WEBVTT - A Masterclass in Networking— How Being Radically Generous Pays Off: with PR Expert Rachel Rischall

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<v Speaker 1>Big things happen when you're pretty, pretty bold, pretty clever,

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<v Speaker 1>pretty strong. I'm Danielle Robe, and each week my guests

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<v Speaker 1>and I have conversations that.

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<v Speaker 2>Put a new spin on pretty this is pretty smart.

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<v Speaker 1>Today we're going to find out how one woman turned

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<v Speaker 1>a cold LinkedIn message and coffee meeting into six hundred

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<v Speaker 1>thousand dollars in revenue, and how you can do it too,

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<v Speaker 1>just by networking. But before we get into the interview,

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<v Speaker 1>I want to share a little bit. So I really

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<v Speaker 1>wanted to cover this topic because I think it's integral

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<v Speaker 1>to success and I want us to succeed, and also

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<v Speaker 1>because I think we've gotten networking all wrong. When someone

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<v Speaker 1>says that word, the first thing that comes to my

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<v Speaker 1>mind is a bunch of people with name tags at

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<v Speaker 1>a Hyatt with Paisley Green carpet, drinking bad coffee and

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<v Speaker 1>shaking hands. And then I heard Mark Cuban talk about

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<v Speaker 1>networking and he said, people think it's about selling, but

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<v Speaker 1>really it's about helping. And that reframe, that's what it's

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<v Speaker 1>all about. What if instead of concerning ourselves with what

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<v Speaker 1>we can get from somebody, we ask ourselves what we

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<v Speaker 1>can give. I'll tell you a little bit about my

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<v Speaker 1>own experience with networking. I've always been a people person.

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<v Speaker 1>After I got my first job in TV and got

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<v Speaker 1>kind of like a baseline understanding of how things worked,

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<v Speaker 1>I promised myself to always make it about the people,

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<v Speaker 1>the people I worked with, the people I covered, the

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<v Speaker 1>people watching at home, and when I think back on

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<v Speaker 1>my career, the essential ingredient has always been people relationships.

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<v Speaker 1>When I first moved to LA from Chicago, I would

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<v Speaker 1>cold email people for coffee meetings.

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<v Speaker 2>I spent any extra time I.

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<v Speaker 1>Had finding people on LinkedIn, and honestly, I even stood

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<v Speaker 1>outside of an executive's office with coffee and doughnuts for

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<v Speaker 1>three mornings in a row to get a meeting with him.

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<v Speaker 1>One time, I just wanted a foot in the door.

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<v Speaker 1>I looked at all of the people I considered successful.

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<v Speaker 1>I saw that absolutely no one successfully does anything alone.

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<v Speaker 1>But if you don't want to stand outside of a

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<v Speaker 1>building with coffee and donuts, how do you meet people?

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<v Speaker 1>How do you get to know people? What do you

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<v Speaker 1>send in a proper cold email to connect? How do

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<v Speaker 1>you quote unquote network authentically. The first thing is to

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<v Speaker 1>abolish that word, because it definitely gives convention vibes. I

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<v Speaker 1>think we should rebrand it as relationship building, because that's

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<v Speaker 1>what it truly is.

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<v Speaker 2>So I wanted to call on one.

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<v Speaker 1>Of the best relationship builders that I know, a twenty

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<v Speaker 1>year vet in public relations, Rachel Gilman. Rischel is the

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<v Speaker 1>founder of three PR. She works with huge national brands

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<v Speaker 1>and clients. She's an expert communicator with an innate passion

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<v Speaker 1>for finding, crafting, and sharing compelling stories. I went to

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<v Speaker 1>write about her and I saw that one of her

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<v Speaker 1>former clients wrote something that I think just captures her perfectly. Emily,

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<v Speaker 1>a CEO, says, Rachel is a force. Not only is

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<v Speaker 1>she extremely talented, her pitches could win Pulletzer prizes and

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<v Speaker 1>the most connected person I know she has somehow one

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<v Speaker 1>degree away from everyone, but she's also unbelievably loyal and dedicated.

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<v Speaker 2>When Rachel works with a client, she's all in.

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<v Speaker 1>She becomes personally invested in your brand and it shows

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<v Speaker 1>through her constant hustle and celebration of your wins as

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<v Speaker 1>her own. Rachel knows how to form strong, valuable, long

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<v Speaker 1>lasting relationships. She's so generous. So today is a masterclass

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<v Speaker 1>in networking. Excuse me, let me try that again. Today

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<v Speaker 1>is a masterclass in relationship building, though, Rachel pr is

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<v Speaker 1>all about relationships. Your job is quite literally to ask

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<v Speaker 1>people for things all of the time, and I've never

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<v Speaker 1>seen anybody do it better with more grace and kindness

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<v Speaker 1>than you. But you say that people have the idea

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<v Speaker 1>of networking all wrong.

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<v Speaker 2>So what do you mean.

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<v Speaker 3>Well, first of all, thank you. You're so kind, and

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<v Speaker 3>I think that true. Everything that you just said really

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<v Speaker 3>warms my heart, so I appreciate it. But I think

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<v Speaker 3>people unintentionally view relationships very transactionally. People get caught up

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<v Speaker 3>in the moment and they think what can this person

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<v Speaker 3>do for me? And then they believe it's a one

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<v Speaker 3>off transaction and then they can move on. And I

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<v Speaker 3>really have a completely different mindset about it. I think

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<v Speaker 3>about relationships as endless possibilities and I really like to

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<v Speaker 3>hold on to people. I was thinking about this idea

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<v Speaker 3>of having a really expansive mindset about relationships and the

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<v Speaker 3>Hotel California, like, once you come in, you can never leave.

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<v Speaker 3>Oh I like that somebody that I really like or

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<v Speaker 3>I feel connected to, or I respect you, or we

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<v Speaker 3>have worked together, well, you are forever in my hotel

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<v Speaker 3>relationships and you will always have a place there. I

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<v Speaker 3>really like to ensure that I don't work with people

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<v Speaker 3>in the way that one thing is done and we've

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<v Speaker 3>moved on and.

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<v Speaker 4>The door closes.

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<v Speaker 3>I really like to see how they can come back

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<v Speaker 3>to each other over and over again and it can

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<v Speaker 3>be mutually beneficial.

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<v Speaker 1>Well, you also are such a big giver. I've always

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<v Speaker 1>tried to be a giver too. I think Adam Grant

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<v Speaker 1>sort of has this theory where he talks about going first,

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<v Speaker 1>whether you're in a meeting or saying hello first, even

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<v Speaker 1>on a sidewalk. But people get so caught up, I

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<v Speaker 1>think in not wanting to give ideas a way. I

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<v Speaker 1>was actually at a brainstorm the other day and someone

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<v Speaker 1>said I haven't launched my project because I'm trademarking the idea.

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<v Speaker 1>And all I could think in my head was what

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<v Speaker 1>a waste of time? Because like, you can't like somebody's

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<v Speaker 1>always going to be doing things. You can't feel so

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<v Speaker 1>proprietary over your information, your ideas.

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<v Speaker 2>You just have to move and go.

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<v Speaker 1>And so you are the queen of giving, giving, giving,

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<v Speaker 1>even if you know that nothing could be in return

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<v Speaker 1>for you in the near or or long long future.

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<v Speaker 2>Where does that come from?

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<v Speaker 3>I think I should probably credit my mom because she's

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<v Speaker 3>one of the most emotionally generous people I know. But

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<v Speaker 3>I think over time, I've realized that you might not

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<v Speaker 3>get something back from somebody that you help, and that's okay,

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<v Speaker 3>but I believe in the scales of life and business

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<v Speaker 3>you will. So if you continually operate with the mindset

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<v Speaker 3>of I'm going to be generous with my time, my referrals,

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<v Speaker 3>my expertise, invariably it will come around and you too

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<v Speaker 3>will be the benefactor of somebody else's generosity. So I

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<v Speaker 3>think we're all playing as part of this game. But

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<v Speaker 3>it only works if you're a generous player. And when

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<v Speaker 3>I was launching my career and I had nothing to

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<v Speaker 3>bring to the table except a lot of questions, people

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<v Speaker 3>were very kind to me to have lunches and coffees

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<v Speaker 3>and resume feedback, and I soaked it all up and

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<v Speaker 3>I hope I was gracious, But to be honest, I'm

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<v Speaker 3>sure at certain points I fail to say thank you,

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<v Speaker 3>or I didn't really close the loop. Well because I

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<v Speaker 3>was twenty two and new to everything, But now sitting

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<v Speaker 3>almost twenty years later in my career, I feel really

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<v Speaker 3>morally obligated to pay it forward and help people. And

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<v Speaker 3>I was thinking of two silly examples recently. But this

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<v Speaker 3>past summer, I was on the plaza of the Today

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<v Speaker 3>Show for a family trip, and we were getting this

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<v Speaker 3>really cool experience of being on the plaza and hearing

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<v Speaker 3>a concert. And I watched this girl who was a

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<v Speaker 3>page for the Today Show make the rounds, and she

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<v Speaker 3>was doing their social media and taking pictures and grabbing content,

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<v Speaker 3>and I just remembered being a twenty two year old intern,

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<v Speaker 3>and so I started talking to her and asking her questions,

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<v Speaker 3>and she was sharing that she's really happy to be there.

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<v Speaker 3>She hopes she gets hired full time. She's not sure

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<v Speaker 3>what's going to happen. Intern salary doesn't go very far

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<v Speaker 3>in New York. And I said, I know, I just

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<v Speaker 3>met you, but if you ever want to reach out

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<v Speaker 3>and talk about your career, I love helping young women.

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<v Speaker 3>I feel really invested in helping people move ahead. I

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<v Speaker 3>have a lot of friends in the business. So here's

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<v Speaker 3>my email address, and to her credit, she did email me,

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<v Speaker 3>and then we did a session working on her resume

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<v Speaker 3>and taking all this great experience she had had already

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<v Speaker 3>but just reframing it to be a little bit more

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<v Speaker 3>impact fault. And then we stayed in touch and she

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<v Speaker 3>told me about her interview process and what she was

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<v Speaker 3>hoping would happen.

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<v Speaker 4>And now she's staffing the green room at the Today Shows.

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<v Speaker 3>She gets to work with all the talent that comes

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<v Speaker 3>in and all of the anchors, and she's so thoughtful

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<v Speaker 3>and thankful, and it makes me just like beam to

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<v Speaker 3>know that she's on this track. Maybe in ten years

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<v Speaker 3>she will be a big somebody at the Today Show

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<v Speaker 3>and I will be able to ask for some sort

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<v Speaker 3>of favor, but maybe not, and that's okay. I just

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<v Speaker 3>feel like I did a good deed and that can

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<v Speaker 3>be where it sits. I also just found out the

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<v Speaker 3>other day that my high school mentor's friend's granddaughter got

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<v Speaker 3>her first PR job because of an intro I made,

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<v Speaker 3>and that's like as many degrees as you can go.

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<v Speaker 3>But I'm so thrilled because your first PR job really

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<v Speaker 3>sets the temple for the rest of your career. And

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<v Speaker 3>I know she's going to be in great hands, and

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<v Speaker 3>I hope that in five, ten, fifteen years I get

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<v Speaker 3>to hear about her thriving. So I do that because

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<v Speaker 3>I feel like it's the right thing to do, but

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<v Speaker 3>people continually do it for me, so it all works out.

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<v Speaker 2>I feel the same way.

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<v Speaker 1>There's the kind of a rise in especially with gen Z.

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<v Speaker 1>I hear it a lot with being paid for your time,

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<v Speaker 1>and I still don't know how I feel about this.

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<v Speaker 1>I think a lot of people would say nowadays, you

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<v Speaker 1>have such an expertise twenty years in the business that

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<v Speaker 1>someone could call you and you could charge them for

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<v Speaker 1>thirty minutes of your time.

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<v Speaker 2>I've never felt right about that.

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<v Speaker 1>I feel like you and I are on the same page,

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<v Speaker 1>not that if somebody does that it's wrong. I just

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<v Speaker 1>again like, don't feel like the scales work that way.

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<v Speaker 1>Do you have any sort of thoughts on that. Have

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<v Speaker 1>you heard young people talk about this concept.

