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Speaker 1: Ron Ananian, I think the automobile it's like a catalytic converter, right.

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Speaker 1: It changes the way people look at things, and I

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Speaker 1: think it erases common sense in some cases from our

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Speaker 1: potential collective memory. The Car Doctor with any one of

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Speaker 1: the day Tony works on radio. We're all sick. Yeah,

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Speaker 1: we're all sick. You know what. I never looked at

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Speaker 1: it like that. It's like I fixed cars. I must

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Speaker 1: be sick. Excuse me, I'm say real Claire Path to

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Speaker 1: your home. There's nobody wanted no vomit on his penit

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Speaker 1: Welcome to the radio home of Ron and Nannian the

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Speaker 1: Car Doctor. Since this is where car owners the world

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Speaker 1: overturned to for their definitive opinion on automotive repair. If

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Speaker 1: your mechanics giving you a busy signal, pick up the

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Speaker 1: phone and call in. The garage doors are open, but

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Speaker 1: I am here to take your call at eight five

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Speaker 1: five five six and now he running. Hey, come on in,

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Speaker 1: sit down in the Car Doctor at your service here

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Speaker 1: at eight five five five six zero nine nine zero

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Speaker 1: zero eight five five five zero nine nine zero zero.

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Speaker 1: The Car Doctor Hotline as it has been these past

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Speaker 1: many years, and always glad to help you in any case,

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Speaker 1: any way, shape or form, and give us a call

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Speaker 1: at eight five five zero nine nine zero zero, and

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Speaker 1: keep in mind that number is seven. You can call,

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Speaker 1: leave a message and our producer will call you back

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Speaker 1: if we're not alive on the air and talk to

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Speaker 1: you and get you in the queue for the next

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Speaker 1: live broadcast, which occurs Saturday afternoons two to four pm

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Speaker 1: Eastern Time. There's more information about this radio show at

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Speaker 1: Car Doctor Show dot com, tune in dot com, I

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Speaker 1: Heart iTunes dot com, all places you can go and

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Speaker 1: take podcasts, as well as the aforementioned Car Doctor Show

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Speaker 1: dot com, and also now playing at Google Play. I

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Speaker 1: went to class this week. Isn't that exciting? Somebody said

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Speaker 1: to me, Hey, you ever go to school? I go

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Speaker 1: to school. Let me tell you I I just finished

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Speaker 1: the fourteen class series put on by the folks here

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Speaker 1: in New Jersey by Wise Auto Parts and Samuel's Corporation,

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Speaker 1: and and and they spared no expense. It do a

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Speaker 1: really great job. And it's it's not so much my

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Speaker 1: opening comments really aren't so much about what they do.

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Speaker 1: I appreciate what they do. It's more about, well, let

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Speaker 1: me tell you the story. Like this. I was driving

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Speaker 1: home from class Wednesday night, and now I'm sorry Thursday

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Speaker 1: night and I had to stop and get gas and

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Speaker 1: the Ranger. I was out driving the Ranger. I fixed it.

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Speaker 1: You know, I didn't tell you the Ranger story, did I? Uh?

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Speaker 1: Two weeks a week ago Thursday, I decided to charge

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Speaker 1: the air conditioning in the Ranger, just out of the blue,

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Speaker 1: and it was low on refrigerant. And I started looking

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Speaker 1: for the league and I found the I finally had

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Speaker 1: to spend money on the Ranger. I mean, I just

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Speaker 1: I was shocked. It's been three years and the receiver

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Speaker 1: dryer had rusted through the styrofoam or the phone band

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Speaker 1: and rought it out and was leaking refrigerant. And I

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Speaker 1: fixed that, and I fixed the radiator and the hoses

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Speaker 1: and the thermostat and overhaul the cooling system. And you know,

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Speaker 1: Thursday night night of class was my inaugural g let's

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Speaker 1: take it out on the road and see how it

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Speaker 1: is thing. So I took it out and I had

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Speaker 1: just gone to a class put on by the folks

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Speaker 1: via by Wise from Motocraft. We had Motocraft forward trainers

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Speaker 1: in the house on the six point seven Leader diesel,

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Speaker 1: and it's been a while since I had taken a

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Speaker 1: diesel class and and you know, but it's always good,

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Speaker 1: you don't We don't see a lot of diesel in

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Speaker 1: the shop or not a heavy fleet operation, and diesels

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Speaker 1: don't seem to find me at Ariotomotive. I'm not sure why,

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Speaker 1: but it was interesting just to hear because there's always

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Speaker 1: good conversation and you never know when you're gonna use something.

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Speaker 1: The conversation was about C tane. That's what really got

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Speaker 1: my attention. And C tane is important in terms of

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Speaker 1: a diesel fuel. If we're talking gasoline, it's octane and

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Speaker 1: octane rating for gasoline engine refers to its ability to

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Speaker 1: resist auto ignition, meaning its ability to resist a detonation.

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Speaker 1: And you know that that that knocking sound, the pinging sound,

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Speaker 1: that's what octane is. Resists auto ignition. C tane is

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Speaker 1: the opposite. You can think of it as the same thing,

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Speaker 1: but it is a quality rating. C tane promotes auto ignition.

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Speaker 1: In other words, the higher the C tane number, generally

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Speaker 1: it's accepted that it's easier for that diesel to light off.

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Speaker 1: A diesel is a pressure ignition situation, whereas a gasolene

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Speaker 1: engine is a spark ignition type of engine operation. And

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Speaker 1: the reason this got me so curious was then they

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Speaker 1: started talking about additives, and they were talking about How's

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Speaker 1: lubricator company by the name of How's h ows How's

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Speaker 1: Lubricator and their products and what they do, and I

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Speaker 1: went I did some reading about them, and How's makes

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Speaker 1: everything from winter treat and anti gel and um they

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Speaker 1: make a C tane booster and they make some really

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Speaker 1: great products for diesel engines. And the conversation then started

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Speaker 1: to get into Okay, so what's the big deal. Isn't

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Speaker 1: C tane sea tane? The instructor said something to me.

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Speaker 1: I don't think I'll ever look at a gas pump

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Speaker 1: the same way again. He said to me, on your

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Speaker 1: drive home, if you stop and get gas, which I

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Speaker 1: just happened to stop I needed gas in the ranger.

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Speaker 1: He said, look at the diesel pump, what's the C

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Speaker 1: tane rating? Okay, I will, and next time I see him,

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Speaker 1: I'm gonna tell John he was right. The gas station

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Speaker 1: I was in, it was a name, it was a

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Speaker 1: major name. Uh. It was a C tane rating diesel.

