1 00:00:00,040 --> 00:00:02,000 Speaker 1: It's Brooke and Jeffrey in the morning, and today we 2 00:00:02,040 --> 00:00:04,240 Speaker 1: call a guy who's got a hair appointment schedule. That 3 00:00:04,360 --> 00:00:08,000 Speaker 1: a new salon. Okay, he's never been there before, but 4 00:00:08,039 --> 00:00:11,400 Speaker 1: he's about to learn the things that this particular barbershop 5 00:00:11,680 --> 00:00:16,040 Speaker 1: work a little bit differently, especially when a stylist calls 6 00:00:16,040 --> 00:00:20,400 Speaker 1: in sick. He's about to find out exactly how that works. 7 00:00:20,440 --> 00:00:23,080 Speaker 1: In your phone tap right now, it's another. 8 00:00:27,320 --> 00:00:27,640 Speaker 2: Hello. 9 00:00:28,360 --> 00:00:34,919 Speaker 3: Hi is this Harry. This This is Bethany from salon. 10 00:00:37,000 --> 00:00:38,879 Speaker 2: Oh Hi, Hi, So. 11 00:00:38,920 --> 00:00:41,760 Speaker 3: You're coming in for a cut later today at two pm. 12 00:00:42,560 --> 00:00:46,599 Speaker 3: I am perfect. So just so you know, we are 13 00:00:46,800 --> 00:00:49,519 Speaker 3: down a stylist today. So if you could arrive fifteen 14 00:00:49,520 --> 00:00:51,800 Speaker 3: minutes early, that would be so helpful. 15 00:00:53,159 --> 00:00:55,480 Speaker 2: Okay, yeah, sure, I can do that. Great. 16 00:00:56,440 --> 00:00:58,480 Speaker 4: That way you can shampoo the customer ahead of you 17 00:00:58,600 --> 00:01:00,080 Speaker 4: and it would really. 18 00:01:00,120 --> 00:01:00,920 Speaker 3: Keep us on time. 19 00:01:02,520 --> 00:01:03,279 Speaker 2: Excuse me, what? 20 00:01:03,720 --> 00:01:06,200 Speaker 3: Yeah, if you're just here at one forty five, you know, 21 00:01:06,280 --> 00:01:09,280 Speaker 3: actually probably one forty would be better now that I'm 22 00:01:09,319 --> 00:01:09,800 Speaker 3: thinking of it. 23 00:01:10,520 --> 00:01:14,240 Speaker 2: Hold on, hold on, you want me to shampoo somebody? 24 00:01:14,800 --> 00:01:19,160 Speaker 3: Correct? Like I said, we're short staffed, but I don't already. 25 00:01:19,319 --> 00:01:21,920 Speaker 4: I just want to say thank you. Our customers are 26 00:01:22,080 --> 00:01:23,040 Speaker 4: just the best. 27 00:01:26,280 --> 00:01:31,480 Speaker 2: I don't work there, right, so I can't do that. 28 00:01:32,120 --> 00:01:34,840 Speaker 3: Oh, I think you're thinking of this wrong. 29 00:01:34,959 --> 00:01:37,399 Speaker 4: Think of it more like the Starbucks pay it forward 30 00:01:37,480 --> 00:01:40,280 Speaker 4: and the drive through where you pay for the customer 31 00:01:40,360 --> 00:01:42,679 Speaker 4: behind you and they pay for the customer behind them. 32 00:01:42,840 --> 00:01:45,040 Speaker 3: It's like everybody's helping everybody out. 33 00:01:45,600 --> 00:01:49,760 Speaker 2: So I'm shampooing somebody else's hair, right, and then. 34 00:01:49,680 --> 00:01:52,800 Speaker 3: The client after you. Oh, let me look up who 35 00:01:52,840 --> 00:01:58,120 Speaker 3: that's gonna be. Oh, it's eleanor sweet old lady. She's 36 00:01:58,120 --> 00:01:59,560 Speaker 3: gonna be shampooing your hair. 37 00:02:00,280 --> 00:02:02,240 Speaker 2: So a stranger is going to be touching my hair. 38 00:02:02,280 --> 00:02:04,400 Speaker 2: Somebody doesn't even work there or know what they're doing. 39 00:02:04,840 --> 00:02:07,760 Speaker 3: No, she is like family. She's been going here so long. 40 00:02:07,840 --> 00:02:10,200 Speaker 4: I will say, she does have a little arthritis, so 41 00:02:10,760 --> 00:02:12,600 Speaker 4: it might take her a little bit longer. 42 00:02:12,639 --> 00:02:14,839 Speaker 3: But I've already talked to her on the phone and 43 00:02:14,919 --> 00:02:16,560 Speaker 3: she is so up for it. 44 00:02:17,160 --> 00:02:19,760 Speaker 2: I'm pretty sure you're not allowed to do this. Do what? 45 00:02:21,120 --> 00:02:22,880 Speaker 2: Have customers work for you? 46 00:02:23,240 --> 00:02:27,040 Speaker 4: And honey, it's a tough economy out there, okay, we 47 00:02:27,080 --> 00:02:29,240 Speaker 4: all have to pull together to make this happen. So 48 00:02:29,840 --> 00:02:32,280 Speaker 4: that's why you'll also be sweeping a little bit just 49 00:02:32,360 --> 00:02:33,200 Speaker 4: after your shift. 50 00:02:33,800 --> 00:02:37,760 Speaker 2: I'm not sweeping okay, And why are you calling it 51 00:02:37,800 --> 00:02:40,200 Speaker 2: a shift again? I don't work there. 