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Speaker 1: Ronan your nose nose six morning vehicle signs you can smell,

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Speaker 1: And I thought, you know what if Tom's in the

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Speaker 1: car and you just put that was a bit jokes,

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Speaker 1: you'll forget that. I control your microphone, the Car Doctor.

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Speaker 1: If you go to crank, does the headlight light up?

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Speaker 1: The headlight will pull about seven ams a current. It

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Speaker 1: may not match what a fuel pump does, but at

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Speaker 1: least it loads the circuit enough so that you'll know, hey,

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Speaker 1: I've got power here. Welcome to the radio home of

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Speaker 1: ron Andanian the Car Doctor, since this is where car

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Speaker 1: owners the world overturned to for their definitive opinion on

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Speaker 1: automotive repair. If your mechanics giving you a busy signal,

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Speaker 1: pick up the phone and call in the garage to

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Speaker 1: orders are open, but I am here to take your

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Speaker 1: calls at eight five five five six, and now he running.

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Speaker 1: I wanted to start the hour by talking about the

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Speaker 1: PT Cruiser, but I've got a couple of phone calls

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Speaker 1: lined up, so let's get going right away. Let's go

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Speaker 1: to Doug in Iowa six f one fifty week and

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Speaker 1: tell the story a little later on this hour, Doug,

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Speaker 1: Welcome to the Car Doctor, sir, how can I help

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Speaker 1: flow there? Sir? I've actually called in before. UM, so

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Speaker 1: here's my current issue. Um, we had a tick it

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Speaker 1: to a dealer to do some work, YadA YadA, unrelated

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Speaker 1: to my current issue. Um, they put a new battery

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Speaker 1: in it. I want to put a new battery. And

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Speaker 1: they didn't tighten up the cables. They were just finger

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Speaker 1: loose and so I love it set for two or

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Speaker 1: three weeks. It was the location there was no electricity

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Speaker 1: for about four yards, and so me and my friend

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Speaker 1: pulled it up next to I live on a farm

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Speaker 1: to live up next to the shops. We could charge

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Speaker 1: the battery and uh, power string worked great before then

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Speaker 1: and for some reason after pulling it to the shop. Um,

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Speaker 1: now the power of stirring is firm, firm, like there's

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Speaker 1: no power assist. Now there's power assists, but it's definitely

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Speaker 1: a reduced level. And it's just happened just I mean,

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Speaker 1: everything was fine before and now it just turns stiff.

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Speaker 1: Was there and we used to on the bumper was

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Speaker 1: was there? So let me let me describe is this

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Speaker 1: how it happened? You you sat there, let's say Monday morning,

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Speaker 1: nine o'clock. You went out there, power steering was working fine.

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Speaker 1: You hooked up the tow vehicle, towed it over to

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Speaker 1: the other spot in the barn where there was electricity,

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Speaker 1: and at nine oh three you went to turn the

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Speaker 1: power steering and you it had limited assist affirmative. Well,

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Speaker 1: it just makes no sense. I know. That's I I

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Speaker 1: see no connection. Let me ask you this did it?

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Speaker 1: Did you start it prior to moving it and tried

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Speaker 1: to crank? But you know if the battery band did

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Speaker 1: it wouldn't wouldn't start right? So how long had it

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Speaker 1: been since you last heard that vehicle run? Oh? We

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Speaker 1: were redoing my shops, so it probably sat there for

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Speaker 1: about three weeks. Okay, here's the piece of information I needed.

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Speaker 1: So you know, if you put this up in the

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Speaker 1: air and take the load off of it, have you

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Speaker 1: done anything. Have you inspected any of the steering components

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Speaker 1: or you know, just general suspension for possible rust or

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Speaker 1: something binding. What's what's common? Is this a box or

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Speaker 1: a rack vehicle? This should be a it's a it's

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Speaker 1: a box vehicle, right yeah? Oh six? Look down follow

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Speaker 1: the steering column where it comes out of the out

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Speaker 1: of the firewall, and follow it down to the box.

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Speaker 1: There should be a coupling joint, all right, Maybe it's

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Speaker 1: under there's a plastic cover there, a plastic cover surrounding

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Speaker 1: the steering shaft that maybe maybe you don't see it.

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Speaker 1: And and that's a question as much as a as

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Speaker 1: a comment. And you know, look to see is it

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Speaker 1: there there? There's probably a coupling joint, like a you joint,

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Speaker 1: like a drive shaft. Do you joint? I bet you that.

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Speaker 1: I bet you that coupling joint is rusted and corroded.

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Speaker 1: And it's just because right, yeah, just listen. You let

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Speaker 1: cars sit. You know, my my dead dog wasn't dead yesterday,

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Speaker 1: but he died today. You know, you let things, You

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Speaker 1: let things sit, and just under the right conditions. Perhaps

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Speaker 1: it was too humid, perhaps it was too much moisture

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Speaker 1: in the air. You know, would have could have should

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Speaker 1: a what if? And you know there's always a reason

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Speaker 1: when you look back. But rather than trying to talk

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Speaker 1: yourself out of it, tell me what's good, tell me

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Speaker 1: how the coupling feels, and and and the simple thing

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Speaker 1: to do is you know what I'll do is I'll

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Speaker 1: make up a mixture of trans fluid and engine oil

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Speaker 1: or even better, if you've got a can of PB

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Speaker 1: blaster lying around, just a good rust penetrant. Spray up

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Speaker 1: the cross, Spray up the spray up to you joint

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Speaker 1: and you know, spray turn it. I'm sorry, turn it

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Speaker 1: ninety degrees so that the cat the next cap is

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Speaker 1: pointed down to the ground. Sprays him in there. Turn it,

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Speaker 1: you know, just try and work it around and let

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Speaker 1: it sit, give it some time, and and and see

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Speaker 1: if there's a difference. Does the truck run now? Oh yeah,

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Speaker 1: it's unfortunately. I'm like you, I have four vehicles and

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Speaker 1: so it's a rotation of what it's driven when. So

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Speaker 1: let me ask you this, Doug. If you take this

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Speaker 1: car around the block and you go for a ride

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Speaker 1: and you make a right hand turn, do you kind

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Speaker 1: of have to drag the wheelback? Uh? No, it had

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Speaker 1: tires and it's had tires in an alignment since then.

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Speaker 1: So everything they've checked that out. So the wheel comes back. Okay,

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Speaker 1: it has good return assist. It's just it's just tight

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Speaker 1: in one direction. No all directions. All directions. So you're

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Speaker 1: driving down the road, you go to make a right

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Speaker 1: hand turn. Is it feel like manual steering or like

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Speaker 1: a combination of manual and power steering. You only notice

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Speaker 1: it at the slower speeds when you're liking a parking

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Speaker 1: lot or pull them out of the garage or something

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Speaker 1: that high we speed, you don't notice there may be

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Speaker 1: a pump problem here from sitting you know, maybe maybe

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Speaker 1: the system was heavily contaminated sludge, varnish, Schmutz and industry

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Speaker 1: term as I always say, but you know, before I,

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Speaker 1: before I go down that road, I'd want to know

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Speaker 1: that the cross is good, that the steering shaft itself

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Speaker 1: is in good condition, and if the if the steering

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Speaker 1: shaft is showing signs of corrosion, there's a there should

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Speaker 1: be a ten or on eleven millimeter bolthead pop that off,

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Speaker 1: lock the steering wheel so that the steering wheel doesn't spin,

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Speaker 1: and undo the undo the clock spring. Just put the

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Speaker 1: seatbelt through the spoke of the steering wheel, hold it

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Speaker 1: in place, undo the coupling, and then just feel it.

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Speaker 1: You ever check a drive shaft you joint? Oh yeah,

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Speaker 1: same thing, that's all it is, just the you joint

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Speaker 1: and just check it. Does it feel good? And loosen

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Speaker 1: all directions and if it doesn't. P B blasters, so

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Speaker 1: let it work its way through. See if that frees

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Speaker 1: it up. If not, you got to get a new

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Speaker 1: cross shaft, a new steering shaft. Not not uncommon, not uncommon. Alright, sir,

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Speaker 1: all right, yep, it's a fantastic truck. I appreciate your

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Speaker 1: help on the previous call too. You're very welcome anytime.

