1 00:00:04,160 --> 00:00:07,160 Speaker 1: Get in text with technology with tech Stuff from how 2 00:00:07,240 --> 00:00:13,880 Speaker 1: stuff works dot com. Hey there, and welcome to tech Stuff. 3 00:00:13,920 --> 00:00:17,079 Speaker 1: I'm your host, Jonathan Strickland. I'm an executive producer at 4 00:00:17,079 --> 00:00:19,520 Speaker 1: how Stuff Works in a love all things tech, and 5 00:00:19,560 --> 00:00:24,599 Speaker 1: today we're going to conclude our series on eBay and 6 00:00:24,720 --> 00:00:27,280 Speaker 1: bring it up to date. We're up to two thousand 7 00:00:27,480 --> 00:00:31,640 Speaker 1: seven in the saga of eBay, but we're gonna really 8 00:00:32,080 --> 00:00:35,040 Speaker 1: toward two thousand fifteen or so. We're really gonna be 9 00:00:35,159 --> 00:00:37,840 Speaker 1: jumping ahead quite a bit. But this would be Meg 10 00:00:37,880 --> 00:00:41,320 Speaker 1: Whitman's last year as president and CEO of eBay in 11 00:00:41,400 --> 00:00:44,840 Speaker 1: two thousand seven. That same year, eBay purchased stub Hub. 12 00:00:45,400 --> 00:00:48,879 Speaker 1: StubHub is an online ticket exchange company and provides a 13 00:00:48,920 --> 00:00:53,159 Speaker 1: marketplace for buyers and sellers of tickets for various live events. 14 00:00:53,760 --> 00:00:56,400 Speaker 1: The company started back in two thousand when to Stanford 15 00:00:56,400 --> 00:01:01,000 Speaker 1: Business School graduates named Eric Baker and Jeff Fleurs an opportunity, 16 00:01:01,320 --> 00:01:04,360 Speaker 1: and by two thousand five, StubHub was generating two hundred 17 00:01:04,520 --> 00:01:09,160 Speaker 1: million dollars in sales. Now, not everything was going smoothly 18 00:01:09,280 --> 00:01:12,840 Speaker 1: for StubHub. In that time. Some people had used the 19 00:01:12,880 --> 00:01:16,600 Speaker 1: service to sell counterfeit tickets others found that they were 20 00:01:16,640 --> 00:01:20,479 Speaker 1: being penalized by major sports teams for getting a season ticket. 21 00:01:20,520 --> 00:01:22,120 Speaker 1: They would go out and buy a season ticket to 22 00:01:22,440 --> 00:01:27,440 Speaker 1: a sports team, then they would sell their regular season 23 00:01:27,520 --> 00:01:30,880 Speaker 1: seats on StubHub per game. So let's say I get 24 00:01:31,120 --> 00:01:34,440 Speaker 1: a season ticket to the Braves, for example, and then 25 00:01:34,440 --> 00:01:39,160 Speaker 1: on individual games, I'm selling my seats to anyone who 26 00:01:39,240 --> 00:01:43,240 Speaker 1: goes through on StubHub, and I make a profit because individually, 27 00:01:43,319 --> 00:01:45,960 Speaker 1: selling those seats over and over again, I make more 28 00:01:45,959 --> 00:01:48,680 Speaker 1: money than it cost for me to get the season tickets. Well, 29 00:01:48,680 --> 00:01:52,520 Speaker 1: the New York Yankees suspended dozens of season ticket holders 30 00:01:52,640 --> 00:01:55,840 Speaker 1: rights to attend playoff games after finding out they had 31 00:01:55,840 --> 00:01:59,280 Speaker 1: been selling regular season seats and denied them the opportunity 32 00:01:59,320 --> 00:02:03,560 Speaker 1: to renew their season tickets. So once people cut onto that, 33 00:02:03,600 --> 00:02:05,400 Speaker 1: they said, well, you know, we went went, We're going 34 00:02:05,400 --> 00:02:07,080 Speaker 1: to the playoffs, but you don't get to see it 35 00:02:07,480 --> 00:02:09,560 Speaker 1: because you've been selling your seats to other people and 36 00:02:09,560 --> 00:02:12,560 Speaker 1: that's against our rules. Where we can make tons of 37 00:02:12,600 --> 00:02:17,760 Speaker 1: money selling seats, but you sure as heck can't. Yeah, anyway, UM, 38 00:02:17,880 --> 00:02:21,519 Speaker 1: I have different feelings about this, largely because it's very 39 00:02:21,520 --> 00:02:24,120 Speaker 1: hard to go see a live theater show particularly at 40 00:02:24,160 --> 00:02:29,520 Speaker 1: a notable venue like on Broadway, without paying crazy amounts 41 00:02:29,520 --> 00:02:32,240 Speaker 1: of money for a ticket, Because you have people buying 42 00:02:32,320 --> 00:02:35,440 Speaker 1: up seats and then reselling them out of markup price, 43 00:02:35,480 --> 00:02:38,280 Speaker 1: and it's it's pretty infuriating at the same time seeing 44 00:02:38,320 --> 00:02:41,799 Speaker 1: people get punished for doing this. It's interesting, like it 45 00:02:42,680 --> 00:02:46,320 Speaker 1: opens up a gray area, like where is it legal 46 00:02:46,400 --> 00:02:49,720 Speaker 1: versus illegal? Anyway, I guess for season tickets there are 47 00:02:49,760 --> 00:02:54,760 Speaker 1: specific their specific wording involved when you purchase those season passes, 48 00:02:54,800 --> 00:02:57,240 Speaker 1: and that's what tells you that you're not supposed to 49 00:02:57,240 --> 00:02:59,800 Speaker 1: do this sort of thing. StubHub in the New England 50 00:02:59,800 --> 00:03:02,200 Speaker 1: pay Trips got into legal battles over the rights to 51 00:03:02,240 --> 00:03:07,040 Speaker 1: resell tickets, issues with voided tickets, claims of unfair trade practices, 52 00:03:07,040 --> 00:03:10,960 Speaker 1: and more, and ultimately the courts decided against stub Hub. 53 00:03:11,400 --> 00:03:13,799 Speaker 1: That wouldn't happen until two thousand nine, though, so that 54 00:03:13,800 --> 00:03:18,280 Speaker 1: would be after eBay had already purchased them. eBay bought 55 00:03:18,440 --> 00:03:22,640 Speaker 1: stub Hub for three hundred ten million dollars, a princely 56 00:03:22,800 --> 00:03:25,880 Speaker 1: some in two thousand eight. We'd get another new president 57 00:03:25,919 --> 00:03:29,440 Speaker 1: for PayPal with Scott Thompson. Jeff Jordan had been president 58 00:03:29,440 --> 00:03:31,840 Speaker 1: from two thousand four to two thousand and six and 59 00:03:31,919 --> 00:03:34,840 Speaker 1: regive Doda from two thousand six to two thousand eight. 60 00:03:34,880 --> 00:03:38,839 Speaker 1: Now remember PayPal was now part of eBay. Jordan's had 61 00:03:38,880 --> 00:03:41,840 Speaker 1: gone on to lead Open Table, and Doddo would move 62 00:03:41,880 --> 00:03:45,040 Speaker 1: into an executive vice president position with the parent company 63 00:03:45,040 --> 00:03:48,360 Speaker 1: of eBay. Thompson would serve as president of PayPal until 64 00:03:48,400 --> 00:03:50,800 Speaker 1: two thousand twelve, when he would leave to become the 65 00:03:50,840 --> 00:03:55,560 Speaker 1: CEO of a different company, one that has struggled famously 66 00:03:56,200 --> 00:03:59,880 Speaker 1: over the last few years. Yahoo. In March two thousand eight, 67 00:04:00,160 --> 00:04:03,720 Speaker 1: Meg Whitman stepped down as president and CEO of eBay 68 00:04:03,760 --> 00:04:08,240 Speaker 1: and John Donahoe absumed that role. And when Whitman joined eBay, 69 00:04:08,480 --> 00:04:11,960 Speaker 1: it was a company of about thirty employees. By the 70 00:04:11,960 --> 00:04:16,080 Speaker 1: time she left, eBay had grown into a global corporation 71 00:04:16,200 --> 00:04:21,960 Speaker 1: with more than fifteen thousand employees valued at forty billion dollars. 72 00:04:22,360 --> 00:04:25,279 Speaker 1: The company's growth had slowed quite a bit, but to 73 00:04:25,320 --> 00:04:28,440 Speaker 1: be fair, it had such an explosive growth period when 74 00:04:28,440 --> 00:04:30,640 Speaker 1: it was expanding into new markets it would have been 75 00:04:30,680 --> 00:04:34,760 Speaker 1: unrealistic to expect that pace to continue at that particular rate. 76 00:04:35,480 --> 00:04:39,120 Speaker 1: Whitman had led eBay into many new business ventures, and 77 00:04:39,160 --> 00:04:43,160 Speaker 1: she had opened operations throughout the world. One of her regrets, however, 78 00:04:43,640 --> 00:04:47,320 Speaker 1: was her failure to establish eBay as an effective presence 79 00:04:47,360 --> 00:04:51,279 Speaker 1: in Japan early on. According to Whitman, her opportunity to 80 00:04:51,279 --> 00:04:55,080 Speaker 1: get into Japan coincided with the site's blackout crashes in 81 00:04:56,360 --> 00:04:59,360 Speaker 1: that I talked about in an earlier episode. The company 82 00:04:59,400 --> 00:05:03,599 Speaker 1: had to switch focus to fixing its infrastructure and improving 83 00:05:03,640 --> 00:05:07,120 Speaker 1: reliability and lost the chance to get its foothold in Japan. 