WEBVTT - money and wealth Mixdown 1

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<v Speaker 1>Welcome The Money in Wealth with John O'Bryant, a production

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<v Speaker 1>of the Black Effect Podcast Network and iheartradioy, Hey, this

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<v Speaker 1>is John O'Bryant and this Money in Wealth podcast series

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<v Speaker 1>on iHeartRadio and the Black Effect Network. I want to

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<v Speaker 1>thank you all for making this book, this podcast, or

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<v Speaker 1>the book top one hundred Amazon. By the way, Capitalism

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<v Speaker 1>for all you haven't got a copy, get it. I

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<v Speaker 1>want to thank you all also for making the podcast

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<v Speaker 1>Money and Wealth top two hundred on top two hundred

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<v Speaker 1>and fifty on every continent in the world, top forty

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<v Speaker 1>to fifty Entrepreneurship in America, and top one percent of

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<v Speaker 1>all podcasts. And we are getting into season three with

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<v Speaker 1>some powerhouse guests. I don't normally have guests on the podcast.

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<v Speaker 1>You know, it's normally me just pouring into you for

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<v Speaker 1>forty five minutes. But when I have a guest, you

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<v Speaker 1>know it and they are special. My guest today is

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<v Speaker 1>Steve Steineu.

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<v Speaker 2>That name in this you're in banking, probably he's got

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<v Speaker 2>a household name to use.

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<v Speaker 1>If if you're in banking, you know, he leads one

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<v Speaker 1>of the biggest banks in America, Huntingdon Bank. And if

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<v Speaker 1>you don't know who he is. Well consider yourself lucky, fortunate, blessed,

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<v Speaker 1>and soon enlightened and full disclosure. Steve is a friend

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<v Speaker 1>of mine and I even consider him a mentor of mine.

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<v Speaker 1>He's done two things to me and for me that

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<v Speaker 1>I don't know if I told him personally.

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<v Speaker 2>That showed me who he was. Number One.

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<v Speaker 1>When I was trying to build operation and hope and

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<v Speaker 1>take it to us next to the next level, he

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<v Speaker 1>agreed to join the whole Global Board of Advisors, our

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<v Speaker 1>inaugural group as a founding board member, and he stayed

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<v Speaker 1>on for a year. He was busy, didn't have time

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<v Speaker 1>to do it. He was on for a year, then

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<v Speaker 1>he left. But him coming on the board set the standard.

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<v Speaker 1>And now we have the Federal Reserve Bank of Kansas

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<v Speaker 1>City President, We've got all these luminaries, fort the CEO

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<v Speaker 1>of Delta Airlines, all these they call him big ballers

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<v Speaker 1>and shot collars from all sorts, all walks of life.

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<v Speaker 1>But they wouldn't have done that had they not found

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<v Speaker 1>credibility with their peers being on the board. So by

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<v Speaker 1>him saying yes early on and showing up the board meetings,

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<v Speaker 1>I remember he discouraged me from doing virtual meetings. He said,

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<v Speaker 1>you know, he's used to showing up in person and

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<v Speaker 1>being present. And I learned a lot from him backing me.

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<v Speaker 1>The second time he did something that was extraordinary was

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<v Speaker 1>he was a governor of Ohio who was a Republican.

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<v Speaker 1>And I'm not I'm not a partisan player. But you know,

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<v Speaker 1>folks would assume, maybe for the work I do, that

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<v Speaker 1>I'm not a Republican. I don't know why. They just

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<v Speaker 1>that I'm going to be fair. I'm an independent, but

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<v Speaker 1>I'm not. I'm not political in any way. And that

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<v Speaker 1>didn't matter to Steve. Steve thought the work that we

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<v Speaker 1>were doing is important and Republicans and Democrats need to

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<v Speaker 1>know about it. And I've served three presidents from both parties,

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<v Speaker 1>Republicans and Democrats, Bush Clinton pre and post president or

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<v Speaker 1>during presidency and post and President Obama. President Bush is

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<v Speaker 1>where I got actually the most work done. Oddly enough,

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<v Speaker 1>and Steve Steinauer said, come with me, and we left

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<v Speaker 1>his office and we went through what I call an

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<v Speaker 1>underground tunnel. It was a connected walkway to this capital.

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<v Speaker 1>And he took me to the Governor's office and put

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<v Speaker 1>his arm around me and said, this is my guy.

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<v Speaker 1>To the governor and we had a great relationship as

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<v Speaker 1>a result of that, he and his governor, his then governor,

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<v Speaker 1>and I just thought that was very special. Again, these

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<v Speaker 1>were two things that were done with no wh he

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<v Speaker 1>was looking just quiet leadership. And Steve, I want to

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<v Speaker 1>just thank you publicly for backing me and backing the

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<v Speaker 1>work because you thought it was important to do.

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<v Speaker 3>Ladies and gentlemen, and I still do, John, I still

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<v Speaker 3>think the work is very important in some ways, even

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<v Speaker 3>more important today. But it was kind of you to

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<v Speaker 3>lower the bar and let me join your board for

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<v Speaker 3>a year and get into that founder circle. It was

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<v Speaker 3>it was I think very helpful for the team, both

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<v Speaker 3>board and your team at the time because I remember

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<v Speaker 3>our first meeting. I offered you a couple of thoughts

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<v Speaker 3>about how to engage the directors get the benefit of

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<v Speaker 3>the mind share there, and you did that expertly. And

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<v Speaker 3>that's when I knew I've made a contribution. I can

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<v Speaker 3>now retire and let you give that seat to someone

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<v Speaker 3>more worthy. So happy to have had that time with you,

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<v Speaker 3>and of course over the many years subsequently in different

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<v Speaker 3>forums and in different undertakings, but you were kind to

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<v Speaker 3>let me sort of give you that personal escort over

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<v Speaker 3>to you're a rock star. So we walk over to

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<v Speaker 3>the Leverage J six office and the governor was, I think,

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<v Speaker 3>a great governor and also he's a good friend. I

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<v Speaker 3>was just talking to him. Man and a good man,

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<v Speaker 3>great heart, very religious, very very ethical, and it's done

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<v Speaker 3>wonderful things for the country throughout his service over time.

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<v Speaker 3>And I knew the two of you would connect, you

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<v Speaker 3>just like that, because you cut out of the same cloth.

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<v Speaker 3>You care about people, you care about outcomes, and you

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<v Speaker 3>want to help. And it was one of these rare

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<v Speaker 3>moments for me to be able to see an introduction

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<v Speaker 3>come together with such a dynamic impact.

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<v Speaker 1>So and we need more of that, like my pleasure, Steve,

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<v Speaker 1>thank you. We need more leaders like Steve Steinauer in

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<v Speaker 1>the world today.

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<v Speaker 2>Know what mean by that?

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<v Speaker 1>He takes me to a Republican governor's office when he

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<v Speaker 1>didn't have to do it, and then he sponsors the

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<v Speaker 1>Urban League in Ohio for a speech where when I

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<v Speaker 1>showed up, he didn't just sponsor the speech. He's at

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<v Speaker 1>the dinner with the Urban League leadership. He's he's home.

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<v Speaker 1>This is these people know him, he's their friend. So

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<v Speaker 1>he can go from black to white, or rich to poor,

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<v Speaker 1>or conservatives liberal or the other way around, and get

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<v Speaker 1>respect in both rooms. Now you may say, Okay, there's

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<v Speaker 1>a lot of people I know who can do that.

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<v Speaker 1>Really do they do? They run a bank with two

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<v Speaker 1>hundred and eighty billion dollars plus in assets, and my

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<v Speaker 1>guess is the assets have grown beyond that number. But

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<v Speaker 1>the last number I had of their asset site for

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<v Speaker 1>hunting And Bank's two hundred and billion dollars. And Steve

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<v Speaker 1>Steinhauer and his group have partnered with Operation Hope on

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<v Speaker 1>a program that we call Lift Local Business Huntingdon's Left

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<v Speaker 1>Local Business program that's directed two hundred and forty six

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<v Speaker 1>million dollars in book loans to folks from underserved communities

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<v Speaker 1>for small business sixty million of which that we have

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<v Speaker 1>tagged we have identified to black owned businesses alone as

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<v Speaker 1>three and eighty six small businesses serve twenty four hundred

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<v Speaker 1>and twenty active operational business entrepreneurial training courses used. So

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<v Speaker 1>we are active partners with Hunting the Bank. Let me

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<v Speaker 1>give you a bit of background from Steve and then

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<v Speaker 1>let him cut loose here with wisdom, because you're going

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<v Speaker 1>to get a chance to hear from a chairman CEO

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<v Speaker 1>of a top bank in the biggest economy in the

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<v Speaker 1>world and learn something about how this system actually works.

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<v Speaker 1>So he's chairman, president and chief executive officer of Huntingdon

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<v Speaker 1>Bank or Bank Shares and president CEO of hunting A

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<v Speaker 1>National Bank.

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<v Speaker 2>Now he will hopefully unpack what this means.

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<v Speaker 1>But essentially one is a holding company and one as

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<v Speaker 1>an operator is where the operating bank. You would know

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<v Speaker 1>Huntington National Bank. That's where you if you're a client,

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<v Speaker 1>that's where you do business and where you interact. He's

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<v Speaker 1>led the bank to two thousand and nine. The bank

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<v Speaker 1>was born the year after the Freedman's Bank, by the way,

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<v Speaker 1>in eighteen sixty six. Before hunting And he was managing

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<v Speaker 1>partner at Cross Harbor Capital Partners. Early in his career,

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<v Speaker 1>he was president CEO of Citizens Financial Group. I actually

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<v Speaker 1>might have met him, I think at Citizens Financial Group.

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<v Speaker 2>I think in Boston. I I'm mistaken. It was a

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<v Speaker 2>division anyway, and he was.

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<v Speaker 1>An executive vice president vice president at Bank of New England.

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<v Speaker 1>He started out as in public service as an analyst

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<v Speaker 1>of the US Treasury Department. They later worked for the

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<v Speaker 1>FDI C Federal Deposit Insurance Corporation also serves on the

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<v Speaker 1>board of directors. A bit of bath in body works.

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<v Speaker 1>I want to get my product from my wife, by

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<v Speaker 1>the way, from from there, and he has a reputation

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<v Speaker 1>that is rooted in compassionate, ethical, results oriented leadership, and

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<v Speaker 1>I can personally certify that that's absolutely the case.

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<v Speaker 2>I can.

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<v Speaker 1>I'm gonna talk more and more about the credentials as

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<v Speaker 1>we go in the conversation. But let's get into this

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<v Speaker 1>Steve Steinauer. First of all, let's get a bit of

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<v Speaker 1>the backstory.

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<v Speaker 3>The Huntington family goes back many many decades. In fact,

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<v Speaker 3>a couple of centuries. The governor of Connecticut who signed

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<v Speaker 3>the Declaration of Independence was a Huntington, Samuel Huntington, and

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<v Speaker 3>the family was quite large and very extensive in terms

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<v Speaker 3>of their activities throughout the US. And so Huntington Ingersoll

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<v Speaker 3>in Mississippi, the largest shipyard in Mississippi, employees about twenty

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<v Speaker 3>thousand people. That was a Huntington family member. Huntington, West Virginia,

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<v Speaker 3>Huntington Beach, California.

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<v Speaker 4>The Huntington were very very large into the trans Continental

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<v Speaker 4>Railway in California. Huntington California, California, and so they're the

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<v Speaker 4>art museum out there, and the one of the family

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<v Speaker 4>members ended up hunting the beach. One of the family

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<v Speaker 4>members ended up in eighteen sixty six, a very physically

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<v Speaker 4>large gentleman who wanted to the.

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<v Speaker 3>National Road went from Washington, d C. To Columbus, Ohio,

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<v Speaker 3>and it stopped in Columbus at that time, and so

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<v Speaker 3>this is where goods and merchants and services flowed through.

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<v Speaker 3>It was either the Erie Canal or the National Road.

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<v Speaker 3>And he felt there was an opportunity to do good

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<v Speaker 3>business and help people. And Honey at that time was

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<v Speaker 3>was born, and Columbus was a you know, it was

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<v Speaker 3>the end of the road. It was. It just wasn't

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<v Speaker 3>that much. It was probably a small town when he started,

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<v Speaker 3>but it quickly became a city in a city of

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<v Speaker 3>some importance to the country. The National Highway ultimately extended

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<v Speaker 3>to Indianapolis. But the the the the the effort here

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<v Speaker 3>by P. W. Huntington and then his sons extended the

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<v Speaker 3>impact of the family for many decades. And the family

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<v Speaker 3>always was very good to the community. So the library

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<v Speaker 3>was started with some funding by the Huntington Bank and

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<v Speaker 3>family and others. Of course, one of the larger nonprofits here,

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<v Speaker 3>it's been in existence well over a century does Meals

0:12:00.400 --> 0:12:04.680
<v Speaker 3>on Wheels, does a variety of public service providers. Was

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<v Speaker 3>founded in the living room of the hunting one of

0:12:07.720 --> 0:12:10.800
<v Speaker 3>the Huntington family members, and we've had a board member

0:12:10.960 --> 0:12:13.920
<v Speaker 3>on that board for over a century. So there's this

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<v Speaker 3>deep legacy of trying to be good to the community,

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<v Speaker 3>give back and those Uh. That DNA that's been formed

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<v Speaker 3>is frankly part of what attracted me to the company.

