1 00:00:01,440 --> 00:00:05,640 Speaker 1: The Jewbil Show on demand. It's another Jebil phone frame 2 00:00:06,400 --> 00:00:16,279 Speaker 1: Mornings fun that's twenties. Hello. Yes, hello, my name is 3 00:00:16,320 --> 00:00:18,720 Speaker 1: Ted Thibideau and I'm calling from Open Table and I 4 00:00:18,760 --> 00:00:23,079 Speaker 1: was looking for Rachel. Oh hi, yes with me. Hello Rachel. 5 00:00:23,120 --> 00:00:27,240 Speaker 1: How are you today? I am good? How are you well? 6 00:00:27,280 --> 00:00:29,160 Speaker 1: I'm doing well. Thank you very much for asking. I 7 00:00:29,240 --> 00:00:32,720 Speaker 1: appreciate that. So I am calling you today because I 8 00:00:32,760 --> 00:00:34,960 Speaker 1: know we had a report that you had emailed us 9 00:00:34,960 --> 00:00:37,720 Speaker 1: about an issue you was having with our app. So, 10 00:00:37,760 --> 00:00:39,920 Speaker 1: if I'm reading into this correctly, you have an Open 11 00:00:39,960 --> 00:00:44,120 Speaker 1: Table account which you book reservations through to eat at 12 00:00:44,200 --> 00:00:47,120 Speaker 1: restaurants and such, and you have been locked out and 13 00:00:47,240 --> 00:00:50,560 Speaker 1: frozen out of the Open Table account some dad gum 14 00:00:50,560 --> 00:00:53,000 Speaker 1: reason and you can't get back in and your email 15 00:00:53,000 --> 00:00:56,440 Speaker 1: associated with your account it's not working. Is that correct? Yes? 16 00:00:56,560 --> 00:00:58,520 Speaker 1: Exactly right. Well then I've got one plus two weeks 17 00:00:58,560 --> 00:01:01,000 Speaker 1: two So anyway, yes, that is the problem that you're having, 18 00:01:01,080 --> 00:01:03,440 Speaker 1: and that is the problem you're going to continue to have. Um, 19 00:01:03,600 --> 00:01:06,080 Speaker 1: thank you very much. You have a good day. Wait wait, 20 00:01:06,120 --> 00:01:09,679 Speaker 1: excuse me, sorry, so you can't unlock some account for me? 21 00:01:09,800 --> 00:01:13,000 Speaker 1: Oh no, that's I absolutely can't unlock your account. Sure, 22 00:01:13,040 --> 00:01:15,520 Speaker 1: I can do that for you, no problem. Oh awesome, 23 00:01:15,600 --> 00:01:19,240 Speaker 1: that'd be amazing. I can, Except I am not going 24 00:01:19,360 --> 00:01:21,679 Speaker 1: to unlock your account. It is going to be frozen 25 00:01:21,760 --> 00:01:24,640 Speaker 1: forever that that open table account. Did that open Table 26 00:01:24,680 --> 00:01:28,720 Speaker 1: account gone? I'm so sorry about that. No, I really, 27 00:01:28,800 --> 00:01:32,880 Speaker 1: I really need the account for Oh y'all need it 28 00:01:32,880 --> 00:01:35,760 Speaker 1: for work, that's what you're needing it for. Yeah. Well, 29 00:01:35,800 --> 00:01:38,480 Speaker 1: I'm an executive assistant and I was very important boss 30 00:01:38,560 --> 00:01:42,360 Speaker 1: and I always book reservations for him or client meetings, lunches, 31 00:01:42,520 --> 00:01:45,840 Speaker 1: drinks whatever. That is fun. That's a fun job. That's 32 00:01:45,880 --> 00:01:48,080 Speaker 1: gonna be a tough job to do now that your 33 00:01:48,160 --> 00:01:51,040 Speaker 1: open table account has been dead and gone. I'm so 34 00:01:51,080 --> 00:01:54,320 Speaker 1: sorry about that. That's going to create a workflow problem 35 00:01:54,360 --> 00:01:57,360 Speaker 1: for you, isn't it. Yeah, it is going to be 36 00:01:57,400 --> 00:01:59,560 Speaker 1: a problem. That's why I emailed you to help me 37 00:01:59,680 --> 00:02:02,960 Speaker 1: figure it out. And I saw that email. That's why 38 00:02:02,960 --> 00:02:04,920 Speaker 1: I called you up and thought i'd have a conversation 39 00:02:04,960 --> 00:02:08,480 Speaker 1: about it. And the fact is, um, your account has 40 00:02:08,520 --> 00:02:11,200 Speaker 1: been frozen because one too many times people didn't show 41 00:02:11,280 --> 00:02:13,959 Speaker 1: up for the reservation, did they. I'm sure this isn't 42 00:02:14,000 --> 00:02:17,560 Speaker 1: the only occasion that someone hasn't