you have no control over the raw materials that

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<v Speaker 1>come into your factory every day. One day, half of

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<v Speaker 1>what comes in is literal garbage. The next mixed in

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<v Speaker 1>with your usual inputs is some random lithium ion battery.

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<v Speaker 1>It's a fire hazard and also a surfboard weird. And

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<v Speaker 1>you have to deal with all this stuff and still

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<v Speaker 1>keep getting your product out the door. This is literally

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<v Speaker 1>the way the recycling business works. Recycling plants take in

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<v Speaker 1>a largely random, occasionally hazardous stream of stuff, a stream

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<v Speaker 1>of stuff that changes in a pretty unpredictable way from

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<v Speaker 1>day to day, from hour to hour, and then recycling

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<v Speaker 1>plants have to turn that random stream of inputs into

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<v Speaker 1>aluminum and plastic and cardboard that other companies will buy

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<v Speaker 1>and use to make new stuff. This is why my

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<v Speaker 1>guest today calls recycling the most demented form of manufacturing

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<v Speaker 1>on the planet, and it's why she and her colleagues

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<v Speaker 1>are trying to use technology to bring some order to

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<v Speaker 1>the recycling chaos. I'm Jacob Goldstein, and this is what's

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<v Speaker 1>your problem the show where I talk to people who

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<v Speaker 1>are trying to make technological progress. My guest today is

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<v Speaker 1>Rebecca who Troms. She's the co founder and CEO of

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<v Speaker 1>a company called Glacier. Rebecca's problem is this, how do

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<v Speaker 1>you use AI and robotics to make recycling a somewhat

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<v Speaker 1>less demented business. If Rebecca and her colleagues are successful,

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<v Speaker 1>they'll not only help recycling plants work better, they'll help

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<v Speaker 1>companies figure out how to recycle more of this that

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<v Speaker 1>they're sending out into the world in the first place.

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<v Speaker 1>Our conversation started with Rebecca talking about the moment around

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<v Speaker 1>five years ago when she and her co founder decided

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<v Speaker 1>to start the company.

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<v Speaker 2>I was, you know, even at the time, obsessed with trash,

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<v Speaker 2>just obsessed with where does all of our stuff go?

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<v Speaker 2>And it's one of those I call it like a

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<v Speaker 2>Matrix moment or a red pill moment where once you

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<v Speaker 2>realize that you've never thought about where all of your

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<v Speaker 2>garbage goes after you put your bins on the curb,

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<v Speaker 2>you can't unsee that, right. And so this was also

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<v Speaker 2>around the time where there was a lot of change

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<v Speaker 2>happening in the recycling industry. So we're rewinding to roughly

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<v Speaker 2>twenty eighteen twenty nineteen. One cataclysmic shift for the industry

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<v Speaker 2>is that China, who had previously been the world's largest

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<v Speaker 2>buyer of recycled feedstock to make into new things. They

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<v Speaker 2>basically said very rapidly, you know what we're taking in

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<v Speaker 2>the world's recycling, but most of this is trash. People

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<v Speaker 2>are not sorting it well enough. We're getting a ton

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<v Speaker 2>of contamination, and we don't want to end up as

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<v Speaker 2>the planet's landfill or incinerator. So we're going to drastically

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<v Speaker 2>increase the bar on quality of what we're accepting. And

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<v Speaker 2>then that caused shockwaves throughout the globe and certainly for

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<v Speaker 2>the US, where suddenly recyclers for the first time in

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<v Speaker 2>a long time, were like, the game is not to

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<v Speaker 2>just crank through all this recycled material, bail it and

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<v Speaker 2>ship it overseas. We actually need to invest a lot

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<v Speaker 2>more in increasing the bar on quality and on purity rate.

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<v Speaker 2>And what's even more challenging is that a lot of

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<v Speaker 2>the backbone, historically and even to this day, is still

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<v Speaker 2>just people standing next to conveyor belts sifting through our

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<v Speaker 2>recycling in our trash and of course that's not only

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<v Speaker 2>very dangerous, it's not a very well compensated job. There's

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<v Speaker 2>a lot of hazards there. But also there's this massive

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<v Speaker 2>sort of labor shortage.

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<v Speaker 1>Yes, it seems like a robot friendly moment, a robot

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<v Speaker 1>friendly environment. So like, what's your move, what's your first move?

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<v Speaker 2>So my co founder had already at the time, he

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<v Speaker 2>wasn't my co founder, he was just a friend of

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<v Speaker 2>a friend. He was already pretty intent on this idea

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<v Speaker 2>that hey, you know, automation AI, all of these technologies

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<v Speaker 2>are so good now that for the first time, we

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<v Speaker 2>could feasibly rapidly commercialize a purpose built industrial robot, specifically

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<v Speaker 2>for recycling sortation.

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<v Speaker 1>Huh.

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<v Speaker 2>And it's not going to cost us massive amounts of capital,

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<v Speaker 2>and we can actually do it in a matter of

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<v Speaker 2>like a couple of years.

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<v Speaker 1>So this idea that oh, now is the moment? Is

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<v Speaker 1>it computer vision? Like, what is the underlying technology that

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<v Speaker 1>made five years ago or whatever? The moment when oh,

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<v Speaker 1>we can do this in a way that hasn't been

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<v Speaker 1>done before.

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<v Speaker 2>Yeah, Honestly, it's the confluence of a lot of things.

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<v Speaker 2>So I'll break it down into sort of the computer

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<v Speaker 2>vision piece and then also the hardware or the robotics piece.

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<v Speaker 2>When you think about where industrial automation has come from

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<v Speaker 2>even to this day, a lot of those technologies are

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<v Speaker 2>operating in really well defined, truly repetitive roat environments. So

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<v Speaker 2>think about a robot at a warehouse, and it's literally

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<v Speaker 2>just palatizing identical boxes over and over again. And so

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<v Speaker 2>to harken back to this idea of recycling plants as

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<v Speaker 2>being this extremely volatile manufacturing environment, even if you have

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<v Speaker 2>automation that's just sorting let's say aluminum cans, right, You're

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<v Speaker 2>talking about aluminum cans that your computer vision needs to

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<v Speaker 2>detect in infinite varieties, not just thinking about the wide

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<v Speaker 2>variety of cans that are on the market in all

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<v Speaker 2>of their colors and designs, but also the fact that

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<v Speaker 2>they show up not as pristine cans but crinkled in

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<v Speaker 2>various ways, stuffed into bags. Like, there's so much heterogeneity

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<v Speaker 2>that even just identifying that item on conveyor belt that,

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<v Speaker 2>by the way, has dozens of other types of items

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<v Speaker 2>on it is already a massive challenge that only recently

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<v Speaker 2>has been something that we can adapt to in a

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<v Speaker 2>cost effective way. And then you can layer onto that

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<v Speaker 2>the fact that now you're not only seeing those items

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<v Speaker 2>with this computer vision system, but you also need to

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<v Speaker 2>find a way to actually go and grab that material

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<v Speaker 2>and sort it into the right location. So when we

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<v Speaker 2>talk about advances in sort of off the shelf parts

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<v Speaker 2>that you used to design and make your robot, or

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<v Speaker 2>even like the gripping technology that's available, a lot of

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<v Speaker 2>that even a decade ago, would have required an immense

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<v Speaker 2>amount of r and D, with a much bigger team

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<v Speaker 2>and a much higher price tag to get to the

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<v Speaker 2>same point that we've gotten to after just a couple

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<v Speaker 2>of years.

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<v Speaker 1>Tell me about the first one you built. Tell me

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<v Speaker 1>about building a prototype and putting it in the world.

