WEBVTT - Ice cream fight: Can companies have a social conscience in 2026?

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<v Speaker 1>Welcome to Zero. I am Aksha Drati. This week the

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<v Speaker 1>ice cream wars. Ice Cream is my guilty pleasure, and

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<v Speaker 1>I'm glad to report that today I get to talk

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<v Speaker 1>about it on this climate podcast because there's currently an

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<v Speaker 1>ice cream war that's raging and it involves Ben Cohen,

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<v Speaker 1>the co founder of the ice cream brand Ben and Jerry's.

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<v Speaker 2>Put simply, the very values led business structure that's made

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<v Speaker 2>Ben and Jerry's into the brand it is today is

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<v Speaker 2>precisely the thing that Magnum is in the process of destroying.

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<v Speaker 1>The best introduction to Ben and Jerry's is their ice

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<v Speaker 1>cream flavors Cherry, Garcia, fish food, cookie dough, half baked,

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<v Speaker 1>and the list goes on for this episode, though the

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<v Speaker 1>history of Benanjerry's is probably more relevant. The company was

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<v Speaker 1>founded in nineteen seventy eight by Ben Cohen and Jerry

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<v Speaker 1>Grainfield in the U S state of Vermont and quickly

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<v Speaker 1>grew to be a nationwide brand known for its chunky

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<v Speaker 1>ice cream and support for social causes refugees, LGBTQ, communities,

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<v Speaker 1>and climate justice. Just a decade after the business was founded,

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<v Speaker 1>Cohen and Greenfield were named U S Small Business Persons

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<v Speaker 1>of the Year by President Ronald Reagan at a ceremony

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<v Speaker 1>at the White House. Now fast forward to two thousand,

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<v Speaker 1>the company gets bought by the global food giant Unilever,

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<v Speaker 1>with a promise that Beningerry's can continue its social mission.

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<v Speaker 1>As you'll hear in the interview, Unilever did support that

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<v Speaker 1>social mission until twenty twenty one. That's when Benanjerry's decided

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<v Speaker 1>to halt its distribution in the West Bank as an

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<v Speaker 1>act of solidarity for the people of Palestine. An Unilever

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<v Speaker 1>took steps that angered the founders Ben and Jerry. Before

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<v Speaker 1>those issues could be resolved, in July twenty twenty five,

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<v Speaker 1>Unilever spun its entire ice cream division out into the

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<v Speaker 1>Magnum ice Cream Company, with Ben and Jerry's as one

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<v Speaker 1>of its leading brands. The way Unilever acted since twenty

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<v Speaker 1>twenty one has caused Ben and Jerry a lot of grief.

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<v Speaker 1>Jerry quit the company last year, and Ben went on

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<v Speaker 1>to start a campaign to spin out Ben and Jerry's

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<v Speaker 1>as an independent company. Magnum says Ben and Jerry's is

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<v Speaker 1>not for sale and that the brand is thriving under

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<v Speaker 1>its ownership. Ben disagrees, so I sat down with Ben

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<v Speaker 1>Cohen at the recent south By Southwest Festival in London

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<v Speaker 1>to ask about the Free Benanjerry's campaign, why he thinks

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<v Speaker 1>it is important for businesses to pursue social causes, and

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<v Speaker 1>what the future of ice cream is on a warming planet.

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<v Speaker 1>Listen to the end for a full response to Ben's

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<v Speaker 1>comments from Ben and Jerry's, the brand, and from its

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<v Speaker 1>owner Magnum. Also, if you'd like to watch a video

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<v Speaker 1>version of this episode, you can do that on YouTube.

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<v Speaker 1>We've put a link in the show notes. Ben, Welcome

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<v Speaker 1>to zero.

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<v Speaker 3>Hi, good to be here at zero. So over the.

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<v Speaker 1>Years, Ben and Jerry's has stood for a number of

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<v Speaker 1>progressive causes, including acting on climate change. And this is

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<v Speaker 1>a climate podcast, so we will touch on climate issues.

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<v Speaker 1>But let's just start with why you've got a company

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<v Speaker 1>involved in social causes in the first place. Because most

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<v Speaker 1>people will say that the role of a company, what

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<v Speaker 1>it's set up for, is to provide returns to shareholders,

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<v Speaker 1>not to work on social stuff.

