1
00:00:00,200 --> 00:00:03,480
Speaker 1: Now here's a highlight from Coast to Coast AM on

2
00:00:03,560 --> 00:00:07,160
Speaker 1: iHeartRadio and welcome back to Coast to Coast. Two special

3
00:00:07,200 --> 00:00:10,000
Speaker 1: guests with us to night, Gary Grossman and Ed Fuller.

4
00:00:10,039 --> 00:00:13,960
Speaker 1: We're talking about their latest work called Red Hotel and Ed,

5
00:00:14,040 --> 00:00:18,960
Speaker 1: why do we call it Red Hotel? Basically, the story

6
00:00:19,520 --> 00:00:24,400
Speaker 1: touches on the creation of the various levels of security

7
00:00:25,120 --> 00:00:28,960
Speaker 1: that we implemented in the hotels. We had to do

8
00:00:29,000 --> 00:00:33,240
Speaker 1: that because the United States has a very clear cut

9
00:00:33,479 --> 00:00:38,239
Speaker 1: series of levels for the entire United States. But we

10
00:00:38,240 --> 00:00:41,960
Speaker 1: were operating in seventy three different countries and expanding to

11
00:00:42,080 --> 00:00:46,040
Speaker 1: one hundred as a total, and these countries did not

12
00:00:46,240 --> 00:00:51,239
Speaker 1: necessarily have these various levels, let alone did they have

13
00:00:51,440 --> 00:00:55,200
Speaker 1: all the intelligence pulled together to be able to keep

14
00:00:55,320 --> 00:00:58,680
Speaker 1: us abreast of what was going on. So we had

15
00:00:58,680 --> 00:01:02,680
Speaker 1: to develop our own security system. And in the book,

16
00:01:03,160 --> 00:01:08,120
Speaker 1: Dan Riley not only demands but drives the effort to

17
00:01:08,160 --> 00:01:11,600
Speaker 1: put this system in place. And you might imagine the

18
00:01:11,680 --> 00:01:17,319
Speaker 1: highest level of security was a hotel designated red. Okay, now, Gary,

19
00:01:17,400 --> 00:01:19,600
Speaker 1: let's bring you in on this too. There are various

20
00:01:19,720 --> 00:01:23,880
Speaker 1: aspects of the things that can go wrong in hotels,

21
00:01:24,400 --> 00:01:28,680
Speaker 1: and are they primarily international hotels, well, I think they're

22
00:01:28,720 --> 00:01:32,520
Speaker 1: international and they're domestic. In fact, ED took me through

23
00:01:32,600 --> 00:01:35,800
Speaker 1: one of the hotels in downtown Los Angeles to just

24
00:01:35,959 --> 00:01:39,560
Speaker 1: get a sense of what the security was like. Everything

25
00:01:39,600 --> 00:01:43,360
Speaker 1: from where the security cameras are placed, what kind of

26
00:01:43,400 --> 00:01:46,880
Speaker 1: teams are watching the security cameras. Are their bollards out

27
00:01:46,920 --> 00:01:52,080
Speaker 1: in front to prevent trucks with bombs from driving right

28
00:01:52,160 --> 00:01:56,400
Speaker 1: up and into the lobby. And I think, based on

29
00:01:57,080 --> 00:02:00,280
Speaker 1: what my experience is going going around with Ed, that

30
00:02:01,160 --> 00:02:04,560
Speaker 1: we're an accident waiting to happen. That not only do

31
00:02:04,680 --> 00:02:08,640
Speaker 1: we have soft targets around the world, but America's hotels

32
00:02:08,680 --> 00:02:13,600
Speaker 1: are soft domestically as well. And although it is not

33
00:02:13,680 --> 00:02:17,440
Speaker 1: really happening so much in the US, what we designed

34
00:02:17,600 --> 00:02:21,239
Speaker 1: in the thriller in Red Hotel is really a wake

35
00:02:21,320 --> 00:02:25,400
Speaker 1: up call for the whole industry, and Ed was the

36
00:02:25,520 --> 00:02:29,720
Speaker 1: leader of that internationally. And you know, I can run

37
00:02:29,760 --> 00:02:34,040
Speaker 1: through some of the different designations. For example, it goes

38
00:02:34,080 --> 00:02:37,639
Speaker 1: from blue to yellow, to orange and then ultimately to red.

