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Speaker 1: Bureaucracy at its finest, and how to circumvent it. A

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Speaker 1: read a story guide. It was Italy, the year nineteen

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Speaker 1: ninety five. I love how that starts.

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Speaker 2: The year was nineteen ninety five.

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Speaker 1: It's the perfect start Italy.

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Speaker 2: In a little Italian bistro just below the Farmer's.

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Speaker 1: Market, it was a CPA tone man in a dark

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Speaker 1: fedora was sipping an espresso.

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Speaker 2: Yeah, well, smoking a cigarette, and he was thinking to himself.

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Speaker 1: Mo ma mea. Internet was dial up only and really expensive.

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Speaker 1: One municipality decided to give away free dial up internet

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Speaker 1: to any citizen who asked for it. The procedure to

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Speaker 1: get an account was to call the appropriate municipal office

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Speaker 1: by phone or to get an appointment, or go to

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Speaker 1: the office, show your ID and have a username slash password.

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Speaker 1: I was walking past the office and thought, hey, why

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Speaker 1: not wye come on. I went in and there was

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Speaker 1: a small desk in the big empty room with a

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Speaker 1: sign that said I perbly e.

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Speaker 2: Per bowler bowl.

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Speaker 1: I think could be that or iperbole. It's one of us,

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Speaker 1: the name of a free Internet initiative. So that's the

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Speaker 1: name of the initiative. I asked the clerk who was

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Speaker 1: free and if I could sign up for free internet.

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Speaker 1: She asked me if I had an appointment. I told

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Speaker 1: her that I did not. I was just walking by

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Speaker 1: and decided to go in, and since there was no

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Speaker 1: one waiting, I asked if I could do it without

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Speaker 1: an appointment. She told me that I had to take

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Speaker 1: an appointment. So I asked her, okay, can you give

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Speaker 1: me an appointment? She told me you must call the

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Speaker 1: phone number to get one. That is the only way.

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Speaker 1: So I walked three meters ten feet back. I picked

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Speaker 1: up my cell phone and I called the number, to

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Speaker 1: which she answered the phone herself, oh my god, and

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Speaker 1: gave me an appointment for ten minutes from now. I

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Speaker 1: don't know if she actually noticed that it was me

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Speaker 1: calling her from the same exact room.

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Speaker 2: You got a lot of it, like the bureaucracy is

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Speaker 2: so heavy and that it's like just speak to me

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Speaker 2: on another device and it will be fine. But it's

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Speaker 2: also like not even like I would understand. It's like, oh,

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Speaker 2: we have to be in the system or whatever, but

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Speaker 2: this is like a nineteen ninety five.

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Speaker 1: There is no.

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Speaker 2: There's no system. It's ridiculous, and it's like.

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Speaker 1: Okay, I'll meet when ten minutes, is like, oh, it's okay,

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Speaker 1: Like I'll just take you now.

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Speaker 2: Hello.

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Speaker 1: I went back to her desk and I said, I

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Speaker 1: know I'm a little early. Sorry, Can I have Internet

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Speaker 1: access credentials? And this is how I got free internet access. Wow.

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Speaker 2: Ope, work in the system, getting through that bureaucracy.

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Speaker 1: Also, free internet. That's that's lit.

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Speaker 2: That's a great I mean it's dial up but true.

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Speaker 2: But at the that's pretty let.

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Speaker 1: You know, you're just loading Google dot com.

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Speaker 2: Yeah. What else? Was around nineteen ninety five

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Speaker 1: Yellow Books, Yellow the website peace Space,