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Speaker 1: What is going on?

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Speaker 2: You are listening to rich on Tech Live. This is

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Speaker 2: the show where we talk tech, give you the inside

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Speaker 2: scoop on useful tech news, apps and websites. Plus I

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Speaker 2: help you get the most out of your gadgets by

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Speaker 2: answering your tech questions live. Hey, they're Umrich Tomro tech

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Speaker 2: reporter at KTLA TV in Los Angeles. You can learn

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Speaker 2: more about me at richontech dot TV. Welcome to everyone

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Speaker 2: watching on Facebook Live and welcome to you listening no

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Speaker 2: matter where. You are so happy you joined me today

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Speaker 2: on the show. Today we are gonna talk iPhone ten

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Speaker 2: upgrade deals. We're gonna talk about Amazon's new security camera

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Speaker 2: and the program where they drop off packages in your house.

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Speaker 2: Are you ready for that? Plus I've got a new

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Speaker 2: travel website that rewards you for booking with gift cards.

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Speaker 2: And I'm gonna have some Halloween Easter eggs that you

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Speaker 2: can use with Alexa. These are gonna be a lot

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Speaker 2: of fun. Phone lines will be open in just a moment.

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Speaker 2: You can call them with your questions at three one

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Speaker 2: zero five nine four three zero zero three three one

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Speaker 2: zero five nine four three zero zero three. So if

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Speaker 2: you're watching this live, you know that today is the

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Speaker 2: big day for the iPhone pre orders. Well I should

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Speaker 2: say tonight Friday, October twenty seventh, and let's talk about

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Speaker 2: the iPhone ten. So iPhone ten goes on sale next

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Speaker 2: Friday in the stores, but you can pre order it

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Speaker 2: starting Friday, October twenty seven. So some of you will

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Speaker 2: be listening after that, but some of you are listening

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Speaker 2: right now. So here's the deal iPhone ten. You know

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Speaker 2: I played with it. My video on Facebook did twenty

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Speaker 2: two million views, so man, there are a lot of

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Speaker 2: people interested in this thing. It'll be available in silver

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Speaker 2: and gray, in sixty four gigs and two hundred and

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Speaker 2: fifty six gigs. So that one thousand dollars price, seeing

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Speaker 2: that's for the sixty four gig model. If you want

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Speaker 2: to bump up, I don't know what the price is,

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Speaker 2: but I think it's like eleven and fifty dollars for

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Speaker 2: the two fifty six gig. WHOA, it's a lot of

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Speaker 2: money here, folks. Now, Apple would like you to buy

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Speaker 2: the phone through the Apple Upgrade iPhone Upgrade program. Okay,

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Speaker 2: this is available at their Apple stores basically and Apple

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Speaker 2: dot com. That will cost you fifty dollars a month, okay,

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Speaker 2: and I'm gonna go over all the carriers. I'm gonna

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Speaker 2: go over eighteen and T, Verizon, T Mobile, and also

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Speaker 2: Apple's programs as well. So Apple also has a iPhone

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Speaker 2: trade up program, so you can trade in your eligible

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Speaker 2: smartphone for up to three hundred and seventy five dollars

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Speaker 2: in credit to lower the cost of the new phone.

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Speaker 2: And I you know, I'm kind of I'm kind of

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Speaker 2: both ways on that because I love using your your

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Speaker 2: old phone to upgrade, but most people don't have a

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Speaker 2: paid off old phone, which is part of the problem.

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Speaker 2: And also it's really nice. The beauty of iPhones is

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Speaker 2: that they hold their value really well. So it's kind

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Speaker 2: of nice that you can give your phone to someone

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Speaker 2: else in your family like I usually do, because iPhones,

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Speaker 2: even after the generation the new one comes out, the

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Speaker 2: old ones are still pretty good.

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Speaker 1: So now that's just the phone itself.

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Speaker 2: Don't think that when you walk out of that don't

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Speaker 2: think that when you walk out of that Apple store

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Speaker 2: you're only going to be buying that phone. You're gonna

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Speaker 2: be getting some accessories as well. So let me tell

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Speaker 2: you about the new accessories that Apple has for the iPhone.

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Speaker 2: Ten leather and silicone cases available in various colors. Those

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Speaker 2: start at forty dollars. Then you've got a brand new

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Speaker 2: leather case, which is the iPhone ten leather folio. That's

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Speaker 2: going to be one hundred dollars, so ten percent of

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Speaker 2: the price of the phone for a case. Then they

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Speaker 2: also have lightning docs for fifty dollars. So that's from

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Speaker 2: that is from Apple. Now let's talk about what AT

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Speaker 2: and T is doing. So as far as I can see,

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Speaker 2: not much. I don't have anything on them just yet

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Speaker 2: for what they're doing specifically for the iPhone, but they're

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Speaker 2: doing the orderings tonight at three am October two, twenty seventh,

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Speaker 2: so three am Eastern time, October twenty seventh for the

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Speaker 2: pre orders at AT and T.

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Speaker 1: Let's see for delivery.

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Speaker 2: And they say iPhone ten will be amazing for watching

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Speaker 2: direct TV now and all the entertainment you love. And

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Speaker 2: I am a subscriber to direct TV Now, so I

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Speaker 2: can't say it's a good little program for thirty I

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Speaker 2: pay thirty five bucks a month, some grandfathered in from

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Speaker 2: like day one, so yeah, their payment is thirty three

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Speaker 2: dollars and thirty four cents times thirty months. So if

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Speaker 2: you want to on AT and T, there you go.

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Speaker 2: Let's talk Verizon. So Verizon, let's see, they're doing the

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Speaker 2: pre orders again Friday, October twenty seventh. They'll be available

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Speaker 2: through the my Verizon app. They're really trying to get

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Speaker 2: you to buy a phone through their app, which is

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Speaker 2: kind of weird, so you can get up to So

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Speaker 2: their deal at Verizon is that you can get up

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Speaker 2: to three hundred dollars back on an iPhone ten with

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Speaker 2: device payment when you sign up for a Verizon Unlimited

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Speaker 2: and trade in a select phone for a limited time.

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Speaker 1: So I always tell people that the best.

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Speaker 2: Time to buy a phone is when the phone first

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Speaker 2: goes on sale because that's when the carriers have the

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Speaker 2: best deals. And it's always like that. So you wait

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Speaker 2: a couple of weeks and you know, these deals go away.

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Speaker 2: So I always recommend that if you think you want this,

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Speaker 2: it really is the best time because right now you're

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Speaker 2: getting that three hundred dollars trade in promo credit. That's

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Speaker 2: pretty good. So let me tell you about this with Verizon,

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Speaker 2: because there's a little bit of a catch and I

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Speaker 2: figured out something interesting about them. So Verizon has okay,

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Speaker 2: so it's one thousand dollars minus your three hundred dollars

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Speaker 2: trade in promo credit, and they apply that over twenty

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Speaker 2: four months.

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Speaker 1: So let's actually do the math on that.

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Speaker 2: So if you take three hundred dollars divided by twenty

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Speaker 2: four so you get twelve dollars and fifty cents off

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Speaker 2: the price of the phone each month. And if we

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Speaker 2: know our math, it's fifty dollars minus what I just say.

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Speaker 2: It was fifty dollars minus twelve fifty, So fifty minus

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Speaker 2: twelve fifty would be thirty seven dollars and fifty cents.

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Speaker 2: And that's giving up your old phone. Now here's the

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Speaker 2: caveat and all this. When you return your old phone,

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Speaker 2: your old phone is probably worth more than three hundred dollars.

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Speaker 1: Now sometimes they're not, which is the best part of

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Speaker 1: this deal.

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Speaker 2: So if you have a super old phone, it's actually

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Speaker 2: better to get that three hundred dollars promo credit, because

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Speaker 2: what they're doing is Verizon is taking a little bit

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Speaker 2: of a hit there. They just want to get you

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Speaker 2: on that new phone, so they're gonna give you more

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Speaker 2: than your phone is actually worth. So you got to

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Speaker 2: kind of weigh the pros and cons. If you have

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Speaker 2: an iPhone seven, it's probably worth more than three hundred dollars.

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Speaker 2: So if I go to let's see, if I go

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Speaker 2: to gazelle dot com, which is kind of a trade

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Speaker 2: in recycling site, and this one really does not give

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Speaker 2: you that much for your phone. But it's really easy

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Speaker 2: to get rid of your phone through this website, gazell

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Speaker 2: dot com. So if I go iPhone seven plus, let's

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Speaker 2: say it's on AT and T and it's a standard

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Speaker 2: thirty two gig phone, they are going to give me

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Speaker 2: and I'm in good condition, Oh wow, They're gonna give

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Speaker 2: me two hundred and eighty dollars. So Verizon is actually

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Speaker 2: a better deal in that scenario. So that is a

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Speaker 2: pretty good deal one hundred bucks for the old one.

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Speaker 1: Now here's the thing.

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Speaker 2: I did talk to Verizon and I asked them about this.

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Speaker 2: I said, Hey, that twenty four month credit thing, what

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Speaker 2: if I pay off my phone early? And they said, no, Dice,

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Speaker 2: you lose the extra credits. So you have to use

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Speaker 2: your phone over twenty four months and in order to

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Speaker 2: get those credits. So that's kind of a catch. It's

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Speaker 2: not a contract, but what they're saying is Basically, if

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Speaker 2: you pay off your phone early, then they're not going

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Speaker 2: to give you that money off every month.

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Speaker 1: So I thought that was kind of interesting.

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Speaker 2: It's basically a way of keeping you on Verizon as

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Speaker 2: long as you can.

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Speaker 1: Okay, let's see here.

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Speaker 2: So T Mobile, Okay, starting Friday, customers who trade in

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Speaker 2: their qualifying iPhone will get up to three hundred dollars

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Speaker 2: off their new iPhone ten or eight or eight plus

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Speaker 2: via twenty four month credits on T Mobile's interest free

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Speaker 2: installment plan. So again, T Mobile is doing the same thing.

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Speaker 2: You have to stay on their installment plan for twenty

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Speaker 2: four months to get that credit every month.

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Speaker 1: If you don't, guess what, you lose the rest of

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Speaker 1: the credit.

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Speaker 2: So iPhone ten customers can get in on T Mobile's

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Speaker 2: new iPhone upgrade program. So down the road, let's say

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Speaker 2: you want to upgrade from the iPhone ten even though

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Speaker 2: you just got it. Customers can trade in their iPhone

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Speaker 2: ten when it's fifty percent paid off. So if you

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Speaker 2: go to twenty four months, basically that'd be twelve months

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Speaker 2: from now, so another year if you want to get

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Speaker 2: the new iPhone ten, which maybe it'll be the iPhone eleven.

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Speaker 2: I guess T Mobile will wipe out your remaining payments

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Speaker 2: you can upgrade to the next iPhone And yeah, I mean,

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Speaker 2: let's see, so that'd be worth five hundred. You know,

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Speaker 2: it's it's so confusing, isn't it so confusing? So here's

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Speaker 2: the equipment installation plan on T Mobile. If you do

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Speaker 2: a sixty four gigabyte phone and you put down two

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Speaker 2: hundred and eighty dollars, you get the phone for thirty

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Speaker 2: dollars a month. If you do their Jump on Demand,

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Speaker 2: which is zero down for a sixty four gig that's

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Speaker 2: going to be forty one dollars and fifty six cents

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Speaker 2: a month. Now I email T Mobile and I said, hey,

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Speaker 2: what the heck is the difference between the T Mobile

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Speaker 2: equipment installation installment plan and the Jump on Demand plan?

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Speaker 2: And here's the answer I got. So let me get

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Speaker 2: my friend here. Let's see, here's the answer I got. Okay,

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Speaker 2: So the difference is T iPhone upgrade program. That's like

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Speaker 2: the best program they have, Okay, T Mobile, it's the

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Speaker 2: simplest way basically.

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Speaker 3: Kay.

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Speaker 1: So that's it. So you okay, yeah, that's it.

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Speaker 2: You get you get the new phone for the price,

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Speaker 2: plus you get up a three hundred dollars off your

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Speaker 2: new phone via twenty four monthly installment.

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Speaker 1: So she mobile.

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Speaker 2: Okay, So that's the iPhone upgrade program. Then there's the

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Speaker 2: Equipment Installation Plan, which is interest free for twenty four months.

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Speaker 2: Then there's a Jump on Demand when you can you

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Speaker 2: get the option to get a new device every thirty days.

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Speaker 2: If you're on an eighteen month agreement. That's basically a

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Speaker 2: lease that is not a purchase of the phone. So

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Speaker 2: the other plans you can basically purchase the phone. The

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Speaker 2: Jump on Demand you are leasing the phone.

