WEBVTT - KERRI HARPER HOWIE - Mustard Up That Cheddar Dog

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<v Speaker 1>Hey, guys, welcome to another episode of Eating While Broke.

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<v Speaker 1>I'm your host, coleeen Witt, and today we have the

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<v Speaker 1>mc Legacies of all mick legacies. I just before I

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<v Speaker 1>even introduce this amazingly special guest, I have to let

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<v Speaker 1>you guys know that I have tried to get this

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<v Speaker 1>interview for at least a year. Not because I've reached

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<v Speaker 1>out and actually broke contact to this special guest, is

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<v Speaker 1>because I've literally had to stalk research, watch so many interviews,

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<v Speaker 1>and I try not to do this, but I am

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<v Speaker 1>so impressed with this special guest right here. I've been

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<v Speaker 1>telling my whole team and everyone who watches the show knows.

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<v Speaker 1>I am absolutely more excited over entrepreneurs than celebrities. Unfortunately,

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<v Speaker 1>sorry for my celebrities, but today we have special guests.

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<v Speaker 1>Carrie Harper Howie is in the building. And not only

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<v Speaker 1>is she, are you the largest McDonald's franchise owner in

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<v Speaker 1>the state of California.

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<v Speaker 2>I keep saying that I think you.

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<v Speaker 3>Got in the state of California. African American.

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<v Speaker 2>Yes, yes, yes, she's gonna wear that hat.

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<v Speaker 4>She is twenty one man, twenty one twenty.

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<v Speaker 1>One McDonald's restaurants are owned by Carrie Harper Howie and

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<v Speaker 1>her family, her mother and her sister, three minority women.

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<v Speaker 1>This was a huge feat in the timing and the

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<v Speaker 1>whole structure. But the cool thing about Carrie here is

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<v Speaker 1>her story is definitely untraditional. But she has released a

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<v Speaker 1>book which led me to her, called The Family Secret.

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<v Speaker 1>So if you guys are interested in hearing more, you

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<v Speaker 1>can go ahead and look up The Family Secret online Google, Amazon,

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<v Speaker 1>you can find it.

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<v Speaker 2>That is how I found her.

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<v Speaker 1>But so we are going to get into The Family

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<v Speaker 1>Secret first, starting with the broke dish that y'all had

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<v Speaker 1>before you had twenty one McDonald's.

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<v Speaker 2>So what will you have me eat in today?

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<v Speaker 3>Okay?

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<v Speaker 4>So this is a dish that my my sister and

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<v Speaker 4>I used to make back in the day eons ago,

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<v Speaker 4>and as I shared with you, I don't remember the

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<v Speaker 4>last time I made this, so I'm hoping that I

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<v Speaker 4>can pull it off. But it was such a that

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<v Speaker 4>meal that my sister and I would go to that

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<v Speaker 4>we thought was so delicious and so cool. So today

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<v Speaker 4>I'm gonna make for you mustardy cheddar hot dogs. And

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<v Speaker 4>I asked for this bag these bags of chips because

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<v Speaker 4>that was always the side we always had in our house.

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<v Speaker 4>We were definitely not making fries. We weren't even baking

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<v Speaker 4>frozen fries. We were not doing anything special. But we

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<v Speaker 4>always had a backs of variety chips. So we're gonna

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<v Speaker 4>do mustardy cheddar hot dogs and chips.

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<v Speaker 2>Okay, so that makes sense.

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<v Speaker 1>I threw a ketchup and I said, she must have

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<v Speaker 1>forgot some ketchup up in here, but go ahead, it's okay.

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<v Speaker 1>So since you had that surprise, I switched out your

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<v Speaker 1>hot dogs for turkey hot dogs, just from you know,

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<v Speaker 1>the sanity of my stomach.

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<v Speaker 2>So surprise.

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<v Speaker 1>Anyways, go ahead, make your mustard cheese hot dogs. I

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<v Speaker 1>was sitting there looking at the recipe and the ingredient said,

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<v Speaker 1>maybe she wants elvida, and I said, but.

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<v Speaker 2>Usually people they want belvida cheese, say elvida.

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<v Speaker 1>So we want to see what So so take me back, okay,

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<v Speaker 1>take me all the way back to life when y'all

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<v Speaker 1>you and your sister almost burnt down the house and

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<v Speaker 1>these hot dogs.

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<v Speaker 4>So my sister and I were born and raised in Englewood.

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<v Speaker 4>My sister still lives in the house that we grew

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<v Speaker 4>up in. Y'all ago, Yes, and.

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<v Speaker 1>That's crazy to think twenty one McDonald's later.

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<v Speaker 4>I mean, you know, we take a lot of pride

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<v Speaker 4>in living and existing and moving and supporting the communities

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<v Speaker 4>where we live. And so you know, if you got

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<v Speaker 4>a perfectly good house that works fine and suit your purposes,

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<v Speaker 4>there's no real reason for it not to still be

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<v Speaker 4>in your family.

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<v Speaker 1>And did you guys own it back then or were

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<v Speaker 1>you renting it?

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<v Speaker 4>I literally came home from the hospital to this house

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<v Speaker 4>my parents before they became McDonald's franchisees. My dad was

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<v Speaker 4>a cop and my mother was a social worker, so

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<v Speaker 4>they both had good government jobs. Wow, and they were

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<v Speaker 4>able to afford to buy this house on this very

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<v Speaker 4>small street in Inglewood, California.

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<v Speaker 1>I'm just curious, and you could share or not share,

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<v Speaker 1>but you know Inglewood has gentrified, and is you know,

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<v Speaker 1>buying a house over there as impossible.

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<v Speaker 2>I am genuinely.

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<v Speaker 1>Curious how much they bought a house for then and

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<v Speaker 1>how much does it work today.

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<v Speaker 4>So when I was growing up, my parent, my mom especially,

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<v Speaker 4>was like kids know what kids know, and grown ups

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<v Speaker 4>know what grown ups know.

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<v Speaker 3>So I'm gonna be honest and say I honestly.

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<v Speaker 4>And truly never knew what I can tell you, though,

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<v Speaker 4>is we have lived there long enough and remodeled, renovated,

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<v Speaker 4>change things, et cetera, that we have not completely paid

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<v Speaker 4>it off.

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<v Speaker 3>So we have pulled money out.

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<v Speaker 4>Which is the beauty of real estate as an investment,

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<v Speaker 4>right is you can use it in over time, you

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<v Speaker 4>can allow yourself to reinvest in yourself to beautify the

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<v Speaker 4>space that you're in through taking money out of your

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<v Speaker 4>house and then paying for that mortgage. So it's not

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<v Speaker 4>paid off even forty plus I'll say forty plus years later.

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<v Speaker 1>So that's like basically saying that the house is gorgeous.

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<v Speaker 5>Right.

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<v Speaker 4>We think it is beautiful, it works beautiful, and you know,

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<v Speaker 4>quite honestly, my mother has Alzheimer's, and so what that

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<v Speaker 4>means is that we have been able to change the

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<v Speaker 4>space to create a little mini apartment for her inside

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<v Speaker 4>the house, in a place that's familiar to her. Because if,

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<v Speaker 4>as you may know, with Alzheimer's patients, for them, everything

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<v Speaker 4>familiar is better. So if they can really and truly

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<v Speaker 4>be in a place where they know, hey, around this

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<v Speaker 4>corner is my bedroom, then that.

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<v Speaker 3>Is very helpful to them.

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<v Speaker 4>That's another reason why I feel especially blessed that we've

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<v Speaker 4>held on to the house because we didn't know that

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<v Speaker 4>our mom was going to develop Alzheimer's. But I'm so

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<v Speaker 4>glad that she's able to be in a space that's

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<v Speaker 4>been familiar to her for so long.

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<v Speaker 1>Yeah, and it kind of goes back to the naming

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<v Speaker 1>of this episode, is gonna be mc legacy legacy because

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<v Speaker 1>you guys definitely like even just saying that you kept

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<v Speaker 1>this house shows that you guys value this family culture

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<v Speaker 1>that you guys have. Kind of your parents kind of

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<v Speaker 1>knew you guys as a whole built so you and

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<v Speaker 1>your sister at the time. Are they when you're doing this?

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<v Speaker 1>Are they cops? And and would your mom do social worker?

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<v Speaker 3>Social worker?

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<v Speaker 4>So my parents got involved in the early nineteen eighties,

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<v Speaker 4>so this would have been even after we had McDonald's.

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<v Speaker 4>But as you can imagine, if you're going from a

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<v Speaker 4>career where you're used to catching criminals or helping families,

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<v Speaker 4>you don't know anything about McDonald's or being your own

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<v Speaker 4>business owner or anything like that. So they were a

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<v Speaker 4>lot of times away from home. So my sister and

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<v Speaker 4>I will be home by ourselves, and we had to

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<v Speaker 4>figure out how we were going to eat because unlike

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<v Speaker 4>my very coddle children who are left with meals and

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<v Speaker 4>all the other.

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<v Speaker 3>Kind of stuff. My mother was like, figure it out,

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<v Speaker 3>and we did.

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<v Speaker 4>And so this was one of the things that we

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<v Speaker 4>knew that we could cook that would taste good. You know,

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<v Speaker 4>we're not as you know, as a restaurant tour I know,

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<v Speaker 4>I don't know that we were thinking about this, but

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<v Speaker 4>there's no food safety issues, you can, I feel pretty sure,

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<v Speaker 4>although I honestly don't remember.

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<v Speaker 3>I think we would have.

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<v Speaker 4>Probably cooked the hot dogs in the microwave. I don't

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<v Speaker 4>know that we were necessarily using the stovetop.

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<v Speaker 1>But you know, hey, in here there's no microwaves, so

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<v Speaker 1>I like it no microwave, So making it work?

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<v Speaker 2>And how hard was it?

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<v Speaker 1>Do you know at least the history of like what

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<v Speaker 1>it took for your parents to get a McDonald's and

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<v Speaker 1>how did they stumble upon the opportunity.

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<v Speaker 4>So at the time, my mother's only sister, her name

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<v Speaker 4>or she's my auntie Jane, she was and her husband

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<v Speaker 4>were a franchisees at the time. They were in the

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<v Speaker 4>San Diego market and the and you know, they were

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<v Speaker 4>enfranchising even longer than my mom, and so my parents

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<v Speaker 4>were like, we have our good government job, so we're

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<v Speaker 4>not tripping. And at some point in time, there was

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<v Speaker 4>an African American regional manager who at the time was

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<v Speaker 4>responsible for finding franchisees well. He as well as McDonald's

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<v Speaker 4>as a corporation, they were looking to increase the number

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<v Speaker 4>of black franchisees. So when he met my I mean,

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<v Speaker 4>you know, my aunt became an approved operator, and I

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<v Speaker 4>think he met my mother and thought and proposed the idea.

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<v Speaker 4>They were kind of like, huh okay, And so they

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<v Speaker 4>both cashed in the retirement at their good government jobs.

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<v Speaker 4>And that your eyes just got big because it was

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<v Speaker 4>a big deal.

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<v Speaker 2>That's a high risk move.

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<v Speaker 4>That's a very high risk move, right, They cashed in

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<v Speaker 4>their retirements and bought their first restaurant. Now, my sister

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<v Speaker 4>and I were young girls at the time, so it

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<v Speaker 4>was really you know.

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<v Speaker 3>It was a big deal. It was a big risk,

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<v Speaker 3>but somehow they had the courage to do it.

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<v Speaker 1>That's a lot did that Now, I don't want to

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<v Speaker 1>skip forward, but I'm gonna So did that amount of

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<v Speaker 1>pressure play a role in possible separation later on?

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<v Speaker 4>No, So their separation was very specifically around my father

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<v Speaker 4>being a gambling addict. And I do talk about this

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<v Speaker 4>very openly in my book. My father was a gambler

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<v Speaker 4>for years, and while my mom knew that he liked

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<v Speaker 4>to go to the racetrack and you know, bid on horses,

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<v Speaker 4>she never realized that it had developed into a habit

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<v Speaker 4>that he couldn't control. And so, as you can imagine,

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<v Speaker 4>you know, this day and age, we are very used

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<v Speaker 4>to walking into a bank shoot at this point, right,

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<v Speaker 4>we do apple pay or. People weren't using a lot

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<v Speaker 4>of credit cards back in the early nineteen eighties.

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<v Speaker 3>They were using a lot of cash.

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<v Speaker 4>And so my father, being a gambling addict, surrounded by cash,

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<v Speaker 4>would literally take whole envelopes of money from the register

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<v Speaker 4>that should go into the bank, right and being building

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<v Speaker 4>McDonald's money.

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<v Speaker 1>Which oh, no, Papa, no, Papa, yes, said yes.

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<v Speaker 4>And so basically he gambled away a lot of money.

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<v Speaker 4>It was, I'll say, to put it briefly, it was

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<v Speaker 4>a very very large financial infidelity. I'm just gonna put

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<v Speaker 4>that there, yeah, okay, yeah, And so my mom was

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<v Speaker 4>not able to forgive that. She was not able to

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<v Speaker 4>get past the fact that he had, you know, I

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<v Speaker 4>think for her, honestly, I don't know if it was

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<v Speaker 4>so much like the oh, he's been financially unfaithful to me,

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<v Speaker 4>as how could you be so selfish as to ruin

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<v Speaker 4>the potentially ruin the lives of your wife, but even

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<v Speaker 4>more importantly, your daughters. We've done this, We've taken this

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<v Speaker 4>risk so that your daughters could have something more than

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<v Speaker 4>we ever thought we could have. And she just could

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<v Speaker 4>not get past that, and so she didn't and then

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<v Speaker 4>so then she decided to divorce him. Now, as you

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<v Speaker 4>can imagine, their Black franchises, this is the mid nineteen nineties,

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<v Speaker 4>mid to late nineteen nineties. And how long were they

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<v Speaker 4>the franchise at that point, Somewhere in the range of

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<v Speaker 4>seven or eight years. I don't know exactly, because I'll

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<v Speaker 4>say this, I'm pretty sure I was in sixth grade. Okay,

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<v Speaker 4>so somewhere in sixth grade, you're around ten or eleven.

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<v Speaker 4>So around the mid to late eighties, they had been

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<v Speaker 4>in around seven or so years, six or seven and

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<v Speaker 4>they only owned one at.

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<v Speaker 3>The time, or they owned two at the time.

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<v Speaker 2>Yeah, that's high pressure. She's under two, ye.

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<v Speaker 4>Right, you know, so she was, you know, appropriately unable

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<v Speaker 4>to forgive that fine.

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<v Speaker 3>So she was prepared to leave him. The issue.

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<v Speaker 4>Is that she was the black woman in the nineteen

0:12:37.440 --> 0:12:40.680
<v Speaker 4>eighties with two young daughters, and so she had to

0:12:40.720 --> 0:12:44.559
<v Speaker 4>figure out one is McDonald's gonna let me even continue?

0:12:44.640 --> 0:12:47.600
<v Speaker 4>Because the way that they all found out was we

0:12:47.600 --> 0:12:49.120
<v Speaker 4>were on a vacation. We used to go to Lake

0:12:49.120 --> 0:12:51.319
<v Speaker 4>Havasu with a bunch of other cops in their families.

0:12:51.720 --> 0:12:56.880
<v Speaker 3>We were on vacation. They called her and said, your

0:12:56.880 --> 0:12:58.040
<v Speaker 3>bills have not been paid.

0:12:59.080 --> 0:13:01.920
<v Speaker 2>Oh heck no, ye see, so he's gambling.

0:13:02.679 --> 0:13:06.120
<v Speaker 4>And if there's one thing any corporation like McDonald's is like,

0:13:06.320 --> 0:13:09.839
<v Speaker 4>is gonna not go for They're not going for their

0:13:09.840 --> 0:13:10.920
<v Speaker 4>bills not being paid.

0:13:11.400 --> 0:13:14.560
<v Speaker 1>So so just to backtrack for everyone that doesn't know,

0:13:14.760 --> 0:13:18.080
<v Speaker 1>can you do like a brief breakdown of McDonald's. I

0:13:18.080 --> 0:13:21.520
<v Speaker 1>have an idea that what it is, but definitely not

0:13:21.760 --> 0:13:23.760
<v Speaker 1>nearly as much knowledge as you do. So just do

0:13:23.800 --> 0:13:27.240
<v Speaker 1>a snapshot so people understand why you guys would be

0:13:27.240 --> 0:13:29.120
<v Speaker 1>paying McDonald's bills.

0:13:29.240 --> 0:13:29.960
<v Speaker 3>Yes, so.

0:13:31.800 --> 0:13:36.440
<v Speaker 4>Enfranchising, you have to pay what's called a franchising fee

0:13:36.559 --> 0:13:37.320
<v Speaker 4>or a royalty.

0:13:37.840 --> 0:13:40.600
<v Speaker 3>Use this knife before you burn yours.

0:13:40.240 --> 0:13:44.480
<v Speaker 4>Stabbing, thank you, So you have to pay a royalty

0:13:44.559 --> 0:13:48.800
<v Speaker 4>in order to be in business, and so we were

0:13:48.880 --> 0:13:53.280
<v Speaker 4>they were not paying he was not paying that royalty fee.

0:13:53.440 --> 0:13:57.040
<v Speaker 4>All that cash, unfortunately, was going to support his gambling

0:13:57.040 --> 0:13:59.880
<v Speaker 4>habit and so and you know, and of course there's

0:13:59.920 --> 0:14:00.960
<v Speaker 4>a variety of other bills.

0:14:01.000 --> 0:14:01.920
<v Speaker 3>So we have vendors.

0:14:02.200 --> 0:14:05.280
<v Speaker 4>Some of those vendors might if McDonald's pays the vendors first,

0:14:05.280 --> 0:14:07.800
<v Speaker 4>we will pay McDonald's back. Or the vendor is calling

0:14:07.880 --> 0:14:11.120
<v Speaker 4>McDonald's saying, hey, we haven't gotten paid for food and

0:14:11.160 --> 0:14:12.960
<v Speaker 4>in a certain amount of time, can you go to

0:14:13.080 --> 0:14:15.640
<v Speaker 4>your owner operator and find out what's going on, because

0:14:15.679 --> 0:14:19.160
<v Speaker 4>we are one of the biggest things that we're specifically

0:14:19.200 --> 0:14:22.640
<v Speaker 4>held accountable to as franchisees. It's paying our bills on

0:14:22.680 --> 0:14:25.240
<v Speaker 4>time like that is there are franchising standards.

0:14:25.280 --> 0:14:27.600
<v Speaker 3>That's one of them. Pay your bills on time?

0:14:28.040 --> 0:14:28.800
<v Speaker 2>And is this back?

0:14:28.880 --> 0:14:31.600
<v Speaker 1>Did McDonald's have a McDonald's university back then?

0:14:31.800 --> 0:14:33.160
<v Speaker 3>It's called Hamburger University?

0:14:33.440 --> 0:14:35.800
<v Speaker 2>Sorry, yes, I did a little bit of research.

0:14:35.800 --> 0:14:39.920
<v Speaker 3>Come on, all right, I'm a proud graduate of that's HU, right?

0:14:41.400 --> 0:14:44.640
<v Speaker 2>And how many years is hu?

0:14:45.600 --> 0:14:46.320
<v Speaker 3>HU is? A week?

0:14:46.680 --> 0:14:46.800
<v Speaker 5>Oh?

0:14:46.840 --> 0:14:50.680
<v Speaker 2>It's a week? Is it week? Two years?

0:14:50.840 --> 0:14:53.040
<v Speaker 4>It's okay, I'm gonna I'm gonna give you details how

0:14:53.080 --> 0:14:53.720
<v Speaker 4>that works out.

0:14:53.880 --> 0:14:58.040
<v Speaker 1>Okay, so wait, wait, backtrack. So your mom is on vacation.

0:14:58.280 --> 0:15:00.800
<v Speaker 3>Mom's on vacation, all of them were all on vacation.

0:15:00.880 --> 0:15:02.720
<v Speaker 2>Okay, she gets a call, she gets the call.

0:15:03.960 --> 0:15:06.360
<v Speaker 4>The call says, you have not been paying your bills,

0:15:07.800 --> 0:15:15.920
<v Speaker 4>and she says, holy stuff, holy but Jolie, and she

0:15:16.200 --> 0:15:18.880
<v Speaker 4>then you know, I don't think we left the trip,

0:15:18.920 --> 0:15:20.440
<v Speaker 4>but I think it because it was kind of like, oh,

0:15:20.480 --> 0:15:23.040
<v Speaker 4>surely this cannot be the case, Like, that's not.

0:15:23.040 --> 0:15:25.200
<v Speaker 3>Would you like mustard on ketchup on yours?

0:15:26.040 --> 0:15:27.760
<v Speaker 1>I'm gonna do it the way you do it first, Okay,

0:15:27.880 --> 0:15:29.440
<v Speaker 1>I want to live the whole experience.

0:15:29.520 --> 0:15:33.000
<v Speaker 3>Yes, so I don't have enough cheese. I'm gonna great

0:15:33.000 --> 0:15:33.600
<v Speaker 3>a little more cheese.

0:15:33.640 --> 0:15:36.040
<v Speaker 4>But so yeah, So then we get back, we realize

0:15:36.560 --> 0:15:39.080
<v Speaker 4>that the bills, in fact, she realized, because I didn't

0:15:39.120 --> 0:15:42.360
<v Speaker 4>know anything, she realized at the time that in fact,

0:15:42.360 --> 0:15:45.800
<v Speaker 4>the bills had not been paid and that McDonald's was

0:15:45.800 --> 0:15:50.000
<v Speaker 4>mad about it. And so it becomes a question of, well,

0:15:50.000 --> 0:15:52.920
<v Speaker 4>what happens do they just kick the whole family out.

