WEBVTT - A New Media Business Model 

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<v Speaker 1>Pushkin Pushkin from Pushkin Industries. This is Deep Background, the

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<v Speaker 1>show where we explore the stories behind the stories in

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<v Speaker 1>the news. I'm Noah Feldman. As regular listeners know, this

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<v Speaker 1>season's theme at Deep Background is power, and right now

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<v Speaker 1>we're talking about power in the worlds of media and publishing.

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<v Speaker 1>Today we're going to look at an aspect of publishing

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<v Speaker 1>that is often opaque, the world of business journalism. But

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<v Speaker 1>not business journalism as you would find it in the

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<v Speaker 1>pages of the Wall Street Journal. Rather business journalism of

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<v Speaker 1>the kind that you find in magazines like Entrepreneur, Fast Company,

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<v Speaker 1>or Force. These kinds of journalism are distinctive in their

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<v Speaker 1>relationship to the structures of capital themselves, namely the businesses

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<v Speaker 1>that gather capital and expend it in trying to make

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<v Speaker 1>more money. In that sense, today's conversation genuinely goes behind

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<v Speaker 1>the stories that we might read in this genre of news.

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<v Speaker 1>To discuss these issues, we're joined by Jason Feiffer, who's

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<v Speaker 1>the editor in chief of the magazine Entrepreneur. He's agreed

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<v Speaker 1>to talk to us about the state of his industry,

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<v Speaker 1>how he conceives his job, and how it relates to

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<v Speaker 1>other forms of journalism. That we're accustomed to thinking about. Jason,

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<v Speaker 1>thank you so much for being here. Thank you. I

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<v Speaker 1>want to start by just diving into the industry that

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<v Speaker 1>you're most focused on right now, the magazine industry. You're

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<v Speaker 1>part of it, the business journalism part of it seems

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<v Speaker 1>to be thriving at a time when most of the

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<v Speaker 1>rest of the industry is. I guess it's somewhere in

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<v Speaker 1>the middle of its freefall according to conventional wisdom. So

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<v Speaker 1>am I right about what looks like a good moment

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<v Speaker 1>in the history of a business journalism and business magazines?

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<v Speaker 1>And if so, what's the secret that you guys have

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<v Speaker 1>that the rest of the industry is struggling with? At

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<v Speaker 1>least I can speak for us in that we are

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<v Speaker 1>doing very well. The pandemic was scary, of course, as

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<v Speaker 1>it was for everybody, but it came roaring back really fast,

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<v Speaker 1>and we've been on an upward trajectory for years as

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<v Speaker 1>you would define it by any reasonable standard, which is

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<v Speaker 1>to say, traffic, readership, advertising, and so on. And that's

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<v Speaker 1>been great. And look, I just want to make sure

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<v Speaker 1>I'm like speaking most for my own corner of the world,

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<v Speaker 1>because when we say business journalism, we can mean a

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<v Speaker 1>lot of different things, and one thing I don't do

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<v Speaker 1>an entrepreneur is run deep investigative pieces that are gonna

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<v Speaker 1>uncover bad deeds from CEOs and so on, because that's

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<v Speaker 1>just not our mission. Our mission is to support entrepreneurs.

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<v Speaker 1>And so in my world, what I see is an

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<v Speaker 1>unbelievable explosion in interest and desire to be an entrepreneur

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<v Speaker 1>or to at least infuse your life with those kinds

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<v Speaker 1>of mindsets of taking control of your life and building

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<v Speaker 1>something for your own and so on, and so there's

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<v Speaker 1>a lot of energy around that. I have often said,

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<v Speaker 1>as I've explained the media to friends, that I don't

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<v Speaker 1>know what on earth I would do if I was

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<v Speaker 1>running Time magazine, because it tries to reach so many people,

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<v Speaker 1>it has to be so many different things. But this

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<v Speaker 1>particular audience, business, entrepreneurship, there's a lot of energy. And

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<v Speaker 1>I don't think even though there's a million resources, enough

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<v Speaker 1>trusted resources, because there are a lot of people who

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<v Speaker 1>are out there trying to take advantage of your time

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<v Speaker 1>and money, and so to have a did brand that

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<v Speaker 1>people can turn to, I think still has a lot

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<v Speaker 1>of value even in a fractured media environment. Let's dig

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<v Speaker 1>deep a little bit on that, because it makes sense

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<v Speaker 1>to me to say that to be in a space

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<v Speaker 1>where the culture is bringing a lot of energy, right,

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<v Speaker 1>we are in a better or worse in a business

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<v Speaker 1>culture where many of our heroes are people who started companies,

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<v Speaker 1>and in that sense, entrepreneurship is a kind of tremendous

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<v Speaker 1>cultural ideal. Yet if you think of say, you know,

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<v Speaker 1>fashion or glamour or luxury, that's also a space where

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<v Speaker 1>there's a lot of excitement and attraction in the culture.

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<v Speaker 1>And yet the big magazines that were the dominant players

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<v Speaker 1>in shaping our conception of that cultural movement are struggling

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<v Speaker 1>relative to where they once were. So does there feel

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<v Speaker 1>like there's something different to you about entrepreneurship at that

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<v Speaker 1>end of the business that makes us distinctive. Yeah, it's

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<v Speaker 1>a really interesting question. I think that we need to

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<v Speaker 1>put what I'm experiencing into a broader context, which is

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<v Speaker 1>to say, maybe thirty forty years ago, because that's how

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<v Speaker 1>long this brand has been around. The brand was a

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<v Speaker 1>singular voice in the world of entrepreneurship in a way

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<v Speaker 1>that it is not now. It simply can't be. There

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<v Speaker 1>are too many people, as you say, who are offering

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<v Speaker 1>the kinds of things that we offer, which is to say,

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<v Speaker 1>guidance on entrepreneurship and insider access to how people think

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<v Speaker 1>and all that stuff. And so what's our value proposition

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<v Speaker 1>now in a crowded world of those folks. Well, for one,

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<v Speaker 1>I think there's a I think that it's fair to

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<v Speaker 1>say that we live in an abundance world, which is

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<v Speaker 1>to say that just because somebody comes along and occupies

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<v Speaker 1>a space that you might be in doesn't mean that

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<v Speaker 1>you necessarily have to lose something. Instead, I think that

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<v Speaker 1>we have to think of a brand and an individual

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<v Speaker 1>as both being valuable and in a space that has

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<v Speaker 1>infinite expansion. I'm really unthreatened by and I know that

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<v Speaker 1>we'll get into this a little bit later, but you know,

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<v Speaker 1>I'm unthreatened by the fracturing of a media environment. I'm

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<v Speaker 1>unthreatened by not being the sole authoritative voice in a space.

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<v Speaker 1>I think that as long as you have an understanding

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<v Speaker 1>of what kind of value you can bring that maybe

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<v Speaker 1>others don't, that you still have a place in their lives.

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<v Speaker 1>Let me ask what I hope it's a foundational question

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<v Speaker 1>and if it has a tinge of kind of curious skepticism.

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<v Speaker 1>That's okay. Sure, you use the word brand a few

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<v Speaker 1>times describe entrepreneur, and that makes perfect sense, both in

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<v Speaker 1>the concrete it's a business and it's a business that's

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<v Speaker 1>setting out to make profit, and also in the sense

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<v Speaker 1>that any entity can be thought of as a brand

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<v Speaker 1>in some sense. That said, when you were describing the brand,

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<v Speaker 1>you were also saying, look, there's certain kinds of journalism

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<v Speaker 1>we don't do. We're not trying to do the investigative

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<v Speaker 1>journim to find distortions or frauds. And you also said

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<v Speaker 1>that you have a kind of mission driven vision that

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<v Speaker 1>you're supportive of people who are entrepreneurs. Is it possible

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<v Speaker 1>that that's the model that's capable of existing in the

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<v Speaker 1>media world today, And is there something worrisommer or devastating

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<v Speaker 1>about that that, namely that a media business that says, look,

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<v Speaker 1>this is our mission. We're helping these folks. We stand

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<v Speaker 1>behind this set of beliefs and values. We're not trying to,

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<v Speaker 1>in some neutral or objective way, describe the ends and

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<v Speaker 1>the outs and the goods and the bads to the world.

