1 00:00:04,200 --> 00:00:12,640 Speaker 1: Get technology with tech Stuff from dot com. Hey there, 2 00:00:12,640 --> 00:00:16,560 Speaker 1: and welcome to tech Stuff. I am your host, Jonathan Strickland. 3 00:00:16,640 --> 00:00:19,959 Speaker 1: I'm a senior writer with how stuff Works dot com, 4 00:00:19,960 --> 00:00:23,480 Speaker 1: where we explained how the universe works one topic at 5 00:00:23,520 --> 00:00:27,280 Speaker 1: a time. And as you probably know, I am one 6 00:00:27,320 --> 00:00:30,720 Speaker 1: of the people in charge of the computer and Electronics channels, 7 00:00:31,120 --> 00:00:34,760 Speaker 1: senior writer for those channels, so I cover all stuff 8 00:00:34,800 --> 00:00:38,040 Speaker 1: what goes beep, as my former co host Chris Palette 9 00:00:38,040 --> 00:00:41,960 Speaker 1: would say, and uh, today we're going to talk about 10 00:00:42,000 --> 00:00:45,760 Speaker 1: a web based service, one of the really popular ones 11 00:00:46,440 --> 00:00:53,920 Speaker 1: that has suffered some problems recently. In August, this particular service, 12 00:00:54,040 --> 00:00:58,520 Speaker 1: the streaming music service SoundCloud, wasn't really serious trouble. The 13 00:00:58,560 --> 00:01:02,200 Speaker 1: company was teetering the brink of collapse. It was in 14 00:01:02,360 --> 00:01:05,520 Speaker 1: desperate need of investment money to stay afloat, and for 15 00:01:05,680 --> 00:01:09,760 Speaker 1: about twenty four hours, the tech world, including myself, watched 16 00:01:09,880 --> 00:01:12,240 Speaker 1: to see if a rescue line would be thrown to 17 00:01:12,280 --> 00:01:15,639 Speaker 1: the company or if it would sink, leaving the people 18 00:01:15,680 --> 00:01:21,600 Speaker 1: who still use the service completely stranded. I guess marooned. 19 00:01:21,720 --> 00:01:25,440 Speaker 1: Perhaps I should keep using the ocean metaphors. As it 20 00:01:25,480 --> 00:01:29,280 Speaker 1: turns out, SoundCloud lived to stream another day, but I'm 21 00:01:29,280 --> 00:01:32,880 Speaker 1: getting ahead of myself. Where did the service come from, 22 00:01:32,920 --> 00:01:35,000 Speaker 1: and what's the story behind it and how did it 23 00:01:35,040 --> 00:01:38,000 Speaker 1: get so close to going under and what pulled it back? 24 00:01:38,600 --> 00:01:43,119 Speaker 1: At least for now, well ten years before SoundCloud found 25 00:01:43,120 --> 00:01:48,200 Speaker 1: itself in this precarious position, it was born Alexander Leong 26 00:01:48,720 --> 00:01:52,320 Speaker 1: and Eric wall Force. And I know I'm butchering their names. 27 00:01:52,320 --> 00:01:57,120 Speaker 1: They're both Swedish, and my Swedish is as as bad 28 00:01:57,160 --> 00:02:02,000 Speaker 1: as any of my completely unfamiliar languages. Right, I know 29 00:02:02,120 --> 00:02:05,160 Speaker 1: I'm going to butcher names. I apologize from this point 30 00:02:05,840 --> 00:02:09,720 Speaker 1: forward for all of that. I just know that I'm trying. 31 00:02:10,560 --> 00:02:13,120 Speaker 1: I might be failing, but I'm putting forth an effort. 32 00:02:13,760 --> 00:02:19,120 Speaker 1: So Leung and wall Force joined forces to create these 33 00:02:19,160 --> 00:02:22,320 Speaker 1: streaming service SoundCloud. But let's learn a little bit more 34 00:02:22,320 --> 00:02:25,359 Speaker 1: about both of them before we get into the company itself. 35 00:02:25,840 --> 00:02:29,560 Speaker 1: So Alexander Leong was born in the United Kingdom, but 36 00:02:29,680 --> 00:02:33,160 Speaker 1: he spent his childhood in Sweden. From the sounds of it, 37 00:02:33,360 --> 00:02:37,840 Speaker 1: he was quite the little brainiac. He attended Stockholm University 38 00:02:37,880 --> 00:02:40,360 Speaker 1: from two thousand one to two thousand four, and there 39 00:02:40,360 --> 00:02:47,200 Speaker 1: he studied such diverse topics as literature, politics, international relations, philosophy, 40 00:02:47,360 --> 00:02:50,800 Speaker 1: and film music. He went on to study marketing at 41 00:02:50,840 --> 00:02:53,840 Speaker 1: the Stockholm Technical School from two thousand five or so, 42 00:02:53,919 --> 00:02:57,600 Speaker 1: and then he took more courses in human computer interaction 43 00:02:57,960 --> 00:03:02,280 Speaker 1: at the at the Royal Technical Institute. And this guy 44 00:03:02,560 --> 00:03:05,160 Speaker 1: would leave me in the dust unless we were to 45 00:03:05,200 --> 00:03:08,320 Speaker 1: get into a real deep discussion about Chaucer or Milton 46 00:03:08,440 --> 00:03:11,440 Speaker 1: or Shakespeare. I bet I could hold my own in 47 00:03:11,480 --> 00:03:15,119 Speaker 1: those cases. But it sounds like he was really interested 48 00:03:15,200 --> 00:03:19,799 Speaker 1: in a huge spectrum of topics. Now, while he was 49 00:03:19,919 --> 00:03:22,960 Speaker 1: learning all this stuff, he was also working in a 50 00:03:23,000 --> 00:03:28,000 Speaker 1: sound design company called A L. C. Lud Design from 51 00:03:28,000 --> 00:03:30,040 Speaker 1: two thousand to two thousand three. He was a sound 52 00:03:30,080 --> 00:03:33,560 Speaker 1: designer and composer for that company. So he was filling 53 00:03:33,560 --> 00:03:36,600 Speaker 1: his brain with tons of different subjects while also working 54 00:03:36,680 --> 00:03:39,760 Speaker 1: as a creative professional. Now, he got that job because 55 00:03:39,840 --> 00:03:43,680 Speaker 1: he recorded an album. He was a musician and decided 56 00:03:43,720 --> 00:03:47,160 Speaker 1: to record his own music and it got some notice 57 00:03:47,280 --> 00:03:49,680 Speaker 1: in the professional world, and this company said, hey, why 58 00:03:49,680 --> 00:03:51,920 Speaker 1: don't you work for us in sound design? Sounds like 59 00:03:51,960 --> 00:03:54,800 Speaker 1: you're really talented. Uh. He would actually go on to 60 00:03:54,840 --> 00:03:58,440 Speaker 1: say that he was making quote very very very very 61 00:03:58,560 --> 00:04:03,560 Speaker 1: bad music end quote. He did not He really downplays 62 00:04:03,640 --> 00:04:05,760 Speaker 1: the quality of the work he did back when he 63 00:04:05,800 --> 00:04:07,240 Speaker 1: was a kid, but it was good enough for him 64 00:04:07,280 --> 00:04:10,040 Speaker 1: to land this gig, so he was working at the 65 00:04:10,040 --> 00:04:13,400 Speaker 1: same time as he was studying. Now after his studies 66 00:04:13,400 --> 00:04:17,760 Speaker 1: were over, Alexander moved on to work with SF Anytime, 67 00:04:17,839 --> 00:04:21,719 Speaker 1: which was a video on demand service that serves customers 68 00:04:21,720 --> 00:04:28,119 Speaker 1: in Sweden, Finland, Norway and Denmark. Uh And I looked 69 00:04:28,160 --> 00:04:31,839 Speaker 1: into SF anytime while I was researching this podcast. I 70 00:04:31,839 --> 00:04:34,920 Speaker 1: wanted to see what it looked like. And the library 71 00:04:35,120 --> 00:04:39,080 Speaker 1: is really impressive, though there are a lot of boomlouts, 72 00:04:40,120 --> 00:04:44,920 Speaker 1: like a lot of them. Alexander's job at s F 73 00:04:45,040 --> 00:04:50,000 Speaker 1: Anytime was as a business and product developer. While he 74 00:04:50,080 --> 00:04:53,480 Speaker 1: was working with s F Anytime, he also founded his 75 00:04:53,520 --> 00:04:58,560 Speaker 1: own cross media production studio called Young Studios, and he 76 00:04:58,640 --> 00:05:03,960 Speaker 1: founded a company called acril P, a media production agency. 77 00:05:04,080 --> 00:05:07,240 Speaker 1: So as that media production agency, he worked with some 78 00:05:07,720 --> 00:05:12,360 Speaker 1: clients of some renown a few companies you've probably heard of, 79 00:05:12,680 --> 00:05:17,680 Speaker 1: like Coca Cola and MTV and Phillips. And this guy's 80 00:05:17,720 --> 00:05:22,120 Speaker 1: resume makes me tired just from reading it. So he 81 00:05:22,160 --> 00:05:25,160 Speaker 1: had founded two studios, plus he was working at SF 82 00:05:25,200 --> 00:05:29,599 Speaker 1: Anytime all concurrently, so he's doing all this work around 83 00:05:29,640 --> 00:05:33,080 Speaker 1: the same time. He left SF anytime in two thousand 84 00:05:33,120 --> 00:05:36,160 Speaker 1: and six, he stuck with the companies he founded acrol 85 00:05:36,200 --> 00:05:39,640 Speaker 1: P and Young Studios until about two thousand seven, and 86 00:05:39,680 --> 00:05:42,960 Speaker 1: it was in two thousand seven that he partnered with 87 00:05:43,120 --> 00:05:46,840 Speaker 1: Eric Walforce to form SoundCloud. So now let's go and 88 00:05:46,880 --> 00:05:52,000 Speaker 1: talk about Eric. We've learned about Alex. Let's learn about Eric. Well, 89 00:05:52,040 --> 00:05:55,200 Speaker 1: first of all, there's less information that's publicly available about 90 00:05:55,400 --> 00:05:58,120 Speaker 1: Eric than there is about Alex. He was also raised 91 00:05:58,120 --> 00:06:01,160 Speaker 1: in Sweden. His grandfather was a member of the clergy 92 00:06:01,400 --> 00:06:05,880 Speaker 1: and his mother directed his local churches choir. Though Eric 93 00:06:05,960 --> 00:06:08,960 Speaker 1: would say that as a kid he resented being dragged 94 00:06:09,040 --> 00:06:12,840 Speaker 1: to church, he found it to be intolerably dull. It 95 00:06:12,880 --> 00:06:14,680 Speaker 1: was only later, as an adult that he began to 96 00:06:14,720 --> 00:06:19,040 Speaker 1: develop an appreciation for religious music. He says that even 97 00:06:19,080 --> 00:06:22,000 Speaker 1: secular people can have an interest in that style of 98 00:06:22,080 --> 00:06:26,360 Speaker 1: music and its complexities and harmonies, and the various aspects 99 00:06:26,400 --> 00:06:30,719 Speaker 1: of religious music that you can encounter, particularly things like 100 00:06:30,800 --> 00:06:33,479 Speaker 1: intricate chance that can date all the way back to 101 00:06:33,480 --> 00:06:37,680 Speaker 1: the medieval era. He would attend the Stockholm School of 102 00:06:37,680 --> 00:06:40,120 Speaker 1: Economics for three years, and then he also earned a 103 00:06:40,160 --> 00:06:43,160 Speaker 1: master's of Science degree from the Royal Institute of Technology 104 00:06:43,160 --> 00:06:47,039 Speaker 1: in Stockholm. He later would move to Berlin, Germany. He's 105 00:06:47,040 --> 00:06:50,279 Speaker 1: an avid supporter of various nonprofit organizations and he does 106 00:06:50,279 --> 00:06:53,719 Speaker 1: a lot of volunteer work now. In the mid nineteen nineties, 107 00:06:53,760 --> 00:06:57,039 Speaker 1: he worked as an interaction designer for a company that's 108 00:06:57,080 --> 00:07:01,360 Speaker 1: called Gate five. Gate five was a company that designed 109 00:07:01,400 --> 00:07:06,720 Speaker 1: location based services for mobile devices that included stuff like 110 00:07:06,960 --> 00:07:12,880 Speaker 1: mapping programs, route planning software, personal navigation tools, and content management. 