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<v Speaker 4>Yes, and I've heard my peers talk about it.

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<v Speaker 3>And I also feel a little bit of this dilemma

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<v Speaker 3>about it because I'm a huge advocate for knowing your

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<v Speaker 3>worth and being able to have sometimes an uncomfortable conversation

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<v Speaker 3>and say, actually, this is my fee, or if you

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<v Speaker 3>want me to do this, here's my rate. And I've

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<v Speaker 3>worked very hard to get over the uncomfortable hurdle of

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<v Speaker 3>telling people there's a cost attached. Right that being said,

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<v Speaker 3>As I mentioned, I really believe in emotional generosity and

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<v Speaker 3>trying to pay it forward. So I think I try

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<v Speaker 3>to evaluate each opportunity based on intent. So if this

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<v Speaker 3>is someone who's in college or newly out of college,

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<v Speaker 3>there's a strong connection between us. I'm doing a favor

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<v Speaker 3>for someone in my parents' network or whatnot, I'm not

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<v Speaker 3>going to charge them for it. But if somebody's coming

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<v Speaker 3>to me and they're bringing this expectation that I owe

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<v Speaker 3>them some information, or that I should feel fortunate to

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<v Speaker 3>have their time, or there's something going on where they

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<v Speaker 3>want to extract something from me, but I don't feel

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<v Speaker 3>like the intent behind it is great or for them

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<v Speaker 3>it really is a true transaction. I am more prone

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<v Speaker 3>to say here's an hourly rate, or to look for

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<v Speaker 3>a way to balance the scales a little bit, because

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<v Speaker 3>at the end of the conversation they might feel wonderful,

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<v Speaker 3>but I don't want to feel taken advantage of.

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<v Speaker 1>Oh that's interesting, So let's talk about that word transactional,

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<v Speaker 1>because you say that a short term approach like that

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<v Speaker 1>actually can hold you back in some ways.

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<v Speaker 3>Oh, I fully agree, and I see people do it

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<v Speaker 3>all the time. I'm amazed when I will connect with

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<v Speaker 3>somebody and I will end by saying, and I mean

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<v Speaker 3>this genuinely, Hey, keep in touch, like if you have

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<v Speaker 3>any questions, I'm happy to help you in the future.

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<v Speaker 3>I'm happy to look at materials. I'm happy to make introductions.

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<v Speaker 3>I do this constantly when someone comes to me through

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<v Speaker 3>a referral, and over and over again, people will not

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<v Speaker 3>continue the relationship. They will just drop off entirely, and

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<v Speaker 3>I think, what a loss. We never know what could transpire.

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<v Speaker 3>On the flip side, I find it so impressive when

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<v Speaker 3>people hold on for the long haul. My brother calls

0:11:36.080 --> 0:11:40.320
<v Speaker 3>it staying power. I love those relationships. And let me

0:11:40.320 --> 0:11:44.160
<v Speaker 3>give you a special example. I had a client who

0:11:44.360 --> 0:11:46.840
<v Speaker 3>had a recommendation for me. She said, I know somebody

0:11:46.880 --> 0:11:50.480
<v Speaker 3>really incredible that I think you should meet. And I

0:11:50.600 --> 0:11:53.400
<v Speaker 3>trust that when a client or somebody I really look

0:11:53.480 --> 0:11:56.240
<v Speaker 3>up to says you should meet someone, that's a lead

0:11:56.280 --> 0:11:57.120
<v Speaker 3>that I want to follow.

0:11:57.480 --> 0:11:59.559
<v Speaker 2>I know where this story is going, Rachel.

0:12:00.360 --> 0:12:02.720
<v Speaker 4>I was trying to sneak it by you, but that

0:12:02.960 --> 0:12:03.560
<v Speaker 4>was you.

0:12:03.120 --> 0:12:07.560
<v Speaker 3>You and I are a case study for a one

0:12:07.600 --> 0:12:10.800
<v Speaker 3>time introduction. You and I have met one singular time

0:12:10.840 --> 0:12:11.400
<v Speaker 3>for drinks.

0:12:11.640 --> 0:12:14.000
<v Speaker 1>So Jenny Petinkin when I did a show in Chicago.

0:12:14.080 --> 0:12:16.840
<v Speaker 1>Jenny Patinkin is a beauty expert. She has her own

0:12:16.880 --> 0:12:20.360
<v Speaker 1>line of beauty products. But anyways, she was your client

0:12:20.400 --> 0:12:23.000
<v Speaker 1>at one point, and I loved her, and she had

0:12:23.080 --> 0:12:24.920
<v Speaker 1>us all have drinks, the three of us, and then

0:12:24.960 --> 0:12:27.440
<v Speaker 1>you and I probably stay in touch more than she

0:12:27.520 --> 0:12:28.080
<v Speaker 1>and I do.

0:12:29.640 --> 0:12:31.719
<v Speaker 3>I actually just saw Jenny for coffee last week and

0:12:31.760 --> 0:12:33.160
<v Speaker 3>I said, oh, I'll give you a shout out for

0:12:33.200 --> 0:12:35.960
<v Speaker 3>this amazing connection. But no, Jenny's wonderful, as are her

0:12:36.000 --> 0:12:38.000
<v Speaker 3>beauty products. But she was kind of insistent, like, you

0:12:38.040 --> 0:12:40.319
<v Speaker 3>have to meet Danielle. I really think you guys would click.

0:12:40.400 --> 0:12:43.520
<v Speaker 3>And so I try to listen to those suggestions.

0:12:43.880 --> 0:12:45.040
<v Speaker 4>If somebody says you have.

0:12:44.920 --> 0:12:47.400
<v Speaker 3>To meet this person, I think there's usually a deeper reason.

0:12:47.800 --> 0:12:49.600
<v Speaker 3>And Sun Up, I met you, and I felt really

0:12:49.640 --> 0:12:51.680
<v Speaker 3>at home with your energy. I really liked you as

0:12:51.720 --> 0:12:53.640
<v Speaker 3>a person. I thought we were really smart and articulate

0:12:53.640 --> 0:12:56.560
<v Speaker 3>and interesting. And you didn't let go and I didn't

0:12:56.640 --> 0:12:59.640
<v Speaker 3>let go. And so four years later, you've become a very.

0:12:59.600 --> 0:13:00.520
<v Speaker 4>Important to me.

0:13:01.679 --> 0:13:05.600
<v Speaker 1>Well, I think part of nurturing these relationships, especially with

0:13:05.760 --> 0:13:08.840
<v Speaker 1>new ones, is finding natural ways to reach out. I

0:13:09.000 --> 0:13:12.000
<v Speaker 1>think that is actually a big struggle for people.

0:13:12.120 --> 0:13:14.599
<v Speaker 2>It induces a little bit of social anxiety.

0:13:14.960 --> 0:13:17.520
<v Speaker 1>How have you found natural ways to reach out and

0:13:17.520 --> 0:13:19.920
<v Speaker 1>sort of extend a hand when you meet somebody new.

0:13:20.080 --> 0:13:22.240
<v Speaker 3>In a professional sense, or when I'm trying to continue

0:13:22.240 --> 0:13:23.319
<v Speaker 3>a friendship, No.

0:13:23.360 --> 0:13:24.439
<v Speaker 2>In a professional sense.

0:13:24.559 --> 0:13:27.720
<v Speaker 1>Yeah, a lot of professional relationships turn into friendships, like

0:13:27.800 --> 0:13:29.599
<v Speaker 1>I think ours has turned into a friendship, but it

0:13:29.640 --> 0:13:32.840
<v Speaker 1>started professionally. One of the things I do is I'll

0:13:32.840 --> 0:13:36.000
<v Speaker 1>send people articles that I think are relevant to their

0:13:36.040 --> 0:13:37.920
<v Speaker 1>life if it makes I read the article and it

0:13:37.960 --> 0:13:39.400
<v Speaker 1>makes me think of them, or I think it would

0:13:39.440 --> 0:13:41.880
<v Speaker 1>be a value to them and it's just a quick email.

0:13:42.280 --> 0:13:44.959
<v Speaker 1>Are there things that you do that you think feel natural?

0:13:45.520 --> 0:13:47.280
<v Speaker 3>I like what you're doing. I think that makes sense.

0:13:47.320 --> 0:13:49.800
<v Speaker 3>I try to become a genuine fan if that makes sense.

0:13:50.040 --> 0:13:53.560
<v Speaker 3>So if they oftentimes i'm working with journalists, if they

0:13:53.600 --> 0:13:55.959
<v Speaker 3>wrote something that I thought was really interesting or impactful,

0:13:56.040 --> 0:13:58.440
<v Speaker 3>I'm going to send them a note and genuinely complement it,

0:13:58.520 --> 0:14:00.000
<v Speaker 3>and I'm not going to ask for anything in rerich

0:14:00.320 --> 0:14:02.320
<v Speaker 3>I'm not pitching them. I just thought this was a

0:14:02.320 --> 0:14:05.120
<v Speaker 3>wonderful article. I really liked X, Y and Z about it.

0:14:05.240 --> 0:14:08.640
<v Speaker 3>Hope you're doing well. I try to stay apprized of

0:14:08.679 --> 0:14:11.319
<v Speaker 3>what's happening and in the least creepy way possible.

0:14:12.040 --> 0:14:13.040
<v Speaker 4>Have these touch points.

0:14:13.160 --> 0:14:15.679
<v Speaker 3>Somebody got promoted, you see it on LinkedIn, they make

0:14:15.760 --> 0:14:19.120
<v Speaker 3>some major announcement, you comment upon it, you think of

0:14:19.160 --> 0:14:21.040
<v Speaker 3>an introduction that would be beneficial to them.

0:14:21.160 --> 0:14:23.000
<v Speaker 2>So ooh, that's a big one.

0:14:23.240 --> 0:14:23.760
<v Speaker 4>Yeah.

0:14:24.040 --> 0:14:28.080
<v Speaker 1>So actually Ari Emanuel from WMME is famous for this.

0:14:28.520 --> 0:14:34.040
<v Speaker 1>He always makes intros before anybody asks. So he'll randomly

0:14:34.080 --> 0:14:38.040
<v Speaker 1>send emails and say, Jessica and John, I think you

0:14:38.080 --> 0:14:40.920
<v Speaker 1>guys should meet bah blah blahlah blah, and like he'll

0:14:40.960 --> 0:14:43.360
<v Speaker 1>just it's a quick, short email, and I think he

0:14:43.440 --> 0:14:44.480
<v Speaker 1>sends them out every week.

0:14:44.480 --> 0:14:45.400
<v Speaker 2>He'll do a few of them.

0:14:45.520 --> 0:14:48.040
<v Speaker 1>And that's a big one because you're really adding value

0:14:48.040 --> 0:14:49.200
<v Speaker 1>to somebody's life that way.

0:14:49.720 --> 0:14:51.840
<v Speaker 3>I think if you're him, you can just do that

0:14:51.920 --> 0:14:56.040
<v Speaker 3>without requesting the other person's permission. But I look like

0:14:56.080 --> 0:14:59.200
<v Speaker 3>from my universe, I usually double check that people are.

0:14:59.160 --> 0:14:59.840
<v Speaker 4>Up for an intro.

0:15:00.000 --> 0:15:01.239
<v Speaker 2>Well, that's a good point.

0:15:01.360 --> 0:15:03.840
<v Speaker 3>But I think it is an incredible gift when you

0:15:03.880 --> 0:15:06.800
<v Speaker 3>can say, yeah, the xually why you should meet and

0:15:06.840 --> 0:15:09.600
<v Speaker 3>here's here's what could come of it. So I have

0:15:09.640 --> 0:15:12.360
<v Speaker 3>a lot of freelance writer friends. I certainly pitch them

0:15:12.360 --> 0:15:14.720
<v Speaker 3>for my job, but I also know that their livelihood

0:15:14.800 --> 0:15:17.400
<v Speaker 3>depends on connecting to other editors who can hire them.