84 00:05:07,279 --> 00:05:10,720 Speaker 1: At that time, the company had established a Japanese site, 85 00:05:11,440 --> 00:05:14,479 Speaker 1: but without proper support, the outlet didn't do very well, 86 00:05:14,480 --> 00:05:17,920 Speaker 1: and ultimately Women chose to to close up shop in Japan. 87 00:05:18,279 --> 00:05:20,640 Speaker 1: It wouldn't be until two thousand nine when eBay would 88 00:05:20,640 --> 00:05:24,320 Speaker 1: create some partnerships with local companies in Japan then managed 89 00:05:24,360 --> 00:05:26,799 Speaker 1: to get back into that market, and it wasn't until 90 00:05:26,839 --> 00:05:31,040 Speaker 1: February before eBay announced it would acquire a company called 91 00:05:31,080 --> 00:05:35,400 Speaker 1: Geosis g I O s I S that conducted e 92 00:05:35,600 --> 00:05:38,560 Speaker 1: commerce in Japan that would really get to try again. 93 00:05:39,120 --> 00:05:42,720 Speaker 1: With Japan identified as the third fastest growing e commerce 94 00:05:43,360 --> 00:05:46,400 Speaker 1: region in the world, it marked a pretty late start 95 00:05:46,720 --> 00:05:50,880 Speaker 1: for eBay to get into that region. Women had a 96 00:05:50,880 --> 00:05:54,839 Speaker 1: bit of a mixed reputation among eBay users, the actual 97 00:05:54,960 --> 00:05:58,080 Speaker 1: buyers and sellers on the site. For one thing, there 98 00:05:58,120 --> 00:06:02,560 Speaker 1: was no denying the company had grown significantly under her leadership, 99 00:06:02,600 --> 00:06:05,840 Speaker 1: but she also had made choices that at times upset 100 00:06:05,880 --> 00:06:09,200 Speaker 1: the community. For example, at one point, she gave Disney 101 00:06:09,440 --> 00:06:13,560 Speaker 1: its own auctions page, which many saw as preferential treatment 102 00:06:13,680 --> 00:06:16,920 Speaker 1: that put normal sellers at a disadvantage. They didn't get 103 00:06:17,640 --> 00:06:20,600 Speaker 1: the platform that Disney had, and of course Disney is 104 00:06:20,600 --> 00:06:23,800 Speaker 1: a multibillion dollar corporation, so it felt like they were 105 00:06:23,839 --> 00:06:27,440 Speaker 1: being shoved aside. And plus, Whitman had actually worked for 106 00:06:27,480 --> 00:06:30,120 Speaker 1: Disney in the past before she came to eBay, so 107 00:06:30,600 --> 00:06:33,760 Speaker 1: there was that element as well. However, Whitman actually paid 108 00:06:33,760 --> 00:06:36,839 Speaker 1: attention to reactions and she backed off of her decision. 109 00:06:36,880 --> 00:06:41,000 Speaker 1: She reversed it, so it's not like she was saying 110 00:06:41,000 --> 00:06:43,440 Speaker 1: it's my way or the highway. She actually did listen 111 00:06:43,440 --> 00:06:46,640 Speaker 1: to the community and she paid attention. After her departure, 112 00:06:46,800 --> 00:06:49,840 Speaker 1: Meg Whitman ran for governor of California in the twenty 113 00:06:49,960 --> 00:06:53,960 Speaker 1: ten gubernatorial race. She ran as a Republican and largely 114 00:06:54,040 --> 00:06:57,440 Speaker 1: funded her own campaign out of her own money. Ultimately, 115 00:06:57,520 --> 00:07:00,359 Speaker 1: she would lose to Jerry Brown, the Democrat. Ended it 116 00:07:00,400 --> 00:07:03,039 Speaker 1: for a governor, and Whitman would go on to support 117 00:07:03,080 --> 00:07:07,560 Speaker 1: Mitt Romney during his bids for presidency. In the election, however, 118 00:07:07,800 --> 00:07:11,880 Speaker 1: she famously supported Hillary Clinton rather than the Republican candidate 119 00:07:11,920 --> 00:07:16,080 Speaker 1: Donald Trump. Starting in September twenty eleven, Whitman served as 120 00:07:16,120 --> 00:07:20,320 Speaker 1: the CEO of Hewlett Packard. She did not get rave reviews, 121 00:07:20,520 --> 00:07:23,239 Speaker 1: and Hewlett Packard didn't do so well in the following years, 122 00:07:23,280 --> 00:07:26,720 Speaker 1: and Whitman shouldered a lot of that blame, perhaps unfairly. 123 00:07:27,040 --> 00:07:30,320 Speaker 1: She would step down as CEO of Hewlett Packard Enterprises 124 00:07:30,520 --> 00:07:34,240 Speaker 1: on February one, eighteen. John Donahoe was now the man 125 00:07:34,280 --> 00:07:37,640 Speaker 1: in charge. So here's just a little bit more about him. 126 00:07:37,680 --> 00:07:41,080 Speaker 1: He was born in Evison Evanston, Illinois. He worked at 127 00:07:41,080 --> 00:07:43,560 Speaker 1: a beer distribution company out of high school before he 128 00:07:43,600 --> 00:07:48,480 Speaker 1: became an associate consultant with a company called Bayne and Company. 129 00:07:48,800 --> 00:07:51,880 Speaker 1: He started there in nineteen eighty two and worked his 130 00:07:51,880 --> 00:07:54,960 Speaker 1: way up the chain, eventually becoming the CEO of the 131 00:07:55,120 --> 00:07:59,320 Speaker 1: entire company in nineteen From there, he joined eBay as 132 00:07:59,360 --> 00:08:03,160 Speaker 1: the president of eBay market Places. During his tenure as 133 00:08:03,200 --> 00:08:07,160 Speaker 1: the president and CEO of all of eBay, which lasted 134 00:08:07,280 --> 00:08:10,200 Speaker 1: nearly seven and a half years, he more than doubled 135 00:08:10,320 --> 00:08:14,400 Speaker 1: the revenues of the company to eighteen billion dollars, and 136 00:08:14,440 --> 00:08:18,120 Speaker 1: he saw eBay's market value hit eighty billion. He would 137 00:08:18,160 --> 00:08:21,360 Speaker 1: step down as president in but he joined the board 138 00:08:21,400 --> 00:08:24,440 Speaker 1: of directors for PayPal as the chairman at that time. 139 00:08:25,120 --> 00:08:28,160 Speaker 1: Now it's easy to forget this, but back in two 140 00:08:28,160 --> 00:08:32,000 Speaker 1: thousand eight, the app store for the iPhone was brand new. 141 00:08:32,160 --> 00:08:35,480 Speaker 1: It was a new thing. It did not launch with 142 00:08:35,640 --> 00:08:38,200 Speaker 1: the first iPhone. It was only available starting with the 143 00:08:38,240 --> 00:08:41,439 Speaker 1: second generation iPhone, also known as the iPhone three G. 144 00:08:42,280 --> 00:08:45,200 Speaker 1: eBay was one of just a handful of companies that 145 00:08:45,320 --> 00:08:48,280 Speaker 1: had an application ready at launch, and in fact, it 146 00:08:48,360 --> 00:08:51,800 Speaker 1: got featured a bit during Apple's unveiling. Also in two 147 00:08:51,800 --> 00:08:55,680 Speaker 1: thousand eight, eBay made more acquisitions, including a company called 148 00:08:55,720 --> 00:08:59,400 Speaker 1: bill Me Later and e commerce company uh. They made 149 00:08:59,440 --> 00:09:02,920 Speaker 1: that act position for nearly one billion dollars. Bill Me 150 00:09:03,080 --> 00:09:06,040 Speaker 1: Later is a credit company. As the name would suggest, 151 00:09:06,120 --> 00:09:08,800 Speaker 1: you get billed later on, and the way it works 152 00:09:08,840 --> 00:09:11,080 Speaker 1: is that if you choose bill me Later as an 153 00:09:11,120 --> 00:09:14,120 Speaker 1: option when you're checking out, the service asked you for 154 00:09:14,200 --> 00:09:16,559 Speaker 1: your birth date and the last four digits of your 155 00:09:16,559 --> 00:09:19,240 Speaker 1: Social Security number, and then it runs a quick credit 156 00:09:19,320 --> 00:09:21,920 Speaker 1: check on you, and assuming the credit check is favorable, 157 00:09:22,200 --> 00:09:25,440 Speaker 1: you are credited the money for the purchase, and then 158 00:09:25,480 --> 00:09:29,280 Speaker 1: you pay back the service with interest. Of course, that's 159 00:09:29,280 --> 00:09:32,520 Speaker 1: how it makes money. However, eBay also at this time 160 00:09:32,640 --> 00:09:36,559 Speaker 1: laid off about ten percent of its workforce, which equalled 161 00:09:36,600 --> 00:09:41,440 Speaker 1: around one thousand, six hundred employees. The company focused most 162 00:09:41,440 --> 00:09:44,920 Speaker 1: of the layoffs on the marketplace division, as that was 163 00:09:45,040 --> 00:09:48,240 Speaker 1: the department that had slowed in growth the most to 164 00:09:48,480 --> 00:09:50,840 Speaker 1: two single digit rates. It was still growing, but at 165 00:09:50,840 --> 00:09:54,360 Speaker 1: a very slow pace. eBay would hold another big round 166 00:09:54,400 --> 00:09:58,800 Speaker 1: of layoffs in firing about two thousand, four hundred employees 167 00:09:59,120 --> 00:10:01,880 Speaker 1: on that go around, which represented about seven percent of 168 00:10:01,880 --> 00:10:04,280 Speaker 1: its workforce at the time. So you see how big 169 00:10:04,320 --> 00:10:07,480 Speaker 1: the company grew in the meantime. If ten percent is 170 00:10:07,520 --> 00:10:11,559 Speaker 1: sixteen hundred back at this point and then in two thousand, 171 00:10:11,640 --> 00:10:15,200 Speaker 1: four hundred is only seven, I mean, that's that's that 172 00:10:15,280 --> 00:10:17,920 Speaker 1: shows you the company did grow even after this this 173 00:10:18,080 --> 00:10:22,840 Speaker 1: round of layoffs. Regarding the two thousand eight layoffs, Donajo 174 00:10:22,960 --> 00:10:26,360 Speaker 1: said it was necessary to quote improve our operations and 175 00:10:26,400 --> 00:10:30,280 Speaker 1: strengthen our ability to continue investing in growth end quote. 