1 00:00:00,160 --> 00:00:03,240 Speaker 1: Ron and Anian. It's refreshing to see that this radio 2 00:00:03,279 --> 00:00:09,959 Speaker 1: show is reaching the professionals, the Car Doctor. What makes 3 00:00:10,000 --> 00:00:13,240 Speaker 1: the independent repair shop market stand out in my mind 4 00:00:13,360 --> 00:00:17,080 Speaker 1: is their innovators because they think outside the box. Welcome 5 00:00:17,200 --> 00:00:20,280 Speaker 1: to the radio home of Ron and Anian, the Car Doctor. 6 00:00:20,560 --> 00:00:24,759 Speaker 1: Since this is where car owners the world overturned to 7 00:00:25,200 --> 00:00:29,400 Speaker 1: for their definitive opinion on automotive repair. If your mechanics 8 00:00:29,440 --> 00:00:32,040 Speaker 1: giving you a busy signal, pick up the phone and 9 00:00:32,120 --> 00:00:35,360 Speaker 1: call in the garage. Doors are open, but I am 10 00:00:35,400 --> 00:00:39,400 Speaker 1: here to take your calls at eight five and now 11 00:00:40,000 --> 00:00:46,000 Speaker 1: he running. Hey, come on instdam Ronan the Car Doctor 12 00:00:46,080 --> 00:00:47,960 Speaker 1: at your service. How are you today? Thanks for stopping 13 00:00:47,960 --> 00:00:50,360 Speaker 1: by the garage. Always glad to see you, and I 14 00:00:50,400 --> 00:00:52,199 Speaker 1: really do mean that I appreciate the fact that you 15 00:00:52,240 --> 00:00:53,920 Speaker 1: take time each and every week to join me here 16 00:00:53,920 --> 00:00:56,480 Speaker 1: in the garage as we talk about cars. Your car, 17 00:00:56,560 --> 00:00:59,840 Speaker 1: the neighbor's car, somebody else's car, and the problems that 18 00:01:00,080 --> 00:01:02,440 Speaker 1: might be having, whether it's something mechanical or physical with 19 00:01:02,480 --> 00:01:04,640 Speaker 1: the vehicle, or whether it's just hey, how does this work? 20 00:01:04,680 --> 00:01:07,000 Speaker 1: Because that's what this radio show is all about. Oh, 21 00:01:07,080 --> 00:01:09,120 Speaker 1: we have to sit and chat with you. The phone 22 00:01:09,160 --> 00:01:10,640 Speaker 1: number to get in here to the garage is eight 23 00:01:10,720 --> 00:01:13,319 Speaker 1: five five five zero nine nine zero zero. Let me 24 00:01:13,319 --> 00:01:16,560 Speaker 1: say that again. It's eight five five five zero nine 25 00:01:16,640 --> 00:01:21,360 Speaker 1: nine zero zero. That's seven Car Doctor phone number yep seven. 26 00:01:21,360 --> 00:01:23,840 Speaker 1: We've got a messaging service attached to that. So if 27 00:01:23,880 --> 00:01:26,880 Speaker 1: you call eight five five zero nine nine zero zero 28 00:01:27,400 --> 00:01:29,600 Speaker 1: and we're not on the air, and we're not on 29 00:01:29,640 --> 00:01:31,360 Speaker 1: the air all the time, although you can listen to 30 00:01:31,440 --> 00:01:33,479 Speaker 1: the stream there's a car Doctor stream at car Doctor 31 00:01:33,520 --> 00:01:35,840 Speaker 1: show dot com. Um, and you can imagine we're on 32 00:01:35,880 --> 00:01:38,000 Speaker 1: the air all the time, but we're not. We're Saturday 33 00:01:38,000 --> 00:01:41,720 Speaker 1: afternoons to to four pm Eastern time out on the network. 34 00:01:42,080 --> 00:01:44,320 Speaker 1: And you can call the eight five five five zero 35 00:01:44,440 --> 00:01:48,240 Speaker 1: nine nine zero zero anytime, though, leave a message in fast. Harry, 36 00:01:48,280 --> 00:01:50,800 Speaker 1: our executive producer, will call you back and put you 37 00:01:50,840 --> 00:01:52,880 Speaker 1: in the lineup for the next live broadcast of this 38 00:01:53,000 --> 00:01:55,920 Speaker 1: radio show. There's information about this radio show also at 39 00:01:55,920 --> 00:01:58,040 Speaker 1: car Doctor show dot com. As far as podcast, you 40 00:01:58,040 --> 00:01:59,720 Speaker 1: can go to tune in. You can go to i 41 00:02:00,120 --> 00:02:03,559 Speaker 1: art there is a link there on the podcast page 42 00:02:03,600 --> 00:02:05,760 Speaker 1: two iTunes. We're gonna move that over to the front 43 00:02:05,760 --> 00:02:08,960 Speaker 1: page of the website this week. My chief engineer cook 44 00:02:09,000 --> 00:02:11,760 Speaker 1: and bottle washer, Tom Ray tells me. And if you 45 00:02:11,800 --> 00:02:13,840 Speaker 1: need me during the week, it's run at car doctor 46 00:02:13,919 --> 00:02:18,000 Speaker 1: show dot com. I went to the chiropractor this morning. 47 00:02:18,160 --> 00:02:20,560 Speaker 1: I'm a creature of habit. I tend to, you know, 48 00:02:20,639 --> 00:02:22,960 Speaker 1: do the same thing every Saturday. Maybe it's superstition. I've 49 00:02:22,960 --> 00:02:25,040 Speaker 1: been doing the same thing for the past twenty some 50 00:02:25,120 --> 00:02:29,840 Speaker 1: odd years. And you notice the route you you you know, 51 00:02:29,919 --> 00:02:31,880 Speaker 1: you kind of go the same way. Left, right down 52 00:02:31,880 --> 00:02:34,440 Speaker 1: the street, make a left, second traffic light, make a right, 53 00:02:34,440 --> 00:02:38,360 Speaker 1: and so on. There's a big gas station in the 54 00:02:38,400 --> 00:02:41,400 Speaker 1: center of this one town that we go through, and 55 00:02:42,600 --> 00:02:44,120 Speaker 1: you know, you'll you'll look at it's it's like the 56 00:02:44,120 --> 00:02:47,120 Speaker 1: main attraction in that town. And I couldn't help but 57 00:02:47,280 --> 00:02:49,880 Speaker 1: notice that he's got a sign out front for a 58 00:02:51,040 --> 00:02:54,840 Speaker 1: oil change. And I'm looking at it as I'm sitting 59 00:02:54,840 --> 00:02:56,880 Speaker 1: at the traffic light, and I started to think about it, 60 00:02:56,919 --> 00:02:59,960 Speaker 1: and I kept my thoughts in my head pactly those 61 00:03:00,000 --> 00:03:01,240 Speaker 1: nobody else in the car to talk to him. I 62 00:03:01,240 --> 00:03:03,040 Speaker 1: started talking to myself. They probably would have locked me 63 00:03:03,080 --> 00:03:04,720 Speaker 1: up and I'd be in a strait jacket right now. 64 00:03:05,760 --> 00:03:08,520 Speaker 1: And even though some of you may enjoy that, the 65 00:03:08,560 --> 00:03:10,760 Speaker 1: guys on the other side of the glass laughed gleefully. 66 00:03:10,919 --> 00:03:12,680 Speaker 1: I know she would be in the strait jacket. Fellas 67 00:03:13,560 --> 00:03:15,880 Speaker 1: and I got to the chiropractor and I was talking 68 00:03:15,919 --> 00:03:18,560 Speaker 1: to Mary, the receptionist. We were just chit chatting about 69 00:03:18,560 --> 00:03:22,400 Speaker 1: the week, and you know, cars, it always turns to cars. 70 00:03:22,440 --> 00:03:23,680 Speaker 1: And she asked me what I was going to talk 71 00:03:23,680 --> 00:03:26,560 Speaker 1: about this week on the show and I said, you know, Mary, 72 00:03:26,600 --> 00:03:29,119 Speaker 1: I'm not really quite sure. I said, you know, there's 73 00:03:29,160 --> 00:03:31,240 Speaker 1: so many things that go through my head anyone given moment, 74 00:03:31,240 --> 00:03:34,000 Speaker 1: anyone given time of the day in the week. I said, 75 00:03:34,000 --> 00:03:35,720 Speaker 1: it is, you know. I said, one of the things 76 00:03:35,720 --> 00:03:39,440 Speaker 1: I wanted to comment on was I saw ohil change 77 00:03:39,880 --> 00:03:42,440 Speaker 1: sign at a gas station on the way in today, 78 00:03:42,440 --> 00:03:45,160 Speaker 1: and she said, how can they do it for? And 79 00:03:45,200 --> 00:03:48,600 Speaker 1: I said, well, yeah, that's kind of my question too, 80 00:03:50,160 --> 00:03:54,040 Speaker 1: And then as if she was channeling me through me, 81 00:03:54,240 --> 00:03:57,040 Speaker 1: she said, you have to be pretty stupid to assume 82 00:03:57,080 --> 00:04:02,960 Speaker 1: that you could do an oil change for and I went, yeah, probably, um, 83 00:04:03,160 --> 00:04:05,520 Speaker 1: either that or just very naive and you don't understand 84 00:04:05,600 --> 00:04:09,480 Speaker 1: what's really all that's involved. And we started to add 85 00:04:09,520 --> 00:04:10,880 Speaker 1: it up and we kind of came to the same 86 00:04:11,040 --> 00:04:13,720 Speaker 1: We've had this conversation you and I before the regular listeners. 