111 00:07:13,360 --> 00:07:17,239 Speaker 1: In two thousand six, Nokia would go and acquire Gate five. 112 00:07:17,880 --> 00:07:21,080 Speaker 1: In addition to his work and technology, he also pursued 113 00:07:21,160 --> 00:07:25,320 Speaker 1: a love of music. He is known as fours fo 114 00:07:25,560 --> 00:07:28,760 Speaker 1: r s S a musician who creates music tracks that 115 00:07:28,800 --> 00:07:33,640 Speaker 1: are experimental in nature. Typically, his work fuses different elements 116 00:07:33,720 --> 00:07:36,640 Speaker 1: to make something new. You might find a piece that 117 00:07:36,680 --> 00:07:41,320 Speaker 1: combines elements of jazz, house music, ambient music, and Gregorian chant, 118 00:07:41,400 --> 00:07:44,720 Speaker 1: for example. Or there's a piece I love called funk 119 00:07:44,960 --> 00:07:50,080 Speaker 1: for Nerds that makes great use of piano, bass, guitar, cello, percussion, 120 00:07:50,160 --> 00:07:53,320 Speaker 1: and glitchy digital sounds to create a really cool vibe. 121 00:07:54,200 --> 00:07:57,880 Speaker 1: You can actually find it on SoundCloud. So wall Force 122 00:07:57,920 --> 00:08:01,320 Speaker 1: and Leon met at the Royal Institute of Technology and Stockholm, 123 00:08:01,440 --> 00:08:04,360 Speaker 1: and the thing that first united them was a common problem, 124 00:08:04,560 --> 00:08:09,520 Speaker 1: and it was not a problem that involved music, despite 125 00:08:09,560 --> 00:08:11,520 Speaker 1: the fact that both of them were musicians and both 126 00:08:11,520 --> 00:08:17,280 Speaker 1: of them were avid seekers of music online. The initial 127 00:08:17,320 --> 00:08:19,960 Speaker 1: problem that brought them two together had to do with 128 00:08:20,000 --> 00:08:23,120 Speaker 1: the Mac operating system. Now, as le Young would explain, 129 00:08:23,200 --> 00:08:25,800 Speaker 1: he says, I was having this problem where I couldn't 130 00:08:25,880 --> 00:08:29,560 Speaker 1: sink my calendar with I cal the school's calendar feed. 131 00:08:29,800 --> 00:08:31,360 Speaker 1: And I go up to this guy with a Mac 132 00:08:31,440 --> 00:08:34,600 Speaker 1: laptop and I'm like, hey, I notice you have a Mac. 133 00:08:34,760 --> 00:08:37,000 Speaker 1: Do you know how to do this? And no joke, 134 00:08:37,280 --> 00:08:39,520 Speaker 1: He's sitting there trying to get the exact same thing 135 00:08:39,559 --> 00:08:42,840 Speaker 1: to work. And that's how Eric and Alex met. They 136 00:08:42,880 --> 00:08:47,080 Speaker 1: met over the difficulty in sinking their personal calendars to 137 00:08:47,120 --> 00:08:51,760 Speaker 1: their school's calendars using Max software. Just think, if this 138 00:08:52,320 --> 00:08:56,520 Speaker 1: school had been using PCs instead of Max, SoundCloud might 139 00:08:56,640 --> 00:09:00,400 Speaker 1: never have existed. It was only through this chance meeting. 140 00:09:01,760 --> 00:09:03,719 Speaker 1: Who's to say if that's true or not. I mean, 141 00:09:03,760 --> 00:09:06,080 Speaker 1: the chance meeting part is probably true, but the whole 142 00:09:06,120 --> 00:09:09,720 Speaker 1: PC thing is me just being silly. Before long, both 143 00:09:09,800 --> 00:09:14,640 Speaker 1: young men were running into a different, but equally frustrating problem. 144 00:09:14,679 --> 00:09:18,160 Speaker 1: Each was interested in composing and recording music, which they 145 00:09:18,160 --> 00:09:21,720 Speaker 1: could do that was pretty much easy for them. They 146 00:09:21,760 --> 00:09:24,600 Speaker 1: had all the tools they needed in order to compose 147 00:09:24,640 --> 00:09:27,640 Speaker 1: and record stuff. But then, how where do you publish it? 148 00:09:27,800 --> 00:09:29,720 Speaker 1: How where do you host it? How do you get 149 00:09:29,760 --> 00:09:33,040 Speaker 1: people to discover the work you've created so that they 150 00:09:33,040 --> 00:09:36,760 Speaker 1: can actually listen to it and hopefully enjoy it. They 151 00:09:36,800 --> 00:09:40,240 Speaker 1: decided that it was a problem that they could solve 152 00:09:40,280 --> 00:09:44,199 Speaker 1: themselves by making their own platform. They decided it was 153 00:09:44,240 --> 00:09:46,640 Speaker 1: going to be a web based music service that would 154 00:09:46,640 --> 00:09:49,400 Speaker 1: allow people to upload their tracks and then share them 155 00:09:49,440 --> 00:09:51,319 Speaker 1: with the rest of the world, and it would give 156 00:09:51,360 --> 00:09:55,200 Speaker 1: amateurs and independent artists the opportunity to reach audiences and 157 00:09:55,240 --> 00:09:58,280 Speaker 1: share their work, as well as discover other work that 158 00:09:58,440 --> 00:10:02,440 Speaker 1: might serve as inspiration for further musical exploration. It could 159 00:10:02,440 --> 00:10:06,840 Speaker 1: allow for collaborations and remixes and all sorts of creative expressions, 160 00:10:06,880 --> 00:10:09,240 Speaker 1: and it wouldn't have all the hoops you'd have to 161 00:10:09,320 --> 00:10:12,359 Speaker 1: jump through to get your music onto some other services 162 00:10:12,360 --> 00:10:16,640 Speaker 1: like Spotify. They decided to call this new service SoundCloud, 163 00:10:16,720 --> 00:10:19,680 Speaker 1: as it would store audio tracks in the cloud of 164 00:10:19,720 --> 00:10:24,600 Speaker 1: the Internet. So this was an idea to help democratize 165 00:10:24,840 --> 00:10:30,200 Speaker 1: music publishing. Obviously, if you're a musician, the traditional route, 166 00:10:30,480 --> 00:10:33,880 Speaker 1: especially before the web based days, was that you had 167 00:10:33,920 --> 00:10:36,920 Speaker 1: to get discovered by a music label and have that 168 00:10:37,000 --> 00:10:40,280 Speaker 1: music label sign you to an agreement where they would 169 00:10:40,280 --> 00:10:45,679 Speaker 1: produce albums or otherwise, you know, publish your your work 170 00:10:46,120 --> 00:10:48,320 Speaker 1: so that a larger audience might be able to find it, 171 00:10:48,360 --> 00:10:49,920 Speaker 1: and it would be up to the music label to 172 00:10:49,920 --> 00:10:53,440 Speaker 1: promote that and maybe you go on tours to support it, 173 00:10:54,280 --> 00:10:57,640 Speaker 1: that sort of thing. But not everyone has access to that. 174 00:10:57,920 --> 00:11:01,400 Speaker 1: Only a very few people ever are lucky enough to 175 00:11:01,800 --> 00:11:06,320 Speaker 1: follow that particular pathway. If the web opened up the 176 00:11:06,320 --> 00:11:10,199 Speaker 1: opportunity to get discovered in brand new ways, entire audiences 177 00:11:10,240 --> 00:11:14,920 Speaker 1: could find your work based upon your efforts to get 178 00:11:14,920 --> 00:11:17,600 Speaker 1: it out there. You could publish your work to the 179 00:11:17,640 --> 00:11:22,360 Speaker 1: web and get that link out and through viral sharing, 180 00:11:22,640 --> 00:11:25,600 Speaker 1: you could actually become a known quantity and you never 181 00:11:25,640 --> 00:11:28,000 Speaker 1: even had to speak to a music label in order 182 00:11:28,040 --> 00:11:31,160 Speaker 1: to do this. Now, there were some questions about how 183 00:11:31,200 --> 00:11:33,360 Speaker 1: would you make money from that if you were hoping 184 00:11:33,400 --> 00:11:36,520 Speaker 1: to make music your career, But from a perspective of 185 00:11:36,559 --> 00:11:39,080 Speaker 1: actually getting out in front of people, it suddenly became 186 00:11:39,280 --> 00:11:42,880 Speaker 1: way easier. If only the platform were there, and that's 187 00:11:42,880 --> 00:11:44,760 Speaker 1: what Alex and Eric sat out to do. They wanted 188 00:11:44,760 --> 00:11:47,800 Speaker 1: to make a platform where the average person could upload 189 00:11:47,840 --> 00:11:53,240 Speaker 1: audio and find an audience. That was their goal. So 190 00:11:53,600 --> 00:11:56,079 Speaker 1: they got to work and they started to build out 191 00:11:56,120 --> 00:12:00,200 Speaker 1: this company. They chose Berlin as their headquarters. While Course 192 00:12:00,200 --> 00:12:02,080 Speaker 1: has said that they chose Berlin because it was a 193 00:12:02,120 --> 00:12:05,600 Speaker 1: city that was friendly to businesses, meaning there were fewer 194 00:12:05,640 --> 00:12:08,520 Speaker 1: barriers to get around when you're getting started, and also 195 00:12:08,559 --> 00:12:13,640 Speaker 1: because Berlin is a city filled with creative people, including artists, musicians, actors, 196 00:12:13,720 --> 00:12:18,560 Speaker 1: and more. Designing the service itself was no small task. Obviously, 197 00:12:18,600 --> 00:12:21,040 Speaker 1: you're talking about anything that's based on the web. There 198 00:12:21,040 --> 00:12:24,960 Speaker 1: are multiple components that go into play. It included designing 199 00:12:25,000 --> 00:12:27,320 Speaker 1: the back end of the service, which meant you had 200 00:12:27,360 --> 00:12:30,000 Speaker 1: to go out and buy hardware that would host the 201 00:12:30,040 --> 00:12:33,600 Speaker 1: actual files and interface, or you had to rent that 202 00:12:33,720 --> 00:12:37,679 Speaker 1: space from some other company to actually hold all the 203 00:12:37,679 --> 00:12:40,600 Speaker 1: physical audio files that would be uploaded to the service. 204 00:12:40,960 --> 00:12:43,800 Speaker 1: It also meant creating the user interface, something that would 205 00:12:43,800 --> 00:12:48,200 Speaker 1: allow people to easily navigate the site, upload audio, discover 206 00:12:48,280 --> 00:12:51,440 Speaker 1: audio tracks, and all of that would take several months 207 00:12:51,440 --> 00:12:54,200 Speaker 1: of work. So they started in two thousand seven, but 208 00:12:54,240 --> 00:12:56,200 Speaker 1: It really wasn't until two thousand eight that they were 209 00:12:56,240 --> 00:12:58,760 Speaker 1: ready to unleash SoundCloud and allow people to come in 210 00:12:58,800 --> 00:13:01,600 Speaker 1: and use it once they get the beta testing phase. 211 00:13:02,880 --> 00:13:04,960 Speaker 1: One goal the two had from the very beginning was 212 00:13:05,000 --> 00:13:08,199 Speaker 1: to target a global market. They could have just focused 213 00:13:08,240 --> 00:13:10,880 Speaker 1: on a service that would cater to Europe or two 214 00:13:11,400 --> 00:13:14,400 Speaker 1: areas like Sweden, Finland Norway, the areas they had been 215 00:13:14,400 --> 00:13:18,160 Speaker 1: working in up to that point, but they were very 216 00:13:18,280 --> 00:13:20,600 Speaker 1: sure that there were artists all around the world who 217 00:13:20,640 --> 00:13:23,120 Speaker 1: were feeling the same sort of frustration that they had 218 00:13:23,200 --> 00:13:26,160 Speaker 1: experienced of not having a way to get their work 219 00:13:26,240 --> 00:13:30,000 Speaker 1: out to an audience. And this wasn't limited to musicians. 220 00:13:30,480 --> 00:13:34,160 Speaker 1: Any sort of audio work would apply on SoundCloud, so 221 00:13:34,360 --> 00:13:36,720 Speaker 1: you didn't even have to make it be music. It 222 00:13:36,760 --> 00:13:39,680 Speaker 1: could be anything. It could be spoken word, it could 223 00:13:39,720 --> 00:13:43,760 Speaker 1: be poetry, it could be a lecture series. Any of 224 00:13:43,800 --> 00:13:47,320 Speaker 1: that was fair game for SoundCloud, and the two set 225 00:13:47,360 --> 00:13:49,680 Speaker 1: their sites pretty high. They wanted something that people around 226 00:13:49,720 --> 00:13:52,600 Speaker 1: the world would be able to take advantage of. To 227 00:13:52,679 --> 00:13:55,280 Speaker 1: get funding to run the business, the two held a 228 00:13:55,320 --> 00:13:59,920 Speaker 1: couple of rounds of seed funding. Now the full numbers 229 00:14:00,080 --> 00:14:03,040 Speaker 1: for the seed funding have never officially been disclosed, but 230 00:14:03,160 --> 00:14:07,640 Speaker 1: This typically is a relatively small amount of money that 231 00:14:07,720 --> 00:14:11,559 Speaker 1: a company will will get from angel investors early, early 232 00:14:11,600 --> 00:14:14,199 Speaker 1: in the right in the phase. It's typically when you 233 00:14:14,240 --> 00:14:16,720 Speaker 1: don't even have anything to show yet, but you have 234 00:14:17,080 --> 00:14:20,560 Speaker 1: a plan. You're able to articulate that plan, explain how 235 00:14:20,600 --> 00:14:23,120 Speaker 1: you're going to carry out that plan, and you can 236 00:14:23,200 --> 00:14:27,920 Speaker 1: usually get a small investment up front, and again relatively small. 