WEBVTT - Fight Less At Work

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<v Speaker 1>So what percent of your time is dedicated to the podcast.

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<v Speaker 1>I'm gonna ask you about some things that have been

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<v Speaker 1>challenges between the two of you. What do you think

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<v Speaker 1>gets in the way of your communicating more directly Tobecca,

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<v Speaker 1>you're trying to corral Francesca and you're feeling spoken down

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<v Speaker 1>to what are one of our couple of Francesca's buttons that,

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<v Speaker 1>by the way, thank you very much for closing that.

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<v Speaker 1>This week on Works for Me, we get grilled m.

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<v Speaker 1>Welcome to Works for Me, the show where we test

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<v Speaker 1>out productivity strategies on our own personal problems to find

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<v Speaker 1>out if they'll work for you. I'm back at Greenfield

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<v Speaker 1>and I'm Francesco Leavy. This week it's Francesco's turn and

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<v Speaker 1>Becca's turn to tackle a thorny workplace problem. We're doing

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<v Speaker 1>things a bit differently this week. Instead of one of

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<v Speaker 1>us taking on something we're struggling with at work, we're

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<v Speaker 1>going to solve a problem together. Yeah. So we're right

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<v Speaker 1>in the middle of making this first season of our show,

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<v Speaker 1>and we realized that we have a work issue we

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<v Speaker 1>could both address how to work together better as a team.

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<v Speaker 1>We're in close contact a lot for this podcast and

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<v Speaker 1>naturally attentions arise. But we also realized we've never treated

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<v Speaker 1>our own collaboration as a thing to work on. We've

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<v Speaker 1>just kind of taken it for granted. Yeah, like any team,

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<v Speaker 1>we we have conflict, We get into fights, and we

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<v Speaker 1>don't really address though I wouldn't say we avoid them,

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<v Speaker 1>but we've never taken the time to sit down and

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<v Speaker 1>talk through how we feel about a conflict about it.

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<v Speaker 1>We just move, keep on keeping, keep on moving. And

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<v Speaker 1>I think that's true for most teams of people working

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<v Speaker 1>closely together. You do the work, sometimes there's these little

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<v Speaker 1>moments of frustration, and you just keep on going with

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<v Speaker 1>the work. You know, actually consider the relationship. So that's

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<v Speaker 1>what we're gonna do this week. We're going to focus

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<v Speaker 1>on how to work better together. So the first thing

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<v Speaker 1>we did was we went out and found a duo

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<v Speaker 1>that's been working together well for years. I am Erica Cerulo,

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<v Speaker 1>one of the co founders of a kind of business

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<v Speaker 1>that I started with one of my best friends from college,

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<v Speaker 1>Claire Maser, and I'm Claire Maser. I'm the other half

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<v Speaker 1>of this of a kind co founding work life writing team.

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<v Speaker 1>Claire and Erica have been friends for seventeen years and

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<v Speaker 1>business partners for nine, and they spent a long time

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<v Speaker 1>figuring out how to make their working relationship thrive. I

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<v Speaker 1>would say one of the things that we've learned over

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<v Speaker 1>the course of our relationship is a willingness to be

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<v Speaker 1>vulnerable with one another, to not be afraid that if

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<v Speaker 1>you express that you're overwhelmed, or that you know stuff's

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<v Speaker 1>not going well, or you don't feel great about a project,

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<v Speaker 1>to not be afraid that the other person is going

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<v Speaker 1>to judge you forward and be like, oh, she's really

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<v Speaker 1>fallen off. And I think the other thing that goes

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<v Speaker 1>hand in hand with that is transparency. I think the

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<v Speaker 1>more you can share with one another, whether that be

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<v Speaker 1>about you know, context of your professional life outside of

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<v Speaker 1>just your relationship, or even context of your personal life,

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<v Speaker 1>the more that helps inform the other person's understanding of everything,

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<v Speaker 1>including your vulnerabilities. Claire and Erica also believe that the

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<v Speaker 1>power of female friendship has helped them succeed. For their

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<v Speaker 1>new book, Work Life, coming out in March, they talk

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<v Speaker 1>to other successful female payers to explore what special about

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<v Speaker 1>women working together we think about the qualities of female

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<v Speaker 1>friendship that when they start becoming part of the workplace,

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<v Speaker 1>reshape the workplace. Just the caretaker role that women often

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<v Speaker 1>play by nature of the way our society works and

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<v Speaker 1>has worked, means that they bring more fluidity and so

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<v Speaker 1>by lee with these qualities like compassion and vulnerability and

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<v Speaker 1>emotional transparency, you just create a totally different environment. What

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<v Speaker 1>I like about their point of view is that they

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<v Speaker 1>treat being women like an asset and not a liability,

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<v Speaker 1>like I think a lot of the times that when

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<v Speaker 1>people talk about women working together, there are a lot

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<v Speaker 1>of negative stereotypes about it, and they instead their whole

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<v Speaker 1>take is women actually bring qualities to working together that

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<v Speaker 1>make businesses better and hopefully podcasts. So our problem is

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<v Speaker 1>that we think we could work better as a team.

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<v Speaker 1>Ideally we'd work together as well as Claire and Erica do.