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<v Speaker 3>What we discovered is that it's possible to do both.

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<v Speaker 2>This idea that companies can't be responsible, can't care about

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<v Speaker 2>the community, can't work to repair problems economic.

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<v Speaker 3>Or social justice or the environment. It's just false.

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<v Speaker 2>Businesses are incredibly powerful. They're the most powerful force in

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<v Speaker 2>our society. And if business isn't going to be paying

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<v Speaker 2>attention to the problems, they are never going to get solved.

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<v Speaker 1>Ben and Jerry's was created in Burlington, Vermont in nineteen

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<v Speaker 1>seventy eight, and since the nineteen eighties you're really known

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<v Speaker 1>for not just the ice cream, but all the social

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<v Speaker 1>causes that you've supported over the years. Until two thousand,

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<v Speaker 1>Ben and Jerry's was very much run by you and Jerry,

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<v Speaker 1>but then it was bought by Unilever. Now, at the

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<v Speaker 1>time Ben and Jerry's was a public company.

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<v Speaker 3>Then uni Lever was.

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<v Speaker 1>Trying to take over. You and Jerry did not have

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<v Speaker 1>a controlling stake, so you couldn't stop the takeover from happening.

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<v Speaker 1>It sort of happened against your wishes, is what you've said.

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<v Speaker 3>That's correct.

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<v Speaker 1>It happened because Ben and Jerry's was a public company.

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<v Speaker 1>Do you regret taking Ben and Jerry's public in the

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<v Speaker 1>first place.

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<v Speaker 2>You know, I guess considering what happened, yeah, I do

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<v Speaker 2>regret that we thought that we had legal controls in

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<v Speaker 2>place that would have prevented that from happening, but apparently

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<v Speaker 2>we didn't. I think there's there's other mechanisms that now exist,

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<v Speaker 2>like B corporations and steward ownership models that would have

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<v Speaker 2>prevented what happened, But yeah, I do regret.

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<v Speaker 1>So despite selling the company to Unilever, at least until recently,

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<v Speaker 1>Ben and Jerry's continued to push its social mission. And

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<v Speaker 1>that was because of this unique place in which Ben

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<v Speaker 1>and Jerry's ended up inside a giant corporation, but with

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<v Speaker 1>this independent board of directors that you say has legal

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<v Speaker 1>authority over the company's social mission in perpetuity. How exactly

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<v Speaker 1>did you convince Unilever, a giant corporation to create the

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<v Speaker 1>structure because you know, like I cover companies for my job,

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<v Speaker 1>and I really cannot think of a company that would

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<v Speaker 1>look at this structure and be okay with the liabilities

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<v Speaker 1>that would come with it. How did you pull it off?

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<v Speaker 2>Well, what happened was that Unilever and Neslei were the

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<v Speaker 2>two global ice cream players. They were arch competitors, and

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<v Speaker 2>Nesley bought Hagendas, so they had a super premium ice

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<v Speaker 2>cream and Unilever didn't, So they really wanted to have one,

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<v Speaker 2>and Ben and Jerry's was one, and so they wanted

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<v Speaker 2>to acquire it. As you said, Jerry and I were

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<v Speaker 2>very resistant to that, and we were resistant.

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<v Speaker 3>Because we thought.

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<v Speaker 2>That the values would you know, would disappear, that the

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<v Speaker 2>social mission would you know, would essentially evaporate. And so

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<v Speaker 2>Unilever kind of understood that and UH said, well, we

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<v Speaker 2>can write the social mission into the contract, into the

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<v Speaker 2>purchase and sales agreement. And when we tried to do that,

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<v Speaker 2>we realized that you couldn't do that because the social

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<v Speaker 2>mission needed to evolve and change.

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<v Speaker 3>With the times.

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<v Speaker 2>And so what was set up is that the structure

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<v Speaker 2>that was purchased became a wholly owned independent subsidiary.

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<v Speaker 3>So the way it was explained to.

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<v Speaker 2>Me is that well before we had thousands of shareholders

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<v Speaker 2>and now it would be just the same, except we'd

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<v Speaker 2>only have one shareholder. But our concern was that Unilever

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<v Speaker 2>didn't have the same social so if the owner doesn't,

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<v Speaker 2>then you know, we figured it would go away and

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<v Speaker 2>we couldn't write it in. And the solution was to

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<v Speaker 2>form this independent board of directors for the holy owned

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<v Speaker 2>subsidiary inside Unilever that has legal authority for the social

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<v Speaker 2>mission and the quality of the ice cream, the use

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<v Speaker 2>of the trademark and a few other things.