237 00:14:28,240 --> 00:14:30,640 Speaker 1: This These are amounts of money that I would consider 238 00:14:31,240 --> 00:14:34,760 Speaker 1: enormous on a personal scale, but on a company scale, 239 00:14:35,120 --> 00:14:37,080 Speaker 1: when you think about all the stuff that goes into 240 00:14:37,160 --> 00:14:40,440 Speaker 1: running a company, it's not that much money in the 241 00:14:40,520 --> 00:14:45,200 Speaker 1: grand scheme of things. So based upon interviews, it sounds 242 00:14:45,240 --> 00:14:49,120 Speaker 1: like the first couple of rounds of seed funding gathered 243 00:14:49,160 --> 00:14:52,000 Speaker 1: around a hundred fifty thousand euros in one round and 244 00:14:52,040 --> 00:14:55,000 Speaker 1: two hundred fifty thousand euros in the second round. Again 245 00:14:55,240 --> 00:14:58,800 Speaker 1: significant to an individual, but in the big scale, it's 246 00:14:58,920 --> 00:15:02,360 Speaker 1: not much that gave SoundCloud the starting capital and needed 247 00:15:02,360 --> 00:15:05,720 Speaker 1: to launch. In two thousand and eight, Leon would become 248 00:15:05,760 --> 00:15:08,360 Speaker 1: the CEO of the company and wall Force would take 249 00:15:08,400 --> 00:15:12,040 Speaker 1: on the role of chief technology officer. The co founders 250 00:15:12,040 --> 00:15:14,200 Speaker 1: were able to get the project running on that amount, 251 00:15:14,240 --> 00:15:17,200 Speaker 1: but they realized they would need to scale up, and 252 00:15:17,240 --> 00:15:19,080 Speaker 1: they would need more money in order to do so. 253 00:15:19,400 --> 00:15:23,360 Speaker 1: If they wanted to be a truly global entity, right 254 00:15:23,440 --> 00:15:26,160 Speaker 1: and to offer more services to users and to have 255 00:15:26,320 --> 00:15:28,360 Speaker 1: all the space they would need to hold all the 256 00:15:28,400 --> 00:15:31,280 Speaker 1: files people were uploading, they're gonna need more money than 257 00:15:31,360 --> 00:15:34,600 Speaker 1: just that seed funding round. So they had the decision 258 00:15:34,640 --> 00:15:38,160 Speaker 1: to make do you concentrate on generating a revenue model, 259 00:15:38,360 --> 00:15:40,200 Speaker 1: so a business plan where you're actually going to be 260 00:15:40,240 --> 00:15:43,479 Speaker 1: making money so that you can make your business profitable, 261 00:15:43,960 --> 00:15:47,560 Speaker 1: or do you first worry about scaling up and getting 262 00:15:47,640 --> 00:15:50,680 Speaker 1: enough users so that when you do develop your business plan, 263 00:15:51,200 --> 00:15:55,040 Speaker 1: you're really in good business and you've created something that 264 00:15:55,120 --> 00:15:57,720 Speaker 1: works at the scale you are at, as opposed to 265 00:15:57,800 --> 00:16:00,880 Speaker 1: making something when you're small and then having to adjust 266 00:16:00,960 --> 00:16:04,320 Speaker 1: that as you grow. So they weighed these options. They said, well, 267 00:16:04,360 --> 00:16:06,320 Speaker 1: do we want to make money now or do we 268 00:16:06,400 --> 00:16:08,960 Speaker 1: want to get really big and then figure out how 269 00:16:09,000 --> 00:16:11,520 Speaker 1: we're gonna make money. They decided to go with option 270 00:16:11,640 --> 00:16:13,880 Speaker 1: number two, which would mean that they would need to 271 00:16:13,920 --> 00:16:17,000 Speaker 1: hold a major round of investment funding to get enough 272 00:16:17,040 --> 00:16:20,280 Speaker 1: to scale at the business. In April two thousand nine, 273 00:16:20,640 --> 00:16:24,640 Speaker 1: SoundCloud would hold a series a round of investment funding. 274 00:16:24,920 --> 00:16:27,520 Speaker 1: So what the heck does that mean? Well, I'll tell you, 275 00:16:28,360 --> 00:16:31,960 Speaker 1: but not right now. First, let's take a quick break 276 00:16:32,280 --> 00:16:41,240 Speaker 1: to thank our sponsor. All Right, I promised you guys 277 00:16:41,280 --> 00:16:44,160 Speaker 1: to tell you what Series A funding means. And this 278 00:16:44,240 --> 00:16:47,560 Speaker 1: does tie into technology. It's it's beyond technology because this 279 00:16:47,640 --> 00:16:49,840 Speaker 1: is for any sort of company. But there are a 280 00:16:49,880 --> 00:16:53,320 Speaker 1: lot of technology companies out there, startups that have gone 281 00:16:53,320 --> 00:16:56,160 Speaker 1: through multiple rounds of funding, and I think it's useful 282 00:16:56,200 --> 00:16:58,960 Speaker 1: to understand what is going on so that when you 283 00:16:59,040 --> 00:17:02,600 Speaker 1: hear about these different companies and you hear about how 284 00:17:02,640 --> 00:17:05,280 Speaker 1: many rounds they've been through, you can start asking some 285 00:17:05,359 --> 00:17:08,440 Speaker 1: tough questions such as does this company actually have the 286 00:17:08,480 --> 00:17:11,679 Speaker 1: potential to become an entity that will pay back on 287 00:17:11,800 --> 00:17:15,639 Speaker 1: that investment. So Series A rounds are typically the first 288 00:17:15,840 --> 00:17:19,840 Speaker 1: significant round of venture capital financing. This is beyond those 289 00:17:20,160 --> 00:17:23,199 Speaker 1: seed finance rounds, which were really just to get the 290 00:17:23,320 --> 00:17:29,240 Speaker 1: business started. Series A and future rounds are more about 291 00:17:29,760 --> 00:17:32,560 Speaker 1: growing a company so that it can scale up to 292 00:17:32,600 --> 00:17:38,920 Speaker 1: a certain level. So in return, the investors get a 293 00:17:39,000 --> 00:17:43,040 Speaker 1: type of steak in the company they're investing in. You know, 294 00:17:43,119 --> 00:17:46,720 Speaker 1: usually it's a top of preferred stock called Series A stock. 295 00:17:47,720 --> 00:17:50,360 Speaker 1: And while there are some variations in this, typically, if 296 00:17:50,400 --> 00:17:54,720 Speaker 1: you were to buy Series A stock in a private company, 297 00:17:54,800 --> 00:17:58,200 Speaker 1: should that private company ever hold an initial public offering 298 00:17:58,280 --> 00:18:01,600 Speaker 1: and turn into a publicly traded company, your Series A 299 00:18:01,680 --> 00:18:06,240 Speaker 1: stock would convert into common stock. So if you owned 300 00:18:06,280 --> 00:18:09,760 Speaker 1: a certain percentage of the company because you had funded 301 00:18:09,800 --> 00:18:14,000 Speaker 1: it in this round of venture capital funding, you would 302 00:18:14,000 --> 00:18:17,800 Speaker 1: get that equivalent amount of ownership in common stock if 303 00:18:17,840 --> 00:18:21,240 Speaker 1: that company went public, and then you could say, all right, well, 304 00:18:21,320 --> 00:18:23,840 Speaker 1: I'm ready to walk away. Maybe you're making a profit 305 00:18:23,880 --> 00:18:26,560 Speaker 1: now because the amount of investment you made versus the 306 00:18:26,560 --> 00:18:29,200 Speaker 1: amount of value the company has once it goes through 307 00:18:29,240 --> 00:18:31,680 Speaker 1: its I p O. You might have made a mint 308 00:18:32,359 --> 00:18:34,399 Speaker 1: or maybe you lost money on it. It It all depends 309 00:18:34,400 --> 00:18:36,240 Speaker 1: on how well the company is received when it goes 310 00:18:36,280 --> 00:18:38,720 Speaker 1: through that I p O process. It's a moot point 311 00:18:38,720 --> 00:18:42,280 Speaker 1: with SoundCloud, it stayed private. It's probably a good idea 312 00:18:42,320 --> 00:18:43,960 Speaker 1: to take a little tangent here and talk about the 313 00:18:43,960 --> 00:18:47,280 Speaker 1: realities of getting money in the startup space as a 314 00:18:47,320 --> 00:18:50,280 Speaker 1: startup company, because there's so many tech companies these days 315 00:18:50,280 --> 00:18:53,280 Speaker 1: that trace their roots back to being a startup. I mean, 316 00:18:53,320 --> 00:18:56,040 Speaker 1: there are some big, monolithic companies that have been around 317 00:18:56,080 --> 00:18:58,320 Speaker 1: for decades or even a century or more in the 318 00:18:58,359 --> 00:19:01,760 Speaker 1: technology space. But so Cloud provides a good example of 319 00:19:01,800 --> 00:19:04,760 Speaker 1: how this can work, though I'll explain how some details 320 00:19:04,760 --> 00:19:07,800 Speaker 1: have changed over the years to make it more complicated today. 321 00:19:07,880 --> 00:19:10,159 Speaker 1: So we begin with this round of seed funding. This 322 00:19:10,240 --> 00:19:13,399 Speaker 1: is typically a relatively small amount of investment money in 323 00:19:13,440 --> 00:19:16,359 Speaker 1: the grand scheme of things, and we're talking about a 324 00:19:16,359 --> 00:19:19,240 Speaker 1: few hundred thousand dollars, typically enough to get a business 325 00:19:19,320 --> 00:19:23,119 Speaker 1: up and running from basically nothing at all. Now, unless 326 00:19:23,119 --> 00:19:25,960 Speaker 1: your new business has a killer way to generate significant 327 00:19:26,000 --> 00:19:28,719 Speaker 1: revenue right out of the gate, you're probably not going 328 00:19:28,760 --> 00:19:31,440 Speaker 1: to be profitable at least at first. You might need 329 00:19:31,480 --> 00:19:34,560 Speaker 1: to scale up before you can put your business plan 330 00:19:34,680 --> 00:19:39,360 Speaker 1: into play. So it's kind of like that that joke 331 00:19:39,440 --> 00:19:42,320 Speaker 1: about making it up in volume. In this case, the 332 00:19:42,400 --> 00:19:44,600 Speaker 1: volume you're talking about is not a volume of products, 333 00:19:44,600 --> 00:19:46,960 Speaker 1: but the volume of customers. You may need a certain 334 00:19:47,040 --> 00:19:51,400 Speaker 1: number of users before you can unveil your revenue generating 335 00:19:51,440 --> 00:19:55,199 Speaker 1: plan to make it a profitable business. And until you 336 00:19:55,240 --> 00:19:57,560 Speaker 1: get that number of users, you're going to be in 337 00:19:57,600 --> 00:20:01,680 Speaker 1: a losing proposition. So you may want to scale your 338 00:20:01,680 --> 00:20:06,600 Speaker 1: business up before you try and make generate revenue Uh. 339 00:20:06,680 --> 00:20:09,520 Speaker 1: This obviously varies from business to business, and it absolutely 340 00:20:09,520 --> 00:20:12,920 Speaker 1: depends upon that revenue strategy. So you might say, once 341 00:20:12,960 --> 00:20:15,320 Speaker 1: we hit a million users, we will start to make 342 00:20:15,359 --> 00:20:17,640 Speaker 1: more money than we spend, and that is a good thing. 