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Speaker 1: Okay. Wow, so complicated.

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Speaker 2: And I'm not going to go over Sprint because uh,

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Speaker 2: I'm not really recommending Sprint right now.

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Speaker 1: Let's see.

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Speaker 2: I know that's mean, right, let me let me look,

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Speaker 2: let me see what Sprint's doing. But you know the

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Speaker 2: other thing about Sprint is they're gonna be uh they're

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Speaker 2: gonna be merging with T Mobile it sounds like anyway.

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Speaker 2: So I don't see any special deal on Sprint. All

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Speaker 2: I know is at Sprint. Okay, So you can save

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Speaker 2: three hundred and fifty dollars by trading in your old phone,

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Speaker 2: that's pretty good. So and you can upgrade every twelve months. Okay,

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Speaker 2: so they're doing a pretty good very it's very competitive.

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Speaker 1: But here's the thing.

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Speaker 2: I have gone into these stores and I don't understand it.

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Speaker 2: Ninety percent of the time I'm sitting there talking to

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Speaker 2: the representative and I just like, my eyes are glazing over.

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Speaker 1: I just don't understand.

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Speaker 2: So if I don't understand it, I feel bad for

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Speaker 2: you guys, because this is my life and that's all

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Speaker 2: I'm doing is going through these things, and I just like,

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Speaker 2: I literally don't understand. When I bought my wife's phone

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Speaker 2: on AT and T, I bought it on one of

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Speaker 2: those installment plans, and I could not understand what I

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Speaker 2: was doing. I was like, all right, fine, at the

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Speaker 2: end of the day, I'm just gonna sign and we'll

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Speaker 2: see what happens. And I ended up paying it off

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Speaker 2: and it was fine.

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Speaker 1: But it was so confusing.

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Speaker 2: So anyway, there you have it. iPhone ten. A lot

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Speaker 2: of people waiting for this phone. It's going to be huge.

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Speaker 1: Next week.

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Speaker 2: You're gonna hear me talk a lot about it. So

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Speaker 2: I apologize in advance. Next week's gonna be an iPhone week.

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Speaker 2: So just so you know, all right, we got a

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Speaker 2: lot going on on the show, so you guys stick

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Speaker 2: around both online and on Facebook Live. Man, we got

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Speaker 2: so much more to talk about. I'm gonna talk about

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Speaker 2: Amazon's new security camera. Also, we've got Amazon's new service

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Speaker 2: that lets delivery people open your front door and place

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Speaker 2: your package inside.

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Speaker 1: Are you ready for that? I don't know. I'm kind

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Speaker 1: of torn on that one. We got to talk about it.

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Speaker 2: Plus, we'll have your phone calls with your tech questions.

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Speaker 2: The phone number is three one zero five nine four

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Speaker 2: three zero zero three three one zero five nine four

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Speaker 2: three zero zero three. You are listening to Rich on

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Speaker 2: tech Live. I'm Rich Demiro. I'll be back with you

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Speaker 2: in just a bit. Welcome back to Rich on tech Live, Demiro.

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Speaker 2: This is the show where we talk about technology and

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Speaker 2: give you some inside scoop on all the cool stuff

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Speaker 2: happening in the tech world. Taking your calls live at

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Speaker 2: three one zero five nine four three zero zero three,

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Speaker 2: and on the line, we've got a caller from.

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Speaker 1: Four to four zero four four zero. You're on with Rich.

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Speaker 2: Hey, Rich, how are you doing I'm doing fantastic? How

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Speaker 2: are you doing?

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Speaker 3: Good?

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Speaker 4: So?

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Speaker 1: Who am I speaking with?

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Speaker 4: Nick?

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Speaker 1: Nick? Where are you calling from? I don't know where

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Speaker 1: that four four zero is.

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Speaker 5: Cleveland, Ohio?

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Speaker 1: Oh wow, Cleveland. Are you watching on Fox eight? I hope, yes,

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Speaker 1: awesome the Tech Report? All right, what's going on?

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Speaker 3: Nick?

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Speaker 5: So I'm gonna prevord to the iPhone ten? Uh actually

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Speaker 5: tomorrow basically where Yeah, So I'm trying to figure out

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Speaker 5: should I get the belkan H charging pad or the

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Speaker 5: mofy one. I wonder which one'll be better for charging

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Speaker 5: the iPhone ten.

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Speaker 1: Oh, that's a good question. So I've got the on

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Speaker 1: let me put over here.

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Speaker 2: I've got uh, I've got the belt on my desk here,

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Speaker 2: and I've got the Mophi on my desk at work.

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Speaker 2: So you know, I I haven't really noticed a huge

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Speaker 2: difference between them. I mean, I think that the thing

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Speaker 2: about the phone is that you do have to hit

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Speaker 2: a sweet spot when you charge it. So, and Nick

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Speaker 2: is referring to the new wireless charging capability of both

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Speaker 2: the iPhone eight and the iPhone ten. I don't have

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Speaker 2: iPhone ten in my hands just yet, yes yet, But

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Speaker 2: I do have the iPhone eight and it does have

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Speaker 2: the wireless charging and I love it. So, you know,

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Speaker 2: how much are the prices any different on them?

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Speaker 5: I think they're They're pretty much the same, the Dulcan.

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Speaker 2: And the MOPy, So it really comes down to a

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Speaker 2: matter of personal preference. And the only thing I will say,

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Speaker 2: I'm noticing on the on the Belcan there is a

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Speaker 2: little indicator light, which I kind of like because it

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Speaker 2: tells me that my phone has hit the sweet spot

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Speaker 2: and that it's lighting up, so I know, and I

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Speaker 2: don't remember seeing that on the the other one. So

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Speaker 2: that might push me forward, because if you don't hit

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Speaker 2: the sweet spot on the phones and you get it

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Speaker 2: settled just right on the on the charging pad, it

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Speaker 2: will sit there and not charge, and you don't want

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Speaker 2: that to happen. So but but as you know, esthetically,

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Speaker 2: the Belcan is white and the Mophy is black. As

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Speaker 2: far as I know, I don't I don't know if

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Speaker 2: they come in different colors, but those are the colors

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Speaker 2: I have, so.

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Speaker 1: And they're both basically the same.

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Speaker 2: I mean, I'm just thinking back to putting my phone

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Speaker 2: on my desk and I don't remember seeing it light

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Speaker 2: up at all in any way. So I mean, your

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Speaker 2: phone obviously comes to life for a second to know

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Speaker 2: that it's on, that it's charging. But I like the

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Speaker 2: indicator light on the Belcon, so that might push me

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Speaker 2: over to the Belcon for my if I'm going to

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Speaker 2: choose one. So you know, these companies send these things

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Speaker 2: to me to try out. So that's kind of how

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Speaker 2: why I have both of them right now, because they

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Speaker 2: both wanted me to see how their charging system works.

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Speaker 1: But I think that's that would be.

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Speaker 2: A defining factor for me with the Balcon one is

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Speaker 2: the little light because the indicator light, you can't really

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Speaker 2: discount the importance of not having to kind of mess

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Speaker 2: with your phone every couple of minutes to make sure

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Speaker 2: that it's still charging.

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Speaker 1: So that's what I'd go for. Okay, cool, you you excited.

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Speaker 5: I am a very excited li iPhones sand. Yeah, I'll

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Speaker 5: be up pre ordering it online.

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Speaker 2: So what's the deal with the pre order because I'm

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Speaker 2: not doing that, So what's the deal with that?

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Speaker 1: What's the I.

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Speaker 2: Mean, hold on, hang on here, what's the what's the

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Speaker 2: deal with that? So it's it's three am.

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Speaker 5: I think yeah, it's three am, yeah for the East Coast,

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Speaker 5: and then West coast I think it's twelve am.

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Speaker 1: Okay, interesting, Yeah.

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Speaker 5: So so three am forre Its Coast, I'll be up

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Speaker 5: the reason I want to pre order it because I

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Speaker 5: don't know if it's going to sell out and then

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Speaker 5: before I get to like a store, and then I

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Speaker 5: will be able to get till twenty eighteen.

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Speaker 1: Yeah, no, exact it.

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Speaker 2: I agree, you got this thing. I'm not now, I don't.

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Speaker 2: I don't have any inside knowledge on this. I don't

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Speaker 2: know anything more than anyone else. But I have a

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Speaker 2: feeling this is going to be very tough to get,

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Speaker 2: so I would say, yeah, this is going to be tough.

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Speaker 2: So and it's weird because I think it's interesting for

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Speaker 2: people to pre order stuff that they've never seen before,

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Speaker 2: you know what I mean. But at the same time, yeah,

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Speaker 2: it's it's you gotta do it, you know what I mean,

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Speaker 2: if you know you want it.

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Speaker 5: I've never ordered I've never pre ordered a phone before

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Speaker 5: until when I saw the iPhone ten because the brand

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Speaker 5: new you know, pre order a phone.

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Speaker 2: Yeah, well, and and you know a lot of people

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Speaker 2: order them because they kind of know what they're going

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Speaker 2: to get with Apple.

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Speaker 1: It's going to be good. It's not you know, it's

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Speaker 1: going to be high quality.

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Speaker 2: And believe me, I played with this thing, and you

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Speaker 2: know I played with it at the Apple event and

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Speaker 2: it was great, and believe me, it was very nice

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Speaker 2: and for a first generation phone of this quality and

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Speaker 2: kind of what they've done here, it's it's pretty darn nice.

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Speaker 2: And I love the size because it's in between the

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Speaker 2: eight and the eight plus, so.

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Speaker 1: It's a really nice size too.

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Speaker 3: See.

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Speaker 5: I like it too because I have a seven plus

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Speaker 5: right now, which is like a five point five in

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Speaker 5: screen display. With the ten you get a regular sized

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Speaker 5: phone and more screen in the Plus.

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Speaker 2: Yep, like we'll not, yeah exactly, because it's it's takes

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Speaker 2: up much more of the screen. So I think you're

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Speaker 2: gonna love it. I'm looking forward to playing with it

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Speaker 2: next week.

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Speaker 1: I can't wait.

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Speaker 6: Uh.

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Speaker 2: It's weird because you know, I go to these Apple

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Speaker 2: events and I get to play with this stuff.

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Speaker 1: But it's like a whirlwind, you know what I mean.

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Speaker 2: You get it so fast, and it's like they take

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Speaker 2: it out of your hand and then you're like okay,

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Speaker 2: and then people are asking me questions like, well, wait,

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Speaker 2: how is the screen?

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Speaker 1: Was it brighter? Was it this? I'm like, oh, I

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Speaker 1: can't remember because it was so fast.

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Speaker 2: It all happened so fast, But but I do remember

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Speaker 2: being very impressed with a first generation kind of bezeleless

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Speaker 2: phone from Apple. So it's gonna take a little getting

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Speaker 2: used to the new swipe functionality, but I think you're

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Speaker 2: gonna be okay.

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Speaker 5: Okay, Well, thank you. I really appreciate it.

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Speaker 1: All right, Nick, I appreciate it.

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Speaker 2: Thanks for watching out there in Cleveland, Ohio. And let's

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Speaker 2: just go right to our next caller in the two.

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Speaker 1: Six to two area code. Two six to two. You

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Speaker 1: are on with Rich.

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Speaker 6: Appreciate it.

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00:17:51,480 --> 00:17:52,320
Speaker 1: Hey, what's going on?

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00:17:52,359 --> 00:17:54,480
Speaker 2: Please lower your radio behind you so I can hear

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Speaker 2: you properly. Okay, we can't get that one, so we're

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00:18:01,760 --> 00:18:03,200
Speaker 2: going to go to eight o five eight oh five,

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Speaker 2: you are on with Rich.

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Speaker 7: Hey, Rich, do you have a quick question for you?

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Speaker 4: This is Jr.

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00:18:09,520 --> 00:18:10,320
Speaker 7: From cama Rio.

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00:18:10,560 --> 00:18:11,040
Speaker 1: Hey, Jr.

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Speaker 7: Eight, I've got a new Apple eight sixty four gig

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00:18:16,480 --> 00:18:22,200
Speaker 7: and I've been hearing these really strange train sounds coming

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00:18:22,240 --> 00:18:25,200
Speaker 7: from the device, not touching it. Did you just hear

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00:18:25,320 --> 00:18:27,680
Speaker 7: like a train horn? Have you heard anything like that?

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Speaker 1: A train? Like a notification sound?

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00:18:33,320 --> 00:18:37,240
Speaker 7: Yeah, like a notification sound. But I've got no applications

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00:18:37,320 --> 00:18:40,880
Speaker 7: open or anything, and I've heard it like three times.