176 00:10:30,720 --> 00:10:33,280 Speaker 1: So in other words, he wanted to make sure that 177 00:10:33,320 --> 00:10:36,960 Speaker 1: the company was focusing on the areas that were developing 178 00:10:37,000 --> 00:10:41,360 Speaker 1: the fastest and to stop pouring resources into areas that 179 00:10:41,440 --> 00:10:45,160 Speaker 1: had really plateaued. One last thing about two thousand eight. 180 00:10:45,640 --> 00:10:49,240 Speaker 1: In November of two eight, a seller named Jack Sheng 181 00:10:49,800 --> 00:10:52,880 Speaker 1: became the first seller on eBay to get a feedback 182 00:10:52,960 --> 00:10:58,000 Speaker 1: score of one million. You remember that Pierre Omidier had 183 00:10:58,040 --> 00:11:01,839 Speaker 1: created this feedback ability where you could give someone a 184 00:11:01,920 --> 00:11:06,480 Speaker 1: positive or negative one in feedback. So Jack Shang had 185 00:11:06,559 --> 00:11:11,480 Speaker 1: received at least one million plus one votes. Uh, maybe 186 00:11:11,520 --> 00:11:13,880 Speaker 1: more than that, because if some people had given negative 187 00:11:13,920 --> 00:11:16,000 Speaker 1: feedback then that would have taken away from the total. 188 00:11:16,559 --> 00:11:19,199 Speaker 1: So once he hit one million, eBay honored him by 189 00:11:19,280 --> 00:11:22,520 Speaker 1: naming a conference room after him over at eBay headquarters. 190 00:11:23,040 --> 00:11:25,959 Speaker 1: Now I've gotta more to say about eBay, but before 191 00:11:26,000 --> 00:11:28,000 Speaker 1: I get into it, let's take a quick break to 192 00:11:28,120 --> 00:11:38,840 Speaker 1: thank our sponsor. eBay launched a program in two thousand 193 00:11:38,960 --> 00:11:43,280 Speaker 1: nine inside the company called the Women's Initiative Network or WIN, 194 00:11:43,720 --> 00:11:47,360 Speaker 1: which provides opportunities and career development training for women interested 195 00:11:47,400 --> 00:11:50,000 Speaker 1: in building a career in any department within the company, 196 00:11:50,240 --> 00:11:52,520 Speaker 1: which I think is pretty cool and in fact, one 197 00:11:52,520 --> 00:11:54,920 Speaker 1: thing I have to say about eBay is whether or 198 00:11:54,960 --> 00:11:57,480 Speaker 1: not you like the site or the service, whether or 199 00:11:57,520 --> 00:12:00,200 Speaker 1: not you've ever done an auction, there are shop there. 200 00:12:00,840 --> 00:12:05,880 Speaker 1: The company itself has a reputation for promoting fairness in 201 00:12:06,120 --> 00:12:10,120 Speaker 1: its UH and its corporation among its employees. So everything 202 00:12:10,200 --> 00:12:16,040 Speaker 1: from giving special opportunities for people to pursue training career development, 203 00:12:16,720 --> 00:12:20,960 Speaker 1: making certain that people are not being treated unfairly due 204 00:12:20,960 --> 00:12:26,080 Speaker 1: to ethnicity or gender, or sexuality or any of those things. 205 00:12:26,120 --> 00:12:29,520 Speaker 1: It's really interesting and really admirable. So whether or not 206 00:12:29,600 --> 00:12:31,960 Speaker 1: you like the company, at least the policies that the 207 00:12:31,960 --> 00:12:33,959 Speaker 1: company has put in place, I think have been really 208 00:12:34,000 --> 00:12:37,559 Speaker 1: progressive and I like that a lot. Two thousand nine 209 00:12:37,559 --> 00:12:40,040 Speaker 1: was also the year eBay sold the majority of Skype 210 00:12:40,080 --> 00:12:43,120 Speaker 1: to a group of private investors. I mentioned this in 211 00:12:43,160 --> 00:12:46,319 Speaker 1: the previous episode and how initially it looked like eBay 212 00:12:46,440 --> 00:12:49,440 Speaker 1: was going to take a huge loss on the purchase 213 00:12:49,520 --> 00:12:54,200 Speaker 1: and failed integration of Skype. However, Microsoft's bid a little 214 00:12:54,240 --> 00:12:57,079 Speaker 1: bit later to buy up Skype for more than eight 215 00:12:57,200 --> 00:13:00,360 Speaker 1: billion dollars would end up offsetting that. Ex events, they 216 00:13:00,440 --> 00:13:03,840 Speaker 1: ended up making enough money on the UH the amount 217 00:13:04,040 --> 00:13:07,560 Speaker 1: of Skype they may they retained because they only sold 218 00:13:07,559 --> 00:13:10,480 Speaker 1: a majority of their steak in two thousand nine, they 219 00:13:10,559 --> 00:13:13,320 Speaker 1: kept about thirty five percent, and when Microsoft bought up 220 00:13:13,360 --> 00:13:17,000 Speaker 1: all of it later for eight billion dollars, they sold 221 00:13:17,040 --> 00:13:19,199 Speaker 1: it off in and it turned out that the difference 222 00:13:19,559 --> 00:13:24,640 Speaker 1: more than paid off for their initial purchase of Skype, 223 00:13:24,720 --> 00:13:28,120 Speaker 1: even after you factor in things like the debt that 224 00:13:28,200 --> 00:13:30,920 Speaker 1: needed to be paid off and and taxes and things 225 00:13:30,960 --> 00:13:33,760 Speaker 1: like that. In two thousand ten, eBay got hit with 226 00:13:33,800 --> 00:13:38,319 Speaker 1: a patent infringement lawsuit from a company called XPRT Ventures 227 00:13:38,559 --> 00:13:41,480 Speaker 1: ll C. This story let me down a real rabbit 228 00:13:41,480 --> 00:13:44,319 Speaker 1: hole and research, because I saw plenty of news reports 229 00:13:44,360 --> 00:13:47,559 Speaker 1: from two thousand ten about the lawsuit being filed, but 230 00:13:47,600 --> 00:13:50,160 Speaker 1: not nothing really substantial about how it all shook out. 231 00:13:50,240 --> 00:13:52,160 Speaker 1: And as it turns out, the reason for that part 232 00:13:52,320 --> 00:13:55,640 Speaker 1: is that it's eight years later and the lawsuit is 233 00:13:55,720 --> 00:13:58,960 Speaker 1: still going on. So what is actually at the heart 234 00:13:59,080 --> 00:14:02,800 Speaker 1: of this lawsuit. Well, xp RT Ventures, which as far 235 00:14:02,800 --> 00:14:05,160 Speaker 1: as I can tell, is a company that has patents 236 00:14:05,240 --> 00:14:10,080 Speaker 1: but doesn't actually do anything else, sued eBay for three 237 00:14:10,120 --> 00:14:13,920 Speaker 1: point eight billion dollars in twenty ten. An alleged that 238 00:14:13,960 --> 00:14:17,400 Speaker 1: the company was infringing upon several patents and had stolen 239 00:14:17,600 --> 00:14:21,480 Speaker 1: trade secrets. According to the complaint, the patent holders met 240 00:14:21,480 --> 00:14:24,400 Speaker 1: with eBay in two thousand one and showed a law 241 00:14:24,440 --> 00:14:28,320 Speaker 1: firm claiming to represent eBay the patent applications for some 242 00:14:28,440 --> 00:14:32,560 Speaker 1: of the patents they had been filing for online payments. Then, 243 00:14:32,600 --> 00:14:36,320 Speaker 1: the complaint alleges that eBay used that information later when 244 00:14:36,320 --> 00:14:40,280 Speaker 1: eBay incorporated some PayPal functionality into its own e commerce 245 00:14:40,320 --> 00:14:44,280 Speaker 1: payment platform several years later. Now the plot thickens. The 246 00:14:44,360 --> 00:14:49,880 Speaker 1: actual patents were rejected multiple times during this application process. 247 00:14:50,920 --> 00:14:54,240 Speaker 1: The final patent was accepted in two thousand nine. The 248 00:14:54,280 --> 00:14:57,960 Speaker 1: website tech Dirt pointed out that the finalized patent, the 249 00:14:57,960 --> 00:15:02,800 Speaker 1: one that actually would be protected from infringement, was different 250 00:15:03,080 --> 00:15:07,080 Speaker 1: from the original filing, the one that eBay supposedly took 251 00:15:07,120 --> 00:15:10,280 Speaker 1: a look at and then later infringed. So, in other words, 252 00:15:10,320 --> 00:15:13,840 Speaker 1: the the wording that was present in two thousand one 253 00:15:14,600 --> 00:15:17,440 Speaker 1: uh that was that had changed by the time the 254 00:15:17,480 --> 00:15:21,040 Speaker 1: patent was finally accepted, because it had been revised multiple 255 00:15:21,080 --> 00:15:25,320 Speaker 1: times until accepted in two thousand nine. Other outlets outright 256 00:15:25,400 --> 00:15:29,440 Speaker 1: called xp RT a patent troll. A patentrol is a 257 00:15:29,520 --> 00:15:33,400 Speaker 1: person or a company that files or buys patents with 258 00:15:33,440 --> 00:15:37,120 Speaker 1: no intent to produce anything from them, but rather use 259 00:15:37,160 --> 00:15:40,240 Speaker 1: them to threaten litigation against others in order to win 260 00:15:40,360 --> 00:15:44,080 Speaker 1: court cases or more likely get a settlement out of court. 