39
00:02:39,800 --> 00:02:45,760
Speaker 1: And in blue it's basically there's no intelligence about any threats.

40
00:02:46,080 --> 00:02:49,400
Speaker 1: The property is out of a critical area, there's going

41
00:02:49,440 --> 00:02:52,040
Speaker 1: to be a modicum of upgrades and training for the

42
00:02:52,080 --> 00:02:56,320
Speaker 1: staff just in case, and staff members should be posted

43
00:02:56,320 --> 00:02:59,120
Speaker 1: in all areas and on two way radios, and we

44
00:02:59,200 --> 00:03:03,600
Speaker 1: tend to see that most hotels also the sense that

45
00:03:03,720 --> 00:03:07,639
Speaker 1: people should be vigilant. If you see something, say something,

46
00:03:07,960 --> 00:03:12,160
Speaker 1: and this goes right to the staff, the house keeping staff,

47
00:03:12,320 --> 00:03:15,760
Speaker 1: as well as anyone going into a hotel and seeing

48
00:03:15,800 --> 00:03:20,799
Speaker 1: an inordinate amount of photo taking in a lobby that

49
00:03:20,880 --> 00:03:23,560
Speaker 1: could be a little unusual. It could be somebody checking

50
00:03:23,639 --> 00:03:28,280
Speaker 1: on security measures. Once you move into the yellow category,

51
00:03:28,320 --> 00:03:31,640
Speaker 1: as we do in the novel Red Hotel, and as

52
00:03:31,800 --> 00:03:35,800
Speaker 1: ED did in the Marriott hotels, this triggers an alert

53
00:03:35,880 --> 00:03:41,839
Speaker 1: status where intelligence kind of returns unspecified threats regarding US

54
00:03:41,920 --> 00:03:47,160
Speaker 1: citizens and US businesses. It's a warning, and in that case,

55
00:03:47,160 --> 00:03:51,360
Speaker 1: a crisis management team has the authority to advance the

56
00:03:51,360 --> 00:03:54,600
Speaker 1: threat condition up to yellow, and they'll consult with the

57
00:03:54,640 --> 00:03:57,800
Speaker 1: regional people at the hotel or the field president and

58
00:03:57,840 --> 00:04:01,640
Speaker 1: the general manager. But it also moves all the decision

59
00:04:01,680 --> 00:04:06,720
Speaker 1: making into local politics as well, in a coordination. One

60
00:04:06,760 --> 00:04:09,360
Speaker 1: of the things in ED taught me this was in

61
00:04:09,440 --> 00:04:14,360
Speaker 1: a yellow status, take the American flag down, Okay, stop

62
00:04:15,080 --> 00:04:18,640
Speaker 1: being a visible target. There's a good chance that the

63
00:04:18,680 --> 00:04:22,400
Speaker 1: hotel could be targeted because it's an American company and

64
00:04:22,480 --> 00:04:27,360
Speaker 1: the flag of course becomes very powerful propaganda tool for terrorists.

65
00:04:27,440 --> 00:04:30,839
Speaker 1: So that has to come down. Is that what they're

66
00:04:30,839 --> 00:04:34,920
Speaker 1: primarily after American based companies because some of these hotels

67
00:04:34,960 --> 00:04:37,120
Speaker 1: that have been truly bombed in the past. Can you

68
00:04:37,320 --> 00:04:42,960
Speaker 1: you jumped the Mumbai Jakarta? Was it all American own

69
00:04:43,240 --> 00:04:48,200
Speaker 1: or run? When you talk about some of these instances,

70
00:04:48,320 --> 00:04:52,840
Speaker 1: let's spake to Mumbai. The hotels that were ultimately hit

71
00:04:52,960 --> 00:04:58,320
Speaker 1: were owned by Indian companies and owned by Indian owners.