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Speaker 2: The only thing I can times The only thing I

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00:18:43,520 --> 00:18:45,520
Speaker 2: can think of is because it's funny because I just

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Speaker 2: heard a sound like that on my phone the other day,

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Speaker 2: and I think it's Facebook. I think Facebook might be

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00:18:50,560 --> 00:18:55,159
Speaker 2: serving up that sound because I don't have notifications generally

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Speaker 2: turned on on my phone, but I think Facebook is

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Speaker 2: doing that, So I don't know. Maybe the commenters on

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00:19:00,119 --> 00:19:02,639
Speaker 2: Facebook Live will join in, but I've noticed with my

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Speaker 2: phone now I wear an Apple Watch, so it's kind

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Speaker 2: of weird sometimes I see notification. Like basically, what I'm

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Speaker 2: saying is, sometimes I've heard noises coming from my phone

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00:19:11,400 --> 00:19:12,639
Speaker 2: and I look at it and I don't see a

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Speaker 2: notification associated with it, so I'm kind of confused.

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Speaker 1: I don't think you were hacked. I don't think.

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Speaker 2: The only thing I would say is go into your

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Speaker 2: notifications and you know, turn off Facebook notifications fully and

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Speaker 2: see if that helps. But I think I'm kind of

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Speaker 2: sure that that's what I've been hearing on Facebook as well,

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Speaker 2: so hopefully that helps. I mean, unless Apple's playing some

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Speaker 2: prank on us and giving us the train whoosh.

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00:19:36,920 --> 00:19:39,919
Speaker 7: Yeah, yeah, that's strange because, like I said, I checked

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Speaker 7: on the Apple support the other day on when I

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00:19:43,200 --> 00:19:47,000
Speaker 7: first heard it, and they're saying that it's it's been

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Speaker 7: told before that people are hearing these sounds.

441
00:19:51,119 --> 00:19:51,679
Speaker 1: That's weird.

442
00:19:51,760 --> 00:19:55,000
Speaker 7: Oh I don't know, maybe some kind of software glitch.

443
00:19:55,200 --> 00:19:55,639
Speaker 1: Yeah, I know.

444
00:19:55,680 --> 00:19:57,879
Speaker 2: The only the only glitch I did hear of was

445
00:19:57,960 --> 00:20:02,160
Speaker 2: the the glitch that made the the audio crackley from

446
00:20:02,200 --> 00:20:04,960
Speaker 2: the speaker or the headset of the phone. You know,

447
00:20:05,000 --> 00:20:06,800
Speaker 2: if you have your ear up to the heads that

448
00:20:06,920 --> 00:20:09,239
Speaker 2: you know the earpiece, and my phone actually did have

449
00:20:09,280 --> 00:20:11,520
Speaker 2: that problem and they did fix it with a software update,

450
00:20:11,560 --> 00:20:12,640
Speaker 2: so I don't hear that anymore.

451
00:20:13,000 --> 00:20:15,960
Speaker 1: So that could be at JR. But man, what a

452
00:20:16,000 --> 00:20:17,000
Speaker 1: weird What a weird thing.

453
00:20:17,000 --> 00:20:18,719
Speaker 2: I know, when you hear a notification sound that you're

454
00:20:18,760 --> 00:20:20,840
Speaker 2: not familiar with, you're like, wait, what's going on? And

455
00:20:20,920 --> 00:20:24,680
Speaker 2: if you don't see it, it's really confusing. So great question.

456
00:20:24,760 --> 00:20:28,439
Speaker 2: Thanks for calling from CAMERIOH. So, who is ready to

457
00:20:28,560 --> 00:20:32,840
Speaker 2: have Amazon open your front door? Amazon announced two things

458
00:20:32,840 --> 00:20:38,359
Speaker 2: this week that are really strange but also kind of interesting.

459
00:20:38,560 --> 00:20:41,240
Speaker 2: So the first is a cloud camera, so they're now

460
00:20:41,640 --> 00:20:47,000
Speaker 2: competing with the nests of the world, the Logitech Circle Cam.

461
00:20:47,440 --> 00:20:50,320
Speaker 2: And this is a one twenty dollars camera that works

462
00:20:50,320 --> 00:20:54,280
Speaker 2: with Alexa and it features HD resolution, night vision two

463
00:20:54,320 --> 00:20:57,800
Speaker 2: A audio, twenty four to seven live stream, and algorithms

464
00:20:57,800 --> 00:21:00,919
Speaker 2: that detect motion. And the cool thing about this is

465
00:21:00,920 --> 00:21:04,040
Speaker 2: that you can say, Alexa, show me my blank cam,

466
00:21:04,080 --> 00:21:06,440
Speaker 2: you know, whatever you call it, and you'll just see

467
00:21:06,440 --> 00:21:09,200
Speaker 2: it right on your if you have an Alexa show

468
00:21:10,280 --> 00:21:12,119
Speaker 2: or if you have an Echo spot, or if you

469
00:21:12,200 --> 00:21:14,320
Speaker 2: have a fire TV or a fire tablet.

470
00:21:14,359 --> 00:21:15,280
Speaker 1: So that's really cool.

471
00:21:15,920 --> 00:21:19,520
Speaker 2: So you know, this is a competitive place now. These

472
00:21:19,560 --> 00:21:21,440
Speaker 2: home security cameras. I've got a couple of them, and

473
00:21:21,480 --> 00:21:22,440
Speaker 2: I love them.

474
00:21:23,080 --> 00:21:25,359
Speaker 1: They're just great. They really are nice. They give you

475
00:21:25,359 --> 00:21:26,040
Speaker 1: peace of mind.

476
00:21:26,480 --> 00:21:29,439
Speaker 2: You can record twenty four to seven, you can go

477
00:21:29,560 --> 00:21:30,800
Speaker 2: back and see what's going on.

478
00:21:31,240 --> 00:21:32,480
Speaker 1: What I like about this one.

479
00:21:32,760 --> 00:21:35,159
Speaker 2: Let's take a look at the It basically comes with

480
00:21:35,240 --> 00:21:37,280
Speaker 2: the essentials for keeping an eye on your home, including

481
00:21:37,320 --> 00:21:39,800
Speaker 2: access to the last twenty four hours of clips. So

482
00:21:39,840 --> 00:21:42,280
Speaker 2: that's an advantage right there if you get a Nest camera.

483
00:21:42,720 --> 00:21:44,720
Speaker 2: If you get a Nest they do not give you

484
00:21:44,760 --> 00:21:47,399
Speaker 2: access to the last twenty four hours. It's literally just

485
00:21:47,440 --> 00:21:49,000
Speaker 2: a live stream. So if you wanted to go back

486
00:21:49,040 --> 00:21:51,880
Speaker 2: and see something that happened, you couldn't unless you pay.

487
00:21:52,200 --> 00:21:54,680
Speaker 2: So with the Amazon one, you're actually getting a free

488
00:21:54,800 --> 00:21:56,679
Speaker 2: day worth of going back. Now, if something were to

489
00:21:56,680 --> 00:21:59,719
Speaker 2: ever happen in your home, and hopefully it doesn't, this

490
00:21:59,720 --> 00:22:02,119
Speaker 2: would come in handy because you would get to see

491
00:22:02,320 --> 00:22:06,159
Speaker 2: review what happened with the camera, and so you can

492
00:22:06,200 --> 00:22:08,560
Speaker 2: go back for twenty four hours and that's free. So

493
00:22:10,560 --> 00:22:13,120
Speaker 2: Basic here, So if you want to get thirty days

494
00:22:13,920 --> 00:22:15,439
Speaker 2: or I'm sorry, if you want to get more than

495
00:22:15,560 --> 00:22:18,159
Speaker 2: just twenty four hours, you can get seven dollars a

496
00:22:18,200 --> 00:22:20,639
Speaker 2: month for Basic that gives you seven days for up

497
00:22:20,680 --> 00:22:23,840
Speaker 2: to three cameras. Extended gives you ten dollars a month

498
00:22:23,880 --> 00:22:27,439
Speaker 2: for fourteen days, and pro gives you twenty dollars a

499
00:22:27,480 --> 00:22:29,679
Speaker 2: month for thirty days for up to ten cameras. So

500
00:22:29,720 --> 00:22:33,200
Speaker 2: this is this is very competitive. And yes, I apologize

501
00:22:33,240 --> 00:22:34,919
Speaker 2: to the folks in the live stream for saying that

502
00:22:34,960 --> 00:22:38,040
Speaker 2: word with the A not Amazon, the other one, because

503
00:22:38,040 --> 00:22:40,120
Speaker 2: I know it activates everything, so sorry, I normally don't

504
00:22:40,160 --> 00:22:40,440
Speaker 2: do that.

505
00:22:41,400 --> 00:22:42,800
Speaker 1: But this is very competitive.

506
00:22:42,840 --> 00:22:46,120
Speaker 2: I pay I think seventy five dollars a year for

507
00:22:46,480 --> 00:22:50,160
Speaker 2: just one Nest cam for the I think it's ten days.

508
00:22:50,359 --> 00:22:52,359
Speaker 1: So this is this is this is big.

509
00:22:52,440 --> 00:22:55,120
Speaker 2: Amazon is really trying to get into the space. So

510
00:22:55,200 --> 00:22:56,280
Speaker 2: but here's what they really.

511
00:22:56,119 --> 00:22:58,840
Speaker 1: Want you to do. Amazon wants you to.

512
00:22:59,080 --> 00:23:01,840
Speaker 2: Let their survey people open up your door so they're

513
00:23:01,840 --> 00:23:04,800
Speaker 2: delivery people. This is a new service called Amazon Key.

514
00:23:04,840 --> 00:23:07,280
Speaker 2: I'm sure you've heard of this because it's been talked

515
00:23:07,280 --> 00:23:09,439
Speaker 2: about in the news a lot. But this is going

516
00:23:09,480 --> 00:23:11,840
Speaker 2: to be available in thirty seven cities across the US,

517
00:23:11,880 --> 00:23:15,520
Speaker 2: including Los Angeles and many others, and it will grant

518
00:23:15,680 --> 00:23:18,440
Speaker 2: your access to your house when the delivery person comes.

519
00:23:18,480 --> 00:23:21,240
Speaker 2: But not just delivery people, also all the other things

520
00:23:21,280 --> 00:23:23,560
Speaker 2: that Amazon is trying to sell on their service on

521
00:23:23,560 --> 00:23:28,600
Speaker 2: their site now, including made service, dog walking service, and

522
00:23:28,640 --> 00:23:32,080
Speaker 2: also professional services like you know, hanging a camera or

523
00:23:32,119 --> 00:23:35,560
Speaker 2: hanging maybe mounting your camera or mounting your TV. But again,

524
00:23:35,600 --> 00:23:38,920
Speaker 2: the camera is called the Amazon Cloud Cam. And here's

525
00:23:38,920 --> 00:23:41,520
Speaker 2: the deal. Starting November eighth, when you order on Amazon,

526
00:23:41,560 --> 00:23:45,760
Speaker 2: if you have this new Amazon Key program, literally when

527
00:23:45,760 --> 00:23:49,000
Speaker 2: you're checking out, you select in home delivery. So instead

528
00:23:49,040 --> 00:23:51,480
Speaker 2: of saying one day, two day, same day, you say

529
00:23:51,520 --> 00:23:55,159
Speaker 2: in home and they will come to your house. And

530
00:23:55,320 --> 00:23:57,520
Speaker 2: Amazon is not doing this, They don't get access to

531
00:23:57,600 --> 00:23:58,360
Speaker 2: your house.

532
00:23:58,080 --> 00:23:59,040
Speaker 1: Through a key.

533
00:23:59,080 --> 00:24:00,560
Speaker 2: What you have to do is you have to replace

534
00:24:00,640 --> 00:24:04,480
Speaker 2: the lock on your door with a special smart lock

535
00:24:04,680 --> 00:24:06,119
Speaker 2: and that this starts at tw hundred and.

536
00:24:06,080 --> 00:24:07,600
Speaker 1: Fifty bucks, by the way, not cheap.

537
00:24:08,720 --> 00:24:10,800
Speaker 2: So you get a smart lock, and what happens is

538
00:24:10,840 --> 00:24:14,400
Speaker 2: when the delivery driver gets near your home, they request access.

539
00:24:14,480 --> 00:24:18,359
Speaker 2: Amazon verifies via GPS that they're at your house, and

540
00:24:18,400 --> 00:24:21,400
Speaker 2: then the cloud cam which I just told you about,

541
00:24:21,400 --> 00:24:25,760
Speaker 2: starts recording, and then your door is unlocked. So no

542
00:24:25,920 --> 00:24:29,640
Speaker 2: access codes or keys are ever provided to delivery drivers.

