1 00:00:00,080 --> 00:00:02,679 Speaker 1: Well, Bruce Carnegie Brown is chairman of Lloyd's of London 2 00:00:02,840 --> 00:00:05,400 Speaker 1: and he joins us here on set. Bruce, you have 3 00:00:05,480 --> 00:00:07,920 Speaker 1: a really big business in the US too. I know 4 00:00:07,920 --> 00:00:09,719 Speaker 1: you're Lloyds of London, but you're also like Lloyds of 5 00:00:09,720 --> 00:00:11,080 Speaker 1: London in the US, right, I. 6 00:00:11,039 --> 00:00:13,360 Speaker 2: Mean, so fifty percent of our business coaps from the US. 7 00:00:13,560 --> 00:00:15,480 Speaker 1: So how do you manage climate change? What do you 8 00:00:15,520 --> 00:00:17,840 Speaker 1: do when the storms are unpredictable, they come at different times, 9 00:00:17,840 --> 00:00:18,880 Speaker 1: and they are catastrophic. 10 00:00:19,520 --> 00:00:22,439 Speaker 2: Well, so, as a basic premise, insurance has a chance 11 00:00:22,520 --> 00:00:25,760 Speaker 2: to reprice and restructure annually because people buy one year 12 00:00:25,920 --> 00:00:28,600 Speaker 2: policies and we take in a new set of data 13 00:00:28,640 --> 00:00:30,880 Speaker 2: each year and we add it to a long data set. 14 00:00:31,040 --> 00:00:35,600 Speaker 2: And so if risks are linear, it's really reasonably easy 15 00:00:35,640 --> 00:00:38,600 Speaker 2: for us to adjust our models and continue to provide 16 00:00:38,640 --> 00:00:41,879 Speaker 2: the insurance. If something exponential is happening, then the risk 17 00:00:41,960 --> 00:00:45,040 Speaker 2: is that we're behind behind the curve all of the time, 18 00:00:45,120 --> 00:00:48,360 Speaker 2: and that is potentially what is happening with climate change. 19 00:00:48,400 --> 00:00:52,279 Speaker 2: So twenty five percent of our capital is tied up 20 00:00:52,360 --> 00:00:56,040 Speaker 2: in supporting natural catastrophe risks around the world. A big 21 00:00:56,080 --> 00:00:58,160 Speaker 2: part of that in the United States, where the values 22 00:00:58,200 --> 00:01:03,120 Speaker 2: are clearly very high, and so we worry a lot 23 00:01:03,600 --> 00:01:06,080 Speaker 2: about these issues because it's not just a question of 24 00:01:06,080 --> 00:01:08,759 Speaker 2: whether insurance is available. It's got to be affordable otherwise 25 00:01:08,760 --> 00:01:11,240 Speaker 2: people don't buy it. So there needs to be a 26 00:01:11,280 --> 00:01:16,960 Speaker 2: partnership between government essentially and regulators to make sure there's 27 00:01:17,040 --> 00:01:19,680 Speaker 2: enough resilience in the economy that the losses we're protecting 28 00:01:19,720 --> 00:01:22,800 Speaker 2: against are unexpected, because the model breaks down if the 29 00:01:22,920 --> 00:01:23,640 Speaker 2: loss is expected. 30 00:01:23,680 --> 00:01:24,959 Speaker 3: But I am curious, I mean, when you talk to 31 00:01:24,959 --> 00:01:27,600 Speaker 3: your members. I mean, we've already seen insurance companies themselves 32 00:01:27,680 --> 00:01:30,240 Speaker 3: pull back in certain markets. We've seen the reinsurers pull back. 33 00:01:30,680 --> 00:01:32,840 Speaker 3: I mean to a certain degree. There are certain parts 34 00:01:32,840 --> 00:01:34,920 Speaker 3: of this country now that are completely dependent on the 35 00:01:34,959 --> 00:01:37,560 Speaker 3: government or regulators to either provide their insurance or at 36 00:01:37,600 --> 00:01:41,160 Speaker 3: least to subsidize it pretty heavily. Here, is that actually 37 00:01:41,200 --> 00:01:43,440 Speaker 3: something that works in your business model or is that 38 00:01:43,520 --> 00:01:45,000 Speaker 3: something that's going to be completely separate? 39 00:01:45,440 --> 00:01:48,760 Speaker 2: No, well, governments, we do need to partner with governments 40 00:01:49,040 --> 00:01:52,120 Speaker 2: in many cases, particularly around systemic kinds of risks, which 41 00:01:52,200 --> 00:01:54,919 Speaker 2: I think climate would be one, cyber would be another. 