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<v Speaker 1>So we dug a little deeper with them to figure

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<v Speaker 1>out how they got to such a healthy place, and

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<v Speaker 1>Claire told us they see a management coach. It's not

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<v Speaker 1>necessarily right for everybody, but when you're working really closely

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<v Speaker 1>with some one day and and day out, it can

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<v Speaker 1>be huge. We say that he's one part executively ship,

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<v Speaker 1>one part therapist, and one part marriage counselor clarien Erica

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<v Speaker 1>essentially go to couples therapy. I know, I was kind

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<v Speaker 1>of relieved to hear that that they weren't just born

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<v Speaker 1>perfect collaborators. And also I had no idea that there

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<v Speaker 1>were people who do that, who will just be your

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<v Speaker 1>work wife couple therapists. I love it. So that's this

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<v Speaker 1>week's experiment. We're going to find a management coach and

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<v Speaker 1>see if one session can help us improve our working relationship. Well,

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<v Speaker 1>consider the experiment as success if a week after our

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<v Speaker 1>session we've implemented any of the coach's tips to solve

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<v Speaker 1>a problem. I'm extremely nervous. I'm just terrified at the

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<v Speaker 1>idea of having to kind of think through this stuff

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<v Speaker 1>and talk openly about it. It's a weird thing to

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<v Speaker 1>do at work. It's way easier to just let it fuster.

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<v Speaker 1>We found a management coach named Ben Micalis, who, according

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<v Speaker 1>to his website, Dr ben Micalis dot com, is an

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<v Speaker 1>elite performance coach for CEOs and business partners. He costs

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<v Speaker 1>four hundred dollars an hour procession, so not cheap. Before

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<v Speaker 1>we met him in person, then asked us to take

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<v Speaker 1>some time to think about our relationship. He wanted us

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<v Speaker 1>to send an email with some things we liked about

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<v Speaker 1>working together and some things we didn't. But this part

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<v Speaker 1>definitely made it feel real for me. I don't know

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<v Speaker 1>about you. Yeah, it was like uncomfortable to put to

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<v Speaker 1>words my thoughts and feelings. Yeah, and I knew you

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<v Speaker 1>were never going to read the email because we sent

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<v Speaker 1>separate emails to him, and even just writing down my

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<v Speaker 1>private thoughts about what I thought we could work on

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<v Speaker 1>was nerve wracking without dangerous. Then after that stressful experience,

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<v Speaker 1>the day of the session arrived, I feel like I'm

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<v Speaker 1>like interviewing right now with the two of you, like

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<v Speaker 1>like I mean, like the job. Ben met us on

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<v Speaker 1>a Friday morning. We sat down facing each other, made

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<v Speaker 1>some small talk, and got started, and now we're just

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<v Speaker 1>going to play you an edited version of what happened next.

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<v Speaker 1>So you know, I'm I'm pretty direct, and so I'm

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<v Speaker 1>gonna ask questions and if you don't want to answer them,

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<v Speaker 1>like feel free to just not answer them. But I

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<v Speaker 1>actually my goal is for both of you to actually

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<v Speaker 1>have real takeaways at the end of today, so that

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<v Speaker 1>like you actually have some things to to use. So

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<v Speaker 1>this is not just helpful for people outside, but for

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<v Speaker 1>the two of you. What would you say, Becca, is

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<v Speaker 1>one of your favorite things about working with Francesca? Yeah, yeah,

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<v Speaker 1>you can say several of them. Well, I like, I mean,

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<v Speaker 1>we like each other, Like I like hanging out with

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<v Speaker 1>somebody who's I like to hang out with. We talk

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<v Speaker 1>about a lot of things, and we have similar interests

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<v Speaker 1>and like talking about the same thing. So that's cool

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<v Speaker 1>and really fun. And then more on like a work

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<v Speaker 1>note that I think to a lot of good big

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<v Speaker 1>picture ideas, so like this as our idea. I have

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<v Speaker 1>a hard time timing up with ideas. Everyone does, so

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<v Speaker 1>it's nice to work with somebody who came up with

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<v Speaker 1>good ideas that you get to work on. That's so nice.

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<v Speaker 1>And how about you, Um, well, I would say the

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<v Speaker 1>same thing that like, I think we're we're compatible as friends.

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<v Speaker 1>She's really thoughtful about giving critiques and edits. She'll go

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<v Speaker 1>through a script and or an episode and give me

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<v Speaker 1>her thoughts on it. And she's not she's not rude,

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<v Speaker 1>but she's direct about what you know she thinks needs

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<v Speaker 1>to be changed, and I'll usually agree, or if I

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<v Speaker 1>don't like, we'll talk through it and we'll come to

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<v Speaker 1>another decision. Obviously, the two of you really like each other,

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<v Speaker 1>you really respect each other, and which is great. So

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<v Speaker 1>really we're we're doing is we're looking at sort of

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<v Speaker 1>optimizing your relationship, which is a great, great place to be.

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<v Speaker 1>So what we're going to move into now is I'm

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<v Speaker 1>gonna ask you about some things that have been challenges

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<v Speaker 1>between the two of you, and I'm going to let

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<v Speaker 1>either of you start. I can start, okay, since Becca

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<v Speaker 1>started with the nice things. UM So I am really

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<v Speaker 1>oversubscribed with all of my other work, and that's my fault.

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<v Speaker 1>But UM, I feel like that sometimes assumes that I

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<v Speaker 1>I'm just not working hard enough on this project because

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<v Speaker 1>I'm not or because I'm you know, I'm putting an

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<v Speaker 1>offer and being lazy. And I think that I have

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<v Speaker 1>often had to triage, and I have found myself triaging,

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<v Speaker 1>and I have bumped this show down the priority list

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<v Speaker 1>at times, and so I think that that pisces back off.

