WEBVTT - PayPal vs Credit Card for Online Shopping

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<v Speaker 1>What's going on. I'm rich Dmiro. This is rich on Tech.

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<v Speaker 1>You guys know that I do a live call in

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<v Speaker 1>show on my Facebook page at facebook dot com slash

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<v Speaker 1>rich on Tech. And here is a recent call from

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<v Speaker 1>that show.

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<v Speaker 2>My name is Elise mel Quiz. I'm calling from Flamingo Heights,

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<v Speaker 2>which is near twenty nine Palms Marine Base. I've been

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<v Speaker 2>a PayPal customer for about thirty years now, give or take,

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<v Speaker 2>and all of a sudden, my credit card through PayPal

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<v Speaker 2>when Synchrony Bank they're telling me that I had a

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<v Speaker 2>security breach, but they never notified me of how it

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<v Speaker 2>happened and all of that, and so now I can't

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<v Speaker 2>use my credit card. I've got all the bells and whistles,

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<v Speaker 2>and I'm not I've been I'm a PLUS certified, So

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<v Speaker 2>I don't understand. Shouldn't credit card companies notify the person

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<v Speaker 2>whose credit card is as soon as like.

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<v Speaker 1>A SAP, you would think, how is it breached? Did

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<v Speaker 1>someone use your card?

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<v Speaker 3>Or was it?

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<v Speaker 1>Like?

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<v Speaker 3>How is that?

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<v Speaker 2>That's a big question that I have. That's what's been

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<v Speaker 2>puzzling me all night and all day, yes, today, end today?

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<v Speaker 3>And how did you find out about this?

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<v Speaker 2>I called Uh, well, I went online because I do. Uh,

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<v Speaker 2>I swear by PayPal and Amazon and stuff like that,

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<v Speaker 2>because I don't give it. I do a lot of

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<v Speaker 2>online purchases, Okay, but I only do it if they

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<v Speaker 2>accept PayPal or Amazon.

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<v Speaker 1>Interesting, Okay, well, I'll be honest, I recommend the opposite.

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<v Speaker 1>So I personally don't really use PayPal anymore because I

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<v Speaker 1>don't like how they they urge you to use your

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<v Speaker 1>credit your your bank account versus your credit card. And yes,

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<v Speaker 1>you can use your credit card with them, but I

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<v Speaker 1>personally think that I don't like going through PayPal because

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<v Speaker 1>it's like a third party proxy and when you have

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<v Speaker 1>a problem, it's really tough to get support with PayPal

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<v Speaker 1>because they're a big company and it's just not to

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<v Speaker 1>me and my experience, it's not very good because you're

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<v Speaker 1>going through email and all this stuff. So personally, if

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<v Speaker 1>I'm shopping online, I use a credit card that is

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<v Speaker 1>not a debit card. I don't like to use a

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<v Speaker 1>debit card online because if someone if someone gets that,

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<v Speaker 1>you know they have access to your entire bank account.

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<v Speaker 1>So personally, I would say i'd recommend ditch PayPal, use

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<v Speaker 1>your credit card directly online and get a credit card

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<v Speaker 1>that has good protection. So every credit card is different,

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<v Speaker 1>you know. Some of them have better protection than others.

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<v Speaker 1>Some of them have alerts or they'll text you if

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<v Speaker 1>your phone. I've got an app on my phone that

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<v Speaker 1>literally sends me a text every time my card is used,

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<v Speaker 1>so I can see the exact amount of that usage.

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<v Speaker 1>The other thing I do like as opposed to PayPal

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<v Speaker 1>is Visa Checkout. That's kind of an alternative. I like

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<v Speaker 1>it better because.

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<v Speaker 2>It's Visa checkout. Yeah.

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<v Speaker 1>Now, the whole I mean, yeah, the whole thing about

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<v Speaker 1>PayPal is I'm just not liking it. I'm not liking PayPal.

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<v Speaker 1>I'm not liking Venmo. I don't like when any third

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<v Speaker 1>party really has access to my credit card, except I

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<v Speaker 1>will tell you the one I do like. I am

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<v Speaker 1>a fan of Samsung Pay. I'm a fan of Apple

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<v Speaker 1>Pay and Google Pay, and those are a little bit

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<v Speaker 1>different because those don't share your credit card.