261 00:15:44,960 --> 00:15:47,880 Speaker 1: You could also license patents to companies, and in fact, 262 00:15:47,920 --> 00:15:49,840 Speaker 1: there are a lot of companies that do licensed patents 263 00:15:49,840 --> 00:15:54,240 Speaker 1: out to other people or other organizations. But there's a 264 00:15:54,280 --> 00:15:58,880 Speaker 1: disturbing trend among certain groups to kind of hoard these 265 00:15:58,920 --> 00:16:01,400 Speaker 1: patents and just wait for someone to do something that 266 00:16:01,800 --> 00:16:05,160 Speaker 1: appears to violate them or to infringe upon them, and 267 00:16:05,200 --> 00:16:08,760 Speaker 1: then they threaten legal action. And some companies, rather than 268 00:16:08,880 --> 00:16:12,200 Speaker 1: going through the process of having to defend themselves in court, 269 00:16:12,200 --> 00:16:16,120 Speaker 1: which is incredibly expensive and time consuming, will just end 270 00:16:16,200 --> 00:16:19,160 Speaker 1: up coming to an agreement for an out of court settlement. 271 00:16:19,720 --> 00:16:22,640 Speaker 1: And that's how these companies make their money. They don't 272 00:16:22,720 --> 00:16:28,040 Speaker 1: make it by producing something or building anything, or licensing 273 00:16:28,320 --> 00:16:31,840 Speaker 1: and you know, ideas out to other people, or rather 274 00:16:32,080 --> 00:16:35,880 Speaker 1: patents patents aren't really for ideas, it's it's the implementation 275 00:16:35,920 --> 00:16:38,120 Speaker 1: of an idea. Instead, they wait for someone to do 276 00:16:38,200 --> 00:16:40,440 Speaker 1: something that looks like it's an infringement and then they 277 00:16:40,480 --> 00:16:42,960 Speaker 1: go after them and with the hope of an out 278 00:16:42,960 --> 00:16:46,880 Speaker 1: of court settlement or maybe a court award if the 279 00:16:46,960 --> 00:16:51,040 Speaker 1: whole case goes to decision. The most recent information I 280 00:16:51,040 --> 00:16:54,120 Speaker 1: could find about this involved eBay arguing that the patents 281 00:16:54,160 --> 00:16:59,240 Speaker 1: in question contain unpatentable materials such as abstract ideas you 282 00:16:59,320 --> 00:17:05,320 Speaker 1: cannot patent and abstract idea. That information all came to 283 00:17:05,400 --> 00:17:08,919 Speaker 1: light back in the spring of at least that was 284 00:17:08,960 --> 00:17:11,560 Speaker 1: where the documents I found were. That's when they were 285 00:17:11,560 --> 00:17:15,159 Speaker 1: filed was in So this is still unfolding as I 286 00:17:15,200 --> 00:17:17,639 Speaker 1: record this, and I have to admit I haven't read 287 00:17:17,680 --> 00:17:21,359 Speaker 1: all the legal proceedings. It would take me days to 288 00:17:21,440 --> 00:17:26,040 Speaker 1: go through it all, or even the full two page complaint, 289 00:17:26,240 --> 00:17:28,919 Speaker 1: because that was it was enormous. It could well be 290 00:17:29,040 --> 00:17:31,880 Speaker 1: that XPRT has a valid argument here, So I don't 291 00:17:31,880 --> 00:17:33,520 Speaker 1: want to give you guys the feeling that the whole 292 00:17:33,560 --> 00:17:36,520 Speaker 1: thing is without merit. That might not be the case. 293 00:17:36,600 --> 00:17:40,639 Speaker 1: There may be a real legit case behind xp rt 294 00:17:40,800 --> 00:17:44,359 Speaker 1: s allegations. I am amazed that this battle is stretched 295 00:17:44,359 --> 00:17:48,399 Speaker 1: into twentyen though, because typically you would see either a 296 00:17:48,440 --> 00:17:51,840 Speaker 1: settlement in this case, you would argue that, well, it's 297 00:17:51,920 --> 00:17:55,359 Speaker 1: because eBay is fully confident that they did not do 298 00:17:55,400 --> 00:17:59,320 Speaker 1: anything wrong and therefore they are defending themselves, um or 299 00:17:59,400 --> 00:18:03,200 Speaker 1: you would see the accusers dropped the case because it 300 00:18:03,200 --> 00:18:06,679 Speaker 1: would just get so expensive to continue. But neither of 301 00:18:06,680 --> 00:18:09,520 Speaker 1: those things have happened. Yet another legal issue that began 302 00:18:09,560 --> 00:18:13,000 Speaker 1: to broil back in twenty ten would eventually scoop up eBay. 303 00:18:13,040 --> 00:18:16,960 Speaker 1: It was a antitrust action from the United States Department 304 00:18:16,960 --> 00:18:21,160 Speaker 1: of Justice, and later it would inspire a class action 305 00:18:21,240 --> 00:18:27,280 Speaker 1: lawsuit brought against several companies in the tech space, including eBay, Lucasfilm, Apple, 306 00:18:27,400 --> 00:18:30,320 Speaker 1: and Google, among others. I think Intel was in there too, 307 00:18:30,440 --> 00:18:33,280 Speaker 1: but the charge was that these companies were colluding with 308 00:18:33,320 --> 00:18:36,960 Speaker 1: one another in an agreement to not conduct cold call 309 00:18:37,080 --> 00:18:40,320 Speaker 1: recruitment efforts with each other's talent. So, in other words, 310 00:18:40,440 --> 00:18:43,399 Speaker 1: these companies were not supposed to try and hire talent 311 00:18:43,520 --> 00:18:47,199 Speaker 1: away from each other, which on the corporate level seems 312 00:18:47,320 --> 00:18:49,400 Speaker 1: like it's all fair, right, You would say, oh, well, 313 00:18:49,440 --> 00:18:52,000 Speaker 1: of course, it's not really fair for Intel to go 314 00:18:52,040 --> 00:18:54,399 Speaker 1: after Google, or a Google to go after Apple, and 315 00:18:54,440 --> 00:18:56,640 Speaker 1: so on and so forth. But then if you look 316 00:18:56,680 --> 00:19:00,000 Speaker 1: at it from the perspective of the employees, you would argue, 317 00:19:00,000 --> 00:19:02,960 Speaker 1: wait a minute, this is denying people the opportunity to 318 00:19:03,040 --> 00:19:06,160 Speaker 1: potentially improve their careers, to go and get a more 319 00:19:06,200 --> 00:19:11,080 Speaker 1: competitive salary or a more fulfilling job somewhere, and that 320 00:19:11,119 --> 00:19:13,160 Speaker 1: was in fact the basis of the argument both from 321 00:19:13,160 --> 00:19:16,360 Speaker 1: the Department of Justice and the class action lawsuit. The 322 00:19:16,400 --> 00:19:20,320 Speaker 1: Department of Justice suit was settled pretty much the day 323 00:19:20,320 --> 00:19:23,760 Speaker 1: it was filed. The class action lawsuit also went into 324 00:19:23,760 --> 00:19:27,360 Speaker 1: settlement with various companies paying out to the sixty four 325 00:19:27,480 --> 00:19:31,320 Speaker 1: thousand or so employees who were represented in the suit. UH, 326 00:19:31,840 --> 00:19:36,520 Speaker 1: but it all depended upon individual UH companies and the 327 00:19:36,560 --> 00:19:39,240 Speaker 1: percentages of that sixty four thousand because not all of 328 00:19:39,280 --> 00:19:43,040 Speaker 1: them worked for the same company. Obviously. Also in eBay's 329 00:19:43,119 --> 00:19:46,000 Speaker 1: app would launch on the iPad, that was a brand 330 00:19:46,000 --> 00:19:50,720 Speaker 1: new product in and the company acquired Milo dot com 331 00:19:51,000 --> 00:19:54,040 Speaker 1: and that was a local shopping service. The service would 332 00:19:54,080 --> 00:19:57,480 Speaker 1: let shoppers research products and compare prices to buy locally 333 00:19:57,920 --> 00:20:00,639 Speaker 1: with real time availability information and so it kind of 334 00:20:00,680 --> 00:20:03,800 Speaker 1: go through the inventory of various local stores and you 335 00:20:03,800 --> 00:20:07,240 Speaker 1: could price do price comparison right there before heading out 336 00:20:07,240 --> 00:20:09,760 Speaker 1: of your house to go and actually buy something. eBay 337 00:20:09,800 --> 00:20:13,159 Speaker 1: bought Milo dot Com for reported seventy five million bucks, 338 00:20:13,440 --> 