0:15:17.800 --> 0:15:21.120
<v Speaker 3>So I'm always looking for ways to introduce people where

0:15:21.120 --> 0:15:24.440
<v Speaker 3>they can get more work. And it's like, if you

0:15:24.440 --> 0:15:26.640
<v Speaker 3>think about like as a bank account, I'm always trying

0:15:26.680 --> 0:15:30.640
<v Speaker 3>to make deposits so that I'm showing up for somebody else,

0:15:30.920 --> 0:15:33.760
<v Speaker 3>not asking for something, maybe not asking for a while,

0:15:34.400 --> 0:15:36.480
<v Speaker 3>but just demonstrating that I care about their well being.

0:15:36.560 --> 0:15:37.840
<v Speaker 4>I'm interested in them as a person.

0:15:37.920 --> 0:15:40.720
<v Speaker 3>I want to see them thrive, and I think over time,

0:15:41.280 --> 0:15:44.680
<v Speaker 3>it develops a great, healthy professional relationship where you can

0:15:44.720 --> 0:15:47.680
<v Speaker 3>go back and forth and it stops feeling transactional and

0:15:47.720 --> 0:15:51.160
<v Speaker 3>it starts feeling like a thriving, mutually collaborative relationship.

0:15:51.520 --> 0:15:52.680
<v Speaker 2>So I love visuals.

0:15:52.760 --> 0:15:55.720
<v Speaker 1>I know you mentioned the Hotel California, but you've said

0:15:55.720 --> 0:15:58.080
<v Speaker 1>that you picture relationships as a book.

0:15:58.480 --> 0:16:00.480
<v Speaker 4>You know my language. I like to think about things

0:16:00.480 --> 0:16:01.840
<v Speaker 4>in concrete terms.

0:16:01.840 --> 0:16:04.600
<v Speaker 3>So if you envision your relationships as a book, think

0:16:04.640 --> 0:16:06.600
<v Speaker 3>about all the chapters you're flipping through and all the

0:16:06.680 --> 0:16:10.400
<v Speaker 3>stories within that book. And you always want to ensure

0:16:10.480 --> 0:16:12.640
<v Speaker 3>you're ending a chapter on a great note too. I

0:16:12.680 --> 0:16:15.720
<v Speaker 3>really think it's wonderful to close out a chapter, whether

0:16:16.000 --> 0:16:19.680
<v Speaker 3>you're working together on a project, you are launching something together,

0:16:20.240 --> 0:16:21.280
<v Speaker 3>end that on a great note.

0:16:21.360 --> 0:16:23.520
<v Speaker 4>I try to always wrap up with a beautiful.

0:16:23.080 --> 0:16:25.640
<v Speaker 3>Thank you note so that the next time I connect

0:16:25.640 --> 0:16:30.200
<v Speaker 3>with somebody, our last correspondence was gratitude and me being gracious.

0:16:30.800 --> 0:16:32.120
<v Speaker 2>So that's really nice.

0:16:32.560 --> 0:16:34.400
<v Speaker 3>Literally just in touch with the Wall Street Journal doing

0:16:34.440 --> 0:16:36.960
<v Speaker 3>a fact check right before this. She said, the story's

0:16:37.000 --> 0:16:40.320
<v Speaker 3>running on Monday, So on my calendar for Monday, read

0:16:40.320 --> 0:16:42.920
<v Speaker 3>the story, send her a thoughtful note, let her know

0:16:43.040 --> 0:16:45.840
<v Speaker 3>much appreciate it, And then, of course I'm going to

0:16:45.840 --> 0:16:48.160
<v Speaker 3>ask her if she'll have coffee with me. She could

0:16:48.200 --> 0:16:50.760
<v Speaker 3>say no, she might say, like, stories done, what do

0:16:50.760 --> 0:16:52.880
<v Speaker 3>I need Rachel for? But she might say, hey, this

0:16:52.920 --> 0:16:55.520
<v Speaker 3>one pretty smoothly. Maybe Rachel has other ideas for me.

0:16:55.920 --> 0:17:00.680
<v Speaker 3>I'm willing to foster a relationship as well. So gratitude,

0:17:00.880 --> 0:17:02.960
<v Speaker 3>and then if you can try to make an ask

0:17:03.000 --> 0:17:04.800
<v Speaker 3>so that you have another chapter to write together.

0:17:05.680 --> 0:17:08.280
<v Speaker 2>Wait, what do you mean? Make an ask so that like.

0:17:08.359 --> 0:17:11.640
<v Speaker 3>Could we meet for coffee? Could I other ideas your way.

0:17:11.800 --> 0:17:14.600
<v Speaker 3>Is there another way that I can help you? I

0:17:14.600 --> 0:17:16.879
<v Speaker 3>think we could close it out and just say, oh,

0:17:16.880 --> 0:17:18.520
<v Speaker 3>that was a great story. I really appreciate it, thank

0:17:18.560 --> 0:17:21.919
<v Speaker 3>you so much. My client's thrilled. But I want to

0:17:22.040 --> 0:17:24.480
<v Speaker 3>ensure that that's not the end of our story, and

0:17:24.520 --> 0:17:26.479
<v Speaker 3>so I will probably look for a way that we

0:17:26.520 --> 0:17:29.360
<v Speaker 3>can develop further. Even if she says I can't meet

0:17:29.440 --> 0:17:31.720
<v Speaker 3>for coffee, I might say, I'd love to send you

0:17:31.760 --> 0:17:32.680
<v Speaker 3>more ideas.

0:17:33.200 --> 0:17:35.359
<v Speaker 1>One of the things that I think I've seen you

0:17:35.440 --> 0:17:38.600
<v Speaker 1>do so well is the opposite of how can I

0:17:38.680 --> 0:17:41.640
<v Speaker 1>help you? Because it's that is such a nice sentiment,

0:17:41.720 --> 0:17:43.679
<v Speaker 1>and I would love if somebody emailed me how can

0:17:43.760 --> 0:17:47.040
<v Speaker 1>I help you? But also you're so much more proactive

0:17:47.040 --> 0:17:53.080
<v Speaker 1>than that. You send like really specific detailed ideas thoughts

0:17:53.160 --> 0:17:55.480
<v Speaker 1>like hey, have you thought of having this person on

0:17:55.520 --> 0:17:56.280
<v Speaker 1>your podcast?

0:17:56.840 --> 0:17:58.200
<v Speaker 2>Or have you seen this brand?

0:17:58.520 --> 0:18:03.120
<v Speaker 1>Or it's honestly general with creativity and ideas, and.

0:18:03.040 --> 0:18:05.160
<v Speaker 2>I think that is so helpful.

0:18:05.200 --> 0:18:07.439
<v Speaker 1>I know you and I were talking about the cold

0:18:07.480 --> 0:18:13.480
<v Speaker 1>email and being specific like that is exactly how I

0:18:13.520 --> 0:18:17.080
<v Speaker 1>actually got started. In LA's I would cold email people.

0:18:17.640 --> 0:18:19.920
<v Speaker 1>I didn't want the email to go to junk mails,

0:18:19.920 --> 0:18:22.680
<v Speaker 1>so I would research them, and I'd say, hey, Brandon,

0:18:22.720 --> 0:18:25.280
<v Speaker 1>I saw you were a political science major. I was too,

0:18:25.520 --> 0:18:28.199
<v Speaker 1>And then I'd go into a specific ask and I

0:18:28.240 --> 0:18:30.880
<v Speaker 1>thought they were much more apt to or much more

0:18:30.920 --> 0:18:33.399
<v Speaker 1>open to meeting or speaking on the phone.

0:18:33.960 --> 0:18:36.560
<v Speaker 2>So what do you do when you cold email people?

0:18:36.960 --> 0:18:38.920
<v Speaker 3>We share this passion for the cold email. I think

0:18:38.960 --> 0:18:40.560
<v Speaker 3>for a lot of people they break out in hives

0:18:40.560 --> 0:18:43.360
<v Speaker 3>and cannot stand the idea of having to email someone

0:18:43.440 --> 0:18:46.000
<v Speaker 3>they don't know with a request. But I've spent twenty

0:18:46.080 --> 0:18:50.840
<v Speaker 3>years sending emails nobody wants and gotten very comfortable with

0:18:51.160 --> 0:18:56.240
<v Speaker 3>no response, a no, or sometimes incredible things happening. I mean,

0:18:56.400 --> 0:18:59.359
<v Speaker 3>I got all the way into Oprah's Favorite Things from

0:18:59.480 --> 0:19:02.840
<v Speaker 3>cold email, and I'm still texting with Gil King a

0:19:02.960 --> 0:19:05.320
<v Speaker 3>year and a half later. I mean, there are some

0:19:05.440 --> 0:19:09.200
<v Speaker 3>really life changing, career shifting things that can happen from

0:19:09.240 --> 0:19:11.440
<v Speaker 3>sending the email that you're nervous to send.

0:19:11.920 --> 0:19:14.520
<v Speaker 4>And I can give you so many examples of that.

0:19:14.920 --> 0:19:17.040
<v Speaker 2>Do you have a few more that are top of mind?

0:19:17.080 --> 0:19:19.879
<v Speaker 3>So here's one that blends I think positive intent with

0:19:19.920 --> 0:19:22.080
<v Speaker 3>the cold email. When I was very new to starting

0:19:22.080 --> 0:19:24.880
<v Speaker 3>my own business. So this is a little over five

0:19:25.000 --> 0:19:27.200
<v Speaker 3>five years ago, actually, a little over five years ago,

0:19:27.520 --> 0:19:29.919
<v Speaker 3>a friend of mine, a really talented friend of mine, Emily,

0:19:30.040 --> 0:19:32.040
<v Speaker 3>was like, Hey, Rachel, I'd like to work at this

0:19:32.080 --> 0:19:35.520
<v Speaker 3>company called Farmer's Fridge and they have this opening, but

0:19:35.560 --> 0:19:38.320
<v Speaker 3>I don't know anybody there. Could you help me find

0:19:38.320 --> 0:19:41.320
<v Speaker 3>a connection? And I love the challenge, like if somebody's like,

0:19:41.440 --> 0:19:45.160
<v Speaker 3>can you find a connection to this, like, let's go.

0:19:45.520 --> 0:19:48.560
<v Speaker 3>I love finding ways to make the world smaller. So

0:19:48.640 --> 0:19:51.560
<v Speaker 3>I jump on LinkedIn and I see that this guy

0:19:51.640 --> 0:19:54.480
<v Speaker 3>named Jonathan is a consultant for Farmers Fridge.

0:19:54.640 --> 0:19:56.680
<v Speaker 4>And I know who Jonathan is because he.

0:19:56.720 --> 0:19:59.520
<v Speaker 3>Was a huge deal at this ad agency I used

0:19:59.520 --> 0:20:01.720
<v Speaker 3>to work at when I was just out of college,

0:20:01.760 --> 0:20:03.400
<v Speaker 3>and he was like at the top of the heap,

0:20:03.680 --> 0:20:04.720
<v Speaker 3>so he never knew me.

0:20:05.160 --> 0:20:07.360
<v Speaker 4>We never overlapped. He was just a big name.

0:20:08.040 --> 0:20:10.760
<v Speaker 3>So I sent him a cold email on LinkedIn, which

0:20:10.800 --> 0:20:13.159
<v Speaker 3>is like, even worse, who wants a cold LinkedIn email?

0:20:13.320 --> 0:20:15.600
<v Speaker 3>I was really starting from a struggle place, but I

0:20:15.680 --> 0:20:17.080
<v Speaker 3>decided to do it anyways because I.

0:20:17.080 --> 0:20:19.080
<v Speaker 4>Adored Emily and I wanted to be helpful.

0:20:19.200 --> 0:20:22.639
<v Speaker 3>So my email essentially said, Hi, Jonathan, I'm reaching out

0:20:22.680 --> 0:20:24.640
<v Speaker 3>of behalf of a friend of mine. She would love

0:20:24.760 --> 0:20:27.840
<v Speaker 3>to apply for this job at Farmer's Fridge. Resumes travel

0:20:27.960 --> 0:20:31.800
<v Speaker 3>so much further when someone connected to the company is involved.

0:20:31.880 --> 0:20:33.840
<v Speaker 3>I wondered if you'd be kind enough to share her

0:20:33.880 --> 0:20:36.480
<v Speaker 3>resume as a small world moment. We both worked at

0:20:36.520 --> 0:20:39.520
<v Speaker 3>this agency together. I've heard your name for years. It's

0:20:39.520 --> 0:20:43.640
<v Speaker 3>great to connect, so I always believe short, sweet, make

0:20:43.680 --> 0:20:46.399
<v Speaker 3>a connection and have a clear ask what do you

0:20:46.440 --> 0:20:47.479
<v Speaker 3>want from this person?

