Speaker 1: What is going on?
Speaker 2: You are listening to rich on Tech Live. This is
Speaker 2: the show where we talk tech, give you the inside
Speaker 2: scoop on useful tech news, apps and websites. Plus I
Speaker 2: help you get the most out of your gadgets by
Speaker 2: answering your tech questions live. Hey, they're Umrich Tomro tech
Speaker 2: reporter at KTLA TV in Los Angeles. You can learn
Speaker 2: more about me at richontech dot TV. Welcome to everyone
Speaker 2: watching on Facebook Live and welcome to you listening no
Speaker 2: matter where. You are so happy you joined me today
Speaker 2: on the show. Today we are gonna talk iPhone ten
Speaker 2: upgrade deals. We're gonna talk about Amazon's new security camera
Speaker 2: and the program where they drop off packages in your house.
Speaker 2: Are you ready for that? Plus I've got a new
Speaker 2: travel website that rewards you for booking with gift cards.
Speaker 2: And I'm gonna have some Halloween Easter eggs that you
Speaker 2: can use with Alexa. These are gonna be a lot
Speaker 2: of fun. Phone lines will be open in just a moment.
Speaker 2: You can call them with your questions at three one
Speaker 2: zero five nine four three zero zero three three one
Speaker 2: zero five nine four three zero zero three. So if
Speaker 2: you're watching this live, you know that today is the
Speaker 2: big day for the iPhone pre orders. Well I should
Speaker 2: say tonight Friday, October twenty seventh, and let's talk about
Speaker 2: the iPhone ten. So iPhone ten goes on sale next
Speaker 2: Friday in the stores, but you can pre order it
Speaker 2: starting Friday, October twenty seven. So some of you will
Speaker 2: be listening after that, but some of you are listening
Speaker 2: right now. So here's the deal iPhone ten. You know
Speaker 2: I played with it. My video on Facebook did twenty
Speaker 2: two million views, so man, there are a lot of
Speaker 2: people interested in this thing. It'll be available in silver
Speaker 2: and gray, in sixty four gigs and two hundred and
Speaker 2: fifty six gigs. So that one thousand dollars price, seeing
Speaker 2: that's for the sixty four gig model. If you want
Speaker 2: to bump up, I don't know what the price is,
Speaker 2: but I think it's like eleven and fifty dollars for
Speaker 2: the two fifty six gig. WHOA, it's a lot of
Speaker 2: money here, folks. Now, Apple would like you to buy
Speaker 2: the phone through the Apple Upgrade iPhone Upgrade program. Okay,
Speaker 2: this is available at their Apple stores basically and Apple
Speaker 2: dot com. That will cost you fifty dollars a month, okay,
Speaker 2: and I'm gonna go over all the carriers. I'm gonna
Speaker 2: go over eighteen and T, Verizon, T Mobile, and also
Speaker 2: Apple's programs as well. So Apple also has a iPhone
Speaker 2: trade up program, so you can trade in your eligible
Speaker 2: smartphone for up to three hundred and seventy five dollars
Speaker 2: in credit to lower the cost of the new phone.
Speaker 2: And I you know, I'm kind of I'm kind of
Speaker 2: both ways on that because I love using your your
Speaker 2: old phone to upgrade, but most people don't have a
Speaker 2: paid off old phone, which is part of the problem.
Speaker 2: And also it's really nice. The beauty of iPhones is
Speaker 2: that they hold their value really well. So it's kind
Speaker 2: of nice that you can give your phone to someone
Speaker 2: else in your family like I usually do, because iPhones,
Speaker 2: even after the generation the new one comes out, the
Speaker 2: old ones are still pretty good.
Speaker 1: So now that's just the phone itself.
Speaker 2: Don't think that when you walk out of that don't
Speaker 2: think that when you walk out of that Apple store
Speaker 2: you're only going to be buying that phone. You're gonna
Speaker 2: be getting some accessories as well. So let me tell
Speaker 2: you about the new accessories that Apple has for the iPhone.
Speaker 2: Ten leather and silicone cases available in various colors. Those
Speaker 2: start at forty dollars. Then you've got a brand new
Speaker 2: leather case, which is the iPhone ten leather folio. That's
Speaker 2: going to be one hundred dollars, so ten percent of
Speaker 2: the price of the phone for a case. Then they
Speaker 2: also have lightning docs for fifty dollars. So that's from
Speaker 2: that is from Apple. Now let's talk about what AT
Speaker 2: and T is doing. So as far as I can see,
Speaker 2: not much. I don't have anything on them just yet
Speaker 2: for what they're doing specifically for the iPhone, but they're
Speaker 2: doing the orderings tonight at three am October two, twenty seventh,
Speaker 2: so three am Eastern time, October twenty seventh for the
Speaker 2: pre orders at AT and T.
Speaker 1: Let's see for delivery.
Speaker 2: And they say iPhone ten will be amazing for watching
Speaker 2: direct TV now and all the entertainment you love. And
Speaker 2: I am a subscriber to direct TV Now, so I
Speaker 2: can't say it's a good little program for thirty I
Speaker 2: pay thirty five bucks a month, some grandfathered in from
Speaker 2: like day one, so yeah, their payment is thirty three
Speaker 2: dollars and thirty four cents times thirty months. So if
Speaker 2: you want to on AT and T, there you go.
Speaker 2: Let's talk Verizon. So Verizon, let's see, they're doing the
Speaker 2: pre orders again Friday, October twenty seventh. They'll be available
Speaker 2: through the my Verizon app. They're really trying to get
Speaker 2: you to buy a phone through their app, which is
Speaker 2: kind of weird, so you can get up to So
Speaker 2: their deal at Verizon is that you can get up
Speaker 2: to three hundred dollars back on an iPhone ten with
Speaker 2: device payment when you sign up for a Verizon Unlimited
Speaker 2: and trade in a select phone for a limited time.
Speaker 1: So I always tell people that the best.
Speaker 2: Time to buy a phone is when the phone first
Speaker 2: goes on sale because that's when the carriers have the
Speaker 2: best deals. And it's always like that. So you wait
Speaker 2: a couple of weeks and you know, these deals go away.
Speaker 2: So I always recommend that if you think you want this,
Speaker 2: it really is the best time because right now you're
Speaker 2: getting that three hundred dollars trade in promo credit. That's
Speaker 2: pretty good. So let me tell you about this with Verizon,
Speaker 2: because there's a little bit of a catch and I
Speaker 2: figured out something interesting about them. So Verizon has okay,
Speaker 2: so it's one thousand dollars minus your three hundred dollars
Speaker 2: trade in promo credit, and they apply that over twenty
Speaker 2: four months.
Speaker 1: So let's actually do the math on that.
Speaker 2: So if you take three hundred dollars divided by twenty
Speaker 2: four so you get twelve dollars and fifty cents off
Speaker 2: the price of the phone each month. And if we
Speaker 2: know our math, it's fifty dollars minus what I just say.
Speaker 2: It was fifty dollars minus twelve fifty, So fifty minus
Speaker 2: twelve fifty would be thirty seven dollars and fifty cents.
Speaker 2: And that's giving up your old phone. Now here's the
Speaker 2: caveat and all this. When you return your old phone,
Speaker 2: your old phone is probably worth more than three hundred dollars.
Speaker 1: Now sometimes they're not, which is the best part of
Speaker 1: this deal.
Speaker 2: So if you have a super old phone, it's actually
Speaker 2: better to get that three hundred dollars promo credit, because
Speaker 2: what they're doing is Verizon is taking a little bit
Speaker 2: of a hit there. They just want to get you
Speaker 2: on that new phone, so they're gonna give you more
Speaker 2: than your phone is actually worth. So you got to
Speaker 2: kind of weigh the pros and cons. If you have
Speaker 2: an iPhone seven, it's probably worth more than three hundred dollars.