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Speaker 1: They were selling C tane rated diesel of forty Okay,

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Speaker 1: do you know what? And I've been in two other

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Speaker 1: gas stations since Thursday and they're all selling forty S tane.

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Speaker 1: Do you know what Ford calls for as a minimum

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Speaker 1: C tane rating? So that means that at least three

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Speaker 1: major brands in New Jersey and I don't know if

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Speaker 1: I don't know if it's different anywhere else, but three

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Speaker 1: major brands in New Jersey are selling d eaesel fuel

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Speaker 1: with a lower seat tane rating. Then recommended are required

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Speaker 1: by manufacturer, and it makes the case for a S

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Speaker 1: tane booster such as the products from House. And it

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Speaker 1: really made me start to take notice that you just assume,

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Speaker 1: you know, Listen, Sometimes I'll put regular in the rangers.

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Speaker 1: Sometimes I'll put high test. It depends on where we

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Speaker 1: are in terms of you know, I do in every

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Speaker 1: third tankful high test. And we've had this conversation. That's

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Speaker 1: not what this is about, you and I over the years.

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Speaker 1: The point is that you assume that diesel, because you've

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Speaker 1: only got one choice at a at a gas station,

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Speaker 1: you assume that the one type of diesel they're selling

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Speaker 1: is the right type of diesel. In reality, it's not

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Speaker 1: and it makes me say to everyone out there looking

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Speaker 1: at diesel, and if you're running diesel and you're having

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Speaker 1: issues with how it starts and how easily it starts

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Speaker 1: and performance, you've got to look at fuel. Fuel is

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Speaker 1: the number one contributor to diesel problems. The instructors told

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Speaker 1: us that Thursday night, and it was something I knew, really,

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Speaker 1: but it was comforting to hear again that diesel. The

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Speaker 1: biggest problem with diesel in this country is the fact

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Speaker 1: that the quality of the fuel out there isn't good. Listen,

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Speaker 1: we had this conversation, oh, I think five six years ago.

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Speaker 1: I remember it well, where I sat and I talked

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Speaker 1: about when I went to g d I Gasoline direct

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Speaker 1: Injection fuel injection class when it was starting to make

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Speaker 1: its in roads, and we had the conversation, or at

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Speaker 1: least I talked about it on air when I asked

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Speaker 1: the instructor, what's the biggest problem with fuel injection today

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Speaker 1: and what do you think is gonna be the problem

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Speaker 1: with g d I, And he said, the biggest problem

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Speaker 1: is we're pumping dirt into the tank at what was

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Speaker 1: then three dollars agallen and it's still a problem. We

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Speaker 1: still have fuel issues in this country in a tremendous way,

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Speaker 1: and it only seems to get worse as time goes on.

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Speaker 1: And the only people I can point out is A,

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Speaker 1: the refiners, the man manufacturers, and b e p A.

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Speaker 1: E p A changes and requires and I haven't read

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Speaker 1: an e p A report, I'll be honest, and probably

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Speaker 1: the past ten months to a year, because it's just

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Speaker 1: it's the same repetitive nonsense over and over again. But

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Speaker 1: EP requires manufacturers to have specific fuels by region based

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Speaker 1: on air pollution levels, which makes a whole lot of

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Speaker 1: sense to me, because if you're in Pennsylvania and the

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Speaker 1: fuel requirement is different than that New Jersey, somebody's gotta

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Speaker 1: tell e p A that the air has the ability

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Speaker 1: to sneak over the border and go both ways. It's

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Speaker 1: what's the point? The issue here in the bottom line

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Speaker 1: becomes the regardless of what you're driving. If you're driving

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Speaker 1: a gasoline vehicle, you've got to think about fuel system

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Speaker 1: aditives and cleaners. If you if you're driving a diesel vehicle,

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Speaker 1: and a diesel is much less tolerant of poor quality

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Speaker 1: fuel than a gasoline engine, you've got to think about

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Speaker 1: some additives take a look at the family from How's

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Speaker 1: the How's lubricator line h O W E S. You

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Speaker 1: can find them out online. But most importantly consider using

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Speaker 1: a CT and booster and anti gel additive and some

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Speaker 1: of the other diesel fuel system maintenance items that are required.

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Speaker 1: Because I know a lot of you are curious about diesel.

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Speaker 1: We do talk about it, but it's going to be

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Speaker 1: a case that I can only help you so much,

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Speaker 1: and a repair manual can only help you so much.

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Speaker 1: If you want to keep your diesel out of the

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Speaker 1: shop and running right, you've got to consider using additives

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Speaker 1: once you fill up at the pump, because that pump

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Speaker 1: is probably pumping less than manufacturers recommended spec fuel a

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Speaker 1: poor or a lower than normal stane rating. Hello and

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Speaker 1: welcome Ronan Ady in the Car Doctor here at five

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Speaker 1: zero nine zero zero, here to take your calls and

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Speaker 1: answer your questions. We've got a guess speaker coming up

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Speaker 1: an interview later on this hour, Aaron Sherrington from All Dat.

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Speaker 1: Aaron is gonna be stopping by a little bit of

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Speaker 1: information about d I Y. We know Father's Day is

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Speaker 1: just a week away, and we want to give you

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Speaker 1: some ideas for gifts. Maybe there's an old Data d

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Speaker 1: I Y subscription in it for you if you're looking

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Speaker 1: for something to get for DAT or maybe my the dad.

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Speaker 1: And either way, somebody's working on a car in the family,

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Speaker 1: you want to give them information access so that they

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Speaker 1: can properly repair it. And all Dad is a great

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Speaker 1: way to go because it has the ability to give

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Speaker 1: you the same level of professional information that I see

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Speaker 1: in the shop on a day to day basis for

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Speaker 1: that specific car line that you pick out. And of

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Speaker 1: course I'm here to answer your questions. At zero nine

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Speaker 1: nine zero zero, we're gonna open up the garage doors

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Speaker 1: right after this. Don't go away? Each was bad and

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Speaker 1: that was Hey, welcome back. Why don't they need a

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Speaker 1: car doctor here? Eight five five zero nine zero zeros

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Speaker 1: the phone number. Let's get over and talk to Greg

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Speaker 1: and new Wins are New York. Some problems with the

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Speaker 1: six Toyota. Greg, Welcome to the car doctor, sir. How

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Speaker 1: can I help? Yes, I my daughter has an O

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Speaker 1: six Toyota Corolla and she has a check engine light

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Speaker 1: that song and the code is a P zero one okay,

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Speaker 1: lean fuel condition? What what sort of repairs or attempts

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Speaker 1: at repairs have been done if any Right now, all

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Speaker 1: we've done is replaced the mass airflow sensor, right, and

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Speaker 1: that did nothing? No, it will. It worked for about

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Speaker 1: a month and they check, then they check engine light

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Speaker 1: came on and I thought probably maybe the sensor was faulty.