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<v Speaker 1>And then I think that she will sometimes demand a

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<v Speaker 1>lot of time for the show, or request a lot

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<v Speaker 1>of time for the show. Um in a way that

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<v Speaker 1>makes me feel a little bit like she just doesn't

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<v Speaker 1>she doesn't think I'm working hard enough on it, but

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<v Speaker 1>I I feel like I also just have other things

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<v Speaker 1>to do. Any thoughts about that, By the way, thank

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<v Speaker 1>you very much for Well it's it's true. You're right.

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<v Speaker 1>I get frustrated, like I want us to work on it,

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<v Speaker 1>but it's not like I don't think you're not working

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<v Speaker 1>on other things. Like I know why that's happened. I

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<v Speaker 1>know you're busy, but I also think you're not. You've

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<v Speaker 1>never told me that. I mean, it's really interesting to

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<v Speaker 1>hear Becca say while she understands, and while she understands

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<v Speaker 1>in the abstract that I have other work to do,

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<v Speaker 1>I've never actually said this day or this week is

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<v Speaker 1>dedicated for me this particular other project which would be

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<v Speaker 1>very easy to do, and I haven't done it, and

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<v Speaker 1>I think my guilt gets in the way. How do

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<v Speaker 1>you communicate like over the course of like, okay, we're

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<v Speaker 1>working on this podcast, how does that information gets get

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<v Speaker 1>transmitted between the two of you? For I know it's

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<v Speaker 1>a bit of a ham fisted question, but like like

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<v Speaker 1>how are we doing it now? Yeah? How are you

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<v Speaker 1>communicating what what like the workload for a week? I

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<v Speaker 1>mean in our chat? Okay, sorry I'm cutting you off,

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<v Speaker 1>but I sort of set you up for that when

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<v Speaker 1>you're communicating emotional information like oh, this is not going away.

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<v Speaker 1>I thought it would if you can do it in person.

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<v Speaker 1>If if you're going to need to push a deadline

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<v Speaker 1>or if you're trying to push back, do it in person.

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<v Speaker 1>You're entitled to be upset if a deadline isn't respected.

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<v Speaker 1>But I do think that if you communicate like your

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<v Speaker 1>disappointment visually, what does that do does a couple of things.

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<v Speaker 1>It Actually there's a real consequence for you not having

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<v Speaker 1>kept up the agreement is the emotional consequence of seeing

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<v Speaker 1>your partner be disappointed. So it makes you less likely

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<v Speaker 1>to do it in the future because you're like, oh,

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<v Speaker 1>I don't want to I don't want to do that.

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<v Speaker 1>And you actually can soften some of the disappointment through

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<v Speaker 1>communicating face to face, but you can do it in

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<v Speaker 1>a way that's empathic as opposed to online. Everything gets lost,

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<v Speaker 1>and I do find that a lot of fights between

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<v Speaker 1>partners or disagreements happen because of the lack of context

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<v Speaker 1>on those channels. I get meeting face to face completely,

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<v Speaker 1>but I don't necessarily need to understand Beca's disappointment because

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<v Speaker 1>I feel like I anticipate because disappointment at all times understood.

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<v Speaker 1>But one of the things that I'm trying to actually

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<v Speaker 1>help with is increase the reliability of the signal. So

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<v Speaker 1>because you anticipate things, Becka might be like, you know,

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<v Speaker 1>having a week where she's just like hanging out drinking

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<v Speaker 1>Margarita's at her desk, which happens all the time, I understand,

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<v Speaker 1>Or she may be anticipating a vacation, or or she

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<v Speaker 1>may be under some other deadline. And I think that

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<v Speaker 1>you imagine more disappointment than is actual. Um, okay, so

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<v Speaker 1>I have a question for you, Um, what are one

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<v Speaker 1>of her couple of Francesca's buttons, things that like she

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<v Speaker 1>just does not like that do not work for Francesca.

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<v Speaker 1>Oh my goodness, I have to think about that. Do

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<v Speaker 1>you know what your buttons are? I mean, the only

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<v Speaker 1>thing I can really think of when it comes to

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<v Speaker 1>our relationship is when you're just expressing like your frustration

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<v Speaker 1>that time frame is being compressed, or that a deadline

0:13:01.600 --> 0:13:02.840
<v Speaker 1>is going to be master that we're not going to

0:13:02.880 --> 0:13:05.959
<v Speaker 1>get down what we expected to get done. Um, it'll

0:13:05.960 --> 0:13:10.720
<v Speaker 1>come out as like okay, but guys, were really you

0:13:10.760 --> 0:13:12.720
<v Speaker 1>know now we're really pushing it, are now really behind

0:13:12.760 --> 0:13:15.840
<v Speaker 1>on time, and I feel like UM talked down to So.