343 00:20:18,480 --> 00:20:21,439 Speaker 1: Only of course, your specific number of users could be 344 00:20:21,480 --> 00:20:24,080 Speaker 1: different from that, and if you don't have any means 345 00:20:24,160 --> 00:20:27,720 Speaker 1: of generating revenue, it doesn't work at all. So you 346 00:20:27,760 --> 00:20:31,560 Speaker 1: would start burning through your cash reserves faster as more 347 00:20:31,560 --> 00:20:34,440 Speaker 1: people start using your service, because you have to meet 348 00:20:34,480 --> 00:20:36,639 Speaker 1: the demand of more users. And if you have no 349 00:20:36,680 --> 00:20:39,720 Speaker 1: way of making money, you're burning through that cash at 350 00:20:39,760 --> 00:20:44,720 Speaker 1: an increasingly faster rate. So it becomes a double edged sword. 351 00:20:44,760 --> 00:20:48,400 Speaker 1: You're getting more popular, but you're not creating a way 352 00:20:48,440 --> 00:20:51,560 Speaker 1: to make money based off that popularity. And meanwhile, that 353 00:20:51,600 --> 00:20:55,919 Speaker 1: popularity is placing a greater demand on your resources. So 354 00:20:55,960 --> 00:20:58,040 Speaker 1: you might keep your business going for a year or 355 00:20:58,080 --> 00:21:01,159 Speaker 1: more on that seed funding alone, depending upon what you 356 00:21:01,240 --> 00:21:03,639 Speaker 1: are doing and how wisely you are spending the money. 357 00:21:03,800 --> 00:21:06,399 Speaker 1: After that, assuming you aren't yet profitable, which is a 358 00:21:06,400 --> 00:21:09,439 Speaker 1: pretty safe assumption with many startups, you would hold that 359 00:21:09,560 --> 00:21:13,679 Speaker 1: series A round of funding. Series A funding is typically 360 00:21:13,720 --> 00:21:16,639 Speaker 1: on a much bigger scale than seed funding. Seed funding 361 00:21:16,680 --> 00:21:18,560 Speaker 1: is on the order of a few hundred thousand dollars, 362 00:21:18,560 --> 00:21:21,600 Speaker 1: whereas Series A can range between a couple of million 363 00:21:21,680 --> 00:21:26,960 Speaker 1: to fifteen million dollars. That's the range of averages. SoundCloud 364 00:21:27,359 --> 00:21:30,520 Speaker 1: had its Series A funding and netted the company about 365 00:21:30,560 --> 00:21:35,480 Speaker 1: two and a half million euros, so roughly around three 366 00:21:35,520 --> 00:21:39,520 Speaker 1: million dollars. That was not enough to or that was 367 00:21:39,640 --> 00:21:42,000 Speaker 1: rather enough to not only keep the company in business, 368 00:21:42,080 --> 00:21:45,720 Speaker 1: but also to allow it to grow at that time. Now, sometimes, 369 00:21:45,760 --> 00:21:48,200 Speaker 1: such as with the case of SoundCloud, a company must 370 00:21:48,240 --> 00:21:50,960 Speaker 1: hold further rounds of funding in order to stay in 371 00:21:51,040 --> 00:21:54,160 Speaker 1: operation while it attempts to generate enough revenue to support 372 00:21:54,200 --> 00:21:58,639 Speaker 1: itself and become profitable, or maneuver itself in such a 373 00:21:58,680 --> 00:22:02,399 Speaker 1: way that someone else acquires the company. A lot of 374 00:22:02,440 --> 00:22:07,080 Speaker 1: startups have begun with their goal not being to generate revenue, 375 00:22:07,320 --> 00:22:10,720 Speaker 1: but to become so enticing that a larger entity comes 376 00:22:10,720 --> 00:22:14,399 Speaker 1: along and says, hey, that's a nice business you got there, 377 00:22:14,720 --> 00:22:17,359 Speaker 1: how about I scoop it up for you know, like 378 00:22:17,400 --> 00:22:20,600 Speaker 1: a billion and a half dollars. How's that sound And you, 379 00:22:20,720 --> 00:22:23,360 Speaker 1: as the founders at the startup, would say something like, yes, 380 00:22:23,440 --> 00:22:26,760 Speaker 1: that sounds wonderful. Please cut me a check. So there 381 00:22:26,760 --> 00:22:31,560 Speaker 1: are startup companies that, when they get going, the founders 382 00:22:31,760 --> 00:22:35,280 Speaker 1: their plan is to get big enough so that someone 383 00:22:35,320 --> 00:22:37,600 Speaker 1: else will come along and acquire them, and then they 384 00:22:37,600 --> 00:22:41,040 Speaker 1: don't have to worry about making the business profitable because 385 00:22:41,080 --> 00:22:43,520 Speaker 1: they will have made their money by being purchased by 386 00:22:43,560 --> 00:22:47,119 Speaker 1: someone else. But there are plenty of other cases where 387 00:22:47,720 --> 00:22:49,879 Speaker 1: the founders set out from the start to say, we 388 00:22:49,920 --> 00:22:51,760 Speaker 1: want to own our own business, and we want to 389 00:22:51,800 --> 00:22:54,320 Speaker 1: make sure we can make the business profitable. So you 390 00:22:54,400 --> 00:22:58,119 Speaker 1: see all the different variations. It's not like everyone sets 391 00:22:58,119 --> 00:23:02,359 Speaker 1: out just to get acquired. So SoundCloud is one of 392 00:23:02,400 --> 00:23:06,080 Speaker 1: these companies that has held held multiple rounds of funding. 393 00:23:06,720 --> 00:23:10,000 Speaker 1: And again, the more rounds of funding a company holds 394 00:23:10,000 --> 00:23:13,720 Speaker 1: in order to stay solvent so that keeps doing business, 395 00:23:14,480 --> 00:23:18,960 Speaker 1: the more challenging it can be to convince investors to 396 00:23:19,960 --> 00:23:22,959 Speaker 1: hand over that kind of money, because if you've been 397 00:23:23,000 --> 00:23:26,000 Speaker 1: around for in the case of SoundCloud, a decade, and 398 00:23:26,080 --> 00:23:30,119 Speaker 1: you haven't turned a profit, there may eventually come a 399 00:23:30,200 --> 00:23:33,040 Speaker 1: question of will you ever turn a profit? Will I 400 00:23:33,040 --> 00:23:35,399 Speaker 1: ever get a return on this investment I am making? 401 00:23:35,800 --> 00:23:39,560 Speaker 1: Or is this throwing money away on a sinking ship 402 00:23:39,640 --> 00:23:42,000 Speaker 1: that is doomed to be at the bottom of the ocean. 403 00:23:42,359 --> 00:23:46,720 Speaker 1: To go back to my metaphor from earlier, SoundCloud held 404 00:23:46,800 --> 00:23:50,080 Speaker 1: a Series B round in two thousand eleven, which is 405 00:23:50,119 --> 00:23:52,480 Speaker 1: exactly what sounds like. It's like a Series A, except 406 00:23:52,600 --> 00:23:55,639 Speaker 1: obviously it's the next one. And they held a Series 407 00:23:55,680 --> 00:23:59,840 Speaker 1: C in twelve, and a Series D and fourteen, and 408 00:24:00,119 --> 00:24:03,760 Speaker 1: a Series E T sixteen, and this year, just as 409 00:24:03,800 --> 00:24:06,520 Speaker 1: we were wondering if SoundCloud was going to fall apart completely, 410 00:24:06,600 --> 00:24:10,560 Speaker 1: it held a Series F round of funding. The amount 411 00:24:10,680 --> 00:24:14,000 Speaker 1: raised in those rounds range from ten million dollars back 412 00:24:14,040 --> 00:24:16,960 Speaker 1: in Series B all the way to an astounding one 413 00:24:17,000 --> 00:24:20,960 Speaker 1: hundred sixty nine point five million dollars with Series F. 414 00:24:22,200 --> 00:24:27,160 Speaker 1: That was the largest round of investment fundraising by far 415 00:24:27,440 --> 00:24:31,800 Speaker 1: in Soundclouds history. Was the one that happened August, with 416 00:24:31,840 --> 00:24:36,000 Speaker 1: a hundred sixty nine point five million dollars in investments. 417 00:24:36,840 --> 00:24:40,160 Speaker 1: The company also held two rounds of debt financing during 418 00:24:40,160 --> 00:24:43,639 Speaker 1: that same span of years. The first was in January 419 00:24:43,680 --> 00:24:47,359 Speaker 1: sixteen and the second was in March seventeen. Collectively, they 420 00:24:47,440 --> 00:24:51,080 Speaker 1: raised about a hundred million dollars for this debt found financing, 421 00:24:51,119 --> 00:24:53,679 Speaker 1: so all told, if you were to count both the 422 00:24:53,720 --> 00:24:57,720 Speaker 1: debt financing and all the investment money the company raised 423 00:24:57,720 --> 00:25:02,480 Speaker 1: four hundred sixty million dollars or thereabouts in various rounds 424 00:25:02,480 --> 00:25:06,760 Speaker 1: of fundraising and debt financing. Four sixty million dollars has 425 00:25:06,800 --> 00:25:09,440 Speaker 1: gone into this company without it being able to turn 426 00:25:09,600 --> 00:25:12,720 Speaker 1: a profit. Uh, the reason for not being able to 427 00:25:12,720 --> 00:25:15,520 Speaker 1: turn a profit is pretty complicated. There are actually quite 428 00:25:15,520 --> 00:25:18,600 Speaker 1: a few. Now I'm gonna step away from SoundCloud again 429 00:25:18,680 --> 00:25:21,800 Speaker 1: just for a second to mention the fact that startups 430 00:25:21,800 --> 00:25:28,320 Speaker 1: today are facing a really interesting challenge. On the one hand, 431 00:25:28,720 --> 00:25:31,960 Speaker 1: there are so many different angel investors out there, people 432 00:25:32,080 --> 00:25:37,080 Speaker 1: who have the money to pour a good investment into 433 00:25:37,200 --> 00:25:39,960 Speaker 1: a small start up just as it's getting going. So 434 00:25:40,119 --> 00:25:42,280 Speaker 1: there are a lot of For example, there are a 435 00:25:42,280 --> 00:25:44,720 Speaker 1: lot of people who have founded other companies who are 436 00:25:44,720 --> 00:25:48,280 Speaker 1: now flush with cash, and often they are looking around 437 00:25:48,280 --> 00:25:50,840 Speaker 1: to see what other interesting ideas are out there, and 438 00:25:50,880 --> 00:25:53,679 Speaker 1: the ones that they really like they might support financially 439 00:25:53,800 --> 00:25:56,320 Speaker 1: in a round of angel investment funding. So this would 440 00:25:56,320 --> 00:26:00,119 Speaker 1: be that seed funding early on. So there's lots of 441 00:26:00,200 --> 00:26:04,240 Speaker 1: seed funds out there. If you are getting your startup going, 442 00:26:04,560 --> 00:26:08,919 Speaker 1: it's not that difficult to get that initial amount of 443 00:26:08,960 --> 00:26:12,960 Speaker 1: money that that's smaller round of funding, but obviously that's 444 00:26:13,000 --> 00:26:15,199 Speaker 1: only going to keep you going for so long before 445 00:26:15,280 --> 00:26:17,560 Speaker 1: you either need to be turning a profit or you 446 00:26:17,560 --> 00:26:22,399 Speaker 1: need to seek out a Series A uh venture capital round. 447 00:26:23,600 --> 00:26:28,200 Speaker 1: Here's the problem. Series A is way more competitive. Series 448 00:26:28,240 --> 00:26:32,640 Speaker 1: A investors are far more cautious when they're looking around 449 00:26:32,800 --> 00:26:36,720 Speaker 1: at properties they might invest in. So it's very easy 450 00:26:36,760 --> 00:26:39,560 Speaker 1: to get that initial investment and you might stick around 451 00:26:39,600 --> 00:26:42,280 Speaker 1: for a year or so, but then trying to get 452 00:26:42,280 --> 00:26:45,000 Speaker 1: a Series A round is much more difficult. So there 453 00:26:45,000 --> 00:26:47,520 Speaker 1: are a lot of companies that get started to have 454 00:26:47,600 --> 00:26:50,200 Speaker 1: a promising beginning, like they get a lot of interest 455 00:26:50,480 --> 00:26:52,919 Speaker 1: right out of the gate, but they are not able 456 00:26:52,960 --> 00:26:57,600 Speaker 1: to sell themselves to investors at a later date, and 457 00:26:57,640 --> 00:27:02,080 Speaker 1: thus they end up going away. There are countless numbers 458 00:27:02,080 --> 00:27:04,600 Speaker 1: of startups that could have been huge if they had 459 00:27:04,600 --> 00:27:07,159 Speaker 1: secured a Series A round. Now, there are a lot 460 00:27:07,160 --> 00:27:08,960 Speaker 1: of people who say that this is not a bad thing. 