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Speaker 1: I'm glad to be here for you. You take good care. Um, yeah,

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Speaker 1: that's sometimes it's it's it's tell me what's good, and

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Speaker 1: that's and you know what, I'm gonna use that as

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Speaker 1: my segwe So the O five pt cruiser comes in

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Speaker 1: and you know it's it's always the last thing you

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Speaker 1: look at, right, It's like losing your wallet. It's always

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Speaker 1: the last place you you look that you find it

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Speaker 1: because you don't keep looking to see if it's still there.

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Speaker 1: And the complaint was that the vehicle, as I talked

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Speaker 1: about in the previous show, the complaint was that the

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Speaker 1: vehicle would overheat. And if you're listening previous hour, whenever

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Speaker 1: we talked about it, you found out that the problem

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Speaker 1: was the cooling fan wasn't working and the engine would

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Speaker 1: give the appearance of overheating. There would be a and

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Speaker 1: a high pressure release of steam, but it was in steam.

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Speaker 1: The high pressure discharge part on the A C compressor

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Speaker 1: was opening up because high side pressure went up so

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Speaker 1: high that the vehicle would would release pressure and the

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Speaker 1: engine was starting to overheat. It not by gauge, but

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Speaker 1: just physically getting warm, and the customer, thinking that it

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Speaker 1: was overheating, she would turn off the A C and

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Speaker 1: then shut the car off and let it sit. And

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Speaker 1: pretty sharp, right, she she kind of got it. She

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Speaker 1: never let it really get super hot. Of course, we

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Speaker 1: don't know how hot it got because we're using a gauge,

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Speaker 1: not a scan tool. By numbers. It showed up on

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Speaker 1: my doorstep. It shut up on my doorstep, and you know,

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Speaker 1: I diagnosed it bad fan the I'm sorry, bad fan motor.

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Speaker 1: You know, I got out. I got out my hotel

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Speaker 1: A oh eight, my Maxis a O eight went into

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Speaker 1: a t M test. Perfect wonderful tool and it gave

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Speaker 1: me the ability to you know, turn the fan on

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Speaker 1: and off. And as part of the test to use it,

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Speaker 1: I would I would touch the button on the hotel

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Speaker 1: and it would send the signal down to the PCM

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Speaker 1: and the PC and would then try and drive the

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Speaker 1: fan and I had it connected. I had the fan

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Speaker 1: coupling connected to a headlight. A low beam headlight, hit

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Speaker 1: the autel um you know, drive the headlight, turned the

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Speaker 1: headlight on, hit the hotel, turn the headlight off and

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Speaker 1: it worked. Okay, I know, I got a bad fan

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Speaker 1: and put a fan in. I fixed the car. Well,

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Speaker 1: I thought I fixed the car. I fixed that problem.

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Speaker 1: I didn't fix the car because it was more to

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Speaker 1: this story that I found out later on. And I'll

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Speaker 1: tell you what. Stick around, Let me pull over, take

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Speaker 1: a pause for the cause, and I'll finish this up

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Speaker 1: on every turn roun an. Any of The Car Doctor

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Speaker 1: five zero zero zero podcast available and also don't forget.

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Speaker 1: You can check us out on Facebook. Listen to The

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Speaker 1: Car Doctor Live Saturday's two to four. I understand Tom's

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Speaker 1: got a live stream up there. I'll be back right

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Speaker 1: after this. Welcome back. We're on a name of the

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Speaker 1: Car Doctor eight five five five zero nine zero zero

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Speaker 1: The Car Doctor phone number. Call leave a message if

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Speaker 1: we're not here. We're live Saturday afternoons two to four

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Speaker 1: p m. East Coast time. Tom Ray will call you

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Speaker 1: back and put you in the next live broadcast. And

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Speaker 1: hopfully you're hearing this on Facebook. Tom actually found a

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Speaker 1: way to put this show a live stream out on Facebook.

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Speaker 1: What do they think of next? Go to Ron and

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Speaker 1: any in the Car Doctor page and there we will

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Speaker 1: be so anyway back to them. Let's see what we're

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Speaker 1: talking about. The p T Cruiser. Uh, you know we

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Speaker 1: I knew I had a fan. I put a fan

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Speaker 1: in it. I thought I fixed the car. Well, I

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Speaker 1: fixed the condition, I didn't fix the problem. So I

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Speaker 1: let the car warm up. I heard the fan come on.

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Speaker 1: Temperature came up, added some cool and purps of air. Gee.

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Speaker 1: The fan doesn't turn off. Now, wait a minute. First

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Speaker 1: I had a fan that wouldn't turn on because it

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Speaker 1: was bad. Now I've got a fan that won't turn off.

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Speaker 1: What's going on here? What's backwards on this car? Nothing?

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Speaker 1: I got out the hotel, I ran through some more tests.

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Speaker 1: I was able to prove that the fan circuit working

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Speaker 1: as designed. The problem was in the car cool and

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Speaker 1: fan on this car, this particular OH five p T

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Speaker 1: Cruiser has a two speed fan, a low and a high.

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Speaker 1: Low speed fan comes on and approximately two and fourteen degrees.

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Speaker 1: High speed fan comes on and approximately two and twenty

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Speaker 1: two degrees two hundred and twenty three. This vehicle was

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Speaker 1: running a low speed fan all the time. Occasionally, if

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Speaker 1: you let the car sit long enough and the fan

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Speaker 1: would never cycle off, the cooling fan would go from

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Speaker 1: low to high and that would continue to run and

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Speaker 1: eventually cycle back down. I counted it. I watched cooling

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Speaker 1: temperature came up. Was holding two d and nine degrees,

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Speaker 1: low speed fans running all the time. I waited. Within

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Speaker 1: about six minutes, it picked up high speed fan. The

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Speaker 1: high speed fan came on. I said, wait a minute,

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Speaker 1: what's going on here? Temperature gage never showed a sign

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Speaker 1: of an overheat, but I could see by the number

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Speaker 1: by the scan tool, temperature was climbing up. We've got

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Speaker 1: a problem. Now, I've got to decide what is that problem?

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Speaker 1: Because where did this mess start? Right? This mess started

225
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Speaker 1: because somebody brought me a car that they thought was

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Speaker 1: overheating that wasn't, but was on the borderline of cooling

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Speaker 1: damage because the fan wasn't running, and it had been

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Speaker 1: that way and been running that way for the past

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Speaker 1: ten months. Now, what do you do? These are the

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Speaker 1: moments in repair shop when your gut has to make

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Speaker 1: the call how do you prescribe to the customer? What

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Speaker 1: do you recommend? What do you tell them to try?

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Speaker 1: You know, how much? How much can you put into

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Speaker 1: a fifteen year old vehicle with a harn a thousand

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Speaker 1: miles on it? In terms of diagnostics, You've got to

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Speaker 1: make a call. I broke it out into some logic.

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Speaker 1: I sat down and I thought about it. I said, listen,

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Speaker 1: you know, as I'm talking to myself, upper hoses warm,

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Speaker 1: lower hoses warm. I've got heat and it's not boiling.

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Speaker 1: It's not a thermostat. Thermostat could be partially restricted. But

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Speaker 1: the fact is, even if the thermostat was partially restricted,

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Speaker 1: I didn't think I would see that high have a

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Speaker 1: cooling temperature. I should. I should also hear some knocking

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Speaker 1: and banging from thermal expansion as it's as it's colliding

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Speaker 1: inside the engine, and I didn't get any of that.

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Speaker 1: I then said, well, could I have a head gas

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Speaker 1: get problem? Could I have something super heating the cooling? Oh,

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Speaker 1: I guess I could. I could have that damage. It's

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Speaker 1: a two four Chrysler. They tended to go through a

250
00:13:00,280 --> 00:13:02,360
Speaker 1: few head gaskets once and again back in the day.