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<v Speaker 2>Man, So there are a lot of different stages to

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<v Speaker 2>our prototyping. The first prototype, if you want to go

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<v Speaker 2>way back, was when I hadn't even decided to start

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<v Speaker 2>this company with my co founder yet, but I did

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<v Speaker 2>tell him I would help him learn about the industry

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<v Speaker 2>see if there was some sort of a business to

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<v Speaker 2>be had, and we met in his kitchen in San

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<v Speaker 2>Francisco where he had a little corner set up. So

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<v Speaker 2>like very very simple. I think that it actually involved

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<v Speaker 2>a used yogurt tub as like this rotating wheel with

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<v Speaker 2>a piece of string tied around it, Like that's how

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<v Speaker 2>janky we were talking, but it worked and we were like, Okay,

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<v Speaker 2>there's something here. The first piece of equipment we actually

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<v Speaker 2>installed into a recycling facility also tells you a lot

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<v Speaker 2>about the constraints that these facilities are under. I was

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<v Speaker 2>kind of thinking we had to have this super built out, sophisticated,

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<v Speaker 2>polished thing that we've proven out to the nines in

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<v Speaker 2>the lab, and we actually called up a number of

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<v Speaker 2>recycling facility operators nearby and one of them was like,

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<v Speaker 2>you know what, when you got something, just like bring

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<v Speaker 2>it in here and try it out, because literally I

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<v Speaker 2>remember him saying, if your robot can pick one more

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<v Speaker 2>can than I would have gotten otherwise, Like it's already

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<v Speaker 2>worth it to me.

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<v Speaker 1>Just try it. Was there a rat moment, tell me more,

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<v Speaker 1>did you see a rat?

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<v Speaker 2>Literally?

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<v Speaker 1>I was like, what is that not a metaphor not

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<v Speaker 1>a metaphor a rodent?

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<v Speaker 2>I have seen many rats. Literally, Even on that first

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<v Speaker 2>install there was a moment where I was like literally

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<v Speaker 2>army crawling under a conveyor belt to fasten one of

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<v Speaker 2>the legs of the robot, and I came eye to

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<v Speaker 2>eye with a rat, who then, of course ground a

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<v Speaker 2>piece of food that was on the floor and then

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<v Speaker 2>scurried away. Right, there are many friendly critters running around

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<v Speaker 2>some of these facilities.

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<v Speaker 1>Was there any part of you that kind of loved it?

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<v Speaker 2>Oh, one hundred percent.

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<v Speaker 1>So let's talk about where you are today, both on

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<v Speaker 1>a kind of micro level, like what your robot or

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<v Speaker 1>robots look like, and then also a little more macro

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<v Speaker 1>of like the scope of the business. Do you have

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<v Speaker 1>like one basic robot what to look like or you

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<v Speaker 1>got a bunch of them?

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<v Speaker 2>Yeah, so we have one base model of robot. We

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<v Speaker 2>actually are already working with several dozen customers across the country.

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<v Speaker 2>But if you imagine any sort of conveyor belt in

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<v Speaker 2>an industrial facility, our robot think of it almost like

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<v Speaker 2>a table, right, So it's got four legs and it

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<v Speaker 2>kind of sits over that belt, and then the guts

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<v Speaker 2>of the robot or the mechanisms doing the picking are

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<v Speaker 2>kind of over the top of that conveyor system. So

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<v Speaker 2>you've got these arms that are going back and forth.

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<v Speaker 2>They can pick up something from the belt and then

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<v Speaker 2>they carry it off to one of those sides of

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<v Speaker 2>the belt. Where they actually drop it into the right location. Okay,

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<v Speaker 2>so that's the robot. And now one other thing we

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<v Speaker 2>haven't really talked about is this computer vision system.

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<v Speaker 1>So that's yeah.

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<v Speaker 2>Imagine basically like a camera with some lights to illuminate

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<v Speaker 2>the belt sitting on this little rig that's a little

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<v Speaker 2>bit upstream of the robot. So the material passes under

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<v Speaker 2>the camera, the camera has a second to process or

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<v Speaker 2>a should I say, a couple milliseconds to process what

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<v Speaker 2>it's seeing, and then not only does it tell the

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<v Speaker 2>robot you know, hey, there's a can coming in this

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<v Speaker 2>location picket and then put it into this other spot,

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<v Speaker 2>but what we're also finding is that that data as

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<v Speaker 2>a standalone is also able to massively advance these operator's

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<v Speaker 2>abilities to understand and optimize their facilities. So that's opened

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<v Speaker 2>up a whole new world of use cases.

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<v Speaker 1>Because they weren't gathering data in that kind of way before.

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<v Speaker 1>They only sort of knew what was coming through in

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<v Speaker 1>a very gross macro way.

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<v Speaker 2>Right, And this gets back to you know, recycling facility operators.

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<v Speaker 2>I have so much admiration for how they have gotten

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<v Speaker 2>really resourceful with trying to understand their operations. But you know,

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<v Speaker 2>to give you a sense of things. The state of

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<v Speaker 2>the art in the industry to this day is still

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<v Speaker 2>mostly manual audits. And when I say that, I mean

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<v Speaker 2>imagine taking a half ton of material off your line

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<v Speaker 2>and then literally having two to four people hands sort

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<v Speaker 2>and categorize and wigh each item to understand what's coming through,

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<v Speaker 2>and then assuming that that half ton is representative of

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<v Speaker 2>like the thousands of tons coming through your facility on

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<v Speaker 2>a yearly basis. I often tell the story of one

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<v Speaker 2>of our early data customers, this gentleman who runs a

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<v Speaker 2>recycling facility in California. When he met me, he was

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<v Speaker 2>telling me that he had mounted a goat pro camera

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<v Speaker 2>above his conveyor belt, the one that was basically supposed

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<v Speaker 2>to be all trash leaving the facility, but he knew

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<v Speaker 2>he was missing some good stuff, and he would spend

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<v Speaker 2>an hour a day after work going frame by frame

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<v Speaker 2>through some random snippet and manually tallying how many cans

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<v Speaker 2>and bottles were on that line, and then using that

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<v Speaker 2>to back into what he would try and change in

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<v Speaker 2>his operation the next day, and then he would check

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<v Speaker 2>that day to see if it changed anything. And so

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<v Speaker 2>imagine his delight when I told him, hey, actually we

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<v Speaker 2>can mount our own camera on there, and suddenly we'll

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<v Speaker 2>just give you access to a dashboard.

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<v Speaker 1>A machine will literally count everything that goes.

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<v Speaker 2>Literally in real time. So we're seeing that, you know,

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<v Speaker 2>the robot is this incredible foot in the door with

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<v Speaker 2>a lot of our facility partners, but that everyone's starting

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<v Speaker 2>to realize that, hey, actually this data can also help

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<v Speaker 2>us understand the entire world, not just the location where

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<v Speaker 2>the robot is sitting either.

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<v Speaker 1>So at this point is it kind of a robot

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<v Speaker 1>business on the front, but really you're like a computer

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<v Speaker 1>vision data AI business.