461 00:27:09,160 --> 00:27:12,960 Speaker 1: It means that there's kind of a quality control, but 462 00:27:13,040 --> 00:27:16,680 Speaker 1: it comes after you've already reached the point of launching 463 00:27:16,680 --> 00:27:21,360 Speaker 1: a company. So from the person who launched the company, 464 00:27:21,440 --> 00:27:25,160 Speaker 1: from their perspective, it's really kind of dark and scary. 465 00:27:25,640 --> 00:27:27,119 Speaker 1: You don't know if you're going to be able to 466 00:27:27,119 --> 00:27:29,760 Speaker 1: get that next round of funding to keep your business 467 00:27:29,800 --> 00:27:32,040 Speaker 1: alive and scale it up to the size you wanted 468 00:27:32,119 --> 00:27:35,200 Speaker 1: to be. But from an investment point of view, you 469 00:27:35,280 --> 00:27:37,359 Speaker 1: might say, well, this is a good thing because it 470 00:27:37,440 --> 00:27:41,000 Speaker 1: cuts down on all the companies that would have continued 471 00:27:41,160 --> 00:27:44,719 Speaker 1: on for years and years and years without ever turning 472 00:27:44,720 --> 00:27:49,439 Speaker 1: a profit. And some people would say that SoundCloud falls 473 00:27:49,440 --> 00:27:53,840 Speaker 1: into that category of a company that has gathered more 474 00:27:53,920 --> 00:27:57,960 Speaker 1: investment money than perhaps it was warranted, that perhaps it 475 00:27:57,960 --> 00:28:01,880 Speaker 1: would have been better to see SoundCloud be a noble 476 00:28:01,920 --> 00:28:05,879 Speaker 1: failure early on, rather than continue on for years and 477 00:28:05,960 --> 00:28:10,440 Speaker 1: years and years, continuing to gather investment funds but yet 478 00:28:10,520 --> 00:28:14,280 Speaker 1: not being able to turn a profit. Is that really 479 00:28:14,320 --> 00:28:16,600 Speaker 1: the case. It's hard to say, because the story of 480 00:28:16,600 --> 00:28:20,359 Speaker 1: SoundCloud isn't over yet. Getting back to that story, in 481 00:28:20,400 --> 00:28:24,879 Speaker 1: two thousand nine, Wired cited SoundCloud as a credible threat 482 00:28:24,960 --> 00:28:29,120 Speaker 1: to another music based social platform that was online, one 483 00:28:29,240 --> 00:28:34,679 Speaker 1: called my Space. Hey do you remember my Space? I 484 00:28:34,720 --> 00:28:37,200 Speaker 1: did an episode about it. Actually, I think I've done 485 00:28:37,200 --> 00:28:40,440 Speaker 1: more than one episode about my Space. But yeah, my 486 00:28:40,560 --> 00:28:44,160 Speaker 1: Space used to be a thing, guys, and SoundCloud helped 487 00:28:44,280 --> 00:28:47,160 Speaker 1: bury it. Though. I really think any reasonable person would 488 00:28:47,280 --> 00:28:51,320 Speaker 1: point at Facebook as the real reason my Space ultimately floundered, 489 00:28:51,360 --> 00:28:54,680 Speaker 1: and these days no one really talks about it at all, 490 00:28:54,840 --> 00:28:57,080 Speaker 1: even though it's tried to reinvent itself a couple of 491 00:28:57,120 --> 00:29:00,600 Speaker 1: times since then. SoundCloud, I would say it would be 492 00:29:00,640 --> 00:29:04,400 Speaker 1: an additional blow, like a little kick on my Space 493 00:29:04,440 --> 00:29:08,720 Speaker 1: when it was down after Facebook had delivered the massive 494 00:29:08,960 --> 00:29:15,560 Speaker 1: body slam. So SoundCloud had all the musical aspects of 495 00:29:15,600 --> 00:29:19,280 Speaker 1: my Space more or less, something that could duplicate my 496 00:29:19,360 --> 00:29:22,840 Speaker 1: spaces ability to allow artists to upload their music to 497 00:29:22,920 --> 00:29:25,800 Speaker 1: a platform, and SoundCloud actually made it much easier for 498 00:29:25,800 --> 00:29:29,560 Speaker 1: you to get your music everywhere else because of their approach. 499 00:29:30,240 --> 00:29:32,640 Speaker 1: They were also seeing a lot of success with recognized 500 00:29:32,760 --> 00:29:37,440 Speaker 1: artists joining SoundCloud groups like Sonic Youth or musicians like 501 00:29:37,520 --> 00:29:41,200 Speaker 1: Moby We're using SoundCloud to promote tracks or entire albums. 502 00:29:41,560 --> 00:29:45,440 Speaker 1: Beck was also using SoundCloud to reach fans online. And 503 00:29:45,440 --> 00:29:48,160 Speaker 1: one of the things that really set SoundCloud apart was 504 00:29:48,200 --> 00:29:52,600 Speaker 1: that you could embed a SoundCloud player into another website. 505 00:29:52,840 --> 00:29:55,400 Speaker 1: You would just get some code that you would put 506 00:29:55,440 --> 00:29:58,560 Speaker 1: into the HTML of your website, and that would create 507 00:29:58,640 --> 00:30:03,680 Speaker 1: a little player inside the confines of the website you 508 00:30:03,720 --> 00:30:06,959 Speaker 1: had built and within that player, you could play the 509 00:30:06,960 --> 00:30:10,600 Speaker 1: tracks that you were uploading to SoundCloud. That gave SoundCloud 510 00:30:10,640 --> 00:30:13,640 Speaker 1: a huge advantage because it could be everywhere instead of 511 00:30:13,640 --> 00:30:17,640 Speaker 1: forcing users to go to a centralized location to experience music, 512 00:30:17,720 --> 00:30:20,440 Speaker 1: So you didn't have to log into SoundCloud to listen 513 00:30:20,480 --> 00:30:23,600 Speaker 1: to SoundCloud files. You could encounter a SoundCloud file on 514 00:30:23,640 --> 00:30:26,320 Speaker 1: any website at all. If you had a band and 515 00:30:26,360 --> 00:30:28,360 Speaker 1: you wanted a few of your songs to be available 516 00:30:28,400 --> 00:30:30,800 Speaker 1: on your website for people to listen to, the just 517 00:30:30,880 --> 00:30:33,600 Speaker 1: stream it while they're they're viewing your site. You could 518 00:30:33,640 --> 00:30:36,960 Speaker 1: use a SoundCloud embettable player to stream that music and 519 00:30:37,080 --> 00:30:39,400 Speaker 1: your fans will be able to listen to it. On 520 00:30:39,520 --> 00:30:42,440 Speaker 1: top of that, uploading a track to SoundCloud would generate 521 00:30:42,480 --> 00:30:44,880 Speaker 1: a unique u r L that you could then share 522 00:30:44,920 --> 00:30:48,560 Speaker 1: on various social platforms like Twitter, and that helped musicians 523 00:30:48,560 --> 00:30:52,760 Speaker 1: promote specific tracks and encouraged sharing online. Making music is 524 00:30:53,520 --> 00:30:57,240 Speaker 1: already challenging, but making your music discoverable is an even 525 00:30:57,320 --> 00:31:01,600 Speaker 1: bigger challenge. There's so much con tent going up online 526 00:31:01,800 --> 00:31:03,840 Speaker 1: all the time, and finding a way to reach your 527 00:31:03,880 --> 00:31:07,720 Speaker 1: potential audience gets harder with every minute of content that's 528 00:31:07,800 --> 00:31:11,760 Speaker 1: uploaded to the internet. These strategies helped put SoundCloud on 529 00:31:11,800 --> 00:31:16,040 Speaker 1: the path to becoming the YouTube of audio files. Every minute, 530 00:31:16,040 --> 00:31:19,440 Speaker 1: twelve hours of audio content joined the vast amount of 531 00:31:19,480 --> 00:31:22,920 Speaker 1: audio already on SoundCloud. Now that is dwarfed by the 532 00:31:22,960 --> 00:31:26,080 Speaker 1: amount of video content that's going up on YouTube every minute, 533 00:31:26,240 --> 00:31:29,680 Speaker 1: but still pretty impressive all on its own. One of 534 00:31:29,680 --> 00:31:32,200 Speaker 1: the neat features in SoundCloud is that you can leave 535 00:31:32,240 --> 00:31:35,360 Speaker 1: a comment about an audio track and even have that 536 00:31:35,440 --> 00:31:39,000 Speaker 1: comment associated with a specific moment in the track itself. 537 00:31:39,080 --> 00:31:42,520 Speaker 1: So the tracks on SoundCloud are represented as wave forms. 538 00:31:42,560 --> 00:31:44,920 Speaker 1: You see the wave form and you see the progress 539 00:31:44,920 --> 00:31:47,200 Speaker 1: go from left to right as you play the track. 540 00:31:47,320 --> 00:31:50,080 Speaker 1: It starts to highlight the track as it's going down 541 00:31:50,120 --> 00:31:54,120 Speaker 1: the timeline of this audio track. Meanwhile, you can leave 542 00:31:54,120 --> 00:31:57,840 Speaker 1: a comment at any point along the track to say 543 00:31:57,880 --> 00:32:01,400 Speaker 1: something about how that track made an impression on you 544 00:32:01,640 --> 00:32:04,800 Speaker 1: or what you felt about the choices the artist was making, 545 00:32:05,280 --> 00:32:08,000 Speaker 1: and it will actually show up at that point along 546 00:32:08,040 --> 00:32:10,480 Speaker 1: the track, and people can read your comments and see 547 00:32:10,480 --> 00:32:12,800 Speaker 1: what you had to say about it and digested and 548 00:32:12,880 --> 00:32:15,160 Speaker 1: decide whether they agree with you or they don't agree 549 00:32:15,240 --> 00:32:18,200 Speaker 1: with you. And it's actually a really cool feature. I 550 00:32:18,240 --> 00:32:22,680 Speaker 1: like it a lot because people can get feedback not 551 00:32:22,800 --> 00:32:25,680 Speaker 1: just for the audio track, but for the specific decisions 552 00:32:25,720 --> 00:32:28,560 Speaker 1: that went into making that track what it was, whether 553 00:32:28,600 --> 00:32:32,200 Speaker 1: it was spoken word or a lecture or music or whatever. 554 00:32:32,560 --> 00:32:36,480 Speaker 1: And those moments of creativity that resonate with the audience 555 00:32:37,120 --> 00:32:39,760 Speaker 1: can stand out. If you are a musician and you 556 00:32:39,800 --> 00:32:42,960 Speaker 1: create a music track and you change up the tempo 557 00:32:43,200 --> 00:32:46,560 Speaker 1: or you insert a new instrument and people respond to 558 00:32:46,600 --> 00:32:48,720 Speaker 1: that moment within the track, you know that you did 559 00:32:48,760 --> 00:32:51,960 Speaker 1: something right, and you might explore that further with future songs, 560 00:32:52,600 --> 00:32:56,520 Speaker 1: or you might get some criticism and find out the 561 00:32:56,560 --> 00:32:59,600 Speaker 1: stuff that people don't like. Now, in my experience, those 562 00:32:59,640 --> 00:33:02,520 Speaker 1: comments tend to be less helpful and more aggravating because 563 00:33:02,600 --> 00:33:05,640 Speaker 1: of the nature of the way people tend to word them. 564 00:33:05,680 --> 00:33:08,320 Speaker 1: There are nice ways to offer criticism, is what I'm 565 00:33:08,320 --> 00:33:12,480 Speaker 1: getting at. It's just that most people don't exercise that. 566 00:33:12,960 --> 00:33:16,960 Speaker 1: They go with declarative statements that aren't terribly helpful and 567 00:33:17,200 --> 00:33:23,880 Speaker 1: often are hurtful. By May, SoundCloud had hit a million users. 