WEBVTT - Never Too Late: One Man’s Journey from Temp Job to CEO

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<v Speaker 1>If you love what you do and you love where

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<v Speaker 1>you do it, don't let anything stop you from being successful.

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<v Speaker 1>There put in the hours, put in the time, put

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<v Speaker 1>in the work, put in the effort. At twenty one,

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<v Speaker 1>Justin Messymore had just graduated college and was taking a

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<v Speaker 1>year off from his education doing odd jobs to earn

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<v Speaker 1>money for law school, or so he thought. On this

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<v Speaker 1>edition of On the Job, brought to you by Express

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<v Speaker 1>Employment Professionals, we'll learn how Justin Messimore worked himself into

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<v Speaker 1>an opportunity he never could have imagined. If you want

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<v Speaker 1>to find your next job, or if you're a company

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<v Speaker 1>hoping to grow your work force, Express Employment Professionals is

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<v Speaker 1>for you. Find more information at express prose dot com. Now,

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<v Speaker 1>independent producer Philip Greitzer tells us the story of Justin

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<v Speaker 1>Messymore's unexpected journey. In an industrial park on the south

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<v Speaker 1>side of Hickory, North Carolina, is the headquarters of Gracia USA. Hi,

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<v Speaker 1>how are you? That's Justin Messymore. He's wearing jeans, a

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<v Speaker 1>north faced shirt, and has a tattoo on his right forearm.

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<v Speaker 1>He looks more like a college student than the CEO

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<v Speaker 1>and co owner of this midsize manufacturing company. Gracia is

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<v Speaker 1>one of the few companies in the world that makes

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<v Speaker 1>steel saw blade blanks that are used in the lumber, aircraft,

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<v Speaker 1>and oil and gas industries. A saw blade blank is

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<v Speaker 1>the circular steel part of a saw blade. Manufacturing blanks

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<v Speaker 1>is an intricate process. It involves high tech lasers and

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<v Speaker 1>a good deal of manual labor. We have three lasers

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<v Speaker 1>that are constantly running and either the sheet or the round.

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<v Speaker 1>The factory floor is about half the size of a

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<v Speaker 1>football field, and considering that lots of cutting, hating and

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<v Speaker 1>hammering is going on, it's incredibly neat. Employees go about

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<v Speaker 1>their business, drive thing forklift trucks, loading steel blanks on palettes,

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<v Speaker 1>operating cutting machines, and hammering the steel blanks. Since the

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<v Speaker 1>blanks are used for precision cutting, they have to be

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<v Speaker 1>perfectly flat. Using just a straight edge in a light,

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<v Speaker 1>A man inspects the blanks. If he finds any irregularities,

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<v Speaker 1>he puts the blank on an anvil and hammers it

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<v Speaker 1>out by hand, just like an old fashioned blacksmith. The

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<v Speaker 1>first time you saw this, messy Moore was impressed. How

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<v Speaker 1>it's like, Really, it takes that much to make one

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<v Speaker 1>of these things that I see on the shelf. It

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<v Speaker 1>really blew my mind. And everyone has that same response

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<v Speaker 1>whenever we bring them here for the first time. You

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<v Speaker 1>would never imagine how much work that it takes to

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<v Speaker 1>make something so simple as this. All blade back in

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<v Speaker 1>two thousand eight, when Messymore graduated from Appalachian State University

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<v Speaker 1>with a degree in business accounting. Accounting jobs were hard

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<v Speaker 1>to find, so he returned home to Taylor's film, North Carolina,

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<v Speaker 1>moved in with his parents, and took several part time jobs.

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<v Speaker 1>He was twenty one and he was saving money to

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<v Speaker 1>go to law school, and the goal was to save money,

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<v Speaker 1>so renting an apartment was out of the question. Moving

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<v Speaker 1>somewhere on my own was not even an option. So

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<v Speaker 1>I worked with some friends and my parents knew. I

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<v Speaker 1>painted some high school's. A friend of mine talked to

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<v Speaker 1>me to selling insurance and annuities and things like that,

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<v Speaker 1>so I did a lot of little things. A family

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<v Speaker 1>friend suggested that the Hickory, North Carolina Office of Express

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<v Speaker 1>Employment Professionals might help him find work. He completed an

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<v Speaker 1>application and a few days later he was sent to

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<v Speaker 1>Grasha for an interview. Gasha was looking for someone with

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<v Speaker 1>his background. The next day the company called he got

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<v Speaker 1>the job Messymore started the following Monday as an assistant

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<v Speaker 1>to the accounting manager. The company's general manager, Klaus Jensen,