Speaker 2: So if I go to let's see, if I go
Speaker 2: to gazelle dot com, which is kind of a trade
Speaker 2: in recycling site, and this one really does not give
Speaker 2: you that much for your phone. But it's really easy
Speaker 2: to get rid of your phone through this website, gazell
Speaker 2: dot com. So if I go iPhone seven plus, let's
Speaker 2: say it's on AT and T and it's a standard
Speaker 2: thirty two gig phone, they are going to give me
Speaker 2: and I'm in good condition, Oh wow, They're gonna give
Speaker 2: me two hundred and eighty dollars. So Verizon is actually
Speaker 2: a better deal in that scenario. So that is a
Speaker 2: pretty good deal one hundred bucks for the old one.
Speaker 1: Now here's the thing.
Speaker 2: I did talk to Verizon and I asked them about this.
Speaker 2: I said, Hey, that twenty four month credit thing, what
Speaker 2: if I pay off my phone early? And they said, no, Dice,
Speaker 2: you lose the extra credits. So you have to use
Speaker 2: your phone over twenty four months and in order to
Speaker 2: get those credits. So that's kind of a catch. It's
Speaker 2: not a contract, but what they're saying is Basically, if
Speaker 2: you pay off your phone early, then they're not going
Speaker 2: to give you that money off every month.
Speaker 1: So I thought that was kind of interesting.
Speaker 2: It's basically a way of keeping you on Verizon as
Speaker 2: long as you can.
Speaker 1: Okay, let's see here.
Speaker 2: So T Mobile, Okay, starting Friday, customers who trade in
Speaker 2: their qualifying iPhone will get up to three hundred dollars
Speaker 2: off their new iPhone ten or eight or eight plus
Speaker 2: via twenty four month credits on T Mobile's interest free
Speaker 2: installment plan. So again, T Mobile is doing the same thing.
Speaker 2: You have to stay on their installment plan for twenty
Speaker 2: four months to get that credit every month.
Speaker 1: If you don't, guess what, you lose the rest of
Speaker 1: the credit.
Speaker 2: So iPhone ten customers can get in on T Mobile's
Speaker 2: new iPhone upgrade program. So down the road, let's say
Speaker 2: you want to upgrade from the iPhone ten even though
Speaker 2: you just got it. Customers can trade in their iPhone
Speaker 2: ten when it's fifty percent paid off. So if you
Speaker 2: go to twenty four months, basically that'd be twelve months
Speaker 2: from now, so another year if you want to get
Speaker 2: the new iPhone ten, which maybe it'll be the iPhone eleven.
Speaker 2: I guess T Mobile will wipe out your remaining payments
Speaker 2: you can upgrade to the next iPhone And yeah, I mean,
Speaker 2: let's see, so that'd be worth five hundred. You know,
Speaker 2: it's it's so confusing, isn't it so confusing? So here's
Speaker 2: the equipment installation plan on T Mobile. If you do
Speaker 2: a sixty four gigabyte phone and you put down two
Speaker 2: hundred and eighty dollars, you get the phone for thirty
Speaker 2: dollars a month. If you do their Jump on Demand,
Speaker 2: which is zero down for a sixty four gig that's
Speaker 2: going to be forty one dollars and fifty six cents
Speaker 2: a month. Now I email T Mobile and I said, hey,
Speaker 2: what the heck is the difference between the T Mobile
Speaker 2: equipment installation installment plan and the Jump on Demand plan?
Speaker 2: And here's the answer I got. So let me get
Speaker 2: my friend here. Let's see, here's the answer I got. Okay,
Speaker 2: So the difference is T iPhone upgrade program. That's like
Speaker 2: the best program they have, Okay, T Mobile, it's the
Speaker 2: simplest way basically.
Speaker 3: Kay.
Speaker 1: So that's it. So you okay, yeah, that's it.
Speaker 2: You get you get the new phone for the price,
Speaker 2: plus you get up a three hundred dollars off your
Speaker 2: new phone via twenty four monthly installment.
Speaker 1: So she mobile.
Speaker 2: Okay, So that's the iPhone upgrade program. Then there's the
Speaker 2: Equipment Installation Plan, which is interest free for twenty four months.
Speaker 2: Then there's a Jump on Demand when you can you
Speaker 2: get the option to get a new device every thirty days.
Speaker 2: If you're on an eighteen month agreement. That's basically a
Speaker 2: lease that is not a purchase of the phone. So
Speaker 2: the other plans you can basically purchase the phone. The
Speaker 2: Jump on Demand you are leasing the phone.
Speaker 1: Okay. Wow, so complicated.
Speaker 2: And I'm not going to go over Sprint because uh,
Speaker 2: I'm not really recommending Sprint right now.
Speaker 1: Let's see.
Speaker 2: I know that's mean, right, let me let me look,
Speaker 2: let me see what Sprint's doing. But you know the
Speaker 2: other thing about Sprint is they're gonna be uh they're
Speaker 2: gonna be merging with T Mobile it sounds like anyway.
Speaker 2: So I don't see any special deal on Sprint. All
Speaker 2: I know is at Sprint. Okay, So you can save
Speaker 2: three hundred and fifty dollars by trading in your old phone,
Speaker 2: that's pretty good. So and you can upgrade every twelve months. Okay,
Speaker 2: so they're doing a pretty good very it's very competitive.
Speaker 1: But here's the thing.
Speaker 2: I have gone into these stores and I don't understand it.
Speaker 2: Ninety percent of the time I'm sitting there talking to
Speaker 2: the representative and I just like, my eyes are glazing over.
Speaker 1: I just don't understand.
Speaker 2: So if I don't understand it, I feel bad for
Speaker 2: you guys, because this is my life and that's all
Speaker 2: I'm doing is going through these things, and I just like,
Speaker 2: I literally don't understand. When I bought my wife's phone
Speaker 2: on AT and T, I bought it on one of
Speaker 2: those installment plans, and I could not understand what I
Speaker 2: was doing. I was like, all right, fine, at the
Speaker 2: end of the day, I'm just gonna sign and we'll
Speaker 2: see what happens. And I ended up paying it off
Speaker 2: and it was fine.
Speaker 1: But it was so confusing.
Speaker 2: So anyway, there you have it. iPhone ten. A lot
Speaker 2: of people waiting for this phone. It's going to be huge.
Speaker 1: Next week.
Speaker 2: You're gonna hear me talk a lot about it. So
Speaker 2: I apologize in advance. Next week's gonna be an iPhone week.
Speaker 2: So just so you know, all right, we got a
Speaker 2: lot going on on the show, so you guys stick
Speaker 2: around both online and on Facebook Live. Man, we got
Speaker 2: so much more to talk about. I'm gonna talk about
Speaker 2: Amazon's new security camera. Also, we've got Amazon's new service
Speaker 2: that lets delivery people open your front door and place
Speaker 2: your package inside.
Speaker 1: Are you ready for that? I don't know. I'm kind
Speaker 1: of torn on that one. We got to talk about it.
Speaker 2: Plus, we'll have your phone calls with your tech questions.
Speaker 2: The phone number is three one zero five nine four
Speaker 2: three zero zero three three one zero five nine four
Speaker 2: three zero zero three. You are listening to Rich on
Speaker 2: tech Live. I'm Rich Demiro. I'll be back with you
Speaker 2: in just a bit. Welcome back to Rich on tech Live, Demiro.
Speaker 2: This is the show where we talk about technology and
Speaker 2: give you some inside scoop on all the cool stuff
Speaker 2: happening in the tech world. Taking your calls live at
Speaker 2: three one zero five nine four three zero zero three,
Speaker 2: and on the line, we've got a caller from.
Speaker 1: Four to four zero four four zero. You're on with Rich.
Speaker 2: Hey, Rich, how are you doing I'm doing fantastic? How
Speaker 2: are you doing?
Speaker 3: Good?
Speaker 4: So?
Speaker 1: Who am I speaking with?
Speaker 4: Nick?
Speaker 1: Nick? Where are you calling from? I don't know where
Speaker 1: that four four zero is.
Speaker 5: Cleveland, Ohio?
Speaker 1: Oh wow, Cleveland. Are you watching on Fox eight? I hope, yes,
Speaker 1: awesome the Tech Report? All right, what's going on?
Speaker 3: Nick?