72
00:04:58,440 --> 00:05:02,440
Speaker 1: But the point that he's making is if you're operating

73
00:05:02,600 --> 00:05:05,760
Speaker 1: in a dangerous environment and I'm talking more about a

74
00:05:05,800 --> 00:05:10,320
Speaker 1: red hotel, you must assume that they could be a

75
00:05:10,360 --> 00:05:16,560
Speaker 1: target because it's American or British or any of these nationalities.

76
00:05:17,040 --> 00:05:21,360
Speaker 1: You want to eliminate that issue. The reason a bomb

77
00:05:21,400 --> 00:05:27,440
Speaker 1: occurs if you go to Pakistan, the enemy in this case,

78
00:05:27,600 --> 00:05:31,240
Speaker 1: the bombers actually thought the president was going to reside

79
00:05:31,320 --> 00:05:36,880
Speaker 1: in the Islamabad Hotel that night. He was the target

80
00:05:38,320 --> 00:05:42,520
Speaker 1: the hotel. In other cases, the hotel is the target

81
00:05:42,600 --> 00:05:47,039
Speaker 1: and gary's relayed to you soft target. The reason it's

82
00:05:47,040 --> 00:05:51,440
Speaker 1: soft is the door's always open twenty four hours a day.

83
00:05:51,800 --> 00:05:55,320
Speaker 1: As you go up of Court Purity, that door is opened,

84
00:05:55,400 --> 00:05:58,960
Speaker 1: but there's someone standing there. And there are a lot

85
00:05:59,000 --> 00:06:02,000
Speaker 1: of steps you have to go through because in a

86
00:06:02,080 --> 00:06:07,120
Speaker 1: red hotel you are dealing with everything from dogs checking

87
00:06:07,120 --> 00:06:10,160
Speaker 1: you as you enter, going through all the metal detectors,

88
00:06:10,600 --> 00:06:15,119
Speaker 1: making sure everything that comes into the hotel, even through

89
00:06:15,160 --> 00:06:18,920
Speaker 1: the back door, is checked. What's their motivation? What are

90
00:06:18,920 --> 00:06:21,280
Speaker 1: they really trying to accomplish here? I mean, why go

91
00:06:21,320 --> 00:06:26,720
Speaker 1: after innocent people? You know that I would love to

92
00:06:26,800 --> 00:06:32,400
Speaker 1: have a specific cancer. It's usually around publicity, and it's

93
00:06:32,520 --> 00:06:36,680
Speaker 1: usually a group of people. And you have done plenty

94
00:06:36,720 --> 00:06:41,120
Speaker 1: of interviews trying to ask that same question about individual terrorists,

95
00:06:41,440 --> 00:06:46,039
Speaker 1: be they domestic or be they international. Everybody that seems

96
00:06:46,120 --> 00:06:51,720
Speaker 1: to take on a hotel, take on a religious destination

97
00:06:51,839 --> 00:06:55,800
Speaker 1: or religious facility, take on a mall, they seem to

98
00:06:55,880 --> 00:07:00,000
Speaker 1: have a motivation all to their own, but when they

99
00:07:00,120 --> 00:07:04,960
Speaker 1: go in and research it, the cause is usually motivated

100
00:07:04,960 --> 00:07:08,120
Speaker 1: by any number of things. Today ed when you traveled,

101
00:07:08,520 --> 00:07:12,000
Speaker 1: and you have some tips for people on what floors

102
00:07:12,040 --> 00:07:16,720
Speaker 1: to stay on or not stay on. Why is that important? Well,

103
00:07:16,840 --> 00:07:22,920
Speaker 1: the easy answer is most cities firetrucks do not reach

104
00:07:23,160 --> 00:07:28,720
Speaker 1: above eight h Some are a little higher. But fundamentally,