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<v Speaker 3>It's important to the community that we serve the community

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<v Speaker 3>or I mean the community, I mean the full community,

0:12:32.520 --> 0:12:38.360
<v Speaker 3>the entire community, black, white, et cetera. And uh, you know,

0:12:38.520 --> 0:12:41.520
<v Speaker 3>people of high income and people of very low income

0:12:41.720 --> 0:12:45.160
<v Speaker 3>or even no income. Think about those that are homeless

0:12:45.440 --> 0:12:51.600
<v Speaker 3>or uh, you know suffering other other other debilitating issues. So, uh,

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<v Speaker 3>this legacy, I think is imbued in many of our colleagues.

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<v Speaker 3>We have very long service colleagues there fifty we've had

0:13:01.840 --> 0:13:03.840
<v Speaker 3>sixty year colleagues who've worked here.

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<v Speaker 2>And so this.

0:13:08.200 --> 0:13:12.920
<v Speaker 3>Set of values transcended me. I inherited it. I've tried

0:13:12.960 --> 0:13:18.920
<v Speaker 3>to enable it, tried to further build upon it. But

0:13:19.040 --> 0:13:25.600
<v Speaker 3>it's not something I created these Midwest values, you know, religion, family, respect,

0:13:26.480 --> 0:13:30.520
<v Speaker 3>service to country. These are values that I didn't create.

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<v Speaker 3>They're present throughout this region. And yet our company, as

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<v Speaker 3>a consequence of how we've operated over now one hundred

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<v Speaker 3>and sixty years, has built a bit of a brand,

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<v Speaker 3>a reputation, a halo if you will, about trying to

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<v Speaker 3>be good to people, trying to help businesses, and certainly

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<v Speaker 3>trying to help the communities we serve.

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<v Speaker 1>And when I think about folks under who you lead

0:13:57.320 --> 0:14:02.360
<v Speaker 1>about brand Standardchho's a good man An and others, they

0:14:02.360 --> 0:14:05.400
<v Speaker 1>have that same spirit and that, with all due respect,

0:14:05.400 --> 0:14:07.360
<v Speaker 1>comes from the top. It comes from you, Steve, and

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<v Speaker 1>I'm not gonna let you get away from the fact

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<v Speaker 1>that you are leaders.

0:14:12.320 --> 0:14:17.120
<v Speaker 2>I want other people to model your leadership. And also.

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<v Speaker 1>Their sense of showing up being PhD dudes as well

0:14:22.720 --> 0:14:25.840
<v Speaker 1>as PhDs in their mindset is reflected in how you

0:14:25.880 --> 0:14:27.840
<v Speaker 1>show up in community. When I showed up here in

0:14:27.840 --> 0:14:32.560
<v Speaker 1>Atlanta to give a speech for the Columbus Partnership, you

0:14:32.600 --> 0:14:34.440
<v Speaker 1>were there in the room. I mean, here's a chairman

0:14:34.520 --> 0:14:37.000
<v Speaker 1>CEO one of the biggest banks in the world who

0:14:37.040 --> 0:14:39.560
<v Speaker 1>took time to come to Atlanta just look at Atlanta

0:14:39.560 --> 0:14:42.880
<v Speaker 1>as a model. And then I went to Columbus again

0:14:43.000 --> 0:14:45.560
<v Speaker 1>to speak for the Columbus Partnership, which is in and

0:14:45.600 --> 0:14:49.920
<v Speaker 1>of itself a great partnership for how city build itself

0:14:49.920 --> 0:14:53.000
<v Speaker 1>with private public partnerships. I walk in the room there

0:14:53.120 --> 0:14:56.560
<v Speaker 1>once again there's Steve statt Steinauer. It's not like you're

0:14:56.640 --> 0:15:02.760
<v Speaker 1>not busy. Why do you put a premium on showing up?

0:15:04.840 --> 0:15:08.040
<v Speaker 1>How does that relate to the image that you have

0:15:08.200 --> 0:15:11.920
<v Speaker 1>of this being the people's bank? How does this cross

0:15:12.000 --> 0:15:14.960
<v Speaker 1>pollinate with how you run the bank. And finally, in

0:15:15.000 --> 0:15:18.200
<v Speaker 1>this set of questions, what's the purpose of bank? And

0:15:18.240 --> 0:15:22.440
<v Speaker 1>how do people what's a cheat sheet? People can cheat sheets?

0:15:22.480 --> 0:15:24.240
<v Speaker 1>Probably wrong way to say a banker? What is a

0:15:24.680 --> 0:15:30.040
<v Speaker 1>what is a easy lesson that people can grasp of?

0:15:30.200 --> 0:15:33.480
<v Speaker 1>How to get the attention of their banker?

0:15:36.760 --> 0:15:40.360
<v Speaker 3>Five questions? Let me start with the fourth one. UH,

0:15:40.560 --> 0:15:44.800
<v Speaker 3>if I may right, I believe that the company, the

0:15:44.880 --> 0:15:49.600
<v Speaker 3>bank has a purpose. I fundamentally believe that, and we

0:15:49.680 --> 0:15:53.640
<v Speaker 3>express that uh in our purpose statement. But we talk

0:15:53.680 --> 0:15:55.440
<v Speaker 3>about it all the time. I'll talk about two groups

0:15:55.480 --> 0:15:56.800
<v Speaker 3>senior leaders in two days.

0:15:57.480 --> 0:15:58.640
<v Speaker 2>We're here to.

0:15:58.720 --> 0:16:02.840
<v Speaker 3>Help people lead better life, help businesses thrive, and to

0:16:02.840 --> 0:16:08.480
<v Speaker 3>make the communities better, better, stronger. And we have our

0:16:08.520 --> 0:16:14.040
<v Speaker 3>business model is that the intersection of commerce flows of money,

0:16:15.200 --> 0:16:18.000
<v Speaker 3>and so that puts us in a position where we

0:16:18.280 --> 0:16:21.880
<v Speaker 3>can extend ourselves, try to do the right thing and

0:16:21.920 --> 0:16:26.160
<v Speaker 3>help people and businesses. You reference Lift Local Early program

0:16:26.200 --> 0:16:28.800
<v Speaker 3>we've done in partnership with you and your team, which

0:16:28.800 --> 0:16:33.160
<v Speaker 3>has been over by the way, and you know, these

0:16:33.200 --> 0:16:37.360
<v Speaker 3>are efforts to get into the neighborhoods and make micro loans.

0:16:37.840 --> 0:16:39.320
<v Speaker 3>And so when you make in two hundred and fifty

0:16:39.320 --> 0:16:42.680
<v Speaker 3>plus thousand and fifty plus million dollars a micro loan,

0:16:42.760 --> 0:16:45.840
<v Speaker 3>that's a lot of micro loans. But we've done some

0:16:45.920 --> 0:16:49.720
<v Speaker 3>partnership with you because it would be like giving away

0:16:49.760 --> 0:16:53.240
<v Speaker 3>money if people didn't understand. And this is what they

0:16:53.280 --> 0:16:56.920
<v Speaker 3>get through the training program that you offer that creating

0:16:56.920 --> 0:17:01.560
<v Speaker 3>a business needs to have certain elements. You show them

0:17:01.680 --> 0:17:07.320
<v Speaker 3>the essential elements. We give them loans. Now these are

0:17:07.440 --> 0:17:11.320
<v Speaker 3>SBA loans. These are loans to businesses that are in

0:17:11.400 --> 0:17:15.399
<v Speaker 3>most cases just starting, so the credit access generally wouldn't

0:17:15.440 --> 0:17:20.120
<v Speaker 3>otherwise be there. And and and yet the performance over

0:17:20.240 --> 0:17:24.919
<v Speaker 3>time because these people have been trained, they've been educated,

0:17:24.960 --> 0:17:29.600
<v Speaker 3>and that's a big word. Education's literacy right, that that

0:17:29.720 --> 0:17:34.400
<v Speaker 3>has spawned jobs in neighborhoods that otherwise wouldn't be there.

0:17:34.440 --> 0:17:38.960
<v Speaker 3>It's created business owners who wouldn't otherwise be business owners.

0:17:39.000 --> 0:17:43.400
<v Speaker 3>It's it's it's it's capitalism, as you describe it in

0:17:43.440 --> 0:17:46.399
<v Speaker 3>your your various books, but particularly I think in your

0:17:46.440 --> 0:17:49.240
<v Speaker 3>new book, which I had the privilege of reading an

0:17:49.280 --> 0:17:54.159
<v Speaker 3>advanced copy of John So I think, well, I'm trying

0:17:54.200 --> 0:17:56.240
<v Speaker 3>to but you know, I'm a banker, so it's I'm

0:17:56.280 --> 0:18:02.560
<v Speaker 3>slow and everything, but but I think those elements are essential.

0:18:02.640 --> 0:18:02.800
<v Speaker 2>Then.

0:18:02.880 --> 0:18:06.280
<v Speaker 3>Now that's two of your five questions. But for people,

0:18:06.800 --> 0:18:09.359
<v Speaker 3>you know, the fifth one was it's really important to

0:18:09.400 --> 0:18:13.760
<v Speaker 3>get educated. It's really important, whether it's financial education or

0:18:13.960 --> 0:18:18.359
<v Speaker 3>anything else, to keep learning, to challenge yourself. And there's

0:18:18.400 --> 0:18:20.800
<v Speaker 3>more and more capacity to do that now with these

0:18:20.840 --> 0:18:24.800
<v Speaker 3>AI tools and and and and and other digital means

0:18:25.440 --> 0:18:27.439
<v Speaker 3>which didn't exist when you and I were growing up.

0:18:27.600 --> 0:18:30.040
<v Speaker 3>We had to do it the hard way, right. I

0:18:30.080 --> 0:18:33.240
<v Speaker 3>remember the first time somebody said to me you should

0:18:33.280 --> 0:18:35.359
<v Speaker 3>make a budget. I had no idea what a budget was.

0:18:36.760 --> 0:18:41.560
<v Speaker 3>My family were blue Clollars. They didn't have a budget.

0:18:42.400 --> 0:18:44.879
<v Speaker 3>My father was an alcoholic, you know, he didn't have

0:18:44.920 --> 0:18:48.520
<v Speaker 3>a he wasn't functional to be able to put a

0:18:48.560 --> 0:18:52.320
<v Speaker 3>budget together. So you learn these things over time, but

0:18:52.520 --> 0:18:56.760
<v Speaker 3>you you have a persistency about it. And you've used

0:18:56.760 --> 0:19:01.600
<v Speaker 3>this word before in various forums where you don't fail

0:19:01.680 --> 0:19:07.600
<v Speaker 3>if you don't quit, and so that persistency is really important.

0:19:07.880 --> 0:19:11.000
<v Speaker 1>And by the way, that's a Tony Wrestler quote. I'll

0:19:11.040 --> 0:19:13.840
<v Speaker 1>give good, We'll give credits due one of our dear friends,

0:19:13.880 --> 0:19:17.359
<v Speaker 1>Tony Wrestler is that if you don't quit, you can't fail.

0:19:17.600 --> 0:19:20.320
<v Speaker 2>One of my partners and friends continue on Steve.

0:19:20.800 --> 0:19:25.880
<v Speaker 3>But that's that attitude of willingness to learn, take some risk,

0:19:26.480 --> 0:19:30.880
<v Speaker 3>do the right thing, work hard. As you we were

0:19:30.920 --> 0:19:34.399
<v Speaker 3>talking before you started taping. You know you're working eighteen

0:19:34.440 --> 0:19:37.239
<v Speaker 3>hours a day, and you've been doing it for so

0:19:37.359 --> 0:19:40.720
<v Speaker 3>long it's like part of your life rhythm, right to

0:19:40.760 --> 0:19:43.520
<v Speaker 3>a certain extent, not quite the same hours, but to

0:19:43.560 --> 0:19:49.240
<v Speaker 3>a certain extent. That's the way I've embraced the opportunity

0:19:49.280 --> 0:19:51.760
<v Speaker 3>of being a banker, and I know others do and

0:19:51.800 --> 0:19:55.679
<v Speaker 3>their different different career pursuits. It's a privilege to be

0:19:55.720 --> 0:19:57.520
<v Speaker 3>able to do the things we do. Think of the

0:19:57.560 --> 0:20:01.119
<v Speaker 3>millions of people you're helping. In our case, hundreds of

0:20:01.160 --> 0:20:05.600
<v Speaker 3>thousands of businesses and maybe a couple million people. But

0:20:05.960 --> 0:20:08.919
<v Speaker 3>you know, we make a mortgage loan, that's helping somebody do.

0:20:08.960 --> 0:20:11.600
<v Speaker 3>I'll make a home improvement loan, give them all a loan,

0:20:11.760 --> 0:20:14.720
<v Speaker 3>start a small business. We're the largest SPA lender in

0:20:14.720 --> 0:20:17.960
<v Speaker 3>the country by volume. These things matter.

0:20:18.920 --> 0:20:21.440
<v Speaker 2>Slow that down. Say that again, you're the largest what.