00:20:15,840 Speaker 1: and that was just one of many acquisitions eBay made 339 00:20:15,880 --> 00:20:18,680 Speaker 1: during this period. And to go through every single one 340 00:20:18,720 --> 00:20:21,199 Speaker 1: of them would be pretty bonkers. Also, a lot of 341 00:20:21,200 --> 00:20:25,320 Speaker 1: them were, you know, like commerce sites or data and 342 00:20:25,320 --> 00:20:28,440 Speaker 1: analysts sites, things that most of us don't have any 343 00:20:28,480 --> 00:20:31,040 Speaker 1: connection to, and it wouldn't really be meaningful to go 344 00:20:31,080 --> 00:20:32,800 Speaker 1: into it anyway. But I will hit some of the 345 00:20:32,800 --> 00:20:36,760 Speaker 1: ones that are super important, because uh, I think we 346 00:20:36,800 --> 00:20:38,800 Speaker 1: need to at least acknowledge a few of them. But 347 00:20:38,840 --> 00:20:41,000 Speaker 1: I'm just not going to do another episode on eBay 348 00:20:41,080 --> 00:20:43,480 Speaker 1: right away, so we're not gonna go through every single one. 349 00:20:44,520 --> 00:20:47,479 Speaker 1: So let's keep on trucking. Uh. We're up to two 350 00:20:47,480 --> 00:20:49,960 Speaker 1: thousand eleven now, and I'm gonna go fairly fast from 351 00:20:49,960 --> 00:20:52,240 Speaker 1: this point and just hit the big story points. In 352 00:20:52,280 --> 00:20:55,959 Speaker 1: two thousand eleven, eBay continued its acquisitions, including the purchase 353 00:20:56,000 --> 00:20:59,560 Speaker 1: of a majority stake in the online marketplace Giddy Giddy Your, 354 00:21:00,000 --> 00:21:02,479 Speaker 1: which is based in Turkey and I only included it 355 00:21:02,640 --> 00:21:07,840 Speaker 1: because that name is awesome. Uh. Then in two thousand twelve, 356 00:21:07,880 --> 00:21:11,240 Speaker 1: eBay launched PayPal Here, a system that would allow small 357 00:21:11,280 --> 00:21:15,119 Speaker 1: businesses to accept PayPal as a payment option. Some analysts 358 00:21:15,160 --> 00:21:17,480 Speaker 1: began to worry that eBay might be pushing PayPal to 359 00:21:17,520 --> 00:21:20,119 Speaker 1: move beyond its scope of services to the detriment of 360 00:21:20,119 --> 00:21:23,800 Speaker 1: its core business. David Marcus would become the president of 361 00:21:23,840 --> 00:21:27,120 Speaker 1: PayPal in two thousand twelve, and then in two thousand thirteen, 362 00:21:27,520 --> 00:21:31,199 Speaker 1: eBay would acquire Braintree, a company called Braintree for eight 363 00:21:31,560 --> 00:21:37,119 Speaker 1: million dollars. Braintree is a payment processing service that automates 364 00:21:37,160 --> 00:21:40,960 Speaker 1: online payments, including stuff like recurring billing. I include it 365 00:21:41,040 --> 00:21:45,720 Speaker 1: here because Braintree also was the parent company of Venmo. 366 00:21:46,920 --> 00:21:51,680 Speaker 1: Venmo is a payment transfer service that lets you send 367 00:21:51,720 --> 00:21:55,160 Speaker 1: money directly to another Venmo user, and it's an easy 368 00:21:55,160 --> 00:21:59,280 Speaker 1: way to transfer money between average, everyday people right. It 369 00:21:59,359 --> 00:22:01,639 Speaker 1: was created by some developers who saw the opportunity for 370 00:22:01,720 --> 00:22:04,320 Speaker 1: a way that the average person could send somebody else 371 00:22:04,359 --> 00:22:07,520 Speaker 1: some money. Let's say that you go out for an 372 00:22:07,520 --> 00:22:09,679 Speaker 1: evening with a friend of yours and you realize, oh, no, 373 00:22:09,840 --> 00:22:12,160 Speaker 1: I left my wallet at home, and your friends says, 374 00:22:12,160 --> 00:22:14,720 Speaker 1: we'll tell you what, I'll spot you tonight and you'll 375 00:22:14,720 --> 00:22:16,880 Speaker 1: just owe me. Venmo was a way that you could 376 00:22:17,000 --> 00:22:21,000 Speaker 1: very quickly send money from an account to your friends account, 377 00:22:21,440 --> 00:22:23,280 Speaker 1: so that you could pay them back and not have 378 00:22:23,400 --> 00:22:26,480 Speaker 1: that just sit over your head like an evil ax 379 00:22:26,920 --> 00:22:30,159 Speaker 1: over your friendship, threatening to follow at any moment. H 380 00:22:31,359 --> 00:22:36,040 Speaker 1: So now PayPal would actually own Venmo, which actually makes 381 00:22:36,080 --> 00:22:39,159 Speaker 1: me chuckle a bit, because I know some young folks 382 00:22:39,200 --> 00:22:42,000 Speaker 1: who would turn their nose up at paypalty said, oh 383 00:22:42,160 --> 00:22:45,119 Speaker 1: that's I would never use PayPal. I use Venmo, And 384 00:22:45,160 --> 00:22:48,880 Speaker 1: they clearly did not realize the Venmo was owned by PayPal. 385 00:22:49,200 --> 00:22:51,480 Speaker 1: I just find that amusing. But then I'm old and grouchy, 386 00:22:51,680 --> 00:22:54,960 Speaker 1: so to pay that with a grain of salt. Also 387 00:22:55,000 --> 00:22:59,720 Speaker 1: in eBay launched a new venture called digital Storefronts. The 388 00:22:59,760 --> 00:23:03,480 Speaker 1: store of friends were really interactive screens that showed various products, 389 00:23:03,680 --> 00:23:06,080 Speaker 1: and customers could order them by going up to the 390 00:23:06,119 --> 00:23:09,679 Speaker 1: screen and touching using gesture controls that would send information 391 00:23:09,720 --> 00:23:12,440 Speaker 1: to the customer's mobile device, and then they could use 392 00:23:12,560 --> 00:23:15,600 Speaker 1: PayPal on the mobile device to actually pay for the 393 00:23:15,640 --> 00:23:18,560 Speaker 1: thing and arrange for a delivery to their homes. Later 394 00:23:18,640 --> 00:23:22,159 Speaker 1: on a post on the Forrester dot com blog, in 395 00:23:23,480 --> 00:23:27,120 Speaker 1: stated that this experiment really failed to deliver additional value 396 00:23:27,200 --> 00:23:31,399 Speaker 1: to the shopping experience, that it was trying too hard 397 00:23:31,640 --> 00:23:35,600 Speaker 1: to change things. But they they said that there was 398 00:23:35,640 --> 00:23:38,400 Speaker 1: an update to this strategy that was much more effective. 399 00:23:38,760 --> 00:23:43,840 Speaker 1: It was an integration in a Rebecca Minkoff store in Soho, 400 00:23:43,920 --> 00:23:47,720 Speaker 1: in which the digital windows inside the store provided contextual 401 00:23:47,760 --> 00:23:50,240 Speaker 1: information about the products that were there in the store, 402 00:23:50,240 --> 00:23:53,320 Speaker 1: as well as help customers make purchasing decisions and link 403 00:23:53,400 --> 00:23:56,439 Speaker 1: them to customer loyalty programs. And they were interactive in 404 00:23:56,480 --> 00:23:59,800 Speaker 1: a way where you were around the actual physical objects, 405 00:24:00,119 --> 00:24:02,040 Speaker 1: and the author of the piece, whose name I don't 406 00:24:02,080 --> 00:24:04,000 Speaker 1: know because I couldn't find it on the blog post, 407 00:24:04,200 --> 00:24:07,920 Speaker 1: stated that rather than trying to overhaul the entire shopping experience, 408 00:24:08,359 --> 00:24:11,199 Speaker 1: this tactic was aimed more at enhancing the experience and 409 00:24:11,240 --> 00:24:14,600 Speaker 1: that was more effective. Well, we're in the home stretch. 410 00:24:14,760 --> 00:24:17,280 Speaker 1: We've got just a little bit more to say about eBay, 411 00:24:17,280 --> 00:24:19,400 Speaker 1: but before I get into that, let's take another quick 412 00:24:19,400 --> 00:24:30,800 Speaker 1: break to thank our sponsor. According to its official company timeline, 413 00:24:30,880 --> 00:24:33,920 Speaker 1: in two thousand fourteen, eBay announced that it would spin 414 00:24:34,040 --> 00:24:37,840 Speaker 1: off PayPal into a separate company. Now, this was something 415 00:24:37,840 --> 00:24:41,600 Speaker 1: that Donahoe had initially resisted, as did the board of directors, 416 00:24:42,000 --> 00:24:46,240 Speaker 1: but intense pressures in the market pretty much forced eBay's hand. 417 00:24:46,440 --> 00:24:49,280 Speaker 1: So what was going on? Well, first, there was a 418 00:24:49,280 --> 00:24:54,400 Speaker 1: guy named Carl Icon. Carrl Icon is a billionaire businessman 419 00:24:54,560 --> 00:24:58,760 Speaker 1: and an investor who has a large steak in lots 420 00:24:58,960 --> 00:25:03,000 Speaker 1: of different company including eBay. He had more than forty 421 00:25:03,040 --> 00:25:07,720 Speaker 1: six million shares in eBay. Icon pointed out that PayPal 422 00:25:08,160 --> 00:25:11,720 Speaker 1: was the fastest growing division in all of the company 423 00:25:11,760 --> 00:25:14,120 Speaker 1: of eBay, and he said it would be growing even 424 00:25:14,160 --> 00:25:17,120 Speaker 1: faster if it weren't under the umbrella of another company. 