0:20:48.000 --> 0:20:48.200
<v Speaker 4>Oh?

0:20:48.240 --> 0:20:51.000
<v Speaker 3>Also, even though I'm not always into LinkedIn email, at

0:20:51.080 --> 0:20:54.600
<v Speaker 3>least somebody can look you up easily and realize you're

0:20:54.600 --> 0:20:57.840
<v Speaker 3>not nuts. You have some shared background, and when someone

0:20:57.840 --> 0:21:01.439
<v Speaker 3>can imbue personality in a short old email, yeah, just

0:21:01.480 --> 0:21:03.040
<v Speaker 3>like a round of applause for that person.

0:21:03.160 --> 0:21:03.840
<v Speaker 4>It's not easy.

0:21:04.320 --> 0:21:07.399
<v Speaker 1>Okay, So you email on LinkedIn and then what happens?

0:21:07.440 --> 0:21:09.000
<v Speaker 1>Does he send Emily's resume.

0:21:09.640 --> 0:21:12.960
<v Speaker 3>Jonathan, to his credit, writes me back, very gracious, very nice,

0:21:13.040 --> 0:21:15.959
<v Speaker 3>happy to send the resume along fully get it and

0:21:16.000 --> 0:21:18.199
<v Speaker 3>that could have been it, right, That would be a

0:21:18.280 --> 0:21:21.520
<v Speaker 3>normal transaction, right. But I do what I do, which is,

0:21:21.760 --> 0:21:23.800
<v Speaker 3>let's write another chapter. Let's see what happened. So I

0:21:23.880 --> 0:21:26.040
<v Speaker 3>just said, I've heard so much about you over the years.

0:21:26.080 --> 0:21:28.879
<v Speaker 3>I would really love to meet sometime, just let me

0:21:28.880 --> 0:21:31.359
<v Speaker 3>know if you're up for coffee, and he said yes,

0:21:31.840 --> 0:21:34.520
<v Speaker 3>So we go to coffee and now, if nothing else,

0:21:34.560 --> 0:21:37.320
<v Speaker 3>I'm just happy because he's a great storyteller and it's

0:21:37.359 --> 0:21:39.639
<v Speaker 3>fun to hear about his years at this agency, and

0:21:39.680 --> 0:21:42.800
<v Speaker 3>I'm just enjoying his company. But then he said, a La,

0:21:42.880 --> 0:21:46.040
<v Speaker 3>Jenny Pittinkin, you know who you should really meet. You

0:21:46.119 --> 0:21:49.199
<v Speaker 3>really should meet Farmer's Fridge yourself. I think you'd hit

0:21:49.240 --> 0:21:51.080
<v Speaker 3>it off with SHANEA she I think at the time

0:21:51.200 --> 0:21:53.399
<v Speaker 3>was like the head of girl. She's brilliant, she's wonderful,

0:21:53.480 --> 0:21:56.960
<v Speaker 3>YadA YadA. I think you'd like each other. So I

0:21:57.119 --> 0:22:01.720
<v Speaker 3>followed that introduction and Farmer's Fridge is now my longest

0:22:01.800 --> 0:22:04.359
<v Speaker 3>running client. We're going to hit the five year mark

0:22:04.440 --> 0:22:08.880
<v Speaker 3>in January. Wow, completely changed my business. That Jonathan put

0:22:08.880 --> 0:22:12.280
<v Speaker 3>me in touch with Farmer's Fridge. Shana has become a

0:22:12.400 --> 0:22:14.919
<v Speaker 3>very close friend of mine who has since referred me

0:22:15.080 --> 0:22:17.960
<v Speaker 3>to two other clients. So because of her, I'm at

0:22:17.960 --> 0:22:20.760
<v Speaker 3>Io Foods, and because of her, I represent Siete Foods,

0:22:20.800 --> 0:22:22.240
<v Speaker 3>which is an incredible company.

0:22:22.440 --> 0:22:25.960
<v Speaker 1>Wait, so, because you went out of your way to

0:22:26.080 --> 0:22:28.760
<v Speaker 1>help a random woman named Emily, who you weren't even

0:22:28.760 --> 0:22:29.480
<v Speaker 1>that close.

0:22:29.240 --> 0:22:31.440
<v Speaker 4>With Emily was a good friend, but I.

0:22:31.400 --> 0:22:34.520
<v Speaker 1>Went out of your way to help her. You had

0:22:34.640 --> 0:22:37.760
<v Speaker 1>ended up serving your business tenfold.

0:22:38.480 --> 0:22:41.800
<v Speaker 3>I actually tried to tally up the financial benefit of

0:22:41.800 --> 0:22:45.120
<v Speaker 3>the singular coffee. I mean, this was over a six

0:22:45.200 --> 0:22:46.560
<v Speaker 3>hundred thousand dollars coffee.

0:22:46.960 --> 0:22:48.679
<v Speaker 2>That is so wid.

0:22:48.440 --> 0:22:50.600
<v Speaker 3>Jonathan, I will be taking you out to dinner suit.

0:22:50.640 --> 0:22:53.199
<v Speaker 3>I've sent Jonathan number of thank yous, but it was

0:22:53.240 --> 0:22:55.520
<v Speaker 3>and I've also sent Shana a number of thank yous,

0:22:55.520 --> 0:22:58.960
<v Speaker 3>and they're both such wonderful people. I just think this

0:22:59.000 --> 0:23:01.920
<v Speaker 3>is a case study, and a very pleasant case study

0:23:01.920 --> 0:23:04.760
<v Speaker 3>of Emily asked me a favor, and I adore Emily,

0:23:05.160 --> 0:23:07.119
<v Speaker 3>so I tried to do something I wasn't sure I

0:23:07.119 --> 0:23:09.119
<v Speaker 3>could do, which was to find a connection for her

0:23:09.200 --> 0:23:11.840
<v Speaker 3>to Farmer's Bridge. They didn't even end up hiring her.

0:23:11.840 --> 0:23:14.119
<v Speaker 3>She found another job, like she went a whole different direction.

0:23:14.640 --> 0:23:16.560
<v Speaker 3>But they hired me, and they hired me for a

0:23:16.680 --> 0:23:17.760
<v Speaker 3>six week project.

0:23:17.920 --> 0:23:18.560
<v Speaker 4>Six weeks was.

0:23:18.560 --> 0:23:21.760
<v Speaker 3>Our first contract. I just double checked, and now five

0:23:21.840 --> 0:23:24.920
<v Speaker 3>years later, I'm still working with them. And then because

0:23:24.920 --> 0:23:27.800
<v Speaker 3>of Shanea, she ended up being this bridge to these

0:23:27.840 --> 0:23:32.360
<v Speaker 3>other amazing food companies that has since expanded my client portfolio.

0:23:32.520 --> 0:23:35.720
<v Speaker 3>So if there was no Emily, then there was no Jonathan,

0:23:35.760 --> 0:23:38.440
<v Speaker 3>no Jonathan, no Shana, no Shana, no Siete.

0:23:38.960 --> 0:23:42.000
<v Speaker 2>Okay, so this is incredible. I want to back up

0:23:42.040 --> 0:23:44.240
<v Speaker 2>a little bit. For people who.

0:23:44.440 --> 0:23:49.680
<v Speaker 1>Are looking for a change in profession, some sort of transition,

0:23:50.160 --> 0:23:52.600
<v Speaker 1>they don't really have a lot of insight in the

0:23:52.640 --> 0:23:53.480
<v Speaker 1>field they want.

0:23:53.280 --> 0:23:53.639
<v Speaker 2>To be in.

0:23:54.240 --> 0:23:57.720
<v Speaker 1>They're looking, they reach out to someone on LinkedIn that

0:23:57.800 --> 0:23:59.919
<v Speaker 1>hasn't responded. What should they do?

0:24:00.640 --> 0:24:00.720
<v Speaker 4>So?

0:24:01.520 --> 0:24:04.200
<v Speaker 3>I think the magic is in the follow up. Don't

0:24:04.240 --> 0:24:06.720
<v Speaker 3>follow up a million times, But I think people give

0:24:06.840 --> 0:24:09.440
<v Speaker 3>up far too soon. How many times have you gotten

0:24:09.480 --> 0:24:11.520
<v Speaker 3>a note from somebody and you think, oh, I'll get

0:24:11.520 --> 0:24:13.960
<v Speaker 3>back to them soon, and then you forget. I mean,

0:24:14.600 --> 0:24:18.280
<v Speaker 3>I really don't think anybody can handle the flood of communication.

0:24:18.840 --> 0:24:22.200
<v Speaker 3>So a lot of times an initial note gets lost,

0:24:22.320 --> 0:24:25.159
<v Speaker 3>not because the person's blowing you off, not because they're uninterested,

0:24:25.480 --> 0:24:27.280
<v Speaker 3>but just because they have a full time job and

0:24:27.320 --> 0:24:29.679
<v Speaker 3>a family and friends and other things, and you are

0:24:29.720 --> 0:24:33.720
<v Speaker 3>a voice out there that they haven't even really experienced yet.

0:24:33.880 --> 0:24:36.080
<v Speaker 2>The first thing is to not take it personally, right.

0:24:36.640 --> 0:24:39.359
<v Speaker 3>I am as sensitive or more as the next person.

0:24:39.600 --> 0:24:42.880
<v Speaker 3>You really, I work in a field where rejection is continual,

0:24:43.080 --> 0:24:46.720
<v Speaker 3>and I don't take it personally. Nobody says Rachel, I

0:24:46.760 --> 0:24:49.879
<v Speaker 3>actively dislike you, so not responding to your email, they

0:24:49.960 --> 0:24:52.280
<v Speaker 3>might say this is a shitty pitch and I'm not interested.

0:24:53.040 --> 0:24:55.320
<v Speaker 4>More likely they're just not going to email me back.

0:24:55.440 --> 0:24:57.800
<v Speaker 3>But when I said I had this Wall Street Journal

0:24:57.880 --> 0:25:01.600
<v Speaker 3>situation today, I sent this writer cold email. I didn't

0:25:01.640 --> 0:25:04.640
<v Speaker 3>know her, I just knew her work, and so I said, Hi,

0:25:04.960 --> 0:25:07.280
<v Speaker 3>I've been tracking your great stories. I want to introduce

0:25:07.320 --> 0:25:08.560
<v Speaker 3>you to this client I work with. It's called a

0:25:08.560 --> 0:25:11.640
<v Speaker 3>wild Rice Retreat. It's a beautiful resort. Here's all the information.

0:25:11.880 --> 0:25:15.640
<v Speaker 3>If I can help you, I'm here. Nothing happens, which

0:25:15.680 --> 0:25:17.959
<v Speaker 3>is normal. A lot of times people do not respond

0:25:17.960 --> 0:25:20.359
<v Speaker 3>to a first email, especially if they don't know you,

0:25:20.520 --> 0:25:22.679
<v Speaker 3>especially if they don't need you at that moment. But

0:25:23.720 --> 0:25:25.880
<v Speaker 3>six weeks later, she's writing a story for the Wall

0:25:25.880 --> 0:25:28.520
<v Speaker 3>Street Journal and she wants to interview my client the

0:25:28.600 --> 0:25:29.120
<v Speaker 3>next day.

0:25:29.320 --> 0:25:31.280
<v Speaker 2>And now, how long do you wait to follow up?