0:15:53.560 --> 0:15:59.640
<v Speaker 4>My mom, because she's amazing, was able to convince McDonald's

0:16:00.080 --> 0:16:02.720
<v Speaker 4>to let her stay in the business. And that it

0:16:02.880 --> 0:16:06.360
<v Speaker 4>was my father who was the gambler who should be

0:16:06.440 --> 0:16:10.880
<v Speaker 4>kicked out, and they agreed to that. And so, you know,

0:16:11.280 --> 0:16:13.760
<v Speaker 4>people have a lot of things to say about McDonald's,

0:16:14.680 --> 0:16:15.960
<v Speaker 4>and everybody has their.

0:16:15.880 --> 0:16:17.160
<v Speaker 3>Own story experience.

0:16:17.880 --> 0:16:22.160
<v Speaker 4>One of my biggest feelings about McDonald's is gratitude for

0:16:22.240 --> 0:16:25.480
<v Speaker 4>giving my mother, a single woman at the time, a

0:16:25.680 --> 0:16:29.840
<v Speaker 4>chance to prove that she was more than what her

0:16:29.920 --> 0:16:30.960
<v Speaker 4>husband had done to her.

0:16:31.320 --> 0:16:32.680
<v Speaker 3>Wow, and so.

0:16:33.480 --> 0:16:36.080
<v Speaker 4>And the reason why that feels so palpable to me

0:16:36.320 --> 0:16:41.200
<v Speaker 4>especially is because she did have to take steps to

0:16:41.240 --> 0:16:43.880
<v Speaker 4>buy my father out because you know, he.

0:16:43.760 --> 0:16:46.160
<v Speaker 2>Was a co owner, and then she toy that dead too.

0:16:46.680 --> 0:16:49.640
<v Speaker 3>Well, she did not immediately because she couldn't.

0:16:50.040 --> 0:16:53.320
<v Speaker 4>But she Your question is a good one. She had

0:16:53.360 --> 0:16:57.960
<v Speaker 4>to get financing to be able, said as low as possible.

0:16:58.160 --> 0:17:01.040
<v Speaker 4>She had to get financing to be able to buy

0:17:01.120 --> 0:17:03.920
<v Speaker 4>him out and put herself in a position to repay

0:17:03.960 --> 0:17:04.400
<v Speaker 4>this debt.

0:17:04.600 --> 0:17:06.560
<v Speaker 1>So she had to even get into even more debt.

0:17:06.760 --> 0:17:07.800
<v Speaker 3>Yes, geez.

0:17:07.840 --> 0:17:10.120
<v Speaker 2>She had to really believe in herself too, right, she.

0:17:10.200 --> 0:17:12.520
<v Speaker 3>I mean, and have the fortitude.

0:17:12.720 --> 0:17:17.479
<v Speaker 4>And as you're grieving your marriage, yea grieving the vision

0:17:17.760 --> 0:17:20.360
<v Speaker 4>that you had for your life, you're caring for your

0:17:20.440 --> 0:17:23.800
<v Speaker 4>daughters who are so young and basically don't know anything

0:17:24.440 --> 0:17:26.960
<v Speaker 4>you know, and so it's at the.

0:17:26.960 --> 0:17:30.560
<v Speaker 1>Time, did you guys see her in any like emotional

0:17:30.600 --> 0:17:32.760
<v Speaker 1>distress or was she like a gangster?

0:17:33.160 --> 0:17:36.240
<v Speaker 4>She was an absolute gangster. I'm gonna tell you about

0:17:36.240 --> 0:17:39.560
<v Speaker 4>that in a second. But what I want to get

0:17:39.760 --> 0:17:43.359
<v Speaker 4>back to your question of the reason why I keep

0:17:43.400 --> 0:17:48.040
<v Speaker 4>harping on black single woman is because my mom went

0:17:48.080 --> 0:17:51.679
<v Speaker 4>to bank after bank trying to get the financing to

0:17:51.760 --> 0:17:55.040
<v Speaker 4>dig herself out of this hole, and bank after bank

0:17:55.040 --> 0:17:58.240
<v Speaker 4>after bank said no, they would not give her money.

0:17:58.359 --> 0:18:01.439
<v Speaker 4>And in fact, one of them when she walked in

0:18:01.960 --> 0:18:05.480
<v Speaker 4>said to her, where is your husband? And she said,

0:18:05.520 --> 0:18:08.200
<v Speaker 4>I don't have one, And they were like, there's nothing

0:18:08.240 --> 0:18:08.959
<v Speaker 4>we can do for you.

0:18:09.800 --> 0:18:10.119
<v Speaker 1>Wow.

0:18:11.080 --> 0:18:15.159
<v Speaker 4>Until one day she walked into the Culver City branch

0:18:16.200 --> 0:18:19.800
<v Speaker 4>was even either Culver City or Baldwin Hills branch of Wells.

0:18:19.560 --> 0:18:22.480
<v Speaker 2>Fargo Bank to Wells Fargo, there was.

0:18:22.440 --> 0:18:26.440
<v Speaker 4>A black woman there named Mona Maze, and my mom

0:18:27.040 --> 0:18:29.480
<v Speaker 4>laid it all on the line for Mona, and Mona

0:18:29.560 --> 0:18:33.160
<v Speaker 4>said okay, and she was able to get my mom

0:18:33.200 --> 0:18:36.400
<v Speaker 4>the financing that she need needed to move on by

0:18:36.400 --> 0:18:40.600
<v Speaker 4>my dad out get herself right with McDonald's and plan

0:18:41.160 --> 0:18:43.560
<v Speaker 4>for a future where she paid off the debt just

0:18:43.600 --> 0:18:44.359
<v Speaker 4>like you said.

0:18:44.359 --> 0:18:47.560
<v Speaker 2>Holy cow. So and she had to go through multiple

0:18:47.800 --> 0:18:49.480
<v Speaker 2>multiple for that.

0:18:49.640 --> 0:18:52.200
<v Speaker 1>I had read that and I was like I even

0:18:52.240 --> 0:18:54.520
<v Speaker 1>called Wells trying to get your contact.

0:18:54.640 --> 0:18:56.200
<v Speaker 2>It was like, girl, you don't get off my phone

0:18:56.240 --> 0:18:56.480
<v Speaker 2>with this.

0:18:58.080 --> 0:19:01.840
<v Speaker 1>But it's true, true, And that was in I mean,

0:19:02.480 --> 0:19:04.720
<v Speaker 1>no disrespect to the banks, but that was hard time

0:19:04.760 --> 0:19:07.800
<v Speaker 1>too as a black black woman, like she wasn't even white.

0:19:07.880 --> 0:19:11.000
<v Speaker 1>She was definitely like the opposite of and McDonald's is

0:19:11.000 --> 0:19:13.879
<v Speaker 1>almost like a forsurable you know when someone comes up

0:19:13.880 --> 0:19:17.040
<v Speaker 1>with a McDonald's loan. I heard those are like yes,

0:19:17.280 --> 0:19:19.280
<v Speaker 1>you know, so she had she had to go through

0:19:19.320 --> 0:19:23.680
<v Speaker 1>all that into to still fight and press on.

0:19:23.800 --> 0:19:25.000
<v Speaker 2>Yet she's pretty incredible.

0:19:25.080 --> 0:19:25.800
<v Speaker 3>Yeah, I like that.

0:19:25.840 --> 0:19:28.040
<v Speaker 1>You do rep the fact that she was a single mom.

0:19:28.359 --> 0:19:30.840
<v Speaker 1>I just became a single mom and I just wore

0:19:30.960 --> 0:19:35.280
<v Speaker 1>them days be hard, you know, especially handling it with grace, right,

0:19:35.400 --> 0:19:37.160
<v Speaker 1>you know, because they love to like be out there

0:19:37.160 --> 0:19:38.960
<v Speaker 1>like well she was a bitter or whatever, but like

0:19:39.000 --> 0:19:41.399
<v Speaker 1>to handle it with grace in a situation where it

0:19:41.440 --> 0:19:42.960
<v Speaker 1>was like to be honest, unfair.

0:19:43.160 --> 0:19:48.200
<v Speaker 4>Yeah, and she I can say with total honesty. Never

0:19:48.280 --> 0:19:51.399
<v Speaker 4>bad mouthed my dad did. We've only over the years

0:19:51.480 --> 0:19:54.360
<v Speaker 4>kind of gotten details out of her about what happened.

0:19:54.720 --> 0:19:59.040
<v Speaker 4>She wasn't trying to like harp on anything bad about him.

0:19:59.359 --> 0:20:02.919
<v Speaker 4>She was just like, it's me now, and you know,

0:20:03.119 --> 0:20:05.600
<v Speaker 4>we're rolling. And so we were lucky at the time

0:20:05.720 --> 0:20:10.240
<v Speaker 4>we had a woman. She was our babysitter and babysitter

0:20:10.280 --> 0:20:13.000
<v Speaker 4>to Minnie, and so we spent a lot of time

0:20:13.040 --> 0:20:14.800
<v Speaker 4>in her house, like you know, at the end of

0:20:14.800 --> 0:20:17.520
<v Speaker 4>the day, Like my mom had to really be physically

0:20:17.560 --> 0:20:20.440
<v Speaker 4>present in those restaurants a lot. And I think that's

0:20:20.480 --> 0:20:23.000
<v Speaker 4>really kind of where learning how to cook.

0:20:22.800 --> 0:20:24.160
<v Speaker 3>Things like this came from.

0:20:24.680 --> 0:20:27.960
<v Speaker 1>Wow, Oh my god, can the camera see that?

0:20:29.280 --> 0:20:31.880
<v Speaker 2>I don't know they can see it. That is crazy.

0:20:33.359 --> 0:20:34.320
<v Speaker 3>That's been a long time.

0:20:35.400 --> 0:20:39.240
<v Speaker 2>Do you feel just sidebar, we have to name we

0:20:39.320 --> 0:20:40.320
<v Speaker 2>have to name drop this.

0:20:40.800 --> 0:20:43.600
<v Speaker 1>What was the can you just tell us like thirty

0:20:43.640 --> 0:20:45.960
<v Speaker 1>seconds about this chop winning yeah situation.

0:20:46.000 --> 0:20:50.600
<v Speaker 3>Okay, So I was in Washington, d C.

0:20:50.800 --> 0:20:54.720
<v Speaker 4>At this amazing event called the Family Reunion, and there

0:20:54.960 --> 0:20:59.359
<v Speaker 4>was a chopped style not chopped, but chopped style competition.

0:20:59.640 --> 0:21:04.760
<v Speaker 4>Mister three baskets, three rounds, the whole nine and I

0:21:04.800 --> 0:21:06.760
<v Speaker 4>was on a team with four people including my sister

0:21:06.840 --> 0:21:08.480
<v Speaker 4>and this other one wonderful woman I was on the

0:21:08.560 --> 0:21:11.359
<v Speaker 4>other panel with and then a total stranger, and we won.

0:21:11.600 --> 0:21:13.400
<v Speaker 3>We were the overall Chop champions.

0:21:13.560 --> 0:21:15.880
<v Speaker 1>Yes, and I only had to shout that out because

0:21:16.840 --> 0:21:20.159
<v Speaker 1>this is something that I'm definitely I haven't even tried it,

0:21:20.160 --> 0:21:21.440
<v Speaker 1>but I'm gonna make it for my daughter.

0:21:21.520 --> 0:21:26.640
<v Speaker 2>Ooh, I'm gonna do thrids. Okay, oh sorry.

0:21:26.359 --> 0:21:27.600
<v Speaker 3>I'll take those, Sorry, Primellion.

0:21:29.640 --> 0:21:32.040
<v Speaker 1>This looks like something my daughter would absolutely love because

0:21:32.040 --> 0:21:33.480
<v Speaker 1>she just loves cheese.

0:21:33.640 --> 0:21:35.480
<v Speaker 2>I'll get her spaghetti. And it was just big cannam

0:21:35.560 --> 0:21:39.439
<v Speaker 2>with cheese. But this is all gooey. The bread is toasted,

0:21:39.480 --> 0:21:40.239
<v Speaker 2>which I do like.

0:21:40.400 --> 0:21:44.320
<v Speaker 1>The Other thing I love about this is she used butter,

0:21:44.720 --> 0:21:46.840
<v Speaker 1>and if you know anything about me, I.

0:21:46.800 --> 0:21:49.119
<v Speaker 2>Use a stick of butter like every two days.

0:21:49.160 --> 0:21:51.640
<v Speaker 1>It's really bad. This is why I have fat over

0:21:51.720 --> 0:21:55.639
<v Speaker 1>my abs. But this is gooey, cheesy, and you put

0:21:55.640 --> 0:21:57.720
<v Speaker 1>the mustard underneath. So I am dying to try it.

0:21:57.720 --> 0:21:59.600
<v Speaker 1>I'm gonna let us sit for like two sicks. It's

0:21:59.600 --> 0:22:02.639
<v Speaker 1>a little it is hot. It's hot, but before I

0:22:02.680 --> 0:22:05.040
<v Speaker 1>take a bite into it, let's go back, so your

0:22:05.040 --> 0:22:09.760
<v Speaker 1>mom successfully handles this transaction. You guys have no idea

0:22:09.960 --> 0:22:14.000
<v Speaker 1>babysitters are stepping in. Is your father still in the

0:22:14.040 --> 0:22:17.159
<v Speaker 1>picture kind of or does he like to a Houdini?

0:22:17.840 --> 0:22:19.160
<v Speaker 3>He pretty much does a Hudini?

0:22:19.400 --> 0:22:20.160
<v Speaker 2>Does that suck?

0:22:20.240 --> 0:22:22.720
<v Speaker 1>I'm sorry that happened to me in my situation. I'm like, why,

0:22:23.359 --> 0:22:25.880
<v Speaker 1>because then it's like double the responsibility, right.

0:22:28.240 --> 0:22:30.800
<v Speaker 3>I obviously cannot speak for my father. He is deceased. Now.

0:22:32.359 --> 0:22:35.600
<v Speaker 4>I think he was ashamed, and I think that shame

0:22:35.720 --> 0:22:39.159
<v Speaker 4>can be a lot not excusing his absence, but I

0:22:39.160 --> 0:22:43.040
<v Speaker 4>think he was just very embarrassed and because not only

0:22:43.920 --> 0:22:48.160
<v Speaker 4>did he mess everything up financially for my mother, sister,

0:22:48.240 --> 0:22:51.880
<v Speaker 4>and I, but he had borrowed from friends, from family,

0:22:51.960 --> 0:22:54.159
<v Speaker 4>like it was a it was an addiction, and so

0:22:54.440 --> 0:22:56.520
<v Speaker 4>you know, I don't treat that any differently than a

0:22:56.560 --> 0:23:00.280
<v Speaker 4>drug addiction that makes people make really bad decisions. But

0:23:00.359 --> 0:23:02.760
<v Speaker 4>I just think he, you know, as they said, my

0:23:02.800 --> 0:23:04.840
<v Speaker 4>mom got the friends, my mom got the life, she

0:23:04.920 --> 0:23:06.919
<v Speaker 4>got the businesses, she got the kids, she got the

0:23:07.119 --> 0:23:10.359
<v Speaker 4>she got everything, and he just kind of, you know,

0:23:11.000 --> 0:23:26.240
<v Speaker 4>crawled away into obsoletion. One of I think Nicole and

0:23:26.240 --> 0:23:30.600
<v Speaker 4>I Nicole's my sister. One of our shared regrets in

0:23:30.680 --> 0:23:37.280
<v Speaker 4>life is that somewhere we lived together after uh she

0:23:37.359 --> 0:23:39.600
<v Speaker 4>had already graduated from college. We both went to college

0:23:39.600 --> 0:23:43.280
<v Speaker 4>in the Bay Area and we lived together, and we

0:23:43.320 --> 0:23:46.520
<v Speaker 4>had reached out to a friend of his and gotten

0:23:46.520 --> 0:23:49.240
<v Speaker 4>his phone number, and we had his phone number on

0:23:49.520 --> 0:23:53.159
<v Speaker 4>our kid on our kitchen refrigerator, and we were planning

0:23:53.200 --> 0:23:55.919
<v Speaker 4>to reach out to him, really just in the spirit

0:23:56.000 --> 0:23:59.440
<v Speaker 4>of we're doing great, how are you like? We hadn't

0:23:59.440 --> 0:24:02.600
<v Speaker 4>talked spoken him in years, and he died before we

0:24:02.640 --> 0:24:05.240
<v Speaker 4>had a chance to reach out to him, and so

0:24:05.359 --> 0:24:09.680
<v Speaker 4>I wish that we had reached out to him and

0:24:09.840 --> 0:24:15.160
<v Speaker 4>re established that connection. I before I have my first son,

0:24:15.960 --> 0:24:18.960
<v Speaker 4>I remember talking to my husband and I was like, Babe,

0:24:18.960 --> 0:24:19.560
<v Speaker 4>I don't.

0:24:19.680 --> 0:24:21.600
<v Speaker 3>Like, what do dads do? I feel like I don't

0:24:21.600 --> 0:24:22.880
<v Speaker 3>really know what dads do.

0:24:23.640 --> 0:24:28.119
<v Speaker 4>And you know, I mean he was definitely around until early,

0:24:28.520 --> 0:24:32.359
<v Speaker 4>you know, middle elementary, sixth or seventh grade, but I

0:24:32.400 --> 0:24:34.880
<v Speaker 4>didn't never I certainly never got a chance to develop

0:24:35.000 --> 0:24:39.000
<v Speaker 4>a relationship with him as a teen, as a college student,

0:24:39.160 --> 0:24:42.000
<v Speaker 4>as an adult, all those things.

0:24:42.040 --> 0:24:45.800
<v Speaker 1>And I think we both wish that we had. So

0:24:45.840 --> 0:24:49.040
<v Speaker 1>he never like touched base again. No and then how

0:24:49.040 --> 0:24:51.399
<v Speaker 1>did your mom like she just did she? What story

0:24:51.400 --> 0:24:54.040
<v Speaker 1>did she come up with to make you, guys palette it?

0:24:54.600 --> 0:24:57.640
<v Speaker 4>So I think the worst or not, I almost say

0:24:57.640 --> 0:25:00.720
<v Speaker 4>the worst, but probably one of them, the most difficult

0:25:00.720 --> 0:25:03.920
<v Speaker 4>pieces of it that we never talked about it. There

0:25:04.040 --> 0:25:09.679
<v Speaker 4>was no acknowledgement that we should have feelings about the

0:25:09.680 --> 0:25:11.480
<v Speaker 4>fact that my parents were divorcing.

0:25:11.880 --> 0:25:12.840
<v Speaker 3>I talked about this in the.

0:25:12.760 --> 0:25:15.840
<v Speaker 2>Book so like it wasn't even like but there was.

0:25:15.920 --> 0:25:17.439
<v Speaker 3>Let me tell you exactly how it happened.

0:25:17.520 --> 0:25:23.240
<v Speaker 4>Yeah, we came home from wherever school, the babysitters wherever,

0:25:24.440 --> 0:25:27.880
<v Speaker 4>and my mom said, your dad and I are getting divorced.

0:25:28.400 --> 0:25:33.680
<v Speaker 4>And we said, so that means that I think. I said,

0:25:33.680 --> 0:25:36.199
<v Speaker 4>so Dad's not going to live here anymore, and she

0:25:36.320 --> 0:25:40.240
<v Speaker 4>said no, And then I started crying for a few minutes,

0:25:40.760 --> 0:25:43.680
<v Speaker 4>and then my sister started crying, and then my mom

0:25:43.760 --> 0:25:47.920
<v Speaker 4>started crying, and then we all stopped crying.

0:25:48.400 --> 0:25:51.320
<v Speaker 3>And we literally never spoke of it ever again.

0:25:52.320 --> 0:25:53.200
<v Speaker 2>Now we're there.

0:25:53.240 --> 0:25:56.800
<v Speaker 1>But I can't imagine you There was something you said

0:25:56.800 --> 0:26:00.879
<v Speaker 1>earlier in our interview that kind of makes sense. Why

0:26:00.920 --> 0:26:02.800
<v Speaker 1>maybe you guys, but I don't look at my.

0:26:02.760 --> 0:26:04.399
<v Speaker 2>Little daughter, she's three.

0:26:04.800 --> 0:26:07.120
<v Speaker 1>She goes through phase of missing her dad, and she's

0:26:07.160 --> 0:26:11.359
<v Speaker 1>like very expressive, like I miss daddy or whatever whatever.

0:26:11.440 --> 0:26:14.120
<v Speaker 2>It's really kind of sad. H it's actually sad.

0:26:14.280 --> 0:26:16.080
<v Speaker 1>No, No, I try to make like I just do

0:26:16.320 --> 0:26:19.840
<v Speaker 1>I miss too. But it was your space because earlier

0:26:19.840 --> 0:26:23.119
<v Speaker 1>in the interview you said my mom was the type

0:26:23.200 --> 0:26:26.560
<v Speaker 1>that this is adult conversation or a kid. Do you

0:26:26.640 --> 0:26:30.040
<v Speaker 1>feel like you didn't feel comfortable enough to say, hey,

0:26:30.080 --> 0:26:32.639
<v Speaker 1>I miss my dad, where is he or where are

0:26:32.640 --> 0:26:33.800
<v Speaker 1>you having those conversations?

0:26:33.800 --> 0:26:35.159
<v Speaker 2>She was like adult kid.