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<v Speaker 1>And if if that's right, shouldn't we be worried about

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<v Speaker 1>that with respect to media power, because won't let mean

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<v Speaker 1>that more and more media will gravitate towards that kind

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<v Speaker 1>of brand oriented, mission oriented work rather than trying to

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<v Speaker 1>explain the world to us. So this is a really

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<v Speaker 1>wonderful question and really insightful. And again, I can only

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<v Speaker 1>speak for myself and my own views and experiences here,

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<v Speaker 1>but I think that we do ourselves a disservice. And

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<v Speaker 1>I'm speaking we generally, the people who think about things

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<v Speaker 1>when we try to create simple narratives out of chaos.

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<v Speaker 1>And I don't worry that just because a brand like

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<v Speaker 1>Entrepreneur is doing well. And again, I just very very

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<v Speaker 1>open about what we do and what we don't do.

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<v Speaker 1>We're not the New York Times Business Section, we're not

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<v Speaker 1>Bloomberg BusinessWeek. We serve entrepreneurs and we champion entrepreneurs. It's

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<v Speaker 1>a totally different thing. But just because this does well

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<v Speaker 1>doesn't mean that the opposite can't do well too. And

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<v Speaker 1>we also should be mindful that the way that we

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<v Speaker 1>think of the media today is not some timeless thing,

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<v Speaker 1>but it's actually a fairly new thing. I mean, if

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<v Speaker 1>you're rewind to what media looked like in America and

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<v Speaker 1>the eighteen hundreds. It doesn't look anything like what we

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<v Speaker 1>are worried we're losing now with a handful of authoritative

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<v Speaker 1>and objective enterprises that try to separate truth from fiction

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<v Speaker 1>and call the shots that that that's a that's a

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<v Speaker 1>new thing. So let's not think that just because something

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<v Speaker 1>exists now, it needs to exist in the way that

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<v Speaker 1>we're familiar with it forever and ever, because it didn't

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<v Speaker 1>exist forever and ever. So that's not to discount the

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<v Speaker 1>real importance, of course, of that kind of journalism. It's

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<v Speaker 1>exceptionally valuable. I just don't worry about its existence in

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<v Speaker 1>a changing media environment because we are we are the

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<v Speaker 1>products of change. We're constantly seeing change. And I think

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<v Speaker 1>that we often make this mistake of thinking that just

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<v Speaker 1>because something exists in the form that we're familiar with it,

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<v Speaker 1>that that's the best form that it could ever take,

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<v Speaker 1>and that any shift in that form is somehow unprecedented,

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<v Speaker 1>because that's not the case. So yes, I think that

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<v Speaker 1>it's a good thing that entrepreneur thrives. I think that

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<v Speaker 1>it's a good thing that brands and media organizations that

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<v Speaker 1>do quite the opposite of us also thrive. And I

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<v Speaker 1>think that both are and will be disrupted. And I

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<v Speaker 1>think that's also fine because new forms of serving what

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<v Speaker 1>those brands do, which could be either supporting industries or

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<v Speaker 1>supporting people on individual levels, or holding power to account,

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<v Speaker 1>which is an exceptionally important thing, is something that people

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<v Speaker 1>will know how, they'll find ways to do it, even

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<v Speaker 1>if the economies of media as we know it shift

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<v Speaker 1>and maybe even die. It's just it's happened enough times

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<v Speaker 1>before that I just don't think that we can say

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<v Speaker 1>our time will be different. Our time is never different.

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<v Speaker 1>So let me push back a little bit on that. Sure,

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<v Speaker 1>the background music of what you're saying is the language

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<v Speaker 1>of I would call it creative destruction. Within capitalism, things

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<v Speaker 1>are changing, they're evolving their new opportunities, and that makes

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<v Speaker 1>a lot of sense, especially given that entrepreneur has a

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<v Speaker 1>history of being associated with small businesses, scrappy startups, the

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<v Speaker 1>little guy who are after all, almost always interested in

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<v Speaker 1>trying to change things and disrupt and bring about new results.

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<v Speaker 1>But there is a powerful argument out there that says

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<v Speaker 1>what's distinctive about our moment is just how enormously powerful

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<v Speaker 1>the near monopolists out there are. The Amazons, the alphabets,

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<v Speaker 1>the facebooks, and that argument sometimes comes with a title

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<v Speaker 1>the Curse of bigness. It's actually an idea that comes

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<v Speaker 1>from Louis Brandeis and from progressive antitrust legislation more than

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<v Speaker 1>a century ago. But it was used recently by Tim

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<v Speaker 1>wu who's a professor at Columbia who's become Joe Biden's

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<v Speaker 1>special advisor on antitrust. And you know, broadly speaking, the

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<v Speaker 1>view is that all that good stuff change, evolution is

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<v Speaker 1>being blocked in the current moment. When you think about

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<v Speaker 1>the mission for entrepreneur, how do you think about the

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<v Speaker 1>big mega companies, which on one view, are actually a

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<v Speaker 1>bad thing for your smaller mission driven people. I don't know.

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<v Speaker 1>I mean, if you rewind only a couple decades ago,

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<v Speaker 1>you find all these stories about how Yahoo will never

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<v Speaker 1>be defeated and Nokia will own smartphones forever, and because

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<v Speaker 1>Amazon has put such a dent in Walmart, and you

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<v Speaker 1>can rewind all the way back to A and P Supermarkets,

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<v Speaker 1>the very first supermarket chain, and who how could that

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<v Speaker 1>ever be defeated? And you know, like we were constantly

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<v Speaker 1>I think having this narrative in American culture that that

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<v Speaker 1>bigness is permanent. Whatever new thing we're seeing couldn't possibly

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<v Speaker 1>be displaced, and then over and over again it is.

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<v Speaker 1>And you're right, of course that people small businesses must

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<v Speaker 1>use Facebook. They must use it. It's impossible not to.

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<v Speaker 1>They also find it pretty useful, and I think are

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<v Speaker 1>also finding lots of other ways to reach people that

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<v Speaker 1>aren't on Facebook. I think you work with what you've got.

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<v Speaker 1>I think that when I look at entrepreneurs, I find,

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<v Speaker 1>first of all, quite a lot of fascination. Interestingly among

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<v Speaker 1>entrepreneurs of big players. People want to know about Jeff Bezos.

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<v Speaker 1>They want to know about Elon Musk. I mean at

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<v Speaker 1>entrepreneur dot com right now. I mean if Elon Musk

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<v Speaker 1>farts in the woods and we ran a headline Elon

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<v Speaker 1>Musk farts in the Woods, it would get like three

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<v Speaker 1>million views. And people are fascinated by these people because

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<v Speaker 1>they built something extraordinary, and they are savvy, and they

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<v Speaker 1>are sometimes is quite ruthless. And it's not to say

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<v Speaker 1>that their business practices are always to be celebrated, because

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<v Speaker 1>they certainly are not. I ultimately come down on the

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<v Speaker 1>side of it's worth figuring out where the opportunities are

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<v Speaker 1>and where the opportunities aren't, both in coverage and being

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<v Speaker 1>an entrepreneur who's trying to live and build in a

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<v Speaker 1>world that has large competitors. And what you will find

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<v Speaker 1>if you talk to entrepreneurs is that they do not

0:14:44.316 --> 0:14:49.636
<v Speaker 1>sit there wringing their hands over that there is a

0:14:49.676 --> 0:14:52.356
<v Speaker 1>giant competitor in a space. Instead, what they tend to

0:14:52.396 --> 0:14:56.356
<v Speaker 1>do is think, well, what is this competitor missing and

0:14:56.756 --> 0:15:00.316
<v Speaker 1>what kind of white space is available? Because this competitor

0:15:01.036 --> 0:15:04.076
<v Speaker 1>fast in some ways, though they may be are slow

0:15:04.116 --> 0:15:07.916
<v Speaker 1>in other ways. And this is why people aren't afraid

0:15:07.956 --> 0:15:14.156
<v Speaker 1>of trying to establish new social networks and new search engines.