87 00:04:13,760 --> 00:04:15,920 Speaker 1: We know what an oil change takes. It. A proper 88 00:04:15,960 --> 00:04:17,960 Speaker 1: oil change is a minimum of fifteen minutes. Heck, we 89 00:04:18,040 --> 00:04:20,839 Speaker 1: had a two thousand and eight Toyota four Runner in 90 00:04:20,839 --> 00:04:22,760 Speaker 1: the shop yesterday and by the time you take down 91 00:04:22,760 --> 00:04:26,080 Speaker 1: the brush shields and move things to get access to 92 00:04:26,080 --> 00:04:29,719 Speaker 1: the oil filter, and it's still twenty minutes a half 93 00:04:29,760 --> 00:04:32,000 Speaker 1: hour of work in and out the door, by the 94 00:04:32,000 --> 00:04:34,599 Speaker 1: time you look everything over properly, and you know tire 95 00:04:34,680 --> 00:04:38,080 Speaker 1: pressure and do some physical looks, and you know it's 96 00:04:38,240 --> 00:04:41,080 Speaker 1: it's not that quick of it repair anymore, an oil 97 00:04:41,160 --> 00:04:43,360 Speaker 1: change or a service anymore. It's an oil change. It's 98 00:04:43,400 --> 00:04:47,839 Speaker 1: more than that. And then Mary said to me, do 99 00:04:47,920 --> 00:04:51,760 Speaker 1: you think the oil change does more harm than good 100 00:04:51,839 --> 00:04:55,039 Speaker 1: or the other way around? And I said, what do 101 00:04:55,040 --> 00:04:57,840 Speaker 1: you mean by that? And she said, well, doesn't it 102 00:04:57,920 --> 00:05:00,400 Speaker 1: make it seem to the average person and that you 103 00:05:00,400 --> 00:05:02,320 Speaker 1: can really do the oil change for twenty dollars and 104 00:05:02,360 --> 00:05:06,520 Speaker 1: everybody charging more than that is gouging. You know, I 105 00:05:06,640 --> 00:05:09,600 Speaker 1: thought about it, and I never looked at it from 106 00:05:09,600 --> 00:05:12,440 Speaker 1: that perspective. And it's why I like to have conversations 107 00:05:12,440 --> 00:05:15,120 Speaker 1: with people everywhere I go because I'm always looking for 108 00:05:15,160 --> 00:05:18,919 Speaker 1: that fresh take on things. And I said, so, what 109 00:05:18,960 --> 00:05:22,000 Speaker 1: you're saying is the cheap oil change belittles the industry 110 00:05:22,040 --> 00:05:25,839 Speaker 1: and she said, yeah, in a sense because it makes 111 00:05:25,839 --> 00:05:27,400 Speaker 1: people think that, you know, hey, you can do it 112 00:05:27,440 --> 00:05:29,880 Speaker 1: for that cheap and still saying business because we all 113 00:05:29,920 --> 00:05:33,080 Speaker 1: know the old rule. Everybody believes that no business charges 114 00:05:33,120 --> 00:05:35,480 Speaker 1: for something less than what they can but they're still 115 00:05:35,520 --> 00:05:39,080 Speaker 1: making a profit on it. And I said, you know, Mary, 116 00:05:39,120 --> 00:05:40,360 Speaker 1: you may have hit a nerve. You may have hit 117 00:05:40,440 --> 00:05:43,799 Speaker 1: on something there that and it is a true loss 118 00:05:43,880 --> 00:05:47,200 Speaker 1: leader in and I've talked about how you know some 119 00:05:47,240 --> 00:05:52,120 Speaker 1: repair shops are charging cheap on oil changes, that they're 120 00:05:52,200 --> 00:05:54,440 Speaker 1: charging cheap in order to get people in the door 121 00:05:54,480 --> 00:05:56,240 Speaker 1: and then try and sell them things that they may 122 00:05:56,320 --> 00:05:58,640 Speaker 1: or may not need, and they're just rolling the dice 123 00:05:58,680 --> 00:06:01,000 Speaker 1: and playing the odds. It's a cheap form of advertising. 124 00:06:01,040 --> 00:06:02,720 Speaker 1: I said, but you have taken it to a new level. 125 00:06:03,640 --> 00:06:06,279 Speaker 1: You know. It may be a signal, it may signify, 126 00:06:06,400 --> 00:06:09,039 Speaker 1: and it may be an instance where the cheaper the 127 00:06:09,080 --> 00:06:12,320 Speaker 1: oil change, the more they have to oversell you in 128 00:06:12,400 --> 00:06:16,760 Speaker 1: order to compensate for it, or the less ability that 129 00:06:16,800 --> 00:06:19,000 Speaker 1: shop has to deal with the technology of today's car 130 00:06:19,040 --> 00:06:20,520 Speaker 1: because they have to do a cheap oil change to 131 00:06:20,560 --> 00:06:22,599 Speaker 1: get people in the door. People don't come in the 132 00:06:22,640 --> 00:06:26,760 Speaker 1: door because of the quality of the work. It's an 133 00:06:26,760 --> 00:06:29,560 Speaker 1: interesting thought. I remember a couple of weeks ago, right 134 00:06:29,560 --> 00:06:31,160 Speaker 1: here on this radio show, you and I we were 135 00:06:31,200 --> 00:06:35,080 Speaker 1: talking about coupons and how coupons programmed people. Do you 136 00:06:35,120 --> 00:06:38,880 Speaker 1: remember that conversation. It gets you used to the idea 137 00:06:38,960 --> 00:06:43,000 Speaker 1: that it can be done that cheap, and order repair 138 00:06:43,080 --> 00:06:45,240 Speaker 1: was never meant to be done cheap. And the problem 139 00:06:45,320 --> 00:06:47,799 Speaker 1: is there's there's too many posers and too many jerks 140 00:06:47,800 --> 00:06:52,240 Speaker 1: in the business that don't charge properly and confuse the 141 00:06:52,320 --> 00:06:56,440 Speaker 1: issue and and belittle the industry, and it doesn't allow 142 00:06:56,520 --> 00:06:58,880 Speaker 1: you to get a fresh take on what order repair 143 00:06:58,960 --> 00:07:02,840 Speaker 1: is all about. It's funny. I talked to so many 144 00:07:02,839 --> 00:07:05,360 Speaker 1: people during the course of the week, and I hear 145 00:07:05,400 --> 00:07:08,320 Speaker 1: about the bad experiences. I spoke to someone yesterday and 146 00:07:08,360 --> 00:07:10,600 Speaker 1: she was telling me how she went. Her son used 147 00:07:10,640 --> 00:07:13,600 Speaker 1: to take his truck to the Ford dealer and or 148 00:07:13,640 --> 00:07:16,360 Speaker 1: one of the four dealers in the area, and the 149 00:07:16,440 --> 00:07:20,200 Speaker 1: problem was he started to get suspicious because he would 150 00:07:20,240 --> 00:07:22,640 Speaker 1: wait for the oil service on his diesel. Ford pickup, 151 00:07:23,200 --> 00:07:25,520 Speaker 1: and he noticed it was getting done faster and faster. 152 00:07:25,680 --> 00:07:28,960 Speaker 1: So before the one of his last oil changes there 153 00:07:28,960 --> 00:07:30,560 Speaker 1: he crawled under the truck and he made a mark 154 00:07:30,560 --> 00:07:33,880 Speaker 1: on the oil filter in a spot where no one 155 00:07:33,960 --> 00:07:38,080 Speaker 1: would readily see it, and yeah, you get it, you 156 00:07:38,160 --> 00:07:41,560 Speaker 1: guessed it. He changed the put back, they changed the oil, 157 00:07:41,600 --> 00:07:45,640 Speaker 1: and it was done, and just about twelve maybe thirteen minutes. 