0:26:36.160 --> 0:26:42.959
<v Speaker 4>So I've had enough therapy to know that I didn't

0:26:43.560 --> 0:26:48.480
<v Speaker 4>know how to verbalize that I missed my dad. And

0:26:49.359 --> 0:26:53.920
<v Speaker 4>also I think my for whatever, and this is gonna

0:26:53.960 --> 0:26:57.760
<v Speaker 4>sound crazy, my mom would not have been a person

0:26:57.800 --> 0:27:00.720
<v Speaker 4>that I would have gone to to express the feelings

0:27:01.280 --> 0:27:04.480
<v Speaker 4>she was not. And and I said, she is wonderful

0:27:04.520 --> 0:27:08.800
<v Speaker 4>in many ways, but emotionally available, she is not. So

0:27:08.840 --> 0:27:11.160
<v Speaker 4>we we didn't live in a household where we were

0:27:11.560 --> 0:27:15.920
<v Speaker 4>hugging and kissing. It wasn't abusive, but it wasn't affectionate,

0:27:16.080 --> 0:27:18.119
<v Speaker 4>either verbally or physically.

0:27:18.320 --> 0:27:20.679
<v Speaker 3>You know, And so it wasn't you know.

0:27:20.880 --> 0:27:23.760
<v Speaker 4>I never went to my mom like, oh, this guy

0:27:23.880 --> 0:27:26.320
<v Speaker 4>just broke my heart or you know, oh, I'm going

0:27:26.320 --> 0:27:27.320
<v Speaker 4>shopping for a prom dress.

0:27:27.359 --> 0:27:28.360
<v Speaker 3>My mom wasn't a part of that.

0:27:28.560 --> 0:27:30.399
<v Speaker 2>Was just wasn't that person.

0:27:31.320 --> 0:27:33.199
<v Speaker 1>Oh, so it was like that was the that was

0:27:33.480 --> 0:27:36.040
<v Speaker 1>that was our householder, that was your household culture, that

0:27:36.119 --> 0:27:39.399
<v Speaker 1>was our household culture. That's that's I could only imagine

0:27:39.440 --> 0:27:43.679
<v Speaker 1>how difficult that would be because, yeah, I mean just

0:27:43.760 --> 0:27:45.439
<v Speaker 1>because I'm just a new mom and I see my

0:27:45.520 --> 0:27:46.760
<v Speaker 1>daughter very much.

0:27:46.760 --> 0:27:50.440
<v Speaker 2>Expressive, like oh my bady, I saw fly so much.

0:27:52.440 --> 0:27:53.720
<v Speaker 2>My goodness, girlfriend.

0:27:54.400 --> 0:27:57.960
<v Speaker 1>But but it makes sense if culturally in this household.

0:27:58.000 --> 0:27:59.119
<v Speaker 1>You know, I grew up in a house where my

0:27:59.160 --> 0:28:03.040
<v Speaker 1>mom didn't hug us, so like that was just the

0:28:03.119 --> 0:28:06.320
<v Speaker 1>norm I longed for. So now this poor child is

0:28:06.359 --> 0:28:10.959
<v Speaker 1>a hugger, cuddler, and I love you, right, but I

0:28:11.000 --> 0:28:13.240
<v Speaker 1>get it. So it doesn't sound crazy. It just sounds

0:28:13.280 --> 0:28:16.359
<v Speaker 1>like it's unfortunate that you guys had to experience that.

0:28:16.680 --> 0:28:20.240
<v Speaker 4>Yeah, And like I said, I've been lucky enough to

0:28:20.280 --> 0:28:25.399
<v Speaker 4>have enough therapy. I think the biggest impact for us.

0:28:25.840 --> 0:28:28.520
<v Speaker 4>And I talk about this very I think rationally because

0:28:29.160 --> 0:28:32.280
<v Speaker 4>in my in my experience, I've really had to learn

0:28:32.320 --> 0:28:34.040
<v Speaker 4>how to connect with feelings because I.

0:28:34.040 --> 0:28:38.400
<v Speaker 2>Never you are you grew up disassociated.

0:28:37.800 --> 0:28:40.920
<v Speaker 3>Very disassociated from feeling like we never you know.

0:28:41.040 --> 0:28:44.840
<v Speaker 4>So last night my youngest son is being baptized at

0:28:44.840 --> 0:28:46.880
<v Speaker 4>the end of this month. We had a conversation with

0:28:47.720 --> 0:28:50.840
<v Speaker 4>the pastor and his wife of that church and they said, Cyrus,

0:28:50.880 --> 0:28:53.600
<v Speaker 4>how are you feeling? And he said nervous, but I

0:28:53.640 --> 0:28:56.520
<v Speaker 4>feel okay, And they were like, glad that you were

0:28:56.560 --> 0:29:00.200
<v Speaker 4>able to My kids have lots of emotional language. My

0:29:00.240 --> 0:29:04.640
<v Speaker 4>mom wasn't acknowledging that I was sad or angry or fearful.

0:29:04.920 --> 0:29:08.680
<v Speaker 4>We never, we didn't have conversations around emotional language, and

0:29:08.720 --> 0:29:12.040
<v Speaker 4>she certainly didn't express those things to us. So you said,

0:29:12.080 --> 0:29:14.880
<v Speaker 4>you asked me, how did she handle it? She didn't

0:29:14.920 --> 0:29:17.480
<v Speaker 4>know how to handle it any other way than a jeep.

0:29:17.600 --> 0:29:20.280
<v Speaker 4>She put her head down. She's like, I'm about to

0:29:20.280 --> 0:29:23.480
<v Speaker 4>save this whole situation. I'm taking care of my daughters.

0:29:23.520 --> 0:29:27.080
<v Speaker 2>Did you ever see her crime in that moment.

0:29:26.800 --> 0:29:31.160
<v Speaker 4>Where she said the divorce, the divorce? But other than that, no,

0:29:31.600 --> 0:29:32.400
<v Speaker 4>did you?

0:29:32.440 --> 0:29:34.760
<v Speaker 2>Did you and your sister have those I have a

0:29:34.800 --> 0:29:35.640
<v Speaker 2>twin sister.

0:29:38.400 --> 0:29:40.360
<v Speaker 3>Exciting to those of us who don't have twins, it's

0:29:40.400 --> 0:29:41.640
<v Speaker 3>so cooling.

0:29:42.000 --> 0:29:43.560
<v Speaker 2>It's all exciting. If you look alike.

0:29:45.040 --> 0:29:49.560
<v Speaker 1>But did you and your sister talk about those emotions

0:29:49.560 --> 0:29:52.560
<v Speaker 1>at all or at the time where you just so disassociated,

0:29:52.600 --> 0:29:56.200
<v Speaker 1>you didn't know what those feelings, how to identify those feelings.

0:29:56.240 --> 0:29:59.760
<v Speaker 4>Over time, yes, we've grown up to start having those

0:29:59.800 --> 0:30:02.760
<v Speaker 4>convers but we weren't like little girls in the room

0:30:03.360 --> 0:30:05.800
<v Speaker 4>because we shared a room for a long time, but

0:30:05.840 --> 0:30:09.320
<v Speaker 4>we were not little girls in the room saying you know, oh,

0:30:09.360 --> 0:30:11.360
<v Speaker 4>I wish that mom, you wish that mom would.

0:30:11.240 --> 0:30:13.720
<v Speaker 3>Hug you, or we didn't know, or I miss it. It

0:30:13.760 --> 0:30:17.760
<v Speaker 3>was just or no, geez, that's a lot. I don't know,

0:30:18.280 --> 0:30:19.280
<v Speaker 3>and it sounds.

0:30:20.560 --> 0:30:24.120
<v Speaker 4>Crazy to say out loud, but that I can't be anything.

0:30:24.280 --> 0:30:27.000
<v Speaker 1>I don't think it sounds crazy. I think there's people

0:30:27.000 --> 0:30:29.120
<v Speaker 1>out there that can relate. And I'm glad you're open

0:30:29.240 --> 0:30:31.720
<v Speaker 1>enough and you've done enough work to say it, because

0:30:31.720 --> 0:30:34.840
<v Speaker 1>people go through this, even in twenty twenty four. I mean,

0:30:34.880 --> 0:30:37.920
<v Speaker 1>mental health is still brand new to the world. But

0:30:39.240 --> 0:30:42.480
<v Speaker 1>it's just crazy to think about the family legacy and

0:30:42.560 --> 0:30:44.080
<v Speaker 1>still see these pockets of.

0:30:46.000 --> 0:30:47.400
<v Speaker 2>What's the word like.

0:30:49.160 --> 0:30:51.880
<v Speaker 1>Passed on little demons, you know, kind of I don't

0:30:51.920 --> 0:30:55.400
<v Speaker 1>know the word that I would use, but generational.

0:30:56.680 --> 0:30:58.600
<v Speaker 4>I mean, a part of it is trauma. And the

0:30:58.680 --> 0:31:04.960
<v Speaker 4>reason why I say trauma, excuse me. I one time

0:31:05.080 --> 0:31:09.120
<v Speaker 4>asked my mom, you know what, and this was I was,

0:31:09.240 --> 0:31:12.880
<v Speaker 4>this was relatively advanced in her journey with Alzheimer's, but

0:31:13.040 --> 0:31:16.040
<v Speaker 4>she was at this time much more kind of aware,

0:31:16.200 --> 0:31:19.840
<v Speaker 4>and she's aware and alert, but she definitely her illness

0:31:19.840 --> 0:31:24.480
<v Speaker 4>continues to increase, right, And so I asked her, you know,

0:31:25.160 --> 0:31:28.440
<v Speaker 4>I forget the exact question, but something along the lines of,

0:31:29.040 --> 0:31:31.920
<v Speaker 4>you know, what was your life like when you were young,

0:31:32.000 --> 0:31:33.200
<v Speaker 4>or like how did you what did you when your

0:31:33.240 --> 0:31:35.680
<v Speaker 4>brothers and sisters you were or how do you feel

0:31:35.720 --> 0:31:39.000
<v Speaker 4>like the emotional things were happening in your household? And

0:31:39.120 --> 0:31:43.840
<v Speaker 4>her response to me was, you know, when my brothers

0:31:43.880 --> 0:31:46.880
<v Speaker 4>and sisters left the house, I was not even sure

0:31:46.960 --> 0:31:50.600
<v Speaker 4>that they would come home safely because we lived in

0:31:50.680 --> 0:31:53.960
<v Speaker 4>New Orleans in the nineteen forties and fifties, and your

0:31:54.000 --> 0:31:59.640
<v Speaker 4>family members sometimes would just disappear, So we weren't developing connections.

0:31:59.640 --> 0:32:06.200
<v Speaker 4>We could afford to be hyper emotionally connected. And that really,

0:32:06.360 --> 0:32:09.800
<v Speaker 4>I was like, A, this makes a lot of sense

0:32:09.840 --> 0:32:11.520
<v Speaker 4>to me because I can look at my mother and

0:32:11.600 --> 0:32:15.040
<v Speaker 4>all of her siblings and see they are wonderful and

0:32:15.160 --> 0:32:19.120
<v Speaker 4>loving people. But my generation, me and our cousins, we

0:32:19.240 --> 0:32:26.960
<v Speaker 4>are so much more effusively real, you know, emotional when

0:32:27.000 --> 0:32:29.280
<v Speaker 4>it comes to connecting with each other than all of

0:32:29.320 --> 0:32:31.560
<v Speaker 4>my mom and her parents. I don't know how we've

0:32:31.600 --> 0:32:35.240
<v Speaker 4>all kind of gotten out of started to break that cycle,

0:32:35.600 --> 0:32:39.320
<v Speaker 4>but it's so clear to me where it starts, and

0:32:39.360 --> 0:32:43.160
<v Speaker 4>that this is really a part of the African American

0:32:43.600 --> 0:32:49.080
<v Speaker 4>systemic racist experience, that we carry that, and.

0:32:48.880 --> 0:32:50.719
<v Speaker 3>We you and I we're moms.

0:32:50.760 --> 0:32:52.400
<v Speaker 4>You know, my kids are older than yours, but we're

0:32:52.400 --> 0:32:55.880
<v Speaker 4>moms raising the same generation of kids, and our kids

0:32:55.920 --> 0:32:58.040
<v Speaker 4>will have a very different experience. I don't know if

0:32:58.080 --> 0:33:01.760
<v Speaker 4>you've had therapy, but I have, my husband has, and

0:33:01.840 --> 0:33:05.080
<v Speaker 4>so we now know how important it is when I

0:33:05.120 --> 0:33:08.320
<v Speaker 4>make a mistake, I apologize to my kids, and.

0:33:08.200 --> 0:33:10.640
<v Speaker 2>That's me right, yes, And.

0:33:12.560 --> 0:33:15.040
<v Speaker 1>I think also people need to remember apology is the

0:33:15.040 --> 0:33:17.920
<v Speaker 1>best way to end the argument. They're all gonna be

0:33:18.000 --> 0:33:21.560
<v Speaker 1>arguing mad all day. An apology will reset it to

0:33:22.200 --> 0:33:24.880
<v Speaker 1>you know, it's the best hidden secret accountability. Same thing

0:33:24.960 --> 0:33:27.280
<v Speaker 1>I did it, I'm sorry, won't happen again, or I'll

0:33:27.280 --> 0:33:29.360
<v Speaker 1>try to do better, I can't do better, or whatever.

0:33:29.880 --> 0:33:32.440
<v Speaker 2>But accountability and apology is probably.

0:33:31.960 --> 0:33:39.040
<v Speaker 1>The easiest way to end nagging drama, arguing everything, and people.

0:33:38.920 --> 0:33:40.200
<v Speaker 4>Like for what?

0:33:40.880 --> 0:33:42.920
<v Speaker 1>But I am curious and this is a sidebar, and

0:33:43.000 --> 0:33:44.440
<v Speaker 1>we got to go back to your story because I.

0:33:44.440 --> 0:33:45.120
<v Speaker 2>Want to hear about it.

0:33:45.560 --> 0:33:51.080
<v Speaker 1>But as a mom, I feel like what makes me

0:33:51.240 --> 0:33:55.120
<v Speaker 1>resilient and probably makes you and your sister resilient, I'm

0:33:55.120 --> 0:33:58.880
<v Speaker 1>gonna use the word resilient and your mother resilient is

0:33:59.160 --> 0:34:02.920
<v Speaker 1>probably the hardship that you had to go through. When

0:34:02.960 --> 0:34:05.600
<v Speaker 1>I look at my teeny bopper and I heard you

0:34:05.640 --> 0:34:08.919
<v Speaker 1>say coddle to your kid. You came from your mouth. Okay,

0:34:08.960 --> 0:34:12.120
<v Speaker 1>I don't know your kid, but do you feel like

0:34:14.000 --> 0:34:18.000
<v Speaker 1>and I'm definitely afraid of this is I want my

0:34:18.120 --> 0:34:20.600
<v Speaker 1>daughter to have this resilience, this like.

0:34:20.719 --> 0:34:26.960
<v Speaker 2>Grit, right? But maybe girl? I mean, she already showing

0:34:27.040 --> 0:34:29.920
<v Speaker 2>signs of coddled.

0:34:30.600 --> 0:34:33.040
<v Speaker 1>You know, she has the best or whatever, And I

0:34:33.040 --> 0:34:35.920
<v Speaker 1>take pride in it because we come from nothing. But

0:34:36.280 --> 0:34:39.600
<v Speaker 1>are you fearful that the coddling will take away that resilience?

0:34:39.640 --> 0:34:43.400
<v Speaker 1>Is it possible to love and create that grit of resilience?

0:34:43.440 --> 0:34:44.520
<v Speaker 2>Is it even possible?

0:34:45.280 --> 0:34:50.600
<v Speaker 4>So here's because I think about this often and even

0:34:50.719 --> 0:34:53.080
<v Speaker 4>you know. So my husband and I were moving and

0:34:53.239 --> 0:34:56.920
<v Speaker 4>we were like, should we stay here in this slightly

0:34:56.960 --> 0:35:01.000
<v Speaker 4>grittier community or do we move to this slightly more

0:35:01.120 --> 0:35:02.480
<v Speaker 4>upscale community.

0:35:02.800 --> 0:35:05.120
<v Speaker 3>What do we want our kids to experience? What is

0:35:05.160 --> 0:35:06.080
<v Speaker 3>it going to mean?

0:35:06.520 --> 0:35:06.719
<v Speaker 1>You know?

0:35:06.800 --> 0:35:09.200
<v Speaker 4>So I say, that's one example of all the different

0:35:09.200 --> 0:35:12.520
<v Speaker 4>ways that I think about and I worry about how

0:35:12.600 --> 0:35:15.600
<v Speaker 4>my kids, especially my boys. I have two black boys

0:35:16.120 --> 0:35:18.600
<v Speaker 4>that I'm raising. What does it look like? And so

0:35:19.080 --> 0:35:22.799
<v Speaker 4>the way that I resolve this issue for me is

0:35:23.719 --> 0:35:28.240
<v Speaker 4>one I do try to make sure that I build

0:35:28.400 --> 0:35:33.200
<v Speaker 4>in moments of shall we say, the need for resilience

0:35:33.280 --> 0:35:36.759
<v Speaker 4>in our household. So our boys they you know, they

0:35:36.840 --> 0:35:39.680
<v Speaker 4>start with chores and maybe ten is a little bit late.

0:35:39.760 --> 0:35:41.399
<v Speaker 4>So don't yell at me if ten it is too late.

0:35:41.560 --> 0:35:44.920
<v Speaker 4>They start with chores at ten, laundry, trash, all that

0:35:45.000 --> 0:35:47.640
<v Speaker 4>stuff that they're responsible for that they have to be

0:35:47.760 --> 0:35:48.479
<v Speaker 4>willing to earn.

0:35:48.680 --> 0:35:48.839
<v Speaker 5>Right.

0:35:49.560 --> 0:35:53.200
<v Speaker 3>Also, try to build in some amount of like financial accountability,

0:35:53.280 --> 0:35:55.680
<v Speaker 3>so they do get an allowance, they're not out allowed

0:35:55.719 --> 0:35:58.560
<v Speaker 3>to spend outside of it unless they get money. Like

0:35:58.600 --> 0:36:01.680
<v Speaker 3>for a birthday has an Apple watch. He bought it

0:36:01.719 --> 0:36:03.040
<v Speaker 3>with his own birthday money.

0:36:03.120 --> 0:36:06.600
<v Speaker 4>I'm not buying you an Apple Watch because you don't

0:36:06.640 --> 0:36:08.960
<v Speaker 4>need one, and I'm not spending that much money on

0:36:09.000 --> 0:36:11.280
<v Speaker 4>a device for a kid. You got the birthday money,

0:36:11.560 --> 0:36:14.480
<v Speaker 4>you have at it, you go for it. But I'm

0:36:14.480 --> 0:36:16.520
<v Speaker 4>not doing that, and so we do. I do try

0:36:16.560 --> 0:36:19.279
<v Speaker 4>to make sure I draw some financial boundary so they

0:36:19.280 --> 0:36:21.960
<v Speaker 4>don't just think, oh, whatever it is, I can get

0:36:21.960 --> 0:36:22.880
<v Speaker 4>it and it's all good.

0:36:23.840 --> 0:36:27.839
<v Speaker 3>But at the end of the day, my kids as

0:36:27.960 --> 0:36:28.160
<v Speaker 3>was I.

0:36:28.160 --> 0:36:30.120
<v Speaker 4>Because I went to a private school from seventh through

0:36:30.120 --> 0:36:33.120
<v Speaker 4>really out my whole life, but an elite private school

0:36:33.160 --> 0:36:36.800
<v Speaker 4>from seventh through twelfth grade, my kids are going to

0:36:36.840 --> 0:36:42.000
<v Speaker 4>have a similar experience and their peers parents have the

0:36:42.040 --> 0:36:45.919
<v Speaker 4>privilege to not think about these things, and yet their

0:36:46.040 --> 0:36:50.040
<v Speaker 4>kids grow up with a level of accountability and resilience

0:36:50.320 --> 0:36:52.040
<v Speaker 4>in some way, shape or form, because they do go

0:36:52.160 --> 0:36:52.560
<v Speaker 4>on to.

0:36:52.560 --> 0:36:53.359
<v Speaker 3>Do things right.

0:36:53.360 --> 0:36:55.840
<v Speaker 4>They go on to be professionals and have careers and

0:36:55.880 --> 0:36:58.400
<v Speaker 4>go to college and be responsible. So I feel like

0:36:59.040 --> 0:37:01.879
<v Speaker 4>I'm probably just raising a child that may be more

0:37:01.920 --> 0:37:04.000
<v Speaker 4>similarly situated to some of their peers.

0:37:04.160 --> 0:37:06.359
<v Speaker 3>Not completely, because trust.

0:37:06.040 --> 0:37:08.240
<v Speaker 4>Me, we were doing our first sleepover at a friend's

0:37:08.280 --> 0:37:12.560
<v Speaker 4>house and I'm driving there, like, hey, you see this neighborhood.

0:37:12.920 --> 0:37:15.399
<v Speaker 4>This ain't our neighborhood. You see, you see their house,

0:37:15.440 --> 0:37:17.839
<v Speaker 4>and how that we don't live like that. So don't

0:37:17.880 --> 0:37:21.000
<v Speaker 4>go in there touching. Look in feel you have a

0:37:21.000 --> 0:37:25.000
<v Speaker 4>different life than a lot of these kids. But they

0:37:25.040 --> 0:37:28.359
<v Speaker 4>perhaps get to experience more of the creature comforts than

0:37:28.400 --> 0:37:31.640
<v Speaker 4>you and I did. But they're still they're gonna see

0:37:31.680 --> 0:37:34.560
<v Speaker 4>things and they're going to know that they're different. One

0:37:34.560 --> 0:37:36.560
<v Speaker 4>because of the color of their skin. And two, I

0:37:36.560 --> 0:37:38.560
<v Speaker 4>don't know how you're living, but I'm not living like

0:37:38.600 --> 0:37:41.400
<v Speaker 4>the people where I took my son to this house.

