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Speaker 1: Hey, guys, welcome to another episode of Eating While Broke.

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Speaker 1: I'm your host, coleeen Witt, and today we have the

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Speaker 1: mc Legacies of all mick legacies. I just before I

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Speaker 1: even introduce this amazingly special guest, I have to let

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Speaker 1: you guys know that I have tried to get this

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Speaker 1: interview for at least a year. Not because I've reached

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Speaker 1: out and actually broke contact to this special guest, is

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Speaker 1: because I've literally had to stalk research, watch so many interviews,

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Speaker 1: and I try not to do this, but I am

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Speaker 1: so impressed with this special guest right here. I've been

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Speaker 1: telling my whole team and everyone who watches the show knows.

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Speaker 1: I am absolutely more excited over entrepreneurs than celebrities. Unfortunately,

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Speaker 1: sorry for my celebrities, but today we have special guests.

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Speaker 1: Carrie Harper Howie is in the building. And not only

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Speaker 1: is she, are you the largest McDonald's franchise owner in

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Speaker 1: the state of California.

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Speaker 2: I keep saying that I think you.

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Speaker 3: Got in the state of California. African American.

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Speaker 2: Yes, yes, yes, she's gonna wear that hat.

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Speaker 4: She is twenty one man, twenty one twenty.

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Speaker 1: One McDonald's restaurants are owned by Carrie Harper Howie and

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Speaker 1: her family, her mother and her sister, three minority women.

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Speaker 1: This was a huge feat in the timing and the

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Speaker 1: whole structure. But the cool thing about Carrie here is

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Speaker 1: her story is definitely untraditional. But she has released a

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Speaker 1: book which led me to her, called The Family Secret.

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Speaker 1: So if you guys are interested in hearing more, you

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Speaker 1: can go ahead and look up The Family Secret online Google, Amazon,

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Speaker 1: you can find it.

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Speaker 2: That is how I found her.

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Speaker 1: But so we are going to get into The Family

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Speaker 1: Secret first, starting with the broke dish that y'all had

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Speaker 1: before you had twenty one McDonald's.

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Speaker 2: So what will you have me eat in today?

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Speaker 3: Okay?

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Speaker 4: So this is a dish that my my sister and

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Speaker 4: I used to make back in the day eons ago,

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Speaker 4: and as I shared with you, I don't remember the

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Speaker 4: last time I made this, so I'm hoping that I

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Speaker 4: can pull it off. But it was such a that

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Speaker 4: meal that my sister and I would go to that

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Speaker 4: we thought was so delicious and so cool. So today

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Speaker 4: I'm gonna make for you mustardy cheddar hot dogs. And

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Speaker 4: I asked for this bag these bags of chips because

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Speaker 4: that was always the side we always had in our house.

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Speaker 4: We were definitely not making fries. We weren't even baking

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Speaker 4: frozen fries. We were not doing anything special. But we

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Speaker 4: always had a backs of variety chips. So we're gonna

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Speaker 4: do mustardy cheddar hot dogs and chips.

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Speaker 2: Okay, so that makes sense.

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Speaker 1: I threw a ketchup and I said, she must have

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Speaker 1: forgot some ketchup up in here, but go ahead, it's okay.

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Speaker 1: So since you had that surprise, I switched out your

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Speaker 1: hot dogs for turkey hot dogs, just from you know,

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Speaker 1: the sanity of my stomach.

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Speaker 2: So surprise.

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Speaker 1: Anyways, go ahead, make your mustard cheese hot dogs. I

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Speaker 1: was sitting there looking at the recipe and the ingredient said,

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Speaker 1: maybe she wants elvida, and I said, but.

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Speaker 2: Usually people they want belvida cheese, say elvida.

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Speaker 1: So we want to see what So so take me back, okay,

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Speaker 1: take me all the way back to life when y'all

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Speaker 1: you and your sister almost burnt down the house and

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Speaker 1: these hot dogs.

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Speaker 4: So my sister and I were born and raised in Englewood.

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Speaker 4: My sister still lives in the house that we grew

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Speaker 4: up in. Y'all ago, Yes, and.

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Speaker 1: That's crazy to think twenty one McDonald's later.

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Speaker 4: I mean, you know, we take a lot of pride

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Speaker 4: in living and existing and moving and supporting the communities

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Speaker 4: where we live. And so you know, if you got

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Speaker 4: a perfectly good house that works fine and suit your purposes,

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Speaker 4: there's no real reason for it not to still be

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Speaker 4: in your family.

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Speaker 1: And did you guys own it back then or were

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Speaker 1: you renting it?

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Speaker 4: I literally came home from the hospital to this house

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Speaker 4: my parents before they became McDonald's franchisees. My dad was

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Speaker 4: a cop and my mother was a social worker, so

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Speaker 4: they both had good government jobs. Wow, and they were

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Speaker 4: able to afford to buy this house on this very

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Speaker 4: small street in Inglewood, California.

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Speaker 1: I'm just curious, and you could share or not share,

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Speaker 1: but you know Inglewood has gentrified, and is you know,

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Speaker 1: buying a house over there as impossible.

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Speaker 2: I am genuinely.

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Speaker 1: Curious how much they bought a house for then and

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Speaker 1: how much does it work today.

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Speaker 4: So when I was growing up, my parent, my mom especially,

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Speaker 4: was like kids know what kids know, and grown ups

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Speaker 4: know what grown ups know.

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Speaker 3: So I'm gonna be honest and say I honestly.

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Speaker 4: And truly never knew what I can tell you, though,

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Speaker 4: is we have lived there long enough and remodeled, renovated,

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Speaker 4: change things, et cetera, that we have not completely paid

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Speaker 4: it off.

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Speaker 3: So we have pulled money out.

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Speaker 4: Which is the beauty of real estate as an investment,

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Speaker 4: right is you can use it in over time, you

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Speaker 4: can allow yourself to reinvest in yourself to beautify the

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Speaker 4: space that you're in through taking money out of your

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Speaker 4: house and then paying for that mortgage. So it's not

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Speaker 4: paid off even forty plus I'll say forty plus years later.

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Speaker 1: So that's like basically saying that the house is gorgeous.

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Speaker 5: Right.

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Speaker 4: We think it is beautiful, it works beautiful, and you know,

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Speaker 4: quite honestly, my mother has Alzheimer's, and so what that

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Speaker 4: means is that we have been able to change the

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Speaker 4: space to create a little mini apartment for her inside

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Speaker 4: the house, in a place that's familiar to her. Because if,

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Speaker 4: as you may know, with Alzheimer's patients, for them, everything

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Speaker 4: familiar is better. So if they can really and truly

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Speaker 4: be in a place where they know, hey, around this

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Speaker 4: corner is my bedroom, then that.

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Speaker 3: Is very helpful to them.

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Speaker 4: That's another reason why I feel especially blessed that we've

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Speaker 4: held on to the house because we didn't know that

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Speaker 4: our mom was going to develop Alzheimer's. But I'm so

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Speaker 4: glad that she's able to be in a space that's

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Speaker 4: been familiar to her for so long.

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Speaker 1: Yeah, and it kind of goes back to the naming

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Speaker 1: of this episode, is gonna be mc legacy legacy because

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Speaker 1: you guys definitely like even just saying that you kept

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Speaker 1: this house shows that you guys value this family culture

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Speaker 1: that you guys have. Kind of your parents kind of

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Speaker 1: knew you guys as a whole built so you and

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Speaker 1: your sister at the time. Are they when you're doing this?

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Speaker 1: Are they cops? And and would your mom do social worker?

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Speaker 3: Social worker?

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Speaker 4: So my parents got involved in the early nineteen eighties,

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Speaker 4: so this would have been even after we had McDonald's.

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Speaker 4: But as you can imagine, if you're going from a

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Speaker 4: career where you're used to catching criminals or helping families,

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Speaker 4: you don't know anything about McDonald's or being your own

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Speaker 4: business owner or anything like that. So they were a

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Speaker 4: lot of times away from home. So my sister and

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Speaker 4: I will be home by ourselves, and we had to

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Speaker 4: figure out how we were going to eat because unlike

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Speaker 4: my very coddle children who are left with meals and

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Speaker 4: all the other.

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Speaker 3: Kind of stuff. My mother was like, figure it out,

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Speaker 3: and we did.

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Speaker 4: And so this was one of the things that we

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Speaker 4: knew that we could cook that would taste good. You know,

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Speaker 4: we're not as you know, as a restaurant tour I know,

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Speaker 4: I don't know that we were thinking about this, but

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Speaker 4: there's no food safety issues, you can, I feel pretty sure,

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Speaker 4: although I honestly don't remember.

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Speaker 3: I think we would have.

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Speaker 4: Probably cooked the hot dogs in the microwave. I don't

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Speaker 4: know that we were necessarily using the stovetop.

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Speaker 1: But you know, hey, in here there's no microwaves, so

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Speaker 1: I like it no microwave, So making it work?

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Speaker 2: And how hard was it?

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Speaker 1: Do you know at least the history of like what

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Speaker 1: it took for your parents to get a McDonald's and

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Speaker 1: how did they stumble upon the opportunity.

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Speaker 4: So at the time, my mother's only sister, her name

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Speaker 4: or she's my auntie Jane, she was and her husband

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Speaker 4: were a franchisees at the time. They were in the

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Speaker 4: San Diego market and the and you know, they were

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Speaker 4: enfranchising even longer than my mom, and so my parents

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Speaker 4: were like, we have our good government job, so we're

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Speaker 4: not tripping. And at some point in time, there was

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Speaker 4: an African American regional manager who at the time was

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Speaker 4: responsible for finding franchisees well. He as well as McDonald's

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Speaker 4: as a corporation, they were looking to increase the number

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Speaker 4: of black franchisees. So when he met my I mean,

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Speaker 4: you know, my aunt became an approved operator, and I

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Speaker 4: think he met my mother and thought and proposed the idea.

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Speaker 4: They were kind of like, huh okay, And so they

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Speaker 4: both cashed in the retirement at their good government jobs.

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Speaker 4: And that your eyes just got big because it was

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Speaker 4: a big deal.

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Speaker 2: That's a high risk move.

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Speaker 4: That's a very high risk move, right, They cashed in

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Speaker 4: their retirements and bought their first restaurant. Now, my sister

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Speaker 4: and I were young girls at the time, so it

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Speaker 4: was really you know.

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Speaker 3: It was a big deal. It was a big risk,

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Speaker 3: but somehow they had the courage to do it.

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Speaker 1: That's a lot did that Now, I don't want to

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Speaker 1: skip forward, but I'm gonna So did that amount of

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Speaker 1: pressure play a role in possible separation later on?

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Speaker 4: No, So their separation was very specifically around my father

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Speaker 4: being a gambling addict. And I do talk about this

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Speaker 4: very openly in my book. My father was a gambler

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Speaker 4: for years, and while my mom knew that he liked

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Speaker 4: to go to the racetrack and you know, bid on horses,

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Speaker 4: she never realized that it had developed into a habit

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Speaker 4: that he couldn't control. And so, as you can imagine,

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Speaker 4: you know, this day and age, we are very used

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Speaker 4: to walking into a bank shoot at this point, right,

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Speaker 4: we do apple pay or. People weren't using a lot

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Speaker 4: of credit cards back in the early nineteen eighties.

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Speaker 3: They were using a lot of cash.

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Speaker 4: And so my father, being a gambling addict, surrounded by cash,

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Speaker 4: would literally take whole envelopes of money from the register

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Speaker 4: that should go into the bank, right and being building

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Speaker 4: McDonald's money.

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Speaker 1: Which oh, no, Papa, no, Papa, yes, said yes.

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Speaker 4: And so basically he gambled away a lot of money.

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Speaker 4: It was, I'll say, to put it briefly, it was

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Speaker 4: a very very large financial infidelity. I'm just gonna put

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Speaker 4: that there, yeah, okay, yeah, And so my mom was

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Speaker 4: not able to forgive that. She was not able to

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Speaker 4: get past the fact that he had, you know, I

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Speaker 4: think for her, honestly, I don't know if it was

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Speaker 4: so much like the oh, he's been financially unfaithful to me,

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Speaker 4: as how could you be so selfish as to ruin

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Speaker 4: the potentially ruin the lives of your wife, but even

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Speaker 4: more importantly, your daughters. We've done this, We've taken this

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Speaker 4: risk so that your daughters could have something more than

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Speaker 4: we ever thought we could have. And she just could

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Speaker 4: not get past that, and so she didn't and then

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Speaker 4: so then she decided to divorce him. Now, as you

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Speaker 4: can imagine, their Black franchises, this is the mid nineteen nineties,

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Speaker 4: mid to late nineteen nineties. And how long were they

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Speaker 4: the franchise at that point, Somewhere in the range of

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Speaker 4: seven or eight years. I don't know exactly, because I'll

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Speaker 4: say this, I'm pretty sure I was in sixth grade. Okay,

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Speaker 4: so somewhere in sixth grade, you're around ten or eleven.

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Speaker 4: So around the mid to late eighties, they had been

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Speaker 4: in around seven or so years, six or seven and

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Speaker 4: they only owned one at.

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Speaker 3: The time, or they owned two at the time.

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Speaker 2: Yeah, that's high pressure. She's under two, ye.

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Speaker 4: Right, you know, so she was, you know, appropriately unable

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Speaker 4: to forgive that fine.

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Speaker 3: So she was prepared to leave him. The issue.

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Speaker 4: Is that she was the black woman in the nineteen

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Speaker 4: eighties with two young daughters, and so she had to

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Speaker 4: figure out one is McDonald's gonna let me even continue?

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Speaker 4: Because the way that they all found out was we

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Speaker 4: were on a vacation. We used to go to Lake

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Speaker 4: Havasu with a bunch of other cops in their families.

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Speaker 3: We were on vacation. They called her and said, your

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Speaker 3: bills have not been paid.

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Speaker 2: Oh heck no, ye see, so he's gambling.

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Speaker 4: And if there's one thing any corporation like McDonald's is like,

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Speaker 4: is gonna not go for They're not going for their

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Speaker 4: bills not being paid.

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Speaker 1: So so just to backtrack for everyone that doesn't know,

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Speaker 1: can you do like a brief breakdown of McDonald's. I

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Speaker 1: have an idea that what it is, but definitely not

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Speaker 1: nearly as much knowledge as you do. So just do

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Speaker 1: a snapshot so people understand why you guys would be

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Speaker 1: paying McDonald's bills.

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Speaker 3: Yes, so.

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Speaker 4: Enfranchising, you have to pay what's called a franchising fee

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Speaker 4: or a royalty.

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Speaker 3: Use this knife before you burn yours.

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Speaker 4: Stabbing, thank you, So you have to pay a royalty

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Speaker 4: in order to be in business, and so we were

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Speaker 4: they were not paying he was not paying that royalty fee.

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Speaker 4: All that cash, unfortunately, was going to support his gambling

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Speaker 4: habit and so and you know, and of course there's

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Speaker 4: a variety of other bills.

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Speaker 3: So we have vendors.

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Speaker 4: Some of those vendors might if McDonald's pays the vendors first,

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Speaker 4: we will pay McDonald's back. Or the vendor is calling

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Speaker 4: McDonald's saying, hey, we haven't gotten paid for food and

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Speaker 4: in a certain amount of time, can you go to

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Speaker 4: your owner operator and find out what's going on, because

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Speaker 4: we are one of the biggest things that we're specifically

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Speaker 4: held accountable to as franchisees. It's paying our bills on

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Speaker 4: time like that is there are franchising standards.

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Speaker 3: That's one of them. Pay your bills on time?

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Speaker 2: And is this back?

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Speaker 1: Did McDonald's have a McDonald's university back then?

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Speaker 3: It's called Hamburger University?

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Speaker 2: Sorry, yes, I did a little bit of research.

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Speaker 3: Come on, all right, I'm a proud graduate of that's HU, right?

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Speaker 2: And how many years is hu?

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Speaker 3: HU is? A week?

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Speaker 5: Oh?

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Speaker 2: It's a week? Is it week? Two years?

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Speaker 4: It's okay, I'm gonna I'm gonna give you details how

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Speaker 4: that works out.

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Speaker 1: Okay, so wait, wait, backtrack. So your mom is on vacation.

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Speaker 3: Mom's on vacation, all of them were all on vacation.

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Speaker 2: Okay, she gets a call, she gets the call.

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Speaker 4: The call says, you have not been paying your bills,

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Speaker 4: and she says, holy stuff, holy but Jolie, and she

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Speaker 4: then you know, I don't think we left the trip,

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Speaker 4: but I think it because it was kind of like, oh,

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Speaker 4: surely this cannot be the case, Like, that's not.

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Speaker 3: Would you like mustard on ketchup on yours?

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Speaker 1: I'm gonna do it the way you do it first, Okay,

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Speaker 1: I want to live the whole experience.

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Speaker 3: Yes, so I don't have enough cheese. I'm gonna great

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Speaker 3: a little more cheese.

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Speaker 4: But so yeah, So then we get back, we realize

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Speaker 4: that the bills, in fact, she realized, because I didn't

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Speaker 4: know anything, she realized at the time that in fact,

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Speaker 4: the bills had not been paid and that McDonald's was

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Speaker 4: mad about it. And so it becomes a question of, well,

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Speaker 4: what happens do they just kick the whole family out.

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Speaker 4: My mom, because she's amazing, was able to convince McDonald's

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Speaker 4: to let her stay in the business. And that it

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Speaker 4: was my father who was the gambler who should be

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Speaker 4: kicked out, and they agreed to that. And so, you know,

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Speaker 4: people have a lot of things to say about McDonald's,

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Speaker 4: and everybody has their.

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Speaker 3: Own story experience.

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Speaker 4: One of my biggest feelings about McDonald's is gratitude for

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Speaker 4: giving my mother, a single woman at the time, a

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Speaker 4: chance to prove that she was more than what her

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Speaker 4: husband had done to her.

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Speaker 3: Wow, and so.

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Speaker 4: And the reason why that feels so palpable to me

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Speaker 4: especially is because she did have to take steps to

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Speaker 4: buy my father out because you know, he.

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Speaker 2: Was a co owner, and then she toy that dead too.

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Speaker 3: Well, she did not immediately because she couldn't.

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Speaker 4: But she Your question is a good one. She had

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Speaker 4: to get financing to be able, said as low as possible.

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Speaker 4: She had to get financing to be able to buy

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Speaker 4: him out and put herself in a position to repay

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Speaker 4: this debt.

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Speaker 1: So she had to even get into even more debt.

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Speaker 3: Yes, geez.

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Speaker 2: She had to really believe in herself too, right, she.

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Speaker 3: I mean, and have the fortitude.

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Speaker 4: And as you're grieving your marriage, yea grieving the vision

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Speaker 4: that you had for your life, you're caring for your

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Speaker 4: daughters who are so young and basically don't know anything

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Speaker 4: you know, and so it's at the.

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Speaker 1: Time, did you guys see her in any like emotional

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Speaker 1: distress or was she like a gangster?

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Speaker 4: She was an absolute gangster. I'm gonna tell you about

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Speaker 4: that in a second. But what I want to get

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Speaker 4: back to your question of the reason why I keep

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Speaker 4: harping on black single woman is because my mom went

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Speaker 4: to bank after bank trying to get the financing to

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Speaker 4: dig herself out of this hole, and bank after bank

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Speaker 4: after bank said no, they would not give her money.

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Speaker 4: And in fact, one of them when she walked in

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Speaker 4: said to her, where is your husband? And she said,

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Speaker 4: I don't have one, And they were like, there's nothing

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Speaker 4: we can do for you.

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Speaker 1: Wow.

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Speaker 4: Until one day she walked into the Culver City branch

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Speaker 4: was even either Culver City or Baldwin Hills branch of Wells.

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Speaker 2: Fargo Bank to Wells Fargo, there was.

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Speaker 4: A black woman there named Mona Maze, and my mom

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Speaker 4: laid it all on the line for Mona, and Mona

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Speaker 4: said okay, and she was able to get my mom

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Speaker 4: the financing that she need needed to move on by

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Speaker 4: my dad out get herself right with McDonald's and plan

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Speaker 4: for a future where she paid off the debt just

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Speaker 4: like you said.

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Speaker 2: Holy cow. So and she had to go through multiple

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Speaker 2: multiple for that.

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Speaker 1: I had read that and I was like I even

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Speaker 1: called Wells trying to get your contact.

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Speaker 2: It was like, girl, you don't get off my phone

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Speaker 2: with this.

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Speaker 1: But it's true, true, And that was in I mean,

360
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Speaker 1: no disrespect to the banks, but that was hard time

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Speaker 1: too as a black black woman, like she wasn't even white.