0:20:22.480 --> 0:20:25.520
<v Speaker 3>We're the largest SBA lender in the country by the

0:20:25.680 --> 0:20:27.960
<v Speaker 3>number of loans we make, and.

0:20:27.920 --> 0:20:29.600
<v Speaker 2>So these things that's unbelievable.

0:20:29.880 --> 0:20:33.120
<v Speaker 3>So we help. We're in the position where we can

0:20:33.119 --> 0:20:35.240
<v Speaker 3>help a lot of people and a lot of businesses.

0:20:35.840 --> 0:20:39.800
<v Speaker 3>And so there's a great sense of self satisfaction, a

0:20:39.840 --> 0:20:42.360
<v Speaker 3>great sense of pride in my colleagues who do all

0:20:42.359 --> 0:20:45.840
<v Speaker 3>the work. Anyway, I'm just a show horse and letting

0:20:46.880 --> 0:20:51.080
<v Speaker 3>letting these results flow through. So there's a shareholder return

0:20:51.119 --> 0:20:54.960
<v Speaker 3>as well in the equation. But you know, do you

0:20:55.000 --> 0:20:57.800
<v Speaker 3>and you've said this before, doing well by doing good,

0:20:58.040 --> 0:21:00.679
<v Speaker 3>it's this balance. It doesn't be one of the and

0:21:00.760 --> 0:21:02.320
<v Speaker 3>I believe that. I've always believed that.

0:21:06.240 --> 0:21:09.119
<v Speaker 1>So Steve, I got to correct him a couple of

0:21:09.160 --> 0:21:11.520
<v Speaker 1>times Steve. Steve said, oh, I'm a slow and I'm

0:21:11.520 --> 0:21:14.080
<v Speaker 1>trying to get around. Look, here's the endorsement in my

0:21:14.160 --> 0:21:17.440
<v Speaker 1>book from Steve stein This is my newest book, Come

0:21:17.440 --> 0:21:18.880
<v Speaker 1>About Big, Fastened the Draw.

0:21:19.200 --> 0:21:20.120
<v Speaker 2>It's my newest book.

0:21:20.400 --> 0:21:25.359
<v Speaker 1>Steve's already he made sure that his support for what

0:21:25.400 --> 0:21:27.800
<v Speaker 1>we do was front and center. So when you get

0:21:27.800 --> 0:21:31.640
<v Speaker 1>the book, turn to right to the front and you'll

0:21:31.640 --> 0:21:36.119
<v Speaker 1>see Steve Steinauer's endorsement of the book. Johna's focused on

0:21:36.160 --> 0:21:39.600
<v Speaker 1>exactly the issues we face today as a society and

0:21:39.680 --> 0:21:43.000
<v Speaker 1>a challenge and the challenges of aligning our goals and

0:21:43.040 --> 0:21:47.480
<v Speaker 1>institutions and partnership to build the next stage of growth

0:21:47.480 --> 0:21:50.960
<v Speaker 1>and opportunity for all Americans. Inclusive economics can be our

0:21:50.960 --> 0:21:53.879
<v Speaker 1>future roadmap for the dreams of prosperity, must be attainable

0:21:54.320 --> 0:21:58.840
<v Speaker 1>and aspirational for hard work, education, and shared values. He

0:21:58.920 --> 0:22:02.240
<v Speaker 1>shows a compelling path forward at a time when we

0:22:02.359 --> 0:22:05.320
<v Speaker 1>need to come together. What did I describe him as

0:22:05.320 --> 0:22:07.240
<v Speaker 1>the guy who was at the Urban League meeting, and

0:22:07.359 --> 0:22:10.280
<v Speaker 1>he was at the Republican governors meeting. And I see

0:22:10.359 --> 0:22:12.280
<v Speaker 1>him at the White House. I see him at your

0:22:12.320 --> 0:22:15.240
<v Speaker 1>house trying to financi your ouse. I see him in community,

0:22:15.240 --> 0:22:18.479
<v Speaker 1>I see him at the Columbus Partnership. I see him

0:22:18.480 --> 0:22:21.800
<v Speaker 1>showing up in his own family. And so why is

0:22:21.840 --> 0:22:24.720
<v Speaker 1>the People's bank, because you know he's a top twenty

0:22:24.720 --> 0:22:28.560
<v Speaker 1>bank in America, the artist SBA lender by volume. I

0:22:28.600 --> 0:22:31.840
<v Speaker 1>didn't know that he's They've they've done two hundred and

0:22:31.880 --> 0:22:33.840
<v Speaker 1>fifty give or take two hundred and fifty million dollars

0:22:33.840 --> 0:22:37.600
<v Speaker 1>with operation and hope in this Huntington's Left local business

0:22:37.600 --> 0:22:40.840
<v Speaker 1>program that we're partnering on to do micro lending for

0:22:40.880 --> 0:22:43.199
<v Speaker 1>the least of these God's children, because every big business

0:22:43.240 --> 0:22:44.880
<v Speaker 1>was once a small one.

0:22:46.359 --> 0:22:47.920
<v Speaker 2>So but at the core of.

0:22:47.880 --> 0:22:52.280
<v Speaker 1>This, as you've heard, he acknowledged without any prompting, his

0:22:52.320 --> 0:22:56.080
<v Speaker 1>own person, part of his own personal background, his decency,

0:22:56.800 --> 0:23:00.560
<v Speaker 1>his accessibility. He can't lend money, can't be a good

0:23:00.640 --> 0:23:02.760
<v Speaker 1>lender unless he has his hand on the post of

0:23:02.800 --> 0:23:06.800
<v Speaker 1>the community. Let me give you say something that Steve won't.

0:23:07.080 --> 0:23:09.439
<v Speaker 1>And then I want to go to your background, Steve. Uh,

0:23:09.720 --> 0:23:13.920
<v Speaker 1>background and banking background in banking, personal background and professional

0:23:13.960 --> 0:23:16.960
<v Speaker 1>banking or banking has it works just to.

0:23:16.840 --> 0:23:17.400
<v Speaker 2>Tea that up.

0:23:18.720 --> 0:23:25.040
<v Speaker 1>An entrepreneur needs a banker, and the banker needs the entrepreneur.

0:23:25.840 --> 0:23:26.040
<v Speaker 2>Uh.

0:23:26.080 --> 0:23:28.520
<v Speaker 1>The Banker's gonna say and the attorney's gonna say ah,

0:23:28.600 --> 0:23:31.520
<v Speaker 1>slow down, don't do that. Don't do that. Don't do that.

0:23:31.520 --> 0:23:34.040
<v Speaker 1>That's their nature. The conservative, by nature they're supposed to be.

0:23:34.480 --> 0:23:37.800
<v Speaker 1>The banker keeps the entrepreneur from running off the road

0:23:38.680 --> 0:23:41.480
<v Speaker 1>and into a ditch or into a wall. Uh. The

0:23:41.600 --> 0:23:44.800
<v Speaker 1>entrepreneur and attorney only prosper if the banker. Sorry, the

0:23:45.240 --> 0:23:50.520
<v Speaker 1>banker and the attorney only prosper the entrepreneur uh is successful. Conversely,

0:23:50.840 --> 0:23:56.119
<v Speaker 1>the entrepreneur needs the fuel and the protection from what

0:23:56.240 --> 0:23:59.320
<v Speaker 1>will be the banker. The entrepreneur and the accountant without

0:23:59.400 --> 0:24:04.800
<v Speaker 1>capital with out banking, and banking is to Wall Street

0:24:05.240 --> 0:24:08.600
<v Speaker 1>what Wall Street is to the biggest businesses in the world,

0:24:08.880 --> 0:24:12.960
<v Speaker 1>which is a source of capital. And so this is

0:24:13.000 --> 0:24:16.720
<v Speaker 1>a mutually beneficial relationship. But the entrepreneur's gonna be frustrated

0:24:16.720 --> 0:24:20.160
<v Speaker 1>a little bit by the banker tapping on the brakes, and.

0:24:20.080 --> 0:24:22.320
<v Speaker 2>The banker's gonna be frustrated and bemused.

0:24:22.000 --> 0:24:24.000
<v Speaker 1>A little bit by the entrepreneur who's got his foot

0:24:24.040 --> 0:24:25.920
<v Speaker 1>on his or her foot on the gas. But this

0:24:26.640 --> 0:24:31.600
<v Speaker 1>constructive friction, this dynamic tension, is precisely what makes the

0:24:32.440 --> 0:24:35.840
<v Speaker 1>engine go. Everybody sort of respects each other's role. My

0:24:36.000 --> 0:24:39.240
<v Speaker 1>job is to make that banker. Steve's bankers and his

0:24:39.320 --> 0:24:43.120
<v Speaker 1>example comfortable with me that I'm a good credit risk,

0:24:44.240 --> 0:24:46.560
<v Speaker 1>that I'm not going to embarrass them, that if there's

0:24:46.560 --> 0:24:48.600
<v Speaker 1>a problem, I'm gonna tell them first and not let

0:24:48.680 --> 0:24:51.000
<v Speaker 1>and then I'm gonna find out by themselves that if

0:24:51.000 --> 0:24:53.160
<v Speaker 1>they're challenge they wanted to chase me, I'm gonna call

0:24:53.200 --> 0:24:56.359
<v Speaker 1>them and work out a restructuring or payment relation. I

0:24:56.440 --> 0:24:59.280
<v Speaker 1>have to have credibility. Credit till comes on the Latin

0:24:59.320 --> 0:25:02.560
<v Speaker 1>would work. Credit comes a lot to work. Credit till

0:25:02.560 --> 0:25:05.840
<v Speaker 1>which is credibility, and capital comes a lot to work.

0:25:05.840 --> 0:25:07.639
<v Speaker 1>Copy toask knowledge in the head. I've got to have

0:25:07.760 --> 0:25:11.960
<v Speaker 1>enough knowledge and enough credibility. So the banker says, this

0:25:12.040 --> 0:25:17.359
<v Speaker 1>is a good credit risk. Now did I have that right?

0:25:17.720 --> 0:25:19.040
<v Speaker 1>Or do you need to correct me with any of that?

0:25:19.080 --> 0:25:19.359
<v Speaker 2>Steve?

0:25:19.480 --> 0:25:23.840
<v Speaker 1>Number two, how does what I say expand into the

0:25:23.840 --> 0:25:27.280
<v Speaker 1>broader context of banking? And number three, you can do

0:25:27.320 --> 0:25:30.919
<v Speaker 1>this anyway you want your personal story, how does it

0:25:31.000 --> 0:25:34.160
<v Speaker 1>inform everything else that you do?

0:25:36.200 --> 0:25:36.360
<v Speaker 2>Well?

0:25:36.359 --> 0:25:39.679
<v Speaker 3>You got number one right. That is the nature of

0:25:39.760 --> 0:25:47.320
<v Speaker 3>the business model. We're looking to lend. If you will

0:25:47.359 --> 0:25:54.120
<v Speaker 3>rent money, right, extend alone a lot of capital. It's

0:25:54.200 --> 0:25:59.160
<v Speaker 3>used to create income hopefully wealth over time for individuals

0:25:59.160 --> 0:26:02.920
<v Speaker 3>and businesses, but that base level of the loan plus

0:26:02.960 --> 0:26:08.000
<v Speaker 3>some interest gets repaid. So capitalism at its essence, and

0:26:08.040 --> 0:26:10.760
<v Speaker 3>I think this is really important for us as a

0:26:10.800 --> 0:26:15.560
<v Speaker 3>society to make sure that capitalism becomes accessible to all

0:26:15.840 --> 0:26:21.480
<v Speaker 3>and it flows, It just flows. So that's number one. Now,

0:26:23.800 --> 0:26:29.240
<v Speaker 3>I think John, the nature of our our work and

0:26:29.800 --> 0:26:33.840
<v Speaker 3>sort of the way I was brought up have parallels.

0:26:34.720 --> 0:26:37.879
<v Speaker 3>My grandparents had a lot of influence on me growing up.

0:26:37.960 --> 0:26:41.959
<v Speaker 3>They My grandfather worked until he was in his late seventies.

0:26:42.000 --> 0:26:45.479
<v Speaker 3>He was a blue collar worker and never made much money,

0:26:45.520 --> 0:26:50.200
<v Speaker 3>but he found pride in doing work, and his compliment

0:26:50.280 --> 0:26:53.679
<v Speaker 3>to you would be if you're a worker, not not

0:26:53.760 --> 0:26:56.439
<v Speaker 3>if you're out having fun or do you know, it's

0:26:56.480 --> 0:27:00.399
<v Speaker 3>did you did you do a good job? That always

0:27:00.520 --> 0:27:03.840
<v Speaker 3>resonated with me, and that became part of what motivated

0:27:03.920 --> 0:27:08.919
<v Speaker 3>me early in my career. And because I didn't know better,

0:27:09.040 --> 0:27:12.840
<v Speaker 3>I didn't know that, you know, the probabilities of me

0:27:12.960 --> 0:27:15.679
<v Speaker 3>being a CEO of the tenth largest commercial bank in

0:27:15.720 --> 0:27:19.480
<v Speaker 3>the country were almost infinite, you know, one and ah,

0:27:20.160 --> 0:27:25.159
<v Speaker 3>you know, a couple hundred plus million, So I didn't

0:27:25.680 --> 0:27:28.359
<v Speaker 3>didn't think about it. In the terms of playing the

0:27:28.400 --> 0:27:30.960
<v Speaker 3>odds here. I just wanted to do the right thing.

