WEBVTT - "Stone-Cold Narcissist"

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<v Speaker 1>There were multiple times when the search parties came here

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<v Speaker 1>and scoured the bluffs with fancy helicopters and airplanes and

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<v Speaker 1>boats and everything else. But in the end, what really

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<v Speaker 1>was was the ocean stirring things up and calming down again,

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<v Speaker 1>and then diligent people looking. No one that I know

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<v Speaker 1>of witnessed the accident. That's that's the word. Every time

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<v Speaker 1>I go by there, I think of those poor kids.

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<v Speaker 1>It's the part about those kids losing their life that

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<v Speaker 1>I think of the most, because even though all of

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<v Speaker 1>it and all the search and rescue and all the

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<v Speaker 1>people who came here, what I remember is because I'm

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<v Speaker 1>a father, the most important thing is is that those

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<v Speaker 1>kids don't go home and they don't have a life.

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<v Speaker 1>So I don't know what happened, but I know that

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<v Speaker 1>that's the end result of all of it. That's Valentine Hail,

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<v Speaker 1>also known as VOW. He's the owner of VAL's Towing

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<v Speaker 1>in the Westport Community Store, which is the social hub

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<v Speaker 1>of the town where the Hearts died. He had a

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<v Speaker 1>bird's eye view of what happened in the aftermath of

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<v Speaker 1>the crash. It turns out Justine and I weren't the

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<v Speaker 1>only ones who couldn't stop thinking about this case. People

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<v Speaker 1>from as far away as Italy and Australia wondered what

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<v Speaker 1>had happened to the hearts. And we're worried about Hannah

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<v Speaker 1>and Davante, whose whereabouts were still unknown. But in January

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<v Speaker 1>two th nineteen, almost ten months after the crash, officials

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<v Speaker 1>announced that a foot discovered near the crash site belonged

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<v Speaker 1>to Hannah. Davante's body has not been found. From Glamour

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<v Speaker 1>and How Stuff Works, this is Broken Hearts. I'm Liz

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<v Speaker 1>Egan and I'm Justine Harmon. Our focus was on finding

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<v Speaker 1>the kids because we mainstream media did not seem interested

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<v Speaker 1>and there wasn't a lot of articles about it, and

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<v Speaker 1>I thought, how can they just be a race? That's

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<v Speaker 1>Ami Atlas, who started a Facebook group called Finding the

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<v Speaker 1>Missing Heart Children and Honoring the Heart Children back in April.

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<v Speaker 1>The heart story piqued her interest, mostly because she felt

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<v Speaker 1>there was enough urgency to the search for the missing kids.

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<v Speaker 1>Amy's group now has two hundred and seventy four members.

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<v Speaker 1>There are other groups, so many others, Heart Family Case Discussion,

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<v Speaker 1>which has one thousand, four hundred and eleven members. Heart

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<v Speaker 1>Family Case discussion, this time in all caps, with one

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<v Speaker 1>hundred and seventy members, What happened to the Hearts, their history,

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<v Speaker 1>the Crash, the Kids four hundred and ninety members, Heart

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<v Speaker 1>Family Crash Theories on one members, and Let the Heart Shine,

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<v Speaker 1>a two three member closed group for people who quote loved, knew,

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<v Speaker 1>or were connected to the Heart Family in some way.

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<v Speaker 1>In order to get into this one, you have to

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<v Speaker 1>explain how you knew the Hearts. Lauren and Liz tried

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<v Speaker 1>and failed. Apparently it wasn't enough to have examined every photo,

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<v Speaker 1>read every article, and even taken a virtual tour of

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<v Speaker 1>their house via an old real estate listing, because no

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<v Speaker 1>matter how much we felt like we knew the Hearts,

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<v Speaker 1>we did and actually know them at all. Last Spring,

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<v Speaker 1>I joined to Facebook groups at the time they were

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<v Speaker 1>at peak activity, but conversation in both forums remains busy

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<v Speaker 1>to this day, with dozens of comments following each picture

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<v Speaker 1>or post. In both groups, there's a lot of discussion

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<v Speaker 1>about adoption, about Jen and Sarah's history of child abuse,

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<v Speaker 1>about whether or not they were racist, and about whether

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<v Speaker 1>or not the drive over the cliff was premeditated or spontaneous.

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<v Speaker 1>Did Sarah know what Jen was planning to do was

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<v Speaker 1>one of them. Terminally ill members even reached out to

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<v Speaker 1>the Decalves about organizing a search party. They debated about

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<v Speaker 1>the hearts financial situation, their clothing, their smiles, their sleeping arrangements,

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<v Speaker 1>the contents of their refrigerator, their decor, and even why

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<v Speaker 1>Jen and Sarah let their chickens roam free in the house.

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<v Speaker 1>For months, I read every post and all the comments

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<v Speaker 1>in both groups. I was the quintessential lurk, her never

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<v Speaker 1>contributing to the conversation myself, but still going numb while

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<v Speaker 1>I poured over pictures of the Hearts in happier times.

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<v Speaker 1>There are a lot of disagreements in the Heart Facebook groups.

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<v Speaker 1>Several women and they're almost all women as far as

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<v Speaker 1>I can tell. Are members in other groups too, and

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<v Speaker 1>tensions rise when a member of one group share secrets

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<v Speaker 1>with another group and word trickles back to the original group.

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<v Speaker 1>There's discussion about who's racist and classist and who's not,

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<v Speaker 1>and who's even entitled to level this charge in the

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<v Speaker 1>first place. The groups are pretty diverse, both racially and geographically.

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<v Speaker 1>The most incendiary debate arises again and again and again,

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<v Speaker 1>and the conversation goes on and on and on. When

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<v Speaker 1>someone suggests they might feel a shred of sympathy for

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<v Speaker 1>Jen and Sarah, these people are swiftly attacked, flamed to

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<v Speaker 1>the point of being char broiled. The prevailing senses the

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<v Speaker 1>Heart Moms were monsters, and if you don't agree, you

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<v Speaker 1>should go start your own discussion group for friends of

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<v Speaker 1>mass murderers. As much as I wonder why Jen kept

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<v Speaker 1>her foot on the gas, I also wonder what drives

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<v Speaker 1>someone to invest so much time interacting with complete strangers online.

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<v Speaker 1>Seven months after the accident, before Hannah's foot was positively identified,

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<v Speaker 1>I decided to check in with Amy Atlas to find out.

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<v Speaker 1>The group is called Finding the Missing Heart Children and

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<v Speaker 1>Honoring the Heart Children. The short term goal or to

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<v Speaker 1>find Sierra, Davonta, and Hannah now Davon, Dan, Hannas and

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<v Speaker 1>Sierra has been found, and also honoring all the children

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<v Speaker 1>for the abuse that they endored and though that they

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<v Speaker 1>did not die in vain through longer term solutions such as,

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<v Speaker 1>you know, homeschool regulations or adoption reform. I think that

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<v Speaker 1>at the maximum capacity we probably had, maybe it was

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<v Speaker 1>five people. We asked people what their skills were from

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<v Speaker 1>you know, being the grant writer, a lawyer, somebody who's

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<v Speaker 1>worked in the legislature, to somebody's who's worked in social services, community,

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<v Speaker 1>you name it. We asked like what people's skills were,

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<v Speaker 1>and according to that, we would assign people have different responsibilities.

