1 00:00:00,000 --> 00:00:01,640 Speaker 1: All right, but let's have a look at Walt Disney. 2 00:00:01,680 --> 00:00:05,120 Speaker 1: It's shares up the most and almost two years that after, 3 00:00:05,160 --> 00:00:07,920 Speaker 1: the company brought back former lead up Bob I get 4 00:00:07,920 --> 00:00:10,960 Speaker 1: to replace his successor, Bob J. Peck as a CEO. 5 00:00:11,280 --> 00:00:13,760 Speaker 1: Let's get to Chris peal Mary's he edited with Bloomberg 6 00:00:13,760 --> 00:00:17,320 Speaker 1: Media and the Telecoms team. Thanks for joining us here, Chris, 7 00:00:17,480 --> 00:00:22,079 Speaker 1: what do you make of this? Uh, well, it's a surprise. Uh. 8 00:00:22,440 --> 00:00:25,400 Speaker 1: You know, this had been a transition that had been 9 00:00:25,400 --> 00:00:29,440 Speaker 1: in the works for years. Uh. And Bob Chapick was 10 00:00:29,440 --> 00:00:33,960 Speaker 1: was Bob Iger's handpicked successor, but he clearly had a 11 00:00:33,960 --> 00:00:38,960 Speaker 1: lot of problems. He is a brusque individual who was 12 00:00:39,040 --> 00:00:43,000 Speaker 1: just never able to connect with employees. He obviously had 13 00:00:43,000 --> 00:00:45,600 Speaker 1: a very difficult time taking over right at the start 14 00:00:45,640 --> 00:00:49,440 Speaker 1: of the pandemic, but he didn't make life any easier 15 00:00:49,479 --> 00:00:52,400 Speaker 1: with his approach and the way he ran the company. Chris, 16 00:00:52,440 --> 00:00:54,480 Speaker 1: correct me if I'm wrong. Chap It came from the 17 00:00:54,480 --> 00:00:56,680 Speaker 1: theme park side, so maybe a lot of his skill 18 00:00:56,760 --> 00:00:59,200 Speaker 1: set was it was not suited to a lot of 19 00:00:59,200 --> 00:01:01,760 Speaker 1: the challenges the Disney is facing when it comes to 20 00:01:02,160 --> 00:01:05,440 Speaker 1: things like ESPN or the streaming side of the business. 21 00:01:05,920 --> 00:01:08,360 Speaker 1: That was one of the considerations. He's actually he's been 22 00:01:08,400 --> 00:01:10,400 Speaker 1: at the company for a long time. He started out 23 00:01:10,440 --> 00:01:13,760 Speaker 1: in the home entertainment, so he dealing with you know, 24 00:01:13,800 --> 00:01:17,520 Speaker 1: actually videotapes back in the day. Then he ran consumer products, 25 00:01:17,520 --> 00:01:19,800 Speaker 1: all the merchandise there, and then as you noted, that 26 00:01:20,000 --> 00:01:22,320 Speaker 1: ran the theme parks, and and most of the analysts 27 00:01:22,319 --> 00:01:24,480 Speaker 1: sort of agree he actually did a terrific job at 28 00:01:24,480 --> 00:01:27,880 Speaker 1: the theme parks. Almost too good, he was. His tenure 29 00:01:27,920 --> 00:01:30,440 Speaker 1: is going to be sort of most noted for really 30 00:01:30,520 --> 00:01:36,160 Speaker 1: increasing prices. Uh, not a happy scene among the Disney 31 00:01:36,640 --> 00:01:40,840 Speaker 1: theme park loyalists. He required reservations, he raised ticket prices. 32 00:01:40,880 --> 00:01:45,000 Speaker 1: He started this new line cutting the system that you 33 00:01:45,040 --> 00:01:47,080 Speaker 1: have to pay extra four so you know, we could 34 00:01:47,120 --> 00:01:50,280 Speaker 1: add another forty dollars on top of your hundred and 35 00:01:50,360 --> 00:01:53,400 Speaker 1: eighty dollar theme park tickets. So you know a lot 36 00:01:53,440 --> 00:01:57,000 Speaker 1: of really dramatic price increases that have made the business 37 00:01:57,040 --> 00:02:00,880 Speaker 1: for profitable but not beloved. All right, Well, I mean 38 00:02:00,960 --> 00:02:05,440 Speaker 1: the thing is he was above Bigo was uh, I 39 00:02:05,520 --> 00:02:08,080 Speaker 1: me think he was the chairman not too long ago 40 00:02:08,200 --> 00:02:11,000 Speaker 1: of Disney and also see of course naturally as we 41 00:02:11,080 --> 00:02:13,880 Speaker 1: know here, but you know, in the time he's been away, 42 00:02:13,960 --> 00:02:16,280 Speaker 1: the landscape has changed so much. Do you think he's 43 00:02:16,320 --> 00:02:20,840 Speaker 1: got the right tools to turn Disney around. He is, 44 