543
00:24:30,119 --> 00:24:34,359
Speaker 2: And you also get Amazon's happiness guarantee. And some folks

544
00:24:34,359 --> 00:24:36,440
Speaker 2: on the chat are saying that we don't get twenty

545
00:24:36,480 --> 00:24:40,320
Speaker 2: four to seven live stream with the let's see, Yeah,

546
00:24:40,359 --> 00:24:42,879
Speaker 2: you get twenty four hours of clips. So I'm not

547
00:24:42,920 --> 00:24:45,800
Speaker 2: sure with the camera what that means with clips, So

548
00:24:46,000 --> 00:24:48,280
Speaker 2: I guess maybe every time it sees motion it will

549
00:24:48,400 --> 00:24:50,560
Speaker 2: make a little it'll trigger a recording, so you might

550
00:24:50,600 --> 00:24:52,959
Speaker 2: not be able to scrub back the whole twenty four hours.

551
00:24:53,160 --> 00:24:57,520
Speaker 2: So but yeah, the Amazon key is really fascinating to me.

552
00:24:58,040 --> 00:25:01,040
Speaker 2: So the the other thing you could do not just

553
00:25:01,040 --> 00:25:03,600
Speaker 2: get your package. So basically they open your door, they

554
00:25:03,640 --> 00:25:07,920
Speaker 2: slip your package inside, the camera records it. It sends

555
00:25:07,960 --> 00:25:09,880
Speaker 2: you a little notification on your phone that says, hey,

556
00:25:09,920 --> 00:25:12,359
Speaker 2: your package was delivered. Here's a video of it, here's proof,

557
00:25:12,720 --> 00:25:14,520
Speaker 2: and then they close your door and they walk away

558
00:25:15,600 --> 00:25:19,120
Speaker 2: and this okay, So why does Amazon want to do this? Well,

559
00:25:19,200 --> 00:25:21,879
Speaker 2: because a lot of times what happens with Amazon is

560
00:25:22,000 --> 00:25:25,760
Speaker 2: people Amazon no longer requires deliveries on like ninety nine

561
00:25:25,800 --> 00:25:27,640
Speaker 2: percent of things you buy from them, even if it's

562
00:25:27,640 --> 00:25:30,199
Speaker 2: an expensive item, which is crazy. But the problem is

563
00:25:30,480 --> 00:25:33,520
Speaker 2: Amazon's numbers. People have crunched the numbers and said, you

564
00:25:33,600 --> 00:25:36,160
Speaker 2: know what, it's cheaper for us to send out another

565
00:25:36,240 --> 00:25:39,880
Speaker 2: five hundred dollars gadget than to request a signature because

566
00:25:39,920 --> 00:25:40,959
Speaker 2: that takes time and energy.

567
00:25:41,480 --> 00:25:43,440
Speaker 1: So they just figure it's all built.

568
00:25:43,160 --> 00:25:45,600
Speaker 2: Into the price of the products nowadays. And what they're

569
00:25:45,600 --> 00:25:48,120
Speaker 2: saying is with this new program, they can cut down

570
00:25:48,160 --> 00:25:50,320
Speaker 2: on the shrinkage as they call it, which is basically

571
00:25:50,400 --> 00:25:54,200
Speaker 2: theft packages stolen from front doors. And Amazon has done

572
00:25:54,200 --> 00:25:56,760
Speaker 2: the numbers. Believe me, their data driven company, they know

573
00:25:57,240 --> 00:25:58,840
Speaker 2: that people are going to do this and it's going

574
00:25:58,880 --> 00:26:00,919
Speaker 2: to be better for them. So the other thing you

575
00:26:00,920 --> 00:26:03,040
Speaker 2: can do once you have this is that you can

576
00:26:03,520 --> 00:26:07,119
Speaker 2: also get a maid service from Merrymaids, pet sitters and

577
00:26:07,160 --> 00:26:10,400
Speaker 2: dog walkers from Rover and also twelve hundred services from

578
00:26:10,440 --> 00:26:14,119
Speaker 2: other providers across sixty professions. So basically, what I'm saying is,

579
00:26:14,359 --> 00:26:16,840
Speaker 2: if you need your toilet unclogged while you're at work.

580
00:26:17,640 --> 00:26:19,119
Speaker 2: Let's say you leave for work in the morning, the

581
00:26:19,160 --> 00:26:23,119
Speaker 2: toilet's clogged, you literally request a plumber through Amazon. They

582
00:26:23,160 --> 00:26:25,399
Speaker 2: will come to your house, open your front door, do

583
00:26:25,480 --> 00:26:28,040
Speaker 2: whatever they need to do, and walk out. How crazy

584
00:26:28,200 --> 00:26:30,840
Speaker 2: is that? This is the world that we live in today.

585
00:26:31,240 --> 00:26:37,240
Speaker 2: Just amazing Amazon, Amazon Key, and Amazon Cloud Cam. Who's

586
00:26:37,280 --> 00:26:40,600
Speaker 2: going to be signing up? Tell me how it goes

587
00:26:40,680 --> 00:26:43,760
Speaker 2: for you. You're listening to rich on Tech Live. More of

588
00:26:43,800 --> 00:26:45,680
Speaker 2: your calls after this. Plus I'm going to talk about

589
00:26:45,720 --> 00:26:48,880
Speaker 2: a new travel website that rewards you for booking through

590
00:26:48,920 --> 00:26:52,359
Speaker 2: them with gift cards. Plus I've got a great video

591
00:26:52,520 --> 00:26:55,960
Speaker 2: editing app for your phone, both iPhone and Android, so

592
00:26:56,040 --> 00:26:58,480
Speaker 2: stay around for that and I'll have more of your

593
00:26:58,520 --> 00:27:01,640
Speaker 2: calls after this at three one zero five nine four

594
00:27:02,080 --> 00:27:06,000
Speaker 2: three zero zero three three one zero five nine four

595
00:27:06,160 --> 00:27:09,440
Speaker 2: three zero zero three More of rich on tech Live

596
00:27:09,560 --> 00:27:19,080
Speaker 2: after this. Welcome back to rich on Tech Live. I'm

597
00:27:19,119 --> 00:27:22,840
Speaker 2: rich Demiro talking tech with you on this wonderful day.

598
00:27:22,920 --> 00:27:25,280
Speaker 2: Thanks so much for joining me. I appreciate it and

599
00:27:25,440 --> 00:27:29,080
Speaker 2: uh more about me At richontech dot TV. We've got

600
00:27:29,080 --> 00:27:31,879
Speaker 2: a caller now from the nine oh nine area code

601
00:27:32,280 --> 00:27:35,239
Speaker 2: nine oh nine you are on with Rich What's on?

602
00:27:35,280 --> 00:27:37,560
Speaker 1: What's on your mind? Today?

603
00:27:37,560 --> 00:27:42,600
Speaker 4: It's Sam from pimone. I got another quick question for you. Hey, Sam, Hey,

604
00:27:42,800 --> 00:27:45,960
Speaker 4: I just finally got around and hooking up my Xbox

605
00:27:46,040 --> 00:27:49,280
Speaker 4: one and I don't have enough hdm my hookups in

606
00:27:49,320 --> 00:27:51,640
Speaker 4: the back of my TV. Now. I know they make

607
00:27:51,680 --> 00:27:55,320
Speaker 4: these four and five into one deals, but does anybody

608
00:27:55,359 --> 00:27:58,960
Speaker 4: make one that's you know, that like switches automatically when

609
00:27:59,000 --> 00:27:59,800
Speaker 4: the unit is on.

610
00:28:00,400 --> 00:28:03,359
Speaker 1: Ooh, that's a good question. I don't know.

611
00:28:03,520 --> 00:28:05,920
Speaker 2: I don't think so, because the problem is that would

612
00:28:05,960 --> 00:28:09,120
Speaker 2: be expensive. I mean, these these systems you know you're

613
00:28:09,119 --> 00:28:12,640
Speaker 2: talking about you're referring to. It's like, I think it's

614
00:28:12,680 --> 00:28:15,880
Speaker 2: called CEC, which is like component control or something like that.

615
00:28:16,200 --> 00:28:18,679
Speaker 2: But basically all the new gadgets like an Apple TV

616
00:28:19,359 --> 00:28:21,359
Speaker 2: will when you press it, you know, when you press

617
00:28:21,400 --> 00:28:23,360
Speaker 2: the power button on the Apple TV remote, it will

618
00:28:23,359 --> 00:28:25,480
Speaker 2: turn on your TV and tune it to the right

619
00:28:25,960 --> 00:28:28,719
Speaker 2: input HDMI input. So that's kind of what you're referring to.

620
00:28:29,200 --> 00:28:31,200
Speaker 2: I don't know of one of those that does that.

621
00:28:31,280 --> 00:28:33,160
Speaker 2: The best place to look for something like that sam

622
00:28:33,240 --> 00:28:36,280
Speaker 2: is monoprice dot com. The only other thing I could

623
00:28:36,320 --> 00:28:39,400
Speaker 2: recommend is maybe look for one that has a remote control.

624
00:28:39,440 --> 00:28:41,240
Speaker 2: I know a lot of them have little remotes, but

625
00:28:41,320 --> 00:28:44,440
Speaker 2: from what I've seen, all these Hdmi switchers are about

626
00:28:44,480 --> 00:28:48,719
Speaker 2: fifty bucks and they're all pretty cheap. And you know,

627
00:28:49,200 --> 00:28:51,760
Speaker 2: the one that you decide to get, you know, it

628
00:28:51,800 --> 00:28:53,520
Speaker 2: could be good, it could be bad. It's just you

629
00:28:53,520 --> 00:28:55,440
Speaker 2: got to kind of look at the reviews and see

630
00:28:55,440 --> 00:28:58,240
Speaker 2: what people like. But I don't know one that switches

631
00:28:58,280 --> 00:29:00,479
Speaker 2: by itself off the top of my head, but I

632
00:29:00,520 --> 00:29:02,440
Speaker 2: think that the best place you would go to find

633
00:29:02,440 --> 00:29:07,840
Speaker 2: that would be something like Monoprice. The reality is with

634
00:29:07,920 --> 00:29:10,240
Speaker 2: the I know, if you have an older TV and

635
00:29:10,800 --> 00:29:13,160
Speaker 2: you know the HDMI ports are kind of at a premium,

636
00:29:13,440 --> 00:29:15,880
Speaker 2: it could be a challenge. And I it's weird because

637
00:29:15,880 --> 00:29:17,920
Speaker 2: I with my old TV, I almost got one of

638
00:29:17,920 --> 00:29:19,360
Speaker 2: those switchers, but I ended up.

639
00:29:19,360 --> 00:29:19,920
Speaker 1: I didn't want to.

640
00:29:20,160 --> 00:29:23,480
Speaker 2: I want to do anything possible to avoid those switchers

641
00:29:23,920 --> 00:29:26,040
Speaker 2: because they're not it's not a clean setup. I like

642
00:29:26,080 --> 00:29:28,560
Speaker 2: a clean setup. So my father in law he actually

643
00:29:28,640 --> 00:29:30,560
Speaker 2: has one, and you know he's got a I think

644
00:29:30,560 --> 00:29:32,200
Speaker 2: it's a push button or it could have remote.

645
00:29:32,240 --> 00:29:34,560
Speaker 1: I'm not really sure. But he likes it. It's great.

646
00:29:34,640 --> 00:29:37,120
Speaker 2: I mean he he wanted it because he was going

647
00:29:37,240 --> 00:29:40,160
Speaker 2: from fireTV to Apple TV. He had some shows on one,

648
00:29:40,280 --> 00:29:42,360
Speaker 2: some shows on the other. But I think he's uh,

649
00:29:42,720 --> 00:29:45,560
Speaker 2: I think he's settled on fireTV. He likes that slightly

650
00:29:45,560 --> 00:29:48,520
Speaker 2: better than the Apple TV because it's faster. Good question,

651
00:29:48,600 --> 00:29:52,320
Speaker 2: Sam three one zero five nine four three zero zero

652
00:29:52,440 --> 00:29:55,960
Speaker 2: three three one zero five to nine four three zero

653
00:29:56,120 --> 00:29:56,640
Speaker 2: zero three.

654
00:29:56,720 --> 00:29:58,120
Speaker 1: Phone lines are open.

