1
00:00:00,080 --> 00:00:02,680
Speaker 1: If you've ever heard our prank calls before, you know

2
00:00:02,800 --> 00:00:07,640
Speaker 1: we love one thing. We love to troll scammers. Yeah, yeah,

3
00:00:08,280 --> 00:00:10,239
Speaker 1: we're good at Brooke and Jeffrey in the morning. And

4
00:00:10,280 --> 00:00:12,360
Speaker 1: the other day Jose and our producer were in the

5
00:00:12,400 --> 00:00:15,720
Speaker 1: studio after the show and one of our multiple phone

6
00:00:15,760 --> 00:00:21,040
Speaker 1: lines started ringing randomly, so we hit record because.

7
00:00:20,840 --> 00:00:23,400
Speaker 2: We were in the market for new car insurance.

8
00:00:23,440 --> 00:00:24,439
Speaker 3: It just so happened.

9
00:00:25,880 --> 00:00:29,000
Speaker 1: But let's hear how that went in your phone tap

10
00:00:29,120 --> 00:00:29,480
Speaker 1: right now.

11
00:00:29,720 --> 00:00:32,200
Speaker 4: We're Jeffrey's phone taps on the twenties.

12
00:00:33,800 --> 00:00:40,280
Speaker 2: Hello, Hi, Mark, Yes, Hello, who's this?

13
00:00:40,600 --> 00:00:43,400
Speaker 4: Hi? Good day to you. I'm calling on a recorded

14
00:00:43,400 --> 00:00:46,160
Speaker 4: line from APS Insurance, wondering if you'd like a quote

15
00:00:46,159 --> 00:00:47,720
Speaker 4: today to save you money on insurance.

16
00:00:49,920 --> 00:00:52,559
Speaker 2: Sorry, you said save money on what?

17
00:00:53,800 --> 00:00:59,240
Speaker 4: On your car insurance? What's that for your auto insurance?

18
00:00:59,240 --> 00:01:01,640
Speaker 4: Do you carry auto insurance like your car?

19
00:01:03,600 --> 00:01:06,640
Speaker 2: I don't remember, I mean, how would I know?

20
00:01:08,200 --> 00:01:09,759
Speaker 4: Why don't I Why don't I do this?

21
00:01:10,520 --> 00:01:10,800
Speaker 3: Yeah?

22
00:01:10,840 --> 00:01:12,720
Speaker 4: Why don't I do this? I'm going to transfer you

23
00:01:12,840 --> 00:01:15,400
Speaker 4: right now to a license agent. Could you please stay

24
00:01:15,400 --> 00:01:22,160
Speaker 4: on the line. Can you stay on the line?

25
00:01:22,160 --> 00:01:25,000
Speaker 2: Okay, I'm sorry, what you talking to me?

26
00:01:25,760 --> 00:01:26,000
Speaker 4: Yes?

27
00:01:26,120 --> 00:01:26,360
Speaker 3: Mark?

28
00:01:26,600 --> 00:01:26,919
Speaker 1: Oh?

29
00:01:27,160 --> 00:01:27,679
Speaker 2: The tone.

30
00:01:27,720 --> 00:01:29,399
Speaker 5: It was like maybe you turned your head a little

31
00:01:29,400 --> 00:01:31,320
Speaker 5: bit and there was someone next to you, like at work,

32
00:01:31,360 --> 00:01:34,119
Speaker 5: wherever you are at your insurance place.

33
00:01:34,640 --> 00:01:36,440
Speaker 2: I'm still on the phone, you know that, right?

34
00:01:37,680 --> 00:01:41,280
Speaker 4: Yes, Okay, we're doing auto insurance and I can transfer

35
00:01:41,360 --> 00:01:44,280
Speaker 4: you to an agent if you just stand the line.

36
00:01:44,319 --> 00:01:51,280
Speaker 4: Can you stand the line? Mark, I'm going to transfer

37
00:01:51,320 --> 00:01:57,760
Speaker 4: you now. Mark, are you still there? Is it okay

38
00:01:57,800 --> 00:01:59,760
Speaker 4: for me to transfer you to a license agent?

39
00:02:00,240 --> 00:02:00,600
Speaker 2: Hi?

40
00:02:02,800 --> 00:02:06,880
Speaker 4: Sorry, I'm going to transfer you now to a license

41
00:02:06,920 --> 00:02:11,239
Speaker 4: agent regarding the auto insurance. So can you please stay

42
00:02:11,240 --> 00:02:13,680
Speaker 4: on the line?

43
00:02:14,680 --> 00:02:16,200
Speaker 3: Hello? Mark?