0:37:41.680 --> 0:37:42.879
<v Speaker 3>Okay, okay, And so.

0:37:43.080 --> 0:37:45.160
<v Speaker 4>You know, I think that that you know, you get

0:37:45.719 --> 0:37:49.200
<v Speaker 4>there are moments in time where your kids are going

0:37:49.239 --> 0:37:52.719
<v Speaker 4>to have to They're gonna they are they're regardless, They're

0:37:52.760 --> 0:37:56.799
<v Speaker 4>gonna have to navigate these situations in a variety of

0:37:56.840 --> 0:38:00.359
<v Speaker 4>different ways, and that's going to build resilience in ways

0:38:00.360 --> 0:38:04.120
<v Speaker 4>that I think you're not giving yourself or your child

0:38:04.160 --> 0:38:04.719
<v Speaker 4>credit for it.

0:38:05.000 --> 0:38:07.000
<v Speaker 1>And I hope so, I mean, three years old, I'm

0:38:07.000 --> 0:38:10.160
<v Speaker 1>getting lectures from the friends saying, oh, come on, man,

0:38:10.200 --> 0:38:13.480
<v Speaker 1>you you about to create a monster. All right, let's

0:38:13.520 --> 0:38:16.479
<v Speaker 1>take a bite of this. I didn't want the cheese

0:38:16.520 --> 0:38:18.279
<v Speaker 1>to get this cold. But let's try it.

0:38:18.360 --> 0:38:33.960
<v Speaker 5>Okay, I'll been play too much better on the first one.

0:38:34.560 --> 0:38:35.799
<v Speaker 3>I'm not giving you credit yet.

0:38:36.640 --> 0:38:37.720
<v Speaker 2>I'm not giving you credit.

0:38:38.560 --> 0:38:41.520
<v Speaker 4>Well, you complain about these turkey hot dogs, but they

0:38:41.520 --> 0:38:42.560
<v Speaker 4>are good.

0:38:43.520 --> 0:38:46.200
<v Speaker 5>I want to get the mustard and the cheese together.

0:38:47.080 --> 0:38:48.400
<v Speaker 3>I'm the lie.

0:38:48.440 --> 0:38:52.040
<v Speaker 2>This is great, but I want more of the you know,

0:38:54.200 --> 0:38:54.720
<v Speaker 2>I'm happy.

0:38:57.520 --> 0:38:58.000
<v Speaker 3>It's great.

0:38:59.000 --> 0:39:01.840
<v Speaker 1>I could see why you didn't do to touch it.

0:39:01.840 --> 0:39:10.120
<v Speaker 1>It's the mustard and cheese. Wow, that's good for you listeners.

0:39:11.040 --> 0:39:15.560
<v Speaker 1>I'm sorry, hold on, it was good.

0:39:17.719 --> 0:39:18.920
<v Speaker 4>I don't know if I gave you my list of

0:39:19.000 --> 0:39:21.680
<v Speaker 4>ingredients you want me to give you while you're taking

0:39:21.680 --> 0:39:22.040
<v Speaker 4>your sip?

0:39:22.160 --> 0:39:24.480
<v Speaker 3>Yeah, go ahead, all right. So we kind of.

0:39:24.480 --> 0:39:26.920
<v Speaker 4>Talked about it as we went along. But your simple

0:39:27.040 --> 0:39:30.600
<v Speaker 4>ingredients are gonna be hot dogs. If you're a vegan,

0:39:30.640 --> 0:39:33.080
<v Speaker 4>I guess you could do vegan dogs, or you can

0:39:33.120 --> 0:39:34.960
<v Speaker 4>do we have some turkey dogs and we have some

0:39:35.000 --> 0:39:38.680
<v Speaker 4>classic dogs here. I prefer a block of sadared cheese

0:39:38.719 --> 0:39:40.400
<v Speaker 4>that you great. I'm not gonna lie. When we were

0:39:40.400 --> 0:39:42.920
<v Speaker 4>growing up, we had pre shredded cheese, but I prefer

0:39:43.800 --> 0:39:46.440
<v Speaker 4>freshly grated cheese. So I asked for a block of cheese,

0:39:46.719 --> 0:39:50.319
<v Speaker 4>regular old frenches, yellow mustard, and a hot dog bun

0:39:50.360 --> 0:39:51.080
<v Speaker 4>of your choice.

0:39:51.480 --> 0:39:54.279
<v Speaker 3>Those are really all for ingredients, but.

0:39:55.960 --> 0:39:59.200
<v Speaker 1>I want to highlight that she toasted the bread in

0:39:59.360 --> 0:40:01.240
<v Speaker 1>butter both sides.

0:40:01.680 --> 0:40:03.600
<v Speaker 2>Okay, that makes a huge world of a difference.

0:40:03.600 --> 0:40:06.560
<v Speaker 1>So you're out there in your cabinets at home pulling

0:40:06.560 --> 0:40:09.560
<v Speaker 1>out some cold ass bread and put some cheese on it.

0:40:09.560 --> 0:40:12.480
<v Speaker 1>It's not gonna work. She put the mustard directly on

0:40:12.520 --> 0:40:16.760
<v Speaker 1>the hot dog. Then she put the shredded cheddar on top,

0:40:17.080 --> 0:40:19.360
<v Speaker 1>re put it in the pan, heated it up so

0:40:19.400 --> 0:40:21.480
<v Speaker 1>it melts it over the mustard.

0:40:21.719 --> 0:40:27.239
<v Speaker 2>Brilliantly done. I feel like a celebrity chef. I mean,

0:40:27.880 --> 0:40:31.319
<v Speaker 2>what do you call it? The person that judges them?

0:40:31.360 --> 0:40:36.800
<v Speaker 1>Back to your story, let's go back to the legacy.

0:40:37.239 --> 0:40:40.359
<v Speaker 1>Sorry to sidetrack with the parents and you think I'm

0:40:40.360 --> 0:40:42.880
<v Speaker 1>still in the new mom trying to figure out ray

0:40:42.960 --> 0:40:48.319
<v Speaker 1>and Jesus, I don't raise a monster. But back to

0:40:48.360 --> 0:40:51.440
<v Speaker 1>your mom's story. Your dad's been gone for a while.

0:40:52.239 --> 0:40:55.400
<v Speaker 1>Your mom, I'm assuming, pays off the debts, gets some

0:40:55.480 --> 0:40:59.279
<v Speaker 1>good graces. How many restaurants does she have at this point?

0:41:00.440 --> 0:41:01.000
<v Speaker 3>Excuse me?

0:41:03.840 --> 0:41:08.279
<v Speaker 4>So mom eventually had an opportunity that was presented to

0:41:08.320 --> 0:41:12.759
<v Speaker 4>her to buy, to sell her to high volume in

0:41:12.960 --> 0:41:18.320
<v Speaker 4>slightly more la I'm sorry, in slightly wider areas Clover

0:41:18.400 --> 0:41:21.440
<v Speaker 4>City adjacent and then about a mile or so away

0:41:21.560 --> 0:41:26.439
<v Speaker 4>on what was then Rodeo and Los Librea, sell those

0:41:26.440 --> 0:41:30.920
<v Speaker 4>to higher volume restaurants and buy restaurants in Compton and

0:41:31.040 --> 0:41:31.840
<v Speaker 4>Lynnwood area.

0:41:31.920 --> 0:41:34.520
<v Speaker 3>And she decided to do that. So in nineteen ninety five.

0:41:35.040 --> 0:41:38.160
<v Speaker 4>Why was she encouraged to do that she was offered

0:41:38.400 --> 0:41:41.600
<v Speaker 4>the opportunity to because first of all, it's a little

0:41:41.640 --> 0:41:45.200
<v Speaker 4>bit easier at times to run an organization with larger

0:41:45.280 --> 0:41:49.160
<v Speaker 4>with a larger number of restaurants. These current times were

0:41:49.160 --> 0:41:53.359
<v Speaker 4>in very, very challenging for a variety of reasons. We

0:41:53.400 --> 0:41:57.000
<v Speaker 4>are able to survive as an organization and float literally

0:41:57.040 --> 0:41:59.759
<v Speaker 4>float sinking a little bit because it's such hard times

0:41:59.840 --> 0:42:02.600
<v Speaker 4>because of the size of our organization. When you're a

0:42:02.640 --> 0:42:07.440
<v Speaker 4>smaller number of restaurants operator, it's difficult you can't spread

0:42:07.440 --> 0:42:12.800
<v Speaker 4>the losses out as wide and so and also for Mom,

0:42:13.120 --> 0:42:16.040
<v Speaker 4>you know, it was important to her that she demonstrate

0:42:16.200 --> 0:42:20.040
<v Speaker 4>to anybody out there that a restaurant in a predominantly

0:42:20.080 --> 0:42:24.000
<v Speaker 4>black and brown community can be as successful successfully want

0:42:24.040 --> 0:42:27.920
<v Speaker 4>as successfully run, as profitable and as reputable as a

0:42:27.960 --> 0:42:31.480
<v Speaker 4>restaurant in you know, in an area that's Culver City adjacent.

0:42:31.640 --> 0:42:35.000
<v Speaker 1>But I'm just curious, why was why was it important

0:42:35.040 --> 0:42:37.240
<v Speaker 1>for them to say give up these two.

0:42:37.080 --> 0:42:41.080
<v Speaker 4>For for those two because that was the finances of

0:42:41.120 --> 0:42:46.160
<v Speaker 4>the deal. Those two restaurants were worth about the same

0:42:46.280 --> 0:42:47.320
<v Speaker 4>as these other five.

0:42:47.880 --> 0:42:49.240
<v Speaker 2>Oh it was two for five?

0:42:49.400 --> 0:42:49.760
<v Speaker 3>Correct?

0:42:49.840 --> 0:42:53.080
<v Speaker 2>Oh okay, okay, that's that's okay, that's where I got lost.

0:42:53.120 --> 0:42:56.879
<v Speaker 3>Sorry, No, what's going on? I'm sorry, and I may

0:42:56.880 --> 0:43:00.520
<v Speaker 3>have missmoken. I'm sorry. So she's so too for five?

0:43:00.680 --> 0:43:02.640
<v Speaker 1>Yes, Oh, well go ahead, mama, be it be.

0:43:04.680 --> 0:43:05.080
<v Speaker 3>A boss.

0:43:05.400 --> 0:43:07.520
<v Speaker 2>That sounds like a good deal. Okay, so she did.

0:43:07.680 --> 0:43:10.520
<v Speaker 4>Okay, so from there, so from there she steadily grew.

0:43:10.600 --> 0:43:13.359
<v Speaker 4>Now I was very happy. I knew since the tenth

0:43:13.400 --> 0:43:15.040
<v Speaker 4>grade I wanted to be a lawyer. I didn't have

0:43:15.080 --> 0:43:16.880
<v Speaker 4>any interest in the businesses.

0:43:16.960 --> 0:43:18.560
<v Speaker 1>And like when she came home and said, you got

0:43:18.560 --> 0:43:19.920
<v Speaker 1>to do a ship? Did you ever have to do

0:43:19.920 --> 0:43:21.200
<v Speaker 1>a ship to McDonald's.

0:43:21.480 --> 0:43:24.759
<v Speaker 4>She never required us to work in the restaurant. I

0:43:24.800 --> 0:43:27.040
<v Speaker 4>did choose to work there the summer between tenth and

0:43:27.080 --> 0:43:30.960
<v Speaker 4>eleventh grade, and I was apparently pretty slow and you know,

0:43:31.120 --> 0:43:33.239
<v Speaker 4>kind of a mess. But you know, I did it.

0:43:33.280 --> 0:43:35.480
<v Speaker 4>I wanted to earn some extra cash, and so I did.

0:43:35.880 --> 0:43:39.279
<v Speaker 4>But she never even asked us to come in and

0:43:39.320 --> 0:43:42.080
<v Speaker 4>take over the business. She was very much like, I

0:43:42.120 --> 0:43:44.960
<v Speaker 4>got this and I'm cool and if you're ever interested, sure,

0:43:45.560 --> 0:43:47.839
<v Speaker 4>But she never pushed us. And that's a big part

0:43:47.880 --> 0:43:50.279
<v Speaker 4>of what I talk about in my book, which is

0:43:50.320 --> 0:43:55.320
<v Speaker 4>important for family businesses. If you want to really establish

0:43:55.400 --> 0:43:57.520
<v Speaker 4>something that you want to transfer to another generation or

0:43:57.560 --> 0:44:00.319
<v Speaker 4>even just another family member, it's got to be that

0:44:00.320 --> 0:44:03.520
<v Speaker 4>person's choice. It can't be compulsion, or you just end

0:44:03.560 --> 0:44:06.560
<v Speaker 4>up building resentment. They feel like they have lost opportunities,

0:44:06.600 --> 0:44:09.399
<v Speaker 4>they haven't gotten out of their system what their true

0:44:09.440 --> 0:44:11.840
<v Speaker 4>passions were, and then they're coming to join the family

0:44:11.840 --> 0:44:13.359
<v Speaker 4>business by choice because they want to.

0:44:13.440 --> 0:44:16.960
<v Speaker 3>It's not an act of desperation. For example, now.

0:44:16.680 --> 0:44:19.839
<v Speaker 1>With your case, since you did try out a job

0:44:19.880 --> 0:44:25.120
<v Speaker 1>at McDonald's where you like, oh, hells to the know exactly, lawyer,

0:44:25.160 --> 0:44:27.480
<v Speaker 1>it is, yes, And I was like, this is not.

0:44:27.520 --> 0:44:31.480
<v Speaker 4>For me, Like I knew early on, McDonald's was not

0:44:31.480 --> 0:44:34.879
<v Speaker 4>from me, or I believed obviously, And I also had

0:44:34.880 --> 0:44:36.880
<v Speaker 4>a passion for I knew that I would be a

0:44:36.880 --> 0:44:38.840
<v Speaker 4>good lawyer, Like that's what I really wanted to do

0:44:38.880 --> 0:44:53.960
<v Speaker 4>in my heart. So I did, and I was successful

0:44:53.960 --> 0:44:56.960
<v Speaker 4>at it, and I loved it. I really really enjoyed

0:44:57.200 --> 0:45:01.239
<v Speaker 4>being a lawyer. And so for me, you know. And

0:45:01.280 --> 0:45:03.960
<v Speaker 4>so I say that to say, I'm having my you know,

0:45:04.040 --> 0:45:06.640
<v Speaker 4>going to law school, having my legal career. Mom is

0:45:06.640 --> 0:45:10.560
<v Speaker 4>steadily growing. So by the time I fast forward to

0:45:10.600 --> 0:45:16.360
<v Speaker 4>twenty thirteen, my son Caleb is one. I had moved

0:45:16.400 --> 0:45:19.120
<v Speaker 4>home from the Bay Area to be with my now husband.

0:45:19.320 --> 0:45:21.759
<v Speaker 4>We you know, had this We actually I moved, of

0:45:21.760 --> 0:45:24.520
<v Speaker 4>course before I had the baby. So I'm closer to

0:45:24.600 --> 0:45:28.960
<v Speaker 4>my sister and we always have been very close. I

0:45:29.040 --> 0:45:31.399
<v Speaker 4>see my mom and my sister in this business. I'm

0:45:31.400 --> 0:45:33.600
<v Speaker 4>going to some of like their were their holiday party.

0:45:33.719 --> 0:45:37.239
<v Speaker 2>So your sister did choose to go directly into McDonald's.

0:45:37.280 --> 0:45:40.000
<v Speaker 4>Now, she also had a ten plus year career in

0:45:40.080 --> 0:45:40.760
<v Speaker 4>social work.

0:45:41.239 --> 0:45:47.200
<v Speaker 1>Oh so she went to mama's old Yes okay, okay, yes, okay, okay.

0:45:46.920 --> 0:45:48.200
<v Speaker 3>So she she did.

0:45:48.280 --> 0:45:52.919
<v Speaker 4>She graduated from her master's program in ninety four and

0:45:52.960 --> 0:45:55.040
<v Speaker 4>then didn't join mom until two thousand and three.

0:45:55.280 --> 0:45:57.200
<v Speaker 2>Okay, And did both you guys join at the same time.

0:45:57.320 --> 0:45:59.920
<v Speaker 3>No, two thousand and three and twenty thirteen, ten years.

0:45:59.800 --> 0:46:04.719
<v Speaker 1>Old day, So did did your sister start planning little

0:46:04.760 --> 0:46:06.120
<v Speaker 1>seeds of come joy?

0:46:06.160 --> 0:46:10.440
<v Speaker 4>Well kind of, And it was leave it to a

0:46:10.440 --> 0:46:13.760
<v Speaker 4>big sister, right she was, you know, and I'm observing,

0:46:13.960 --> 0:46:16.160
<v Speaker 4>like there's no substitute for seeing Well, first of all,

0:46:16.480 --> 0:46:19.000
<v Speaker 4>any person's ever been in the family business, but McDonald's,

0:46:19.040 --> 0:46:21.440
<v Speaker 4>especially you would be. I would be around them, and

0:46:21.480 --> 0:46:24.160
<v Speaker 4>that's all they want to talk about is McDonald's and

0:46:24.239 --> 0:46:27.640
<v Speaker 4>this employee in this meeting and this election. And I

0:46:27.719 --> 0:46:29.360
<v Speaker 4>was like, all you guys ever do talk about is

0:46:29.400 --> 0:46:31.279
<v Speaker 4>talk about McDonald's driving me crazy?

0:46:32.760 --> 0:46:38.560
<v Speaker 3>But Thanksgiving and talking about McDonald's over the turkey? Can

0:46:38.600 --> 0:46:39.719
<v Speaker 3>we just eat the turkey?

0:46:39.920 --> 0:46:43.919
<v Speaker 1>And they ever beef at all? Like then it's over McDonald's.

0:46:44.080 --> 0:46:47.959
<v Speaker 4>No, No, I know, sorry, but I know that would

0:46:47.960 --> 0:46:48.920
<v Speaker 4>have been an exciting story.

0:46:48.960 --> 0:46:53.520
<v Speaker 1>But well, knowing your family, y'all wasn't talking about emotions anywhere.

0:46:53.760 --> 0:46:56.640
<v Speaker 4>We weren't and I mean, trust me, what we weren't.

0:46:57.120 --> 0:47:00.279
<v Speaker 4>There's no beef with Patricia, Like you don't beef with her?

0:47:00.320 --> 0:47:00.719
<v Speaker 2>Oh that's you.

0:47:01.200 --> 0:47:04.600
<v Speaker 3>You, yes, you roll with what Patricia is doing or

0:47:04.719 --> 0:47:07.480
<v Speaker 3>you hit the road you know, so it wasn't no

0:47:07.600 --> 0:47:08.320
<v Speaker 3>room for Beethan.

0:47:08.600 --> 0:47:13.960
<v Speaker 1>So how many McDonald's did your sister and your mother before.

0:47:13.560 --> 0:47:17.919
<v Speaker 2>You before thirteen thirteen? Now the ad twenty one? Right?

0:47:18.040 --> 0:47:18.279
<v Speaker 3>Yes?

0:47:18.640 --> 0:47:21.919
<v Speaker 2>Wow? Okay, so so you joined the squad? Now are

0:47:22.000 --> 0:47:25.040
<v Speaker 2>they receptive to you or are they like.

0:47:26.200 --> 0:47:30.120
<v Speaker 1>Girlfriend, we don't tell you what it's done, and if

0:47:30.160 --> 0:47:31.759
<v Speaker 1>you don't listen, we told you.

0:47:31.760 --> 0:47:36.080
<v Speaker 4>So, I mean, that's like the best question, right, because

0:47:37.480 --> 0:47:43.040
<v Speaker 4>they welcomed me, and I was like, great, here's all

0:47:43.040 --> 0:47:45.080
<v Speaker 4>the things that we need to do now that I'm here.

0:47:45.200 --> 0:47:47.640
<v Speaker 4>I'm an employment lawyer expert, so this is what we

0:47:47.680 --> 0:47:50.600
<v Speaker 4>need to do. And they were an employment law that's

0:47:50.640 --> 0:47:51.200
<v Speaker 4>a big deal.

0:47:51.560 --> 0:47:52.400
<v Speaker 2>That's actually great.

0:47:52.640 --> 0:47:52.920
<v Speaker 3>It was.

0:47:53.040 --> 0:47:55.800
<v Speaker 2>It was a great asset to the scene, the biggest asset.

0:47:56.000 --> 0:47:59.040
<v Speaker 3>Yeah, you are walking in there like, oh guess what? No,

0:47:59.400 --> 0:48:02.480
<v Speaker 3>So first on day one, like everybody else, I started

0:48:02.520 --> 0:48:05.720
<v Speaker 3>on fries. Everybody else day.

0:48:05.560 --> 0:48:09.600
<v Speaker 2>One, the attorney. So I started on fries.

0:48:09.719 --> 0:48:12.600
<v Speaker 4>I was a senior director at twenty for our finis.

0:48:12.600 --> 0:48:15.280
<v Speaker 4>I had responsibility for half of the United States.

0:48:15.640 --> 0:48:20.760
<v Speaker 3>Okay, on Friday and then on Monday, I was working

0:48:20.800 --> 0:48:21.280
<v Speaker 3>the fries.

