WEBVTT - BA Q&A: How To Gain Confidence At Work 0:00:06.080 --> 0:00:09.799 It's time for the b a q a A to 0:00:09.920 --> 0:00:12.440 b a q A. What you say to b a 0:00:12.880 --> 0:00:16.560 q A Mandy, the b a q A, Tiffany, let. 0:00:16.480 --> 0:00:18.880 Me a q a A. 0:00:19.640 --> 0:00:23.000 You know, it's so crazy that every I was able 0:00:23.000 --> 0:00:24.080 to rhyme everyone's name. 0:00:24.120 --> 0:00:25.560 It was like the b a q A. 0:00:25.840 --> 0:00:28.040 I think I was like with meet set and like 0:00:28.120 --> 0:00:31.440 we had lace and we had like every every week. 0:00:31.480 --> 0:00:33.080 I was like, please let it work out. 0:00:33.159 --> 0:00:35.440 You just got your justin Timberlake of right. 0:00:35.479 --> 0:00:36.239 And then it was like. 0:00:38.040 --> 0:00:39.920 So like everybody I was able to, I was able 0:00:39.920 --> 0:00:42.120 to make it work or you know, so I was like, 0:00:43.000 --> 0:00:48.760 we don't have a smith on so you know, Briana 0:00:48.800 --> 0:00:51.640 bisch and Question Answer, y'all know we do it every week. 0:00:52.080 --> 0:00:55.480 If you have questions that you need answers to, you 0:00:55.480 --> 0:00:59.480 can ask them at Brianabision podcast dot com. There's a 0:00:59.520 --> 0:01:02.319 contact us or ask us anything button there, slide into 0:01:02.360 --> 0:01:06.600 our dms on IG Brian and BiH Podcast, Twitter, the 0:01:06.640 --> 0:01:11.480 BA podcast you can check though I know whatever that Twitter, 0:01:12.880 --> 0:01:17.080 and then also you can get us on threads. 0:01:16.480 --> 0:01:18.640 Thread I don't know I'm on threads. 0:01:18.640 --> 0:01:20.000 Even though I'm not on threads, you know, I just 0:01:20.120 --> 0:01:24.560 secured my name or Brianna bishon podcasts at gmail dot com. 0:01:25.160 --> 0:01:26.720 I told the people that may would be so happy. 0:01:26.800 --> 0:01:30.600 It only took me like, uh seven point nine years 0:01:30.800 --> 0:01:32.000 to remember all of our ways. 0:01:32.040 --> 0:01:33.640 Remember I used to be like, I don't remember none 0:01:33.640 --> 0:01:33.840 of them. 0:01:35.080 --> 0:01:36.800 But the fun thing about you tip is, you know 0:01:37.040 --> 0:01:38.560 you do it the one week and then the next 0:01:38.560 --> 0:01:39.080 week it's. 0:01:38.959 --> 0:01:40.200 Like I'm gonna get I'm gonna be like. 0:01:41.880 --> 0:01:45.480 It's inconsistent. It is, but no, it's okay, you know. 0:01:45.560 --> 0:01:48.880 But remember too, we are not your financial advisor. We're 0:01:48.920 --> 0:01:52.680 not your doctor, ya lawyer. We're just two really cute 0:01:52.680 --> 0:01:57.120 brown girls on the interwebs who are really smart and amazing. 0:01:57.160 --> 0:01:58.160 But not your auntie. 0:01:58.840 --> 0:02:01.040 Yeah, back call us. 0:02:02.440 --> 0:02:03.960 But we're just here to give some advice and you're 0:02:03.960 --> 0:02:05.400 going to take with the smallest grain of salt and 0:02:05.440 --> 0:02:07.160 bring it back to the people that you pay for 0:02:07.160 --> 0:02:07.639 for advice. 0:02:07.680 --> 0:02:11.480 So that's it, Okay, get your salt, shake us out. Yes. 0:02:11.600 --> 0:02:14.160 So I and hey, y'all, I'm Mandy and I'm that 0:02:15.040 --> 0:02:17.960 mad Lee, And that means we're going to be digging 0:02:18.000 --> 0:02:21.160 into some career questions and we have some juicy ones today, 0:02:21.280 --> 0:02:23.440 some interesting ones. I might need to be a little mean, 0:02:23.560 --> 0:02:27.400 a little bit, I don't know. Radical candor, that's what 0:02:27.440 --> 0:02:30.720 we'll call it. That mean right radical because this is 0:02:30.720 --> 0:02:33.639 like Brene Brandt Brown quote. I don't know, someone made 0:02:33.680 --> 0:02:36.240 it up who was super smart. Radical candor is what 0:02:36.280 --> 0:02:39.280 we're going to go for