158 00:07:45,640 --> 00:07:48,840 Speaker 1: He said it was just too fast, and when he 159 00:07:48,880 --> 00:07:51,080 Speaker 1: got home, he crawled back under the truck and same 160 00:07:51,160 --> 00:07:54,000 Speaker 1: mark was still there. And the sad part is on 161 00:07:54,040 --> 00:07:57,960 Speaker 1: a diesel, diesel oil gets dirty so fast you can't 162 00:07:58,080 --> 00:08:01,120 Speaker 1: tell if it's been and change or not by looking 163 00:08:01,120 --> 00:08:04,080 Speaker 1: at it. You put ten fifteen miles on a diesel vehicle, 164 00:08:04,440 --> 00:08:06,520 Speaker 1: that oil is black as coal usually in that length 165 00:08:06,560 --> 00:08:09,360 Speaker 1: of time, and you know it's it's It's not like 166 00:08:09,400 --> 00:08:13,120 Speaker 1: a conventional gas engine where you'll see the difference. Subsequently, 167 00:08:13,160 --> 00:08:14,920 Speaker 1: he no longer goes to that dealer, and he has 168 00:08:14,960 --> 00:08:19,160 Speaker 1: a hard time going to any dealer, and he's really 169 00:08:19,200 --> 00:08:21,200 Speaker 1: out trying to source somebody that will work on his 170 00:08:21,240 --> 00:08:24,880 Speaker 1: diesel Ford pickup. And I guess the point of this 171 00:08:25,040 --> 00:08:28,960 Speaker 1: is that and I see it as an opportunity in 172 00:08:29,040 --> 00:08:31,040 Speaker 1: response to Mary, what am I gonna talk about today 173 00:08:31,040 --> 00:08:33,959 Speaker 1: on the show? I guess I'm gonna open the conversation 174 00:08:34,160 --> 00:08:39,800 Speaker 1: with where you get it done? And by whom it's 175 00:08:39,840 --> 00:08:44,120 Speaker 1: more important? In my mind? Then how cheap can you 176 00:08:44,160 --> 00:08:48,880 Speaker 1: get it done? Because cheap it gets cheap. It's funny 177 00:08:48,920 --> 00:08:52,000 Speaker 1: we we all complain in this country about cheap stuff 178 00:08:52,040 --> 00:08:57,200 Speaker 1: from China right our fifty first state, and yet here 179 00:08:57,240 --> 00:09:01,480 Speaker 1: we are just all looking to get it done as 180 00:09:01,559 --> 00:09:06,200 Speaker 1: cheaply as possible, as quickly as possible, without any concern 181 00:09:06,280 --> 00:09:10,960 Speaker 1: over quality, and well you get it. Hello and welcome, 182 00:09:11,320 --> 00:09:12,800 Speaker 1: glad to have you here at the Card Doctor eight 183 00:09:13,720 --> 00:09:17,760 Speaker 1: zero nine zero zero. We've got a busy phone board. 184 00:09:17,760 --> 00:09:19,160 Speaker 1: I can see the phones are all backed up and 185 00:09:19,200 --> 00:09:21,600 Speaker 1: lit up, and we've got some phone calls. I understand. 186 00:09:21,600 --> 00:09:23,079 Speaker 1: We're gonna have an interview down around the body of 187 00:09:23,080 --> 00:09:25,800 Speaker 1: the hour with Jeff mcdal from the ESPN J. Next 188 00:09:25,840 --> 00:09:27,559 Speaker 1: week is the big Trade Show remote. We're gonna be 189 00:09:27,559 --> 00:09:29,640 Speaker 1: down there at the Middle Lands and Socaucus, New Jersey, 190 00:09:30,120 --> 00:09:32,200 Speaker 1: live from there, but we will return in a few 191 00:09:32,679 --> 00:10:07,040 Speaker 1: to talk to you. Don't go away, coming on, welcome back. 192 00:10:07,080 --> 00:10:09,280 Speaker 1: We don't need the card doctorate five five five six 193 00:10:09,400 --> 00:10:12,280 Speaker 1: zero nine nine zero zero. You're here to take your 194 00:10:12,320 --> 00:10:15,360 Speaker 1: calls and kick the garage doors open. And uh, let 195 00:10:15,360 --> 00:10:17,560 Speaker 1: me say hello to my executive producer, Harry. How are 196 00:10:17,600 --> 00:10:19,960 Speaker 1: you today? Hey? Ron? How are you good? You're looking good? 197 00:10:20,240 --> 00:10:22,440 Speaker 1: I always look good. Yeah, well you always say that. 198 00:10:22,440 --> 00:10:25,080 Speaker 1: That's why I always I always mentioned that. So how 199 00:10:25,120 --> 00:10:28,200 Speaker 1: do you feel today? I feel good? Yeah, you had 200 00:10:28,200 --> 00:10:30,280 Speaker 1: a good you had a good week. I always have 201 00:10:30,280 --> 00:10:33,040 Speaker 1: a good week. So you know why I'm in love. 202 00:10:33,400 --> 00:10:36,000 Speaker 1: Now you get to hang out with me. So there's that, 203 00:10:36,280 --> 00:10:39,839 Speaker 1: like my answer better? Yeah? So yeah, but America doesn't 204 00:10:39,880 --> 00:10:43,400 Speaker 1: trust me. Trust me? They do you wonder? So are 205 00:10:43,440 --> 00:10:45,679 Speaker 1: you ready? Now? I'm ready? Okay, who's on the phone. 206 00:10:46,200 --> 00:10:48,600 Speaker 1: Dan's on the phone from Bristol, Maine. And he has 207 00:10:48,640 --> 00:10:53,880 Speaker 1: an O seven Jeep Commander air conditioning automatic. And sometimes 208 00:10:53,880 --> 00:10:56,800 Speaker 1: he turns the key, get to go. Sometimes he turns 209 00:10:56,840 --> 00:10:59,480 Speaker 1: the key and no go. Oh okay, let's see if 210 00:10:59,480 --> 00:11:01,920 Speaker 1: we can give Dan them go. Thanks, h and get 211 00:11:01,920 --> 00:11:03,600 Speaker 1: over there. Dan. Welcome to the car, doctor, sir. How 212 00:11:03,600 --> 00:11:08,280 Speaker 1: can I help? Thank you? We'll get it, like I 213 00:11:08,320 --> 00:11:11,960 Speaker 1: said an old Southern jeep commander. And for some reason, 214 00:11:12,000 --> 00:11:14,560 Speaker 1: a lot of times most start they don't even turn over. 215 00:11:15,400 --> 00:11:17,280 Speaker 1: You get all your dash lights, but it just don't 216 00:11:17,280 --> 00:11:18,760 Speaker 1: turn over. And what do you do to get at 217 00:11:18,800 --> 00:11:22,680 Speaker 1: the start? Well, sometimes just letting it set, you know, 218 00:11:22,840 --> 00:11:25,480 Speaker 1: maybe two hours, three hours she stopped right back up 219 00:11:25,559 --> 00:11:28,480 Speaker 1: like nothing happened. Do you have any Do you ever 220 00:11:28,520 --> 00:11:31,480 Speaker 1: have any problems getting it to shift out of park 221 00:11:31,559 --> 00:11:35,120 Speaker 1: into the gears, into reverse, neutral drive and so on? No? 222 00:11:35,360 --> 00:11:38,920 Speaker 1: Nothing whatsoever? Okay, has anybody scanned this for fault codes? 223 00:11:40,559 --> 00:11:43,080 Speaker 1: What what happened was we when we bought the car. 224 00:11:43,320 --> 00:11:45,160 Speaker 1: They happened a month after be on in the car 225 00:11:45,520 --> 00:11:49,719 Speaker 1: from the dealership. We kept doing it back sometimes when 226 00:11:49,920 --> 00:11:52,840 Speaker 1: when they get it back, Uh, it would stide right up. 227 00:11:53,360 --> 00:11:55,439 Speaker 1: It's a starts up and you can't really detect the 228 00:11:55,480 --> 00:11:58,320 Speaker 1: anything right. So one time it didn't start, so I 229 00:11:58,360 --> 00:12:00,240 Speaker 1: brought it there, I put it on my flat, I 230 00:12:00,280 --> 00:12:02,600 Speaker 1: bought a day, I dropped it off and it wouldn't 231 00:12:02,600 --> 00:12:05,360 Speaker 1: stop for them in the morning. So I guess what 232 00:12:05,480 --> 00:12:07,880 Speaker 1: happened was they thought it might have been a computer, 233 00:12:08,320 --> 00:12:11,640 Speaker 1: so the change the computer to change the stata. Uh. 234 00:12:11,760 --> 00:12:14,680 Speaker 1: Then it seemed like it was okay for maybe three 235 00:12:14,760 --> 00:12:17,200 Speaker 1: weeks a month, and now she's starting to do it 236 00:12:17,240 --> 00:12:20,040 Speaker 1: all over again. Okay, you can go someplaces you don't 237 00:12:20,040 --> 00:12:22,520 Speaker 1: do to shut it off and start all right, So 238 00:12:22,600 --> 00:12:26,600 Speaker 1: here's here's my commentary. All right, you know, it sounds 239 00:12:26,640 --> 00:12:28,480 Speaker 1: like they've changed a bunch of parts. I just wonder 240 00:12:28,520 --> 00:12:31,160 Speaker 1: if anybody scanned it for any fault codes. And and 241 00:12:31,200 --> 00:12:33,600 Speaker 1: the reason I still fall back on that, and I 242 00:12:33,640 --> 00:12:36,120 Speaker 1: understand what direction they're going. They're they're treating it like 243 00:12:36,160 --> 00:12:39,240 Speaker 1: it was a sixty five buick, you know, starter um 244 00:12:39,600 --> 00:12:42,040 Speaker 1: relay the computers to relay in this case, and and 245 00:12:42,080 --> 00:12:44,800 Speaker 1: they're just thinking it's a basic problem. I still want 246 00:12:44,800 --> 00:12:48,360 Speaker 1: to know fault codes and and and the reason is 247 00:12:48,360 --> 00:12:51,080 Speaker 1: is one of the good things that the manufacturers doing 248 00:12:51,160 --> 00:12:54,439 Speaker 1: Chrystler's in there is they will they will issue a 249 00:12:54,480 --> 00:12:58,720 Speaker 1: non communication fault if for some reason one module stops 250 00:12:58,760 --> 00:13:01,800 Speaker 1: talking to another. So it may not it may not 251 00:13:01,880 --> 00:13:06,040 Speaker 1: give you an exact component and say, hey, change this relay, 252 00:13:06,080 --> 00:13:09,679 Speaker 1: but it will tell you what circuit went away and 253 00:13:09,720 --> 00:13:13,440 Speaker 1: stopped communicating on the data bus. Do you ever do 254 00:13:13,480 --> 00:13:17,439 Speaker 1: you ever have a bad phone in your house? Dan? Right? 