1 00:00:04,320 --> 00:00:07,480 Speaker 1: What's going on. I'm rich Dmiro. This is rich on Tech. 2 00:00:07,800 --> 00:00:09,879 Speaker 1: You guys know that I do a live call in 3 00:00:09,960 --> 00:00:13,119 Speaker 1: show on my Facebook page at facebook dot com slash 4 00:00:13,240 --> 00:00:16,080 Speaker 1: rich on Tech. And here is a recent call from 5 00:00:16,079 --> 00:00:16,520 Speaker 1: that show. 6 00:00:17,520 --> 00:00:22,000 Speaker 2: My name is Elise mel Quiz. I'm calling from Flamingo Heights, 7 00:00:22,840 --> 00:00:26,720 Speaker 2: which is near twenty nine Palms Marine Base. I've been 8 00:00:26,760 --> 00:00:31,760 Speaker 2: a PayPal customer for about thirty years now, give or take, 9 00:00:32,800 --> 00:00:41,200 Speaker 2: and all of a sudden, my credit card through PayPal 10 00:00:41,280 --> 00:00:45,360 Speaker 2: when Synchrony Bank they're telling me that I had a 11 00:00:45,400 --> 00:00:50,320 Speaker 2: security breach, but they never notified me of how it 12 00:00:50,560 --> 00:00:55,440 Speaker 2: happened and all of that, and so now I can't 13 00:00:55,520 --> 00:01:01,200 Speaker 2: use my credit card. I've got all the bells and whistles, 14 00:01:01,240 --> 00:01:05,160 Speaker 2: and I'm not I've been I'm a PLUS certified, So 15 00:01:05,280 --> 00:01:12,160 Speaker 2: I don't understand. Shouldn't credit card companies notify the person 16 00:01:12,200 --> 00:01:17,440 Speaker 2: whose credit card is as soon as like. 17 00:01:17,560 --> 00:01:21,119 Speaker 1: A SAP, you would think, how is it breached? Did 18 00:01:21,120 --> 00:01:22,080 Speaker 1: someone use your card? 19 00:01:22,240 --> 00:01:22,800 Speaker 3: Or was it? 20 00:01:23,200 --> 00:01:23,280 Speaker 1: Like? 21 00:01:23,640 --> 00:01:25,280 Speaker 3: How is that? 22 00:01:25,280 --> 00:01:28,080 Speaker 2: That's a big question that I have. That's what's been 23 00:01:28,200 --> 00:01:32,160 Speaker 2: puzzling me all night and all day, yes, today, end today? 24 00:01:32,319 --> 00:01:33,640 Speaker 3: And how did you find out about this? 25 00:01:35,680 --> 00:01:42,200 Speaker 2: I called Uh, well, I went online because I do. Uh, 26 00:01:42,400 --> 00:01:46,320 Speaker 2: I swear by PayPal and Amazon and stuff like that, 27 00:01:46,480 --> 00:01:49,360 Speaker 2: because I don't give it. I do a lot of 28 00:01:49,480 --> 00:01:54,160 Speaker 2: online purchases, Okay, but I only do it if they 29 00:01:54,200 --> 00:01:56,520 Speaker 2: accept PayPal or Amazon. 30 00:01:57,280 --> 00:02:01,680 Speaker 1: Interesting, Okay, well, I'll be honest, I recommend the opposite. 31 00:02:01,760 --> 00:02:06,360 Speaker 1: So I personally don't really use PayPal anymore because I 32 00:02:06,400 --> 00:02:09,200 Speaker 1: don't like how they they urge you to use your 33 00:02:09,200 --> 00:02:12,359 Speaker 1: credit your your bank account versus your credit card. And yes, 34 00:02:12,400 --> 00:02:15,040 Speaker 1: you can use your credit card with them, but I 35 00:02:15,080 --> 00:02:18,520 Speaker 1: personally think that I don't like going through PayPal because 36 00:02:18,520 --> 00:02:20,480 Speaker 1: it's like a third party proxy and when you have 37 00:02:20,520 --> 00:02:24,040 Speaker 1: a problem, it's really tough to get support with PayPal 38 00:02:24,440 --> 00:02:27,680 Speaker 1: because they're a big company and it's just not to 39 00:02:27,800 --> 00:02:29,760 Speaker 1: me and my experience, it's not very good because you're 40 00:02:29,760 --> 00:02:32,240 Speaker 1: going through email and all this stuff. So personally, if 41 00:02:32,280 --> 00:02:35,280 Speaker 1: I'm shopping online, I use a credit card that is 42 00:02:35,320 --> 00:02:36,960 Speaker 1: not a debit card. I don't like to use a 43 00:02:36,960 --> 00:02:40,800 Speaker 1: debit card online because if someone if someone gets that, 44 00:02:40,880 --> 00:02:43,280 Speaker 1: you know they have access to your entire bank account. 