today. Got a question from 0:02:39.320 --> 0:02:42.880 someone who is really feeling not very confident in their 0:02:42.960 --> 0:02:45.240 job anymore. And then we're going to follow that up 0:02:45.280 --> 0:02:47.839 with a woman who is wanting to launch her own 0:02:47.880 --> 0:02:52.200 business and take her online doulah business or her doula 0:02:52.320 --> 0:02:54.800 business into like an online space, which is really cool. 0:02:55.040 --> 0:02:59.120 Let's get into it. Number one over for okay, so 0:02:59.160 --> 0:03:02.480 they want to be called over forty level of confidence. Hey, hey, 0:03:03.400 --> 0:03:06.160 longtime listener, first time emailer. I have been working for 0:03:06.200 --> 0:03:09.440 an engineer company as an unlicensed engineer for the last 0:03:09.560 --> 0:03:11.560 year and a half. I've been in and out of 0:03:11.600 --> 0:03:14.680 the industry over the last fifteen years, each time starting 0:03:14.720 --> 0:03:17.720 at an entry level position. So I'm older and in 0:03:17.760 --> 0:03:20.679 an entry level position again. And a few months ago 0:03:20.760 --> 0:03:23.200 my supervisor went off on me and it really shook 0:03:23.240 --> 0:03:26.200 my confidence. I've gone to him and told him not 0:03:26.240 --> 0:03:29.240 to yell at me anymore or to perform on site 0:03:29.600 --> 0:03:34.000 on site visits. The incident occurred during my training. However, 0:03:34.080 --> 0:03:37.080 since that time, I'm not getting anything right. I'm making 0:03:37.120 --> 0:03:40.000 mistakes all over the place. I'm going along to get along, 0:03:40.080 --> 0:03:42.200 but it only makes me feel worse. What are some 0:03:42.360 --> 0:03:47.400 exercises I can do to build my confidence again? Well 0:03:47.440 --> 0:03:50.920 this makes me sad. Yeah, but you know my first 0:03:50.960 --> 0:03:54.840 reaction is like, I'm kind of happy that your boss 0:03:54.920 --> 0:03:59.720 is paying attention because engineering is all about accuracy, right, 0:04:00.120 --> 0:04:02.920 being really attention to detail. I don't know what kind 0:04:02.920 --> 0:04:05.760 of engineer you do, but like, if you're engineering an 0:04:05.840 --> 0:04:08.880 airplane that I'm going to get on, then I would 0:04:08.920 --> 0:04:13.280 like you to not make mistakes either. And it sounds 0:04:13.320 --> 0:04:16.679 like it's maybe not a realistic expectation for your boss 0:04:16.720 --> 0:04:19.440 to not do on site visits, especially if you're training 0:04:19.480 --> 0:04:22.640 like you're going to be getting that feedback. I think 0:04:22.680 --> 0:04:25.640 what's hard is that, as someone who's got fifteen years 0:04:25.640 --> 0:04:28.360 of experience, yes you say off and on, you're probably 0:04:28.400 --> 0:04:30.560 coming into it with like an attitude of I've been 0:04:30.600 --> 0:04:32.840 around the block, Like I do know some things. I'm 0:04:32.839 --> 0:04:36.360 more senior, I have more experience than these other juniors, 0:04:36.360 --> 0:04:38.440 So like, why are you picking on me? And I 0:04:38.480 --> 0:04:40.880 think you need to humble yourself if you're going to 0:04:40.880 --> 0:04:44.240 be in this position and recognize that you still may 0:04:44.279 --> 0:04:47.560 have things to learn from your supervisor in that space. 