Speaker 1: Don't answer the phone. Elvis Duran, the Elvis Duran phone tap?
Speaker 1: All right, the phone tap, Danielle. Yeah, what's it all about?
Speaker 2: So Joe emailed and said, my wife Debbie always feeds
Speaker 2: through the easy paths and I want you to beat
Speaker 2: somebody from easy Paths and tell her that she has
Speaker 2: been busted.
Speaker 1: Listen to this. I love how Danielle plays with us.
Speaker 2: Lady Araba, I may speak to Deborah's leartous lease. Yes,
Speaker 2: this is This is Natalie Clark from the easy Pass
Speaker 2: headquarters in Seacaucus, New Jersey.
Speaker 1: Yes, we have been doing.
Speaker 2: A little bit of a test on the highways trying
Speaker 2: to catch people that are speeding through the easy path system,
Speaker 2: and your account number came up many times.
Speaker 3: You're kidding.
Speaker 1: No, I mean, do you know that you're speeding or No?
Speaker 3: I didn't think I was. I was going through it
Speaker 3: pretty slow.
Speaker 1: Do you just have a heavy foot or something?
Speaker 3: No? I slow down, and as soon as I get up,
Speaker 3: I step on the gifts to go. It's because the
Speaker 3: people behind you are so fast.
Speaker 1: Now, Deborah shouldn't blame it on the other No, I'm.
Speaker 3: Not blaming it on the other driver. I'm just telling
Speaker 3: you the situation.
Speaker 2: Okay, now it's supposed to be fifteen miles per hour
Speaker 2: is actually what you're supposed to be going through the
Speaker 2: easy Pass, and that's it. And you're going twenty five
Speaker 2: thirty thirty five miles per hour?
Speaker 1: No way, yes.
Speaker 3: Way, not no way. Your machine is wrong, then, no.
Speaker 2: The machine is not wrong. I think you're just not
Speaker 2: a safe driver. We anyway, we have a new policy
Speaker 2: that we're putting into effect, and what it is is.
Speaker 1: When there's a certain amount of speeding.
Speaker 2: Infractions that are actually on your easy Pass, we are
Speaker 2: going to have to revoke your easy pass. And also
Speaker 2: notice we have sent you countless notices.
Speaker 3: That is a lot.
Speaker 1: We never got a call back from you or anything.
Speaker 3: Excuse me. I just recently called to ask for a
Speaker 3: new one, and they sent a new one for my husband.
Speaker 2: Sending you a new easy Pass is a totally different department.
Speaker 2: I have nothing to do with that.
Speaker 1: So it was up to me.
Speaker 3: This is the first I've ever heard of this, ma'am.
Speaker 2: If it was up to me and you had called
Speaker 2: and wanted a new easy Pass, I would not have
Speaker 2: sent it to you. I would have told you that
Speaker 2: you have infractions on your on your easy Pass, and I've.
Speaker 3: Never received anything in the mail other than the new
Speaker 3: easy Pass. I never even get a bill from easy Pass, so.
Speaker 1: You're stealing easy passes. What you're saying that you don't
Speaker 1: get a bailly cow.
Speaker 3: I get this stupid thing on the internet, but it
Speaker 3: doesn't say anything. They're charging my credit card every month
Speaker 3: or so.
Speaker 2: You need to pay more attention to what you're spending,
Speaker 2: don't you, especially with a family.
Speaker 3: Excuse me, but I really don't like the way you're
Speaker 3: speaking to me.
Speaker 1: I'm just trying to be honest and.
Speaker 3: Well, first you're insinuating that I'm lying to you. Then
Speaker 3: you're insinuating that I've gotten notices. Is that I haven't,
Speaker 3: And you're now you're telling me that I'm lying to
Speaker 3: you again. Just change the tone a little bit and
Speaker 3: speak a little more courteously. And you're calling me a
Speaker 3: liar and I'm not lying to you.
Speaker 1: Well you should change your tone with me as well.
Speaker 1: I'm the customer, not anymore you're not.
Speaker 2: Unfortunately, this is our policy and we have to revoke
Speaker 2: the easy pass. So from now on, when you go
Speaker 2: through the toe, you'll have to pay.
Speaker 3: Then you're gonna have to talk to my lawyer, because
Speaker 3: you can't revoke my easy pass for a first offense.
Speaker 1: Lawyer, schmawyer. We don't deal with lawyers.
Speaker 3: Or it's going to be the owner of easy pas.
Speaker 1: You can't do that, the owner of easy pass.
Speaker 3: Whatever, the state, whoever. I have to speak to other
Speaker 3: than you, because I do not like your attitude. I
Speaker 3: got with customer service. You don't know how to do it.
Speaker 1: I am one of the higher ups here at Easy Paths.
Speaker 1: I'll have you know.
Speaker 3: Well, I'm wondering why let's.
Speaker 1: Just discuss this. July seventh and July fourteenth, Delaware Memorial Bridge.
Speaker 1: Do you remember speeding through the easy Paths?
Speaker 3: No, I don't attitude.
Speaker 1: I can't be hello, I can hear you.
Speaker 2: I mean you seem to forget that you know you
Speaker 2: shouldn't be speeding anywhere, especially through easy paths.
Speaker 1: We got you, and now you're upset because we got you.
Speaker 3: I'm not upset because you've got me. I'm upset that
Speaker 3: I never got any notices. That's what I'm upset about.
Speaker 1: Oh, Deborah, we.
Speaker 2: Did get you, because this is Danielle and you've just
Speaker 2: been phone tapped.
Speaker 3: Any day.
Speaker 1: Her husband Shoe told me to give.
Speaker 3: You a call. I'm going to kill you.
Speaker 1: Elvis Duranta. A phone tap