0:27:31.840 --> 0:27:35.040
<v Speaker 3>I wanted to learn, I wanted to get better, and

0:27:35.080 --> 0:27:37.919
<v Speaker 3>I still have those you know, that yearning and just

0:27:37.960 --> 0:27:39.680
<v Speaker 3>like you do, which is why you do what you do.

0:27:40.520 --> 0:27:43.679
<v Speaker 3>You're going to help people. I think throughout your life,

0:27:44.400 --> 0:27:48.879
<v Speaker 3>right when your life's over, if you are in that

0:27:48.960 --> 0:27:53.359
<v Speaker 3>last moment, I suspect you will be helping someone. You know,

0:27:53.400 --> 0:27:55.920
<v Speaker 3>your family, of course, but beyond your family, you'll be

0:27:55.960 --> 0:28:00.919
<v Speaker 3>helping people because that you have that in your body,

0:28:01.080 --> 0:28:06.640
<v Speaker 3>in your spirit. You have that insatiable desire to make

0:28:06.680 --> 0:28:09.960
<v Speaker 3>an impact. And you've done it throughout all your life.

0:28:10.200 --> 0:28:13.560
<v Speaker 3>You've done it since you were nineteen. And for me,

0:28:13.880 --> 0:28:16.960
<v Speaker 3>it took a little bit longer to start because I

0:28:17.160 --> 0:28:21.760
<v Speaker 3>was unclear what I wanted, although I knew I wanted

0:28:21.800 --> 0:28:24.640
<v Speaker 3>some of these elements, and I wanted to move out

0:28:24.680 --> 0:28:26.600
<v Speaker 3>of a small town. I didn't grow up in la

0:28:26.720 --> 0:28:29.240
<v Speaker 3>like you did, and so I didn't know what a

0:28:29.280 --> 0:28:31.720
<v Speaker 3>big city. A big city to me is, you know,

0:28:31.760 --> 0:28:37.000
<v Speaker 3>five thousand people it was at the time, but you know,

0:28:37.080 --> 0:28:40.760
<v Speaker 3>so things progress and you learn and you you you

0:28:41.040 --> 0:28:46.880
<v Speaker 3>you know, you create relationships, you hopefully can find people

0:28:47.040 --> 0:28:51.240
<v Speaker 3>like you, and hundreds of thousands of people who watch

0:28:51.800 --> 0:28:55.840
<v Speaker 3>your videos, who watch you on YouTube, who listen to you.

0:28:55.960 --> 0:29:00.440
<v Speaker 3>Now you know you're impacting and some of what you

0:29:00.520 --> 0:29:04.040
<v Speaker 3>say and do they'll follow. And so you know you

0:29:04.160 --> 0:29:08.240
<v Speaker 3>have this incredible opportunity now with your podcast to impact

0:29:08.280 --> 0:29:12.520
<v Speaker 3>lives around the world. And I know that for you,

0:29:12.600 --> 0:29:14.280
<v Speaker 3>it's very motivational.

0:29:15.400 --> 0:29:18.920
<v Speaker 2>Yes, and I want it is very motivational.

0:29:19.000 --> 0:29:22.160
<v Speaker 1>And every time I talk to you privately or publicly,

0:29:22.200 --> 0:29:24.920
<v Speaker 1>I'm inspired by you. I want people to understand two

0:29:24.920 --> 0:29:27.080
<v Speaker 1>things before they get off this podcast with us today.

0:29:27.600 --> 0:29:30.720
<v Speaker 1>One your backstory, which we're gonna get to no matter

0:29:30.720 --> 0:29:33.200
<v Speaker 1>how many times I have to ask you, but we

0:29:33.200 --> 0:29:35.560
<v Speaker 1>can get to that in a moment. I really want

0:29:35.560 --> 0:29:37.120
<v Speaker 1>to drill down to how do you get become such

0:29:37.120 --> 0:29:40.480
<v Speaker 1>a nice, decent human being that I actually like and respect.

0:29:41.040 --> 0:29:45.840
<v Speaker 1>But before we get to that, please unpack as best

0:29:45.880 --> 0:29:49.520
<v Speaker 1>you can the mystery of banking for the general audience.

0:29:49.600 --> 0:29:50.160
<v Speaker 2>What are some.

0:29:53.280 --> 0:30:01.480
<v Speaker 1>Just misnombers or presumptions or mistakes of understanding misperceptions about

0:30:01.520 --> 0:30:04.560
<v Speaker 1>banking that we can clear up right here, right now

0:30:04.760 --> 0:30:06.880
<v Speaker 1>to hopefully help to set people free.

0:30:07.280 --> 0:30:09.480
<v Speaker 3>Sure, well, John, you touched on this a little bit

0:30:09.480 --> 0:30:12.280
<v Speaker 3>earlier in terms of how you you you act right,

0:30:13.000 --> 0:30:16.360
<v Speaker 3>if you're We view it as a relationship and a

0:30:16.440 --> 0:30:22.360
<v Speaker 3>factor of trust, and if there's an issue, you'll communicate it.

0:30:22.880 --> 0:30:26.360
<v Speaker 3>If there's a problem, you'll work to solve it. Those

0:30:26.600 --> 0:30:31.240
<v Speaker 3>elements of a relationship are so very important. And it's

0:30:31.280 --> 0:30:33.920
<v Speaker 3>harder as these banks get bigger and and you know,

0:30:33.960 --> 0:30:39.680
<v Speaker 3>are the pace of life accelerates around us. But I

0:30:39.720 --> 0:30:44.600
<v Speaker 3>think that's still the essence of good banking and good

0:30:44.600 --> 0:30:51.680
<v Speaker 3>business people and relationships. Technology enables, but it's people in

0:30:51.720 --> 0:30:56.240
<v Speaker 3>relationships and so connecting and you know, your word is

0:30:56.280 --> 0:31:01.240
<v Speaker 3>your bond, and and it is for me. I can't

0:31:01.440 --> 0:31:05.560
<v Speaker 3>legally do business on a handshake, but if I could,

0:31:05.640 --> 0:31:07.880
<v Speaker 3>there would be people like you I would do it with.

0:31:09.360 --> 0:31:13.920
<v Speaker 3>Can't do that anymore, but we can connect with each

0:31:14.000 --> 0:31:17.040
<v Speaker 3>other and look at each other, get a general understanding

0:31:17.600 --> 0:31:21.840
<v Speaker 3>of what you're hoping to achieve, look at it, maybe

0:31:21.880 --> 0:31:24.840
<v Speaker 3>a little more in depth, depending on what the aspiration

0:31:24.960 --> 0:31:29.120
<v Speaker 3>and need is. And then you know, we've got to

0:31:29.160 --> 0:31:31.800
<v Speaker 3>document it with a legal document. But when we say

0:31:31.840 --> 0:31:34.680
<v Speaker 3>we're going to do something looking at each other, making

0:31:34.720 --> 0:31:37.400
<v Speaker 3>a handshake, whatever it is, and we do it, we

0:31:37.440 --> 0:31:40.440
<v Speaker 3>do it. The rest of it's a formality. So I

0:31:40.480 --> 0:31:46.000
<v Speaker 3>think that approach of building credibility and trust is really important.

0:31:46.360 --> 0:31:48.640
<v Speaker 3>I was sitting do one story. I was sitting at

0:31:48.920 --> 0:31:52.080
<v Speaker 3>an event we had a couple of years ago, and

0:31:52.160 --> 0:31:56.000
<v Speaker 3>one of the retired Supreme Court state justices here said

0:31:56.560 --> 0:31:58.760
<v Speaker 3>she loved banking with us, and I said, thank you.

0:31:58.800 --> 0:32:01.280
<v Speaker 3>I thought it was one of these like obligatory things.

0:32:01.360 --> 0:32:03.120
<v Speaker 3>She's at our events, she's saying it, and I said, no,

0:32:03.240 --> 0:32:05.200
<v Speaker 3>I really do. And I said, well, tell me why

0:32:05.240 --> 0:32:09.640
<v Speaker 3>you do. Because I couldn't go to college unless I

0:32:09.760 --> 0:32:13.360
<v Speaker 3>borrowed money, and my mother went to every bank, and

0:32:13.400 --> 0:32:17.280
<v Speaker 3>you were the last stop. You were the last stop.

0:32:17.520 --> 0:32:21.720
<v Speaker 3>If you didn't make that loan, I wasn't going to college, right.

0:32:22.120 --> 0:32:25.240
<v Speaker 3>And I don't hear that a lot, but I hear

0:32:25.280 --> 0:32:29.880
<v Speaker 3>it with some regularity where what we've done has made

0:32:29.880 --> 0:32:34.040
<v Speaker 3>a difference. We have a program that we talk about

0:32:34.840 --> 0:32:38.920
<v Speaker 3>in our mortgage lending where we try to make it

0:32:39.240 --> 0:32:44.040
<v Speaker 3>real for our colleagues. It's called a home not a file,

0:32:45.160 --> 0:32:49.120
<v Speaker 3>because you process hundreds of thousands of mortgage loans, but

0:32:49.240 --> 0:32:52.360
<v Speaker 3>when you connect it with the video of why that

0:32:52.440 --> 0:32:57.480
<v Speaker 3>home was important to that individual, oftentimes it's a first home.

0:32:59.440 --> 0:33:03.080
<v Speaker 3>It it you can't help but be drawn in. You're

0:33:03.480 --> 0:33:06.000
<v Speaker 3>you're you're obviously making a loan and you're doing doing

0:33:06.120 --> 0:33:10.040
<v Speaker 3>your work, but you're impacting lives and it could be

0:33:10.120 --> 0:33:12.360
<v Speaker 3>a family, could be somebody el rely, could be a vetteran,

0:33:12.360 --> 0:33:16.160
<v Speaker 3>it could be somebody disabled. You're impacting lives. So we

0:33:16.360 --> 0:33:18.720
<v Speaker 3>are blessed with the nature of the business we do.

0:33:19.360 --> 0:33:22.880
<v Speaker 3>And that's what I find so inspirational. And for me

0:33:23.280 --> 0:33:28.240
<v Speaker 3>coming from a like a very rural background, blue collar.

0:33:28.440 --> 0:33:31.920
<v Speaker 3>You know, if you said CEO, I, you know, it

0:33:31.920 --> 0:33:33.760
<v Speaker 3>could have been a donut for all I knew. I

0:33:33.760 --> 0:33:36.760
<v Speaker 3>had no idea what that was growing up. And so

0:33:37.400 --> 0:33:42.280
<v Speaker 3>it's this steady learning and willingness to engage with others

0:33:42.760 --> 0:33:46.040
<v Speaker 3>and against the value set of trying to help people.

0:33:46.920 --> 0:33:51.240
<v Speaker 3>And I think our industries replete with I know here

0:33:51.240 --> 0:33:53.840
<v Speaker 3>at Huntington, our colleagues feel that way. They want to help,

0:33:53.880 --> 0:33:54.880
<v Speaker 3>they want to do the right thing, they want to

0:33:54.880 --> 0:33:57.440
<v Speaker 3>help people. And uh, that's why we talk about a

0:33:57.480 --> 0:33:58.760
<v Speaker 3>purpose statement so often.

0:34:00.920 --> 0:34:04.000
<v Speaker 1>So something's odd about the way to the audience, they

0:34:04.000 --> 0:34:06.000
<v Speaker 1>will hear it, not odd for me. They will hear

0:34:06.040 --> 0:34:08.400
<v Speaker 1>what you're saying, and they just they're going to a

0:34:08.400 --> 0:34:10.160
<v Speaker 1>lot of the audience members going to scratch their heads

0:34:10.160 --> 0:34:12.760
<v Speaker 1>because they're like, no, wait a minute. This guy's basically

0:34:12.800 --> 0:34:16.560
<v Speaker 1>saying he wants to make loans, he wants to provide

0:34:16.560 --> 0:34:22.200
<v Speaker 1>access to capital, that if somebody's reasonable and trustworthy and

0:34:22.200 --> 0:34:24.680
<v Speaker 1>all that stuff, he's going to make them alone. But

0:34:24.800 --> 0:34:29.200
<v Speaker 1>aren't banks, you know, discriminatory? That's what they've heard. Aren't

0:34:29.200 --> 0:34:32.480
<v Speaker 1>banks racist? Is what they've heard. And what I would

0:34:32.480 --> 0:34:35.040
<v Speaker 1>say is, if you're dealing with a bank one hundred

0:34:35.040 --> 0:34:36.920
<v Speaker 1>and fifty years ago or two hundred years ago in

0:34:36.960 --> 0:34:41.480
<v Speaker 1>America and that bank was family owned in a small

0:34:41.520 --> 0:34:44.760
<v Speaker 1>town in the South or wherever, or maybe even the Midwest,

0:34:45.840 --> 0:34:47.759
<v Speaker 1>if that was a small, family owned bank, they might

0:34:47.800 --> 0:34:50.839
<v Speaker 1>have been had some interesting views in the world, and

0:34:50.920 --> 0:34:53.720
<v Speaker 1>they were basically only lending to their friends and family

0:34:53.719 --> 0:34:55.680
<v Speaker 1>members and business owners that they knew, and they were

0:34:55.719 --> 0:34:57.359
<v Speaker 1>of the size they could do that, and they could

0:34:57.360 --> 0:35:01.560
<v Speaker 1>make money just on recycling that capital amongst their crew

0:35:01.680 --> 0:35:06.080
<v Speaker 1>of boutique businesses and whatever. But banking, I'm saying this,

0:35:06.120 --> 0:35:07.960
<v Speaker 1>but making a statement. This is the statements leading to

0:35:08.000 --> 0:35:10.080
<v Speaker 1>a question, Steve. But banking has changed.