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<v Speaker 1>But you did not have much of an ownership stake

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<v Speaker 1>at the time. So what was your leverage to make

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<v Speaker 1>Unilever to create the structure at all.

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<v Speaker 2>Well, there were when you have a public company and

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<v Speaker 2>another company makes an offer to buy it, then the

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<v Speaker 2>company becomes what they call in play, and other companies

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<v Speaker 2>can then make offers to buy it. And there were

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<v Speaker 2>other companies making offers, and Unilever wanted to make the

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<v Speaker 2>best want.

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<v Speaker 3>So I think that's.

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<v Speaker 2>Why they came up with this, why they agreed to

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<v Speaker 2>this independence and board.

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<v Speaker 1>So beyond the social mission in a way, resistance to

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<v Speaker 1>large corporation is also something that has been part of

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<v Speaker 1>Ben and Jerry's work. So talk me through the very

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<v Speaker 1>first resistance campaign that you and Jerry ran against Pillsbury.

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<v Speaker 1>What's the dough boy afraid of? What was that about?

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<v Speaker 3>Sure?

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<v Speaker 2>So, you know, in the early days, Ben and Jurry's

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<v Speaker 2>was just starting to sell its ice cream over state

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<v Speaker 2>lines beyond Vermont, right beyond Vermont, and so we sold

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<v Speaker 2>into New Hampshire and Maine, and then we went into

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<v Speaker 2>our first major market, which was Boston. When we went

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<v Speaker 2>into Boston, what happened was that Pillsbury had purchased hoggand

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<v Speaker 2>Us and both brands, hagened Us and Ben and Jury's

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<v Speaker 2>were being distributed by the same distributors. They distributed about

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<v Speaker 2>twenty different brands of ice cream. And the Pillsbury guys

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<v Speaker 2>ca to our distributors and said, if you continue to

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<v Speaker 2>sell Ben and Jerry's, we're not going to sell Yahagan

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<v Speaker 2>Dos anymore. So, you know, and the distributors came to us,

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<v Speaker 2>they said, hey, Ben Jerry, we really like you guys.

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<v Speaker 2>It's really good ice cream. But you know, Haggen Dost

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<v Speaker 2>has been around a long time. It's the biggest selling

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<v Speaker 2>thing we have on our trucks. And I said, we

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<v Speaker 2>can't have both, and so we're going.

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<v Speaker 3>To have to drop your ice cream.

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<v Speaker 2>And you know the problem was that we had just

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<v Speaker 2>had an in state Vermont public stock offering, so we

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<v Speaker 2>had sold shares in our company to our neighbors. One

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<v Speaker 2>out of every hundred Vermont families had become an owner.

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<v Speaker 3>Wow.

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<v Speaker 2>So here was this existential threat to the company because

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<v Speaker 2>if we couldn't sell to a distributor who was already

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<v Speaker 2>carrying hogen dust. We really couldn't sell to any decent

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<v Speaker 2>distributors all around the country because they were all carrying Hagendus.

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<v Speaker 2>You know, we've realized that, you know, it's a restrain

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<v Speaker 2>of trade under federal anti trust law. But uh, you know,

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<v Speaker 2>we were this little company and Pillsbury was this huge

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<v Speaker 2>company with a lot of lawyers that they could afford

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<v Speaker 2>to spend a lot of money on and we didn't.

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<v Speaker 2>So we figured what we would do is we would

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<v Speaker 2>let the public know what's going on.

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<v Speaker 3>And uh, you know, so we started the what's the

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<v Speaker 3>Doughboy afraid of? Campaign?

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<v Speaker 2>We had aerial banners flying over the sports stadiums in

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<v Speaker 2>Boston saying what's the dough boy afraid of? And we

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<v Speaker 2>had you know, bus signs on the sides of the

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<v Speaker 2>buses that showed these two pudgy white hands coming out

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<v Speaker 2>from behind the sign squeezing Ben and Jerry's saying, don't

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<v Speaker 2>let Pillsbury's dollars strangle Ben and Jerry's ice cream.