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<v Speaker 1>At the peak level, I would absolutely say, you know,

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<v Speaker 1>myself and a few others who were working on this

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<v Speaker 1>twenty hours a day. So we were sleeping four hours

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<v Speaker 1>and we were doing this full time twenty hours a day.

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<v Speaker 1>That is a serious commitment for someone with a family,

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<v Speaker 1>a career, a life. Amy is a mom of two

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<v Speaker 1>and a cookbook author who happens to have a law degree.

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<v Speaker 1>There really were only about four of us that were

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<v Speaker 1>in the core group like standing up twenty hours a day. Yeah,

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<v Speaker 1>and then there was probably a group of you know,

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<v Speaker 1>fifteen people that had like a real interest in helping.

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<v Speaker 1>We were calling all of the counties every single day

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<v Speaker 1>to all the different county sheriffs to find out what

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<v Speaker 1>was happening with the search. That was all the counties

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<v Speaker 1>that Cannifer and Sarah drove through in Washington and Oregon

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<v Speaker 1>and California. From calling there to having correspondence with the FBI.

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<v Speaker 1>We also tried to organize peaceful protests and also create

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<v Speaker 1>media awareness of the story. Didn't die. We created flyers

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<v Speaker 1>for them and put them all over everywhere we could

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<v Speaker 1>on the web, from Facebook pages to emailing different inflorishers

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<v Speaker 1>and asking them to speak out. We'd also emailed their

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<v Speaker 1>flyers to a missing Christon organizations or authorities and kind

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<v Speaker 1>of like missing person investigations. Mostly it was an online effort.

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<v Speaker 1>We tried to make an effort where we would go

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<v Speaker 1>to the West Coast when there wasn't enough interest. Unfortunately,

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<v Speaker 1>I was ready to go out there. Even when we

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<v Speaker 1>gave it a tip to the FBI, they didn't reach

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<v Speaker 1>back out to us, and so we sent an email

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<v Speaker 1>to the press person for the FBI. I think it

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<v Speaker 1>was six days for somebody to get back to us,

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<v Speaker 1>which I thought was rather alarming since it was still

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<v Speaker 1>very much a case the same like they were looking into,

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<v Speaker 1>and it was a designated phone line for tips. The

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<v Speaker 1>FBI still has a site soliciting information about the heart crash,

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<v Speaker 1>and the messaging on there includes a warning that tips

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<v Speaker 1>may not be followed up on. But still Amy was

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<v Speaker 1>frustrated and when you're putting that kind of time in

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<v Speaker 1>it just was frankly disgusting because it felt like, Wow,

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<v Speaker 1>there are lives were erased when they were living, and

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<v Speaker 1>now it's so easy to erase them when they're not

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<v Speaker 1>a lot. How would you react if you found out

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<v Speaker 1>your sister or friend was investing twenty hours a day

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<v Speaker 1>in trying to solve a crime that happened in a

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<v Speaker 1>far away state involving strangers. I asked Amy what people

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<v Speaker 1>in her life had to say about it and how

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<v Speaker 1>she knew when it was time to dial back her

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<v Speaker 1>time in the group. The reaction from the people that

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<v Speaker 1>I spoke with that were offline was mick. First of all,

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<v Speaker 1>some people hadn't even heard about the case, and then

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<v Speaker 1>I sent them more information about it, and they couldn't

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<v Speaker 1>believe that it wasn't something that they had heard about

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<v Speaker 1>or they hadn't recalled seeing a headline of family drives

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<v Speaker 1>off of a cliff but didn't have all the information.

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<v Speaker 1>But then the people that did know about the case

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<v Speaker 1>a little more. It was a combination of Wow, this

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<v Speaker 1>is so wonderful that you're doing this, and then there

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<v Speaker 1>were a few people like, well, why are you doing this?

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<v Speaker 1>But I would say by a large more people thought, Wow,

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<v Speaker 1>it's so great that somebody is doing something. Sleuth groups

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<v Speaker 1>often pop up after an especially grizzly crime, possibly as

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<v Speaker 1>a receptacle for all the emotions sparked by tragedy. But

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<v Speaker 1>there's a certain poetic justice to the hearts immortalization on Facebook,

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<v Speaker 1>considering it was Jen's preferred mode of communication, and in

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<v Speaker 1>recent months we've uncovered another world where she was equally entrenched.

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<v Speaker 1>Jen was an a a video gamer. The name of

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<v Speaker 1>her game of choice, ironically enough, was Oz Broken Kingdom.

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<v Speaker 1>She played for hours on end while Sarah was at work.

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<v Speaker 1>That may explain why Davante told Dana Decalb that his

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<v Speaker 1>moms weren't really paying attention to what went on at home.

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<v Speaker 1>Jen was a guild leader, which is kind of like

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<v Speaker 1>being a team captain, and she kept meticulous handwritten notes

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<v Speaker 1>of her players moves. Investigators found pages and pages of

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<v Speaker 1>them when she died. We're about to hear from Drew,

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<v Speaker 1>who knew Jen through the gaming world. He asked us

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<v Speaker 1>not to use his last name. If my employer knew

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<v Speaker 1>the amount of hours I dedicated to gaming, I would

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<v Speaker 1>be fired. Drew met Jen when they were both playing

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<v Speaker 1>oz and ended up in the same clan. If you're

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<v Speaker 1>a gaming novice like us, you might be wondering what

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<v Speaker 1>in the world this means. Online gaming offers social components,

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<v Speaker 1>at least the best games do, and to foster this

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<v Speaker 1>social environment, they've created these entities called clans, and usually

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<v Speaker 1>clans consist of about fifty people, and you join a

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<v Speaker 1>clan and then you compete against everyone else, and enjoining

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<v Speaker 1>a clan, the benefit you gain, of course, is obviously

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<v Speaker 1>the social component. In order to keep you hooked, gaming

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<v Speaker 1>developers understand they have to foster that social environment. So

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<v Speaker 1>what they'll do is offer you rewards in game for

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<v Speaker 1>being part of a clan. And so to put it simply,

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<v Speaker 1>if you're highly competitives and you also happen to like

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<v Speaker 1>people on any level, then you will definitely join a

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<v Speaker 1>clan because it's the only way to really win. Jen

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<v Speaker 1>was a co leader of the clan that I happened upon,

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<v Speaker 1>and she was good, and by good, I mean she

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<v Speaker 1>developed relationships very quickly with people. With all clan members,

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<v Speaker 1>she got to know them on a personal level, talking

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<v Speaker 1>to people, making sure everyone's good and Jin really signed

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<v Speaker 1>when there was a newcomer if someone didn't know how

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<v Speaker 1>to conquer a particular part of the game. That was

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<v Speaker 1>her wheelhouse. She loved the the bird with a broken Wing.

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<v Speaker 1>I became part of the leadership board for for that

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<v Speaker 1>clan with Jin, and we would have conference calls on

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<v Speaker 1>a fairly regular basis where we would just touch upon

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<v Speaker 1>gaming concepts on a weekly basis, you know, we would strategize.