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Speaker 1: But I was getting no misfire faults, the engine ran smooth.

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Speaker 1: I had no signs whatsoever of coolant loss. So I

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Speaker 1: didn't I didn't. I didn't buy into that, not yet anyway,

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Speaker 1: Do I have a thermostat and now water pump? Could

255
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Speaker 1: the water pump and pellar be spinning on the shaft?

256
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Speaker 1: And you see what I'm doing. I'm going through the

257
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Speaker 1: ritual of tell me known good or tell me what

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Speaker 1: you think is bad, and then argue against it, prove it,

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Speaker 1: prove your point one way or another. I settled down

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Speaker 1: the idea that the fifteen year old radiator had to

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Speaker 1: be restricted, got out a thermal imager, tried to see

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Speaker 1: the radiator as best I could with the thermal imager,

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Speaker 1: because the problem was the radiator was hidden behind the

264
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Speaker 1: A C condenser and it to get the A C

265
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Speaker 1: condenser off, I'd have to pull the radiator out. So

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Speaker 1: sometimes nothing cooperates, you know, you just you've got to

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Speaker 1: make a gut call. In the end, after talking to

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Speaker 1: the customer and she said, yeah, I understand the situation.

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Speaker 1: Let's go for it. I put a radiator in the car,

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Speaker 1: pulled the radiator out, pulled the condenser out naturally, and

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Speaker 1: I put a radiator and I waited. The difference between

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Speaker 1: the old radiator in the new radiator was about three

273
00:14:10,080 --> 00:14:13,080
Speaker 1: and a half pounds. Now I realized in fifteen years,

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Speaker 1: maybe the maybe the level or the amount of mass

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Speaker 1: of material being put into radiators is going to be different.

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Speaker 1: But but you know, there comes a point where you

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Speaker 1: gotta say enough is enough. I could see maybe a

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Speaker 1: pound or two, but not three and a half. There

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Speaker 1: was a lot of crud in that radiator. I might

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Speaker 1: cut it open on Monday, because, as you guess, put

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Speaker 1: a radiator in it. I was able to work the

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Speaker 1: bolts holding the thermostat housing down a little peb got

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Speaker 1: the rust and corrosion free. Change the thermostat just on maintenance,

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Speaker 1: and the thermostat looked okay. It was just original, and

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00:14:44,920 --> 00:14:47,520
Speaker 1: we now saw a cool in temperature drop. The cooling

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00:14:47,560 --> 00:14:51,040
Speaker 1: temperature dropped by almost twenty five degrees. Instead of running

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Speaker 1: it approximately, it held constant at right where the thermostat

288
00:14:56,360 --> 00:14:59,520
Speaker 1: begins to open, it begins to open. It turn the

289
00:14:59,560 --> 00:15:02,960
Speaker 1: fans on to fourteen and twenty two. Carl was fixed.

290
00:15:03,680 --> 00:15:05,920
Speaker 1: But you wouldn't think that right. You wouldn't think you'd

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00:15:05,960 --> 00:15:08,360
Speaker 1: have to go to that level and have that as

292
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Speaker 1: an issue because the car himn for no fan and

293
00:15:12,440 --> 00:15:17,400
Speaker 1: not an overheat, not a true overheat. Sometimes repairs get complicated.

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Speaker 1: Sometimes they'll twist you around and it's hard to keep

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Speaker 1: your head on straight. You just gotta fight your way

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Speaker 1: through and and do the best you can. But don't guess,

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Speaker 1: And I guess that's the point of this conversation. I

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Speaker 1: never try to guess. Once in a while, you have,

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Speaker 1: I shot from the hip. Yeah, that's just that's just

300
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Speaker 1: a gut call. You gotta make it. But a gut

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Speaker 1: call is not a guess. A gut call is based

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Speaker 1: on well, your gut. You've done it before. You know,

303
00:15:42,480 --> 00:15:44,600
Speaker 1: you know the you know the bad part of town.

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Speaker 1: You know what time to be home. You know if

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Speaker 1: you're out after eleven o'clock, what would happen with you

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Speaker 1: if your parents found out and all that stuff. That's

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Speaker 1: a that's a that's that's that's experience. Um, you do

308
00:15:54,800 --> 00:15:56,760
Speaker 1: this long enough, you tend to know what that experience

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Speaker 1: is going to be. The key is you've got clue

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Speaker 1: the customer in There isn't anybody in uh in the

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Speaker 1: sound of my voice right now that hasn't had this

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00:16:05,280 --> 00:16:07,960
Speaker 1: experience with their mechanic that you know, you've got to

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Speaker 1: clue the customer and and help make them part of

314
00:16:09,720 --> 00:16:13,040
Speaker 1: the process. You gotta lay it out. I'm so grateful

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00:16:13,160 --> 00:16:14,600
Speaker 1: for the customer. By the way, I have to point

316
00:16:14,680 --> 00:16:17,680
Speaker 1: that out that the doctor, she's a she's a psychiatrist

317
00:16:18,280 --> 00:16:20,400
Speaker 1: um and maybe that's why she understands it. You know,

318
00:16:20,560 --> 00:16:24,200
Speaker 1: she's she's emotionally balanced. But you know, maybe it's it's

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00:16:24,240 --> 00:16:26,120
Speaker 1: a case that you know, as I explained it to her,

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Speaker 1: she said, listen, you know you've been my mechanic a

321
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Speaker 1: long time. You know, make your best call. That's all

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00:16:30,720 --> 00:16:32,800
Speaker 1: I can ask. I'd hate to have had to have

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Speaker 1: done that job with a new customer because there's no trust,

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00:16:37,160 --> 00:16:39,960
Speaker 1: there's no relationship, because as I always tell you, it's

325
00:16:40,040 --> 00:16:42,680
Speaker 1: that it's that trust in that relationship that helps make

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00:16:42,760 --> 00:16:46,560
Speaker 1: the repair go better. I had a guy this week

327
00:16:47,080 --> 00:16:53,080
Speaker 1: as an aside call up tourists and needed a water pump,

328
00:16:53,680 --> 00:16:55,800
Speaker 1: and I explained to him special tooling the engine and

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00:16:55,840 --> 00:16:57,960
Speaker 1: trans has to come out, and it's not something we

330
00:16:58,040 --> 00:16:59,680
Speaker 1: do in the shop anymore just because of the the

331
00:17:00,320 --> 00:17:02,480
Speaker 1: size of the shop and we're you know, we're I'm

332
00:17:02,600 --> 00:17:05,880
Speaker 1: changing the direction of the business into more diagnostics, because

333
00:17:05,920 --> 00:17:08,679
Speaker 1: heavy engine work is just it's just not the future,

334
00:17:08,760 --> 00:17:10,879
Speaker 1: even though here's a case where I guess it could be.

335
00:17:12,119 --> 00:17:15,040
Speaker 1: And during the course of the conversation with Stanley, you know,

336
00:17:15,119 --> 00:17:16,600
Speaker 1: he said, who do you think is best qualified to

337
00:17:16,640 --> 00:17:17,960
Speaker 1: do it? I said, the guy that has the tools

338
00:17:18,000 --> 00:17:20,480
Speaker 1: and the guy that's got the experience, and I said,

339
00:17:20,560 --> 00:17:24,040
Speaker 1: likely it's going to be the Ford dealer. And Stanley

340
00:17:24,160 --> 00:17:26,240
Speaker 1: was upset. I could tell by the sound of his voice.

341
00:17:26,280 --> 00:17:28,560
Speaker 1: He was really annoyed that Ford put an engine together

342
00:17:28,600 --> 00:17:30,880
Speaker 1: with a water pump that was run off the timing chain.

