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Speaker 1: Today, we call a guy who is very skeptical about

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Speaker 1: auto mechanics. Oh yeah, he does not trust them and

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Speaker 1: is convinced he was scammed before, even changed auto shops

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Speaker 1: after that happened. So, of course his girlfriend's very aware

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Speaker 1: of his auto fears, which is why the second he

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Speaker 1: brought his car in for routine maintenance, she reached out

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Speaker 1: to us and said, get them being your phone tap

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Speaker 1: right now.

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Speaker 2: We're working Jeffrey's phone taps on the twenties yellow.

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Speaker 1: Hi, Dustin, Yeah, d hey Dustin, This is Tony from

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Speaker 1: Stauta Repair.

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Speaker 2: How you doing today? Yeah?

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Speaker 1: Pretty good?

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Speaker 2: Great, So I.

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Speaker 1: Just wanted to give you a quick update on your

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Speaker 1: vehicle here because during the inspection I noticed that your

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Speaker 1: windshield wipers were on their last legs there, uh huh,

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Speaker 1: looking pretty ratty. So I went ahead just replaced those

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Speaker 1: for you. Okay, you just replaced them. Yeah, and look

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Speaker 1: best part about it is the ones that you needed

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Speaker 1: were actually discounted. Okay, four dollars, that's it, so normally

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Speaker 1: they're triple that.

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Speaker 2: Well, that's good news.

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Speaker 1: You don't hear that often things are discounted. Yeah, okay, good,

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Speaker 1: So just confirming you're okay that we did that.

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Speaker 2: Yeah, that's all good. Great, So with the.

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Speaker 1: Four dollar blades and the eighty two dollars of labor,

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Speaker 1: we can move on to some of the other maintenance issues.

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Speaker 1: Are you saying eighty two dollars in labor for the blades, well,

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Speaker 1: eighty six considering the four dollars blades before tax I

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Speaker 1: don't understand. I mean, how long can it take you

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Speaker 1: to replace wiper blades? Like ten seconds? You're not wrong,

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Speaker 1: It's about ten seconds per blade. But we charged by

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Speaker 1: the hour here, so we had our best mechanic do it,

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Speaker 1: and you just got your best mechanic put on wiper blades.

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Speaker 2: I mean, I feels like.

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Speaker 1: It's a bit excesses, don't you think. I mean, customer

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Speaker 1: satisfaction is our top priority, so I can take them off.

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Speaker 1: It makes you feel better. Yeah, all right, that'll be

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Speaker 1: another eighty two.

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Speaker 2: Hold on, no, hey.

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Speaker 1: Sal yeah, no, the owner of the blue Corolla he

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Speaker 1: wants you to take the new blades off off.

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Speaker 2: I just put him off. Yeah, he changed his mind.

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Speaker 2: Don't want you to take them off. I didn't want

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Speaker 2: you to put them on in the first one. Okay,

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Speaker 2: this is getting confusing. Listen.

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Speaker 1: The only thing that's confusing is that you're out into

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Speaker 1: the bill.

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Speaker 2: Man. Okay, just let me see if I can stop them.

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Speaker 2: Hold on, hey, sal yeah yeah, I'll stops. What were

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Speaker 2: you doing? Don't don't take the blades off anymore. You

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Speaker 2: just said to think bad off. I already got him.

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Speaker 2: All customers being difficult, man.

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Speaker 1: I'm not being difficult.

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Speaker 2: You're the one being difficult. Excuse you can do? Not

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Speaker 2: yell because now I can't talk to my guy here,

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Speaker 2: So I offer on or whatever because it takes like

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Speaker 2: ten seconds. Okay, I hold on, let me check with them.

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Speaker 2: So way do you want him honor do you want

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Speaker 2: him off?

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Speaker 1: Just freeze the guy, don't have him do any freezing. Okay,

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Speaker 1: hold so, hey, shop freeze, don't move, am I under.

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Speaker 2: Just don't ye don't want you to move it all.

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Speaker 2: That's not what I meant, sir.

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Speaker 1: You told me to tell him to freeze, and I

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Speaker 1: tell him to freeze, and now you're complaining. Just stop

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Speaker 1: any on, freeze shut the I'm talking to the customer.

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Speaker 1: Don't talk.

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Speaker 2: What's going on? Okay? What do you want?

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Speaker 1: I want a full rundown of everything that you're gonna

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Speaker 1: charge me for, Okay, Stan, I got it?

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Speaker 2: Are you sure you got it? I'm sure because it

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Speaker 2: doesn't sound like it. It sounds like you guys are

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Speaker 2: a bunch of morons.

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Speaker 1: You're right, but we're about to do the regular service

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Speaker 1: on your car, but just for the blades, we've come

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Speaker 1: out to a reasonable three hundred and twenty dollars. That's

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Speaker 1: a bargain. Three hundred and twenty dollars.

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Speaker 2: Are you insane? We started with four dollars per wipe?

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Speaker 2: Or how do we get up to three.

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Speaker 1: Hundred and twenty? You could thank sal for that. He's

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Speaker 1: been working really hard, taking him on and off.

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Speaker 2: All right, I'm not gonna talk to you guys anymore.

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Speaker 2: This is a complete scam and I'm done with it.

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Speaker 2: What are you saying? I'm telling you got a shady business?

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Speaker 2: You're up charging me three hundred and twenty dollars for nothing.

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Speaker 2: I'm coming over right now picking up my car. Well,

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Speaker 2: hold it, because I do need to tell you.

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Speaker 1: It is a mechanics holiday today, so we're gonna be

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Speaker 1: shutting the shop down early.

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Speaker 2: What are you talking about? Mechanics holiday?

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Speaker 1: Yeah?

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Speaker 2: Holiday, Yeah means men's after this.

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Speaker 1: Okay, this is the most unbelievable thing I've ever heard

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Speaker 1: you are not going to.

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Speaker 2: Get away with it.

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Speaker 1: Okay, all I'm doing is what your girlfriend Leah has

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Speaker 1: asked me to do here, which is a prank on

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Speaker 1: the radio. Listen, you're not going to get away. I

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Speaker 1: would bring it up with your girlfriend Leah. She's the

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Speaker 1: one that listens to Brook and Jeffrey in the Morning.

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Speaker 1: We're the ones who are doing that phone tap on you,

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Speaker 1: So talk to her about it. Dude, what what are

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Speaker 1: you What are you even talking about it? What are

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Speaker 1: you talking about?

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Speaker 2: I'm saying it's a joke. You're on the radio right now.

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Speaker 2: My name is jeff from Brook and Jeffrey in the Morning.

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Speaker 2: Take a breath. Man, Your girlfriend Leah.

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Speaker 1: Said that you hate bringing your car in to get

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Speaker 1: service because you're always worried about getting scammed.

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Speaker 2: So she thought we could mess with you. Oh my god,

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Speaker 2: I can't believe you got me on a mechanic holiday. Hey,

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Speaker 2: but seriously, what do you want me to do with

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Speaker 2: the wipers? Because I like, I've.

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Speaker 1: Thrown them on and off and off and yeah, sounds

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Speaker 1: really confused over here, man, could you just give us

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Speaker 1: some clarification. I don't know, he says he wants eight

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Speaker 1: more wiper blades, and so away, I put eight more

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Speaker 1: on their sal can. I n freeze

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Speaker 2: Broke in Jeffrey's phone taps on the twenties