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<v Speaker 3>What's the dough boy afraid of?

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<v Speaker 2>And you know, we were making a little headway and

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<v Speaker 2>then we thought, you know, who really cares.

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<v Speaker 3>If Ben and Jerry's goes down? The tubes said, well,

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<v Speaker 3>it must be our customers.

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<v Speaker 2>So we put an eight hundred number on our pine

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<v Speaker 2>containers with a sticker, and you know, eight hundred numbers

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<v Speaker 2>were new at the time, and you call it up

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<v Speaker 2>and you get an answering machine with tape. They were

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<v Speaker 2>new at the time too, and you know when you

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<v Speaker 2>call it up, you know you got a recording from

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<v Speaker 2>Jerry and myself telling the story of what was going

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<v Speaker 2>on and asking people to leave their name and address

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<v Speaker 2>for a dough boy kit and we would mail them

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<v Speaker 2>what's the dough Boy afraid of bumper sticker for their

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<v Speaker 2>car and a write in letter to the chairman of

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<v Speaker 2>the board of Pillsbury and a chance to send in

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<v Speaker 2>ten dollars and get a t shirt that said Ben

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<v Speaker 2>and Jerry's Legal Defense Fund major contributor.

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<v Speaker 3>So it worked. In the end, it did. The media

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<v Speaker 3>started to pick it up.

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<v Speaker 2>Well, what happened was because of that eight hundred number,

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<v Speaker 2>we started getting several hundred calls a week, mostly between

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<v Speaker 2>the hours of midnight and three am, which is when

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<v Speaker 2>people are eating our ice cream, I guess us. And

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<v Speaker 2>the media picked it up, and the Pillsbury dough Boy

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<v Speaker 2>was getting such a black Eye that Pillsbury relented.

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<v Speaker 1>And you've used this essentially customer love for the brand

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<v Speaker 1>to try and get a lot of your social mission

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<v Speaker 1>also heard and fought for now under Unilever, there was

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<v Speaker 1>an interview of yours for the podcast How I Build

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<v Speaker 1>This by Guy raz And twenty seventeen. Under Unilever, from

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<v Speaker 1>until twenty seventeen, it seemed you and Jerry were quite

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<v Speaker 1>happy with how Unilever had managed the company because it

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<v Speaker 1>continued to support social causes like occupy Wall Street as

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<v Speaker 1>a corporation going against other corporations, or you know, even

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<v Speaker 1>the climate change ice cream that you'd put out. What

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<v Speaker 1>changed because right now you're running a campaign against well

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<v Speaker 1>Unilever a is part owner, but Magnum Corporation, which has

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<v Speaker 1>spun out of Unilever. What changed between twenty seventeen and

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<v Speaker 1>now that you don't think what Unilever or Magnum is

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<v Speaker 1>doing is right.

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<v Speaker 3>The major change that happened was in twenty twenty one when.

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<v Speaker 2>Unilever and the independent Board of directors of Ben and

0:14:14.160 --> 0:14:17.400
<v Speaker 2>Jerry's and the management of Ben and Jerry's, after a

0:14:17.440 --> 0:14:21.120
<v Speaker 2>lot of study, all agreed that Ben and Jerry should

0:14:21.200 --> 0:14:25.360
<v Speaker 2>stop selling in the occupied territories in the West Bank

0:14:25.800 --> 0:14:31.480
<v Speaker 2>of Palestine, and so we announced that we were pulling out.

0:14:31.640 --> 0:14:34.720
<v Speaker 2>And what I'm told is that the head of Israel

0:14:34.840 --> 0:14:38.080
<v Speaker 2>called up the head of Unilever and said, if you don't.

0:14:37.840 --> 0:14:40.160
<v Speaker 3>Get that ice cream back here, we're going to kick

0:14:40.200 --> 0:14:40.680
<v Speaker 3>out all.

0:14:40.600 --> 0:14:43.720
<v Speaker 2>The Unilever businesses from Israel. And they had quite a

0:14:43.760 --> 0:14:48.520
<v Speaker 2>few there. So, you know, Unilever on its own sold

0:14:48.560 --> 0:14:51.000
<v Speaker 2>off the rights to Ben and Jerry's too in Israeli

0:14:51.400 --> 0:14:55.280
<v Speaker 2>and that was something that Unilever wasn't allowed to do.