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<v Speaker 3>Number with the services.

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<v Speaker 1>They actually share a one time disposable number, and that's

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<v Speaker 1>why it protects you more so than something like PayPal,

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<v Speaker 1>which I just feel like they get hacked a lot.

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<v Speaker 1>There's a lot of fraud with PayPal. I just don't

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<v Speaker 1>really see the benefit of using PayPal except for the

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<v Speaker 1>fact that they store your information, and I just don't

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<v Speaker 1>I don't really see the benefit of using it to

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<v Speaker 1>shop online. So I say, ditch PayPal and you're When

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<v Speaker 1>it comes to your credit card company, not all of

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<v Speaker 1>them do tell you right away. And I was in

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<v Speaker 1>New Jersey a couple of weeks ago my card was declined.

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<v Speaker 1>My debit card was declined the first time I used

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<v Speaker 1>it in New Jersey, and I was expecting a phone

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<v Speaker 1>call from my bank to say, like, Hey, what's going on.

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<v Speaker 1>Are you in New Jersey or what you know? Did

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<v Speaker 1>you make this transaction? They never called me. I had

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<v Speaker 1>to end up calling them to get my card cleared

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<v Speaker 1>and to figure out so I couldn't use my card

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<v Speaker 1>for a couple of days until I called them, And

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<v Speaker 1>then as soon as I did my first transaction again,

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<v Speaker 1>my card was declined again and I had to call

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<v Speaker 1>back again. So it really depends on your card issuer,

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<v Speaker 1>whether they text you or email you. I would set

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<v Speaker 1>up alerts when your card is used so that way

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<v Speaker 1>you know, but you should not at the end of

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<v Speaker 1>the day. You should not be liable a lease for

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<v Speaker 1>anything that was charged on your card. That's the bottom line.

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<v Speaker 1>You should not be liable for anything.

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<v Speaker 2>Okay, off co sign that. So the your co signing

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<v Speaker 2>Apple page.

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<v Speaker 3>Yeah, I like I like Apple Pay.

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<v Speaker 1>I like Apple Pay, Google Pay, and Samsung Pay, and

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<v Speaker 1>I think that.

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<v Speaker 2>Excuse me, what do you think about Amazon Prime because

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<v Speaker 2>I'm an Amazon Prime person.

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<v Speaker 3>Oh yeah, I love Amazon Prime. That's great. Amazon Prime

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<v Speaker 3>is fantastic. I highly recommend you using that. I just don't.

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<v Speaker 1>I don't like using Amazon Pay either. I know they've

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<v Speaker 1>they've done more with Amazon Pay. I don't really like

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<v Speaker 1>anytime I'm giving away more information than I have to

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<v Speaker 1>your credit card number.

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<v Speaker 3>I get it.

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<v Speaker 1>You know, you can easily cancel a credit card and

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<v Speaker 1>it's not your money, you know what I mean, it's

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<v Speaker 1>not your cash. So and I've got some folks in

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<v Speaker 1>here saying that. J. C. John is saying that he

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<v Speaker 1>if my wife and I cut up our credit cards

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<v Speaker 1>years ago, no cash, no buy, and I totally agree

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<v Speaker 1>with that. I'm on the Dave Ramsey plan. But when

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<v Speaker 1>it comes to online purchases, I'm not comfortable giving out

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<v Speaker 1>my debit card because there's been instances where they get

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<v Speaker 1>my money off my debit card. And then you have

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<v Speaker 1>to fight back for your own money and that's not fun. Yeah,

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<v Speaker 1>so all right, thanks so much for the call, Alice.

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<v Speaker 1>I appreciate it.

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<v Speaker 2>Thank you so much.

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<v Speaker 3>Rich Okay, have a good day. Okay, bye bye.

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<v Speaker 1>If you have a tech question you'd like me to answer,

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<v Speaker 1>Thanks so much for listening, Amriche Tomiro.

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<v Speaker 3>I'll talk to you real soon.