105
00:07:29,360 --> 00:07:32,280
Speaker 1: if you're in a high rise hotel, you've got to

106
00:07:32,400 --> 00:07:36,440
Speaker 1: understand that you're not always going to get window to

107
00:07:36,520 --> 00:07:39,560
Speaker 1: door service by the fire department. And you can't take

108
00:07:39,600 --> 00:07:42,000
Speaker 1: a level, and you can't take the elevator because that's

109
00:07:42,000 --> 00:07:45,160
Speaker 1: one of the first things they tell you not to do. Correct,

110
00:07:45,520 --> 00:07:48,880
Speaker 1: it's a long, long stairway coming down, I guess yes.

111
00:07:48,960 --> 00:07:52,520
Speaker 1: And the stairway itself can become dangerous with crowds. Well,

112
00:07:52,880 --> 00:07:56,120
Speaker 1: that's true too, But that's the answer to your question.

113
00:07:56,560 --> 00:07:58,520
Speaker 1: And you you also talk about you don't want to

114
00:07:58,560 --> 00:08:01,320
Speaker 1: be in a floor that is uneath a swimming pool.

115
00:08:01,440 --> 00:08:05,240
Speaker 1: Is that because it could leak and flood you or something. Well,

116
00:08:05,320 --> 00:08:09,040
Speaker 1: in a bombing situation, you could be impacted by the

117
00:08:09,080 --> 00:08:12,960
Speaker 1: pool above you, and even in an earthquake. You never

118
00:08:13,040 --> 00:08:17,440
Speaker 1: can tell you. I don't know that many hotel rooms

119
00:08:17,480 --> 00:08:20,040
Speaker 1: that I've stayed in under a pool. I don't think

120
00:08:20,120 --> 00:08:22,920
Speaker 1: I can count one. It's just not a place that

121
00:08:23,240 --> 00:08:26,840
Speaker 1: would make good sense when you've got all the other options. Gary,

122
00:08:26,880 --> 00:08:29,680
Speaker 1: you and ed highlight Russia as a focal point in

123
00:08:29,760 --> 00:08:33,560
Speaker 1: red hotel. Is that because of it's a fictional thriller

124
00:08:33,679 --> 00:08:37,120
Speaker 1: or is this a real deal thing. It's a real deal,

125
00:08:37,520 --> 00:08:41,600
Speaker 1: And we have a fictional character of the President of

126
00:08:41,640 --> 00:08:45,520
Speaker 1: the Russian Federation. His name is Nikolai Gorshkoff in the book,

127
00:08:46,280 --> 00:08:51,520
Speaker 1: but we tell ultimately a very real story about a

128
00:08:51,679 --> 00:08:56,560
Speaker 1: man who was in dressed in at the fall of

129
00:08:57,720 --> 00:09:01,400
Speaker 1: the East Germany and East Berlin, who felt that he

130
00:09:01,960 --> 00:09:07,960
Speaker 1: was abandoned by Russia, by Gorbachov, by the KGB that

131
00:09:08,000 --> 00:09:11,280
Speaker 1: he worked for, by the Soviet Union. And that man

132
00:09:11,520 --> 00:09:16,199
Speaker 1: was Vladimir Putin. But we fictionalized the character of Vladimir

133
00:09:16,200 --> 00:09:21,040
Speaker 1: Putin and created some other fiction around this other character,

134
00:09:21,720 --> 00:09:25,600
Speaker 1: Nikolai Gorshkov, But he's very much the same person because

135
00:09:25,600 --> 00:09:29,480
Speaker 1: he wants to rebuild the Soviet Empire. He wants to

136
00:09:29,960 --> 00:09:33,520
Speaker 1: have those border nations the former he'd love to put

137
00:09:33,559 --> 00:09:37,440
Speaker 1: them all back together again, absolutely right, and he's already

138
00:09:37,440 --> 00:09:40,000
Speaker 1: started doing it. The real Putin has started doing it

139
00:09:40,360 --> 00:09:44,240
Speaker 1: well in Red Hotel, Gorshkov is doing it, and there's

140
00:09:44,320 --> 00:09:47,920
Speaker 1: history behind him, there's a legacy behind him, but there's

141
00:09:47,960 --> 00:09:51,240
Speaker 1: also that sense that he was abandoned. He didn't believe

142
00:09:51,360 --> 00:09:54,680
Speaker 1: that Russia should have ever given up those Eastern Bloc nations,

143
00:09:54,800 --> 00:09:58,160
Speaker 1: let alone Germany and East Germany, and he wants them back.