0:13:15.880 --> 0:13:20.680
<v Speaker 1>I was thinking about how these things get communicated, and

0:13:20.679 --> 0:13:25.640
<v Speaker 1>I'm wondering if you switch the language to UM, so

0:13:26.160 --> 0:13:27.760
<v Speaker 1>I understand that we need to push the deadline. It

0:13:28.040 --> 0:13:31.480
<v Speaker 1>just it makes me very nervous. And it's sort of

0:13:31.480 --> 0:13:34.520
<v Speaker 1>a soft emotion that you're holding that you're expressing, as

0:13:34.520 --> 0:13:37.880
<v Speaker 1>opposed to not even that you express a heart emotion,

0:13:37.920 --> 0:13:41.440
<v Speaker 1>but you're reading a heart emotion, UM. And so being

0:13:41.480 --> 0:13:44.520
<v Speaker 1>conscious of the fact that Francesca actually tends to read

0:13:44.600 --> 0:13:49.960
<v Speaker 1>hard emotions because UM, of some of the check try guilt,

0:13:50.080 --> 0:13:52.120
<v Speaker 1>like some of the guilt that you you expressed that

0:13:52.200 --> 0:13:54.000
<v Speaker 1>if you if you own it and you say it

0:13:54.040 --> 0:13:56.800
<v Speaker 1>just makes me a little bit nervous, it may have

0:13:56.840 --> 0:13:59.679
<v Speaker 1>a better effect as opposed to feeling like like feeling

0:13:59.720 --> 0:14:03.439
<v Speaker 1>like Becca's becas pissed at me. Yeah, that seems right.

0:14:03.640 --> 0:14:06.960
<v Speaker 1>I am conscious that I can sometimes be harsh and

0:14:07.000 --> 0:14:09.120
<v Speaker 1>people are like, you're direct, like if they say that

0:14:09.160 --> 0:14:10.920
<v Speaker 1>in a nice way, But I also know that means

0:14:11.280 --> 0:14:15.559
<v Speaker 1>I know what that means. Would it help if I

0:14:15.559 --> 0:14:18.120
<v Speaker 1>responded with the way I was feeling about it? If

0:14:18.160 --> 0:14:21.360
<v Speaker 1>I was like, I'm also nervous about this. I just

0:14:21.400 --> 0:14:23.640
<v Speaker 1>feel like it's assumed or it's understood or should be

0:14:23.720 --> 0:14:27.040
<v Speaker 1>understood that I'm also worried about all these deadlines and

0:14:27.080 --> 0:14:29.280
<v Speaker 1>worried about getting things done on time. Would it help

0:14:29.320 --> 0:14:31.640
<v Speaker 1>if I communicated that better in the moment where but

0:14:31.800 --> 0:14:35.000
<v Speaker 1>I'm like, guys, I'm really worried about this, but I

0:14:35.040 --> 0:14:38.160
<v Speaker 1>can't see any other way then for us to push

0:14:38.160 --> 0:14:40.480
<v Speaker 1>this two days. Yeah. I think sometimes it comes off

0:14:40.520 --> 0:14:42.840
<v Speaker 1>as like you're more laws I fair about it, and

0:14:42.880 --> 0:14:44.320
<v Speaker 1>like it'll just get done in the time and it'll

0:14:44.320 --> 0:14:48.000
<v Speaker 1>get done because that's what we have. And it's like, my, uh,

0:14:48.000 --> 0:14:52.360
<v Speaker 1>I don't know. So by doing that, you're you're joining Becca.

0:14:52.680 --> 0:14:55.160
<v Speaker 1>It's like, hey, I'm with you on this. I feel

0:14:55.280 --> 0:14:58.440
<v Speaker 1>I feel nervous about this too. You know, how can

0:14:58.480 --> 0:15:00.840
<v Speaker 1>we solve this? Think that that's going to be a

0:15:00.880 --> 0:15:04.360
<v Speaker 1>far more effective way of you strengthening the relationship as

0:15:04.360 --> 0:15:10.120
<v Speaker 1>opposed to eroding the trust. Cool. Yeah, I think that

0:15:10.200 --> 0:15:12.960
<v Speaker 1>I had. It's my style sometimes where I have a

0:15:13.000 --> 0:15:16.960
<v Speaker 1>tendency to under communicate those feelings. I kind of like

0:15:18.160 --> 0:15:22.600
<v Speaker 1>lockdown and I become defensive because I'm like Becca doesn't

0:15:22.640 --> 0:15:24.600
<v Speaker 1>think I care, and then I reinforce that by not

0:15:24.720 --> 0:15:28.840
<v Speaker 1>expressing that I care. So that's a weird self self

0:15:28.880 --> 0:15:32.880
<v Speaker 1>sabotaging thing that I do. Um, But I I think

0:15:32.920 --> 0:15:35.640
<v Speaker 1>I just need to not be not reading Becca's concern

0:15:35.760 --> 0:15:38.880
<v Speaker 1>as like an indictment of me and actually be open

0:15:38.920 --> 0:15:41.400
<v Speaker 1>about the fact that I'm concerned too. One thing that

0:15:41.480 --> 0:15:46.040
<v Speaker 1>I think, um, we tend to do especially now, but

0:15:46.320 --> 0:15:49.640
<v Speaker 1>is like the idea is that everything is an emergency.

0:15:50.000 --> 0:15:52.040
<v Speaker 1>I'm not saying that you shouldn't have a really high

0:15:52.080 --> 0:15:55.480
<v Speaker 1>standard of quality for your work product, but also realized

0:15:55.520 --> 0:15:59.120
<v Speaker 1>like it's really not an emergency. I think I saw

0:15:59.400 --> 0:16:03.080
<v Speaker 1>from that, and that just seems like in our work lives.

