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Speaker 1: Ron Ananium our TV is the most common or the

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Speaker 1: most prevalent form of gasket sealer in the industry and

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Speaker 1: has been probably for the.

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Speaker 2: Better part of ten one on twelve years, maybe longer.

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Speaker 2: Shock the Car Doctor. You specifically have to use a

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Speaker 2: deep cycle charger.

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Speaker 1: A conventional battery charger will charge that battery too fast

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Speaker 1: and overheat it and damage it.

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Speaker 3: They welcome to the radio home of Ronananium The Car Doctor.

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Speaker 3: Since nineteen ninety one, this is where car owners the

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Speaker 3: world overturned to for their definitive opinion on automotive repair.

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Speaker 3: If your mechanics giving you a busy signal, pick up

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Speaker 3: the phone and call in.

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Speaker 1: The garage doors are open, but I am here to

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Speaker 1: take your call at eight five five five six ninety

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Speaker 1: nine hundred and now he.

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Speaker 3: Running.

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Speaker 2: Hey, just just a little word of advice. Coming around

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Speaker 2: the bottom of the hour.

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Speaker 1: Ken Miller from the Alliance of Automotive Service Providers at

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Speaker 1: New Jersey will be joining us to talk about the

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Speaker 1: upcoming Northeast Trade Show, the biggest regional trade show in America.

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Speaker 2: Today.

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Speaker 1: It's happening right here in New Jersey in the Meadowlands

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Speaker 1: next weekend. I'm sorry, next weekend, the weekend of the

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Speaker 1: fourteen fifteen sixteen. So if you want to talk to

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Speaker 1: the car doctor, you got a half hour, baby, give

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Speaker 1: me a call eight five five five six zero nine

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Speaker 1: nine zero zero. First up, Sarah and tennessee three BMW

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Speaker 1: and some break questions. Sarah, welcome aboard. How can I help?

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Speaker 4: Hey, I've got a three thirty CI two thousand and

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Speaker 4: three BMW.

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Speaker 2: Okay.

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Speaker 4: And I had the breaks replaced back in January, and

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Speaker 4: the rotors were replaced as well. And I noticed in

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Speaker 4: the past week with the fluctuation of temperatures here in Knoxville,

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Speaker 4: it when it gets cold and warm. When I back out,

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Speaker 4: the brake light comes on in the center of the dashboard.

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Speaker 5: It's a little.

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Speaker 4: Yellow light with a triangular in it with.

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Speaker 1: An arrow and the exclamation point that's yeah, yeah, exactly.

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Speaker 4: And then on the right there's a break light and

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Speaker 4: they're both yellow and it makes a little sound when

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Speaker 4: it comes on, like I'm like, I have my break

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Speaker 4: pulled up before it comes on. And it stays on

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Speaker 4: for a bit and then it goes off when the

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Speaker 4: car warms up, which is really weird.

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Speaker 2: Have you taken it back to them that you know.

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Speaker 4: The brakes I did, and then sure enough, it's like

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Speaker 4: a lady going to get her hair done. The day

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Speaker 4: she goes to get it done, it looks great on

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Speaker 4: the way up there, it's didn't do that. It was

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Speaker 4: doing it on the way, but then I pulled over

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Speaker 4: to go to the grocery store real quick, went on

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Speaker 4: up there, and it went off. He drove it around

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Speaker 4: with me and he was talking about hydraulic brakes, and

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Speaker 4: I don't want to spend a bunch of money for

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Speaker 4: something I don't need to do.

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Speaker 1: Well, yeah, and I kind of listen, this is a

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Speaker 1: this is a peace of mind kind of a scenario, right,

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Speaker 1: you know, we want to make sure that, you know,

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Speaker 1: and I would want to make sure if I just

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Speaker 1: did breaks that that's that Sarah's going to stop every time,

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Speaker 1: you know, in the in the in the twenty two

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Speaker 1: year old BMW. So you know, I think this is

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Speaker 1: a look on the lift. Do I see anything leaking?

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Speaker 1: Do I see anything internal having a problem. You know

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Speaker 1: that that warning light on the dashship board can be

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Speaker 1: on for an internal hydraulic issue with for the ABS

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Speaker 1: controller for example, doubt to something as simple as the

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Speaker 1: brake pads on that car have a wear sensor, and

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Speaker 1: if for some reason we've got a defective sensor, or

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Speaker 1: it's rubbing, or something wasn't done properly when they did

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Speaker 1: the brakes, or something fell out of place and it's grounding,

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Speaker 1: turning the light on it can give me a false negative.

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Speaker 2: So to speak.

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Speaker 1: So I think they're obligated, you know, to at least

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Speaker 1: put it up in the air, look it over. You know.

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Speaker 1: It's great that he took a ride with you, but

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Speaker 1: I think he's got to go to the next step.

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Speaker 1: He's got to get of mind for himself. How long

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Speaker 1: is this How long has this shop been your mechanic?

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Speaker 4: To be quite honest with you, my former mechanic kind

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Speaker 4: of ghosted me. I think he retired or something. Right,

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Speaker 4: he's vanished from everyone, and he was fabulous. He did

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Speaker 4: all the work on it right, and he's he's just vanished.

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Speaker 4: He won't return anybody's calls. No, he's I loved him.

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Speaker 4: He was fabulous. I think he's gone into a different business.

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Speaker 4: But so this other guy's been down the road and

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Speaker 4: he's good to be worked on My father's BMW and

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Speaker 4: Mercedes and stuff, and he loved him.

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Speaker 1: So I think it's a I think it's a hey

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Speaker 1: if I leave this with you one morning, because we've

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Speaker 1: got to be fair to him too, right, I think

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Speaker 1: it's got to be hey, if I leave this with

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Speaker 1: you the night before, you know, can you drive this

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Speaker 1: a couple of times? You know, cold in the morning,

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Speaker 1: do you see the problem? Can you at least look

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Speaker 1: over and make sure there's no external leaks, because look,

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Speaker 1: this could be related to something they did, right, it

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Speaker 1: was six weeks ago by a rough count, right, at

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Speaker 1: a minimum, you know, this could be related to something

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Speaker 1: they did. This could just be a whole another problem

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Speaker 1: on a twenty two year old vehicle. And like where

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Speaker 1: I started this conversation, my first thought is do we

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Speaker 1: have any leaks? Is Sarah safe as reasonable as she

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Speaker 1: can be that that we don't see anything leaking? You know,

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Speaker 1: this could be an internal abs control unit problem where

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Speaker 1: it's not correct on pressure. It's always got a good brake, pedal, Sarah,

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Speaker 1: the car always stops.

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Speaker 4: Yeah, it's not spongy or anything. And then I also

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Speaker 4: had him check the fluid to make sure there wasn't

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Speaker 4: a fluid lake as well.

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Speaker 1: Right, well, you had him check it to see that

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Speaker 1: the fluid hadn't gone down, right, Well.

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Speaker 4: I didn't, you know, I didn't say has it gone down?

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Speaker 4: I just said, make sure it's got enough in it.

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Speaker 4: He checked the cap, He goes, it looks good. But

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Speaker 4: I should have said yeah, because.

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Speaker 1: You know, because if there's if there's an inch between

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Speaker 1: men and Max, whatever it is, if there's an inch

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Speaker 1: on the reservoir between men and Max, it could lose

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Speaker 1: a half inch of fluid and still be okay technically,

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Speaker 1: But then we're that half inch of fluid go.

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Speaker 2: If you follow what I'm.

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Speaker 4: Saying, Could that crack the reservoirs it's it's aged where

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Speaker 4: it houses the bright fluid. Could that be cracked?

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Speaker 2: It could be.

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Speaker 1: But I gotta tell you, in all my years of

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Speaker 1: fixing cars, I've never seen a cracked master.