0:04:48.120 --> 0:04:52.120 And if it's shaken your confidence, I think the only 0:04:52.240 --> 0:04:56.400 exercise that will help you is to do your work well. 0:04:56.640 --> 0:04:58.320 And what do you need to do your work well? 0:04:58.440 --> 0:05:03.560 Is that feedback maybe your boss, Like maybe you've taken 0:05:03.600 --> 0:05:06.000 it so personally now like with a feedback from them, 0:05:06.480 --> 0:05:09.000 it's going to continue to shake your confidence. But I'm 0:05:09.000 --> 0:05:10.920 going to need you to like find a mentor find 0:05:10.920 --> 0:05:14.120 a colleague who's doing everything right and watch them like 0:05:14.160 --> 0:05:16.400 a hawk, even if they're twenty years younger than you, 0:05:16.880 --> 0:05:19.320 watch them like a hawk. Age is nothing when it 0:05:19.360 --> 0:05:21.640 comes to I feel like has nothing to do with 0:05:21.720 --> 0:05:24.080 whether you're capable of a job or not. But if 0:05:24.120 --> 0:05:26.120 they really understand what you guys are there to do, 0:05:26.200 --> 0:05:29.800 and they're doing things really well, then follow them and 0:05:29.880 --> 0:05:32.159 see what they're doing right and then try to emulate that. 0:05:32.279 --> 0:05:34.479 And I think it is just like eat a slice 0:05:34.480 --> 0:05:37.719 a humble pie and recognize, Okay, maybe I'm not in 0:05:37.800 --> 0:05:40.640 my area of strength here and I've got some learning 0:05:40.680 --> 0:05:44.640 to do. That's all I can think of. That was 0:05:44.760 --> 0:05:47.680 radical candor, and I hope that it didn't hurt your feelings. 0:05:48.360 --> 0:05:51.680 Got it's like, yeah, they're your right in that one. 0:05:51.680 --> 0:05:54.000 They should not be yelling at you, you know, because 0:05:54.040 --> 0:05:59.400 you know we're all adults here. But correction is critical, 0:06:00.040 --> 0:06:02.119 you know, because to Mandy's point, I mean in all things. 0:06:02.120 --> 0:06:02.680 But I don't know. 0:06:02.720 --> 0:06:05.200 You might be a mechanical engineer, maybe you're building bridges, 0:06:05.320 --> 0:06:09.240 you know, maybe you're you know, whatever it is. You know, 0:06:09.960 --> 0:06:12.839 you're wanting your job. Your job is going to require 0:06:12.839 --> 0:06:15.440 a certain level of excellence, and so one of the 0:06:15.440 --> 0:06:18.320 best things to do is to Mandy's point is that 0:06:19.480 --> 0:06:21.080 one of the ways I had asked doctor Green this 0:06:21.120 --> 0:06:24.440 once my therapist when I was feeling not as confident, 0:06:24.480 --> 0:06:27.440 and she was like, well, the best way to feel confident. 0:06:27.480 --> 0:06:30.280 Is to get good at us at the thing you know. 0:06:30.360 --> 0:06:33.120 That that yeah, Like like, so if you're there's something 0:06:33.120 --> 0:06:35.320 that you're working on. I know, my sister is a 0:06:35.360 --> 0:06:38.400 mechanical engineer, and she would like literally on the side 0:06:38.520 --> 0:06:41.599 kind of learn new programs or take different classes to 0:06:41.760 --> 0:06:44.880 learn something new. So she felt really good about here's 0:06:44.920 --> 0:06:47.839 my solid knowledge base. I can put it into practice, 0:06:47.920 --> 0:06:50.560 you know. So I don't know if you're you know, 0:06:50.680 --> 0:06:54.240 are their classes are there? You know, are there programs 0:06:54.240 --> 0:06:56.880 that you can order that Like she literally useduld just 0:06:56.920 --> 0:06:59.800 like buy these kind of like programs on the side 0:06:59.839 --> 0:07:02.599 and just practice with them. I remember distinctly when she, 0:07:04.040 --> 0:07:06.839 like even my sister Tracy, when she was wanting to 0:07:06.880 --> 0:07:09.480 be a buyer, she like ordered kind of like these 0:07:09.480 --> 0:07:12.560 buying programs that she would just practice with. So that way, 0:07:12.680 --> 0:07:14.440 because she knew she was new to that industry, she 0:07:14.440 --> 0:07:16.920 had been in the financial industry up until then, you know, 0:07:16.960 --> 0:07:19.480 so that when she went to interviews, she can say, although, 0:07:19.760 --> 0:07:22.000 you know, I've had had this direct experience, I've got 0:07:22.080 --> 0:07:25.560 my master's in marketing, and these programs I've been doing them, 0:07:25.560 --> 0:07:27.760 you know for the last year or just on my own, 0:07:28.040 --> 0:07:30.480 And so are there ways you can lean in to 0:07:30.640 --> 0:07:33.720 skill sets that you're self developing so you feel good 0:07:33.760 --> 0:07:34.200 about that? 0:07:34.320 --> 0:07:35.920 You know, that's a good point. 