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<v Speaker 1>Jen's clan was called Dropping Houses and her screen name

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<v Speaker 1>was simply Heart. There were a bunch of different characters

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<v Speaker 1>you could choose from. Hers was the tin Man. Remember,

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<v Speaker 1>the tin Man was the one who went down the

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<v Speaker 1>Yellow Brick Road in search of a heart juice. As

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<v Speaker 1>it isn't unusual for a player to spend twelve to

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<v Speaker 1>fourteen hours a day building a character, there's opportunities in

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<v Speaker 1>these games where you could have hours, endless hours of

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<v Speaker 1>intense concentration. There would definitely be weeks where I mean,

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<v Speaker 1>just judging by her rank, it was clear that she

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<v Speaker 1>had spent a ridiculous number of hours. Drew describes Jen

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<v Speaker 1>as highly competitive. Another gamer we spoke to called her

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<v Speaker 1>a stone cold narcissist because she kept her clan members

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<v Speaker 1>on such a tight leash, bossing them around at all

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<v Speaker 1>hours of the day. It was common for Jen to

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<v Speaker 1>sit near the top of the rankings, not just the

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<v Speaker 1>clan rankings, but the individual ones, which is a bigger deal.

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<v Speaker 1>Team members teased her about how she was the first

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<v Speaker 1>to crack a really complex part of the game. Drew

0:13:49.400 --> 0:13:51.800
<v Speaker 1>told her she must have developed a diagram to figure

0:13:51.800 --> 0:13:56.160
<v Speaker 1>it out. In fact, she had. Sometime in the summer

0:13:56.200 --> 0:13:59.800
<v Speaker 1>of two thousand seventeen, Jen abruptly left the game, claiming

0:13:59.800 --> 0:14:02.840
<v Speaker 1>she wanted to spend more time with her kids. Drew

0:14:02.880 --> 0:14:05.480
<v Speaker 1>believes her hasty departure was because of a conflict with

0:14:05.480 --> 0:14:09.840
<v Speaker 1>a fellow gamer who she believed was cheating. Jen refused

0:14:09.840 --> 0:14:12.640
<v Speaker 1>to continue on if he stayed in the clan, and

0:14:12.679 --> 0:14:15.360
<v Speaker 1>when he didn't leave, she signed off the chat with

0:14:15.400 --> 0:14:18.320
<v Speaker 1>a picture of her kids at the beach. She would

0:14:18.360 --> 0:14:22.600
<v Speaker 1>consistently show photos of her with her kids you know

0:14:22.680 --> 0:14:25.480
<v Speaker 1>in the woods, are all at the beach or wherever

0:14:25.960 --> 0:14:29.880
<v Speaker 1>in clan chat and talk about these escapades that they've

0:14:29.960 --> 0:14:34.960
<v Speaker 1>gone on or that they are planning. She taught and

0:14:35.280 --> 0:14:39.160
<v Speaker 1>nauseam about the fact that they were adopted. But far

0:14:39.200 --> 0:14:42.840
<v Speaker 1>more than that, even just the amount of oppression that

0:14:43.760 --> 0:14:49.600
<v Speaker 1>she experiences because she is the mother of black children.

0:14:50.560 --> 0:14:55.200
<v Speaker 1>Jen and Drew spent hours chatting about everything, the game, politics,

0:14:55.400 --> 0:14:58.280
<v Speaker 1>their families, but he says there was one subject that

0:14:58.400 --> 0:15:03.440
<v Speaker 1>never came up. S Aaron. She never once and I'm

0:15:03.480 --> 0:15:08.320
<v Speaker 1>talking like six months of consistent talking. She never once

0:15:08.440 --> 0:15:14.800
<v Speaker 1>mentioned her wife Sarah in personal communication with me or

0:15:14.840 --> 0:15:20.160
<v Speaker 1>in the clan chat. She never mentioned her sexual orientation

0:15:20.160 --> 0:15:24.480
<v Speaker 1>to me um For whatever reason, Drew happened to check

0:15:24.520 --> 0:15:27.800
<v Speaker 1>in with Jen shortly before she died. We had both

0:15:27.880 --> 0:15:30.560
<v Speaker 1>left the game. I hadn't talked to her in several months,

0:15:30.640 --> 0:15:32.840
<v Speaker 1>and I just reached out to say, hey, see how

0:15:33.160 --> 0:15:36.560
<v Speaker 1>things were going. And in that conversation and we got

0:15:36.600 --> 0:15:40.280
<v Speaker 1>around to uh talking about our real life personas a

0:15:40.280 --> 0:15:44.320
<v Speaker 1>little more. She once again sided a scenario where she

0:15:44.400 --> 0:15:47.520
<v Speaker 1>was oppressed. She had been grocery shopping with the kids

0:15:47.680 --> 0:15:51.360
<v Speaker 1>and a person in Lyne, you know, gave her a

0:15:51.480 --> 0:15:56.240
<v Speaker 1>nasty look because of what she believes. She believes it

0:15:56.320 --> 0:15:59.840
<v Speaker 1>was because of the color of her kid's skin. Yeah,

0:16:00.080 --> 0:16:03.400
<v Speaker 1>she illustrated that in far more words, but that was

0:16:03.440 --> 0:16:06.840
<v Speaker 1>the basic gist of it. And I really did sympathize

0:16:06.840 --> 0:16:13.280
<v Speaker 1>with her like I wanted. It was clear that because

0:16:13.320 --> 0:16:17.480
<v Speaker 1>she talked about these scenarios so often, Like it was

0:16:17.520 --> 0:16:23.120
<v Speaker 1>pretty clear that she was being hyperbolic, but Jim was

0:16:23.160 --> 0:16:25.600
<v Speaker 1>just such a fun personality you couldn't help but give

0:16:25.600 --> 0:16:28.520
<v Speaker 1>her the benefit of a doubt. So I'm like, this

0:16:28.760 --> 0:16:32.880
<v Speaker 1>is absurd. I can't believe you're enduring this. Again. In retrospect,

0:16:33.000 --> 0:16:37.480
<v Speaker 1>I'm convinced that almost none of it actually happened, and

0:16:37.520 --> 0:16:39.720
<v Speaker 1>that I guess I should preface this by saying, I've

0:16:39.720 --> 0:16:44.640
<v Speaker 1>never met anyone like Jim. I think she became so

0:16:44.760 --> 0:16:48.440
<v Speaker 1>fixated on this persona that she really did become convinced

0:16:48.440 --> 0:16:52.160
<v Speaker 1>of it herself. And you know, when she's following these

0:16:52.160 --> 0:16:57.840
<v Speaker 1>statements up with these these photos of her precious children

0:16:58.040 --> 0:17:03.440
<v Speaker 1>like it, I mean, it just it pulls the dart strings.

0:17:04.119 --> 0:17:07.440
<v Speaker 1>Drew has five young kids, so he and Jen bonded

0:17:07.480 --> 0:17:10.800
<v Speaker 1>about the challenges of living in a crowded house. Her

0:17:10.840 --> 0:17:15.000
<v Speaker 1>message to him enjoy it while it lasts. He says

0:17:15.040 --> 0:17:17.520
<v Speaker 1>he got the impression that she missed being able to

0:17:17.560 --> 0:17:22.480
<v Speaker 1>control her kids. Who doesn't when they have teenagers. We wondered,

0:17:22.760 --> 0:17:25.480
<v Speaker 1>did she ever talk about her kids being delayed? The

0:17:25.520 --> 0:17:30.000
<v Speaker 1>way she communicated it to me was more focused on

0:17:30.400 --> 0:17:35.520
<v Speaker 1>the idea that they were developmentally delayed when she adopted them,

0:17:35.560 --> 0:17:39.600
<v Speaker 1>but thanks to her efforts, they've come so far. They're

0:17:39.640 --> 0:17:44.080
<v Speaker 1>different people, they're better people. Of course, the bird with