0:35:10.080 --> 0:35:10.680
<v Speaker 2>In my view.

0:35:11.760 --> 0:35:16.480
<v Speaker 1>Banks now are now mostly publicly traded Uh, they're highly

0:35:16.640 --> 0:35:20.360
<v Speaker 1>regulated by the Federal Deposit Insurance Corporation, by the Federal

0:35:20.400 --> 0:35:22.759
<v Speaker 1>Reserve in some cases. Going to meet the FED chairman

0:35:22.800 --> 0:35:25.120
<v Speaker 1>actually later this week. I think it's a good man

0:35:25.320 --> 0:35:28.160
<v Speaker 1>by maybe in some cases by the o SEC the

0:35:28.239 --> 0:35:30.200
<v Speaker 1>Office the Contra of the currency, in some cases by

0:35:30.200 --> 0:35:35.720
<v Speaker 1>a state regulator, and the consumer protection Consumer Protection Agency

0:35:36.040 --> 0:35:39.440
<v Speaker 1>also in some cases and in the SEC also possibly

0:35:39.480 --> 0:35:43.560
<v Speaker 1>securities exchange because they're publicly traded. And I've got the banks,

0:35:44.040 --> 0:35:47.560
<v Speaker 1>I mean everybody essentially, if you have a diversified portfolio,

0:35:47.600 --> 0:35:51.479
<v Speaker 1>you've got banks shares in your four oh one K plan.

0:35:51.880 --> 0:35:54.719
<v Speaker 1>The bank has to make loans if they're going to

0:35:54.800 --> 0:35:57.960
<v Speaker 1>be profitable and successful. They can't afford to do it

0:35:58.080 --> 0:35:59.960
<v Speaker 1>was they were. If they were backwards at the leader

0:36:00.080 --> 0:36:02.040
<v Speaker 1>ship level, they can't. If they were not a stage

0:36:02.040 --> 0:36:04.000
<v Speaker 1>state Steve Steinauer, they were the opposite of Steve.

0:36:04.120 --> 0:36:05.200
<v Speaker 2>They couldn't afford to do.

0:36:06.960 --> 0:36:10.359
<v Speaker 1>Racist policies, to be blunt with it in twenty twenty six,

0:36:10.400 --> 0:36:12.799
<v Speaker 1>because there's too much competition and you'll go out of

0:36:12.800 --> 0:36:16.200
<v Speaker 1>business because racism is a bad business model. And before

0:36:16.200 --> 0:36:18.480
<v Speaker 1>you answer that, I'm gonna answer a question that you

0:36:18.520 --> 0:36:21.319
<v Speaker 1>didn't that just below your pay grade. Let me just

0:36:21.320 --> 0:36:27.720
<v Speaker 1>say this banking is basically administrative costs, well, cost of savings,

0:36:27.719 --> 0:36:30.120
<v Speaker 1>costs of the money to say it's a savings account.

0:36:30.360 --> 0:36:34.400
<v Speaker 1>Administrative costs, let's say two percent on top of that, uh,

0:36:34.440 --> 0:36:38.000
<v Speaker 1>and then profit let's say that's three percent whatever, pick

0:36:38.040 --> 0:36:41.760
<v Speaker 1>a number, and that combined is the cost of capital.

0:36:42.600 --> 0:36:44.400
<v Speaker 1>And they want to make that rent that out. As

0:36:44.440 --> 0:36:46.560
<v Speaker 1>Steve said, he want to rent it out, rent it out,

0:36:46.719 --> 0:36:48.800
<v Speaker 1>and he wants to make some assurances. Bankers want to

0:36:48.800 --> 0:36:50.960
<v Speaker 1>have some insurance. They've gotta get it back because they're

0:36:50.960 --> 0:36:52.680
<v Speaker 1>just renting the money and they have to get it back,

0:36:52.840 --> 0:36:54.839
<v Speaker 1>so they could rent it out to somebody else, and

0:36:55.000 --> 0:36:59.799
<v Speaker 1>they need that profit that's inmbedded there? Did I do

0:36:59.880 --> 0:37:03.840
<v Speaker 1>a decent job and going over two hundred years of

0:37:03.960 --> 0:37:08.200
<v Speaker 1>banking and why banking has changed such that they should

0:37:08.239 --> 0:37:12.120
<v Speaker 1>listen to what you're saying now about being the people's banker.

0:37:14.480 --> 0:37:16.560
<v Speaker 3>Well, I think there are a lot of people like

0:37:16.680 --> 0:37:20.760
<v Speaker 3>me in the industry, so I'm not special by any stretch.

0:37:22.640 --> 0:37:26.080
<v Speaker 3>So begin with that. But the nature of what we

0:37:26.200 --> 0:37:30.040
<v Speaker 3>do you describe very accurately. You know, these bank branches,

0:37:30.320 --> 0:37:34.440
<v Speaker 3>there's a certain amount of cost in running the operation.

0:37:36.360 --> 0:37:40.600
<v Speaker 3>So when we're renting money, it's the cost of the deposit,

0:37:40.920 --> 0:37:43.160
<v Speaker 3>what's the interest paid on it, it's the overhead, and

0:37:43.200 --> 0:37:46.759
<v Speaker 3>then there's a profit margin. But the nature of what

0:37:46.800 --> 0:37:50.920
<v Speaker 3>we're doing is very competitive at thousands and thousands of

0:37:50.960 --> 0:37:55.440
<v Speaker 3>banks and even more credit unions, and so the the

0:37:55.719 --> 0:38:01.759
<v Speaker 3>the impetus to make more loans is in the business model.

0:38:03.280 --> 0:38:06.000
<v Speaker 3>It's in the business. It's inherent in the business model.

0:38:06.920 --> 0:38:10.920
<v Speaker 3>Good loans, so loans that will ultimately get repaid. And

0:38:11.000 --> 0:38:15.640
<v Speaker 3>so whether it's a bank or credit unior, some other

0:38:15.680 --> 0:38:19.400
<v Speaker 3>financial institution that does this type of business, I think

0:38:19.480 --> 0:38:25.200
<v Speaker 3>there's a capacity inherent to extend credit and we certainly

0:38:25.239 --> 0:38:30.520
<v Speaker 3>view that as an opportunity. Now we build relationships. We

0:38:30.560 --> 0:38:34.359
<v Speaker 3>don't just make loans. We have checking accounts, we have

0:38:34.480 --> 0:38:39.560
<v Speaker 3>credit cards or debit cards. Maybe have a mortgage or

0:38:39.560 --> 0:38:42.120
<v Speaker 3>a home improvement loan. Maybe it's a small business loan

0:38:42.480 --> 0:38:46.120
<v Speaker 3>or an SBA loan. Maybe we take care of some

0:38:46.280 --> 0:38:50.319
<v Speaker 3>of the financial planning and investments that the family or

0:38:50.360 --> 0:38:53.640
<v Speaker 3>the business wants to. Those sorts of things all add

0:38:53.719 --> 0:38:57.000
<v Speaker 3>up to a relationship. And that's the nature of our

0:38:57.040 --> 0:39:00.759
<v Speaker 3>business as opposed to well, we only make loans or

0:39:00.800 --> 0:39:04.840
<v Speaker 3>we only take deposits. And so that comes back to

0:39:05.000 --> 0:39:08.120
<v Speaker 3>people and relationships, and if you're trying to help people,

0:39:08.160 --> 0:39:10.879
<v Speaker 3>if you're trying to look out for what's in their

0:39:10.960 --> 0:39:13.560
<v Speaker 3>interests as well, because the better they do, the better

0:39:13.600 --> 0:39:17.600
<v Speaker 3>we do. The better the communities we serve do, and

0:39:17.640 --> 0:39:20.520
<v Speaker 3>the people in those communities, the better we do. We

0:39:20.640 --> 0:39:23.600
<v Speaker 3>have some amount of market share every place we're doing business.

0:39:24.600 --> 0:39:28.120
<v Speaker 3>The better that market does, that geography, that town, that city,

0:39:28.200 --> 0:39:31.759
<v Speaker 3>that region, the better we do. So there's a lot

0:39:31.800 --> 0:39:37.080
<v Speaker 3>of parallel interest in this equation. And I'm a big

0:39:37.120 --> 0:39:43.440
<v Speaker 3>believer that in capitalism and that capitalism will continue to evolve.

0:39:44.280 --> 0:39:47.760
<v Speaker 3>It will continue to I hope, have a conscious it'll

0:39:47.760 --> 0:39:52.680
<v Speaker 3>continue to make opportunities available for people of all races,

0:39:52.840 --> 0:39:57.440
<v Speaker 3>of all income walks of immigrants, and people that have

0:39:57.480 --> 0:39:59.000
<v Speaker 3>been here multi generations.

0:40:03.560 --> 0:40:09.560
<v Speaker 1>The Lift Local program in the context of what you

0:40:09.600 --> 0:40:13.520
<v Speaker 1>just said, could be viewed, and this is I'm thinking

0:40:13.560 --> 0:40:16.000
<v Speaker 1>about my new book Capitalism for All and its theory,

0:40:16.080 --> 0:40:18.000
<v Speaker 1>it's philosophy of inclusive economics.

0:40:18.160 --> 0:40:21.759
<v Speaker 2>Growth of market share could be views.

0:40:21.800 --> 0:40:24.480
<v Speaker 1>Not only is it moral and the right thing to do,

0:40:27.440 --> 0:40:29.880
<v Speaker 1>not only to help you comply with community investment actor

0:40:30.280 --> 0:40:35.400
<v Speaker 1>or what other acts might be appropriate, but primarily, sorry,

0:40:35.480 --> 0:40:39.239
<v Speaker 1>I'm thinking this, this is a business development activity. You're

0:40:39.280 --> 0:40:41.960
<v Speaker 1>growing you like you're doing a research and development and

0:40:42.000 --> 0:40:46.480
<v Speaker 1>business development for an emerging market. You're hoping. I hadn't

0:40:46.480 --> 0:40:49.040
<v Speaker 1>put this together into this interview. Actually, Steve, as you

0:40:49.080 --> 0:40:52.200
<v Speaker 1>were talking, you're hoping. My guess is you're hoping.

0:40:51.880 --> 0:40:57.840
<v Speaker 5>That these these micro loans build a relationship with you

0:40:57.960 --> 0:41:02.319
<v Speaker 5>and grow their business and join your portfolio as a

0:41:02.360 --> 0:41:06.000
<v Speaker 5>mainstream slaw business loan, and then.

0:41:06.320 --> 0:41:10.640
<v Speaker 1>Then go parallel park on individual family checking accounts and

0:41:10.680 --> 0:41:16.120
<v Speaker 1>savings accounts, and parallel park and a home mortgage as

0:41:16.120 --> 0:41:18.800
<v Speaker 1>they become a homeowner and multiple homeowners in that family,

0:41:18.800 --> 0:41:23.040
<v Speaker 1>as they build wealth in parallel park in the investment

0:41:23.120 --> 0:41:27.080
<v Speaker 1>banking group at Huntington, in parallel park in the private

0:41:27.120 --> 0:41:30.440
<v Speaker 1>banking group, as you built well in parallel park with

0:41:30.640 --> 0:41:34.400
<v Speaker 1>the investment management section of the I mean, am I

0:41:34.400 --> 0:41:37.520
<v Speaker 1>getting this right? I mean, it's it's it's it's enlightened

0:41:37.520 --> 0:41:38.120
<v Speaker 1>self interest.

0:41:38.800 --> 0:41:42.960
<v Speaker 3>It is, it is, and it's it's in this umbrella though,

0:41:43.120 --> 0:41:49.800
<v Speaker 3>of doing good, helping people, helping businesses. And so that's

0:41:50.000 --> 0:41:53.440
<v Speaker 3>what your book on capitalism and what you've shared about

0:41:53.520 --> 0:41:58.160
<v Speaker 3>enlightened capitalism over the years, all about this isn't a handout,

0:41:58.239 --> 0:42:01.920
<v Speaker 3>This isn't a give away, right. This is intended to

0:42:02.080 --> 0:42:07.520
<v Speaker 3>make good decisions that benefit people in businesses, but also

0:42:07.640 --> 0:42:13.799
<v Speaker 3>benefit banks or other firms as they go forward. We

0:42:13.880 --> 0:42:22.000
<v Speaker 3>don't have to be limited by historic thinking you used,

0:42:22.200 --> 0:42:25.400
<v Speaker 3>you know, century and a half, two centuries ago, you know,

0:42:25.560 --> 0:42:28.719
<v Speaker 3>lending just to people you really knew. There's a lot

0:42:28.719 --> 0:42:33.520
<v Speaker 3>more information available now. The benefit of Lift Local and

0:42:33.560 --> 0:42:37.919
<v Speaker 3>the training program you provide your team does is that

0:42:38.200 --> 0:42:43.759
<v Speaker 3>there is a credible, third party national business resource available

0:42:44.160 --> 0:42:49.600
<v Speaker 3>to help people understand what they need to do, what

0:42:49.760 --> 0:42:52.960
<v Speaker 3>the expectations are if they're going to create a business.