425 00:25:17,440 --> 00:25:19,640 Speaker 1: It deserved to be on its own in the market 426 00:25:19,680 --> 00:25:23,479 Speaker 1: where it could really grow. The board of directors of 427 00:25:23,480 --> 00:25:28,840 Speaker 1: eBay initially rejected this proposal in January two fourteen, which 428 00:25:28,920 --> 00:25:32,120 Speaker 1: kind of motivate Icon to start gathering support among shareholders 429 00:25:32,160 --> 00:25:34,879 Speaker 1: to demand the action to create what is called a 430 00:25:34,960 --> 00:25:37,880 Speaker 1: proxy battle, and that could have really set up an 431 00:25:37,880 --> 00:25:42,080 Speaker 1: internal showdown in the company. It was getting pretty ugly. Well. 432 00:25:42,119 --> 00:25:45,800 Speaker 1: September two fourteen is when eBay changed its tune and 433 00:25:45,800 --> 00:25:48,520 Speaker 1: said that the two companies would in fact part ways 434 00:25:48,600 --> 00:25:53,280 Speaker 1: by mid now. Why did the company change its mind, Well, 435 00:25:53,320 --> 00:25:55,439 Speaker 1: one was that wanted to avoid this proxy battle and 436 00:25:55,440 --> 00:25:58,840 Speaker 1: it was coming up on a big annual meeting where 437 00:25:58,920 --> 00:26:01,560 Speaker 1: such a such a battle could have been launched. But 438 00:26:01,640 --> 00:26:06,000 Speaker 1: also the landscape had changed rapidly throughout the year with 439 00:26:06,280 --> 00:26:11,080 Speaker 1: different competing services that we're all about payment processing supported 440 00:26:11,080 --> 00:26:14,640 Speaker 1: by companies like Apple and Ali Baba were popping up 441 00:26:14,680 --> 00:26:17,919 Speaker 1: and cutting into PayPal space. It would be a lot 442 00:26:18,000 --> 00:26:20,640 Speaker 1: easier for PayPal to flourish if it could be its 443 00:26:20,680 --> 00:26:24,880 Speaker 1: own company and compete directly against these services, and eBay 444 00:26:25,000 --> 00:26:28,720 Speaker 1: could benefit from using multiple services, not just PayPal, and 445 00:26:28,720 --> 00:26:30,800 Speaker 1: so the companies kind of hugged it out and they 446 00:26:30,840 --> 00:26:34,400 Speaker 1: went their separate ways. Icon by the way, with with PayPal, 447 00:26:34,640 --> 00:26:37,200 Speaker 1: he swapped out his shares of eBay for an equal 448 00:26:37,280 --> 00:26:39,639 Speaker 1: number of shares and PayPal, So that's kind of what 449 00:26:39,720 --> 00:26:42,800 Speaker 1: he wanted all along. Dan Shulman would be named the 450 00:26:42,880 --> 00:26:46,520 Speaker 1: president and CEO of PayPal, the brand new company. In 451 00:26:46,520 --> 00:26:49,920 Speaker 1: two thousand fifteen, Donahoe stepped down and Devin Winning would 452 00:26:49,960 --> 00:26:53,040 Speaker 1: take on the role of CEO for eBay. Some people said, well, 453 00:26:53,080 --> 00:26:55,879 Speaker 1: why would Donahoe step down? He had led the company 454 00:26:55,960 --> 00:26:59,040 Speaker 1: so effectively, and you could argue that one reason is 455 00:26:59,080 --> 00:27:03,199 Speaker 1: that up till two thousand fifteen, he was overseeing the 456 00:27:03,400 --> 00:27:08,120 Speaker 1: enormous company that included eBay and PayPal. At two thousand fifteen, 457 00:27:08,119 --> 00:27:10,840 Speaker 1: PayPal split off, so he would actually be heading up 458 00:27:10,880 --> 00:27:13,720 Speaker 1: a smaller company. It would actually be a step down 459 00:27:13,880 --> 00:27:17,680 Speaker 1: for him from where he had been, and so maybe 460 00:27:17,720 --> 00:27:20,200 Speaker 1: he had done everything he needed to accomplish, and that's 461 00:27:20,200 --> 00:27:23,080 Speaker 1: why he decided to step down as CEO. Devin Winning 462 00:27:23,160 --> 00:27:25,879 Speaker 1: would take over the role. He earned a b a. 463 00:27:26,040 --> 00:27:29,240 Speaker 1: From Union College and a law degree from Columbia University. 464 00:27:29,520 --> 00:27:33,919 Speaker 1: He had acted as CEO of a company called Nastech Pharmaceutical. 465 00:27:34,119 --> 00:27:36,200 Speaker 1: It was a company that his father had founded and 466 00:27:36,280 --> 00:27:40,400 Speaker 1: led until his early passing and when it was still 467 00:27:40,400 --> 00:27:43,000 Speaker 1: in his twenties when he took over that that company. 468 00:27:43,160 --> 00:27:45,560 Speaker 1: He would go on to become an executive for Reuters 469 00:27:45,600 --> 00:27:48,919 Speaker 1: before joining eBay as the president of the Global eBay 470 00:27:48,960 --> 00:27:52,719 Speaker 1: market places back in two thousand eleven and today he 471 00:27:52,840 --> 00:27:55,840 Speaker 1: also serves on the board of directors for General Motors. 472 00:27:55,880 --> 00:27:59,720 Speaker 1: He got elected to that in in September two thousand 473 00:27:59,760 --> 00:28:04,440 Speaker 1: fifth teen, eBay celebrated its twenty years of being a thing, 474 00:28:05,119 --> 00:28:09,159 Speaker 1: It's twentieth anniversary, and in twos sixteen, eBay acquired a 475 00:28:09,200 --> 00:28:12,680 Speaker 1: company called The Expert Maker, which was a virtual reality 476 00:28:12,720 --> 00:28:15,639 Speaker 1: technology company. So I guess we can look forward to 477 00:28:15,640 --> 00:28:18,639 Speaker 1: shopping and virtual stores and malls using eBay as the 478 00:28:18,680 --> 00:28:22,440 Speaker 1: foundation for various businesses. I'm not certain I need that experience, 479 00:28:22,560 --> 00:28:24,480 Speaker 1: as the online approach has worked fine for me. But 480 00:28:24,520 --> 00:28:27,520 Speaker 1: who knows, maybe it will become the next way of 481 00:28:27,520 --> 00:28:32,359 Speaker 1: shopping for stuff. Uh. eBay has also acquired an image 482 00:28:32,359 --> 00:28:36,480 Speaker 1: recognition company called Corrigan, and it also bought an online 483 00:28:36,520 --> 00:28:40,560 Speaker 1: ticket commerce site in Spain called ticket Miss, and there's 484 00:28:40,600 --> 00:28:43,640 Speaker 1: been a recent curfuffle on eBay features meant to create 485 00:28:43,640 --> 00:28:47,080 Speaker 1: incentives for people to buy stuff. Namely, there's this easy 486 00:28:47,120 --> 00:28:50,680 Speaker 1: low Price feature. The idea is that this feature will 487 00:28:50,680 --> 00:28:54,200 Speaker 1: automatically lower the price of an item if no one 488 00:28:54,240 --> 00:28:57,360 Speaker 1: has been on something like if you list an item 489 00:28:57,400 --> 00:29:00,719 Speaker 1: for sale or forbidding and after a certain amount of 490 00:29:00,720 --> 00:29:04,040 Speaker 1: time nothing has happened, it automatically lowers the price for you. 491 00:29:04,280 --> 00:29:06,720 Speaker 1: And some community members felt that this is unfair, it 492 00:29:06,720 --> 00:29:08,400 Speaker 1: will actually hurt them in the long run, it will 493 00:29:08,440 --> 00:29:11,000 Speaker 1: make themselves for stuff then less than what they were 494 00:29:11,080 --> 00:29:14,680 Speaker 1: comfortable doing, and that it really only benefits eBay because 495 00:29:14,720 --> 00:29:17,000 Speaker 1: eBay makes most of its money, or a great deal 496 00:29:17,000 --> 00:29:21,320 Speaker 1: of its money through successful sales, So even if it's 497 00:29:21,520 --> 00:29:24,160 Speaker 1: small successful sales, if there's a lot of them, that 498 00:29:24,200 --> 00:29:26,400 Speaker 1: amounts up to a huge amount. I mean, that's what 499 00:29:26,440 --> 00:29:30,160 Speaker 1: Pierre medi Aer saw when within the first year of 500 00:29:30,240 --> 00:29:34,000 Speaker 1: launching eBay, once he started putting in these fees. A 501 00:29:34,120 --> 00:29:37,160 Speaker 1: report in the UK found that one in three UK 502 00:29:37,320 --> 00:29:41,800 Speaker 1: consumers had mistakenly purchased a counterfeit electrical product online, so 503 00:29:41,920 --> 00:29:45,360 Speaker 1: something that was being marketed as a recognizable brand but 504 00:29:45,440 --> 00:29:48,400 Speaker 1: it turned out that it was a counterfeit uh and 505 00:29:48,440 --> 00:29:52,800 Speaker 1: they purchased these on sites like eBay and also on Amazon, 506 00:29:52,880 --> 00:29:55,200 Speaker 1: so eBay was not alone in this, And there is 507 00:29:55,200 --> 00:29:58,000 Speaker 1: a growing