Speaker 5: So I'm gonna prevord to the iPhone ten? Uh actually
Speaker 5: tomorrow basically where Yeah, So I'm trying to figure out
Speaker 5: should I get the belkan H charging pad or the
Speaker 5: mofy one. I wonder which one'll be better for charging
Speaker 5: the iPhone ten.
Speaker 1: Oh, that's a good question. So I've got the on
Speaker 1: let me put over here.
Speaker 2: I've got uh, I've got the belt on my desk here,
Speaker 2: and I've got the Mophi on my desk at work.
Speaker 2: So you know, I I haven't really noticed a huge
Speaker 2: difference between them. I mean, I think that the thing
Speaker 2: about the phone is that you do have to hit
Speaker 2: a sweet spot when you charge it. So, and Nick
Speaker 2: is referring to the new wireless charging capability of both
Speaker 2: the iPhone eight and the iPhone ten. I don't have
Speaker 2: iPhone ten in my hands just yet, yes yet, But
Speaker 2: I do have the iPhone eight and it does have
Speaker 2: the wireless charging and I love it. So, you know,
Speaker 2: how much are the prices any different on them?
Speaker 5: I think they're They're pretty much the same, the Dulcan.
Speaker 2: And the MOPy, So it really comes down to a
Speaker 2: matter of personal preference. And the only thing I will say,
Speaker 2: I'm noticing on the on the Belcan there is a
Speaker 2: little indicator light, which I kind of like because it
Speaker 2: tells me that my phone has hit the sweet spot
Speaker 2: and that it's lighting up, so I know, and I
Speaker 2: don't remember seeing that on the the other one. So
Speaker 2: that might push me forward, because if you don't hit
Speaker 2: the sweet spot on the phones and you get it
Speaker 2: settled just right on the on the charging pad, it
Speaker 2: will sit there and not charge, and you don't want
Speaker 2: that to happen. So but but as you know, esthetically,
Speaker 2: the Belcan is white and the Mophy is black. As
Speaker 2: far as I know, I don't I don't know if
Speaker 2: they come in different colors, but those are the colors
Speaker 2: I have, so.
Speaker 1: And they're both basically the same.
Speaker 2: I mean, I'm just thinking back to putting my phone
Speaker 2: on my desk and I don't remember seeing it light
Speaker 2: up at all in any way. So I mean, your
Speaker 2: phone obviously comes to life for a second to know
Speaker 2: that it's on, that it's charging. But I like the
Speaker 2: indicator light on the Belcon, so that might push me
Speaker 2: over to the Belcon for my if I'm going to
Speaker 2: choose one. So you know, these companies send these things
Speaker 2: to me to try out. So that's kind of how
Speaker 2: why I have both of them right now, because they
Speaker 2: both wanted me to see how their charging system works.
Speaker 1: But I think that's that would be.
Speaker 2: A defining factor for me with the Balcon one is
Speaker 2: the little light because the indicator light, you can't really
Speaker 2: discount the importance of not having to kind of mess
Speaker 2: with your phone every couple of minutes to make sure
Speaker 2: that it's still charging.
Speaker 1: So that's what I'd go for. Okay, cool, you you excited.
Speaker 5: I am a very excited li iPhones sand. Yeah, I'll
Speaker 5: be up pre ordering it online.
Speaker 2: So what's the deal with the pre order because I'm
Speaker 2: not doing that, So what's the deal with that?
Speaker 1: What's the I.
Speaker 2: Mean, hold on, hang on here, what's the what's the
Speaker 2: deal with that? So it's it's three am.
Speaker 5: I think yeah, it's three am, yeah for the East Coast,
Speaker 5: and then West coast I think it's twelve am.
Speaker 1: Okay, interesting, Yeah.
Speaker 5: So so three am forre Its Coast, I'll be up
Speaker 5: the reason I want to pre order it because I
Speaker 5: don't know if it's going to sell out and then
Speaker 5: before I get to like a store, and then I
Speaker 5: will be able to get till twenty eighteen.
Speaker 1: Yeah, no, exact it.
Speaker 2: I agree, you got this thing. I'm not now, I don't.
Speaker 2: I don't have any inside knowledge on this. I don't
Speaker 2: know anything more than anyone else. But I have a
Speaker 2: feeling this is going to be very tough to get,
Speaker 2: so I would say, yeah, this is going to be tough.
Speaker 2: So and it's weird because I think it's interesting for
Speaker 2: people to pre order stuff that they've never seen before,
Speaker 2: you know what I mean. But at the same time, yeah,
Speaker 2: it's it's you gotta do it, you know what I mean,
Speaker 2: if you know you want it.
Speaker 5: I've never ordered I've never pre ordered a phone before
Speaker 5: until when I saw the iPhone ten because the brand
Speaker 5: new you know, pre order a phone.
Speaker 2: Yeah, well, and and you know a lot of people
Speaker 2: order them because they kind of know what they're going
Speaker 2: to get with Apple.
Speaker 1: It's going to be good. It's not you know, it's
Speaker 1: going to be high quality.
Speaker 2: And believe me, I played with this thing, and you
Speaker 2: know I played with it at the Apple event and
Speaker 2: it was great, and believe me, it was very nice
Speaker 2: and for a first generation phone of this quality and
Speaker 2: kind of what they've done here, it's it's pretty darn nice.
Speaker 2: And I love the size because it's in between the
Speaker 2: eight and the eight plus, so.
Speaker 1: It's a really nice size too.
Speaker 3: See.
Speaker 5: I like it too because I have a seven plus
Speaker 5: right now, which is like a five point five in
Speaker 5: screen display. With the ten you get a regular sized
Speaker 5: phone and more screen in the Plus.
Speaker 2: Yep, like we'll not, yeah exactly, because it's it's takes
Speaker 2: up much more of the screen. So I think you're
Speaker 2: gonna love it. I'm looking forward to playing with it
Speaker 2: next week.
Speaker 1: I can't wait.
Speaker 6: Uh.
Speaker 2: It's weird because you know, I go to these Apple
Speaker 2: events and I get to play with this stuff.
Speaker 1: But it's like a whirlwind, you know what I mean.
Speaker 2: You get it so fast, and it's like they take
Speaker 2: it out of your hand and then you're like okay,
Speaker 2: and then people are asking me questions like, well, wait,
Speaker 2: how is the screen?
Speaker 1: Was it brighter? Was it this? I'm like, oh, I
Speaker 1: can't remember because it was so fast.
Speaker 2: It all happened so fast, But but I do remember
Speaker 2: being very impressed with a first generation kind of bezeleless
Speaker 2: phone from Apple. So it's gonna take a little getting
Speaker 2: used to the new swipe functionality, but I think you're
Speaker 2: gonna be okay.
Speaker 5: Okay, Well, thank you. I really appreciate it.
Speaker 1: All right, Nick, I appreciate it.
Speaker 2: Thanks for watching out there in Cleveland, Ohio. And let's
Speaker 2: just go right to our next caller in the two.
Speaker 1: Six to two area code. Two six to two. You
Speaker 1: are on with Rich.
Speaker 6: Appreciate it.
Speaker 1: Hey, what's going on?
Speaker 2: Please lower your radio behind you so I can hear
Speaker 2: you properly. Okay, we can't get that one, so we're
Speaker 2: going to go to eight o five eight oh five,
Speaker 2: you are on with Rich.
Speaker 7: Hey, Rich, do you have a quick question for you?
Speaker 4: This is Jr.
Speaker 7: From cama Rio.
Speaker 1: Hey, Jr.
Speaker 7: Eight, I've got a new Apple eight sixty four gig
Speaker 7: and I've been hearing these really strange train sounds coming
Speaker 7: from the device, not touching it. Did you just hear
Speaker 7: like a train horn? Have you heard anything like that?
Speaker 1: A train? Like a notification sound?
Speaker 7: Yeah, like a notification sound. But I've got no applications
Speaker 7: open or anything, and I've heard it like three times.