0:25:31.359 --> 0:25:33.639
<v Speaker 3>So here's my big tactical trick. I'm getting in the

0:25:33.640 --> 0:25:37.600
<v Speaker 3>weeds here. I've learned, probably slower than everybody else, about

0:25:37.600 --> 0:25:40.880
<v Speaker 3>how you can set Gmail reminders, so the email will

0:25:40.880 --> 0:25:42.960
<v Speaker 3>come back to the top of your inbox. So I

0:25:43.000 --> 0:25:47.400
<v Speaker 3>will email somebody blind copy myself, set the timer on it,

0:25:47.840 --> 0:25:51.000
<v Speaker 3>and I'm if it's urgent, maybe three days. If it's not,

0:25:51.280 --> 0:25:53.399
<v Speaker 3>maybe I'll give it somewhere like ten to fourteen days,

0:25:53.720 --> 0:25:55.600
<v Speaker 3>and then I'll come back up in my inbox and

0:25:55.640 --> 0:25:57.040
<v Speaker 3>I'll be like, oh, yeah, I was going to write

0:25:57.040 --> 0:26:00.399
<v Speaker 3>this person again. And when you follow up, don't be

0:26:00.400 --> 0:26:03.000
<v Speaker 3>an asshole about it. You would never say I haven't

0:26:03.040 --> 0:26:05.520
<v Speaker 3>heard back from you, or it's been a while. You

0:26:05.600 --> 0:26:07.720
<v Speaker 3>might say that hope things are going well, or I

0:26:07.760 --> 0:26:10.560
<v Speaker 3>saw that this thing happened. Because you're paying attention to

0:26:10.600 --> 0:26:14.040
<v Speaker 3>their work, their LinkedIn theirs social accounts. Maybe you have

0:26:14.080 --> 0:26:15.960
<v Speaker 3>a new angle or a new piece of information you're

0:26:16.000 --> 0:26:18.639
<v Speaker 3>going to share and that's the reason you're checking back in.

0:26:19.280 --> 0:26:21.119
<v Speaker 3>Or I'll just get really self deprecating and be like,

0:26:21.119 --> 0:26:23.639
<v Speaker 3>I'm so sorry to bother you promised last follow up note.

0:26:23.880 --> 0:26:27.159
<v Speaker 3>Would love to hear if you're interested, and just be

0:26:27.240 --> 0:26:29.440
<v Speaker 3>a little human about it, like maybe it's not a fit,

0:26:29.480 --> 0:26:32.520
<v Speaker 3>maybe it is. Oftentimes people will literally say to me,

0:26:32.840 --> 0:26:33.920
<v Speaker 3>thanks for checking back.

0:26:34.000 --> 0:26:35.080
<v Speaker 4>I forgot about this.

0:26:35.480 --> 0:26:39.399
<v Speaker 1>Yeah, I appreciate when people check backs. You know, my

0:26:39.520 --> 0:26:42.240
<v Speaker 1>mom was in sales when I was growing up. She

0:26:42.240 --> 0:26:46.000
<v Speaker 1>sold mortgages, and she came home from like some convention

0:26:46.200 --> 0:26:47.920
<v Speaker 1>she had to go to one time, and she told

0:26:47.920 --> 0:26:50.480
<v Speaker 1>me that what she learned that day, and I've never

0:26:50.480 --> 0:26:55.000
<v Speaker 1>forgotten it. It's that people don't recognize a name until

0:26:55.040 --> 0:26:56.879
<v Speaker 1>the seventh or eighth time they see it.

0:26:57.160 --> 0:27:00.040
<v Speaker 2>So I always think, like a billboard or.

0:27:00.080 --> 0:27:02.600
<v Speaker 1>Or an email or any of that, like you just

0:27:02.800 --> 0:27:05.119
<v Speaker 1>your brain needs so much repetition, not that you should

0:27:05.119 --> 0:27:06.639
<v Speaker 1>follow up sevent eight times.

0:27:08.800 --> 0:27:09.800
<v Speaker 2>It's interesting to know.

0:27:09.880 --> 0:27:11.679
<v Speaker 1>It made me feel like, Okay, I don't take it

0:27:11.720 --> 0:27:14.199
<v Speaker 1>personally if somebody doesn't reply to me.

0:27:14.400 --> 0:27:16.840
<v Speaker 3>Sometimes I think there can be an ecosystem approach if

0:27:16.840 --> 0:27:19.120
<v Speaker 3>you're trying to break through to a new contact, as

0:27:19.160 --> 0:27:21.760
<v Speaker 3>in like you've emailed them and then you've added them

0:27:21.800 --> 0:27:25.080
<v Speaker 3>on LinkedIn, and then perhaps you're not following them on Instagram,

0:27:25.480 --> 0:27:27.480
<v Speaker 3>and then maybe you notice you have people in common

0:27:27.480 --> 0:27:30.040
<v Speaker 3>on Facebook, and so you're coming at it from different

0:27:30.080 --> 0:27:32.080
<v Speaker 3>touch points. I have mixed feelings.

0:27:32.080 --> 0:27:32.680
<v Speaker 4>Sometimes I think.

0:27:32.600 --> 0:27:35.560
<v Speaker 3>It's really effective because you do get name recognition and

0:27:35.600 --> 0:27:38.280
<v Speaker 3>you do show that there's a way that you're linked.

0:27:38.760 --> 0:27:42.000
<v Speaker 4>However, you don't want to hound anybody, and yeah.

0:27:41.880 --> 0:27:43.440
<v Speaker 2>It's I think it's a little march.

0:27:45.119 --> 0:27:47.040
<v Speaker 1>One of the things that I found that's worked with

0:27:47.119 --> 0:27:48.240
<v Speaker 1>writers is to.

0:27:48.280 --> 0:27:50.440
<v Speaker 2>Reach out and then I just let it sit.

0:27:50.560 --> 0:27:52.919
<v Speaker 1>Like if I become friends with them on Instagram for

0:27:52.920 --> 0:27:55.159
<v Speaker 1>a year, I follow, you know, I like their things,

0:27:55.240 --> 0:27:58.040
<v Speaker 1>and I comment on something that I like that they've done,

0:27:58.680 --> 0:28:02.040
<v Speaker 1>and then they see my name pop up and then

0:28:02.080 --> 0:28:05.399
<v Speaker 1>there's recognition and it almost feels like it was I

0:28:05.440 --> 0:28:07.240
<v Speaker 1>don't know, authentic organic.

0:28:07.480 --> 0:28:09.040
<v Speaker 4>Well, I'm going to turn a question back to you.

0:28:09.480 --> 0:28:09.880
<v Speaker 2>Okay.

0:28:10.720 --> 0:28:13.480
<v Speaker 3>I think sometimes you'll meet somebody and you can have

0:28:13.480 --> 0:28:16.359
<v Speaker 3>an innate sense that a relationship's really possible. You just

0:28:16.560 --> 0:28:18.840
<v Speaker 3>have great energy between you. You just really feel like

0:28:18.840 --> 0:28:21.840
<v Speaker 3>a great spark, and that makes more sense. Have you

0:28:21.880 --> 0:28:25.040
<v Speaker 3>ever been able to foster a really great business relationship

0:28:25.240 --> 0:28:28.040
<v Speaker 3>with somebody where you felt none of that off the bat?

0:28:28.320 --> 0:28:30.680
<v Speaker 2>That's actually a great question. No.

0:28:31.880 --> 0:28:35.920
<v Speaker 1>I don't lean into those relationships because I don't enjoy them,

0:28:36.080 --> 0:28:38.320
<v Speaker 1>and so if there's not a connection or a warmth,

0:28:38.480 --> 0:28:40.720
<v Speaker 1>I just move on because I think that there's somebody

0:28:40.720 --> 0:28:43.200
<v Speaker 1>else that there will be that with. But I'm sure

0:28:43.240 --> 0:28:47.680
<v Speaker 1>you have because you're able to puncture people, and it's

0:28:47.720 --> 0:28:48.920
<v Speaker 1>one of your powers.

0:28:49.240 --> 0:28:51.760
<v Speaker 3>I've never heard it phrase that way, but I appreciate it.

0:28:52.200 --> 0:28:55.080
<v Speaker 3>Although I do agree with you ultimately, I think that

0:28:55.640 --> 0:28:58.000
<v Speaker 3>I hope I'm a disarming person and I tried it

0:28:58.040 --> 0:28:59.800
<v Speaker 3>to be warm and outgoing and have it come from

0:28:59.840 --> 0:29:03.800
<v Speaker 3>a of being genuine. But I also struggle with people

0:29:03.800 --> 0:29:06.480
<v Speaker 3>who I think are going back to the word transactional,

0:29:06.600 --> 0:29:10.880
<v Speaker 3>maybe more transactional cold, aloof distant. You know, I don't

0:29:10.880 --> 0:29:13.880
<v Speaker 3>really have a professional version of myself in a personal version,

0:29:13.880 --> 0:29:17.800
<v Speaker 3>it's it's one and only in running my own business

0:29:17.840 --> 0:29:20.240
<v Speaker 3>have I felt like I've been able to celebrate that

0:29:20.320 --> 0:29:23.280
<v Speaker 3>unification and that at other places I worked, and when

0:29:23.320 --> 0:29:26.040
<v Speaker 3>you're part of a company, you're not always rewarded for

0:29:26.240 --> 0:29:29.520
<v Speaker 3>bringing your whole self. But for those people who I

0:29:29.520 --> 0:29:34.120
<v Speaker 3>think are not particularly warm or welcoming or bring that

0:29:34.360 --> 0:29:37.880
<v Speaker 3>energy forward, the relationships kind of stall out. I don't

0:29:37.880 --> 0:29:40.080
<v Speaker 3>think it can go as far when someone's not meeting you.

0:29:40.760 --> 0:29:44.560
<v Speaker 1>Yeah, and it's not fun, you know, Like I don't know,

0:29:44.600 --> 0:29:47.040
<v Speaker 1>I don't even think of when I think of networking,

0:29:47.080 --> 0:29:49.040
<v Speaker 1>I don't think of it as networking. I think of

0:29:49.080 --> 0:29:52.240
<v Speaker 1>it as relationship building, because that's the key. Yes, Well,

0:29:52.240 --> 0:29:54.680
<v Speaker 1>they're like genuinely like if I don't want to be

0:29:54.720 --> 0:29:57.760
<v Speaker 1>your friend, I don't really want to like email you,

0:29:57.760 --> 0:30:01.240
<v Speaker 1>you know, so it's like it's it's all or nothing.

0:30:01.560 --> 0:30:03.000
<v Speaker 2>So yeah, I guess you're right.

0:30:03.160 --> 0:30:06.160
<v Speaker 1>Certain people click and certain people don't, and it is

0:30:06.200 --> 0:30:09.239
<v Speaker 1>what it is. You had this great quote that you

0:30:09.320 --> 0:30:10.760
<v Speaker 1>sent to me that I would love for you to

0:30:10.800 --> 0:30:14.360
<v Speaker 1>elaborate on. You said, you're paraphrasing the RX bar founder

0:30:14.440 --> 0:30:16.720
<v Speaker 1>Peter Rahal, is that how you pronounce ray Hall?

0:30:17.200 --> 0:30:17.560
<v Speaker 2>Ray Hall?

0:30:18.000 --> 0:30:20.640
<v Speaker 1>He was a former client of yours, and he said,

0:30:20.640 --> 0:30:23.520
<v Speaker 1>if you ask influencers for love, they'll ask you for money.

0:30:23.800 --> 0:30:26.880
<v Speaker 1>If you show influencers love, they'll do the same. So

0:30:27.320 --> 0:30:28.480
<v Speaker 1>please elaborate on that.

0:30:28.880 --> 0:30:32.520
<v Speaker 3>So obviously, Peter Rayhall done incredible things with building and

0:30:32.560 --> 0:30:34.280
<v Speaker 3>selling our ex bar. But I thought this was an

0:30:34.320 --> 0:30:36.240
<v Speaker 3>amazing insight and I think it goes to the core

0:30:36.280 --> 0:30:39.880
<v Speaker 3>of human nature. If you ask people for things, they're

0:30:39.920 --> 0:30:42.920
<v Speaker 3>going to want something back. You've immediately established the parameters

0:30:42.920 --> 0:30:44.920
<v Speaker 3>of relationship that value.

0:30:44.600 --> 0:30:45.840
<v Speaker 4>Needs to change hands.

0:30:46.080 --> 0:30:49.960
<v Speaker 3>But if you just show up for people and do

0:30:50.040 --> 0:30:56.560
<v Speaker 3>something kind or surprise them, or display some generosity of spirit,

0:30:56.920 --> 0:30:58.320
<v Speaker 3>it's amazing what comes back.

0:30:58.400 --> 0:31:01.520
<v Speaker 4>I mean, does this really beautifully.

0:31:01.680 --> 0:31:05.880
<v Speaker 3>They send out really gorgeously curated, really fun packages to

0:31:05.920 --> 0:31:08.840
<v Speaker 3>all sorts of people, and they don't ask for anything.

