1 00:00:00,280 --> 00:00:03,480 Speaker 1: Ride sharing company Lift reported first got a results and guidance. 2 00:00:03,520 --> 00:00:06,920 Speaker 1: The beat investors expectations really send you the shares of 3 00:00:06,960 --> 00:00:09,639 Speaker 1: the company higher. Joining us now is the Lift CEO 4 00:00:09,800 --> 00:00:12,119 Speaker 1: David Rische on set in San Francisco. There was something 5 00:00:12,160 --> 00:00:14,960 Speaker 1: interesting you said, which is you'd made improvement in both 6 00:00:15,040 --> 00:00:18,400 Speaker 1: rider retention and new riders, and you've made some progress 7 00:00:18,400 --> 00:00:22,000 Speaker 1: in Canada. But actually I wanted more specifics on what 8 00:00:22,079 --> 00:00:23,520 Speaker 1: you did to achieve that. 9 00:00:23,920 --> 00:00:26,440 Speaker 2: Yeah, so I break it down like this. First of all, 10 00:00:26,480 --> 00:00:28,680 Speaker 2: it's good to be here. Second of all, I break 11 00:00:28,680 --> 00:00:30,360 Speaker 2: it down like this. First, you got to get the 12 00:00:30,400 --> 00:00:33,120 Speaker 2: basics right. We call it ride share perfection. That's all 13 00:00:33,159 --> 00:00:36,880 Speaker 2: about pricing, rate, paying drivers, right. Picking you up fast 14 00:00:36,920 --> 00:00:38,760 Speaker 2: our ETA is that's what we call them. How fast 15 00:00:38,800 --> 00:00:40,920 Speaker 2: we pick you up are faster they've been in four years. 16 00:00:41,000 --> 00:00:43,360 Speaker 2: So those are the basics. Once you do that, then 17 00:00:43,400 --> 00:00:45,040 Speaker 2: you can build on top of that. Then you can 18 00:00:45,040 --> 00:00:47,599 Speaker 2: do things like innovations around how fast can we pick 19 00:00:47,640 --> 00:00:49,440 Speaker 2: you up for the airport, for example. One of my 20 00:00:49,440 --> 00:00:51,320 Speaker 2: favorite example. I think last time you and I talked, 21 00:00:51,640 --> 00:00:53,880 Speaker 2: we had just rolled out this on time pickup promise, 22 00:00:54,000 --> 00:00:57,040 Speaker 2: and now less than one point five percent of people 23 00:00:57,120 --> 00:00:58,640 Speaker 2: are being picked up so late that we have to 24 00:00:58,640 --> 00:01:01,240 Speaker 2: give them one hundred bucks. So after the basics, then 25 00:01:01,280 --> 00:01:03,640 Speaker 2: you innovate and then you partner with other people. We've 26 00:01:03,640 --> 00:01:06,480 Speaker 2: got great partnerships with Chase, with Delta and others. You 27 00:01:06,520 --> 00:01:08,600 Speaker 2: put all those things together and it's a great combinations 28 00:01:08,600 --> 00:01:09,320 Speaker 2: work really well. 29 00:01:09,360 --> 00:01:11,840 Speaker 3: Oh, let's go in on the B to B partnerships, David, 30 00:01:11,959 --> 00:01:15,720 Speaker 3: because I know that you are mobility first. But you 31 00:01:15,720 --> 00:01:18,399 Speaker 3: look at Uber and Instacart yesterday. What other partnerships do 32 00:01:18,440 --> 00:01:19,040 Speaker 3: you have in mind? 33 00:01:20,120 --> 00:01:22,920 Speaker 2: So I probably won't be able to speculate on new partnerships, 34 00:01:22,920 --> 00:01:25,000 Speaker 2: but I can tell you this. You know, I spent 35 00:01:25,120 --> 00:01:27,319 Speaker 2: in my prior career a lot of time in Africa. 36 00:01:27,480 --> 00:01:29,559 Speaker 2: And you're asking where is this going? But the answer 37 00:01:29,680 --> 00:01:31,840 Speaker 2: is in a lot of countries in Africa. There's this 38 00:01:31,920 --> 00:01:34,760 Speaker 2: great expression, if you want to go fast, you go alone, 39 00:01:34,840 --> 00:01:37,319 Speaker 2: but if you want to go far, you go together. 40 00:01:37,760 --> 00:01:41,600 Speaker 2: So you know, as I say, Delta Amazon as a partner, 41 00:01:41,640 --> 00:01:43,760 Speaker 2: we pick up some of the folks at distribution centers. 42 00:01:43,920 --> 00:01:47,080 Speaker 2: LinkedIn as a partner, we actually they overran their parking 43 00:01:47,080 --> 00:01:49,040 Speaker 2: lot when people came back to work, and so we 44 00:01:49,040 --> 00:01:51,600 Speaker 2: help people get back to work. Delta sky miles. Of 45 00:01:51,600 --> 00:01:53,760 Speaker 2: course you can get sky miles, but also we helped 46 00:01:53,800 --> 00:01:56,600 Speaker 2: move their flight crews around, particularly in early morning hours. 