52 00:02:40,480 --> 00:02:43,680 Speaker 3: Why are you being so high maintenance. It's just hair, 53 00:02:43,880 --> 00:02:46,079 Speaker 3: it's not gonna bite you. You just sweep it up. 54 00:02:46,480 --> 00:02:48,000 Speaker 2: I'm not doing that. I'm not. 55 00:02:48,800 --> 00:02:51,040 Speaker 4: I did forget to mention we did lose our dustpan, 56 00:02:52,320 --> 00:02:54,120 Speaker 4: so you will have to just use your hands, pick 57 00:02:54,160 --> 00:02:56,200 Speaker 4: it up, throw it away and then you're done. 58 00:02:56,280 --> 00:02:58,560 Speaker 2: No, that's it. Do you realize what you're asking right 59 00:02:58,600 --> 00:03:02,079 Speaker 2: now is so out of bounds, just so crazy, Like 60 00:03:02,240 --> 00:03:04,560 Speaker 2: I don't even know where to start. 61 00:03:04,360 --> 00:03:10,079 Speaker 3: Like, oh, I see, I see. You're wondering if you're 62 00:03:10,080 --> 00:03:10,880 Speaker 3: gonna get tipped. 63 00:03:11,600 --> 00:03:12,960 Speaker 2: What are you talking about? 64 00:03:13,520 --> 00:03:15,720 Speaker 4: Well, I'll tell you that's a pay it forward thing also, 65 00:03:16,040 --> 00:03:19,400 Speaker 4: so you'll be tipped by the person you shampoo, and 66 00:03:19,480 --> 00:03:21,359 Speaker 4: your tip is passed to Eleanor. 67 00:03:21,440 --> 00:03:23,760 Speaker 3: I mean that is if you feel like she deserves it. 68 00:03:24,040 --> 00:03:26,560 Speaker 2: So you're saying, I'm going down to get a haircut, 69 00:03:26,639 --> 00:03:29,480 Speaker 2: but before I do, I need a shampoo some stranger's hair, 70 00:03:29,960 --> 00:03:33,080 Speaker 2: and then a non employee is gonna shampoo my hair. 71 00:03:33,240 --> 00:03:37,480 Speaker 4: Like it's not a non employee, it's Eleanor. She's been 72 00:03:37,480 --> 00:03:39,880 Speaker 4: coming here for twenty years. I mean, if anyone knows 73 00:03:39,880 --> 00:03:43,480 Speaker 4: how to shampoo, Eleanor's got you, I don't care. 74 00:03:43,680 --> 00:03:47,760 Speaker 2: I'm sure she's amazing, but this is like rust. I 75 00:03:47,800 --> 00:03:51,400 Speaker 2: just wanted a normal haircut, like, I'm not working during it, 76 00:03:51,560 --> 00:03:53,080 Speaker 2: before it after it. 77 00:03:53,200 --> 00:03:56,040 Speaker 3: I didn't say during it, that would be ridiculous. Just 78 00:03:56,080 --> 00:03:58,000 Speaker 3: before and after I'm. 79 00:03:57,800 --> 00:03:59,960 Speaker 2: Not paying to work it my own hairstyle. 80 00:04:00,440 --> 00:04:03,640 Speaker 3: Wow, someone's being a little bit of a Karen, aren't they? 81 00:04:03,680 --> 00:04:04,440 Speaker 2: Excuse me? 82 00:04:04,840 --> 00:04:07,520 Speaker 4: I should have known since your brother Danny did say 83 00:04:07,560 --> 00:04:09,360 Speaker 4: that you weren't very good at helping out. 84 00:04:09,840 --> 00:04:11,400 Speaker 2: What does Danny even have to do with this? What 85 00:04:11,440 --> 00:04:12,680 Speaker 2: are you talking about? Danny? 86 00:04:14,560 --> 00:04:16,400 Speaker 4: Talking about Danny because he's the one that set you 87 00:04:16,440 --> 00:04:17,720 Speaker 4: up for this prank phone call? 88 00:04:18,240 --> 00:04:20,480 Speaker 3: What I'm not from the hair salon. This is Brooke 89 00:04:20,520 --> 00:04:21,880 Speaker 3: from Brook and Jeffrey in the morning. 90 00:04:22,320 --> 00:04:25,400 Speaker 2: Are you freaking joking? Oh my god. 91 00:04:26,160 --> 00:04:28,320 Speaker 4: He emailed us and said that you're trying a new 92 00:04:28,360 --> 00:04:30,200 Speaker 4: hairstylist and he wanted to mess with you. 93 00:04:30,440 --> 00:04:31,719 Speaker 2: I can't believe he did that. 94 00:04:33,240 --> 00:04:35,360 Speaker 3: He said, you and haven't been playing jokes on each 95 00:04:35,400 --> 00:04:38,719 Speaker 3: other for years, and oh my god, this was the 96 00:04:38,839 --> 00:04:39,680 Speaker 3: ultimate for him. 97 00:04:40,160 --> 00:04:43,279 Speaker 2: Oh my god, Oh god, it's too much but why. 98 00:04:43,120 --> 00:04:45,400 Speaker 3: Would you dip eleanor she's so sweet. 99 00:04:46,000 --> 00:04:47,960 Speaker 2: I wish I could shampoo her hair. 100 00:04:48,320 --> 00:04:50,440 Speaker 3: There's not much of it left these days, but yeah, 101 00:04:50,880 --> 00:04:51,760 Speaker 3: we can make it happen. 102 00:04:53,520 --> 00:04:56,320 Speaker 4: Wake Up every morning was fun tab weekday mornings on 103 00:04:56,400 --> 00:04:59,040 Speaker 4: the twenties Brook and Jeffrey in the morning