0:17:44.119 --> 0:17:46.960
<v Speaker 1>the broken wing, this sounds like the Jen we've come

0:17:47.000 --> 0:17:49.679
<v Speaker 1>to know. We wondered if Jen talked about the kids

0:17:49.720 --> 0:17:55.439
<v Speaker 1>futures Withdrew never never once to read now that she

0:17:55.600 --> 0:18:00.560
<v Speaker 1>was reportedly depriving them of food, like it is in oriating,

0:18:01.200 --> 0:18:03.359
<v Speaker 1>like not just to me, but to all of us

0:18:03.359 --> 0:18:06.479
<v Speaker 1>who spent so much time online with her, because we

0:18:06.520 --> 0:18:09.399
<v Speaker 1>can't help but think that the hours that she was

0:18:09.480 --> 0:18:13.840
<v Speaker 1>devoting to us and to our clan and to our game,

0:18:14.320 --> 0:18:17.600
<v Speaker 1>the money that she was devoting to the game, it

0:18:17.720 --> 0:18:21.360
<v Speaker 1>should have it should have gone to the children. When

0:18:21.400 --> 0:18:23.520
<v Speaker 1>I realized that she was a home school mom, I'm like,

0:18:23.560 --> 0:18:26.359
<v Speaker 1>there's no way in hell those kids are learning. I mean, really,

0:18:26.520 --> 0:18:30.119
<v Speaker 1>it's impossible with the amount of time she spending on

0:18:30.320 --> 0:18:33.040
<v Speaker 1>this game, and with the with the gaming community there,

0:18:33.119 --> 0:18:37.120
<v Speaker 1>it's impossible that six kids could be learning. Like many

0:18:37.160 --> 0:18:39.560
<v Speaker 1>people who thought they knew jenn Hart, Drew has really

0:18:39.560 --> 0:18:42.080
<v Speaker 1>struggled to figure out why she did what she did.

0:18:42.680 --> 0:18:47.439
<v Speaker 1>Her life had become wrapped up in this image that

0:18:47.720 --> 0:18:53.680
<v Speaker 1>she so carefully crafted this image of her as this

0:18:54.000 --> 0:19:00.720
<v Speaker 1>doting mom and champion of racial reconciliation. Her life had

0:19:00.760 --> 0:19:05.240
<v Speaker 1>become so identified, she had identified herself by this cause,

0:19:05.400 --> 0:19:08.520
<v Speaker 1>if you will, that when she came to grips with

0:19:08.640 --> 0:19:12.040
<v Speaker 1>the fact that it was all going to fall apart,

0:19:12.720 --> 0:19:15.000
<v Speaker 1>strangely enough, I think she took the same approach that

0:19:15.040 --> 0:19:17.520
<v Speaker 1>she took with that guy in the game. It was like, Okay,

0:19:17.560 --> 0:19:20.720
<v Speaker 1>it's either him or me, but in this case it's

0:19:21.320 --> 0:19:27.080
<v Speaker 1>it's all of us. Either I get to maintain my image,

0:19:28.160 --> 0:19:32.480
<v Speaker 1>my my preferred image, or none of us get to

0:19:32.560 --> 0:19:36.119
<v Speaker 1>maintain anything at all. Drew also points a finger at

0:19:36.200 --> 0:19:39.000
<v Speaker 1>video games which give players a quick hit of dopamine

0:19:39.080 --> 0:19:43.159
<v Speaker 1>they come to crave. He describes this phenomenon as quote

0:19:43.240 --> 0:19:47.359
<v Speaker 1>an endless rewards based experience. I think about the Vegas shooter,

0:19:47.680 --> 0:19:51.359
<v Speaker 1>and his motive has been so elusive. He was spending

0:19:51.640 --> 0:19:56.560
<v Speaker 1>even more absurd hours and money pulling this random number generator,

0:19:56.800 --> 0:20:01.439
<v Speaker 1>seeking these flashing lights, this dopamine it. And I think

0:20:01.840 --> 0:20:06.640
<v Speaker 1>in my experience, the more I played, the less impressive

0:20:06.840 --> 0:20:11.000
<v Speaker 1>real the real world proved to be. I have been described,

0:20:11.320 --> 0:20:13.800
<v Speaker 1>I hope, in some sense justifiably as of like a

0:20:13.920 --> 0:20:17.520
<v Speaker 1>pretty great dad, like a very involved dad, like I

0:20:18.280 --> 0:20:21.480
<v Speaker 1>really do take my kids. Uh, my wife and I

0:20:21.560 --> 0:20:24.439
<v Speaker 1>both are very active with our children. We love to

0:20:24.440 --> 0:20:26.560
<v Speaker 1>go high team, we love to play sports. We I mean,

0:20:26.840 --> 0:20:29.439
<v Speaker 1>the list goes on and on. But it's strange, Like

0:20:29.520 --> 0:20:32.080
<v Speaker 1>the more I played, the more in depth I got

0:20:32.160 --> 0:20:36.680
<v Speaker 1>into the game, the gaming experience, the less interested I

0:20:36.760 --> 0:20:39.359
<v Speaker 1>was in playing catch with my son, the less interested

0:20:39.400 --> 0:20:42.040
<v Speaker 1>I was in spending time with my wife. And I

0:20:42.119 --> 0:20:46.639
<v Speaker 1>really like her, like I really do, She's great. But

0:20:47.040 --> 0:20:51.280
<v Speaker 1>it's just I was addicted, truly addicted to these the

0:20:51.359 --> 0:20:53.840
<v Speaker 1>highs that the game provided. And then on top of that,

0:20:53.880 --> 0:20:56.679
<v Speaker 1>I didn't want to let my clanmates down, and like

0:20:56.760 --> 0:20:58.760
<v Speaker 1>I wanted to win, and I didn't want to let

0:20:58.840 --> 0:21:02.880
<v Speaker 1>gen down. When real life gets more stressful is when

0:21:02.920 --> 0:21:08.600
<v Speaker 1>the temptation to escape and to this alternative life becomes stronger.

0:21:09.359 --> 0:21:13.040
<v Speaker 1>The game is not the cause. I think the game

0:21:13.359 --> 0:21:19.800
<v Speaker 1>just creates conditions that perhaps contribute to acts like the

0:21:19.880 --> 0:21:36.200
<v Speaker 1>heart crash or the Vegas shooting. So maybe Jen was

0:21:36.280 --> 0:21:39.520
<v Speaker 1>running away from her real life, from her six growing kids,

0:21:39.560 --> 0:21:43.280
<v Speaker 1>who had little to no education and uncertain futures, into

0:21:43.359 --> 0:21:46.800
<v Speaker 1>the arms of Facebook and video games. It's sad if

0:21:46.840 --> 0:21:49.360
<v Speaker 1>you think about it. Of course you wish someone had

0:21:49.400 --> 0:21:52.280
<v Speaker 1>heeded the cause of the kids, but you also wish

0:21:52.359 --> 0:21:54.960
<v Speaker 1>Jen had gotten some help, let someone come into the

0:21:55.000 --> 0:21:58.200
<v Speaker 1>house and keep her company, taking a walk with a friend,

0:21:58.440 --> 0:22:02.080
<v Speaker 1>talked to a therapist, joined to support group for adoptive parents.