0:07:36.600 --> 0:07:40.400 It is a tough space, but to me, delivering excellence 0:07:40.560 --> 0:07:43.520 breeds confidence, you know exactly. 0:07:43.600 --> 0:07:47.080 And it's like, but it's also when you say that 0:07:47.120 --> 0:07:49.640 you've been in this off and on for fifteen years, 0:07:50.080 --> 0:07:52.560 I'm almost wondering, are you dedicated to it enough to 0:07:53.160 --> 0:07:55.800 really invest that time, and what is it that's keeping 0:07:55.840 --> 0:07:58.520 you like going in and out? And I know your 0:07:58.600 --> 0:08:01.280 question is just about confidence, but like, if you're wanting 0:08:01.280 --> 0:08:03.480 a career, like a real career in this field to 0:08:03.520 --> 0:08:06.720 see some upward trajectory, I'm going to guess if you 0:08:07.600 --> 0:08:09.400 even you've been in and out of it, you're not 0:08:09.560 --> 0:08:13.200 gaining skills or gaining a master of your craft to 0:08:13.240 --> 0:08:15.000 the point where you're going to be moving up. And 0:08:15.040 --> 0:08:17.320 I think you just got to, like, you know, forget 0:08:17.320 --> 0:08:19.080 about your age for a second. I don't I find 0:08:19.080 --> 0:08:22.320 that your age being forty is irrelevant. Honestly, It's just 0:08:22.400 --> 0:08:25.000 really about do you want to be really good at 0:08:25.000 --> 0:08:29.080 this one job and bring value and be recognized and 0:08:28.600 --> 0:08:31.720 move up and get more opportunities. And the best way 0:08:31.760 --> 0:08:34.080 to do that is, like TIF saying, is to really 0:08:34.120 --> 0:08:38.400 invest in your skills and grow. And you know, and 0:08:38.960 --> 0:08:41.640 of course, like I would agree, yelling is not the 0:08:41.679 --> 0:08:42.959 best I know you say they went off on you. 0:08:42.960 --> 0:08:44.840 I don't know what that means, but I'm going to 0:08:44.880 --> 0:08:46.600 assume they weren't thrilled and they let you know it 0:08:46.640 --> 0:08:50.440 in front of probably some other people. But like, what 0:08:50.600 --> 0:08:53.800 is the benefit of sitting in that and just like 0:08:53.920 --> 0:08:57.160 letting that continue to get you down, not very much 0:08:57.240 --> 0:08:59.960 like it's it's just better for you if you you know, 0:09:00.040 --> 0:09:02.720 I'll take it for what it's worth, take the criticism 0:09:02.840 --> 0:09:05.560 or the feedback, and then find ways to just prove 0:09:05.600 --> 0:09:09.040 them wrong, you know, and to bring that excellence. And 0:09:09.120 --> 0:09:11.840 if they look over your shoulder more often because you 0:09:11.920 --> 0:09:14.080 made some mistakes early on, then that's sort of the 0:09:14.120 --> 0:09:17.040 price to pay when you lose that trust. But you 0:09:17.080 --> 0:09:20.240 can rebuild it, you know, if you continue and you 0:09:20.880 --> 0:09:22.640 bring that excellence every day. 0:09:23.360 --> 0:09:25.679 Yeah, and it's hard, you know, like this part is 0:09:25.679 --> 0:09:27.320 gonna be hard, just because you're in this weird space. 0:09:27.360 --> 0:09:30.439 But if slowly but surely you're like, you know what, 0:09:30.559 --> 0:09:32.160 I want to do this extra work at home. I'm 0:09:32.160 --> 0:09:33.760 going to figure this thing out. I'm going to ask 0:09:33.840 --> 0:09:35.960 questions to the people in my industry. I'm going to 0:09:36.040 --> 0:09:39.040 lean in and be like, hey, because I've certainly done 0:09:39.040 --> 0:09:41.480 that when I wasn't a great teacher, Like I'd be 0:09:41.559 --> 0:09:43.880 like asking my friends who really were great teachers, like, 0:09:43.920 --> 0:09:45.679 so how do you do that? Can you look at 0:09:45.679 --> 0:09:48.640 my lesson plan? Can you take you know, And so 0:09:48.720 --> 0:09:50.720 that way I can start to see what good looked like, 0:09:50.800 --> 0:09:52.960 so I can emulate that. So good luck to you 0:09:54.000 --> 0:09:55.520 over forty confidence. 