Speaker 2: The only thing I can times The only thing I
Speaker 2: can think of is because it's funny because I just
Speaker 2: heard a sound like that on my phone the other day,
Speaker 2: and I think it's Facebook. I think Facebook might be
Speaker 2: serving up that sound because I don't have notifications generally
Speaker 2: turned on on my phone, but I think Facebook is
Speaker 2: doing that, So I don't know. Maybe the commenters on
Speaker 2: Facebook Live will join in, but I've noticed with my
Speaker 2: phone now I wear an Apple Watch, so it's kind
Speaker 2: of weird sometimes I see notification. Like basically, what I'm
Speaker 2: saying is, sometimes I've heard noises coming from my phone
Speaker 2: and I look at it and I don't see a
Speaker 2: notification associated with it, so I'm kind of confused.
Speaker 1: I don't think you were hacked. I don't think.
Speaker 2: The only thing I would say is go into your
Speaker 2: notifications and you know, turn off Facebook notifications fully and
Speaker 2: see if that helps. But I think I'm kind of
Speaker 2: sure that that's what I've been hearing on Facebook as well,
Speaker 2: so hopefully that helps. I mean, unless Apple's playing some
Speaker 2: prank on us and giving us the train whoosh.
Speaker 7: Yeah, yeah, that's strange because, like I said, I checked
Speaker 7: on the Apple support the other day on when I
Speaker 7: first heard it, and they're saying that it's it's been
Speaker 7: told before that people are hearing these sounds.
Speaker 1: That's weird.
Speaker 7: Oh I don't know, maybe some kind of software glitch.
Speaker 1: Yeah, I know.
Speaker 2: The only the only glitch I did hear of was
Speaker 2: the the glitch that made the the audio crackley from
Speaker 2: the speaker or the headset of the phone. You know,
Speaker 2: if you have your ear up to the heads that
Speaker 2: you know the earpiece, and my phone actually did have
Speaker 2: that problem and they did fix it with a software update,
Speaker 2: so I don't hear that anymore.
Speaker 1: So that could be at JR. But man, what a
Speaker 1: weird What a weird thing.
Speaker 2: I know, when you hear a notification sound that you're
Speaker 2: not familiar with, you're like, wait, what's going on? And
Speaker 2: if you don't see it, it's really confusing. So great question.
Speaker 2: Thanks for calling from CAMERIOH. So, who is ready to
Speaker 2: have Amazon open your front door? Amazon announced two things
Speaker 2: this week that are really strange but also kind of interesting.
Speaker 2: So the first is a cloud camera, so they're now
Speaker 2: competing with the nests of the world, the Logitech Circle Cam.
Speaker 2: And this is a one twenty dollars camera that works
Speaker 2: with Alexa and it features HD resolution, night vision two
Speaker 2: A audio, twenty four to seven live stream, and algorithms
Speaker 2: that detect motion. And the cool thing about this is
Speaker 2: that you can say, Alexa, show me my blank cam,
Speaker 2: you know, whatever you call it, and you'll just see
Speaker 2: it right on your if you have an Alexa show
Speaker 2: or if you have an Echo spot, or if you
Speaker 2: have a fire TV or a fire tablet.
Speaker 1: So that's really cool.
Speaker 2: So you know, this is a competitive place now. These
Speaker 2: home security cameras. I've got a couple of them, and
Speaker 2: I love them.
Speaker 1: They're just great. They really are nice. They give you
Speaker 1: peace of mind.
Speaker 2: You can record twenty four to seven, you can go
Speaker 2: back and see what's going on.
Speaker 1: What I like about this one.
Speaker 2: Let's take a look at the It basically comes with
Speaker 2: the essentials for keeping an eye on your home, including
Speaker 2: access to the last twenty four hours of clips. So
Speaker 2: that's an advantage right there if you get a Nest camera.
Speaker 2: If you get a Nest they do not give you
Speaker 2: access to the last twenty four hours. It's literally just
Speaker 2: a live stream. So if you wanted to go back
Speaker 2: and see something that happened, you couldn't unless you pay.
Speaker 2: So with the Amazon one, you're actually getting a free
Speaker 2: day worth of going back. Now, if something were to
Speaker 2: ever happen in your home, and hopefully it doesn't, this
Speaker 2: would come in handy because you would get to see
Speaker 2: review what happened with the camera, and so you can
Speaker 2: go back for twenty four hours and that's free. So
Speaker 2: Basic here, So if you want to get thirty days
Speaker 2: or I'm sorry, if you want to get more than
Speaker 2: just twenty four hours, you can get seven dollars a
Speaker 2: month for Basic that gives you seven days for up
Speaker 2: to three cameras. Extended gives you ten dollars a month
Speaker 2: for fourteen days, and pro gives you twenty dollars a
Speaker 2: month for thirty days for up to ten cameras. So
Speaker 2: this is this is very competitive. And yes, I apologize
Speaker 2: to the folks in the live stream for saying that
Speaker 2: word with the A not Amazon, the other one, because
Speaker 2: I know it activates everything, so sorry, I normally don't
Speaker 2: do that.
Speaker 1: But this is very competitive.
Speaker 2: I pay I think seventy five dollars a year for
Speaker 2: just one Nest cam for the I think it's ten days.
Speaker 1: So this is this is this is big.
Speaker 2: Amazon is really trying to get into the space. So
Speaker 2: but here's what they really.
Speaker 1: Want you to do. Amazon wants you to.
Speaker 2: Let their survey people open up your door so they're
Speaker 2: delivery people. This is a new service called Amazon Key.
Speaker 2: I'm sure you've heard of this because it's been talked
Speaker 2: about in the news a lot. But this is going
Speaker 2: to be available in thirty seven cities across the US,
Speaker 2: including Los Angeles and many others, and it will grant
Speaker 2: your access to your house when the delivery person comes.
Speaker 2: But not just delivery people, also all the other things
Speaker 2: that Amazon is trying to sell on their service on
Speaker 2: their site now, including made service, dog walking service, and
Speaker 2: also professional services like you know, hanging a camera or
Speaker 2: hanging maybe mounting your camera or mounting your TV. But again,
Speaker 2: the camera is called the Amazon Cloud Cam. And here's
Speaker 2: the deal. Starting November eighth, when you order on Amazon,
Speaker 2: if you have this new Amazon Key program, literally when
Speaker 2: you're checking out, you select in home delivery. So instead
Speaker 2: of saying one day, two day, same day, you say
Speaker 2: in home and they will come to your house. And
Speaker 2: Amazon is not doing this, They don't get access to
Speaker 2: your house.
Speaker 1: Through a key.
Speaker 2: What you have to do is you have to replace
Speaker 2: the lock on your door with a special smart lock
Speaker 2: and that this starts at tw hundred and.
Speaker 1: Fifty bucks, by the way, not cheap.
Speaker 2: So you get a smart lock, and what happens is
Speaker 2: when the delivery driver gets near your home, they request access.
Speaker 2: Amazon verifies via GPS that they're at your house, and
Speaker 2: then the cloud cam which I just told you about,
Speaker 2: starts recording, and then your door is unlocked. So no
Speaker 2: access codes or keys are ever provided to delivery drivers.
Speaker 2: And you also get Amazon's happiness guarantee. And some folks
Speaker 2: on the chat are saying that we don't get twenty
Speaker 2: four to seven live stream with the let's see, Yeah,
Speaker 2: you get twenty four hours of clips. So I'm not
Speaker 2: sure with the camera what that means with clips, So
Speaker 2: I guess maybe every time it sees motion it will
Speaker 2: make a little it'll trigger a recording, so you might
Speaker 2: not be able to scrub back the whole twenty four hours.
Speaker 2: So but yeah, the Amazon key is really fascinating to me.
Speaker 2: So the the other thing you could do not just
Speaker 2: get your package. So basically they open your door, they
Speaker 2: slip your package inside, the camera records it. It sends
Speaker 2: you a little notification on your phone that says, hey,
Speaker 2: your package was delivered. Here's a video of it, here's proof,
Speaker 2: and then they close your door and they walk away
Speaker 2: and this okay, So why does Amazon want to do this? Well,
Speaker 2: because a lot of times what happens with Amazon is
Speaker 2: people Amazon no longer requires deliveries on like ninety nine
Speaker 2: percent of things you buy from them, even if it's
Speaker 2: an expensive item, which is crazy. But the problem is
Speaker 2: Amazon's numbers. People have crunched the numbers and said, you
Speaker 2: know what, it's cheaper for us to send out another
Speaker 2: five hundred dollars gadget than to request a signature because
Speaker 2: that takes time and energy.