255 00:13:17,559 --> 00:13:19,640 Speaker 1: And you know, if you have seven phones in the house, 256 00:13:20,120 --> 00:13:22,719 Speaker 1: how did the how did the telephone repair man find them? Back? 257 00:13:22,720 --> 00:13:24,360 Speaker 1: In the day, right, he went around to each phone 258 00:13:24,360 --> 00:13:26,480 Speaker 1: and he checked him for tone, he checked it for 259 00:13:26,559 --> 00:13:28,760 Speaker 1: signal coming in, and then he tested a few things 260 00:13:28,760 --> 00:13:30,880 Speaker 1: out and he said, okay, this is the bad phone 261 00:13:30,920 --> 00:13:33,440 Speaker 1: or or I remember the days and I'm dating myself 262 00:13:33,600 --> 00:13:35,560 Speaker 1: when somebody left the phone off the hook and it 263 00:13:35,600 --> 00:13:40,120 Speaker 1: took the whole house out. Right. Well, you know to 264 00:13:40,240 --> 00:13:44,120 Speaker 1: a degree. Cars are like that, all right, except they 265 00:13:44,120 --> 00:13:46,360 Speaker 1: won't take the whole car out, but the module will 266 00:13:46,360 --> 00:13:52,360 Speaker 1: stop communicating. And what's interesting to note is with a 267 00:13:52,480 --> 00:13:55,760 Speaker 1: scan tool on this particular car, one of the best 268 00:13:55,760 --> 00:14:00,240 Speaker 1: things to look at is the transmission range switcher. In 269 00:14:00,280 --> 00:14:02,080 Speaker 1: the old days of the car didn't crank, you try 270 00:14:02,080 --> 00:14:07,040 Speaker 1: putting it in neutral. Okay, Well, on this particular car 271 00:14:07,080 --> 00:14:09,199 Speaker 1: and a lot of them of this vintage, this era, 272 00:14:09,600 --> 00:14:11,280 Speaker 1: they have it set up so that when the car 273 00:14:11,360 --> 00:14:13,200 Speaker 1: goes into a no crank, if you can go into 274 00:14:13,240 --> 00:14:15,720 Speaker 1: it with a body computer or a body a scanner 275 00:14:15,720 --> 00:14:18,040 Speaker 1: and look at the body computer, you can actually bring 276 00:14:18,120 --> 00:14:22,320 Speaker 1: up the trans switch and see on off whether it's 277 00:14:22,360 --> 00:14:26,560 Speaker 1: working or not. All right, and if it's not working, 278 00:14:26,600 --> 00:14:29,240 Speaker 1: and what you have to realize is it's a monitored circuit. 279 00:14:29,480 --> 00:14:32,560 Speaker 1: If it's not working. If it loses communication, it's gonna 280 00:14:32,560 --> 00:14:37,200 Speaker 1: set a communications fault. So on the pretext that somebody 281 00:14:37,280 --> 00:14:40,680 Speaker 1: can't catch it in the act, I'm gonna tell you 282 00:14:40,720 --> 00:14:42,040 Speaker 1: first step I want to do is I want to 283 00:14:42,040 --> 00:14:45,280 Speaker 1: go look at I want to go look at fault codes, 284 00:14:45,400 --> 00:14:48,160 Speaker 1: any fault codes in the vehicle. At this point, so 285 00:14:48,200 --> 00:14:51,320 Speaker 1: many hands have been in the pot. I would record everything, 286 00:14:51,840 --> 00:14:55,760 Speaker 1: erase it, write it all down, erase it, and wait 287 00:14:55,840 --> 00:14:59,120 Speaker 1: till the problem happens the second time. Because obviously what 288 00:14:59,160 --> 00:15:02,200 Speaker 1: they did didn't fix it. Changing the PC and didn't 289 00:15:02,240 --> 00:15:04,840 Speaker 1: do it. Changing the starter didn't do it. There's still 290 00:15:04,840 --> 00:15:07,680 Speaker 1: a fault in this car. And my money is either 291 00:15:07,840 --> 00:15:10,640 Speaker 1: on we've got a problem in the trans range sensor 292 00:15:10,760 --> 00:15:14,960 Speaker 1: circuit or we've got a problem. There is a separate 293 00:15:15,000 --> 00:15:19,640 Speaker 1: starter relay for this vehicle, and perhaps we've got an 294 00:15:19,640 --> 00:15:23,880 Speaker 1: issue there. Star, I could click the key and you 295 00:15:23,880 --> 00:15:27,000 Speaker 1: can hear the relay. Okay, So then let's go to 296 00:15:27,040 --> 00:15:30,600 Speaker 1: the relay. Let's go to the relay at the relay 297 00:15:30,760 --> 00:15:35,520 Speaker 1: terminal thirty. You want to make short. Terminal thirty has 298 00:15:35,600 --> 00:15:40,000 Speaker 1: power to it all the time, all right, And then 299 00:15:40,440 --> 00:15:43,520 Speaker 1: and then the lights and the lights and the dash 300 00:15:43,600 --> 00:15:46,840 Speaker 1: lights they all lay up. Well, if I was a 301 00:15:46,840 --> 00:15:49,560 Speaker 1: good on the with a screw diver and reach up 302 00:15:49,560 --> 00:15:53,160 Speaker 1: there and hit my start up. Okay, So this is 303 00:15:53,200 --> 00:15:57,760 Speaker 1: a case of it's not getting signal. Now understand, understand 304 00:15:57,760 --> 00:16:00,560 Speaker 1: how this works. You turn the key to the crank position, 305 00:16:00,960 --> 00:16:03,200 Speaker 1: it sends, It sends, It does a couple of things. 306 00:16:03,200 --> 00:16:06,600 Speaker 1: It wakes up the circuits. It's it's sending a signal 307 00:16:07,000 --> 00:16:14,080 Speaker 1: to the PCM requesting crank. The PCM won't allow the 308 00:16:14,120 --> 00:16:17,560 Speaker 1: starter relay to engage until it looks at the trans 309 00:16:17,680 --> 00:16:20,800 Speaker 1: range censor and says has has dan in in in 310 00:16:20,960 --> 00:16:25,320 Speaker 1: park neutral or a gear because if you're in parking neutral, 311 00:16:25,440 --> 00:16:29,480 Speaker 1: it'll send out a signal and allow the vehicle to crank. 312 00:16:30,960 --> 00:16:34,200 Speaker 1: All right, That's why I'm saying it's it's so important 313 00:16:34,240 --> 00:16:36,920 Speaker 1: to you know everything. Everything comes down to a fault code. 314 00:16:37,240 --> 00:16:39,280 Speaker 1: And I don't know why people don't go looking at that. 315 00:16:39,320 --> 00:16:42,040 Speaker 1: They think it's just a crank position issue. It's it's 316 00:16:42,040 --> 00:16:44,040 Speaker 1: a no crank condition. It won't have a code. There'll 317 00:16:44,080 --> 00:16:45,680 Speaker 1: be a code in there, there'll be a fault. And 318 00:16:45,720 --> 00:16:48,800 Speaker 1: if it doesn't have a fault, then that tells you 319 00:16:48,880 --> 00:16:52,160 Speaker 1: it's not something computer related. It's something more mechanical, or 320 00:16:52,200 --> 00:16:54,880 Speaker 1: perhaps it's something such as a bad starter, and then 321 00:16:54,920 --> 00:17:00,400 Speaker 1: that's a different animal altogether. Right, Well, yeah, i'm saying, 322 00:17:01,160 --> 00:17:02,880 Speaker 1: I'm not saying in your case it is. I'm just 323 00:17:02,920 --> 00:17:05,680 Speaker 1: trying to make the point that using a scan tool 324 00:17:05,960 --> 00:17:08,480 Speaker 1: just gathers information. It takes the guy with something between 325 00:17:08,480 --> 00:17:10,000 Speaker 1: his ears to figure out what to do with it. 326 00:17:10,720 --> 00:17:17,440 Speaker 1: So trying to start, Nope, Nope, there'll be history there. There, 327 00:17:17,480 --> 00:17:20,080 Speaker 1: There should be history there. So the way I would 328 00:17:20,080 --> 00:17:22,439 Speaker 1: approach this is if this was in the Bay Monday morning, 329 00:17:22,760 --> 00:17:26,119 Speaker 1: I'd scan every module in the vehicle, write everything down, 330 00:17:27,160 --> 00:17:30,679 Speaker 1: erase it, wait for it to happen again, wait till 331 00:17:30,680 --> 00:17:35,400 Speaker 1: I can duplicate the problem. What fault comes back? All right? 