0:15:14.236 --> 0:15:16.196
<v Speaker 1>And that's not to say any of these are necessarily

0:15:16.236 --> 0:15:19.196
<v Speaker 1>going to topple Facebook or Google, but I don't know

0:15:19.236 --> 0:15:21.116
<v Speaker 1>that that has to be the goal. The goal is

0:15:21.156 --> 0:15:24.836
<v Speaker 1>can you build something new and innovative that's going to

0:15:24.876 --> 0:15:29.556
<v Speaker 1>solve a problem that in existing incumbent does not And

0:15:29.596 --> 0:15:32.476
<v Speaker 1>I think the opportunity is there to do that. You're

0:15:32.476 --> 0:15:36.636
<v Speaker 1>saying something that's really fascinating me, So go back for

0:15:36.676 --> 0:15:38.956
<v Speaker 1>a moment to this policy debate that's being fought out

0:15:39.076 --> 0:15:41.756
<v Speaker 1>between the Biden administration and others, and that's going to

0:15:41.796 --> 0:15:43.996
<v Speaker 1>be thought over the next few years in the courts

0:15:44.076 --> 0:15:48.956
<v Speaker 1>about bigness at about competition. You know, one of the

0:15:48.996 --> 0:15:51.836
<v Speaker 1>things that the innovative thinkers like Timu, like Lena Khan,

0:15:51.916 --> 0:15:55.116
<v Speaker 1>who's now become the chairperson of the FDC, have been

0:15:55.196 --> 0:15:58.476
<v Speaker 1>arguing is that although it's not so obvious how individual

0:15:58.516 --> 0:16:03.876
<v Speaker 1>consumers are harmed by bigness, nevertheless there is somebody who's

0:16:03.916 --> 0:16:07.276
<v Speaker 1>really affected by it, and it's the smaller firms that

0:16:07.316 --> 0:16:10.036
<v Speaker 1>would want to rise up and compete, and we should

0:16:10.076 --> 0:16:12.076
<v Speaker 1>be really worried about that because without those in the

0:16:12.116 --> 0:16:14.956
<v Speaker 1>long run, things really will be worse off for consumers.

0:16:14.956 --> 0:16:17.116
<v Speaker 1>And that's sort of one of their back to the

0:16:17.116 --> 0:16:20.316
<v Speaker 1>future kinds of arguments that they're trying to make. If

0:16:20.356 --> 0:16:23.396
<v Speaker 1>I hear you correctly, it sounds like, at least speaking

0:16:23.396 --> 0:16:26.476
<v Speaker 1>in a general way, for this constituency of small business owners,

0:16:27.076 --> 0:16:29.556
<v Speaker 1>that they're not so worried about in your account, they're

0:16:29.596 --> 0:16:31.676
<v Speaker 1>not so worried at least at a collective level about it.

0:16:31.676 --> 0:16:34.156
<v Speaker 1>It's not the thing that that preoccupies them. And indeed,

0:16:34.156 --> 0:16:36.956
<v Speaker 1>if you put up coverage that's interested in the big

0:16:36.996 --> 0:16:39.796
<v Speaker 1>successful people who started companies, you're saying, you get a

0:16:39.796 --> 0:16:42.876
<v Speaker 1>lot of reaction and probably most of it adulatory, you know,

0:16:42.916 --> 0:16:46.556
<v Speaker 1>positive in some general sense. So if that's so, that

0:16:46.636 --> 0:16:49.236
<v Speaker 1>means that the case the Timu that Lena Khan that

0:16:49.236 --> 0:16:51.836
<v Speaker 1>the Biden administration are trying to make, it's actually an

0:16:51.836 --> 0:16:54.556
<v Speaker 1>even harder case to make than they present it as being.

0:16:55.276 --> 0:16:58.596
<v Speaker 1>If the constituency that they say is being harmed small

0:16:58.636 --> 0:17:02.956
<v Speaker 1>business is actually not so upset or doesn't really imagine

0:17:02.956 --> 0:17:05.836
<v Speaker 1>itself as thinking of itself is harmed. And just to

0:17:05.876 --> 0:17:07.956
<v Speaker 1>follow onto that is, if they did. If your readers

0:17:07.956 --> 0:17:10.916
<v Speaker 1>and your constituents thought that they were being badly harmed

0:17:10.916 --> 0:17:13.196
<v Speaker 1>by this, I take it that would become an important

0:17:13.196 --> 0:17:15.476
<v Speaker 1>part of your coverage. Right If they thought an everyday

0:17:15.476 --> 0:17:18.076
<v Speaker 1>basis that something was making their lives difficult or miserable,

0:17:18.316 --> 0:17:20.076
<v Speaker 1>I assume they would want to want to read about it,

0:17:20.076 --> 0:17:23.156
<v Speaker 1>and they'd want you to cover it. I really appreciate

0:17:23.196 --> 0:17:26.036
<v Speaker 1>that observation. So a couple of things here. Number One,

0:17:28.396 --> 0:17:32.956
<v Speaker 1>Entrepreneurs are kinds of people who like to look at

0:17:33.036 --> 0:17:35.396
<v Speaker 1>what's available and what other people aren't thinking about, and

0:17:35.436 --> 0:17:37.276
<v Speaker 1>then move forward. What they don't do is sit on

0:17:37.316 --> 0:17:39.996
<v Speaker 1>the sidelines and grumble about the things that are in

0:17:40.076 --> 0:17:42.756
<v Speaker 1>their way. It's not the thing that's on the top

0:17:42.796 --> 0:17:47.076
<v Speaker 1>of their mind. They are thinking about how they can

0:17:47.196 --> 0:17:52.116
<v Speaker 1>spot opportunity that other people haven't, and they see these

0:17:52.356 --> 0:17:57.956
<v Speaker 1>giant companies as at once instructive. They're very interested in

0:17:57.996 --> 0:18:02.796
<v Speaker 1>what exceptionally successful founders have done and how they operate,

0:18:03.076 --> 0:18:05.556
<v Speaker 1>because there are things to learn from them. But then

0:18:05.596 --> 0:18:10.156
<v Speaker 1>they also are looking around for ways that they could

0:18:10.596 --> 0:18:15.396
<v Speaker 1>build something utilizing opportunities that are created by these incumbents.

0:18:15.436 --> 0:18:18.316
<v Speaker 1>I mean, how many businesses have been built on Instagram.

0:18:19.316 --> 0:18:22.476
<v Speaker 1>I mean it's countless. I mean, look, this is like

0:18:22.556 --> 0:18:24.596
<v Speaker 1>a This is just going to zoom far off, but

0:18:24.636 --> 0:18:26.036
<v Speaker 1>I promise I'm going to bring it back. I just

0:18:26.076 --> 0:18:27.996
<v Speaker 1>want to tell you this little story that I'm obsessed with,

0:18:28.076 --> 0:18:31.876
<v Speaker 1>and it's about the dawn of the phonograph. So the

0:18:31.876 --> 0:18:34.636
<v Speaker 1>phonograph comes along and it is the very first time

0:18:34.716 --> 0:18:38.276
<v Speaker 1>that anybody ever can hear recorded music. I mean, just

0:18:38.316 --> 0:18:43.236
<v Speaker 1>think about the massive change that that represents. So before that,

0:18:43.716 --> 0:18:45.396
<v Speaker 1>through all of human history, the only time that you

0:18:45.436 --> 0:18:49.116
<v Speaker 1>could ever hear music is if somebody is literally playing

0:18:49.156 --> 0:18:51.276
<v Speaker 1>an instrument in front of you, the only way. And

0:18:51.276 --> 0:18:53.916
<v Speaker 1>then suddenly this machine comes along, and this new industry

0:18:53.916 --> 0:18:56.756
<v Speaker 1>comes along, and it proposes a completely different way of

0:18:56.796 --> 0:19:00.436
<v Speaker 1>experiencing this music, and all of the musicians of the time,

0:19:00.516 --> 0:19:04.716
<v Speaker 1>high profile musicians at the time, are absolutely furious about this.