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Speaker 2: I've never seen it. I've never seen a plastic master cracked.

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Speaker 1: This could be you know, this could be an internal

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Speaker 1: hydraulic problem with the ABS control unit. All right, that

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Speaker 1: that's something sticky, stuck binding. But like I said, this

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Speaker 1: could also be something as simple as a problem in

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Speaker 1: the sensor for low brake pads. So there there's a

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Speaker 1: there's a gamut of possibilities from mild to complicated, and

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Speaker 1: I think the first thing he's got to do is,

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Speaker 1: you know, listen, look at I'll put it to you

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Speaker 1: this way, kiddo. You're gonna find out what he's made of,

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Speaker 1: all right, You're gonna you're gonna find out if this

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Speaker 1: guy wants to be your mechanic or not. Because every

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Speaker 1: every once in a while this happens to us in

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Speaker 1: the business, and we've got to kind of take care

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Speaker 1: of the customer and take care of them.

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Speaker 4: He's gonna charge me a four to go in there

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Speaker 4: and do something I don't need.

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Speaker 1: Well, and you gotta you gotta have an honest conversation

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Speaker 1: with him. Look, you know what, I know, this is

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Speaker 1: a tough spot to be in. Let me let me

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Speaker 1: put it to you this way, all right. If you

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Speaker 1: came to me, and I very rarely use this as

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Speaker 1: an example because I don't want people to think I'm

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Speaker 1: chilling for the shop, but if you came to me

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Speaker 1: and said, hey, Ron, you know you put breaks on

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Speaker 1: my car six weeks ago, because this has happened, all right,

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Speaker 1: I've been here. I experienced this, Ron, you put breaks

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Speaker 1: on my car six eight weeks ago, three months ago.

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Speaker 1: I've got this particular problem, Sarah, let me make sure

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Speaker 1: everything we did is good. Let me make sure all

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Speaker 1: the parts we put on it are good.

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Speaker 2: Right.

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Speaker 1: Let me make sure there's nothing obvious staring me in

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Speaker 1: the face, and then we can have a better in

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Speaker 1: depth conversation. Taking a ride's a great first step, but

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Speaker 1: you know you've got to finish that with with the

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Speaker 1: look on the lift. You've got to he's got to

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Speaker 1: give up a half hour of his time to verify

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Speaker 1: what's there. If if if he values you as a customer,

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Speaker 1: all right, and he wants to maintain your relationship. And

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Speaker 1: like I said, this is where push comes to shove.

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Speaker 1: We had a I'll tell you the story real quick.

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Speaker 1: We had a customer with a twenty eighteen Alpha Romeo.

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Speaker 1: Actually it was another shop. They did the breaks on

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Speaker 1: the car and they had a problem. The customer brought

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Speaker 1: the car to us as a favorite of the other shop,

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Speaker 1: and we looked at it and kind of got them

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Speaker 1: on the straight and narrow. But you're always obligated to

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Speaker 1: look at breaks. Breaks are just such a huge safety item.

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Speaker 1: So he's obligated to look at this. He's obligated to

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Speaker 1: erase any doubt and at least get some kind of

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Speaker 1: a diagnostic direction. It's time for that cup of coffee

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Speaker 1: conversation with him and find out if he really wants

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Speaker 1: to be your mechanic.

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Speaker 2: Makes sense, okay, right?

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Speaker 4: Those under warranty for like a year, oh.

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Speaker 1: I would think, good, gosh, yeah, absolutely. You know, I

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Speaker 1: don't know what his warranty policy is. I know some

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Speaker 1: guys that probably wouldn't. But you know what, anybody that

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Speaker 1: wants to anybody worth their while is going to take

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Speaker 1: care of you, period exactly. You just spent one thousand

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Speaker 1: dollars on that car.

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Speaker 2: I'm sure. Yeah, that's because I know what breaks are, kiddo.

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Speaker 4: You know what, when she moves in Knoxville, we need

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Speaker 4: you here.

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Speaker 1: I like the Ribs in Knoxville. That wouldn't take much, though,

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Speaker 1: but I miss Tom. So I don't think Tom wants

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Speaker 1: to come to Knoxville.

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Speaker 2: But I love the Ribs in Knoxville. They're great. I

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Speaker 2: gotta run, all right, call me if you need more, sweetheart, anytime.

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Speaker 2: Thank you, you're very welcome. Thank you, you're very welcome.

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Speaker 2: Eight five five five six zero nine nine zero zero.

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Speaker 2: IM running ding of the car. Doctor, I'm coming back

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Speaker 2: right after this. He drives that way.

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Speaker 3: But when it comes to fixing cars, Ron has car

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Speaker 3: advice done right eight five five five six zero nine

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Speaker 3: to nine zero zero.

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Speaker 2: Here's Ron.

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Speaker 1: Hey, let's get out over and talk to John in

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Speaker 1: Connecticut twenty two Prius and some questions.

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Speaker 2: John, Welcome to the car doctor, Sir. How can I help?

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Speaker 6: Hi?

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Speaker 4: Ron?

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Speaker 5: Thank you taking my call.

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Speaker 2: You're welcome, sir.

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Speaker 5: I got it about six months ago. I got a

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Speaker 5: Toyota prius Li. I called you before about this at

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Speaker 5: twenty twenty two. Okay, there's nothing wrong. It's just that

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Speaker 5: I never had an automatic and I don't really know

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Speaker 5: when to have the the automatic transmission fluid change with,

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Speaker 5: you know, because it's got a CBT right.

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Speaker 1: Right, yep, Yeah, Well you're gonna you're gonna do the

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Speaker 1: CVT fluid probably somewhere around the sixty thousand mile mark

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Speaker 1: of my estimation. You know, we're seeing more and more

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Speaker 1: of the CVTs. When they first came to market, everybody

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Speaker 1: was afraid to change them. There were so many failures.

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Speaker 2: Nobody wanted to be attached to it.

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Speaker 1: But we've learned over time, as the auto industry does,

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Speaker 1: that fluid replacement is still best. It seems for the

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Speaker 1: cvets and the majority of cases, so at the very

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Speaker 1: least at the sixty thousand mile service or the fifty,

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Speaker 1: whichever you want to do, if you want to be

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Speaker 1: a little proactive, I wouldn't argue fifty to at least

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Speaker 1: look at fluid color and condition and in all likelihood

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Speaker 1: you're going to change it. As far as oil changes,

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Speaker 1: you know, I still like the five to six thousand

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Speaker 1: mile the five to six month oil change interval. I

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Speaker 1: still think it's best, and I think you're still going

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Speaker 1: to get I think you're gonna get maximum life and

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Speaker 1: longevity out of the vehicle if you do so.

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Speaker 5: There is one other thing because I had with my Yaris,

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Speaker 5: I had a timing change, which I wish this had it,

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Speaker 5: but it doesn't. Right, it has timing belt, right, So

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Speaker 5: does that change that it's like one hundred thousand.

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Speaker 2: Yeah, you won't.

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Speaker 1: You won't deal with that until one hundred thousand mile mark.

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Speaker 1: You've got time yet. Enjoy the car, all right, don't

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Speaker 1: don't fret.

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Speaker 5: Now if I do that. I never replaced anything anything

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Speaker 5: at my on my yards and that like two hundred

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Speaker 5: and thirty hundred thousand, do I replace the water pump

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Speaker 5: that the one hundred thousand or do I waste like

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Speaker 5: two hundred thousand?

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Speaker 1: No, if the water pump is timing belt driven, you're

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Speaker 1: gonna do it at the time of the timing belt,

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Speaker 1: all right, so uh, you know, listen, John, don't don't

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Speaker 1: fret it, you know, because it's I know it's a

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Speaker 1: new car to you, but don't don't panic. It's it's

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Speaker 1: better technology. It's great technology. The Preuses tend to go

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Speaker 1: three hundred thousand miles with very little maintenance and wear

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Speaker 1: and tear. So I think you're in a real good spot.