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<v Speaker 2>So a lot of customers come to us saying, you know,

0:11:54.956 --> 0:11:57.396
<v Speaker 2>I literally had a gentleman tell me a couple months

0:11:57.436 --> 0:11:59.236
<v Speaker 2>ago like I would never pay you to tell me

0:11:59.276 --> 0:12:01.436
<v Speaker 2>what I already know about my trash. And I'm like,

0:12:01.516 --> 0:12:03.596
<v Speaker 2>I'm not going to convince you that you don't already

0:12:03.636 --> 0:12:06.076
<v Speaker 2>know everything about your trash. But you know you want

0:12:06.076 --> 0:12:08.516
<v Speaker 2>a robot, Let's get you a robot. And that has

0:12:08.556 --> 0:12:10.516
<v Speaker 2>sense of all the conversation where we're just sort of

0:12:10.596 --> 0:12:12.236
<v Speaker 2>starting to show him this data and he's like, oh,

0:12:12.276 --> 0:12:14.516
<v Speaker 2>actually I didn't realize that this was the case. The

0:12:14.556 --> 0:12:16.636
<v Speaker 2>flip side is also true where someone's like, I don't

0:12:16.636 --> 0:12:18.956
<v Speaker 2>know if I need a robot yet, but I'm really interested

0:12:18.956 --> 0:12:20.956
<v Speaker 2>to see what I'm losing on the back end. We

0:12:21.036 --> 0:12:23.636
<v Speaker 2>install that camera and then suddenly, lo and behold that

0:12:23.716 --> 0:12:25.876
<v Speaker 2>data makes the case that, holy cow, I'm losing so

0:12:25.956 --> 0:12:27.716
<v Speaker 2>much stuff. I don't just need one robot. I maybe

0:12:27.796 --> 0:12:30.396
<v Speaker 2>need two or even three robots. Right, So it's kind

0:12:30.396 --> 0:12:33.836
<v Speaker 2>of this mutually reinforcing flywheel that's been really integral to

0:12:33.876 --> 0:12:35.276
<v Speaker 2>the success of our business so far.

0:12:36.076 --> 0:12:39.476
<v Speaker 1>Tell me about your work with Amazon and with Colgate Palmolith.

0:12:39.676 --> 0:12:41.476
<v Speaker 1>What are you doing for them with them?

0:12:41.996 --> 0:12:45.756
<v Speaker 2>Yeah, So to start, maybe just I'd love to explore

0:12:45.756 --> 0:12:48.036
<v Speaker 2>this idea of what is a circular economy because it's

0:12:48.036 --> 0:12:50.996
<v Speaker 2>a buzzword that gets thrown out a lot, but it's

0:12:51.036 --> 0:12:54.156
<v Speaker 2>really important to understand why Amazon and Coliate and their

0:12:54.196 --> 0:12:57.716
<v Speaker 2>peers matter here. Right now, we are living in mostly

0:12:57.756 --> 0:13:00.076
<v Speaker 2>a linear economy. In other words, someone makes a thing,

0:13:00.156 --> 0:13:02.396
<v Speaker 2>we consume a thing, and then we dispose of it. Right.

0:13:02.476 --> 0:13:05.356
<v Speaker 2>A circular economy tries to turn that process into a circle.

0:13:05.436 --> 0:13:07.636
<v Speaker 2>So instead of throwing it out in a landfill forever

0:13:08.036 --> 0:13:10.996
<v Speaker 2>or incinerating it, that material gets brought back to the

0:13:10.996 --> 0:13:13.956
<v Speaker 2>front end and reused somehow to make new stuff that

0:13:13.996 --> 0:13:15.916
<v Speaker 2>we can then consume. And the ideal is to make

0:13:15.956 --> 0:13:18.996
<v Speaker 2>this go on forever so that we limit our resource consumption.

0:13:19.556 --> 0:13:22.316
<v Speaker 2>So now that we have this growing base of recycling

0:13:22.316 --> 0:13:25.716
<v Speaker 2>facilities that are you know, gathering data, that are getting

0:13:25.716 --> 0:13:28.796
<v Speaker 2>a better understanding of what's coming into their facilities, what's

0:13:28.836 --> 0:13:31.556
<v Speaker 2>actually being bailed and sent out to the end markets,

0:13:32.076 --> 0:13:35.756
<v Speaker 2>We're working with companies like Amazon and Colgate on a

0:13:35.836 --> 0:13:37.836
<v Speaker 2>number of fronts. You know, the first is even just

0:13:37.876 --> 0:13:41.556
<v Speaker 2>to understand where is all of that packaging going to

0:13:41.596 --> 0:13:45.836
<v Speaker 2>their credit They and several of their peers have realized

0:13:45.876 --> 0:13:49.356
<v Speaker 2>that there's a paradigm shift possible now from we have

0:13:49.476 --> 0:13:52.796
<v Speaker 2>designed a thing that's technically recyclable, you know, our packaging

0:13:52.916 --> 0:13:56.516
<v Speaker 2>R and D engineers have made this awesome mono material

0:13:56.676 --> 0:14:02.396
<v Speaker 2>HDPE toothpaste tube in Colgate's example, to now trying to understand, okay,

0:14:02.436 --> 0:14:04.596
<v Speaker 2>well we made this thing that is recyclable, is it

0:14:04.676 --> 0:14:08.116
<v Speaker 2>actually getting recycled? And that was a lens that we

0:14:08.196 --> 0:14:12.116
<v Speaker 2>couldn't really get at scale before and so now with

0:14:12.156 --> 0:14:15.516
<v Speaker 2>Glacier's technology, we're able to monitor in real time, you know,

0:14:15.716 --> 0:14:18.956
<v Speaker 2>how much of these tubes are actually ending up at

0:14:18.996 --> 0:14:21.796
<v Speaker 2>the recycling facility, and once they're in the facility, are

0:14:21.876 --> 0:14:23.956
<v Speaker 2>they ending up in the right place, are they being

0:14:23.996 --> 0:14:26.836
<v Speaker 2>sorted correctly such that they can actually be turned into

0:14:26.876 --> 0:14:29.516
<v Speaker 2>new stuff, or are they ending up in the landfill,

0:14:29.556 --> 0:14:32.636
<v Speaker 2>in which case you know, suddenly this recyclable tube isn't

0:14:32.716 --> 0:14:34.956
<v Speaker 2>very recyclable at all. So we're starting to answer these

0:14:34.996 --> 0:14:36.516
<v Speaker 2>really really critical questions.

0:14:37.276 --> 0:14:40.876
<v Speaker 1>So Colgate knows whatever how many tubes of toothpaste they

0:14:40.916 --> 0:14:43.276
<v Speaker 1>sold in a city, and if you are working in

0:14:43.276 --> 0:14:46.796
<v Speaker 1>the recycling facility for that city, you can actually count

0:14:46.836 --> 0:14:49.716
<v Speaker 1>how many tubes of that toothpaste came down the recycling

0:14:49.716 --> 0:14:51.676
<v Speaker 1>line and how many tubes of that toothpaste wound up

0:14:51.676 --> 0:14:54.236
<v Speaker 1>in the bin. I mean, is that the reductive version

0:14:54.276 --> 0:14:54.836
<v Speaker 1>of what you're.

0:14:54.716 --> 0:14:58.236
<v Speaker 2>Saying, essentially? Yeah, And where we're even seeing now, like

0:14:58.316 --> 0:15:01.836
<v Speaker 2>with these rapid advances in AI and in detection, that

0:15:02.436 --> 0:15:04.676
<v Speaker 2>first of all, it's no small feet to even define

0:15:04.716 --> 0:15:06.436
<v Speaker 2>what is a tube and how do you tell the

0:15:06.436 --> 0:15:09.836
<v Speaker 2>difference between a toothpaste tube versus a sunscreen versus a

0:15:09.876 --> 0:15:12.836
<v Speaker 2>lotion tube. But now we're getting to the point where

0:15:12.836 --> 0:15:15.876
<v Speaker 2>we can actually say the brand of toothpaste, it is

0:15:16.076 --> 0:15:19.196
<v Speaker 2>like from all of those visual markings, and so we're

0:15:19.236 --> 0:15:21.916
<v Speaker 2>just seeing this sort of Cambrian explosion of interest from

0:15:22.116 --> 0:15:24.956
<v Speaker 2>a wide variety of different you know, packaging producers and

0:15:25.076 --> 0:15:29.396
<v Speaker 2>brands to really start understanding this previous black box on

0:15:29.516 --> 0:15:32.556
<v Speaker 2>what happens once they release this packaging into the wild

0:15:32.796 --> 0:15:33.836
<v Speaker 2>for consumers to buy.