45 00:02:43,520 --> 00:02:47,280 Speaker 1: So personally, I would say i'd recommend ditch PayPal, use 46 00:02:47,320 --> 00:02:50,040 Speaker 1: your credit card directly online and get a credit card 47 00:02:50,040 --> 00:02:53,280 Speaker 1: that has good protection. So every credit card is different, 48 00:02:53,320 --> 00:02:55,040 Speaker 1: you know. Some of them have better protection than others. 49 00:02:55,080 --> 00:02:57,560 Speaker 1: Some of them have alerts or they'll text you if 50 00:02:57,600 --> 00:02:59,640 Speaker 1: your phone. I've got an app on my phone that 51 00:02:59,720 --> 00:03:02,920 Speaker 1: literally sends me a text every time my card is used, 52 00:03:02,919 --> 00:03:06,280 Speaker 1: so I can see the exact amount of that usage. 53 00:03:07,280 --> 00:03:10,639 Speaker 1: The other thing I do like as opposed to PayPal 54 00:03:11,040 --> 00:03:14,200 Speaker 1: is Visa Checkout. That's kind of an alternative. I like 55 00:03:14,240 --> 00:03:15,040 Speaker 1: it better because. 56 00:03:14,840 --> 00:03:18,120 Speaker 2: It's Visa checkout. Yeah. 57 00:03:18,200 --> 00:03:20,600 Speaker 1: Now, the whole I mean, yeah, the whole thing about 58 00:03:20,600 --> 00:03:23,000 Speaker 1: PayPal is I'm just not liking it. I'm not liking PayPal. 59 00:03:23,040 --> 00:03:25,440 Speaker 1: I'm not liking Venmo. I don't like when any third 60 00:03:25,480 --> 00:03:28,400 Speaker 1: party really has access to my credit card, except I 61 00:03:28,400 --> 00:03:31,040 Speaker 1: will tell you the one I do like. I am 62 00:03:31,080 --> 00:03:33,519 Speaker 1: a fan of Samsung Pay. I'm a fan of Apple 63 00:03:33,560 --> 00:03:36,080 Speaker 1: Pay and Google Pay, and those are a little bit 64 00:03:36,120 --> 00:03:39,920 Speaker 1: different because those don't share your credit card. 65 00:03:39,760 --> 00:03:41,320 Speaker 3: Number with the services. 66 00:03:41,480 --> 00:03:45,560 Speaker 1: They actually share a one time disposable number, and that's 67 00:03:45,560 --> 00:03:47,960 Speaker 1: why it protects you more so than something like PayPal, 68 00:03:48,080 --> 00:03:50,000 Speaker 1: which I just feel like they get hacked a lot. 69 00:03:50,240 --> 00:03:52,440 Speaker 1: There's a lot of fraud with PayPal. I just don't 70 00:03:52,480 --> 00:03:54,920 Speaker 1: really see the benefit of using PayPal except for the 71 00:03:54,920 --> 00:03:59,360 Speaker 1: fact that they store your information, and I just don't 72 00:03:59,400 --> 00:04:01,040 Speaker 1: I don't really see the benefit of using it to 73 00:04:01,080 --> 00:04:04,520 Speaker 1: shop online. So I say, ditch PayPal and you're When 74 00:04:04,520 --> 00:04:06,840 Speaker 1: it comes to your credit card company, not all of 75 00:04:06,840 --> 00:04:09,360 Speaker 1: them do tell you right away. And I was in 76 00:04:09,400 --> 00:04:12,480 Speaker 1: New Jersey a couple of weeks ago my card was declined. 77 00:04:12,920 --> 00:04:15,440 Speaker 1: My debit card was declined the first time I used 78 00:04:15,440 --> 00:04:18,119 Speaker 1: it in New Jersey, and I was expecting a phone 79 00:04:18,120 --> 00:04:20,400 Speaker 1: call from my bank to say, like, Hey, what's going on. 80 00:04:20,400 --> 00:04:22,440 Speaker 1: Are you in New Jersey or what you know? Did 81 00:04:22,480 --> 00:04:24,800 Speaker 1: you make this transaction? They never called me. I had 82 00:04:24,800 --> 00:04:27,799 Speaker 1: to end up calling them to get my card cleared 83 00:04:27,880 --> 00:04:29,480 Speaker 1: and to figure out so I couldn't use my card 84 00:04:29,520 --> 00:04:31,440 Speaker 1: for a couple of days until I called them, And 85 00:04:31,440 --> 00:04:33,520 Speaker 1: then