655
00:29:59,040 --> 00:30:00,920
Speaker 2: So let me tell you about this new website called

656
00:30:01,080 --> 00:30:04,640
Speaker 2: upside dot com. This is a new travel website and

657
00:30:04,680 --> 00:30:07,440
Speaker 2: it's from the guy who founded priceline dot com. Remember

658
00:30:07,440 --> 00:30:09,680
Speaker 2: that website, Priceline. I was one of the first people

659
00:30:09,760 --> 00:30:13,000
Speaker 2: ever to use Priceline. By the way, I was in

660
00:30:13,040 --> 00:30:14,720
Speaker 2: a price line ad back in the day, if you

661
00:30:14,720 --> 00:30:17,840
Speaker 2: can believe it, because I heard about this website Priceline

662
00:30:17,880 --> 00:30:21,160
Speaker 2: dot com, and I bought tickets to Vegas, two tickets

663
00:30:21,920 --> 00:30:24,320
Speaker 2: via plane for twenty dollars each because I named my

664
00:30:24,360 --> 00:30:26,920
Speaker 2: own price, and I thought this was amazing. I told

665
00:30:26,960 --> 00:30:29,080
Speaker 2: everyone I knew about it, and no one believed me. Right,

666
00:30:30,200 --> 00:30:32,440
Speaker 2: and then they emailed a bunch of people that use

667
00:30:32,520 --> 00:30:34,680
Speaker 2: this website first you know, Priceline, and they said, hey,

668
00:30:34,720 --> 00:30:35,680
Speaker 2: will you send it a picture?

669
00:30:35,920 --> 00:30:37,240
Speaker 1: We want to use you guys in an ad.

670
00:30:37,280 --> 00:30:39,440
Speaker 2: So I sent him my picture and next thing you know,

671
00:30:39,480 --> 00:30:41,640
Speaker 2: I'm in USA today, my little tiny picture. And I

672
00:30:41,680 --> 00:30:44,040
Speaker 2: asked Jay I interviewed him recently, and I said, hey,

673
00:30:44,040 --> 00:30:44,880
Speaker 2: do you remember those ads?

674
00:30:44,880 --> 00:30:45,280
Speaker 1: I was in it?

675
00:30:45,320 --> 00:30:47,960
Speaker 2: And he said, oh, my gosh, I do. Anyway, he's

676
00:30:48,000 --> 00:30:50,640
Speaker 2: back with a new website called upside dot com. And

677
00:30:50,760 --> 00:30:53,360
Speaker 2: the difference with this website is that they give you

678
00:30:53,440 --> 00:30:55,840
Speaker 2: a gift card for booking through them.

679
00:30:56,160 --> 00:30:57,400
Speaker 1: So today I looked at a flight.

680
00:30:57,520 --> 00:31:00,320
Speaker 2: It was a standard price, same price as it was

681
00:31:00,400 --> 00:31:03,360
Speaker 2: on every other website. But with this upside dot com,

682
00:31:03,400 --> 00:31:06,200
Speaker 2: if you book through there, you basically get a ten

683
00:31:06,280 --> 00:31:10,160
Speaker 2: dollars Amazon gift card. So why not, you know, if

684
00:31:10,200 --> 00:31:12,920
Speaker 2: you can get something extra. So here's the deal. They've

685
00:31:12,920 --> 00:31:15,360
Speaker 2: got a couple of things that they do differently. They

686
00:31:15,360 --> 00:31:18,200
Speaker 2: have this new big data travel engine, so it shows

687
00:31:18,240 --> 00:31:21,080
Speaker 2: you the top six flight choices and the top six

688
00:31:21,120 --> 00:31:24,240
Speaker 2: hotel choices that when you buy them together, save you

689
00:31:24,320 --> 00:31:26,719
Speaker 2: money and help you on your business trip. So this

690
00:31:26,760 --> 00:31:29,000
Speaker 2: is mainly for business travelers. That's kind of what they're doing.

691
00:31:29,880 --> 00:31:33,120
Speaker 1: So they you know, it's like basically when I book

692
00:31:33,320 --> 00:31:33,680
Speaker 1: I book my.

693
00:31:33,680 --> 00:31:35,560
Speaker 2: Own flights for work, and it's a lot of work.

694
00:31:35,600 --> 00:31:37,800
Speaker 2: You're always comparing, you know, this and that. So I

695
00:31:37,880 --> 00:31:39,840
Speaker 2: noticed today when I went on Upside and kind of

696
00:31:39,840 --> 00:31:42,400
Speaker 2: looked up a sample flight, it kind of picked times

697
00:31:42,600 --> 00:31:44,959
Speaker 2: at the like the top flights were like the perfect

698
00:31:45,000 --> 00:31:47,440
Speaker 2: times for business travelers, Like they're not gonna give you

699
00:31:47,440 --> 00:31:49,080
Speaker 2: a red eye, They're gonna give you like the flight

700
00:31:49,160 --> 00:31:51,480
Speaker 2: was at a perfect time in the morning, perfect time

701
00:31:51,480 --> 00:31:53,320
Speaker 2: in the afternoon, and I thought it was great and

702
00:31:53,360 --> 00:31:55,160
Speaker 2: it was really fast to kind of find my flights.

703
00:31:55,800 --> 00:31:58,240
Speaker 2: So when you purchase a trip, you get a gift

704
00:31:58,320 --> 00:32:02,479
Speaker 2: card at Amazon or fifty other retailers, and once you

705
00:32:02,520 --> 00:32:05,120
Speaker 2: select your flight in your hotel, they actually show you

706
00:32:05,240 --> 00:32:08,680
Speaker 2: another kind of itinerary that might save you some money

707
00:32:08,960 --> 00:32:11,400
Speaker 2: or get you a bigger gift card. So I'm guessing

708
00:32:11,480 --> 00:32:13,400
Speaker 2: on the back end they've got some deals with certain

709
00:32:13,400 --> 00:32:14,920
Speaker 2: hotels where you're like, hey, I want to book a

710
00:32:14,960 --> 00:32:17,440
Speaker 2: Weston and you kind of go through the whole flow

711
00:32:17,600 --> 00:32:20,200
Speaker 2: of booking, and then at the end, before you press book,

712
00:32:20,400 --> 00:32:22,160
Speaker 2: they say Hey, by the way, if you stay at

713
00:32:22,240 --> 00:32:25,240
Speaker 2: a Let's see, because Marriott's the same Let's see Weston.

714
00:32:25,280 --> 00:32:25,360
Speaker 3: Oh.

715
00:32:25,360 --> 00:32:27,160
Speaker 2: If you stay at Hyatt, we'll give you an extra

716
00:32:27,160 --> 00:32:28,760
Speaker 2: twenty dollars on your gift card because they have a

717
00:32:28,800 --> 00:32:29,560
Speaker 2: deal with that Hyatt.

718
00:32:29,600 --> 00:32:31,200
Speaker 1: So that's what I'm guessing they're doing. I don't know

719
00:32:31,240 --> 00:32:33,320
Speaker 1: that to be true, but that would make sense.

720
00:32:33,320 --> 00:32:35,600
Speaker 2: That's a great business model, by the way, because when

721
00:32:35,600 --> 00:32:38,720
Speaker 2: it comes to booking hotel rooms, I mean realistically, they're

722
00:32:38,800 --> 00:32:40,560
Speaker 2: kind of all the same. Let's be honest. You're staying

723
00:32:40,560 --> 00:32:42,440
Speaker 2: at a standard hotel room like a Hampton In. I mean,

724
00:32:42,440 --> 00:32:44,080
Speaker 2: what's the difference between that and a residence in.

725
00:32:44,240 --> 00:32:46,480
Speaker 1: Not much. I personally like Hampton In. It's better.

726
00:32:47,040 --> 00:32:50,520
Speaker 2: But that's my favorite cheap hotel, by the way, and

727
00:32:50,520 --> 00:32:52,000
Speaker 2: it's not even that cheap anymore. It used to be

728
00:32:52,000 --> 00:32:53,760
Speaker 2: like one hundred bucks a night. Now it's like I've

729
00:32:53,800 --> 00:32:55,720
Speaker 2: seen them for like two three hundred. I'm like, what

730
00:32:56,320 --> 00:32:59,280
Speaker 2: for a Hampton. You also get your Frequent Flyer miles

731
00:32:59,360 --> 00:33:01,719
Speaker 2: no Worries credit card points. But here's the other thing

732
00:33:01,720 --> 00:33:04,000
Speaker 2: they do at upside dot com. They also give you

733
00:33:04,040 --> 00:33:07,440
Speaker 2: a twenty four to seven concierge level customer service by phone,

734
00:33:07,560 --> 00:33:11,120
Speaker 2: chat and text, so basically you have the same customer

735
00:33:11,160 --> 00:33:13,080
Speaker 2: service that you would get if you were traveling on

736
00:33:13,120 --> 00:33:16,160
Speaker 2: a big corporate budget. So I think it's really interesting.

737
00:33:16,200 --> 00:33:18,080
Speaker 2: And you can still cancel all your flights and everything,

738
00:33:18,120 --> 00:33:21,920
Speaker 2: and you're well, your flights obviously have all these crazy rules,

739
00:33:21,920 --> 00:33:24,200
Speaker 2: but the hotel rooms are not sort of prepaid, so

740
00:33:24,240 --> 00:33:24,680
Speaker 2: you're good.

741
00:33:24,880 --> 00:33:26,600
Speaker 1: You can still cancel them and change them if you

742
00:33:26,640 --> 00:33:29,680
Speaker 1: need to. There it is upside dot com.

743
00:33:30,240 --> 00:33:33,680
Speaker 2: It's meant for kind of entrepreneurs, small businesses, people that

744
00:33:33,800 --> 00:33:38,360
Speaker 2: don't have the giant concurs of the world. So that's

745
00:33:38,400 --> 00:33:41,000
Speaker 2: what we use at our work is Concur, which is

746
00:33:41,080 --> 00:33:44,680
Speaker 2: kind of a big, big corporate travel company. Funny, I

747
00:33:44,720 --> 00:33:49,360
Speaker 2: was in Cabo and who is partying like crazy having

748
00:33:49,360 --> 00:33:53,560
Speaker 2: a giant party at my hotel? But Concur the big

749
00:33:53,560 --> 00:33:56,080
Speaker 2: company that I have to justify all of my expense

750
00:33:56,160 --> 00:33:56,800
Speaker 2: reports too.

751
00:33:57,120 --> 00:33:58,200
Speaker 1: So I'm sitting there.

752
00:33:58,640 --> 00:34:01,280
Speaker 2: In Cabo on vacation and I go up to the

753
00:34:01,400 --> 00:34:04,280
Speaker 2: Concur people. I'm like, oh, you guys are having a nice,

754
00:34:04,280 --> 00:34:07,480
Speaker 2: big fun party and I gotta justify my three dollars

755
00:34:07,480 --> 00:34:10,680
Speaker 2: Starbucks to your software program, thank you very much, And

756
00:34:10,719 --> 00:34:13,719
Speaker 2: they laughed, But that's what it is. It's all like algorithmic.

757
00:34:13,800 --> 00:34:15,920
Speaker 2: It's like it kind of looks through your expense report

758
00:34:16,239 --> 00:34:18,560
Speaker 2: and makes you justify things that it thinks are sort

759
00:34:18,600 --> 00:34:22,040
Speaker 2: of out of the norm. Three one zero five nine

760
00:34:22,160 --> 00:34:25,200
Speaker 2: four three zero zero three is the phone number. The

761
00:34:25,239 --> 00:34:27,680
Speaker 2: lines are open. You can call in right now. Three

762
00:34:27,760 --> 00:34:31,680
Speaker 2: one zero five nine four three zero zero three. Let

763
00:34:31,680 --> 00:34:33,719
Speaker 2: me tell you about a cool app that I am

764
00:34:33,800 --> 00:34:37,000
Speaker 2: just digging. I was on this panel last week, and

765
00:34:37,120 --> 00:34:38,640
Speaker 2: you know, we asked the panelists kind of some of

766
00:34:38,680 --> 00:34:40,960
Speaker 2: their tools and tricks and tips and all that good stuff,

767
00:34:41,040 --> 00:34:42,600
Speaker 2: and this one was really cool and I never even

768
00:34:42,600 --> 00:34:46,000
Speaker 2: heard of it. It's called video Shop, and this lets

769
00:34:46,040 --> 00:34:49,600
Speaker 2: you edit video on your iPhone or your Android. Video

770
00:34:49,840 --> 00:34:54,880
Speaker 2: Shop is the is the app, and basically video Shop

771
00:34:55,640 --> 00:34:57,719
Speaker 2: is two dollars. I bought it for the iPhone and

772
00:34:57,760 --> 00:35:02,280
Speaker 2: it's also for Android, so two bucks. And it does everything.

773
00:35:02,320 --> 00:35:04,960
Speaker 2: I mean, from what I've seen, this is really full feature, so.

774
00:35:05,000 --> 00:35:05,440
Speaker 1: Check it out.