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Speaker 2: All right. Enjoy the car. Enjoy the car, kiddo.

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Speaker 5: All right, I'm not by breaking down, but I was

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Speaker 5: just yeah, no.

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Speaker 1: Just to do just to do the maintenance. I get it,

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Speaker 1: I get it. But those are the things you're looking for.

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Speaker 1: But you know, drive it.

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Speaker 2: Listen.

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Speaker 1: You may not like it in a year, but I'm

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Speaker 1: sure you. But you may not like it in a year,

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Speaker 1: but I get where you're coming from. So all right,

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Speaker 1: I got a run. Let's get over and talk to

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Speaker 1: Al and Maryland. Al, welcome to the car doctor, sir,

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Speaker 1: real quick, I got three minutes. How can I help you?

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Speaker 2: Al?

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Speaker 1: Yeah, I'm here, Yes, sir, how can I help run?

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Speaker 2: Yes, sir, A long.

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Speaker 7: Time listen to Thanks for taking my call.

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Speaker 2: You're welcome.

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Speaker 7: I put a new starter on this two thousand and

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Speaker 7: five Nissan CenTra a couple of years ago. With the

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Speaker 7: starter went band. Now it seems to be having trouble

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Speaker 7: starting again. Everything was fine. I went out to start

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Speaker 7: it and it's cranking. Very funny. It's sort of cranking,

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Speaker 7: but it's not cranking. It's like opinion keeps disengaging the

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Speaker 7: ring gear. It sort of starts but doesn't. The battery

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Speaker 7: is over sixty years old. It was the original battery

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Speaker 7: that was in there when I bought the car, so

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Speaker 7: I thought, you know, it's time to change the battery.

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Speaker 7: It's now got a brand new battery in it. That's

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Speaker 7: not it. And like I said, it cranks, but it's

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Speaker 7: not cranking properly. Does not sound right, sort of makes

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Speaker 7: a kind of a screeching sound. So I'm thinking that

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Speaker 7: the starter's bad again. But my worry is can there

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Speaker 7: be a problem with the ring gear? It could, am I.

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Speaker 1: There could, but you don't know until you pull the

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Speaker 1: starter out. Yeah, all right, you know what you're You're

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Speaker 1: describing physical noise. You're just you're describing gear clashes what

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Speaker 1: we used to call it, that the drive comes out

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Speaker 1: and it doesn't line up, and the drive itself is

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Speaker 1: allowing the starter gear to bounce off the flywheel gear.

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Speaker 1: It doesn't allow it to mesh properly. So I think

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Speaker 1: what you've really got to do is pull the starter

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Speaker 1: out and examine it.

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Speaker 2: Now.

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Speaker 1: Just because this vehicle's twenty going on twenty one years old,

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Speaker 1: you're in Maryland. You know, you get a little bit

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Speaker 1: of snow and salt and corrosion down there. You know,

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Speaker 1: how are the cables, the connections the ground on the

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Speaker 1: ground side as well as the positive side. Does everything

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Speaker 1: look like it's on the up and up? You know,

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Speaker 1: I would be I would be concerned about that just

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Speaker 1: because of a slow crank. But if you've got physical noise,

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Speaker 1: I think you you've got to do is you know,

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Speaker 1: pull the starter, hand crank the engine, put a chalk

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Speaker 1: mark hand crank the engine.

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Speaker 2: Go around once. Do you see any signs of you know,

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Speaker 2: damaged gears? All right?

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Speaker 1: Okay, And just because this is a higher mileage vehicle,

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Speaker 1: make sure you crank the engine in the direction that

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Speaker 1: it normally rotates, all right, so we don't have any

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Speaker 1: chain issues or belt issues whatever you're dealing with, you know,

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Speaker 1: but keep in mind, believe it or not. And I've

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Speaker 1: heard this before. I've never really tested this theory. But

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Speaker 1: modern engines, well they say all engines, all right, And

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Speaker 1: I don't like to use that as a blanket statement

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Speaker 1: because I've never tested the theory. But four cylinders, six cylinders,

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Speaker 1: and eight cylinders all stop in one of three or

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Speaker 1: four places on a regular basis. It's it's kind of interesting.

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Speaker 1: And the whole theory goes back to, you know, the

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Speaker 1: rotation of the crank, where the piston is, where it's

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Speaker 1: gonna you know, when you turn off the key and

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Speaker 1: you stop the explosive force, where it's going to end up.

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Speaker 7: Being u able to see damage on the ring gear

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Speaker 7: if that's the problem.

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Speaker 2: Yes, yes you will. You will see.

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Speaker 1: Now you may see some shiny silver spots, all right,

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00:15:09,960 --> 00:15:12,440
Speaker 1: you know where it clashed a little bit. I'm not

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Speaker 1: worried about that. I'm looking for a missing tooth.

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Speaker 7: You're looking for a missing tooth.

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Speaker 1: I'm looking for half a missing tooth, a missing tooth.

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00:15:18,880 --> 00:15:22,120
Speaker 1: I'm looking for physical damage. You know it just may

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Speaker 1: be you know what, you know what new means never

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Speaker 1: ever worked? Yeah, you know, and it's it's just not

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Speaker 1: it's just not capable of holding up. And uh, you know,

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Speaker 1: and you know what, it's funny because I kind of

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Speaker 1: remember you called me about that starter, right, you're right,

348
00:15:36,120 --> 00:15:38,520
Speaker 1: probably I'm going to say that starters four years old.

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Speaker 7: It's about three to four years old, but only about

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Speaker 7: twenty or thirty thousand miles and the vehicle's only got

351
00:15:44,040 --> 00:15:45,760
Speaker 7: one hundred and twenty five thousand.

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Speaker 1: Right, so it just and this is listen, brother, this

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Speaker 1: is the biggest problem facing this industry in that the

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00:15:51,840 --> 00:15:55,320
Speaker 1: quality of replacement parts just goes downhill one more notch

355
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Speaker 1: every day.

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Speaker 7: Yeah, you know, it was tough finding a new starter

357
00:15:59,360 --> 00:16:02,720
Speaker 7: because old remanufactured crap out there which I didn't want.

358
00:16:03,320 --> 00:16:06,560
Speaker 7: I finally got a new one at AutoZone, which looked

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00:16:06,600 --> 00:16:10,640
Speaker 7: really well and wasn't made in China and looked like

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00:16:10,720 --> 00:16:14,240
Speaker 7: a good unit, you know, but maybe a crapped out

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00:16:14,320 --> 00:16:16,720
Speaker 7: but okay, yeah, I ro check it out.

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00:16:16,840 --> 00:16:17,320
Speaker 2: Check it out.

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Speaker 5: Now.

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Speaker 2: If you can get you know, if you can get just.

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00:16:20,040 --> 00:16:22,640
Speaker 1: A drive what we used to call a starter drive,

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00:16:22,680 --> 00:16:25,440
Speaker 1: which was the gear half with the overrunning clutch for

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00:16:25,520 --> 00:16:29,200
Speaker 1: that particular starter application, it might be worth your while.

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00:16:30,160 --> 00:16:31,600
Speaker 1: It might pay to go back and talk to the

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00:16:31,600 --> 00:16:34,720
Speaker 1: guys at AutoZone see if they'll do anything for you,

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00:16:34,720 --> 00:16:37,120
Speaker 1: you know, with the mileage. But I think you're probably

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Speaker 1: headed for another starter. It may be a case of

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Speaker 1: purchasing a different brand.

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Speaker 2: You know.

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Speaker 7: Yeah, you know. Most of what's in the market is

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Speaker 7: this remand crap.