0:15:34.236 --> 0:15:38.476
<v Speaker 1>So, I understand that California has a law that is

0:15:38.796 --> 0:15:41.676
<v Speaker 1>in some fashion supposed to put companies like on the

0:15:41.716 --> 0:15:44.436
<v Speaker 1>hook for their for their products right after they're used,

0:15:44.436 --> 0:15:49.036
<v Speaker 1>to incentivize companies to have their products be recycled. Right.

0:15:49.116 --> 0:15:52.116
<v Speaker 1>Is that am I characterizing that law right? And is

0:15:52.116 --> 0:15:53.276
<v Speaker 1>it relevant to your business?

0:15:53.516 --> 0:15:56.436
<v Speaker 2>Yes? So I believe you're referring to EPR or extended

0:15:56.476 --> 0:16:00.316
<v Speaker 2>producer Responsibility laws. For those who may not have heard

0:16:00.316 --> 0:16:04.476
<v Speaker 2>of EPR, it's essentially this premise that, you know, if

0:16:04.556 --> 0:16:07.356
<v Speaker 2>our recycling and waste system is supposed to find a

0:16:07.356 --> 0:16:09.756
<v Speaker 2>way to do something good with all the stuff throwing out,

0:16:09.796 --> 0:16:12.076
<v Speaker 2>the people making all the stuff that we're throwing out

0:16:12.076 --> 0:16:14.356
<v Speaker 2>should probably have some skin in the game to make

0:16:14.396 --> 0:16:18.236
<v Speaker 2>sure that that stuff gets either disposed of or reused properly. Right,

0:16:18.316 --> 0:16:23.196
<v Speaker 2>And so EPR laws are already in effect throughout Europe,

0:16:23.556 --> 0:16:26.476
<v Speaker 2>throughout Canada, some other regions, and then they've been passed

0:16:27.116 --> 0:16:29.476
<v Speaker 2>in a number of states in the US, including California.

0:16:30.036 --> 0:16:34.036
<v Speaker 2>Now while EPR in the US is still in its infancy.

0:16:34.116 --> 0:16:36.316
<v Speaker 2>In other words, it's been passed in a number of states,

0:16:36.316 --> 0:16:38.636
<v Speaker 2>but there's a lot of hairiness to figuring out how

0:16:38.676 --> 0:16:42.636
<v Speaker 2>to actually implement the system across all the producers selling

0:16:42.716 --> 0:16:46.076
<v Speaker 2>into a state and all of the recyclers operating in

0:16:46.116 --> 0:16:48.036
<v Speaker 2>that state. It is, I think a step in the

0:16:48.076 --> 0:16:51.476
<v Speaker 2>right direction because in a lot of ways it helps

0:16:51.516 --> 0:16:54.916
<v Speaker 2>to create that circle we were talking about earlier. You know,

0:16:55.036 --> 0:16:58.476
<v Speaker 2>you're seeing that a lot of brands and producers are

0:16:58.556 --> 0:17:01.036
<v Speaker 2>starting to take even more of a vested interest in

0:17:01.196 --> 0:17:04.156
<v Speaker 2>understanding what is happening to all of their packaging, because

0:17:04.196 --> 0:17:06.676
<v Speaker 2>they know that imminently they're going to need to start

0:17:06.676 --> 0:17:09.156
<v Speaker 2>proving the sort of end of life outcomes for that

0:17:09.196 --> 0:17:12.356
<v Speaker 2>packaging in order to you know, one, not be heavily

0:17:12.396 --> 0:17:15.316
<v Speaker 2>fined and then two maybe even have a right to

0:17:15.316 --> 0:17:16.796
<v Speaker 2>continue selling into that state.

0:17:17.916 --> 0:17:21.196
<v Speaker 1>It seems good that Amazon and Kolgay Palmolive are trying

0:17:21.236 --> 0:17:23.356
<v Speaker 1>to figure out if the things they make that are

0:17:23.356 --> 0:17:26.916
<v Speaker 1>recyclable are actually being recycled, but it seems like for

0:17:26.996 --> 0:17:29.156
<v Speaker 1>that sort of thing to happen at a meaningful scale,

0:17:29.236 --> 0:17:31.676
<v Speaker 1>you would need laws basically, right. I mean, if the

0:17:31.676 --> 0:17:34.676
<v Speaker 1>companies are just incurring the cost either out of the

0:17:34.676 --> 0:17:36.876
<v Speaker 1>goodness of their heart or in the hopes of you know,

0:17:37.076 --> 0:17:41.356
<v Speaker 1>generating goodwill that will lead to higher revenues, those seem

0:17:41.436 --> 0:17:45.276
<v Speaker 1>like marginal cases. Are the EPR laws such that you

0:17:45.316 --> 0:17:48.436
<v Speaker 1>think it will become a meaningful part of your business,

0:17:48.436 --> 0:17:50.556
<v Speaker 1>a meaningful part of the world, that companies will in

0:17:50.596 --> 0:17:52.596
<v Speaker 1>fact be on the hook to figure it out, or like,

0:17:52.676 --> 0:17:53.756
<v Speaker 1>what do you think is going to happen?

0:17:53.796 --> 0:17:56.116
<v Speaker 2>You know, I will say that early indicators are that

0:17:56.396 --> 0:17:58.756
<v Speaker 2>all of these states are taking it quite seriously. So

0:17:59.036 --> 0:18:02.396
<v Speaker 2>in addition to requiring a lot of these brands and

0:18:02.436 --> 0:18:06.316
<v Speaker 2>producers to pay into a massive fund upfront to even

0:18:06.396 --> 0:18:09.556
<v Speaker 2>just start implementing some of this movement, a lot of

0:18:09.596 --> 0:18:12.676
<v Speaker 2>these states are also you know, we're seeing that some

0:18:12.716 --> 0:18:15.196
<v Speaker 2>of the kind of like early deadlines and fines for

0:18:15.316 --> 0:18:18.556
<v Speaker 2>non compliance are actually being upheld, which I think is

0:18:18.916 --> 0:18:21.316
<v Speaker 2>a really strong signal to the market. Hey, this is

0:18:21.316 --> 0:18:24.876
<v Speaker 2>something that needs to get taken seriously. Now to your point,

0:18:24.916 --> 0:18:27.036
<v Speaker 2>I do think that at the end of the day,

0:18:27.076 --> 0:18:31.996
<v Speaker 2>whatever flavor this legislation takes. The key to make sure

0:18:31.996 --> 0:18:36.396
<v Speaker 2>that recycling is still a viable and sustainable value proposition

0:18:37.196 --> 0:18:39.836
<v Speaker 2>is that there needs to be some sort of an

0:18:39.916 --> 0:18:43.796
<v Speaker 2>end market for that material, right because let's say these brands,

0:18:44.076 --> 0:18:46.516
<v Speaker 2>even if they're required to pay billions of dollars into

0:18:46.556 --> 0:18:51.196
<v Speaker 2>this EPR system, if there's no one on the back

0:18:51.316 --> 0:18:54.836
<v Speaker 2>end to receive that material that these recycling facilities are sorting,

0:18:54.916 --> 0:18:57.476
<v Speaker 2>then recycling can't really happen. At the end of the day.

