1
00:00:00,120 --> 00:00:04,280
Speaker 1: Kenobi offers integrated and comprehensive support to maintain your entire

2
00:00:04,360 --> 00:00:07,920
Speaker 1: communication and IT infrastructure is simply through a single vendor,

3
00:00:08,119 --> 00:00:12,200
Speaker 1: your partner maintaining your technology solutions, keeping your business running

4
00:00:12,240 --> 00:00:17,880
Speaker 1: securely with maximum uptime and simplicity. It's another Jewels on

5
00:00:17,960 --> 00:00:24,840
Speaker 1: the twenties. Tell me, I'm hello, Um, Hi, my name

6
00:00:24,880 --> 00:00:33,640
Speaker 1: is Duncan and I'm calling from home. Is Dan there? Yes? Dan? Hi? Dan? Hello?

7
00:00:34,400 --> 00:00:38,320
Speaker 1: How are you today? Dan? I'm fine. I'm a little frustrated,

8
00:00:38,360 --> 00:00:40,120
Speaker 1: but I'm sure you know that's why I'm calling. Um,

9
00:00:40,159 --> 00:00:42,000
Speaker 1: I have a note on my desk that you called

10
00:00:42,040 --> 00:00:44,200
Speaker 1: because of a product that was delivered to your house.

11
00:00:44,760 --> 00:00:47,159
Speaker 1: Were you calling to say thank you because um, we

12
00:00:47,240 --> 00:00:51,800
Speaker 1: did a good job, I hope so? Uh No, actually, sorry,

13
00:00:51,840 --> 00:00:56,040
Speaker 1: I was calling because the dishwasher that they just installed

14
00:00:56,120 --> 00:01:01,240
Speaker 1: yesterday is not working. So, um, Dan, am I mistaken?

15
00:01:01,280 --> 00:01:04,120
Speaker 1: Then this isn't a thank you note? Yeah, this is

16
00:01:04,160 --> 00:01:07,440
Speaker 1: not a thank you note. What? Yeah? I thought maybe

17
00:01:07,440 --> 00:01:09,640
Speaker 1: you were calling to say thank you so you have

18
00:01:09,720 --> 00:01:13,480
Speaker 1: a problem with it. Yeah, I just said that I

19
00:01:13,600 --> 00:01:16,520
Speaker 1: have a problem with my dishwasher. It's not working. Oh. Um,

20
00:01:16,520 --> 00:01:20,520
Speaker 1: So that's what's something that I would classify as a bummer. Yeah,

21
00:01:20,800 --> 00:01:24,200
Speaker 1: major bummer. Yeah. So what seems to be the issue?

22
00:01:25,360 --> 00:01:28,959
Speaker 1: The guys who delivered it yesterday installed it and it's

23
00:01:29,000 --> 00:01:32,840
Speaker 1: just not work every time I run getting clean. Okay,

24
00:01:32,920 --> 00:01:35,080
Speaker 1: let me let's start by asking you a question. Then,

25
00:01:35,240 --> 00:01:38,839
Speaker 1: is it plugged in? Yes, it's plugged in. How would

26
00:01:38,840 --> 00:01:41,200
Speaker 1: the cycle run if it wasn't plugged in? Um? Well,

27
00:01:41,240 --> 00:01:44,319
Speaker 1: I'd say five out of every ten people that call

28
00:01:44,720 --> 00:01:47,920
Speaker 1: don't plug in their appliance before voicing a complaint. That

29
00:01:47,960 --> 00:01:51,040
Speaker 1: doesn't know. That's not what happened here. Okay, so it

30
00:01:51,160 --> 00:01:54,880
Speaker 1: is plugged in, then, yes it is? Hmm. Okay, well

31
00:01:54,920 --> 00:01:57,960
Speaker 1: I'm sort of stumped at the moment. That's it. That's

32
00:01:57,960 --> 00:01:59,920
Speaker 1: all you got. Is it plugged in or not? Well?

33
00:02:00,200 --> 00:02:02,960
Speaker 1: I do have some more information for you, um that

34
00:02:03,080 --> 00:02:05,240
Speaker 1: I think you might find pretty interesting because I'm sort

35
00:02:05,240 --> 00:02:08,960
Speaker 1: of an expert when it comes to dishwashers. Okay, if

36
00:02:08,960 --> 00:02:11,600
Speaker 1: you're an expert, then what's wrong with it? Um? Well?