Speaker 1: So they just figure it's all built.
Speaker 2: Into the price of the products nowadays. And what they're
Speaker 2: saying is with this new program, they can cut down
Speaker 2: on the shrinkage as they call it, which is basically
Speaker 2: theft packages stolen from front doors. And Amazon has done
Speaker 2: the numbers. Believe me, their data driven company, they know
Speaker 2: that people are going to do this and it's going
Speaker 2: to be better for them. So the other thing you
Speaker 2: can do once you have this is that you can
Speaker 2: also get a maid service from Merrymaids, pet sitters and
Speaker 2: dog walkers from Rover and also twelve hundred services from
Speaker 2: other providers across sixty professions. So basically, what I'm saying is,
Speaker 2: if you need your toilet unclogged while you're at work.
Speaker 2: Let's say you leave for work in the morning, the
Speaker 2: toilet's clogged, you literally request a plumber through Amazon. They
Speaker 2: will come to your house, open your front door, do
Speaker 2: whatever they need to do, and walk out. How crazy
Speaker 2: is that? This is the world that we live in today.
Speaker 2: Just amazing Amazon, Amazon Key, and Amazon Cloud Cam. Who's
Speaker 2: going to be signing up? Tell me how it goes
Speaker 2: for you. You're listening to rich on Tech Live. More of
Speaker 2: your calls after this. Plus I'm going to talk about
Speaker 2: a new travel website that rewards you for booking through
Speaker 2: them with gift cards. Plus I've got a great video
Speaker 2: editing app for your phone, both iPhone and Android, so
Speaker 2: stay around for that and I'll have more of your
Speaker 2: calls after this at three one zero five nine four
Speaker 2: three zero zero three three one zero five nine four
Speaker 2: three zero zero three More of rich on tech Live
Speaker 2: after this. Welcome back to rich on Tech Live. I'm
Speaker 2: rich Demiro talking tech with you on this wonderful day.
Speaker 2: Thanks so much for joining me. I appreciate it and
Speaker 2: uh more about me At richontech dot TV. We've got
Speaker 2: a caller now from the nine oh nine area code
Speaker 2: nine oh nine you are on with Rich What's on?
Speaker 1: What's on your mind? Today?
Speaker 4: It's Sam from pimone. I got another quick question for you. Hey, Sam, Hey,
Speaker 4: I just finally got around and hooking up my Xbox
Speaker 4: one and I don't have enough hdm my hookups in
Speaker 4: the back of my TV. Now. I know they make
Speaker 4: these four and five into one deals, but does anybody
Speaker 4: make one that's you know, that like switches automatically when
Speaker 4: the unit is on.
Speaker 1: Ooh, that's a good question. I don't know.
Speaker 2: I don't think so, because the problem is that would
Speaker 2: be expensive. I mean, these these systems you know you're
Speaker 2: talking about you're referring to. It's like, I think it's
Speaker 2: called CEC, which is like component control or something like that.
Speaker 2: But basically all the new gadgets like an Apple TV
Speaker 2: will when you press it, you know, when you press
Speaker 2: the power button on the Apple TV remote, it will
Speaker 2: turn on your TV and tune it to the right
Speaker 2: input HDMI input. So that's kind of what you're referring to.
Speaker 2: I don't know of one of those that does that.
Speaker 2: The best place to look for something like that sam
Speaker 2: is monoprice dot com. The only other thing I could
Speaker 2: recommend is maybe look for one that has a remote control.
Speaker 2: I know a lot of them have little remotes, but
Speaker 2: from what I've seen, all these Hdmi switchers are about
Speaker 2: fifty bucks and they're all pretty cheap. And you know,
Speaker 2: the one that you decide to get, you know, it
Speaker 2: could be good, it could be bad. It's just you
Speaker 2: got to kind of look at the reviews and see
Speaker 2: what people like. But I don't know one that switches
Speaker 2: by itself off the top of my head, but I
Speaker 2: think that the best place you would go to find
Speaker 2: that would be something like Monoprice. The reality is with
Speaker 2: the I know, if you have an older TV and
Speaker 2: you know the HDMI ports are kind of at a premium,
Speaker 2: it could be a challenge. And I it's weird because
Speaker 2: I with my old TV, I almost got one of
Speaker 2: those switchers, but I ended up.
Speaker 1: I didn't want to.
Speaker 2: I want to do anything possible to avoid those switchers
Speaker 2: because they're not it's not a clean setup. I like
Speaker 2: a clean setup. So my father in law he actually
Speaker 2: has one, and you know he's got a I think
Speaker 2: it's a push button or it could have remote.
Speaker 1: I'm not really sure. But he likes it. It's great.
Speaker 2: I mean he he wanted it because he was going
Speaker 2: from fireTV to Apple TV. He had some shows on one,
Speaker 2: some shows on the other. But I think he's uh,
Speaker 2: I think he's settled on fireTV. He likes that slightly
Speaker 2: better than the Apple TV because it's faster. Good question,
Speaker 2: Sam three one zero five nine four three zero zero
Speaker 2: three three one zero five to nine four three zero
Speaker 2: zero three.
Speaker 1: Phone lines are open.
Speaker 2: So let me tell you about this new website called
Speaker 2: upside dot com. This is a new travel website and
Speaker 2: it's from the guy who founded priceline dot com. Remember
Speaker 2: that website, Priceline. I was one of the first people
Speaker 2: ever to use Priceline. By the way, I was in
Speaker 2: a price line ad back in the day, if you
Speaker 2: can believe it, because I heard about this website Priceline
Speaker 2: dot com, and I bought tickets to Vegas, two tickets
Speaker 2: via plane for twenty dollars each because I named my
Speaker 2: own price, and I thought this was amazing. I told
Speaker 2: everyone I knew about it, and no one believed me. Right,
Speaker 2: and then they emailed a bunch of people that use
Speaker 2: this website first you know, Priceline, and they said, hey,
Speaker 2: will you send it a picture?
Speaker 1: We want to use you guys in an ad.
Speaker 2: So I sent him my picture and next thing you know,
Speaker 2: I'm in USA today, my little tiny picture. And I
Speaker 2: asked Jay I interviewed him recently, and I said, hey,
Speaker 2: do you remember those ads?
Speaker 1: I was in it?
Speaker 2: And he said, oh, my gosh, I do. Anyway, he's
Speaker 2: back with a new website called upside dot com. And
Speaker 2: the difference with this website is that they give you
Speaker 2: a gift card for booking through them.
Speaker 1: So today I looked at a flight.
Speaker 2: It was a standard price, same price as it was
Speaker 2: on every other website. But with this upside dot com,
Speaker 2: if you book through there, you basically get a ten
Speaker 2: dollars Amazon gift card. So why not, you know, if
Speaker 2: you can get something extra. So here's the deal. They've
Speaker 2: got a couple of things that they do differently. They
Speaker 2: have this new big data travel engine, so it shows
Speaker 2: you the top six flight choices and the top six
Speaker 2: hotel choices that when you buy them together, save you
Speaker 2: money and help you on your business trip. So this
Speaker 2: is mainly for business travelers. That's kind of what they're doing.
Speaker 1: So they you know, it's like basically when I book
Speaker 1: I book my.
Speaker 2: Own flights for work, and it's a lot of work.
Speaker 2: You're always comparing, you know, this and that. So I
Speaker 2: noticed today when I went on Upside and kind of
Speaker 2: looked up a sample flight, it kind of picked times
Speaker 2: at the like the top flights were like the perfect
Speaker 2: times for business travelers, Like they're not gonna give you
Speaker 2: a red eye, They're gonna give you like the flight
Speaker 2: was at a perfect time in the morning, perfect time
Speaker 2: in the afternoon, and I thought it was great and
Speaker 2: it was really fast to kind of find my flights.