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00:16:48,840 --> 00:16:51,320
Speaker 1: Well, the Remann stuff, you know, the Remann stuff doesn't

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00:16:51,320 --> 00:16:55,440
Speaker 1: bother me as much. If you can find something from Denso, well,

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00:16:55,480 --> 00:16:58,360
Speaker 1: I would want to know who the original starter manufacturer was.

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00:16:58,840 --> 00:17:01,520
Speaker 7: I guess it was, and so I probably was.

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00:17:01,600 --> 00:17:03,920
Speaker 1: If it was Dnso. And listen, I'm telling you I

381
00:17:04,240 --> 00:17:07,640
Speaker 1: still like Denso. I had an incident with a Toyota

382
00:17:07,720 --> 00:17:10,200
Speaker 1: Venza in the shop in the last week where we

383
00:17:10,320 --> 00:17:13,240
Speaker 1: put the alternator in and it locked up because it

384
00:17:13,359 --> 00:17:17,000
Speaker 1: was a problem in how denso be blasted the case

385
00:17:17,000 --> 00:17:20,880
Speaker 1: together and it created a binding problem. And even with that,

386
00:17:21,000 --> 00:17:22,920
Speaker 1: even with me having to go back and it cost

387
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Speaker 1: me an hour and a half a time in the

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Speaker 1: shop to go back and redo the alternator because I

389
00:17:26,480 --> 00:17:30,680
Speaker 1: didn't have it completely reassembled, I still think Densil makes

390
00:17:30,680 --> 00:17:34,080
Speaker 1: a quality product Rotato Electrical, and you know I would

391
00:17:34,119 --> 00:17:36,040
Speaker 1: I would probably take that because every once in a

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Speaker 1: while you do get a clinker and a clunker.

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00:17:37,800 --> 00:17:39,119
Speaker 7: Yeah, I can find one.

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00:17:39,240 --> 00:17:41,159
Speaker 1: If you can find one, that's a whole lot of story.

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Speaker 1: So I appreciate you all.

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00:17:43,040 --> 00:17:45,400
Speaker 2: You'd be well. I'm Ronning Ady in the car doctor. Hey,

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Speaker 2: coming up next, Ken.

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Speaker 1: Miller, Alliance of Automotive Service Provider. We talked to Ken

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00:17:50,080 --> 00:17:52,399
Speaker 1: every year. This year's no different. We're going to be

400
00:17:52,400 --> 00:17:54,600
Speaker 1: talking about the Northeast Trade Show coming up at the

401
00:17:54,640 --> 00:17:58,320
Speaker 1: Metal Lands Exposition Center next weekend, the weekend of the fourteenth, fifteenth, and.

402
00:17:58,280 --> 00:17:59,560
Speaker 2: Sixteenth, So stay put.

403
00:17:59,640 --> 00:18:01,560
Speaker 1: Ken Mill is in the green room, as we say,

404
00:18:01,840 --> 00:18:04,280
Speaker 1: and we'll return right after this.

405
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Speaker 2: Our next guest needs no introduction.

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Speaker 1: Ken Miller has been with us many times before, just

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00:18:36,200 --> 00:18:38,960
Speaker 1: recently last year. Ken Miller is the president of the

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00:18:38,960 --> 00:18:42,040
Speaker 1: Alliance of Automotive Service Providers of New Jersey and we're

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00:18:42,080 --> 00:18:44,119
Speaker 1: happy to have him. He's also the owner of a

410
00:18:44,280 --> 00:18:46,280
Speaker 1: twenty one collision in North held in New Jersey.

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00:18:46,320 --> 00:18:47,240
Speaker 2: Ken, welcome back, sir.

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Speaker 6: How are you, hey, Ron? How you doing. I appreciate

413
00:18:50,040 --> 00:18:50,560
Speaker 6: you having me on.

414
00:18:51,000 --> 00:18:54,160
Speaker 1: It's that time of year again, right the trade Show,

415
00:18:54,240 --> 00:18:58,080
Speaker 1: the Northeast Automotive Trade Show is here in New Jersey.

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00:18:58,200 --> 00:19:02,960
Speaker 1: And boy, that year went fast, right, I guess, I

417
00:19:02,960 --> 00:19:04,960
Speaker 1: guess it went really fast for you guys you're putting

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00:19:04,960 --> 00:19:05,359
Speaker 1: it together.

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00:19:05,560 --> 00:19:06,800
Speaker 2: What year is the trade show?

420
00:19:06,840 --> 00:19:06,959
Speaker 3: Now?

421
00:19:06,960 --> 00:19:08,120
Speaker 2: It's been around forever.

422
00:19:08,840 --> 00:19:11,200
Speaker 6: Yeah, trade show is in its forty eighth year.

423
00:19:11,400 --> 00:19:14,879
Speaker 1: Wow, you know that's just I can still remember the

424
00:19:14,960 --> 00:19:17,520
Speaker 1: days when it was in the parking garage at the

425
00:19:17,560 --> 00:19:20,920
Speaker 1: Meadowlands and now it's in it's at the meadow Lands,

426
00:19:20,960 --> 00:19:22,840
Speaker 1: but it's in the Is it in the convention hall?

427
00:19:22,880 --> 00:19:24,040
Speaker 2: Where is it? Exactly? Ken?

428
00:19:24,560 --> 00:19:27,600
Speaker 6: Yeah, it's in the Midlelands Expost Center and the Exposition Center.

429
00:19:27,680 --> 00:19:30,679
Speaker 2: That's right. That's right. So you know what's changed in

430
00:19:30,680 --> 00:19:31,000
Speaker 2: a year?

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00:19:31,200 --> 00:19:33,920
Speaker 1: And for everybody out there listening, this is the biggest

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00:19:33,960 --> 00:19:38,159
Speaker 1: regional automotive trade show in the country. And you guys

433
00:19:38,240 --> 00:19:41,719
Speaker 1: do a great job of presentation from vendors and seminars

434
00:19:41,720 --> 00:19:45,600
Speaker 1: and all things in between. What's changed? Let me ask

435
00:19:45,640 --> 00:19:49,399
Speaker 1: the question this way, what's changed in the industry that

436
00:19:49,800 --> 00:19:51,680
Speaker 1: we're going to talk about this year at the trade

437
00:19:51,720 --> 00:19:54,000
Speaker 1: show that wasn't there last year? What do you think

438
00:19:54,040 --> 00:19:55,920
Speaker 1: you're you're a body shop owner, what do you think

439
00:19:55,920 --> 00:19:58,560
Speaker 1: has been so radically different now, So.

440
00:19:58,600 --> 00:20:03,080
Speaker 6: I think I'll approach two different ways as far as

441
00:20:03,080 --> 00:20:05,560
Speaker 6: the industry goes. You know, the industry is always evolving,

442
00:20:05,640 --> 00:20:09,879
Speaker 6: especially on the collision side. You know that as the

443
00:20:09,960 --> 00:20:13,199
Speaker 6: technology in the cars continues to evolve, you know, we

444
00:20:13,320 --> 00:20:15,919
Speaker 6: come up with this new technology, these new challenges that

445
00:20:15,960 --> 00:20:19,879
Speaker 6: the repairers have to meet, and that's a lot of

446
00:20:19,920 --> 00:20:22,399
Speaker 6: what's going on. But that also ties in back to

447
00:20:22,440 --> 00:20:26,679
Speaker 6: the mechanical crowd and you represent them well, and I

448
00:20:26,720 --> 00:20:28,879
Speaker 6: think you're probably starting to see some of this also

449
00:20:28,920 --> 00:20:32,760
Speaker 6: where we're starting to get more of these the mechanical guys,

450
00:20:32,800 --> 00:20:35,919
Speaker 6: the aftermarket MECHANICALOG guys, and out of the dealerships that

451
00:20:35,960 --> 00:20:40,040
Speaker 6: are having to deal with all this technology now that

452
00:20:40,200 --> 00:20:42,479
Speaker 6: is beyond what they've normally had to deal with before.