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Speaker 1: So I sent it back to where I boy and

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Speaker 1: they sent me a new when I put it in

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Speaker 1: and fixed it for about another month. I mean, the

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Speaker 1: lightning come on, then it came back on. Now it's

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Speaker 1: been on for ten months. Okay, what what sort of

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Speaker 1: scantl are you using? Greg, Well, I just went to

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Speaker 1: all those zones. Oh, certain of the words they just

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Speaker 1: don't really have. I don't have any of those tools

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Speaker 1: of myself. So they came up with that, right now,

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Speaker 1: did they tell you? Did they tell you to put

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Speaker 1: the mass airflow in? Or that was just looked at

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Speaker 1: the things that could be problems with it online. One

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Speaker 1: of the things was a mass airflow sensor, right, and

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Speaker 1: I put that in. In fact, my son in law

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Speaker 1: hasn't hasn't oh seven corolla, and he had the same

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Speaker 1: problem and I told him trying to mass airflow sensor first,

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Speaker 1: and he replaced it and it's worked. Well, what you're

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Speaker 1: doing is very dangerous, all right. And I don't want

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Speaker 1: to make this sound like a lecture, but I'm gonna

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Speaker 1: lecture you for a second. Probably. I don't mind being

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Speaker 1: like you know. And here's the reason why. Um, you're

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Speaker 1: you're taking a shot in the dark, which I understand,

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Speaker 1: but the time and the effort of doing it wrong

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Speaker 1: is weight is overshadowing the ability to do this right now.

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Speaker 1: And I'm just curious why. And I you know, again,

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Speaker 1: this is just you and me. Why would you do

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Speaker 1: it this way rather than take it to somebody for

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Speaker 1: a diagnosis. I think I know the answer. I just

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Speaker 1: want to hear you say it. Well. To be honest

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Speaker 1: with you, I've been that. I was in the business

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Speaker 1: for thirty years, so I kind of have well unfortunately,

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Speaker 1: you know, I'm one of those people have too much

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Speaker 1: knowledge but not enough, so I'm dangerous. No listen, I

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Speaker 1: admire you. And also I had for my friends, the

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Speaker 1: mechanic that I worked with for a long time, and

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Speaker 1: he I but my son, my son lebros Car there

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Speaker 1: and that's what he said the problem was, so I

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Speaker 1: thought it would be the same problem. That's why I

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Speaker 1: did it. How long are you out of the business.

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Speaker 1: Uh well eight years now, okay, when you were when

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Speaker 1: you were in it, so then you must have worked

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Speaker 1: on cars with scan tools and you saw a fuel

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Speaker 1: trim and do you remember what fuel trim is and

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Speaker 1: the conversation about short term long term. Yes, the way

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Speaker 1: I would look at this, you know, we we fix

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Speaker 1: a lot of one seventy one corollas at the shop.

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Speaker 1: It's a very common fault. It's probably number one in

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Speaker 1: terms of pattern failure. The key piece of information is

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Speaker 1: when does the one seven want occur? If the one

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Speaker 1: seven one occurs during warm up, all right, because this

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Speaker 1: is probably when the engine is warm. You know, it's

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Speaker 1: an operating temperature. I'm willing to bet that you're in

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Speaker 1: your particular case that the idle speed is normal SPM.

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Speaker 1: It doesn't show any kind of drive ability symptoms. It's

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Speaker 1: gotta check engine light on, right, Okay, So you're you're

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Speaker 1: you're you're most likely setting the fault code during warm up,

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Speaker 1: and I would I would bet it happens somewhere between

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Speaker 1: a hundred and fifty eight and a hundred seventy five degrees.

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Speaker 1: So so what I would do is I would take

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Speaker 1: a scan tool and go and look at freeze frame,

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Speaker 1: which is a video snapshot of approximate conditions that the

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Speaker 1: engine was operating under when the fault occurred. And I'd

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Speaker 1: be willing to bet if you look at cooling temper

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Speaker 1: it's gonna be somewhere in that one temper range. And

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Speaker 1: if it is, I would take a very close look

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Speaker 1: at intake manifold gaskets. Yeah, I noticed that too. Oh yeah,

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Speaker 1: besides the dealer would most mechanics have this tool or

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Speaker 1: any scan tool that does freeze frame have that tool,

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Speaker 1: so I would have to ask them if they have

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Speaker 1: a freeze frame. Well, no, that you have to ask

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Speaker 1: him what kind of scan? If you notice, the first

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Speaker 1: question I asked you was what scan tool are you using?

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Speaker 1: And here's where you're here's where auto zone is doing.

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Speaker 1: Everybody at disservice, all they're doing is they're scanning it

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Speaker 1: for a code. And in this particular case, there's approximately

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Speaker 1: six common failures purge valve, mass airflow, intake, manifold road two,

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Speaker 1: front O two, and a general vacuum leak. And they're

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Speaker 1: all they're all semi common. The most common is intake

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Speaker 1: gaskets and nobody, nobody can find them because nobody knows.

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Speaker 1: I don't say nobody, but the majority don't realize to

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Speaker 1: look at freeze frame to see when the fault occurred.

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Speaker 1: The majority of scan tools have the ability to look

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Speaker 1: at freeze frame. Launch Launch has it, o TC has it,

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Speaker 1: Actron has it, SNAPOT will have it. If it's a

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Speaker 1: quality manufacturer tool, they will have freeze frame ability. So

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Speaker 1: let's question then, to diagnose to light. How are they

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Speaker 1: how are they going to diagnose it? Because we already

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Speaker 1: know it's not a mass airflow, all right, and you

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Speaker 1: know we want to hear can anybody as far as

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Speaker 1: I'm concerned, They've gotta be able to say, Hey, you

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Speaker 1: know what, Greg, this is how I'm gonna do it.