42 00:01:55,000 --> 00:01:57,680 Speaker 2: The risks are just too big for the insurance industry 43 00:01:57,680 --> 00:02:01,600 Speaker 2: alone to support. But The real issue we need is 44 00:02:01,640 --> 00:02:04,600 Speaker 2: behavioral change. You know, people need to build in different places, 45 00:02:05,360 --> 00:02:08,400 Speaker 2: and they need to build with greater resiliency. Most building 46 00:02:08,960 --> 00:02:11,200 Speaker 2: regulations are pretty tough in the United States, particularly in 47 00:02:12,280 --> 00:02:15,359 Speaker 2: hurricane affected areas for instance, of natural catastrophe affected areas. 48 00:02:15,400 --> 00:02:17,519 Speaker 2: But what's happening is places that didn't used to be 49 00:02:17,560 --> 00:02:21,120 Speaker 2: in natural catastrophe affected areas are now experiencing these things. 50 00:02:21,360 --> 00:02:23,320 Speaker 2: Germany is quite a good example of this. Nobody thought 51 00:02:23,360 --> 00:02:26,840 Speaker 2: of Germany as a as a natural catastrophe environment, but 52 00:02:26,919 --> 00:02:31,120 Speaker 2: they now regularly have extraordinary flooding and hailstorms through a 53 00:02:31,160 --> 00:02:31,840 Speaker 2: given season. 54 00:02:32,360 --> 00:02:35,320 Speaker 3: I am curious. I mean outside of whether and climate 55 00:02:35,440 --> 00:02:37,680 Speaker 3: change issues, there are a lot of other issues swirling 56 00:02:37,720 --> 00:02:39,959 Speaker 3: around here. I think we were just talking of both 57 00:02:40,040 --> 00:02:42,320 Speaker 3: during the commercial break here about the advent of AI. 58 00:02:42,520 --> 00:02:45,040 Speaker 3: Some of these new technologies here, this in and of 59 00:02:45,080 --> 00:02:46,960 Speaker 3: itself has become an assurance risk. 60 00:02:47,639 --> 00:02:49,680 Speaker 2: Yes, so we're on both sides of the ledger. We 61 00:02:49,680 --> 00:02:51,800 Speaker 2: can use AI to be smarter about the risks that 62 00:02:51,840 --> 00:02:55,120 Speaker 2: we underwrite, but equally, AI is going to be used 63 00:02:55,120 --> 00:02:57,840 Speaker 2: by bad actors to break down the security defenses of 64 00:02:57,880 --> 00:03:00,560 Speaker 2: our customers, and that will result in great claims and 65 00:03:00,600 --> 00:03:03,120 Speaker 2: so we need to begin to understand this and how 66 00:03:03,120 --> 00:03:05,639 Speaker 2: we can support our customers going through that. But interestingly 67 00:03:05,960 --> 00:03:08,160 Speaker 2: so the first ever cyber insurance policy was under it 68 00:03:08,200 --> 00:03:11,000 Speaker 2: in A Lloyd's in nineteen ninety nine, so the industry 69 00:03:11,320 --> 00:03:14,880 Speaker 2: for insurance is only twenty five years old, and in 70 00:03:14,919 --> 00:03:17,000 Speaker 2: the beginning people described it as a bit like a 71 00:03:17,000 --> 00:03:19,120 Speaker 2: homeowners policy where you could leave the front door open 72 00:03:19,280 --> 00:03:21,240 Speaker 2: and you still had to pay the claim, and a 73 00:03:21,280 --> 00:03:23,800 Speaker 2: bit like you wouldn't expect to get homeowners cover today 74 00:03:23,800 --> 00:03:25,840 Speaker 2: if you don't have a burglar alarm or mortis locks 75 00:03:25,840 --> 00:03:29,560 Speaker 2: on your windows. So we're beginning to have conversations with 76 00:03:29,600 --> 00:03:32,359 Speaker 2: our customers about how they mitigate against these cyber threats, 77 00:03:32,360 --> 00:03:34,760 Speaker 2: and of course the value of doing that is to 78 00:03:34,800 --> 00:03:38,160 Speaker 2: build resilience in the overall economy against the risk of 79 00:03:38,200 --> 00:03:38,840 Speaker 2: cyber attack. 80 00:03:39,040 --> 00:03:41,840 Speaker 1: What's your relationship like with your reinsurance and then help 81 00:03:42,000 --> 00:03:44,800 Speaker 1: your customers in terms of these threats. 