343
00:17:31,560 --> 00:17:34,320
Speaker 1: And I understand that and for the Stanley's out there,

344
00:17:34,720 --> 00:17:37,320
Speaker 1: but that's the way it is, that's what's designed. There

345
00:17:37,560 --> 00:17:41,440
Speaker 1: isn't a vehicle and here's a here's an absolute There

346
00:17:41,680 --> 00:17:46,040
Speaker 1: isn't a vehicle out there that you can buy that

347
00:17:46,240 --> 00:17:50,560
Speaker 1: doesn't have some level of stupid built in. There isn't

348
00:17:50,960 --> 00:17:53,680
Speaker 1: There's always something about it. There's always something about the

349
00:17:53,720 --> 00:17:56,280
Speaker 1: way it's made, built, assembled. There has to be repaired

350
00:17:56,560 --> 00:17:58,800
Speaker 1: that's going to cause you to scratch your head and

351
00:17:59,000 --> 00:18:01,879
Speaker 1: say wow and ouch when you have to reach for

352
00:18:01,960 --> 00:18:06,560
Speaker 1: your checkbook. So the bottom line becomes as I've always said,

353
00:18:07,040 --> 00:18:10,240
Speaker 1: as in the case of the Doctor with the PT Cruiser,

354
00:18:10,320 --> 00:18:13,080
Speaker 1: in the case of Stanley with the tourists, buy something

355
00:18:13,160 --> 00:18:16,920
Speaker 1: you like because when it breaks, you won't mind fixing it.

356
00:18:17,240 --> 00:18:20,359
Speaker 1: And that's the kid, Because every car has got a

357
00:18:20,400 --> 00:18:22,480
Speaker 1: little bit of stupid in it. It's a lot like

358
00:18:22,800 --> 00:18:24,840
Speaker 1: um some of the people you bump into during the

359
00:18:24,920 --> 00:18:27,160
Speaker 1: course of the day. And that's a fact, and that's

360
00:18:27,200 --> 00:18:29,399
Speaker 1: something you can take to the bank. I'm Rondini in

361
00:18:29,440 --> 00:18:33,760
Speaker 1: the car Doctor zero. We're coming back right after this.

362
00:18:33,880 --> 00:19:02,399
Speaker 1: Don't go away, welcome back. Weren't any of the car, Docule.

363
00:19:02,440 --> 00:19:04,239
Speaker 1: Let's get over and talk to Tom and Maine. Oh

364
00:19:04,280 --> 00:19:06,399
Speaker 1: wait Escape Tom, Welcome to board, sir. How can I help?

365
00:19:07,320 --> 00:19:10,480
Speaker 1: Hey Ron, how are you good? Sir? H I've got

366
00:19:10,560 --> 00:19:14,399
Speaker 1: a two thousand and eight four Escape Hybrid with a

367
00:19:14,560 --> 00:19:18,680
Speaker 1: break problem. I took it to the dealer. I know

368
00:19:18,800 --> 00:19:20,840
Speaker 1: what the problem was, but I wanted them to diagnose it,

369
00:19:20,960 --> 00:19:24,280
Speaker 1: just to be sure. And they say, the hydraulic control unit,

370
00:19:24,359 --> 00:19:27,720
Speaker 1: which is the A B S breaking module on this car,

371
00:19:28,480 --> 00:19:32,360
Speaker 1: um as an internal fault. Yeah, what we requires replacement?

372
00:19:32,480 --> 00:19:34,720
Speaker 1: What we what we're having as a problem? Tom with

373
00:19:35,240 --> 00:19:40,320
Speaker 1: regeneration and stuff, well, all the brake lights came on.

374
00:19:41,080 --> 00:19:46,560
Speaker 1: The left front caliper was dragging. Um. We were able

375
00:19:46,600 --> 00:19:48,240
Speaker 1: to clear it a couple of times with a snap

376
00:19:48,359 --> 00:19:54,080
Speaker 1: on unit. UM, and it happened again, and we replaced

377
00:19:54,119 --> 00:19:56,720
Speaker 1: a caliper. You know, we're trying to avoid what's obviously

378
00:19:56,840 --> 00:20:00,560
Speaker 1: the guerrilla in the room. UM, So we replaced the caliper.

379
00:20:01,080 --> 00:20:03,880
Speaker 1: The breaking was better because when it was when lights

380
00:20:03,960 --> 00:20:05,879
Speaker 1: were on, the breaking was fading. You know, it was

381
00:20:06,000 --> 00:20:10,080
Speaker 1: a long time to stop. UM, So we replaced the caliper.

382
00:20:10,160 --> 00:20:13,240
Speaker 1: The breaking was okay, but the lights came on, the

383
00:20:13,359 --> 00:20:16,320
Speaker 1: pedal was extremely stiff. So it's saying to me that

384
00:20:16,560 --> 00:20:18,920
Speaker 1: we still have an issue. Took it to the dealer.

385
00:20:19,040 --> 00:20:21,080
Speaker 1: They said, well, you know four grand, Well we'll put

386
00:20:21,119 --> 00:20:25,400
Speaker 1: a new one in. So looking online, folks are talking

387
00:20:25,480 --> 00:20:30,119
Speaker 1: about flushing the system and also redoing all the grounds

388
00:20:30,160 --> 00:20:32,919
Speaker 1: on the system. Is that just a wasted I mean,

389
00:20:33,200 --> 00:20:36,159
Speaker 1: we we've dealt with this before. Were used card dealers,

390
00:20:36,200 --> 00:20:38,159
Speaker 1: so we've dealt with this before, and we put in

391
00:20:38,240 --> 00:20:41,119
Speaker 1: a used unit. But obviously we got to take it

392
00:20:41,160 --> 00:20:42,919
Speaker 1: then to the dealer to get the thing re flashed.

393
00:20:42,920 --> 00:20:46,280
Speaker 1: Because it's been specific. I'm wondering if there's does any

394
00:20:46,320 --> 00:20:48,600
Speaker 1: of that makes sense, flushing the brake system that you know,

395
00:20:48,680 --> 00:20:51,080
Speaker 1: forcing the fluid and cleaning the grounds, or we just

396
00:20:51,200 --> 00:20:53,320
Speaker 1: wasting our time. I think you're wasting your time. And

397
00:20:53,359 --> 00:20:55,840
Speaker 1: I'll tell you why. I've been down this road, not

398
00:20:55,960 --> 00:20:59,359
Speaker 1: necessarily on hybrids, but on and not necessarily just forward.

399
00:21:00,000 --> 00:21:01,959
Speaker 1: But I can think about a Ford expedition I had

400
00:21:02,000 --> 00:21:04,160
Speaker 1: about two years ago that you know, kind of ran

401
00:21:04,240 --> 00:21:07,520
Speaker 1: us around the table because in our mind, if if

402
00:21:07,560 --> 00:21:11,359
Speaker 1: I remember it correctly, it was a twenty fifteen. Now

403
00:21:11,400 --> 00:21:16,639
Speaker 1: I'm sorry it was a expedition, or I'm sorry, yea expedition,

404
00:21:17,000 --> 00:21:19,200
Speaker 1: but it only had forty three thousand miles on it,

405
00:21:20,240 --> 00:21:22,879
Speaker 1: And in your mind you're saying, how could the A

406
00:21:23,000 --> 00:21:24,479
Speaker 1: B has control you? And to be bad, it's only

407
00:21:24,560 --> 00:21:26,440
Speaker 1: got forty three thousand miles on it. And this was

408
00:21:26,640 --> 00:21:29,200
Speaker 1: when it was what six years old, seven years old?