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Speaker 1: I'm gonna go take a look at codes and and

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Speaker 1: and freeze frame review is part of any diagnosis. I

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Speaker 1: don't do it on just six Toyota's I do. I

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Speaker 1: do it on every car that comes in with a

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Speaker 1: check engine light, all right. So what I'm expecting to

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Speaker 1: see if zero If a zero percent fuel trim is

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Speaker 1: a balanced fuel mixture, all right, then I'm expecting to

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Speaker 1: see a fuel trim showing me plus in particular are

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Speaker 1: on the long term side and also on the short

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Speaker 1: term side, I'll see it. I'll see it in history,

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Speaker 1: and i'll see it in live data at that particular moment,

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Speaker 1: all right. And if that's the case, there are multiple

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Speaker 1: bulletins out from Toyota seven fifty one oh five forty

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Speaker 1: one O seven that I'll talk about fuel trim intake manifold.

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Speaker 1: There's also a conversation about purge valve sticking and creating

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Speaker 1: some issues. Uh, you know you went through mass airflow

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Speaker 1: and and for that matter, all right, let's say freeze

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Speaker 1: frame looks perfect, ron, how would you diagnose freeze for

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Speaker 1: how would you diagnose mass air easiest way is wide

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Speaker 1: open throttle bring mass airflow calculated load up on a

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Speaker 1: scan tool. If the mass airflow is bad, it generally

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Speaker 1: won't go over. You have to see almost calculated load

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Speaker 1: value on a mass airflow reading. I'm sorry, you have

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Speaker 1: to see almost calculated load, which tells you the mass

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Speaker 1: airflow is operating at a correct calibration. All right. Calculated

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Speaker 1: load is a measurement of volumetric efficiency, how much air

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Speaker 1: the engine is drawing in and how it's being measured,

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Speaker 1: how well the cylinders are being filled. Typically, a mass

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Speaker 1: airflow center that's out of calibration or dirty is going

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Speaker 1: to show you a lower number. It's gonna be or less.

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Speaker 1: But in your case, I would take a look at

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Speaker 1: freeze frame, take a look at the intake gaskets, maybe

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Speaker 1: a little propane, looking for some artificial enrichment. While watching

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Speaker 1: fuel trim and O two centor values on a scan

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Speaker 1: tool will tell you a heck of a lot. I

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Speaker 1: appreciate the honesty, Greg, and I admire your effort. Just

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Speaker 1: give it a shot that way and let me know

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Speaker 1: what happens. I'm not any in the car doctor coming

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Speaker 1: up next. All data, don't go away. Welcome back on

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Speaker 1: a mini in the car doctor here to answer your question.

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Speaker 1: But right now, let's hold up on phone calls at

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Speaker 1: zero nine zero because we've got something very special for you.

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Speaker 1: We all know and we all have that conversation each

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Speaker 1: and every week, you and I regards to information and

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Speaker 1: how we go about repairing cars. We just had a

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Speaker 1: call from Greg up in Upper Upper New York State

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Speaker 1: with the O six Toyota Corolla and he's working on

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Speaker 1: his daughter's car with a check engine light on in

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Speaker 1: a P zero one seven one for the past seven months,

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Speaker 1: and there's four bulletins available for that vehicle. And I

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Speaker 1: thought it was a perfect segue to lead into our

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Speaker 1: next guest, that would be Aaron Sherrington from All Data

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Speaker 1: and Aaron is here to help talk to us a

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Speaker 1: little bit about information and the need for it and

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Speaker 1: where we've been and where we're going. Aaron, Welcome to

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Speaker 1: the car doctors M good afternoon, Run, thank you for

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Speaker 1: having for having me on today. Um, you know, we

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Speaker 1: just had a call from a gentleman upstate New York.

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Speaker 1: He's working on his daughter's O six Toyota. And I

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Speaker 1: know this is a little off our our original conversation

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Speaker 1: where we were going to go, but I think it's

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Speaker 1: a great seguay. Um, So here's a here's a fellow

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Speaker 1: working on he's he's got a P zero one seven

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Speaker 1: one fall he's got so he's out there on the

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Speaker 1: internet and he's looking for fixes. So now the internet's

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Speaker 1: the mechanic. And and he missed the bulletins. He missed,

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Speaker 1: you know, the understanding of freeze frame, he missed diagnostic procedure.

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Speaker 1: And he's ten months and two mass air flow centers

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Speaker 1: into this car and he's gotten nowhere. Well, Run, at

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Speaker 1: all data. We we actually do have a solution to

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Speaker 1: help a consumer like this, gentleman, um, and it's called

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Speaker 1: All Data d I y um. So we have all

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Speaker 1: the factory direct information available UM, such as original manufacturers diagrams,

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Speaker 1: diagnostic repaircedures with detailed component locations, wiring diagrams, create tsbs

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Speaker 1: and recalls, even factory part numbers with labor estimates. We

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Speaker 1: have it all available for the consumer. And something like

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Speaker 1: this is I mean, listen, let's let's back up a

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Speaker 1: second ten years ago. Uh was it was there an

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Speaker 1: old at at d I Y ten years ago? That's

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Speaker 1: about the time we actually introduced it about between seven

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Speaker 1: and eight years ago. So it's it's it's grown, right,

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Speaker 1: I mean, how have you seen it grow in the

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Speaker 1: past ten years that the demand is just escalating? Correct? Oh? Absolutely? Um.

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Speaker 1: You know for the consumers that choose to work on

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Speaker 1: their car. Um. You know one thing I've learned in

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Speaker 1: the thirty plus years I've been in and around this business.

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Speaker 1: Information fixes cars. So when you use you know, factory

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Speaker 1: direct information, you're more likely to get that car fixed faster.

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Speaker 1: When you were in the business, weren't you, Aaron, I

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Speaker 1: mean you you turned wrenches for a couple of million years. Right, Well,

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Speaker 1: I didn't actually turn wrenches myself, but I've been around

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Speaker 1: the business for thirty plus years, starting when my parents

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Speaker 1: purchased an automotive shop when I was seven years old,

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Speaker 1: so I would go there after school. I did a

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Speaker 1: lot of the different jobs. Um and actually after college

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Speaker 1: I ran We had six shops at that time, so

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Speaker 1: I ran the shops as the VP of operations. So

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Speaker 1: by by us mosis, you get you get what's going

401
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Speaker 1: on here. Absolutely. If if you had to face somebody

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Speaker 1: at the counter that was working on their own car,

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Speaker 1: now it's ten months in and the check engine lights

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Speaker 1: put on, and who knows what else? What are the

405
00:22:25,520 --> 00:22:27,919
Speaker 1: faults accumulated? What would you say to that person to

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Speaker 1: try and get them back on track? How would you

407
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Speaker 1: explain what they're doing is wrong? Um? Well, um, they

408
00:22:35,480 --> 00:22:39,920
Speaker 1: might not have obviously the tools to fix, the diagnose

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Speaker 1: and pick the problem correctly. They certainly wouldn't have the

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Speaker 1: experience of doing working on a cars every day like

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Speaker 1: most shops do, and they probably don't have the information required.