0:22:02.960 --> 0:22:05.679
<v Speaker 1>Would any of this have made a difference. The source

0:22:05.720 --> 0:22:08.800
<v Speaker 1>close to the family agrees that Jen needed help. This

0:22:08.920 --> 0:22:12.120
<v Speaker 1>person says, I think that this whole thing comes down

0:22:12.160 --> 0:22:16.000
<v Speaker 1>to she was always trying to fix everybody else and

0:22:16.040 --> 0:22:18.800
<v Speaker 1>make herself look good, when in fact she was the

0:22:18.800 --> 0:22:22.280
<v Speaker 1>one who needed the help. Of course, all of this

0:22:22.400 --> 0:22:26.359
<v Speaker 1>begs the question where was Sarah. Of all the people

0:22:26.440 --> 0:22:29.600
<v Speaker 1>we've spoken to, her coals colleague Cheryl Hart is the

0:22:29.600 --> 0:22:34.479
<v Speaker 1>one who knew Sarah best. She had said that they

0:22:34.560 --> 0:22:36.760
<v Speaker 1>used to just always go out and go to concerts.

0:22:36.800 --> 0:22:39.439
<v Speaker 1>They would go to shows and and Jen was always

0:22:39.440 --> 0:22:42.160
<v Speaker 1>really happy all the time and stuff, and and now

0:22:42.560 --> 0:22:45.040
<v Speaker 1>Jen was just really closed off, and she was tired

0:22:45.080 --> 0:22:48.280
<v Speaker 1>all the time when she had migraines. When Cheryl would

0:22:48.280 --> 0:22:51.880
<v Speaker 1>press for details about medications Jen might try, or whether

0:22:51.960 --> 0:22:54.640
<v Speaker 1>or not she was seeing a doctor, Sarah shut down

0:22:54.680 --> 0:22:58.639
<v Speaker 1>the conversation. She'd get personal, but only to an extent.

0:22:59.640 --> 0:23:02.000
<v Speaker 1>And while Sarah was willing to acknowledge that Jen might

0:23:02.000 --> 0:23:05.119
<v Speaker 1>be suffering from depression, she definitely didn't want to get

0:23:05.160 --> 0:23:09.480
<v Speaker 1>into specifics other details sharel remembers. The Hearts had a

0:23:09.520 --> 0:23:12.080
<v Speaker 1>family library, but the kids were only allowed to check

0:23:12.080 --> 0:23:15.040
<v Speaker 1>out two books at a time. Jen never slept in

0:23:15.080 --> 0:23:17.679
<v Speaker 1>a bed. She always fell asleep on the couch in

0:23:17.720 --> 0:23:20.960
<v Speaker 1>front of the TV. She also wouldn't let Sarah wear

0:23:21.000 --> 0:23:23.680
<v Speaker 1>her hair in a ponytail. None of this paints and

0:23:23.760 --> 0:23:27.040
<v Speaker 1>portrait of the happiest marriage. Jen had some sort of

0:23:28.040 --> 0:23:33.280
<v Speaker 1>online game that she ran through Facebook. That was her

0:23:33.400 --> 0:23:37.000
<v Speaker 1>escape ever since, kind of like the whole thing went

0:23:37.080 --> 0:23:40.199
<v Speaker 1>viral with Davante. Yeah, she didn't want to do the

0:23:40.240 --> 0:23:43.040
<v Speaker 1>trips or the concerts or any of that stuff, so

0:23:43.200 --> 0:23:46.640
<v Speaker 1>she kind of did the virtual world. Because she did

0:23:46.680 --> 0:23:50.560
<v Speaker 1>call the store one morning. It was before we had opened,

0:23:51.160 --> 0:23:53.919
<v Speaker 1>so the call came to my desk, so I had

0:23:53.920 --> 0:23:56.560
<v Speaker 1>answered the phone and it was a woman on the

0:23:56.560 --> 0:23:58.560
<v Speaker 1>other end, and they had asked to speak with Sarah

0:23:58.560 --> 0:24:01.120
<v Speaker 1>Hart and my place her on hold, and I told

0:24:01.160 --> 0:24:04.720
<v Speaker 1>Sarah was for her, and Sarah had gone into a

0:24:04.760 --> 0:24:08.600
<v Speaker 1>complete panic, and she had gone into an office and

0:24:08.640 --> 0:24:13.000
<v Speaker 1>shut the door, and she came out about her about

0:24:13.000 --> 0:24:17.520
<v Speaker 1>ten to twelve minutes later, and she had told us

0:24:17.560 --> 0:24:20.359
<v Speaker 1>that it was Jen that was on the phone and

0:24:20.440 --> 0:24:23.480
<v Speaker 1>she was upset with her because Sarah had not done

0:24:24.000 --> 0:24:28.840
<v Speaker 1>her part of that game for the day, setting up something.

0:24:29.240 --> 0:24:33.240
<v Speaker 1>And Jen was really upset because it was really important

0:24:33.280 --> 0:24:35.320
<v Speaker 1>that Sarah do whatever it was that she was supposed

0:24:35.359 --> 0:24:38.600
<v Speaker 1>to do for that game. She was really upset. She

0:24:38.680 --> 0:24:41.040
<v Speaker 1>had told Sarah that that was her only out, that

0:24:41.200 --> 0:24:44.240
<v Speaker 1>was her only reason for living, and there was no

0:24:44.480 --> 0:24:47.120
<v Speaker 1>If she wasn't gonna help her through that, then there

0:24:47.160 --> 0:24:51.000
<v Speaker 1>was no reason for her to exist anymore. He just

0:24:51.080 --> 0:24:53.119
<v Speaker 1>kind of gave me this look like of kind of

0:24:53.160 --> 0:24:56.440
<v Speaker 1>like fear. And I remember making this comment like you're

0:24:56.480 --> 0:24:59.480
<v Speaker 1>like an abused wife, and she just kind of gave

0:24:59.520 --> 0:25:03.360
<v Speaker 1>me this look like no kidding, and it just kind

0:25:03.359 --> 0:25:05.919
<v Speaker 1>of kind of like the whole tone kind of changed

0:25:05.920 --> 0:25:09.840
<v Speaker 1>after that. It was just like, Okay, something's not right.

0:25:11.600 --> 0:25:15.080
<v Speaker 1>Would Cheryl have responded differently if Sarah had described this

0:25:15.160 --> 0:25:20.480
<v Speaker 1>kind of controlling behavior coming from a man. Now, it's like, oh, well,

0:25:20.520 --> 0:25:22.600
<v Speaker 1>you're lesbians. You guys can do whatever you want, and

0:25:22.640 --> 0:25:26.600
<v Speaker 1>then you try not to delve into their personal relationship,

0:25:26.680 --> 0:25:31.040
<v Speaker 1>and you don't know what boundaries you can cross. Cheryl says,

0:25:31.080 --> 0:25:34.280
<v Speaker 1>Sarah was very open about her marriage to Jen. She

0:25:34.320 --> 0:25:36.200
<v Speaker 1>didn't try to hide the fact that she was married

0:25:36.240 --> 0:25:39.120
<v Speaker 1>to a woman. In fact, she says, Sarah probably used

0:25:39.119 --> 0:25:42.320
<v Speaker 1>the word wife a hundred times a day, to the

0:25:42.320 --> 0:25:45.200
<v Speaker 1>point where other colleagues teased her about it. She could

0:25:45.200 --> 0:25:49.600
<v Speaker 1>never say Jen. It was always my wife, my wife,

0:25:49.680 --> 0:25:52.720
<v Speaker 1>my wife, and it was like she rarely ever called