0:31:08.880 --> 0:31:10.880
<v Speaker 3>They don't say if you're going to get this package,

0:31:11.480 --> 0:31:14.400
<v Speaker 3>I expect these posts from you. I want approval on this.

0:31:14.960 --> 0:31:19.160
<v Speaker 3>There's no expectation attached. It's a gift. But then lo

0:31:19.320 --> 0:31:22.400
<v Speaker 3>and behold, people do post because I think they're really

0:31:22.440 --> 0:31:26.000
<v Speaker 3>touched and it's really thoughtful and there's great intent behind it.

0:31:26.560 --> 0:31:29.160
<v Speaker 3>So I try to practice a version of what Peter said,

0:31:29.200 --> 0:31:33.800
<v Speaker 3>which is I want to show people love. I want

0:31:33.800 --> 0:31:36.040
<v Speaker 3>to be generous, I want to be thoughtful. I once

0:31:36.080 --> 0:31:38.360
<v Speaker 3>got called a fairy job mother, and it was like

0:31:38.560 --> 0:31:41.840
<v Speaker 3>the best thing ever. I love the idea of connecting

0:31:41.840 --> 0:31:45.440
<v Speaker 3>people with job opportunities, because what greater gifts than to

0:31:45.480 --> 0:31:50.120
<v Speaker 3>give people the chance of employment. But I don't at

0:31:50.160 --> 0:31:52.520
<v Speaker 3>the end of it say, oh, you only ten percent.

0:31:52.880 --> 0:31:55.880
<v Speaker 3>I mean, there are referral structures for sharing new business.

0:31:55.920 --> 0:31:57.600
<v Speaker 3>There are times when it makes sense to I think,

0:31:57.680 --> 0:32:00.760
<v Speaker 3>have those parameters in place. But the most part, like

0:32:01.240 --> 0:32:03.920
<v Speaker 3>it's okay to be radically generous. You might be surprised

0:32:03.920 --> 0:32:04.920
<v Speaker 3>by what comes back to you.

0:32:05.200 --> 0:32:07.960
<v Speaker 1>I really like that I've been thinking about that a lot,

0:32:08.000 --> 0:32:10.120
<v Speaker 1>because that's just kind of like how I live my life.

0:32:10.200 --> 0:32:13.920
<v Speaker 1>And sometimes I'm like, do people like take advantage? Should

0:32:13.960 --> 0:32:15.840
<v Speaker 1>I like be thinking about this more so? And I

0:32:16.360 --> 0:32:18.120
<v Speaker 1>did a lot of soul searching, and I realized, no,

0:32:18.240 --> 0:32:20.320
<v Speaker 1>it's something that I like about myself, and so like,

0:32:20.320 --> 0:32:23.360
<v Speaker 1>who cares if it doesn't come back in the same way,

0:32:23.400 --> 0:32:24.280
<v Speaker 1>and maybe it does.

0:32:24.320 --> 0:32:26.280
<v Speaker 2>Who knows? Is that how you feel you'd like that

0:32:26.320 --> 0:32:26.960
<v Speaker 2>about yourself.

0:32:27.280 --> 0:32:29.960
<v Speaker 4>I'm worried that I sound like I'm crazy altruistic.

0:32:30.040 --> 0:32:33.000
<v Speaker 3>I mean, I'm not the most generous person, and I

0:32:33.040 --> 0:32:34.959
<v Speaker 3>don't want to frame as though like I never expect

0:32:34.960 --> 0:32:35.720
<v Speaker 3>things back.

0:32:35.600 --> 0:32:36.360
<v Speaker 4>Or you know.

0:32:36.440 --> 0:32:38.400
<v Speaker 3>This is something I continually work on too, is the

0:32:38.400 --> 0:32:41.200
<v Speaker 3>balance of giving and taking and making sure that the

0:32:41.240 --> 0:32:44.640
<v Speaker 3>scales feel good, because if you are always giving, you're

0:32:44.640 --> 0:32:45.360
<v Speaker 3>going to be empty.

0:32:45.760 --> 0:32:47.600
<v Speaker 4>So I think it's a process.

0:32:47.720 --> 0:32:50.560
<v Speaker 3>But I saw this advice someone gave about starting your

0:32:50.600 --> 0:32:55.240
<v Speaker 3>mourning with one generous or kind gesture, like nothing major,

0:32:55.280 --> 0:32:58.200
<v Speaker 3>but maybe it's an email intro or responding to somebody.

0:32:57.920 --> 0:33:00.040
<v Speaker 4>Who had a question for you. Just if you do

0:33:00.200 --> 0:33:00.680
<v Speaker 4>start your.

0:33:00.600 --> 0:33:03.719
<v Speaker 3>Day on the note of I've given or I've tried

0:33:04.040 --> 0:33:07.880
<v Speaker 3>to be beneficial to somebody else it does, I've realized

0:33:08.120 --> 0:33:09.760
<v Speaker 3>change your feeling about the rest of the day and

0:33:09.760 --> 0:33:13.239
<v Speaker 3>how you proceed. So my thought is, as you were

0:33:13.320 --> 0:33:15.760
<v Speaker 3>questioning whether you were doing too much, is the gut

0:33:15.840 --> 0:33:17.960
<v Speaker 3>check of how you feel like If you feel taken

0:33:18.000 --> 0:33:21.200
<v Speaker 3>advantage of, or you feel depleted, or you feel unappreciated,

0:33:21.840 --> 0:33:24.240
<v Speaker 3>then that's probably your clue that something's out of whack.

0:33:24.680 --> 0:33:29.120
<v Speaker 3>But if you're getting back affirmation, feedback, genuine thank yous,

0:33:29.920 --> 0:33:31.800
<v Speaker 3>then maybe it is worth it. I mean, my love

0:33:31.880 --> 0:33:34.520
<v Speaker 3>language is, for sure, words of affirmation. So as long

0:33:34.560 --> 0:33:38.880
<v Speaker 3>as somebody says thank you, I appreciate you, I'm done.

0:33:39.000 --> 0:33:39.960
<v Speaker 2>How do you feel about it?

0:33:40.000 --> 0:33:42.920
<v Speaker 1>In terms of gender, this gets really complicated. A lot

0:33:42.920 --> 0:33:48.000
<v Speaker 1>of people in PR are women. True, it's an industry

0:33:48.080 --> 0:33:52.680
<v Speaker 1>that is built on service, and we expect service out

0:33:52.680 --> 0:33:55.800
<v Speaker 1>of women. I guess, like, how do you balance your

0:33:55.840 --> 0:33:59.440
<v Speaker 1>generosity with making sure that people respect you as they

0:33:59.480 --> 0:33:59.800
<v Speaker 1>would have?

0:33:59.800 --> 0:34:02.240
<v Speaker 3>Man, I'm going to go backwards on this one because

0:34:02.280 --> 0:34:04.720
<v Speaker 3>how I feel about it now has shifted when it's

0:34:04.760 --> 0:34:08.880
<v Speaker 3>my own company. So in my late twenties, I worked

0:34:08.880 --> 0:34:12.560
<v Speaker 3>for a small PR firm really tightened really wonderful people,

0:34:12.880 --> 0:34:16.839
<v Speaker 3>but the top level was primarily male and everybody else

0:34:16.920 --> 0:34:21.200
<v Speaker 3>was primarily female, which was industry norm. And I had

0:34:21.200 --> 0:34:25.520
<v Speaker 3>a client who drove me crazy. I mean, this guy

0:34:25.719 --> 0:34:29.520
<v Speaker 3>was awful, and it was really hard because I'm a

0:34:29.520 --> 0:34:34.239
<v Speaker 3>people pleasing personality in a client service business dealing with

0:34:34.320 --> 0:34:38.080
<v Speaker 3>a hyper aggressive male personality who would compliment me and

0:34:38.120 --> 0:34:41.560
<v Speaker 3>then denigrate me, and so like I felt like an

0:34:41.800 --> 0:34:45.120
<v Speaker 3>emotionally abusive boyfriend. It was not a great situation. And

0:34:45.160 --> 0:34:48.120
<v Speaker 3>with a lens I have now like oh. But I

0:34:48.160 --> 0:34:50.120
<v Speaker 3>went to my boss about it, who I'm still very

0:34:50.120 --> 0:34:52.680
<v Speaker 3>close to today, right, and he's like, you need more

0:34:52.680 --> 0:34:56.239
<v Speaker 3>of a backbone, you need to push back, And I

0:34:56.320 --> 0:35:00.880
<v Speaker 3>thought about how uncomfortable I was doing that. It was

0:35:01.040 --> 0:35:05.440
<v Speaker 3>really hard for me to create boundaries, to draw a line,

0:35:05.600 --> 0:35:08.480
<v Speaker 3>to assert myself, to not let him bully me and

0:35:08.520 --> 0:35:11.680
<v Speaker 3>walk all over me, because it was the combination of

0:35:11.719 --> 0:35:14.360
<v Speaker 3>the nature of the business, which is making sure the

0:35:14.400 --> 0:35:18.000
<v Speaker 3>client feels good, but also my own michigas, which is

0:35:18.040 --> 0:35:20.040
<v Speaker 3>wrapped up in it of I want to be liked.

0:35:21.040 --> 0:35:22.480
<v Speaker 4>I want to be liked more.

0:35:22.239 --> 0:35:24.400
<v Speaker 3>Than I might want to be respected, And what my

0:35:24.440 --> 0:35:27.520
<v Speaker 3>boss was trying to say is be respected. I'm giving

0:35:27.560 --> 0:35:30.440
<v Speaker 3>you the permission slip, to tell him he's wrong or

0:35:30.520 --> 0:35:32.279
<v Speaker 3>to say that's not the way to do it, and

0:35:32.320 --> 0:35:35.760
<v Speaker 3>to assert yourself. And so over the years I've really

0:35:35.760 --> 0:35:38.799
<v Speaker 3>called upon that advice of bring your backbone. There are

0:35:38.840 --> 0:35:42.799
<v Speaker 3>times when it's great to get along with people, it's

0:35:42.800 --> 0:35:45.640
<v Speaker 3>great to ensure that everybody feels good, it's copasetic. But

0:35:45.680 --> 0:35:48.720
<v Speaker 3>there are also really important times, even in a service business,

0:35:48.760 --> 0:35:53.320
<v Speaker 3>even with the gender disparity, to just be assertive.

0:35:54.080 --> 0:35:56.080
<v Speaker 2>Do you think about your tone when you're assertive?

0:35:56.440 --> 0:35:56.680
<v Speaker 4>Yes?

0:35:58.400 --> 0:36:01.080
<v Speaker 3>Do you feel like you have to often it ho

0:36:01.280 --> 0:36:03.319
<v Speaker 3>from a different part of yourself to be assertive and

0:36:03.360 --> 0:36:05.880
<v Speaker 3>stand up for yourself, and especially in the industry you're in.

0:36:06.600 --> 0:36:09.560
<v Speaker 1>At the beginning, I had like a you know how

0:36:09.560 --> 0:36:13.520
<v Speaker 1>Beyonce has Sasha Fearce, Like I had to tap into

0:36:13.600 --> 0:36:16.000
<v Speaker 1>a different part of me. And then my mom says,

0:36:16.000 --> 0:36:17.400
<v Speaker 1>you know, if you wear a mask long enough, it

0:36:17.440 --> 0:36:20.200
<v Speaker 1>becomes your face. So you have to be careful because

0:36:20.239 --> 0:36:23.400
<v Speaker 1>it's good and bad. But I think in a good way.

0:36:23.640 --> 0:36:27.000
<v Speaker 1>I practice it long enough that it's now of me.

0:36:27.280 --> 0:36:29.640
<v Speaker 1>But I still struggle. Sometimes it's hard.

0:36:29.680 --> 0:36:32.160
<v Speaker 4>I will say, and I feel like I'm aging myself

0:36:32.160 --> 0:36:32.560
<v Speaker 4>a little bit.

0:36:32.680 --> 0:36:36.239
<v Speaker 3>I think becoming a parent and having the role of

0:36:36.520 --> 0:36:39.239
<v Speaker 3>being in charge of other lives has really shifted my

0:36:39.320 --> 0:36:42.960
<v Speaker 3>perspective on standing up for things that are important to me.