144
00:09:58,559 --> 00:10:02,559
Speaker 1: Your lead character, Dan Riley in the book is like Ed,

145
00:10:02,720 --> 00:10:06,600
Speaker 1: isn't it? Oh? Yes, very much so. Although as Ed said,

146
00:10:07,440 --> 00:10:10,240
Speaker 1: he didn't carry a gun, but Dan Riley needs to

147
00:10:10,440 --> 00:10:14,360
Speaker 1: for a scene for obvious reasons. That's right, but he

148
00:10:14,600 --> 00:10:17,480
Speaker 1: But you know, truly, every time I've gotten together with Ed,

149
00:10:18,400 --> 00:10:21,280
Speaker 1: and I mentioned it before, there are hair raising stories.

150
00:10:21,400 --> 00:10:25,920
Speaker 1: It's amazing what Ed has done for the safety and

151
00:10:26,080 --> 00:10:31,640
Speaker 1: quietly but for the safety of American guests, tourists, American

152
00:10:31,679 --> 00:10:36,160
Speaker 1: corporations and making you asked earlier, you know, is it

153
00:10:36,240 --> 00:10:38,880
Speaker 1: safe to travel? And how do I feel? Well? I

154
00:10:38,920 --> 00:10:43,079
Speaker 1: feel a lot better knowing that that there were there

155
00:10:43,160 --> 00:10:47,280
Speaker 1: was good corporate citizenship with Ed Fuller, and that people

156
00:10:47,320 --> 00:10:51,040
Speaker 1: are paying attention, which we need to so much more. Absolutely,

157
00:10:51,320 --> 00:10:53,680
Speaker 1: I mean Gary and Ed you you talk about for

158
00:10:53,880 --> 00:10:57,800
Speaker 1: people to pay attention and say something if they see

159
00:10:57,840 --> 00:11:02,520
Speaker 1: something strange. I sight back to the Stephen Paddock case,

160
00:11:03,040 --> 00:11:06,960
Speaker 1: who went ballistic at the Mandalay Bay, killing fifty eight people.

161
00:11:08,160 --> 00:11:10,839
Speaker 1: How did he get so many guns into his room,

162
00:11:10,920 --> 00:11:14,800
Speaker 1: into his suite and nobody said anything about it, And

163
00:11:14,960 --> 00:11:18,840
Speaker 1: that's absolutely suitcase after suitcase something that shouldn't have been

164
00:11:18,880 --> 00:11:22,480
Speaker 1: able to happen. It should have been depicted by some

165
00:11:22,640 --> 00:11:25,440
Speaker 1: of the staff. He had a do not disturb on

166
00:11:25,559 --> 00:11:30,000
Speaker 1: his door for days, I guess, and that should be

167
00:11:30,040 --> 00:11:32,240
Speaker 1: a red flag too. I mean, he could have been

168
00:11:32,320 --> 00:11:34,960
Speaker 1: dead in there. They should have gone in there and checked.

169
00:11:35,520 --> 00:11:39,320
Speaker 1: And most hotel companies have a policy after two or

170
00:11:39,440 --> 00:11:43,560
Speaker 1: two days to check. You should do that. I mean

171
00:11:43,640 --> 00:11:45,960
Speaker 1: with when you were running the Marriott, was that a

172
00:11:46,000 --> 00:11:51,079
Speaker 1: concern that somebody has died in the hotel. Absolutely, when

173
00:11:51,120 --> 00:11:54,760
Speaker 1: you're concerned about what happened in Las Vegas, we were

174
00:11:54,800 --> 00:11:59,119
Speaker 1: obviously trying to defend against that in every way possible.