0:19:04.836 --> 0:19:07.436
<v Speaker 1>John Philip Souza, who of course we know now is

0:19:07.476 --> 0:19:11.836
<v Speaker 1>the composer of all our fam marchesa, that's John Phillips,

0:19:12.276 --> 0:19:16.276
<v Speaker 1>John Philip Susa, is writing screeds against recorded music. He

0:19:16.316 --> 0:19:18.356
<v Speaker 1>makes one of his arguments, which I love the most

0:19:18.396 --> 0:19:21.116
<v Speaker 1>because it's just so insane, was he would say, recorded

0:19:21.236 --> 0:19:23.556
<v Speaker 1>music will enter the home. When it enters the home,

0:19:24.356 --> 0:19:27.436
<v Speaker 1>it will replace all forms of live music, because of course,

0:19:27.556 --> 0:19:31.196
<v Speaker 1>why would you perform live music when instead you could

0:19:31.236 --> 0:19:34.076
<v Speaker 1>just hit a button and hear it out of a machine.

0:19:34.556 --> 0:19:37.636
<v Speaker 1>And now, because of that, mothers will no longer sink

0:19:37.636 --> 0:19:40.676
<v Speaker 1>to their children. And because children grow up imitating their mothers,

0:19:40.676 --> 0:19:42.716
<v Speaker 1>that children will grow up imitating the machines. And thus

0:19:42.716 --> 0:19:45.196
<v Speaker 1>we will create a generation of machine babies. And so

0:19:45.276 --> 0:19:47.756
<v Speaker 1>he and his musicians and the musicians unions of the

0:19:47.756 --> 0:19:51.796
<v Speaker 1>time were very, very concerned and upset about this new industry.

0:19:51.836 --> 0:19:55.876
<v Speaker 1>They felt like it was displacing them. Now what did

0:19:55.916 --> 0:19:59.996
<v Speaker 1>we learn, you know, one hundred years later, I'll tell

0:19:59.996 --> 0:20:02.276
<v Speaker 1>you what we learned. What we learned was that actually

0:20:02.356 --> 0:20:06.436
<v Speaker 1>this gigantic shift, though it seemed to dominate, did not

0:20:06.556 --> 0:20:09.596
<v Speaker 1>actually dominate. What it did was it created a million

0:20:09.676 --> 0:20:13.796
<v Speaker 1>new opportunities. Find a studio engineer and they can thank

0:20:13.956 --> 0:20:16.316
<v Speaker 1>the phonograph for their job. There was a job that

0:20:16.356 --> 0:20:18.676
<v Speaker 1>didn't exist before that. And this, I think is how

0:20:18.796 --> 0:20:21.996
<v Speaker 1>entrepreneurs think. They see a long game. They think about

0:20:22.116 --> 0:20:25.796
<v Speaker 1>how new things don't just gobble everything up, They in

0:20:25.836 --> 0:20:29.476
<v Speaker 1>fact shift the environment, they fracture, they create new opportunities

0:20:29.476 --> 0:20:32.956
<v Speaker 1>where there weren't before. And so I'm honestly not very

0:20:32.956 --> 0:20:38.436
<v Speaker 1>compelled or concerned by the antitrust conversations, which I would

0:20:38.436 --> 0:20:40.396
<v Speaker 1>not propose to be an expert about at all. But

0:20:40.476 --> 0:20:42.276
<v Speaker 1>I can tell you that on the ground level, as

0:20:42.396 --> 0:20:44.836
<v Speaker 1>entrepreneurs are talking about building their businesses, the thing that

0:20:44.876 --> 0:20:48.356
<v Speaker 1>they're not obsessed about is how a handful of giant

0:20:48.396 --> 0:20:51.276
<v Speaker 1>companies are stopping them from coming up with great ideas

0:20:51.316 --> 0:20:53.796
<v Speaker 1>and building something new. It's it's just not what I hear.

0:20:55.636 --> 0:21:08.156
<v Speaker 1>We'll be right back. You've alluded to a distinction between

0:21:08.196 --> 0:21:11.356
<v Speaker 1>what's sometimes called a hard journalism, you know, exemplified by

0:21:11.396 --> 0:21:14.996
<v Speaker 1>the big newspapers, maybe at one time by the network

0:21:15.036 --> 0:21:19.876
<v Speaker 1>news shows and by implication, software journalism, journalism that in

0:21:19.916 --> 0:21:22.636
<v Speaker 1>some way is allied with an industry and is self

0:21:22.636 --> 0:21:25.636
<v Speaker 1>consciously supportive of it. I think for those of us

0:21:25.636 --> 0:21:27.636
<v Speaker 1>who are not connected to the journalism industry, and I

0:21:27.716 --> 0:21:29.996
<v Speaker 1>am perfectly connected to it, so I do follow this

0:21:29.996 --> 0:21:32.796
<v Speaker 1>a little bit. But for most people who aren't, we

0:21:32.876 --> 0:21:36.516
<v Speaker 1>don't know much about the thought world, the power structures,

0:21:36.556 --> 0:21:39.436
<v Speaker 1>or the operation of the so called software journalism. There

0:21:39.436 --> 0:21:41.876
<v Speaker 1>are no movies about it, you know, all The President's

0:21:41.916 --> 0:21:45.076
<v Speaker 1>Men is not about a software journalism entity. Would you

0:21:45.156 --> 0:21:48.156
<v Speaker 1>say a little bit for the interested and open minded

0:21:48.156 --> 0:21:52.836
<v Speaker 1>listener of what is the business structure of software journalism?

0:21:52.956 --> 0:21:55.396
<v Speaker 1>Do you think of yourselves as in a different relationship

0:21:55.996 --> 0:22:01.916
<v Speaker 1>to your subject, to your advertisers? How would you conceptualize that?

0:22:01.956 --> 0:22:03.756
<v Speaker 1>And I wouldn't have introduced the distinction at all if

0:22:03.796 --> 0:22:06.636
<v Speaker 1>you hadn't introduced it. No, it's fine. I'm totally comfortable

0:22:06.676 --> 0:22:10.876
<v Speaker 1>with it because it's been a shift for me and

0:22:11.356 --> 0:22:16.276
<v Speaker 1>I enjoy it. Though it should be noted I come

0:22:16.316 --> 0:22:19.596
<v Speaker 1>from a harder journalism background. I started in daily newspapers

0:22:19.596 --> 0:22:22.436
<v Speaker 1>and this is ultimately where I landed, and I love it,

0:22:22.596 --> 0:22:25.236
<v Speaker 1>but I also want to be really wide eyed and

0:22:25.316 --> 0:22:28.796
<v Speaker 1>open that I'm I'm not the guy doing deep investigations.

0:22:28.956 --> 0:22:30.956
<v Speaker 1>I'm glad somebody else is doing it, but it's not me.

0:22:31.556 --> 0:22:33.236
<v Speaker 1>So yeah, sure, let me tell you about it. Yeah,

0:22:33.276 --> 0:22:34.996
<v Speaker 1>tell us about it, and tell us how power works

0:22:34.996 --> 0:22:36.996
<v Speaker 1>in it relative to how we at least imagine it

0:22:36.996 --> 0:22:40.156
<v Speaker 1>works in harder journalism, right right, Okay, let me tell

0:22:40.156 --> 0:22:42.996
<v Speaker 1>you a little quick story. When I became editor in

0:22:43.036 --> 0:22:48.116
<v Speaker 1>chief of Entrepreneur magazine, I started getting interview requests and

0:22:48.196 --> 0:22:51.956
<v Speaker 1>I said yes, and then people would introduce me in

0:22:51.996 --> 0:22:55.436
<v Speaker 1>this really interesting way. They would have me on their show.

