1 00:00:00,440 --> 00:00:04,360 Speaker 1: It's another jewbile phone frame Mornings on the twenties. 2 00:00:04,360 --> 00:00:06,520 Speaker 2: Only on the new Hits one of six point one. 3 00:00:06,640 --> 00:00:15,760 Speaker 3: What Hello, Hi, my name is Trevor. I'm calling for 4 00:00:15,880 --> 00:00:18,920 Speaker 3: Kennedy and I was looking for our customer. 5 00:00:18,640 --> 00:00:21,360 Speaker 2: Carle yes speaking. 6 00:00:21,440 --> 00:00:24,279 Speaker 3: Yeah, Hi Carley. So I have your report in front 7 00:00:24,280 --> 00:00:25,680 Speaker 3: of me, and it says that you've been having problems 8 00:00:25,720 --> 00:00:27,280 Speaker 3: with your internet and you've been trying to get a 9 00:00:27,280 --> 00:00:28,760 Speaker 3: hold of somebody. 10 00:00:29,160 --> 00:00:31,600 Speaker 1: Yes, I don't know what's going on over there because 11 00:00:31,600 --> 00:00:34,920 Speaker 1: I've been calling and emailing and texting and doing whatever 12 00:00:35,120 --> 00:00:37,400 Speaker 1: the hell all of you want me to do. It's 13 00:00:37,400 --> 00:00:39,800 Speaker 1: been two weeks my internet has been out. I can't 14 00:00:39,840 --> 00:00:40,880 Speaker 1: hold my emails. 15 00:00:41,240 --> 00:00:44,640 Speaker 3: Okay, so I'm new here. Well, I will want to 16 00:00:44,760 --> 00:00:47,280 Speaker 3: escalate your phone call to a manager, so if you 17 00:00:47,280 --> 00:00:52,120 Speaker 3: could please hold for one second, okay, fine, okay, one second. 18 00:00:58,320 --> 00:00:58,560 Speaker 4: Hello. 19 00:00:59,720 --> 00:01:03,040 Speaker 3: Hi, this is Trevor calling from Tinnity. I was looking 20 00:01:03,080 --> 00:01:04,120 Speaker 3: for our customer, Derek. 21 00:01:05,760 --> 00:01:06,440 Speaker 2: Yeah, this is me. 22 00:01:06,880 --> 00:01:09,600 Speaker 3: Yeah, yes, Hi, I heard. So I have a I'm 23 00:01:09,640 --> 00:01:12,440 Speaker 3: calling from customer service because apparently there's some sort of 24 00:01:12,480 --> 00:01:14,440 Speaker 3: an issue with your internet. 25 00:01:15,840 --> 00:01:16,040 Speaker 2: Yeah. 26 00:01:16,080 --> 00:01:18,960 Speaker 4: I mean, I don't know what's going on, but like 27 00:01:19,000 --> 00:01:21,679 Speaker 4: this has been a couple of weeks. Now, like the internet, 28 00:01:21,880 --> 00:01:24,280 Speaker 4: it doesn't work. I mean, how many times do I 29 00:01:24,319 --> 00:01:25,839 Speaker 4: have to call you guys in mama of you guys 30 00:01:25,880 --> 00:01:26,600 Speaker 4: before you fix this? 31 00:01:26,920 --> 00:01:29,160 Speaker 3: That's so crazy, because like I've had a couple of 32 00:01:29,240 --> 00:01:32,600 Speaker 3: calls today with the customer has similar issue as to you. 33 00:01:33,040 --> 00:01:35,640 Speaker 3: So I don't know what it is. But also I'm new, 34 00:01:35,680 --> 00:01:38,480 Speaker 3: I just started here, and so I would like to 35 00:01:38,600 --> 00:01:40,960 Speaker 3: escalate your phone call to a manager. 36 00:01:41,880 --> 00:01:44,240 Speaker 4: Yeah, I mean I appreciate that, because like this needs 37 00:01:44,280 --> 00:01:45,319 Speaker 4: to be fixed like today. 38 00:01:45,720 --> 00:01:47,880 Speaker 3: If you what in mine, I could place you on 39 00:01:47,960 --> 00:01:50,280 Speaker 3: a brief hold. 40 00:01:49,800 --> 00:01:51,680 Speaker 2: All right, as long as we can get this figured. 41 00:01:51,360 --> 00:01:53,480 Speaker 3: Out, man, would you like me to do that now? 42 00:01:55,000 --> 00:02:00,480 Speaker 2: Yes, yes, let's get it over with. Let's get moving. Hello. 43 00:02:01,400 --> 00:02:03,720 Speaker 5: Well, hi, Hi, this is Carly. 44 00:02:04,320 --> 00:02:04,840 Speaker 2: You called me? 45 00:02:04,920 --> 00:02:08,000 Speaker 5: Is this the man I'm seeking? The manager? Man? 46 00:02:08,160 --> 00:02:11,640 Speaker 2: No, I'm wait what I thought you were the manager? 47 00:02:12,560 --> 00:02:13,040 Speaker 5: I'm the man? 48 00:02:13,120 --> 00:02:13,360 Speaker 2: No? 49 00:02:13,360 --> 00:02:14,880 Speaker 5: No, no, I'm who are you? 50 00:02:15,760 --> 00:02:18,720 Speaker 2: Am I still on the line with like the internet provider? 51 00:02:19,480 --> 00:02:21,440 Speaker 5: I well, I was, I was on the line with 52 00:02:21,480 --> 00:02:22,320 Speaker 5: the internet provider. 53 00:02:23,160 --> 00:02:25,640 Speaker 1: I'm looking for I'm supposed to be connected to a 54 00:02:25,760 --> 00:02:27,600 Speaker 1: manager to escalate an issue. 