amount of pressure from various consumer groups and 508 00:29:58,160 --> 00:30:02,440 Speaker 1: companies to convince Amazon and eBay and other sites like 509 00:30:02,480 --> 00:30:06,920 Speaker 1: it to really crack down on counterfeiters. And that pretty 510 00:30:07,000 --> 00:30:09,440 Speaker 1: much brings us up to date with what eBay has 511 00:30:09,480 --> 00:30:12,840 Speaker 1: been up to. There's a car lots of other little 512 00:30:12,840 --> 00:30:15,160 Speaker 1: things like features have been rolled out, but that gets 513 00:30:15,200 --> 00:30:18,160 Speaker 1: so granular that I think it's not very interesting. Pierre 514 00:30:18,280 --> 00:30:20,240 Speaker 1: Midi are, the founder of eBay, is still on the 515 00:30:20,280 --> 00:30:23,080 Speaker 1: board of directors. He did recently sell off some of 516 00:30:23,120 --> 00:30:26,400 Speaker 1: his shares in eBay. He spends a great deal of 517 00:30:26,440 --> 00:30:29,680 Speaker 1: his time doing philanthropic work these days. And before I 518 00:30:29,760 --> 00:30:31,520 Speaker 1: go I thought I would list off some of the 519 00:30:31,520 --> 00:30:34,440 Speaker 1: most expensive and some of the strangest things to sell 520 00:30:34,440 --> 00:30:37,200 Speaker 1: on the auction site. And I grab these items from 521 00:30:37,320 --> 00:30:40,440 Speaker 1: various sources, but a lot of them come from eBay itself. 522 00:30:40,720 --> 00:30:43,719 Speaker 1: eBay has a timeline where they kept a record of 523 00:30:43,760 --> 00:30:46,400 Speaker 1: some of the more expensive things that have been purchased 524 00:30:46,440 --> 00:30:50,560 Speaker 1: on the site, and some other places had different things 525 00:30:50,600 --> 00:30:54,560 Speaker 1: listed that We're not on eBay's official list, which makes 526 00:30:54,560 --> 00:30:58,080 Speaker 1: me wonder how how official and real they are. But 527 00:30:58,120 --> 00:31:00,280 Speaker 1: we're gonna we're gonna take it all with a grain 528 00:31:00,320 --> 00:31:02,120 Speaker 1: of salt. So here's a list of some of the 529 00:31:02,160 --> 00:31:07,520 Speaker 1: more expensive things ah that have been sold or auctioned 530 00:31:07,520 --> 00:31:11,640 Speaker 1: off on eBay. There was a baseball card featuring Honus 531 00:31:11,680 --> 00:31:15,920 Speaker 1: hans Wagner, who played primarily for the Pittsburgh Pirates. His 532 00:31:16,040 --> 00:31:19,640 Speaker 1: career stretched from eighteen seven to nineteen seventeen, so this 533 00:31:19,720 --> 00:31:23,600 Speaker 1: is very early and professional baseball. The cards sold for 534 00:31:23,720 --> 00:31:33,120 Speaker 1: one point to seven million dollars. Yikes, yikes. In two 535 00:31:33,120 --> 00:31:36,840 Speaker 1: thousand one, Rob Mitchell coughed up five hundred seventy seven 536 00:31:36,920 --> 00:31:41,880 Speaker 1: thousand dollars for Black Betsy was a baseball bat. Has 537 00:31:41,920 --> 00:31:45,880 Speaker 1: a baseball bat that belonged to Shulis Joe Jackson. Shulis 538 00:31:45,960 --> 00:31:49,040 Speaker 1: Joe Jackson, in case you aren't familiar with that name, 539 00:31:49,160 --> 00:31:52,640 Speaker 1: was one of the players permanently banned from playing professional 540 00:31:52,680 --> 00:31:56,760 Speaker 1: Baseball after the scandal during the nineteen nineteen World Series 541 00:31:56,840 --> 00:32:01,240 Speaker 1: in which several Chicago White Sox players, including Shoelis Joe Jackson, 542 00:32:01,560 --> 00:32:05,560 Speaker 1: conspired with gamblers to throw the series that they were 543 00:32:05,720 --> 00:32:08,360 Speaker 1: having against the Cincinnati Reds, so in other words, to 544 00:32:08,480 --> 00:32:12,960 Speaker 1: lose on purpose. A Gulf Stream to jet sold for 545 00:32:13,080 --> 00:32:16,720 Speaker 1: four point nine million dollars to a charter flight company 546 00:32:16,800 --> 00:32:19,440 Speaker 1: in Africa, so it wasn't sold to an individual but 547 00:32:19,560 --> 00:32:23,520 Speaker 1: rather a company. In two thousand two, one eBay listing 548 00:32:23,600 --> 00:32:26,480 Speaker 1: was for a house that was built inside an old 549 00:32:26,560 --> 00:32:30,560 Speaker 1: missile silo that was constructed during the Cold War. The 550 00:32:30,680 --> 00:32:34,160 Speaker 1: house sold for two point one million dollars. There was 551 00:32:34,200 --> 00:32:37,280 Speaker 1: an in Zo Ferrari, of which only three hundred ninety 552 00:32:37,400 --> 00:32:40,200 Speaker 1: nine were ever made. It went up for auction in 553 00:32:40,240 --> 00:32:42,720 Speaker 1: two thousand four and sold for more than a million dollars. 554 00:32:43,360 --> 00:32:47,000 Speaker 1: The original Hollywood sign, if you're familiar with that, that's 555 00:32:47,040 --> 00:32:51,120 Speaker 1: on the Hollywood Hills. The original sign was replaced back 556 00:32:51,160 --> 00:32:54,160 Speaker 1: in ninety eight, and the original letters, which are fifty 557 00:32:54,200 --> 00:32:56,160 Speaker 1: ft tall, went up for sale in two thousand five 558 00:32:56,200 --> 00:32:59,560 Speaker 1: and sold for four hundred fifty thousand dollars. There was 559 00:32:59,560 --> 00:33:02,680 Speaker 1: the gig yacht that I mentioned earlier in a previous episode, 560 00:33:02,680 --> 00:33:04,840 Speaker 1: it's still a top item. In fact, depending upon the 561 00:33:04,880 --> 00:33:07,240 Speaker 1: sourcer looking at it is the most expensive thing that 562 00:33:07,280 --> 00:33:10,160 Speaker 1: has ever been sold on eBay. It was a fifty 563 00:33:10,200 --> 00:33:13,920 Speaker 1: percent down payment on eBay and that ended up being 564 00:33:13,920 --> 00:33:17,320 Speaker 1: eighty five million dollars. And as far as I can tell, 565 00:33:17,360 --> 00:33:19,520 Speaker 1: it's for a boat that has yet to have been 566 00:33:19,560 --> 00:33:22,800 Speaker 1: built it it still doesn't really exist other than in 567 00:33:22,920 --> 00:33:26,440 Speaker 1: concept form. That sale happened back in two thousand six. 568 00:33:27,320 --> 00:33:31,240 Speaker 1: Also in two thousand six, a chunk of meteorite from 569 00:33:31,320 --> 00:33:34,600 Speaker 1: Mars sold for four d fifty thousand dollars. It had 570 00:33:34,640 --> 00:33:38,280 Speaker 1: crashed in Nigeria. Back in nineteen sixty two, there was 571 00:33:38,320 --> 00:33:43,200 Speaker 1: a bottle of Samuel Alsop's Arctic Ale that was brewed 572 00:33:43,400 --> 00:33:47,720 Speaker 1: especially for the nineteenth century explorer Sir Edward Belcher for 573 00:33:47,800 --> 00:33:50,920 Speaker 1: his visit to the Arctic, because he wanted a beer 574 00:33:50,960 --> 00:33:54,960 Speaker 1: that wouldn't freeze in Arctic temperatures. It sold for five 575 00:33:55,040 --> 00:33:59,960 Speaker 1: hundred three thousand dollars. A bottle of beer for five 576 00:34:00,040 --> 00:34:02,640 Speaker 1: hundred three thousand dollars. Thank goodness, it wasn't a six pack. 577 00:34:02,800 --> 00:34:06,920 Speaker 1: Right At Kate Middleton's wedding to Prince William of England, 578 00:34:07,080 --> 00:34:10,600 Speaker 1: Princess Beatrice wore a hat that I can only describe 579 00:34:11,200 --> 00:34:14,680 Speaker 1: as totally hideous. What do I know, I'm not a 580 00:34:14,760 --> 00:34:18,160 Speaker 1: royalty I got I got no noble blood in me. 581 00:34:18,640 --> 00:34:21,919 Speaker 1: But anyway, this monstrosity, and you really need to look 582 00:34:21,920 --> 00:34:23,920 Speaker 1: at a picture of this. In fact, I'm gonna have 583 00:34:24,000 --> 00:34:27,480 Speaker 1: to show Tari a picture of Princess Beatrice's hat when 584 00:34:27,520 --> 00:34:31,800 Speaker 1: this episode is over. It's sold for eighty one English pounds. 