332 00:17:35,680 --> 00:17:37,359 Speaker 1: And then also keep in mind, I would go to 333 00:17:37,400 --> 00:17:40,600 Speaker 1: the starter relay, find that make sure terminal thirty is 334 00:17:40,640 --> 00:17:44,040 Speaker 1: hot all the time. And for that matter, I might 335 00:17:44,160 --> 00:17:47,960 Speaker 1: wire in a one side marker or a parking light 336 00:17:47,960 --> 00:17:50,240 Speaker 1: bulb so I can see that bulb lit from the 337 00:17:50,320 --> 00:17:54,360 Speaker 1: driver's seat, so at least when I got to crank it. Right, 338 00:17:54,560 --> 00:17:56,320 Speaker 1: So if if I go to crank it and the 339 00:17:56,359 --> 00:18:01,320 Speaker 1: bulb is not, let I guess what, it's not gonna work. Okay, okay, 340 00:18:01,640 --> 00:18:03,639 Speaker 1: so do that, do that and give me a shout 341 00:18:03,680 --> 00:18:06,880 Speaker 1: next week. Let me know what happens. Very much. You're 342 00:18:06,920 --> 00:18:11,800 Speaker 1: very welcome. You take good care always. Always you have 343 00:18:11,880 --> 00:18:14,359 Speaker 1: to come back to basics. You've just got a you know, 344 00:18:15,040 --> 00:18:16,760 Speaker 1: you've got to think your way through the problem. I 345 00:18:16,760 --> 00:18:18,919 Speaker 1: can't tell you how many things we're working on lately 346 00:18:19,400 --> 00:18:23,680 Speaker 1: that um become an issue as far as as far 347 00:18:23,800 --> 00:18:27,160 Speaker 1: as you don't think to go and scan for it. 348 00:18:27,680 --> 00:18:30,040 Speaker 1: We had a car and last week, it was a 349 00:18:30,080 --> 00:18:33,280 Speaker 1: week before last had an air conditioning problem. The air 350 00:18:33,320 --> 00:18:38,280 Speaker 1: conditioning the tempt control was inaccurate, and the shop before 351 00:18:38,400 --> 00:18:41,760 Speaker 1: us went and started looking at refrigerant level and all 352 00:18:41,800 --> 00:18:44,520 Speaker 1: the basic mechanical things. It had a blend or problem 353 00:18:44,600 --> 00:18:47,560 Speaker 1: and the PCM or the BCM in that case, reported it, 354 00:18:48,119 --> 00:18:50,320 Speaker 1: and right away we we knew which way we had 355 00:18:50,359 --> 00:18:52,879 Speaker 1: to go by. Anyway, that was the story. I'm on 356 00:18:52,960 --> 00:19:09,840 Speaker 1: eating the car doctor back right after this. Hey, welcome back. 357 00:19:09,840 --> 00:19:11,720 Speaker 1: Why aren't any in the car doctor? How are you today? 358 00:19:12,119 --> 00:19:14,560 Speaker 1: Let's keep on cruising. Let's get over and talk to 359 00:19:14,680 --> 00:19:17,439 Speaker 1: Seth online to Seth. Welcome to the car doctor. How 360 00:19:17,480 --> 00:19:20,960 Speaker 1: are you? Hey? Ron? Good about you? Good? What's going on, 361 00:19:21,000 --> 00:19:24,480 Speaker 1: what kind of car problem do you have? I've got 362 00:19:24,480 --> 00:19:28,800 Speaker 1: a two thousand four Dodge in Trepid e S with 363 00:19:29,080 --> 00:19:35,840 Speaker 1: a three point five leader V six and I've has 364 00:19:35,840 --> 00:19:38,000 Speaker 1: the check engine light come on a couple of times 365 00:19:38,880 --> 00:19:44,040 Speaker 1: with the codes P zero three four four and P 366 00:19:44,320 --> 00:19:50,800 Speaker 1: zero three H zero three four zero. Hi took it 367 00:19:50,880 --> 00:19:56,280 Speaker 1: to them a mechanic and they looked it over and 368 00:19:57,600 --> 00:19:59,639 Speaker 1: said that the check engine light turned off by it 369 00:19:59,720 --> 00:20:02,760 Speaker 1: fell and they didn't see anything wrong with the sensor 370 00:20:02,920 --> 00:20:06,960 Speaker 1: or the wiring. Uh. And I didn't change anything, he said, 371 00:20:06,960 --> 00:20:11,359 Speaker 1: it all look looked fine. Um. I had the check 372 00:20:11,400 --> 00:20:13,960 Speaker 1: engine light come on again with the exact They cleared 373 00:20:14,000 --> 00:20:17,800 Speaker 1: the codes and had the exact same code come back up, 374 00:20:17,880 --> 00:20:22,200 Speaker 1: and this time as well. I've had the car RPM 375 00:20:22,280 --> 00:20:27,400 Speaker 1: fluctuate when it's in drive or neutral and it actually 376 00:20:28,040 --> 00:20:31,760 Speaker 1: um ended up stalling when I was sitting in a 377 00:20:31,920 --> 00:20:34,879 Speaker 1: drive through. I was able to play it right back up. 378 00:20:35,600 --> 00:20:39,240 Speaker 1: And I don't know if it's related. The cruise control 379 00:20:39,320 --> 00:20:43,800 Speaker 1: will sometimes shut itself off when I'm cruising down the freeway. 380 00:20:44,320 --> 00:20:47,480 Speaker 1: It could be, especially if it's losing correct RPM signal. 381 00:20:47,680 --> 00:20:50,159 Speaker 1: Let me let me ask you this seth when the 382 00:20:50,200 --> 00:20:53,679 Speaker 1: other shop looked at it. Had they tested? Did they 383 00:20:53,720 --> 00:20:55,199 Speaker 1: talk to you about it? They just said, would they 384 00:20:55,200 --> 00:20:59,920 Speaker 1: do a visual? They did a visual, and they also 385 00:21:00,000 --> 00:21:04,280 Speaker 1: looked up a scanner to it. A P zero three 386 00:21:04,359 --> 00:21:09,840 Speaker 1: four oh is a CAM sensor fault, meaning it's not 387 00:21:09,920 --> 00:21:14,080 Speaker 1: seeing correct signal, and a three four four means that 388 00:21:14,119 --> 00:21:16,480 Speaker 1: the signal is intermittent. What do you do for a 389 00:21:16,520 --> 00:21:23,360 Speaker 1: living seth? I install cabinets? Okay, so what what? They're 390 00:21:23,359 --> 00:21:27,440 Speaker 1: basically like kitchen cabinets, that kind of thing. So so 391 00:21:28,240 --> 00:21:32,439 Speaker 1: using a scan tool is kind of like using a 392 00:21:32,440 --> 00:21:34,760 Speaker 1: shoe box to measure the dimensions of the cabinet and 393 00:21:34,760 --> 00:21:38,480 Speaker 1: then lay it out and build it and install it. 394 00:21:38,119 --> 00:21:41,919 Speaker 1: It works, but it's kind of crude, all right. And 395 00:21:41,960 --> 00:21:44,280 Speaker 1: in the case of the cabinets, you couldn't do it accurately, 396 00:21:44,359 --> 00:21:46,120 Speaker 1: and you couldn't do it to a level of quality, 397 00:21:46,160 --> 00:21:49,240 Speaker 1: and you sound like a quality guy. And in terms 398 00:21:49,240 --> 00:21:53,280 Speaker 1: of a P zero three forty, you can't accurately test 399 00:21:53,480 --> 00:21:57,080 Speaker 1: that sensor or circuit without a lab scope, not in 400 00:21:57,119 --> 00:22:00,320 Speaker 1: two thousand four, not on that vehicle. You know, you 401 00:22:00,680 --> 00:22:03,959 Speaker 1: might get lucky and stumble upon some wiring that's chewed up. 402 00:22:04,680 --> 00:22:07,480 Speaker 1: You might get lucky and you know, give the camp, 403 00:22:07,560 --> 00:22:10,160 Speaker 1: give the camp position sensor a tap with a screw 404 00:22:10,280 --> 00:22:13,119 Speaker 1: driver handle, and the car shuts off. You might, but 405 00:22:13,440 --> 00:22:19,359 Speaker 1: the preason that code set was. Imagine a circuit with voltage. 406 00:22:19,720 --> 00:22:22,400 Speaker 1: It starts at zero, right, Imagine a light bulb. If 407 00:22:22,400 --> 00:22:25,200 Speaker 1: we put a lab scope on a light bulb, it 408 00:22:25,240 --> 00:22:27,320 Speaker 1: would show zero. If the bulb is off, we turn 409 00:22:27,359 --> 00:22:30,359 Speaker 1: the light switch on, the lab scope would show a 410 00:22:30,400 --> 00:22:34,879 Speaker 1: trace or a signal, a picture, an electrical picture of 411 00:22:34,920 --> 00:22:40,240 Speaker 1: that voltage rising from zero to twelve vaults right, and 412 00:22:40,240 --> 00:22:42,040 Speaker 1: then the length of time that the bulb is on 413 00:22:42,720 --> 00:22:45,440 Speaker 1: would give it horizontal with and then when you turn 414 00:22:45,480 --> 00:22:49,040 Speaker 1: the ball off, the signal would drop away. So, in effect, 415 00:22:49,760 --> 00:22:52,320 Speaker 1: that light bulb would make a square wave pattern based 416 00:22:52,320 --> 00:22:54,240 Speaker 1: on how fast you turn that light bulb on and 417 00:22:54,280 --> 00:22:58,880 Speaker 1: off on the lapscope with me. Okay, So a CAM 418 00:22:59,040 --> 00:23:04,080 Speaker 1: sensor makes that a similar type of signal, but it's 419 00:23:04,119 --> 00:23:07,159 Speaker 1: it's a set signal. The only thing that changes is 420 00:23:07,200 --> 00:23:11,720 Speaker 1: how fast it appears. It doesn't change shape. It's a constant. 