175
00:11:59,480 --> 00:12:03,280
Speaker 1: Whether the hotel was blue or red, it just was

176
00:12:03,400 --> 00:12:07,439
Speaker 1: degrees of effort put forth that changed with the color.

177
00:12:07,720 --> 00:12:11,360
Speaker 1: I mean he had to have brought in unless he

178
00:12:11,480 --> 00:12:14,679
Speaker 1: just took the guns, emptied it, brought the same suitcase

179
00:12:14,720 --> 00:12:17,520
Speaker 1: back down again, filled it up, took it back up again.

180
00:12:18,080 --> 00:12:22,280
Speaker 1: But somebody somewhere would have recognized this guy and said,

181
00:12:22,400 --> 00:12:25,320
Speaker 1: oh my gosh, this guy's come up here fifteen times today.

182
00:12:26,200 --> 00:12:30,040
Speaker 1: Well that's where the phrase comes up. When you see something,

183
00:12:30,360 --> 00:12:34,920
Speaker 1: say something and internally there are a number of people

184
00:12:35,080 --> 00:12:38,360
Speaker 1: in a lobby of a hotel that are observing and

185
00:12:38,520 --> 00:12:42,080
Speaker 1: looking around that hotel, and some of those should be

186
00:12:42,160 --> 00:12:46,360
Speaker 1: hotels security looking for just that. The cameras that are

187
00:12:46,480 --> 00:12:51,040
Speaker 1: in the hotels, how many are there? And I would

188
00:12:51,040 --> 00:12:54,760
Speaker 1: assume the security section is pretty big, isn't it. It

189
00:12:54,800 --> 00:12:58,880
Speaker 1: can be monumentally large depending where you are. For the

190
00:12:58,920 --> 00:13:04,160
Speaker 1: Red Hotel, it's significant, usually on the floors, clearly, the

191
00:13:04,400 --> 00:13:09,040
Speaker 1: entrances and the public space, and Vegas too, they've got

192
00:13:09,080 --> 00:13:11,280
Speaker 1: them all over the place. I would assume being a

193
00:13:11,280 --> 00:13:14,720
Speaker 1: casino and we did not have casino hotels in the

194
00:13:14,840 --> 00:13:17,760
Speaker 1: United States, so I did not deal in that particular

195
00:13:18,160 --> 00:13:23,439
Speaker 1: market myself. I would assume they lead the industry in

196
00:13:23,600 --> 00:13:26,840
Speaker 1: having cameras. Gary, what's the message you'd like people to

197
00:13:26,920 --> 00:13:30,040
Speaker 1: take when they read Red Hotel? Well, we need to

198
00:13:30,080 --> 00:13:36,120
Speaker 1: be more vigilant today. Just listen to the show, watch

199
00:13:36,200 --> 00:13:39,640
Speaker 1: the news, read the newspapers. We have to be It's

200
00:13:39,679 --> 00:13:44,160
Speaker 1: our responsibility to be much more vigilant for ourselves, for

201
00:13:44,240 --> 00:13:49,960
Speaker 1: our families, for people traveling with us. And again that phrase,

202
00:13:50,040 --> 00:13:52,240
Speaker 1: if you see something, say something. One of the things

203
00:13:52,240 --> 00:13:54,800
Speaker 1: I learned from ED is we're doing research for Red

204
00:13:54,800 --> 00:13:58,240
Speaker 1: Hotel was It even comes down to the housekeeping staff.

