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Speaker 1: One eight hundred d ui away is now offering free

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Speaker 1: remote consultation my phone or video conference for any criminal events.

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Speaker 1: Stay home and trust Jewels friends with a free remote

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Speaker 1: or visit one eight hundred d uia dot Com eight

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Speaker 1: hundred d u away. It's another Jubila on the twenties.

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Speaker 1: I'm moving eight point five. Hello. Hi, my name is

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Speaker 1: Thomas Pinch. I'm calling from Airlines. I was looking to

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Speaker 1: speak with me rita car. This is hi, Marie. How

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Speaker 1: are you. I'm responding to a complaint that you made

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Speaker 1: the other day and I wanted to try to handle

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Speaker 1: that for you. Yes, I've lost my bag when your

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Speaker 1: airline don't. I'm trying to find it and I don't

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Speaker 1: know where to start. Oh wow, that sounds like a doozy. Um.

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Speaker 1: I should probably let you speak with our manager. His

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Speaker 1: name is Barry. I'm gonna just send you over to him. Okay, okay, perfect,

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Speaker 1: thank you? All right? Oh please hello? Hello, Hello, hey Marie? Yes,

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Speaker 1: hi Barry? Hey, Yeah no, No, this is Thomas again.

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Speaker 1: How did it go with Barry? He sent you back over?

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Speaker 1: Get everything solved. I'm sorry he did what. I haven't

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Speaker 1: spoken with him yet. Oh, no, you did. You were

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Speaker 1: just on the phone with him. Yeah, he sent you

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Speaker 1: back over to me. I'm assuming everything got to take

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Speaker 1: care of. No, you may have the wrong person. I

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Speaker 1: was on hold to speak with Barry and then you

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Speaker 1: put me on hold and I heard air and then music,

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Speaker 1: and then you came back. How can hold him? You

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Speaker 1: want to get him? Thought? Oh, I think I know

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Speaker 1: what happened. No, he was there. He was there listening.

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Speaker 1: The thing about Barry is he doesn't talk a whole lot.

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Speaker 1: He's a great manager. How can he not talk If

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Speaker 1: I lost my bag, he has no information. I have

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Speaker 1: to give him information, right, so that he can help

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Speaker 1: me find my bag. No, you're absolutely right. He's listening.

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Speaker 1: He's taking down notes about everything, and he will get

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Speaker 1: it handled. He's he's a great manager. Just really shy. Note.

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Speaker 1: Did you give him notes? I didn't give you any note.

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Speaker 1: How did he get well? I'm just assuming he took notes.

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Speaker 1: You told him the issue, right, you're not hearing me out.

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Speaker 1: It was just me on the phone. He never said hello,

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Speaker 1: And if he was there, I don't know what he

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Speaker 1: was listening. To you because he didn't say anything. It

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Speaker 1: was just me. Well, he was there, I saw him.

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Speaker 1: I can see him in his office. Um, he's just shy,

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Speaker 1: like I said, So I'm gonna send you over there

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Speaker 1: again and just tell him the problem. He'll'll get it

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Speaker 1: handle before. He trust me. He's a great guy, just

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Speaker 1: a little shy. Okay, Hello Barry, Hello Barry? Hello? Hi? Hi?

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Speaker 1: Is this Barry? Hi? Hello? Yes, Okay, what Hi? It's

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Speaker 1: this Barry. Yes, Hi, Hi. I'm trying to file a complaint.

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Speaker 1: My bags were lost? Did you get that? Hey, Marie?

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Speaker 1: Is Marie again? This is Thomas again. What happened? What

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Speaker 1: do you mean? What happened? He didn't say anything. Listen.

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Speaker 1: I'm just trying to large a simple freaking complaint. You okay, Yeah,

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Speaker 1: you know what. You sound like a really nice person, Marie.

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Speaker 1: But I'm looking in Barry's office right now and he's crying.

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Speaker 1: Did you did you say something to him? I mean

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Speaker 1: he's cing from white Listen. I'm just trying to foul

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Speaker 1: a complaint, Marie. I know, Marie, I know, I know,

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Speaker 1: and I can't help you with your specific complaint. Barry

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Speaker 1: has to help you, but he's not gonna be able

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Speaker 1: to help you if you're mean to him and making

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Speaker 1: him cry. What do you mean make him cry? I

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Speaker 1: barely said three words to him. Okay, the man started

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Speaker 1: bawling and he putting me on hold. I don't know

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Speaker 1: what going the water. Listen, I like I said, Barry's

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Speaker 1: a very sensitive guy, so I'm going to send you

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Speaker 1: back over there. He's really the only person that can

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Speaker 1: help you. But no, no, no, no, I need you

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Speaker 1: to just be please, please, please just listen. I just

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Speaker 1: need my pace. Okay, so maybe you can. You know, Marie,

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Speaker 1: I hear you. But really, Barry is the only person

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Speaker 1: that can help you. So I'm gonna have to throw

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Speaker 1: you back on hold and send you over there. Okay,

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Speaker 1: hang on, hello Berry Berry, Okay, this is Marie. I

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Speaker 1: don't want to make you crack. I just need my Marie. Marie.

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Speaker 1: This is Thomas again. Oh my, what have you done? No,

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Speaker 1: I haven't done anything. I tried to be nice to him,

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Speaker 1: because you said he is in the corner of his

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Speaker 1: office in tears right now. What did you say to him?

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Speaker 1: I don't know what to do. This is so badly

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Speaker 1: even talk to him. I don't know why he's crying. Well,

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Speaker 1: he's crying because it's a prank phone call. It's a joke.

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Speaker 1: He always does that in these things. No, rest is

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Speaker 1: not a joke because I lost my bag. No, no

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Speaker 1: it actually no, it is a joke. This is actually

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Speaker 1: Jewel from Brook and Jewil in the Morning doing a

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Speaker 1: phone tap on you. Your daughter Ashley set you up. Yeah,

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Speaker 1: she told me you had an issue with the airlines

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Speaker 1: losing your bag and wanted to mess with you. You

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Speaker 1: know what, that's good because Berry, Jerry, I'm gonna send

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Speaker 1: you over to him and he's gonna cry again if

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Speaker 1: you keep talking like that. No, no, no, no, I've

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Speaker 1: had enough of crying Berry to last in your life.

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Speaker 1: Week up every morning with Jubil phone taps weekdays on

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Speaker 1: the twenty point five