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Speaker 1: And that's sort of that's sort of the key, right,

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Speaker 1: I mean, if if you're gonna work on the car.

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Speaker 1: Have the information? Yeah, absolutely, run that. I said it

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Speaker 1: earlier and a few minutes ago. It's one thing I've

416
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Speaker 1: learned is information fixed his cars and where you got

417
00:23:05,160 --> 00:23:07,480
Speaker 1: to have the skills and the tools, but you need

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Speaker 1: the information before you to fix the car correctly. So

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Speaker 1: just out of curiosity, and I'm hoping, I'm hoping greg Is,

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Speaker 1: I'm hoping greg Is you know still listening? Um, I

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Speaker 1: don't want to make him feel really bad. But how much?

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Speaker 1: How much is it your subscription to old data? T

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Speaker 1: I y? You can actually buy a year subscription for

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00:23:29,600 --> 00:23:35,040
Speaker 1: a single vehicle for so under thirty bucks? Uh. You

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Speaker 1: know now when you say single vehicle, is that single

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Speaker 1: brand or in his case it was an O six

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Speaker 1: Toyota Corolla, it would cover that oh six Toyota Corolla exactly.

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Speaker 1: It's a year make model of combination. And you know,

429
00:23:47,359 --> 00:23:49,639
Speaker 1: as a family discount, if he works on other cars

430
00:23:49,640 --> 00:23:52,399
Speaker 1: within his family, he can purchase an additional subscription for

431
00:23:52,480 --> 00:23:56,320
Speaker 1: seven Now where does that information come from? Are you

432
00:23:56,359 --> 00:23:58,639
Speaker 1: taking it right from the professional stuff? Are you taking

433
00:23:58,640 --> 00:24:00,919
Speaker 1: it right from what I see on a day to

434
00:24:00,960 --> 00:24:04,760
Speaker 1: day basis in the shop using all data? Yeah, it's

435
00:24:04,800 --> 00:24:07,159
Speaker 1: all O e M sourced information, so we get it

436
00:24:07,200 --> 00:24:11,280
Speaker 1: from the manufacturers and it is essentially the same inform

437
00:24:11,359 --> 00:24:13,680
Speaker 1: I mean, it is the same information RON that's used

438
00:24:13,680 --> 00:24:17,840
Speaker 1: by eighty thousand shops UM you know, across North America

439
00:24:17,880 --> 00:24:20,399
Speaker 1: at this point UM as we're the oldest and the

440
00:24:20,440 --> 00:24:24,359
Speaker 1: largest O M information provider UM. But it is the

441
00:24:24,400 --> 00:24:28,280
Speaker 1: exact same information, just limited to his vehicle. His otis

442
00:24:28,320 --> 00:24:31,120
Speaker 1: Toyota Corolla. I think there's one change in there that

443
00:24:31,560 --> 00:24:33,399
Speaker 1: I think you do this, and you can correct me

444
00:24:33,440 --> 00:24:35,720
Speaker 1: if I'm wrong, but I think one of the things

445
00:24:35,760 --> 00:24:39,119
Speaker 1: that really attracts me to an all data is the

446
00:24:39,119 --> 00:24:42,359
Speaker 1: fact that you'll take some of that OE information and

447
00:24:42,520 --> 00:24:46,680
Speaker 1: like the wiring diagrams, you you you make it easier

448
00:24:46,720 --> 00:24:51,399
Speaker 1: to understand, and you also index things, you standardize it.

449
00:24:51,680 --> 00:24:53,679
Speaker 1: And that's important for the listeners to know that that

450
00:24:53,800 --> 00:24:56,800
Speaker 1: is an advantage to a product like all data, because

451
00:24:56,840 --> 00:24:58,879
Speaker 1: if you start looking at you know, Toyota does it

452
00:24:58,920 --> 00:25:00,960
Speaker 1: different than Honda, that does it different than GM, that

453
00:25:01,000 --> 00:25:03,840
Speaker 1: does it different than four And you know there are

454
00:25:03,920 --> 00:25:06,399
Speaker 1: some sources out there where I can use, you know,

455
00:25:06,560 --> 00:25:09,520
Speaker 1: O E level same thing as the dealers looking at

456
00:25:09,960 --> 00:25:15,800
Speaker 1: and it's very difficult to navigate where you guys reindex it, Yeah,

457
00:25:15,840 --> 00:25:18,480
Speaker 1: I mean we reindex it and make it easier to

458
00:25:18,520 --> 00:25:20,960
Speaker 1: find primarily as well. I mean today you know we

459
00:25:21,040 --> 00:25:24,800
Speaker 1: did a tabulation run recently. We have about fifty million

460
00:25:25,920 --> 00:25:29,280
Speaker 1: documents available right. One of the keys is getting to

461
00:25:29,359 --> 00:25:32,680
Speaker 1: the document you need as quickly as possible. So we

462
00:25:32,760 --> 00:25:37,040
Speaker 1: spend a lot of time indexing. We use a standardized

463
00:25:37,080 --> 00:25:40,800
Speaker 1: taxonomy to organize the information, all to help make you

464
00:25:40,880 --> 00:25:45,399
Speaker 1: find that information faster. Now, in terms of finding information faster, Aaron,

465
00:25:45,440 --> 00:25:46,840
Speaker 1: for those of you just tuning in, we're talking to

466
00:25:46,880 --> 00:25:52,320
Speaker 1: Aaron Sherrington from All Data. Um, there's a movement underfoot

467
00:25:52,720 --> 00:25:55,639
Speaker 1: at All Data that you want to get also into

468
00:25:55,960 --> 00:25:59,000
Speaker 1: experience based. You want to do what this gentleman did

469
00:25:59,000 --> 00:26:00,720
Speaker 1: with the O six Toyo Voda, but you want to

470
00:26:00,760 --> 00:26:04,320
Speaker 1: put it into some kind of parameters where it's a

471
00:26:04,359 --> 00:26:09,160
Speaker 1: controlled environment, experience based diagnostics, so that it's not just

472
00:26:09,440 --> 00:26:12,320
Speaker 1: the internet and everybody that can type of a keyboard

473
00:26:12,400 --> 00:26:15,800
Speaker 1: telling you what's wrong with the car. There's some what's

474
00:26:15,800 --> 00:26:19,800
Speaker 1: the word, if there's some regulation to it, yep, yep.