00:02:20,960 --> 00:02:23,440 Speaker 1: you know, widely regarded as just about the best media 45 00:02:23,480 --> 00:02:27,280 Speaker 1: executive in the business. And if you look at the 46 00:02:27,440 --> 00:02:30,600 Speaker 1: dramatic growth Disney had up until he left, you know, 47 00:02:30,639 --> 00:02:33,000 Speaker 1: with the launch of Disney Plus, you know, was all 48 00:02:33,080 --> 00:02:37,160 Speaker 1: his idea that you know now has you know, two 49 00:02:37,240 --> 00:02:41,600 Speaker 1: hundred million subscribers worldwide, lull of their streaming businesses. Um, 50 00:02:41,760 --> 00:02:44,480 Speaker 1: you've got um, you know, all of the acquisitions he 51 00:02:44,520 --> 00:02:49,280 Speaker 1: did with Pixar, Marvel, lucasfilm Box. So he's he's a 52 00:02:49,360 --> 00:02:51,919 Speaker 1: very creative guy, has good relations with all the talent 53 00:02:52,040 --> 00:02:55,880 Speaker 1: and the talent agencies. But yeah, this is a challenge 54 00:02:56,520 --> 00:02:59,040 Speaker 1: that one of the reasons Rapeck is out is because 55 00:02:59,040 --> 00:03:02,600 Speaker 1: the streaming V business lost one point five billion dollars 56 00:03:02,639 --> 00:03:05,400 Speaker 1: in the mostly some quarter. Uh that's a lot of 57 00:03:05,440 --> 00:03:08,360 Speaker 1: money for any company. And he has Tiger has to 58 00:03:08,440 --> 00:03:12,080 Speaker 1: navigate this transition between the traditional TV world, which is 59 00:03:12,200 --> 00:03:15,760 Speaker 1: you know, people are watching less and less into this 60 00:03:15,800 --> 00:03:20,000 Speaker 1: new streaming era and do it profitably. Um. But you know, 61 00:03:20,200 --> 00:03:22,280 Speaker 1: nobody sort of doubts that if there's anybody you can 62 00:03:22,320 --> 00:03:25,079 Speaker 1: do it. It is Bob Eyer. It's kind of interesting 63 00:03:25,080 --> 00:03:28,720 Speaker 1: because when you look back, before Mr Iger took the 64 00:03:28,760 --> 00:03:31,640 Speaker 1: reins back in I think it was September two thousand five, 65 00:03:32,280 --> 00:03:35,280 Speaker 1: Michael Eisner ran this company and he was pushed out, 66 00:03:35,360 --> 00:03:38,440 Speaker 1: I believe at the time. And Eisner was regarded as 67 00:03:38,440 --> 00:03:41,920 Speaker 1: a very effective CEO. But at some point, when the 68 00:03:41,960 --> 00:03:45,160 Speaker 1: market starts moving against you, you have to be reactive. 69 00:03:46,080 --> 00:03:48,960 Speaker 1: That's it. And you know, Eisner's also had you know, 70 00:03:49,000 --> 00:03:52,760 Speaker 1: particularly in his first ten years or so. Uh, he 71 00:03:52,880 --> 00:03:55,400 Speaker 1: did a terrific job growing to business, both the theme parks, 72 00:03:55,880 --> 00:03:59,160 Speaker 1: you know, made the acquisition of Capital City's ABC that 73 00:03:59,240 --> 00:04:02,320 Speaker 1: gave the company ESPN, you know, which was a huge, 74 00:04:02,680 --> 00:04:06,840 Speaker 1: huge profit generator for years. Uh, it's just you know, 75 00:04:06,920 --> 00:04:08,520 Speaker 1: stayed a little bit too long for a lot of 76 00:04:08,520 --> 00:04:12,120 Speaker 1: people's comfort. Uh, things started going south and and that's 77 00:04:12,160 --> 00:04:14,640 Speaker 1: when I stepped in, you know, But it was it 78 00:04:14,680 --> 00:04:18,520 Speaker 1: was once again, it was very dramatic succession. Eisner did 79 00:04:18,520 --> 00:04:25,760 Speaker 1: not go up quietly. Well, absolutely, that's it here as well, Chris, 80 00:04:25,800 --> 00:04:28,320 Speaker 1: you know what happens next? What are the metrics that 81 00:04:28,560 --> 00:04:30,440 Speaker 1: what has he got to deal with? First of all, 82 00:04:30,640 --> 00:04:34,000 Speaker 1: what's on it to do list? We're already seeing some 83 00:04:34,120 --> 00:04:36,960 Speaker 1: of the action. Today he announced that he was essentially 84 00:04:37,000 --> 00:04:40,640 Speaker 1: ondoing this very unpopular move that Chapek had made internally, 85 00:04:41,080 --> 00:04:44,960 Speaker 1: which Chapeck decided that everybody on the creative side and 86 00:04:45,040 --> 00:04:48,480 Speaker 1: the traditional TV business to film studios and that uh 87 00:04:48,600 --> 00:04:51,720 Speaker 1: needed to report to this one central authority which was 88 00:04:51,760 --> 00:04:54,719 Speaker 1: going to be in chargeable business decisions, whether it's ad sales, 89 00:04:55,200 --> 00:04:59,760 Speaker 1: what movies to make, what channels or streaming services to 90 00:04:59,760 --> 00:05:03,000 Speaker 1: put TV show on. And you know this rankled the 91 00:05:03,040 --> 00:05:06,400 Speaker 1: traditional studio heads and network chiefs who used to have 92 00:05:06,520 --> 00:05:10,960 Speaker 1: that authority, and you know they were all listening to 93 00:05:11,000 --> 00:05:14,839 Speaker 1: this this other business unit headed by this one individual, 94 00:05:15,520 --> 00:05:19,680 Speaker 1: and uh so Iger fired him today Kareem Daniel and 95 00:05:20,320 --> 00:05:22,840 Speaker 1: said that he's going to reconnect with all of the 96 00:05:22,880 --> 00:05:25,760 Speaker 1: traditional head of the film studio, head of the TV business, 97 00:05:25,760 --> 00:05:29,240 Speaker 1: head of ESPN and figure out a new corporate structure 98 00:05:29,480 --> 00:05:31,680 Speaker 1: which will probably look a lot like the old one, 99 00:05:31,720 --> 00:05:34,680 Speaker 1: where you have these individual managers responsible for their own 100 00:05:35,000 --> 00:05:37,840 Speaker 1: decisions both a business and a creative standpoint. But I'm 101 00:05:37,839 --> 00:05:40,240 Speaker 1: wondering whether or not part of his strategy will include 102 00:05:40,320 --> 00:05:43,560 Speaker 1: exiting or at least reducing some of the company's exposure 103 00:05:43,720 --> 00:05:46,760 Speaker 1: in certain business lines. We were talking earlier with one 104 00:05:46,800 --> 00:05:49,920 Speaker 1: of our guests who was saying that maybe Hulu, for example, 105 00:05:50,120 --> 00:05:53,800 Speaker 1: could be viewed differently as Iger returns to UH the 106 00:05:53,800 --> 00:05:57,680 Speaker 1: CEO role. I'd be really surprised of that wor the case. Remember, 107 00:05:57,960 --> 00:06:03,440 Speaker 1: Hulu UM is the company's interested who lose significantly increased 108 00:06:03,520 --> 00:06:08,400 Speaker 1: under Iger's presence. You know, it went from to sixty 109 00:06:08,560 --> 00:06:13,480 Speaker 1: three and then he negotiated the option to acquire UH 110 00:06:13,600 --> 00:06:16,760 Speaker 1: Comcast one third UH and and you know that's a 111 00:06:16,760 --> 00:06:19,200 Speaker 1: deal that they already have a contract on. Their question 112 00:06:19,360 --> 00:06:23,920 Speaker 1: right now is just what price. I think that Hulus 113 00:06:24,760 --> 00:06:26,880 Speaker 1: is very much a piece of this overall puzzle, the 114 00:06:26,960 --> 00:06:29,159 Speaker 1: streaming service. It's very popular, it's got a lot of 115 00:06:29,279 --> 00:06:32,960 Speaker 1: really good shows, and most likely after Disney acquires that 116 00:06:33,040 --> 00:06:35,680 Speaker 1: other third, they're going to integrate it more fully into 117 00:06:35,760 --> 00:06:38,599 Speaker 1: the Disney Plus product. Which if there's a criticism of 118 00:06:38,720 --> 00:06:41,400 Speaker 1: Disney Plus, it's that it doesn't really have enough for adults, 119 00:06:41,800 --> 00:06:45,200 Speaker 1: whereas Hulu that's exactly you know what what they have. 120 00:06:45,440 --> 00:06:49,240 Speaker 1: So I think you'll you'll see who more fully integrated 121 00:06:49,240 --> 00:06:53,120 Speaker 1: into the Disney streaming business. Underwriter, Well, the market seems 122 00:06:53,160 --> 00:06:56,440 Speaker 1: to like this news, as Disney shares rallied by more 123 00:06:56,480 --> 00:06:59,120 Speaker 1: than six percent today on news that Bob Iger will 124 00:06:59,160 --> 00:07:03,479 Speaker 1: replace his successor, Bob Chapick A CEO. Chris Maul Paul Mary, 125 00:07:03,560 --> 00:07:05,799 Speaker 1: thanks so much for being with us. Chris a senior 126 00:07:05,920 --> 00:07:09,200 Speaker 1: editor with Bloomberg's Media and Telecom team,