0:09:56.120 --> 0:09:58.480 Good luck to you. All right, let's take a quick 0:09:58.480 --> 0:10:01.920 break though, and come back with next question from a 0:10:01.920 --> 0:10:04.920 woman who was wanting to make her business more online, 0:10:05.000 --> 0:10:11.960 which is really exciting. Yes, right back, alba fan, we 0:10:12.000 --> 0:10:14.840 are back with another one of your ba qa's. This 0:10:15.000 --> 0:10:17.720 is from a listener who wants to be called just 0:10:17.720 --> 0:10:21.240 a just a brown girl trying to make it if 0:10:21.240 --> 0:10:22.640 you want to read this one. 0:10:22.880 --> 0:10:25.840 Girl, yes, hello. 0:10:26.080 --> 0:10:27.800 First of all, I would like to say thank you 0:10:27.840 --> 0:10:29.559 for being the aunties I always wanted. 0:10:29.760 --> 0:10:32.079 Let me stop you there, Sis. Here's the thing. 0:10:33.679 --> 0:10:38.559 Mandy is a whole thirty five, which to me, I'm 0:10:38.559 --> 0:10:40.000 gonna let you slide with that if you were in 0:10:40.040 --> 0:10:43.240 your twenties. But if unless you are under the ages 0:10:43.320 --> 0:10:47.000 early twenties, twenty, unless you' under the age of twenty 0:10:47.160 --> 0:10:49.000 thirty five is not your auntie you got to be. 0:10:49.080 --> 0:10:51.319 You have to have a teen in your number to 0:10:51.920 --> 0:10:56.160 maybe call Mandy auntie. Yeah, right, Like I could see 0:10:56.160 --> 0:10:58.120 a eighteen year old be like, oh that's my aunt Mandy. Okay, 0:10:58.200 --> 0:11:00.320 we canna let that slide because you got tea oka 0:11:00.760 --> 0:11:03.000 but not no, but because I remember I had this 0:11:03.000 --> 0:11:04.720 woman that you just called me auntie, and I'm like, says, 0:11:04.800 --> 0:11:05.640 I'm five years older. 0:11:05.720 --> 0:11:08.120 You don't do that. Don't do that. 0:11:08.240 --> 0:11:09.840 You can't have a three in front of your number 0:11:09.880 --> 0:11:10.839 and I got a four in front of mine and 0:11:10.880 --> 0:11:11.480 I'm your auntie. 0:11:11.600 --> 0:11:15.520 No, don't do that. We are peers at this at 0:11:15.520 --> 0:11:16.000 this moment. 0:11:16.120 --> 0:11:17.600 T It's not a sign of respect. 0:11:18.240 --> 0:11:22.320 So we're just we're teasing. Back to the letter. You 0:11:22.320 --> 0:11:23.560 guys are amazing. 0:11:24.160 --> 0:11:26.960 I'm righting today because I have a business that has 0:11:27.080 --> 0:11:30.160 done pretty well. However, I'd like to grow my business 0:11:30.160 --> 0:11:31.760 by having a constant income. 0:11:31.840 --> 0:11:32.960 Okay, I am. 0:11:32.880 --> 0:11:37.040 A birth worker slash doula in Houston, Texas. I offer 0:11:37.120 --> 0:11:42.200 childbirth and lactation education, birth support, and postpartum support. 0:11:42.200 --> 0:11:42.680 This is great. 0:11:43.000 --> 0:11:46.400 The bulk of my income comes from labor support. However, 0:11:46.480 --> 0:11:48.000 I want to grow my business where I don't have 0:11:48.040 --> 0:11:50.679 to rely on just having labor clients. I want to 0:11:50.679 --> 0:11:53.800 be able to offer webinars online and not just in person. 0:11:53.920 --> 0:11:56.040 Really smart, I'm not sure how to go about that. 0:11:56.240 --> 0:11:59.400 I also hear you talk about CRMs, which are what 0:11:59.520 --> 0:12:00.280 I seem stand for. 0:12:00.520 --> 0:12:03.680 Mandy as me that we're go ahead to of. 0:12:03.640 --> 0:12:05.480 Google we'll go customer retention marketing. 0:12:05.640 --> 0:12:08.440 Yes. Basically, oh my god god, the email system. 0:12:08.440 --> 0:12:10.599 I won an award for remembering. 