WEBVTT - She Left One Tiny Complaint… Then Thought She Got Someone Fired

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<v Speaker 1>It's another Jubile phone frame Mornings on the twenties. Hello,

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<v Speaker 1>hey there, this is P. Dkins calling from Electrical. I

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<v Speaker 1>was looking for Jody Dinkins, who had some worked under

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<v Speaker 1>her house the other day.

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<v Speaker 2>That's me.

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<v Speaker 1>Hey Jody, listen. I know that the job was all

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<v Speaker 1>finished up and you completed a customer satisfaction survey, and

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<v Speaker 1>I have been going over that and I just wanted

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<v Speaker 1>to give you a call to say I am so sorry,

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<v Speaker 1>oh oh uh for what well on your customer satisfaction

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<v Speaker 1>survey you said the work was good and the technician

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<v Speaker 1>was pleasant, but it took a little longer than expected,

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<v Speaker 1>And I am so sorry that it took longer than expected.

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<v Speaker 2>Oh, I mean, I just you know, and it was like,

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<v Speaker 2>is there anything else that you could think of? And

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<v Speaker 2>I was just like, oh, you know, it's just that's all.

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<v Speaker 2>It is just a little bit longer. So that not

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<v Speaker 2>something that needed that kind of an apology certainly, So

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<v Speaker 2>no big deal. But I appreciate the call.

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<v Speaker 1>Yeah, no, yeah, yeah. We take it very seriously, you know,

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<v Speaker 1>with these customer satisfaction surveys, and I just I want

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<v Speaker 1>to give you the opportunity to do it.

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<v Speaker 2>I'm sorry.

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<v Speaker 1>His name is Sam. I don't know if you remember.

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<v Speaker 1>His name is Sam. Uh who the technician that worked

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<v Speaker 1>on your house that took a little longer than expected?

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<v Speaker 1>His name is Sam.

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<v Speaker 2>I'm so sorry.

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<v Speaker 1>I'm not following you and I'm just going to transfer

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<v Speaker 1>you over to him. Give him the news and I

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<v Speaker 1>will handle the rest. But I don't want you to

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<v Speaker 1>hold back, So hang on one second, but you on

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<v Speaker 1>hold real quick. Hello. Oh yeah, this is Sam, let

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<v Speaker 1>me have it.

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<v Speaker 2>What do you what are you? What are you saying?

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<v Speaker 1>Are you what to do?

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<v Speaker 2>I'm not supposed to do it?

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<v Speaker 1>You got a family and everything. Oh what? Oh my goodness,

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<v Speaker 1>it's Pete. Jody had to go. Did you get did

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<v Speaker 1>you give it to him? I hope he didn't hold back.

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<v Speaker 2>Wait, okay, sorry, I just want to make sure your.

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<v Speaker 1>Name's Pete, right, Pete Deakins?

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<v Speaker 2>Okay, Pete. I don't even know what I just heard.

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<v Speaker 2>There was some man on that phone.

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<v Speaker 1>Yeah, that was saying the technician who was at your

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<v Speaker 1>house who took a little too long. You were supposed

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<v Speaker 1>to fire him for us. He's already been We've been

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<v Speaker 1>given you know, he's he's been, he's been dealt with here,

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<v Speaker 1>but we haven't delivered the news officially. He's been sitting

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<v Speaker 1>in that room for three hours. Yeah, we made him

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<v Speaker 1>sit there for three hours think about what he did

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<v Speaker 1>before he gets fired.

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<v Speaker 2>Have you lost your mind? My little review was.

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<v Speaker 1>Just you said it took longer than expected. You know,

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<v Speaker 1>we take our customers words very seriously.

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<v Speaker 2>Like that's like a minor and fashion. That's like having

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<v Speaker 2>like that tail light out that is not like what

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<v Speaker 2>you just did, which is literally like vehiculoarus.

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<v Speaker 1>Listen. I want to thank you for bringing it to

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<v Speaker 1>our attention, you know, because I don't want you like

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<v Speaker 1>if we don't allow any kind of behavior like that

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<v Speaker 1>taking a little longer than expected. So I'm glad you

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<v Speaker 1>filled out the survey honestly, and I can't wait, you know,

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<v Speaker 1>for him to get out of this building and lose

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<v Speaker 1>his house and his family and all that stuff. Like

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<v Speaker 1>we don't play around.

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<v Speaker 2>Dude, you have absolutely lost your mind. I don't know

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<v Speaker 2>what your problem is, but you're like straight up doctor evil,

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<v Speaker 2>like manipulatives. I don't ah.

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<v Speaker 1>Hey, Jodie, this is actually this is actually Jubil from

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<v Speaker 1>the Jebel Show doing a phone brank on you and

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<v Speaker 1>your husband, sets you up. Wait what, it's a joke.

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<v Speaker 1>He said that you filled out a customer satisfaction survey

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<v Speaker 1>for electrician thing the other day and he wanted to

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<v Speaker 1>mess with you.

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<v Speaker 2>Oh my god, oh my god, oh my god.

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<v Speaker 1>There wake up every morning with Jebil phone Franks, we

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<v Speaker 1>say mornings on the twenties.