775
00:35:05,440 --> 00:35:07,600
Speaker 2: It lets you do sound effects, it lets you do music,

776
00:35:07,680 --> 00:35:09,600
Speaker 2: you can trim out little parts of the video you

777
00:35:09,600 --> 00:35:09,960
Speaker 2: don't want.

778
00:35:10,000 --> 00:35:12,360
Speaker 1: You can do slow motion, combined.

779
00:35:11,840 --> 00:35:18,560
Speaker 2: Clips, reverse duplicate subtitles, animated titles, filters, transitions, photos and

780
00:35:18,960 --> 00:35:20,799
Speaker 2: it's it's really cool. I used it the other day

781
00:35:20,840 --> 00:35:23,839
Speaker 2: to make a little compilation video on Snapchat. I took

782
00:35:23,920 --> 00:35:25,479
Speaker 2: like five little pictures and put them together.

783
00:35:25,560 --> 00:35:26,600
Speaker 1: It was so easy.

784
00:35:27,280 --> 00:35:29,359
Speaker 2: Video Shop is the website. And by the way, I'll

785
00:35:29,360 --> 00:35:32,279
Speaker 2: put all this stuff on the on my website. Rich

786
00:35:32,320 --> 00:35:34,799
Speaker 2: on tech dot tv, I have show notes for each

787
00:35:34,880 --> 00:35:37,040
Speaker 2: podcast and you can see them there. All right, three

788
00:35:37,080 --> 00:35:39,439
Speaker 2: one zero, you're on with Rich three one zero? What's

789
00:35:39,480 --> 00:35:40,520
Speaker 2: going on? Who am I talking to?

790
00:35:40,760 --> 00:35:41,080
Speaker 6: Hi?

791
00:35:41,680 --> 00:35:41,759
Speaker 3: Hi?

792
00:35:41,840 --> 00:35:46,080
Speaker 1: Who's this rock Sandecan? How you doing today?

793
00:35:46,200 --> 00:35:49,640
Speaker 3: Thanks? Rich? I love your week.

794
00:35:50,080 --> 00:35:50,720
Speaker 2: It cool.

795
00:35:51,160 --> 00:35:53,160
Speaker 3: I have a qritch. I'm okay, I'm okay. I'm a

796
00:35:53,160 --> 00:35:56,279
Speaker 3: little concerned about I have an iPhone Success Plus, which

797
00:35:56,280 --> 00:35:59,440
Speaker 3: I love. I actually I edit and I even edit

798
00:35:59,520 --> 00:36:00,000
Speaker 3: on the phone.

799
00:36:00,000 --> 00:36:00,560
Speaker 5: It's really great.

800
00:36:00,560 --> 00:36:03,120
Speaker 3: Comes with the I movie. But I noticed the latest

801
00:36:03,239 --> 00:36:06,480
Speaker 3: OS up up upgrade. I know I'll have to get

802
00:36:06,480 --> 00:36:10,080
Speaker 3: a new phone soon. I notice the my phone drains faster,

803
00:36:10,320 --> 00:36:13,279
Speaker 3: my battery dreams faster. And I don't know if that's

804
00:36:13,280 --> 00:36:16,120
Speaker 3: an because the OS update, or it's just my phone

805
00:36:16,239 --> 00:36:17,160
Speaker 3: is aging.

806
00:36:17,000 --> 00:36:18,719
Speaker 1: Or well, it's probably a little bit of both.

807
00:36:18,760 --> 00:36:20,719
Speaker 2: Now have you done all the updates that have come out,

808
00:36:20,719 --> 00:36:23,000
Speaker 2: because there's been like four of them, I think, or three. Okay,

809
00:36:23,040 --> 00:36:26,640
Speaker 2: so you've done them all, okay, and and so you've

810
00:36:26,680 --> 00:36:29,600
Speaker 2: restarted your phone and it still happens. It drains like faster,

811
00:36:29,719 --> 00:36:31,920
Speaker 2: like like significantly faster than you remember.

812
00:36:33,880 --> 00:36:38,640
Speaker 3: It's it's after you know, I particycle like crazy, and

813
00:36:38,680 --> 00:36:41,640
Speaker 3: it's still it's still draining. And it's funny because I

814
00:36:41,680 --> 00:36:43,920
Speaker 3: just put up five K this, my five K Retina

815
00:36:45,000 --> 00:36:47,400
Speaker 3: Apple Apple, my iMac.

816
00:36:47,560 --> 00:36:48,040
Speaker 5: It's great.

817
00:36:48,280 --> 00:36:49,600
Speaker 1: Yeah, that's amazing.

818
00:36:49,640 --> 00:36:53,640
Speaker 3: Really it seems like it's oh, they're great, and and

819
00:36:53,719 --> 00:36:56,480
Speaker 3: it seems like it's even Maybe it's also I don't know,

820
00:36:56,719 --> 00:37:01,360
Speaker 3: because it's really changed because the iPhone and the computer,

821
00:37:01,440 --> 00:37:04,640
Speaker 3: you know, they sink in like automatically, and maybe that's

822
00:37:04,680 --> 00:37:06,719
Speaker 3: it too. I don't know if that's all in my mind.

823
00:37:06,520 --> 00:37:08,880
Speaker 2: It was well, okay, what do you mean they sink automatically?

824
00:37:08,920 --> 00:37:12,359
Speaker 2: Are you plugging it into sync or are you doing

825
00:37:12,360 --> 00:37:13,040
Speaker 2: wireless sink?

826
00:37:14,360 --> 00:37:17,160
Speaker 3: Well? I do, I defin to do both well if.

827
00:37:17,080 --> 00:37:22,080
Speaker 2: You yeah, if you're doing if you're doing wireless sink,

828
00:37:22,719 --> 00:37:25,080
Speaker 2: you know through iTunes, that could be draining the battery

829
00:37:25,080 --> 00:37:26,920
Speaker 2: if it's sitting next to your computer all day and

830
00:37:27,000 --> 00:37:28,279
Speaker 2: it's doing that like over and over.

831
00:37:29,360 --> 00:37:31,360
Speaker 1: It could be a couple things. So here's what I recommend.

832
00:37:31,400 --> 00:37:33,480
Speaker 2: So first off, I think that you have to go

833
00:37:33,520 --> 00:37:36,360
Speaker 2: through your phone, and it could be because your phone

834
00:37:36,480 --> 00:37:37,319
Speaker 2: is aging.

835
00:37:37,040 --> 00:37:37,520
Speaker 1: A little bit.

836
00:37:38,239 --> 00:37:43,200
Speaker 2: You said this was a success or a six success plus. Okay, okay,

837
00:37:43,239 --> 00:37:45,120
Speaker 2: success plus. I mean that's really not that old, so

838
00:37:45,160 --> 00:37:49,279
Speaker 2: you should not have problems. The only thing, when did

839
00:37:49,360 --> 00:37:51,040
Speaker 2: you get this phone? Like, did you buy it when

840
00:37:51,040 --> 00:37:52,399
Speaker 2: it first came out, like the first day?

841
00:37:53,920 --> 00:37:54,000
Speaker 4: No?

842
00:37:54,160 --> 00:37:56,960
Speaker 3: I bought it last year in Okay.

843
00:37:56,719 --> 00:37:58,520
Speaker 2: So you didn't get one of the first batches because

844
00:37:58,520 --> 00:38:02,160
Speaker 2: the first batch of six S devices were definitely recalled

845
00:38:02,200 --> 00:38:04,640
Speaker 2: because of battery issues. My wife's was part of that,

846
00:38:04,680 --> 00:38:05,880
Speaker 2: and I brought it to the Apple store and they

847
00:38:05,920 --> 00:38:09,160
Speaker 2: gave her a new battery. So I would go on

848
00:38:09,200 --> 00:38:12,279
Speaker 2: the website, Go on Apple. Okay, let me tell you

849
00:38:12,320 --> 00:38:20,200
Speaker 2: what to search. Okay, so go to Apple battery replacement. Okay, sorry,

850
00:38:20,200 --> 00:38:23,120
Speaker 2: Apple battery recall. Let me see if that brings it up.

851
00:38:23,840 --> 00:38:25,920
Speaker 2: So if you go to Okay, here it is so

852
00:38:26,080 --> 00:38:29,799
Speaker 2: iPhone success program for unexpected shutdown issues. Now this just

853
00:38:29,800 --> 00:38:32,080
Speaker 2: says six S, but I'm not sure if it means

854
00:38:32,080 --> 00:38:35,840
Speaker 2: success and success plus put in your serial number, okay,

855
00:38:36,120 --> 00:38:38,080
Speaker 2: and it will tell you if your battery is one

856
00:38:38,080 --> 00:38:40,200
Speaker 2: of the recalled batteries. Now I put in my wife's

857
00:38:40,200 --> 00:38:43,239
Speaker 2: serial number and boom, it was immediately recalled. I brought

858
00:38:43,239 --> 00:38:45,520
Speaker 2: it into the Apple store two days later. She had

859
00:38:45,560 --> 00:38:47,680
Speaker 2: not a brand new phone, but they just replaced the battery.

860
00:38:47,880 --> 00:38:50,239
Speaker 2: And what would happen is the telltale sign is that

861
00:38:50,280 --> 00:38:53,279
Speaker 2: your battery drains really fast, and it could be that

862
00:38:53,440 --> 00:38:55,560
Speaker 2: it could be just something else on your phone after

863
00:38:55,560 --> 00:38:59,319
Speaker 2: the upgrade. But what I'd recommend to do Roxand is

864
00:39:00,560 --> 00:39:02,480
Speaker 2: look at that first off. And then the second thing

865
00:39:02,520 --> 00:39:04,880
Speaker 2: I would do is I would look at what you

866
00:39:05,040 --> 00:39:08,600
Speaker 2: have installed on your phone, So go through, get rid

867
00:39:08,640 --> 00:39:11,000
Speaker 2: of all the apps you don't need, reset your phone,

868
00:39:11,040 --> 00:39:12,719
Speaker 2: see if that helps. And then the third thing I

869
00:39:12,719 --> 00:39:15,759
Speaker 2: would do is go through in your settings and look

870
00:39:15,800 --> 00:39:18,800
Speaker 2: at your location services and make sure all the apps

871
00:39:19,200 --> 00:39:21,719
Speaker 2: that you think don't need access to your location all

872
00:39:21,760 --> 00:39:25,040
Speaker 2: the time set that to only when using this app,

873
00:39:25,200 --> 00:39:30,120
Speaker 2: and hopefully that helps. Otherwise you can go nuclear on it,

874
00:39:30,160 --> 00:39:33,239
Speaker 2: and you can wipe the entire phone, and then you

875
00:39:33,280 --> 00:39:36,560
Speaker 2: can start over and install everything once again on the phone.

876
00:39:36,600 --> 00:39:38,040
Speaker 1: So hopefully that helps.

877
00:39:38,120 --> 00:39:42,640
Speaker 2: I know your success should not be breaking down at

878
00:39:42,640 --> 00:39:45,080
Speaker 2: this point. I mean it's not that old so and

879
00:39:45,160 --> 00:39:46,960
Speaker 2: the new update, I mean, yeah, you might take a

880
00:39:47,000 --> 00:39:48,600
Speaker 2: little battery hit, but it shouldn't be that bad. I

881
00:39:48,600 --> 00:39:52,520
Speaker 2: think something's hanging up on this phone. So good question, Roxanne.

882
00:39:52,520 --> 00:39:55,200
Speaker 2: Thanks so much for calling in today. I appreciate it.

883
00:39:55,320 --> 00:39:57,680
Speaker 2: All right, coming up more of your calls at three

884
00:39:57,719 --> 00:40:00,000
Speaker 2: one zero five nine four three zero zero three.

885
00:40:00,040 --> 00:40:01,319
Speaker 1: We're gonna check social.

886
00:40:01,040 --> 00:40:05,440
Speaker 2: Media and uh we'll wrap it up. You're listening to

887
00:40:05,640 --> 00:40:07,480
Speaker 2: Rich on tech Live. I'm Rich Dmiro will be all

888
00:40:07,560 --> 00:40:07,960
Speaker 2: right back.

889
00:40:14,400 --> 00:40:17,640
Speaker 1: Welcome back to Rich on tech Live. I'm your host,

890
00:40:17,760 --> 00:40:18,360
Speaker 1: Rich DeMuro.

891
00:40:19,400 --> 00:40:22,320
Speaker 2: We are talking about technology and taking your calls live

892
00:40:22,440 --> 00:40:27,160
Speaker 2: at three one zero five nine four three zero zero three.

893
00:40:27,280 --> 00:40:28,520
Speaker 1: Thanks for joining me today.

894
00:40:28,560 --> 00:40:31,879
Speaker 2: It's been a blast. Three one zero five nine four

895
00:40:32,080 --> 00:40:34,480
Speaker 2: three zero zero three. Let's go to the nine O

896
00:40:34,640 --> 00:40:36,480
Speaker 2: nine area code nine O nine you're on with Rich.