409
00:21:29,680 --> 00:21:31,760
Speaker 1: You know, the car never went anywhere. Elderly couple that

410
00:21:31,800 --> 00:21:34,800
Speaker 1: didn't drive it a lot, and it was similar conditions

411
00:21:34,840 --> 00:21:38,119
Speaker 1: like you're describing to me, intermittent loss of pedal, low pedal,

412
00:21:38,640 --> 00:21:41,480
Speaker 1: poor stoppability. You know, it would seem like it would

413
00:21:41,520 --> 00:21:43,320
Speaker 1: just take forever to hold that thing down and that's

414
00:21:43,320 --> 00:21:44,760
Speaker 1: a lot of vehicle to hold down. You know, it's

415
00:21:44,760 --> 00:21:48,720
Speaker 1: a little bigger than an escape And I attacked that

416
00:21:48,800 --> 00:21:50,879
Speaker 1: the only way I knew how the two of the

417
00:21:50,960 --> 00:21:53,320
Speaker 1: calipers were frozen because it had sat in their yard

418
00:21:53,680 --> 00:21:55,440
Speaker 1: for the for a couple of months. They just never

419
00:21:55,520 --> 00:21:57,879
Speaker 1: went anywhere. They had four vehicles and there was just

420
00:21:57,960 --> 00:21:59,439
Speaker 1: the two of them, and they just they never went

421
00:21:59,440 --> 00:22:04,000
Speaker 1: anywhere own and it, you know, caliper and and I

422
00:22:04,080 --> 00:22:07,280
Speaker 1: got down to where I said, you know, I think

423
00:22:07,320 --> 00:22:10,920
Speaker 1: it's an AVAS control unit, but the fluid is really disgusting. Yeah,

424
00:22:10,920 --> 00:22:13,240
Speaker 1: I ran break fluid through it. You know, for a

425
00:22:13,280 --> 00:22:14,960
Speaker 1: couple of days, it seemed like, you know, you just

426
00:22:15,119 --> 00:22:18,800
Speaker 1: you can't buy that fifteen s part or two thousand

427
00:22:18,840 --> 00:22:20,920
Speaker 1: dollar apart, and you know, so on and so forth.

428
00:22:21,520 --> 00:22:24,840
Speaker 1: Long story short, after I hung the master and it

429
00:22:25,000 --> 00:22:27,399
Speaker 1: made no difference. I put a control unit and the

430
00:22:27,480 --> 00:22:29,800
Speaker 1: truck was fixed. And then I took the old one apart.

431
00:22:30,920 --> 00:22:32,679
Speaker 1: I said, there's got to be something in here, right,

432
00:22:32,720 --> 00:22:34,960
Speaker 1: you're looking for something right in the back of your mind,

433
00:22:35,359 --> 00:22:36,720
Speaker 1: right tom or don't you want to take that old

434
00:22:36,760 --> 00:22:39,520
Speaker 1: one apart? And like what failed to? You know, could

435
00:22:39,520 --> 00:22:42,280
Speaker 1: you fix it? You'll take that one apart, Tom, You'll

436
00:22:42,320 --> 00:22:44,920
Speaker 1: never find anything. I didn't see a thing. I didn't

437
00:22:44,960 --> 00:22:47,720
Speaker 1: see it. I'm telling you, I took every piece apart.

438
00:22:48,000 --> 00:22:49,920
Speaker 1: I sat there with a die grinder and cut away

439
00:22:49,960 --> 00:22:53,560
Speaker 1: at the casting nice and gingerly. Just what broke? I

440
00:22:53,640 --> 00:22:58,480
Speaker 1: don't know. There's just it's it's mind boggling. I have

441
00:22:58,560 --> 00:23:01,560
Speaker 1: a feeling it's something like a Sotter joiner, a capacitor

442
00:23:01,640 --> 00:23:03,480
Speaker 1: and the controls and you know, what do you do?

443
00:23:03,600 --> 00:23:08,879
Speaker 1: You can't? Now you know part of the reason I

444
00:23:08,960 --> 00:23:11,760
Speaker 1: put a Master in it, you know, as I said,

445
00:23:12,000 --> 00:23:14,280
Speaker 1: because I'm sure somebody said away minute master was nothing

446
00:23:14,320 --> 00:23:16,560
Speaker 1: wrong with it. Yeah, there was nothing wrong with the Master.

447
00:23:16,800 --> 00:23:20,280
Speaker 1: But the fluid was dirty enough because it's sat so

448
00:23:20,520 --> 00:23:23,680
Speaker 1: much that how could I put a two thousand dollar

449
00:23:23,760 --> 00:23:27,479
Speaker 1: control unit just for the part back into the system

450
00:23:27,680 --> 00:23:30,160
Speaker 1: with a master, Because where did the brake fluid come from?

451
00:23:30,840 --> 00:23:33,640
Speaker 1: It comes from the Master. You're gonna pump that contamination

452
00:23:33,720 --> 00:23:36,040
Speaker 1: back down into the into into the control unit again.

453
00:23:37,440 --> 00:23:39,960
Speaker 1: And you know, now in your case, used car dealer,

454
00:23:40,119 --> 00:23:43,399
Speaker 1: that's a that's a business and an ethics decision. You know,

455
00:23:43,480 --> 00:23:45,120
Speaker 1: if you sold the car, if you're going to sell

456
00:23:45,200 --> 00:23:48,639
Speaker 1: the car. We sold the car and I got a

457
00:23:48,680 --> 00:23:50,880
Speaker 1: customer to loaner. We're gonna fix it. I mean, it's

458
00:23:50,920 --> 00:23:53,480
Speaker 1: just we can't fix it with the four thousand dollar part.

459
00:23:53,560 --> 00:23:56,640
Speaker 1: That's about what the car sold for. But we've we've

460
00:23:56,720 --> 00:23:59,840
Speaker 1: had success with the used one, So it's a craps

461
00:24:00,800 --> 00:24:05,000
Speaker 1: what customer that you know, customer knows what we're dealing with. Listen,

462
00:24:05,080 --> 00:24:07,160
Speaker 1: I respect what you're doing. I really do. If if

463
00:24:07,480 --> 00:24:11,040
Speaker 1: if the guy you buy the used piece from, will

464
00:24:11,680 --> 00:24:14,200
Speaker 1: you know, will you know warrantee it for thirty days

465
00:24:14,320 --> 00:24:16,639
Speaker 1: or whatever? Yeah, I say, I I say, do the

466
00:24:16,720 --> 00:24:19,680
Speaker 1: used one. Find find something out of state, find something

467
00:24:19,800 --> 00:24:23,119
Speaker 1: from somebody from California where there's no road, salt California

468
00:24:23,240 --> 00:24:26,320
Speaker 1: where it's coming from. Perfect, that's where you wanted from,

469
00:24:29,960 --> 00:24:33,320
Speaker 1: all right, exactly, Um, you know, and just and if

470
00:24:33,320 --> 00:24:35,520
Speaker 1: you've got to pay for programming twice so it's an

471
00:24:35,520 --> 00:24:38,920
Speaker 1: extra hundred and fifty bucks and you know the key

472
00:24:39,800 --> 00:24:42,000
Speaker 1: and you know it's funny. At the beginning of the

473
00:24:42,080 --> 00:24:44,520
Speaker 1: previous Hourrows telling a story about a used car somebody

474
00:24:44,640 --> 00:24:46,160
Speaker 1: was trying to buy from a dealer and the dealer

475
00:24:46,200 --> 00:24:48,720
Speaker 1: didn't get it. Um, you know. At the end of

476
00:24:48,760 --> 00:24:51,239
Speaker 1: the day. You keep your customer and you keep your

477
00:24:51,280 --> 00:24:54,760
Speaker 1: customer happy, and that's and that's what business is about,

478
00:24:54,800 --> 00:24:57,800
Speaker 1: because that customer will is more likely to tell ten

479
00:24:57,880 --> 00:25:00,159
Speaker 1: people about what a great job you did, then the

480
00:25:00,200 --> 00:25:02,040
Speaker 1: ten they're gonna tell about the bad job you did.

481
00:25:02,080 --> 00:25:04,520
Speaker 1: And whatever it costs you, that's the cost of doing

482
00:25:04,560 --> 00:25:09,040
Speaker 1: business to keep people happy. So absolutely so, all right, sir,

483
00:25:09,560 --> 00:25:11,639
Speaker 1: good luck to you, Thank you, thank you for the call.

484
00:25:11,760 --> 00:25:13,720
Speaker 1: You're welcome to take care. Bye bye. Yeah, it's tough.