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<v Speaker 1>really wanted to hire a financial officer, but getting an

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<v Speaker 1>experienced one would be expensive and right now money was tight,

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<v Speaker 1>So when accounting assistant would have to do, I thought, okay,

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<v Speaker 1>let me see if I can get an assistant in first,

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<v Speaker 1>and and see how he does, and see if he

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<v Speaker 1>has any potential. If not, he would if I had

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<v Speaker 1>to go out and hire an experience accountant, at least

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<v Speaker 1>I would have somebody who already knew something. So so

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<v Speaker 1>I called the Chimp Agency. It was express that we

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<v Speaker 1>had worked with for people out in their plant, and

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<v Speaker 1>shold them what I needed. Then they send out I

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<v Speaker 1>believe five or six candidates, and one of them was Justin.

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<v Speaker 1>Jensen planned for his new employee to handle basic accounting tasks,

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<v Speaker 1>but the accounting manager had other things in mind. He

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<v Speaker 1>had stacks of paper on his desk that were at

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<v Speaker 1>least six inches to to one ft tall, and he

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<v Speaker 1>knew where everything was, and they really wanted someone to

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<v Speaker 1>just combine and help organize his office. And I started

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<v Speaker 1>out doing that and knocked that out in a relatively

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<v Speaker 1>quickly manner um. So once that was finished, they asked

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<v Speaker 1>me to start updating some customer databases. I'm just calling

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<v Speaker 1>customers finding out, you know, who's in charge of a R,

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<v Speaker 1>A P. What do you have? New phone numbers, new

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<v Speaker 1>email addresses, and things like that. A R and AP

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<v Speaker 1>are accounts receivable and accounts payable money is owed to

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<v Speaker 1>and owed by the company. Although these tasks were preparing

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<v Speaker 1>me Symore to be a lawyer for now, he didn't mind. Yeah,

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<v Speaker 1>I was a college kid who was taking a gap year.

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<v Speaker 1>I didn't intend for this to be a career path

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<v Speaker 1>for me. It was. It was just a paycheck, it

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<v Speaker 1>really was. So anything they asked me to do as

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<v Speaker 1>long as the paycheck cashed at the end of the week,

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<v Speaker 1>I was fine with it. In my mind, my career

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<v Speaker 1>hadn't started, Yeah, But in reality, it was my career starting.

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<v Speaker 1>Perhaps Jensen realized this too, because he asked me Symore

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<v Speaker 1>to look a little more closely at the customer accounts.

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<v Speaker 1>I was noticing that, you know, they had a lot

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<v Speaker 1>of customers who were paying within always paying, you know,

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<v Speaker 1>thirty days, thirty days thirty days and um, you know,

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<v Speaker 1>and I was like, I wonder if these guys would

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<v Speaker 1>be enticed to um pay earlier if you would offer

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<v Speaker 1>them a discount, you know, get that money a little

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<v Speaker 1>bit earlier. And the guys who are constantly paying in

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<v Speaker 1>say like forty five to sixty days, I wonder if

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<v Speaker 1>they would be willing to pay in thirty days if

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<v Speaker 1>you started charging them a finance charge. And then the

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<v Speaker 1>customers who are like really far past dude, or is

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<v Speaker 1>anyone calling these people on a regular basis finally out, hey,

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<v Speaker 1>where's this? Where's our money? Where are you? Where are

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<v Speaker 1>you not paying? So there was a lot of small

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<v Speaker 1>things that I noticed whenever I was going through those

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<v Speaker 1>things that were easily addressed. Justin had no practical experience

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<v Speaker 1>working with accounts receivable. I'm you know, I'm straight out

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<v Speaker 1>of college. So all I really know is is the

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<v Speaker 1>theory behind accounting. I've never really they've seen any real

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<v Speaker 1>world practice behind any of it. But you know, in

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<v Speaker 1>college you learned theories and theories are supposed to work

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<v Speaker 1>in real world practice. Do I know if they're going

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<v Speaker 1>to work or not? Absolutely not? But why do I

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<v Speaker 1>have to lose by bringing them up or suggesting them.

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<v Speaker 1>But he summoned up the courage and presented his ideas

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<v Speaker 1>to the company executives. I really had nothing to lose

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<v Speaker 1>by mentioning this to anybody. If they fire me, they

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<v Speaker 1>fired me. I just go back to doing what I

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<v Speaker 1>was doing before I got here. They implemented me Siemr's plan,

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<v Speaker 1>and it worked. The company's cash flow improved. Soon Justin

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<v Speaker 1>was taking on other tasks. I just took over stuff.