37
00:02:11,680 --> 00:02:14,240
Speaker 1: The other night on the History Channel, I watched an

38
00:02:14,240 --> 00:02:17,440
Speaker 1: our special on the history of appliances. It was like

39
00:02:17,919 --> 00:02:23,200
Speaker 1: super informative and interesting, and so what tell me how

40
00:02:23,240 --> 00:02:25,600
Speaker 1: to fix my dishwasher? Well, that's what I was going

41
00:02:25,639 --> 00:02:27,480
Speaker 1: to tell you is that you should have seen this

42
00:02:27,840 --> 00:02:33,639
Speaker 1: documentary because it was really cool and care about the documentary? Well, um, Dan,

43
00:02:33,760 --> 00:02:36,480
Speaker 1: did you know that you can clean almost anything from

44
00:02:36,560 --> 00:02:41,359
Speaker 1: sports equipment to children's toys and all this information? I

45
00:02:41,400 --> 00:02:44,240
Speaker 1: don't care about information. You can even put garden tools

46
00:02:44,360 --> 00:02:47,280
Speaker 1: in a dishwasher, and I found that to be really interesting.

47
00:02:47,360 --> 00:02:49,920
Speaker 1: I don't care. Okay, Well, have you put any of

48
00:02:49,960 --> 00:02:54,680
Speaker 1: those things in your dishwasher since you got it? No? Okay,

49
00:02:54,720 --> 00:02:56,880
Speaker 1: because if you put them in there, that's okay because

50
00:02:56,919 --> 00:02:59,400
Speaker 1: you can wash them. But I didn't. I told you

51
00:02:59,400 --> 00:03:03,280
Speaker 1: it hasn't since I got it. Okay. Um. How about hubcaps?

52
00:03:03,880 --> 00:03:06,400
Speaker 1: Oh my god, are you saying that I put hubcaps

53
00:03:06,440 --> 00:03:08,960
Speaker 1: in my dishwasher? Well? No, I was asking you if

54
00:03:09,000 --> 00:03:13,200
Speaker 1: you did. No, I didn't. Um. I was just saying

55
00:03:13,240 --> 00:03:15,399
Speaker 1: because I saw in the documentary that you could put

56
00:03:15,440 --> 00:03:18,360
Speaker 1: hubcaps in it, but maybe not too many. Couldn't put

57
00:03:18,440 --> 00:03:20,560
Speaker 1: any hubcaps in there? Okay. All I ever put it

58
00:03:20,560 --> 00:03:23,960
Speaker 1: in the dishwasher is dirty dishes, and there's still dirty. Okay,

59
00:03:23,960 --> 00:03:27,040
Speaker 1: they never got fixed. Your dishwasher is not working. That's

60
00:03:27,040 --> 00:03:28,600
Speaker 1: what I'm trying to tell you. I didn't put anything

61
00:03:28,600 --> 00:03:31,200
Speaker 1: weird in there, out any hubcaps in there. I have

62
00:03:31,240 --> 00:03:34,760
Speaker 1: another question to pose to you about your dishes. Um,

63
00:03:34,800 --> 00:03:39,160
Speaker 1: what sort of food is on those? Normal food? Absolutely

64
00:03:39,200 --> 00:03:42,080
Speaker 1: normal food? Yeah, but was it like after a dinner

65
00:03:42,440 --> 00:03:45,600
Speaker 1: or a lunch, Like, what sort of what meal were

66
00:03:45,600 --> 00:03:48,760
Speaker 1: you eating? What is your name again? I need your name.

67
00:03:49,200 --> 00:03:51,800
Speaker 1: My name is Duncan and I thought I told you

68
00:03:51,840 --> 00:03:56,280
Speaker 1: that I did last name Fletcher. It's a Duncan Fletcher. Yeah,

69
00:03:56,520 --> 00:03:59,080
Speaker 1: So anyway, I don't know how that has to do

70
00:03:59,120 --> 00:04:02,840
Speaker 1: with well in Fletcher. Yes, your name, Yes, but um,

71
00:04:02,880 --> 00:04:05,080
Speaker 1: I was asking you about the food on your dishes

72
00:04:05,120 --> 00:04:08,040
Speaker 1: and that doesn't really pertain to the food that you

73
00:04:08,080 --> 00:04:11,600
Speaker 1: were eating. Fletcher. Okay, but Dan, okay, I don't know. Fletcher.

74
00:04:11,640 --> 00:04:16,440
Speaker 1: Would you are the most useless piece of customer service?