0:48:21.320 --> 0:48:24.359
<v Speaker 2>I'm sorry, I can I say this? Well, why we gotta.

0:48:24.400 --> 0:48:25.080
<v Speaker 3>Do you like that?

0:48:25.840 --> 0:48:26.799
<v Speaker 2>Why they had to do you like?

0:48:26.960 --> 0:48:27.160
<v Speaker 1>Is that?

0:48:27.200 --> 0:48:28.960
<v Speaker 2>Like? Do you think that's a black people think? Do

0:48:29.000 --> 0:48:30.239
<v Speaker 2>you think what they did was right?

0:48:30.880 --> 0:48:31.120
<v Speaker 3>Do you?

0:48:31.280 --> 0:48:32.759
<v Speaker 2>Because it's hilarious.

0:48:32.880 --> 0:48:35.040
<v Speaker 4>Let me tell you why it matters and why I

0:48:35.040 --> 0:48:36.960
<v Speaker 4>would not have done it any differently because it was

0:48:37.080 --> 0:48:38.040
<v Speaker 4>literally fries.

0:48:38.400 --> 0:48:39.600
<v Speaker 3>I went through all the stations.

0:48:40.000 --> 0:48:42.920
<v Speaker 4>If I am, because everybody knew when I came in

0:48:42.960 --> 0:48:45.040
<v Speaker 4>that I was on the track to become an owner operator.

0:48:45.640 --> 0:48:48.920
<v Speaker 4>But if I I can't come in and tell you

0:48:49.040 --> 0:48:52.799
<v Speaker 4>how to work fries if I've never worked fries and

0:48:53.360 --> 0:48:56.359
<v Speaker 4>sucked at it and then had to take a few

0:48:56.400 --> 0:48:59.160
<v Speaker 4>weeks to get good at it. Same thing for the

0:48:59.200 --> 0:49:01.280
<v Speaker 4>cashier window, same thing for the kitchen.

0:49:01.400 --> 0:49:03.600
<v Speaker 2>But they were really put you through all that.

0:49:03.960 --> 0:49:05.920
<v Speaker 3>I I got there at four in the morning and

0:49:05.960 --> 0:49:09.160
<v Speaker 3>did prep. You DoD have no attitude. I worked over night. No,

0:49:09.200 --> 0:49:10.960
<v Speaker 3>I did all the things.

0:49:10.560 --> 0:49:13.719
<v Speaker 2>No cursing out, no hang ups. Come on, now, what

0:49:13.760 --> 0:49:14.279
<v Speaker 2>could I say?

0:49:14.320 --> 0:49:15.360
<v Speaker 3>I don't know nothing.

0:49:15.719 --> 0:49:17.319
<v Speaker 2>But you worked there when you was a.

0:49:17.239 --> 0:49:20.680
<v Speaker 3>Teenager, like fifteen years before that.

0:49:20.920 --> 0:49:21.680
<v Speaker 2>Can me tell you something?

0:49:21.719 --> 0:49:24.920
<v Speaker 1>Okay, sidebar, Okay, guys, I worked at McDonald's was my

0:49:25.000 --> 0:49:29.840
<v Speaker 1>first job. Okay, that job is hard, Okay, French fries,

0:49:30.280 --> 0:49:33.600
<v Speaker 1>the burgers, the little cheese, the egg that comes out

0:49:33.640 --> 0:49:35.960
<v Speaker 1>of the carton, all that shit was hard. I burned

0:49:36.000 --> 0:49:43.239
<v Speaker 1>myself on the thing, flat oven thing. The cashier job

0:49:43.360 --> 0:49:46.400
<v Speaker 1>was hard. There was not one position in McDonald's that

0:49:46.640 --> 0:49:49.480
<v Speaker 1>was not hard. By the time I was done with McDonald's,

0:49:49.480 --> 0:49:52.080
<v Speaker 1>I was permanently banned because I was a prankster, had

0:49:52.120 --> 0:49:52.719
<v Speaker 1>a big.

0:49:52.480 --> 0:49:55.280
<v Speaker 2>Mouth that I couldn't even order food.

0:49:55.280 --> 0:49:57.560
<v Speaker 1>When I was done, I still am ashamed to pull

0:49:57.640 --> 0:50:00.960
<v Speaker 1>up in that McDonald's. But and a half, do you

0:50:01.000 --> 0:50:03.080
<v Speaker 1>do you like that? Because you know, if you did

0:50:03.080 --> 0:50:06.000
<v Speaker 1>it in high school, that job was hard. They sent

0:50:06.080 --> 0:50:09.560
<v Speaker 1>you back to concentration camp of h E.

0:50:09.960 --> 0:50:14.799
<v Speaker 2>L L on fries. At your level, that's dope of

0:50:14.840 --> 0:50:15.399
<v Speaker 2>you to like.

0:50:17.120 --> 0:50:19.160
<v Speaker 1>Take it as a badge of honor and brag about

0:50:19.200 --> 0:50:22.800
<v Speaker 1>the fact that you had to start at the French fries.

0:50:24.560 --> 0:50:27.400
<v Speaker 3>First of all, can I pause to say, do you

0:50:27.440 --> 0:50:30.359
<v Speaker 3>know that you were one and eight? One and eight

0:50:31.160 --> 0:50:35.000
<v Speaker 3>of all Americans have worked at McDonald's And I am.

0:50:35.000 --> 0:50:36.799
<v Speaker 2>Going, oh, by the way, Neo has two.

0:50:37.239 --> 0:50:43.440
<v Speaker 4>Yeah, lots of people have Jeff Bezos, Amazon or McDonald's.

0:50:43.680 --> 0:50:45.520
<v Speaker 2>Damn, you sound like a McDonald's commercial.

0:50:45.520 --> 0:50:47.080
<v Speaker 1>Oh, by the way, guys, we are not going to

0:50:47.200 --> 0:50:49.680
<v Speaker 1>end the interview without me talking about the apps and

0:50:49.719 --> 0:50:52.160
<v Speaker 1>all that, because I want to get to know when

0:50:52.640 --> 0:50:55.160
<v Speaker 1>when I go, I'm gonna get this. Don't let me

0:50:55.200 --> 0:50:57.440
<v Speaker 1>close out without talking about these apps that are saving

0:50:57.440 --> 0:50:59.040
<v Speaker 1>people a lot of money. Oh, I want to know

0:50:59.080 --> 0:51:04.040
<v Speaker 1>from your perspective how it feels. Yes, but for the

0:51:04.920 --> 0:51:07.600
<v Speaker 1>uh going back, So you work in the fries, your

0:51:07.600 --> 0:51:08.760
<v Speaker 1>sister and walking by.

0:51:08.680 --> 0:51:10.440
<v Speaker 2>You doing snickers jokes, nothing.

0:51:10.840 --> 0:51:13.920
<v Speaker 3>No, she stayed out of there because we knew that.

0:51:14.320 --> 0:51:17.040
<v Speaker 3>So I didn't want people. I didn't want it to me.

0:51:17.640 --> 0:51:19.360
<v Speaker 3>I didn't want people to think I was getting special

0:51:19.400 --> 0:51:21.160
<v Speaker 3>treatment because who respects that?

0:51:22.719 --> 0:51:25.040
<v Speaker 2>Who respects the boss's kid?

0:51:25.880 --> 0:51:26.359
<v Speaker 3>Who get.

0:51:28.000 --> 0:51:30.520
<v Speaker 2>Of course they did. They knew.

0:51:30.560 --> 0:51:31.319
<v Speaker 3>How could they not.

0:51:32.840 --> 0:51:35.359
<v Speaker 4>Because the general manager is like, oh shit, I got

0:51:35.360 --> 0:51:38.480
<v Speaker 4>to train the boss's daughter like so you know. But she,

0:51:38.719 --> 0:51:41.480
<v Speaker 4>I will give her credit. She kept it real. She

0:51:41.600 --> 0:51:45.120
<v Speaker 4>told me when I was like, you're slow or you're extra.

0:51:45.360 --> 0:51:47.880
<v Speaker 3>Like you look girls get together.

0:51:48.120 --> 0:51:51.720
<v Speaker 4>I love her. She is now one of our key areas.

0:51:51.880 --> 0:51:57.560
<v Speaker 4>She's been promoted since then. She's amazing. Okay, yeah, so okay,

0:51:57.680 --> 0:51:58.560
<v Speaker 4>you sound.

0:51:58.400 --> 0:52:01.720
<v Speaker 1>Like a good good So I told the most hated

0:52:01.800 --> 0:52:04.480
<v Speaker 1>job at McDonald's because I got to hear something negative.

0:52:05.560 --> 0:52:06.719
<v Speaker 2>What's the job you hate.

0:52:06.480 --> 0:52:08.439
<v Speaker 3>The most, the hardest.

0:52:09.160 --> 0:52:13.080
<v Speaker 4>The hardest job to me at McDonald's is working second

0:52:13.160 --> 0:52:17.480
<v Speaker 4>land of drive through because you are taking orders in

0:52:17.520 --> 0:52:21.200
<v Speaker 4>your headset and you're making all of the drinks for

0:52:21.280 --> 0:52:22.000
<v Speaker 4>the drive through.

0:52:22.840 --> 0:52:24.239
<v Speaker 2>Oh yeah, I've seen that the other day.

0:52:24.280 --> 0:52:28.400
<v Speaker 4>That was crazy, So imagine and what I didn't realize

0:52:28.480 --> 0:52:28.840
<v Speaker 4>until I.

0:52:28.840 --> 0:52:31.200
<v Speaker 3>Had to do it breakfast time.

0:52:31.920 --> 0:52:35.560
<v Speaker 4>So your drive through was full of people, A large coffee,

0:52:35.600 --> 0:52:38.800
<v Speaker 4>three sugars, one cream, do you want it on the side?

0:52:38.880 --> 0:52:39.160
<v Speaker 3>Okay?

0:52:39.520 --> 0:52:43.560
<v Speaker 4>Uh, medium coffee, no sugar, no cream, iced coffee, frapp it,

0:52:44.000 --> 0:52:48.160
<v Speaker 4>all that stuff while you're taking orders and making sure

0:52:48.640 --> 0:52:54.239
<v Speaker 4>it is It is so complex now hard Damn.

0:52:54.280 --> 0:52:56.319
<v Speaker 1>I should have wrote down some of mcdonald'sques. I had

0:52:56.320 --> 0:53:00.600
<v Speaker 1>some good ones too, but McDonald's the one that got sued.

0:53:00.840 --> 0:53:03.959
<v Speaker 1>I hate to do this to you who got sued

0:53:04.000 --> 0:53:06.600
<v Speaker 1>for the hot coffee years. This was like, wait, McDonald's

0:53:06.840 --> 0:53:09.600
<v Speaker 1>McDonald's right, But is McDonald's.

0:53:09.000 --> 0:53:11.120
<v Speaker 4>If there's a lawsuitent in fast suit, it' McDonald's Because

0:53:11.120 --> 0:53:13.040
<v Speaker 4>we're the biggest, we're the target.

0:53:13.239 --> 0:53:16.040
<v Speaker 1>And then I will never forget that. I was a

0:53:16.040 --> 0:53:18.520
<v Speaker 1>little kid, and I said, that's the dumbest lawsuit. I

0:53:18.520 --> 0:53:21.359
<v Speaker 1>haven't talking about it. It's too hot, But.

0:53:23.280 --> 0:53:24.080
<v Speaker 2>Is it?

0:53:24.160 --> 0:53:26.799
<v Speaker 1>What is your most profitable I know, I'm sorry bar

0:53:26.880 --> 0:53:28.399
<v Speaker 1>in the hell out of this, but I'm gonna do it.

0:53:29.120 --> 0:53:33.880
<v Speaker 1>What's the most profitable item at McDonald's soda?

0:53:34.160 --> 0:53:34.560
<v Speaker 3>I knew it.

0:53:34.600 --> 0:53:35.600
<v Speaker 2>I told, let me just.

0:53:35.560 --> 0:53:40.240
<v Speaker 1>Tell you something, nothing, nothing more. Okay, I am Jewish

0:53:40.320 --> 0:53:42.359
<v Speaker 1>and j maake. I'm gonna repeat it a hundred times over.

0:53:42.440 --> 0:53:42.800
<v Speaker 2>Okay.

0:53:43.640 --> 0:53:47.120
<v Speaker 1>Nothing bothers me more than people that are sucky at finance.

0:53:47.440 --> 0:53:52.880
<v Speaker 2>I had friends. I got rich friends, stupid rich like yo, yo,

0:53:53.200 --> 0:53:55.240
<v Speaker 2>can you hear me on that side of the house.

0:53:55.560 --> 0:53:57.920
<v Speaker 1>Then I got my broke friends. I'll show you the

0:53:57.960 --> 0:54:00.920
<v Speaker 1>difference instantly. Okay, I'll be on the phone with my

0:54:01.000 --> 0:54:03.520
<v Speaker 1>rich friends. They talking about taking over the world. You

0:54:03.560 --> 0:54:07.719
<v Speaker 1>know whatever, my broke friends, what you're doing? Can I

0:54:07.760 --> 0:54:11.200
<v Speaker 1>get a large sprite for four dollars fifty cents?

0:54:13.560 --> 0:54:16.160
<v Speaker 2>Are you in your car? You would go to the

0:54:16.280 --> 0:54:19.359
<v Speaker 2>seven eleven ralfs? What do we even talk?

0:54:19.960 --> 0:54:24.319
<v Speaker 1>You were spending four or five dollars on a soda?

0:54:24.400 --> 0:54:27.560
<v Speaker 1>I mean, don't discriminate on what I did earlier with

0:54:27.600 --> 0:54:30.160
<v Speaker 1>you with the or chattle, okay, because we needed ice

0:54:30.600 --> 0:54:35.080
<v Speaker 1>for our situation, so I paid seven dollars for two cups.

0:54:35.120 --> 0:54:35.400
<v Speaker 2>Okay.

0:54:35.600 --> 0:54:38.719
<v Speaker 1>If you wasn't with me, girl would have been like,

0:54:38.719 --> 0:54:40.680
<v Speaker 1>can I get a little plastic cup with the ice?

0:54:40.920 --> 0:54:44.920
<v Speaker 2>Okay? Just know your presence earned that seven dollars. Okay,

0:54:45.000 --> 0:54:49.320
<v Speaker 2>But it baffles me that soda.

0:54:49.400 --> 0:54:51.560
<v Speaker 1>I thought it was your coffee that was the most

0:54:51.600 --> 0:54:54.919
<v Speaker 1>proffee is up there too, okay, okay. And then since

0:54:54.960 --> 0:54:57.960
<v Speaker 1>we hear at it, okay, uh. The when you go

0:54:58.000 --> 0:55:00.480
<v Speaker 1>on the app, they have the dollar forty nine line fries,

0:55:00.520 --> 0:55:03.720
<v Speaker 1>which by the way, is Jesus on wheels, okay, because

0:55:03.840 --> 0:55:07.200
<v Speaker 1>I mean we all know if you eat beef, it's

0:55:07.200 --> 0:55:11.719
<v Speaker 1>the big mac in my opinion, But it's the French

0:55:11.760 --> 0:55:13.479
<v Speaker 1>fries all day. I don't know what kind of crack

0:55:13.560 --> 0:55:14.480
<v Speaker 1>you put in the salt.

0:55:14.640 --> 0:55:15.520
<v Speaker 3>None, no crack.

0:55:15.600 --> 0:55:17.360
<v Speaker 2>Oh sorry, goshould have even said that.

0:55:17.480 --> 0:55:20.840
<v Speaker 3>Sorry, no cracking the fries.

0:55:22.239 --> 0:55:24.959
<v Speaker 2>No cracking the fries. Sorry. The fries is so damn good.

0:55:25.000 --> 0:55:27.400
<v Speaker 2>I don't know. It's the size, the shape.

0:55:27.400 --> 0:55:27.960
<v Speaker 3>Even when you.

0:55:27.920 --> 0:55:30.799
<v Speaker 2>Try to buy the imitation frozen fries at the store, they.

0:55:30.719 --> 0:55:33.560
<v Speaker 1>Still don't come out as good. As McDonald fries. But

0:55:33.680 --> 0:55:35.600
<v Speaker 1>when I use that app, it gives it to me

0:55:35.680 --> 0:55:38.600
<v Speaker 1>for a dollar forty nine. Does it annoy you if

0:55:38.640 --> 0:55:42.080
<v Speaker 1>you have a customer that only pulls into the window

0:55:42.080 --> 0:55:44.080
<v Speaker 1>they use the app for the dollar forty nine fries?

0:55:44.400 --> 0:55:47.279
<v Speaker 4>No, you know why because you keep coming back for

0:55:47.320 --> 0:55:51.359
<v Speaker 4>the dollar forty nine fries. And sometimes you're not just

0:55:51.400 --> 0:55:54.360
<v Speaker 4>gonna get those fries. Sometimes you're gonna have your baby

0:55:54.360 --> 0:55:56.120
<v Speaker 4>with you and she's gonna be like, Mommy, can I

0:55:56.120 --> 0:55:59.319
<v Speaker 4>get a Happy Meal or whatever it is? So no,

0:56:00.440 --> 0:56:03.560
<v Speaker 4>for all the deals, the best deals are in the app.

0:56:03.760 --> 0:56:05.480
<v Speaker 1>The best deals are in the app, and I actually

0:56:05.520 --> 0:56:07.799
<v Speaker 1>wanted to do at some point I started, so I

0:56:07.800 --> 0:56:10.399
<v Speaker 1>think McDonald's was the first one someone put me onto it.

0:56:10.800 --> 0:56:15.800
<v Speaker 1>But I do try not. I purposely the financial savvy

0:56:15.840 --> 0:56:17.839
<v Speaker 1>and me tries not to spend out of the dollar

0:56:17.880 --> 0:56:21.400
<v Speaker 1>forty nine. But then recently, I don't know when, but

0:56:21.480 --> 0:56:23.479
<v Speaker 1>y'all started saying two dollars off the Happy Meal because

0:56:23.480 --> 0:56:24.640
<v Speaker 1>I really buy the fries for her.

0:56:24.920 --> 0:56:26.160
<v Speaker 2>I'm like, they got me.

0:56:26.920 --> 0:56:30.239
<v Speaker 1>But I try not to drink sweet beverage, so I

0:56:30.239 --> 0:56:34.640
<v Speaker 1>try to avoid it. But I will admit it's always

0:56:34.680 --> 0:56:38.040
<v Speaker 1>the dollar forty nine fries. But my daughter never eats

0:56:38.040 --> 0:56:41.560
<v Speaker 1>the nuggets, never eats anything else. So now every once

0:56:41.560 --> 0:56:43.120
<v Speaker 1>in a while, when I'm trying to force her there,

0:56:44.360 --> 0:56:47.040
<v Speaker 1>I will do the happy meal and enjoy a high

0:56:47.080 --> 0:56:49.160
<v Speaker 1>Sea Orange. And by the way, you guys added the

0:56:49.239 --> 0:56:51.680
<v Speaker 1>high Sea Orange with the vanilla and Da Da da flavors.

0:56:51.760 --> 0:56:53.520
<v Speaker 1>But I did want to say, back in the day

0:56:53.520 --> 0:56:56.160
<v Speaker 1>when I used to do the drinks at McDonald's, they

0:56:56.200 --> 0:56:58.799
<v Speaker 1>didn't pre measure them. So is it really that hard

0:56:58.840 --> 0:57:01.279
<v Speaker 1>when the second person taking the order and they push

0:57:01.320 --> 0:57:04.480
<v Speaker 1>a button in and like circle, Come on, you know

0:57:04.520 --> 0:57:05.200
<v Speaker 1>what I'm talking about.

0:57:05.200 --> 0:57:06.000
<v Speaker 2>Those little machines.

0:57:06.040 --> 0:57:08.279
<v Speaker 1>They pre you push a button, they put the ice in,

0:57:08.320 --> 0:57:10.360
<v Speaker 1>and they put the drink in. At least that's what

0:57:10.360 --> 0:57:11.839
<v Speaker 1>they tell me when I put too much ice.

0:57:11.880 --> 0:57:12.040
<v Speaker 3>Man.

0:57:12.360 --> 0:57:17.960
<v Speaker 4>Yeah, but that's just the that's just the cold. That's

0:57:18.000 --> 0:57:21.440
<v Speaker 4>just soft drinks. We have a lot of different drinks

0:57:21.520 --> 0:57:26.440
<v Speaker 4>that we sell. We do Frappe's, we do or We

0:57:26.480 --> 0:57:28.440
<v Speaker 4>would also do the mcflurries, which is not a drink,

0:57:28.480 --> 0:57:32.680
<v Speaker 4>but shakes. We do coffee, we do ice coffee, we

0:57:32.760 --> 0:57:36.120
<v Speaker 4>do tea, we do orange juice. Like, there's a lot

0:57:36.160 --> 0:57:39.800
<v Speaker 4>of different drinks there. That machine, Yes, it's helpful, but

0:57:40.080 --> 0:57:43.680
<v Speaker 4>even all the other the drinks are a machine assisted.

0:57:43.800 --> 0:57:46.800
<v Speaker 4>But when you've got a rush hour and you're going

0:57:46.880 --> 0:57:49.040
<v Speaker 4>and going, and then you have three people in the

0:57:49.080 --> 0:57:51.960
<v Speaker 4>car that are all ordering coffee, and all the coffees

0:57:52.000 --> 0:57:52.480
<v Speaker 4>are different.

0:57:53.360 --> 0:57:56.200
<v Speaker 1>So what's your biggest pet peep from a customer? Since

0:57:56.200 --> 0:57:59.120
<v Speaker 1>you've got to wear all hats, Well, what are your

0:57:59.200 --> 0:58:01.120
<v Speaker 1>your if you don't know it? But what does like

0:58:01.160 --> 0:58:03.120
<v Speaker 1>your staff come back as your biggest pet peeve?