897
00:40:39,520 --> 00:40:39,840
Speaker 6: Hello.

898
00:40:40,840 --> 00:40:44,400
Speaker 1: Hello, Hi, who am I speaking with? My Name's are

899
00:40:44,480 --> 00:40:46,640
Speaker 1: Vella Arvela. How you doing today?

900
00:40:47,400 --> 00:40:48,279
Speaker 6: Doing good? Thank you?

901
00:40:48,320 --> 00:40:49,000
Speaker 5: I have a question.

902
00:40:49,160 --> 00:40:56,279
Speaker 6: Sure I got a sam Fun fifty inch smart TV

903
00:40:56,440 --> 00:41:01,480
Speaker 6: about four years ago and is months ago. All of

904
00:41:01,520 --> 00:41:07,080
Speaker 6: a sudden the picture went dark, so I believe if

905
00:41:07,080 --> 00:41:10,319
Speaker 6: they have picture tubes whatever nowadays they have must be

906
00:41:10,320 --> 00:41:14,720
Speaker 6: burnt out. I still had full audio. Okay, My question

907
00:41:15,120 --> 00:41:18,480
Speaker 6: is in that it was only four years old. Do

908
00:41:18,560 --> 00:41:23,760
Speaker 6: you have a recommendation on a TV that I actually

909
00:41:23,800 --> 00:41:26,719
Speaker 6: I went online and this is apparently a common problem.

910
00:41:27,080 --> 00:41:29,880
Speaker 2: Well, okay, let me just tell you one thing real

911
00:41:29,960 --> 00:41:32,000
Speaker 2: quick about the common because I see this a lot.

912
00:41:32,040 --> 00:41:36,000
Speaker 2: Like basically, anything you search online, you'll find someone that

913
00:41:36,080 --> 00:41:39,160
Speaker 2: had the same thing happened. It doesn't necessarily mean it's

914
00:41:39,200 --> 00:41:41,080
Speaker 2: a common thing. Like I will look for the most

915
00:41:41,080 --> 00:41:43,839
Speaker 2: minute things that are happening with my gadgets, and like

916
00:41:44,320 --> 00:41:46,800
Speaker 2: someone will say that this similar thing happened. So it

917
00:41:46,840 --> 00:41:49,040
Speaker 2: doesn't mean it's necessarily common. But yes, someone could have

918
00:41:49,080 --> 00:41:52,160
Speaker 2: experienced it. But the whole Okay, so the screen is dark,

919
00:41:52,760 --> 00:41:54,320
Speaker 2: and but you still hear sound.

920
00:41:54,320 --> 00:41:59,319
Speaker 6: What can I help you with a recommendation? Maybe on

921
00:41:59,640 --> 00:42:05,040
Speaker 6: a brand that I thought Samsung's were supposedly good. Also,

922
00:42:05,080 --> 00:42:09,040
Speaker 6: I hear sonis are good. But four years for a TV?

923
00:42:10,400 --> 00:42:13,480
Speaker 2: Yeah, no, way fifty yeah, no, that a TV does

924
00:42:13,480 --> 00:42:17,360
Speaker 2: not last. No, four years is a lifetime of a

925
00:42:17,400 --> 00:42:19,239
Speaker 2: TV is way longer. I had my visio for I

926
00:42:19,239 --> 00:42:23,040
Speaker 2: think six years and it was still just perfect exactly.

927
00:42:23,080 --> 00:42:26,080
Speaker 2: And now my newer TVs they're going, they're going, you know,

928
00:42:26,080 --> 00:42:28,960
Speaker 2: they're a little bit you know, they're a little bit newer,

929
00:42:29,320 --> 00:42:31,720
Speaker 2: but they're just fine. No, a TV should last longer.

930
00:42:31,880 --> 00:42:33,560
Speaker 2: Was there anything that happened to this TV? Did it

931
00:42:33,600 --> 00:42:36,160
Speaker 2: get dropped, did it get water? Anything that could have

932
00:42:36,160 --> 00:42:36,960
Speaker 2: been weird about it?

933
00:42:37,760 --> 00:42:40,000
Speaker 6: No, I was just sitting there watching it. It was

934
00:42:40,040 --> 00:42:42,680
Speaker 6: actually on, and all of a sudden the screen went dark.

935
00:42:42,880 --> 00:42:45,959
Speaker 2: Okay, so now some people in the past have said

936
00:42:45,960 --> 00:42:49,319
Speaker 2: that this could be an overheating problem. It could have

937
00:42:49,400 --> 00:42:51,799
Speaker 2: you tried spraying some canned air into the back of

938
00:42:51,840 --> 00:42:55,160
Speaker 2: it cleaning it out. I have not, Okay, so that

939
00:42:55,200 --> 00:42:57,360
Speaker 2: could be one thing. So what I do first is,

940
00:42:57,480 --> 00:42:59,040
Speaker 2: I mean, do you like this TV? Or you are

941
00:42:59,120 --> 00:43:00,960
Speaker 2: you fine with buying a new TV because new TVs

942
00:43:01,000 --> 00:43:03,080
Speaker 2: are not that expensive these days. Although I feel like

943
00:43:03,600 --> 00:43:06,040
Speaker 2: I understand that you feel a little bit burned by

944
00:43:06,040 --> 00:43:07,640
Speaker 2: getting a TV that's only four years old and you

945
00:43:07,680 --> 00:43:09,279
Speaker 2: got to pay for a new one, so you just

946
00:43:09,320 --> 00:43:10,760
Speaker 2: want to get a new one and cut your losses

947
00:43:10,800 --> 00:43:12,200
Speaker 2: or do you want to try to make this thing work?

948
00:43:12,560 --> 00:43:15,560
Speaker 6: Well, I don't want to pay for repair because at.

949
00:43:15,440 --> 00:43:18,160
Speaker 2: That point, yeah, exactly, I understand, because if you pay

950
00:43:18,160 --> 00:43:21,200
Speaker 2: for repair that's three four hundred bucks. You can get

951
00:43:21,239 --> 00:43:23,760
Speaker 2: a new TV for that price. So here's my rankings

952
00:43:23,800 --> 00:43:26,440
Speaker 2: of TVs. So if you want the best value in

953
00:43:26,520 --> 00:43:28,840
Speaker 2: a TV, I would recommend going with a Viseo.

954
00:43:29,080 --> 00:43:31,799
Speaker 1: So I have a Visio as my main TV. It's fantastic.

955
00:43:31,880 --> 00:43:33,839
Speaker 2: I mean the colors when I compare it to my

956
00:43:33,880 --> 00:43:36,600
Speaker 2: Sony TV are definitely not as good. It's just not

957
00:43:36,680 --> 00:43:39,479
Speaker 2: as good quality. But does that mean that when people

958
00:43:39,520 --> 00:43:42,319
Speaker 2: come to my house you're like, oh, this TV is horrendous. No, No,

959
00:43:42,400 --> 00:43:44,400
Speaker 2: you don't notice if you're not looking at them faced

960
00:43:44,400 --> 00:43:47,200
Speaker 2: to you know, side by side. But once you see

961
00:43:47,200 --> 00:43:50,160
Speaker 2: a Sony you will say, oh my gosh, you know

962
00:43:50,239 --> 00:43:52,480
Speaker 2: this is this is crazy? How much better it is?

963
00:43:52,760 --> 00:43:54,680
Speaker 2: So what I think at the pinnacle at the top

964
00:43:54,760 --> 00:43:58,399
Speaker 2: is definitely Sony. And then after that I would say

965
00:43:58,400 --> 00:44:01,320
Speaker 2: that LG and Sam's are both really good. Now you

966
00:44:01,360 --> 00:44:03,480
Speaker 2: don't want to get another Samsung because you already feel

967
00:44:03,480 --> 00:44:05,160
Speaker 2: like you've gotten burned by them.

968
00:44:05,280 --> 00:44:06,279
Speaker 1: So that leaves LG.

969
00:44:07,160 --> 00:44:09,680
Speaker 2: So Sony's going to be really expensive, so you probably

970
00:44:09,680 --> 00:44:13,200
Speaker 2: don't want that one. I would probably recommend an LG

971
00:44:13,600 --> 00:44:16,560
Speaker 2: or a Visio. I mean, I think Visio. I can't

972
00:44:16,640 --> 00:44:18,880
Speaker 2: recommend video enough. I was actually the first person in

973
00:44:18,920 --> 00:44:22,000
Speaker 2: the nation to recommend and showcase Viseo on the Today

974
00:44:22,000 --> 00:44:24,560
Speaker 2: Show going back ten years now. Can you believe that?

975
00:44:25,200 --> 00:44:27,640
Speaker 2: And I'll never never forget. I couldn't believe it because

976
00:44:27,640 --> 00:44:29,799
Speaker 2: I was I was at Senet at the time, and

977
00:44:29,840 --> 00:44:33,120
Speaker 2: I remember this guy at Visio emailing me and saying, Hey,

978
00:44:33,120 --> 00:44:35,360
Speaker 2: this a forty two inch TV for two thousand bucks.

979
00:44:35,360 --> 00:44:38,120
Speaker 2: And at the time, every other TV that I tested

980
00:44:38,200 --> 00:44:40,200
Speaker 2: was like closer to three or four thousand dollars, And

981
00:44:40,239 --> 00:44:42,759
Speaker 2: I said, how can you do that? And sure enough

982
00:44:42,840 --> 00:44:45,280
Speaker 2: that company you've seen him. I mean, they're everywhere. They

983
00:44:45,520 --> 00:44:49,240
Speaker 2: have sold so many TVs. Now there's two other TVs

984
00:44:49,280 --> 00:44:50,759
Speaker 2: I like that I can recommend. If you want to

985
00:44:50,760 --> 00:44:53,399
Speaker 2: get a smart TV with the smarts built in. There's

986
00:44:53,400 --> 00:44:56,920
Speaker 2: a really nice TV from Roku and TCL. It's called

987
00:44:56,920 --> 00:45:01,520
Speaker 2: the TCL Roku TV, So that one's really nice. And

988
00:45:01,560 --> 00:45:04,440
Speaker 2: then another one I really like is from Amazon called

989
00:45:04,480 --> 00:45:07,120
Speaker 2: the Amazon Element TV. And if you go on their website,

990
00:45:07,200 --> 00:45:09,759
Speaker 2: just search Amazon Element. And the cool thing about those

991
00:45:09,800 --> 00:45:12,640
Speaker 2: two TVs is that one has Roku built in, which

992
00:45:12,680 --> 00:45:17,080
Speaker 2: is a nice Roku interface, and one has one has

993
00:45:17,520 --> 00:45:20,759
Speaker 2: Amazon Fire TV built in. And not only do they

994
00:45:20,760 --> 00:45:23,600
Speaker 2: have those built in, you can also attach an antenna

995
00:45:23,680 --> 00:45:26,400
Speaker 2: to those TVs and watch your local programming, which is

996
00:45:26,560 --> 00:45:27,279
Speaker 2: really nice in.

997
00:45:27,239 --> 00:45:28,040
Speaker 1: This day and age.

998
00:45:28,760 --> 00:45:30,239
Speaker 6: Oh whoa, Okay.

999
00:45:29,960 --> 00:45:31,480
Speaker 1: Yeah, so and I know, I know.

1000
00:45:31,680 --> 00:45:34,680
Speaker 2: Obviously any TV can take an antenna, but not necessarily.

1001
00:45:35,400 --> 00:45:39,359
Speaker 2: These integrate it into the smart TV screen, so that's

1002
00:45:39,360 --> 00:45:41,480
Speaker 2: the big difference. Of course, you can always switch an input,

1003
00:45:41,600 --> 00:45:45,319
Speaker 2: but this makes it on your main TV. So I've

1004
00:45:45,320 --> 00:45:46,759
Speaker 2: tested both of those TVs.

1005
00:45:46,840 --> 00:45:47,600
Speaker 1: They're really cool.

1006
00:45:47,640 --> 00:45:51,480
Speaker 2: They're a great price point, so I think that that

1007
00:45:51,480 --> 00:45:53,439
Speaker 2: would probably be a good good value for you.

1008
00:45:53,520 --> 00:45:55,920
Speaker 6: So perfect I wrote it all down.

1009
00:45:56,120 --> 00:45:57,359
Speaker 2: Okay, thank you so much.

1010
00:45:57,440 --> 00:45:58,400
Speaker 6: Watch your show every day.

1011
00:45:58,480 --> 00:46:00,320
Speaker 1: Oh well, thank you so much for calling. I appreciate it.