44
00:02:17,120 --> 00:02:18,160
Speaker 2: Yeah?

45
00:02:18,360 --> 00:02:20,480
Speaker 4: Can you please stay on the line while I transfer you.

46
00:02:22,960 --> 00:02:24,480
Speaker 4: I just want to know if it's okay for me

47
00:02:24,520 --> 00:02:26,799
Speaker 4: to transfer you. Can you just say yes or no?

48
00:02:27,639 --> 00:02:30,560
Speaker 2: Yes or no? Which one?

49
00:02:33,040 --> 00:02:33,359
Speaker 3: Mark?

50
00:02:33,680 --> 00:02:37,160
Speaker 4: I'm asking you to let me know if it is

51
00:02:37,240 --> 00:02:39,520
Speaker 4: okay for me to transfer you. I just need you

52
00:02:39,560 --> 00:02:41,720
Speaker 4: to say yes or no.

53
00:02:43,840 --> 00:02:45,400
Speaker 2: There's no way. That's a butterfly.

54
00:02:46,760 --> 00:02:48,720
Speaker 4: Mark. Are you listening to me?

55
00:02:48,760 --> 00:02:49,160
Speaker 3: No way?

56
00:02:49,200 --> 00:02:52,760
Speaker 2: A butterfly just flew in my room? Wow?

57
00:02:53,520 --> 00:02:57,280
Speaker 4: Mark, I need you to focus for me. Please, okay?

58
00:02:57,760 --> 00:02:58,400
Speaker 2: Say it again?

59
00:02:58,800 --> 00:03:00,560
Speaker 4: Is it okay for me to transfer you to a

60
00:03:00,760 --> 00:03:01,600
Speaker 4: licensed agent?

61
00:03:02,440 --> 00:03:04,840
Speaker 2: Have you talked to them? What do they think about it?

62
00:03:05,520 --> 00:03:06,520
Speaker 2: Do they want to talk to me?

63
00:03:07,800 --> 00:03:10,280
Speaker 4: Yes, the license agents would love to talk to you

64
00:03:10,320 --> 00:03:12,400
Speaker 4: about your auto insurance. So I just need you to

65
00:03:12,440 --> 00:03:14,320
Speaker 4: say yes or no that I can transfer you.

66
00:03:16,760 --> 00:03:18,240
Speaker 2: I'm going to need time to think about it.

67
00:03:18,280 --> 00:03:20,520
Speaker 4: I think you need time to think about it. If

68
00:03:20,520 --> 00:03:21,720
Speaker 4: I'm going to transfer.

69
00:03:21,360 --> 00:03:25,200
Speaker 5: You, just give me thirty seconds.

70
00:03:27,480 --> 00:03:37,600
Speaker 3: Hello Mark, Hello Mark.

71
00:03:38,200 --> 00:03:38,600
Speaker 2: Okay.

72
00:03:38,640 --> 00:03:41,760
Speaker 5: I thought about it, and what you're asking me is

73
00:03:41,880 --> 00:03:43,120
Speaker 5: kind of a loaded question.

74
00:03:43,760 --> 00:03:47,680
Speaker 4: It's really not if I transfer you, the license agent

75
00:03:47,800 --> 00:03:49,880
Speaker 4: is going to help you save money on your car insurance.

76
00:03:51,200 --> 00:03:53,240
Speaker 2: I don't know. It sounds like I should talk to

77
00:03:53,280 --> 00:03:54,280
Speaker 2: a lawyer or something.

78
00:03:55,000 --> 00:03:57,160
Speaker 4: You can talk to our license agent. I just need

79
00:03:57,200 --> 00:03:57,960
Speaker 4: you to say yes or no.

80
00:03:58,640 --> 00:04:02,760
Speaker 2: Oh okay. Now we're getting somewhere, so.

81
00:04:02,760 --> 00:04:04,640
Speaker 4: I need you to say yes or no if I

82
00:04:04,680 --> 00:04:05,480
Speaker 4: can transfer you.

83
00:04:09,320 --> 00:04:09,640
Speaker 3: Mark.

84
00:04:12,040 --> 00:04:16,520
Speaker 2: Hello, Mark, Yeah, Hi Mark here?

85
00:04:18,080 --> 00:04:19,120
Speaker 4: Um believable.

86
00:04:19,920 --> 00:04:24,240
Speaker 2: Oh yeah, you can transfer me now whenever you're ready.

87
00:04:24,440 --> 00:04:32,120
Speaker 2: Just can't wait to be transferred. Hello, Hello, looking. Jeffrey's

88
00:04:32,120 --> 00:04:33,600
Speaker 2: phone taps on the twenties