Speaker 1: It's another Jubile phone frame Mornings on the twenties. Hello,
Speaker 1: hey there, this is P. Dkins calling from Electrical. I
Speaker 1: was looking for Jody Dinkins, who had some worked under
Speaker 1: her house the other day.
Speaker 2: That's me.
Speaker 1: Hey Jody, listen. I know that the job was all
Speaker 1: finished up and you completed a customer satisfaction survey, and
Speaker 1: I have been going over that and I just wanted
Speaker 1: to give you a call to say I am so sorry,
Speaker 1: oh oh uh for what well on your customer satisfaction
Speaker 1: survey you said the work was good and the technician
Speaker 1: was pleasant, but it took a little longer than expected,
Speaker 1: And I am so sorry that it took longer than expected.
Speaker 2: Oh, I mean, I just you know, and it was like,
Speaker 2: is there anything else that you could think of? And
Speaker 2: I was just like, oh, you know, it's just that's all.
Speaker 2: It is just a little bit longer. So that not
Speaker 2: something that needed that kind of an apology certainly, So
Speaker 2: no big deal. But I appreciate the call.
Speaker 1: Yeah, no, yeah, yeah. We take it very seriously, you know,
Speaker 1: with these customer satisfaction surveys, and I just I want
Speaker 1: to give you the opportunity to do it.
Speaker 2: I'm sorry.
Speaker 1: His name is Sam. I don't know if you remember.
Speaker 1: His name is Sam. Uh who the technician that worked
Speaker 1: on your house that took a little longer than expected?
Speaker 1: His name is Sam.
Speaker 2: I'm so sorry.
Speaker 1: I'm not following you and I'm just going to transfer
Speaker 1: you over to him. Give him the news and I
Speaker 1: will handle the rest. But I don't want you to
Speaker 1: hold back, So hang on one second, but you on
Speaker 1: hold real quick. Hello. Oh yeah, this is Sam, let
Speaker 1: me have it.
Speaker 2: What do you what are you? What are you saying?
Speaker 1: Are you what to do?
Speaker 2: I'm not supposed to do it?
Speaker 1: You got a family and everything. Oh what? Oh my goodness,
Speaker 1: it's Pete. Jody had to go. Did you get did
Speaker 1: you give it to him? I hope he didn't hold back.
Speaker 2: Wait, okay, sorry, I just want to make sure your.
Speaker 1: Name's Pete, right, Pete Deakins?
Speaker 2: Okay, Pete. I don't even know what I just heard.
Speaker 2: There was some man on that phone.
Speaker 1: Yeah, that was saying the technician who was at your
Speaker 1: house who took a little too long. You were supposed
Speaker 1: to fire him for us. He's already been We've been
Speaker 1: given you know, he's he's been, he's been dealt with here,
Speaker 1: but we haven't delivered the news officially. He's been sitting
Speaker 1: in that room for three hours. Yeah, we made him
Speaker 1: sit there for three hours think about what he did
Speaker 1: before he gets fired.
Speaker 2: Have you lost your mind? My little review was.
Speaker 1: Just you said it took longer than expected. You know,
Speaker 1: we take our customers words very seriously.
Speaker 2: Like that's like a minor and fashion. That's like having
Speaker 2: like that tail light out that is not like what
Speaker 2: you just did, which is literally like vehiculoarus.
Speaker 1: Listen. I want to thank you for bringing it to
Speaker 1: our attention, you know, because I don't want you like
Speaker 1: if we don't allow any kind of behavior like that
Speaker 1: taking a little longer than expected. So I'm glad you
Speaker 1: filled out the survey honestly, and I can't wait, you know,
Speaker 1: for him to get out of this building and lose
Speaker 1: his house and his family and all that stuff. Like
Speaker 1: we don't play around.
Speaker 2: Dude, you have absolutely lost your mind. I don't know
Speaker 2: what your problem is, but you're like straight up doctor evil,
Speaker 2: like manipulatives. I don't ah.
Speaker 1: Hey, Jodie, this is actually this is actually Jubil from
Speaker 1: the Jebel Show doing a phone brank on you and
Speaker 1: your husband, sets you up. Wait what, it's a joke.
Speaker 1: He said that you filled out a customer satisfaction survey
Speaker 1: for electrician thing the other day and he wanted to
Speaker 1: mess with you.
Speaker 2: Oh my god, oh my god, oh my god.
Speaker 1: There wake up every morning with Jebil phone Franks, we
Speaker 1: say mornings on the twenties.