1012
00:46:00,960 --> 00:46:01,600
Speaker 1: Thanks so much.

1013
00:46:01,640 --> 00:46:05,239
Speaker 2: All right, wow you guys fast and furious with the

1014
00:46:05,320 --> 00:46:08,440
Speaker 2: questions here, let me get two questions real quick. Let

1015
00:46:08,480 --> 00:46:10,799
Speaker 2: me just do one question here real quick. Okay, this

1016
00:46:10,880 --> 00:46:16,000
Speaker 2: is from is Darro is Isidro?

1017
00:46:17,200 --> 00:46:17,560
Speaker 3: Is it ro?

1018
00:46:17,719 --> 00:46:20,600
Speaker 2: I don't know, Sorry I totally butchered your name, but

1019
00:46:20,920 --> 00:46:23,040
Speaker 2: here's the question. Mister Demiro was wondering where my wife

1020
00:46:23,080 --> 00:46:25,360
Speaker 2: and I can sell are used but an excellent shape,

1021
00:46:25,400 --> 00:46:29,600
Speaker 2: Galaxy Note fours and Galaxy S fives. We have two

1022
00:46:29,640 --> 00:46:32,760
Speaker 2: of each and recently opted out for iPhone sevens. Ooh,

1023
00:46:33,080 --> 00:46:36,439
Speaker 2: your time and help are greatly appreciated. Well, here's the deal.

1024
00:46:36,560 --> 00:46:40,360
Speaker 2: So what I would say, I would try Facebook first.

1025
00:46:40,560 --> 00:46:42,560
Speaker 2: That's the first place to sell these things. And I'm

1026
00:46:42,560 --> 00:46:45,120
Speaker 2: not saying Facebook marketplace. Just put a post on Facebook

1027
00:46:45,120 --> 00:46:47,359
Speaker 2: and say, hey, anyone want to buy a Galaxy Note

1028
00:46:47,440 --> 00:46:49,560
Speaker 2: four or a Galaxy S five. You never know, you've

1029
00:46:49,560 --> 00:46:52,040
Speaker 2: got a lot of friends out there someone might need

1030
00:46:52,080 --> 00:46:54,840
Speaker 2: a new phone. That's my first place because that's going

1031
00:46:54,880 --> 00:46:56,600
Speaker 2: to be you cheapest because it doesn't cost you anything

1032
00:46:57,000 --> 00:46:59,080
Speaker 2: and you can do the transaction with your friends or

1033
00:46:59,120 --> 00:47:03,080
Speaker 2: your neighbors. Then here's my rankings. If you want the

1034
00:47:03,120 --> 00:47:07,120
Speaker 2: most money but the most work, go on eBay. So

1035
00:47:07,239 --> 00:47:09,000
Speaker 2: eBay is going to be the most work to sell

1036
00:47:09,040 --> 00:47:10,839
Speaker 2: your phone, but you're also going to get the most

1037
00:47:10,880 --> 00:47:13,719
Speaker 2: return on it. And now both these phones Galaxy S

1038
00:47:13,760 --> 00:47:15,560
Speaker 2: five Galaxy Note four that you're not gonna get very

1039
00:47:15,640 --> 00:47:18,480
Speaker 2: much for these they're not worth that much, but you

1040
00:47:18,520 --> 00:47:20,760
Speaker 2: know you will find someone to buy them, I assume.

1041
00:47:20,760 --> 00:47:22,959
Speaker 2: But you're not gonna get that much. At least on eBay,

1042
00:47:23,000 --> 00:47:27,640
Speaker 2: you'll get a fair market price because you know it's

1043
00:47:27,680 --> 00:47:32,319
Speaker 2: a perfect store. Glide g l yde. This is a

1044
00:47:32,320 --> 00:47:35,239
Speaker 2: place to buy and sell phones. Now you don't have

1045
00:47:35,280 --> 00:47:38,120
Speaker 2: to do that much work with Glide, but you also

1046
00:47:38,360 --> 00:47:40,919
Speaker 2: don't get as much. So I'm going down the list here,

1047
00:47:41,080 --> 00:47:43,880
Speaker 2: so you're getting less and less everything I mentioned. But

1048
00:47:44,040 --> 00:47:46,520
Speaker 2: Glide might not support these two models. You can definitely

1049
00:47:46,520 --> 00:47:48,839
Speaker 2: sell iPhones on there and some of the newer Samsungs,

1050
00:47:49,200 --> 00:47:51,640
Speaker 2: but not maybe not these devices.

1051
00:47:51,719 --> 00:47:54,560
Speaker 1: So that's Glide g l y d E.

1052
00:47:55,000 --> 00:47:57,440
Speaker 2: And finally, if you want to just unload these things

1053
00:47:57,480 --> 00:48:00,359
Speaker 2: as fast as you can, just go to get zel

1054
00:48:00,480 --> 00:48:03,840
Speaker 2: dot com and Gazelle is fast. That's the name that

1055
00:48:04,280 --> 00:48:06,319
Speaker 2: will be the fastest way to unload a phone, but

1056
00:48:06,360 --> 00:48:08,080
Speaker 2: you also get the very least And if you want

1057
00:48:08,080 --> 00:48:11,560
Speaker 2: to do it locally, there's a service called Eco ATM.

1058
00:48:11,960 --> 00:48:13,839
Speaker 2: You can look up those in your area. They're owned

1059
00:48:13,840 --> 00:48:16,440
Speaker 2: by Coinstar, and you literally just deposit your phone in

1060
00:48:16,440 --> 00:48:19,359
Speaker 2: this thing. It's like a little recycling kind of electronics

1061
00:48:19,400 --> 00:48:22,799
Speaker 2: recycling bin, but it's digital, so you throw your phone

1062
00:48:22,800 --> 00:48:24,200
Speaker 2: in there and it gives you like a little gift

1063
00:48:24,200 --> 00:48:26,680
Speaker 2: card for whatever it's worth. These phones will not be

1064
00:48:26,719 --> 00:48:29,320
Speaker 2: worth very much, so good question. Thanks for asking that.

1065
00:48:29,680 --> 00:48:31,120
Speaker 2: All right, before we go, let me just tell you

1066
00:48:31,120 --> 00:48:33,360
Speaker 2: some Alexa Easter egg So if you haven't, oh gosh,

1067
00:48:33,400 --> 00:48:35,640
Speaker 2: I said it again. Sorry if you have one of

1068
00:48:35,640 --> 00:48:39,720
Speaker 2: those Amazon Smart sneakers. If you have an Amazon Smart Speaker,

1069
00:48:40,000 --> 00:48:42,759
Speaker 2: here's some of the things you can say for Halloween.

1070
00:48:43,239 --> 00:48:46,640
Speaker 2: You can say, blank, what should I be for Halloween?

1071
00:48:47,280 --> 00:48:50,920
Speaker 1: Blank? What's your favorite scary movie? Blank? What are you

1072
00:48:51,000 --> 00:48:52,880
Speaker 1: being for Halloween? Blank?

1073
00:48:53,160 --> 00:48:57,759
Speaker 2: Let's get spooky? Blank, sing a spooky song. Or you

1074
00:48:57,800 --> 00:49:00,840
Speaker 2: can ask for some Halloween jokes. You can ask for

1075
00:49:00,880 --> 00:49:05,120
Speaker 2: some Halloween hacks. And if you have kids at home,

1076
00:49:06,080 --> 00:49:09,759
Speaker 2: you can do Scooby Doo Mystery theater. This is an

1077
00:49:09,760 --> 00:49:14,920
Speaker 2: interactive storytelling skill for kids and families. So basically all

1078
00:49:14,920 --> 00:49:16,480
Speaker 2: you have to do is say, oh, you have to

1079
00:49:16,560 --> 00:49:22,080
Speaker 2: enable the skill and say blank open Scooby Doo. And

1080
00:49:22,400 --> 00:49:26,000
Speaker 2: I think if you just say that to a it

1081
00:49:26,040 --> 00:49:28,920
Speaker 2: will say I don't have that skill yet, can you please?

1082
00:49:29,239 --> 00:49:30,920
Speaker 2: You want me to enable that skill? And then you

1083
00:49:30,920 --> 00:49:34,440
Speaker 2: can enable the skill. So again blank open Scooby Doo. So,

1084
00:49:34,440 --> 00:49:36,400
Speaker 2: if you want to have some fun with miss A.

1085
00:49:36,920 --> 00:49:38,640
Speaker 2: You can say what's your favorite scary movie?

1086
00:49:38,680 --> 00:49:40,840
Speaker 1: What are you being for Halloween? Halloween jokes?

1087
00:49:41,200 --> 00:49:45,360
Speaker 2: And if you're into Stranger Things, I've got some Halloween

1088
00:49:46,320 --> 00:49:49,319
Speaker 2: some Stranger Things Easter eggs for you, so you can

1089
00:49:49,360 --> 00:49:51,360
Speaker 2: say ay yes. And by the way, I see on

1090
00:49:51,360 --> 00:49:54,879
Speaker 2: the Facebook Live Adam asks can a spit out candy? Yes,

1091
00:49:54,960 --> 00:49:57,160
Speaker 2: she can because you can order stuff through her, so

1092
00:49:57,239 --> 00:49:59,680
Speaker 2: you can ask for hey, order me some candy.

1093
00:50:00,640 --> 00:50:04,560
Speaker 1: Try saying to A for Stranger Things? Are we in

1094
00:50:04,680 --> 00:50:11,080
Speaker 1: the upside down? Friends? Don't lie? Do you like waffles? Now?

1095
00:50:11,520 --> 00:50:14,080
Speaker 2: I only watched the first episode of Stranger Things, so

1096
00:50:14,120 --> 00:50:16,000
Speaker 2: I guess I need to catch up on that. So

1097
00:50:16,040 --> 00:50:19,560
Speaker 2: I'm not versed on the whole waffle hack, but I

1098
00:50:19,600 --> 00:50:22,040
Speaker 2: know that's a recurring theme because Lift is doing some

1099
00:50:22,160 --> 00:50:26,200
Speaker 2: rides with a Stranger Things mode, and I guess the

1100
00:50:26,440 --> 00:50:28,000
Speaker 2: waffle is there too.

1101
00:50:29,400 --> 00:50:31,840
Speaker 1: That's gonna do it? Wow, thanks so much for joining

1102
00:50:31,880 --> 00:50:32,280
Speaker 1: me today.

1103
00:50:34,000 --> 00:50:36,879
Speaker 2: Yeah, well, usually I do a little rapid fire segment here,

1104
00:50:36,920 --> 00:50:38,920
Speaker 2: but I think I think we're run out of time here,

1105
00:50:38,920 --> 00:50:40,920
Speaker 2: so I gotta go. You can find me on the

1106
00:50:41,320 --> 00:50:45,760
Speaker 2: KTLA five Morning News on weekdays around five point fifteen

1107
00:50:45,920 --> 00:50:48,879
Speaker 2: seven fifty and nine thirty am. You can also see

1108
00:50:48,880 --> 00:50:52,040
Speaker 2: me on various stations around the US. Check your local listings. Well,

1109
00:50:52,080 --> 00:50:53,799
Speaker 2: you can't really check your local listings because you won't

1110
00:50:53,800 --> 00:50:55,640
Speaker 2: find me on there, but if you see me pop

1111
00:50:55,719 --> 00:50:57,840
Speaker 2: up on your local news, then just wave at the TV.

1112
00:50:58,200 --> 00:51:00,359
Speaker 2: Don't forget to check out my website rich on tech

1113
00:51:00,560 --> 00:51:03,120
Speaker 2: dot tv, where I have links to everything I mentioned

1114
00:51:03,280 --> 00:51:06,560
Speaker 2: here and on air, And please subscribe to this podcast.

1115
00:51:07,000 --> 00:51:10,160
Speaker 2: Just search rich on tech in your favorite podcasting app.

1116
00:51:10,520 --> 00:51:14,359
Speaker 2: If you're on iOS, my favorite is Overcast, and if

1117
00:51:14,360 --> 00:51:15,880
Speaker 2: you're on Android.

1118
00:51:15,680 --> 00:51:20,400
Speaker 1: It's pocket Casts. And also tell your friends, because come on,

1119
00:51:20,520 --> 00:51:21,800
Speaker 1: don't keep me a secret.

1120
00:51:22,000 --> 00:51:23,560
Speaker 2: We want to get in front of as many people

1121
00:51:23,560 --> 00:51:26,080
Speaker 2: as possible. That's gonna do it for me. I'm rich Damiro.

1122
00:51:26,160 --> 00:51:27,799
Speaker 2: I will see you next time. Thanks so much for

1123
00:51:27,840 --> 00:51:29,879
Speaker 2: listening to rich on Tech Live.