55 00:02:28,440 --> 00:02:31,280 Speaker 2: Wait, that's exactly what happened to me. What the hell 56 00:02:31,800 --> 00:02:34,280 Speaker 2: I've never heard of anything like this happening house. 57 00:02:34,400 --> 00:02:39,760 Speaker 5: Hello, hello, hello, hello, hello, Hello. Are you the manager? 58 00:02:40,800 --> 00:02:41,800 Speaker 2: No, this is Trevor. 59 00:02:42,040 --> 00:02:46,320 Speaker 3: I work for Trinity dot com. And who is this? 60 00:02:47,840 --> 00:02:53,320 Speaker 4: This is Carly you called me Trevor, Derek. I'm on 61 00:02:53,360 --> 00:02:54,760 Speaker 4: the line too for some reason. 62 00:02:56,639 --> 00:02:58,840 Speaker 3: So I spoke to both of you guys just a 63 00:02:58,880 --> 00:03:01,400 Speaker 3: second ago, and I put you on a brief hold 64 00:03:01,760 --> 00:03:04,840 Speaker 3: to speak to my manager because you're both having problems 65 00:03:04,840 --> 00:03:05,600 Speaker 3: with your internet. 66 00:03:06,240 --> 00:03:07,680 Speaker 2: Yeah, you hold together? 67 00:03:08,160 --> 00:03:11,000 Speaker 3: Okay, So I'm sorry you guys. Like I'm new here, 68 00:03:11,120 --> 00:03:13,120 Speaker 3: like I said, and I just spoke to both of 69 00:03:13,160 --> 00:03:15,880 Speaker 3: you separately, but like then I put you on hold, 70 00:03:16,040 --> 00:03:19,079 Speaker 3: but then somehow I put you guys together, and then 71 00:03:19,160 --> 00:03:21,960 Speaker 3: I'm also here. So you guys, I think we're stuck 72 00:03:22,040 --> 00:03:24,880 Speaker 3: on hold and I don't know how to get out. 73 00:03:26,000 --> 00:03:27,480 Speaker 5: We're all stuck on hold together. 74 00:03:28,280 --> 00:03:31,040 Speaker 3: Yeah, I think right now we should band together because like, 75 00:03:31,120 --> 00:03:32,679 Speaker 3: I don't know how to get off of hold, and 76 00:03:32,760 --> 00:03:33,560 Speaker 3: what are we gonna do. 77 00:03:35,400 --> 00:03:35,720 Speaker 2: Together? 78 00:03:42,040 --> 00:03:44,760 Speaker 3: Well, I don't know how you guys got on hold together, 79 00:03:44,920 --> 00:03:46,880 Speaker 3: and then also I don't know how I got into 80 00:03:46,960 --> 00:03:49,960 Speaker 3: your hold, and so now I think we're all stuck here, 81 00:03:50,400 --> 00:03:52,200 Speaker 3: and like, I don't know how to get out because 82 00:03:52,240 --> 00:03:55,000 Speaker 3: nobody can hear us because we're on hold together. And like, 83 00:03:55,280 --> 00:03:56,840 Speaker 3: what if nobody finds us. 84 00:03:57,680 --> 00:04:01,240 Speaker 4: Dude that I'm going to hang out and call back 85 00:04:01,320 --> 00:04:03,600 Speaker 4: and try to get somebody that actually knows what they're doing. 86 00:04:03,720 --> 00:04:04,920 Speaker 2: You can't hang up. 87 00:04:05,000 --> 00:04:06,600 Speaker 3: You can't hang up because we're stuck here. 88 00:04:07,120 --> 00:04:09,520 Speaker 1: I'm gonna hang up to and find somebody who isn't 89 00:04:09,680 --> 00:04:11,320 Speaker 1: raging incompetent. 90 00:04:10,920 --> 00:04:13,720 Speaker 2: Who We're not stuck here? Man, what are you talking about? Oh? 91 00:04:13,840 --> 00:04:14,839 Speaker 3: I forgot to tell you. 92 00:04:14,920 --> 00:04:15,800 Speaker 5: Don't hang up here. 93 00:04:15,920 --> 00:04:17,719 Speaker 3: I forgot to tell you, guys, this is actually a 94 00:04:17,760 --> 00:04:19,880 Speaker 3: phone prank, and this is Jubil from The Jubil Show 95 00:04:19,880 --> 00:04:22,039 Speaker 3: doing a phone brank on you and your coworker and 96 00:04:22,080 --> 00:04:22,640 Speaker 3: your roommate. 97 00:04:22,720 --> 00:04:23,880 Speaker 4: Stacy set you guys up. 98 00:04:25,120 --> 00:04:25,840 Speaker 2: Oh my god. 99 00:04:26,640 --> 00:04:28,160 Speaker 3: She said that both of you guys have been telling 100 00:04:28,160 --> 00:04:30,159 Speaker 3: her about the trouble you're having with your internet and 101 00:04:30,160 --> 00:04:31,040 Speaker 3: wanted to mess with you. 102 00:04:32,200 --> 00:04:35,840 Speaker 2: Oh my god. Wow, that was one of the weirdest 103 00:04:35,880 --> 00:04:39,600 Speaker 2: things I ever been through. My god. Yeah, Like, nice 104 00:04:39,600 --> 00:04:42,440 Speaker 2: to meet you, I guess nice to meet you too. 105 00:04:43,160 --> 00:04:47,080 Speaker 3: Nice to me, guys know that we're stuck here together. Forever, 106 00:04:49,600 --> 00:04:50,040 Speaker 3: wake up 107 00:04:50,080 --> 00:04:51,960 Speaker 5: Every morning with jubile phone pranks,