0:22:55.476 --> 0:22:57.596
<v Speaker 1>And you know, generally speaking, I'm talking about there's like

0:22:57.596 --> 0:23:02.596
<v Speaker 1>a billion podcasts about entrepreneurship and these kinds of things,

0:23:03.116 --> 0:23:05.396
<v Speaker 1>and I'd be saying yes to this stuff first, and

0:23:05.596 --> 0:23:07.276
<v Speaker 1>so somebody would have me on and they would say,

0:23:07.316 --> 0:23:09.676
<v Speaker 1>we're so excited to have Jason five, a thought leader

0:23:09.676 --> 0:23:11.516
<v Speaker 1>an entrepreneurship here we're gonna be talking about. And I

0:23:11.556 --> 0:23:13.956
<v Speaker 1>would say, WHOA hold on a second. You know, I

0:23:13.956 --> 0:23:16.836
<v Speaker 1>don't consider myself a thought leader. I consider myself a journalist.

0:23:17.036 --> 0:23:21.036
<v Speaker 1>I'm a storyteller and my job is to find information.

0:23:21.196 --> 0:23:24.956
<v Speaker 1>And I found that they had no idea what I

0:23:24.996 --> 0:23:28.596
<v Speaker 1>was talking about and it was killing the vibe. It

0:23:28.676 --> 0:23:33.756
<v Speaker 1>was like falling downstairs, right, and leader in that and anyway,

0:23:33.916 --> 0:23:35.996
<v Speaker 1>in the world of self promotion, there's no such thing

0:23:36.036 --> 0:23:38.036
<v Speaker 1>as anyone who's not a thought leader. If you're breathing,

0:23:38.076 --> 0:23:40.156
<v Speaker 1>you're a thought leader. Well that's right. And I mean,

0:23:40.196 --> 0:23:42.236
<v Speaker 1>I was telling my wife about this problem. How do

0:23:42.276 --> 0:23:44.076
<v Speaker 1>I what do I do here? Because I'm like, I'm

0:23:44.196 --> 0:23:46.316
<v Speaker 1>destroying the reason that these people are having me on

0:23:46.356 --> 0:23:48.756
<v Speaker 1>their show. And she said, if they want you to

0:23:48.796 --> 0:23:50.476
<v Speaker 1>be a thought leader, just be a thought leader. And

0:23:50.516 --> 0:23:52.356
<v Speaker 1>I realized that the difference between a thought leader and

0:23:52.356 --> 0:23:53.876
<v Speaker 1>not a thought leaders that the thought leader is willing

0:23:53.876 --> 0:23:56.196
<v Speaker 1>to call themselves a thought leader. That's literally the only distinction.

0:23:56.236 --> 0:23:59.596
<v Speaker 1>And so I started to try to understand what people

0:23:59.676 --> 0:24:03.516
<v Speaker 1>understood of me. And that was a really interesting experience

0:24:03.636 --> 0:24:06.436
<v Speaker 1>because look, prior to that, when I was a journey

0:24:06.436 --> 0:24:09.036
<v Speaker 1>when I was a pure journalist, when I was covering

0:24:09.236 --> 0:24:13.196
<v Speaker 1>city council meetings for local newspapers. You know, I'd walk

0:24:13.236 --> 0:24:15.756
<v Speaker 1>in and everyone would sit up because now they know

0:24:15.796 --> 0:24:17.716
<v Speaker 1>they're on the record and whatever they say could end

0:24:17.756 --> 0:24:20.436
<v Speaker 1>up in the paper. And my job is and people

0:24:20.436 --> 0:24:26.116
<v Speaker 1>were understanding me different at entrepreneur, and I started to

0:24:26.116 --> 0:24:29.996
<v Speaker 1>listen to the questions that they were asking me. What

0:24:30.036 --> 0:24:34.036
<v Speaker 1>they primarily were asking me was some version of what

0:24:34.116 --> 0:24:37.796
<v Speaker 1>are the qualities of a successful entrepreneur? And I came

0:24:37.796 --> 0:24:40.476
<v Speaker 1>to this interesting philosophy, which is that when you listen

0:24:40.516 --> 0:24:43.316
<v Speaker 1>to the questions that people ask you, what you're actually

0:24:43.316 --> 0:24:46.236
<v Speaker 1>hearing is them telling you what they think your value

0:24:46.276 --> 0:24:49.556
<v Speaker 1>is to them. And so I was like, well, first

0:24:49.556 --> 0:24:50.996
<v Speaker 1>of all, I need an answer to this question, because

0:24:50.996 --> 0:24:53.676
<v Speaker 1>they keep asking me the question. But then also this

0:24:53.876 --> 0:24:56.476
<v Speaker 1>gives me insights into what they think I am. They

0:24:56.516 --> 0:24:58.996
<v Speaker 1>don't think of me as a journalist. What they think

0:24:59.036 --> 0:25:02.236
<v Speaker 1>of me is as like a like the super entrepreneur,

0:25:02.276 --> 0:25:04.796
<v Speaker 1>the entrepreneur who talks to all the entrepreneurs, who sits

0:25:04.796 --> 0:25:06.916
<v Speaker 1>in the middle and likes sees the patterns, and then

0:25:06.996 --> 0:25:09.956
<v Speaker 1>his job is to bring you the patterns. And I

0:25:09.956 --> 0:25:12.516
<v Speaker 1>realized that they they don't even understand me as a journalist.

0:25:12.756 --> 0:25:16.796
<v Speaker 1>And that was weird at first, and then ultimately fine.

0:25:17.076 --> 0:25:18.836
<v Speaker 1>And the reason for that is because I found that

0:25:18.876 --> 0:25:22.996
<v Speaker 1>I liked it. I liked relating to the audience, and

0:25:23.036 --> 0:25:28.996
<v Speaker 1>I liked supporting them. There's a deep skepticism that traditional

0:25:29.076 --> 0:25:32.356
<v Speaker 1>journalists bring to the sources that they cover and in

0:25:32.356 --> 0:25:35.356
<v Speaker 1>the industries that they cover. And what I ultimately discovered

0:25:35.396 --> 0:25:38.516
<v Speaker 1>about myself is that although I can summon that skepticism,

0:25:38.596 --> 0:25:42.436
<v Speaker 1>I'm a little happier without it. And so I started

0:25:42.516 --> 0:25:46.236
<v Speaker 1>to really lean into calling myself an entrepreneur and relating

0:25:46.276 --> 0:25:48.516
<v Speaker 1>to them and writing these motivates. I mean, if you

0:25:48.556 --> 0:25:51.796
<v Speaker 1>pick up my if you pick up the magazine, the

0:25:51.796 --> 0:25:54.116
<v Speaker 1>first thing that you'll read is this column that I write,

0:25:54.236 --> 0:25:56.356
<v Speaker 1>which you know, every other editor in chief uses their

0:25:56.596 --> 0:25:59.196
<v Speaker 1>editor's letter as like a table of contents and essay form.

0:25:59.276 --> 0:26:01.796
<v Speaker 1>But what I've done is turned it into this thing

0:26:01.836 --> 0:26:06.356
<v Speaker 1>where I share my own lessons and failures and the

0:26:06.436 --> 0:26:08.116
<v Speaker 1>lessons to draw from it. And I get it just

0:26:08.116 --> 0:26:10.476
<v Speaker 1>a tremendous response from So anyway, you ask about the

0:26:10.476 --> 0:26:12.436
<v Speaker 1>power structure of this thing and how this actually works,

0:26:12.436 --> 0:26:15.036
<v Speaker 1>and look, I mean, structurally, it's not all that different

0:26:15.076 --> 0:26:17.796
<v Speaker 1>from any other traditional journalism. There is a hard wall

0:26:17.836 --> 0:26:22.356
<v Speaker 1>between advertising and edit. You cannot buy edit in the magazine.