453
00:20:43,800 --> 00:20:48,200
Speaker 1: The technology is crazy in the cars. We put a

454
00:20:48,240 --> 00:20:51,560
Speaker 1: battery in a Jeep this past week and they do

455
00:20:51,640 --> 00:20:54,199
Speaker 1: something now with state of chure and you have to

456
00:20:54,240 --> 00:20:56,800
Speaker 1: have the battery has to be above sixty five percent

457
00:20:56,840 --> 00:20:59,080
Speaker 1: state of charge or the start stop system won't work

458
00:20:59,119 --> 00:21:01,119
Speaker 1: and you have to activate that. You have to disconnect

459
00:21:01,119 --> 00:21:03,760
Speaker 1: this and you know, energize it and get it to

460
00:21:03,800 --> 00:21:06,400
Speaker 1: go into learning mode. I'm putting a battery in a car.

461
00:21:07,440 --> 00:21:10,080
Speaker 1: I'm not doing anything else, So I can't imagine the

462
00:21:10,080 --> 00:21:14,240
Speaker 1: body shop. You know, it's it's you know, you guys

463
00:21:14,280 --> 00:21:17,960
Speaker 1: take a car that's basically broken. You know, maybe it's

464
00:21:17,760 --> 00:21:19,520
Speaker 1: it's it's banged in half and they got to put

465
00:21:19,520 --> 00:21:22,240
Speaker 1: it back together and and wake up all the electronics.

466
00:21:22,240 --> 00:21:23,040
Speaker 2: It has to be nuts.

467
00:21:23,840 --> 00:21:28,639
Speaker 6: Yeah, And you know there's you know, there's different levels

468
00:21:28,640 --> 00:21:33,800
Speaker 6: of repairs, right, and and those that are certified by

469
00:21:33,840 --> 00:21:37,760
Speaker 6: OEMs and required to understand how these systems work. And

470
00:21:38,160 --> 00:21:40,560
Speaker 6: you know, we're seeing brand new cars twenty twenty five,

471
00:21:40,560 --> 00:21:43,879
Speaker 6: maybe a couple hundred miles you know, on the road

472
00:21:43,600 --> 00:21:46,119
Speaker 6: and get smashed up. And like you said, you know,

473
00:21:46,160 --> 00:21:48,480
Speaker 6: we're responsible for those people that get in that car

474
00:21:48,560 --> 00:21:53,160
Speaker 6: and their safety and ensuring that everything works properly, safety

475
00:21:53,200 --> 00:21:56,080
Speaker 6: systems and everything else. It's a it's a big deal.

476
00:21:56,960 --> 00:21:58,160
Speaker 2: Explain that to me a minute.

477
00:21:58,200 --> 00:22:01,560
Speaker 1: Can you said certified by OE is that? Is that

478
00:22:01,640 --> 00:22:05,000
Speaker 1: an actual expression in the sense that you know, a

479
00:22:05,040 --> 00:22:07,720
Speaker 1: body shop has to be certified by by an original

480
00:22:07,720 --> 00:22:10,359
Speaker 1: equipment manufacturer in order to.

481
00:22:09,840 --> 00:22:13,560
Speaker 6: Repair a car doesn't have to be ron But this

482
00:22:13,600 --> 00:22:17,640
Speaker 6: is where the industry is going because they're getting so complex.

483
00:22:18,680 --> 00:22:22,920
Speaker 6: Many of us now are, instead of being general practitioners,

484
00:22:23,359 --> 00:22:27,960
Speaker 6: are now starting to kind of align ourselves with different

485
00:22:28,080 --> 00:22:32,120
Speaker 6: manufacturers that we you know, we we go through their

486
00:22:32,520 --> 00:22:36,040
Speaker 6: individualized training uh and and they come out and inspect

487
00:22:36,040 --> 00:22:41,040
Speaker 6: our facility, inspect our tooling, you know, meet make sure

488
00:22:41,080 --> 00:22:45,439
Speaker 6: that we meet their mandated requirements for training uh and

489
00:22:45,440 --> 00:22:48,679
Speaker 6: and make sure that we understand how to fix their cars.

490
00:22:49,040 --> 00:22:52,159
Speaker 1: So knowing this right that the industry is now evolved

491
00:22:52,160 --> 00:22:54,040
Speaker 1: into this in just a year, because that's what that's

492
00:22:54,040 --> 00:22:55,800
Speaker 1: what that's what initiated this conversation.

493
00:22:55,920 --> 00:22:57,160
Speaker 2: What's different at the trade show?

494
00:22:57,240 --> 00:22:57,400
Speaker 4: Right?

495
00:22:58,400 --> 00:23:02,720
Speaker 1: It's going that way, that's but what seminars is going

496
00:23:02,800 --> 00:23:06,320
Speaker 1: to be at the Northeast Regional Trade Show next weekend?

497
00:23:06,600 --> 00:23:08,800
Speaker 1: This is coming up the weekend of the fourteenth, fourteenth, fifteenth,

498
00:23:08,880 --> 00:23:10,800
Speaker 1: and sixteenth. Here, if you're in New Jersey, you don't

499
00:23:10,800 --> 00:23:13,080
Speaker 1: want to miss this one. You know, what sort of

500
00:23:13,080 --> 00:23:15,680
Speaker 1: seminars are you guys putting on for this year's show.

501
00:23:16,720 --> 00:23:19,440
Speaker 6: There's always great seminars, and we've got a bunch this year,

502
00:23:19,480 --> 00:23:22,439
Speaker 6: and I think the one that's you know, we're just

503
00:23:22,440 --> 00:23:26,320
Speaker 6: discussing this earlier. We do have an OEM panel coming

504
00:23:26,359 --> 00:23:29,480
Speaker 6: in and they are going to discuss. We do have

505
00:23:29,560 --> 00:23:35,560
Speaker 6: some manufacturer representatives along with some other companies that represent

506
00:23:35,640 --> 00:23:41,840
Speaker 6: OEMs through either training or equipment or in the aftermarket.

507
00:23:41,960 --> 00:23:44,960
Speaker 6: You know, we're going to be having a discussion around

508
00:23:44,960 --> 00:23:47,480
Speaker 6: this because it is still largely misunderstood.

509
00:23:48,640 --> 00:23:51,600
Speaker 1: Misunderstood in what way in terms of procedure, in terms

510
00:23:51,640 --> 00:23:53,159
Speaker 1: of process, in terms of.

511
00:23:54,720 --> 00:23:58,840
Speaker 2: Actual repair. When you say you've understood, what do you mean, I'm.

512
00:23:58,760 --> 00:24:00,760
Speaker 6: Going to say all of those. I'm going to say

513
00:24:00,840 --> 00:24:06,720
Speaker 6: all of those because it's like you talked about before,

514
00:24:07,080 --> 00:24:09,680
Speaker 6: a simple battery change, right, is no longer a simple

515
00:24:09,720 --> 00:24:16,440
Speaker 6: battery change. So we get things like understanding procedures, understanding

516
00:24:16,440 --> 00:24:21,840
Speaker 6: what's required where to find that information. Like a mirror.

517
00:24:22,000 --> 00:24:24,160
Speaker 6: You know, there's a there's a lot of uh, there's

518
00:24:24,200 --> 00:24:26,720
Speaker 6: a lot of mechanic shops that will take on replacing

519
00:24:26,720 --> 00:24:29,240
Speaker 6: a mirror, you know, just an outside rearview mirror on

520
00:24:29,320 --> 00:24:33,640
Speaker 6: a car. And now with around you, you know technology

521
00:24:33,680 --> 00:24:35,679
Speaker 6: where you're you're getting that bird's eye view when you're

522
00:24:35,720 --> 00:24:37,960
Speaker 6: parking your car where you can see a baller. Next year,

523
00:24:38,040 --> 00:24:39,800
Speaker 6: you can see the curb as you're pulling up next

524
00:24:39,840 --> 00:24:42,840
Speaker 6: to it, like that's not a simple thing anymore. Yeah,

525
00:24:43,160 --> 00:24:48,480
Speaker 6: Now that requires calibrations, requires special equipment, requires special facilities.