0:16:03.160 --> 0:16:06.840
<v Speaker 1>Everything in my work life, like everything is like a

0:16:06.880 --> 0:16:09.880
<v Speaker 1>reflection of who I am, and like everything is the

0:16:09.880 --> 0:16:14.600
<v Speaker 1>most important thing. So I think, yeah, it feels higher stakes,

0:16:14.640 --> 0:16:17.680
<v Speaker 1>and maybe we need I need to dial down the

0:16:17.720 --> 0:16:21.160
<v Speaker 1>stakes a little bit. Like it's a fun, frankly very

0:16:21.160 --> 0:16:26.320
<v Speaker 1>silly show about productivity and it might not be perfect.

0:16:26.760 --> 0:16:30.120
<v Speaker 1>You know, there's nothing in nature is perfect. It doesn't exist, right,

0:16:30.200 --> 0:16:33.120
<v Speaker 1>and like taking that burden off of yourself, but also

0:16:33.840 --> 0:16:37.960
<v Speaker 1>the imperfection is the show, you know, is the whole thing,

0:16:38.200 --> 0:16:40.360
<v Speaker 1>and it's like for me anyway, it's the things that

0:16:40.400 --> 0:16:43.400
<v Speaker 1>are imperfect that are interesting, and like it's the moments

0:16:43.520 --> 0:16:46.400
<v Speaker 1>where things don't go right that you get to really

0:16:46.520 --> 0:16:47.680
<v Speaker 1>I mean, you know it sounds a little tripe, but

0:16:47.720 --> 0:16:51.040
<v Speaker 1>you do get to learn about yourself and it's it's

0:16:51.120 --> 0:16:55.080
<v Speaker 1>kind of fun. That's you know, that's basically it. I

0:16:55.120 --> 0:16:58.000
<v Speaker 1>mean usually like you kind of have the takeaways, um,

0:16:58.080 --> 0:17:00.440
<v Speaker 1>and so I would have you guys sort of work

0:17:00.480 --> 0:17:03.160
<v Speaker 1>on those things together and see how it's going, if

0:17:03.200 --> 0:17:06.160
<v Speaker 1>it's if it's improving, it's not improving, um, and then

0:17:06.600 --> 0:17:09.120
<v Speaker 1>you know that would be the next step. Yeah. Well,

0:17:09.280 --> 0:17:11.440
<v Speaker 1>we happened to be in the midway point of this

0:17:12.320 --> 0:17:16.400
<v Speaker 1>season for this show that we're doing, so there are

0:17:16.480 --> 0:17:20.520
<v Speaker 1>many of these we can apply these experiences to come

0:17:22.359 --> 0:17:40.720
<v Speaker 1>thank you, thank you. This is so good. Yeah. How

0:17:40.760 --> 0:17:43.800
<v Speaker 1>did you feel after that session with Ben? I was

0:17:43.840 --> 0:17:46.360
<v Speaker 1>exhausted and I felt like I needed to go home

0:17:46.400 --> 0:17:48.439
<v Speaker 1>and take a nap. Yeah. It was the first thing

0:17:48.480 --> 0:17:50.240
<v Speaker 1>we did in the morning, and I couldn't believe I

0:17:50.280 --> 0:17:51.960
<v Speaker 1>had a whole day ahead of me where I had

0:17:52.000 --> 0:17:53.919
<v Speaker 1>to do more. I just had to go back to

0:17:53.960 --> 0:17:56.720
<v Speaker 1>our desks and act like it was a normal work day,

0:17:57.320 --> 0:17:59.280
<v Speaker 1>but I felt good about it. We we said things

0:17:59.280 --> 0:18:01.480
<v Speaker 1>that needed to be said, we didn't hurt each other's

0:18:01.480 --> 0:18:05.640
<v Speaker 1>feelings too much, and we realized we were much more

0:18:05.640 --> 0:18:08.120
<v Speaker 1>aligned on a lot of things than we thought we were. Yeah,

0:18:08.160 --> 0:18:10.240
<v Speaker 1>you didn't call me I mean b In fact, some

0:18:10.280 --> 0:18:12.119
<v Speaker 1>of the things that I thought you didn't like about me,

0:18:12.160 --> 0:18:15.520
<v Speaker 1>you actually like about me. So yeah, I thought it

0:18:15.560 --> 0:18:18.959
<v Speaker 1>was productive and I took away three specific tips that

0:18:19.040 --> 0:18:22.000
<v Speaker 1>I think we could use going forward in our relationship.

0:18:22.600 --> 0:18:25.400
<v Speaker 1>So the first one I would say is that we

0:18:25.520 --> 0:18:30.119
<v Speaker 1>could communicate more face to face. Ben was pretty adamant

0:18:30.119 --> 0:18:33.920
<v Speaker 1>about that. The second one is try to remind ourselves

0:18:33.960 --> 0:18:37.360
<v Speaker 1>that not everything is an emergency all the time. And

0:18:37.440 --> 0:18:40.800
<v Speaker 1>the third one is that we can talk about our

0:18:40.840 --> 0:18:44.800
<v Speaker 1>emotions more when we're communicating instead of telling the other

0:18:44.880 --> 0:18:48.000
<v Speaker 1>person what we think they need to do. Yeah, so

0:18:48.040 --> 0:18:50.120
<v Speaker 1>the next step was to see if any of these

0:18:50.119 --> 0:19:13.600
<v Speaker 1>tips actually work. We'll see how that went after the break.