0:58:03.760 --> 0:58:06.760
<v Speaker 3>Being disrespectful to our people and putting them down.

0:58:07.400 --> 0:58:09.600
<v Speaker 1>At the at what area do they do that all

0:58:09.640 --> 0:58:12.160
<v Speaker 1>the I'll tell him saying like how do they do that?

0:58:12.240 --> 0:58:14.840
<v Speaker 1>Like they give me a big big mag and throw

0:58:14.880 --> 0:58:18.160
<v Speaker 1>some extra frizen, be like a me.

0:58:18.160 --> 0:58:20.760
<v Speaker 2>To how people to handle your food?

0:58:20.800 --> 0:58:21.120
<v Speaker 3>People?

0:58:21.200 --> 0:58:23.680
<v Speaker 4>Right, one would think, okay, let me tell you now.

0:58:24.120 --> 0:58:27.320
<v Speaker 4>You know, I've gone to good school. I'm a very

0:58:27.480 --> 0:58:31.840
<v Speaker 4>educated woman. I have lots of experience. Right when I

0:58:31.920 --> 0:58:34.400
<v Speaker 4>was in the restaurants one day somebody came in. I

0:58:34.440 --> 0:58:37.840
<v Speaker 4>knew that he was lying about in order that he's

0:58:37.840 --> 0:58:40.520
<v Speaker 4>supposedly had placed. He wanted a refund, and I said, no,

0:58:40.600 --> 0:58:43.400
<v Speaker 4>I'm sorry, sir, you know I can't give you this refund.

0:58:43.640 --> 0:58:45.640
<v Speaker 4>And he said, you're so stupid, that's why you work

0:58:45.640 --> 0:58:46.360
<v Speaker 4>at McDonald's.

0:58:46.360 --> 0:58:46.720
<v Speaker 3>Anyway.

0:58:47.160 --> 0:58:48.800
<v Speaker 1>Did you hit him with, yeah, that's why I'm on

0:58:48.880 --> 0:58:51.360
<v Speaker 1>twenty one of these bitches. No, that would have been me.

0:58:53.920 --> 0:58:54.840
<v Speaker 1>I would have been on one.

0:58:54.920 --> 0:58:57.760
<v Speaker 2>Okay, did you I roll? Because you knew it?

0:58:57.920 --> 0:58:58.200
<v Speaker 3>Did you?

0:58:58.800 --> 0:59:02.120
<v Speaker 2>He was like, you have no idea?

0:59:02.400 --> 0:59:03.560
<v Speaker 3>You have no idea.

0:59:03.640 --> 0:59:05.640
<v Speaker 4>I just smiled and said, thank you, sir, have a

0:59:05.680 --> 0:59:09.520
<v Speaker 4>nice day because I have enough education and I'm not stupid.

0:59:09.960 --> 0:59:10.600
<v Speaker 3>I do that.

0:59:10.640 --> 0:59:12.760
<v Speaker 1>You handled it like that. I know that was your

0:59:12.960 --> 0:59:15.920
<v Speaker 1>your secret inner confidence, like.

0:59:17.680 --> 0:59:20.960
<v Speaker 3>Right, okay, okay, So and people, you know what, you

0:59:21.040 --> 0:59:25.280
<v Speaker 3>would be shocked. What angers people.

0:59:27.600 --> 0:59:30.320
<v Speaker 4>They that they can't be heard through the headset and

0:59:30.360 --> 0:59:32.600
<v Speaker 4>so they so our people may say, I'm sorry, can

0:59:32.640 --> 0:59:33.280
<v Speaker 4>you repeat that?

0:59:33.400 --> 0:59:37.040
<v Speaker 3>I already said it, you know, you know, and people

0:59:37.360 --> 0:59:38.080
<v Speaker 3>and I mean.

0:59:38.280 --> 0:59:42.760
<v Speaker 1>Not just like you have like a McDonald's just that

0:59:42.880 --> 0:59:44.120
<v Speaker 1>sounds sorry, I'm sorry.

0:59:44.120 --> 0:59:45.880
<v Speaker 2>Why are we doing this to McDonald's.

0:59:46.920 --> 0:59:48.760
<v Speaker 3>I want it so nice.

0:59:49.040 --> 0:59:49.760
<v Speaker 2>I want to hear more.

0:59:49.840 --> 0:59:52.440
<v Speaker 4>You know, Let's say our people are human, we make

0:59:52.480 --> 0:59:56.520
<v Speaker 4>a mistake on in order. Usually, Let's say we gave

0:59:56.560 --> 0:59:58.439
<v Speaker 4>them strawberry jelly instead of grape jelly.

0:59:58.640 --> 1:00:00.920
<v Speaker 3>You know, I didn't want this f jam. They'll come,

1:00:00.920 --> 1:00:02.040
<v Speaker 3>they'll throw it at people.

1:00:02.880 --> 1:00:09.520
<v Speaker 4>I mean, people get mad about what I consider very

1:00:09.520 --> 1:00:10.160
<v Speaker 4>small things.

1:00:10.200 --> 1:00:12.400
<v Speaker 3>Do we want to get it right every time? Yes,

1:00:13.040 --> 1:00:14.360
<v Speaker 3>we always want to be perfect.

1:00:14.480 --> 1:00:17.320
<v Speaker 2>That's kind of saying.

1:00:16.320 --> 1:00:20.040
<v Speaker 4>It's really unfortunate like that people feel and they feel

1:00:20.080 --> 1:00:21.240
<v Speaker 4>like they can just say.

1:00:21.000 --> 1:00:22.400
<v Speaker 3>And do anything to our people.

1:00:22.480 --> 1:00:25.919
<v Speaker 1>So how do I deal with it when like saying,

1:00:26.000 --> 1:00:29.640
<v Speaker 1>employees having a rough day and then someone comes in

1:00:29.680 --> 1:00:32.200
<v Speaker 1>and just a complete obnoxious because you know, we all

1:00:32.200 --> 1:00:36.120
<v Speaker 1>don't wake up with butterflies overhead, But like what if

1:00:36.120 --> 1:00:38.880
<v Speaker 1>a staf's having a rough time and then this sends

1:00:38.880 --> 1:00:39.280
<v Speaker 1>them over?

1:00:39.360 --> 1:00:41.160
<v Speaker 2>What do you How do you guys handle those situations?

1:00:41.240 --> 1:00:44.760
<v Speaker 4>Depends on how they handle it, So we our position

1:00:44.960 --> 1:00:48.680
<v Speaker 4>is you definitely have the right to have feelings.

1:00:48.920 --> 1:00:51.280
<v Speaker 3>If you need to go in the walk in.

1:00:51.320 --> 1:00:54.640
<v Speaker 4>Refrigerator and scream and be mad and yell, you're welcome

1:00:54.720 --> 1:00:57.280
<v Speaker 4>to do that, but you can't at the same time

1:00:57.680 --> 1:01:01.880
<v Speaker 4>disrespect a customer back. That's not what we're able to do.

1:01:01.920 --> 1:01:05.439
<v Speaker 4>We can't allow you to do that, but you can

1:01:05.560 --> 1:01:08.520
<v Speaker 4>remove yourself from the situation. We can remove the customer

1:01:08.560 --> 1:01:11.560
<v Speaker 4>from the restaurant. We'll call the police if we need to.

1:01:11.720 --> 1:01:14.240
<v Speaker 4>So we're certainly not like, go out there and subject

1:01:14.320 --> 1:01:18.960
<v Speaker 4>yourself to insanity. Walk away, call a manager, get support,

1:01:19.080 --> 1:01:22.160
<v Speaker 4>go to the back. Don't engage, Yeah, because it's the

1:01:22.240 --> 1:01:25.600
<v Speaker 4>engagement that will get you in trouble. Remove yourself, get

1:01:25.640 --> 1:01:29.400
<v Speaker 4>yourself and whomever else into a you know, a safe

1:01:29.480 --> 1:01:33.000
<v Speaker 4>or quiet or just a removed space, and then, you know,

1:01:33.600 --> 1:01:34.760
<v Speaker 4>let the manager handle it.

1:01:35.440 --> 1:01:38.200
<v Speaker 1>When I worked at McDonald's, I used to steal the

1:01:38.280 --> 1:01:39.120
<v Speaker 1>chicken nuggets.

1:01:45.600 --> 1:01:47.840
<v Speaker 2>I don't know why I confess that. I'll confess it

1:01:47.920 --> 1:01:51.480
<v Speaker 2>because I want to know Carrie.

1:01:51.560 --> 1:01:55.520
<v Speaker 1>I have to know you and McDonald's. It's late got

1:01:55.520 --> 1:01:59.240
<v Speaker 1>a little hungry in you. What you take it to

1:01:59.360 --> 1:02:03.200
<v Speaker 1>eat from McDonald's.

1:02:03.240 --> 1:02:10.080
<v Speaker 3>Secretly nothing. You cannot steal the food. I mean, like, okay, okay,

1:02:10.200 --> 1:02:12.840
<v Speaker 3>you want to if you want to restate the question.

1:02:15.160 --> 1:02:17.320
<v Speaker 1>By the way, don't judge me, everybody. I was poured

1:02:17.360 --> 1:02:21.280
<v Speaker 1>growing up teenagers. Come on, now, a chicken nugget here

1:02:21.320 --> 1:02:23.200
<v Speaker 1>and there. It wasn't like I was stealing a ten piece,

1:02:23.280 --> 1:02:25.000
<v Speaker 1>you know, but you know you cooking them. You may

1:02:25.040 --> 1:02:29.160
<v Speaker 1>want to sample the goods. So so let me say this,

1:02:29.360 --> 1:02:30.920
<v Speaker 1>what's your favorite item?

1:02:31.280 --> 1:02:34.360
<v Speaker 4>I was going to go back to your declaration that

1:02:34.560 --> 1:02:38.080
<v Speaker 4>the Big Mac is the best burger. The Double cheeseburger

1:02:38.240 --> 1:02:42.640
<v Speaker 4>head to head every time. The double cheeseburger, it's the

1:02:42.720 --> 1:02:47.240
<v Speaker 4>two patties and the two slices of cheese that take

1:02:47.320 --> 1:02:48.080
<v Speaker 4>it to.

1:02:48.040 --> 1:02:50.080
<v Speaker 2>The next Do you ever add the Big Mac sauster with?

1:02:50.160 --> 1:02:55.120
<v Speaker 3>Though, Oh it's the ketchup and mustard, delicious mustard. You

1:02:55.200 --> 1:02:57.000
<v Speaker 3>even brought the ketchup? You know what?

1:02:57.080 --> 1:02:59.800
<v Speaker 1>As I got older, You're right, the double cheeseburger is hidden.

1:02:59.840 --> 1:03:02.200
<v Speaker 1>But I've never I don't think ever ordered the double

1:03:02.280 --> 1:03:04.080
<v Speaker 1>cheeseburd without the Big maxauce.

1:03:05.040 --> 1:03:08.520
<v Speaker 3>Okay, that's fair. Big people do love that. I have people.

1:03:08.560 --> 1:03:10.720
<v Speaker 4>I have a friend of mine, a dear friend of mine,

1:03:11.160 --> 1:03:13.479
<v Speaker 4>and as a Christmas give one time, I gave him

1:03:13.560 --> 1:03:15.400
<v Speaker 4>a container of Big Max sauce.

1:03:15.480 --> 1:03:19.760
<v Speaker 2>You can I be on that list? Can I please

1:03:19.880 --> 1:03:20.720
<v Speaker 2>be on that list?

1:03:21.120 --> 1:03:21.280
<v Speaker 1>Hey?

1:03:21.400 --> 1:03:22.840
<v Speaker 4>And you know what I didn't do. I did not

1:03:22.960 --> 1:03:24.840
<v Speaker 4>sneak it out. I actually paid for it.

1:03:25.360 --> 1:03:26.680
<v Speaker 2>You could buy it in containers.

1:03:26.880 --> 1:03:28.960
<v Speaker 4>No, I mean I can because I can say, hey,

1:03:29.040 --> 1:03:31.800
<v Speaker 4>charge me for this, and oh you know, but if

1:03:31.840 --> 1:03:35.840
<v Speaker 4>you you know, okay, now that I know, just make

1:03:35.880 --> 1:03:37.880
<v Speaker 4>sure you watch your I feel bad and men and

1:03:37.920 --> 1:03:40.040
<v Speaker 4>this stuff to you, It's like I feel like.

1:03:40.120 --> 1:03:44.360
<v Speaker 2>Sickly, but you know, like a sick feeling is like

1:03:44.440 --> 1:03:46.080
<v Speaker 2>this is good and bad. I get to say this.

1:03:46.320 --> 1:03:50.320
<v Speaker 4>I'm enjoying this. Mech professional, Okay, it's lovely.

1:03:52.480 --> 1:03:55.240
<v Speaker 1>Stuff that irritates me about fast food. I mean, this

1:03:55.360 --> 1:03:57.920
<v Speaker 1>is the only thing that makes me irritated at fast

1:03:57.960 --> 1:04:04.840
<v Speaker 1>food is hey, can I have an extra barbecue sauce,

1:04:05.040 --> 1:04:08.120
<v Speaker 1>big maxim whatever sauce and little container.

1:04:08.560 --> 1:04:09.240
<v Speaker 2>I ain't gonna lie.

1:04:09.560 --> 1:04:12.040
<v Speaker 1>It takes a lot to give me irritating, but I

1:04:12.120 --> 1:04:17.440
<v Speaker 1>usually pay for everything with card. Everything like now that

1:04:17.480 --> 1:04:19.760
<v Speaker 1>they have the phone on the wallet and the key

1:04:19.800 --> 1:04:22.560
<v Speaker 1>on the wallet on the phone, yes, forget it. Even

1:04:22.600 --> 1:04:24.640
<v Speaker 1>though it takes forever to open your car with a

1:04:24.680 --> 1:04:27.800
<v Speaker 1>little app, I'll stand out there for that minute if

1:04:27.840 --> 1:04:29.360
<v Speaker 1>it means I don't have to carry a bag or

1:04:29.400 --> 1:04:32.440
<v Speaker 1>a Purson wallet. But I will pay for everything with

1:04:32.480 --> 1:04:37.760
<v Speaker 1>a card. And nothing irritates me more than you want

1:04:37.760 --> 1:04:42.360
<v Speaker 1>an extra ranch twenty five cents? Why why did they

1:04:42.360 --> 1:04:44.760
<v Speaker 1>have to put that rule to McDonald's has that rule right?

1:04:45.120 --> 1:04:47.840
<v Speaker 4>I'm gonna be honest to say, we very specifically don't

1:04:47.880 --> 1:04:48.840
<v Speaker 4>do that in our restaurant.

1:04:48.920 --> 1:04:57.160
<v Speaker 1>Oh twenty one McDonald's. Right there, you just set yourself apart.

1:04:57.640 --> 1:05:01.240
<v Speaker 1>Twenty one McDonald's in California. Do not charge you to

1:05:01.320 --> 1:05:03.280
<v Speaker 1>twenty five cent feet. I'm telling you right now, you

1:05:03.400 --> 1:05:05.720
<v Speaker 1>just gained the whole fan base because I know there's

1:05:05.800 --> 1:05:10.280
<v Speaker 1>other people that can really relate to that sit Do

1:05:10.320 --> 1:05:11.200
<v Speaker 1>you know what I'm talking about?

1:05:11.280 --> 1:05:13.800
<v Speaker 3>No, we don't. I mean, now, let me be honest.

1:05:14.240 --> 1:05:16.480
<v Speaker 3>If you come in and you ask for ten, fifteen,

1:05:16.560 --> 1:05:20.000
<v Speaker 3>twenty sauces, I'm not rolling with that, yeah right, because

1:05:20.040 --> 1:05:22.400
<v Speaker 3>we do have costs that there is an actual cost

1:05:22.480 --> 1:05:25.240
<v Speaker 3>associated with that cup of sauce. But if you're like, hey,

1:05:25.240 --> 1:05:28.080
<v Speaker 3>can I get an extra ranch? Are people not charging

1:05:28.120 --> 1:05:28.440
<v Speaker 3>for that?

1:05:28.640 --> 1:05:28.880
<v Speaker 2>Yeah?

1:05:29.520 --> 1:05:33.560
<v Speaker 3>They should not be. And so if you do get charged,

1:05:34.200 --> 1:05:36.640
<v Speaker 3>call me or call my office.

1:05:36.320 --> 1:05:37.120
<v Speaker 2>Call her office.

1:05:37.240 --> 1:05:39.920
<v Speaker 1>She's trackable now because she got a book. Yall, she

1:05:40.000 --> 1:05:41.800
<v Speaker 1>got a book, The Family Seeker out.

1:05:43.120 --> 1:05:43.560
<v Speaker 2>Check it out.

1:05:43.640 --> 1:05:46.120
<v Speaker 1>I want to check it out.

1:05:46.520 --> 1:05:47.040
<v Speaker 3>One last.

1:05:47.080 --> 1:05:49.680
<v Speaker 1>Let me see whom I had so many good ones

1:05:49.880 --> 1:05:51.560
<v Speaker 1>I do. I try not to eat out a lot

1:05:51.640 --> 1:05:55.160
<v Speaker 1>of fast food. Just another sidebar. I don't know if

1:05:55.200 --> 1:05:56.720
<v Speaker 1>this happens to you at the grocery store and it

1:05:56.760 --> 1:05:59.640
<v Speaker 1>irritates me too, You guys get to check out and

1:05:59.680 --> 1:06:01.600
<v Speaker 1>they be like, how many bags you want?

1:06:02.840 --> 1:06:03.280
<v Speaker 3>Does it not?

1:06:03.440 --> 1:06:04.840
<v Speaker 2>Does it irritate at least you?

1:06:06.400 --> 1:06:11.080
<v Speaker 4>It is frustrating and oftentimes in outrage, I'll just say no,

1:06:11.240 --> 1:06:12.280
<v Speaker 4>and then I'll hobble out.

1:06:15.000 --> 1:06:17.680
<v Speaker 1>I'm glad to hear you say that twenty one McDonald's

1:06:17.680 --> 1:06:18.960
<v Speaker 1>that she will hobble out.

1:06:18.760 --> 1:06:22.400
<v Speaker 3>That for I will hobble. I'm pretty sure I just

1:06:22.440 --> 1:06:23.880
<v Speaker 3>did a target yesterday.

1:06:24.200 --> 1:06:26.480
<v Speaker 2>I thought you were gonna say I always carry my bag.

1:06:27.120 --> 1:06:27.959
<v Speaker 3>No, I mean I.

1:06:27.920 --> 1:06:30.080
<v Speaker 4>Try to carry my but who can remember. I can't

1:06:30.080 --> 1:06:33.280
<v Speaker 4>remember that, So I've hobbled. My husband's always like, get

1:06:33.320 --> 1:06:35.600
<v Speaker 4>a bag, and I'm like, I'm not getting the bag.

1:06:36.920 --> 1:06:43.200
<v Speaker 4>But I will tell you it's government regulation. That is an.

1:06:43.280 --> 1:06:46.800
<v Speaker 2>Attorney, that's the attorney in her is gonna be good.

1:06:46.840 --> 1:06:49.480
<v Speaker 1>Guys, you better go out there and get it, because, uh,

1:06:50.160 --> 1:06:53.640
<v Speaker 1>because it ain't nothing. So now you're you all you since

1:06:53.720 --> 1:06:55.080
<v Speaker 1>joining on, you've.

1:06:54.880 --> 1:06:56.080
<v Speaker 2>Added what is that?

1:06:57.440 --> 1:06:57.720
<v Speaker 3>Seven?

1:06:57.840 --> 1:06:58.800
<v Speaker 2>Six seven?

1:06:59.760 --> 1:07:03.600
<v Speaker 1>What's thirteen? Those twenty one minus thirteen eighty eight? Yes,

1:07:03.960 --> 1:07:09.200
<v Speaker 1>eight more McDonald's been added to the to the legacy.

1:07:09.800 --> 1:07:10.720
<v Speaker 2>How does that feel?

1:07:10.960 --> 1:07:11.160
<v Speaker 5>Do you?

1:07:11.760 --> 1:07:12.560
<v Speaker 2>How does it feel?

1:07:14.440 --> 1:07:14.680
<v Speaker 5>You know?

1:07:14.760 --> 1:07:15.400
<v Speaker 3>What's I mean?

1:07:15.400 --> 1:07:18.760
<v Speaker 4>That's such a good question, because when I joined the

1:07:18.800 --> 1:07:22.560
<v Speaker 4>family business, my mom and my sister were already rock stars.

1:07:22.720 --> 1:07:25.680
<v Speaker 4>They were very successful, and so for me, a lot

1:07:25.680 --> 1:07:27.520
<v Speaker 4>of it was like where do I add value here?

1:07:27.560 --> 1:07:29.320
<v Speaker 4>And I did feel very lucky that I was able

1:07:29.360 --> 1:07:33.400
<v Speaker 4>to bring employment law skills. But now that we've expanded

1:07:33.920 --> 1:07:39.040
<v Speaker 4>now to twenty one, I take I feel like I'm

1:07:39.040 --> 1:07:42.640
<v Speaker 4>more able to take ownership in this growth.

1:07:43.040 --> 1:07:44.480
<v Speaker 3>I was a part of those decisions.

1:07:45.320 --> 1:07:48.360
<v Speaker 4>The fact that we felt comfortable growing is because we

1:07:48.520 --> 1:07:52.560
<v Speaker 4>felt able as a sister partnership to take this on.