0:42:52.960 --> 0:42:55.760
<v Speaker 3>And it's not for everyone. I mean it's really hard,

0:42:56.280 --> 0:43:00.480
<v Speaker 3>really hard. You were talking again about eighteen hours a day. Instance,

0:43:00.680 --> 0:43:04.480
<v Speaker 3>you're nineteen. A lot of people, our children look at

0:43:04.520 --> 0:43:06.239
<v Speaker 3>me and say, I don't want to work that hard,

0:43:07.040 --> 0:43:11.000
<v Speaker 3>which is their decision. You may have something similar cousins

0:43:11.080 --> 0:43:11.880
<v Speaker 3>or family members.

0:43:12.040 --> 0:43:14.160
<v Speaker 2>Oh yes, oh yes, right, But.

0:43:14.200 --> 0:43:16.799
<v Speaker 3>For me it's a privilege. I don't see it as work.

0:43:17.520 --> 0:43:20.000
<v Speaker 3>I see it as something I'm fortunate to be able

0:43:20.080 --> 0:43:24.239
<v Speaker 3>to do. And I think you feel the sandwich one and.

0:43:26.640 --> 0:43:30.600
<v Speaker 1>I'm the most successful financially successful people in my person

0:43:30.640 --> 0:43:35.280
<v Speaker 1>in my lineage, my direct lineage, going back to slavery

0:43:35.800 --> 0:43:39.600
<v Speaker 1>to present. My second grade grandfather was a slave, as example.

0:43:40.239 --> 0:43:43.520
<v Speaker 1>And my wife's the most successful person in her lineage,

0:43:43.960 --> 0:43:46.279
<v Speaker 1>and her father is the most successful person in his

0:43:46.440 --> 0:43:50.640
<v Speaker 1>lineage and mom, and we have a responsibility being in

0:43:50.640 --> 0:43:54.400
<v Speaker 1>those positions to be compassion to be empathetic, but not

0:43:54.440 --> 0:43:56.920
<v Speaker 1>to give handouts, because that doesn't help anybody.

0:43:57.239 --> 0:44:01.200
<v Speaker 2>You want to get a hand up and you and and.

0:44:01.120 --> 0:44:04.239
<v Speaker 1>To teach people how to to do for themselves and

0:44:04.280 --> 0:44:08.279
<v Speaker 1>become independent. And yes, give them a little seedcorn, give

0:44:08.320 --> 0:44:10.080
<v Speaker 1>them a little encouragement, a little support, but at some

0:44:10.120 --> 0:44:12.120
<v Speaker 1>point you got to do for self. And one of

0:44:12.120 --> 0:44:14.880
<v Speaker 1>the things I want the audience to understand is the

0:44:14.880 --> 0:44:16.799
<v Speaker 1>one of the reasons that Operations Hope chose to not

0:44:16.920 --> 0:44:19.719
<v Speaker 1>be bank itself. Well, first of all, I didn't want

0:44:19.760 --> 0:44:22.520
<v Speaker 1>to compete with I didn't want to become the new

0:44:22.520 --> 0:44:26.320
<v Speaker 1>Freedoman's Bank and compete with my friend and partner Steve Steinower,

0:44:26.280 --> 0:44:29.719
<v Speaker 1>a hunting bank or whoever else, right, Uh, But I

0:44:29.719 --> 0:44:34.560
<v Speaker 1>could be a unique catalyst as an educator, as a counselor,

0:44:34.560 --> 0:44:38.880
<v Speaker 1>as a coach to get the people who are qualified

0:44:38.880 --> 0:44:43.160
<v Speaker 1>morally but not mathematically. Their credit score stinks to me,

0:44:43.360 --> 0:44:46.720
<v Speaker 1>he can't. Steve can't say it. He'll be sued. Somebody

0:44:46.800 --> 0:44:49.360
<v Speaker 1>will find some way, some way to sue him. Is

0:44:49.360 --> 0:44:51.719
<v Speaker 1>he's blunt, But I can be blunt. I'm not regulated

0:44:51.800 --> 0:44:54.719
<v Speaker 1>like that. If your credit score is told from the

0:44:54.719 --> 0:44:57.200
<v Speaker 1>flow up, Steve can't give you a loan, no matter

0:44:57.280 --> 0:44:59.319
<v Speaker 1>how much he likes you. And if your in the

0:44:59.360 --> 0:45:03.600
<v Speaker 1>average credit score for underserved population six hundred six point

0:45:03.600 --> 0:45:07.960
<v Speaker 1>twenty six point forty for big swashes of this country,

0:45:08.920 --> 0:45:11.920
<v Speaker 1>of all races, does not allow Steve to give you

0:45:12.880 --> 0:45:17.000
<v Speaker 1>a decent home loan at fixed rates, at prime rates.

0:45:17.160 --> 0:45:19.200
<v Speaker 1>He can't do it. He needs you at sixt eighty

0:45:19.200 --> 0:45:22.200
<v Speaker 1>to seven hundred. He can't give you a small business

0:45:22.200 --> 0:45:25.640
<v Speaker 1>loan because that's riskiest credit he's got, is a small

0:45:25.680 --> 0:45:28.160
<v Speaker 1>business loan, even with an SBA guarantee. He needs you

0:45:28.280 --> 0:45:32.120
<v Speaker 1>up in that seven hundred range if possible. Maybe he

0:45:32.120 --> 0:45:34.799
<v Speaker 1>can make some exceptions, but you shouldn't be looking for

0:45:34.840 --> 0:45:35.360
<v Speaker 1>the exception.

0:45:35.840 --> 0:45:36.600
<v Speaker 2>You should be looking.

0:45:37.440 --> 0:45:41.600
<v Speaker 1>Is better to underestimate and overperform than underestimating or to overestimated,

0:45:41.680 --> 0:45:45.440
<v Speaker 1>underperform and Steve's and his people are looking for character

0:45:45.640 --> 0:45:49.000
<v Speaker 1>and not just credit. And if they see you aspiring,

0:45:49.040 --> 0:45:52.239
<v Speaker 1>seeing you working hard, seeing you trying, they may give

0:45:52.280 --> 0:45:56.040
<v Speaker 1>you that secure credit card or that account that you

0:45:56.080 --> 0:45:58.960
<v Speaker 1>actually don't really qualify but you're run on the edge,

0:45:59.280 --> 0:46:01.440
<v Speaker 1>but they want to see you then perform and prove

0:46:01.480 --> 0:46:03.799
<v Speaker 1>that they're right that go to the next level, then

0:46:04.000 --> 0:46:07.400
<v Speaker 1>the next span your credit line. And I mean that's

0:46:07.480 --> 0:46:10.279
<v Speaker 1>how it was for me coming up when I you know,

0:46:10.560 --> 0:46:14.240
<v Speaker 1>and and we have an unsecure credit line, seven figure

0:46:14.280 --> 0:46:16.680
<v Speaker 1>credit lines now, but I started out with a twenty

0:46:16.680 --> 0:46:19.120
<v Speaker 1>five thousand dollars credit line and operation to hope and

0:46:19.520 --> 0:46:21.839
<v Speaker 1>a three hundred dollars credit card for me. So I'm

0:46:21.880 --> 0:46:25.359
<v Speaker 1>telling you as a bridge to Steve and the one

0:46:25.360 --> 0:46:27.319
<v Speaker 1>of the twenty largest bank in America and ten fardest

0:46:27.360 --> 0:46:30.120
<v Speaker 1>commercial banks, I want you to be his client. I

0:46:30.160 --> 0:46:33.800
<v Speaker 1>want him to know your name. I want brand Standards

0:46:33.960 --> 0:46:35.839
<v Speaker 1>to call you and say, I'm just checking on you.

0:46:35.960 --> 0:46:38.480
<v Speaker 1>That's one of his top people at the bank. I

0:46:38.480 --> 0:46:40.400
<v Speaker 1>want Stacy to know who you are in the community.

0:46:40.840 --> 0:46:42.839
<v Speaker 1>But you've got to do your part to meet him

0:46:42.880 --> 0:46:46.000
<v Speaker 1>half way. Get the credit score up, the debt down,

0:46:46.040 --> 0:46:49.800
<v Speaker 1>savings up, so you meet his criteria so he doesn't

0:46:49.800 --> 0:46:54.760
<v Speaker 1>criticized by his regulator, the bank regulator. Did I explain

0:46:54.880 --> 0:46:57.560
<v Speaker 1>your conumdrum and your opportunity reasonably?

0:46:57.560 --> 0:47:00.319
<v Speaker 3>Will? You did, John very well? As usual, you know

0:47:00.400 --> 0:47:03.799
<v Speaker 3>this so well. But you also offer a service to

0:47:03.880 --> 0:47:07.759
<v Speaker 3>try and help people improve their credit score. And so

0:47:08.880 --> 0:47:12.120
<v Speaker 3>let me turn the table here. So would with a

0:47:12.200 --> 0:47:16.160
<v Speaker 3>question for you, would you share with your listeners some

0:47:16.200 --> 0:47:18.960
<v Speaker 3>of the key ways they could do that, including working

0:47:18.960 --> 0:47:21.560
<v Speaker 3>with your team. But there are there are a couple

0:47:21.560 --> 0:47:24.680
<v Speaker 3>of steps in particularly, I think that they'd be common denominators.

0:47:25.000 --> 0:47:26.560
<v Speaker 3>Why don't you share those if you want? Please?

0:47:27.200 --> 0:47:27.760
<v Speaker 2>U sure?

0:47:27.960 --> 0:47:31.120
<v Speaker 1>So when you walk into a hunting in bank branch,

0:47:31.239 --> 0:47:32.880
<v Speaker 1>and by the way, what how many states are you?

0:47:32.920 --> 0:47:33.480
<v Speaker 2>And Steve?

0:47:34.239 --> 0:47:34.759
<v Speaker 3>Twenty one?

0:47:36.239 --> 0:47:37.719
<v Speaker 2>Okay? And how many branches do you have?

0:47:39.120 --> 0:47:42.839
<v Speaker 3>Just about fifteen hundred? And how many employees do you have?

0:47:44.120 --> 0:47:44.719
<v Speaker 3>Twenty seven?

0:47:46.719 --> 0:47:49.040
<v Speaker 2>So? And did I get the asset size right? Tw

0:47:49.120 --> 0:47:50.920
<v Speaker 2>it and eighty.

0:47:50.680 --> 0:47:55.759
<v Speaker 3>Billion two in an eighty plus. Yes, that's what I love.

0:47:55.800 --> 0:47:57.080
<v Speaker 1>When you get the power you don't need to use,

0:47:57.120 --> 0:47:59.799
<v Speaker 1>it's like yeah, yes, give or take. It's much more

0:47:59.800 --> 0:48:05.600
<v Speaker 1>than By the way, if you want their attention, uh,

0:48:06.239 --> 0:48:08.960
<v Speaker 1>you've got to show intention. You've got to show that

0:48:09.040 --> 0:48:16.280
<v Speaker 1>you are credible. And they have limits regulatorily and statutorially

0:48:16.800 --> 0:48:19.200
<v Speaker 1>and with their shareholders about how far they can lean

0:48:19.280 --> 0:48:22.880
<v Speaker 1>into your life without putting themselves at risk. We bridge you,

0:48:23.520 --> 0:48:26.360
<v Speaker 1>We bridge them, so you ever look for hope inside

0:48:26.360 --> 0:48:28.080
<v Speaker 1>inside of hunting in the bank if you can find it,

0:48:28.520 --> 0:48:32.520
<v Speaker 1>or another institution, because you know they will take a

0:48:32.560 --> 0:48:35.520
<v Speaker 1>referral from another institution. By the way, and we can

0:48:35.560 --> 0:48:38.920
<v Speaker 1>get your credit score up initially by removing an error

0:48:39.960 --> 0:48:43.160
<v Speaker 1>if you have if you haven't checked your credit in

0:48:43.239 --> 0:48:47.200
<v Speaker 1>a couple of years, and that's a good portion of Americans,

0:48:46.880 --> 0:48:51.080
<v Speaker 1>there's a large possibility, significant possibility you have an.

0:48:51.000 --> 0:48:51.960
<v Speaker 2>Error on your credit report.