0:25:52.720 --> 0:25:54.800
<v Speaker 1>her by name. We just always thought it was funny

0:25:54.840 --> 0:25:56.919
<v Speaker 1>because it's like I didn't go around saying, well, my

0:25:57.000 --> 0:26:00.760
<v Speaker 1>husband and my husband that Cheryl says, Sarah talked about

0:26:00.760 --> 0:26:02.760
<v Speaker 1>what it was like to work long hours and then

0:26:02.800 --> 0:26:04.840
<v Speaker 1>go home and take over from Jen, who had been

0:26:04.840 --> 0:26:07.520
<v Speaker 1>alone with the kids all day. Cheryl got the impression

0:26:07.520 --> 0:26:10.680
<v Speaker 1>that Sarah did most of the cooking. Sarah was also

0:26:10.760 --> 0:26:13.840
<v Speaker 1>open about the pressure of being the breadwinner. She carried

0:26:13.880 --> 0:26:16.040
<v Speaker 1>most of the credit card debt, which Cheryl says was

0:26:16.080 --> 0:26:19.959
<v Speaker 1>the result of everyday expenses and home renovations. Sarah's unpaid

0:26:19.960 --> 0:26:23.679
<v Speaker 1>balance was over fourteen thousand dollars as of March two, eighteen,

0:26:24.240 --> 0:26:26.840
<v Speaker 1>and Jen's was about two thousand dollars. According to a

0:26:26.920 --> 0:26:30.520
<v Speaker 1>report released after their death, not astronomical, but enough to

0:26:30.600 --> 0:26:32.359
<v Speaker 1>keep you up at night if you're supporting a family

0:26:32.359 --> 0:26:34.560
<v Speaker 1>of eight on forty five thousand a year and you're

0:26:34.560 --> 0:26:36.879
<v Speaker 1>about to lose your monthly stipends for adopting kids out

0:26:36.920 --> 0:26:40.240
<v Speaker 1>of foster care. Sarah made a payment to her Discover

0:26:40.320 --> 0:26:43.680
<v Speaker 1>card early on the morning of the crash, which suggests

0:26:43.720 --> 0:26:46.480
<v Speaker 1>she didn't know what was going to happen later. The

0:26:46.520 --> 0:26:50.679
<v Speaker 1>payment also could have been an automatic one. Some Facebook's

0:26:50.720 --> 0:26:52.879
<v Speaker 1>loose speculate that the Hearts decided to end it all

0:26:52.920 --> 0:26:56.000
<v Speaker 1>because of their debt, But while fourteen thousand dollars is

0:26:56.040 --> 0:26:58.800
<v Speaker 1>no joke, the bank wasn't foreclosing on their home, and

0:26:58.840 --> 0:27:01.359
<v Speaker 1>it doesn't seem so in surmountable that Jen would kill

0:27:01.400 --> 0:27:05.560
<v Speaker 1>the whole family. Another persistent theory that one of the

0:27:05.600 --> 0:27:09.520
<v Speaker 1>Heart moms was terminally ill. In a Facebook status update,

0:27:09.680 --> 0:27:13.080
<v Speaker 1>Jen vaguely blames health issues for a month long hiatus,

0:27:13.119 --> 0:27:15.240
<v Speaker 1>but nothing in our interviews and the Hearts emails and

0:27:15.280 --> 0:27:19.680
<v Speaker 1>paperwork points to any kind of physical illness. It doesn't

0:27:19.680 --> 0:27:21.760
<v Speaker 1>seem like such a big lead to say Jen suffered

0:27:21.760 --> 0:27:26.320
<v Speaker 1>from depression, she was isolated, she had removed herself from

0:27:26.359 --> 0:27:30.560
<v Speaker 1>real life. She didn't have a strong support network, no

0:27:30.680 --> 0:27:33.679
<v Speaker 1>family nearby or in the flesh friends she saw it regularly.

0:27:35.920 --> 0:27:38.840
<v Speaker 1>Seven months after the Hearts died, Lauren Smiley made a

0:27:38.840 --> 0:27:42.000
<v Speaker 1>trip to Mendocino County to talk with Sheriff Tom Allman,

0:27:42.320 --> 0:27:46.000
<v Speaker 1>who has been leading the investigation since day one. He

0:27:46.119 --> 0:27:48.480
<v Speaker 1>was at the scene of the crash hours after it

0:27:48.520 --> 0:27:53.639
<v Speaker 1>happened and has returned countless time since. Here's Lauren. I

0:27:53.680 --> 0:27:56.760
<v Speaker 1>stopped by the Mendocino County Sheriff's office on my drive

0:27:56.840 --> 0:27:59.760
<v Speaker 1>up from San Francisco to the cliff. The office is

0:27:59.800 --> 0:28:02.920
<v Speaker 1>on edge of the county seat town of Yukayah, right

0:28:02.920 --> 0:28:06.280
<v Speaker 1>next to the jail. Mendicino County is known for redwoods,

0:28:06.440 --> 0:28:10.359
<v Speaker 1>marijuana farms, and a inspiring coastline. Alman has been the

0:28:10.400 --> 0:28:13.720
<v Speaker 1>sheriff coroner here for more than a decade. He looks

0:28:13.720 --> 0:28:17.440
<v Speaker 1>like the sheriff from the movies, white fisherman, mustache, really

0:28:17.520 --> 0:28:21.280
<v Speaker 1>ruddy skin. A bust of George Washington sits behind his desk.

0:28:22.000 --> 0:28:24.840
<v Speaker 1>His start helmet from his time as a civilian peacekeeper

0:28:24.880 --> 0:28:27.080
<v Speaker 1>in late nineties. Kast of Oh sits on a shelf.

0:28:27.720 --> 0:28:30.720
<v Speaker 1>My name is Tom Almond, I'm the sheriff of Mendicino

0:28:30.800 --> 0:28:33.480
<v Speaker 1>County and I've been sheriff three terms. I'm about to

0:28:33.480 --> 0:28:37.040
<v Speaker 1>start my fourth term, and I've worked for the county. Listen,

0:28:37.040 --> 0:28:39.960
<v Speaker 1>I'm not going to downplay the super slouths because we've

0:28:40.080 --> 0:28:44.000
<v Speaker 1>gotten good information from people who have found good information,

0:28:44.280 --> 0:28:48.360
<v Speaker 1>and so law enforcement would be full party to say,

0:28:48.360 --> 0:28:50.560
<v Speaker 1>oh no, this is our job, go away. We're actually

0:28:50.560 --> 0:28:52.720
<v Speaker 1>sleuth too, you know. We can think of these things,

0:28:52.760 --> 0:28:58.320
<v Speaker 1>and we we work with chemists and the forensic labs

0:28:58.880 --> 0:29:01.880
<v Speaker 1>and the old fashioned police work of saying, you know,

0:29:02.160 --> 0:29:04.920
<v Speaker 1>who done it? How can we solve this crime. We

0:29:04.960 --> 0:29:07.360
<v Speaker 1>are following up leads and we're not putting out press

0:29:07.400 --> 0:29:12.000
<v Speaker 1>releases of of new shocking information that we find to

0:29:12.240 --> 0:29:16.640
<v Speaker 1>satisfy some sluice curiosity. Sheriff Allman told us something we

0:29:16.680 --> 0:29:19.320
<v Speaker 1>hadn't heard before, that there was a group of friends

0:29:19.320 --> 0:29:21.640
<v Speaker 1>and acquaintances of the Hearts who came from as far

0:29:21.680 --> 0:29:25.040
<v Speaker 1>away as Minnesota to help the search efforts. They used

0:29:25.040 --> 0:29:27.120
<v Speaker 1>the bluff where the family died as their home base.