1:07:53.040 --> 1:07:54.280
<v Speaker 3>We've now built a team.

1:07:54.760 --> 1:07:58.160
<v Speaker 4>We are the doo that the director of operations that

1:07:58.200 --> 1:08:02.280
<v Speaker 4>my mother had has retired, Nicole and I hired our.

1:08:02.240 --> 1:08:04.240
<v Speaker 3>New Do you know what does that mean?

1:08:04.280 --> 1:08:07.560
<v Speaker 4>Director of operations? So that is the person in our organization.

1:08:07.880 --> 1:08:10.720
<v Speaker 4>He's the only person who reports directly to us. He

1:08:10.840 --> 1:08:15.680
<v Speaker 4>is responding right into my next question. Yes, sorry, it

1:08:15.880 --> 1:08:17.800
<v Speaker 4>was a day in the life of y'all. And and

1:08:18.000 --> 1:08:20.000
<v Speaker 4>when you do the splits, I hate to do this to.

1:08:19.920 --> 1:08:22.759
<v Speaker 1>You, is it like, well, you kind of just answered

1:08:22.760 --> 1:08:26.559
<v Speaker 1>that question indirectly with the director of operations, But did

1:08:26.600 --> 1:08:29.360
<v Speaker 1>you guys do like you run this set and I

1:08:29.439 --> 1:08:32.160
<v Speaker 1>run this set? Or did it be like I'm good

1:08:32.160 --> 1:08:33.800
<v Speaker 1>in this era, I'm good in this era, and I'm

1:08:33.840 --> 1:08:35.599
<v Speaker 1>good and then we manage all together.

1:08:36.080 --> 1:08:36.559
<v Speaker 3>The latter.

1:08:37.000 --> 1:08:40.000
<v Speaker 4>Sometimes I forget which restaurants Nicole owns and which ones

1:08:40.080 --> 1:08:44.200
<v Speaker 4>I own, But we do own them all separately, one

1:08:44.240 --> 1:08:47.800
<v Speaker 4>hundred percent each. So I own one hundred percent of

1:08:47.840 --> 1:08:50.200
<v Speaker 4>the interest in all of my restaurants and she owns

1:08:50.240 --> 1:08:52.240
<v Speaker 4>one hundred percent of the interest in her restaurants.

1:08:52.240 --> 1:08:55.840
<v Speaker 3>And then what your mom, Well, my mom is retired.

1:08:55.680 --> 1:08:58.000
<v Speaker 2>So did you guys split the ones that she one

1:08:58.080 --> 1:08:58.599
<v Speaker 2>hundred percent?

1:08:58.880 --> 1:08:59.200
<v Speaker 3>We did?

1:08:59.800 --> 1:09:02.479
<v Speaker 1>I love that you said the best line of all

1:09:02.520 --> 1:09:07.320
<v Speaker 1>of this, the jay Z of all lines, the best

1:09:07.360 --> 1:09:10.280
<v Speaker 1>line I heard of all this shit. Just now, Sorry

1:09:10.280 --> 1:09:10.799
<v Speaker 1>for cursing.

1:09:11.360 --> 1:09:12.400
<v Speaker 2>I respect you so much.

1:09:13.960 --> 1:09:30.439
<v Speaker 1>Is I forget which restaurants I own? I can't even

1:09:30.520 --> 1:09:33.920
<v Speaker 1>remember which one she own? We be forgetting all the time.

1:09:36.080 --> 1:09:38.880
<v Speaker 2>That's the best. Do you know that's a boss line

1:09:38.920 --> 1:09:39.200
<v Speaker 2>right there?

1:09:39.240 --> 1:09:42.599
<v Speaker 1>You could wear that I forget which restaurants I own

1:09:42.720 --> 1:09:43.960
<v Speaker 1>should be on a shirt.

1:09:45.920 --> 1:09:49.360
<v Speaker 3>That's how connected we are. We are one organization.

1:09:49.479 --> 1:09:52.280
<v Speaker 2>Either that or that's just how boss you are.

1:09:53.360 --> 1:09:54.200
<v Speaker 3>I'll take that too.

1:09:54.840 --> 1:09:57.080
<v Speaker 1>No, that is a good testament to how connected you

1:09:57.120 --> 1:09:59.120
<v Speaker 1>are so like if you are you able to pop

1:09:59.160 --> 1:10:02.080
<v Speaker 1>into each other's store all the time. So what's a

1:10:02.200 --> 1:10:06.160
<v Speaker 1>day in the life of you without being, you.

1:10:06.120 --> 1:10:09.000
<v Speaker 3>Know, an asshole? There is no typical day.

1:10:09.360 --> 1:10:14.559
<v Speaker 4>But what I will say is we spend Our goal

1:10:14.920 --> 1:10:18.560
<v Speaker 4>is to create situations where the people in our restaurants

1:10:18.840 --> 1:10:21.200
<v Speaker 4>are so successful they don't need for us to be there.

1:10:21.560 --> 1:10:27.280
<v Speaker 4>If I am working Fries, literally something has gone catastrophically wrong, right,

1:10:27.920 --> 1:10:31.920
<v Speaker 4>So for us, most of my working days are going

1:10:32.000 --> 1:10:34.400
<v Speaker 4>to be in the office. We have an office HQ

1:10:34.720 --> 1:10:35.360
<v Speaker 4>and Carson.

1:10:37.080 --> 1:10:39.599
<v Speaker 2>Is it like your own officers? Like McDonald's And I'm

1:10:39.640 --> 1:10:40.120
<v Speaker 2>trying to.

1:10:40.160 --> 1:10:41.320
<v Speaker 3>Know it's just us.

1:10:41.479 --> 1:10:44.360
<v Speaker 4>The front of it says way because we've gone through

1:10:44.400 --> 1:10:45.080
<v Speaker 4>a lot of changes.

1:10:45.240 --> 1:10:45.840
<v Speaker 3>Williams.

1:10:46.040 --> 1:10:49.640
<v Speaker 4>My sister's first married name was Narrow Harper Howie Wig Enterprises.

1:10:49.960 --> 1:10:52.920
<v Speaker 4>That's the name of our building, and we occupy the

1:10:52.960 --> 1:10:55.920
<v Speaker 4>front half of it. We're actually building out the second half.

1:10:56.000 --> 1:10:59.479
<v Speaker 4>I'm creating what I hope will be a gallery space

1:10:59.520 --> 1:10:59.960
<v Speaker 4>for my mother.

1:11:00.040 --> 1:11:02.400
<v Speaker 3>There's artwork that used to be in the home she owned.

1:11:02.840 --> 1:11:06.080
<v Speaker 4>It's not valuable, but it's meaningful to our family, and

1:11:06.160 --> 1:11:09.120
<v Speaker 4>so I'm trying to transform that space to be something beautiful.

1:11:09.439 --> 1:11:12.040
<v Speaker 4>So most of my days I spend in my office

1:11:12.720 --> 1:11:15.400
<v Speaker 4>where we do have an administrative team, and where we

1:11:15.439 --> 1:11:17.559
<v Speaker 4>have a training room and then a conference room where

1:11:17.600 --> 1:11:20.080
<v Speaker 4>we'll do you know, meetings of depending on the size

1:11:20.080 --> 1:11:23.840
<v Speaker 4>of the meeting. And we also so the way that

1:11:23.920 --> 1:11:26.360
<v Speaker 4>McDonald's is set up is that there are a lot

1:11:26.479 --> 1:11:33.479
<v Speaker 4>of local, regional, and national leadership opportunities. So we have

1:11:33.720 --> 1:11:38.599
<v Speaker 4>groups of leadership bodies, and between Nicole and I were

1:11:38.640 --> 1:11:42.680
<v Speaker 4>both on in leadership on a multiple of those groups. So,

1:11:42.760 --> 1:11:46.960
<v Speaker 4>for example, Nicole is the vice chair of our Field

1:11:47.000 --> 1:11:51.720
<v Speaker 4>Alignment Council, so that may take her to Las Vegas

1:11:51.840 --> 1:11:54.240
<v Speaker 4>or some to have a meeting to go to go

1:11:54.320 --> 1:11:58.360
<v Speaker 4>through to decide whatever that group's area of responsibility is.

1:11:58.720 --> 1:12:00.439
<v Speaker 4>I'm also all in the Field Alignment unseil in a

1:12:00.439 --> 1:12:03.479
<v Speaker 4>different role, but she does that. I'm the I'm the

1:12:03.479 --> 1:12:07.360
<v Speaker 4>president of our local Black McDonald's Owners Association, our local chapter.

1:12:07.600 --> 1:12:09.800
<v Speaker 1>I almost cost you that way, Okay, Yeah, I knew

1:12:09.800 --> 1:12:11.479
<v Speaker 1>some people that could have bumped into you that way.

1:12:11.760 --> 1:12:12.240
<v Speaker 3>Yeah.

1:12:12.400 --> 1:12:15.200
<v Speaker 4>So I might be working with one of our advertising

1:12:15.240 --> 1:12:19.639
<v Speaker 4>agencies to put together an event for Black History mother

1:12:20.040 --> 1:12:23.479
<v Speaker 4>for you know, supporting a local community organization doing a

1:12:23.520 --> 1:12:31.160
<v Speaker 4>PR activation in an African American consumer market restaurant. So

1:12:32.000 --> 1:12:34.679
<v Speaker 4>we're both in a lot of leadership. So I pretty

1:12:34.720 --> 1:12:37.479
<v Speaker 4>much travel about two weeks out of the month to

1:12:37.600 --> 1:12:39.639
<v Speaker 4>different meetings. A lot of our meetings are in Chicago,

1:12:39.680 --> 1:12:43.240
<v Speaker 4>which is where McDonald's headquarters is. But I'm not going

1:12:43.280 --> 1:12:47.680
<v Speaker 4>to a meeting that another organization. I'm in a McDonald's organization.

1:12:47.960 --> 1:12:52.640
<v Speaker 4>They're having a board meetings. I'm on the board in

1:12:52.640 --> 1:12:56.320
<v Speaker 4>in Alabama because i have another meeting the following week,

1:12:56.320 --> 1:12:57.800
<v Speaker 4>and I'm like, I got I can't be away from

1:12:57.800 --> 1:12:59.040
<v Speaker 4>my family for two straight weeks.

1:12:59.080 --> 1:13:01.680
<v Speaker 2>Yeah, when you're gone for a week, it's like the

1:13:01.720 --> 1:13:02.200
<v Speaker 2>whole week.

1:13:02.439 --> 1:13:06.840
<v Speaker 4>It will typically be Tuesday to Thursday depending. Yeah, so

1:13:06.880 --> 1:13:09.080
<v Speaker 4>I'm usually you know, Monday, Friday, I'm usually home and

1:13:09.120 --> 1:13:11.840
<v Speaker 4>weekends of course, but you'll usually be anywhere from two

1:13:11.880 --> 1:13:12.679
<v Speaker 4>to three days.

1:13:13.439 --> 1:13:16.720
<v Speaker 1>What is the worst hat or you've ever worn as

1:13:16.720 --> 1:13:18.400
<v Speaker 1>a McDonald's.

1:13:19.520 --> 1:13:25.479
<v Speaker 3>Everything, the worst hat? Okay, I'll say this.

1:13:25.880 --> 1:13:28.559
<v Speaker 4>I can't I won't go into any specific details, but

1:13:28.600 --> 1:13:31.680
<v Speaker 4>I'll say there are moments in time when I'm in

1:13:31.840 --> 1:13:34.880
<v Speaker 4>meetings and not because I'm black or because I'm a woman,

1:13:34.920 --> 1:13:40.880
<v Speaker 4>but because of the nature of the relationships enfranchising where

1:13:40.920 --> 1:13:41.560
<v Speaker 4>I don't.

1:13:41.360 --> 1:13:45.800
<v Speaker 3>Feel like my opinions are having an impact.

1:13:46.120 --> 1:13:49.160
<v Speaker 4>So I was on a team that met pretty regularly

1:13:49.520 --> 1:13:52.760
<v Speaker 4>and we were supposed to be deciding things as it

1:13:52.800 --> 1:13:56.479
<v Speaker 4>related to our restaurants, and I felt very frustrated because

1:13:56.600 --> 1:13:59.600
<v Speaker 4>I didn't feel like I was being impactful and that

1:13:59.640 --> 1:14:02.000
<v Speaker 4>the thing that I had to say, which I felt

1:14:02.000 --> 1:14:05.400
<v Speaker 4>were pretty right, were valued and being taken into consideration.

1:14:05.840 --> 1:14:08.240
<v Speaker 4>I was on that team for probably about two years,

1:14:08.640 --> 1:14:10.200
<v Speaker 4>and then I had to get off that team because

1:14:10.240 --> 1:14:12.120
<v Speaker 4>I can't be in any space.

1:14:12.280 --> 1:14:13.599
<v Speaker 3>I get that I have to be there.

1:14:13.760 --> 1:14:15.879
<v Speaker 4>I'm into paying my dues or as you can see,

1:14:16.040 --> 1:14:19.400
<v Speaker 4>I believe paying my dues, listening and learning, but at

1:14:19.439 --> 1:14:23.400
<v Speaker 4>a certain point, I'm transferring from learning to contributing, and

1:14:23.479 --> 1:14:26.080
<v Speaker 4>I need to be an actual contributor. And I know

1:14:26.920 --> 1:14:29.800
<v Speaker 4>that I have good thoughts and ideas, and if they're

1:14:29.840 --> 1:14:33.600
<v Speaker 4>not being received consistently, not all of them, but consistently

1:14:33.640 --> 1:14:36.400
<v Speaker 4>those ideas are not being received or listened to, I

1:14:36.439 --> 1:14:38.759
<v Speaker 4>have to get out of that space. So that's probably

1:14:38.760 --> 1:14:41.240
<v Speaker 4>been my most difficult McDonald's experience.

1:14:41.640 --> 1:14:46.280
<v Speaker 1>When you explain to McDonald's situation, it almost feels like

1:14:46.320 --> 1:14:50.160
<v Speaker 1>because when I think of a McDonald's franchisee owner, I think, okay,

1:14:50.240 --> 1:14:53.800
<v Speaker 1>you well, I know McDonald's headquarters owns like the land.

1:14:53.640 --> 1:14:56.600
<v Speaker 4>Right most of the time, well, the vast majority of

1:14:56.600 --> 1:14:58.160
<v Speaker 4>Sometimes they lease spaces.

1:14:58.520 --> 1:15:01.360
<v Speaker 1>Oh okay, okay, they'll you're about to say we own

1:15:01.400 --> 1:15:02.360
<v Speaker 1>some of the property.

1:15:02.479 --> 1:15:05.000
<v Speaker 3>No, that would be amazing.

1:15:05.840 --> 1:15:08.760
<v Speaker 4>Not quite No, we're specifically not allowed to do that.

1:15:09.360 --> 1:15:12.919
<v Speaker 1>But when you talk about you being on this National

1:15:13.000 --> 1:15:17.360
<v Speaker 1>Black and she's on this field, I'm yes, I'm not

1:15:17.400 --> 1:15:20.839
<v Speaker 1>gonna get perfect where you're going. It's a little confusing

1:15:20.880 --> 1:15:23.320
<v Speaker 1>me because it seems like McDonald's has like you guys

1:15:23.320 --> 1:15:27.320
<v Speaker 1>are the franchise owner and then you guys, are you

1:15:27.320 --> 1:15:31.040
<v Speaker 1>guys encouraged to take on these additional responsibilities or is

1:15:31.080 --> 1:15:33.640
<v Speaker 1>it is it like you build up points or is

1:15:33.640 --> 1:15:36.360
<v Speaker 1>it like you own this restaurant so now you are

1:15:36.560 --> 1:15:39.679
<v Speaker 1>you have to pick your slot commitment like some of

1:15:39.680 --> 1:15:41.519
<v Speaker 1>you guys have all these little extra legs.

1:15:41.640 --> 1:15:44.320
<v Speaker 4>I'll be honest and say we honestly see it as

1:15:44.360 --> 1:15:48.040
<v Speaker 4>an opportunity because what it does is, first of all,

1:15:48.400 --> 1:15:51.080
<v Speaker 4>on a lot of this So let's take the NBM away.

1:15:51.720 --> 1:15:57.040
<v Speaker 4>So what National Black McDonald's Owners Association, Sorry, it's an

1:15:57.120 --> 1:16:00.800
<v Speaker 4>advocacy group, which means that when you're meeting first of all,

1:16:00.800 --> 1:16:04.120
<v Speaker 4>when you're meeting with them, you're connecting with other black franchisees.

1:16:04.520 --> 1:16:07.880
<v Speaker 4>I consider that to be an opportunity because we are yes, right,

1:16:08.040 --> 1:16:10.720
<v Speaker 4>So that's an opportunity. If you're in leadership, then you

1:16:10.760 --> 1:16:14.040
<v Speaker 4>have a say in the running of that organization, so

1:16:14.120 --> 1:16:17.000
<v Speaker 4>you can say, hey, this is happening to us franchises

1:16:17.000 --> 1:16:17.720
<v Speaker 4>in California.

1:16:17.800 --> 1:16:19.160
<v Speaker 3>We need your help in this way.

1:16:19.439 --> 1:16:24.439
<v Speaker 4>National Leadership of NBM away.

1:16:23.720 --> 1:16:26.040
<v Speaker 3>National Black McDonald's Owners Association.

1:16:26.120 --> 1:16:28.000
<v Speaker 4>Sorry, I'll try to say that, it's just hard to

1:16:28.040 --> 1:16:28.919
<v Speaker 4>say the full time.

1:16:29.080 --> 1:16:29.960
<v Speaker 2>Well, I was just wondering.

1:16:30.040 --> 1:16:32.880
<v Speaker 1>So you report on the local level to the to

1:16:32.920 --> 1:16:35.719
<v Speaker 1>the national level, and then they go to the correct

1:16:35.760 --> 1:16:39.360
<v Speaker 1>So the chairs of all of the diversity groups.

1:16:39.120 --> 1:16:42.200
<v Speaker 4>There's adversity groups for all of the you know, Black Asian,

1:16:42.800 --> 1:16:44.280
<v Speaker 4>Hispanic pride.

1:16:44.680 --> 1:16:56.000
<v Speaker 3>White people have women like I can't. I can't, I

1:16:56.040 --> 1:16:56.519
<v Speaker 3>don't know how to.

1:16:58.280 --> 1:17:01.360
<v Speaker 4>Okay, So this is let me go back to what

1:17:01.400 --> 1:17:07.000
<v Speaker 4>I what what what we are McDonald's. We we Let

1:17:07.000 --> 1:17:09.599
<v Speaker 4>me say I work with a number of wonderful white

1:17:09.680 --> 1:17:11.880
<v Speaker 4>colleagues in a variety of different ways.

1:17:11.920 --> 1:17:14.559
<v Speaker 3>Yeah, okay, it's okay.

1:17:15.560 --> 1:17:20.320
<v Speaker 4>So all of those individuals who lead our national organizations,

1:17:20.840 --> 1:17:24.439
<v Speaker 4>they have they are part of a larger leadership group

1:17:24.800 --> 1:17:27.400
<v Speaker 4>that meets with McDonald's leadership.

1:17:27.600 --> 1:17:28.920
<v Speaker 2>Okay, So it's.

1:17:28.800 --> 1:17:29.639
<v Speaker 3>Kind of like a voice.

1:17:29.680 --> 1:17:33.280
<v Speaker 4>And so we call ourselves three legs of the stool, franchisees,

1:17:33.439 --> 1:17:36.760
<v Speaker 4>the corporation, and our vendors. Without all three of us,

1:17:36.880 --> 1:17:39.439
<v Speaker 4>we can't survive if one of those legs is jacked up.

1:17:39.479 --> 1:17:41.599
<v Speaker 3>COVID, the supply chain got all jacked up. We had

1:17:41.640 --> 1:17:46.600
<v Speaker 3>to figure out how to the franchise, suppliers, franchises and

1:17:46.640 --> 1:17:47.240
<v Speaker 3>the corporation.

1:17:47.680 --> 1:17:50.160
<v Speaker 2>The suppliers what suppliers mean like vendors.

1:17:50.160 --> 1:17:51.800
<v Speaker 3>Basically, we just suppliers and.

1:17:51.800 --> 1:17:55.320
<v Speaker 2>Our suppliers, the.

1:17:54.400 --> 1:17:56.960
<v Speaker 3>Suppliers, franchisees, corporation.

1:17:56.600 --> 1:17:59.479
<v Speaker 2>Corporation is McDonald franchises, got.

1:17:59.400 --> 1:18:02.200
<v Speaker 3>It, Yes, So we all have to work together.

1:18:02.760 --> 1:18:08.479
<v Speaker 4>So we're organized as as franchise the organizations, and then

1:18:08.520 --> 1:18:12.920
<v Speaker 4>we always have corporate counterparts pardon me, that we work

1:18:12.960 --> 1:18:15.559
<v Speaker 4>with in order to try to figure out issues in

1:18:15.560 --> 1:18:18.879
<v Speaker 4>the system because we own ninety five percent of the restaurants,

1:18:18.920 --> 1:18:21.280
<v Speaker 4>so we know the field better than anybody else. The

1:18:21.320 --> 1:18:24.280
<v Speaker 4>corporation has, you know, over they're the franchise or so

1:18:24.320 --> 1:18:27.000
<v Speaker 4>they have ultimate deciding power and a lot of different things.

1:18:27.160 --> 1:18:30.040
<v Speaker 4>So we have to work together to make sure that

1:18:30.240 --> 1:18:32.360
<v Speaker 4>everybody's goals and objectives are being met.