205
00:13:58,320 --> 00:14:03,080
Speaker 1: If they see in the waste paper basket an in

206
00:14:03,200 --> 00:14:07,559
Speaker 1: orderment amount a number of battery wrappers and old batteries,

207
00:14:08,120 --> 00:14:11,760
Speaker 1: they need to say something. Why because batteries are used

208
00:14:11,800 --> 00:14:15,960
Speaker 1: for bombs, in triggering bombs, and somebody who's left a

209
00:14:16,040 --> 00:14:19,960
Speaker 1: lot of batteries there is maybe not covering his or

210
00:14:19,960 --> 00:14:23,080
Speaker 1: her tracks that well, but it's a signal. It's something

211
00:14:23,200 --> 00:14:27,080
Speaker 1: to bring up to somebody. And as we learned even

212
00:14:27,080 --> 00:14:31,240
Speaker 1: with nine to eleven, if people know something and don't

213
00:14:31,360 --> 00:14:34,800
Speaker 1: say it and don't communicate it, then there'll be a

214
00:14:34,840 --> 00:14:38,480
Speaker 1: lapse and there will be danger, and there'll be death,

215
00:14:38,640 --> 00:14:42,920
Speaker 1: and there'll be destruction and then an investigation after Well,

216
00:14:42,920 --> 00:14:45,640
Speaker 1: we know a lot more now and we're in a

217
00:14:45,720 --> 00:14:49,680
Speaker 1: more dangerous world. And Red Hotel, I think, is an

218
00:14:49,680 --> 00:14:54,760
Speaker 1: eye opening novel, but it's really really a primmer on

219
00:14:54,760 --> 00:14:57,600
Speaker 1: how to travel and even using an ED can talk

220
00:14:57,600 --> 00:15:01,000
Speaker 1: about this using the State Department Advisor. If you're traveling

221
00:15:01,000 --> 00:15:05,800
Speaker 1: as you know anywhere, all that's rank when you go overseas,

222
00:15:06,560 --> 00:15:10,760
Speaker 1: most people don't even think about what's going into the country.

223
00:15:10,800 --> 00:15:15,200
Speaker 1: I just had two friends returned from France and They

224
00:15:15,200 --> 00:15:18,840
Speaker 1: were just amazed at all the problems they ran into

225
00:15:18,920 --> 00:15:22,440
Speaker 1: in Paris, And I said, you haven't read anything you

226
00:15:22,600 --> 00:15:25,800
Speaker 1: didn't know about that. Did you check the State Department?

227
00:15:26,280 --> 00:15:29,600
Speaker 1: Did you even look at any of the information that

228
00:15:29,760 --> 00:15:33,160
Speaker 1: was on the news to understand what was going on? No,

229
00:15:33,440 --> 00:15:37,800
Speaker 1: we didn't think about that. It's amazing how many people

230
00:15:38,000 --> 00:15:43,000
Speaker 1: travel without knowing. And in reality, the government provides that

231
00:15:43,160 --> 00:15:48,280
Speaker 1: information through the State Department and other resources, and that

232
00:15:48,440 --> 00:15:51,880
Speaker 1: is what we used, quite frankly, through a number of

233
00:15:52,080 --> 00:15:58,520
Speaker 1: government agencies to establish our security levels because we maintain

234
00:15:58,680 --> 00:16:03,080
Speaker 1: twenty four hours people just watching what was going on

235
00:16:03,200 --> 00:16:07,960
Speaker 1: the countries that we were serving with information. That kind

236
00:16:08,000 --> 00:16:12,840
Speaker 1: of intelligence, as you heard Gary describe in earlier, was

237
00:16:12,960 --> 00:16:17,480
Speaker 1: what set the levels of security for us and directed

238
00:16:17,560 --> 00:16:24,120
Speaker 1: us because our responsibility as hoteliers was to ensure that

239
00:16:24,200 --> 00:16:27,960
Speaker 1: our guests and our associates were safe. Listen to more

240
00:16:28,040 --> 00:16:31,560
Speaker 1: Coast to Coast AM every weeknight at one am Eastern

241
00:16:31,840 --> 00:16:34,280
Speaker 1: and go to Coast to Coast am dot com for

242
00:16:34,400 --> 00:16:34,600
Speaker 1: more