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Speaker 1: She was definitely like the opposite of and McDonald's is

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Speaker 1: almost like a forsurable you know when someone comes up

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Speaker 1: with a McDonald's loan. I heard those are like yes,

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Speaker 1: you know, so she had she had to go through

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Speaker 1: all that into to still fight and press on.

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Speaker 2: Yet she's pretty incredible.

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Speaker 3: Yeah, I like that.

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Speaker 1: You do rep the fact that she was a single mom.

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Speaker 1: I just became a single mom and I just wore

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Speaker 1: them days be hard, you know, especially handling it with grace, right,

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Speaker 1: you know, because they love to like be out there

373
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Speaker 1: like well she was a bitter or whatever, but like

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Speaker 1: to handle it with grace in a situation where it

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Speaker 1: was like to be honest, unfair.

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Speaker 4: Yeah, and she I can say with total honesty. Never

377
00:19:48,280 --> 00:19:51,399
Speaker 4: bad mouthed my dad did. We've only over the years

378
00:19:51,480 --> 00:19:54,360
Speaker 4: kind of gotten details out of her about what happened.

379
00:19:54,720 --> 00:19:59,040
Speaker 4: She wasn't trying to like harp on anything bad about him.

380
00:19:59,359 --> 00:20:02,919
Speaker 4: She was just like, it's me now, and you know,

381
00:20:03,119 --> 00:20:05,600
Speaker 4: we're rolling. And so we were lucky at the time

382
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Speaker 4: we had a woman. She was our babysitter and babysitter

383
00:20:10,280 --> 00:20:13,000
Speaker 4: to Minnie, and so we spent a lot of time

384
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Speaker 4: in her house, like you know, at the end of

385
00:20:14,800 --> 00:20:17,520
Speaker 4: the day, Like my mom had to really be physically

386
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Speaker 4: present in those restaurants a lot. And I think that's

387
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Speaker 4: really kind of where learning how to cook.

388
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Speaker 3: Things like this came from.

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Speaker 1: Wow, Oh my god, can the camera see that?

390
00:20:29,280 --> 00:20:31,880
Speaker 2: I don't know they can see it. That is crazy.

391
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Speaker 3: That's been a long time.

392
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Speaker 2: Do you feel just sidebar, we have to name we

393
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Speaker 2: have to name drop this.

394
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Speaker 1: What was the can you just tell us like thirty

395
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Speaker 1: seconds about this chop winning yeah situation.

396
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Speaker 3: Okay, So I was in Washington, d C.

397
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Speaker 4: At this amazing event called the Family Reunion, and there

398
00:20:54,960 --> 00:20:59,359
Speaker 4: was a chopped style not chopped, but chopped style competition.

399
00:20:59,640 --> 00:21:04,760
Speaker 4: Mister three baskets, three rounds, the whole nine and I

400
00:21:04,800 --> 00:21:06,760
Speaker 4: was on a team with four people including my sister

401
00:21:06,840 --> 00:21:08,480
Speaker 4: and this other one wonderful woman I was on the

402
00:21:08,560 --> 00:21:11,359
Speaker 4: other panel with and then a total stranger, and we won.

403
00:21:11,600 --> 00:21:13,400
Speaker 3: We were the overall Chop champions.

404
00:21:13,560 --> 00:21:15,880
Speaker 1: Yes, and I only had to shout that out because

405
00:21:16,840 --> 00:21:20,159
Speaker 1: this is something that I'm definitely I haven't even tried it,

406
00:21:20,160 --> 00:21:21,440
Speaker 1: but I'm gonna make it for my daughter.

407
00:21:21,520 --> 00:21:26,640
Speaker 2: Ooh, I'm gonna do thrids. Okay, oh sorry.

408
00:21:26,359 --> 00:21:27,600
Speaker 3: I'll take those, Sorry, Primellion.

409
00:21:29,640 --> 00:21:32,040
Speaker 1: This looks like something my daughter would absolutely love because

410
00:21:32,040 --> 00:21:33,480
Speaker 1: she just loves cheese.

411
00:21:33,640 --> 00:21:35,480
Speaker 2: I'll get her spaghetti. And it was just big cannam

412
00:21:35,560 --> 00:21:39,439
Speaker 2: with cheese. But this is all gooey. The bread is toasted,

413
00:21:39,480 --> 00:21:40,239
Speaker 2: which I do like.

414
00:21:40,400 --> 00:21:44,320
Speaker 1: The Other thing I love about this is she used butter,

415
00:21:44,720 --> 00:21:46,840
Speaker 1: and if you know anything about me, I.

416
00:21:46,800 --> 00:21:49,119
Speaker 2: Use a stick of butter like every two days.

417
00:21:49,160 --> 00:21:51,640
Speaker 1: It's really bad. This is why I have fat over

418
00:21:51,720 --> 00:21:55,639
Speaker 1: my abs. But this is gooey, cheesy, and you put

419
00:21:55,640 --> 00:21:57,720
Speaker 1: the mustard underneath. So I am dying to try it.

420
00:21:57,720 --> 00:21:59,600
Speaker 1: I'm gonna let us sit for like two sicks. It's

421
00:21:59,600 --> 00:22:02,639
Speaker 1: a little it is hot. It's hot, but before I

422
00:22:02,680 --> 00:22:05,040
Speaker 1: take a bite into it, let's go back, so your

423
00:22:05,040 --> 00:22:09,760
Speaker 1: mom successfully handles this transaction. You guys have no idea

424
00:22:09,960 --> 00:22:14,000
Speaker 1: babysitters are stepping in. Is your father still in the

425
00:22:14,040 --> 00:22:17,159
Speaker 1: picture kind of or does he like to a Houdini?

426
00:22:17,840 --> 00:22:19,160
Speaker 3: He pretty much does a Hudini?

427
00:22:19,400 --> 00:22:20,160
Speaker 2: Does that suck?

428
00:22:20,240 --> 00:22:22,720
Speaker 1: I'm sorry that happened to me in my situation. I'm like, why,

429
00:22:23,359 --> 00:22:25,880
Speaker 1: because then it's like double the responsibility, right.

430
00:22:28,240 --> 00:22:30,800
Speaker 3: I obviously cannot speak for my father. He is deceased. Now.

431
00:22:32,359 --> 00:22:35,600
Speaker 4: I think he was ashamed, and I think that shame

432
00:22:35,720 --> 00:22:39,159
Speaker 4: can be a lot not excusing his absence, but I

433
00:22:39,160 --> 00:22:43,040
Speaker 4: think he was just very embarrassed and because not only

434
00:22:43,920 --> 00:22:48,160
Speaker 4: did he mess everything up financially for my mother, sister,

435
00:22:48,240 --> 00:22:51,880
Speaker 4: and I, but he had borrowed from friends, from family,

436
00:22:51,960 --> 00:22:54,159
Speaker 4: like it was a it was an addiction, and so

437
00:22:54,440 --> 00:22:56,520
Speaker 4: you know, I don't treat that any differently than a

438
00:22:56,560 --> 00:23:00,280
Speaker 4: drug addiction that makes people make really bad decisions. But

439
00:23:00,359 --> 00:23:02,760
Speaker 4: I just think he, you know, as they said, my

440
00:23:02,800 --> 00:23:04,840
Speaker 4: mom got the friends, my mom got the life, she

441
00:23:04,920 --> 00:23:06,919
Speaker 4: got the businesses, she got the kids, she got the

442
00:23:07,119 --> 00:23:10,359
Speaker 4: she got everything, and he just kind of, you know,

443
00:23:11,000 --> 00:23:26,240
Speaker 4: crawled away into obsoletion. One of I think Nicole and

444
00:23:26,240 --> 00:23:30,600
Speaker 4: I Nicole's my sister. One of our shared regrets in

445
00:23:30,680 --> 00:23:37,280
Speaker 4: life is that somewhere we lived together after uh she

446
00:23:37,359 --> 00:23:39,600
Speaker 4: had already graduated from college. We both went to college

447
00:23:39,600 --> 00:23:43,280
Speaker 4: in the Bay Area and we lived together, and we

448
00:23:43,320 --> 00:23:46,520
Speaker 4: had reached out to a friend of his and gotten

449
00:23:46,520 --> 00:23:49,240
Speaker 4: his phone number, and we had his phone number on

450
00:23:49,520 --> 00:23:53,159
Speaker 4: our kid on our kitchen refrigerator, and we were planning

451
00:23:53,200 --> 00:23:55,919
Speaker 4: to reach out to him, really just in the spirit

452
00:23:56,000 --> 00:23:59,440
Speaker 4: of we're doing great, how are you like? We hadn't

453
00:23:59,440 --> 00:24:02,600
Speaker 4: talked spoken him in years, and he died before we

454
00:24:02,640 --> 00:24:05,240
Speaker 4: had a chance to reach out to him, and so

455
00:24:05,359 --> 00:24:09,680
Speaker 4: I wish that we had reached out to him and

456
00:24:09,840 --> 00:24:15,160
Speaker 4: re established that connection. I before I have my first son,

457
00:24:15,960 --> 00:24:18,960
Speaker 4: I remember talking to my husband and I was like, Babe,

458
00:24:18,960 --> 00:24:19,560
Speaker 4: I don't.

459
00:24:19,680 --> 00:24:21,600
Speaker 3: Like, what do dads do? I feel like I don't

460
00:24:21,600 --> 00:24:22,880
Speaker 3: really know what dads do.

461
00:24:23,640 --> 00:24:28,119
Speaker 4: And you know, I mean he was definitely around until early,

462
00:24:28,520 --> 00:24:32,359
Speaker 4: you know, middle elementary, sixth or seventh grade, but I

463
00:24:32,400 --> 00:24:34,880
Speaker 4: didn't never I certainly never got a chance to develop

464
00:24:35,000 --> 00:24:39,000
Speaker 4: a relationship with him as a teen, as a college student,

465
00:24:39,160 --> 00:24:42,000
Speaker 4: as an adult, all those things.

466
00:24:42,040 --> 00:24:45,800
Speaker 1: And I think we both wish that we had. So

467
00:24:45,840 --> 00:24:49,040
Speaker 1: he never like touched base again. No and then how

468
00:24:49,040 --> 00:24:51,399
Speaker 1: did your mom like she just did she? What story

469
00:24:51,400 --> 00:24:54,040
Speaker 1: did she come up with to make you, guys palette it?

470
00:24:54,600 --> 00:24:57,640
Speaker 4: So I think the worst or not, I almost say

471
00:24:57,640 --> 00:25:00,720
Speaker 4: the worst, but probably one of them, the most difficult

472
00:25:00,720 --> 00:25:03,920
Speaker 4: pieces of it that we never talked about it. There

473
00:25:04,040 --> 00:25:09,679
Speaker 4: was no acknowledgement that we should have feelings about the

474
00:25:09,680 --> 00:25:11,480
Speaker 4: fact that my parents were divorcing.

475
00:25:11,880 --> 00:25:12,840
Speaker 3: I talked about this in the.

476
00:25:12,760 --> 00:25:15,840
Speaker 2: Book so like it wasn't even like but there was.

477
00:25:15,920 --> 00:25:17,439
Speaker 3: Let me tell you exactly how it happened.

478
00:25:17,520 --> 00:25:23,240
Speaker 4: Yeah, we came home from wherever school, the babysitters wherever,

479
00:25:24,440 --> 00:25:27,880
Speaker 4: and my mom said, your dad and I are getting divorced.

480
00:25:28,400 --> 00:25:33,680
Speaker 4: And we said, so that means that I think. I said,

481
00:25:33,680 --> 00:25:36,199
Speaker 4: so Dad's not going to live here anymore, and she

482
00:25:36,320 --> 00:25:40,240
Speaker 4: said no, And then I started crying for a few minutes,

483
00:25:40,760 --> 00:25:43,680
Speaker 4: and then my sister started crying, and then my mom

484
00:25:43,760 --> 00:25:47,920
Speaker 4: started crying, and then we all stopped crying.

485
00:25:48,400 --> 00:25:51,320
Speaker 3: And we literally never spoke of it ever again.

486
00:25:52,320 --> 00:25:53,200
Speaker 2: Now we're there.

487
00:25:53,240 --> 00:25:56,800
Speaker 1: But I can't imagine you There was something you said

488
00:25:56,800 --> 00:26:00,879
Speaker 1: earlier in our interview that kind of makes sense. Why

489
00:26:00,920 --> 00:26:02,800
Speaker 1: maybe you guys, but I don't look at my.

490
00:26:02,760 --> 00:26:04,399
Speaker 2: Little daughter, she's three.

491
00:26:04,800 --> 00:26:07,120
Speaker 1: She goes through phase of missing her dad, and she's

492
00:26:07,160 --> 00:26:11,359
Speaker 1: like very expressive, like I miss daddy or whatever whatever.

493
00:26:11,440 --> 00:26:14,120
Speaker 2: It's really kind of sad. H it's actually sad.

494
00:26:14,280 --> 00:26:16,080
Speaker 1: No, No, I try to make like I just do

495
00:26:16,320 --> 00:26:19,840
Speaker 1: I miss too. But it was your space because earlier

496
00:26:19,840 --> 00:26:23,119
Speaker 1: in the interview you said my mom was the type

497
00:26:23,200 --> 00:26:26,560
Speaker 1: that this is adult conversation or a kid. Do you

498
00:26:26,640 --> 00:26:30,040
Speaker 1: feel like you didn't feel comfortable enough to say, hey,

499
00:26:30,080 --> 00:26:32,639
Speaker 1: I miss my dad, where is he or where are

500
00:26:32,640 --> 00:26:33,800
Speaker 1: you having those conversations?

501
00:26:33,800 --> 00:26:35,159
Speaker 2: She was like adult kid.

502
00:26:36,160 --> 00:26:42,959
Speaker 4: So I've had enough therapy to know that I didn't

503
00:26:43,560 --> 00:26:48,480
Speaker 4: know how to verbalize that I missed my dad. And

504
00:26:49,359 --> 00:26:53,920
Speaker 4: also I think my for whatever, and this is gonna

505
00:26:53,960 --> 00:26:57,760
Speaker 4: sound crazy, my mom would not have been a person

506
00:26:57,800 --> 00:27:00,720
Speaker 4: that I would have gone to to express the feelings

507
00:27:01,280 --> 00:27:04,480
Speaker 4: she was not. And and I said, she is wonderful

508
00:27:04,520 --> 00:27:08,800
Speaker 4: in many ways, but emotionally available, she is not. So

509
00:27:08,840 --> 00:27:11,160
Speaker 4: we we didn't live in a household where we were

510
00:27:11,560 --> 00:27:15,920
Speaker 4: hugging and kissing. It wasn't abusive, but it wasn't affectionate,

511
00:27:16,080 --> 00:27:18,119
Speaker 4: either verbally or physically.

512
00:27:18,320 --> 00:27:20,679
Speaker 3: You know, And so it wasn't you know.

513
00:27:20,880 --> 00:27:23,760
Speaker 4: I never went to my mom like, oh, this guy

514
00:27:23,880 --> 00:27:26,320
Speaker 4: just broke my heart or you know, oh, I'm going

515
00:27:26,320 --> 00:27:27,320
Speaker 4: shopping for a prom dress.

516
00:27:27,359 --> 00:27:28,360
Speaker 3: My mom wasn't a part of that.

517
00:27:28,560 --> 00:27:30,399
Speaker 2: Was just wasn't that person.

518
00:27:31,320 --> 00:27:33,199
Speaker 1: Oh, so it was like that was the that was

519
00:27:33,480 --> 00:27:36,040
Speaker 1: that was our householder, that was your household culture, that

520
00:27:36,119 --> 00:27:39,399
Speaker 1: was our household culture. That's that's I could only imagine

521
00:27:39,440 --> 00:27:43,679
Speaker 1: how difficult that would be because, yeah, I mean just

522
00:27:43,760 --> 00:27:45,439
Speaker 1: because I'm just a new mom and I see my

523
00:27:45,520 --> 00:27:46,760
Speaker 1: daughter very much.

524
00:27:46,760 --> 00:27:50,440
Speaker 2: Expressive, like oh my bady, I saw fly so much.

525
00:27:52,440 --> 00:27:53,720
Speaker 2: My goodness, girlfriend.

526
00:27:54,400 --> 00:27:57,960
Speaker 1: But but it makes sense if culturally in this household.

527
00:27:58,000 --> 00:27:59,119
Speaker 1: You know, I grew up in a house where my

528
00:27:59,160 --> 00:28:03,040
Speaker 1: mom didn't hug us, so like that was just the

529
00:28:03,119 --> 00:28:06,320
Speaker 1: norm I longed for. So now this poor child is

530
00:28:06,359 --> 00:28:10,959
Speaker 1: a hugger, cuddler, and I love you, right, but I

531
00:28:11,000 --> 00:28:13,240
Speaker 1: get it. So it doesn't sound crazy. It just sounds

532
00:28:13,280 --> 00:28:16,359
Speaker 1: like it's unfortunate that you guys had to experience that.

533
00:28:16,680 --> 00:28:20,240
Speaker 4: Yeah, And like I said, I've been lucky enough to

534
00:28:20,280 --> 00:28:25,399
Speaker 4: have enough therapy. I think the biggest impact for us.

535
00:28:25,840 --> 00:28:28,520
Speaker 4: And I talk about this very I think rationally because

536
00:28:29,160 --> 00:28:32,280
Speaker 4: in my in my experience, I've really had to learn

537
00:28:32,320 --> 00:28:34,040
Speaker 4: how to connect with feelings because I.

538
00:28:34,040 --> 00:28:38,400
Speaker 2: Never you are you grew up disassociated.

539
00:28:37,800 --> 00:28:40,920
Speaker 3: Very disassociated from feeling like we never you know.

540
00:28:41,040 --> 00:28:44,840
Speaker 4: So last night my youngest son is being baptized at

541
00:28:44,840 --> 00:28:46,880
Speaker 4: the end of this month. We had a conversation with

542
00:28:47,720 --> 00:28:50,840
Speaker 4: the pastor and his wife of that church and they said, Cyrus,

543
00:28:50,880 --> 00:28:53,600
Speaker 4: how are you feeling? And he said nervous, but I

544
00:28:53,640 --> 00:28:56,520
Speaker 4: feel okay, And they were like, glad that you were

545
00:28:56,560 --> 00:29:00,200
Speaker 4: able to My kids have lots of emotional language. My

546
00:29:00,240 --> 00:29:04,640
Speaker 4: mom wasn't acknowledging that I was sad or angry or fearful.

547
00:29:04,920 --> 00:29:08,680
Speaker 4: We never, we didn't have conversations around emotional language, and

548
00:29:08,720 --> 00:29:12,040
Speaker 4: she certainly didn't express those things to us. So you said,

549
00:29:12,080 --> 00:29:14,880
Speaker 4: you asked me, how did she handle it? She didn't

550
00:29:14,920 --> 00:29:17,480
Speaker 4: know how to handle it any other way than a jeep.

551
00:29:17,600 --> 00:29:20,280
Speaker 4: She put her head down. She's like, I'm about to

552
00:29:20,280 --> 00:29:23,480
Speaker 4: save this whole situation. I'm taking care of my daughters.

553
00:29:23,520 --> 00:29:27,080
Speaker 2: Did you ever see her crime in that moment.

554
00:29:26,800 --> 00:29:31,160
Speaker 4: Where she said the divorce, the divorce? But other than that, no,

555
00:29:31,600 --> 00:29:32,400
Speaker 4: did you?

556
00:29:32,440 --> 00:29:34,760
Speaker 2: Did you and your sister have those I have a

557
00:29:34,800 --> 00:29:35,640
Speaker 2: twin sister.

558
00:29:38,400 --> 00:29:40,360
Speaker 3: Exciting to those of us who don't have twins, it's

559
00:29:40,400 --> 00:29:41,640
Speaker 3: so cooling.

560
00:29:42,000 --> 00:29:43,560
Speaker 2: It's all exciting. If you look alike.

561
00:29:45,040 --> 00:29:49,560
Speaker 1: But did you and your sister talk about those emotions

562
00:29:49,560 --> 00:29:52,560
Speaker 1: at all or at the time where you just so disassociated,

563
00:29:52,600 --> 00:29:56,200
Speaker 1: you didn't know what those feelings, how to identify those feelings.

564
00:29:56,240 --> 00:29:59,760
Speaker 4: Over time, yes, we've grown up to start having those

565
00:29:59,800 --> 00:30:02,760
Speaker 4: convers but we weren't like little girls in the room

566
00:30:03,360 --> 00:30:05,800
Speaker 4: because we shared a room for a long time, but

567
00:30:05,840 --> 00:30:09,320
Speaker 4: we were not little girls in the room saying you know, oh,

568
00:30:09,360 --> 00:30:11,360
Speaker 4: I wish that mom, you wish that mom would.