0:48:52.719 --> 0:48:55.400
<v Speaker 1>If we challenge the three credit bureaus by sending a

0:48:55.480 --> 0:48:59.439
<v Speaker 1>letter I opperation to hope with your cooperation, the credit

0:48:59.520 --> 0:49:02.680
<v Speaker 1>bureaus have thirty days to respond to either confirm at

0:49:02.719 --> 0:49:06.040
<v Speaker 1>you or remove it. If they remove it, which happens

0:49:06.120 --> 0:49:10.000
<v Speaker 1>ninety percent of the time, that popped a credit thirty

0:49:10.000 --> 0:49:13.640
<v Speaker 1>points on average. So if you were at five eighty year,

0:49:13.800 --> 0:49:15.759
<v Speaker 1>now at sixteen, if you were at six hundred year,

0:49:15.760 --> 0:49:18.279
<v Speaker 1>now at six thirty. So the banker now sees oh

0:49:18.320 --> 0:49:22.960
<v Speaker 1>my god, you're making improvements. They note your file, and

0:49:23.080 --> 0:49:25.080
<v Speaker 1>so then we start working on a budget. He talked

0:49:25.080 --> 0:49:26.880
<v Speaker 1>about his dad didn't have a budget, he had a

0:49:27.280 --> 0:49:28.960
<v Speaker 1>he had all kind of other challenges deal with. I'm

0:49:28.960 --> 0:49:30.439
<v Speaker 1>gonna get to that his personal story in the minute.

0:49:30.440 --> 0:49:33.319
<v Speaker 1>I didn't know his backstory. But we're going to help

0:49:33.320 --> 0:49:35.880
<v Speaker 1>you create see a budget.

0:49:36.040 --> 0:49:37.359
<v Speaker 2>And when we.

0:49:37.280 --> 0:49:39.440
<v Speaker 1>Do that, you're gonna find if you're spending a lot

0:49:39.480 --> 0:49:41.360
<v Speaker 1>of money on Starbucks or whatever it is you're spending

0:49:41.400 --> 0:49:43.319
<v Speaker 1>on that, you can go get a curate machine at home,

0:49:43.400 --> 0:49:46.120
<v Speaker 1>make your own coffee. Stop smoking it's gonna kill you anyway,

0:49:46.480 --> 0:49:49.319
<v Speaker 1>and save six thousand dollars a year. And if you're

0:49:49.320 --> 0:49:55.080
<v Speaker 1>making forty thousand dollars a year, well, heck that's you know,

0:49:55.400 --> 0:50:00.120
<v Speaker 1>more than ten percent of your annual income, and you

0:50:00.120 --> 0:50:02.399
<v Speaker 1>can recycle that at the savings. You can lower your

0:50:02.520 --> 0:50:05.560
<v Speaker 1>debt to income ratio, which is what they're looking for,

0:50:06.080 --> 0:50:08.799
<v Speaker 1>and get and get a saving out going. And then

0:50:08.800 --> 0:50:12.120
<v Speaker 1>we give you the earned income tax credit. Was you

0:50:12.200 --> 0:50:17.120
<v Speaker 1>making let's sixty thousand dollars a year? By the way, black, white, red, brown, yellow,

0:50:17.200 --> 0:50:19.799
<v Speaker 1>urban world doesn't matter. Uh. One o four Americans who

0:50:19.880 --> 0:50:22.120
<v Speaker 1>qualify for that never asked for it. That's if you

0:50:22.239 --> 0:50:24.080
<v Speaker 1>make it thirty eight thousand dollars a year, and in

0:50:24.160 --> 0:50:26.240
<v Speaker 1>Central Ohio as a teacher and you have three children,

0:50:26.280 --> 0:50:28.040
<v Speaker 1>the government owes you a check for about seven thousand

0:50:28.080 --> 0:50:30.879
<v Speaker 1>dollars if you never filed its retroactive for three years.

0:50:30.880 --> 0:50:33.560
<v Speaker 1>That's almost twenty thousand dollars you can use as the

0:50:33.640 --> 0:50:36.520
<v Speaker 1>down payment on the house from workers you're asking Steve

0:50:36.560 --> 0:50:38.520
<v Speaker 1>Steinauer for from Huntingdon Bank.

0:50:39.080 --> 0:50:41.400
<v Speaker 2>And and then this goes on and goes on and

0:50:41.400 --> 0:50:41.680
<v Speaker 2>goes on.

0:50:41.719 --> 0:50:43.560
<v Speaker 1>We can find credit, we can find you know, you

0:50:43.680 --> 0:50:47.200
<v Speaker 1>got a divorce ten years ago. That charge off of

0:50:47.239 --> 0:50:51.520
<v Speaker 1>one thousand dollars has probably been discounted significantly because they've

0:50:51.520 --> 0:50:54.240
<v Speaker 1>been chasing the debt and they sold it to Joe's

0:50:54.280 --> 0:50:57.200
<v Speaker 1>Finance company or something for five cents on the dollar. Well,

0:50:57.200 --> 0:51:00.920
<v Speaker 1>Steve's only concerned about where you where you resolved that.

0:51:01.080 --> 0:51:04.240
<v Speaker 1>So work with the operation to hope we'll contact Joe's

0:51:04.239 --> 0:51:07.040
<v Speaker 1>finance company who over owns it, will buy it, We'll

0:51:07.040 --> 0:51:08.480
<v Speaker 1>pay it off. You're gonna pay it off if we

0:51:08.560 --> 0:51:11.919
<v Speaker 1>negotiate it, and you're gonna get a discount, and they're

0:51:11.920 --> 0:51:14.680
<v Speaker 1>gonna get a profit, and Steve's gonna get this removed

0:51:14.680 --> 0:51:16.600
<v Speaker 1>from your credit report in a way that he can

0:51:16.640 --> 0:51:18.719
<v Speaker 1>say yes to you. In other words, now your credit

0:51:18.760 --> 0:51:22.360
<v Speaker 1>score goes up again. So we're gonna be the bridge

0:51:22.400 --> 0:51:27.040
<v Speaker 1>and the translator for you to do what you don't

0:51:27.080 --> 0:51:29.160
<v Speaker 1>know you can do, and to help you do and

0:51:29.239 --> 0:51:31.400
<v Speaker 1>help the bank do what they can't do, so the

0:51:31.440 --> 0:51:34.520
<v Speaker 1>bank can tell you yes. The bank does not benefit

0:51:35.360 --> 0:51:40.440
<v Speaker 1>if they can't say yes every day to providing capital

0:51:40.520 --> 0:51:48.920
<v Speaker 1>and credit cannot grow. So oh, I answered that question intelligently, Steve. Steve,

0:51:48.920 --> 0:51:51.120
<v Speaker 1>your background, how'd you become such a decent human being?

0:51:51.160 --> 0:51:53.640
<v Speaker 1>Let's unpack this. I just the more I like, the

0:51:53.640 --> 0:51:55.960
<v Speaker 1>more I hang around you, the more I like. You

0:51:57.200 --> 0:52:00.600
<v Speaker 1>tell us where you grew up, how you grew up,

0:52:01.719 --> 0:52:04.399
<v Speaker 1>and how'd you get here as a human being.

0:52:06.840 --> 0:52:13.200
<v Speaker 3>Well, I grew one of five, second oldest, and you know,

0:52:13.320 --> 0:52:16.719
<v Speaker 3>family didn't have much and so they did have a

0:52:16.800 --> 0:52:24.680
<v Speaker 3>sense of self worth and they were active in their

0:52:24.680 --> 0:52:28.160
<v Speaker 3>own ways in the community. So I had some role

0:52:28.200 --> 0:52:34.280
<v Speaker 3>models in that regard growing up, and I probably didn't

0:52:34.280 --> 0:52:38.720
<v Speaker 3>deserve the education opportunity I got, but somehow they figured

0:52:38.719 --> 0:52:40.640
<v Speaker 3>out how to get five of us through a parochial

0:52:40.760 --> 0:52:45.960
<v Speaker 3>education and that was very discipline based and that was

0:52:46.000 --> 0:52:49.600
<v Speaker 3>good for me because I I might have gone astray.

0:52:50.680 --> 0:52:51.160
<v Speaker 5>But for.

0:52:52.719 --> 0:52:56.279
<v Speaker 3>I refer to them as sisters of no mercy and

0:52:56.320 --> 0:52:58.440
<v Speaker 3>they didn't have any on me early on in life,

0:52:58.480 --> 0:53:03.799
<v Speaker 3>and so I and I needed it. So anyway, that

0:53:03.800 --> 0:53:07.200
<v Speaker 3>that all led to to uh uh you know, a

0:53:07.320 --> 0:53:11.719
<v Speaker 3>route where I was in a position with grandparents and

0:53:11.800 --> 0:53:15.000
<v Speaker 3>parents and seeing that you know, we didn't think we

0:53:15.000 --> 0:53:18.240
<v Speaker 3>were poor. We prayed for the poor. We didn't know better.

0:53:19.920 --> 0:53:23.480
<v Speaker 3>Tell me about all my dad always had most of

0:53:23.520 --> 0:53:26.160
<v Speaker 3>my life, had two jobs. I worked five and a

0:53:26.200 --> 0:53:29.600
<v Speaker 3>half six days a week and my mother worked as well,

0:53:29.760 --> 0:53:32.600
<v Speaker 3>So you know, it was just expected.

0:53:33.760 --> 0:53:34.840
<v Speaker 2>Did they tell you they loved you?

0:53:35.719 --> 0:53:39.239
<v Speaker 1>Of course yes, so you heard that in the house

0:53:39.520 --> 0:53:41.799
<v Speaker 1>you didn't have money, but you had you had love.

0:53:42.080 --> 0:53:46.160
<v Speaker 1>And even though your dad had these challenges, was he

0:53:46.200 --> 0:53:48.480
<v Speaker 1>able to work around that to still embrace you?

0:53:48.560 --> 0:53:49.360
<v Speaker 2>And it was?

0:53:49.440 --> 0:53:52.560
<v Speaker 1>It was in other words, was it was the challenges

0:53:52.560 --> 0:53:55.239
<v Speaker 1>in the household a hindrance or just something that you

0:53:55.239 --> 0:53:58.440
<v Speaker 1>guys managed through and you somehow understood even despite that

0:53:58.480 --> 0:53:58.960
<v Speaker 1>he loved you.

0:53:59.520 --> 0:53:59.680
<v Speaker 5>Well.

0:54:00.120 --> 0:54:04.840
<v Speaker 3>Uh. Addiction is uh problematic for the people around because

0:54:04.840 --> 0:54:07.240
<v Speaker 3>it's hard to understand, particularly as a as a child.

0:54:08.040 --> 0:54:09.680
<v Speaker 3>Uh and you had some of this too as you

0:54:09.719 --> 0:54:12.279
<v Speaker 3>were growing up, John, So, uh, you know what I'm

0:54:12.280 --> 0:54:16.120
<v Speaker 3>talking You know what I'm talking about. And unfortunately, when

0:54:16.239 --> 0:54:21.360
<v Speaker 3>I was in college, he caught himself. He decided only

0:54:21.400 --> 0:54:24.560
<v Speaker 3>that the person with the addiction can do this. He

0:54:24.680 --> 0:54:29.800
<v Speaker 3>caught himself and he had another I don't know, seven

0:54:29.840 --> 0:54:34.120
<v Speaker 3>eight years of largely a sober lifestyle, slip, slip now

0:54:34.160 --> 0:54:38.200
<v Speaker 3>and then and then come back. But uh, you know,

0:54:38.200 --> 0:54:41.600
<v Speaker 3>it took a lot of will because he he uh

0:54:42.160 --> 0:54:47.560
<v Speaker 3>he he uh he imbibed uh uh for many many

0:54:47.640 --> 0:54:49.440
<v Speaker 3>years and so it took a lot of There was

0:54:49.480 --> 0:54:52.680
<v Speaker 3>strength of character, strength of will there that that brought

0:54:52.719 --> 0:54:54.840
<v Speaker 3>him around. So in some ways a role model. And

0:54:54.880 --> 0:54:59.960
<v Speaker 3>it caused me to to uh study addiction and you know,

0:55:00.160 --> 0:55:04.400
<v Speaker 3>Alcoholics Anonymous and other material that might have been available

0:55:04.800 --> 0:55:08.839
<v Speaker 3>back in the late seventies and early eighties and get

0:55:08.960 --> 0:55:14.000
<v Speaker 3>some basic level of what was what he was struggling with.

0:55:14.680 --> 0:55:19.000
<v Speaker 3>And so it made me somewhat more aware and sensitive

0:55:19.080 --> 0:55:23.520
<v Speaker 3>to issues ultimately including mental health.

0:55:24.960 --> 0:55:28.080
<v Speaker 1>Yes, what I the reason I wanted the backstory and

0:55:28.560 --> 0:55:31.319
<v Speaker 1>Steve and I do have this in common. My mom

0:55:31.360 --> 0:55:34.560
<v Speaker 1>and dad voice over money, and there was domestic abuse

0:55:34.560 --> 0:55:36.080
<v Speaker 1>in the house, and they told me they loved me,

0:55:36.120 --> 0:55:38.120
<v Speaker 1>and I believed it. My mother told me she loved

0:55:38.160 --> 0:55:40.319
<v Speaker 1>me every day in my life. My dad loved me too.