Speaker 2: So when you purchase a trip, you get a gift
Speaker 2: card at Amazon or fifty other retailers, and once you
Speaker 2: select your flight in your hotel, they actually show you
Speaker 2: another kind of itinerary that might save you some money
Speaker 2: or get you a bigger gift card. So I'm guessing
Speaker 2: on the back end they've got some deals with certain
Speaker 2: hotels where you're like, hey, I want to book a
Speaker 2: Weston and you kind of go through the whole flow
Speaker 2: of booking, and then at the end, before you press book,
Speaker 2: they say Hey, by the way, if you stay at
Speaker 2: a Let's see, because Marriott's the same Let's see Weston.
Speaker 3: Oh.
Speaker 2: If you stay at Hyatt, we'll give you an extra
Speaker 2: twenty dollars on your gift card because they have a
Speaker 2: deal with that Hyatt.
Speaker 1: So that's what I'm guessing they're doing. I don't know
Speaker 1: that to be true, but that would make sense.
Speaker 2: That's a great business model, by the way, because when
Speaker 2: it comes to booking hotel rooms, I mean realistically, they're
Speaker 2: kind of all the same. Let's be honest. You're staying
Speaker 2: at a standard hotel room like a Hampton In. I mean,
Speaker 2: what's the difference between that and a residence in.
Speaker 1: Not much. I personally like Hampton In. It's better.
Speaker 2: But that's my favorite cheap hotel, by the way, and
Speaker 2: it's not even that cheap anymore. It used to be
Speaker 2: like one hundred bucks a night. Now it's like I've
Speaker 2: seen them for like two three hundred. I'm like, what
Speaker 2: for a Hampton. You also get your Frequent Flyer miles
Speaker 2: no Worries credit card points. But here's the other thing
Speaker 2: they do at upside dot com. They also give you
Speaker 2: a twenty four to seven concierge level customer service by phone,
Speaker 2: chat and text, so basically you have the same customer
Speaker 2: service that you would get if you were traveling on
Speaker 2: a big corporate budget. So I think it's really interesting.
Speaker 2: And you can still cancel all your flights and everything,
Speaker 2: and you're well, your flights obviously have all these crazy rules,
Speaker 2: but the hotel rooms are not sort of prepaid, so
Speaker 2: you're good.
Speaker 1: You can still cancel them and change them if you
Speaker 1: need to. There it is upside dot com.
Speaker 2: It's meant for kind of entrepreneurs, small businesses, people that
Speaker 2: don't have the giant concurs of the world. So that's
Speaker 2: what we use at our work is Concur, which is
Speaker 2: kind of a big, big corporate travel company. Funny, I
Speaker 2: was in Cabo and who is partying like crazy having
Speaker 2: a giant party at my hotel? But Concur the big
Speaker 2: company that I have to justify all of my expense
Speaker 2: reports too.
Speaker 1: So I'm sitting there.
Speaker 2: In Cabo on vacation and I go up to the
Speaker 2: Concur people. I'm like, oh, you guys are having a nice,
Speaker 2: big fun party and I gotta justify my three dollars
Speaker 2: Starbucks to your software program, thank you very much, And
Speaker 2: they laughed, But that's what it is. It's all like algorithmic.
Speaker 2: It's like it kind of looks through your expense report
Speaker 2: and makes you justify things that it thinks are sort
Speaker 2: of out of the norm. Three one zero five nine
Speaker 2: four three zero zero three is the phone number. The
Speaker 2: lines are open. You can call in right now. Three
Speaker 2: one zero five nine four three zero zero three. Let
Speaker 2: me tell you about a cool app that I am
Speaker 2: just digging. I was on this panel last week, and
Speaker 2: you know, we asked the panelists kind of some of
Speaker 2: their tools and tricks and tips and all that good stuff,
Speaker 2: and this one was really cool and I never even
Speaker 2: heard of it. It's called video Shop, and this lets
Speaker 2: you edit video on your iPhone or your Android. Video
Speaker 2: Shop is the is the app, and basically video Shop
Speaker 2: is two dollars. I bought it for the iPhone and
Speaker 2: it's also for Android, so two bucks. And it does everything.
Speaker 2: I mean, from what I've seen, this is really full feature, so.
Speaker 1: Check it out.
Speaker 2: It lets you do sound effects, it lets you do music,
Speaker 2: you can trim out little parts of the video you
Speaker 2: don't want.
Speaker 1: You can do slow motion, combined.
Speaker 2: Clips, reverse duplicate subtitles, animated titles, filters, transitions, photos and
Speaker 2: it's it's really cool. I used it the other day
Speaker 2: to make a little compilation video on Snapchat. I took
Speaker 2: like five little pictures and put them together.
Speaker 1: It was so easy.
Speaker 2: Video Shop is the website. And by the way, I'll
Speaker 2: put all this stuff on the on my website. Rich
Speaker 2: on tech dot tv, I have show notes for each
Speaker 2: podcast and you can see them there. All right, three
Speaker 2: one zero, you're on with Rich three one zero? What's
Speaker 2: going on? Who am I talking to?
Speaker 6: Hi?
Speaker 3: Hi?
Speaker 1: Who's this rock Sandecan? How you doing today?
Speaker 3: Thanks? Rich? I love your week.
Speaker 2: It cool.
Speaker 3: I have a qritch. I'm okay, I'm okay. I'm a
Speaker 3: little concerned about I have an iPhone Success Plus, which
Speaker 3: I love. I actually I edit and I even edit
Speaker 3: on the phone.
Speaker 5: It's really great.
Speaker 3: Comes with the I movie. But I noticed the latest
Speaker 3: OS up up upgrade. I know I'll have to get
Speaker 3: a new phone soon. I notice the my phone drains faster,
Speaker 3: my battery dreams faster. And I don't know if that's
Speaker 3: an because the OS update, or it's just my phone
Speaker 3: is aging.
Speaker 1: Or well, it's probably a little bit of both.
Speaker 2: Now have you done all the updates that have come out,
Speaker 2: because there's been like four of them, I think, or three. Okay,
Speaker 2: so you've done them all, okay, and and so you've
Speaker 2: restarted your phone and it still happens. It drains like faster,
Speaker 2: like like significantly faster than you remember.
Speaker 3: It's it's after you know, I particycle like crazy, and
Speaker 3: it's still it's still draining. And it's funny because I
Speaker 3: just put up five K this, my five K Retina
Speaker 3: Apple Apple, my iMac.
Speaker 5: It's great.
Speaker 1: Yeah, that's amazing.
Speaker 3: Really it seems like it's oh, they're great, and and
Speaker 3: it seems like it's even Maybe it's also I don't know,
Speaker 3: because it's really changed because the iPhone and the computer,
Speaker 3: you know, they sink in like automatically, and maybe that's
Speaker 3: it too. I don't know if that's all in my mind.
Speaker 2: It was well, okay, what do you mean they sink automatically?
Speaker 2: Are you plugging it into sync or are you doing
Speaker 2: wireless sink?
Speaker 3: Well? I do, I defin to do both well if.
Speaker 2: You yeah, if you're doing if you're doing wireless sink,
Speaker 2: you know through iTunes, that could be draining the battery
Speaker 2: if it's sitting next to your computer all day and
Speaker 2: it's doing that like over and over.
Speaker 1: It could be a couple things. So here's what I recommend.
Speaker 2: So first off, I think that you have to go
Speaker 2: through your phone, and it could be because your phone
Speaker 2: is aging.
Speaker 1: A little bit.
Speaker 2: You said this was a success or a six success plus. Okay, okay,
Speaker 2: success plus. I mean that's really not that old, so
Speaker 2: you should not have problems. The only thing, when did
Speaker 2: you get this phone? Like, did you buy it when
Speaker 2: it first came out, like the first day?
Speaker 4: No?
Speaker 3: I bought it last year in Okay.