0:19:20.080 --> 0:19:21.879
<v Speaker 1>So now it's a few days after we've met with

0:19:21.960 --> 0:19:24.280
<v Speaker 1>Ben and he's given us some tips, But honestly, we

0:19:24.280 --> 0:19:27.399
<v Speaker 1>weren't thinking about them that much because we were busy

0:19:27.440 --> 0:19:30.479
<v Speaker 1>trying to wrap up an episode of this show, and

0:19:30.520 --> 0:19:35.879
<v Speaker 1>then something happened. Becca. You requested a last minute change

0:19:35.920 --> 0:19:38.960
<v Speaker 1>to an episode that was about to be published, and

0:19:39.160 --> 0:19:44.399
<v Speaker 1>you did it over chat I know, and you had

0:19:44.440 --> 0:19:46.680
<v Speaker 1>left for the day and you didn't get to sign

0:19:46.720 --> 0:19:50.320
<v Speaker 1>off on the change, which is what needed to happen,

0:19:51.000 --> 0:19:54.400
<v Speaker 1>but it ended up going through anyway, and you were

0:19:55.080 --> 0:19:58.919
<v Speaker 1>understandably not happy about it. Yeah, so I sent you

0:19:59.000 --> 0:20:03.040
<v Speaker 1>kind of a terse message over chat, basically saying it's

0:20:03.080 --> 0:20:04.800
<v Speaker 1>too late to do anything about this now, but I

0:20:04.840 --> 0:20:07.639
<v Speaker 1>don't like the way we handled this. And then of

0:20:07.680 --> 0:20:10.880
<v Speaker 1>course it dawned on me this was the perfect opportunity

0:20:11.000 --> 0:20:14.760
<v Speaker 1>to test out Ben's advice to handle these things in

0:20:14.840 --> 0:20:19.520
<v Speaker 1>person and not as we were doing over chat. So

0:20:19.560 --> 0:20:21.280
<v Speaker 1>the next morning we found a spot to sit in

0:20:21.320 --> 0:20:26.440
<v Speaker 1>the newsroom to talk over our issues. So last night

0:20:27.320 --> 0:20:31.639
<v Speaker 1>I was annoyed about something that happened over chat after

0:20:31.680 --> 0:20:34.040
<v Speaker 1>I left the office. First, I'm sorry that had happened

0:20:34.040 --> 0:20:37.119
<v Speaker 1>that way, Like, I agree that we should not be

0:20:37.240 --> 0:20:39.880
<v Speaker 1>doing last minute and it's let the person who owns

0:20:39.920 --> 0:20:41.720
<v Speaker 1>the episode, which you did, does not get to sign

0:20:41.760 --> 0:20:43.919
<v Speaker 1>off on. And I kind of, in back my mind

0:20:44.000 --> 0:20:46.320
<v Speaker 1>knew that was happening, but we were both less like

0:20:46.400 --> 0:20:48.800
<v Speaker 1>chaosma or you were. I was running to an appointment

0:20:49.240 --> 0:20:52.000
<v Speaker 1>and it was five am. I think maybe you felt

0:20:52.160 --> 0:20:56.040
<v Speaker 1>more strongly about it than I gave you credit for,

0:20:56.200 --> 0:20:58.920
<v Speaker 1>because you said I want this edit. I had taken

0:20:58.960 --> 0:21:02.080
<v Speaker 1>a bunch of your other edit it's on a previous draft,

0:21:02.200 --> 0:21:04.600
<v Speaker 1>and then I had said this one thing that you

0:21:04.640 --> 0:21:06.120
<v Speaker 1>said I don't really agree with. I think we should

0:21:06.200 --> 0:21:08.399
<v Speaker 1>keep it in. Yeah, And then you heard it in

0:21:08.440 --> 0:21:11.280
<v Speaker 1>the final draft of the show that was right about

0:21:11.280 --> 0:21:13.000
<v Speaker 1>to be published, and you were like, I still don't

0:21:13.040 --> 0:21:14.600
<v Speaker 1>like this, And that was the thing I didn't have

0:21:14.600 --> 0:21:16.840
<v Speaker 1>a chance to respond to. It wasn't just an edit

0:21:16.880 --> 0:21:20.000
<v Speaker 1>I didn't like. It was something where I like the

0:21:20.040 --> 0:21:22.080
<v Speaker 1>way I've not sounded that I was saying something I

0:21:22.119 --> 0:21:23.760
<v Speaker 1>don't want to be on the record saying, and don't

0:21:23.880 --> 0:21:27.040
<v Speaker 1>be in and I think that I don't know how

0:21:27.040 --> 0:21:29.280
<v Speaker 1>to like quotify this. I'm not sure if we can.

