1 00:00:00,080 --> 00:00:02,520 Speaker 1: No Starbucks. So the return it through the roots. I 2 00:00:02,520 --> 00:00:05,680 Speaker 1: guess sale has been down quarter after quarter after quarter. Oh, 3 00:00:05,720 --> 00:00:09,559 Speaker 1: and they're blaming that on something specifically, right, isn'ty? 4 00:00:09,720 --> 00:00:12,119 Speaker 2: Yeah, And it's the little message. It was then like 5 00:00:12,160 --> 00:00:15,160 Speaker 2: writing our name. There are names on the cups when 6 00:00:15,160 --> 00:00:17,400 Speaker 2: you would order your drink, and I guess like back 7 00:00:17,440 --> 00:00:19,799 Speaker 2: in the day, like even like when Starbucks first started, 8 00:00:20,160 --> 00:00:21,760 Speaker 2: it used to just not be your name. 9 00:00:21,800 --> 00:00:24,160 Speaker 3: It would be like a message. Yeah, it would be like. 10 00:00:24,160 --> 00:00:26,680 Speaker 2: You know, I always believe in something wonderful, or you 11 00:00:26,800 --> 00:00:29,000 Speaker 2: just like something like words of affirmation. 12 00:00:28,600 --> 00:00:31,520 Speaker 1: That they say at the end of our cardioclasses sometimes 13 00:00:31,560 --> 00:00:33,839 Speaker 1: before exactly after a soul cycle class or you know, 14 00:00:33,960 --> 00:00:34,440 Speaker 1: something like that. 15 00:00:35,400 --> 00:00:38,199 Speaker 2: So they just want their goal is to humanize the 16 00:00:38,320 --> 00:00:41,040 Speaker 2: brand and shift the focus. 17 00:00:40,680 --> 00:00:41,640 Speaker 3: From mobile orders. 18 00:00:41,640 --> 00:00:43,920 Speaker 2: They're saying that Starbucks is turning into too much of 19 00:00:43,960 --> 00:00:47,920 Speaker 2: a mobile order like restaurant in restaurant, cafe or whatever 20 00:00:47,920 --> 00:00:52,080 Speaker 2: when you go in. And it's true, I I prefer 21 00:00:52,280 --> 00:00:54,600 Speaker 2: mobile ordering when I because it's just quick for me 22 00:00:54,720 --> 00:00:56,280 Speaker 2: my schedule. I'd go in and it's already there on 23 00:00:56,280 --> 00:00:59,400 Speaker 2: the counter and I leave. So they're trying to say 24 00:00:59,440 --> 00:01:01,880 Speaker 2: if this will like maybe help or humanize them a 25 00:01:01,920 --> 00:01:02,320 Speaker 2: little bit. 26 00:01:02,720 --> 00:01:04,920 Speaker 3: It stopped at the beginning of. 27 00:01:04,840 --> 00:01:08,720 Speaker 2: The pandemic or during the pandemic, and I think for 28 00:01:08,800 --> 00:01:11,720 Speaker 2: obvious reasons, right, it was like less having to like 29 00:01:11,800 --> 00:01:15,480 Speaker 2: interact with the cup that you're gonna drink. Yeah, and 30 00:01:15,560 --> 00:01:17,880 Speaker 2: they just never brought it back after twenty twenty. So 31 00:01:19,040 --> 00:01:21,440 Speaker 2: people are kind of like, I can't they hate this. 32 00:01:21,600 --> 00:01:22,160 Speaker 3: I don't hate this. 33 00:01:22,200 --> 00:01:23,640 Speaker 1: I mean, look, if you think about star Works at 34 00:01:23,680 --> 00:01:25,160 Speaker 1: the beginning, it was a place where I wanted to 35 00:01:25,200 --> 00:01:27,280 Speaker 1: go hang. You wanted to go in there. You wanted 36 00:01:27,280 --> 00:01:29,800 Speaker 1: the experience of being in there, and you wanted that 37 00:01:29,840 --> 00:01:31,840 Speaker 1: feeling and that smell and the aroma and all the 38 00:01:31,920 --> 00:01:34,280 Speaker 1: stuff that comes along with it. And I did like 39 00:01:34,319 --> 00:01:36,360 Speaker 1: the exchange, and I do like the exchange with the barista. 