568 00:33:24,560 --> 00:33:27,640 Speaker 1: In those early days, there was no advertising on the site, 569 00:33:27,920 --> 00:33:31,320 Speaker 1: so you could have an ad free experience when you 570 00:33:31,480 --> 00:33:34,840 Speaker 1: came there, and then basic accounts were free. Those free 571 00:33:34,840 --> 00:33:37,160 Speaker 1: accounts did come with some restrictions. You had a limit 572 00:33:37,160 --> 00:33:40,800 Speaker 1: to how many songs or audio tracks you could upload. Really, 573 00:33:40,840 --> 00:33:43,880 Speaker 1: it was in the amount of time collectively that all took. 574 00:33:44,000 --> 00:33:47,720 Speaker 1: So your basic free account would include a hundred eighty 575 00:33:47,760 --> 00:33:50,920 Speaker 1: minutes of audio that you could upload. After you hit 576 00:33:50,920 --> 00:33:54,000 Speaker 1: a hundred eighty minutes, you hit your limit. Or it 577 00:33:54,040 --> 00:33:56,080 Speaker 1: also would put a limit on how many contacts you 578 00:33:56,120 --> 00:33:59,560 Speaker 1: could have within SoundCloud. So if you wanted to have 579 00:33:59,600 --> 00:34:02,920 Speaker 1: a bunch of contacts and then every time you upload 580 00:34:03,000 --> 00:34:06,000 Speaker 1: a new piece of audio it informs those contacts that 581 00:34:06,040 --> 00:34:08,400 Speaker 1: you've got something new there, you had a bit of 582 00:34:08,400 --> 00:34:10,320 Speaker 1: a limit there. If you had the Basic Free account, 583 00:34:10,360 --> 00:34:15,320 Speaker 1: you could choose to enter into a tiered premium account selection. 584 00:34:16,000 --> 00:34:19,399 Speaker 1: SoundCloud would get a lot of feedback on this. People 585 00:34:19,440 --> 00:34:23,399 Speaker 1: would argue that the various tears were kind of confusing 586 00:34:23,760 --> 00:34:27,719 Speaker 1: and messy, and that it made it more complicated than 587 00:34:27,760 --> 00:34:31,560 Speaker 1: what was necessary. But if you went to the premium account, 588 00:34:31,640 --> 00:34:34,600 Speaker 1: it would ease up on restrictions. At the first level 589 00:34:34,680 --> 00:34:37,719 Speaker 1: of Premium, users could upload up to six hours of 590 00:34:37,760 --> 00:34:42,680 Speaker 1: audio content at the basic Premium level, so three times 591 00:34:42,719 --> 00:34:45,520 Speaker 1: what you were rather two times what you were able 592 00:34:45,560 --> 00:34:48,759 Speaker 1: to do previously with the Basic Free or you could 593 00:34:48,800 --> 00:34:51,279 Speaker 1: splurge and you can go all the way. With SoundCloud 594 00:34:51,320 --> 00:34:55,600 Speaker 1: Pro unlimited. That meant that you could have unlimited audio 595 00:34:55,719 --> 00:34:58,319 Speaker 1: time to upload, so you can upload as much as 596 00:34:58,360 --> 00:35:01,279 Speaker 1: you wanted to do. There was no limitation there. But 597 00:35:01,320 --> 00:35:03,200 Speaker 1: in those early days, there were no other means of 598 00:35:03,200 --> 00:35:06,920 Speaker 1: generating revenue. That was it. You just had these premium 599 00:35:07,120 --> 00:35:10,680 Speaker 1: subscription based things, and it really premium accounts that you 600 00:35:10,760 --> 00:35:13,799 Speaker 1: could uh enter into. But that was the only way 601 00:35:13,840 --> 00:35:16,880 Speaker 1: that SoundCloud was generating revenue in the early days. In 602 00:35:16,920 --> 00:35:21,400 Speaker 1: two thousand twelve, the website underwent a major redesign and 603 00:35:21,440 --> 00:35:25,080 Speaker 1: one of the features that the company introduced was called repost, 604 00:35:25,400 --> 00:35:29,920 Speaker 1: and boy did this feature cause some huge problems. A 605 00:35:30,040 --> 00:35:32,600 Speaker 1: repost is pretty much what sounds like. It's like a 606 00:35:32,680 --> 00:35:37,200 Speaker 1: retweet or tumblers reblog feature, and the intent was good. 607 00:35:37,239 --> 00:35:40,280 Speaker 1: It was meant to help users share music discovery viral 608 00:35:40,320 --> 00:35:43,920 Speaker 1: e through the platforms. So you know, you discover a 609 00:35:44,280 --> 00:35:47,680 Speaker 1: track you really like and you repost it, and then 610 00:35:47,719 --> 00:35:50,319 Speaker 1: the people who follow you see that track, maybe they 611 00:35:50,320 --> 00:35:53,000 Speaker 1: like it, they repost it, it goes to the people 612 00:35:53,000 --> 00:35:55,800 Speaker 1: who follow them, et cetera, and that way music discovery 613 00:35:55,800 --> 00:35:59,560 Speaker 1: could filter through the entire system, but people began to 614 00:35:59,640 --> 00:36:03,680 Speaker 1: abuse use the system almost immediately. Some artists would repost 615 00:36:03,800 --> 00:36:07,120 Speaker 1: their own tracks frequently because it would push it to 616 00:36:07,160 --> 00:36:10,480 Speaker 1: the top of all of their followers feeds. So let's 617 00:36:10,480 --> 00:36:15,160 Speaker 1: say you're following a band. Uh, let's say it's ilor 618 00:36:15,200 --> 00:36:18,920 Speaker 1: Again the Monsters. That's a reference to a live stream 619 00:36:18,960 --> 00:36:22,000 Speaker 1: I did earlier today about Tetris so I Lori Agan 620 00:36:22,080 --> 00:36:25,279 Speaker 1: The Monsters has their new surf album out and they've 621 00:36:25,320 --> 00:36:28,719 Speaker 1: got this one track that they're really promoting. Um, let's 622 00:36:28,719 --> 00:36:31,680 Speaker 1: call it Soviets in the Sand. Soviets in the Sand 623 00:36:31,719 --> 00:36:34,319 Speaker 1: as their new track, and they want to get a 624 00:36:34,360 --> 00:36:37,279 Speaker 1: lot of reaction to this track. So they post the 625 00:36:37,320 --> 00:36:40,279 Speaker 1: track and their followers see it. But you know, if 626 00:36:40,280 --> 00:36:43,880 Speaker 1: you're following lots of bands, it's just like Facebook, those 627 00:36:43,880 --> 00:36:48,160 Speaker 1: notifications can push that initial announcement further and further down 628 00:36:48,239 --> 00:36:50,760 Speaker 1: the page, making it less likely that you will actually 629 00:36:50,800 --> 00:36:54,680 Speaker 1: see it. So the next day Elrigan the Machines, they 630 00:36:54,880 --> 00:36:58,000 Speaker 1: repost Soviets in the Sand and so now it pops 631 00:36:58,040 --> 00:37:00,319 Speaker 1: up at the top of everyone's feet again, and they 632 00:37:00,360 --> 00:37:02,120 Speaker 1: do it again and again and again, and that way 633 00:37:02,120 --> 00:37:04,040 Speaker 1: it keeps on popping at the top of the feed. 634 00:37:04,520 --> 00:37:06,879 Speaker 1: This is a form of abuse, especially if you are 635 00:37:06,920 --> 00:37:09,320 Speaker 1: not following a whole lot of bands. It just means 636 00:37:09,200 --> 00:37:11,440 Speaker 1: that you keep seeing the same track getting posted by 637 00:37:11,480 --> 00:37:14,440 Speaker 1: Ilrigan the machines over and over again. Is not a 638 00:37:14,480 --> 00:37:17,719 Speaker 1: good user experience. So what was intended to be a 639 00:37:17,760 --> 00:37:22,440 Speaker 1: way to help music discovery flourish on the service turned 640 00:37:22,480 --> 00:37:26,040 Speaker 1: out to be a massive pain in the butt. On 641 00:37:26,160 --> 00:37:29,759 Speaker 1: top of that, you had some artists that were ending 642 00:37:29,840 --> 00:37:34,759 Speaker 1: up making deals with other artists. Uh, they were essentially 643 00:37:34,760 --> 00:37:37,680 Speaker 1: creating an arrangement of I'll repost you if you re 644 00:37:37,800 --> 00:37:44,320 Speaker 1: post me, and that way they were artificially boosting these numbers. Uh. 645 00:37:44,360 --> 00:37:47,440 Speaker 1: There were people who are offering to repost tracks for money, 646 00:37:47,560 --> 00:37:50,520 Speaker 1: so essentially paid for impressions of different audio tracks. There 647 00:37:50,520 --> 00:37:54,359 Speaker 1: were people who are paying for listens to tracks because 648 00:37:54,400 --> 00:37:56,480 Speaker 1: if you're a musician and you've got a track out 649 00:37:56,520 --> 00:38:00,319 Speaker 1: on SoundCloud, you might want a music label to take 650 00:38:00,360 --> 00:38:03,600 Speaker 1: a look at your your tracks, and if you have 651 00:38:03,760 --> 00:38:06,680 Speaker 1: huge numbers, that's going to look pretty attractive to that 652 00:38:06,760 --> 00:38:09,560 Speaker 1: music label. It might mean that you get signed. So 653 00:38:09,680 --> 00:38:12,880 Speaker 1: there were artists out there that were paying a fee 654 00:38:13,480 --> 00:38:17,440 Speaker 1: so that they would get an artificial boost to their 655 00:38:17,520 --> 00:38:23,000 Speaker 1: their listen numbers to help out with that, and it 656 00:38:23,040 --> 00:38:25,600 Speaker 1: all boils down to gaming the system in one way 657 00:38:25,719 --> 00:38:29,120 Speaker 1: or another. The problem would persist for years before SoundCloud 658 00:38:29,160 --> 00:38:32,120 Speaker 1: managed to address it, and in the meantime, many artists 659 00:38:32,120 --> 00:38:35,120 Speaker 1: and users began to look at alternative services. They did 660 00:38:35,200 --> 00:38:37,800 Speaker 1: finally come up with a solution to the repost problem 661 00:38:37,920 --> 00:38:41,239 Speaker 1: in two thousand fifteen, so three years after they had 662 00:38:41,320 --> 00:38:44,520 Speaker 1: launched it. That's when they established limits to the number 663 00:38:44,520 --> 00:38:47,719 Speaker 1: of reposts you could actually do, and they stated that 664 00:38:47,760 --> 00:38:51,160 Speaker 1: breaking the rules could lead to banning or suspending accounts. 665 00:38:52,600 --> 00:38:55,800 Speaker 1: Well back in two thousand fourteen, so this is after 666 00:38:56,320 --> 00:38:59,920 Speaker 1: the repost feature had been launched, SoundCloud began to introduce 667 00:39:00,120 --> 00:39:05,160 Speaker 1: advertising on its website. This was a big move soundclass. 668 00:39:05,200 --> 00:39:08,120 Speaker 1: SoundCloud at the time was boasting about dred seventy five 669 00:39:08,239 --> 00:39:12,480 Speaker 1: million listeners. That puts SoundCloud behind YouTube make but it 670 00:39:12,560 --> 00:39:15,360 Speaker 1: made it the second biggest streaming service in the world 671 00:39:15,480 --> 00:39:19,080 Speaker 1: at that time. But they had no system too to 672 00:39:19,280 --> 00:39:22,120 Speaker 1: pay out royalties to artists who are using the service 673 00:39:22,160 --> 00:39:25,240 Speaker 1: to reach an audience, So for the early years, artists 674 00:39:25,280 --> 00:39:29,000 Speaker 1: pretty much accepted this as just part of the system. 675 00:39:29,120 --> 00:39:31,680 Speaker 1: SoundCloud gave them a chance to find an audience in 676 00:39:31,680 --> 00:39:35,319 Speaker 1: the first place, but there was no direct monetization that 677 00:39:35,400 --> 00:39:37,919 Speaker 1: they could take advantage of in that model. But over 678 00:39:38,000 --> 00:39:41,520 Speaker 1: time there was a growing expectation among artists and music 679 00:39:41,600 --> 00:39:44,279 Speaker 1: labels that they should be able to receive compensation in 680 00:39:44,280 --> 00:39:47,040 Speaker 1: the form of royalty payments. And that makes sense. You 681 00:39:47,160 --> 00:39:50,080 Speaker 1: might make music because you love it, but if you 682 00:39:50,120 --> 00:39:52,480 Speaker 1: want to make it your career, you gotta get paid, 683 00:39:52,880 --> 00:39:55,320 Speaker 1: because most landlords are not going to accept a song 684 00:39:55,400 --> 00:39:58,400 Speaker 1: in place of the rent. For more on this topic, 685 00:39:58,960 --> 00:40:02,440 Speaker 1: see the musical rent. Actually, don't get me started on 686 00:40:02,440 --> 00:40:04,839 Speaker 1: that musical. I get really grouchy about it. So back 687 00:40:04,840 --> 00:40:08,160 Speaker 1: to SoundCloud. The company itself had reached a valuation of 688 00:40:08,239 --> 00:40:12,840 Speaker 1: seven hundred million dollars, but that was from the perceived 689 00:40:13,000 --> 00:40:16,160 Speaker 1: value of the company, not its ability to make money. 