0:26:22.396 --> 0:26:25.396
<v Speaker 1>You cannot influence edit in the magazine and edit it

0:26:26.236 --> 0:26:28.716
<v Speaker 1>for the listeners. Edited short for editorial there which is

0:26:28.716 --> 0:26:31.276
<v Speaker 1>itself a shorthand for the idea of articles that you

0:26:31.316 --> 0:26:34.276
<v Speaker 1>write as opposed to advertisements. That's right, thanks, yes, correct.

0:26:34.356 --> 0:26:37.876
<v Speaker 1>So we I assign short and long stories to professional

0:26:37.956 --> 0:26:40.396
<v Speaker 1>journalists and they go out and they report those stories.

0:26:40.556 --> 0:26:45.116
<v Speaker 1>But the instruction that I give them is the people

0:26:45.156 --> 0:26:48.356
<v Speaker 1>who are reading this are going to be entrepreneurs, and

0:26:48.476 --> 0:26:50.396
<v Speaker 1>their number one question when they sit down to read

0:26:50.436 --> 0:26:53.036
<v Speaker 1>this story is what is in it for me? What

0:26:53.276 --> 0:26:55.996
<v Speaker 1>can I learn that I can apply directly to my life?

0:26:55.996 --> 0:26:58.076
<v Speaker 1>For this, So, if you're going to report a story

0:26:58.116 --> 0:27:00.876
<v Speaker 1>about how somebody built this company or whatever's going on

0:27:00.956 --> 0:27:03.076
<v Speaker 1>in this world, that the number one question to be

0:27:03.116 --> 0:27:06.716
<v Speaker 1>answering all the time is how did this problem get solved?

0:27:06.756 --> 0:27:09.796
<v Speaker 1>How does this thing work? How can entrepreneurs learn from this?

0:27:09.956 --> 0:27:13.796
<v Speaker 1>That's the mission. And again, yes, an advertiser cannot buy

0:27:13.836 --> 0:27:16.796
<v Speaker 1>a story. They cannot influence a story. We function like

0:27:16.916 --> 0:27:25.236
<v Speaker 1>traditional journalism, but I probably do more than a I'm

0:27:25.356 --> 0:27:28.756
<v Speaker 1>not probably, I'm sure a hundred thousand times do more

0:27:28.796 --> 0:27:31.036
<v Speaker 1>than like somebody at the New York Times would do

0:27:31.116 --> 0:27:35.596
<v Speaker 1>to engage with an advertiser. So let's say, for example, LinkedIn. Recently,

0:27:36.236 --> 0:27:38.676
<v Speaker 1>we partnered with LinkedIn, as you know, their sponsor, and

0:27:38.876 --> 0:27:42.476
<v Speaker 1>part of that was that I moderated a clubhouse and

0:27:42.476 --> 0:27:44.516
<v Speaker 1>then I did a LinkedIn live talking about how to

0:27:44.556 --> 0:27:47.356
<v Speaker 1>build your brand on LinkedIn. Now that doesn't feel dirty

0:27:47.356 --> 0:27:48.796
<v Speaker 1>to me, and the reason for that is because I

0:27:48.836 --> 0:27:51.356
<v Speaker 1>know my audience is actually really interested in how to

0:27:51.356 --> 0:27:53.476
<v Speaker 1>build their brand on LinkedIn. It's a subject that they

0:27:53.476 --> 0:27:57.476
<v Speaker 1>care about, So it doesn't feel like I'm sacrificing anything

0:27:57.596 --> 0:27:59.956
<v Speaker 1>or that people will feel differently about me or the

0:27:59.996 --> 0:28:02.676
<v Speaker 1>brand in any way. If I'm the voice and face

0:28:02.796 --> 0:28:07.036
<v Speaker 1>of that conversation, I'm happy to do it. We sell ads,

0:28:07.156 --> 0:28:11.516
<v Speaker 1>we create products. You can literally book my time through

0:28:11.676 --> 0:28:14.676
<v Speaker 1>entrepreneur and I will give you advice on your business.

0:28:14.756 --> 0:28:17.676
<v Speaker 1>It's a service that we offer. I've come to realize

0:28:17.756 --> 0:28:21.156
<v Speaker 1>that the best that I can do for my job

0:28:21.236 --> 0:28:24.636
<v Speaker 1>and my audience is to be a blend for them

0:28:24.876 --> 0:28:31.636
<v Speaker 1>in which I take the skills and the methodology of journalism,

0:28:32.076 --> 0:28:35.356
<v Speaker 1>which is to say, go out, gather information, create a

0:28:35.396 --> 0:28:40.156
<v Speaker 1>coherent narrative that people can follow, and to have standards

0:28:40.796 --> 0:28:43.476
<v Speaker 1>that I think that somebody outside of journalism may not

0:28:43.676 --> 0:28:46.036
<v Speaker 1>know how to apply to this world. So for example,

0:28:46.036 --> 0:28:48.156
<v Speaker 1>why are we covering certain things? We don't want a

0:28:48.196 --> 0:28:52.956
<v Speaker 1>log roll for people, etc. But then also be mindful

0:28:53.276 --> 0:28:57.756
<v Speaker 1>that what the audience ultimately wants is not journalism, but

0:28:57.836 --> 0:29:02.196
<v Speaker 1>they want is help. And by delivering those two things,

0:29:03.476 --> 0:29:06.556
<v Speaker 1>we can call it soft journalism, sure, but what I

0:29:06.636 --> 0:29:09.076
<v Speaker 1>just think of it as value. I have an audience

0:29:09.236 --> 0:29:11.836
<v Speaker 1>and I'm providing value to them. Jason, I want to

0:29:11.836 --> 0:29:14.396
<v Speaker 1>come around to one of the places where your power

0:29:14.476 --> 0:29:16.476
<v Speaker 1>actually enables you to potentially do good. And I know

0:29:16.516 --> 0:29:19.516
<v Speaker 1>it's something that you focus on, and that is getting

0:29:20.036 --> 0:29:25.156
<v Speaker 1>diverse faces and voices into your magazine so as to

0:29:25.196 --> 0:29:29.916
<v Speaker 1>promote the greater diversification by sex, by race, by class,

0:29:29.956 --> 0:29:35.876
<v Speaker 1>across the full space of really of capitalism, of entrepreneurial capitalism.

0:29:35.996 --> 0:29:38.836
<v Speaker 1>That's obviously hard because we live in a world where

0:29:38.876 --> 0:29:41.236
<v Speaker 1>you're not in charge of capitalism and you're not in

0:29:41.316 --> 0:29:44.796
<v Speaker 1>charge of the allocation of capital. And for systemic and

0:29:44.836 --> 0:29:47.756
<v Speaker 1>structural reasons, it's harder to get access to capital and

0:29:47.756 --> 0:29:49.476
<v Speaker 1>start a business if you're a woman. It's harder to

0:29:49.516 --> 0:29:51.476
<v Speaker 1>get access to capital and start a business if you're

0:29:51.476 --> 0:29:54.676
<v Speaker 1>a person of color in the United States. And you're

0:29:54.716 --> 0:29:57.076
<v Speaker 1>not responsible for the fact that those things came into existence,

0:29:57.076 --> 0:29:58.756
<v Speaker 1>but it is part of your mission to try to

0:29:58.796 --> 0:30:01.796
<v Speaker 1>help make them better by coverage Yeah, how do you

0:30:01.836 --> 0:30:05.636
<v Speaker 1>think about that? How do you push forward and enable

0:30:05.716 --> 0:30:08.996
<v Speaker 1>there to be different faces and different voices given the

0:30:09.156 --> 0:30:14.556
<v Speaker 1>background conditions that already exist and make it much harder. Yeah,

0:30:14.076 --> 0:30:17.556
<v Speaker 1>it's an important question. I used to work a fast

0:30:17.596 --> 0:30:20.196
<v Speaker 1>company and the editor in chief at the time, a

0:30:20.196 --> 0:30:23.356
<v Speaker 1>guy named Bob Saffian, said this thing that I really

0:30:23.396 --> 0:30:26.076
<v Speaker 1>liked and that I've I've thought about a lot since,

0:30:26.396 --> 0:30:31.476
<v Speaker 1>which was our job is not to show business as

0:30:31.596 --> 0:30:34.916
<v Speaker 1>it is right now, necessarily, but to show where business

0:30:35.036 --> 0:30:37.556
<v Speaker 1>is going, what business looks like in the future. We

0:30:37.596 --> 0:30:41.996
<v Speaker 1>are to imagine a more diverse cast of players in business.