40 00:01:36,680 --> 00:01:39,040 Speaker 1: I probably talked to them too much. So I don't 41 00:01:39,040 --> 00:01:40,800 Speaker 1: mind a message on my cup. Matter of fact, look 42 00:01:40,800 --> 00:01:42,679 Speaker 1: forward to a message on my cup, especially if it's 43 00:01:42,680 --> 00:01:43,760 Speaker 1: original on my mind. 44 00:01:43,800 --> 00:01:46,000 Speaker 2: And some people don't know about this change though, so 45 00:01:46,360 --> 00:01:48,800 Speaker 2: consider this a PSA because they're thinking that the barisas 46 00:01:48,840 --> 00:01:50,840 Speaker 2: are flirting with them, because. 47 00:01:50,640 --> 00:01:54,240 Speaker 3: Think about whenever an amazing day and they're flirting. 48 00:01:54,560 --> 00:01:59,520 Speaker 2: I don't know it depends on what they say too. 49 00:01:58,200 --> 00:01:59,560 Speaker 3: Fat. 50 00:02:00,240 --> 00:02:00,600 Speaker 1: I get. 51 00:02:02,640 --> 00:02:05,400 Speaker 3: From my from my people, and I think it's so cute. 52 00:02:05,800 --> 00:02:07,840 Speaker 2: We would be, but there's people out there that think 53 00:02:07,840 --> 00:02:08,480 Speaker 2: it's flirting. 54 00:02:09,320 --> 00:02:12,400 Speaker 1: It'll be interesting to see if this rebounds their sales, 55 00:02:12,440 --> 00:02:15,480 Speaker 1: because I was reading that quarter after quarter it's gone down, down, down, 56 00:02:16,000 --> 00:02:18,160 Speaker 1: and they think it's because they've lost this human touch, 57 00:02:18,639 --> 00:02:21,760 Speaker 1: which I want it to be true because I like 58 00:02:22,200 --> 00:02:22,839 Speaker 1: the human touch. 59 00:02:23,560 --> 00:02:26,040 Speaker 2: They're changing their rules about like if you're going to 60 00:02:26,080 --> 00:02:27,280 Speaker 2: sit in there all day, you have. 61 00:02:27,240 --> 00:02:30,680 Speaker 3: To got to buy something, which is fair. That's fair, 62 00:02:30,800 --> 00:02:31,480 Speaker 3: which is fair. 63 00:02:31,560 --> 00:02:33,360 Speaker 1: But I don't mind if you say hi, have an 64 00:02:33,400 --> 00:02:35,400 Speaker 1: amazing day, than you actually might put me in the. 65 00:02:35,520 --> 00:02:37,800 Speaker 3: Like what if they wrote like hey, hot stuff. 66 00:02:38,080 --> 00:02:40,480 Speaker 1: Well they're not doing that, and if they did, I befri. 67 00:02:40,520 --> 00:02:42,280 Speaker 3: They wrote like hey beautiful, hey hot. 68 00:02:42,200 --> 00:02:44,720 Speaker 1: Stuff, you look young, You look young and handsome. Great, 69 00:02:44,840 --> 00:02:47,040 Speaker 1: bring it on, give me a double, have a. 70 00:02:47,000 --> 00:02:50,120 Speaker 3: Beautiful day, beautiful. I don't think beauty. 71 00:02:50,240 --> 00:02:52,919 Speaker 1: I don't know. I would be like you, okay, well 72 00:02:53,400 --> 00:02:55,800 Speaker 1: I need it, tinyan and I'll take it. 73 00:02:56,040 --> 00:02:58,840 Speaker 3: Yeah, leave it for us, Like all the creepy messages. 74 00:02:58,919 --> 00:03:01,080 Speaker 1: I'm going I'm just going to there for a daily boost. 75 00:03:01,120 --> 00:03:02,720 Speaker 1: I don't care about the coffee. What can you tell 76 00:03:02,720 --> 00:03:03,680 Speaker 1: me today? You like my shirt 77 00:03:06,000 --> 00:03:06,359 Speaker 3: All right,