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<v Speaker 1>It's funny. I took over a lot of the I stuff.

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<v Speaker 1>I mean, they had a person not working here, but

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<v Speaker 1>they had an outside consultant. They were paying him somewhere

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<v Speaker 1>in the neighborhood of eighty thousand dollars a year to

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<v Speaker 1>to manage their their I T stuff, and they would

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<v Speaker 1>call him in. It's like, don't call him, I'll do it.

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<v Speaker 1>So I would go in there, reboot the server and

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<v Speaker 1>saved them from having to call this guy in. I

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<v Speaker 1>looked around. There was a company here in Hickory, contacted

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<v Speaker 1>them and they would manage our day to day I

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<v Speaker 1>T services for eight hundred bucks a month instead of

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<v Speaker 1>the security monitoring service calling company managers. When the alarm

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<v Speaker 1>went off, Justin told them. He'd take the costs there.

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<v Speaker 1>There really wasn't anything I wouldn't do, and it's not

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<v Speaker 1>even things that I was being asked to do. I

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<v Speaker 1>just did them. I mean that's just the way that

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<v Speaker 1>I've always been. If there was something that needed to

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<v Speaker 1>be done, I would just take the initiative to do it,

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<v Speaker 1>to do it. Justin was also doing things way outside

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<v Speaker 1>his job description, pointed with snow um, I would make

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<v Speaker 1>sure that I would I could. I would come here

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<v Speaker 1>and open the plant and open the office for everybody.

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<v Speaker 1>I've got a four wheel driveing Hiclough lived in Boone

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<v Speaker 1>driving in the snows. Nothing for me. I'll just come

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<v Speaker 1>in and do it. About the only thing Justin didn't

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<v Speaker 1>do was sweep the floors. In the fall of two

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<v Speaker 1>thousand and eight, as his ninety day temporary employment contract

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<v Speaker 1>was expired, Missy Moore was offered a permanent job, but

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<v Speaker 1>he still wasn't sure that working at Grascia was going

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<v Speaker 1>to be part of his career plan. At that point

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<v Speaker 1>in time, I still didn't know where this was going

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<v Speaker 1>to take me. The goal was still to start saving money.

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<v Speaker 1>I mean, I didn't know. Maybe the gap here turned

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<v Speaker 1>into two years so still having my eye on the

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<v Speaker 1>law school endgame. Stay at home and save as much

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<v Speaker 1>money as possible. We're going to take a short break.

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<v Speaker 1>When we come back, Philip Great Sir will bring Justin

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<v Speaker 1>miss Moore's story up to date. You're listening to on

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<v Speaker 1>the Job from Express Employment Professionals. One company is on

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<v Speaker 1>a mission to put a million people to work each year.

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<v Speaker 1>Sounds like a big number, doesn't it not to Express

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<v Speaker 1>Employment Professionals seeking a skilled labor position or administrative order.

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<v Speaker 1>Maybe you're an executive looking for a career that fits supporting.

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<v Speaker 1>We take pride in connecting the right people with the

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<v Speaker 1>right company. Express Employment Professionals is on a mission to

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<v Speaker 1>put a million people to work each year. Let us help.

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<v Speaker 1>We'll open words for you to go to express pros

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<v Speaker 1>dot com to find a location near you. Now back

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<v Speaker 1>to the story of the accounting assistant who thought he

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<v Speaker 1>was taking time off from his career path but found

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<v Speaker 1>an unexpected way forward instead. As Justin messymore took on

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<v Speaker 1>more accounting and administrative duties. Klaus Jensen, the company manager,

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<v Speaker 1>took note he was he was extremely organized, he was

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<v Speaker 1>time efficient. We always thought be needed at East a

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<v Speaker 1>person and a half, he found ways to to do

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<v Speaker 1>it with just him. Soon Justin had an office all

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<v Speaker 1>to himself. The two other people in the shared office

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<v Speaker 1>had been let go. Justin took over their duties. In

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<v Speaker 1>two thousand and ten, klass Jensen and a partner purchased

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<v Speaker 1>Grusha and the company was not in good financial shape

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<v Speaker 1>and I had to trim some personnel, and Justin Biden

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<v Speaker 1>had shown me enough that I kind of chook the chance.

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<v Speaker 1>Said Okay, let's try to do it with Justin on

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<v Speaker 1>his own. Two years after he started working at Garcia,

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<v Speaker 1>Messy Moore was head of the company's accounting unit. They

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<v Speaker 1>basically told me that they wanted me to to be

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<v Speaker 1>in charge of the company's finances on a much larger scale.