0:18:57.676 --> 0:19:00.556
<v Speaker 1>Someone needs to buy the bail of.

0:19:00.556 --> 0:19:05.596
<v Speaker 2>Plastic exactly exactly. But if they can have guarantee that

0:19:05.676 --> 0:19:09.316
<v Speaker 2>there is a buyer on the other side, right that

0:19:09.316 --> 0:19:12.116
<v Speaker 2>that person or that company will buy at a certain price,

0:19:12.196 --> 0:19:15.516
<v Speaker 2>then suddenly they can sustain that business quite well for

0:19:15.596 --> 0:19:18.116
<v Speaker 2>the long run. And so to that point, you know,

0:19:18.156 --> 0:19:20.956
<v Speaker 2>one other model that's often brought up in the realm

0:19:20.956 --> 0:19:25.556
<v Speaker 2>of legislation is actually minimum recycled content laws, because it

0:19:25.636 --> 0:19:28.116
<v Speaker 2>kind of gets at the same issue from the other side,

0:19:28.156 --> 0:19:29.036
<v Speaker 2>where you say.

0:19:28.916 --> 0:19:32.956
<v Speaker 1>Basically creating demand, creating demand for a bale of recycled

0:19:32.956 --> 0:19:35.356
<v Speaker 1>plastic coming out of the recycling facility.

0:19:35.036 --> 0:19:39.716
<v Speaker 2>Exactly, and it kind of disentangles the market for recycled

0:19:39.716 --> 0:19:43.276
<v Speaker 2>feedstock from the market for virgin feedstock, which is another

0:19:43.356 --> 0:19:45.916
<v Speaker 2>great way to kind of catalyze the movement of that

0:19:46.036 --> 0:19:52.556
<v Speaker 2>material throughout that recycling ecosystem.

0:19:52.676 --> 0:20:03.916
<v Speaker 1>We'll be back in just a minute. What are you

0:20:03.916 --> 0:20:05.996
<v Speaker 1>trying to figure out right now? What's a big thing

0:20:05.996 --> 0:20:06.876
<v Speaker 1>you're trying to figure out?

0:20:07.116 --> 0:20:09.716
<v Speaker 2>We are at a really exciting inflection point, a glacier

0:20:09.836 --> 0:20:14.236
<v Speaker 2>because of I think two big things here. The first

0:20:14.436 --> 0:20:19.516
<v Speaker 2>is just how do we scale smoothly and rapidly. You know,

0:20:19.556 --> 0:20:22.356
<v Speaker 2>we've gone from a year ago we were making maybe

0:20:22.476 --> 0:20:25.276
<v Speaker 2>one robot every three months, and now we have the

0:20:25.316 --> 0:20:28.116
<v Speaker 2>capacity to make three to four robots per month, and

0:20:28.156 --> 0:20:30.316
<v Speaker 2>we're expecting to go even faster by the end of

0:20:30.356 --> 0:20:32.796
<v Speaker 2>this year in the next six months. And then the

0:20:32.836 --> 0:20:35.436
<v Speaker 2>other big frontier for us, in addition to just you know,

0:20:35.476 --> 0:20:37.316
<v Speaker 2>how do we scale and get more of our stuff

0:20:37.356 --> 0:20:39.676
<v Speaker 2>out there, is what the heck do we do with

0:20:39.716 --> 0:20:42.796
<v Speaker 2>all of this data? Right? We've already seen that the

0:20:42.876 --> 0:20:46.236
<v Speaker 2>early use cases for this information people are taking to

0:20:47.236 --> 0:20:50.996
<v Speaker 2>really in droves. But there's a much more built out

0:20:51.076 --> 0:20:53.156
<v Speaker 2>version of the data platform where we say, you know,

0:20:53.196 --> 0:20:54.996
<v Speaker 2>we don't just have a camera in one or two

0:20:55.036 --> 0:20:57.956
<v Speaker 2>points throughout your facility. We can actually get sensors to

0:20:58.196 --> 0:21:01.476
<v Speaker 2>sort of blanket the facility, and in that regard, we

0:21:01.476 --> 0:21:03.956
<v Speaker 2>can take a huge step towards becoming more like that

0:21:04.276 --> 0:21:08.436
<v Speaker 2>manufacturer who has information on every single step of their

0:21:08.436 --> 0:21:11.756
<v Speaker 2>process and respond in real time and know exactly what's

0:21:11.796 --> 0:21:12.996
<v Speaker 2>going on at each stage.

0:21:13.076 --> 0:21:15.236
<v Speaker 1>So, I mean, let's just talk about the recycling business

0:21:15.276 --> 0:21:17.796
<v Speaker 1>for a minute. The facilities you're talking about, they're just

0:21:17.836 --> 0:21:18.716
<v Speaker 1>private companies.

0:21:18.876 --> 0:21:21.596
<v Speaker 2>The vast majority of them are. So this is a

0:21:21.636 --> 0:21:24.396
<v Speaker 2>common misconception about recycling, is that you know, these are

0:21:24.476 --> 0:21:27.956
<v Speaker 2>all you know somehow like public entities buy our estimation

0:21:27.996 --> 0:21:30.996
<v Speaker 2>about eighty or eighty five percent of these recycling facilities

0:21:31.196 --> 0:21:34.596
<v Speaker 2>are privately owned, and they can be anything from a

0:21:34.636 --> 0:21:38.156
<v Speaker 2>family owned business all the way up to the massive

0:21:38.196 --> 0:21:41.716
<v Speaker 2>waste companies like Waste Management, Republic Services, Waste Connections. These

0:21:41.716 --> 0:21:44.956
<v Speaker 2>are publicly traded companies that also own many of these

0:21:44.956 --> 0:21:46.156
<v Speaker 2>recycling plants as well.

0:21:46.676 --> 0:21:51.956
<v Speaker 1>And the recycling plants are buying recycling from municipalities like

0:21:52.116 --> 0:21:56.956
<v Speaker 1>they do they pay for whatever tans and plastic jugs.

0:21:57.156 --> 0:22:00.956
<v Speaker 2>It's actually a very interesting question. It depends a lot

0:22:01.036 --> 0:22:03.716
<v Speaker 2>on the condition of those end markets. We talked about

0:22:03.796 --> 0:22:07.196
<v Speaker 2>so in today's climate where those markets are really volatile

0:22:07.356 --> 0:22:11.196
<v Speaker 2>and a little bit uncertain, oftentimes, you know, these recycling

0:22:11.196 --> 0:22:14.636
<v Speaker 2>facilities will get paid by municipalities in order to take

0:22:14.676 --> 0:22:17.876
<v Speaker 2>any process that material. But what's interesting is, you know,

0:22:17.916 --> 0:22:20.996
<v Speaker 2>back during the heyday of recycling, when you know, China

0:22:21.076 --> 0:22:23.956
<v Speaker 2>was buying everything, there was no shortage of you know,

0:22:24.036 --> 0:22:27.116
<v Speaker 2>appetite for that material. The equation flipped.

0:22:27.236 --> 0:22:30.436
<v Speaker 1>My sense is some recycling is quite efficient and a

0:22:30.476 --> 0:22:33.276
<v Speaker 1>good business, and some is not very efficient in a

0:22:33.276 --> 0:22:35.756
<v Speaker 1>bad business. Right, give me the like stack ranking for

0:22:35.836 --> 0:22:38.396
<v Speaker 1>recycling best thing to recycle to worst.