569
00:30:11,240 --> 00:30:13,720
Speaker 3: Hug you, or we didn't know, or I miss it. It

570
00:30:13,760 --> 00:30:17,760
Speaker 3: was just or no, geez, that's a lot. I don't know,

571
00:30:18,280 --> 00:30:19,280
Speaker 3: and it sounds.

572
00:30:20,560 --> 00:30:24,120
Speaker 4: Crazy to say out loud, but that I can't be anything.

573
00:30:24,280 --> 00:30:27,000
Speaker 1: I don't think it sounds crazy. I think there's people

574
00:30:27,000 --> 00:30:29,120
Speaker 1: out there that can relate. And I'm glad you're open

575
00:30:29,240 --> 00:30:31,720
Speaker 1: enough and you've done enough work to say it, because

576
00:30:31,720 --> 00:30:34,840
Speaker 1: people go through this, even in twenty twenty four. I mean,

577
00:30:34,880 --> 00:30:37,920
Speaker 1: mental health is still brand new to the world. But

578
00:30:39,240 --> 00:30:42,480
Speaker 1: it's just crazy to think about the family legacy and

579
00:30:42,560 --> 00:30:44,080
Speaker 1: still see these pockets of.

580
00:30:46,000 --> 00:30:47,400
Speaker 2: What's the word like.

581
00:30:49,160 --> 00:30:51,880
Speaker 1: Passed on little demons, you know, kind of I don't

582
00:30:51,920 --> 00:30:55,400
Speaker 1: know the word that I would use, but generational.

583
00:30:56,680 --> 00:30:58,600
Speaker 4: I mean, a part of it is trauma. And the

584
00:30:58,680 --> 00:31:04,960
Speaker 4: reason why I say trauma, excuse me. I one time

585
00:31:05,080 --> 00:31:09,120
Speaker 4: asked my mom, you know what, and this was I was,

586
00:31:09,240 --> 00:31:12,880
Speaker 4: this was relatively advanced in her journey with Alzheimer's, but

587
00:31:13,040 --> 00:31:16,040
Speaker 4: she was at this time much more kind of aware,

588
00:31:16,200 --> 00:31:19,840
Speaker 4: and she's aware and alert, but she definitely her illness

589
00:31:19,840 --> 00:31:24,480
Speaker 4: continues to increase, right, And so I asked her, you know,

590
00:31:25,160 --> 00:31:28,440
Speaker 4: I forget the exact question, but something along the lines of,

591
00:31:29,040 --> 00:31:31,920
Speaker 4: you know, what was your life like when you were young,

592
00:31:32,000 --> 00:31:33,200
Speaker 4: or like how did you what did you when your

593
00:31:33,240 --> 00:31:35,680
Speaker 4: brothers and sisters you were or how do you feel

594
00:31:35,720 --> 00:31:39,000
Speaker 4: like the emotional things were happening in your household? And

595
00:31:39,120 --> 00:31:43,840
Speaker 4: her response to me was, you know, when my brothers

596
00:31:43,880 --> 00:31:46,880
Speaker 4: and sisters left the house, I was not even sure

597
00:31:46,960 --> 00:31:50,600
Speaker 4: that they would come home safely because we lived in

598
00:31:50,680 --> 00:31:53,960
Speaker 4: New Orleans in the nineteen forties and fifties, and your

599
00:31:54,000 --> 00:31:59,640
Speaker 4: family members sometimes would just disappear, So we weren't developing connections.

600
00:31:59,640 --> 00:32:06,200
Speaker 4: We could afford to be hyper emotionally connected. And that really,

601
00:32:06,360 --> 00:32:09,800
Speaker 4: I was like, A, this makes a lot of sense

602
00:32:09,840 --> 00:32:11,520
Speaker 4: to me because I can look at my mother and

603
00:32:11,600 --> 00:32:15,040
Speaker 4: all of her siblings and see they are wonderful and

604
00:32:15,160 --> 00:32:19,120
Speaker 4: loving people. But my generation, me and our cousins, we

605
00:32:19,240 --> 00:32:26,960
Speaker 4: are so much more effusively real, you know, emotional when

606
00:32:27,000 --> 00:32:29,280
Speaker 4: it comes to connecting with each other than all of

607
00:32:29,320 --> 00:32:31,560
Speaker 4: my mom and her parents. I don't know how we've

608
00:32:31,600 --> 00:32:35,240
Speaker 4: all kind of gotten out of started to break that cycle,

609
00:32:35,600 --> 00:32:39,320
Speaker 4: but it's so clear to me where it starts, and

610
00:32:39,360 --> 00:32:43,160
Speaker 4: that this is really a part of the African American

611
00:32:43,600 --> 00:32:49,080
Speaker 4: systemic racist experience, that we carry that, and.

612
00:32:48,880 --> 00:32:50,719
Speaker 3: We you and I we're moms.

613
00:32:50,760 --> 00:32:52,400
Speaker 4: You know, my kids are older than yours, but we're

614
00:32:52,400 --> 00:32:55,880
Speaker 4: moms raising the same generation of kids, and our kids

615
00:32:55,920 --> 00:32:58,040
Speaker 4: will have a very different experience. I don't know if

616
00:32:58,080 --> 00:33:01,760
Speaker 4: you've had therapy, but I have, my husband has, and

617
00:33:01,840 --> 00:33:05,080
Speaker 4: so we now know how important it is when I

618
00:33:05,120 --> 00:33:08,320
Speaker 4: make a mistake, I apologize to my kids, and.

619
00:33:08,200 --> 00:33:10,640
Speaker 2: That's me right, yes, And.

620
00:33:12,560 --> 00:33:15,040
Speaker 1: I think also people need to remember apology is the

621
00:33:15,040 --> 00:33:17,920
Speaker 1: best way to end the argument. They're all gonna be

622
00:33:18,000 --> 00:33:21,560
Speaker 1: arguing mad all day. An apology will reset it to

623
00:33:22,200 --> 00:33:24,880
Speaker 1: you know, it's the best hidden secret accountability. Same thing

624
00:33:24,960 --> 00:33:27,280
Speaker 1: I did it, I'm sorry, won't happen again, or I'll

625
00:33:27,280 --> 00:33:29,360
Speaker 1: try to do better, I can't do better, or whatever.

626
00:33:29,880 --> 00:33:32,440
Speaker 2: But accountability and apology is probably.

627
00:33:31,960 --> 00:33:39,040
Speaker 1: The easiest way to end nagging drama, arguing everything, and people.

628
00:33:38,920 --> 00:33:40,200
Speaker 4: Like for what?

629
00:33:40,880 --> 00:33:42,920
Speaker 1: But I am curious and this is a sidebar, and

630
00:33:43,000 --> 00:33:44,440
Speaker 1: we got to go back to your story because I.

631
00:33:44,440 --> 00:33:45,120
Speaker 2: Want to hear about it.

632
00:33:45,560 --> 00:33:51,080
Speaker 1: But as a mom, I feel like what makes me

633
00:33:51,240 --> 00:33:55,120
Speaker 1: resilient and probably makes you and your sister resilient, I'm

634
00:33:55,120 --> 00:33:58,880
Speaker 1: gonna use the word resilient and your mother resilient is

635
00:33:59,160 --> 00:34:02,920
Speaker 1: probably the hardship that you had to go through. When

636
00:34:02,960 --> 00:34:05,600
Speaker 1: I look at my teeny bopper and I heard you

637
00:34:05,640 --> 00:34:08,919
Speaker 1: say coddle to your kid. You came from your mouth. Okay,

638
00:34:08,960 --> 00:34:12,120
Speaker 1: I don't know your kid, but do you feel like

639
00:34:14,000 --> 00:34:18,000
Speaker 1: and I'm definitely afraid of this is I want my

640
00:34:18,120 --> 00:34:20,600
Speaker 1: daughter to have this resilience, this like.

641
00:34:20,719 --> 00:34:26,960
Speaker 2: Grit, right? But maybe girl? I mean, she already showing

642
00:34:27,040 --> 00:34:29,920
Speaker 2: signs of coddled.

643
00:34:30,600 --> 00:34:33,040
Speaker 1: You know, she has the best or whatever, And I

644
00:34:33,040 --> 00:34:35,920
Speaker 1: take pride in it because we come from nothing. But

645
00:34:36,280 --> 00:34:39,600
Speaker 1: are you fearful that the coddling will take away that resilience?

646
00:34:39,640 --> 00:34:43,400
Speaker 1: Is it possible to love and create that grit of resilience?

647
00:34:43,440 --> 00:34:44,520
Speaker 2: Is it even possible?

648
00:34:45,280 --> 00:34:50,600
Speaker 4: So here's because I think about this often and even

649
00:34:50,719 --> 00:34:53,080
Speaker 4: you know. So my husband and I were moving and

650
00:34:53,239 --> 00:34:56,920
Speaker 4: we were like, should we stay here in this slightly

651
00:34:56,960 --> 00:35:01,000
Speaker 4: grittier community or do we move to this slightly more

652
00:35:01,120 --> 00:35:02,480
Speaker 4: upscale community.

653
00:35:02,800 --> 00:35:05,120
Speaker 3: What do we want our kids to experience? What is

654
00:35:05,160 --> 00:35:06,080
Speaker 3: it going to mean?

655
00:35:06,520 --> 00:35:06,719
Speaker 1: You know?

656
00:35:06,800 --> 00:35:09,200
Speaker 4: So I say, that's one example of all the different

657
00:35:09,200 --> 00:35:12,520
Speaker 4: ways that I think about and I worry about how

658
00:35:12,600 --> 00:35:15,600
Speaker 4: my kids, especially my boys. I have two black boys

659
00:35:16,120 --> 00:35:18,600
Speaker 4: that I'm raising. What does it look like? And so

660
00:35:19,080 --> 00:35:22,799
Speaker 4: the way that I resolve this issue for me is

661
00:35:23,719 --> 00:35:28,240
Speaker 4: one I do try to make sure that I build

662
00:35:28,400 --> 00:35:33,200
Speaker 4: in moments of shall we say, the need for resilience

663
00:35:33,280 --> 00:35:36,759
Speaker 4: in our household. So our boys they you know, they

664
00:35:36,840 --> 00:35:39,680
Speaker 4: start with chores and maybe ten is a little bit late.

665
00:35:39,760 --> 00:35:41,399
Speaker 4: So don't yell at me if ten it is too late.

666
00:35:41,560 --> 00:35:44,920
Speaker 4: They start with chores at ten, laundry, trash, all that

667
00:35:45,000 --> 00:35:47,640
Speaker 4: stuff that they're responsible for that they have to be

668
00:35:47,760 --> 00:35:48,479
Speaker 4: willing to earn.

669
00:35:48,680 --> 00:35:48,839
Speaker 5: Right.

670
00:35:49,560 --> 00:35:53,200
Speaker 3: Also, try to build in some amount of like financial accountability,

671
00:35:53,280 --> 00:35:55,680
Speaker 3: so they do get an allowance, they're not out allowed

672
00:35:55,719 --> 00:35:58,560
Speaker 3: to spend outside of it unless they get money. Like

673
00:35:58,600 --> 00:36:01,680
Speaker 3: for a birthday has an Apple watch. He bought it

674
00:36:01,719 --> 00:36:03,040
Speaker 3: with his own birthday money.

675
00:36:03,120 --> 00:36:06,600
Speaker 4: I'm not buying you an Apple Watch because you don't

676
00:36:06,640 --> 00:36:08,960
Speaker 4: need one, and I'm not spending that much money on

677
00:36:09,000 --> 00:36:11,280
Speaker 4: a device for a kid. You got the birthday money,

678
00:36:11,560 --> 00:36:14,480
Speaker 4: you have at it, you go for it. But I'm

679
00:36:14,480 --> 00:36:16,520
Speaker 4: not doing that, and so we do. I do try

680
00:36:16,560 --> 00:36:19,279
Speaker 4: to make sure I draw some financial boundary so they

681
00:36:19,280 --> 00:36:21,960
Speaker 4: don't just think, oh, whatever it is, I can get

682
00:36:21,960 --> 00:36:22,880
Speaker 4: it and it's all good.

683
00:36:23,840 --> 00:36:27,839
Speaker 3: But at the end of the day, my kids as

684
00:36:27,960 --> 00:36:28,160
Speaker 3: was I.

685
00:36:28,160 --> 00:36:30,120
Speaker 4: Because I went to a private school from seventh through

686
00:36:30,120 --> 00:36:33,120
Speaker 4: really out my whole life, but an elite private school

687
00:36:33,160 --> 00:36:36,800
Speaker 4: from seventh through twelfth grade, my kids are going to

688
00:36:36,840 --> 00:36:42,000
Speaker 4: have a similar experience and their peers parents have the

689
00:36:42,040 --> 00:36:45,919
Speaker 4: privilege to not think about these things, and yet their

690
00:36:46,040 --> 00:36:50,040
Speaker 4: kids grow up with a level of accountability and resilience

691
00:36:50,320 --> 00:36:52,040
Speaker 4: in some way, shape or form, because they do go

692
00:36:52,160 --> 00:36:52,560
Speaker 4: on to.

693
00:36:52,560 --> 00:36:53,359
Speaker 3: Do things right.

694
00:36:53,360 --> 00:36:55,840
Speaker 4: They go on to be professionals and have careers and

695
00:36:55,880 --> 00:36:58,400
Speaker 4: go to college and be responsible. So I feel like

696
00:36:59,040 --> 00:37:01,879
Speaker 4: I'm probably just raising a child that may be more

697
00:37:01,920 --> 00:37:04,000
Speaker 4: similarly situated to some of their peers.

698
00:37:04,160 --> 00:37:06,359
Speaker 3: Not completely, because trust.

699
00:37:06,040 --> 00:37:08,240
Speaker 4: Me, we were doing our first sleepover at a friend's

700
00:37:08,280 --> 00:37:12,560
Speaker 4: house and I'm driving there, like, hey, you see this neighborhood.

701
00:37:12,920 --> 00:37:15,399
Speaker 4: This ain't our neighborhood. You see, you see their house,

702
00:37:15,440 --> 00:37:17,839
Speaker 4: and how that we don't live like that. So don't

703
00:37:17,880 --> 00:37:21,000
Speaker 4: go in there touching. Look in feel you have a

704
00:37:21,000 --> 00:37:25,000
Speaker 4: different life than a lot of these kids. But they

705
00:37:25,040 --> 00:37:28,359
Speaker 4: perhaps get to experience more of the creature comforts than

706
00:37:28,400 --> 00:37:31,640
Speaker 4: you and I did. But they're still they're gonna see

707
00:37:31,680 --> 00:37:34,560
Speaker 4: things and they're going to know that they're different. One

708
00:37:34,560 --> 00:37:36,560
Speaker 4: because of the color of their skin. And two, I

709
00:37:36,560 --> 00:37:38,560
Speaker 4: don't know how you're living, but I'm not living like

710
00:37:38,600 --> 00:37:41,400
Speaker 4: the people where I took my son to this house.

711
00:37:41,680 --> 00:37:42,879
Speaker 3: Okay, okay, And so.

712
00:37:43,080 --> 00:37:45,160
Speaker 4: You know, I think that that you know, you get

713
00:37:45,719 --> 00:37:49,200
Speaker 4: there are moments in time where your kids are going

714
00:37:49,239 --> 00:37:52,719
Speaker 4: to have to They're gonna they are they're regardless, They're

715
00:37:52,760 --> 00:37:56,799
Speaker 4: gonna have to navigate these situations in a variety of

716
00:37:56,840 --> 00:38:00,359
Speaker 4: different ways, and that's going to build resilience in ways

717
00:38:00,360 --> 00:38:04,120
Speaker 4: that I think you're not giving yourself or your child

718
00:38:04,160 --> 00:38:04,719
Speaker 4: credit for it.

719
00:38:05,000 --> 00:38:07,000
Speaker 1: And I hope so, I mean, three years old, I'm

720
00:38:07,000 --> 00:38:10,160
Speaker 1: getting lectures from the friends saying, oh, come on, man,

721
00:38:10,200 --> 00:38:13,480
Speaker 1: you you about to create a monster. All right, let's

722
00:38:13,520 --> 00:38:16,479
Speaker 1: take a bite of this. I didn't want the cheese

723
00:38:16,520 --> 00:38:18,279
Speaker 1: to get this cold. But let's try it.

724
00:38:18,360 --> 00:38:33,960
Speaker 5: Okay, I'll been play too much better on the first one.

725
00:38:34,560 --> 00:38:35,799
Speaker 3: I'm not giving you credit yet.

726
00:38:36,640 --> 00:38:37,720
Speaker 2: I'm not giving you credit.

727
00:38:38,560 --> 00:38:41,520
Speaker 4: Well, you complain about these turkey hot dogs, but they

728
00:38:41,520 --> 00:38:42,560
Speaker 4: are good.

729
00:38:43,520 --> 00:38:46,200
Speaker 5: I want to get the mustard and the cheese together.

730
00:38:47,080 --> 00:38:48,400
Speaker 3: I'm the lie.

731
00:38:48,440 --> 00:38:52,040
Speaker 2: This is great, but I want more of the you know,

732
00:38:54,200 --> 00:38:54,720
Speaker 2: I'm happy.

733
00:38:57,520 --> 00:38:58,000
Speaker 3: It's great.

734
00:38:59,000 --> 00:39:01,840
Speaker 1: I could see why you didn't do to touch it.

735
00:39:01,840 --> 00:39:10,120
Speaker 1: It's the mustard and cheese. Wow, that's good for you listeners.

736
00:39:11,040 --> 00:39:15,560
Speaker 1: I'm sorry, hold on, it was good.

737
00:39:17,719 --> 00:39:18,920
Speaker 4: I don't know if I gave you my list of

738
00:39:19,000 --> 00:39:21,680
Speaker 4: ingredients you want me to give you while you're taking

739
00:39:21,680 --> 00:39:22,040
Speaker 4: your sip?

740
00:39:22,160 --> 00:39:24,480
Speaker 3: Yeah, go ahead, all right. So we kind of.

741
00:39:24,480 --> 00:39:26,920
Speaker 4: Talked about it as we went along. But your simple

742
00:39:27,040 --> 00:39:30,600
Speaker 4: ingredients are gonna be hot dogs. If you're a vegan,

743
00:39:30,640 --> 00:39:33,080
Speaker 4: I guess you could do vegan dogs, or you can

744
00:39:33,120 --> 00:39:34,960
Speaker 4: do we have some turkey dogs and we have some

745
00:39:35,000 --> 00:39:38,680
Speaker 4: classic dogs here. I prefer a block of sadared cheese

746
00:39:38,719 --> 00:39:40,400
Speaker 4: that you great. I'm not gonna lie. When we were

747
00:39:40,400 --> 00:39:42,920
Speaker 4: growing up, we had pre shredded cheese, but I prefer

748
00:39:43,800 --> 00:39:46,440
Speaker 4: freshly grated cheese. So I asked for a block of cheese,

749
00:39:46,719 --> 00:39:50,319
Speaker 4: regular old frenches, yellow mustard, and a hot dog bun

750
00:39:50,360 --> 00:39:51,080
Speaker 4: of your choice.

751
00:39:51,480 --> 00:39:54,279
Speaker 3: Those are really all for ingredients, but.

752
00:39:55,960 --> 00:39:59,200
Speaker 1: I want to highlight that she toasted the bread in

753
00:39:59,360 --> 00:40:01,240
Speaker 1: butter both sides.

754
00:40:01,680 --> 00:40:03,600
Speaker 2: Okay, that makes a huge world of a difference.

755
00:40:03,600 --> 00:40:06,560
Speaker 1: So you're out there in your cabinets at home pulling

756
00:40:06,560 --> 00:40:09,560
Speaker 1: out some cold ass bread and put some cheese on it.

757
00:40:09,560 --> 00:40:12,480
Speaker 1: It's not gonna work. She put the mustard directly on

758
00:40:12,520 --> 00:40:16,760
Speaker 1: the hot dog. Then she put the shredded cheddar on top,

759
00:40:17,080 --> 00:40:19,360
Speaker 1: re put it in the pan, heated it up so

760
00:40:19,400 --> 00:40:21,480
Speaker 1: it melts it over the mustard.

761
00:40:21,719 --> 00:40:27,239
Speaker 2: Brilliantly done. I feel like a celebrity chef. I mean,

762
00:40:27,880 --> 00:40:31,319
Speaker 2: what do you call it? The person that judges them?

763
00:40:31,360 --> 00:40:36,800
Speaker 1: Back to your story, let's go back to the legacy.

764
00:40:37,239 --> 00:40:40,359
Speaker 1: Sorry to sidetrack with the parents and you think I'm

765
00:40:40,360 --> 00:40:42,880
Speaker 1: still in the new mom trying to figure out ray

766
00:40:42,960 --> 00:40:48,319
Speaker 1: and Jesus, I don't raise a monster. But back to

767
00:40:48,360 --> 00:40:51,440
Speaker 1: your mom's story. Your dad's been gone for a while.