585 00:34:31,800 --> 00:34:36,720 Speaker 1: Back in two thousand eleven, oh during a charity auction, 586 00:34:36,760 --> 00:34:39,720 Speaker 1: eBay offered up the chance to have lunch with Warren Buffett, 587 00:34:39,800 --> 00:34:43,120 Speaker 1: and this has become an annual event since then. And 588 00:34:43,200 --> 00:34:46,680 Speaker 1: the initial lunch sold for three point four million dollars 589 00:34:46,760 --> 00:34:49,840 Speaker 1: and no telling that actually included dessert or not. In 590 00:34:49,880 --> 00:34:54,160 Speaker 1: two thousand twelve, an Italian village called pratt O Richia, 591 00:34:54,680 --> 00:34:57,600 Speaker 1: which was nearly vacant, it was almost abandoned, had been 592 00:34:57,640 --> 00:35:00,400 Speaker 1: auctioned off for three point one million dollars. It is 593 00:35:00,440 --> 00:35:03,320 Speaker 1: not the only town that has gone up for auction 594 00:35:03,480 --> 00:35:09,359 Speaker 1: on eBay. Others include Albert, Texas and Bridgeville, California. Also 595 00:35:09,440 --> 00:35:13,480 Speaker 1: in two thousand twelve, a letter written by Albert Einstein 596 00:35:13,600 --> 00:35:16,880 Speaker 1: sold for three million dollars on eBay. The winning bidder 597 00:35:16,920 --> 00:35:20,440 Speaker 1: was a philosopher named Eric good Kind or good Kind, 598 00:35:20,840 --> 00:35:25,560 Speaker 1: more likely because of the spelling of that name. A 599 00:35:25,600 --> 00:35:30,080 Speaker 1: lot that contained six d seventy five vintage lunch boxes 600 00:35:30,200 --> 00:35:32,719 Speaker 1: dating as far back as the nineteen fifties sold for 601 00:35:32,800 --> 00:35:36,200 Speaker 1: one point seven million dollars in September two thousand thirteen. 602 00:35:36,280 --> 00:35:39,600 Speaker 1: So someone really likes their lunch boxes. The car featured 603 00:35:39,640 --> 00:35:42,080 Speaker 1: at the end of the nineteen seventy eight film Greece 604 00:35:42,320 --> 00:35:46,759 Speaker 1: sold for one eighty thousand dollars in February fourteen. And 605 00:35:46,880 --> 00:35:50,279 Speaker 1: a copy of Action Comics number one, which was the 606 00:35:50,320 --> 00:35:54,480 Speaker 1: first appearance of Superman. It originally sold for ten cents 607 00:35:54,520 --> 00:35:57,920 Speaker 1: when it came out in nineteen thirty eight. This new 608 00:35:58,239 --> 00:36:02,200 Speaker 1: or not new, but this, this well preserved copy of 609 00:36:02,239 --> 00:36:05,240 Speaker 1: Action Comics number one, sold for three point two million 610 00:36:05,320 --> 00:36:08,959 Speaker 1: dollars in an auction in August. Here's some other stuff 611 00:36:09,000 --> 00:36:10,759 Speaker 1: I found while looking for weird things that have been 612 00:36:10,800 --> 00:36:13,840 Speaker 1: up for auction. Now these are from other sites, not 613 00:36:13,960 --> 00:36:18,120 Speaker 1: just eBay's official timeline. So again I wasn't able to 614 00:36:18,120 --> 00:36:21,760 Speaker 1: confirm all of these actually happened, but they're reported widely, 615 00:36:21,920 --> 00:36:25,400 Speaker 1: so take it with a grain of salt Justin Timberlake's 616 00:36:25,440 --> 00:36:28,759 Speaker 1: half eaten fringe toast. Some fan was able to get 617 00:36:28,800 --> 00:36:33,640 Speaker 1: hold of the leftovers that Justin Timberlake left behind after 618 00:36:33,719 --> 00:36:36,600 Speaker 1: eating French toast, and it sold for more than a 619 00:36:36,680 --> 00:36:41,720 Speaker 1: grand In two thousand you a corn flake that vaguely 620 00:36:41,760 --> 00:36:44,800 Speaker 1: resembled the shape of Illinois went up for auction once. 621 00:36:45,520 --> 00:36:49,520 Speaker 1: Various haunted dolls have been sold on eBay. All fans 622 00:36:49,719 --> 00:36:52,040 Speaker 1: of the podcast of My Brother, My Brother and Me 623 00:36:52,440 --> 00:36:55,239 Speaker 1: can attest to this, as they do a Haunted Dolls 624 00:36:55,320 --> 00:36:59,400 Speaker 1: segment occasionally on their show. A derrito chip said to 625 00:36:59,440 --> 00:37:02,040 Speaker 1: be in the shape of the Pope's hat went on 626 00:37:02,160 --> 00:37:06,040 Speaker 1: sale on an eBay auction. Uh, and I mean, come on, 627 00:37:06,120 --> 00:37:08,680 Speaker 1: they all kind of are the shape of a pope's hat. 628 00:37:09,040 --> 00:37:11,920 Speaker 1: There was a cemetery plot that went up for auction 629 00:37:11,960 --> 00:37:16,680 Speaker 1: on eBay, A special cemetery plot in California, located near 630 00:37:16,880 --> 00:37:21,480 Speaker 1: Marilyn Monroe's grave. It was actually occupied. It was not 631 00:37:21,560 --> 00:37:23,920 Speaker 1: an empty plot when I went up for sale. Was 632 00:37:23,960 --> 00:37:28,319 Speaker 1: occupied by Richard Poncher, whose widow decided to put the 633 00:37:28,320 --> 00:37:31,239 Speaker 1: plot up for sales an above ground plot so they 634 00:37:31,239 --> 00:37:34,160 Speaker 1: didn't have to dig anybody up but they decided. The 635 00:37:34,200 --> 00:37:36,480 Speaker 1: widow decided she was going to sell the plot to 636 00:37:37,680 --> 00:37:42,840 Speaker 1: someone on an auction and move her husband's remains to 637 00:37:43,200 --> 00:37:46,400 Speaker 1: somewhere else. It sold for four point six million dollars, 638 00:37:46,440 --> 00:37:49,160 Speaker 1: according to Time, and she had decided to do this 639 00:37:49,200 --> 00:37:52,920 Speaker 1: in order to pay the mortgage on her Beverly Hills 640 00:37:52,960 --> 00:37:57,439 Speaker 1: home and then move somewhere else. Uh. Also, once upon 641 00:37:57,480 --> 00:38:02,000 Speaker 1: a time a user put up for sale or for 642 00:38:02,000 --> 00:38:07,760 Speaker 1: for auction, the Meaning of Life, not the Monty Python movie, 643 00:38:08,360 --> 00:38:13,319 Speaker 1: but this person said that he had supposedly discovered what 644 00:38:13,440 --> 00:38:16,040 Speaker 1: the true meaning of life was and he was ready 645 00:38:16,040 --> 00:38:18,720 Speaker 1: to auction it off to the highest bidder. The highest 646 00:38:18,719 --> 00:38:23,520 Speaker 1: bidder paid the prinsle Lie sum of three dollars and 647 00:38:23,640 --> 00:38:28,120 Speaker 1: twenty six cents. And I suppose they've kept the secret 648 00:38:28,719 --> 00:38:31,720 Speaker 1: because it was hard earned. For less than five bucks. 649 00:38:31,719 --> 00:38:35,680 Speaker 1: They got the meaning of life, apparently, And that wraps 650 00:38:35,800 --> 00:38:38,239 Speaker 1: up this discussion about eBay. It was a lot of 651 00:38:38,239 --> 00:38:41,000 Speaker 1: fun to look into this company, and I learned a 652 00:38:41,000 --> 00:38:47,239 Speaker 1: lot going through it, especially about the very uh bold 653 00:38:47,280 --> 00:38:51,280 Speaker 1: moves that various eBay executives have made throughout its history, 654 00:38:51,360 --> 00:38:56,239 Speaker 1: both to great effect and sometimes too great detriment. UH. 655 00:38:56,760 --> 00:39:00,200 Speaker 1: Really kind of a fascinating story overall, and Pierre made Are, 656 00:39:00,239 --> 00:39:02,719 Speaker 1: who launched the whole thing, seems like he he's a 657 00:39:02,719 --> 00:39:06,759 Speaker 1: pretty cool guy. UM definitely someone who really believes in 658 00:39:06,800 --> 00:39:09,440 Speaker 1: giving back to communities. He has done an awful lot 659 00:39:09,440 --> 00:39:13,000 Speaker 1: of conservation work in Hawaii as well, and I find 660 00:39:13,000 --> 00:39:17,040 Speaker 1: that really admirable. So fascinating story. I can't wait to 661 00:39:17,080 --> 00:39:20,680 Speaker 1: look at the next company history. I haven't quite decided 662 00:39:20,719 --> 00:39:23,759 Speaker 1: which company I'm going to focus on next. I want 663 00:39:23,800 --> 00:39:25,920 Speaker 1: to do a couple of episodes that are not company 664 00:39:26,000 --> 00:39:29,880 Speaker 1: focused before I do another story of series because it 665 00:39:29,920 --> 00:39:32,120 Speaker 1: gets pretty long having to do three or four episodes 666 00:39:32,160 --> 00:39:34,719 Speaker 1: about the same subject. So I'm gonna mix it up 667 00:39:34,719 --> 00:39:36,200 Speaker 1: a little bit over the next couple. I hope you 668 00:39:36,239 --> 00:39:39,040 Speaker 1: guys enjoy it. And uh, I hope you guys are 669 00:39:39,719 --> 00:39:41,680 Speaker 1: ready to let me know what you want to hear. 670 00:39:41,840 --> 00:39:45,239 Speaker 1: Send me a message, tell me about any tech companies 671 00:39:45,360 --> 00:39:50,080 Speaker 1: or products or trends, or maybe there's a person in 672 00:39:50,120 --> 00:39:52,600 Speaker 1: tech you would like me to focus on. Send me 673 00:39:52,680 --> 00:39:55,399 Speaker 1: a message. The email address is tech Stuff at house 674 00:39:55,440 --> 00:39:57,160 Speaker 1: touff Works dot com, or drop me a line on 675 00:39:57,200 --> 00:39:59,480 Speaker 1: Facebook or Twitter. The handle of both of those is 676 00:39:59,480 --> 00:40:02,520 Speaker 1: tech Stuff H. S W. Don't forget to follow us 677 00:40:02,520 --> 00:40:06,200 Speaker 1: on Instagram and I'll talk to you again really soon. 678 00:40:11,600 --> 00:40:14,040 Speaker 1: For more on this and thousands of other topics, because 679 00:40:14,080 --> 00:40:25,239 Speaker 1: at how stuff Works dot com