0:21:29.440 --> 0:21:33.920
<v Speaker 1>But it's if you ever were like, I don't want

0:21:33.960 --> 0:21:36.520
<v Speaker 1>to say this on tape, I feel like there should

0:21:36.520 --> 0:21:40.159
<v Speaker 1>be some sort of clause clause, and like making a

0:21:40.200 --> 0:21:42.560
<v Speaker 1>show where it's like if you ever were like I

0:21:42.680 --> 0:21:45.640
<v Speaker 1>hate people who juggle, and then you were like, great,

0:21:45.680 --> 0:21:47.919
<v Speaker 1>I don't believe that, but I think I could have

0:21:47.960 --> 0:21:50.120
<v Speaker 1>explained that to you in person and also be more

0:21:50.119 --> 0:21:54.560
<v Speaker 1>clear about it. I understood that you felt like you

0:21:55.240 --> 0:21:57.080
<v Speaker 1>you weren't represented well and this thing that you said,

0:21:57.119 --> 0:22:02.080
<v Speaker 1>and I felt like you were overreacting, and so I

0:22:02.080 --> 0:22:04.280
<v Speaker 1>think probably I didn't understand the extent to which I

0:22:04.359 --> 0:22:06.679
<v Speaker 1>bothered you. And then I also kind of was like,

0:22:07.400 --> 0:22:10.159
<v Speaker 1>I think she's overthinking this. Like I think to me

0:22:10.840 --> 0:22:13.439
<v Speaker 1>that moment when I listened to it sounded perfectly incu

0:22:13.680 --> 0:22:17.080
<v Speaker 1>like a perfectly omacuous exchange. And I think that probably

0:22:17.080 --> 0:22:19.199
<v Speaker 1>what needed to happen was you needed to communicate to me,

0:22:21.160 --> 0:22:24.720
<v Speaker 1>I don't like this. You're not getting why I don't

0:22:24.760 --> 0:22:28.639
<v Speaker 1>like this, But this isn't about This is about, yeah,

0:22:29.000 --> 0:22:31.280
<v Speaker 1>something about me that I don't want on tape. I

0:22:31.320 --> 0:22:33.359
<v Speaker 1>think that the not to get too bad about it,

0:22:33.359 --> 0:22:36.040
<v Speaker 1>But I think the value of talking face to face

0:22:36.200 --> 0:22:38.720
<v Speaker 1>is that the issue I thought we were having was

0:22:38.760 --> 0:22:42.120
<v Speaker 1>that we had is that like I was like, well,

0:22:42.200 --> 0:22:44.119
<v Speaker 1>this this is my episodes where I should be the

0:22:44.119 --> 0:22:49.040
<v Speaker 1>final sign off, which I think, but you basically agree

0:22:49.080 --> 0:22:51.320
<v Speaker 1>with that. Yeah, Well, I'm glad we didn't let it

0:22:51.320 --> 0:22:54.159
<v Speaker 1>continue to unfold over chat because this is a busy

0:22:54.160 --> 0:22:55.840
<v Speaker 1>morning and that would have been easy to do. Yeah,

0:22:56.040 --> 0:22:58.920
<v Speaker 1>I feel like we came to two important points, which

0:22:59.000 --> 0:23:01.399
<v Speaker 1>is that like, the one who owns that episode should

0:23:01.440 --> 0:23:03.280
<v Speaker 1>on the episode and we should be respectable of that.

0:23:03.600 --> 0:23:05.800
<v Speaker 1>And we should also be mindful if there's like times

0:23:05.800 --> 0:23:08.640
<v Speaker 1>and episodes people really feel uncomfortable with what they're saying

0:23:09.240 --> 0:23:12.160
<v Speaker 1>and tried to express that better. I think we should

0:23:12.160 --> 0:23:15.359
<v Speaker 1>have a paganism though, Like I don't want anyone to

0:23:15.359 --> 0:23:17.200
<v Speaker 1>feel like they can't say like, no, you sound good,

0:23:17.200 --> 0:23:19.040
<v Speaker 1>and we keep it in because I think that instinct

0:23:19.119 --> 0:23:22.320
<v Speaker 1>is right too. We should be like I'm invoking yeah,

0:23:22.440 --> 0:23:36.119
<v Speaker 1>I'm invoking the you know, personal discomfort clause. Yeah. I

0:23:36.160 --> 0:23:40.080
<v Speaker 1>will say, as somebody who does like face to face encounters,

0:23:40.119 --> 0:23:42.439
<v Speaker 1>that one even better than I thought it would. You

0:23:42.480 --> 0:23:45.280
<v Speaker 1>were in paradise, that was so face to face, and

0:23:45.320 --> 0:23:48.480
<v Speaker 1>it would have been a bigger fight if it had

0:23:48.520 --> 0:23:50.840
<v Speaker 1>stayed on chat, yeah, because we would have just kept

0:23:50.920 --> 0:23:54.800
<v Speaker 1>kind of missing each other's main point and staying annoyed

0:23:55.320 --> 0:24:00.520
<v Speaker 1>privately about the things we were annoyed about. So I

0:24:00.640 --> 0:24:04.360
<v Speaker 1>honestly felt bad about sending you a snotty chat message

0:24:04.359 --> 0:24:07.000
<v Speaker 1>at like nine thirty at night the minute after I

0:24:07.040 --> 0:24:09.960
<v Speaker 1>did it, and then I was nervous about sitting together

0:24:10.000 --> 0:24:13.040
<v Speaker 1>and talking about it, and then so relieved that we did.

0:24:13.160 --> 0:24:16.679
<v Speaker 1>And I think that we we came away from it

0:24:17.160 --> 0:24:20.200
<v Speaker 1>understanding something that we didn't understand before, which is that's

0:24:20.200 --> 0:24:23.120
<v Speaker 1>the whole idea. Yeah, I agree. I will say that

0:24:23.640 --> 0:24:26.320
<v Speaker 1>we spent twenty minutes talking about this one chat, and

0:24:26.359 --> 0:24:29.320
<v Speaker 1>I don't know how people how we're supposed to do

0:24:29.400 --> 0:24:34.520
<v Speaker 1>that for all of our interpersonal conflicts like that seems.