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<v Speaker 1>It was like, okay, that's great, But they told me

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<v Speaker 1>something that started concerning me. That they they knew a

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<v Speaker 1>guy that they wanted to them to bring in on

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<v Speaker 1>a more of a consulting basis. So, I mean, at

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<v Speaker 1>that first point, I thought I was being promoted all

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<v Speaker 1>the way to the top, but I thought I was

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<v Speaker 1>still being kept underneath somebody. The consultant came in two

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<v Speaker 1>to three days a week, then just every few weeks,

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<v Speaker 1>and after a few months, the consultant told manager Jensen

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<v Speaker 1>the company didn't really need his services at all. Messy

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<v Speaker 1>Moore could do the job on his own. With the

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<v Speaker 1>consultant no longer looking over his shoulder, Justin decided that

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<v Speaker 1>working for Garcia would be his career. He started working

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<v Speaker 1>even harder, eleven hour days, six day work weeks, and

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<v Speaker 1>no vacations. Because I was the first person here, last

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<v Speaker 1>person to leave when it snowed, when nobody else was

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<v Speaker 1>in the office, I was answering the phone. I mean,

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<v Speaker 1>I would work, do my accounting stuff. In the front office,

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<v Speaker 1>I would take orders. I messed up a lot of

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<v Speaker 1>orders because do you know how to take orders at

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<v Speaker 1>the time. I'm not a sales guy, but somebody needed

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<v Speaker 1>to be here to take the orders. He show management

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<v Speaker 1>that he really cared. He set his sights to be

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<v Speaker 1>the company's next CFO, chief financial officer. He was twenty

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<v Speaker 1>five years old, going that extra mile doing whatever it takes,

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<v Speaker 1>long hours, hard work. You know, it's a balance of

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<v Speaker 1>hard work and intelligence. But I think that if you

0:12:42.679 --> 0:12:45.040
<v Speaker 1>have to weigh the two hard works, going to outweigh

0:12:45.040 --> 0:12:49.000
<v Speaker 1>intelligence every time. As Justin was gunning for the CFO job.

0:12:49.360 --> 0:12:53.320
<v Speaker 1>Grass owner Klaus Jensen had plans of his own. He

0:12:53.360 --> 0:12:56.040
<v Speaker 1>wanted to retire, and he wanted to leave the company

0:12:56.080 --> 0:12:59.400
<v Speaker 1>in good hands. He set up an exit plan. First,

0:12:59.600 --> 0:13:02.280
<v Speaker 1>he hired are a former colleague, Richard Comber, to be

0:13:02.320 --> 0:13:06.920
<v Speaker 1>gross sales manager. Comber would handle the company's external operations

0:13:07.120 --> 0:13:11.000
<v Speaker 1>while Missy Moore would manage finances. The two got along

0:13:11.040 --> 0:13:14.319
<v Speaker 1>grade they were yinnin Yang. Comber was the idea man

0:13:14.720 --> 0:13:18.120
<v Speaker 1>and Justin was the numbers guy. To Jensen, they look

0:13:18.240 --> 0:13:21.800
<v Speaker 1>like perfect candidates to take over the company. Jensen began

0:13:21.840 --> 0:13:24.800
<v Speaker 1>easing himself out of day to day management, leaving Messy

0:13:24.840 --> 0:13:27.920
<v Speaker 1>Moore and Comber in charge. In three years, they were

0:13:27.920 --> 0:13:30.840
<v Speaker 1>ready to buy the company, but they didn't have any money.

0:13:31.080 --> 0:13:34.040
<v Speaker 1>I had student debt and I just bought a house,

0:13:34.320 --> 0:13:36.520
<v Speaker 1>so I was you know, I wasn't debt. I mean

0:13:36.559 --> 0:13:39.440
<v Speaker 1>I had a good income, but being that young, I

0:13:39.720 --> 0:13:43.200
<v Speaker 1>really hadn't had much time to to save. A bank

0:13:43.280 --> 0:13:46.400
<v Speaker 1>saw the company as an attractive investment and offered financing

0:13:46.440 --> 0:13:49.360
<v Speaker 1>to the two to allow them to buy Grussia. Messy

0:13:49.400 --> 0:13:53.559
<v Speaker 1>Moore was twenty eight, Comber was forty. In two thousand sixteen,

0:13:53.800 --> 0:13:57.600
<v Speaker 1>Missy Moore and Comber purchased Grussia. They were fifty fifty partners.