526
00:24:49,560 --> 00:24:53,640
Speaker 6: These things are they're they're really getting super advanced. And

527
00:24:53,800 --> 00:24:57,560
Speaker 6: the customers love that technology. They love to know that.

528
00:24:57,760 --> 00:24:59,399
Speaker 6: You know, when they're going to change a lane, they

529
00:24:59,400 --> 00:25:01,679
Speaker 6: look in their MI instead of turning around, you know,

530
00:25:01,760 --> 00:25:03,679
Speaker 6: they just look for that light. If the light's not on,

531
00:25:04,040 --> 00:25:06,479
Speaker 6: then there's nobody in the lane and they just change lanes.

532
00:25:06,640 --> 00:25:07,720
Speaker 7: So in the in.

533
00:25:07,720 --> 00:25:10,919
Speaker 1: The old days, like yesterday, if you're picking out a

534
00:25:10,920 --> 00:25:13,879
Speaker 1: mechanical shop, you would want to see somebody that's you know,

535
00:25:14,040 --> 00:25:18,040
Speaker 1: ASC certified, some sort of certifications, some mechanical certifications. Now

536
00:25:18,080 --> 00:25:22,040
Speaker 1: body shops can be as certified too, But it sounds

537
00:25:22,160 --> 00:25:26,360
Speaker 1: like that's not enough anymore. And it sounds like that's

538
00:25:26,400 --> 00:25:28,919
Speaker 1: what this year's Northeast Trade Show is going to be about,

539
00:25:29,040 --> 00:25:33,520
Speaker 1: educating and seminars talking about the latest and greatest technologies.

540
00:25:34,280 --> 00:25:36,400
Speaker 1: If I was a consumer and I was in an accident,

541
00:25:36,440 --> 00:25:39,240
Speaker 1: I'd want to find a body shop that's OEM certified

542
00:25:39,280 --> 00:25:40,400
Speaker 1: fair statement.

543
00:25:40,760 --> 00:25:43,639
Speaker 6: Fair statement, and yeah, and how is how would I

544
00:25:43,720 --> 00:25:47,600
Speaker 6: know that that? Well, the first thing where you would

545
00:25:47,600 --> 00:25:51,120
Speaker 6: start is your particular manufacturer will have that on their

546
00:25:51,160 --> 00:25:54,520
Speaker 6: website if you go to take your pick, you know

547
00:25:54,600 --> 00:25:57,159
Speaker 6: the one that I'm I'm most proud of that we

548
00:25:57,320 --> 00:26:00,359
Speaker 6: just accomplished as Lexus. And if you go on to

549
00:26:00,520 --> 00:26:04,359
Speaker 6: Lexus and type in Lexus Authorized or Lexus Certified Collision Center,

550
00:26:04,760 --> 00:26:07,600
Speaker 6: and you know, you can do a search for the

551
00:26:07,960 --> 00:26:11,320
Speaker 6: certified shops in your area and they'll pop.

552
00:26:11,160 --> 00:26:13,959
Speaker 1: Up and twenty one Collision will come up as well

553
00:26:13,960 --> 00:26:18,040
Speaker 1: as others. That's well, Ken, it's gotten so specific. How

554
00:26:18,080 --> 00:26:19,880
Speaker 1: many vendors do you have at the trade show this year?

555
00:26:20,320 --> 00:26:21,560
Speaker 1: Off the top of your head, what do you think?

556
00:26:22,680 --> 00:26:23,639
Speaker 5: Well over one hundred.

557
00:26:23,680 --> 00:26:26,000
Speaker 6: I don't think we got to one hundred and fifty,

558
00:26:26,040 --> 00:26:27,560
Speaker 6: but it's well over one hundred.

559
00:26:27,359 --> 00:26:29,399
Speaker 1: Right right, And I'm sure there's going to be some

560
00:26:29,480 --> 00:26:31,600
Speaker 1: last minute arrivals and last minute entries.

561
00:26:32,480 --> 00:26:32,640
Speaker 2: Now.

562
00:26:32,880 --> 00:26:37,040
Speaker 1: Now there's mechanical as well as body at this trade show,

563
00:26:37,119 --> 00:26:40,360
Speaker 1: right from vendors. And you know, as far as seminars,

564
00:26:40,400 --> 00:26:42,360
Speaker 1: you guys are working hard to bring up the mechanical

565
00:26:42,400 --> 00:26:43,679
Speaker 1: division once again, are you not?

566
00:26:44,440 --> 00:26:47,600
Speaker 6: Yeah, we are. And I think my personal opinion, there's

567
00:26:47,680 --> 00:26:50,159
Speaker 6: never been a time where we had a greater crossover

568
00:26:50,800 --> 00:26:54,680
Speaker 6: than what this technology is doing to us, right so

569
00:26:55,359 --> 00:26:59,320
Speaker 6: collision guys, we're kind of forced to learn this stuff

570
00:27:00,640 --> 00:27:05,639
Speaker 6: day one. Basically where the aftermarket mechanical we would see,

571
00:27:05,680 --> 00:27:08,240
Speaker 6: they'd be, you know, outside of warranty. Once the car

572
00:27:08,280 --> 00:27:11,640
Speaker 6: gets out of warranty, then the consumer generally searches for

573
00:27:11,840 --> 00:27:17,040
Speaker 6: that that you know, aftermarket mechanical shop. So you're probably

574
00:27:17,359 --> 00:27:20,280
Speaker 6: seeing those guys maybe four years behind us, maybe five

575
00:27:20,320 --> 00:27:26,600
Speaker 6: years behind us. And now that technology which was you know,

576
00:27:26,800 --> 00:27:29,320
Speaker 6: not really prevalent as much. It was there, but it

577
00:27:29,359 --> 00:27:32,040
Speaker 6: was not you know, an everyday car, like every car

578
00:27:32,160 --> 00:27:35,320
Speaker 6: now in twenty twenty five has autonomous breaking, right, and

579
00:27:35,400 --> 00:27:38,840
Speaker 6: what systems do they include and how does that system work?

580
00:27:39,320 --> 00:27:42,720
Speaker 6: And what calibration requirements are required and when are they required?

581
00:27:42,760 --> 00:27:45,679
Speaker 6: And so you're looking at certain things simple, very simple

582
00:27:45,680 --> 00:27:48,840
Speaker 6: things like wheel alignments and stuff that are now requiring

583
00:27:48,880 --> 00:27:51,720
Speaker 6: all of these calibrations to be done on top of

584
00:27:51,840 --> 00:27:53,000
Speaker 6: just the standard wheel alignment.

585
00:27:53,200 --> 00:27:55,439
Speaker 1: I always love to ask this question to the body guys,

586
00:27:55,600 --> 00:27:57,240
Speaker 1: how you bought an alignment wreck recently?

587
00:27:57,320 --> 00:28:01,639
Speaker 2: Ken? Yes, I can I ask you how much it was?

588
00:28:01,720 --> 00:28:03,639
Speaker 1: I want to run understan now now I'm asking this

589
00:28:03,760 --> 00:28:06,960
Speaker 1: question because you know, I still get you know, WI

590
00:28:06,960 --> 00:28:09,320
Speaker 1: aren't wheel alignments thirty nine to ninety five, and I say,

591
00:28:09,440 --> 00:28:11,160
Speaker 1: you have to look at the cost of the equipment.