0:22:38.596 --> 0:22:40.116
<v Speaker 2>Yeah, the I mean, at the end of the day,

0:22:40.156 --> 0:22:43.996
<v Speaker 2>the best things to recycle, according to a recycling facility operator,

0:22:44.036 --> 0:22:45.996
<v Speaker 2>would be the things that most reliably will make you

0:22:46.036 --> 0:22:49.356
<v Speaker 2>the most money. So top of the stack would be

0:22:49.636 --> 0:22:52.716
<v Speaker 2>aluminum cans, because there's always a market for those. They're

0:22:52.756 --> 0:22:56.476
<v Speaker 2>super easily recyclable, and to recycle an aluminum can actually

0:22:56.636 --> 0:22:59.636
<v Speaker 2>uses about ninety five percent less energy than to make

0:22:59.676 --> 0:23:03.436
<v Speaker 2>that aluminum can from that virgin or And this gets

0:23:03.476 --> 0:23:06.236
<v Speaker 2>back to the point about the sort of cost spread

0:23:06.316 --> 0:23:10.596
<v Speaker 2>between recycled versus virgin feed stuff. Right, the harder and

0:23:10.636 --> 0:23:13.156
<v Speaker 2>more costly it is to make it virgin, the more

0:23:13.316 --> 0:23:15.636
<v Speaker 2>of a willing market there is for that recycled material.

0:23:16.076 --> 0:23:18.836
<v Speaker 1>So cans are great, they always work as a business.

0:23:18.956 --> 0:23:20.556
<v Speaker 1>Aluminum cans are good. Okay, what's next.

0:23:20.636 --> 0:23:23.316
<v Speaker 2>Aluminum cans are great. Next is we're going to get

0:23:23.316 --> 0:23:27.396
<v Speaker 2>a little technical here. HDPE natural. So this is HDPE

0:23:27.476 --> 0:23:29.676
<v Speaker 2>is a type of plastic resin. If you look at

0:23:29.676 --> 0:23:33.076
<v Speaker 2>the little Chasing Arrows recycling logo, it's resin number two

0:23:33.676 --> 0:23:36.596
<v Speaker 2>and most commonly takes the form of milk jugs. Right,

0:23:36.836 --> 0:23:38.916
<v Speaker 2>that's sort of translucent white.

0:23:38.836 --> 0:23:41.036
<v Speaker 1>The gallon milk jug exactly exactly.

0:23:41.116 --> 0:23:43.716
<v Speaker 2>Yeah, and then from there, you know, I'd say it's

0:23:43.756 --> 0:23:48.556
<v Speaker 2>probably pet bottles. So that's triangle number one. That's like

0:23:48.596 --> 0:23:51.756
<v Speaker 2>your water bottles, your soda bottles. This is actually a

0:23:51.796 --> 0:23:55.516
<v Speaker 2>type of resin where we forecast a huge gap in

0:23:55.556 --> 0:23:58.156
<v Speaker 2>the supply versus what's going to be demanded about five

0:23:58.196 --> 0:24:00.756
<v Speaker 2>years from now. So that's a really interesting interesting one

0:24:00.796 --> 0:24:01.236
<v Speaker 2>to watch.

0:24:01.916 --> 0:24:04.756
<v Speaker 1>And then why I can imagine demand going up, But

0:24:04.756 --> 0:24:08.836
<v Speaker 1>why can't they just make more of them from virgin petroleum.

0:24:09.516 --> 0:24:13.356
<v Speaker 2>Yeah. It's a combination of legislative requirements around minimums recycled

0:24:13.356 --> 0:24:17.876
<v Speaker 2>content combined with sort of like the nature of the

0:24:17.956 --> 0:24:21.956
<v Speaker 2>end markets that are demanding pet. So you know, pet

0:24:22.156 --> 0:24:26.636
<v Speaker 2>could be used by the you know, water beverage bottle manufacturers,

0:24:26.756 --> 0:24:29.516
<v Speaker 2>but a lot of that pet also gets absorbed into

0:24:29.556 --> 0:24:34.716
<v Speaker 2>markets you wouldn't imagine, like carpet or mattresses or other textiles.

0:24:34.836 --> 0:24:37.756
<v Speaker 1>So the bad news is that there's plastic everywhere. But

0:24:37.796 --> 0:24:39.436
<v Speaker 1>the good news is at least they can use their

0:24:39.436 --> 0:24:40.676
<v Speaker 1>recycled bottles.

0:24:40.676 --> 0:24:44.676
<v Speaker 2>Exactly exactly, so that that's one turf that's getting pretty heated.

0:24:45.516 --> 0:24:47.316
<v Speaker 2>And then to at least a round out the sort

0:24:47.356 --> 0:24:49.996
<v Speaker 2>of container side of things. The other very common thing

0:24:50.036 --> 0:24:53.436
<v Speaker 2>that gets sorted is HGPE color. So h again it's

0:24:53.476 --> 0:24:56.836
<v Speaker 2>triangle number two, but it's it's been dyed, right. So

0:24:56.876 --> 0:24:59.236
<v Speaker 2>this is typically things like your shampoo bottles or your

0:24:59.316 --> 0:25:00.596
<v Speaker 2>laundry detergent.

0:25:00.276 --> 0:25:02.636
<v Speaker 1>Jumps, and so is that also like pretty good? Are

0:25:02.676 --> 0:25:04.996
<v Speaker 1>we still at pretty good on the stack? That's all.

0:25:05.076 --> 0:25:08.076
<v Speaker 2>That's all pretty good. I'd say those every single recycling

0:25:08.076 --> 0:25:10.956
<v Speaker 2>facility you go to will sort out those commodities. Okay,

0:25:11.276 --> 0:25:14.516
<v Speaker 2>And I'll mention here that there's a big time honorable

0:25:14.596 --> 0:25:18.476
<v Speaker 2>mention for cardboard and for paper. I was focusing on containers,

0:25:18.556 --> 0:25:21.196
<v Speaker 2>but a lot of people talk about plastics a ton.

0:25:21.596 --> 0:25:24.996
<v Speaker 2>The majority of the recycling stream is still paper and cardboard, right,

0:25:25.076 --> 0:25:27.676
<v Speaker 2>so that stuff like that's almost table stakes for a

0:25:27.716 --> 0:25:29.956
<v Speaker 2>recycling facility. Just you have to get that right if

0:25:29.956 --> 0:25:31.036
<v Speaker 2>you want to stay profitable.

0:25:31.316 --> 0:25:33.436
<v Speaker 1>And that's a reasonable business as well.

0:25:33.916 --> 0:25:36.116
<v Speaker 2>Yes, that's a very reasonable business. A lot of these

0:25:36.156 --> 0:25:39.396
<v Speaker 2>recycling facilities actually talk about something called the Amazon effect.

0:25:39.476 --> 0:25:42.836
<v Speaker 2>In other words, as you know, e commerce and shipping

0:25:42.996 --> 0:25:46.316
<v Speaker 2>has become the way we buy things. Cardboard has just

0:25:46.396 --> 0:25:49.756
<v Speaker 2>inundated the recycling stream, which is great because you can

0:25:49.756 --> 0:25:52.596
<v Speaker 2>always sell cardboard now there's a really hot market, but

0:25:52.676 --> 0:25:55.516
<v Speaker 2>also not so great because maybe your facility was built

0:25:55.556 --> 0:25:57.636
<v Speaker 2>ten to twenty years ago before this became a thing,

0:25:57.716 --> 0:25:59.276
<v Speaker 2>and now you have to find a way to sort

0:25:59.276 --> 0:26:01.236
<v Speaker 2>of jerry rig it to handle all of these massive,

0:26:01.236 --> 0:26:03.276
<v Speaker 2>oversized boxes that are coming through your stream.