0:12:10.120 --> 0:12:14.560 That whoa wait, sister, you like mad me me? Or 0:12:15.320 --> 0:12:17.600 that's another popular one that the girls like, constant contact. 0:12:17.640 --> 0:12:19.200 That's a CRM. For those who are like, what's that? 0:12:19.960 --> 0:12:22.280 I also hear you talk about CRMs. Can someone like 0:12:22.360 --> 0:12:25.520 me even use a CRM? I'm not even sure what 0:12:25.679 --> 0:12:27.680 I could launch. I definitely want to move forward and 0:12:27.679 --> 0:12:30.320 allow my business to make abundance of money for me 0:12:30.640 --> 0:12:33.800 so I can live all girl, so I can live 0:12:33.840 --> 0:12:34.679 my rich auntie's life. 0:12:34.720 --> 0:12:37.640 I was like, all, be careful there, just like us. 0:12:40.000 --> 0:12:42.480 Should I hire a business coach? Who should I lead 0:12:42.520 --> 0:12:44.520 into to help me take my business to the next level? 0:12:44.920 --> 0:12:47.000 Because I know I need help and has grown out 0:12:47.040 --> 0:12:50.520 of my comfort of knowing what to do next. Sincerely, 0:12:50.880 --> 0:12:53.599 just a brown girl trying to make it. Hey, Me's no, 0:12:53.679 --> 0:12:57.520 I'm just seizing. No, you're a budding business. I love 0:12:57.600 --> 0:12:59.520 this question because I feel like there's so much potential 0:12:59.520 --> 0:13:02.800 for her. Yeah, huge potential. Well for inst let me 0:13:02.840 --> 0:13:05.720 just welcome you on into y'all know I'll be coaching 0:13:06.160 --> 0:13:08.920 young young brown girls in business at over at my 0:13:09.080 --> 0:13:13.200 mentor Tiffany dot com coming over, because this is the 0:13:13.200 --> 0:13:15.120 type of thing that we would like, you know, not 0:13:15.240 --> 0:13:18.000 that we talk on one on one, but you know 0:13:18.120 --> 0:13:20.360 that I would either do a lesson on which I 0:13:20.480 --> 0:13:23.480 definitely have about how to grow and and scale, or 0:13:23.600 --> 0:13:25.880 you know, we sometimes I do a Q and A. 0:13:26.040 --> 0:13:28.120 I do a live once a month where you get 0:13:28.120 --> 0:13:30.280 to like kind of lean and learn a lesson, ask questions. 0:13:30.320 --> 0:13:33.000 I bring experts in, Like tonight, I mean, y'all are 0:13:33.240 --> 0:13:36.240 you know you will listen to too late, But tonight 0:13:36.320 --> 0:13:40.839 I'm having the assistant superintendent of the largest school district 0:13:40.880 --> 0:13:43.000 in Newark come to talk about how to build a 0:13:43.040 --> 0:13:47.520 curriculum that sells. So I'm excited about that. But I 0:13:47.559 --> 0:13:50.840 say all that to the same that this is great. 0:13:50.880 --> 0:13:54.400 You are in a position that so many budding or 0:13:54.520 --> 0:13:58.680 new entrepreneurs find themselves in, and that is like pre scale. 0:13:59.000 --> 0:14:01.280 So in the beginning, it's like me myself. 0:14:01.320 --> 0:14:04.000 And now that's what I got to the end, you know, 0:14:04.080 --> 0:14:06.120 it's like, oh, it's me Tiffany I show up in 0:14:06.120 --> 0:14:09.080 a classroom, it's me Tiffany I. So you're asking to 0:14:09.160 --> 0:14:12.120 scale is to duplicate yourself or the process. And so 0:14:12.160 --> 0:14:14.120 that's where you are right now, which is really exciting 0:14:14.160 --> 0:14:16.800 to Mandy's point, and I love that you're already starting 0:14:16.800 --> 0:14:19.880 to realize. Okay, I have options when it comes to scaling, 0:14:21.240 --> 0:14:24.840 and certainly one of them is online education. You could 0:14:24.840 --> 0:14:27.600 also do group coaching. Maybe you could do in person 0:14:27.640 --> 0:14:29.920 group coaching. So when I scaled, I went from one 0:14:29.920 --> 0:14:32.920 on one, then I went from in person still but group, 0:14:33.320 --> 0:14:36.720 and then I went from two larger audience. So for you, 