768
00:40:52,239 --> 00:40:55,400
Speaker 1: Your mom, I'm assuming, pays off the debts, gets some

769
00:40:55,480 --> 00:40:59,279
Speaker 1: good graces. How many restaurants does she have at this point?

770
00:41:00,440 --> 00:41:01,000
Speaker 3: Excuse me?

771
00:41:03,840 --> 00:41:08,279
Speaker 4: So mom eventually had an opportunity that was presented to

772
00:41:08,320 --> 00:41:12,759
Speaker 4: her to buy, to sell her to high volume in

773
00:41:12,960 --> 00:41:18,320
Speaker 4: slightly more la I'm sorry, in slightly wider areas Clover

774
00:41:18,400 --> 00:41:21,440
Speaker 4: City adjacent and then about a mile or so away

775
00:41:21,560 --> 00:41:26,439
Speaker 4: on what was then Rodeo and Los Librea, sell those

776
00:41:26,440 --> 00:41:30,920
Speaker 4: to higher volume restaurants and buy restaurants in Compton and

777
00:41:31,040 --> 00:41:31,840
Speaker 4: Lynnwood area.

778
00:41:31,920 --> 00:41:34,520
Speaker 3: And she decided to do that. So in nineteen ninety five.

779
00:41:35,040 --> 00:41:38,160
Speaker 4: Why was she encouraged to do that she was offered

780
00:41:38,400 --> 00:41:41,600
Speaker 4: the opportunity to because first of all, it's a little

781
00:41:41,640 --> 00:41:45,200
Speaker 4: bit easier at times to run an organization with larger

782
00:41:45,280 --> 00:41:49,160
Speaker 4: with a larger number of restaurants. These current times were

783
00:41:49,160 --> 00:41:53,359
Speaker 4: in very, very challenging for a variety of reasons. We

784
00:41:53,400 --> 00:41:57,000
Speaker 4: are able to survive as an organization and float literally

785
00:41:57,040 --> 00:41:59,759
Speaker 4: float sinking a little bit because it's such hard times

786
00:41:59,840 --> 00:42:02,600
Speaker 4: because of the size of our organization. When you're a

787
00:42:02,640 --> 00:42:07,440
Speaker 4: smaller number of restaurants operator, it's difficult you can't spread

788
00:42:07,440 --> 00:42:12,800
Speaker 4: the losses out as wide and so and also for Mom,

789
00:42:13,120 --> 00:42:16,040
Speaker 4: you know, it was important to her that she demonstrate

790
00:42:16,200 --> 00:42:20,040
Speaker 4: to anybody out there that a restaurant in a predominantly

791
00:42:20,080 --> 00:42:24,000
Speaker 4: black and brown community can be as successful successfully want

792
00:42:24,040 --> 00:42:27,920
Speaker 4: as successfully run, as profitable and as reputable as a

793
00:42:27,960 --> 00:42:31,480
Speaker 4: restaurant in you know, in an area that's Culver City adjacent.

794
00:42:31,640 --> 00:42:35,000
Speaker 1: But I'm just curious, why was why was it important

795
00:42:35,040 --> 00:42:37,240
Speaker 1: for them to say give up these two.

796
00:42:37,080 --> 00:42:41,080
Speaker 4: For for those two because that was the finances of

797
00:42:41,120 --> 00:42:46,160
Speaker 4: the deal. Those two restaurants were worth about the same

798
00:42:46,280 --> 00:42:47,320
Speaker 4: as these other five.

799
00:42:47,880 --> 00:42:49,240
Speaker 2: Oh it was two for five?

800
00:42:49,400 --> 00:42:49,760
Speaker 3: Correct?

801
00:42:49,840 --> 00:42:53,080
Speaker 2: Oh okay, okay, that's that's okay, that's where I got lost.

802
00:42:53,120 --> 00:42:56,879
Speaker 3: Sorry, No, what's going on? I'm sorry, and I may

803
00:42:56,880 --> 00:43:00,520
Speaker 3: have missmoken. I'm sorry. So she's so too for five?

804
00:43:00,680 --> 00:43:02,640
Speaker 1: Yes, Oh, well go ahead, mama, be it be.

805
00:43:04,680 --> 00:43:05,080
Speaker 3: A boss.

806
00:43:05,400 --> 00:43:07,520
Speaker 2: That sounds like a good deal. Okay, so she did.

807
00:43:07,680 --> 00:43:10,520
Speaker 4: Okay, so from there, so from there she steadily grew.

808
00:43:10,600 --> 00:43:13,359
Speaker 4: Now I was very happy. I knew since the tenth

809
00:43:13,400 --> 00:43:15,040
Speaker 4: grade I wanted to be a lawyer. I didn't have

810
00:43:15,080 --> 00:43:16,880
Speaker 4: any interest in the businesses.

811
00:43:16,960 --> 00:43:18,560
Speaker 1: And like when she came home and said, you got

812
00:43:18,560 --> 00:43:19,920
Speaker 1: to do a ship? Did you ever have to do

813
00:43:19,920 --> 00:43:21,200
Speaker 1: a ship to McDonald's.

814
00:43:21,480 --> 00:43:24,759
Speaker 4: She never required us to work in the restaurant. I

815
00:43:24,800 --> 00:43:27,040
Speaker 4: did choose to work there the summer between tenth and

816
00:43:27,080 --> 00:43:30,960
Speaker 4: eleventh grade, and I was apparently pretty slow and you know,

817
00:43:31,120 --> 00:43:33,239
Speaker 4: kind of a mess. But you know, I did it.

818
00:43:33,280 --> 00:43:35,480
Speaker 4: I wanted to earn some extra cash, and so I did.

819
00:43:35,880 --> 00:43:39,279
Speaker 4: But she never even asked us to come in and

820
00:43:39,320 --> 00:43:42,080
Speaker 4: take over the business. She was very much like, I

821
00:43:42,120 --> 00:43:44,960
Speaker 4: got this and I'm cool and if you're ever interested, sure,

822
00:43:45,560 --> 00:43:47,839
Speaker 4: But she never pushed us. And that's a big part

823
00:43:47,880 --> 00:43:50,279
Speaker 4: of what I talk about in my book, which is

824
00:43:50,320 --> 00:43:55,320
Speaker 4: important for family businesses. If you want to really establish

825
00:43:55,400 --> 00:43:57,520
Speaker 4: something that you want to transfer to another generation or

826
00:43:57,560 --> 00:44:00,319
Speaker 4: even just another family member, it's got to be that

827
00:44:00,320 --> 00:44:03,520
Speaker 4: person's choice. It can't be compulsion, or you just end

828
00:44:03,560 --> 00:44:06,560
Speaker 4: up building resentment. They feel like they have lost opportunities,

829
00:44:06,600 --> 00:44:09,399
Speaker 4: they haven't gotten out of their system what their true

830
00:44:09,440 --> 00:44:11,840
Speaker 4: passions were, and then they're coming to join the family

831
00:44:11,840 --> 00:44:13,359
Speaker 4: business by choice because they want to.

832
00:44:13,440 --> 00:44:16,960
Speaker 3: It's not an act of desperation. For example, now.

833
00:44:16,680 --> 00:44:19,839
Speaker 1: With your case, since you did try out a job

834
00:44:19,880 --> 00:44:25,120
Speaker 1: at McDonald's where you like, oh, hells to the know exactly, lawyer,

835
00:44:25,160 --> 00:44:27,480
Speaker 1: it is, yes, And I was like, this is not.

836
00:44:27,520 --> 00:44:31,480
Speaker 4: For me, Like I knew early on, McDonald's was not

837
00:44:31,480 --> 00:44:34,879
Speaker 4: from me, or I believed obviously, And I also had

838
00:44:34,880 --> 00:44:36,880
Speaker 4: a passion for I knew that I would be a

839
00:44:36,880 --> 00:44:38,840
Speaker 4: good lawyer, Like that's what I really wanted to do

840
00:44:38,880 --> 00:44:53,960
Speaker 4: in my heart. So I did, and I was successful

841
00:44:53,960 --> 00:44:56,960
Speaker 4: at it, and I loved it. I really really enjoyed

842
00:44:57,200 --> 00:45:01,239
Speaker 4: being a lawyer. And so for me, you know. And

843
00:45:01,280 --> 00:45:03,960
Speaker 4: so I say that to say, I'm having my you know,

844
00:45:04,040 --> 00:45:06,640
Speaker 4: going to law school, having my legal career. Mom is

845
00:45:06,640 --> 00:45:10,560
Speaker 4: steadily growing. So by the time I fast forward to

846
00:45:10,600 --> 00:45:16,360
Speaker 4: twenty thirteen, my son Caleb is one. I had moved

847
00:45:16,400 --> 00:45:19,120
Speaker 4: home from the Bay Area to be with my now husband.

848
00:45:19,320 --> 00:45:21,759
Speaker 4: We you know, had this We actually I moved, of

849
00:45:21,760 --> 00:45:24,520
Speaker 4: course before I had the baby. So I'm closer to

850
00:45:24,600 --> 00:45:28,960
Speaker 4: my sister and we always have been very close. I

851
00:45:29,040 --> 00:45:31,399
Speaker 4: see my mom and my sister in this business. I'm

852
00:45:31,400 --> 00:45:33,600
Speaker 4: going to some of like their were their holiday party.

853
00:45:33,719 --> 00:45:37,239
Speaker 2: So your sister did choose to go directly into McDonald's.

854
00:45:37,280 --> 00:45:40,000
Speaker 4: Now, she also had a ten plus year career in

855
00:45:40,080 --> 00:45:40,760
Speaker 4: social work.

856
00:45:41,239 --> 00:45:47,200
Speaker 1: Oh so she went to mama's old Yes okay, okay, yes, okay, okay.

857
00:45:46,920 --> 00:45:48,200
Speaker 3: So she she did.

858
00:45:48,280 --> 00:45:52,919
Speaker 4: She graduated from her master's program in ninety four and

859
00:45:52,960 --> 00:45:55,040
Speaker 4: then didn't join mom until two thousand and three.

860
00:45:55,280 --> 00:45:57,200
Speaker 2: Okay, And did both you guys join at the same time.

861
00:45:57,320 --> 00:45:59,920
Speaker 3: No, two thousand and three and twenty thirteen, ten years.

862
00:45:59,800 --> 00:46:04,719
Speaker 1: Old day, So did did your sister start planning little

863
00:46:04,760 --> 00:46:06,120
Speaker 1: seeds of come joy?

864
00:46:06,160 --> 00:46:10,440
Speaker 4: Well kind of, And it was leave it to a

865
00:46:10,440 --> 00:46:13,760
Speaker 4: big sister, right she was, you know, and I'm observing,

866
00:46:13,960 --> 00:46:16,160
Speaker 4: like there's no substitute for seeing Well, first of all,

867
00:46:16,480 --> 00:46:19,000
Speaker 4: any person's ever been in the family business, but McDonald's,

868
00:46:19,040 --> 00:46:21,440
Speaker 4: especially you would be. I would be around them, and

869
00:46:21,480 --> 00:46:24,160
Speaker 4: that's all they want to talk about is McDonald's and

870
00:46:24,239 --> 00:46:27,640
Speaker 4: this employee in this meeting and this election. And I

871
00:46:27,719 --> 00:46:29,360
Speaker 4: was like, all you guys ever do talk about is

872
00:46:29,400 --> 00:46:31,279
Speaker 4: talk about McDonald's driving me crazy?

873
00:46:32,760 --> 00:46:38,560
Speaker 3: But Thanksgiving and talking about McDonald's over the turkey? Can

874
00:46:38,600 --> 00:46:39,719
Speaker 3: we just eat the turkey?

875
00:46:39,920 --> 00:46:43,919
Speaker 1: And they ever beef at all? Like then it's over McDonald's.

876
00:46:44,080 --> 00:46:47,959
Speaker 4: No, No, I know, sorry, but I know that would

877
00:46:47,960 --> 00:46:48,920
Speaker 4: have been an exciting story.

878
00:46:48,960 --> 00:46:53,520
Speaker 1: But well, knowing your family, y'all wasn't talking about emotions anywhere.

879
00:46:53,760 --> 00:46:56,640
Speaker 4: We weren't and I mean, trust me, what we weren't.

880
00:46:57,120 --> 00:47:00,279
Speaker 4: There's no beef with Patricia, Like you don't beef with her?

881
00:47:00,320 --> 00:47:00,719
Speaker 2: Oh that's you.

882
00:47:01,200 --> 00:47:04,600
Speaker 3: You, yes, you roll with what Patricia is doing or

883
00:47:04,719 --> 00:47:07,480
Speaker 3: you hit the road you know, so it wasn't no

884
00:47:07,600 --> 00:47:08,320
Speaker 3: room for Beethan.

885
00:47:08,600 --> 00:47:13,960
Speaker 1: So how many McDonald's did your sister and your mother before.

886
00:47:13,560 --> 00:47:17,919
Speaker 2: You before thirteen thirteen? Now the ad twenty one? Right?

887
00:47:18,040 --> 00:47:18,279
Speaker 3: Yes?

888
00:47:18,640 --> 00:47:21,919
Speaker 2: Wow? Okay, so so you joined the squad? Now are

889
00:47:22,000 --> 00:47:25,040
Speaker 2: they receptive to you or are they like.

890
00:47:26,200 --> 00:47:30,120
Speaker 1: Girlfriend, we don't tell you what it's done, and if

891
00:47:30,160 --> 00:47:31,759
Speaker 1: you don't listen, we told you.

892
00:47:31,760 --> 00:47:36,080
Speaker 4: So, I mean, that's like the best question, right, because

893
00:47:37,480 --> 00:47:43,040
Speaker 4: they welcomed me, and I was like, great, here's all

894
00:47:43,040 --> 00:47:45,080
Speaker 4: the things that we need to do now that I'm here.

895
00:47:45,200 --> 00:47:47,640
Speaker 4: I'm an employment lawyer expert, so this is what we

896
00:47:47,680 --> 00:47:50,600
Speaker 4: need to do. And they were an employment law that's

897
00:47:50,640 --> 00:47:51,200
Speaker 4: a big deal.

898
00:47:51,560 --> 00:47:52,400
Speaker 2: That's actually great.

899
00:47:52,640 --> 00:47:52,920
Speaker 3: It was.

900
00:47:53,040 --> 00:47:55,800
Speaker 2: It was a great asset to the scene, the biggest asset.

901
00:47:56,000 --> 00:47:59,040
Speaker 3: Yeah, you are walking in there like, oh guess what? No,

902
00:47:59,400 --> 00:48:02,480
Speaker 3: So first on day one, like everybody else, I started

903
00:48:02,520 --> 00:48:05,720
Speaker 3: on fries. Everybody else day.

904
00:48:05,560 --> 00:48:09,600
Speaker 2: One, the attorney. So I started on fries.

905
00:48:09,719 --> 00:48:12,600
Speaker 4: I was a senior director at twenty for our finis.

906
00:48:12,600 --> 00:48:15,280
Speaker 4: I had responsibility for half of the United States.

907
00:48:15,640 --> 00:48:20,760
Speaker 3: Okay, on Friday and then on Monday, I was working

908
00:48:20,800 --> 00:48:21,280
Speaker 3: the fries.

909
00:48:21,320 --> 00:48:24,359
Speaker 2: I'm sorry, I can I say this? Well, why we gotta.

910
00:48:24,400 --> 00:48:25,080
Speaker 3: Do you like that?

911
00:48:25,840 --> 00:48:26,799
Speaker 2: Why they had to do you like?

912
00:48:26,960 --> 00:48:27,160
Speaker 1: Is that?

913
00:48:27,200 --> 00:48:28,960
Speaker 2: Like? Do you think that's a black people think? Do

914
00:48:29,000 --> 00:48:30,239
Speaker 2: you think what they did was right?

915
00:48:30,880 --> 00:48:31,120
Speaker 3: Do you?

916
00:48:31,280 --> 00:48:32,759
Speaker 2: Because it's hilarious.

917
00:48:32,880 --> 00:48:35,040
Speaker 4: Let me tell you why it matters and why I

918
00:48:35,040 --> 00:48:36,960
Speaker 4: would not have done it any differently because it was

919
00:48:37,080 --> 00:48:38,040
Speaker 4: literally fries.

920
00:48:38,400 --> 00:48:39,600
Speaker 3: I went through all the stations.

921
00:48:40,000 --> 00:48:42,920
Speaker 4: If I am, because everybody knew when I came in

922
00:48:42,960 --> 00:48:45,040
Speaker 4: that I was on the track to become an owner operator.

923
00:48:45,640 --> 00:48:48,920
Speaker 4: But if I I can't come in and tell you

924
00:48:49,040 --> 00:48:52,799
Speaker 4: how to work fries if I've never worked fries and

925
00:48:53,360 --> 00:48:56,359
Speaker 4: sucked at it and then had to take a few

926
00:48:56,400 --> 00:48:59,160
Speaker 4: weeks to get good at it. Same thing for the

927
00:48:59,200 --> 00:49:01,280
Speaker 4: cashier window, same thing for the kitchen.

928
00:49:01,400 --> 00:49:03,600
Speaker 2: But they were really put you through all that.

929
00:49:03,960 --> 00:49:05,920
Speaker 3: I I got there at four in the morning and

930
00:49:05,960 --> 00:49:09,160
Speaker 3: did prep. You DoD have no attitude. I worked over night. No,

931
00:49:09,200 --> 00:49:10,960
Speaker 3: I did all the things.

932
00:49:10,560 --> 00:49:13,719
Speaker 2: No cursing out, no hang ups. Come on, now, what

933
00:49:13,760 --> 00:49:14,279
Speaker 2: could I say?

934
00:49:14,320 --> 00:49:15,360
Speaker 3: I don't know nothing.

935
00:49:15,719 --> 00:49:17,319
Speaker 2: But you worked there when you was a.

936
00:49:17,239 --> 00:49:20,680
Speaker 3: Teenager, like fifteen years before that.

937
00:49:20,920 --> 00:49:21,680
Speaker 2: Can me tell you something?

938
00:49:21,719 --> 00:49:24,920
Speaker 1: Okay, sidebar, Okay, guys, I worked at McDonald's was my

939
00:49:25,000 --> 00:49:29,840
Speaker 1: first job. Okay, that job is hard, Okay, French fries,

940
00:49:30,280 --> 00:49:33,600
Speaker 1: the burgers, the little cheese, the egg that comes out

941
00:49:33,640 --> 00:49:35,960
Speaker 1: of the carton, all that shit was hard. I burned

942
00:49:36,000 --> 00:49:43,239
Speaker 1: myself on the thing, flat oven thing. The cashier job

943
00:49:43,360 --> 00:49:46,400
Speaker 1: was hard. There was not one position in McDonald's that

944
00:49:46,640 --> 00:49:49,480
Speaker 1: was not hard. By the time I was done with McDonald's,

945
00:49:49,480 --> 00:49:52,080
Speaker 1: I was permanently banned because I was a prankster, had

946
00:49:52,120 --> 00:49:52,719
Speaker 1: a big.

947
00:49:52,480 --> 00:49:55,280
Speaker 2: Mouth that I couldn't even order food.

948
00:49:55,280 --> 00:49:57,560
Speaker 1: When I was done, I still am ashamed to pull

949
00:49:57,640 --> 00:50:00,960
Speaker 1: up in that McDonald's. But and a half, do you

950
00:50:01,000 --> 00:50:03,080
Speaker 1: do you like that? Because you know, if you did

951
00:50:03,080 --> 00:50:06,000
Speaker 1: it in high school, that job was hard. They sent

952
00:50:06,080 --> 00:50:09,560
Speaker 1: you back to concentration camp of h E.

953
00:50:09,960 --> 00:50:14,799
Speaker 2: L L on fries. At your level, that's dope of

954
00:50:14,840 --> 00:50:15,399
Speaker 2: you to like.

955
00:50:17,120 --> 00:50:19,160
Speaker 1: Take it as a badge of honor and brag about

956
00:50:19,200 --> 00:50:22,800
Speaker 1: the fact that you had to start at the French fries.

957
00:50:24,560 --> 00:50:27,400
Speaker 3: First of all, can I pause to say, do you

958
00:50:27,440 --> 00:50:30,359
Speaker 3: know that you were one and eight? One and eight

959
00:50:31,160 --> 00:50:35,000
Speaker 3: of all Americans have worked at McDonald's And I am.

960
00:50:35,000 --> 00:50:36,799
Speaker 2: Going, oh, by the way, Neo has two.