485
00:25:14,119 --> 00:25:16,840
Speaker 1: It's tough. I'll tell you what you're gonna find. Well,

486
00:25:16,960 --> 00:25:20,960
Speaker 1: I don't know Monday, what's fairing? What's staring me down? Monday? Monday.

487
00:25:21,000 --> 00:25:26,000
Speaker 1: I've got an O two Silverado six LI with the

488
00:25:26,440 --> 00:25:28,159
Speaker 1: I can't think of the trans Oh my gosh, I'm

489
00:25:28,160 --> 00:25:32,040
Speaker 1: getting old now. Um, the big heavy duty automatic transmission

490
00:25:32,720 --> 00:25:35,800
Speaker 1: that has a problem with communication. The customer worked on

491
00:25:35,880 --> 00:25:39,360
Speaker 1: it himself. The can busses down, the trans doesn't hold

492
00:25:39,400 --> 00:25:42,720
Speaker 1: in gear. He was playing with the prindle switch on

493
00:25:42,800 --> 00:25:46,320
Speaker 1: the side of the trans adjusting the linkage. And you

494
00:25:46,400 --> 00:25:49,000
Speaker 1: know where am I gonna begin? Every parts of thousand

495
00:25:49,080 --> 00:25:52,200
Speaker 1: dollars um, but you know I'm gonna have to sort

496
00:25:52,240 --> 00:25:56,919
Speaker 1: it out and it's it's you know, fixing cars today

497
00:25:57,880 --> 00:25:59,720
Speaker 1: is a lot like ordering a stake and a fancy

498
00:25:59,800 --> 00:26:01,560
Speaker 1: rest to run. Sometimes you can't look at the price.

499
00:26:01,600 --> 00:26:03,320
Speaker 1: You just gotta you know, you just gotta bite the

500
00:26:03,359 --> 00:26:06,439
Speaker 1: bullet and do it, because do your diagnosis, do your

501
00:26:06,520 --> 00:26:09,640
Speaker 1: due diligence, and then you know, it's it's the cost

502
00:26:09,720 --> 00:26:12,119
Speaker 1: of owning the vehicle. And that's You're gonna see a

503
00:26:12,160 --> 00:26:13,720
Speaker 1: lot of that in the coming years because it's a

504
00:26:13,880 --> 00:26:16,159
Speaker 1: car repair isn't gonna get any cheaper. It's just going

505
00:26:16,240 --> 00:26:19,000
Speaker 1: to continue to evolve and escalate. Eight five five five

506
00:26:19,080 --> 00:26:20,960
Speaker 1: six zero nine nine zero zero running any of the

507
00:26:21,000 --> 00:26:34,440
Speaker 1: Car Doctor. We're back right after this Welcome back. We're

508
00:26:34,480 --> 00:26:35,919
Speaker 1: on the end of the Car Doctor phone numbers eight

509
00:26:36,000 --> 00:26:38,520
Speaker 1: five five five six zero nine zero zero eight five

510
00:26:38,600 --> 00:26:41,119
Speaker 1: five five six zero nine nine zero zero the Car

511
00:26:41,160 --> 00:26:43,840
Speaker 1: Doctor seven phone number. Call give us a call. If

512
00:26:43,840 --> 00:26:46,000
Speaker 1: we're not here, leave a message. Tom Ray will get

513
00:26:46,000 --> 00:26:47,520
Speaker 1: you back in the queue for the next live broadcast.

514
00:26:47,600 --> 00:26:49,320
Speaker 1: I want to clarify one point that one of the

515
00:26:49,680 --> 00:26:51,920
Speaker 1: are one of our listeners, just pointed out to me

516
00:26:52,240 --> 00:26:55,280
Speaker 1: regarding Carol and her military son with the fifteen Mazda.

517
00:26:55,760 --> 00:26:59,080
Speaker 1: Why didn't I recommend a fuel stabilizer and because you know,

518
00:26:59,160 --> 00:27:01,639
Speaker 1: at first, my thought it was I'm trying to present

519
00:27:02,080 --> 00:27:03,920
Speaker 1: let's maintain the whole vehicle. I don't want to just

520
00:27:03,960 --> 00:27:06,720
Speaker 1: focus on the fuel system. And she wrote back, she said, yeah,

521
00:27:06,760 --> 00:27:08,399
Speaker 1: but Ron, what if the you know you said, put

522
00:27:08,440 --> 00:27:10,359
Speaker 1: it up on jack stands and over inflate the tires.

523
00:27:10,400 --> 00:27:13,640
Speaker 1: And you know what, Kathy, fair point, we should if

524
00:27:13,680 --> 00:27:15,840
Speaker 1: we're going to, you know, leave a vehicle sitting up

525
00:27:15,840 --> 00:27:18,359
Speaker 1: there for three months. A bottle of fuel stabilizer in

526
00:27:18,400 --> 00:27:20,960
Speaker 1: the tank is a great idea and a great catch.

527
00:27:21,000 --> 00:27:24,480
Speaker 1: And I appreciate the catch. Catch. Um, so thanks Kath,

528
00:27:24,520 --> 00:27:26,920
Speaker 1: we appreciate the point. Um. One of the things I

529
00:27:26,920 --> 00:27:28,200
Speaker 1: wanted to point out, I want to tell you a

530
00:27:28,280 --> 00:27:30,119
Speaker 1: quick story and I want to I want you to

531
00:27:30,160 --> 00:27:32,800
Speaker 1: try and open your minds to this to see. Um,

532
00:27:33,080 --> 00:27:36,080
Speaker 1: well let's see what your reaction is to this. Stevie

533
00:27:36,160 --> 00:27:39,840
Speaker 1: B brought in his his O eight jeep this week. Um,

534
00:27:39,920 --> 00:27:42,000
Speaker 1: Grand Cherokee s r T eight, you were driving s

535
00:27:42,080 --> 00:27:43,920
Speaker 1: r T eight jeep. It's uh, it's kind of neat.

536
00:27:43,920 --> 00:27:46,720
Speaker 1: It's like a corvette with four wheel drive. Um, a

537
00:27:46,800 --> 00:27:49,480
Speaker 1: lot of get up and go and Steve has let

538
00:27:49,560 --> 00:27:52,080
Speaker 1: us maintain the vehicle really well. He's given us the

539
00:27:52,119 --> 00:27:54,359
Speaker 1: opportunity to take good care of it, and so we

540
00:27:54,480 --> 00:27:56,760
Speaker 1: do like everything else we try to do, and he

541
00:27:56,880 --> 00:27:59,240
Speaker 1: was faced with the problem of when he started it,

542
00:27:59,320 --> 00:28:02,600
Speaker 1: there was a rat cheating mechanical machine gun like sound

543
00:28:02,960 --> 00:28:05,399
Speaker 1: from under the dashboard. If you're a Jeep owner or

544
00:28:05,400 --> 00:28:07,560
Speaker 1: a Chrysler owner, you know the answer to that. The

545
00:28:07,640 --> 00:28:11,200
Speaker 1: answer is that you're dealing with You're dealing with a

546
00:28:13,080 --> 00:28:17,600
Speaker 1: a bad actuator or blend or actuator blend or recirculator door, uh,

547
00:28:17,760 --> 00:28:21,240
Speaker 1: something regarding the temperature in the heating control system. So

548
00:28:22,200 --> 00:28:24,960
Speaker 1: you know, diagnosed it. Yeah, the actuator was was jammed

549
00:28:24,960 --> 00:28:27,200
Speaker 1: all the way in the wrong position and stuck. So

550
00:28:27,320 --> 00:28:29,640
Speaker 1: we changed it. We pulled it apart, was easy enough

551
00:28:29,680 --> 00:28:31,199
Speaker 1: to get to it. Was pulled the glove box out

552
00:28:31,240 --> 00:28:33,119
Speaker 1: and a few other pieces out of the way, and

553
00:28:33,480 --> 00:28:35,080
Speaker 1: you know in your hand, Yeah, you can see the