Speaker 2: So you didn't get one of the first batches because
Speaker 2: the first batch of six S devices were definitely recalled
Speaker 2: because of battery issues. My wife's was part of that,
Speaker 2: and I brought it to the Apple store and they
Speaker 2: gave her a new battery. So I would go on
Speaker 2: the website, Go on Apple. Okay, let me tell you
Speaker 2: what to search. Okay, so go to Apple battery replacement. Okay, sorry,
Speaker 2: Apple battery recall. Let me see if that brings it up.
Speaker 2: So if you go to Okay, here it is so
Speaker 2: iPhone success program for unexpected shutdown issues. Now this just
Speaker 2: says six S, but I'm not sure if it means
Speaker 2: success and success plus put in your serial number, okay,
Speaker 2: and it will tell you if your battery is one
Speaker 2: of the recalled batteries. Now I put in my wife's
Speaker 2: serial number and boom, it was immediately recalled. I brought
Speaker 2: it into the Apple store two days later. She had
Speaker 2: not a brand new phone, but they just replaced the battery.
Speaker 2: And what would happen is the telltale sign is that
Speaker 2: your battery drains really fast, and it could be that
Speaker 2: it could be just something else on your phone after
Speaker 2: the upgrade. But what I'd recommend to do Roxand is
Speaker 2: look at that first off. And then the second thing
Speaker 2: I would do is I would look at what you
Speaker 2: have installed on your phone, So go through, get rid
Speaker 2: of all the apps you don't need, reset your phone,
Speaker 2: see if that helps. And then the third thing I
Speaker 2: would do is go through in your settings and look
Speaker 2: at your location services and make sure all the apps
Speaker 2: that you think don't need access to your location all
Speaker 2: the time set that to only when using this app,
Speaker 2: and hopefully that helps. Otherwise you can go nuclear on it,
Speaker 2: and you can wipe the entire phone, and then you
Speaker 2: can start over and install everything once again on the phone.
Speaker 1: So hopefully that helps.
Speaker 2: I know your success should not be breaking down at
Speaker 2: this point. I mean it's not that old so and
Speaker 2: the new update, I mean, yeah, you might take a
Speaker 2: little battery hit, but it shouldn't be that bad. I
Speaker 2: think something's hanging up on this phone. So good question, Roxanne.
Speaker 2: Thanks so much for calling in today. I appreciate it.
Speaker 2: All right, coming up more of your calls at three
Speaker 2: one zero five nine four three zero zero three.
Speaker 1: We're gonna check social.
Speaker 2: Media and uh we'll wrap it up. You're listening to
Speaker 2: Rich on tech Live. I'm Rich Dmiro will be all
Speaker 2: right back.
Speaker 1: Welcome back to Rich on tech Live. I'm your host,
Speaker 1: Rich DeMuro.
Speaker 2: We are talking about technology and taking your calls live
Speaker 2: at three one zero five nine four three zero zero three.
Speaker 1: Thanks for joining me today.
Speaker 2: It's been a blast. Three one zero five nine four
Speaker 2: three zero zero three. Let's go to the nine O
Speaker 2: nine area code nine O nine you're on with Rich.
Speaker 6: Hello.
Speaker 1: Hello, Hi, who am I speaking with? My Name's are
Speaker 1: Vella Arvela. How you doing today?
Speaker 6: Doing good? Thank you?
Speaker 5: I have a question.
Speaker 6: Sure I got a sam Fun fifty inch smart TV
Speaker 6: about four years ago and is months ago. All of
Speaker 6: a sudden the picture went dark, so I believe if
Speaker 6: they have picture tubes whatever nowadays they have must be
Speaker 6: burnt out. I still had full audio. Okay, My question
Speaker 6: is in that it was only four years old. Do
Speaker 6: you have a recommendation on a TV that I actually
Speaker 6: I went online and this is apparently a common problem.
Speaker 2: Well, okay, let me just tell you one thing real
Speaker 2: quick about the common because I see this a lot.
Speaker 2: Like basically, anything you search online, you'll find someone that
Speaker 2: had the same thing happened. It doesn't necessarily mean it's
Speaker 2: a common thing. Like I will look for the most
Speaker 2: minute things that are happening with my gadgets, and like
Speaker 2: someone will say that this similar thing happened. So it
Speaker 2: doesn't mean it's necessarily common. But yes, someone could have
Speaker 2: experienced it. But the whole Okay, so the screen is dark,
Speaker 2: and but you still hear sound.
Speaker 6: What can I help you with a recommendation? Maybe on
Speaker 6: a brand that I thought Samsung's were supposedly good. Also,
Speaker 6: I hear sonis are good. But four years for a TV?
Speaker 2: Yeah, no, way fifty yeah, no, that a TV does
Speaker 2: not last. No, four years is a lifetime of a
Speaker 2: TV is way longer. I had my visio for I
Speaker 2: think six years and it was still just perfect exactly.
Speaker 2: And now my newer TVs they're going, they're going, you know,
Speaker 2: they're a little bit you know, they're a little bit newer,
Speaker 2: but they're just fine. No, a TV should last longer.
Speaker 2: Was there anything that happened to this TV? Did it
Speaker 2: get dropped, did it get water? Anything that could have
Speaker 2: been weird about it?
Speaker 6: No, I was just sitting there watching it. It was
Speaker 6: actually on, and all of a sudden the screen went dark.
Speaker 2: Okay, so now some people in the past have said
Speaker 2: that this could be an overheating problem. It could have
Speaker 2: you tried spraying some canned air into the back of
Speaker 2: it cleaning it out. I have not, Okay, so that
Speaker 2: could be one thing. So what I do first is,
Speaker 2: I mean, do you like this TV? Or you are
Speaker 2: you fine with buying a new TV because new TVs
Speaker 2: are not that expensive these days. Although I feel like
Speaker 2: I understand that you feel a little bit burned by
Speaker 2: getting a TV that's only four years old and you
Speaker 2: got to pay for a new one, so you just
Speaker 2: want to get a new one and cut your losses
Speaker 2: or do you want to try to make this thing work?
Speaker 6: Well, I don't want to pay for repair because at.
Speaker 2: That point, yeah, exactly, I understand, because if you pay
Speaker 2: for repair that's three four hundred bucks. You can get
Speaker 2: a new TV for that price. So here's my rankings
Speaker 2: of TVs. So if you want the best value in
Speaker 2: a TV, I would recommend going with a Viseo.
Speaker 1: So I have a Visio as my main TV. It's fantastic.
Speaker 2: I mean the colors when I compare it to my
Speaker 2: Sony TV are definitely not as good. It's just not
Speaker 2: as good quality. But does that mean that when people
Speaker 2: come to my house you're like, oh, this TV is horrendous. No, No,
Speaker 2: you don't notice if you're not looking at them faced
Speaker 2: to you know, side by side. But once you see
Speaker 2: a Sony you will say, oh my gosh, you know
Speaker 2: this is this is crazy? How much better it is?
Speaker 2: So what I think at the pinnacle at the top
Speaker 2: is definitely Sony. And then after that I would say
Speaker 2: that LG and Sam's are both really good. Now you
Speaker 2: don't want to get another Samsung because you already feel
Speaker 2: like you've gotten burned by them.
Speaker 1: So that leaves LG.
Speaker 2: So Sony's going to be really expensive, so you probably
Speaker 2: don't want that one. I would probably recommend an LG
Speaker 2: or a Visio. I mean, I think Visio. I can't
Speaker 2: recommend video enough. I was actually the first person in
Speaker 2: the nation to recommend and showcase Viseo on the Today
Speaker 2: Show going back ten years now. Can you believe that?
Speaker 2: And I'll never never forget. I couldn't believe it because
Speaker 2: I was I was at Senet at the time, and
Speaker 2: I remember this guy at Visio emailing me and saying, Hey,
Speaker 2: this a forty two inch TV for two thousand bucks.