961
00:50:37,239 --> 00:50:43,440
Speaker 4: Yeah, lots of people have Jeff Bezos, Amazon or McDonald's.

962
00:50:43,680 --> 00:50:45,520
Speaker 2: Damn, you sound like a McDonald's commercial.

963
00:50:45,520 --> 00:50:47,080
Speaker 1: Oh, by the way, guys, we are not going to

964
00:50:47,200 --> 00:50:49,680
Speaker 1: end the interview without me talking about the apps and

965
00:50:49,719 --> 00:50:52,160
Speaker 1: all that, because I want to get to know when

966
00:50:52,640 --> 00:50:55,160
Speaker 1: when I go, I'm gonna get this. Don't let me

967
00:50:55,200 --> 00:50:57,440
Speaker 1: close out without talking about these apps that are saving

968
00:50:57,440 --> 00:50:59,040
Speaker 1: people a lot of money. Oh, I want to know

969
00:50:59,080 --> 00:51:04,040
Speaker 1: from your perspective how it feels. Yes, but for the

970
00:51:04,920 --> 00:51:07,600
Speaker 1: uh going back, So you work in the fries, your

971
00:51:07,600 --> 00:51:08,760
Speaker 1: sister and walking by.

972
00:51:08,680 --> 00:51:10,440
Speaker 2: You doing snickers jokes, nothing.

973
00:51:10,840 --> 00:51:13,920
Speaker 3: No, she stayed out of there because we knew that.

974
00:51:14,320 --> 00:51:17,040
Speaker 3: So I didn't want people. I didn't want it to me.

975
00:51:17,640 --> 00:51:19,360
Speaker 3: I didn't want people to think I was getting special

976
00:51:19,400 --> 00:51:21,160
Speaker 3: treatment because who respects that?

977
00:51:22,719 --> 00:51:25,040
Speaker 2: Who respects the boss's kid?

978
00:51:25,880 --> 00:51:26,359
Speaker 3: Who get.

979
00:51:28,000 --> 00:51:30,520
Speaker 2: Of course they did. They knew.

980
00:51:30,560 --> 00:51:31,319
Speaker 3: How could they not.

981
00:51:32,840 --> 00:51:35,359
Speaker 4: Because the general manager is like, oh shit, I got

982
00:51:35,360 --> 00:51:38,480
Speaker 4: to train the boss's daughter like so you know. But she,

983
00:51:38,719 --> 00:51:41,480
Speaker 4: I will give her credit. She kept it real. She

984
00:51:41,600 --> 00:51:45,120
Speaker 4: told me when I was like, you're slow or you're extra.

985
00:51:45,360 --> 00:51:47,880
Speaker 3: Like you look girls get together.

986
00:51:48,120 --> 00:51:51,720
Speaker 4: I love her. She is now one of our key areas.

987
00:51:51,880 --> 00:51:57,560
Speaker 4: She's been promoted since then. She's amazing. Okay, yeah, so okay,

988
00:51:57,680 --> 00:51:58,560
Speaker 4: you sound.

989
00:51:58,400 --> 00:52:01,720
Speaker 1: Like a good good So I told the most hated

990
00:52:01,800 --> 00:52:04,480
Speaker 1: job at McDonald's because I got to hear something negative.

991
00:52:05,560 --> 00:52:06,719
Speaker 2: What's the job you hate.

992
00:52:06,480 --> 00:52:08,439
Speaker 3: The most, the hardest.

993
00:52:09,160 --> 00:52:13,080
Speaker 4: The hardest job to me at McDonald's is working second

994
00:52:13,160 --> 00:52:17,480
Speaker 4: land of drive through because you are taking orders in

995
00:52:17,520 --> 00:52:21,200
Speaker 4: your headset and you're making all of the drinks for

996
00:52:21,280 --> 00:52:22,000
Speaker 4: the drive through.

997
00:52:22,840 --> 00:52:24,239
Speaker 2: Oh yeah, I've seen that the other day.

998
00:52:24,280 --> 00:52:28,400
Speaker 4: That was crazy, So imagine and what I didn't realize

999
00:52:28,480 --> 00:52:28,840
Speaker 4: until I.

1000
00:52:28,840 --> 00:52:31,200
Speaker 3: Had to do it breakfast time.

1001
00:52:31,920 --> 00:52:35,560
Speaker 4: So your drive through was full of people, A large coffee,

1002
00:52:35,600 --> 00:52:38,800
Speaker 4: three sugars, one cream, do you want it on the side?

1003
00:52:38,880 --> 00:52:39,160
Speaker 3: Okay?

1004
00:52:39,520 --> 00:52:43,560
Speaker 4: Uh, medium coffee, no sugar, no cream, iced coffee, frapp it,

1005
00:52:44,000 --> 00:52:48,160
Speaker 4: all that stuff while you're taking orders and making sure

1006
00:52:48,640 --> 00:52:54,239
Speaker 4: it is It is so complex now hard Damn.

1007
00:52:54,280 --> 00:52:56,319
Speaker 1: I should have wrote down some of mcdonald'sques. I had

1008
00:52:56,320 --> 00:53:00,600
Speaker 1: some good ones too, but McDonald's the one that got sued.

1009
00:53:00,840 --> 00:53:03,959
Speaker 1: I hate to do this to you who got sued

1010
00:53:04,000 --> 00:53:06,600
Speaker 1: for the hot coffee years. This was like, wait, McDonald's

1011
00:53:06,840 --> 00:53:09,600
Speaker 1: McDonald's right, But is McDonald's.

1012
00:53:09,000 --> 00:53:11,120
Speaker 4: If there's a lawsuitent in fast suit, it' McDonald's Because

1013
00:53:11,120 --> 00:53:13,040
Speaker 4: we're the biggest, we're the target.

1014
00:53:13,239 --> 00:53:16,040
Speaker 1: And then I will never forget that. I was a

1015
00:53:16,040 --> 00:53:18,520
Speaker 1: little kid, and I said, that's the dumbest lawsuit. I

1016
00:53:18,520 --> 00:53:21,359
Speaker 1: haven't talking about it. It's too hot, But.

1017
00:53:23,280 --> 00:53:24,080
Speaker 2: Is it?

1018
00:53:24,160 --> 00:53:26,799
Speaker 1: What is your most profitable I know, I'm sorry bar

1019
00:53:26,880 --> 00:53:28,399
Speaker 1: in the hell out of this, but I'm gonna do it.

1020
00:53:29,120 --> 00:53:33,880
Speaker 1: What's the most profitable item at McDonald's soda?

1021
00:53:34,160 --> 00:53:34,560
Speaker 3: I knew it.

1022
00:53:34,600 --> 00:53:35,600
Speaker 2: I told, let me just.

1023
00:53:35,560 --> 00:53:40,240
Speaker 1: Tell you something, nothing, nothing more. Okay, I am Jewish

1024
00:53:40,320 --> 00:53:42,359
Speaker 1: and j maake. I'm gonna repeat it a hundred times over.

1025
00:53:42,440 --> 00:53:42,800
Speaker 2: Okay.

1026
00:53:43,640 --> 00:53:47,120
Speaker 1: Nothing bothers me more than people that are sucky at finance.

1027
00:53:47,440 --> 00:53:52,880
Speaker 2: I had friends. I got rich friends, stupid rich like yo, yo,

1028
00:53:53,200 --> 00:53:55,240
Speaker 2: can you hear me on that side of the house.

1029
00:53:55,560 --> 00:53:57,920
Speaker 1: Then I got my broke friends. I'll show you the

1030
00:53:57,960 --> 00:54:00,920
Speaker 1: difference instantly. Okay, I'll be on the phone with my

1031
00:54:01,000 --> 00:54:03,520
Speaker 1: rich friends. They talking about taking over the world. You

1032
00:54:03,560 --> 00:54:07,719
Speaker 1: know whatever, my broke friends, what you're doing? Can I

1033
00:54:07,760 --> 00:54:11,200
Speaker 1: get a large sprite for four dollars fifty cents?

1034
00:54:13,560 --> 00:54:16,160
Speaker 2: Are you in your car? You would go to the

1035
00:54:16,280 --> 00:54:19,359
Speaker 2: seven eleven ralfs? What do we even talk?

1036
00:54:19,960 --> 00:54:24,319
Speaker 1: You were spending four or five dollars on a soda?

1037
00:54:24,400 --> 00:54:27,560
Speaker 1: I mean, don't discriminate on what I did earlier with

1038
00:54:27,600 --> 00:54:30,160
Speaker 1: you with the or chattle, okay, because we needed ice

1039
00:54:30,600 --> 00:54:35,080
Speaker 1: for our situation, so I paid seven dollars for two cups.

1040
00:54:35,120 --> 00:54:35,400
Speaker 2: Okay.

1041
00:54:35,600 --> 00:54:38,719
Speaker 1: If you wasn't with me, girl would have been like,

1042
00:54:38,719 --> 00:54:40,680
Speaker 1: can I get a little plastic cup with the ice?

1043
00:54:40,920 --> 00:54:44,920
Speaker 2: Okay? Just know your presence earned that seven dollars. Okay,

1044
00:54:45,000 --> 00:54:49,320
Speaker 2: But it baffles me that soda.

1045
00:54:49,400 --> 00:54:51,560
Speaker 1: I thought it was your coffee that was the most

1046
00:54:51,600 --> 00:54:54,919
Speaker 1: proffee is up there too, okay, okay. And then since

1047
00:54:54,960 --> 00:54:57,960
Speaker 1: we hear at it, okay, uh. The when you go

1048
00:54:58,000 --> 00:55:00,480
Speaker 1: on the app, they have the dollar forty nine line fries,

1049
00:55:00,520 --> 00:55:03,720
Speaker 1: which by the way, is Jesus on wheels, okay, because

1050
00:55:03,840 --> 00:55:07,200
Speaker 1: I mean we all know if you eat beef, it's

1051
00:55:07,200 --> 00:55:11,719
Speaker 1: the big mac in my opinion, But it's the French

1052
00:55:11,760 --> 00:55:13,479
Speaker 1: fries all day. I don't know what kind of crack

1053
00:55:13,560 --> 00:55:14,480
Speaker 1: you put in the salt.

1054
00:55:14,640 --> 00:55:15,520
Speaker 3: None, no crack.

1055
00:55:15,600 --> 00:55:17,360
Speaker 2: Oh sorry, goshould have even said that.

1056
00:55:17,480 --> 00:55:20,840
Speaker 3: Sorry, no cracking the fries.

1057
00:55:22,239 --> 00:55:24,959
Speaker 2: No cracking the fries. Sorry. The fries is so damn good.

1058
00:55:25,000 --> 00:55:27,400
Speaker 2: I don't know. It's the size, the shape.

1059
00:55:27,400 --> 00:55:27,960
Speaker 3: Even when you.

1060
00:55:27,920 --> 00:55:30,799
Speaker 2: Try to buy the imitation frozen fries at the store, they.

1061
00:55:30,719 --> 00:55:33,560
Speaker 1: Still don't come out as good. As McDonald fries. But

1062
00:55:33,680 --> 00:55:35,600
Speaker 1: when I use that app, it gives it to me

1063
00:55:35,680 --> 00:55:38,600
Speaker 1: for a dollar forty nine. Does it annoy you if

1064
00:55:38,640 --> 00:55:42,080
Speaker 1: you have a customer that only pulls into the window

1065
00:55:42,080 --> 00:55:44,080
Speaker 1: they use the app for the dollar forty nine fries?

1066
00:55:44,400 --> 00:55:47,279
Speaker 4: No, you know why because you keep coming back for

1067
00:55:47,320 --> 00:55:51,359
Speaker 4: the dollar forty nine fries. And sometimes you're not just

1068
00:55:51,400 --> 00:55:54,360
Speaker 4: gonna get those fries. Sometimes you're gonna have your baby

1069
00:55:54,360 --> 00:55:56,120
Speaker 4: with you and she's gonna be like, Mommy, can I

1070
00:55:56,120 --> 00:55:59,319
Speaker 4: get a Happy Meal or whatever it is? So no,

1071
00:56:00,440 --> 00:56:03,560
Speaker 4: for all the deals, the best deals are in the app.

1072
00:56:03,760 --> 00:56:05,480
Speaker 1: The best deals are in the app, and I actually

1073
00:56:05,520 --> 00:56:07,799
Speaker 1: wanted to do at some point I started, so I

1074
00:56:07,800 --> 00:56:10,399
Speaker 1: think McDonald's was the first one someone put me onto it.

1075
00:56:10,800 --> 00:56:15,800
Speaker 1: But I do try not. I purposely the financial savvy

1076
00:56:15,840 --> 00:56:17,839
Speaker 1: and me tries not to spend out of the dollar

1077
00:56:17,880 --> 00:56:21,400
Speaker 1: forty nine. But then recently, I don't know when, but

1078
00:56:21,480 --> 00:56:23,479
Speaker 1: y'all started saying two dollars off the Happy Meal because

1079
00:56:23,480 --> 00:56:24,640
Speaker 1: I really buy the fries for her.

1080
00:56:24,920 --> 00:56:26,160
Speaker 2: I'm like, they got me.

1081
00:56:26,920 --> 00:56:30,239
Speaker 1: But I try not to drink sweet beverage, so I

1082
00:56:30,239 --> 00:56:34,640
Speaker 1: try to avoid it. But I will admit it's always

1083
00:56:34,680 --> 00:56:38,040
Speaker 1: the dollar forty nine fries. But my daughter never eats

1084
00:56:38,040 --> 00:56:41,560
Speaker 1: the nuggets, never eats anything else. So now every once

1085
00:56:41,560 --> 00:56:43,120
Speaker 1: in a while, when I'm trying to force her there,

1086
00:56:44,360 --> 00:56:47,040
Speaker 1: I will do the happy meal and enjoy a high

1087
00:56:47,080 --> 00:56:49,160
Speaker 1: Sea Orange. And by the way, you guys added the

1088
00:56:49,239 --> 00:56:51,680
Speaker 1: high Sea Orange with the vanilla and Da Da da flavors.

1089
00:56:51,760 --> 00:56:53,520
Speaker 1: But I did want to say, back in the day

1090
00:56:53,520 --> 00:56:56,160
Speaker 1: when I used to do the drinks at McDonald's, they

1091
00:56:56,200 --> 00:56:58,799
Speaker 1: didn't pre measure them. So is it really that hard

1092
00:56:58,840 --> 00:57:01,279
Speaker 1: when the second person taking the order and they push

1093
00:57:01,320 --> 00:57:04,480
Speaker 1: a button in and like circle, Come on, you know

1094
00:57:04,520 --> 00:57:05,200
Speaker 1: what I'm talking about.

1095
00:57:05,200 --> 00:57:06,000
Speaker 2: Those little machines.

1096
00:57:06,040 --> 00:57:08,279
Speaker 1: They pre you push a button, they put the ice in,

1097
00:57:08,320 --> 00:57:10,360
Speaker 1: and they put the drink in. At least that's what

1098
00:57:10,360 --> 00:57:11,839
Speaker 1: they tell me when I put too much ice.

1099
00:57:11,880 --> 00:57:12,040
Speaker 3: Man.

1100
00:57:12,360 --> 00:57:17,960
Speaker 4: Yeah, but that's just the that's just the cold. That's

1101
00:57:18,000 --> 00:57:21,440
Speaker 4: just soft drinks. We have a lot of different drinks

1102
00:57:21,520 --> 00:57:26,440
Speaker 4: that we sell. We do Frappe's, we do or We

1103
00:57:26,480 --> 00:57:28,440
Speaker 4: would also do the mcflurries, which is not a drink,

1104
00:57:28,480 --> 00:57:32,680
Speaker 4: but shakes. We do coffee, we do ice coffee, we

1105
00:57:32,760 --> 00:57:36,120
Speaker 4: do tea, we do orange juice. Like, there's a lot

1106
00:57:36,160 --> 00:57:39,800
Speaker 4: of different drinks there. That machine, Yes, it's helpful, but

1107
00:57:40,080 --> 00:57:43,680
Speaker 4: even all the other the drinks are a machine assisted.

1108
00:57:43,800 --> 00:57:46,800
Speaker 4: But when you've got a rush hour and you're going

1109
00:57:46,880 --> 00:57:49,040
Speaker 4: and going, and then you have three people in the

1110
00:57:49,080 --> 00:57:51,960
Speaker 4: car that are all ordering coffee, and all the coffees

1111
00:57:52,000 --> 00:57:52,480
Speaker 4: are different.

1112
00:57:53,360 --> 00:57:56,200
Speaker 1: So what's your biggest pet peep from a customer? Since

1113
00:57:56,200 --> 00:57:59,120
Speaker 1: you've got to wear all hats, Well, what are your

1114
00:57:59,200 --> 00:58:01,120
Speaker 1: your if you don't know it? But what does like

1115
00:58:01,160 --> 00:58:03,120
Speaker 1: your staff come back as your biggest pet peeve?

1116
00:58:03,760 --> 00:58:06,760
Speaker 3: Being disrespectful to our people and putting them down.

1117
00:58:07,400 --> 00:58:09,600
Speaker 1: At the at what area do they do that all

1118
00:58:09,640 --> 00:58:12,160
Speaker 1: the I'll tell him saying like how do they do that?

1119
00:58:12,240 --> 00:58:14,840
Speaker 1: Like they give me a big big mag and throw

1120
00:58:14,880 --> 00:58:18,160
Speaker 1: some extra frizen, be like a me.

1121
00:58:18,160 --> 00:58:20,760
Speaker 2: To how people to handle your food?

1122
00:58:20,800 --> 00:58:21,120
Speaker 3: People?

1123
00:58:21,200 --> 00:58:23,680
Speaker 4: Right, one would think, okay, let me tell you now.

1124
00:58:24,120 --> 00:58:27,320
Speaker 4: You know, I've gone to good school. I'm a very

1125
00:58:27,480 --> 00:58:31,840
Speaker 4: educated woman. I have lots of experience. Right when I

1126
00:58:31,920 --> 00:58:34,400
Speaker 4: was in the restaurants one day somebody came in. I

1127
00:58:34,440 --> 00:58:37,840
Speaker 4: knew that he was lying about in order that he's

1128
00:58:37,840 --> 00:58:40,520
Speaker 4: supposedly had placed. He wanted a refund, and I said, no,

1129
00:58:40,600 --> 00:58:43,400
Speaker 4: I'm sorry, sir, you know I can't give you this refund.

1130
00:58:43,640 --> 00:58:45,640
Speaker 4: And he said, you're so stupid, that's why you work

1131
00:58:45,640 --> 00:58:46,360
Speaker 4: at McDonald's.

1132
00:58:46,360 --> 00:58:46,720
Speaker 3: Anyway.

1133
00:58:47,160 --> 00:58:48,800
Speaker 1: Did you hit him with, yeah, that's why I'm on

1134
00:58:48,880 --> 00:58:51,360
Speaker 1: twenty one of these bitches. No, that would have been me.

1135
00:58:53,920 --> 00:58:54,840
Speaker 1: I would have been on one.

1136
00:58:54,920 --> 00:58:57,760
Speaker 2: Okay, did you I roll? Because you knew it?

1137
00:58:57,920 --> 00:58:58,200
Speaker 3: Did you?

1138
00:58:58,800 --> 00:59:02,120
Speaker 2: He was like, you have no idea?

1139
00:59:02,400 --> 00:59:03,560
Speaker 3: You have no idea.

1140
00:59:03,640 --> 00:59:05,640
Speaker 4: I just smiled and said, thank you, sir, have a

1141
00:59:05,680 --> 00:59:09,520
Speaker 4: nice day because I have enough education and I'm not stupid.

1142
00:59:09,960 --> 00:59:10,600
Speaker 3: I do that.

1143
00:59:10,640 --> 00:59:12,760
Speaker 1: You handled it like that. I know that was your

1144
00:59:12,960 --> 00:59:15,920
Speaker 1: your secret inner confidence, like.

1145
00:59:17,680 --> 00:59:20,960
Speaker 3: Right, okay, okay, So and people, you know what, you

1146
00:59:21,040 --> 00:59:25,280
Speaker 3: would be shocked. What angers people.

1147
00:59:27,600 --> 00:59:30,320
Speaker 4: They that they can't be heard through the headset and

1148
00:59:30,360 --> 00:59:32,600
Speaker 4: so they so our people may say, I'm sorry, can

1149
00:59:32,640 --> 00:59:33,280
Speaker 4: you repeat that?

1150
00:59:33,400 --> 00:59:37,040
Speaker 3: I already said it, you know, you know, and people

1151
00:59:37,360 --> 00:59:38,080
Speaker 3: and I mean.

1152
00:59:38,280 --> 00:59:42,760
Speaker 1: Not just like you have like a McDonald's just that

1153
00:59:42,880 --> 00:59:44,120
Speaker 1: sounds sorry, I'm sorry.