554
00:28:35,119 --> 00:28:38,360
Speaker 1: physical damage not only to the actuator though, but to

555
00:28:38,480 --> 00:28:42,720
Speaker 1: the gear that the actuator drove. It was actuator one

556
00:28:42,840 --> 00:28:44,600
Speaker 1: gear and then a gear on the other side that

557
00:28:44,680 --> 00:28:47,200
Speaker 1: connected the door to the linkage to the evaporator case

558
00:28:47,360 --> 00:28:50,600
Speaker 1: to the the actual heater case for it. Okay, call

559
00:28:50,680 --> 00:28:55,080
Speaker 1: up Chrysler. I need this, this actuator, the little electric motor,

560
00:28:55,160 --> 00:28:58,960
Speaker 1: the servo unit, and I need this gear. Couldn't buy

561
00:28:59,000 --> 00:29:01,600
Speaker 1: the gear wasn't available as a separate item for this

562
00:29:01,680 --> 00:29:06,960
Speaker 1: particular car. Chrysler, according to parts, said you have to

563
00:29:07,080 --> 00:29:12,280
Speaker 1: buy the entire air conditioning heat or control case. It

564
00:29:12,440 --> 00:29:17,800
Speaker 1: comes with the gear. Mikey, are you sure? Yeah, Ron,

565
00:29:18,040 --> 00:29:20,480
Speaker 1: you know it's it's there's an actual way here available

566
00:29:20,920 --> 00:29:23,640
Speaker 1: and then there's the case. Those are the only two

567
00:29:23,720 --> 00:29:29,160
Speaker 1: parts they list. Wow, how much is that case? Three

568
00:29:29,280 --> 00:29:34,200
Speaker 1: hundred and fifty bucks? You know, I have a problem

569
00:29:34,280 --> 00:29:37,760
Speaker 1: buying a three dollar part for a car that I'm

570
00:29:37,760 --> 00:29:41,600
Speaker 1: gonna throw away most of it and use this. You know, uh,

571
00:29:41,920 --> 00:29:44,480
Speaker 1: this this this one gear assembly, because to put the

572
00:29:44,680 --> 00:29:47,960
Speaker 1: entire case in the vehicle would be labor intensive and

573
00:29:48,040 --> 00:29:52,040
Speaker 1: cost prohibitive. It would be ridiculous. I called up Stevie.

574
00:29:52,080 --> 00:29:53,440
Speaker 1: I talked to me. Says, Ron, if you gotta put

575
00:29:53,440 --> 00:29:54,920
Speaker 1: a if you gotta buy a case to get the gear.

576
00:29:54,920 --> 00:29:57,080
Speaker 1: I said, I'll tell you what, Stevie. Let me put

577
00:29:57,120 --> 00:29:59,360
Speaker 1: an hour of shop time into it. Let me do

578
00:29:59,480 --> 00:30:02,760
Speaker 1: some research Church, because I'm not getting anywhere with Chrysler.

579
00:30:02,840 --> 00:30:04,800
Speaker 1: And he said, fine, I'll pay you for your hour,

580
00:30:05,320 --> 00:30:08,720
Speaker 1: all right, and then we'll make a decision. And after

581
00:30:08,880 --> 00:30:12,520
Speaker 1: some research, and basically it was a lot of it

582
00:30:12,680 --> 00:30:16,560
Speaker 1: was Google O eight Jeep Grand Cherokee blend or gear.

583
00:30:17,560 --> 00:30:22,760
Speaker 1: After going through various websites, various forums, and you know,

584
00:30:23,200 --> 00:30:24,959
Speaker 1: a little more than an hour, but I charged him

585
00:30:24,960 --> 00:30:27,320
Speaker 1: the hour. I was happy to get it. I found

586
00:30:27,320 --> 00:30:30,320
Speaker 1: out that you can take the gear from a two

587
00:30:30,440 --> 00:30:35,120
Speaker 1: thousand nine Jeep Commander and put that into a two

588
00:30:35,200 --> 00:30:40,720
Speaker 1: thousand eight Grand Cherokee and it's the same gear. Thirty

589
00:30:40,760 --> 00:30:44,920
Speaker 1: dollars and change. And as I said to Stevie, and

590
00:30:44,960 --> 00:30:46,800
Speaker 1: he was. He was happy to pay for the research.

591
00:30:47,080 --> 00:30:48,640
Speaker 1: And that's what I want you to try and open

592
00:30:48,720 --> 00:30:51,719
Speaker 1: your mind too. And I want you to ask yourself

593
00:30:51,800 --> 00:30:53,800
Speaker 1: that question this week or next week, or maybe the

594
00:30:53,840 --> 00:30:55,840
Speaker 1: next time you go into the repair shop and they say,

595
00:30:56,400 --> 00:30:58,040
Speaker 1: you know, this is what we're supposed to do, but

596
00:30:58,160 --> 00:31:01,880
Speaker 1: it's kind of expensive. Would you pay that mechanic for

597
00:31:02,000 --> 00:31:04,920
Speaker 1: their research time? You know? Do you have that kind

598
00:31:04,960 --> 00:31:06,920
Speaker 1: of a mechanic, Do you have that kind of relationship

599
00:31:07,000 --> 00:31:11,240
Speaker 1: with your mechanic. Is it something that you're comfortable with

600
00:31:11,800 --> 00:31:14,400
Speaker 1: because I think that's what this business is also going

601
00:31:14,480 --> 00:31:17,240
Speaker 1: to take us to the business is evolving and changing

602
00:31:17,440 --> 00:31:22,480
Speaker 1: so fast. The technology is increasing so fast. Would you

603
00:31:22,560 --> 00:31:25,320
Speaker 1: do that? And is the mechanic obligated to do that?

604
00:31:25,560 --> 00:31:27,280
Speaker 1: For me, it's a personal choice. I just don't like

605
00:31:27,360 --> 00:31:28,840
Speaker 1: the waste parts. I don't like to spend money I

606
00:31:28,840 --> 00:31:32,520
Speaker 1: don't have to spend. And I just I found it

607
00:31:32,600 --> 00:31:34,800
Speaker 1: hard to believe that. As much as I like to

608
00:31:34,840 --> 00:31:37,239
Speaker 1: pick on some car companies and say what a stupid move,

609
00:31:37,280 --> 00:31:38,960
Speaker 1: because there is a certain level of stupid and a

610
00:31:39,040 --> 00:31:41,960
Speaker 1: lot of the engineering, I just couldn't believe that we

611
00:31:42,000 --> 00:31:45,360
Speaker 1: couldn't buy this one gear in place of, you know,

612
00:31:45,440 --> 00:31:47,720
Speaker 1: having to buy a whole case. However, I did prove,

613
00:31:47,840 --> 00:31:49,640
Speaker 1: and I also proved I should say it like that,

614
00:31:50,480 --> 00:31:53,440
Speaker 1: that somebody else has had that problem. So every time

615
00:31:53,480 --> 00:31:56,640
Speaker 1: you think your problem is so unique, you ain't that special,

616
00:31:57,120 --> 00:31:59,360
Speaker 1: all right, somebody else had the problem before you. In

617
00:31:59,400 --> 00:32:01,239
Speaker 1: a quick trip to the internet, how did we ever

618
00:32:01,320 --> 00:32:04,600
Speaker 1: fix cars before Bill Gates came along? So anyway, Stevie

619
00:32:04,640 --> 00:32:06,720
Speaker 1: b is very happy he paid us our research and

620
00:32:06,800 --> 00:32:08,960
Speaker 1: the time to change the gear and the actuator and

621
00:32:09,120 --> 00:32:10,960
Speaker 1: his OH eight s R t a s back out

622
00:32:11,040 --> 00:32:13,000
Speaker 1: on the road doing what it's supposed to do in

623
00:32:13,080 --> 00:32:16,000
Speaker 1: his right. That that that that tat noise is completely gone.