475
00:26:20,119 --> 00:26:22,919
Speaker 1: And and a couple of years ago, I would have

476
00:26:23,000 --> 00:26:27,960
Speaker 1: described our products as static where we're moving towards UM

477
00:26:28,000 --> 00:26:31,600
Speaker 1: what i'll call more interactive products. For example, the feature

478
00:26:31,600 --> 00:26:35,360
Speaker 1: you're referring to is is our community. We actually have

479
00:26:36,160 --> 00:26:39,680
Speaker 1: a community of about eighty thousand shops professionals that are

480
00:26:39,800 --> 00:26:44,480
Speaker 1: using UM all Data Professional Data UM and they actually

481
00:26:44,920 --> 00:26:47,760
Speaker 1: we have eighty six thousand members now that have joined

482
00:26:47,760 --> 00:26:51,639
Speaker 1: the community and where they can ask each other questions

483
00:26:51,880 --> 00:26:54,520
Speaker 1: and then answer questions and rate them as far as

484
00:26:54,560 --> 00:26:58,560
Speaker 1: the answer goes. So it's a much more interactive product.

485
00:27:00,040 --> 00:27:02,920
Speaker 1: And along with go ahead, I was gonna say, in

486
00:27:03,040 --> 00:27:08,200
Speaker 1: terms of it's it's not everybody's opinion. Things are controlled,

487
00:27:08,280 --> 00:27:12,320
Speaker 1: so you're you're more likely to get correct, solid information.

488
00:27:12,359 --> 00:27:17,160
Speaker 1: Then well, I think it was this because it was Tuesday. Yep. Exactly.

489
00:27:17,240 --> 00:27:19,879
Speaker 1: Each one of the what we call verified repairs is

490
00:27:19,920 --> 00:27:23,879
Speaker 1: actually verified by either one of our technicians or the

491
00:27:23,880 --> 00:27:28,040
Speaker 1: technician that actually submitted the question, so he'll tell us

492
00:27:28,560 --> 00:27:34,840
Speaker 1: this solution fixed this problem now. Additionally, we also have

493
00:27:35,000 --> 00:27:42,159
Speaker 1: a hotline available staffed by f Master TEXTUM available for

494
00:27:42,280 --> 00:27:45,920
Speaker 1: professional garages to call in when they're stuck on a problem.

495
00:27:46,040 --> 00:27:49,520
Speaker 1: That's called All Data Tech Assists. Interesting. Wow, you guys

496
00:27:49,520 --> 00:27:52,480
Speaker 1: are really cranking it up. You're you're taking it to

497
00:27:52,520 --> 00:27:55,439
Speaker 1: the next level. Yeah, And the the other piece of

498
00:27:55,440 --> 00:27:57,959
Speaker 1: interactivity I'll tell you about run is all Data Mobile.

499
00:27:58,240 --> 00:28:01,240
Speaker 1: We actually have a mobile version that's on on runs

500
00:28:01,240 --> 00:28:05,800
Speaker 1: on tablets um, whether it's a iPad or Android tablet,

501
00:28:05,680 --> 00:28:08,520
Speaker 1: et cetera, combined with an O B D two dongle.

502
00:28:09,080 --> 00:28:15,120
Speaker 1: So we're actually um interrogating the car and then automatically

503
00:28:15,160 --> 00:28:18,760
Speaker 1: pairing the results like that one with all of the

504
00:28:18,800 --> 00:28:22,520
Speaker 1: factory relevant information regarding to doing a search on P

505
00:28:22,680 --> 00:28:25,399
Speaker 1: one seventy one for that car. Well, i'll tell you what.

506
00:28:25,440 --> 00:28:28,160
Speaker 1: We're gonna leave it here, but Aaron, going forward, we're

507
00:28:28,160 --> 00:28:29,520
Speaker 1: gonna get your back. I want to talk a little

508
00:28:29,520 --> 00:28:31,840
Speaker 1: bit more about all Data Mobile next time around, because

509
00:28:31,880 --> 00:28:33,600
Speaker 1: I think there's a lot more there than the next

510
00:28:33,600 --> 00:28:37,879
Speaker 1: minute can afford me to allow you to talk about it. Um,

511
00:28:38,240 --> 00:28:41,240
Speaker 1: but real quick, is all that a d I y

512
00:28:41,480 --> 00:28:44,960
Speaker 1: uh something they can purchase online? Is there a website? Yep, yep,

513
00:28:45,080 --> 00:28:47,480
Speaker 1: yep if you go down simply all data d I

514
00:28:47,680 --> 00:28:50,320
Speaker 1: Y which stands for do it yourself. All that a

515
00:28:50,400 --> 00:28:53,240
Speaker 1: d I y dot com all the information how to

516
00:28:53,280 --> 00:28:55,600
Speaker 1: sign up perfect Listen, Aaron, I appreciate you taking the

517
00:28:55,600 --> 00:28:57,480
Speaker 1: time this weekend. I don't want to thank you and

518
00:28:57,480 --> 00:28:59,120
Speaker 1: everybody at all data for what you do to make

519
00:28:59,120 --> 00:29:01,160
Speaker 1: my life easier and everybody else out there trying to

520
00:29:01,160 --> 00:29:03,200
Speaker 1: fix cars, and I want to wish you a good

521
00:29:03,200 --> 00:29:05,960
Speaker 1: weekend the rest of the weekend likewise, and thank you

522
00:29:06,000 --> 00:29:08,200
Speaker 1: for having me on. You're welcome, sir. We'll be talking again.

523
00:29:08,240 --> 00:29:09,960
Speaker 1: I'm runing any in the Car Doctor. We are back

524
00:29:10,080 --> 00:29:42,000
Speaker 1: right after this. A welcome back when I'm eating the card.

525
00:29:42,040 --> 00:29:45,680
Speaker 1: Doctor Perot eight zero nine nine zero zero, here to

526
00:29:45,720 --> 00:29:47,440
Speaker 1: think your calls and answer your questions. Keep in mind

527
00:29:47,440 --> 00:29:49,560
Speaker 1: that is the Car Doctor seven phone number, and you

528
00:29:49,600 --> 00:29:52,760
Speaker 1: can call leave a message at eight five zero nine

529
00:29:53,080 --> 00:29:55,160
Speaker 1: zero zero and our producer will call you back and

530
00:29:55,200 --> 00:29:56,800
Speaker 1: put you in the lineup. If we're not live on

531
00:29:56,880 --> 00:30:00,280
Speaker 1: the air, Live show Saturday's two to four pm Eastern Time,

532
00:30:00,360 --> 00:30:02,440
Speaker 1: let's get over and talk to Pat down Louisiana Way

533
00:30:02,480 --> 00:30:04,920
Speaker 1: with some questions about a two thousand three Toyota. Pat.

