1 00:00:00,120 --> 00:00:03,080 Speaker 1: I'm Bradley Johnson with one eight hundred d hy away. 2 00:00:03,200 --> 00:00:06,840 Speaker 1: Not getting behind the wheel after drinking is the best choice, 3 00:00:07,120 --> 00:00:09,880 Speaker 1: But if you're pulled over, the next best choice it's 4 00:00:09,920 --> 00:00:15,640 Speaker 1: to call one eight hundred duy away on the twenties. 5 00:00:16,000 --> 00:00:24,720 Speaker 1: Tell me I'm hello, Yeah, looking for Mike. Yeah, let's see. Hey, 6 00:00:24,800 --> 00:00:28,560 Speaker 1: this is Christian. I'm calling from Flowers all Her Christen. 7 00:00:28,720 --> 00:00:30,400 Speaker 1: I'm calling because I need to let you know we 8 00:00:30,440 --> 00:00:33,479 Speaker 1: had a problem with your Valentine's Day order. What do 9 00:00:33,520 --> 00:00:36,559 Speaker 1: you mean problem with the Valentine's order? Oh, I guess 10 00:00:36,600 --> 00:00:38,479 Speaker 1: really attacking there's no problem with the order or the 11 00:00:38,479 --> 00:00:40,199 Speaker 1: problems with the guy who made the order, because you're 12 00:00:40,240 --> 00:00:45,760 Speaker 1: a cheapass. Anyway, Um, I went, I'm sorry you say well, 13 00:00:45,800 --> 00:00:47,800 Speaker 1: I was trying to finish my sentence before you interrupted me. 14 00:00:47,920 --> 00:00:49,879 Speaker 1: Do you have something else to say? You tell me 15 00:00:49,920 --> 00:00:53,319 Speaker 1: there's a problem with my order, and now you're I 16 00:00:53,360 --> 00:00:55,880 Speaker 1: was reviewing orders to go out for Valentine's Day and 17 00:00:56,040 --> 00:00:58,560 Speaker 1: I got yes, and I was going over yours and 18 00:00:58,640 --> 00:01:04,080 Speaker 1: what is it? Twelve purple tulips or something? Yes? Yeah, 19 00:01:04,080 --> 00:01:09,520 Speaker 1: okay to your fiance. Yes yeah, Um, that's unacceptable. What 20 00:01:09,880 --> 00:01:12,600 Speaker 1: the hell is this about? Just listen. Okay, I just 21 00:01:12,640 --> 00:01:13,880 Speaker 1: have to let you know that I went ahead and 22 00:01:13,959 --> 00:01:16,520 Speaker 1: charged an extra sixty dollars to your order. What the 23 00:01:17,080 --> 00:01:19,240 Speaker 1: what are you talking about? I had to do that 24 00:01:19,319 --> 00:01:23,120 Speaker 1: because what you're sending to your fiance, frankly, is bulls, 25 00:01:23,160 --> 00:01:26,800 Speaker 1: and I won't stand for it. It's purple tulips, that's 26 00:01:26,800 --> 00:01:29,319 Speaker 1: what you want. That's your favorite flower, which you can't 27 00:01:29,440 --> 00:01:32,240 Speaker 1: have an opinion on this. I absolutely can have an 28 00:01:32,240 --> 00:01:34,680 Speaker 1: opinion on this because I see jerks like you come 29 00:01:34,720 --> 00:01:39,240 Speaker 1: in order your fiance a measly twelve tulips for Valentine's Day. 30 00:01:39,400 --> 00:01:41,679 Speaker 1: That's your fiance. I'm going to take her off to 31 00:01:41,720 --> 00:01:45,120 Speaker 1: dinner too, Okay. Is it your business telling me how 32 00:01:45,200 --> 00:01:48,040 Speaker 1: much money to spend. She's your fiance. You need to 33 00:01:48,040 --> 00:01:51,320 Speaker 1: show her more appreciation than that. Okay, why do you 34 00:01:51,360 --> 00:01:53,640 Speaker 1: even so much? I'll tell you why I care? Okay, 35 00:01:53,680 --> 00:01:56,160 Speaker 1: because Christian used to have a boyfriend just like you, 36 00:01:56,560 --> 00:01:59,840 Speaker 1: who wouldn't do enough. Has nothing to do with your life. 37 00:02:00,320 --> 00:02:02,880 Speaker 1: That had everything to do with me getting tools to 38 00:02:03,000 --> 00:02:08,000 Speaker 1: my fiancee. Instead of giving me an attitude, you should 39 00:02:08,000 --> 00:02:12,560 Speaker 1: be thanking Christian. You're gonna deliver twelve tools to myiance 40 00:02:12,880 --> 00:02:15,800 Speaker 1: on Thursday at eleven am in the morning at her job, 41 00:02:16,120 --> 00:02:17,800 Speaker 1: which I told you to do it. You know, I 42 00:02:17,840 --> 00:02:21,080 Speaker 1: called up to be nice and all I've gotten from um, 43 00:02:21,240 --> 00:02:22,799 Speaker 1: I'm pretty sure I did. I would told me a 44 00:02:22,919 --> 00:02:25,359 Speaker 1: chief thought before I even told answer the phone. I 45 00:02:25,440 --> 00:02:27,520 Speaker 1: was calling to tell you that maybe you want to 46 00:02:27,520 --> 00:02:29,600 Speaker 1: rethink your order because it might not be enough. And 47 00:02:29,639 --> 00:02:35,040 Speaker 1: now I'm just start rethinking the order you're going to deliver. Tool. 48 00:02:35,080 --> 00:02:38,600 Speaker 1: It's on Thursday. This was a courtesy call, okay, to 49 00:02:38,680 --> 00:02:41,440 Speaker 1: see if you were happy with our service and not 50 00:02:41,639 --> 00:02:45,280 Speaker 1: happy with your service. All you've done is this yell 51 00:02:45,360 --> 00:02:47,880 Speaker 1: at me and call me names, and I don't understand it. 52 00:02:48,280 --> 00:02:53,800 Speaker 1: I feel tools. Um, you know what, I should probably 53 00:02:53,840 --> 00:02:56,200 Speaker 1: inform you we have a rule here where if a 54 00:02:56,240 --> 00:03:02,240 Speaker 1: customer got your rules. If a customer becomes mean, my too, sir. 55 00:03:02,280 --> 00:03:05,000 Speaker 1: If a customer becomes abusive with an employee, we can't 56 00:03:05,000 --> 00:03:06,280 Speaker 1: work with him, so I might have to counsel your 57 00:03:06,360 --> 00:03:07,720 Speaker 1: order because of that. I'm sorry. I was just trying 58 00:03:07,760 --> 00:03:14,000 Speaker 1: to help. Fine whatever, you know what, I'm not done 59 00:03:14,000 --> 00:03:15,440 Speaker 1: talking to you, but before I let you go, I 60 00:03:15,480 --> 00:03:18,200 Speaker 1: just need to know how many of these purple tulips 61 00:03:18,200 --> 00:03:22,040 Speaker 1: you want sent to your friend Chad. What are you 62 00:03:22,120 --> 00:03:24,480 Speaker 1: talking about? How do you know trust? Oh, that's simple, 63 00:03:24,520 --> 00:03:27,160 Speaker 1: because he wanted me to call you. What because this 64 00:03:27,240 --> 00:03:29,120 Speaker 1: is actually jewel from Brook and Jewel in the morning 65 00:03:29,120 --> 00:03:31,560 Speaker 1: doing a phone tap on you. Your buddy Chad set 66 00:03:31,600 --> 00:03:36,000 Speaker 1: you up. Holy yeah, he said he was ripping you 67 00:03:36,040 --> 00:03:41,040 Speaker 1: for what you were sending your fiance. She knows that 68 00:03:41,160 --> 00:03:44,800 Speaker 1: everybody knows that whatever. It sound like a cheap ass 69 00:03:44,840 --> 00:03:49,600 Speaker 1: to me. The week of every morning with