shown up. We do 43 00:02:17,639 --> 00:02:19,440 Speaker 1: deal with a lot of people who actually come through 44 00:02:19,440 --> 00:02:22,040 Speaker 1: on the reservation, actually most people. So when you look 45 00:02:22,080 --> 00:02:25,640 Speaker 1: a reservation to our app and then you don't show up, 46 00:02:25,880 --> 00:02:28,800 Speaker 1: I don't understand what that comes back on. What is 47 00:02:28,960 --> 00:02:31,399 Speaker 1: I call or emails you so that you can help 48 00:02:31,440 --> 00:02:35,680 Speaker 1: me get my account? Boy, But clearly I don't. I 49 00:02:35,720 --> 00:02:37,799 Speaker 1: don't even know. I don't even I don't even know it. Well, 50 00:02:37,800 --> 00:02:39,679 Speaker 1: I'll tell you what I can do. So the thing 51 00:02:39,720 --> 00:02:42,560 Speaker 1: about where work here is we got multi layers. They 52 00:02:42,639 --> 00:02:44,440 Speaker 1: got lots of levels to reach the top. Guy at 53 00:02:44,440 --> 00:02:46,040 Speaker 1: the top of the poll makes a decision if you're 54 00:02:46,080 --> 00:02:48,840 Speaker 1: at if your account. So it could take a while. 55 00:02:48,919 --> 00:02:50,639 Speaker 1: So what I'm going to do in the meantime is 56 00:02:50,720 --> 00:02:52,880 Speaker 1: I'm just gonna go ahead and send you my book. 57 00:02:54,240 --> 00:02:57,600 Speaker 1: Your book. Yes, I have a cookbook just came out. 58 00:02:57,680 --> 00:03:00,720 Speaker 1: It's called Deep Frying is Good and that ain't line 59 00:03:01,000 --> 00:03:02,480 Speaker 1: and I could send that to you for free. You 60 00:03:03,040 --> 00:03:06,120 Speaker 1: can make food for your boss's friends. Oh my god, 61 00:03:06,320 --> 00:03:09,520 Speaker 1: I'll have a work to do. I literally have a 62 00:03:09,560 --> 00:03:12,400 Speaker 1: giant to do list today and I do not have 63 00:03:12,440 --> 00:03:14,320 Speaker 1: time to send on it. I'm just gonna go ahead 64 00:03:14,360 --> 00:03:16,400 Speaker 1: and give you full disclosure on that. I am not 65 00:03:16,520 --> 00:03:19,200 Speaker 1: reopening your account because I was hoping I can maybe 66 00:03:19,240 --> 00:03:21,360 Speaker 1: send my cookbook out to you and you can share 67 00:03:21,360 --> 00:03:23,240 Speaker 1: it with the people that you make food for, and 68 00:03:23,280 --> 00:03:25,280 Speaker 1: then I could drum up some sales from a book. 69 00:03:25,600 --> 00:03:27,880 Speaker 1: If you take my book and tell a few friends, 70 00:03:28,280 --> 00:03:31,560 Speaker 1: call me back in a week, then I could absolutely 71 00:03:31,600 --> 00:03:34,519 Speaker 1: open back app that account for it. So you are 72 00:03:34,639 --> 00:03:38,600 Speaker 1: blackamailing me so that I can share your cookbook. Let 73 00:03:38,600 --> 00:03:41,320 Speaker 1: me speak to your freaking manager. Well, I can't do 74 00:03:41,400 --> 00:03:43,200 Speaker 1: that because this is actually a prank phone call. I'm 75 00:03:43,240 --> 00:03:48,400 Speaker 1: so sorry about that. So sorry, what are you in? 76 00:03:48,600 --> 00:03:50,320 Speaker 1: I mean, this is actually Jewel from The Jewel Show 77 00:03:50,360 --> 00:03:52,080 Speaker 1: doing a phone prank on you and your boss. Jason 78 00:03:52,160 --> 00:03:56,800 Speaker 1: set you up. It's a joke. Your boss set you up. 79 00:03:56,800 --> 00:03:59,400 Speaker 1: He says you've been having some problems with the Apple 80 00:03:59,520 --> 00:04:03,960 Speaker 1: users tables for client meetings and stuff, and Jason's calls 81 00:04:04,000 --> 00:04:06,040 Speaker 1: your card. Yeah, he wanted me to mess with you. 82 00:04:09,000 --> 00:04:11,480 Speaker 1: Wait wait, wait, but my my accounts still hasn't figure 83 00:04:11,480 --> 00:04:13,280 Speaker 1: it out. Well that it's probably true, but I have 84 00:04:13,360 --> 00:04:16,159 Speaker 1: no answer for you there, darling. I'm so sorry about that. 85 00:04:16,520 --> 00:04:22,479 Speaker 1: No answer at all. Oh my god. The Jebel show 86 00:04:22,640 --> 00:04:23,320 Speaker 1: on demand