690 00:40:16,200 --> 00:40:19,520 Speaker 1: It still wasn't making money. It was making money from 691 00:40:19,560 --> 00:40:22,799 Speaker 1: advertising and from premium subscriptions, but not enough money to 692 00:40:22,880 --> 00:40:26,480 Speaker 1: offset the costs of operations, so it wasn't making any 693 00:40:26,480 --> 00:40:30,239 Speaker 1: sort of profit. Premium subscriptions has only gone so far, 694 00:40:30,280 --> 00:40:33,320 Speaker 1: and the company was already in the midst of holding 695 00:40:33,400 --> 00:40:37,200 Speaker 1: numerous rounds of venture capital investments. Meanwhile, music labels were 696 00:40:37,239 --> 00:40:40,760 Speaker 1: starting to place larger demands on SoundCloud. The labels wanted 697 00:40:40,800 --> 00:40:43,840 Speaker 1: the reach of the service, but companies rarely are pleased 698 00:40:43,840 --> 00:40:46,640 Speaker 1: to give away their products for free, and so SoundCloud 699 00:40:46,719 --> 00:40:50,400 Speaker 1: turned to web advertising, that traditional revenue generator of the web, 700 00:40:50,760 --> 00:40:53,120 Speaker 1: and ads would play after a user listen to a 701 00:40:53,120 --> 00:40:55,600 Speaker 1: certain number of tracks. You listen to a couple, you 702 00:40:55,600 --> 00:40:57,920 Speaker 1: would get an ad. And when the ads first launched, 703 00:40:57,960 --> 00:41:00,400 Speaker 1: it appeared only on the US version of sound Cloud 704 00:41:00,440 --> 00:41:02,640 Speaker 1: and the various SoundCloud mobile apps. So some of the 705 00:41:02,680 --> 00:41:06,440 Speaker 1: advertising was visual advertising, you know, the kind of ads 706 00:41:06,440 --> 00:41:09,000 Speaker 1: you would discover on any sort of app or web page. 707 00:41:09,239 --> 00:41:11,400 Speaker 1: Some of them were audio ads that would play in 708 00:41:11,480 --> 00:41:15,719 Speaker 1: between tracks. It all just depended upon what version of 709 00:41:15,719 --> 00:41:19,279 Speaker 1: SoundCloud you were listening to and where you were. Later on, 710 00:41:19,360 --> 00:41:22,399 Speaker 1: they would actually roll out this advertising strategy to other 711 00:41:22,480 --> 00:41:26,000 Speaker 1: regions besides the United States. Now, alex had made it 712 00:41:26,040 --> 00:41:28,839 Speaker 1: a point to make sure that artists had control over 713 00:41:28,920 --> 00:41:32,200 Speaker 1: when advertising would play, so they could actually choose to 714 00:41:32,239 --> 00:41:35,279 Speaker 1: have some tracks play free of advertising entirely. They could 715 00:41:35,360 --> 00:41:39,319 Speaker 1: turn off ads for whichever tracks they wanted. SoundCloud also 716 00:41:39,440 --> 00:41:42,320 Speaker 1: planned out a subscription plan that would allow users to 717 00:41:42,320 --> 00:41:44,880 Speaker 1: pay a monthly fee and in return, they would go 718 00:41:44,920 --> 00:41:47,840 Speaker 1: back to an ad free experience when using SoundCloud, so 719 00:41:47,960 --> 00:41:50,480 Speaker 1: something similar to what you can find on other music 720 00:41:50,520 --> 00:41:53,040 Speaker 1: streaming services. You can listen to them for free and 721 00:41:53,080 --> 00:41:56,600 Speaker 1: get ads, or you can pay a subscription fee and 722 00:41:56,640 --> 00:42:00,960 Speaker 1: get unlimited listening without any ads. It's pre standard throughout 723 00:42:01,040 --> 00:42:04,680 Speaker 1: streaming services now. At that same time, big music labels 724 00:42:04,680 --> 00:42:07,360 Speaker 1: were in talks with SoundCloud about taking some percentage of 725 00:42:07,360 --> 00:42:10,440 Speaker 1: the company in return for supporting it. This put the 726 00:42:10,480 --> 00:42:13,120 Speaker 1: service in a delicate situation. So how do you balance 727 00:42:13,160 --> 00:42:16,160 Speaker 1: the need to generate revenue to stay in business while 728 00:42:16,200 --> 00:42:18,880 Speaker 1: also keeping your service as close to the vision you 729 00:42:18,920 --> 00:42:22,200 Speaker 1: promised your users as you can? And SoundCloud ended up 730 00:42:22,239 --> 00:42:25,360 Speaker 1: getting a couple of opportunities, but we'll talk about those 731 00:42:25,440 --> 00:42:28,920 Speaker 1: in just a second. First, let's take another quick break 732 00:42:29,160 --> 00:42:40,080 Speaker 1: to thank our sponsor. In two thousan fourteen, SoundCloud got 733 00:42:40,120 --> 00:42:44,480 Speaker 1: the attention of a little company called Twitter. So talking 734 00:42:44,480 --> 00:42:46,560 Speaker 1: about companies that have had to hold multiple rounds of 735 00:42:46,600 --> 00:42:50,160 Speaker 1: venture capital fundraising, Twitter is another poster child. But anyway, 736 00:42:50,200 --> 00:42:54,080 Speaker 1: Twitter was looking to expand its services, and it already 737 00:42:54,080 --> 00:42:56,640 Speaker 1: tried to build a music product that would keep people 738 00:42:56,760 --> 00:42:59,880 Speaker 1: using Twitter longer per visit. It was called hashtag mu 739 00:43:00,040 --> 00:43:02,200 Speaker 1: sick and if you don't remember it, that's not a 740 00:43:02,200 --> 00:43:04,200 Speaker 1: big surprise because it didn't get a lot of traction 741 00:43:04,239 --> 00:43:09,040 Speaker 1: when it launched. Hashtag Music was a supplemental app that 742 00:43:09,120 --> 00:43:12,319 Speaker 1: was supposed to focus conversations about music and musicians on 743 00:43:12,320 --> 00:43:15,880 Speaker 1: Twitter and improve the ability to discover and share music. 744 00:43:15,960 --> 00:43:19,440 Speaker 1: But Twitter ran into a problem. There were already a 745 00:43:19,440 --> 00:43:22,520 Speaker 1: whole bunch of music centric services that were already on 746 00:43:22,560 --> 00:43:25,080 Speaker 1: the market, And honestly, at some point you just reach 747 00:43:25,120 --> 00:43:28,000 Speaker 1: a level of saturation which you're not likely to switch 748 00:43:28,080 --> 00:43:31,600 Speaker 1: from one app to another or add yet another app 749 00:43:31,680 --> 00:43:35,239 Speaker 1: to your growing list. So a new app has to 750 00:43:35,239 --> 00:43:38,800 Speaker 1: be incredibly compelling to convince people to adopt it beyond 751 00:43:38,880 --> 00:43:44,120 Speaker 1: that initial curiosity phase. See also every social networking site 752 00:43:44,160 --> 00:43:47,520 Speaker 1: that isn't Facebook or Twitter in the United States. Well, 753 00:43:47,680 --> 00:43:52,320 Speaker 1: hashtag Music had started off as a different music discovery 754 00:43:52,320 --> 00:43:56,160 Speaker 1: service called We Are Hunted, which Twitter acquired back in 755 00:43:56,200 --> 00:43:59,640 Speaker 1: two thousand twelve. So, with the door closing on hashtag Music, 756 00:43:59,680 --> 00:44:03,120 Speaker 1: but are still eager to get into that music sharing space, 757 00:44:03,520 --> 00:44:07,480 Speaker 1: the company turned its sights to SoundCloud. Now, this next 758 00:44:07,480 --> 00:44:12,799 Speaker 1: part of Soundclouds history is shrouded in mystery, or at 759 00:44:12,880 --> 00:44:15,319 Speaker 1: least it was never made totally public, but the two 760 00:44:15,320 --> 00:44:20,480 Speaker 1: companies definitely entered into negotiations to talk about an acquisition. However, 761 00:44:20,960 --> 00:44:24,439 Speaker 1: it ultimately went nowhere and Twitter decided to back out 762 00:44:24,440 --> 00:44:28,120 Speaker 1: of the agreement. The general consensus is that Twitter had 763 00:44:28,200 --> 00:44:31,400 Speaker 1: made an offer based more or less on the seven 764 00:44:31,480 --> 00:44:35,520 Speaker 1: hundred million dollar valuation of SoundCloud, but that the company 765 00:44:35,560 --> 00:44:40,400 Speaker 1: wanted something closer to a billion dollars and Twitter said thanks, 766 00:44:40,440 --> 00:44:43,120 Speaker 1: but no thanks, and went on its merry way. And 767 00:44:43,120 --> 00:44:45,799 Speaker 1: it became something of a joke in interviews to ask 768 00:44:45,800 --> 00:44:49,080 Speaker 1: either Alex or Eric about the Twitter deal and they 769 00:44:49,080 --> 00:44:54,000 Speaker 1: would respond with an exasperated no comment. Other troubles would 770 00:44:54,040 --> 00:44:57,440 Speaker 1: follow in two thousand fifteen when labels like Sony Music 771 00:44:57,480 --> 00:45:00,799 Speaker 1: began to remove some artists work from sound Cloud. So 772 00:45:00,840 --> 00:45:03,759 Speaker 1: apparently Sony felt that the company was getting less than 773 00:45:03,840 --> 00:45:06,560 Speaker 1: what it was worth to have the artist music hosted 774 00:45:06,640 --> 00:45:10,560 Speaker 1: on SoundCloud service. Also, there were issues with users uploading 775 00:45:10,640 --> 00:45:15,160 Speaker 1: music that you know, didn't belong to them, so, in 776 00:45:15,200 --> 00:45:18,600 Speaker 1: other words, there were copyright infringement problems. YouTube has also 777 00:45:18,680 --> 00:45:21,719 Speaker 1: experienced this sort of thing like a lot, and that 778 00:45:21,840 --> 00:45:26,320 Speaker 1: also falls into issues with remixes and mashups. Who owns 779 00:45:26,360 --> 00:45:30,359 Speaker 1: the copyright to that and the copyright infringement issues so 780 00:45:30,440 --> 00:45:33,680 Speaker 1: quick aside, I think it's a cool point here to 781 00:45:33,760 --> 00:45:37,080 Speaker 1: share uh that. I think sharing a link to an 782 00:45:37,120 --> 00:45:40,080 Speaker 1: artist's work is great. So if there's an artist you 783 00:45:40,160 --> 00:45:44,400 Speaker 1: like and there's a link to a legitimate SoundCloud file 784 00:45:44,640 --> 00:45:47,879 Speaker 1: or YouTube video and it leads to that music, by 785 00:45:47,920 --> 00:45:51,160 Speaker 1: all means share it. It helps get the word out, 786 00:45:51,360 --> 00:45:58,240 Speaker 1: and obviously if it's an official U SoundCloud or YouTube stream, 787 00:45:58,320 --> 00:46:02,920 Speaker 1: then everyone's cool with it. I do not think it's 788 00:46:03,080 --> 00:46:06,680 Speaker 1: super cool to upload audio that doesn't belong to you 789 00:46:06,920 --> 00:46:09,600 Speaker 1: and share it that way, because artists put a lot 790 00:46:09,640 --> 00:46:12,160 Speaker 1: of work into creating stuff, and even if they don't 791 00:46:12,239 --> 00:46:15,480 Speaker 1: choose to monetize it themselves, it's at least respectful to 792 00:46:15,520 --> 00:46:19,520 Speaker 1: point folks toward an official source rather than pirates stuff. Now, 793 00:46:19,560 --> 00:46:22,799 Speaker 1: I often will hear the argument that sharing creates exposure, 794 00:46:23,200 --> 00:46:26,359 Speaker 1: but exposure ultimately means nothing to an artist if they're 795 00:46:26,400 --> 00:46:28,560 Speaker 1: not if they're actually trying to make a living off 796 00:46:28,600 --> 00:46:32,399 Speaker 1: of their music, Because you cannot pay the rent with exposure. 