592
00:28:11,440 --> 00:28:13,280
Speaker 2: How much was your wheel alignment set up? Ken?

593
00:28:13,880 --> 00:28:16,600
Speaker 6: So let me let me go a little further. I

594
00:28:16,640 --> 00:28:20,439
Speaker 6: was just invited out to Hunter Engineering's UH training center

595
00:28:20,560 --> 00:28:23,000
Speaker 6: up in New York and they've got a really cool

596
00:28:23,040 --> 00:28:27,159
Speaker 6: setup up there, and they've got their latest, their latest machine.

597
00:28:27,160 --> 00:28:28,600
Speaker 6: And I don't know if you've seen it. I have.

598
00:28:29,119 --> 00:28:31,440
Speaker 1: I've been to the I've been to the center up

599
00:28:30,960 --> 00:28:33,480
Speaker 1: the BENI is it in the super Ru building?

600
00:28:33,640 --> 00:28:34,840
Speaker 6: It is in the TUBU building.

601
00:28:34,960 --> 00:28:35,879
Speaker 2: Yeah. Yeah.

602
00:28:35,920 --> 00:28:39,560
Speaker 6: And you know now the AIDS component is built into

603
00:28:39,560 --> 00:28:42,200
Speaker 6: it because they understand that the wheel alignment is triggering

604
00:28:42,280 --> 00:28:45,640
Speaker 6: a lot of these calibrations. So they've got all of

605
00:28:45,680 --> 00:28:50,320
Speaker 6: the technology built into this equipment. Now many OEM endorsements,

606
00:28:50,320 --> 00:28:53,200
Speaker 6: and I know they're working on more. And it was

607
00:28:53,240 --> 00:28:55,880
Speaker 6: one hundred and ninety thousand dollars, right.

608
00:28:55,720 --> 00:28:59,240
Speaker 1: Two hundred thousand dollars wheel alignment machine. Yeah, that's crazy,

609
00:28:59,520 --> 00:29:00,000
Speaker 1: that's yeah.

610
00:29:00,080 --> 00:29:01,440
Speaker 6: Do the ROI on that? Yeah?

611
00:29:01,560 --> 00:29:04,080
Speaker 1: Right, do the return on investment on that? Ken, Stay put,

612
00:29:04,160 --> 00:29:05,440
Speaker 1: let me pull over to take a pause. When we

613
00:29:05,440 --> 00:29:07,480
Speaker 1: come back, I've got a couple more questions for you

614
00:29:07,520 --> 00:29:08,920
Speaker 1: as we round out this conversation.

615
00:29:08,960 --> 00:29:10,520
Speaker 2: I'm Ronning Any and the card Doctor. We're here with

616
00:29:10,560 --> 00:29:11,040
Speaker 2: Ken Miller.

617
00:29:11,080 --> 00:29:13,880
Speaker 1: He's the president of the Alliance of Automotive Service Providers

618
00:29:13,920 --> 00:29:15,840
Speaker 1: and also the owner of eight twenty one Collision North

619
00:29:15,840 --> 00:29:16,560
Speaker 1: held in New Jersey.

620
00:29:16,720 --> 00:29:30,040
Speaker 2: We'll both return right after this. Don't go away. Thanks

621
00:29:30,040 --> 00:29:30,760
Speaker 2: for staying with us.

622
00:29:30,840 --> 00:29:33,160
Speaker 1: Ron and Ady and the car Doctor here. I'm obviously

623
00:29:33,200 --> 00:29:35,640
Speaker 1: with Ken Miller. He's president of the Alliance of Automotive

624
00:29:35,640 --> 00:29:37,680
Speaker 1: Service Providers of New Jersey. He's the owner of eight

625
00:29:37,680 --> 00:29:39,880
Speaker 1: twenty one Collision North heildon, New Jersey, and we're talking

626
00:29:39,920 --> 00:29:44,360
Speaker 1: about the regional trade show coming up next weekend Aspnjy's

627
00:29:44,400 --> 00:29:49,600
Speaker 1: Northeast Aspnjnortheast dot com for more show information. Ken, we

628
00:29:49,600 --> 00:29:54,200
Speaker 1: were talking about mechanicals and body shops, and our conversation

629
00:29:54,360 --> 00:29:59,240
Speaker 1: was really skewed towards mechanicals. The mechanical shops in general,

630
00:29:59,280 --> 00:30:03,320
Speaker 1: but particularly New Jersey are really coming together now and

631
00:30:03,360 --> 00:30:05,560
Speaker 1: I think they're going to be falling under the umbrella

632
00:30:05,680 --> 00:30:07,560
Speaker 1: or we're trying to put them under the umbrella of

633
00:30:07,560 --> 00:30:09,880
Speaker 1: aesp n J for a lot of reasons.

634
00:30:09,920 --> 00:30:11,120
Speaker 2: Can you talk about that a little bit.

635
00:30:12,080 --> 00:30:12,360
Speaker 5: Yeah.

636
00:30:12,640 --> 00:30:15,800
Speaker 6: You know, like we mentioned before, Ron, I think that

637
00:30:15,960 --> 00:30:20,480
Speaker 6: there is that these two segments, collision and mechanical, have

638
00:30:20,600 --> 00:30:23,360
Speaker 6: never been closer, uh. And I think that there's a

639
00:30:24,880 --> 00:30:28,120
Speaker 6: great opportunity for for these two segments to get together,

640
00:30:28,680 --> 00:30:31,560
Speaker 6: uh for collision, because they're kind of more on the

641
00:30:31,680 --> 00:30:35,160
Speaker 6: on that leading edge with new technology, uh, to to

642
00:30:36,360 --> 00:30:40,480
Speaker 6: you know, to give some wisdom and information to to

643
00:30:40,520 --> 00:30:43,920
Speaker 6: the mechanical guys. And and not that we're a training organization,

644
00:30:44,000 --> 00:30:47,560
Speaker 6: but we can certainly bring attention to to these these

645
00:30:47,600 --> 00:30:51,080
Speaker 6: things that these mechanical guys, if they haven't experienced yet,

646
00:30:51,080 --> 00:30:52,920
Speaker 6: they're going to be experiencing tomorrow.

647
00:30:53,120 --> 00:30:53,320
Speaker 4: Well.

648
00:30:53,360 --> 00:30:55,560
Speaker 1: One of the things I've always said about body shop owners,

649
00:30:55,800 --> 00:30:59,560
Speaker 1: body shop owners tend to be very good businessmen. And

650
00:30:59,560 --> 00:31:01,880
Speaker 1: I'm not trying to insult an a mechanical shop guys,

651
00:31:02,320 --> 00:31:04,440
Speaker 1: but the body shop owners had to learn at a

652
00:31:04,520 --> 00:31:07,640
Speaker 1: very early age, Hey, I need to do this, this, this,

653
00:31:07,680 --> 00:31:11,720
Speaker 1: and this to make the nickels work. And I always

654
00:31:11,760 --> 00:31:17,120
Speaker 1: saw body shop owners learning business faster, sooner in their

655
00:31:17,120 --> 00:31:19,000
Speaker 1: business life than mechanical shops.

656
00:31:19,040 --> 00:31:21,480
Speaker 2: And I think that's more so today. So you're absolutely right,

657
00:31:21,520 --> 00:31:21,800
Speaker 2: you guys.

658
00:31:21,880 --> 00:31:24,520
Speaker 1: Are you guys could be the mentors of the mechanicals

659
00:31:24,920 --> 00:31:27,400
Speaker 1: and that's that's that's not a false.

660
00:31:27,320 --> 00:31:30,400
Speaker 2: Statement regarding Northeast Trade Show. Ken.