624
00:32:16,560 --> 00:32:18,200
Speaker 1: So and I'm gone to let me pull over and

625
00:32:18,240 --> 00:32:21,880
Speaker 1: take a pause. Eight five five zero zero ron nating

626
00:32:21,880 --> 00:32:23,680
Speaker 1: the car doctor. Coming back to wrap it up right

627
00:32:23,720 --> 00:32:36,800
Speaker 1: after this, welcome back. When I'm naming the car doctor,

628
00:32:37,000 --> 00:32:39,120
Speaker 1: I want to leave you with this little story and

629
00:32:39,320 --> 00:32:41,480
Speaker 1: maybe get you to think a little bit, not that

630
00:32:41,560 --> 00:32:43,520
Speaker 1: you don't, but just in case you don't, maybe a

631
00:32:43,600 --> 00:32:46,480
Speaker 1: little extra juice in the tank. We had a ninety

632
00:32:46,520 --> 00:32:51,640
Speaker 1: six seven Yeah Tours. It was a couple of weeks ago,

633
00:32:51,640 --> 00:32:53,120
Speaker 1: and I keep meaning to tell this story because I

634
00:32:53,160 --> 00:32:55,560
Speaker 1: thought it was a good point. It had a water

635
00:32:55,720 --> 00:32:58,040
Speaker 1: leak in the trunk. The car sat a lot. It

636
00:32:58,120 --> 00:33:01,520
Speaker 1: had just about forty thousand miles on it, and you know,

637
00:33:01,920 --> 00:33:04,040
Speaker 1: it just sat in the driveway that never went anywhere.

638
00:33:04,080 --> 00:33:06,880
Speaker 1: Elderly customer, they don't drive a lot. There's two cars,

639
00:33:06,920 --> 00:33:09,440
Speaker 1: there's two of them, but only he drives now, and

640
00:33:10,320 --> 00:33:14,320
Speaker 1: you know, just hard to get rid of. That's okay,

641
00:33:14,440 --> 00:33:16,760
Speaker 1: I get it. I gotta take care of the elderly.

642
00:33:16,800 --> 00:33:20,800
Speaker 1: We're all going to get there someday, right, and trying

643
00:33:20,840 --> 00:33:23,520
Speaker 1: to fix a water league. And you could see, you know,

644
00:33:23,600 --> 00:33:25,800
Speaker 1: all the little sticky things that you put on the

645
00:33:25,920 --> 00:33:27,360
Speaker 1: end of your nose from the oak tree. We're all

646
00:33:27,400 --> 00:33:29,000
Speaker 1: jammed up in there, and all the debris and the

647
00:33:29,080 --> 00:33:31,800
Speaker 1: gutters and all the rain, you know, holes were all

648
00:33:31,840 --> 00:33:35,520
Speaker 1: backed up and clogged up. And okay, cleaned all that out,

649
00:33:36,680 --> 00:33:38,640
Speaker 1: you know, you follow the water trail, you could see

650
00:33:38,680 --> 00:33:40,800
Speaker 1: where it was spilling over and getting into the tail

651
00:33:40,840 --> 00:33:44,520
Speaker 1: light assemblies. Took the tail light assemblies apart, cleaned everything up,

652
00:33:44,800 --> 00:33:47,720
Speaker 1: repacked all the mounting holes with dumb dumps. Everything sealed

653
00:33:47,800 --> 00:33:53,080
Speaker 1: up nice and cleaned up about of the water league.

654
00:33:54,080 --> 00:33:57,720
Speaker 1: But it's still had an occasional little drip or drain

655
00:33:58,120 --> 00:34:01,360
Speaker 1: or seep of water that got in there. As the

656
00:34:01,440 --> 00:34:06,400
Speaker 1: car sat man, there's there's nothing else here. Okay, I'm

657
00:34:06,440 --> 00:34:09,799
Speaker 1: thinking to myself what's left? You know? Sometimes the best

658
00:34:09,840 --> 00:34:12,520
Speaker 1: part about cars. Sometimes somebody said to me, what do

659
00:34:12,560 --> 00:34:15,480
Speaker 1: you like about fixing cars the most? Drawn? I think

660
00:34:15,520 --> 00:34:18,799
Speaker 1: I like playing Colombo. I like getting that detective hat

661
00:34:18,840 --> 00:34:20,920
Speaker 1: out with the pipe and you know, be the Sherlock

662
00:34:21,000 --> 00:34:22,799
Speaker 1: Holmes and sit there and kind of break it down,

663
00:34:22,880 --> 00:34:25,640
Speaker 1: and you know, how does this work? Take that part

664
00:34:25,680 --> 00:34:27,960
Speaker 1: out of the car, make it work, power it up,

665
00:34:28,000 --> 00:34:29,480
Speaker 1: do what you have to do. Does it do what

666
00:34:29,560 --> 00:34:32,440
Speaker 1: it's supposed to do. Took a little baby powder and

667
00:34:32,840 --> 00:34:35,920
Speaker 1: powdered up the rubber seal going around the trunk lid,

668
00:34:36,960 --> 00:34:39,279
Speaker 1: and I could see there was one point in the

669
00:34:39,400 --> 00:34:43,680
Speaker 1: rubber seal that wasn't making full contact. It didn't have

670
00:34:43,760 --> 00:34:46,880
Speaker 1: good impression against the deck lid. And I'm looking at it.

671
00:34:47,000 --> 00:34:49,560
Speaker 1: I'm saying, why is that? It's in good shape? It's

672
00:34:49,600 --> 00:34:53,680
Speaker 1: not torn. And then it dawned on me the rubber

673
00:34:53,760 --> 00:34:57,799
Speaker 1: seal was compressed because the car sat so much. They

674
00:34:57,880 --> 00:35:00,360
Speaker 1: never they never went anywhere. Maybe if they went for

675
00:35:00,400 --> 00:35:03,360
Speaker 1: groceries once a week with it and the trunk out opened,

676
00:35:03,360 --> 00:35:05,759
Speaker 1: the groceries got put in and then shut, and maybe

677
00:35:05,800 --> 00:35:08,000
Speaker 1: it wouldn't have happened that way. But it just eventually

678
00:35:08,080 --> 00:35:11,279
Speaker 1: the vehicle did itself in it compressed, the rubber sealed down.

679
00:35:12,440 --> 00:35:15,920
Speaker 1: I called up forward. The rubber seals no longer available.

680
00:35:16,920 --> 00:35:19,320
Speaker 1: Now what do you do. You've taken the car, you know,

681
00:35:19,400 --> 00:35:22,279
Speaker 1: you've taken it to that nine tile. You're looking for

682
00:35:22,360 --> 00:35:25,360
Speaker 1: that last ten? How do you get that seal to

683
00:35:25,400 --> 00:35:29,919
Speaker 1: seal without one that's available because they're obsolete. I sat

684
00:35:30,000 --> 00:35:31,800
Speaker 1: there and I thought about it, and I thought about it,

685
00:35:32,239 --> 00:35:35,160
Speaker 1: had that cup of tea, thought about it, walked over

686
00:35:35,239 --> 00:35:37,560
Speaker 1: to the car, opened it up. The two little rubber

687
00:35:37,600 --> 00:35:40,600
Speaker 1: stops that determined deck lid height. I cranked them both

688
00:35:40,640 --> 00:35:43,680
Speaker 1: in and half a turn, slammed the trunk, fixed the

689
00:35:43,719 --> 00:35:46,960
Speaker 1: water leak, walked away said, done, mixed, And sometimes that's

690
00:35:47,000 --> 00:35:49,879
Speaker 1: what fixing cars is all about, keeping it simple. I'm

691
00:35:49,960 --> 00:35:52,759
Speaker 1: Rondanandi in the car doctor, reminding you each and every time,

692
00:35:52,880 --> 00:35:55,279
Speaker 1: this time the best time till the next time. Good

693
00:35:55,320 --> 00:36:05,480
Speaker 1: mechanics aren't expensive, they're priceless. See you everyone. She was

694
00:36:05,480 --> 00:36:05,840
Speaker 1: star