0:24:33.240 --> 0:24:38.240
<v Speaker 1>I think if we had snotty chat arguments every day,

0:24:38.680 --> 0:24:40.720
<v Speaker 1>we would have to probably be more efficient about the

0:24:40.760 --> 0:24:43.960
<v Speaker 1>I r L conversations. But this doesn't come up that often.

0:24:44.040 --> 0:24:46.280
<v Speaker 1>It's not that common that we have a real life,

0:24:47.760 --> 0:24:52.159
<v Speaker 1>bona fide conflict like this. Maybe like every two or

0:24:52.200 --> 0:24:54.280
<v Speaker 1>three weeks, once a month, I don't know. So we

0:24:54.280 --> 0:24:56.040
<v Speaker 1>could do a twenty minute we could do a twenty

0:24:56.040 --> 0:25:00.280
<v Speaker 1>minute heart to heart every month. Yeah, alright, let's we'll

0:25:00.280 --> 0:25:02.240
<v Speaker 1>try to commit to that. I don't even like you

0:25:02.240 --> 0:25:03.880
<v Speaker 1>want to do it twenty hard to heart every day

0:25:03.960 --> 0:25:19.600
<v Speaker 1>right now. I think it's fair to say we enjoyed

0:25:19.640 --> 0:25:23.320
<v Speaker 1>a lot of these experiences, but the measure of success

0:25:23.480 --> 0:25:26.719
<v Speaker 1>for our experiment was if we used a tip that

0:25:26.760 --> 0:25:30.520
<v Speaker 1>we learned from our coach and it worked, then we

0:25:30.560 --> 0:25:32.840
<v Speaker 1>would consider it a success. Would you say that we

0:25:32.880 --> 0:25:36.040
<v Speaker 1>did it? I think we did. Yeah, yeah, totally. I

0:25:36.040 --> 0:25:37.800
<v Speaker 1>mean we wouldn't have talked face to face if it

0:25:37.840 --> 0:25:40.280
<v Speaker 1>hadn't been for Ben, And the face to face talk

0:25:40.359 --> 0:25:43.720
<v Speaker 1>was way more fruitful than a chat conversation would have been,

0:25:43.720 --> 0:25:48.119
<v Speaker 1>So I think that equals it worked. Yes. Agree. I

0:25:48.160 --> 0:25:49.760
<v Speaker 1>think we need to say that seeing Ben is not

0:25:49.840 --> 0:25:52.320
<v Speaker 1>a reasonable option for most people who are just working

0:25:52.320 --> 0:25:54.600
<v Speaker 1>on work projects with their cut workers. Yeah, they don't

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<v Speaker 1>have four out of pocket to spend on improving their

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<v Speaker 1>work relationships. But I do you think it is I

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<v Speaker 1>able to work on your work relationship And that's something

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<v Speaker 1>that Erica, who we talked to earlier said is a

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<v Speaker 1>skill that most of us aren't trained for. I think

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<v Speaker 1>if companies were smart, they would pick up the slack

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<v Speaker 1>here a little bit, like maybe not invest in four

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<v Speaker 1>management coaches for everybody, but do some training around this

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<v Speaker 1>with their employees and take it seriously as something people

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<v Speaker 1>need to work on. I don't know I would be

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<v Speaker 1>down for a certain company to continue paying for four

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<v Speaker 1>therapy sessions. I don't know it's a good idea. Next

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<v Speaker 1>week on Works for Me, Francesco cleans out her inbox.

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<v Speaker 1>Where would you say I rank and like among all

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<v Speaker 1>the people you work with? Am I like the worst

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<v Speaker 1>about email? Or am I in the middle? Or am

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<v Speaker 1>I post to the bottom? I don't think you're at

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<v Speaker 1>the very bottom, but you're near the bottom. Thanks for

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<v Speaker 1>listening to another episode of Works for Me. If you

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<v Speaker 1>like our show, head on over at to Apple Podcasts

0:27:07.200 --> 0:27:10.680
<v Speaker 1>or wherever you listen to podcasts and rate, review and subscribe.

0:27:11.320 --> 0:27:14.920
<v Speaker 1>This show was hosted by me Backa Greenfield and Me

0:27:15.160 --> 0:27:18.200
<v Speaker 1>Francesca Leivie. And if you have a workplace problem you're

0:27:18.240 --> 0:27:19.960
<v Speaker 1>trying to solve, we'd love to hear about it. So

0:27:20.040 --> 0:27:22.399
<v Speaker 1>leave us a voicemailt with two one to six one

0:27:22.520 --> 0:27:25.680
<v Speaker 1>seven zero six and we might use it on the show.

0:27:26.200 --> 0:27:29.840
<v Speaker 1>Or you could tweet at us I'm at Francesca today

0:27:30.000 --> 0:27:34.399
<v Speaker 1>and I'm at rs Greenfield. You can find more great

0:27:34.720 --> 0:27:38.040
<v Speaker 1>Works for Me content on our show page at Bloomberg

0:27:38.080 --> 0:27:40.600
<v Speaker 1>dot com slash Work for Me, where we also have

0:27:40.640 --> 0:27:44.520
<v Speaker 1>illustrations done by Jordan's Spear. The show was produced by

0:27:44.560 --> 0:27:47.639
<v Speaker 1>Cooper four Hits and Francis Bellivia is Bloomberg's head of

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<v Speaker 1>podcast