0:26:03.436 --> 0:26:07.316
<v Speaker 1>So what that we recycle is dumb, isn't really getting recycled,

0:26:07.516 --> 0:26:08.756
<v Speaker 1>doesn't make sense whatever.

0:26:09.236 --> 0:26:11.636
<v Speaker 2>Yeah, this is a very long tail of things.

0:26:11.756 --> 0:26:14.716
<v Speaker 1>You know I mentioned for everything else. Yeah, it is.

0:26:14.676 --> 0:26:17.876
<v Speaker 2>The everything else. And this points me to what I

0:26:17.916 --> 0:26:20.756
<v Speaker 2>often tell people is a misconception. But recycling is the

0:26:20.756 --> 0:26:23.276
<v Speaker 2>phenomenon of wish cycling and I was guilty of this

0:26:23.316 --> 0:26:25.276
<v Speaker 2>too until I started Glacier and learn a bit more,

0:26:25.356 --> 0:26:27.116
<v Speaker 2>which is this idea that if you're not sure if

0:26:27.156 --> 0:26:28.996
<v Speaker 2>something is recyclable, a lot of people who want to

0:26:29.036 --> 0:26:30.836
<v Speaker 2>do good for the planet are like, I'll toss it

0:26:30.836 --> 0:26:33.756
<v Speaker 2>into the recycling bin in case they can do something

0:26:33.796 --> 0:26:35.556
<v Speaker 2>with it. And in fact, this ends up being a

0:26:35.636 --> 0:26:37.996
<v Speaker 2>huge problem for these facilities because most of the time

0:26:38.036 --> 0:26:40.036
<v Speaker 2>they can't do something with it, much as we wish

0:26:40.116 --> 0:26:42.916
<v Speaker 2>they could. So a lot of these contaminants that people

0:26:42.916 --> 0:26:47.156
<v Speaker 2>throw in there are things like those plastic bags or

0:26:47.316 --> 0:26:50.836
<v Speaker 2>you know, those films and flexibles, which some facilities can recycle,

0:26:50.876 --> 0:26:54.796
<v Speaker 2>but most can't. It's things that have plastic in them,

0:26:55.156 --> 0:26:58.196
<v Speaker 2>but it's not kind of standard plastic. So for example,

0:26:59.236 --> 0:27:03.156
<v Speaker 2>one very confusing and insidious example that gets brought up

0:27:03.236 --> 0:27:06.236
<v Speaker 2>often is children's toys. Right, maybe they're made out of

0:27:06.276 --> 0:27:09.036
<v Speaker 2>some bulky plastic. You're like, hopefully this can be recycled,

0:27:09.036 --> 0:27:11.836
<v Speaker 2>but chances are that toy has various different grades of

0:27:11.836 --> 0:27:14.236
<v Speaker 2>plastic on it that aren't easy to pull apart. And

0:27:14.316 --> 0:27:17.676
<v Speaker 2>heaven forbid it's an electronic toy with the batteries still

0:27:17.676 --> 0:27:20.156
<v Speaker 2>in it, because that can literally cause an explosion or

0:27:20.156 --> 0:27:24.156
<v Speaker 2>a fire and blow up the facility.

0:27:26.036 --> 0:27:28.036
<v Speaker 1>We'll be back in a minute with the lightning round.

0:27:37.636 --> 0:27:39.636
<v Speaker 1>Let's do a lightning round. It's going to be a

0:27:39.636 --> 0:27:43.356
<v Speaker 1>little more random. So I know you were a consultant.

0:27:43.396 --> 0:27:45.276
<v Speaker 1>Is it right that you were a management consultant?

0:27:45.516 --> 0:27:47.236
<v Speaker 2>I was a management consultant.

0:27:47.276 --> 0:27:50.916
<v Speaker 1>I'm curious you know now you run a company, right,

0:27:51.036 --> 0:27:54.076
<v Speaker 1>I'm curious what do you know now from running a

0:27:54.116 --> 0:27:57.156
<v Speaker 1>company that you wish you knew when you were you know,

0:27:57.356 --> 0:27:58.876
<v Speaker 1>telling people how to run their company.

0:28:00.436 --> 0:28:04.156
<v Speaker 2>Yeah. I think a lot of what I've learned running

0:28:04.196 --> 0:28:10.036
<v Speaker 2>Glacier has been around always identifying and then sort of

0:28:10.076 --> 0:28:13.916
<v Speaker 2>like revalidating what is that north star metric or objective

0:28:14.276 --> 0:28:18.436
<v Speaker 2>that we're aiming for, and then making sure that anything

0:28:18.476 --> 0:28:21.396
<v Speaker 2>else we're working on or anything we're communicating is in

0:28:21.476 --> 0:28:22.116
<v Speaker 2>support of that.

0:28:22.196 --> 0:28:23.676
<v Speaker 1>So, like, you're still a consultant.

0:28:26.076 --> 0:28:29.676
<v Speaker 2>Absolutely, I mean, honestly, I think, like running Glacier, A

0:28:29.676 --> 0:28:31.596
<v Speaker 2>lot of people think that the tech is the hard part,

0:28:31.596 --> 0:28:34.396
<v Speaker 2>and don't get me wrong, it's insanely hard, insanely challenging.

0:28:34.716 --> 0:28:37.876
<v Speaker 2>But when you think about something as cross functional as

0:28:37.876 --> 0:28:41.356
<v Speaker 2>a circular economy, like I'd say, the majority of my

0:28:41.596 --> 0:28:45.116
<v Speaker 2>day gets spent thinking about how to align incentives right,

0:28:45.276 --> 0:28:50.516
<v Speaker 2>like recycling facilities, brands, manufacturers, local legislators, Like they all

0:28:50.596 --> 0:28:53.516
<v Speaker 2>kind of want different things, So how do you explain

0:28:53.556 --> 0:28:56.956
<v Speaker 2>initiatives or proposals to each of those parties in a

0:28:56.996 --> 0:28:59.436
<v Speaker 2>way that makes sense to them and gets everyone growing

0:28:59.436 --> 0:29:00.156
<v Speaker 2>in the same direction.

0:29:00.276 --> 0:29:02.316
<v Speaker 1>So if the answer nothing is the answer, you feel

0:29:02.316 --> 0:29:04.276
<v Speaker 1>like you're actually still doing what you were doing.

0:29:04.316 --> 0:29:07.516
<v Speaker 2>No, I mean I would say that, you know, one

0:29:07.556 --> 0:29:10.036
<v Speaker 2>big mindset shift for me that has been very healthy

0:29:10.236 --> 0:29:14.236
<v Speaker 2>is I'm definitely a perfectionist and a type a personality.

0:29:14.516 --> 0:29:15.076
<v Speaker 1>You know, by.