534
00:30:04,920 --> 00:30:07,200
Speaker 1: Welcome to the Car Doctor. How can I help Hey?

535
00:30:07,200 --> 00:30:10,160
Speaker 1: Thank you, thank you for taking my call. Um. I

536
00:30:10,320 --> 00:30:13,000
Speaker 1: purchased this car about three and a half years ago

537
00:30:13,080 --> 00:30:16,280
Speaker 1: with about ninety eight thousand miles on it. I currently

538
00:30:16,360 --> 00:30:19,880
Speaker 1: have just under two hundred and twelve thousand. I have

539
00:30:20,000 --> 00:30:24,520
Speaker 1: never touched the transmission fluid. Uh, I've never done anything,

540
00:30:24,560 --> 00:30:27,560
Speaker 1: and I have no reason at this point to do anything.

541
00:30:27,640 --> 00:30:30,280
Speaker 1: And yet I have two friends. One of them says

542
00:30:30,320 --> 00:30:33,040
Speaker 1: I need to change the fluid. That says, if it's

543
00:30:33,080 --> 00:30:37,880
Speaker 1: not broken, don't fool with it. Well, the idea, yeah,

544
00:30:37,920 --> 00:30:40,760
Speaker 1: you know, it's it's everything has a finite life, pat,

545
00:30:41,720 --> 00:30:44,120
Speaker 1: So you know, you've got to come to the conclusion

546
00:30:44,240 --> 00:30:47,640
Speaker 1: that somewhere, First of all, you've exceeded what I considered

547
00:30:47,680 --> 00:30:51,120
Speaker 1: to be normal life of a transmission. Typically there are

548
00:30:51,120 --> 00:30:53,360
Speaker 1: a buck and a half. Two hundred thousand is the

549
00:30:53,440 --> 00:30:57,600
Speaker 1: upper limit, and usually a transmission has a fault summer

550
00:30:57,720 --> 00:31:00,320
Speaker 1: in that mileage range, regardless of whether or not change

551
00:31:00,360 --> 00:31:03,000
Speaker 1: the fluid. Uh. The ones that don't change the fluid

552
00:31:03,040 --> 00:31:05,400
Speaker 1: seemed to not last as long as the ones that do.

553
00:31:05,560 --> 00:31:09,480
Speaker 1: You've sort of broken the odds. But if it were mine,

554
00:31:10,160 --> 00:31:12,160
Speaker 1: I changed the fluid, and I'll make the case here

555
00:31:12,200 --> 00:31:16,440
Speaker 1: on radio. You know, hydraulic fluid has a finite life too.

556
00:31:17,120 --> 00:31:19,920
Speaker 1: You know, I plow, I I snowplow. You don't snowplow.

557
00:31:19,960 --> 00:31:21,720
Speaker 1: You're in Louisiana. I don't think you get snow down

558
00:31:21,760 --> 00:31:25,840
Speaker 1: that way, Yeah, not a bit. So I was really

559
00:31:25,880 --> 00:31:28,320
Speaker 1: amazed the first time around when I didn't change the

560
00:31:28,320 --> 00:31:30,480
Speaker 1: fluid in the snow plow. Nobody told me I had to.

561
00:31:30,600 --> 00:31:34,000
Speaker 1: I'll never forget this. And it went three, four years,

562
00:31:34,040 --> 00:31:36,360
Speaker 1: five years, and I noticed the plow started to make noise,

563
00:31:36,360 --> 00:31:39,479
Speaker 1: it wind, It didn't respond as well, you know, when

564
00:31:39,520 --> 00:31:42,000
Speaker 1: I hit the button, it just didn't work as smooth

565
00:31:42,000 --> 00:31:45,040
Speaker 1: as it once did. Did. Some reading figured it out.

566
00:31:45,120 --> 00:31:48,680
Speaker 1: Change the fluid. The hydraulic fluid, which wasn't even dirty

567
00:31:48,760 --> 00:31:51,040
Speaker 1: or that dirty, had a lot of moisture in it.

568
00:31:51,040 --> 00:31:53,000
Speaker 1: It was in a moisture environment. It's out in the rain,

569
00:31:53,040 --> 00:31:55,360
Speaker 1: it's out in all kinds of weather. The fluid itself

570
00:31:55,440 --> 00:32:00,040
Speaker 1: was beat up. Trans fluid is hydraulic fluid. It's it.

571
00:32:00,160 --> 00:32:03,160
Speaker 1: It's getting beat up. The trans is not going to

572
00:32:03,160 --> 00:32:06,720
Speaker 1: shift as well. Old fluid versus new fluid is just

573
00:32:06,880 --> 00:32:10,760
Speaker 1: common sense in fact. And the other issue becomes that

574
00:32:10,840 --> 00:32:13,680
Speaker 1: when you look at what automatic transmission fluid does in

575
00:32:13,800 --> 00:32:17,280
Speaker 1: terms of keeping the trans clean and operating properly, leaving

576
00:32:17,360 --> 00:32:20,960
Speaker 1: older fluid in there just really invites the failure to happen.

577
00:32:21,000 --> 00:32:25,760
Speaker 1: It's inevitable changing the fluid. Changing the fluid, which in

578
00:32:25,800 --> 00:32:29,840
Speaker 1: your case, isn't gonna break a hundred dollar bill. Changing

579
00:32:29,880 --> 00:32:32,600
Speaker 1: the fluid is only going to promote the life of

580
00:32:32,600 --> 00:32:34,760
Speaker 1: the trans and maybe you'll get to to fifty or

581
00:32:34,760 --> 00:32:40,680
Speaker 1: three hundred thousand miles. But you've got good flush it.