0:14:36.720 --> 0:14:41.280 you know, you might consider how m because I'm not 0:14:41.280 --> 0:14:44.280 gonna lie. Online courses are getting people are getting a 0:14:44.280 --> 0:14:47.720 little exhausted by traditional online courses. That's what that's what 0:14:47.760 --> 0:14:49.160 the word is. And we've seen it too. We've seen 0:14:49.160 --> 0:14:51.920 a little slow down to business. I've also seen it 0:14:51.920 --> 0:14:55.920 with my friends who have online courses, and so I 0:14:55.920 --> 0:14:58.680 don't know I would. I don't want you to, like 0:14:58.720 --> 0:15:02.640 maybe take the full leap uti courses, consider kind of 0:15:02.640 --> 0:15:04.400 maybe doing someone off. That's what I would see, just 0:15:04.440 --> 0:15:06.520 to test the market to see if there's interest there 0:15:07.080 --> 0:15:09.240 of like teaching, like hey, I'm going to teach this 0:15:09.320 --> 0:15:12.120 class you. If it was me, i'd want to align 0:15:12.160 --> 0:15:15.360 myself with like mommy groups like you know, pre mommy 0:15:15.360 --> 0:15:18.160 book groups, like especially first time moms who are like, 0:15:18.240 --> 0:15:18.600 what am I. 0:15:18.640 --> 0:15:20.240 What you know? What can I expect? 0:15:20.760 --> 0:15:22.760 Like? Are there groups in Houston, Texas that you can 0:15:22.800 --> 0:15:25.680 go and visit? Maybe they can hire you to come speak, 0:15:25.960 --> 0:15:27.840 or maybe you speak for free, and then from there 0:15:27.960 --> 0:15:31.000 you let them know I do this coaching on the side. 0:15:31.200 --> 0:15:33.360 So that's probably would be my next before I jumped 0:15:33.400 --> 0:15:35.960 into building out a whole course at webinar or whatever, 0:15:36.240 --> 0:15:38.840 I would test my theory that there is an appetite 0:15:38.840 --> 0:15:42.760 for this by looking to maybe do some group things. 0:15:42.760 --> 0:15:44.840 So I'm assuming the labor stuff that you do, it's 0:15:44.880 --> 0:15:47.280 like you with one single mother, you know, with one 0:15:47.320 --> 0:15:50.960 not single mother, but one individual woman, you know. So 0:15:51.160 --> 0:15:53.680 that's what I would ask myself, is this possible for 0:15:53.720 --> 0:15:54.760 me to do this with a group? 0:15:54.760 --> 0:15:55.600 What does that look like? 0:15:55.840 --> 0:15:57.800 And so I would explore that before jumping out the 0:15:57.800 --> 0:16:00.520 window to create like a course or webinar or whatever. 0:16:00.680 --> 0:16:03.920 Like I'm like, I personally love slow and steady. When's 0:16:03.960 --> 0:16:05.560 the race type of growth? I know some people like 0:16:05.600 --> 0:16:08.480 to have explosive growth, which can be fun but can 0:16:08.520 --> 0:16:11.320 also be overwhelming, and it's not always telling about whether 0:16:11.400 --> 0:16:15.120 or not that's something that can be sustained, and so like, yeah, 0:16:15.160 --> 0:16:16.880 I would be looking for what is the next step 0:16:16.960 --> 0:16:19.600 versus the next leap, you know, And I think that, 0:16:20.040 --> 0:16:22.600 you know, maybe in person group coaching might be a 0:16:22.680 --> 0:16:24.840 nice step and see if those people will be interested 0:16:24.880 --> 0:16:27.280 in something online with you and then moving from there. 