421 00:23:12,359 --> 00:23:18,000 Speaker 1: A three forty generally is because that signal is either 422 00:23:18,080 --> 00:23:23,159 Speaker 1: not squared off properly or not rising correctly. There's something 423 00:23:23,200 --> 00:23:25,639 Speaker 1: wrong with that pattern. The light bulb is no longer 424 00:23:26,080 --> 00:23:29,520 Speaker 1: reflecting twelve vaults. It's reflecting six vaults or eight vaults, 425 00:23:29,600 --> 00:23:33,000 Speaker 1: or it's reflecting two vaults, or it's not on the 426 00:23:33,040 --> 00:23:35,960 Speaker 1: whole time. The bulb shorts out. There's a problem with 427 00:23:36,560 --> 00:23:40,840 Speaker 1: that particular pattern. It doesn't look the same over a 428 00:23:40,880 --> 00:23:47,080 Speaker 1: time span, and it has to be dead on every time, 429 00:23:47,480 --> 00:23:50,919 Speaker 1: all right, So looking at everything, yeah, I guess what. 430 00:23:51,040 --> 00:23:53,240 Speaker 1: There's the camp censor, there's the crank sensor. Beyond that. 431 00:23:53,320 --> 00:23:56,600 Speaker 1: Until you hook up a lab scope, you're never gonna 432 00:23:56,640 --> 00:23:58,520 Speaker 1: see it. It would be like a doctor doing a 433 00:23:58,560 --> 00:24:01,000 Speaker 1: trace on your heart, your heart and blood pressure. You know. 434 00:24:01,040 --> 00:24:03,040 Speaker 1: You they wheel you into the hospital and they hook 435 00:24:03,040 --> 00:24:06,640 Speaker 1: you up into the machine. It's that little right, it's 436 00:24:06,680 --> 00:24:09,200 Speaker 1: it's the tracer. It's the same thing until they hook 437 00:24:09,200 --> 00:24:11,360 Speaker 1: you up to that scope. Because that's what the doctor's got. 438 00:24:11,400 --> 00:24:13,919 Speaker 1: That's a scope, all right. He's just he's putting an 439 00:24:13,960 --> 00:24:15,840 Speaker 1: electrical pattern up if you want to think of it 440 00:24:15,880 --> 00:24:17,560 Speaker 1: like that, and without looking at it like that, it 441 00:24:17,600 --> 00:24:21,080 Speaker 1: doesn't do anything. So the only way to test this 442 00:24:21,240 --> 00:24:23,840 Speaker 1: is with the lab scope. Period done. End of conversation. 443 00:24:24,359 --> 00:24:27,840 Speaker 1: I can tell you this that on that particular car, 444 00:24:28,880 --> 00:24:35,400 Speaker 1: a bad crank sensor will replicate a bad CAM sensor. 445 00:24:36,440 --> 00:24:40,120 Speaker 1: So a crank can cause a cam sensor full. So 446 00:24:40,240 --> 00:24:42,000 Speaker 1: what a lot of guys, what a lot of guys 447 00:24:42,000 --> 00:24:43,600 Speaker 1: did back in the day. Let's face it, the car 448 00:24:43,680 --> 00:24:45,199 Speaker 1: is twelve years old or not that many of them 449 00:24:45,240 --> 00:24:47,399 Speaker 1: around anymore. What a lot of guys did in the 450 00:24:47,480 --> 00:24:50,359 Speaker 1: day was replaced both the cam and the crank sensor. 451 00:24:50,400 --> 00:24:52,840 Speaker 1: The guys that didn't understand what lab scopes were or 452 00:24:52,880 --> 00:24:54,280 Speaker 1: had them and never took them out of the box, 453 00:24:54,280 --> 00:24:56,480 Speaker 1: and they had dust on the top. And I'm not 454 00:24:56,520 --> 00:24:58,520 Speaker 1: suggesting you do that. I'm just trying to make the 455 00:24:58,560 --> 00:25:02,359 Speaker 1: point that a crank position sensor issue will also cause 456 00:25:02,400 --> 00:25:06,960 Speaker 1: a cam position sensor issue. It's an easy circuit to diagnose. 457 00:25:08,080 --> 00:25:10,159 Speaker 1: It's a matter of hooking up a lab scope, a 458 00:25:10,200 --> 00:25:14,200 Speaker 1: two channel scope and comparing the crank in the cam 459 00:25:14,400 --> 00:25:18,399 Speaker 1: have the correct relationship and that they you know, you 460 00:25:18,680 --> 00:25:21,040 Speaker 1: have to measure it up against a known good signal, 461 00:25:21,440 --> 00:25:24,120 Speaker 1: which there are libraries of this stuff available to mechanics. 462 00:25:24,119 --> 00:25:26,040 Speaker 1: They have to know where to look. But if they 463 00:25:26,080 --> 00:25:29,639 Speaker 1: have a lab scope, chances are they do and then 464 00:25:29,680 --> 00:25:31,680 Speaker 1: they can tell hey, this is good, this is bad. 465 00:25:31,760 --> 00:25:34,040 Speaker 1: But you know what they're trying to do. They're trying 466 00:25:34,040 --> 00:25:36,240 Speaker 1: to build a cabinet. Using a shoebox as a ruler. 467 00:25:37,520 --> 00:25:44,760 Speaker 1: Doesn't work. So just doesn't work caused them, caused the 468 00:25:44,800 --> 00:25:48,399 Speaker 1: fluxuation our camin and eventual Oh yeah, hey, let me 469 00:25:48,520 --> 00:25:52,479 Speaker 1: let me Can you skip? I'm asking you the hard 470 00:25:52,560 --> 00:25:54,040 Speaker 1: questions today. I know, seth, I'm not trying to put 471 00:25:54,080 --> 00:25:55,960 Speaker 1: you on the spot. Can you skip? Can you walk 472 00:25:56,000 --> 00:25:59,159 Speaker 1: and skip? Okay? Do you do? You do? You know? 473 00:25:59,200 --> 00:26:02,040 Speaker 1: How you skip? Your your your brain says skip and 474 00:26:02,080 --> 00:26:05,919 Speaker 1: you kind of miss a step walking down the street. Right, Well, 475 00:26:06,040 --> 00:26:08,240 Speaker 1: you know that's all that's all motor function and that's 476 00:26:08,240 --> 00:26:10,520 Speaker 1: basically what the car is doing. This. The input sensors 477 00:26:10,520 --> 00:26:14,040 Speaker 1: to the PCM are giving a position of cranking camp 478 00:26:14,040 --> 00:26:17,200 Speaker 1: so who it can dictate and control RPM. It's it's 479 00:26:17,320 --> 00:26:20,200 Speaker 1: making it run, just like your brain makes you skip 480 00:26:20,320 --> 00:26:22,600 Speaker 1: or walk or run or do anything else without thinking. 481 00:26:22,640 --> 00:26:26,320 Speaker 1: It's just like an instant. It happens, right, So when 482 00:26:26,320 --> 00:26:30,439 Speaker 1: it loses track of cam signal, when you when you 483 00:26:30,520 --> 00:26:34,239 Speaker 1: lose track of walking, your your feet kind of you know, 484 00:26:34,400 --> 00:26:36,880 Speaker 1: you get tangled up and you're not and you trip, 485 00:26:36,960 --> 00:26:39,439 Speaker 1: you fall down. Car does the same thing. It loses 486 00:26:39,440 --> 00:26:41,119 Speaker 1: track of where it's at, It loses the cam, the 487 00:26:41,119 --> 00:26:45,680 Speaker 1: crank signal, it trips and falls down, and the RPM. 488 00:26:45,760 --> 00:26:49,000 Speaker 1: The RPM will fluctuate. It could stall, it could not start, 489 00:26:49,840 --> 00:26:54,000 Speaker 1: It could do a bunch of things. So all right, 490 00:26:54,359 --> 00:26:55,880 Speaker 1: just make sure when you go back to your shop 491 00:26:55,920 --> 00:26:58,480 Speaker 1: if they're going to replace these cam and crank sensors 492 00:26:59,400 --> 00:27:03,560 Speaker 1: Chrysler only. I'll say it again, Chrysler only. Lots of 493 00:27:03,600 --> 00:27:07,200 Speaker 1: problems with the aftermarket stuff, lots of issues. You want 494 00:27:07,200 --> 00:27:09,280 Speaker 1: to use a Chrystler only cam and crank censor in 495 00:27:09,280 --> 00:27:12,480 Speaker 1: that particular vehicle. Um, at least you know you're eliminating 496 00:27:12,480 --> 