582
00:32:41,040 --> 00:32:47,280
Speaker 1: I mean, do a drain infill. Alright, do a drain

583
00:32:47,320 --> 00:32:50,440
Speaker 1: in fill, drive a ten thousand miles. If you have

584
00:32:50,560 --> 00:32:53,680
Speaker 1: no problems with it, then do a fluid exchange. Do

585
00:32:53,720 --> 00:32:56,600
Speaker 1: it a little bit at a time, all right. Think

586
00:32:56,640 --> 00:32:58,640
Speaker 1: of it in terms of a blood transfusion. You don't

587
00:32:58,680 --> 00:33:00,680
Speaker 1: want to shock your body. You want to do it

588
00:33:00,720 --> 00:33:02,520
Speaker 1: a little bit at a time. So we're gonna take

589
00:33:02,520 --> 00:33:05,160
Speaker 1: out three or four courts and then after a little

590
00:33:05,160 --> 00:33:06,800
Speaker 1: bit of getting used to and make sure there's no

591
00:33:06,880 --> 00:33:08,960
Speaker 1: other issues that we'll take out the rest and do

592
00:33:09,000 --> 00:33:13,880
Speaker 1: a complete exchange. Got you terrific. You're very welcome back.

593
00:33:14,120 --> 00:33:15,720
Speaker 1: You're very welcome, and thanks for being a part of

594
00:33:15,720 --> 00:33:19,120
Speaker 1: the car doctor family. Hey five five zero nine zero zero.

595
00:33:19,200 --> 00:33:28,040
Speaker 1: Run any of the car doctor zooming back right after this? Ye,

596
00:33:44,080 --> 00:33:49,959
Speaker 1: who's gone? Welcome back? Why don't they need the car

597
00:33:50,080 --> 00:33:53,640
Speaker 1: doctor here? Zero nine nine zero zero No, time for

598
00:33:53,640 --> 00:33:55,760
Speaker 1: any more calls this hour, But let me just go back,

599
00:33:55,800 --> 00:33:57,960
Speaker 1: and I want to go and talk about this real

600
00:33:58,040 --> 00:34:02,320
Speaker 1: quick up in Michigan. Michigan bill restricting aftermarket crash parts

601
00:34:02,360 --> 00:34:05,160
Speaker 1: passes legislature. This is a document in my hand um

602
00:34:05,240 --> 00:34:08,959
Speaker 1: Autcare Association Capital Report dated June six of this year,

603
00:34:09,200 --> 00:34:11,800
Speaker 1: House Bill forty three forty four, and I want everybody

604
00:34:11,800 --> 00:34:15,120
Speaker 1: to write that down in Michigan House Bill forty four,

605
00:34:15,239 --> 00:34:17,880
Speaker 1: sixty two page bill updating the nineteen seventy four Michigan

606
00:34:17,880 --> 00:34:21,680
Speaker 1: Motor Vehicle Service and Repair Act past. If you don't

607
00:34:21,680 --> 00:34:24,840
Speaker 1: think the car companies are trying to restrict what we

608
00:34:25,000 --> 00:34:28,400
Speaker 1: can do and what you can repair on your vehicle

609
00:34:28,480 --> 00:34:30,759
Speaker 1: and control how you repair it, you gotta listen to

610
00:34:30,800 --> 00:34:36,000
Speaker 1: this House bill pass the Michigan legislature last Tuesday, May

611
00:34:36,080 --> 00:34:39,600
Speaker 1: thirty one. The bill language makes reference to restricting the

612
00:34:39,680 --> 00:34:42,680
Speaker 1: use of certain sheet metal and body parts described in

613
00:34:42,719 --> 00:34:46,120
Speaker 1: bill text as major component parts, but was clearly crafted

614
00:34:46,120 --> 00:34:49,359
Speaker 1: to restrict the vehicle repair communities access to a broad

615
00:34:49,480 --> 00:34:53,600
Speaker 1: range of NONOEM parts. Additional details from the legislation the

616
00:34:53,640 --> 00:34:55,560
Speaker 1: period covered by the regulation in terms of the vehicle

617
00:34:55,560 --> 00:34:58,120
Speaker 1: manufacturing warrantia during the first five years of vehicle manufacturers

618
00:34:58,120 --> 00:35:01,560
Speaker 1: of original warranty, whichever is less. Motor Vehicle Repair facility

619
00:35:01,640 --> 00:35:03,880
Speaker 1: is what I wanted to get to. The motor vehicle

620
00:35:03,920 --> 00:35:06,759
Speaker 1: repair facility shall replace the major component part with one

621
00:35:06,800 --> 00:35:10,120
Speaker 1: of the following A new original equipment part, a used

622
00:35:10,239 --> 00:35:13,359
Speaker 1: or recycle original equipment part. A part that meets any

623
00:35:13,400 --> 00:35:16,839
Speaker 1: applicable federal motor vehicle safety standards established under forty nine

624
00:35:16,840 --> 00:35:19,879
Speaker 1: CFR seventy one. It meets the standards for parts recognized

625
00:35:20,160 --> 00:35:22,600
Speaker 1: as O E M. Comparable quality is verified by the

626
00:35:22,640 --> 00:35:27,200
Speaker 1: Certified Automotive Parts Association. What this is trying to do

627
00:35:27,880 --> 00:35:31,920
Speaker 1: and where this is going is This bill also included

628
00:35:31,920 --> 00:35:38,040
Speaker 1: the ability to limit crash parts in terms of replacement radiators, condensers,

629
00:35:38,200 --> 00:35:39,680
Speaker 1: things in the front of the car, things in the

630
00:35:39,719 --> 00:35:42,839
Speaker 1: back of the car, tail light lenses, and housings and assemblies.

631
00:35:43,320 --> 00:35:45,439
Speaker 1: All of this is being covered under a House bill

632
00:35:45,480 --> 00:35:51,320
Speaker 1: for up in Michigan. So you can see the manipulation

633
00:35:51,360 --> 00:35:54,719
Speaker 1: that's going on here, folks. They're trying to limit who

634
00:35:54,760 --> 00:35:57,440
Speaker 1: and what and how it gets replaced. It's going to

635
00:35:57,520 --> 00:36:01,319
Speaker 1: affect all of us. If you're in Michigan, call your legislators,

636
00:36:01,520 --> 00:36:03,120
Speaker 1: tell them. You want to talk about, how's bill for.

637
00:36:04,560 --> 00:36:07,960
Speaker 1: This is a crisis. This is a problem happening right now,

638
00:36:08,280 --> 00:36:10,680
Speaker 1: and it's happening to all of us sooner or later.

639
00:36:10,840 --> 00:36:13,960
Speaker 1: I'm on any in the car, doctor. Good mechanics aren't expensive,

640
00:36:14,200 --> 00:36:16,920
Speaker 1: they're priceless. Get one while you can see you