0:36:43.200 --> 0:36:46.440
<v Speaker 3>Pushing back I mean raising my voice. I do that

0:36:46.480 --> 0:36:49.200
<v Speaker 3>all the time now I'm constantly getting into it with children.

0:36:49.280 --> 0:36:53.600
<v Speaker 3>But this idea of oh, I'm an adult, I can

0:36:53.640 --> 0:36:56.640
<v Speaker 3>make informed decisions. I can stand my ground and say

0:36:56.760 --> 0:36:58.319
<v Speaker 3>I'm okay with this or I'm not okay with this,

0:36:58.760 --> 0:37:02.319
<v Speaker 3>I also feel like though yelling is lazy oftentimes and

0:37:02.560 --> 0:37:07.200
<v Speaker 3>in business, incredibly unprofessional. I had a difficult situation recently

0:37:07.400 --> 0:37:10.960
<v Speaker 3>that arose on a weekend, and it wasn't fraught in

0:37:10.960 --> 0:37:13.839
<v Speaker 3>the sense that we were having high conflict. But it

0:37:13.880 --> 0:37:16.399
<v Speaker 3>would have been easy for me to adopt the role

0:37:16.480 --> 0:37:20.000
<v Speaker 3>of I'm right, you're wrong, and to sort of almost

0:37:20.080 --> 0:37:23.000
<v Speaker 3>push back and be a little bit aggressive, like I'm

0:37:23.000 --> 0:37:25.000
<v Speaker 3>the pr expert, I think this is what you should do.

0:37:25.560 --> 0:37:28.279
<v Speaker 3>But I realized that what the moment called for was

0:37:28.320 --> 0:37:32.719
<v Speaker 3>compassionate understanding. The person wasn't trying to be difficult. We

0:37:32.719 --> 0:37:34.800
<v Speaker 3>were not meant to be on opposite sides of the issue.

0:37:34.840 --> 0:37:38.680
<v Speaker 3>We needed to come together, acknowledge it felt uncomfortable, figure

0:37:38.719 --> 0:37:41.319
<v Speaker 3>out a path, and move forward together, and I think

0:37:41.400 --> 0:37:44.800
<v Speaker 3>sometimes with maturity you can recognize this is a moment

0:37:44.880 --> 0:37:47.640
<v Speaker 3>to be assertive, or this is a moment to actually

0:37:47.800 --> 0:37:51.560
<v Speaker 3>reach even deeper and be empathetic and try to figure

0:37:51.560 --> 0:37:53.600
<v Speaker 3>out are we on different sides or do we just

0:37:53.600 --> 0:37:54.920
<v Speaker 3>need to reframe this together.

0:37:55.280 --> 0:37:58.479
<v Speaker 1>That's such a great point. So much of conflict really

0:37:58.560 --> 0:38:01.759
<v Speaker 1>stems from miscommunication. So if you're able to like really

0:38:01.800 --> 0:38:06.520
<v Speaker 1>tap into the other person's feelings, then that's a superpower.

0:38:06.840 --> 0:38:07.000
<v Speaker 4>Well.

0:38:07.040 --> 0:38:11.040
<v Speaker 3>Also defensiveness, we all have a knee jerk reaction of oh,

0:38:11.080 --> 0:38:13.319
<v Speaker 3>you're saying this to me, I need to protect my

0:38:13.400 --> 0:38:15.880
<v Speaker 3>ego in it. This doesn't feel good for me because

0:38:15.880 --> 0:38:18.400
<v Speaker 3>now I feel like I'm being attacked or you're questioning

0:38:18.400 --> 0:38:19.279
<v Speaker 3>my competency.

0:38:19.960 --> 0:38:21.279
<v Speaker 4>But oftentimes you're right.

0:38:21.320 --> 0:38:24.279
<v Speaker 3>It's just reframing it and somebody's like I'm uncomfortable or

0:38:24.320 --> 0:38:26.439
<v Speaker 3>I don't feel prepared or I'm not sure about this,

0:38:27.160 --> 0:38:30.560
<v Speaker 3>and instead of getting defensive, it's like, oh, I understand

0:38:30.560 --> 0:38:33.040
<v Speaker 3>where you're coming from, Like let's let's get into that,

0:38:33.120 --> 0:38:34.440
<v Speaker 3>Like let's talk it through.

0:38:35.400 --> 0:38:37.600
<v Speaker 2>Let's get into it. Sounds exciting, like yeah, let's see,

0:38:37.719 --> 0:38:38.640
<v Speaker 2>let's let's.

0:38:38.440 --> 0:38:41.360
<v Speaker 4>Get into your discomfort and really evaluate it. But we

0:38:41.400 --> 0:38:42.680
<v Speaker 4>have a deadline of twelve hours.

0:38:43.120 --> 0:38:46.560
<v Speaker 1>Okay, So in the spirit of sharing the love, we're

0:38:46.560 --> 0:38:49.040
<v Speaker 1>going to do some rapid fire about things that you love.

0:38:49.560 --> 0:38:51.919
<v Speaker 2>So is there a podcast that you love?

0:38:52.400 --> 0:38:55.000
<v Speaker 3>So I love a lot of podcasts, and I feel

0:38:55.520 --> 0:38:58.120
<v Speaker 3>like I have to name those, but then tell you

0:38:58.200 --> 0:39:02.359
<v Speaker 3>my like new current thing. So I love SmartLess and

0:39:02.400 --> 0:39:04.920
<v Speaker 3>we can do hard things and dear Founder because I

0:39:04.920 --> 0:39:07.840
<v Speaker 3>think it celebrates really great stories of women running their businesses.

0:39:08.320 --> 0:39:11.480
<v Speaker 3>But my new thing is I don't ask for podcasts recommendations.

0:39:11.560 --> 0:39:13.600
<v Speaker 3>I ask for episode recommendation.

0:39:14.320 --> 0:39:14.839
<v Speaker 2>That's good.

0:39:15.480 --> 0:39:18.239
<v Speaker 3>I want people to give me their favorite interviews and

0:39:18.280 --> 0:39:21.720
<v Speaker 3>then I can just go like hyper target the best content.

0:39:22.200 --> 0:39:24.560
<v Speaker 2>There's just too many podcasts now, Yes.

0:39:24.400 --> 0:39:27.239
<v Speaker 3>Like I love SmartLess, but I really mostly love the

0:39:27.239 --> 0:39:28.440
<v Speaker 3>George Clooney episode.

0:39:28.719 --> 0:39:31.400
<v Speaker 1>Well who doesn't love George Clooney? Okay, what do you

0:39:31.440 --> 0:39:32.839
<v Speaker 1>feel most proud of right now?

0:39:32.920 --> 0:39:35.240
<v Speaker 3>I went into it earlier, but I just feel proud

0:39:35.280 --> 0:39:37.560
<v Speaker 3>that I had this client that was supposed to last

0:39:37.560 --> 0:39:39.680
<v Speaker 3>a month and a half and then suddenly five years

0:39:39.719 --> 0:39:42.160
<v Speaker 3>of a lapse. So the staying power, I mean, this

0:39:42.360 --> 0:39:45.280
<v Speaker 3>is longer than I don't even think I dated anybody,

0:39:45.320 --> 0:39:47.560
<v Speaker 3>but my husband even close to that. So this is

0:39:47.560 --> 0:39:49.000
<v Speaker 3>a long relationship.

0:39:50.000 --> 0:39:52.319
<v Speaker 1>It's just saying that your mom or dad always said

0:39:52.360 --> 0:39:53.960
<v Speaker 1>to you growing up that plays in the back of

0:39:54.000 --> 0:39:54.399
<v Speaker 1>your mind.

0:39:54.480 --> 0:39:57.800
<v Speaker 3>Still my dad loves and it has spread throughout the

0:39:57.920 --> 0:40:00.520
<v Speaker 3>entire family. You can open your mouth or you can

0:40:00.560 --> 0:40:05.239
<v Speaker 3>open your wallet. You decide, and it's about don't understand.

0:40:05.480 --> 0:40:07.080
<v Speaker 4>It's almost like speak up or pay up.

0:40:07.160 --> 0:40:10.279
<v Speaker 3>I mean, this is somebody who negotiates everything, and things

0:40:10.320 --> 0:40:13.080
<v Speaker 3>that like the shoes that are on sale at Dick's

0:40:13.120 --> 0:40:17.040
<v Speaker 3>Worting Goods, are negotiable. But the idea is you can

0:40:17.080 --> 0:40:19.040
<v Speaker 3>accept the terms that are given to you, or you

0:40:19.080 --> 0:40:22.160
<v Speaker 3>can negotiate or try to see if there is some flexibility.

0:40:22.680 --> 0:40:25.760
<v Speaker 3>Just know you're worth otherwise you're kind of stuck.

0:40:25.560 --> 0:40:29.320
<v Speaker 4>Paying for it. I've never heard that one Bob Gilman classic.

0:40:29.480 --> 0:40:31.600
<v Speaker 2>What's a movie that you watch when you're sad?

0:40:31.680 --> 0:40:35.239
<v Speaker 3>So I'm a contagious crier, So anything like if you

0:40:35.520 --> 0:40:38.480
<v Speaker 3>teared up right now, I would tear up. I hear

0:40:38.600 --> 0:40:42.120
<v Speaker 3>people's emotions a little too much. But I love A

0:40:42.200 --> 0:40:45.480
<v Speaker 3>League of their Own, not because it's an inherently sad movie,

0:40:45.840 --> 0:40:49.600
<v Speaker 3>but the narrative arc is so beautiful. I love what happens,

0:40:49.640 --> 0:40:52.960
<v Speaker 3>and the sister story always reduces me to tears.

0:40:53.200 --> 0:40:54.880
<v Speaker 2>That's really sweet. Okay.

0:40:55.080 --> 0:40:58.400
<v Speaker 1>Best life advice in four different categories. The best advice

0:40:58.480 --> 0:41:00.080
<v Speaker 1>someone gave you about life.

0:41:00.200 --> 0:41:02.360
<v Speaker 3>I don't know that I have an explicit piece of advice,

0:41:02.480 --> 0:41:04.880
<v Speaker 3>but my dad is a very curious person, and I

0:41:04.920 --> 0:41:08.320
<v Speaker 3>think what I've gleaned from watching him ask questions over

0:41:08.400 --> 0:41:11.879
<v Speaker 3>my entire lifetime is that the better the questions you ask,

0:41:12.160 --> 0:41:15.359
<v Speaker 3>the more interesting answers you'll receive, which is basically your

0:41:15.400 --> 0:41:16.799
<v Speaker 3>whole ethos.

0:41:16.360 --> 0:41:18.759
<v Speaker 2>You're on the right podcast for that one right now?

0:41:18.840 --> 0:41:21.880
<v Speaker 3>Yes, and just he wants to know people, and so

0:41:21.960 --> 0:41:25.120
<v Speaker 3>I think the life advice is like, be interested, ask

0:41:25.160 --> 0:41:28.000
<v Speaker 3>people questions and care about what they say.

0:41:28.360 --> 0:41:30.000
<v Speaker 2>Okay. Best advice about love?

0:41:30.440 --> 0:41:35.040
<v Speaker 3>Oh okay, my mom said to view relationships as building blacks.

0:41:35.200 --> 0:41:38.319
<v Speaker 3>In my twenties, I had so many bad relationships, so

0:41:38.360 --> 0:41:40.880
<v Speaker 3>many breakups, so many heartbreaks, and I would just call

0:41:40.920 --> 0:41:43.279
<v Speaker 3>her and I would be so devastated every time, like, oh,

0:41:43.360 --> 0:41:46.279
<v Speaker 3>I just wasted all this time on another relationship that

0:41:46.320 --> 0:41:49.400
<v Speaker 3>didn't pan out. And she said, think about them as

0:41:49.440 --> 0:41:53.040
<v Speaker 3>building blacks. Every relationship you have gets you closer to

0:41:53.080 --> 0:41:56.080
<v Speaker 3>that next level. So these are foundational experiences that will

0:41:56.160 --> 0:41:59.120
<v Speaker 3>ladder up to something else. It's not time wasted, it's

0:41:59.200 --> 0:41:59.919
<v Speaker 3>time that you learn.