661
00:31:30,960 --> 00:31:33,680
Speaker 1: You know, this year there's seminars for body, there's some

662
00:31:33,800 --> 00:31:36,920
Speaker 1: for mechanical, and I know you're trying to put more

663
00:31:36,920 --> 00:31:41,120
Speaker 1: for mechanical together. And you know, do you think next

664
00:31:41,200 --> 00:31:44,320
Speaker 1: year we'll see more of a mechanical presence as the

665
00:31:44,320 --> 00:31:45,440
Speaker 1: industry continues to grow.

666
00:31:46,080 --> 00:31:50,200
Speaker 6: Yeah, quite possibly, and it is, it is on my radar. However,

667
00:31:50,240 --> 00:31:55,160
Speaker 6: we do still have some mechanical vendors in attendance. You know,

668
00:31:55,240 --> 00:31:57,760
Speaker 6: Hunter will be there showing off that latest stuff that

669
00:31:57,800 --> 00:32:00,800
Speaker 6: we talked about in the earlier segment. Right, So it's

670
00:32:00,840 --> 00:32:04,120
Speaker 6: important that these guys get out and see what's coming.

671
00:32:04,160 --> 00:32:06,600
Speaker 6: If they don't know, at least you know, see what's coming,

672
00:32:06,640 --> 00:32:09,120
Speaker 6: see the equipment. It's really eye opening.

673
00:32:09,480 --> 00:32:11,280
Speaker 2: Is my buddy Sandor from Epi's Tool.

674
00:32:11,160 --> 00:32:13,880
Speaker 6: Club going to be there, DNA, I don't know that.

675
00:32:14,600 --> 00:32:16,680
Speaker 1: If you see Sandor, you tell him, the car Doctor says,

676
00:32:16,680 --> 00:32:18,280
Speaker 1: although I like him, he's a funny guy.

677
00:32:18,280 --> 00:32:19,000
Speaker 2: He's a good guy.

678
00:32:19,600 --> 00:32:23,120
Speaker 1: I'll do that, you know, yeah, yeah, yeah, yeah, yeah yeah.

679
00:32:23,160 --> 00:32:26,280
Speaker 1: So next weekend, right, the weekend of fourteenth, fifteenth and

680
00:32:26,360 --> 00:32:32,200
Speaker 1: sixteenth coming up in well a week, right, Yeah, that's it. Yeah,

681
00:32:32,240 --> 00:32:34,600
Speaker 1: And if the listeners want more information, they're going to

682
00:32:34,640 --> 00:32:36,720
Speaker 1: find it where. What's the website again, give it to us.

683
00:32:37,240 --> 00:32:41,719
Speaker 6: That is a a sp NJ Northeast dot com and

684
00:32:41,760 --> 00:32:46,000
Speaker 6: that'll have the schedule of all our events and and

685
00:32:46,200 --> 00:32:48,719
Speaker 6: everything else. Our exhibitors and everything else will be on

686
00:32:48,760 --> 00:32:50,280
Speaker 6: that sheet. They can find it there.

687
00:32:50,360 --> 00:32:53,280
Speaker 1: And this is at the metal Lands Expo Midlelands Expo

688
00:32:53,360 --> 00:32:54,040
Speaker 1: Convention Center.

689
00:32:54,080 --> 00:32:54,960
Speaker 2: Am I saying that? Right?

690
00:32:55,560 --> 00:32:55,760
Speaker 7: Yep?

691
00:32:55,840 --> 00:32:57,200
Speaker 6: Metal Lands Expossession Center.

692
00:32:57,240 --> 00:32:59,200
Speaker 2: Cool beans. Hey, Ken, we got to get together.

693
00:33:00,080 --> 00:33:01,680
Speaker 1: You know, we talk about this every year, but we're

694
00:33:01,680 --> 00:33:05,120
Speaker 1: gonna get together and do dinner or something because we

695
00:33:05,160 --> 00:33:06,320
Speaker 1: could yack all night long.

696
00:33:06,400 --> 00:33:09,360
Speaker 2: I'm sure there's an awful lot to talk about.

697
00:33:09,400 --> 00:33:11,880
Speaker 1: So put that on your put that on your schedule,

698
00:33:12,360 --> 00:33:14,280
Speaker 1: and we'll talk in a couple of weeks.

699
00:33:14,280 --> 00:33:14,600
Speaker 2: All right.

700
00:33:14,600 --> 00:33:16,640
Speaker 1: Thanks for joining us today, Ken, We enjoyed having you,

701
00:33:16,680 --> 00:33:18,400
Speaker 1: and for everybody else out there, again, if you're in

702
00:33:18,440 --> 00:33:20,880
Speaker 1: the New York, New Jersey tri state area, I'll say

703
00:33:20,920 --> 00:33:24,960
Speaker 1: it like that. It's asp Njnortheast dot Com, the biggest

704
00:33:25,080 --> 00:33:26,560
Speaker 1: regional trade show in the country.

705
00:33:26,640 --> 00:33:27,920
Speaker 2: I'm run an Indy and the Car Doctor.

706
00:33:27,920 --> 00:33:30,800
Speaker 1: We say goodbye to Ken Miller, president of ASP NJ,

707
00:33:31,080 --> 00:33:32,520
Speaker 1: and I'll return right after this.

708
00:33:32,560 --> 00:33:45,720
Speaker 2: Don't go away, Mondajamo. Hey, here we are once again.

709
00:33:45,760 --> 00:33:48,560
Speaker 1: I want to say thank you to my chief cook

710
00:33:48,560 --> 00:33:51,400
Speaker 1: and bottle washer, Thomas Ray for getting us through.

711
00:33:51,440 --> 00:33:51,840
Speaker 2: Look at that.

712
00:33:51,920 --> 00:33:54,360
Speaker 1: We got all the way through on a trial run

713
00:33:54,400 --> 00:33:56,360
Speaker 1: with the studio and everything worked. We had two hours

714
00:33:56,360 --> 00:33:59,040
Speaker 1: of NonStop Card Doctor radio and I think everybody's happy.

715
00:34:00,040 --> 00:34:02,800
Speaker 1: Tent the studio is ready to go, and this was

716
00:34:02,840 --> 00:34:05,680
Speaker 1: the initial run. So good job, Tom, ken Miller and

717
00:34:05,680 --> 00:34:09,520
Speaker 1: the guys are at ASPNJ. Another great interview. We sure

718
00:34:09,560 --> 00:34:11,200
Speaker 1: you guys will have a great trade show next weekend.

719
00:34:11,239 --> 00:34:14,520
Speaker 1: That's the Metal Lands Exposition Center down there in the

720
00:34:14,560 --> 00:34:17,439
Speaker 1: Metal Lands in New Jersey. You can find out more.

721
00:34:17,480 --> 00:34:18,279
Speaker 2: I think it was.

722
00:34:18,640 --> 00:34:23,279
Speaker 1: Northeast NJ dot Com with the trade show or Alliance

723
00:34:23,400 --> 00:34:25,040
Speaker 1: of you know what, I'm gonna retrack that.

724
00:34:25,239 --> 00:34:25,839
Speaker 2: Go look it up.

725
00:34:25,880 --> 00:34:30,200
Speaker 1: Northeast Trade Show Alliance and Automotive Service Providers aa SPNJ

726
00:34:30,400 --> 00:34:32,319
Speaker 1: dot com is where you want it to be.

727
00:34:32,480 --> 00:34:34,520
Speaker 2: Till the next time. Oh, it's always so much fun

728
00:34:34,560 --> 00:34:35,759
Speaker 2: to be here till the next time.

729
00:34:35,800 --> 00:34:37,800
Speaker 1: I'm ronning Andy and the Car doctor, I enjoy talking

730
00:34:37,800 --> 00:34:38,680
Speaker 1: to each and every one of you.

731
00:34:38,960 --> 00:34:42,120
Speaker 2: Good mechanics aren't expensive, they're priceless. See you