82 00:03:45,160 --> 00:03:47,960 Speaker 2: Well, so you know, we lay off some of our risk, 83 00:03:48,000 --> 00:03:49,880 Speaker 2: which is where the reinsurance comes in. We actually do 84 00:03:49,920 --> 00:03:54,520 Speaker 2: reinsurance ourselves for other insurance companies too, So this is 85 00:03:54,560 --> 00:03:57,840 Speaker 2: about sharing risk in order to be able to provide 86 00:03:57,880 --> 00:04:01,040 Speaker 2: meaningful amounts of cover when asked to happens. 87 00:04:01,360 --> 00:04:03,920 Speaker 1: Where in that process do you feel is the biggest 88 00:04:03,960 --> 00:04:07,120 Speaker 1: gap between the pricing that you need to mitigate your 89 00:04:07,200 --> 00:04:10,400 Speaker 1: risk versus the pricing that customers, whether it be homeowners 90 00:04:10,480 --> 00:04:12,880 Speaker 1: or a company, can afford to pay. Where's that gap 91 00:04:12,920 --> 00:04:13,480 Speaker 1: the largest? 92 00:04:13,720 --> 00:04:16,719 Speaker 2: Well, it develops in different ways around different risks. So 93 00:04:17,240 --> 00:04:19,560 Speaker 2: you know, it was challenged yesterday by somebody who said 94 00:04:19,600 --> 00:04:22,719 Speaker 2: their home owners policy had gone up forty percent and 95 00:04:22,760 --> 00:04:25,359 Speaker 2: why was that? And you know, it's four things or 96 00:04:25,400 --> 00:04:27,839 Speaker 2: three things really that are key there. The first is 97 00:04:28,040 --> 00:04:30,240 Speaker 2: the value of their property has gone up, so the 98 00:04:30,320 --> 00:04:33,480 Speaker 2: cover is greater. The second thing is with persistent inflation, 99 00:04:33,600 --> 00:04:38,560 Speaker 2: we've had replacement costs going up, both materials and building contractors. 100 00:04:38,920 --> 00:04:42,400 Speaker 2: And then of course the overlay of natural catastrophe risk 101 00:04:42,480 --> 00:04:45,080 Speaker 2: has increased as well. Now, if it goes up too high, 102 00:04:45,160 --> 00:04:48,279 Speaker 2: of course the owner stops buying the cover. That's not 103 00:04:48,320 --> 00:04:50,600 Speaker 2: good for us, and it's definitely not good for them. 104 00:04:51,279 --> 00:04:53,320 Speaker 3: When you look at some of the bigger sort of 105 00:04:53,520 --> 00:04:56,720 Speaker 3: structural changes out there, the ones that will have an 106 00:04:56,720 --> 00:05:00,560 Speaker 3: impact either on your members' businesses or just really insurance 107 00:05:00,600 --> 00:05:03,520 Speaker 3: industry writ large here what is most important to you 108 00:05:03,600 --> 00:05:04,839 Speaker 3: right now? Most important to watch. 109 00:05:05,560 --> 00:05:07,640 Speaker 2: Well, we've got to respond to changing risks that our 110 00:05:07,680 --> 00:05:09,560 Speaker 2: customer's face. So one of the things if you've been 111 00:05:10,920 --> 00:05:13,720 Speaker 2: ensuring bricks and mortar for two hundred years, you've got 112 00:05:13,720 --> 00:05:16,080 Speaker 2: to wake up and recognize that in an enterprise value 113 00:05:16,080 --> 00:05:18,039 Speaker 2: of most of the businesses we look after, bricks and 114 00:05:18,080 --> 00:05:20,599 Speaker 2: mortar are a smaller and smaller part of it, and 115 00:05:20,960 --> 00:05:24,359 Speaker 2: they're increasingly valued on intangible risks. So you know, we 116 00:05:24,400 --> 00:05:29,520 Speaker 2: now develop products to support outages on platforms in the 117 00:05:29,520 --> 00:05:33,480 Speaker 2: cloud because these are bigger risks for many companies than 118 00:05:33,560 --> 00:05:36,920 Speaker 2: whether their inventory burns or their buildings are knocked down. 119 00:05:37,240 --> 00:05:39,880 Speaker 2: So what we've got to do is innovate around the 120 00:05:39,960 --> 00:05:41,520 Speaker 2: changing risk landscape. 121 00:05:41,839 --> 00:05:44,560 Speaker 3: All right, are fascinating SOFIA, and really appreciate you stopping 122 00:05:44,560 --> 00:05:48,520 Speaker 3: by today. Bruce Carnegie bround their, chairman of Lloyd's of London,