797 00:46:32,719 --> 00:46:36,280 Speaker 1: You can't say to your landlord, hey I'm not gonna 798 00:46:36,320 --> 00:46:39,359 Speaker 1: pay rent this month, but don't worry, I'm gonna talk 799 00:46:39,440 --> 00:46:43,399 Speaker 1: this place up to everybody, So you're gonna get great exposure, 800 00:46:44,080 --> 00:46:48,400 Speaker 1: all right, rant over Sony withdrew artists from SoundCloud in 801 00:46:48,400 --> 00:46:51,080 Speaker 1: two thousand fifteen, which was the same year that Universal 802 00:46:51,200 --> 00:46:54,880 Speaker 1: Music Group began working on a licensing agreement with SoundCloud 803 00:46:54,920 --> 00:46:58,200 Speaker 1: in return for what Business Insider reported was a quote 804 00:46:58,560 --> 00:47:02,920 Speaker 1: significant chunk of equity end quote in the company. Now, 805 00:47:02,960 --> 00:47:07,040 Speaker 1: this would allow other people to actually do those remixes 806 00:47:07,040 --> 00:47:10,000 Speaker 1: and mash ups because of the licensing agreements, and it 807 00:47:10,120 --> 00:47:13,359 Speaker 1: also followed in the footsteps of Warner Music. Warner Music 808 00:47:13,360 --> 00:47:15,360 Speaker 1: had actually made the same sort of agreement back in 809 00:47:15,400 --> 00:47:19,080 Speaker 1: November two fourteen for a five percent stake in SoundCloud. 810 00:47:19,880 --> 00:47:23,440 Speaker 1: The negotiations with Universal Music Group took some time. It 811 00:47:23,520 --> 00:47:27,480 Speaker 1: started in but it wasn't announced as an official partnership 812 00:47:27,560 --> 00:47:32,640 Speaker 1: until January. The agreements did have some benefits for users 813 00:47:32,760 --> 00:47:36,759 Speaker 1: because with those mashups and remixes, getting the licensing meant 814 00:47:36,800 --> 00:47:41,120 Speaker 1: that people could actually practice their their skills and upload 815 00:47:41,160 --> 00:47:44,960 Speaker 1: work without fearing of being pulled down for copyright infringement. 816 00:47:45,080 --> 00:47:47,560 Speaker 1: So people were all on the up and up here now. 817 00:47:47,560 --> 00:47:50,040 Speaker 1: It did also mean that if you own the copyright 818 00:47:50,040 --> 00:47:52,880 Speaker 1: to a certain song, you could get the monetization for 819 00:47:52,920 --> 00:47:56,319 Speaker 1: that instead of the person who made the remix. That 820 00:47:56,400 --> 00:47:58,799 Speaker 1: was an issue. So there was still kind of a 821 00:47:58,840 --> 00:48:01,880 Speaker 1: mess because has not everybody had the same deal, and 822 00:48:02,280 --> 00:48:05,160 Speaker 1: sometimes you might be mixing artists from two different labels. 823 00:48:05,160 --> 00:48:07,719 Speaker 1: So it wasn't like everything was smooth sailing from that 824 00:48:07,800 --> 00:48:11,799 Speaker 1: point forward. Around that time, Spotify began to express an 825 00:48:11,800 --> 00:48:15,000 Speaker 1: interest in acquiring SoundCloud, but it would also back off 826 00:48:15,000 --> 00:48:17,640 Speaker 1: from the deal, kind of following Twitter's lead in a way. 827 00:48:17,760 --> 00:48:21,080 Speaker 1: It was because Spotify was looking at an initial public 828 00:48:21,120 --> 00:48:24,400 Speaker 1: offering and getting involved in an acquisition just before an 829 00:48:24,400 --> 00:48:26,840 Speaker 1: i p O would mean that it could potentially scare 830 00:48:26,880 --> 00:48:30,960 Speaker 1: off investors. So Spotify ultimately said, you know what, while 831 00:48:31,080 --> 00:48:34,200 Speaker 1: I would like to remove competition from this field and 832 00:48:34,239 --> 00:48:38,080 Speaker 1: get access to some of SoundCloud's technology, I'm not sure 833 00:48:38,120 --> 00:48:40,960 Speaker 1: it's worth the risk to investment if we actually go 834 00:48:41,080 --> 00:48:43,719 Speaker 1: for an i p O. Now. During all of this, 835 00:48:43,960 --> 00:48:49,440 Speaker 1: SoundCloud still managed to really shoot itself in the foot 836 00:48:49,440 --> 00:48:51,560 Speaker 1: when it comes to try and to find a profitable 837 00:48:51,600 --> 00:48:55,560 Speaker 1: business model. In July, the company had to lay off 838 00:48:56,800 --> 00:49:00,880 Speaker 1: of its staff. That meant one seventy three people lost 839 00:49:00,960 --> 00:49:05,120 Speaker 1: their jobs, and SoundCloud closed down two of its offices, 840 00:49:05,160 --> 00:49:08,279 Speaker 1: the ones in London and San Francisco, which meant that 841 00:49:08,360 --> 00:49:10,879 Speaker 1: only its offices in Berlin and New York City would 842 00:49:10,920 --> 00:49:14,719 Speaker 1: remain open. At that time, SoundCloud would only say that 843 00:49:14,760 --> 00:49:17,640 Speaker 1: the company had enough money to last through the fourth quarter, 844 00:49:17,760 --> 00:49:22,000 Speaker 1: of which many took as a sign that the company 845 00:49:22,040 --> 00:49:24,560 Speaker 1: would be out of money by the end of the year. 846 00:49:25,200 --> 00:49:28,080 Speaker 1: Tech pundits then began to suggest that the vultures were 847 00:49:28,080 --> 00:49:33,359 Speaker 1: circulating SoundCloud as a result. In augusteen, SoundCloud was known 848 00:49:33,440 --> 00:49:37,280 Speaker 1: to have entered talks with potential investors about another round 849 00:49:37,280 --> 00:49:41,000 Speaker 1: of venture capital funding. This would be Series F of funding. 850 00:49:42,040 --> 00:49:44,600 Speaker 1: It was at this time that people in the technosphere 851 00:49:44,600 --> 00:49:49,200 Speaker 1: began to say that unless someone swooped in, SoundCloud was doomed. 852 00:49:49,880 --> 00:49:53,040 Speaker 1: But swoop they did, and boy hawdy it was with 853 00:49:53,080 --> 00:49:56,879 Speaker 1: a big change. The swoop happened in mid August. An 854 00:49:56,880 --> 00:50:00,239 Speaker 1: investment bank headquartered in New York called Rain grew coup 855 00:50:00,520 --> 00:50:04,160 Speaker 1: and a Singapore state owned investment fund called tim Asek 856 00:50:04,600 --> 00:50:08,000 Speaker 1: provided the moolah that was that hundred sixty nine point 857 00:50:08,080 --> 00:50:11,319 Speaker 1: five million bucks i mentioned earlier in this episode. With 858 00:50:11,440 --> 00:50:15,520 Speaker 1: this investment also came some changes at the top for SoundCloud. 859 00:50:15,719 --> 00:50:19,240 Speaker 1: There were demands for some changes at the executive level, 860 00:50:20,080 --> 00:50:25,000 Speaker 1: so Eric Walforce would transition from Chief Technology Officer to 861 00:50:25,080 --> 00:50:30,080 Speaker 1: a newly created position, Chief Product Officer. Artem Fishman, who 862 00:50:30,160 --> 00:50:33,400 Speaker 1: was once a vice president of engineering over at Yahoo, 863 00:50:33,520 --> 00:50:37,680 Speaker 1: would assume the role of CTO. Alex Leung would step 864 00:50:37,760 --> 00:50:40,640 Speaker 1: down as CEO and become the chairman of the board. 865 00:50:40,960 --> 00:50:44,840 Speaker 1: In his place will be Carry Trainer. Trainer was the 866 00:50:44,840 --> 00:50:48,360 Speaker 1: CEO of Vimeo once upon a time, and Video is 867 00:50:48,400 --> 00:50:51,920 Speaker 1: the video streaming service that's a competitor with YouTube. This 868 00:50:52,000 --> 00:50:55,279 Speaker 1: has led some people to speculate that video content might 869 00:50:55,520 --> 00:50:58,880 Speaker 1: find its way onto SoundCloud, but there's been no confirmation 870 00:50:58,920 --> 00:51:02,200 Speaker 1: of that so far as of the recording of this podcast. 871 00:51:02,880 --> 00:51:06,240 Speaker 1: At this time, SoundCloud has around eighty eight million active 872 00:51:06,360 --> 00:51:09,520 Speaker 1: users according to similar Web, and earlier report in twenty 873 00:51:09,600 --> 00:51:12,920 Speaker 1: seventeen showed that SoundCloud had lost more than one hundred 874 00:51:13,120 --> 00:51:16,080 Speaker 1: million users over the course of a year, and those 875 00:51:16,160 --> 00:51:20,479 Speaker 1: users were moving on to other platforms like Pandora and Spotify. 876 00:51:20,880 --> 00:51:24,239 Speaker 1: So is that a hundred sixty nine and a half 877 00:51:24,360 --> 00:51:28,080 Speaker 1: million dollar investment a wise one in the wake of 878 00:51:28,239 --> 00:51:32,480 Speaker 1: seeing how many users have abandoned SoundCloud over the past year. 879 00:51:33,320 --> 00:51:36,680 Speaker 1: I don't know. I'm not wealthy. I don't make those 880 00:51:36,800 --> 00:51:40,560 Speaker 1: kind of calls. From my outsider perspective, I would be 881 00:51:40,800 --> 00:51:44,360 Speaker 1: very hesitant to make such a huge investment. However, that 882 00:51:44,400 --> 00:51:47,520 Speaker 1: being said, SoundCloud does have some valuable technology, and there 883 00:51:47,520 --> 00:51:49,719 Speaker 1: are a lot of artists who have used it effectively 884 00:51:49,800 --> 00:51:51,920 Speaker 1: over the years, and there are a lot of people 885 00:51:51,960 --> 00:51:55,000 Speaker 1: who still use the service, so maybe it can come 886 00:51:55,040 --> 00:51:59,880 Speaker 1: back from that precipice it was teetering over. That being said, 887 00:52:00,160 --> 00:52:02,560 Speaker 1: my Space tried to do the same thing a couple 888 00:52:02,600 --> 00:52:05,000 Speaker 1: of times, and it's still kind of an also, Ran, 889 00:52:05,200 --> 00:52:09,279 Speaker 1: I don't hear anyone talking about my Space anymore, so 890 00:52:10,360 --> 00:52:13,160 Speaker 1: I don't know if this was a wise decision. I 891 00:52:13,200 --> 00:52:15,920 Speaker 1: guess we'll have to wait and see, and maybe in 892 00:52:15,960 --> 00:52:19,239 Speaker 1: another year or so we'll see another attempt to run 893 00:52:19,280 --> 00:52:23,880 Speaker 1: around of financing, or maybe they'll actually turn things around 894 00:52:23,880 --> 00:52:26,319 Speaker 1: and make it a profitable company and it will be 895 00:52:26,360 --> 00:52:29,239 Speaker 1: generating enough revenue so it can operate on its own. 896 00:52:29,920 --> 00:52:32,919 Speaker 1: But so far, that is the story of SoundCloud. It's 897 00:52:32,960 --> 00:52:36,160 Speaker 1: not the end, and I'd be lying if I said 898 00:52:36,200 --> 00:52:39,759 Speaker 1: I wasn't kind of hoping for a different result when 899 00:52:39,800 --> 00:52:43,280 Speaker 1: they were holding this most recent round of funding, only 900 00:52:43,320 --> 00:52:45,759 Speaker 1: because it would have been convenient for me to say 901 00:52:45,880 --> 00:52:49,080 Speaker 1: the end on a podcast. I certainly don't wish anyone 902 00:52:49,120 --> 00:52:51,759 Speaker 1: to be out of a job. I don't want SoundCloud 903 00:52:51,800 --> 00:52:54,480 Speaker 1: to go away, but it would have been awfully convenient 904 00:52:54,560 --> 00:52:59,920 Speaker 1: for me in my podcast. So that's it for this episode. Guys. 905 00:53:00,120 --> 00:53:03,400 Speaker 1: If you have suggestions for future episode topics, send me 906 00:53:03,440 --> 00:53:06,920 Speaker 1: a message. Let me know. The email addresses tech Stuff 907 00:53:07,000 --> 00:53:09,520 Speaker 1: at how stuff works dot com, or you can drop 908 00:53:09,520 --> 00:53:11,920 Speaker 1: me a line on Facebook or Twitter. The handle of 909 00:53:12,040 --> 00:53:15,239 Speaker 1: both of those is tech stuff hs W. Remember I 910 00:53:15,400 --> 00:53:17,760 Speaker 1: stream live, so if you want to see me record 911 00:53:17,800 --> 00:53:21,120 Speaker 1: an episode live on the air and ask questions, including 912 00:53:21,200 --> 00:53:23,920 Speaker 1: questions that have nothing to do with whatever I'm talking about, 913 00:53:24,200 --> 00:53:27,200 Speaker 1: you can do that. Go to twitch dot tv slash 914 00:53:27,239 --> 00:53:29,759 Speaker 1: tech stuff, join the chat room. I'm always happy to 915 00:53:29,840 --> 00:53:32,120 Speaker 1: chat with you, guys, and I'll talk to you again 916 00:53:32,960 --> 00:53:41,600 Speaker 1: really soon. For more on this and thousands of other topics. 917 00:53:41,840 --> 00:53:53,000 Speaker 1: Is it how staff works dot com.