00:27:16,200 Speaker 1: the problem. Al Right, Well, yeah, I had I had 497 00:27:16,280 --> 00:27:18,840 Speaker 1: changed I had changed one one and I don't even 498 00:27:18,880 --> 00:27:20,679 Speaker 1: remember the brand. I had just picked it up from 499 00:27:20,680 --> 00:27:25,120 Speaker 1: an Advanced Auto Parts cam sensor, right, and I don't 500 00:27:25,160 --> 00:27:28,280 Speaker 1: think it was a Chrysler. So yeah, this is one. 501 00:27:28,480 --> 00:27:30,359 Speaker 1: This is one of those repairs where I call for 502 00:27:30,480 --> 00:27:34,359 Speaker 1: a OI part. All right. The the aftermarket part may work, 503 00:27:34,880 --> 00:27:36,720 Speaker 1: I can't tell you how well, and I can't tell 504 00:27:36,720 --> 00:27:39,520 Speaker 1: you for how long. It may be fine, but experience 505 00:27:39,560 --> 00:27:42,160 Speaker 1: has shown me that in this particular case, you're better 506 00:27:42,200 --> 00:27:44,119 Speaker 1: off with an OI part. And just put an end 507 00:27:44,160 --> 00:27:45,760 Speaker 1: to it. So good luck to you, Seth. If you 508 00:27:45,840 --> 00:27:47,600 Speaker 1: need me during the week, Ron at Car Doctor Show 509 00:27:47,680 --> 00:27:49,520 Speaker 1: dot com and if you want to call, you've got 510 00:27:49,520 --> 00:27:54,040 Speaker 1: the number, go right ahead, N zero. Hey, Jeff McDowell, 511 00:27:54,280 --> 00:27:56,440 Speaker 1: A sp NJ is coming up next. Don't go away. 512 00:27:56,480 --> 00:28:26,760 Speaker 1: We're back right after this. Jeff. Yeah, hey, welcome back. 513 00:28:26,760 --> 00:28:28,359 Speaker 1: We're don't needing the car docker you know, coming up 514 00:28:28,400 --> 00:28:30,200 Speaker 1: next week. Boy, you tell you where does the time fly. 515 00:28:30,720 --> 00:28:33,680 Speaker 1: We're gonna be down in Socaucus at the Meadowlands Convention 516 00:28:33,720 --> 00:28:36,960 Speaker 1: Center with the good folks at the A s p 517 00:28:37,200 --> 00:28:39,680 Speaker 1: n J and the A s n A s p 518 00:28:39,880 --> 00:28:42,520 Speaker 1: n J Northeast Trade Show. And always a good time. 519 00:28:42,560 --> 00:28:44,120 Speaker 1: Always glad to talk to him. And I'm just surprised 520 00:28:44,120 --> 00:28:45,640 Speaker 1: that year went by and Harry am talking to Jeff 521 00:28:45,720 --> 00:28:49,480 Speaker 1: McDowell again. Jeff, welcome back, sir. I wanted that was 522 00:28:49,520 --> 00:28:52,360 Speaker 1: the fast year. Huh yeah, boy, you know, Jeff, they're 523 00:28:52,360 --> 00:28:55,280 Speaker 1: just flying by. It's uh, you know, we just celebrated 524 00:28:55,320 --> 00:28:57,520 Speaker 1: twenty five years on radio and um we're still kind 525 00:28:57,520 --> 00:28:59,600 Speaker 1: of thinking about it, saying no, no, it can't be. 526 00:28:59,640 --> 00:29:02,840 Speaker 1: It just is like year five. Um, so you know, 527 00:29:02,920 --> 00:29:05,040 Speaker 1: here you guys are with your trade show. We're like 528 00:29:05,120 --> 00:29:09,000 Speaker 1: your thirty nine, isn't it? That's correct? Yeah? Um, you 529 00:29:09,000 --> 00:29:13,280 Speaker 1: know where did thirty nine years of trade shows go? And? Um, 530 00:29:13,640 --> 00:29:16,040 Speaker 1: you know, everyone just seems to be better than the last. 531 00:29:16,880 --> 00:29:19,840 Speaker 1: And you know it's it's I've been fortunate. I've been 532 00:29:19,840 --> 00:29:22,480 Speaker 1: around to about I think, um, I have to think 533 00:29:22,480 --> 00:29:24,240 Speaker 1: back now, I think I've been around to about thirty 534 00:29:24,280 --> 00:29:29,520 Speaker 1: of them, and it's just staggering the the event. Um 535 00:29:30,240 --> 00:29:32,920 Speaker 1: and for what you guys do? So tell us what's um, 536 00:29:33,160 --> 00:29:34,600 Speaker 1: what's hot at the show this year? What are we 537 00:29:34,600 --> 00:29:37,400 Speaker 1: gonna look forward to this year? Well, I mean it's 538 00:29:37,480 --> 00:29:40,960 Speaker 1: just an incredible show. Was sold out so early. We've 539 00:29:41,000 --> 00:29:45,040 Speaker 1: got over sixty square feet of the latest products and 540 00:29:45,080 --> 00:29:48,120 Speaker 1: equipment for people to come out and see. Um a 541 00:29:48,200 --> 00:29:52,480 Speaker 1: hundred fifty different vendors exhibits. We've got over twenty seminars 542 00:29:52,520 --> 00:29:58,360 Speaker 1: and training. We've got Casey Matthew from Casey Custom Paints. 543 00:29:58,400 --> 00:30:02,640 Speaker 1: He's coming out for UH do a demonstration for B 544 00:30:02,800 --> 00:30:04,560 Speaker 1: A s F and meet with some of the young 545 00:30:04,640 --> 00:30:10,080 Speaker 1: vocational students. We've also got Mike Anderson, UH, nationally renowned 546 00:30:10,320 --> 00:30:12,920 Speaker 1: seminar leaders coming out to do a big seminar for 547 00:30:13,080 --> 00:30:16,000 Speaker 1: us and just about anything that anybody wants to find 548 00:30:16,000 --> 00:30:20,240 Speaker 1: out about collision repair UM is available at at the show. 549 00:30:20,560 --> 00:30:26,360 Speaker 1: And it's amazing to me the the spray booths. I'd 550 00:30:26,400 --> 00:30:28,120 Speaker 1: love to go stand in the spray booths. It's kind 551 00:30:28,120 --> 00:30:30,520 Speaker 1: of neat. It's there, they're they're it seems like they're 552 00:30:30,520 --> 00:30:33,680 Speaker 1: bigger than some houses, they're cleaner than some houses, and 553 00:30:34,000 --> 00:30:38,000 Speaker 1: the construction of the technology that's contained within them just 554 00:30:38,400 --> 00:30:40,560 Speaker 1: you know, makes you scratch your head and say, how 555 00:30:40,560 --> 00:30:42,400 Speaker 1: could how could a body shop? I mean, Jeff, you 556 00:30:42,400 --> 00:30:44,360 Speaker 1: have a body shop. Could you imagine not having a 557 00:30:44,360 --> 00:30:49,400 Speaker 1: spray booth? Oh? No, absolutely not. Now do you think that? 558 00:30:49,760 --> 00:30:52,280 Speaker 1: And I suppose we'll have to ask this question next 559 00:30:52,320 --> 00:30:53,960 Speaker 1: week because I think you and are gonna be talking 560 00:30:54,000 --> 00:30:57,760 Speaker 1: next week as well. Obviously, um, you know, a body 561 00:30:57,760 --> 00:31:00,520 Speaker 1: shop without a spray booth going forward, with with the 562 00:31:00,520 --> 00:31:04,000 Speaker 1: technology that the cars are exhibiting, and and and the paints, 563 00:31:04,000 --> 00:31:05,960 Speaker 1: how the paints have changed. You know, there would be 564 00:31:05,960 --> 00:31:08,440 Speaker 1: an interesting topic, right, How has paint changed in the 565 00:31:08,480 --> 00:31:10,880 Speaker 1: last thirty nine years? You know, how are they going 566 00:31:10,960 --> 00:31:14,080 Speaker 1: to manage without a booth going forward? Jeff? Can they Well, no, 567 00:31:14,200 --> 00:31:17,920 Speaker 1: you can't technically licensed Collision Fresh shop in New Jersey 568 00:31:18,000 --> 00:31:22,480 Speaker 1: cannot get their license without passing the fire certificate. Uh 569 00:31:22,920 --> 00:31:27,280 Speaker 1: for your local uh, whatever part of the state you're 570 00:31:27,320 --> 00:31:34,120 Speaker 1: in and right, so you know, it's it's and that's 571 00:31:34,160 --> 00:31:36,760 Speaker 1: some of the things you see at this show. Uh. 572 00:31:36,800 --> 00:31:38,920 Speaker 1: You know, people ask me, so, what's the big deal. 573 00:31:38,960 --> 00:31:41,120 Speaker 1: It's a bunch of seminars, it's a bunch of vendors. 