0:16:28.960 --> 0:16:32.000 Yeah, I think that when you say you are a 0:16:32.000 --> 0:16:35.960 birth birthing coach slash doulah and you also do lactation support, 0:16:36.400 --> 0:16:38.560 I feel like there is such a I mean, your 0:16:38.600 --> 0:16:42.880 audience is birthing humans, people who are giving birth, so 0:16:43.040 --> 0:16:45.240 you have such a wide audience. I mean, my feeling 0:16:45.240 --> 0:16:49.360 about online courses is and I hear to what you're 0:16:49.400 --> 0:16:52.360 saying about the you know, like the waning interest in it, 0:16:52.720 --> 0:16:54.480 and I do feel like, I mean, I think that 0:16:54.720 --> 0:16:56.720 you could say about anything right now, in the economy 0:16:56.760 --> 0:16:59.240 that we're in, people are just more tight with their 0:16:59.280 --> 0:17:00.800 dollars and they want want to be sure that they're 0:17:00.840 --> 0:17:03.880 spending money on so then that is absolutely for them 0:17:04.440 --> 0:17:08.280 and your key, you know, the key hurdle you have 0:17:08.320 --> 0:17:11.000 to overcome when you are trying to pivot something online 0:17:11.160 --> 0:17:13.200 or even just any business is figuring out who's your 0:17:13.200 --> 0:17:16.520 core market, who's your audience and creating an offer that 0:17:16.560 --> 0:17:20.359 they it's it's completely apparent to them that this is 0:17:20.440 --> 0:17:24.879 exactly for me. And that was an exercise that I 0:17:24.960 --> 0:17:27.040 went through with my business is making sure that I 0:17:27.080 --> 0:17:29.119 am speaking to her. I am speaking to the woman 0:17:29.240 --> 0:17:32.640 who goes on LinkedIn and you know doesn't even want 0:17:32.640 --> 0:17:35.040 to look at her feed because she's sick of seeing 0:17:35.080 --> 0:17:37.520 everyone else post about new jobs or they just got 0:17:37.560 --> 0:17:41.080 a promotion. You know, the person who's got twelve different 0:17:41.119 --> 0:17:43.200 versions of their resume and still can't land a job. 0:17:43.320 --> 0:17:46.399 Like I've thought deep and hard about the specific person 0:17:46.440 --> 0:17:50.399 that I'm speaking to and for you that you know, 0:17:50.440 --> 0:17:52.520 maybe you already know because you've been in business for 0:17:52.560 --> 0:17:54.840 a while, but tips right, like you want to get 0:17:54.840 --> 0:17:56.879 that like focus group, you want to talk to women, 0:17:57.320 --> 0:18:00.199 talk to sorry, people who give birth. What are they need? 0:18:00.359 --> 0:18:03.320 What are they wanting? You know, there's a whole market, 0:18:03.359 --> 0:18:05.879 I feel like for support after the birth, you know, 0:18:06.200 --> 0:18:09.879 like postpartum support, which you say that you offer. And 0:18:09.960 --> 0:18:11.760 I mean I was talking to a mom at my 0:18:11.880 --> 0:18:14.760 son's daycare and she just bought a course on how 0:18:14.760 --> 0:18:16.600 to get her son to sleep through the night, and 0:18:16.680 --> 0:18:19.080 there's and I was like, oh, did you do this? One, 0:18:19.080 --> 0:18:20.560 and she's like, no, I did that one. There's a 0:18:20.560 --> 0:18:22.320 bunch of them out there, you know, So there is 0:18:22.760 --> 0:18:27.320 there is definitely a market for definitely an appetite, and 0:18:27.359 --> 0:18:29.639 I don't want you to get stuck on like I 0:18:29.640 --> 0:18:31.840 think I had this idea, how could I get there? 0:18:31.920 --> 0:18:35.359 So that's where I'm like, you know, yes, I agree, 0:18:35.400 --> 0:18:37.800 you know, some in person coaching might be helpful, but 0:18:37.840 --> 0:18:42.600 I also feel like finding people who are competitors potential 0:18:42.640 --> 0:18:45.280 competitors in your space, but like let them show you 0:18:45.320 --> 0:18:47.560 that it's possible if you find other people who are 0:18:47.920 --> 0:18:51.399 you know, they have lactation consultant consultancies, and they have 0:18:51.440 --> 0:18:54.000 an online you know, component of what they teach, Like 0:18:54.119 --> 0:18:56.280 find other examples of people out there doing the thing 0:18:56.280 --> 0:18:58.800 that you want to do, not to make yourself feel 0:18:58.800 --> 0:19:00.800 like there's no space for you, but to make you 0:19:00.840 --> 0:19:03.720 feel like it's possible, and you can like connect with 0:19:03.760 --> 0:19:05.840 them and learn from them and start you know, being 0:19:05.840 --> 0:19:10.000