0:30:42.476 --> 0:30:44.036
<v Speaker 1>What does that look like? And let's make sure that

0:30:44.076 --> 0:30:48.116
<v Speaker 1>we're reflecting that. So on a practical level, what does

0:30:48.116 --> 0:30:50.636
<v Speaker 1>that look like? Well, I mean it literally looks like

0:30:51.196 --> 0:30:57.076
<v Speaker 1>us as a staff saying do we have enough diversity

0:30:57.116 --> 0:30:59.356
<v Speaker 1>in every issue? I mean, I don't know that I

0:30:59.356 --> 0:31:01.036
<v Speaker 1>should even be saying this aloud, but I don't know

0:31:01.076 --> 0:31:03.316
<v Speaker 1>how else to do it. So I'll just tell you

0:31:03.796 --> 0:31:07.476
<v Speaker 1>when we put together a package. So, a package, in

0:31:07.756 --> 0:31:11.916
<v Speaker 1>magazine parlance is a number of pages that are all

0:31:11.956 --> 0:31:14.396
<v Speaker 1>around the same theme. So let's say we have a

0:31:14.436 --> 0:31:17.676
<v Speaker 1>package called one hundred Powerful Women that's a package. When

0:31:17.796 --> 0:31:23.356
<v Speaker 1>we are producing a lineup for that, we are mindful

0:31:23.396 --> 0:31:25.996
<v Speaker 1>of and in fact literally writing down on a spreadsheet

0:31:27.076 --> 0:31:30.116
<v Speaker 1>who and what everybody is. Making sure that because the

0:31:30.116 --> 0:31:31.476
<v Speaker 1>thing is that I don't want to I don't want

0:31:31.476 --> 0:31:33.236
<v Speaker 1>to have come up with a list and then look

0:31:33.276 --> 0:31:35.196
<v Speaker 1>at it and say, a crap, eighty percent of these

0:31:35.196 --> 0:31:37.716
<v Speaker 1>people are white. We want to make sure that we're

0:31:38.236 --> 0:31:40.276
<v Speaker 1>we have a good mix, and literally the only way

0:31:40.276 --> 0:31:41.996
<v Speaker 1>to do that is to put it on a spreadsheet

0:31:42.316 --> 0:31:44.156
<v Speaker 1>and make sure that you've got the right numbers. And

0:31:44.196 --> 0:31:46.956
<v Speaker 1>that's what we do because there's no better, there's no

0:31:46.956 --> 0:31:49.516
<v Speaker 1>other way to do it. And that means doing a

0:31:49.516 --> 0:31:52.516
<v Speaker 1>lot of extra work, and it means being proactive and

0:31:52.796 --> 0:31:59.076
<v Speaker 1>contacting communities and constantly asking them for their own insights.

0:31:59.076 --> 0:32:02.476
<v Speaker 1>I met with a female investor a couple days ago.

0:32:02.756 --> 0:32:04.836
<v Speaker 1>We got coffee and I told her, I was like, look,

0:32:04.876 --> 0:32:07.956
<v Speaker 1>we're casting this hundred women thing. We're looking for a

0:32:07.996 --> 0:32:11.596
<v Speaker 1>really diverse range of founders. I would love you to

0:32:11.636 --> 0:32:13.196
<v Speaker 1>tap your network as well and tell me who you

0:32:13.236 --> 0:32:15.196
<v Speaker 1>think we should be considering. That's the only way to

0:32:15.196 --> 0:32:18.756
<v Speaker 1>do it. Take down the walls, let people contact you.

0:32:19.236 --> 0:32:21.796
<v Speaker 1>Be proactive in contacting them too, because to me, the

0:32:21.836 --> 0:32:26.196
<v Speaker 1>best way to serve our community is to try to

0:32:26.276 --> 0:32:29.276
<v Speaker 1>knock as many of those barriers down as possible. Last

0:32:29.356 --> 0:32:33.356
<v Speaker 1>question for you, Jason, Yeah, when you think about your

0:32:33.396 --> 0:32:38.036
<v Speaker 1>industry and your job, what worries you the most? You

0:32:38.076 --> 0:32:40.956
<v Speaker 1>sound like an upbeat, positive guy with good messages to

0:32:41.036 --> 0:32:42.436
<v Speaker 1>learn in good goals, and I don't want to in

0:32:42.436 --> 0:32:45.836
<v Speaker 1>any way undermind that you must have some worries sometimes,

0:32:45.876 --> 0:32:49.516
<v Speaker 1>and I'm wondering what they are. It's a funny, weird,

0:32:49.636 --> 0:32:54.156
<v Speaker 1>hard question. Actually, you're right. I am generally a very optimistic,

0:32:54.316 --> 0:32:57.236
<v Speaker 1>upbeat person, and I will tell you that serving an

0:32:57.236 --> 0:33:02.236
<v Speaker 1>optimistic and upbeat audience really helps do that. What keeps

0:33:02.276 --> 0:33:03.956
<v Speaker 1>me up at night, I mean, I guess the thing

0:33:04.036 --> 0:33:09.676
<v Speaker 1>that worries me the most is that there are always

0:33:09.716 --> 0:33:13.276
<v Speaker 1>bad actors who are looking to take advantage of people.

0:33:13.396 --> 0:33:15.676
<v Speaker 1>And in the world of entrepreneurship, I can tell you

0:33:15.756 --> 0:33:19.716
<v Speaker 1>that there are so many people who are looking to

0:33:19.796 --> 0:33:23.396
<v Speaker 1>get you to show up at their ten thousand dollars

0:33:24.436 --> 0:33:27.476
<v Speaker 1>three day course, and the whole point of that course

0:33:27.596 --> 0:33:29.276
<v Speaker 1>is to sell you on the fifty thousand dollars three

0:33:29.356 --> 0:33:33.156
<v Speaker 1>day course. And I hate those guys. They're bad. They're

0:33:33.196 --> 0:33:35.556
<v Speaker 1>bad for the people who they're trying to who they're

0:33:35.596 --> 0:33:38.636
<v Speaker 1>proposed to serve. And I think that it's good to

0:33:38.756 --> 0:33:45.636
<v Speaker 1>have strong leadership and strong I mean, I'll use the

0:33:45.676 --> 0:33:47.916
<v Speaker 1>word brand again because to me, entrepreneurs a brand more

0:33:47.916 --> 0:33:53.156
<v Speaker 1>than it is anything else. A strong brand that isn't

0:33:53.436 --> 0:33:56.716
<v Speaker 1>trying to actively take advantage of people. And I think

0:33:56.756 --> 0:34:01.156
<v Speaker 1>that it's possible that as the economics of these brands shift,

0:34:02.036 --> 0:34:04.516
<v Speaker 1>some will survive and some will not, and some will disappear.