47 00:01:56,840 --> 00:01:59,920 Speaker 2: The Eastern partnerships that they're chase with Sapphire, they're real 48 00:02:00,240 --> 00:02:02,760 Speaker 2: deep partnerships. And when you really go deep with someone, 49 00:02:02,920 --> 00:02:04,920 Speaker 2: you know, it's almost like a relationship. You can find 50 00:02:04,960 --> 00:02:06,040 Speaker 2: all sorts of amazing things to do. 51 00:02:06,320 --> 00:02:08,799 Speaker 1: Those are the groups of people you're moving. And as 52 00:02:08,840 --> 00:02:10,520 Speaker 1: you know, I spend a lot of time thinking about 53 00:02:10,600 --> 00:02:13,560 Speaker 1: how people move from A to B. I want to 54 00:02:13,560 --> 00:02:16,160 Speaker 1: go back to ROBOTAXI. Tesla will show us a robotax 55 00:02:16,280 --> 00:02:20,360 Speaker 1: in August. And your competitor Uber has this relationship with Weimo. 56 00:02:20,480 --> 00:02:23,280 Speaker 1: I don't think you have a formal relationship, but if 57 00:02:23,320 --> 00:02:26,320 Speaker 1: Tesla comes to market, you must be thinking about that 58 00:02:26,400 --> 00:02:27,080 Speaker 1: long term. 59 00:02:27,880 --> 00:02:32,200 Speaker 2: Yes, But so first, robotaxes or let's just say, autonomous 60 00:02:32,280 --> 00:02:34,160 Speaker 2: vehicles are going to happen. There's no question here in 61 00:02:34,200 --> 00:02:35,959 Speaker 2: San Francisco. We know they're happening. You see them on 62 00:02:36,040 --> 00:02:38,799 Speaker 2: the street. But we have to think about it this way. First, 63 00:02:38,800 --> 00:02:41,040 Speaker 2: someone's got to make the tech. Then someone's got to 64 00:02:41,080 --> 00:02:43,320 Speaker 2: build the car. Then someone's got to own the car, 65 00:02:43,560 --> 00:02:45,400 Speaker 2: and someone's got to run the network. Right, these are 66 00:02:45,440 --> 00:02:48,359 Speaker 2: four different pieces of business that people have to do. 67 00:02:48,680 --> 00:02:51,239 Speaker 2: We run the network, and it's a very expensive, very 68 00:02:51,280 --> 00:02:53,800 Speaker 2: expansive network that we run every single day, two million 69 00:02:53,840 --> 00:02:56,480 Speaker 2: rides a day. Now, if we need to incorporate, and 70 00:02:56,480 --> 00:02:59,440 Speaker 2: of course we will autonomous vehicles into that, that's great, 71 00:02:59,480 --> 00:03:02,239 Speaker 2: that's fantast it'll increase supply and increase the number of 72 00:03:02,240 --> 00:03:05,200 Speaker 2: different ways. But I don't really look at an initiative 73 00:03:05,600 --> 00:03:08,320 Speaker 2: like theirs and think it worries me. I think that's 74 00:03:08,360 --> 00:03:10,560 Speaker 2: really interesting. It's going to maybe help expand the market. 75 00:03:10,760 --> 00:03:12,720 Speaker 2: And I would say for them, gosh, that's a lot 76 00:03:12,760 --> 00:03:14,600 Speaker 2: to take on at once. And so you know, we'll see, 77 00:03:14,639 --> 00:03:15,480 Speaker 2: we'll see how that goes. 78 00:03:16,080 --> 00:03:19,240 Speaker 3: David, innovation was what you're just talking about. Would you 79 00:03:19,320 --> 00:03:23,720 Speaker 3: ever reconsider innovation in taking more than just people but food, 80 00:03:23,800 --> 00:03:24,560 Speaker 3: but groceries. 81 00:03:25,960 --> 00:03:29,120 Speaker 2: You know, our real focus is on moving people around 82 00:03:29,200 --> 00:03:31,600 Speaker 2: and in specific getting them out of their house. And 83 00:03:31,639 --> 00:03:33,640 Speaker 2: this is where I get a little philosophical. If you 84 00:03:33,720 --> 00:03:36,320 Speaker 2: read any of the sort of articles about kind of 85 00:03:36,320 --> 00:03:38,600 Speaker 2: the health of our nation, we talk a lot about 86 00:03:38,640 --> 00:03:41,040 Speaker 2: sort of political divide, but there's also just a tremendous 87 00:03:41,040 --> 00:03:43,640 Speaker 2: amount of loneliness and people staying at home too much 88 00:03:43,680 --> 00:03:45,840 Speaker 2: and being disconnected from their friends and their family and 89 00:03:45,920 --> 00:03:48,040 Speaker 2: so forth. So I'd say that really is going to 90 00:03:48,040 --> 00:03:50,280 Speaker 2: be our focus. Doesn't mean that, of course, we also 91 00:03:50,280 --> 00:03:52,400 Speaker 2: get people out on bikes. You and I were just talking. 