0:55:40.520 --> 0:55:43.840
<v Speaker 1>I'm a businessman and an entrepreneur to my dad was

0:55:43.880 --> 0:55:46.440
<v Speaker 1>a businessman and a hustler, and he was a businessman

0:55:46.480 --> 0:55:50.040
<v Speaker 1>because his dad was a sharecropper and all that. But

0:55:50.080 --> 0:55:52.680
<v Speaker 1>I wanted the audience to hear and for those watching

0:55:52.680 --> 0:55:58.120
<v Speaker 1>this on visual media to see that whether you're black

0:55:58.760 --> 0:56:04.440
<v Speaker 1>in urban or white in Midwestern, it's the same experience

0:56:05.600 --> 0:56:08.680
<v Speaker 1>and it's commonality of those experiences that build bonds and

0:56:08.719 --> 0:56:15.280
<v Speaker 1>relationships and friendships and understanding. Don't make presumptions. Don't make assumptions.

0:56:15.320 --> 0:56:18.600
<v Speaker 1>Just because this guy's running one of the top ten

0:56:18.640 --> 0:56:22.520
<v Speaker 1>commercial banks and top twenty banks in America doesn't mean

0:56:22.560 --> 0:56:25.480
<v Speaker 1>he hasn't had challenges and doesn't mean he doesn't understand

0:56:25.520 --> 0:56:29.759
<v Speaker 1>you and doesn't care. When you assume that he doesn't care,

0:56:29.920 --> 0:56:33.759
<v Speaker 1>you've lost. So that's why I want people to hear

0:56:33.800 --> 0:56:36.120
<v Speaker 1>your backstory. As we wrap up, and Steve, I really

0:56:36.120 --> 0:56:39.320
<v Speaker 1>have enjoyed this. I'd like you to spend the last

0:56:39.600 --> 0:56:43.040
<v Speaker 1>four to five minutes just riffing, Just what are the

0:56:43.840 --> 0:56:48.960
<v Speaker 1>lessons the points that you want that you've always you know,

0:56:49.000 --> 0:56:51.680
<v Speaker 1>we're all forer frustrated teachers a little bit, you know,

0:56:51.719 --> 0:56:53.279
<v Speaker 1>you rattle, you know, you and I talk about so

0:56:53.280 --> 0:56:54.719
<v Speaker 1>many things. We don't have time that we talk about

0:56:54.719 --> 0:56:57.239
<v Speaker 1>the state of this country and how divided it is

0:56:57.320 --> 0:56:58.800
<v Speaker 1>and all that. We don't have time to get in

0:56:59.000 --> 0:57:01.040
<v Speaker 1>all of that because it's as an hour season all

0:57:01.080 --> 0:57:04.719
<v Speaker 1>by itself. But all the things we can control in

0:57:04.760 --> 0:57:08.080
<v Speaker 1>our lives, the controls, what are some of the things

0:57:08.120 --> 0:57:10.600
<v Speaker 1>that you just it frustrates the bejeebers out of you

0:57:10.640 --> 0:57:12.640
<v Speaker 1>that you really just wish people would get their hands

0:57:12.760 --> 0:57:15.239
<v Speaker 1>on X, Y and z or or or if they

0:57:15.280 --> 0:57:17.120
<v Speaker 1>if you just they just would do this week before

0:57:17.120 --> 0:57:18.280
<v Speaker 1>they came to the bank.

0:57:18.080 --> 0:57:19.680
<v Speaker 2>Or what what what?

0:57:19.680 --> 0:57:22.280
<v Speaker 1>Whatever you want to say, I want people to get

0:57:22.640 --> 0:57:25.680
<v Speaker 1>five minutes of uninterrupted wisdom from you.

0:57:30.480 --> 0:57:37.440
<v Speaker 3>Well, successful people have some common traits. They don't give up,

0:57:38.520 --> 0:57:41.760
<v Speaker 3>right because you don't. Success is very rarely is it

0:57:41.800 --> 0:57:47.160
<v Speaker 3>a straight line. Normally, there's a lot of hardship, setbacks, failure,

0:57:48.240 --> 0:57:53.400
<v Speaker 3>But you don't give up. They're driven and they they

0:57:53.920 --> 0:57:58.840
<v Speaker 3>channel that drive somehow into something productive. In my case,

0:57:58.880 --> 0:58:03.200
<v Speaker 3>it was a design to get better, to learn, and

0:58:03.240 --> 0:58:05.880
<v Speaker 3>to see a world bigger than three thousand people, which

0:58:05.960 --> 0:58:07.840
<v Speaker 3>was the size of the town I grew up in,

0:58:08.320 --> 0:58:12.840
<v Speaker 3>and and and get the benefit of of of of

0:58:12.920 --> 0:58:16.000
<v Speaker 3>being able to be with really interesting and great people

0:58:16.120 --> 0:58:19.240
<v Speaker 3>like you, John, and with all that you've done. And

0:58:19.280 --> 0:58:23.200
<v Speaker 3>so I've had a lot of blessings in my life,

0:58:23.440 --> 0:58:29.280
<v Speaker 3>but there've also been hardships and and and yet not

0:58:29.400 --> 0:58:34.680
<v Speaker 3>letting those hardships define who you are, figure out ways

0:58:34.720 --> 0:58:39.560
<v Speaker 3>to rise above them, work around them, don't quit, don't quit.

0:58:40.320 --> 0:58:44.400
<v Speaker 3>And if you if you believe in yourself, you may

0:58:44.440 --> 0:58:46.600
<v Speaker 3>not know where you're going. I had no idea in

0:58:46.600 --> 0:58:52.000
<v Speaker 3>my case, but I knew I wanted more and I

0:58:52.000 --> 0:58:55.040
<v Speaker 3>would work hard for it, and I was going to

0:58:55.280 --> 0:58:58.800
<v Speaker 3>live my life with certain principles. And I've generally been

0:58:58.840 --> 0:59:03.120
<v Speaker 3>able to do that for the last sixty seven years.

0:59:03.920 --> 0:59:08.240
<v Speaker 3>And so I feel very fortunate that I had some

0:59:08.360 --> 0:59:12.880
<v Speaker 3>people along the way who influenced me early on grandparents,

0:59:15.280 --> 0:59:21.160
<v Speaker 3>often on parents, and many others, including people like you,

0:59:21.640 --> 0:59:25.400
<v Speaker 3>who've devoted their life to trying to help others. And

0:59:25.480 --> 0:59:29.000
<v Speaker 3>I've had because of my profession, I've had the opportunity

0:59:29.080 --> 0:59:32.400
<v Speaker 3>in different areas of the country to meet just some

0:59:32.440 --> 0:59:37.120
<v Speaker 3>phenomenal people who have really devoted their life to helping others.

0:59:37.280 --> 0:59:42.120
<v Speaker 3>And so I admire you, I admire them. I learned

0:59:42.120 --> 0:59:45.200
<v Speaker 3>from you and them, and I want to keep getting better.

0:59:45.760 --> 0:59:48.880
<v Speaker 3>And I hope I've got a bit of a road

0:59:48.920 --> 0:59:51.280
<v Speaker 3>in front of me and an opportunity to influence others

0:59:51.360 --> 0:59:54.600
<v Speaker 3>and if you will pay it forward, because I've had

0:59:55.640 --> 0:59:59.720
<v Speaker 3>a wonderful set of opportunities that somehow came my way.

0:59:59.720 --> 1:00:03.280
<v Speaker 3>I don't know how it happened, but you know, we

1:00:03.400 --> 1:00:09.080
<v Speaker 3>have some common elements. Work hard, care, do the right thing,

1:00:10.680 --> 1:00:14.760
<v Speaker 3>try and get better, try and help others. And those

1:00:14.760 --> 1:00:17.760
<v Speaker 3>are some of the essential elements that as I think

1:00:17.760 --> 1:00:22.560
<v Speaker 3>about my life, have marked it and have created the

1:00:23.520 --> 1:00:26.080
<v Speaker 3>executive and the person that I am. I should say

1:00:26.160 --> 1:00:28.320
<v Speaker 3>person and the executive put it in the other order,

1:00:28.800 --> 1:00:33.760
<v Speaker 3>just as you've defined yourself as a person and then

1:00:33.800 --> 1:00:37.600
<v Speaker 3>an incredibly successful entrepreneur and executive by all the different

1:00:37.600 --> 1:00:40.400
<v Speaker 3>things you've done. But it's you as a person in

1:00:40.440 --> 1:00:45.560
<v Speaker 3>the first instance. And I think people generally want to

1:00:45.560 --> 1:00:50.200
<v Speaker 3>do the right thing, they just don't always catch themselves.

1:00:51.000 --> 1:00:54.360
<v Speaker 3>And I think if we start with a basis of

1:00:54.760 --> 1:00:57.640
<v Speaker 3>I want to do good. I want to help others.

1:00:57.720 --> 1:01:00.600
<v Speaker 3>I want to help myself, but in help helping myself,

1:01:00.640 --> 1:01:05.400
<v Speaker 3>I want to help others. It can align into for

1:01:05.480 --> 1:01:09.680
<v Speaker 3>those fortunate to be the next John Hope Bryans and

1:01:10.120 --> 1:01:15.520
<v Speaker 3>maybe when I retire a successor here at Huntington something.

1:01:17.240 --> 1:01:18.960
<v Speaker 3>It's been a pleasure to be with you, John.

1:01:19.640 --> 1:01:21.760
<v Speaker 1>It's been my pleasure. As we wrap up, I'm gonnaee

1:01:21.760 --> 1:01:25.480
<v Speaker 1>if I can summarize what I just heard. Give been

1:01:25.520 --> 1:01:27.640
<v Speaker 1>focusing more focused on what you give than what you get.

1:01:32.800 --> 1:01:35.760
<v Speaker 1>Understand that no one's perfect. Everybody makes mistakes. You can

1:01:35.760 --> 1:01:40.080
<v Speaker 1>make a mistake and not be one. Never give up,

1:01:40.920 --> 1:01:44.240
<v Speaker 1>never give in. Live for something larger and more important

1:01:44.240 --> 1:01:46.720
<v Speaker 1>than yourself. Have a purpose. Those are some of the

1:01:46.720 --> 1:01:49.800
<v Speaker 1>things that I heard. Of Course, be authentic. If somebody's

1:01:49.800 --> 1:01:53.720
<v Speaker 1>calling Huntington Bank, if you are near one of its

1:01:53.760 --> 1:01:57.920
<v Speaker 1>branches or whatever, uh, and you want to access capital

1:01:58.040 --> 1:02:02.800
<v Speaker 1>with this bank, don't play a game. Call them, be

1:02:02.920 --> 1:02:06.080
<v Speaker 1>honest with them. They're going to find out anyway, right,

1:02:06.760 --> 1:02:09.959
<v Speaker 1>Just be straight and you're gonna get credit for being straight.

1:02:10.040 --> 1:02:10.720
<v Speaker 2>Is that right, Steve?

1:02:11.320 --> 1:02:14.920
<v Speaker 3>That's right, that's right. And there may be a period

1:02:15.000 --> 1:02:18.920
<v Speaker 3>where we just can't do something but my colleagues, not

1:02:19.000 --> 1:02:22.400
<v Speaker 3>all of them, but they are a number that we'll

1:02:22.680 --> 1:02:27.960
<v Speaker 3>engage and work with and try and help and ultimately

1:02:28.000 --> 1:02:31.880
<v Speaker 3>we'll create a success, whether that's a first time home

1:02:32.640 --> 1:02:38.080
<v Speaker 3>or first time business or other things.

1:02:37.960 --> 1:02:43.000
<v Speaker 1>Or left local. So so thank you very much, Steve Steinauer.

1:02:43.040 --> 1:02:45.640
<v Speaker 1>He's got to go run one of the twenty largest

1:02:45.640 --> 1:02:48.200
<v Speaker 1>overall banks in America and to have have ten commercial banks,

1:02:48.200 --> 1:02:51.040
<v Speaker 1>and I appreciate him giving us an hour to unpack

1:02:51.160 --> 1:02:54.520
<v Speaker 1>the mysteries of banking and to replace it with the

1:02:54.560 --> 1:02:58.160
<v Speaker 1>stairsteps of your success. Steve, I'll see you at a

1:02:58.240 --> 1:03:00.640
<v Speaker 1>meeting around town. I'm sure run into you in the

1:03:00.680 --> 1:03:02.040
<v Speaker 1>next thirty days somewhere.

1:03:02.560 --> 1:03:05.200
<v Speaker 2>I love you very much, brother. And this has been

1:03:06.680 --> 1:03:07.800
<v Speaker 2>Money and Wealth on the.

1:03:07.720 --> 1:03:14.240
<v Speaker 1>Black Effect Network on iHeartRadio, Go Change Your Life. Money

1:03:14.240 --> 1:03:16.560
<v Speaker 1>and Wealth with John O'Brien is a production of the

1:03:16.600 --> 1:03:20.040
<v Speaker 1>Black Effect Podcast Network. For more podcasts from the Black

1:03:20.080 --> 1:03:24.680
<v Speaker 1>Effect Podcast Network, visit the iHeartRadio app, Apple Podcasts, or

1:03:24.680 --> 1:03:27.440
<v Speaker 1>wherever you listen to your favorite shows.