1:18:33.080 --> 1:18:37.880
<v Speaker 1>I can tell why McDonald's is successful off this conversation.

1:18:38.080 --> 1:18:42.720
<v Speaker 1>It's very well structured. It sounds very sound, very systematic.

1:18:42.760 --> 1:18:44.000
<v Speaker 1>Shout outs to McDonald's.

1:18:44.560 --> 1:18:45.600
<v Speaker 2>My actual.

1:18:47.320 --> 1:18:50.120
<v Speaker 1>You guys are my favorite fast food plays, the French

1:18:50.120 --> 1:18:53.320
<v Speaker 1>fries and the fact that you serve code because I

1:18:53.360 --> 1:18:56.439
<v Speaker 1>hate any I think it's burgerting one of them sell

1:18:56.479 --> 1:18:59.479
<v Speaker 1>PEPSI and I don't know, can Spider like the best? Yeah,

1:18:59.520 --> 1:19:02.479
<v Speaker 1>you guys may very well. Yes, don't tell trainers or

1:19:02.479 --> 1:19:03.640
<v Speaker 1>anybody that works out with me.

1:19:06.360 --> 1:19:06.920
<v Speaker 2>I have to ask this.

1:19:07.000 --> 1:19:10.519
<v Speaker 1>I'm sorry, jar, I know we're over. The next question

1:19:10.560 --> 1:19:14.120
<v Speaker 1>I had was out of you're in the franchise business.

1:19:14.200 --> 1:19:16.920
<v Speaker 1>Have you looked at other franchises? I know Chick fil

1:19:16.920 --> 1:19:19.240
<v Speaker 1>A has like a lottery system. Did you hear about that?

1:19:19.880 --> 1:19:20.080
<v Speaker 3>No?

1:19:20.439 --> 1:19:22.479
<v Speaker 1>So I heard through the grapevine that to own a

1:19:22.560 --> 1:19:25.679
<v Speaker 1>Chick fil A it's ten thousand dollars. They do splits

1:19:25.760 --> 1:19:28.160
<v Speaker 1>and it's a lottery. You work in there and you

1:19:28.280 --> 1:19:31.479
<v Speaker 1>enter the lottery. So the one on Hollywood. I remember the.

1:19:31.479 --> 1:19:32.679
<v Speaker 2>Guy that won that one.

1:19:32.800 --> 1:19:36.320
<v Speaker 1>He was like twenty seven at the time, So did

1:19:36.360 --> 1:19:37.240
<v Speaker 1>you You don't know about that.

1:19:37.720 --> 1:19:39.040
<v Speaker 3>The only thing I honestly know.

1:19:39.240 --> 1:19:42.280
<v Speaker 4>I do know that their price point to entry is

1:19:42.360 --> 1:19:45.479
<v Speaker 4>lower than if you're a what's called a registered applicant

1:19:45.520 --> 1:19:50.479
<v Speaker 4>for McDonald's. I also know that a part of that

1:19:50.640 --> 1:19:54.080
<v Speaker 4>is because their profit sharing model is different, although I

1:19:54.120 --> 1:19:58.840
<v Speaker 4>don't know the details of THEIRS. I had a friend

1:19:58.880 --> 1:20:02.040
<v Speaker 4>who applied to be a chick franchise e and it

1:20:02.080 --> 1:20:04.840
<v Speaker 4>didn't work out for her, so I didn't I thought

1:20:04.880 --> 1:20:07.120
<v Speaker 4>that it was just a similar application process. I've never

1:20:07.160 --> 1:20:09.520
<v Speaker 4>known anything about a lottery or anything.

1:20:09.280 --> 1:20:09.639
<v Speaker 3>So I don't.

1:20:09.800 --> 1:20:14.040
<v Speaker 1>Yeah, I heard it's like you have to work in there.

1:20:14.360 --> 1:20:18.160
<v Speaker 1>You enter the lottery from like being an employee, and

1:20:18.240 --> 1:20:19.880
<v Speaker 1>then once you're pets then you.

1:20:19.840 --> 1:20:21.759
<v Speaker 2>Have to follow the steps or whatever.

1:20:21.840 --> 1:20:23.840
<v Speaker 1>But it is They definitely have a back end that's

1:20:23.880 --> 1:20:27.000
<v Speaker 1>a little different on the profit splits, but initial going

1:20:27.200 --> 1:20:30.120
<v Speaker 1>is lower, but it is for you have to work

1:20:30.160 --> 1:20:34.400
<v Speaker 1>in there. For someone sitting at home, a McDonald's fan

1:20:34.880 --> 1:20:40.280
<v Speaker 1>could be a McDonald's employee. I want you to tell us, ooh, girlfriend,

1:20:40.360 --> 1:20:42.720
<v Speaker 1>how we cannot just get to well, we got to

1:20:42.720 --> 1:20:44.439
<v Speaker 1>get to we want to get to twenty one.

1:20:44.520 --> 1:20:45.800
<v Speaker 3>We got to surpass you.

1:20:45.880 --> 1:20:48.639
<v Speaker 1>Okay, but how do we get to our first one?

1:20:48.680 --> 1:20:51.760
<v Speaker 1>For anyone out there listening, what advice would you give

1:20:52.120 --> 1:20:55.640
<v Speaker 1>realistically on what their chances are and what they'd have

1:20:55.680 --> 1:20:57.040
<v Speaker 1>to do to get their hat in the.

1:20:57.120 --> 1:21:00.000
<v Speaker 4>Race, The first step is to make sure that you

1:21:00.080 --> 1:21:01.799
<v Speaker 4>are financially.

1:21:03.040 --> 1:21:08.559
<v Speaker 3>Clean. Is your credit good check? Do you have a

1:21:08.680 --> 1:21:09.479
<v Speaker 3>history of saving?

1:21:10.240 --> 1:21:10.479
<v Speaker 2>Yes?

1:21:11.120 --> 1:21:17.640
<v Speaker 4>Do you have a pretty success substantial liquid amount of

1:21:17.680 --> 1:21:19.400
<v Speaker 4>savings at your disposal?

1:21:20.320 --> 1:21:24.920
<v Speaker 1>I mean I have a house equity equity? Okay, got

1:21:25.080 --> 1:21:29.679
<v Speaker 1>like a lot of equity. Okay, that's great. Okay, start there.

1:21:30.160 --> 1:21:30.880
<v Speaker 1>That's number one.

1:21:31.280 --> 1:21:35.559
<v Speaker 3>Two. Are you as an individual cool?

1:21:35.640 --> 1:21:38.639
<v Speaker 4>Are you clean? Do you have a criminal record? Do

1:21:38.680 --> 1:21:42.120
<v Speaker 4>you have you know, any sort of like degree history.

1:21:42.160 --> 1:21:44.000
<v Speaker 4>Do you have a college degree at AA, A BA

1:21:44.160 --> 1:21:46.840
<v Speaker 4>or whatever? You don't have to, but all that stuff

1:21:46.880 --> 1:21:49.920
<v Speaker 4>helps because your next step is going to be the

1:21:50.280 --> 1:21:51.080
<v Speaker 4>thout the application.

1:21:51.240 --> 1:21:53.240
<v Speaker 2>But don't you have how do you get into You

1:21:53.280 --> 1:21:54.160
<v Speaker 2>don't have to work at.

1:21:54.120 --> 1:21:58.880
<v Speaker 1>McDonald's, not before you apply? No, what about Hamburger University?

1:21:59.040 --> 1:21:59.720
<v Speaker 1>How does that work?

1:22:00.080 --> 1:22:02.679
<v Speaker 4>You get to Hamburg University when you're ready to become

1:22:02.720 --> 1:22:03.599
<v Speaker 4>a general manager.

1:22:03.800 --> 1:22:06.000
<v Speaker 3>It's our general manager training class.

1:22:06.360 --> 1:22:08.280
<v Speaker 1>But if you say you say you have a girl,

1:22:08.280 --> 1:22:09.200
<v Speaker 1>you got me excited.

1:22:09.920 --> 1:22:10.160
<v Speaker 5>Yeah.

1:22:10.479 --> 1:22:12.720
<v Speaker 2>But wait, okay, so I got like a Okay, I

1:22:12.760 --> 1:22:13.840
<v Speaker 2>got an a y like.

1:22:13.920 --> 1:22:16.240
<v Speaker 1>Oh, I'm hella good with money. I'm kind of cheap,

1:22:16.280 --> 1:22:21.439
<v Speaker 1>but ran businesses. No college degree. I have some liquid cash,

1:22:21.479 --> 1:22:22.960
<v Speaker 1>but I ain't gonna lie. I have a lot of

1:22:22.960 --> 1:22:24.800
<v Speaker 1>money and equity because I pay off my house way

1:22:24.880 --> 1:22:25.320
<v Speaker 1>too fast.

1:22:27.360 --> 1:22:30.240
<v Speaker 2>What else did you say I need it?

1:22:31.080 --> 1:22:31.840
<v Speaker 3>Criminal record?

1:22:31.920 --> 1:22:34.720
<v Speaker 1>No criminal record except for stealing like nuggets when I

1:22:34.720 --> 1:22:36.160
<v Speaker 1>was sixteen, But ain never been.

1:22:36.080 --> 1:22:39.879
<v Speaker 3>A record, So that's no record.

1:22:40.640 --> 1:22:43.679
<v Speaker 1>You're honest that I have a lot of integrity. Yeah,

1:22:43.760 --> 1:22:47.000
<v Speaker 1>I admit to my you miss doings.

1:22:47.080 --> 1:22:47.519
<v Speaker 2>Clearly.

1:22:48.840 --> 1:22:52.599
<v Speaker 1>I stole candy. I'm gonna say it. I stole candy

1:22:52.640 --> 1:22:56.600
<v Speaker 1>for me and my siblings. Okay, I admitted to it

1:22:56.640 --> 1:22:57.040
<v Speaker 1>because I.

1:22:56.960 --> 1:23:00.280
<v Speaker 2>Got caught and I didn't snitch on my siblings. My

1:23:00.320 --> 1:23:03.240
<v Speaker 2>parents did, I swear to God.

1:23:03.560 --> 1:23:06.599
<v Speaker 1>Jamaican mother, Jewish father. Who's afraid of the Jamaican mother.

1:23:07.200 --> 1:23:10.240
<v Speaker 2>She said, take her butt to the police. They took

1:23:10.280 --> 1:23:12.240
<v Speaker 2>me to police station, They took me to the store.

1:23:12.320 --> 1:23:13.440
<v Speaker 2>I had to apologize.

1:23:13.640 --> 1:23:16.040
<v Speaker 1>Then I had to go to the police tell them

1:23:16.040 --> 1:23:18.920
<v Speaker 1>my mom misfortunate for three candy bars. And I'll tell

1:23:18.920 --> 1:23:21.000
<v Speaker 1>you right now, my siblings listen, there was a reesis.

1:23:21.120 --> 1:23:23.880
<v Speaker 1>It was a butterfinger, and I think like a TwixT. Okay,

1:23:23.960 --> 1:23:26.559
<v Speaker 1>I have three siblings, one for each of us did

1:23:26.680 --> 1:23:30.720
<v Speaker 1>not snitch and not got punished, and it was humiliating.

1:23:31.240 --> 1:23:35.480
<v Speaker 2>And I promise you I ain't never stole since. Wow,

1:23:35.600 --> 1:23:37.680
<v Speaker 2>that's crazy, right, So you know what I'm saying. You

1:23:37.720 --> 1:23:39.919
<v Speaker 2>think we're gonna do that to Zaryan Caleb?

1:23:40.120 --> 1:23:40.640
<v Speaker 3>No?

1:23:40.640 --> 1:23:43.160
<v Speaker 2>No, okay, anyways, thank you so much.

1:23:43.160 --> 1:23:47.760
<v Speaker 1>But before we close out, I want for everyone that's

1:23:47.800 --> 1:23:51.040
<v Speaker 1>listening to this interview or the Family Secret is out?

1:23:51.120 --> 1:23:54.120
<v Speaker 1>What can they learn from The Family Secret? Says the

1:23:54.160 --> 1:23:58.600
<v Speaker 1>Business and Franchise Owners Guide to Building Generational Wealth? What

1:23:58.720 --> 1:24:01.000
<v Speaker 1>can we learn from this book? Just a snapshot?

1:24:01.640 --> 1:24:03.599
<v Speaker 2>Difranctly sure, some.

1:24:03.640 --> 1:24:06.680
<v Speaker 4>Major takeaways are going to be figuring out what your

1:24:06.720 --> 1:24:09.360
<v Speaker 4>thrive factors are. That's a phrase that I kind of

1:24:09.400 --> 1:24:12.080
<v Speaker 4>coin to help you figure out where your passion and

1:24:12.120 --> 1:24:15.679
<v Speaker 4>your purpose intersect. Before you can enter a family business,

1:24:15.680 --> 1:24:18.280
<v Speaker 4>you need to figure out what that is and then

1:24:18.439 --> 1:24:20.840
<v Speaker 4>assess whether or not your family business can meet your

1:24:20.880 --> 1:24:23.559
<v Speaker 4>personal thrive factors. You're also going to learn a lot

1:24:23.600 --> 1:24:27.000
<v Speaker 4>about how to build and expand a business, whether it's

1:24:27.000 --> 1:24:29.120
<v Speaker 4>a family business or not. You're going to learn about

1:24:29.120 --> 1:24:32.880
<v Speaker 4>a lot about succession planning, which includes both passing it

1:24:32.920 --> 1:24:35.640
<v Speaker 4>on to another family member or passing it on to

1:24:35.680 --> 1:24:36.640
<v Speaker 4>someone outside.

1:24:36.360 --> 1:24:36.960
<v Speaker 3>Of your family.

1:24:37.400 --> 1:24:40.080
<v Speaker 4>And you're also going to get some information, really truthfully

1:24:40.080 --> 1:24:42.840
<v Speaker 4>about what it means to put your family first. One

1:24:42.920 --> 1:24:45.200
<v Speaker 4>of my favorite chapters in the book is chapter eighteen,

1:24:45.360 --> 1:24:48.280
<v Speaker 4>which is called The House Always Wins. And in that chapter,

1:24:48.360 --> 1:24:50.200
<v Speaker 4>I talk about what it means to make sure that

1:24:50.280 --> 1:24:53.840
<v Speaker 4>no matter what, at the end of the day, your

1:24:53.920 --> 1:24:56.840
<v Speaker 4>family and your family relationships come first, and I talk

1:24:56.880 --> 1:24:58.479
<v Speaker 4>about how you can make sure that you do that.

1:24:58.920 --> 1:25:02.040
<v Speaker 4>So that's kind of a brief snapshot of the family secrets.

1:25:02.080 --> 1:25:03.960
<v Speaker 4>And at the very end there's a bit of a

1:25:04.040 --> 1:25:06.400
<v Speaker 4>checklist and you can decide do I want to get

1:25:06.439 --> 1:25:08.799
<v Speaker 4>involved in a family business. Do I want to create

1:25:08.840 --> 1:25:11.439
<v Speaker 4>a family business? Do I want to take over a

1:25:11.439 --> 1:25:14.960
<v Speaker 4>family business. I give you some tips and thoughts about

1:25:15.360 --> 1:25:18.280
<v Speaker 4>what you can consider as you're making that determination.

1:25:18.680 --> 1:25:21.240
<v Speaker 1>And this book looks like more than like even if

1:25:21.280 --> 1:25:23.960
<v Speaker 1>you're like I love business books, but one of the chapters,

1:25:24.040 --> 1:25:27.960
<v Speaker 1>I said, like, be an expert on the competition. I think, yeah,

1:25:28.160 --> 1:25:29.880
<v Speaker 1>like this just sounds like a really all the way

1:25:29.920 --> 1:25:31.200
<v Speaker 1>around great business book.

1:25:32.000 --> 1:25:35.200
<v Speaker 4>And I will tell you the feedback that I get

1:25:35.280 --> 1:25:40.599
<v Speaker 4>most often is I loved the family stories that you told,

1:25:40.600 --> 1:25:46.000
<v Speaker 4>because all in here is background history and quite honestly

1:25:46.120 --> 1:25:49.920
<v Speaker 4>inspiration relating to my mom's story, relating to my sister

1:25:50.000 --> 1:25:51.680
<v Speaker 4>and I how we kind of came in. And then

1:25:51.720 --> 1:25:55.599
<v Speaker 4>I also interviewed several other family businesses to find out

1:25:55.640 --> 1:25:59.000
<v Speaker 4>their secretcy success because it's not just our secret, but

1:25:59.080 --> 1:26:02.719
<v Speaker 4>there are things that are common to businesses that anyone

1:26:02.800 --> 1:26:04.280
<v Speaker 4>can really take into account.

1:26:04.360 --> 1:26:06.840
<v Speaker 3>So people love the story. There's a lot of story.

1:26:06.880 --> 1:26:09.080
<v Speaker 1>Look at this, it says, know when the only solution

1:26:09.200 --> 1:26:15.200
<v Speaker 1>is vulnerable communication. This book sounds amazing just looking at

1:26:15.240 --> 1:26:18.160
<v Speaker 1>the chapters. And right now you can read it, but

1:26:18.320 --> 1:26:20.800
<v Speaker 1>very soon it will be on audio for all your

1:26:20.920 --> 1:26:26.840
<v Speaker 1>audio listeners. I am super grateful. I promise you you

1:26:26.880 --> 1:26:31.240
<v Speaker 1>could read text between my group chats. I was over

1:26:31.280 --> 1:26:33.120
<v Speaker 1>the hill when I found out I was gonna get

1:26:33.160 --> 1:26:37.800
<v Speaker 1>this interview. I've been bragging to everybody in name Mama

1:26:37.880 --> 1:26:41.240
<v Speaker 1>about this interview. So I am thankful for your vulnerability.

1:26:41.800 --> 1:26:44.080
<v Speaker 1>I'm also thankful that you fend me.

1:26:45.160 --> 1:26:48.519
<v Speaker 2>I'm thankful to know that if eating Wall Broke don't

1:26:48.520 --> 1:26:51.040
<v Speaker 2>work out, you know, you never know.

1:26:51.200 --> 1:26:54.920
<v Speaker 1>I may trying to, you know, go to Hamburger University,

1:26:55.840 --> 1:27:01.080
<v Speaker 1>staying to Broklyn. But no, thank you so much for everything,

1:27:01.200 --> 1:27:03.559
<v Speaker 1>every minute of you, and I promise you like you

1:27:03.800 --> 1:27:08.320
<v Speaker 1>are just incredible, Like we are soul sisters on another level.

1:27:08.920 --> 1:27:10.880
<v Speaker 1>And by the way, if you guys see me sweating

1:27:10.880 --> 1:27:12.920
<v Speaker 1>back here, I found out our AC went out.

1:27:13.520 --> 1:27:14.520
<v Speaker 2>A little backstory.

1:27:14.840 --> 1:27:18.439
<v Speaker 1>Our AC went out, and I called your publicist and

1:27:18.479 --> 1:27:21.320
<v Speaker 1>I said, oh my god, it's eighty five degrees in here.

1:27:21.840 --> 1:27:25.120
<v Speaker 1>She cancels, I totally understand. I will be devastated. Do

1:27:25.160 --> 1:27:27.599
<v Speaker 1>you think she if she cancels, But she probably's gonna

1:27:27.640 --> 1:27:30.640
<v Speaker 1>cancel because anybody would cancel.

1:27:30.560 --> 1:27:35.280
<v Speaker 2>You know, and she, you know, Carrie didn't cancel. She didn't.

1:27:35.360 --> 1:27:37.960
<v Speaker 1>She showed up, told my producer, it's gonna suck for

1:27:38.000 --> 1:27:39.439
<v Speaker 1>you today because you know, I don't think we have

1:27:39.560 --> 1:27:43.280
<v Speaker 1>enough time to go buy fans. But everyone's you know,

1:27:43.320 --> 1:27:45.360
<v Speaker 1>I just want you to know that, like no matter

1:27:45.400 --> 1:27:48.360
<v Speaker 1>how big someone is or out of reach or or

1:27:48.400 --> 1:27:51.360
<v Speaker 1>what have you, you know they're still human and they

1:27:51.439 --> 1:27:52.320
<v Speaker 1>understand the mission.

1:27:52.320 --> 1:27:54.200
<v Speaker 2>And I really appreciate that you came out.

1:27:54.360 --> 1:27:58.640
<v Speaker 4>I'm so grateful to have been here today, to have

1:27:58.680 --> 1:28:02.839
<v Speaker 4>been able to share with you. You're so authentic and

1:28:03.000 --> 1:28:07.320
<v Speaker 4>you've been so welcoming and kind and sharing stories with

1:28:07.400 --> 1:28:10.840
<v Speaker 4>me like your real life, and I appreciate that. I

1:28:10.920 --> 1:28:14.040
<v Speaker 4>am truly over the moon and I'm so grateful.

1:28:14.200 --> 1:28:16.800
<v Speaker 1>Thank you, and hopefully we go see you at every

1:28:16.840 --> 1:28:18.599
<v Speaker 1>other podcast on The Black Effect.

1:28:18.760 --> 1:28:39.120
<v Speaker 2>All Right, peace out, y'all, Thanks for tuning in. Bye

1:28:41.920 --> 1:28:45.200
<v Speaker 2>for more Eating while Broke from iHeartRadio and The Black Effect,

1:28:45.360 --> 1:28:48.920
<v Speaker 2>visit the iHeartRadio app, Apple Podcasts, or wherever you listen

1:28:48.960 --> 1:28:50.080
<v Speaker 2>to your favorite shows.