1154
00:59:44,120 --> 00:59:45,880
Speaker 2: Why are we doing this to McDonald's.

1155
00:59:46,920 --> 00:59:48,760
Speaker 3: I want it so nice.

1156
00:59:49,040 --> 00:59:49,760
Speaker 2: I want to hear more.

1157
00:59:49,840 --> 00:59:52,440
Speaker 4: You know, Let's say our people are human, we make

1158
00:59:52,480 --> 00:59:56,520
Speaker 4: a mistake on in order. Usually, Let's say we gave

1159
00:59:56,560 --> 00:59:58,439
Speaker 4: them strawberry jelly instead of grape jelly.

1160
00:59:58,640 --> 01:00:00,920
Speaker 3: You know, I didn't want this f jam. They'll come,

1161
01:00:00,920 --> 01:00:02,040
Speaker 3: they'll throw it at people.

1162
01:00:02,880 --> 01:00:09,520
Speaker 4: I mean, people get mad about what I consider very

1163
01:00:09,520 --> 01:00:10,160
Speaker 4: small things.

1164
01:00:10,200 --> 01:00:12,400
Speaker 3: Do we want to get it right every time? Yes,

1165
01:00:13,040 --> 01:00:14,360
Speaker 3: we always want to be perfect.

1166
01:00:14,480 --> 01:00:17,320
Speaker 2: That's kind of saying.

1167
01:00:16,320 --> 01:00:20,040
Speaker 4: It's really unfortunate like that people feel and they feel

1168
01:00:20,080 --> 01:00:21,240
Speaker 4: like they can just say.

1169
01:00:21,000 --> 01:00:22,400
Speaker 3: And do anything to our people.

1170
01:00:22,480 --> 01:00:25,919
Speaker 1: So how do I deal with it when like saying,

1171
01:00:26,000 --> 01:00:29,640
Speaker 1: employees having a rough day and then someone comes in

1172
01:00:29,680 --> 01:00:32,200
Speaker 1: and just a complete obnoxious because you know, we all

1173
01:00:32,200 --> 01:00:36,120
Speaker 1: don't wake up with butterflies overhead, But like what if

1174
01:00:36,120 --> 01:00:38,880
Speaker 1: a staf's having a rough time and then this sends

1175
01:00:38,880 --> 01:00:39,280
Speaker 1: them over?

1176
01:00:39,360 --> 01:00:41,160
Speaker 2: What do you How do you guys handle those situations?

1177
01:00:41,240 --> 01:00:44,760
Speaker 4: Depends on how they handle it, So we our position

1178
01:00:44,960 --> 01:00:48,680
Speaker 4: is you definitely have the right to have feelings.

1179
01:00:48,920 --> 01:00:51,280
Speaker 3: If you need to go in the walk in.

1180
01:00:51,320 --> 01:00:54,640
Speaker 4: Refrigerator and scream and be mad and yell, you're welcome

1181
01:00:54,720 --> 01:00:57,280
Speaker 4: to do that, but you can't at the same time

1182
01:00:57,680 --> 01:01:01,880
Speaker 4: disrespect a customer back. That's not what we're able to do.

1183
01:01:01,920 --> 01:01:05,439
Speaker 4: We can't allow you to do that, but you can

1184
01:01:05,560 --> 01:01:08,520
Speaker 4: remove yourself from the situation. We can remove the customer

1185
01:01:08,560 --> 01:01:11,560
Speaker 4: from the restaurant. We'll call the police if we need to.

1186
01:01:11,720 --> 01:01:14,240
Speaker 4: So we're certainly not like, go out there and subject

1187
01:01:14,320 --> 01:01:18,960
Speaker 4: yourself to insanity. Walk away, call a manager, get support,

1188
01:01:19,080 --> 01:01:22,160
Speaker 4: go to the back. Don't engage, Yeah, because it's the

1189
01:01:22,240 --> 01:01:25,600
Speaker 4: engagement that will get you in trouble. Remove yourself, get

1190
01:01:25,640 --> 01:01:29,400
Speaker 4: yourself and whomever else into a you know, a safe

1191
01:01:29,480 --> 01:01:33,000
Speaker 4: or quiet or just a removed space, and then, you know,

1192
01:01:33,600 --> 01:01:34,760
Speaker 4: let the manager handle it.

1193
01:01:35,440 --> 01:01:38,200
Speaker 1: When I worked at McDonald's, I used to steal the

1194
01:01:38,280 --> 01:01:39,120
Speaker 1: chicken nuggets.

1195
01:01:45,600 --> 01:01:47,840
Speaker 2: I don't know why I confess that. I'll confess it

1196
01:01:47,920 --> 01:01:51,480
Speaker 2: because I want to know Carrie.

1197
01:01:51,560 --> 01:01:55,520
Speaker 1: I have to know you and McDonald's. It's late got

1198
01:01:55,520 --> 01:01:59,240
Speaker 1: a little hungry in you. What you take it to

1199
01:01:59,360 --> 01:02:03,200
Speaker 1: eat from McDonald's.

1200
01:02:03,240 --> 01:02:10,080
Speaker 3: Secretly nothing. You cannot steal the food. I mean, like, okay, okay,

1201
01:02:10,200 --> 01:02:12,840
Speaker 3: you want to if you want to restate the question.

1202
01:02:15,160 --> 01:02:17,320
Speaker 1: By the way, don't judge me, everybody. I was poured

1203
01:02:17,360 --> 01:02:21,280
Speaker 1: growing up teenagers. Come on, now, a chicken nugget here

1204
01:02:21,320 --> 01:02:23,200
Speaker 1: and there. It wasn't like I was stealing a ten piece,

1205
01:02:23,280 --> 01:02:25,000
Speaker 1: you know, but you know you cooking them. You may

1206
01:02:25,040 --> 01:02:29,160
Speaker 1: want to sample the goods. So so let me say this,

1207
01:02:29,360 --> 01:02:30,920
Speaker 1: what's your favorite item?

1208
01:02:31,280 --> 01:02:34,360
Speaker 4: I was going to go back to your declaration that

1209
01:02:34,560 --> 01:02:38,080
Speaker 4: the Big Mac is the best burger. The Double cheeseburger

1210
01:02:38,240 --> 01:02:42,640
Speaker 4: head to head every time. The double cheeseburger, it's the

1211
01:02:42,720 --> 01:02:47,240
Speaker 4: two patties and the two slices of cheese that take

1212
01:02:47,320 --> 01:02:48,080
Speaker 4: it to.

1213
01:02:48,040 --> 01:02:50,080
Speaker 2: The next Do you ever add the Big Mac sauster with?

1214
01:02:50,160 --> 01:02:55,120
Speaker 3: Though, Oh it's the ketchup and mustard, delicious mustard. You

1215
01:02:55,200 --> 01:02:57,000
Speaker 3: even brought the ketchup? You know what?

1216
01:02:57,080 --> 01:02:59,800
Speaker 1: As I got older, You're right, the double cheeseburger is hidden.

1217
01:02:59,840 --> 01:03:02,200
Speaker 1: But I've never I don't think ever ordered the double

1218
01:03:02,280 --> 01:03:04,080
Speaker 1: cheeseburd without the Big maxauce.

1219
01:03:05,040 --> 01:03:08,520
Speaker 3: Okay, that's fair. Big people do love that. I have people.

1220
01:03:08,560 --> 01:03:10,720
Speaker 4: I have a friend of mine, a dear friend of mine,

1221
01:03:11,160 --> 01:03:13,479
Speaker 4: and as a Christmas give one time, I gave him

1222
01:03:13,560 --> 01:03:15,400
Speaker 4: a container of Big Max sauce.

1223
01:03:15,480 --> 01:03:19,760
Speaker 2: You can I be on that list? Can I please

1224
01:03:19,880 --> 01:03:20,720
Speaker 2: be on that list?

1225
01:03:21,120 --> 01:03:21,280
Speaker 1: Hey?

1226
01:03:21,400 --> 01:03:22,840
Speaker 4: And you know what I didn't do. I did not

1227
01:03:22,960 --> 01:03:24,840
Speaker 4: sneak it out. I actually paid for it.

1228
01:03:25,360 --> 01:03:26,680
Speaker 2: You could buy it in containers.

1229
01:03:26,880 --> 01:03:28,960
Speaker 4: No, I mean I can because I can say, hey,

1230
01:03:29,040 --> 01:03:31,800
Speaker 4: charge me for this, and oh you know, but if

1231
01:03:31,840 --> 01:03:35,840
Speaker 4: you you know, okay, now that I know, just make

1232
01:03:35,880 --> 01:03:37,880
Speaker 4: sure you watch your I feel bad and men and

1233
01:03:37,920 --> 01:03:40,040
Speaker 4: this stuff to you, It's like I feel like.

1234
01:03:40,120 --> 01:03:44,360
Speaker 2: Sickly, but you know, like a sick feeling is like

1235
01:03:44,440 --> 01:03:46,080
Speaker 2: this is good and bad. I get to say this.

1236
01:03:46,320 --> 01:03:50,320
Speaker 4: I'm enjoying this. Mech professional, Okay, it's lovely.

1237
01:03:52,480 --> 01:03:55,240
Speaker 1: Stuff that irritates me about fast food. I mean, this

1238
01:03:55,360 --> 01:03:57,920
Speaker 1: is the only thing that makes me irritated at fast

1239
01:03:57,960 --> 01:04:04,840
Speaker 1: food is hey, can I have an extra barbecue sauce,

1240
01:04:05,040 --> 01:04:08,120
Speaker 1: big maxim whatever sauce and little container.

1241
01:04:08,560 --> 01:04:09,240
Speaker 2: I ain't gonna lie.

1242
01:04:09,560 --> 01:04:12,040
Speaker 1: It takes a lot to give me irritating, but I

1243
01:04:12,120 --> 01:04:17,440
Speaker 1: usually pay for everything with card. Everything like now that

1244
01:04:17,480 --> 01:04:19,760
Speaker 1: they have the phone on the wallet and the key

1245
01:04:19,800 --> 01:04:22,560
Speaker 1: on the wallet on the phone, yes, forget it. Even

1246
01:04:22,600 --> 01:04:24,640
Speaker 1: though it takes forever to open your car with a

1247
01:04:24,680 --> 01:04:27,800
Speaker 1: little app, I'll stand out there for that minute if

1248
01:04:27,840 --> 01:04:29,360
Speaker 1: it means I don't have to carry a bag or

1249
01:04:29,400 --> 01:04:32,440
Speaker 1: a Purson wallet. But I will pay for everything with

1250
01:04:32,480 --> 01:04:37,760
Speaker 1: a card. And nothing irritates me more than you want

1251
01:04:37,760 --> 01:04:42,360
Speaker 1: an extra ranch twenty five cents? Why why did they

1252
01:04:42,360 --> 01:04:44,760
Speaker 1: have to put that rule to McDonald's has that rule right?

1253
01:04:45,120 --> 01:04:47,840
Speaker 4: I'm gonna be honest to say, we very specifically don't

1254
01:04:47,880 --> 01:04:48,840
Speaker 4: do that in our restaurant.

1255
01:04:48,920 --> 01:04:57,160
Speaker 1: Oh twenty one McDonald's. Right there, you just set yourself apart.

1256
01:04:57,640 --> 01:05:01,240
Speaker 1: Twenty one McDonald's in California. Do not charge you to

1257
01:05:01,320 --> 01:05:03,280
Speaker 1: twenty five cent feet. I'm telling you right now, you

1258
01:05:03,400 --> 01:05:05,720
Speaker 1: just gained the whole fan base because I know there's

1259
01:05:05,800 --> 01:05:10,280
Speaker 1: other people that can really relate to that sit Do

1260
01:05:10,320 --> 01:05:11,200
Speaker 1: you know what I'm talking about?

1261
01:05:11,280 --> 01:05:13,800
Speaker 3: No, we don't. I mean, now, let me be honest.

1262
01:05:14,240 --> 01:05:16,480
Speaker 3: If you come in and you ask for ten, fifteen,

1263
01:05:16,560 --> 01:05:20,000
Speaker 3: twenty sauces, I'm not rolling with that, yeah right, because

1264
01:05:20,040 --> 01:05:22,400
Speaker 3: we do have costs that there is an actual cost

1265
01:05:22,480 --> 01:05:25,240
Speaker 3: associated with that cup of sauce. But if you're like, hey,

1266
01:05:25,240 --> 01:05:28,080
Speaker 3: can I get an extra ranch? Are people not charging

1267
01:05:28,120 --> 01:05:28,440
Speaker 3: for that?

1268
01:05:28,640 --> 01:05:28,880
Speaker 2: Yeah?

1269
01:05:29,520 --> 01:05:33,560
Speaker 3: They should not be. And so if you do get charged,

1270
01:05:34,200 --> 01:05:36,640
Speaker 3: call me or call my office.

1271
01:05:36,320 --> 01:05:37,120
Speaker 2: Call her office.

1272
01:05:37,240 --> 01:05:39,920
Speaker 1: She's trackable now because she got a book. Yall, she

1273
01:05:40,000 --> 01:05:41,800
Speaker 1: got a book, The Family Seeker out.

1274
01:05:43,120 --> 01:05:43,560
Speaker 2: Check it out.

1275
01:05:43,640 --> 01:05:46,120
Speaker 1: I want to check it out.

1276
01:05:46,520 --> 01:05:47,040
Speaker 3: One last.

1277
01:05:47,080 --> 01:05:49,680
Speaker 1: Let me see whom I had so many good ones

1278
01:05:49,880 --> 01:05:51,560
Speaker 1: I do. I try not to eat out a lot

1279
01:05:51,640 --> 01:05:55,160
Speaker 1: of fast food. Just another sidebar. I don't know if

1280
01:05:55,200 --> 01:05:56,720
Speaker 1: this happens to you at the grocery store and it

1281
01:05:56,760 --> 01:05:59,640
Speaker 1: irritates me too, You guys get to check out and

1282
01:05:59,680 --> 01:06:01,600
Speaker 1: they be like, how many bags you want?

1283
01:06:02,840 --> 01:06:03,280
Speaker 3: Does it not?

1284
01:06:03,440 --> 01:06:04,840
Speaker 2: Does it irritate at least you?

1285
01:06:06,400 --> 01:06:11,080
Speaker 4: It is frustrating and oftentimes in outrage, I'll just say no,

1286
01:06:11,240 --> 01:06:12,280
Speaker 4: and then I'll hobble out.

1287
01:06:15,000 --> 01:06:17,680
Speaker 1: I'm glad to hear you say that twenty one McDonald's

1288
01:06:17,680 --> 01:06:18,960
Speaker 1: that she will hobble out.

1289
01:06:18,760 --> 01:06:22,400
Speaker 3: That for I will hobble. I'm pretty sure I just

1290
01:06:22,440 --> 01:06:23,880
Speaker 3: did a target yesterday.

1291
01:06:24,200 --> 01:06:26,480
Speaker 2: I thought you were gonna say I always carry my bag.

1292
01:06:27,120 --> 01:06:27,959
Speaker 3: No, I mean I.

1293
01:06:27,920 --> 01:06:30,080
Speaker 4: Try to carry my but who can remember. I can't

1294
01:06:30,080 --> 01:06:33,280
Speaker 4: remember that, So I've hobbled. My husband's always like, get

1295
01:06:33,320 --> 01:06:35,600
Speaker 4: a bag, and I'm like, I'm not getting the bag.

1296
01:06:36,920 --> 01:06:43,200
Speaker 4: But I will tell you it's government regulation. That is an.

1297
01:06:43,280 --> 01:06:46,800
Speaker 2: Attorney, that's the attorney in her is gonna be good.

1298
01:06:46,840 --> 01:06:49,480
Speaker 1: Guys, you better go out there and get it, because, uh,

1299
01:06:50,160 --> 01:06:53,640
Speaker 1: because it ain't nothing. So now you're you all you since

1300
01:06:53,720 --> 01:06:55,080
Speaker 1: joining on, you've.

1301
01:06:54,880 --> 01:06:56,080
Speaker 2: Added what is that?

1302
01:06:57,440 --> 01:06:57,720
Speaker 3: Seven?

1303
01:06:57,840 --> 01:06:58,800
Speaker 2: Six seven?

1304
01:06:59,760 --> 01:07:03,600
Speaker 1: What's thirteen? Those twenty one minus thirteen eighty eight? Yes,

1305
01:07:03,960 --> 01:07:09,200
Speaker 1: eight more McDonald's been added to the to the legacy.

1306
01:07:09,800 --> 01:07:10,720
Speaker 2: How does that feel?

1307
01:07:10,960 --> 01:07:11,160
Speaker 5: Do you?

1308
01:07:11,760 --> 01:07:12,560
Speaker 2: How does it feel?

1309
01:07:14,440 --> 01:07:14,680
Speaker 5: You know?

1310
01:07:14,760 --> 01:07:15,400
Speaker 3: What's I mean?

1311
01:07:15,400 --> 01:07:18,760
Speaker 4: That's such a good question, because when I joined the

1312
01:07:18,800 --> 01:07:22,560
Speaker 4: family business, my mom and my sister were already rock stars.

1313
01:07:22,720 --> 01:07:25,680
Speaker 4: They were very successful, and so for me, a lot

1314
01:07:25,680 --> 01:07:27,520
Speaker 4: of it was like where do I add value here?

1315
01:07:27,560 --> 01:07:29,320
Speaker 4: And I did feel very lucky that I was able

1316
01:07:29,360 --> 01:07:33,400
Speaker 4: to bring employment law skills. But now that we've expanded

1317
01:07:33,920 --> 01:07:39,040
Speaker 4: now to twenty one, I take I feel like I'm

1318
01:07:39,040 --> 01:07:42,640
Speaker 4: more able to take ownership in this growth.

1319
01:07:43,040 --> 01:07:44,480
Speaker 3: I was a part of those decisions.

1320
01:07:45,320 --> 01:07:48,360
Speaker 4: The fact that we felt comfortable growing is because we

1321
01:07:48,520 --> 01:07:52,560
Speaker 4: felt able as a sister partnership to take this on.

1322
01:07:53,040 --> 01:07:54,280
Speaker 3: We've now built a team.

1323
01:07:54,760 --> 01:07:58,160
Speaker 4: We are the doo that the director of operations that

1324
01:07:58,200 --> 01:08:02,280
Speaker 4: my mother had has retired, Nicole and I hired our.

1325
01:08:02,240 --> 01:08:04,240
Speaker 3: New Do you know what does that mean?

1326
01:08:04,280 --> 01:08:07,560
Speaker 4: Director of operations? So that is the person in our organization.

1327
01:08:07,880 --> 01:08:10,720
Speaker 4: He's the only person who reports directly to us. He

1328
01:08:10,840 --> 01:08:15,680
Speaker 4: is responding right into my next question. Yes, sorry, it

1329
01:08:15,880 --> 01:08:17,800
Speaker 4: was a day in the life of y'all. And and

1330
01:08:18,000 --> 01:08:20,000
Speaker 4: when you do the splits, I hate to do this to.

1331
01:08:19,920 --> 01:08:22,759
Speaker 1: You, is it like, well, you kind of just answered

1332
01:08:22,760 --> 01:08:26,559
Speaker 1: that question indirectly with the director of operations, But did

1333
01:08:26,600 --> 01:08:29,360
Speaker 1: you guys do like you run this set and I

1334
01:08:29,439 --> 01:08:32,160
Speaker 1: run this set? Or did it be like I'm good

1335
01:08:32,160 --> 01:08:33,800
Speaker 1: in this era, I'm good in this era, and I'm

1336
01:08:33,840 --> 01:08:35,599
Speaker 1: good and then we manage all together.

1337
01:08:36,080 --> 01:08:36,559
Speaker 3: The latter.

1338
01:08:37,000 --> 01:08:40,000
Speaker 4: Sometimes I forget which restaurants Nicole owns and which ones

1339
01:08:40,080 --> 01:08:44,200
Speaker 4: I own, But we do own them all separately, one

1340
01:08:44,240 --> 01:08:47,800
Speaker 4: hundred percent each. So I own one hundred percent of

1341
01:08:47,840 --> 01:08:50,200
Speaker 4: the interest in all of my restaurants and she owns

1342
01:08:50,240 --> 01:08:52,240
Speaker 4: one hundred percent of the interest in her restaurants.

1343
01:08:52,240 --> 01:08:55,840
Speaker 3: And then what your mom, Well, my mom is retired.

1344
01:08:55,680 --> 01:08:58,000
Speaker 2: So did you guys split the ones that she one

1345
01:08:58,080 --> 01:08:58,599
Speaker 2: hundred percent?

1346
01:08:58,880 --> 01:08:59,200
Speaker 3: We did?