0:29:27.600 --> 0:29:29.479
<v Speaker 1>There was a half dozen of them that were camped

0:29:29.520 --> 0:29:32.920
<v Speaker 1>at that pullout for three months, four months. They would

0:29:32.920 --> 0:29:35.280
<v Speaker 1>walk the beach. That's how the one gentleman from back

0:29:35.320 --> 0:29:37.840
<v Speaker 1>east was walking the beach each morning he found the

0:29:37.880 --> 0:29:40.600
<v Speaker 1>one body, and and then the people who found the

0:29:40.640 --> 0:29:43.400
<v Speaker 1>foot and pants leg hernded over to him, and he

0:29:43.440 --> 0:29:45.400
<v Speaker 1>turned over to High Patrol, and High Patrol gave it

0:29:45.440 --> 0:29:48.640
<v Speaker 1>to us. The body Sheriff Allman is referring to is

0:29:48.640 --> 0:29:51.480
<v Speaker 1>Sierra Hart, who was found two weeks after the accident.

0:29:52.440 --> 0:29:54.160
<v Speaker 1>You remember she was the twelve year old baby of

0:29:54.200 --> 0:29:57.920
<v Speaker 1>the family. She was small and spunky and loved music

0:29:57.960 --> 0:30:02.560
<v Speaker 1>and animals. The foot, Sheriff Allman mentions was Hannah's. She

0:30:02.720 --> 0:30:04.560
<v Speaker 1>was the one who jumped out of her bedroom window

0:30:04.720 --> 0:30:07.240
<v Speaker 1>in the middle of the night. One of the friends

0:30:07.240 --> 0:30:09.040
<v Speaker 1>who came out to help with the search was a

0:30:09.040 --> 0:30:11.719
<v Speaker 1>man named A J. He drove all the way from

0:30:11.760 --> 0:30:14.760
<v Speaker 1>Minnesota shortly after the family died and stayed until the

0:30:14.760 --> 0:30:17.760
<v Speaker 1>beginning of June. We weren't able to connect with a

0:30:17.920 --> 0:30:21.719
<v Speaker 1>J directly. He didn't respond to messages, but Lauren chatted

0:30:21.720 --> 0:30:24.280
<v Speaker 1>with thal Hale, a local resident who got to know

0:30:24.360 --> 0:30:27.200
<v Speaker 1>him pretty well. Here she is to set the scene.

0:30:28.440 --> 0:30:30.880
<v Speaker 1>As you drive through the tiny town of Westport on

0:30:30.960 --> 0:30:33.800
<v Speaker 1>Highway one, you'll see an all wood building with a

0:30:33.800 --> 0:30:38.800
<v Speaker 1>Pepsi sign and one gas pump that's VAL's store. The

0:30:38.880 --> 0:30:42.920
<v Speaker 1>highway sign of announcing the town says there's two residents,

0:30:42.920 --> 0:30:45.520
<v Speaker 1>but locals say only fifty actually live here full time,

0:30:45.640 --> 0:30:48.640
<v Speaker 1>and all seemed to know Val. People kept telling me

0:30:48.680 --> 0:30:51.680
<v Speaker 1>to go there. Inside there's a small delhi with the

0:30:51.680 --> 0:30:56.080
<v Speaker 1>menu written on chalkboards and rows of groceries like wine, cookine, oil,

0:30:56.200 --> 0:30:59.000
<v Speaker 1>and toilet paper to spare residents the half hour trip

0:30:59.000 --> 0:31:02.240
<v Speaker 1>so south to the bigger town Fort Brag. Locals pin

0:31:02.320 --> 0:31:06.960
<v Speaker 1>notices on an announcement board outside handyman for hire, a

0:31:07.040 --> 0:31:10.360
<v Speaker 1>support group for people with depression. Val has lived in

0:31:10.360 --> 0:31:13.560
<v Speaker 1>the Westport since he took over the store from his

0:31:13.680 --> 0:31:17.480
<v Speaker 1>mom last year. Everybody knows a j very nice man,

0:31:17.920 --> 0:31:21.040
<v Speaker 1>was super dedicated. Even law enforcement was worried about how

0:31:21.080 --> 0:31:23.400
<v Speaker 1>he was going above and beyond, and uh, you know,

0:31:23.440 --> 0:31:25.560
<v Speaker 1>he's just a real nice spell on And he gave

0:31:25.600 --> 0:31:28.280
<v Speaker 1>you a different perspective to all the rumors and all

0:31:28.320 --> 0:31:31.000
<v Speaker 1>the speculation and all the stuff. You know, because you

0:31:31.000 --> 0:31:33.920
<v Speaker 1>you basically have a tragic incident that looks almost like

0:31:33.960 --> 0:31:36.800
<v Speaker 1>a crime scene. No one's guilty until you're proven guilty.

0:31:36.880 --> 0:31:39.080
<v Speaker 1>But there's all these speculations so it's really hard, and

0:31:39.080 --> 0:31:41.760
<v Speaker 1>then you get a face to some leaked a friend

0:31:41.800 --> 0:31:45.560
<v Speaker 1>of the family, and that it helped put a normal

0:31:46.040 --> 0:31:49.360
<v Speaker 1>everyday thing for us, especially in this real small town.

0:31:49.440 --> 0:31:51.400
<v Speaker 1>And a J brought that to us. And he was

0:31:51.440 --> 0:31:54.800
<v Speaker 1>also very polite, very honest, and just really wanted to

0:31:54.800 --> 0:31:56.440
<v Speaker 1>get to the bottom of things. It wasn't really one

0:31:56.440 --> 0:31:58.160
<v Speaker 1>way or the other. It was just wanting to find

0:31:59.000 --> 0:32:02.600
<v Speaker 1>and he did. Now he did make a difference. Val

0:32:02.680 --> 0:32:05.400
<v Speaker 1>talked about how a J walked out on the cliffs

0:32:05.440 --> 0:32:07.960
<v Speaker 1>so far out the fire chief was concerned he wouldn't

0:32:07.960 --> 0:32:10.600
<v Speaker 1>make it back before dark. I can't even imagine how

0:32:10.600 --> 0:32:12.560
<v Speaker 1>many miles he walked on those beaches and bluffs and

0:32:12.680 --> 0:32:15.760
<v Speaker 1>drove around and sat on the cliff with his binoculars

0:32:15.800 --> 0:32:17.960
<v Speaker 1>day after day after day after day after day. I mean,

0:32:18.000 --> 0:32:20.840
<v Speaker 1>he was just a figure of our town for months.