Speaker 2: And at the time, every other TV that I tested
Speaker 2: was like closer to three or four thousand dollars, And
Speaker 2: I said, how can you do that? And sure enough
Speaker 2: that company you've seen him. I mean, they're everywhere. They
Speaker 2: have sold so many TVs. Now there's two other TVs
Speaker 2: I like that I can recommend. If you want to
Speaker 2: get a smart TV with the smarts built in. There's
Speaker 2: a really nice TV from Roku and TCL. It's called
Speaker 2: the TCL Roku TV, So that one's really nice. And
Speaker 2: then another one I really like is from Amazon called
Speaker 2: the Amazon Element TV. And if you go on their website,
Speaker 2: just search Amazon Element. And the cool thing about those
Speaker 2: two TVs is that one has Roku built in, which
Speaker 2: is a nice Roku interface, and one has one has
Speaker 2: Amazon Fire TV built in. And not only do they
Speaker 2: have those built in, you can also attach an antenna
Speaker 2: to those TVs and watch your local programming, which is
Speaker 2: really nice in.
Speaker 1: This day and age.
Speaker 6: Oh whoa, Okay.
Speaker 1: Yeah, so and I know, I know.
Speaker 2: Obviously any TV can take an antenna, but not necessarily.
Speaker 2: These integrate it into the smart TV screen, so that's
Speaker 2: the big difference. Of course, you can always switch an input,
Speaker 2: but this makes it on your main TV. So I've
Speaker 2: tested both of those TVs.
Speaker 1: They're really cool.
Speaker 2: They're a great price point, so I think that that
Speaker 2: would probably be a good good value for you.
Speaker 6: So perfect I wrote it all down.
Speaker 2: Okay, thank you so much.
Speaker 6: Watch your show every day.
Speaker 1: Oh well, thank you so much for calling. I appreciate it.
Speaker 1: Thanks so much.
Speaker 2: All right, wow you guys fast and furious with the
Speaker 2: questions here, let me get two questions real quick. Let
Speaker 2: me just do one question here real quick. Okay, this
Speaker 2: is from is Darro is Isidro?
Speaker 3: Is it ro?
Speaker 2: I don't know, Sorry I totally butchered your name, but
Speaker 2: here's the question. Mister Demiro was wondering where my wife
Speaker 2: and I can sell are used but an excellent shape,
Speaker 2: Galaxy Note fours and Galaxy S fives. We have two
Speaker 2: of each and recently opted out for iPhone sevens. Ooh,
Speaker 2: your time and help are greatly appreciated. Well, here's the deal.
Speaker 2: So what I would say, I would try Facebook first.
Speaker 2: That's the first place to sell these things. And I'm
Speaker 2: not saying Facebook marketplace. Just put a post on Facebook
Speaker 2: and say, hey, anyone want to buy a Galaxy Note
Speaker 2: four or a Galaxy S five. You never know, you've
Speaker 2: got a lot of friends out there someone might need
Speaker 2: a new phone. That's my first place because that's going
Speaker 2: to be you cheapest because it doesn't cost you anything
Speaker 2: and you can do the transaction with your friends or
Speaker 2: your neighbors. Then here's my rankings. If you want the
Speaker 2: most money but the most work, go on eBay. So
Speaker 2: eBay is going to be the most work to sell
Speaker 2: your phone, but you're also going to get the most
Speaker 2: return on it. And now both these phones Galaxy S
Speaker 2: five Galaxy Note four that you're not gonna get very
Speaker 2: much for these they're not worth that much, but you
Speaker 2: know you will find someone to buy them, I assume.
Speaker 2: But you're not gonna get that much. At least on eBay,
Speaker 2: you'll get a fair market price because you know it's
Speaker 2: a perfect store. Glide g l yde. This is a
Speaker 2: place to buy and sell phones. Now you don't have
Speaker 2: to do that much work with Glide, but you also
Speaker 2: don't get as much. So I'm going down the list here,
Speaker 2: so you're getting less and less everything I mentioned. But
Speaker 2: Glide might not support these two models. You can definitely
Speaker 2: sell iPhones on there and some of the newer Samsungs,
Speaker 2: but not maybe not these devices.
Speaker 1: So that's Glide g l y d E.
Speaker 2: And finally, if you want to just unload these things
Speaker 2: as fast as you can, just go to get zel
Speaker 2: dot com and Gazelle is fast. That's the name that
Speaker 2: will be the fastest way to unload a phone, but
Speaker 2: you also get the very least And if you want
Speaker 2: to do it locally, there's a service called Eco ATM.
Speaker 2: You can look up those in your area. They're owned
Speaker 2: by Coinstar, and you literally just deposit your phone in
Speaker 2: this thing. It's like a little recycling kind of electronics
Speaker 2: recycling bin, but it's digital, so you throw your phone
Speaker 2: in there and it gives you like a little gift
Speaker 2: card for whatever it's worth. These phones will not be
Speaker 2: worth very much, so good question. Thanks for asking that.
Speaker 2: All right, before we go, let me just tell you
Speaker 2: some Alexa Easter egg So if you haven't, oh gosh,
Speaker 2: I said it again. Sorry if you have one of
Speaker 2: those Amazon Smart sneakers. If you have an Amazon Smart Speaker,
Speaker 2: here's some of the things you can say for Halloween.
Speaker 2: You can say, blank, what should I be for Halloween?
Speaker 1: Blank? What's your favorite scary movie? Blank? What are you
Speaker 1: being for Halloween? Blank?
Speaker 2: Let's get spooky? Blank, sing a spooky song. Or you
Speaker 2: can ask for some Halloween jokes. You can ask for
Speaker 2: some Halloween hacks. And if you have kids at home,
Speaker 2: you can do Scooby Doo Mystery theater. This is an
Speaker 2: interactive storytelling skill for kids and families. So basically all
Speaker 2: you have to do is say, oh, you have to
Speaker 2: enable the skill and say blank open Scooby Doo. And
Speaker 2: I think if you just say that to a it
Speaker 2: will say I don't have that skill yet, can you please?
Speaker 2: You want me to enable that skill? And then you
Speaker 2: can enable the skill. So again blank open Scooby Doo. So,
Speaker 2: if you want to have some fun with miss A.
Speaker 2: You can say what's your favorite scary movie?
Speaker 1: What are you being for Halloween? Halloween jokes?
Speaker 2: And if you're into Stranger Things, I've got some Halloween
Speaker 2: some Stranger Things Easter eggs for you, so you can
Speaker 2: say ay yes. And by the way, I see on
Speaker 2: the Facebook Live Adam asks can a spit out candy? Yes,
Speaker 2: she can because you can order stuff through her, so
Speaker 2: you can ask for hey, order me some candy.
Speaker 1: Try saying to A for Stranger Things? Are we in
Speaker 1: the upside down? Friends? Don't lie? Do you like waffles? Now?
Speaker 2: I only watched the first episode of Stranger Things, so
Speaker 2: I guess I need to catch up on that. So
Speaker 2: I'm not versed on the whole waffle hack, but I
Speaker 2: know that's a recurring theme because Lift is doing some
Speaker 2: rides with a Stranger Things mode, and I guess the
Speaker 2: waffle is there too.
Speaker 1: That's gonna do it? Wow, thanks so much for joining
Speaker 1: me today.
Speaker 2: Yeah, well, usually I do a little rapid fire segment here,
Speaker 2: but I think I think we're run out of time here,
Speaker 2: so I gotta go. You can find me on the
Speaker 2: KTLA five Morning News on weekdays around five point fifteen
Speaker 2: seven fifty and nine thirty am. You can also see
Speaker 2: me on various stations around the US. Check your local listings. Well,
Speaker 2: you can't really check your local listings because you won't
Speaker 2: find me on there, but if you see me pop
Speaker 2: up on your local news, then just wave at the TV.
Speaker 2: Don't forget to check out my website rich on tech
Speaker 2: dot tv, where I have links to everything I mentioned
Speaker 2: here and on air, And please subscribe to this podcast.
Speaker 2: Just search rich on tech in your favorite podcasting app.
Speaker 2: If you're on iOS, my favorite is Overcast, and if
Speaker 2: you're on Android.
Speaker 1: It's pocket Casts. And also tell your friends, because come on,
Speaker 1: don't keep me a secret.
Speaker 2: We want to get in front of as many people
Speaker 2: as possible. That's gonna do it for me. I'm rich Damiro.
Speaker 2: I will see you next time. Thanks so much for
Speaker 2: listening to rich on Tech Live.