92 00:03:52,480 --> 00:03:54,080 Speaker 2: You've got a great bike system in New York among 93 00:03:54,160 --> 00:03:56,720 Speaker 2: other places, so that's important as well. But I really 94 00:03:56,720 --> 00:03:59,320 Speaker 2: think getting people out and about is really our focus, 95 00:03:59,360 --> 00:04:00,960 Speaker 2: and then we can partner for other things to the 96 00:04:00,960 --> 00:04:02,880 Speaker 2: extent that is important to customers. 97 00:04:03,040 --> 00:04:05,360 Speaker 1: David Our Bloomberg Intelligence and this man Deep Sing and 98 00:04:05,360 --> 00:04:07,360 Speaker 1: I were going through your numbers and trying to see 99 00:04:07,360 --> 00:04:11,560 Speaker 1: if it proved you'd taken market share from Uber Dara Koshtrashah. 100 00:04:11,560 --> 00:04:14,080 Speaker 1: He is coming up next after we've gone off on 101 00:04:14,120 --> 00:04:17,359 Speaker 1: the next program with Bloomberg's Emily Chang. What's your message 102 00:04:17,360 --> 00:04:19,640 Speaker 1: for Dara in terms of whether he should be looking 103 00:04:19,680 --> 00:04:21,680 Speaker 1: over his shoulder in the progress you're making. 104 00:04:22,040 --> 00:04:24,000 Speaker 2: You know, it's so funny. People love, of course, to 105 00:04:24,040 --> 00:04:26,240 Speaker 2: talk about the sort of head to head thing. I 106 00:04:26,360 --> 00:04:29,760 Speaker 2: think our competition is people staying at home. That's our competition. 107 00:04:29,760 --> 00:04:31,520 Speaker 2: I want more people out, I want them connecting with 108 00:04:31,600 --> 00:04:33,800 Speaker 2: other folks. I think it's just a much more interesting 109 00:04:34,440 --> 00:04:36,080 Speaker 2: way to run a business than to sort of always 110 00:04:36,080 --> 00:04:37,080 Speaker 2: focus on your competitor. 111 00:04:37,240 --> 00:04:37,400 Speaker 1: You know. 112 00:04:37,520 --> 00:04:39,920 Speaker 2: Look, they'll go through their ups and downs in their quarters. 113 00:04:40,040 --> 00:04:41,680 Speaker 2: So he's got alarm in his mind. 114 00:04:42,000 --> 00:04:42,400 Speaker 1: It's fine. 115 00:04:42,440 --> 00:04:43,880 Speaker 2: Ask him about all the different things he's got in 116 00:04:43,920 --> 00:04:47,000 Speaker 2: his mind, and we're just going to focus on our riders. 117 00:04:46,760 --> 00:04:51,480 Speaker 3: And drivers on your mind, gen Z, women, corporate travelers, 118 00:04:51,560 --> 00:04:54,119 Speaker 3: who's getting in your cars, who's riding your bikes? 119 00:04:54,160 --> 00:04:56,839 Speaker 2: David, Well, so a lot of women are. I'm glad 120 00:04:56,839 --> 00:04:58,800 Speaker 2: you brought that up. Of course, we have women plus Connect, 121 00:04:58,800 --> 00:05:01,200 Speaker 2: which I'm so so proud of. One of the great 122 00:05:01,320 --> 00:05:03,359 Speaker 2: quotes I heard from a friend recently is when he 123 00:05:03,400 --> 00:05:05,599 Speaker 2: said he was actually talking to his girlfriend and he said, 124 00:05:05,600 --> 00:05:08,400 Speaker 2: why do you like this woman plus connect rider driver 125 00:05:08,440 --> 00:05:10,680 Speaker 2: connection on Lift? And she said, look, I can finally 126 00:05:10,680 --> 00:05:13,080 Speaker 2: take a nap and ride share. I can finally take 127 00:05:13,080 --> 00:05:15,360 Speaker 2: a nap, which I think is so profound. We've had 128 00:05:15,400 --> 00:05:18,200 Speaker 2: something like twenty thousand new women join the platform on 129 00:05:18,240 --> 00:05:21,680 Speaker 2: the driver side just since we've started the program, so 130 00:05:21,960 --> 00:05:24,320 Speaker 2: super important. I'll tell you another thing that's really interesting. 131 00:05:24,560 --> 00:05:27,160 Speaker 2: We're seeing. Of course, commute is happening, but also party time. 132 00:05:27,240 --> 00:05:29,520 Speaker 2: People really are getting out it's after nine or after 133 00:05:29,560 --> 00:05:31,479 Speaker 2: five o'clock and it's going great. 134 00:05:31,720 --> 00:05:35,279 Speaker 3: I am here for party time. David Richer Lift CEO, 135 00:05:35,600 --> 00:05:37,200 Speaker 3: thank you so much for your time today