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Speaker 1: One eight hundred d ui Away now offering free remote

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Speaker 1: consultations by phone or video conference for any criminal offense.

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Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote

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Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d

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Speaker 1: Uyowa dot com or call eight hundred away. It's time

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Speaker 1: for your tone FAP. What that's what we're calling them

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Speaker 1: now right? You don't like it? Oh? Yeah, yeah, I thought.

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Speaker 1: I thought the tone part made it nicer. I think

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Speaker 1: it's pretty nice today. How many times have we heard

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Speaker 1: ridiculous customer service complaints? So we thought, what if we

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Speaker 1: called someone and gave them the best customer service they've

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Speaker 1: ever had? Okay, it'd be so good and so helpful.

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Speaker 1: It's on the brink of being obnoxious. And the only

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Speaker 1: way I can do that is with the help of

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Speaker 1: one man's wife who's watching his phone as he orders

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Speaker 1: lunch from a local restaurant. You're gonna hear it in

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Speaker 1: your brand new phone tip right now the twenty five Hello, Hi,

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Speaker 1: this is Randall calling from Mexican Grill. Is this Tyler? Yes,

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Speaker 1: it is hey, Tyler. I see you made an online

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Speaker 1: order through our app A couple of minutes ago for

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Speaker 1: pickup at two thirty PM. Is that correct? Yes, that

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Speaker 1: is correct. Awesome. The reason I'm calling is because I

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Speaker 1: just wanted to let you know we're making your order

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Speaker 1: right now. Okay, all right, just keeping you on the loop. Okay,

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Speaker 1: Well it's still gonna be ready at two thirty, right,

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Speaker 1: pretty sure it will be pretty sure. You know what,

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Speaker 1: I'm gonna go out on a limb. I'm gonna say yes, okay, okay,

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Speaker 1: on me. Thank you. What's your name? My name's Randall, Randall. Well,

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Speaker 1: thank you, Randall. I'll see you guys at two thirty awesome. Yes,

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Speaker 1: have a good one and have a happy hallo pegno day, okay,

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Speaker 1: thank you. Hello, Hey, this is Randall again. What's going on?

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Speaker 1: I have an update on your online order? Okay, you

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Speaker 1: know I have the app here on my phone. I

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Speaker 1: already pretty much know what's going on. Well, I know,

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Speaker 1: I understand that, but our locations had a couple of

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Speaker 1: complaints from customers about the app not showing the correct

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Speaker 1: information and stuff. So management's really putting an emphasis on

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Speaker 1: customer service. Okay, I appreciate that. Yeah, so I just

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Speaker 1: want to let you know the update is your burrito's

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Speaker 1: still in the prep stage, okay, so we're excited to

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Speaker 1: do it. That's the same thing you told me last time,

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Speaker 1: So it's it's not really an update. You're just repeating

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Speaker 1: what you told me last time you called. That is

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Speaker 1: what the status is right now. I just want to

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Speaker 1: make sure you're up to the minute. Well, you don't

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Speaker 1: want you to know exactly what's happening with your burrito

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Speaker 1: every time. I appreciate that, Randall, But if the status

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Speaker 1: doesn't change, you don't need to call me. Well, just

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Speaker 1: in case anything thing changes, just make sure to answer

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Speaker 1: your phone and have a happy Hallapago day. Hello, Hey, Tyler,

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Speaker 1: what is it? Randal? I know that you said not

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Speaker 1: to call, but are you okay? It sounds like you're

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Speaker 1: out of breath. It was because I ran to the

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Speaker 1: phone because I realized last time I didn't tell you

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Speaker 1: to have a happy Hallapago day, but I remembered. No, Randall,

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Speaker 1: you said it to me. You did not forget it.

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Speaker 1: I did, Yes, you did. Oh, I'm sorry. It's just

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Speaker 1: it's crazy around here. You know, a lot of a

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Speaker 1: lot of food to make. I understand that, Randall, but

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Speaker 1: these calls are becoming annoying. Okay, well, okay, by the way,

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Speaker 1: we are still prepping. Your order still in progress, so

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Speaker 1: I don't need to hear from you. You don't need

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Speaker 1: to call me again. I've got the app. That's what

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Speaker 1: the app was made for. And that's if the app

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Speaker 1: is correct. Because it's not always correct. I'll take my

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Speaker 1: chances with the app. All right, I'm just gonna show

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Speaker 1: up at two thirty and collect my burrito. It's gonna

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Speaker 1: be tight, but if anything changes, just be next to

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Speaker 1: your phone. Okay. I'll make sure to have a happy

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Speaker 1: hallo pegno day. I gotta go. Hello, hey, Tyler, it's

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Speaker 1: Randall again. What is it now? And also sorry, the

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Speaker 1: team was finishing up the prep stage. And then Pam,

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Speaker 1: notice that you ordered black beans in your burrito, but

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Speaker 1: we ran out. Okay, so you don't have any I

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Speaker 1: don't eat beans. Well no, no, we do. We have some.

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Speaker 1: There is more in the back. But I just want

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Speaker 1: to let you know your order is going to be

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Speaker 1: ready a little later than the expected time. I am

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Speaker 1: so sorry, man. How much later is it going to be?

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Speaker 1: I did the math and it looks like thirty seconds

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Speaker 1: more than the expected time. So instead of two thirty

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Speaker 1: could be looking at two thirty one here. Okay, this

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Speaker 1: is ridiculous. I know, I know, I feel really horrible

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Speaker 1: about this. I just hope it doesn't ruin your chances

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Speaker 1: of having a happy Hallopago day. Well you know what

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Speaker 1: it is, because I am really annoyed. That was not

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Speaker 1: my intention. I just wanted to make your burrito on

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Speaker 1: time and let you know that this is a prank call.

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Speaker 1: I am so sorry. What. Yeah, my name's actually jeff

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Speaker 1: I work on a radio show called Brooke and Jeffrey

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Speaker 1: in the morning, and your girlfriend set you up for

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Speaker 1: a phone tapp. My girlfriend, step she was texting us

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Speaker 1: because she was looking at the app on your phone

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Speaker 1: and giving us updates on your order, so we wanted

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Speaker 1: to be in sync. Stephani. No, I promise your burrito's

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Speaker 1: still gonna be ready on time. We just have to

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Speaker 1: find more tortillas. What does that mean? An extra seventeen

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Speaker 1: but we're still gonna have it ready on time. Wake

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Speaker 1: up every morning with funk taps weekday mornings on the twenties,

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Speaker 1: Holy On removing ninety two point five