75
00:04:16,560 --> 00:04:19,320
Speaker 1: Is absolutely awful customer service. I'm going to speak to

76
00:04:19,360 --> 00:04:23,760
Speaker 1: your supervisor now, so you should be fired. So so

77
00:04:23,920 --> 00:04:26,080
Speaker 1: all of that sort of hurt my feelings because I

78
00:04:26,080 --> 00:04:29,159
Speaker 1: feel like I've been very don't fair. I don't care, Yes,

79
00:04:29,279 --> 00:04:31,840
Speaker 1: but um is absolutely you're wasting my time and this

80
00:04:31,880 --> 00:04:34,240
Speaker 1: is ridiculous. Yes, but like you speak to someone else.

81
00:04:34,240 --> 00:04:36,560
Speaker 1: I'd like to speak to your manager, Dan, proviser or

82
00:04:36,560 --> 00:04:40,600
Speaker 1: whoever house is on supremacy. But before, before this phone call,

83
00:04:40,720 --> 00:04:42,560
Speaker 1: I would like you to realize that you didn't know

84
00:04:42,600 --> 00:04:44,560
Speaker 1: that you could put all of those things in a dishwasher.

85
00:04:45,440 --> 00:04:47,880
Speaker 1: I want to talk to someone else. Yes, Well, before

86
00:04:47,920 --> 00:04:51,000
Speaker 1: you talk to anybody else, I should probably tell you something. Dan.

87
00:04:51,640 --> 00:04:54,040
Speaker 1: I don't want to hear any more about dishwashing. Um.

88
00:04:54,240 --> 00:04:57,320
Speaker 1: Not many people know that much about dishwashers, and I'm

89
00:04:57,320 --> 00:05:00,040
Speaker 1: trying to raise awareness. Oh my god, I'm sorry, I

90
00:05:00,080 --> 00:05:02,719
Speaker 1: gotta get off. So this is ridiculous. So one of

91
00:05:02,760 --> 00:05:05,680
Speaker 1: the things that I'm very passionate about is dishwalsher awareness.

92
00:05:06,040 --> 00:05:08,960
Speaker 1: Is your boss round? Oh well, I was wondering if

93
00:05:08,960 --> 00:05:11,760
Speaker 1: you would sign my petition to make I'm not going

94
00:05:11,760 --> 00:05:15,039
Speaker 1: to sign your petition, but dishwasher Awareness Month, because I

95
00:05:15,080 --> 00:05:19,760
Speaker 1: think more people should about dishwasher awareness. Get your supervisor

96
00:05:19,800 --> 00:05:21,800
Speaker 1: on the phone now, Well I do, and then my

97
00:05:21,880 --> 00:05:26,840
Speaker 1: friend Troy and Charles they both care. You're a idiot.

98
00:05:26,920 --> 00:05:29,440
Speaker 1: Give me your damn supervisor right now. Oh what if

99
00:05:29,520 --> 00:05:31,440
Speaker 1: I can't do that? Because this is actually a prank

100
00:05:31,480 --> 00:05:36,719
Speaker 1: phone call depot interns of prank calling people. Oh no,

101
00:05:37,040 --> 00:05:39,920
Speaker 1: this is not the people at all. And my name

102
00:05:39,960 --> 00:05:44,200
Speaker 1: isn't even Duncan, so there's thought to think about what

103
00:05:44,400 --> 00:05:47,520
Speaker 1: the going on. This is actually Jewbil from Brook and

104
00:05:47,600 --> 00:05:49,920
Speaker 1: Jewel in the morning doing a phone tap on you.

105
00:05:50,279 --> 00:05:54,320
Speaker 1: It's a joke. Are you kidding me? No, your co

106
00:05:54,440 --> 00:05:59,120
Speaker 1: worker Alex set you up. Oh my god, are you serious? Alex? Yeah,

107
00:05:59,160 --> 00:06:01,120
Speaker 1: he said you were pissed off about your dishwasher not

108
00:06:01,160 --> 00:06:02,440
Speaker 1: working and you wanted me to see if I can

109
00:06:02,520 --> 00:06:07,560
Speaker 1: make you just lose it. Um so if we could

110
00:06:07,600 --> 00:06:10,760
Speaker 1: talk some more about dishwasher, awarenaso, I would really so

111
00:06:10,839 --> 00:06:16,360
Speaker 1: I appreciate that. God no, please, please, God no. Wait

112
00:06:16,440 --> 00:06:19,240
Speaker 1: up every morning with subal phone taps weekday mornings on

113
00:06:19,320 --> 00:06:23,840
Speaker 1: the twenties, call out twin five hundred bucks one eight

114
00:06:23,920 --> 00:06:28,160
Speaker 1: six six moving ninety two five wo