0:32:21.280 --> 0:32:22.760
<v Speaker 1>And you know, once you become a part of a

0:32:22.760 --> 0:32:25.040
<v Speaker 1>little community like this, it's not like Fox News where

0:32:25.080 --> 0:32:26.840
<v Speaker 1>they come up and set up their stuff and then

0:32:27.080 --> 0:32:29.960
<v Speaker 1>you know, go home. This was a whole different thing,

0:32:30.240 --> 0:32:33.640
<v Speaker 1>and it was interesting. It was definitely nice to have,

0:32:33.720 --> 0:32:36.920
<v Speaker 1>like I said, a human connection to something that seemed

0:32:37.080 --> 0:32:39.560
<v Speaker 1>hard to put words with. Would he come into your

0:32:39.560 --> 0:32:43.560
<v Speaker 1>store about every day? Not every day in the beginning, yes,

0:32:43.600 --> 0:32:46.880
<v Speaker 1>every day and look for um, you know, have questions

0:32:46.880 --> 0:32:48.960
<v Speaker 1>on what might be the word out on the street,

0:32:49.040 --> 0:32:51.880
<v Speaker 1>so to speak. And then it came down to where

0:32:51.920 --> 0:32:53.560
<v Speaker 1>would be a few times a week towards the end,

0:32:55.160 --> 0:32:57.120
<v Speaker 1>and what sort of tips did you share with him?

0:32:57.720 --> 0:33:01.200
<v Speaker 1>Just the tips of the weather on what to look for.

0:33:02.320 --> 0:33:04.680
<v Speaker 1>The big tip for him was was when one of

0:33:04.680 --> 0:33:06.800
<v Speaker 1>my guys that I grew up with, it was on

0:33:06.840 --> 0:33:10.040
<v Speaker 1>the fire department, said, you know, there's a certain way

0:33:10.080 --> 0:33:13.640
<v Speaker 1>that the water, um, the currents work and even though

0:33:13.640 --> 0:33:17.600
<v Speaker 1>the winds blowing south um where that particular incident happened,

0:33:18.040 --> 0:33:20.440
<v Speaker 1>we need to look north in the bay north and

0:33:20.440 --> 0:33:22.240
<v Speaker 1>and he did, and he did, and he did, and

0:33:22.240 --> 0:33:25.479
<v Speaker 1>that he found stuff. He learned the tricks of the

0:33:25.480 --> 0:33:28.840
<v Speaker 1>trade very quickly. He adopted himself. He hadn't been to

0:33:28.880 --> 0:33:30.760
<v Speaker 1>the ocean, you know, he didn't know about the civic

0:33:31.440 --> 0:33:34.960
<v Speaker 1>and you know, he adopted and he stayed dedicated. And

0:33:35.000 --> 0:33:36.720
<v Speaker 1>that was the key to everything. I mean, that was

0:33:36.760 --> 0:33:39.640
<v Speaker 1>the key to making the difference. Maybe A j had

0:33:39.640 --> 0:33:42.400
<v Speaker 1>it right. The key to making a difference is about

0:33:42.440 --> 0:33:45.520
<v Speaker 1>actually showing up, lacing up a pair of boots and

0:33:45.560 --> 0:33:48.560
<v Speaker 1>walking along the cliffs rain or shine alone or with

0:33:48.720 --> 0:33:51.959
<v Speaker 1>other heart friends. A j did that he was at

0:33:52.000 --> 0:33:54.160
<v Speaker 1>the place where his friends died and looked for them

0:33:54.160 --> 0:33:56.840
<v Speaker 1>in real life. He didn't just click through pictures of

0:33:56.880 --> 0:33:59.080
<v Speaker 1>them or sit in front of a computer a thousand

0:33:59.080 --> 0:34:02.520
<v Speaker 1>miles away. He didn't try to piece together the clues

0:34:02.520 --> 0:34:07.320
<v Speaker 1>from afar then bounce ideas and hypotheses off strangers. Maybe

0:34:07.320 --> 0:34:10.120
<v Speaker 1>the key to real friendship is being there in the

0:34:10.160 --> 0:34:13.680
<v Speaker 1>flesh for better or worse, in sickness and in health.

0:34:14.160 --> 0:34:17.759
<v Speaker 1>As Val said, some people look for crowds and some

0:34:17.800 --> 0:34:21.239
<v Speaker 1>people look for lonely places. If we've learned one thing

0:34:21.239 --> 0:34:24.280
<v Speaker 1>from The Hearts, it's this there are lots of lonely

0:34:24.280 --> 0:34:28.000
<v Speaker 1>places in the world, too many, and once you've lost

0:34:28.040 --> 0:34:30.879
<v Speaker 1>yourself in one of them, or several, as we believe

0:34:30.960 --> 0:34:33.839
<v Speaker 1>Gen did, it's really hard to find your way back

0:34:35.040 --> 0:34:39.480
<v Speaker 1>next time. On Broken Hearts, we assume that people who

0:34:39.520 --> 0:34:43.239
<v Speaker 1>are abusive are abusive both in their private lives but

0:34:43.280 --> 0:34:46.879
<v Speaker 1>also in their public lives. And we know this now

0:34:46.920 --> 0:34:50.600
<v Speaker 1>not to be true. Because I was coming up here,

0:34:50.800 --> 0:34:55.640
<v Speaker 1>I felt like this sense of dread, a corner of inquest,

0:34:55.760 --> 0:35:00.560
<v Speaker 1>is going to, in my opinion, give evidence that will

0:35:00.680 --> 0:35:05.000
<v Speaker 1>shock the consciousness of people who are following this case.

0:35:05.160 --> 0:35:08.480
<v Speaker 1>This will be a water cooler conversation throughout our nation.

0:35:23.680 --> 0:35:26.799
<v Speaker 1>If you suspect a child as being abused, call one

0:35:26.840 --> 0:35:31.280
<v Speaker 1>eight hundred for a child that's one eight hundred numeral

0:35:31.400 --> 0:35:36.720
<v Speaker 1>four A C H I L D. Or visit child

0:35:36.800 --> 0:35:40.759
<v Speaker 1>help dot org to find out how to report your concerns.

0:35:42.480 --> 0:35:46.400
<v Speaker 1>For access to exclusive photos and videos and documents about

0:35:46.440 --> 0:35:50.719
<v Speaker 1>the case, visit glamour dot com slash Broken Hearts. Have

0:35:50.920 --> 0:35:54.200
<v Speaker 1>questions for us about this podcast, reach us on Twitter

0:35:54.280 --> 0:35:58.239
<v Speaker 1>at Glamour mag or at Broken Hearts Pod. If you

0:35:58.280 --> 0:36:01.680
<v Speaker 1>like what you heard, leave us a view. Broken Hearts

0:36:01.760 --> 0:36:04.720
<v Speaker 1>is a joint production between Glamour and How Stuff Works,

0:36:04.800 --> 0:36:09.239
<v Speaker 1>with new episodes dropping every Tuesday. Broken Hearts is co

0:36:09.400 --> 0:36:13.000
<v Speaker 1>hosted and co written by Justine Harman and Elizabeth Egan

0:36:13.120 --> 0:36:17.440
<v Speaker 1>and edited by Wendy Nogal. Lauren Smiley is our field reporter,

0:36:18.080 --> 0:36:22.200
<v Speaker 1>Samantha Barry is Glamour's editor in chief. Julie Sheen and

0:36:22.280 --> 0:36:25.319
<v Speaker 1>Dianna Buckman head up the business side of this partnership.

0:36:25.960 --> 0:36:31.120
<v Speaker 1>Joyce Pandola, Pat Singer and Luke Zeleski are a research team.

0:36:31.200 --> 0:36:34.640
<v Speaker 1>Jason Hope is executive producer on behalf of How Stuff Works,

0:36:34.960 --> 0:36:38.840
<v Speaker 1>along with producers Julian Weller, ben Kie Brick and Josh Sane.

0:36:39.480 --> 0:36:41.000
<v Speaker 1>Special thanks to Jen Lance