1347
01:08:59,800 --> 01:09:02,479
Speaker 1: I love that you said the best line of all

1348
01:09:02,520 --> 01:09:07,320
Speaker 1: of this, the jay Z of all lines, the best

1349
01:09:07,360 --> 01:09:10,280
Speaker 1: line I heard of all this shit. Just now, Sorry

1350
01:09:10,280 --> 01:09:10,799
Speaker 1: for cursing.

1351
01:09:11,360 --> 01:09:12,400
Speaker 2: I respect you so much.

1352
01:09:13,960 --> 01:09:30,439
Speaker 1: Is I forget which restaurants I own? I can't even

1353
01:09:30,520 --> 01:09:33,920
Speaker 1: remember which one she own? We be forgetting all the time.

1354
01:09:36,080 --> 01:09:38,880
Speaker 2: That's the best. Do you know that's a boss line

1355
01:09:38,920 --> 01:09:39,200
Speaker 2: right there?

1356
01:09:39,240 --> 01:09:42,599
Speaker 1: You could wear that I forget which restaurants I own

1357
01:09:42,720 --> 01:09:43,960
Speaker 1: should be on a shirt.

1358
01:09:45,920 --> 01:09:49,360
Speaker 3: That's how connected we are. We are one organization.

1359
01:09:49,479 --> 01:09:52,280
Speaker 2: Either that or that's just how boss you are.

1360
01:09:53,360 --> 01:09:54,200
Speaker 3: I'll take that too.

1361
01:09:54,840 --> 01:09:57,080
Speaker 1: No, that is a good testament to how connected you

1362
01:09:57,120 --> 01:09:59,120
Speaker 1: are so like if you are you able to pop

1363
01:09:59,160 --> 01:10:02,080
Speaker 1: into each other's store all the time. So what's a

1364
01:10:02,200 --> 01:10:06,160
Speaker 1: day in the life of you without being, you.

1365
01:10:06,120 --> 01:10:09,000
Speaker 3: Know, an asshole? There is no typical day.

1366
01:10:09,360 --> 01:10:14,559
Speaker 4: But what I will say is we spend Our goal

1367
01:10:14,920 --> 01:10:18,560
Speaker 4: is to create situations where the people in our restaurants

1368
01:10:18,840 --> 01:10:21,200
Speaker 4: are so successful they don't need for us to be there.

1369
01:10:21,560 --> 01:10:27,280
Speaker 4: If I am working Fries, literally something has gone catastrophically wrong, right,

1370
01:10:27,920 --> 01:10:31,920
Speaker 4: So for us, most of my working days are going

1371
01:10:32,000 --> 01:10:34,400
Speaker 4: to be in the office. We have an office HQ

1372
01:10:34,720 --> 01:10:35,360
Speaker 4: and Carson.

1373
01:10:37,080 --> 01:10:39,599
Speaker 2: Is it like your own officers? Like McDonald's And I'm

1374
01:10:39,640 --> 01:10:40,120
Speaker 2: trying to.

1375
01:10:40,160 --> 01:10:41,320
Speaker 3: Know it's just us.

1376
01:10:41,479 --> 01:10:44,360
Speaker 4: The front of it says way because we've gone through

1377
01:10:44,400 --> 01:10:45,080
Speaker 4: a lot of changes.

1378
01:10:45,240 --> 01:10:45,840
Speaker 3: Williams.

1379
01:10:46,040 --> 01:10:49,640
Speaker 4: My sister's first married name was Narrow Harper Howie Wig Enterprises.

1380
01:10:49,960 --> 01:10:52,920
Speaker 4: That's the name of our building, and we occupy the

1381
01:10:52,960 --> 01:10:55,920
Speaker 4: front half of it. We're actually building out the second half.

1382
01:10:56,000 --> 01:10:59,479
Speaker 4: I'm creating what I hope will be a gallery space

1383
01:10:59,520 --> 01:10:59,960
Speaker 4: for my mother.

1384
01:11:00,040 --> 01:11:02,400
Speaker 3: There's artwork that used to be in the home she owned.

1385
01:11:02,840 --> 01:11:06,080
Speaker 4: It's not valuable, but it's meaningful to our family, and

1386
01:11:06,160 --> 01:11:09,120
Speaker 4: so I'm trying to transform that space to be something beautiful.

1387
01:11:09,439 --> 01:11:12,040
Speaker 4: So most of my days I spend in my office

1388
01:11:12,720 --> 01:11:15,400
Speaker 4: where we do have an administrative team, and where we

1389
01:11:15,439 --> 01:11:17,559
Speaker 4: have a training room and then a conference room where

1390
01:11:17,600 --> 01:11:20,080
Speaker 4: we'll do you know, meetings of depending on the size

1391
01:11:20,080 --> 01:11:23,840
Speaker 4: of the meeting. And we also so the way that

1392
01:11:23,920 --> 01:11:26,360
Speaker 4: McDonald's is set up is that there are a lot

1393
01:11:26,479 --> 01:11:33,479
Speaker 4: of local, regional, and national leadership opportunities. So we have

1394
01:11:33,720 --> 01:11:38,599
Speaker 4: groups of leadership bodies, and between Nicole and I were

1395
01:11:38,640 --> 01:11:42,680
Speaker 4: both on in leadership on a multiple of those groups. So,

1396
01:11:42,760 --> 01:11:46,960
Speaker 4: for example, Nicole is the vice chair of our Field

1397
01:11:47,000 --> 01:11:51,720
Speaker 4: Alignment Council, so that may take her to Las Vegas

1398
01:11:51,840 --> 01:11:54,240
Speaker 4: or some to have a meeting to go to go

1399
01:11:54,320 --> 01:11:58,360
Speaker 4: through to decide whatever that group's area of responsibility is.

1400
01:11:58,720 --> 01:12:00,439
Speaker 4: I'm also all in the Field Alignment unseil in a

1401
01:12:00,439 --> 01:12:03,479
Speaker 4: different role, but she does that. I'm the I'm the

1402
01:12:03,479 --> 01:12:07,360
Speaker 4: president of our local Black McDonald's Owners Association, our local chapter.

1403
01:12:07,600 --> 01:12:09,800
Speaker 1: I almost cost you that way, Okay, Yeah, I knew

1404
01:12:09,800 --> 01:12:11,479
Speaker 1: some people that could have bumped into you that way.

1405
01:12:11,760 --> 01:12:12,240
Speaker 3: Yeah.

1406
01:12:12,400 --> 01:12:15,200
Speaker 4: So I might be working with one of our advertising

1407
01:12:15,240 --> 01:12:19,639
Speaker 4: agencies to put together an event for Black History mother

1408
01:12:20,040 --> 01:12:23,479
Speaker 4: for you know, supporting a local community organization doing a

1409
01:12:23,520 --> 01:12:31,160
Speaker 4: PR activation in an African American consumer market restaurant. So

1410
01:12:32,000 --> 01:12:34,679
Speaker 4: we're both in a lot of leadership. So I pretty

1411
01:12:34,720 --> 01:12:37,479
Speaker 4: much travel about two weeks out of the month to

1412
01:12:37,600 --> 01:12:39,639
Speaker 4: different meetings. A lot of our meetings are in Chicago,

1413
01:12:39,680 --> 01:12:43,240
Speaker 4: which is where McDonald's headquarters is. But I'm not going

1414
01:12:43,280 --> 01:12:47,680
Speaker 4: to a meeting that another organization. I'm in a McDonald's organization.

1415
01:12:47,960 --> 01:12:52,640
Speaker 4: They're having a board meetings. I'm on the board in

1416
01:12:52,640 --> 01:12:56,320
Speaker 4: in Alabama because i have another meeting the following week,

1417
01:12:56,320 --> 01:12:57,800
Speaker 4: and I'm like, I got I can't be away from

1418
01:12:57,800 --> 01:12:59,040
Speaker 4: my family for two straight weeks.

1419
01:12:59,080 --> 01:13:01,680
Speaker 2: Yeah, when you're gone for a week, it's like the

1420
01:13:01,720 --> 01:13:02,200
Speaker 2: whole week.

1421
01:13:02,439 --> 01:13:06,840
Speaker 4: It will typically be Tuesday to Thursday depending. Yeah, so

1422
01:13:06,880 --> 01:13:09,080
Speaker 4: I'm usually you know, Monday, Friday, I'm usually home and

1423
01:13:09,120 --> 01:13:11,840
Speaker 4: weekends of course, but you'll usually be anywhere from two

1424
01:13:11,880 --> 01:13:12,679
Speaker 4: to three days.

1425
01:13:13,439 --> 01:13:16,720
Speaker 1: What is the worst hat or you've ever worn as

1426
01:13:16,720 --> 01:13:18,400
Speaker 1: a McDonald's.

1427
01:13:19,520 --> 01:13:25,479
Speaker 3: Everything, the worst hat? Okay, I'll say this.

1428
01:13:25,880 --> 01:13:28,559
Speaker 4: I can't I won't go into any specific details, but

1429
01:13:28,600 --> 01:13:31,680
Speaker 4: I'll say there are moments in time when I'm in

1430
01:13:31,840 --> 01:13:34,880
Speaker 4: meetings and not because I'm black or because I'm a woman,

1431
01:13:34,920 --> 01:13:40,880
Speaker 4: but because of the nature of the relationships enfranchising where

1432
01:13:40,920 --> 01:13:41,560
Speaker 4: I don't.

1433
01:13:41,360 --> 01:13:45,800
Speaker 3: Feel like my opinions are having an impact.

1434
01:13:46,120 --> 01:13:49,160
Speaker 4: So I was on a team that met pretty regularly

1435
01:13:49,520 --> 01:13:52,760
Speaker 4: and we were supposed to be deciding things as it

1436
01:13:52,800 --> 01:13:56,479
Speaker 4: related to our restaurants, and I felt very frustrated because

1437
01:13:56,600 --> 01:13:59,600
Speaker 4: I didn't feel like I was being impactful and that

1438
01:13:59,640 --> 01:14:02,000
Speaker 4: the thing that I had to say, which I felt

1439
01:14:02,000 --> 01:14:05,400
Speaker 4: were pretty right, were valued and being taken into consideration.

1440
01:14:05,840 --> 01:14:08,240
Speaker 4: I was on that team for probably about two years,

1441
01:14:08,640 --> 01:14:10,200
Speaker 4: and then I had to get off that team because

1442
01:14:10,240 --> 01:14:12,120
Speaker 4: I can't be in any space.

1443
01:14:12,280 --> 01:14:13,599
Speaker 3: I get that I have to be there.

1444
01:14:13,760 --> 01:14:15,879
Speaker 4: I'm into paying my dues or as you can see,

1445
01:14:16,040 --> 01:14:19,400
Speaker 4: I believe paying my dues, listening and learning, but at

1446
01:14:19,439 --> 01:14:23,400
Speaker 4: a certain point, I'm transferring from learning to contributing, and

1447
01:14:23,479 --> 01:14:26,080
Speaker 4: I need to be an actual contributor. And I know

1448
01:14:26,920 --> 01:14:29,800
Speaker 4: that I have good thoughts and ideas, and if they're

1449
01:14:29,840 --> 01:14:33,600
Speaker 4: not being received consistently, not all of them, but consistently

1450
01:14:33,640 --> 01:14:36,400
Speaker 4: those ideas are not being received or listened to, I

1451
01:14:36,439 --> 01:14:38,759
Speaker 4: have to get out of that space. So that's probably

1452
01:14:38,760 --> 01:14:41,240
Speaker 4: been my most difficult McDonald's experience.

1453
01:14:41,640 --> 01:14:46,280
Speaker 1: When you explain to McDonald's situation, it almost feels like

1454
01:14:46,320 --> 01:14:50,160
Speaker 1: because when I think of a McDonald's franchisee owner, I think, okay,

1455
01:14:50,240 --> 01:14:53,800
Speaker 1: you well, I know McDonald's headquarters owns like the land.

1456
01:14:53,640 --> 01:14:56,600
Speaker 4: Right most of the time, well, the vast majority of

1457
01:14:56,600 --> 01:14:58,160
Speaker 4: Sometimes they lease spaces.

1458
01:14:58,520 --> 01:15:01,360
Speaker 1: Oh okay, okay, they'll you're about to say we own

1459
01:15:01,400 --> 01:15:02,360
Speaker 1: some of the property.

1460
01:15:02,479 --> 01:15:05,000
Speaker 3: No, that would be amazing.

1461
01:15:05,840 --> 01:15:08,760
Speaker 4: Not quite No, we're specifically not allowed to do that.

1462
01:15:09,360 --> 01:15:12,919
Speaker 1: But when you talk about you being on this National

1463
01:15:13,000 --> 01:15:17,360
Speaker 1: Black and she's on this field, I'm yes, I'm not

1464
01:15:17,400 --> 01:15:20,839
Speaker 1: gonna get perfect where you're going. It's a little confusing

1465
01:15:20,880 --> 01:15:23,320
Speaker 1: me because it seems like McDonald's has like you guys

1466
01:15:23,320 --> 01:15:27,320
Speaker 1: are the franchise owner and then you guys, are you

1467
01:15:27,320 --> 01:15:31,040
Speaker 1: guys encouraged to take on these additional responsibilities or is

1468
01:15:31,080 --> 01:15:33,640
Speaker 1: it is it like you build up points or is

1469
01:15:33,640 --> 01:15:36,360
Speaker 1: it like you own this restaurant so now you are

1470
01:15:36,560 --> 01:15:39,679
Speaker 1: you have to pick your slot commitment like some of

1471
01:15:39,680 --> 01:15:41,519
Speaker 1: you guys have all these little extra legs.

1472
01:15:41,640 --> 01:15:44,320
Speaker 4: I'll be honest and say we honestly see it as

1473
01:15:44,360 --> 01:15:48,040
Speaker 4: an opportunity because what it does is, first of all,

1474
01:15:48,400 --> 01:15:51,080
Speaker 4: on a lot of this So let's take the NBM away.

1475
01:15:51,720 --> 01:15:57,040
Speaker 4: So what National Black McDonald's Owners Association, Sorry, it's an

1476
01:15:57,120 --> 01:16:00,800
Speaker 4: advocacy group, which means that when you're meeting first of all,

1477
01:16:00,800 --> 01:16:04,120
Speaker 4: when you're meeting with them, you're connecting with other black franchisees.

1478
01:16:04,520 --> 01:16:07,880
Speaker 4: I consider that to be an opportunity because we are yes, right,

1479
01:16:08,040 --> 01:16:10,720
Speaker 4: So that's an opportunity. If you're in leadership, then you

1480
01:16:10,760 --> 01:16:14,040
Speaker 4: have a say in the running of that organization, so

1481
01:16:14,120 --> 01:16:17,000
Speaker 4: you can say, hey, this is happening to us franchises

1482
01:16:17,000 --> 01:16:17,720
Speaker 4: in California.

1483
01:16:17,800 --> 01:16:19,160
Speaker 3: We need your help in this way.

1484
01:16:19,439 --> 01:16:24,439
Speaker 4: National Leadership of NBM away.

1485
01:16:23,720 --> 01:16:26,040
Speaker 3: National Black McDonald's Owners Association.

1486
01:16:26,120 --> 01:16:28,000
Speaker 4: Sorry, I'll try to say that, it's just hard to

1487
01:16:28,040 --> 01:16:28,919
Speaker 4: say the full time.

1488
01:16:29,080 --> 01:16:29,960
Speaker 2: Well, I was just wondering.

1489
01:16:30,040 --> 01:16:32,880
Speaker 1: So you report on the local level to the to

1490
01:16:32,920 --> 01:16:35,719
Speaker 1: the national level, and then they go to the correct

1491
01:16:35,760 --> 01:16:39,360
Speaker 1: So the chairs of all of the diversity groups.

1492
01:16:39,120 --> 01:16:42,200
Speaker 4: There's adversity groups for all of the you know, Black Asian,

1493
01:16:42,800 --> 01:16:44,280
Speaker 4: Hispanic pride.

1494
01:16:44,680 --> 01:16:56,000
Speaker 3: White people have women like I can't. I can't, I

1495
01:16:56,040 --> 01:16:56,519
Speaker 3: don't know how to.

1496
01:16:58,280 --> 01:17:01,360
Speaker 4: Okay, So this is let me go back to what

1497
01:17:01,400 --> 01:17:07,000
Speaker 4: I what what what we are McDonald's. We we Let

1498
01:17:07,000 --> 01:17:09,599
Speaker 4: me say I work with a number of wonderful white

1499
01:17:09,680 --> 01:17:11,880
Speaker 4: colleagues in a variety of different ways.

1500
01:17:11,920 --> 01:17:14,559
Speaker 3: Yeah, okay, it's okay.

1501
01:17:15,560 --> 01:17:20,320
Speaker 4: So all of those individuals who lead our national organizations,

1502
01:17:20,840 --> 01:17:24,439
Speaker 4: they have they are part of a larger leadership group

1503
01:17:24,800 --> 01:17:27,400
Speaker 4: that meets with McDonald's leadership.

1504
01:17:27,600 --> 01:17:28,920
Speaker 2: Okay, So it's.

1505
01:17:28,800 --> 01:17:29,639
Speaker 3: Kind of like a voice.

1506
01:17:29,680 --> 01:17:33,280
Speaker 4: And so we call ourselves three legs of the stool, franchisees,

1507
01:17:33,439 --> 01:17:36,760
Speaker 4: the corporation, and our vendors. Without all three of us,

1508
01:17:36,880 --> 01:17:39,439
Speaker 4: we can't survive if one of those legs is jacked up.

1509
01:17:39,479 --> 01:17:41,599
Speaker 3: COVID, the supply chain got all jacked up. We had

1510
01:17:41,640 --> 01:17:46,600
Speaker 3: to figure out how to the franchise, suppliers, franchises and

1511
01:17:46,640 --> 01:17:47,240
Speaker 3: the corporation.

1512
01:17:47,680 --> 01:17:50,160
Speaker 2: The suppliers what suppliers mean like vendors.

1513
01:17:50,160 --> 01:17:51,800
Speaker 3: Basically, we just suppliers and.

1514
01:17:51,800 --> 01:17:55,320
Speaker 2: Our suppliers, the.

1515
01:17:54,400 --> 01:17:56,960
Speaker 3: Suppliers, franchisees, corporation.

1516
01:17:56,600 --> 01:17:59,479
Speaker 2: Corporation is McDonald franchises, got.

1517
01:17:59,400 --> 01:18:02,200
Speaker 3: It, Yes, So we all have to work together.

1518
01:18:02,760 --> 01:18:08,479
Speaker 4: So we're organized as as franchise the organizations, and then

1519
01:18:08,520 --> 01:18:12,920
Speaker 4: we always have corporate counterparts pardon me, that we work

1520
01:18:12,960 --> 01:18:15,559
Speaker 4: with in order to try to figure out issues in

1521
01:18:15,560 --> 01:18:18,879
Speaker 4: the system because we own ninety five percent of the restaurants,

1522
01:18:18,920 --> 01:18:21,280
Speaker 4: so we know the field better than anybody else. The

1523
01:18:21,320 --> 01:18:24,280
Speaker 4: corporation has, you know, over they're the franchise or so

1524
01:18:24,320 --> 01:18:27,000
Speaker 4: they have ultimate deciding power and a lot of different things.

1525
01:18:27,160 --> 01:18:30,040
Speaker 4: So we have to work together to make sure that

1526
01:18:30,240 --> 01:18:32,360
Speaker 4: everybody's goals and objectives are being met.

1527
01:18:33,080 --> 01:18:37,880
Speaker 1: I can tell why McDonald's is successful off this conversation.

1528
01:18:38,080 --> 01:18:42,720
Speaker 1: It's very well structured. It sounds very sound, very systematic.

1529
01:18:42,760 --> 01:18:44,000
Speaker 1: Shout outs to McDonald's.

1530
01:18:44,560 --> 01:18:45,600
Speaker 2: My actual.

1531
01:18:47,320 --> 01:18:50,120
Speaker 1: You guys are my favorite fast food plays, the French

1532
01:18:50,120 --> 01:18:53,320
Speaker 1: fries and the fact that you serve code because I

1533
01:18:53,360 --> 01:18:56,439
Speaker 1: hate any I think it's burgerting one of them sell

1534
01:18:56,479 --> 01:18:59,479
Speaker 1: PEPSI and I don't know, can Spider like the best? Yeah,

1535
01:18:59,520 --> 01:19:02,479
Speaker 1: you guys may very well. Yes, don't tell trainers or

1536
01:19:02,479 --> 01:19:03,640
Speaker 1: anybody that works out with me.

1537
01:19:06,360 --> 01:19:06,920
Speaker 2: I have to ask this.

1538
01:19:07,000 --> 01:19:10,519
Speaker 1: I'm sorry, jar, I know we're over. The next question

1539
01:19:10,560 --> 01:19:14,120
Speaker 1: I had was out of you're in the franchise business.