0:34:04.596 --> 0:34:08.036
<v Speaker 1>And it's possible that that creates more oxygen for the

0:34:08.116 --> 0:34:12.076
<v Speaker 1>Charlottean's of the world. But I don't think that that

0:34:12.116 --> 0:34:14.236
<v Speaker 1>means that the Charlottean's of the world win. I think

0:34:14.236 --> 0:34:16.276
<v Speaker 1>that if Entrepreneur disappeared tomorrow. I think that if you

0:34:16.436 --> 0:34:19.316
<v Speaker 1>and I wrapped up this conversation and then I look

0:34:19.356 --> 0:34:21.596
<v Speaker 1>at my email and I've got an email from the

0:34:21.636 --> 0:34:24.596
<v Speaker 1>president of Entrepreneur that says, you know, crap, it's all

0:34:24.636 --> 0:34:27.716
<v Speaker 1>over and the company has disappeared. I don't think that

0:34:28.236 --> 0:34:31.716
<v Speaker 1>entrepreneurs suffer forever, right. I think that they lose a

0:34:31.756 --> 0:34:35.276
<v Speaker 1>trusted source of information and then another one rises, and

0:34:35.876 --> 0:34:39.156
<v Speaker 1>that's how it should be. Jason, thank you for your candor,

0:34:39.156 --> 0:34:42.636
<v Speaker 1>your enthusiasm. I learned a huge amount about your industry

0:34:42.676 --> 0:34:44.836
<v Speaker 1>and how it works, and also about what it takes

0:34:44.876 --> 0:34:47.236
<v Speaker 1>to succeed in it. And I'm really really grateful to

0:34:47.276 --> 0:34:49.516
<v Speaker 1>you for your time. Oh well, thanks, I appreciate you

0:34:49.556 --> 0:34:52.276
<v Speaker 1>and this is a lot of fun. Thanks. We'll be

0:34:52.396 --> 0:35:05.916
<v Speaker 1>right back listening to Jason. I was extraordinarily struck by

0:35:06.076 --> 0:35:10.916
<v Speaker 1>his candor. In no way did Jason attempt to mislead, misrepresent,

0:35:11.076 --> 0:35:14.316
<v Speaker 1>or sugarcoat the basic structure of how he understands his

0:35:14.436 --> 0:35:18.596
<v Speaker 1>branch of business journalism. In Jason's account, the point of

0:35:18.596 --> 0:35:22.436
<v Speaker 1>what he does is to support and embrace the mission

0:35:22.476 --> 0:35:26.316
<v Speaker 1>of small businesses, to help them be inspired to do better,

0:35:26.636 --> 0:35:29.156
<v Speaker 1>to give them advice about how to do their jobs,

0:35:29.436 --> 0:35:33.276
<v Speaker 1>and not to focus on negative stories that might inevitably

0:35:33.276 --> 0:35:37.476
<v Speaker 1>have the effect of alienating his readers. Jason sees his

0:35:37.516 --> 0:35:42.476
<v Speaker 1>readers as constituents or stakeholders in an overarching project, which is,

0:35:42.556 --> 0:35:45.916
<v Speaker 1>after all, part of the central project of capitalism in America,

0:35:46.356 --> 0:35:49.956
<v Speaker 1>namely getting small business to do big things in the world.

0:35:50.476 --> 0:35:54.236
<v Speaker 1>This perspective on a whole genre of journalism is almost

0:35:54.396 --> 0:35:57.756
<v Speaker 1>entirely missing from our general discussion in the culture of

0:35:57.796 --> 0:36:00.916
<v Speaker 1>what media is for and what it does. We tend

0:36:00.956 --> 0:36:04.356
<v Speaker 1>to think of newspapers and magazines in the classic mold

0:36:04.476 --> 0:36:06.396
<v Speaker 1>of the New York Times or the Wall Street Journal

0:36:06.836 --> 0:36:11.396
<v Speaker 1>being objective, aiming to tell the truth and uncovering instances

0:36:11.436 --> 0:36:16.076
<v Speaker 1>of wrongdoing by the subjects that they cover. Yet, in

0:36:16.116 --> 0:36:20.476
<v Speaker 1>today's complex economic reality for media journalism, it may be

0:36:20.636 --> 0:36:24.596
<v Speaker 1>that the business model of traditional objective journalism is limited

0:36:24.676 --> 0:36:29.756
<v Speaker 1>to only a handful of significant players. However, the market

0:36:29.796 --> 0:36:33.716
<v Speaker 1>for journalism of the kind that Jason described seems in

0:36:33.836 --> 0:36:38.476
<v Speaker 1>fact to be doing pretty well and even growing, reflecting

0:36:38.556 --> 0:36:42.556
<v Speaker 1>the underlying economic interest that many people seem to have

0:36:42.956 --> 0:36:46.636
<v Speaker 1>in reading stories that do give them feelings of uplift

0:36:46.796 --> 0:36:51.356
<v Speaker 1>and that do guide them towards their business objectives. In

0:36:51.396 --> 0:36:55.876
<v Speaker 1>that context, so relently positive is Jason's vision that even

0:36:55.996 --> 0:37:00.236
<v Speaker 1>topics like the potential monopolistic effects of big tech topics

0:37:00.236 --> 0:37:02.996
<v Speaker 1>that are in constant discussion on Capitol Hill, for example,

0:37:03.236 --> 0:37:07.996
<v Speaker 1>are not particularly in Jason's expert view of interest to

0:37:08.076 --> 0:37:13.076
<v Speaker 1>his readers. Why because they represent limitations, and his job,

0:37:13.556 --> 0:37:16.516
<v Speaker 1>as he sees it, is to tell stories that emphasize

0:37:16.676 --> 0:37:23.116
<v Speaker 1>possibilities by bringing us inside the actual world of how

0:37:23.196 --> 0:37:27.396
<v Speaker 1>journalism works at his magazine, Jason gave me and I

0:37:27.436 --> 0:37:31.516
<v Speaker 1>hope you too, a remarkable gift, the gift of the

0:37:31.636 --> 0:37:37.116
<v Speaker 1>unvarnished truth about how power actually is deployed in certain

0:37:37.196 --> 0:37:44.516
<v Speaker 1>journalistic spaces today, very much outside of the headlines. Until

0:37:44.556 --> 0:37:47.116
<v Speaker 1>the next time I speak to you here on Deep Background,

0:37:47.716 --> 0:37:52.196
<v Speaker 1>Breathe deep, think deep thoughts, and try to have a

0:37:52.236 --> 0:37:56.716
<v Speaker 1>little fun. If you're a regular listener, you know I

0:37:56.756 --> 0:38:00.356
<v Speaker 1>love communicating with you here on Deep Background. I also

0:38:00.436 --> 0:38:03.716
<v Speaker 1>really want that communication to run both ways. I want

0:38:03.716 --> 0:38:06.116
<v Speaker 1>to know what you think are the most important stories

0:38:06.236 --> 0:38:08.636
<v Speaker 1>of the moment and what kinds of guests you think

0:38:08.636 --> 0:38:11.556
<v Speaker 1>you would be useful to hear from. More So, I'm

0:38:11.596 --> 0:38:15.316
<v Speaker 1>opening a new channel of communication. To access it, just

0:38:15.396 --> 0:38:18.676
<v Speaker 1>go to my website Noah Dashfelman dot com. You can

0:38:18.716 --> 0:38:21.516
<v Speaker 1>sign up from my newsletter and you can tell me

0:38:21.636 --> 0:38:25.076
<v Speaker 1>exactly what's on your mind, something that would be really

0:38:25.156 --> 0:38:29.956
<v Speaker 1>valuable to me and I hope to you too. Deep

0:38:29.956 --> 0:38:33.316
<v Speaker 1>Background is brought to you by Pushkin Industries. Our producer

0:38:33.436 --> 0:38:36.476
<v Speaker 1>is mo La Board, our engineer is Ben Taliday, and

0:38:36.596 --> 0:38:40.836
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0:38:50.756 --> 0:38:54.676
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0:38:54.676 --> 0:38:57.596
<v Speaker 1>me on Twitter at Noah R. Feldman. I also write

0:38:57.596 --> 0:38:59.956
<v Speaker 1>a column for Bloomberg Opinion, which you can find at

0:38:59.996 --> 0:39:04.716
<v Speaker 1>bloomberg dot com slash Feldman. To discover Bloomberg's original slate

0:39:04.756 --> 0:39:09.396
<v Speaker 1>of podcasts, go to Bloomberg dot com slash podcasts, and

0:39:09.476 --> 0:39:11.756
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0:39:11.796 --> 0:39:15.236
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