0:29:14.996 --> 0:29:19.236
<v Speaker 2>Upbringing and in management consulting, you're really encouraged to lean

0:29:19.276 --> 0:29:22.116
<v Speaker 2>into that, right, Like people are paying you big bucks

0:29:22.156 --> 0:29:25.036
<v Speaker 2>to make sure that you got every every single last

0:29:25.076 --> 0:29:29.436
<v Speaker 2>detail down to the decimal place right everywhere. And so

0:29:30.836 --> 0:29:33.116
<v Speaker 2>you know, I'd say that my consulting days were great

0:29:33.156 --> 0:29:35.916
<v Speaker 2>for training me on like how to make sure I

0:29:35.996 --> 0:29:38.796
<v Speaker 2>knew what details mattered and really like make sure that

0:29:38.956 --> 0:29:42.556
<v Speaker 2>everything lined up. But with an early stage startup, it's

0:29:42.556 --> 0:29:44.996
<v Speaker 2>the opposite where like you don't have time to be

0:29:45.356 --> 0:29:49.476
<v Speaker 2>perfecting everything, and so that has actually allowed me to

0:29:49.596 --> 0:29:53.076
<v Speaker 2>sort of flex towards how quickly can I move and

0:29:53.156 --> 0:29:55.956
<v Speaker 2>still be efficient, Right, Like, what is the right sort

0:29:55.996 --> 0:29:59.116
<v Speaker 2>of balance of making sure that you're putting out high

0:29:59.156 --> 0:30:01.676
<v Speaker 2>quality work and that things are generally moving the right direction,

0:30:01.756 --> 0:30:05.156
<v Speaker 2>but also realizing that actually it's okay and probably good

0:30:05.476 --> 0:30:07.956
<v Speaker 2>that certain balls are getting dropped, because, as one of

0:30:07.996 --> 0:30:10.356
<v Speaker 2>my mentors told me, if you find that you are

0:30:10.396 --> 0:30:14.436
<v Speaker 2>doing everything perfectly and nothing is failing, you're probably not

0:30:14.516 --> 0:30:15.476
<v Speaker 2>moving fast enough.

0:30:16.076 --> 0:30:18.556
<v Speaker 1>Yeah. I interviewed the guy who started planning at the

0:30:18.596 --> 0:30:22.556
<v Speaker 1>satellite company, and he told me that he was upset

0:30:22.556 --> 0:30:25.716
<v Speaker 1>when none of their satellites were failing. It meant they

0:30:25.716 --> 0:30:27.996
<v Speaker 1>weren't launching soon enough, they were spending too long to

0:30:28.036 --> 0:30:30.516
<v Speaker 1>work on it. It's the same, That's exactly right.

0:30:30.556 --> 0:30:33.316
<v Speaker 2>That's been a massive learning and frankly a pretty painful

0:30:33.316 --> 0:30:35.276
<v Speaker 2>one in the early years of Glacier, when all I

0:30:35.276 --> 0:30:37.196
<v Speaker 2>wanted was to make sure that every single thing I

0:30:37.196 --> 0:30:40.876
<v Speaker 2>outputed was going to work. And you know, at the

0:30:40.956 --> 0:30:42.036
<v Speaker 2>end of the day, I was like, I just got

0:30:42.076 --> 0:30:43.636
<v Speaker 2>to get get rid of some of those sort of

0:30:43.676 --> 0:30:46.636
<v Speaker 2>controlling tendencies if I really want this company to scale

0:30:46.676 --> 0:30:47.556
<v Speaker 2>at the rate that it needs to.

0:30:47.836 --> 0:30:52.196
<v Speaker 1>What's one tip to stop being to type A when

0:30:52.196 --> 0:30:53.076
<v Speaker 1>you're running a startup.

0:30:53.476 --> 0:30:56.156
<v Speaker 2>Honestly, I don't know if this is healthy, but my

0:30:56.236 --> 0:30:58.356
<v Speaker 2>approach was to kind of just like overwhelm myself.

0:30:58.356 --> 0:31:00.356
<v Speaker 1>You give yourself too many things to do so that

0:31:00.436 --> 0:31:03.036
<v Speaker 1>you have to just pass them on before you're done

0:31:03.036 --> 0:31:03.356
<v Speaker 1>with them.

0:31:03.916 --> 0:31:07.276
<v Speaker 2>Yeah, and I'd say it wasn't our intentional per se,

0:31:07.356 --> 0:31:09.756
<v Speaker 2>because it's certainly not a very pleasant ex experience to

0:31:09.756 --> 0:31:14.396
<v Speaker 2>go through. But I often joke that, you know, I

0:31:14.396 --> 0:31:18.036
<v Speaker 2>think starting an early stage company was maybe the only

0:31:18.116 --> 0:31:20.116
<v Speaker 2>thing that could have broken me of some of these

0:31:20.156 --> 0:31:24.916
<v Speaker 2>perfectionist habits, because I really had to go through sort

0:31:24.956 --> 0:31:28.956
<v Speaker 2>of the dark side of pulling all nighters, working myself

0:31:28.956 --> 0:31:31.516
<v Speaker 2>to the bone, realizing, you know, like what is this

0:31:31.596 --> 0:31:34.636
<v Speaker 2>all for, and having that sort of existential crisis moment

0:31:34.676 --> 0:31:37.356
<v Speaker 2>to say, Okay, I don't want to give up on Glacier,

0:31:37.436 --> 0:31:39.436
<v Speaker 2>and I know we've got an immense amount of potential

0:31:39.476 --> 0:31:42.796
<v Speaker 2>ahead of us, so I now need to fundamentally rethink

0:31:42.916 --> 0:31:46.676
<v Speaker 2>how I'm balancing this list of a thousand priorities if

0:31:46.716 --> 0:31:48.596
<v Speaker 2>I want to do it and still be around in

0:31:48.636 --> 0:31:50.276
<v Speaker 2>a successful leader years from now.

0:31:51.236 --> 0:31:53.676
<v Speaker 1>Are you less of a perfectionist in your non work

0:31:53.756 --> 0:31:55.116
<v Speaker 1>life now than you used to be?

0:31:55.996 --> 0:31:59.836
<v Speaker 2>Uh? Absolutely? It's like amazing what perspective gives.

0:31:59.556 --> 0:32:00.316
<v Speaker 1>You on things.

0:32:00.396 --> 0:32:03.716
<v Speaker 2>Just a lack of time, yes, yeah, yeah, some would

0:32:03.716 --> 0:32:06.556
<v Speaker 2>call it just a raw lack of time. I do

0:32:06.636 --> 0:32:09.876
<v Speaker 2>think that it really sort of for you to think

0:32:09.996 --> 0:32:13.156
<v Speaker 2>much bigger picture about what matters to you and make

0:32:13.196 --> 0:32:15.996
<v Speaker 2>sure that you're carving time out for that and then

0:32:16.116 --> 0:32:18.396
<v Speaker 2>just not sweating the details. And the amazing thing is

0:32:19.436 --> 0:32:21.756
<v Speaker 2>once you start doing that and you realize that the

0:32:21.796 --> 0:32:23.996
<v Speaker 2>world isn't going to end because you forgot to do

0:32:24.076 --> 0:32:26.356
<v Speaker 2>this thing or decided not to do that thing perfectly,

0:32:26.796 --> 0:32:29.156
<v Speaker 2>it gets easier and easier to do right. So that's

0:32:29.156 --> 0:32:30.156
<v Speaker 2>been really healthy for me.

0:32:36.676 --> 0:32:40.396
<v Speaker 1>Rebecca who Trums, is the co founder and CEO of Glacier.

0:32:41.556 --> 0:32:44.876
<v Speaker 1>Please email us at problem at pushkin dot fm. We

0:32:44.916 --> 0:32:48.636
<v Speaker 1>are always looking for new guests for the show. Today's

0:32:48.676 --> 0:32:52.516
<v Speaker 1>show was produced by Trinamnino and Gabriel Hunter Chang. It

0:32:52.636 --> 0:32:56.516
<v Speaker 1>was edited by Alexander Garreton and engineered by Sarah Briguerra.

0:32:56.836 --> 0:32:58.996
<v Speaker 1>I'm Jacob Goldstein and we'll be back next week with

0:32:59.036 --> 0:33:07.676
<v Speaker 1>another episode of What's Your Problem