574 00:31:41,560 --> 00:31:44,440 Speaker 1: You know what. It's not that it's I go to 575 00:31:44,480 --> 00:31:48,360 Speaker 1: the show every year, and even though it's more, it 576 00:31:48,720 --> 00:31:51,400 Speaker 1: is more collision than mechanical, and we can both admit that. 577 00:31:51,480 --> 00:31:54,040 Speaker 1: I think safely it's it's, it's and that's for now. 578 00:31:54,240 --> 00:31:57,360 Speaker 1: It changes. I think it goes through its cycles. But 579 00:31:58,000 --> 00:32:00,160 Speaker 1: you know, I look in the corners. I would just 580 00:32:00,200 --> 00:32:03,000 Speaker 1: saying this to Joel Goston from n J A. Uh, 581 00:32:03,040 --> 00:32:04,880 Speaker 1: you know, I look in the corners. I I look 582 00:32:04,920 --> 00:32:09,000 Speaker 1: for the little thing. I look for something different, something small, 583 00:32:09,080 --> 00:32:10,880 Speaker 1: and that's usually what I come away with. But it's 584 00:32:10,920 --> 00:32:14,280 Speaker 1: a heck of an education. Um uh you know that. 585 00:32:14,360 --> 00:32:16,520 Speaker 1: I always enjoy seeing. Hey, Jeff, the clock is gonna 586 00:32:16,560 --> 00:32:18,040 Speaker 1: take us. I know we're a little short this year. 587 00:32:18,120 --> 00:32:20,880 Speaker 1: Where can the listeners go for more information and uh, 588 00:32:21,080 --> 00:32:22,840 Speaker 1: give us some show dates and times if you could 589 00:32:22,840 --> 00:32:27,760 Speaker 1: real quick. Yeah. Sure. The show starts March five to 590 00:32:27,840 --> 00:32:31,440 Speaker 1: ten pm and Saturday to nineteen from ten to five 591 00:32:31,480 --> 00:32:35,000 Speaker 1: pm and Sunday from ten to three pm. And they 592 00:32:35,040 --> 00:32:39,360 Speaker 1: can get any information they want at www dot a 593 00:32:39,360 --> 00:32:44,320 Speaker 1: a sp n J Northeast dot com Perfect Cool Beings, 594 00:32:44,360 --> 00:32:45,760 Speaker 1: you know what. We'll get that up on our Facebook 595 00:32:45,760 --> 00:32:47,920 Speaker 1: page to run Any in the Car Doctor, So if 596 00:32:47,920 --> 00:32:50,040 Speaker 1: they have any issues finding it, that's a s p 597 00:32:50,280 --> 00:32:52,800 Speaker 1: n J Northeast dot com. Jeff, I look forward to 598 00:32:52,800 --> 00:32:54,680 Speaker 1: seeing you and everybody else next week. We'll talk to 599 00:32:54,680 --> 00:32:56,880 Speaker 1: you then. All right, Ron, thank you, You're very welcome. 600 00:32:56,920 --> 00:32:58,680 Speaker 1: I'm run Any in the Car Doctor. We are back 601 00:32:58,800 --> 00:33:04,080 Speaker 1: right after this at Top Kids on the Road six six. 602 00:33:33,120 --> 00:33:34,640 Speaker 1: Welcome back. I want to close out the year. I 603 00:33:34,680 --> 00:33:36,000 Speaker 1: want to talk to you a little bit of better repair. 604 00:33:36,080 --> 00:33:39,120 Speaker 1: Right did this week and I think it signifies where 605 00:33:39,120 --> 00:33:41,120 Speaker 1: this industry is and and it's just a tip of 606 00:33:41,120 --> 00:33:43,240 Speaker 1: the iceberg of where this industry is going. Had a 607 00:33:43,280 --> 00:33:45,400 Speaker 1: note for Toyota Corolla in the shop this week with 608 00:33:45,440 --> 00:33:52,200 Speaker 1: a P zero one thirty three oxygen sensor circuit UH 609 00:33:52,200 --> 00:33:56,240 Speaker 1: slow activity UM insufficient activity was the actual technical term, 610 00:33:56,320 --> 00:33:59,240 Speaker 1: and if you go through the diagnosis, and basically what 611 00:33:59,400 --> 00:34:02,160 Speaker 1: this is. An oxygen center is like the thermostat in 612 00:34:02,200 --> 00:34:04,080 Speaker 1: your house. You said, at the sixty eight degrees, the 613 00:34:04,080 --> 00:34:07,080 Speaker 1: heat comes up, it hits sixty eight, thermostat opens, the 614 00:34:07,080 --> 00:34:10,400 Speaker 1: furnace shuts off, the heat drops down, thermostat closes, it 615 00:34:10,440 --> 00:34:11,920 Speaker 1: brings it back up. It's a it's a back and 616 00:34:12,000 --> 00:34:15,480 Speaker 1: forth process. An oxygen sensor measures oxygen content as you 617 00:34:15,960 --> 00:34:18,080 Speaker 1: may know, may or may not know, depends how long 618 00:34:18,080 --> 00:34:20,960 Speaker 1: I have a listener you are. And basically the computer 619 00:34:21,080 --> 00:34:24,480 Speaker 1: is looking at the oxygen sensor output signal. It produces 620 00:34:24,520 --> 00:34:28,239 Speaker 1: a voltage and it varies with oxygen content high and 621 00:34:28,280 --> 00:34:32,160 Speaker 1: low to determine where one of the main inputs for 622 00:34:32,280 --> 00:34:34,520 Speaker 1: air fuel trimp for freel trim, how much fuel does 623 00:34:34,520 --> 00:34:36,480 Speaker 1: the engine have and how much does it need and 624 00:34:37,000 --> 00:34:39,319 Speaker 1: what's going on. It's it's it's a tuner in a sense. 625 00:34:39,360 --> 00:34:42,960 Speaker 1: It helps adjust the mixture. So it set a fault 626 00:34:43,000 --> 00:34:46,520 Speaker 1: code for slow activity. It wasn't responding fast enough. When 627 00:34:46,560 --> 00:34:49,160 Speaker 1: you go through the diagnosis, one of the things that 628 00:34:49,239 --> 00:34:51,799 Speaker 1: talks about is and you can't test the sensor, and 629 00:34:51,880 --> 00:34:54,919 Speaker 1: we did, and the sensor was marginal, but it wasn't 630 00:34:54,920 --> 00:34:57,160 Speaker 1: anything that I wouldn't have expected at a hundred and 631 00:34:57,200 --> 00:35:00,200 Speaker 1: twenty five thousand miles on a twelve year old v coal. 632 00:35:00,239 --> 00:35:02,920 Speaker 1: It's it's it's tired. Of course you're going to replace it. 633 00:35:03,560 --> 00:35:06,480 Speaker 1: But what's interesting was, in this particular case, Toyota had 634 00:35:06,560 --> 00:35:10,880 Speaker 1: issued a technical service bulletin, and what the bulletin specifically 635 00:35:10,960 --> 00:35:14,759 Speaker 1: said was that it may not be a case of 636 00:35:14,760 --> 00:35:17,719 Speaker 1: an oxygen sensor all by itself, that there is a 637 00:35:17,840 --> 00:35:22,839 Speaker 1: software reflesh available for this particular car. So what did 638 00:35:22,880 --> 00:35:27,360 Speaker 1: I do. I got out my Toyota scan Tool dealer 639 00:35:27,440 --> 00:35:31,960 Speaker 1: level tool and basically it's a laptop and fired it up, 640 00:35:32,480 --> 00:35:35,200 Speaker 1: went out found the calibration, and you know, a tip 641 00:35:35,200 --> 00:35:37,440 Speaker 1: of the hat to Toyota, they do it really nicely. 642 00:35:37,520 --> 00:35:41,360 Speaker 1: You you log in using Toyota tis stream and and 643 00:35:41,640 --> 00:35:44,040 Speaker 1: you're able to go find a calibration. And like a 644 00:35:44,040 --> 00:35:46,680 Speaker 1: lot of manufacturers now, they do something called a health check. 645 00:35:47,000 --> 00:35:48,799 Speaker 1: And this is why I always come back to let's 646 00:35:48,880 --> 00:35:51,359 Speaker 1: look at codes, let's look and see what is in 647 00:35:51,400 --> 00:35:54,279 Speaker 1: this particular vehicle. And it did a health check and 648 00:35:54,320 --> 00:35:58,160 Speaker 1: it reported back that there were two calibration updates for 649 00:35:58,200 --> 00:36:00,480 Speaker 1: this particular car. One of the A B S controller, 650 00:36:00,680 --> 00:36:03,239 Speaker 1: which had nothing to do with the O two, and 651 00:36:03,520 --> 00:36:06,799 Speaker 1: one for the O two performed the O two calibration 652 00:36:07,160 --> 00:36:10,040 Speaker 1: performed the A B S calibration just because I was there. 653 00:36:10,040 --> 00:36:12,879 Speaker 1: And that's another good thing about doing sortware refleshes, put 654 00:36:12,880 --> 00:36:15,160 Speaker 1: an oxygen sensor in it, and guess what, the car 655 00:36:15,280 --> 00:36:18,799 Speaker 1: is fixed. And that's the future of this business in 656 00:36:18,880 --> 00:36:22,000 Speaker 1: that it's not just changing hard parts, it's changing software 657 00:36:22,000 --> 00:36:24,680 Speaker 1: as well. And that's the future. Until the next time 658 00:36:24,719 --> 00:36:27,080 Speaker 1: I'm on anating in the car, Doctor, good mechanics aren't 659 00:36:27,080 --> 00:36:28,759 Speaker 1: expensive that priceless c