0:42:00.480 --> 0:42:03.600
<v Speaker 2>I love that. My best advice about friendships.

0:42:03.280 --> 0:42:05.319
<v Speaker 3>There is a quote that has always stuck with me,

0:42:05.520 --> 0:42:08.400
<v Speaker 3>which is no time is wasted that makes two people

0:42:08.440 --> 0:42:11.400
<v Speaker 3>better friends. And so even though we can always get

0:42:11.440 --> 0:42:13.080
<v Speaker 3>caught up in the hustle fostel and be like, oh,

0:42:13.200 --> 0:42:14.719
<v Speaker 3>I don't have time for that phone call, I can't

0:42:14.760 --> 0:42:16.920
<v Speaker 3>do that coffee, I can't make that dinner, I just

0:42:16.960 --> 0:42:19.640
<v Speaker 3>always try to remember that the time I spend on

0:42:19.719 --> 0:42:23.279
<v Speaker 3>friendship is an investment in a wonderful long term relationship,

0:42:23.360 --> 0:42:24.560
<v Speaker 3>and it's never a waste.

0:42:24.840 --> 0:42:28.000
<v Speaker 1>It's beautiful. Okay, how about best advice on writing?

0:42:28.640 --> 0:42:32.160
<v Speaker 3>Okay, so this is a later discovery, but I think

0:42:33.120 --> 0:42:36.479
<v Speaker 3>being pretty vulnerable is important. I wrote this essay over

0:42:36.560 --> 0:42:39.480
<v Speaker 3>COVID about my daughter and I and she asked me

0:42:39.520 --> 0:42:42.359
<v Speaker 3>if I was beautiful, and I froze, and it was

0:42:42.800 --> 0:42:46.200
<v Speaker 3>an unexpectedly triggering question about if I would use that

0:42:46.280 --> 0:42:48.520
<v Speaker 3>word with myself and what that word means, and sort

0:42:48.560 --> 0:42:50.320
<v Speaker 3>of like the journey to growing up and being a

0:42:50.360 --> 0:42:54.640
<v Speaker 3>late bloomer. And I wrote this essay and it lives

0:42:54.640 --> 0:42:56.800
<v Speaker 3>in the world, and I was like, I can't believe.

0:42:56.920 --> 0:42:59.480
<v Speaker 3>I just bear to everything, like I really put my

0:42:59.520 --> 0:43:01.400
<v Speaker 3>stuff out on the internet.

0:43:01.520 --> 0:43:03.880
<v Speaker 4>And I learned that later.

0:43:03.800 --> 0:43:05.120
<v Speaker 3>Or a couple of people that were like, why did

0:43:05.200 --> 0:43:07.919
<v Speaker 3>Rachel share that? But the majority of what I got

0:43:07.960 --> 0:43:10.759
<v Speaker 3>back that I tried to focus on instead was that

0:43:10.880 --> 0:43:13.560
<v Speaker 3>really resonated with me. I really understand that. As a

0:43:13.600 --> 0:43:16.759
<v Speaker 3>mother of a daughter, I am glad that you said that.

0:43:16.840 --> 0:43:21.640
<v Speaker 3>I too struggled with growth efficiency and so I think

0:43:21.680 --> 0:43:24.839
<v Speaker 3>writing is a journey and I'm very much on it.

0:43:25.200 --> 0:43:28.160
<v Speaker 3>But I don't regret going to places that are really

0:43:28.200 --> 0:43:30.719
<v Speaker 3>real and emotionally honest, because I think you have to

0:43:30.760 --> 0:43:33.440
<v Speaker 3>take that risk to have the bigger award. And if

0:43:33.440 --> 0:43:36.640
<v Speaker 3>I wrote something that was more pat or less real,

0:43:37.080 --> 0:43:38.840
<v Speaker 3>I wouldn't be very proud of it. And if it

0:43:38.840 --> 0:43:41.200
<v Speaker 3>makes someone a little uncomfortable that I shared a truth

0:43:41.239 --> 0:43:44.040
<v Speaker 3>of mine, then they're probably emotionally stunted themselves.

0:43:45.560 --> 0:43:47.759
<v Speaker 2>Okay, I love that. What's a book that you've read

0:43:47.800 --> 0:43:48.880
<v Speaker 2>that changed your life?

0:43:49.040 --> 0:43:51.279
<v Speaker 3>Okay, this is not going to be maybe everyone's cup

0:43:51.280 --> 0:43:53.759
<v Speaker 3>of tea, but I am obsessed with the book that's

0:43:53.760 --> 0:43:55.880
<v Speaker 3>called Spirited by Rebecca Rosen.

0:43:56.480 --> 0:43:59.560
<v Speaker 4>She's a spiritual medium. I might have sent you this book.

0:43:59.600 --> 0:44:03.480
<v Speaker 4>It's very it. You and I talk about mediums all

0:44:03.520 --> 0:44:03.920
<v Speaker 4>the time.

0:44:04.120 --> 0:44:09.040
<v Speaker 3>Now most people don't have a favorite medium I do.

0:44:09.360 --> 0:44:11.800
<v Speaker 3>I actually have a roster of mediums I like to follow.

0:44:12.600 --> 0:44:16.400
<v Speaker 3>I love the inexplicable, Like if we can't think about

0:44:16.400 --> 0:44:19.000
<v Speaker 3>the bigger picture and why we're here and what we're doing,

0:44:19.120 --> 0:44:23.200
<v Speaker 3>what's the fucking point? Like, obviously I could talk endlessly

0:44:23.239 --> 0:44:26.800
<v Speaker 3>about the meaning of life and all these coincidences and

0:44:26.840 --> 0:44:27.600
<v Speaker 3>these introductions.

0:44:27.640 --> 0:44:28.560
<v Speaker 4>Like the older I.

0:44:28.520 --> 0:44:31.239
<v Speaker 3>Get, the more I'm convinced that, like we don't know

0:44:31.280 --> 0:44:33.920
<v Speaker 3>it all and we never will, but like just trust

0:44:33.960 --> 0:44:37.319
<v Speaker 3>that maybe we're interconnected for reasons that are beyond our comprehension,

0:44:37.800 --> 0:44:40.640
<v Speaker 3>and to be very egotistical to think that we have

0:44:40.760 --> 0:44:44.200
<v Speaker 3>all the answers. So during COVID I went deep in

0:44:44.200 --> 0:44:46.520
<v Speaker 3>Rebecca Rose in Land. Although I've been a fan forever

0:44:47.000 --> 0:44:49.560
<v Speaker 3>and spirited even if you're not into a medium life,

0:44:49.719 --> 0:44:52.600
<v Speaker 3>it's just a beautiful book. It just talks about love

0:44:52.680 --> 0:44:56.280
<v Speaker 3>and kindness and family and the everlasting nature of connectedness

0:44:56.320 --> 0:44:59.600
<v Speaker 3>between people. And she's so normal. She could be somebody

0:44:59.600 --> 0:45:01.960
<v Speaker 3>in your or the mom at pickup. It's not as

0:45:02.000 --> 0:45:05.320
<v Speaker 3>though like you're getting some strange character. I think she's

0:45:05.560 --> 0:45:08.759
<v Speaker 3>pretty phenomenal. So spirited is my book recommendation. I send

0:45:08.800 --> 0:45:13.239
<v Speaker 3>it always. I see the deck of cards, dot dot dog.

0:45:13.360 --> 0:45:16.240
<v Speaker 1>I know this is the PSQ, the pretty smart question,

0:45:16.400 --> 0:45:17.799
<v Speaker 1>but I didn't mean to cut you off.

0:45:18.920 --> 0:45:21.360
<v Speaker 3>You no, as I'm going on my rant about Rebecca,

0:45:21.400 --> 0:45:23.080
<v Speaker 3>I hope you're listening. I've been trying to meet you

0:45:23.120 --> 0:45:24.160
<v Speaker 3>for twenty years.

0:45:25.160 --> 0:45:28.000
<v Speaker 2>Let's manifest that. Okay. Because we're virtual, you have to

0:45:28.080 --> 0:45:29.440
<v Speaker 2>let me know when to stop.

0:45:30.200 --> 0:45:30.439
<v Speaker 4>Stop.

0:45:31.239 --> 0:45:32.399
<v Speaker 2>What's your superpower?

0:45:32.840 --> 0:45:36.440
<v Speaker 3>I think my superpower is that I can and will

0:45:36.560 --> 0:45:38.560
<v Speaker 3>talk to everyone. It doesn't mean they want to talk

0:45:38.600 --> 0:45:43.879
<v Speaker 3>to me, but I will always always strike up a conversation,

0:45:44.360 --> 0:45:47.359
<v Speaker 3>whether it's somebody in an airplane line. I mean I

0:45:47.440 --> 0:45:50.360
<v Speaker 3>was once on an airplane Danielle, and I badgered this

0:45:50.400 --> 0:45:51.840
<v Speaker 3>guy so much that I found out who was a

0:45:51.840 --> 0:45:54.920
<v Speaker 3>secret Service agent. You're not supposed to share that information.

0:45:57.200 --> 0:45:59.200
<v Speaker 3>But I love to get to know people, and I

0:45:59.239 --> 0:46:02.399
<v Speaker 3>think because I'm both persistent and hopefully nice enough as

0:46:02.400 --> 0:46:04.400
<v Speaker 3>I'm doing it, it's.

0:46:04.200 --> 0:46:08.160
<v Speaker 1>Easy to I think it's your connectability. It's not even

0:46:08.160 --> 0:46:11.240
<v Speaker 1>that you'll talk to anybody. You have a really kind

0:46:11.280 --> 0:46:14.000
<v Speaker 1>way of doing it in a warmth. Okay, what is

0:46:14.040 --> 0:46:15.960
<v Speaker 1>the smartest decision you've ever made?

0:46:16.120 --> 0:46:19.760
<v Speaker 3>My smartest personal decision was marrying my wonderful husband, Rubin

0:46:19.960 --> 0:46:22.920
<v Speaker 3>and starting a family and having my twin daughters. But

0:46:23.040 --> 0:46:26.319
<v Speaker 3>the smartest professional decision I ever made was launching my

0:46:26.400 --> 0:46:30.200
<v Speaker 3>company and finally realizing that the best boss I'll ever

0:46:30.239 --> 0:46:33.160
<v Speaker 3>have is me. I should be in charge of my

0:46:33.200 --> 0:46:33.800
<v Speaker 3>own business.

0:46:34.080 --> 0:46:36.000
<v Speaker 2>Do you feel that for everybody or you felt that

0:46:36.080 --> 0:46:36.360
<v Speaker 2>for you.

0:46:37.080 --> 0:46:38.000
<v Speaker 4>I feel that for me.

0:46:38.200 --> 0:46:40.920
<v Speaker 3>I think everyone is different, and I also think timing

0:46:41.000 --> 0:46:43.640
<v Speaker 3>is critical. I would never have been my best boss

0:46:44.080 --> 0:46:45.960
<v Speaker 3>earlier in my career. I think I needed to have

0:46:46.000 --> 0:46:49.279
<v Speaker 3>great examples, and I needed to have some pretty poor examples,

0:46:49.800 --> 0:46:52.320
<v Speaker 3>just like dating and getting broken up with and realizing

0:46:52.360 --> 0:46:54.400
<v Speaker 3>those were not the right ones for me long term.

0:46:54.920 --> 0:46:58.160
<v Speaker 4>All those lessons and aggregate show you the real truth.

0:46:58.520 --> 0:47:00.200
<v Speaker 2>Thank you so much, Rachel.

0:47:00.120 --> 0:47:01.600
<v Speaker 4>Thank you Danielle, You're the best.

0:47:06.960 --> 0:47:09.320
<v Speaker 1>I want to thank the people that make the show possible,

0:47:09.880 --> 0:47:14.640
<v Speaker 1>Colleen O'Neill, Jill Salama, Karrie O'Keefe, and Phil speed Tech. Okay,

0:47:14.920 --> 0:47:17.479
<v Speaker 1>you know what time it is. Today's a good day.

0:47:17.680 --> 0:47:18.600
<v Speaker 1>To have a good day.

0:47:19.120 --> 0:47:29.200
<v Speaker 2>I'll see you next week.