as soon as I did my first transaction again, 86 00:04:33,880 --> 00:04:36,040 Speaker 1: my card was declined again and I had to call 87 00:04:36,240 --> 00:04:39,799 Speaker 1: back again. So it really depends on your card issuer, 88 00:04:39,920 --> 00:04:42,920 Speaker 1: whether they text you or email you. I would set 89 00:04:42,960 --> 00:04:44,920 Speaker 1: up alerts when your card is used so that way 90 00:04:44,960 --> 00:04:47,480 Speaker 1: you know, but you should not at the end of 91 00:04:47,480 --> 00:04:50,680 Speaker 1: the day. You should not be liable a lease for 92 00:04:50,920 --> 00:04:53,480 Speaker 1: anything that was charged on your card. That's the bottom line. 93 00:04:53,480 --> 00:04:54,880 Speaker 1: You should not be liable for anything. 94 00:04:55,000 --> 00:04:58,640 Speaker 2: Okay, off co sign that. So the your co signing 95 00:04:59,240 --> 00:04:59,960 Speaker 2: Apple page. 96 00:05:00,880 --> 00:05:02,560 Speaker 3: Yeah, I like I like Apple Pay. 97 00:05:02,720 --> 00:05:05,640 Speaker 1: I like Apple Pay, Google Pay, and Samsung Pay, and 98 00:05:05,680 --> 00:05:06,320 Speaker 1: I think that. 99 00:05:07,880 --> 00:05:12,200 Speaker 2: Excuse me, what do you think about Amazon Prime because 100 00:05:12,240 --> 00:05:14,279 Speaker 2: I'm an Amazon Prime person. 101 00:05:14,800 --> 00:05:17,400 Speaker 3: Oh yeah, I love Amazon Prime. That's great. Amazon Prime 102 00:05:17,480 --> 00:05:20,760 Speaker 3: is fantastic. I highly recommend you using that. I just don't. 103 00:05:20,800 --> 00:05:23,279 Speaker 1: I don't like using Amazon Pay either. I know they've 104 00:05:23,320 --> 00:05:25,880 Speaker 1: they've done more with Amazon Pay. I don't really like 105 00:05:25,920 --> 00:05:28,400 Speaker 1: anytime I'm giving away more information than I have to 106 00:05:28,720 --> 00:05:29,680 Speaker 1: your credit card number. 107 00:05:30,160 --> 00:05:30,640 Speaker 3: I get it. 108 00:05:30,680 --> 00:05:32,480 Speaker 1: You know, you can easily cancel a credit card and 109 00:05:32,520 --> 00:05:34,760 Speaker 1: it's not your money, you know what I mean, it's 110 00:05:34,760 --> 00:05:38,599 Speaker 1: not your cash. So and I've got some folks in 111 00:05:38,640 --> 00:05:41,919 Speaker 1: here saying that. J. C. John is saying that he 112 00:05:42,200 --> 00:05:44,200 Speaker 1: if my wife and I cut up our credit cards 113 00:05:44,320 --> 00:05:47,480 Speaker 1: years ago, no cash, no buy, and I totally agree 114 00:05:47,520 --> 00:05:50,039 Speaker 1: with that. I'm on the Dave Ramsey plan. But when 115 00:05:50,040 --> 00:05:52,720 Speaker 1: it comes to online purchases, I'm not comfortable giving out 116 00:05:52,760 --> 00:05:55,760 Speaker 1: my debit card because there's been instances where they get 117 00:05:55,760 --> 00:05:57,560 Speaker 1: my money off my debit card. And then you have 118 00:05:57,640 --> 00:06:03,039 Speaker 1: to fight back for your own money and that's not fun. Yeah, 119 00:06:03,200 --> 00:06:06,120 Speaker 1: so all right, thanks so much for the call, Alice. 120 00:06:06,160 --> 00:06:06,880 Speaker 1: I appreciate it. 121 00:06:06,920 --> 00:06:08,039 Speaker 2: Thank you so much. 122 00:06:08,160 --> 00:06:11,280 Speaker 3: Rich Okay, have a good day. Okay, bye bye. 123 00:06:12,320 --> 00:06:14,400 Speaker 1: If you have a tech question you'd like me to answer, 124 00:06:14,480 --> 00:06:17,000 Speaker 1: be sure to like my Facebook page Facebook dot com 125 00:06:17,040 --> 00:06:20,159 Speaker 1: slash Rich on Tech and turn on those notifications. You 126 00:06:20,200 --> 00:06:22,840 Speaker 1: know exactly when I go live and you can call in. 127 00:06:23,160 --> 00:06:24,919 Speaker 1: Thanks so much for listening, Amriche Tomiro. 128 00:06:25,080 --> 00:06:26,320 Speaker 3: I'll talk to you real soon.