0:13:58.240 --> 0:14:01.840
<v Speaker 1>Eight years after he started as a temporary employee, Justin

0:14:01.960 --> 0:14:05.320
<v Speaker 1>Missy Moore was now the chief executive officer and co

0:14:05.480 --> 0:14:10.040
<v Speaker 1>owner of Garcia USA. When you visit Grasia's factory, the

0:14:10.080 --> 0:14:12.720
<v Speaker 1>first thing that catches your eye is a huge banner

0:14:12.760 --> 0:14:16.880
<v Speaker 1>that says everything is important. There's no detail too small.

0:14:17.800 --> 0:14:22.120
<v Speaker 1>And it's that attention to detail mixed with intelligence, ambition

0:14:22.400 --> 0:14:25.080
<v Speaker 1>and lots of hard work that got Missy Moore to

0:14:25.160 --> 0:14:27.920
<v Speaker 1>the top. They saw this young hotshot accountant who had

0:14:27.960 --> 0:14:30.240
<v Speaker 1>been working with the company was doing a great job

0:14:30.360 --> 0:14:34.360
<v Speaker 1>managing the company's finances, was doing things above and beyond

0:14:34.440 --> 0:14:38.560
<v Speaker 1>what a typical accountant should be doing. Kyles Jensen says,

0:14:38.720 --> 0:14:42.920
<v Speaker 1>Justin deserved the top job. That's always a little bit

0:14:42.920 --> 0:14:46.200
<v Speaker 1>of luck involved for all of us whereby and up. Obviously,

0:14:46.240 --> 0:14:49.520
<v Speaker 1>he was lucky that I called expression and needed an

0:14:49.560 --> 0:14:53.640
<v Speaker 1>accountant and and he got the job. But from Lynn

0:14:53.800 --> 0:14:58.600
<v Speaker 1>on he can take credit for maximizing the situation and

0:14:59.240 --> 0:15:02.080
<v Speaker 1>showing that he wash ready and having the ambition and

0:15:02.200 --> 0:15:04.000
<v Speaker 1>the gouts to go for it. At the end of

0:15:04.040 --> 0:15:06.280
<v Speaker 1>the day, you have to earn it, and he has

0:15:06.360 --> 0:15:10.280
<v Speaker 1>learned it. Justin Messy Moore has been CEO for two years.

0:15:10.800 --> 0:15:15.000
<v Speaker 1>He's digitous plans to become a lawyer. Still, when he's

0:15:15.040 --> 0:15:17.960
<v Speaker 1>watching a Good Lawyer movie, he has day dreams of

0:15:18.120 --> 0:15:21.520
<v Speaker 1>what it might have been. I feel like I just

0:15:21.560 --> 0:15:23.440
<v Speaker 1>sit there and like I'd been great at that. I

0:15:23.480 --> 0:15:25.400
<v Speaker 1>do feel great. I feel like I've been great at that,

0:15:25.880 --> 0:15:29.840
<v Speaker 1>And that's the extent of my regret. But sitting where

0:15:29.880 --> 0:15:34.600
<v Speaker 1>I am now, owning my own company, a living, breathing organism,

0:15:34.880 --> 0:15:38.600
<v Speaker 1>the freedom that comes along with that, I couldn't be happier.

0:15:39.840 --> 0:15:42.640
<v Speaker 1>That was independent producer Philip Greitzer with the story of

0:15:42.680 --> 0:15:47.440
<v Speaker 1>Justin Messy Moore's rise from temporary worker to CEO. And

0:15:47.480 --> 0:15:49.800
<v Speaker 1>that's all for this edition of On the Job from

0:15:49.840 --> 0:15:54.240
<v Speaker 1>Express Employment Professionals. Find out more at Express pros dot

0:15:54.240 --> 0:15:57.120
<v Speaker 1>com and you can listen to every podcast this season

0:15:57.200 --> 0:16:01.600
<v Speaker 1>on Express pros dot com slash podcast. This podcast is

0:16:01.640 --> 0:16:04.720
<v Speaker 1>produced by your host, Steve Mencher for Men's Media, I

0:16:04.880 --> 0:16:08.240
<v Speaker 1>Heart Radio and Red Seat Ventures. You can subscribe on

0:16:08.320 --> 0:16:11.480
<v Speaker 1>I Heart Radio and iTunes, where we hope you'll leave

0:16:11.480 --> 0:16:14.520
<v Speaker 1>a nice review that helps other folks find us, and

0:16:14.640 --> 0:16:17.160
<v Speaker 1>of course you can listen and subscribe wherever you get

0:16:17.200 --> 0:16:20.560
<v Speaker 1>your podcasts. See you next time. I'm the job