1540
01:19:14,200 --> 01:19:16,920
Speaker 1: Have you looked at other franchises? I know Chick fil

1541
01:19:16,920 --> 01:19:19,240
Speaker 1: A has like a lottery system. Did you hear about that?

1542
01:19:19,880 --> 01:19:20,080
Speaker 3: No?

1543
01:19:20,439 --> 01:19:22,479
Speaker 1: So I heard through the grapevine that to own a

1544
01:19:22,560 --> 01:19:25,679
Speaker 1: Chick fil A it's ten thousand dollars. They do splits

1545
01:19:25,760 --> 01:19:28,160
Speaker 1: and it's a lottery. You work in there and you

1546
01:19:28,280 --> 01:19:31,479
Speaker 1: enter the lottery. So the one on Hollywood. I remember the.

1547
01:19:31,479 --> 01:19:32,679
Speaker 2: Guy that won that one.

1548
01:19:32,800 --> 01:19:36,320
Speaker 1: He was like twenty seven at the time, So did

1549
01:19:36,360 --> 01:19:37,240
Speaker 1: you You don't know about that.

1550
01:19:37,720 --> 01:19:39,040
Speaker 3: The only thing I honestly know.

1551
01:19:39,240 --> 01:19:42,280
Speaker 4: I do know that their price point to entry is

1552
01:19:42,360 --> 01:19:45,479
Speaker 4: lower than if you're a what's called a registered applicant

1553
01:19:45,520 --> 01:19:50,479
Speaker 4: for McDonald's. I also know that a part of that

1554
01:19:50,640 --> 01:19:54,080
Speaker 4: is because their profit sharing model is different, although I

1555
01:19:54,120 --> 01:19:58,840
Speaker 4: don't know the details of THEIRS. I had a friend

1556
01:19:58,880 --> 01:20:02,040
Speaker 4: who applied to be a chick franchise e and it

1557
01:20:02,080 --> 01:20:04,840
Speaker 4: didn't work out for her, so I didn't I thought

1558
01:20:04,880 --> 01:20:07,120
Speaker 4: that it was just a similar application process. I've never

1559
01:20:07,160 --> 01:20:09,520
Speaker 4: known anything about a lottery or anything.

1560
01:20:09,280 --> 01:20:09,639
Speaker 3: So I don't.

1561
01:20:09,800 --> 01:20:14,040
Speaker 1: Yeah, I heard it's like you have to work in there.

1562
01:20:14,360 --> 01:20:18,160
Speaker 1: You enter the lottery from like being an employee, and

1563
01:20:18,240 --> 01:20:19,880
Speaker 1: then once you're pets then you.

1564
01:20:19,840 --> 01:20:21,759
Speaker 2: Have to follow the steps or whatever.

1565
01:20:21,840 --> 01:20:23,840
Speaker 1: But it is They definitely have a back end that's

1566
01:20:23,880 --> 01:20:27,000
Speaker 1: a little different on the profit splits, but initial going

1567
01:20:27,200 --> 01:20:30,120
Speaker 1: is lower, but it is for you have to work

1568
01:20:30,160 --> 01:20:34,400
Speaker 1: in there. For someone sitting at home, a McDonald's fan

1569
01:20:34,880 --> 01:20:40,280
Speaker 1: could be a McDonald's employee. I want you to tell us, ooh, girlfriend,

1570
01:20:40,360 --> 01:20:42,720
Speaker 1: how we cannot just get to well, we got to

1571
01:20:42,720 --> 01:20:44,439
Speaker 1: get to we want to get to twenty one.

1572
01:20:44,520 --> 01:20:45,800
Speaker 3: We got to surpass you.

1573
01:20:45,880 --> 01:20:48,639
Speaker 1: Okay, but how do we get to our first one?

1574
01:20:48,680 --> 01:20:51,760
Speaker 1: For anyone out there listening, what advice would you give

1575
01:20:52,120 --> 01:20:55,640
Speaker 1: realistically on what their chances are and what they'd have

1576
01:20:55,680 --> 01:20:57,040
Speaker 1: to do to get their hat in the.

1577
01:20:57,120 --> 01:21:00,000
Speaker 4: Race, The first step is to make sure that you

1578
01:21:00,080 --> 01:21:01,799
Speaker 4: are financially.

1579
01:21:03,040 --> 01:21:08,559
Speaker 3: Clean. Is your credit good check? Do you have a

1580
01:21:08,680 --> 01:21:09,479
Speaker 3: history of saving?

1581
01:21:10,240 --> 01:21:10,479
Speaker 2: Yes?

1582
01:21:11,120 --> 01:21:17,640
Speaker 4: Do you have a pretty success substantial liquid amount of

1583
01:21:17,680 --> 01:21:19,400
Speaker 4: savings at your disposal?

1584
01:21:20,320 --> 01:21:24,920
Speaker 1: I mean I have a house equity equity? Okay, got

1585
01:21:25,080 --> 01:21:29,679
Speaker 1: like a lot of equity. Okay, that's great. Okay, start there.

1586
01:21:30,160 --> 01:21:30,880
Speaker 1: That's number one.

1587
01:21:31,280 --> 01:21:35,559
Speaker 3: Two. Are you as an individual cool?

1588
01:21:35,640 --> 01:21:38,639
Speaker 4: Are you clean? Do you have a criminal record? Do

1589
01:21:38,680 --> 01:21:42,120
Speaker 4: you have you know, any sort of like degree history.

1590
01:21:42,160 --> 01:21:44,000
Speaker 4: Do you have a college degree at AA, A BA

1591
01:21:44,160 --> 01:21:46,840
Speaker 4: or whatever? You don't have to, but all that stuff

1592
01:21:46,880 --> 01:21:49,920
Speaker 4: helps because your next step is going to be the

1593
01:21:50,280 --> 01:21:51,080
Speaker 4: thout the application.

1594
01:21:51,240 --> 01:21:53,240
Speaker 2: But don't you have how do you get into You

1595
01:21:53,280 --> 01:21:54,160
Speaker 2: don't have to work at.

1596
01:21:54,120 --> 01:21:58,880
Speaker 1: McDonald's, not before you apply? No, what about Hamburger University?

1597
01:21:59,040 --> 01:21:59,720
Speaker 1: How does that work?

1598
01:22:00,080 --> 01:22:02,679
Speaker 4: You get to Hamburg University when you're ready to become

1599
01:22:02,720 --> 01:22:03,599
Speaker 4: a general manager.

1600
01:22:03,800 --> 01:22:06,000
Speaker 3: It's our general manager training class.

1601
01:22:06,360 --> 01:22:08,280
Speaker 1: But if you say you say you have a girl,

1602
01:22:08,280 --> 01:22:09,200
Speaker 1: you got me excited.

1603
01:22:09,920 --> 01:22:10,160
Speaker 5: Yeah.

1604
01:22:10,479 --> 01:22:12,720
Speaker 2: But wait, okay, so I got like a Okay, I

1605
01:22:12,760 --> 01:22:13,840
Speaker 2: got an a y like.

1606
01:22:13,920 --> 01:22:16,240
Speaker 1: Oh, I'm hella good with money. I'm kind of cheap,

1607
01:22:16,280 --> 01:22:21,439
Speaker 1: but ran businesses. No college degree. I have some liquid cash,

1608
01:22:21,479 --> 01:22:22,960
Speaker 1: but I ain't gonna lie. I have a lot of

1609
01:22:22,960 --> 01:22:24,800
Speaker 1: money and equity because I pay off my house way

1610
01:22:24,880 --> 01:22:25,320
Speaker 1: too fast.

1611
01:22:27,360 --> 01:22:30,240
Speaker 2: What else did you say I need it?

1612
01:22:31,080 --> 01:22:31,840
Speaker 3: Criminal record?

1613
01:22:31,920 --> 01:22:34,720
Speaker 1: No criminal record except for stealing like nuggets when I

1614
01:22:34,720 --> 01:22:36,160
Speaker 1: was sixteen, But ain never been.

1615
01:22:36,080 --> 01:22:39,879
Speaker 3: A record, So that's no record.

1616
01:22:40,640 --> 01:22:43,679
Speaker 1: You're honest that I have a lot of integrity. Yeah,

1617
01:22:43,760 --> 01:22:47,000
Speaker 1: I admit to my you miss doings.

1618
01:22:47,080 --> 01:22:47,519
Speaker 2: Clearly.

1619
01:22:48,840 --> 01:22:52,599
Speaker 1: I stole candy. I'm gonna say it. I stole candy

1620
01:22:52,640 --> 01:22:56,600
Speaker 1: for me and my siblings. Okay, I admitted to it

1621
01:22:56,640 --> 01:22:57,040
Speaker 1: because I.

1622
01:22:56,960 --> 01:23:00,280
Speaker 2: Got caught and I didn't snitch on my siblings. My

1623
01:23:00,320 --> 01:23:03,240
Speaker 2: parents did, I swear to God.

1624
01:23:03,560 --> 01:23:06,599
Speaker 1: Jamaican mother, Jewish father. Who's afraid of the Jamaican mother.

1625
01:23:07,200 --> 01:23:10,240
Speaker 2: She said, take her butt to the police. They took

1626
01:23:10,280 --> 01:23:12,240
Speaker 2: me to police station, They took me to the store.

1627
01:23:12,320 --> 01:23:13,440
Speaker 2: I had to apologize.

1628
01:23:13,640 --> 01:23:16,040
Speaker 1: Then I had to go to the police tell them

1629
01:23:16,040 --> 01:23:18,920
Speaker 1: my mom misfortunate for three candy bars. And I'll tell

1630
01:23:18,920 --> 01:23:21,000
Speaker 1: you right now, my siblings listen, there was a reesis.

1631
01:23:21,120 --> 01:23:23,880
Speaker 1: It was a butterfinger, and I think like a TwixT. Okay,

1632
01:23:23,960 --> 01:23:26,559
Speaker 1: I have three siblings, one for each of us did

1633
01:23:26,680 --> 01:23:30,720
Speaker 1: not snitch and not got punished, and it was humiliating.

1634
01:23:31,240 --> 01:23:35,480
Speaker 2: And I promise you I ain't never stole since. Wow,

1635
01:23:35,600 --> 01:23:37,680
Speaker 2: that's crazy, right, So you know what I'm saying. You

1636
01:23:37,720 --> 01:23:39,919
Speaker 2: think we're gonna do that to Zaryan Caleb?

1637
01:23:40,120 --> 01:23:40,640
Speaker 3: No?

1638
01:23:40,640 --> 01:23:43,160
Speaker 2: No, okay, anyways, thank you so much.

1639
01:23:43,160 --> 01:23:47,760
Speaker 1: But before we close out, I want for everyone that's

1640
01:23:47,800 --> 01:23:51,040
Speaker 1: listening to this interview or the Family Secret is out?

1641
01:23:51,120 --> 01:23:54,120
Speaker 1: What can they learn from The Family Secret? Says the

1642
01:23:54,160 --> 01:23:58,600
Speaker 1: Business and Franchise Owners Guide to Building Generational Wealth? What

1643
01:23:58,720 --> 01:24:01,000
Speaker 1: can we learn from this book? Just a snapshot?

1644
01:24:01,640 --> 01:24:03,599
Speaker 2: Difranctly sure, some.

1645
01:24:03,640 --> 01:24:06,680
Speaker 4: Major takeaways are going to be figuring out what your

1646
01:24:06,720 --> 01:24:09,360
Speaker 4: thrive factors are. That's a phrase that I kind of

1647
01:24:09,400 --> 01:24:12,080
Speaker 4: coin to help you figure out where your passion and

1648
01:24:12,120 --> 01:24:15,679
Speaker 4: your purpose intersect. Before you can enter a family business,

1649
01:24:15,680 --> 01:24:18,280
Speaker 4: you need to figure out what that is and then

1650
01:24:18,439 --> 01:24:20,840
Speaker 4: assess whether or not your family business can meet your

1651
01:24:20,880 --> 01:24:23,559
Speaker 4: personal thrive factors. You're also going to learn a lot

1652
01:24:23,600 --> 01:24:27,000
Speaker 4: about how to build and expand a business, whether it's

1653
01:24:27,000 --> 01:24:29,120
Speaker 4: a family business or not. You're going to learn about

1654
01:24:29,120 --> 01:24:32,880
Speaker 4: a lot about succession planning, which includes both passing it

1655
01:24:32,920 --> 01:24:35,640
Speaker 4: on to another family member or passing it on to

1656
01:24:35,680 --> 01:24:36,640
Speaker 4: someone outside.

1657
01:24:36,360 --> 01:24:36,960
Speaker 3: Of your family.

1658
01:24:37,400 --> 01:24:40,080
Speaker 4: And you're also going to get some information, really truthfully

1659
01:24:40,080 --> 01:24:42,840
Speaker 4: about what it means to put your family first. One

1660
01:24:42,920 --> 01:24:45,200
Speaker 4: of my favorite chapters in the book is chapter eighteen,

1661
01:24:45,360 --> 01:24:48,280
Speaker 4: which is called The House Always Wins. And in that chapter,

1662
01:24:48,360 --> 01:24:50,200
Speaker 4: I talk about what it means to make sure that

1663
01:24:50,280 --> 01:24:53,840
Speaker 4: no matter what, at the end of the day, your

1664
01:24:53,920 --> 01:24:56,840
Speaker 4: family and your family relationships come first, and I talk

1665
01:24:56,880 --> 01:24:58,479
Speaker 4: about how you can make sure that you do that.

1666
01:24:58,920 --> 01:25:02,040
Speaker 4: So that's kind of a brief snapshot of the family secrets.

1667
01:25:02,080 --> 01:25:03,960
Speaker 4: And at the very end there's a bit of a

1668
01:25:04,040 --> 01:25:06,400
Speaker 4: checklist and you can decide do I want to get

1669
01:25:06,439 --> 01:25:08,799
Speaker 4: involved in a family business. Do I want to create

1670
01:25:08,840 --> 01:25:11,439
Speaker 4: a family business? Do I want to take over a

1671
01:25:11,439 --> 01:25:14,960
Speaker 4: family business. I give you some tips and thoughts about

1672
01:25:15,360 --> 01:25:18,280
Speaker 4: what you can consider as you're making that determination.

1673
01:25:18,680 --> 01:25:21,240
Speaker 1: And this book looks like more than like even if

1674
01:25:21,280 --> 01:25:23,960
Speaker 1: you're like I love business books, but one of the chapters,

1675
01:25:24,040 --> 01:25:27,960
Speaker 1: I said, like, be an expert on the competition. I think, yeah,

1676
01:25:28,160 --> 01:25:29,880
Speaker 1: like this just sounds like a really all the way

1677
01:25:29,920 --> 01:25:31,200
Speaker 1: around great business book.

1678
01:25:32,000 --> 01:25:35,200
Speaker 4: And I will tell you the feedback that I get

1679
01:25:35,280 --> 01:25:40,599
Speaker 4: most often is I loved the family stories that you told,

1680
01:25:40,600 --> 01:25:46,000
Speaker 4: because all in here is background history and quite honestly

1681
01:25:46,120 --> 01:25:49,920
Speaker 4: inspiration relating to my mom's story, relating to my sister

1682
01:25:50,000 --> 01:25:51,680
Speaker 4: and I how we kind of came in. And then

1683
01:25:51,720 --> 01:25:55,599
Speaker 4: I also interviewed several other family businesses to find out

1684
01:25:55,640 --> 01:25:59,000
Speaker 4: their secretcy success because it's not just our secret, but

1685
01:25:59,080 --> 01:26:02,719
Speaker 4: there are things that are common to businesses that anyone

1686
01:26:02,800 --> 01:26:04,280
Speaker 4: can really take into account.

1687
01:26:04,360 --> 01:26:06,840
Speaker 3: So people love the story. There's a lot of story.

1688
01:26:06,880 --> 01:26:09,080
Speaker 1: Look at this, it says, know when the only solution

1689
01:26:09,200 --> 01:26:15,200
Speaker 1: is vulnerable communication. This book sounds amazing just looking at

1690
01:26:15,240 --> 01:26:18,160
Speaker 1: the chapters. And right now you can read it, but

1691
01:26:18,320 --> 01:26:20,800
Speaker 1: very soon it will be on audio for all your

1692
01:26:20,920 --> 01:26:26,840
Speaker 1: audio listeners. I am super grateful. I promise you you

1693
01:26:26,880 --> 01:26:31,240
Speaker 1: could read text between my group chats. I was over

1694
01:26:31,280 --> 01:26:33,120
Speaker 1: the hill when I found out I was gonna get

1695
01:26:33,160 --> 01:26:37,800
Speaker 1: this interview. I've been bragging to everybody in name Mama

1696
01:26:37,880 --> 01:26:41,240
Speaker 1: about this interview. So I am thankful for your vulnerability.

1697
01:26:41,800 --> 01:26:44,080
Speaker 1: I'm also thankful that you fend me.

1698
01:26:45,160 --> 01:26:48,519
Speaker 2: I'm thankful to know that if eating Wall Broke don't

1699
01:26:48,520 --> 01:26:51,040
Speaker 2: work out, you know, you never know.

1700
01:26:51,200 --> 01:26:54,920
Speaker 1: I may trying to, you know, go to Hamburger University,

1701
01:26:55,840 --> 01:27:01,080
Speaker 1: staying to Broklyn. But no, thank you so much for everything,

1702
01:27:01,200 --> 01:27:03,559
Speaker 1: every minute of you, and I promise you like you

1703
01:27:03,800 --> 01:27:08,320
Speaker 1: are just incredible, Like we are soul sisters on another level.

1704
01:27:08,920 --> 01:27:10,880
Speaker 1: And by the way, if you guys see me sweating

1705
01:27:10,880 --> 01:27:12,920
Speaker 1: back here, I found out our AC went out.

1706
01:27:13,520 --> 01:27:14,520
Speaker 2: A little backstory.

1707
01:27:14,840 --> 01:27:18,439
Speaker 1: Our AC went out, and I called your publicist and

1708
01:27:18,479 --> 01:27:21,320
Speaker 1: I said, oh my god, it's eighty five degrees in here.

1709
01:27:21,840 --> 01:27:25,120
Speaker 1: She cancels, I totally understand. I will be devastated. Do

1710
01:27:25,160 --> 01:27:27,599
Speaker 1: you think she if she cancels, But she probably's gonna

1711
01:27:27,640 --> 01:27:30,640
Speaker 1: cancel because anybody would cancel.

1712
01:27:30,560 --> 01:27:35,280
Speaker 2: You know, and she, you know, Carrie didn't cancel. She didn't.

1713
01:27:35,360 --> 01:27:37,960
Speaker 1: She showed up, told my producer, it's gonna suck for

1714
01:27:38,000 --> 01:27:39,439
Speaker 1: you today because you know, I don't think we have

1715
01:27:39,560 --> 01:27:43,280
Speaker 1: enough time to go buy fans. But everyone's you know,

1716
01:27:43,320 --> 01:27:45,360
Speaker 1: I just want you to know that, like no matter

1717
01:27:45,400 --> 01:27:48,360
Speaker 1: how big someone is or out of reach or or

1718
01:27:48,400 --> 01:27:51,360
Speaker 1: what have you, you know they're still human and they

1719
01:27:51,439 --> 01:27:52,320
Speaker 1: understand the mission.

1720
01:27:52,320 --> 01:27:54,200
Speaker 2: And I really appreciate that you came out.

1721
01:27:54,360 --> 01:27:58,640
Speaker 4: I'm so grateful to have been here today, to have

1722
01:27:58,680 --> 01:28:02,839
Speaker 4: been able to share with you. You're so authentic and

1723
01:28:03,000 --> 01:28:07,320
Speaker 4: you've been so welcoming and kind and sharing stories with

1724
01:28:07,400 --> 01:28:10,840
Speaker 4: me like your real life, and I appreciate that. I

1725
01:28:10,920 --> 01:28:14,040
Speaker 4: am truly over the moon and I'm so grateful.

1726
01:28:14,200 --> 01:28:16,800
Speaker 1: Thank you, and hopefully we go see you at every

1727
01:28:16,840 --> 01:28:18,599
Speaker 1: other podcast on The Black Effect.

1728
01:28:18,760 --> 01:28:39,120
Speaker 2: All Right, peace out, y'all, Thanks for tuning in. Bye

1729
01:28:41,920 --> 01:28:45,200
Speaker 2: for more Eating while Broke from iHeartRadio and The Black Effect,

1730
01:28:45,360 --> 01:28:48,920
Speaker 2: visit the iHeartRadio app, Apple Podcasts, or wherever you listen

1731
01:28:48,960 --> 01:28:50,080
Speaker 2: to your favorite shows.