0:14:55.960 --> 0:14:59.720
<v Speaker 3>That that was the purview of this independent board of directors.

0:15:00.280 --> 0:15:04.320
<v Speaker 1>So Unilever has since then gone even one step further.

0:15:04.400 --> 0:15:08.120
<v Speaker 1>It's spun out its entire ice cream division, including the

0:15:08.120 --> 0:15:12.160
<v Speaker 1>Ben and Jerry's brand, under Magnum correct now for Magnum.

0:15:12.240 --> 0:15:16.000
<v Speaker 1>It is now a nine billion euro company and something

0:15:16.040 --> 0:15:18.680
<v Speaker 1>like ten percent of fifteen percent of all its sales

0:15:18.720 --> 0:15:21.440
<v Speaker 1>are down to the Ben and Jerry's brand. So it's

0:15:21.520 --> 0:15:25.720
<v Speaker 1>very valuable as a brand to them. But Magnum has

0:15:25.720 --> 0:15:29.400
<v Speaker 1>also made it clear to you that they are not

0:15:29.560 --> 0:15:32.400
<v Speaker 1>selling the brand because it's so valuable. You are now

0:15:32.480 --> 0:15:35.040
<v Speaker 1>running a campaign to try and free Ben and Jerry's

0:15:35.080 --> 0:15:39.000
<v Speaker 1>from the Magnum brand. How is that campaign going? How

0:15:39.080 --> 0:15:39.880
<v Speaker 1>will you succeed?

0:15:41.240 --> 0:15:44.080
<v Speaker 2>I think the campaign is gathering more and more traction.

0:15:45.880 --> 0:15:48.440
<v Speaker 2>You know, there's over one hundred and thirty thousand people

0:15:48.560 --> 0:15:54.200
<v Speaker 2>that have signed petitions and letters to Magnum. Our supporters

0:15:54.280 --> 0:15:58.200
<v Speaker 2>want to do more than that, so they've been kind

0:15:58.200 --> 0:16:02.680
<v Speaker 2>of infiltrating the Magnum social media, you know, saying free

0:16:02.720 --> 0:16:05.200
<v Speaker 2>Ben and Jerry's. And you know, that's been going so

0:16:05.400 --> 0:16:08.600
<v Speaker 2>well that Magnum has changed their settings so if you

0:16:08.720 --> 0:16:12.760
<v Speaker 2>tag Magnum, it doesn't show up on their social media anymore.

0:16:12.840 --> 0:16:15.120
<v Speaker 2>So now you have to actually go to their page

0:16:15.200 --> 0:16:19.320
<v Speaker 2>and comment. And in terms of media coverage, there's there's

0:16:19.360 --> 0:16:21.520
<v Speaker 2>more and more attention being paid to it.

0:16:26.680 --> 0:16:30.280
<v Speaker 1>After the break, I asked Ben Cohen whether people really

0:16:30.320 --> 0:16:33.600
<v Speaker 1>buy Ben and Jerry's for its social impact because they

0:16:33.640 --> 0:16:37.000
<v Speaker 1>just like the taste. If you're enjoying this episode and

0:16:37.080 --> 0:16:39.600
<v Speaker 1>everything we do here at Zero, please take a couple

0:16:39.600 --> 0:16:42.560
<v Speaker 1>of minutes to write us a review on Apple Podcasts, Spotify,

0:16:42.800 --> 0:16:45.760
<v Speaker 1>or YouTube, where you can watch a full video of

0:16:45.840 --> 0:17:08.280
<v Speaker 1>this conversation. Getting one hundred and thirty thousand signatures, you know,

0:17:09.200 --> 0:17:12.480
<v Speaker 1>an important achievement, but the way I understand, if you're

0:17:12.480 --> 0:17:16.600
<v Speaker 1>going to remove free the Ben and Jerry's brand from

0:17:16.640 --> 0:17:19.720
<v Speaker 1>a giant corporation like Magdem, you're going to have to

0:17:19.720 --> 0:17:23.800
<v Speaker 1>convince the shareholders who own the company to allow this

0:17:23.920 --> 0:17:27.280
<v Speaker 1>kind of thing to happen, right, And so far I've

0:17:27.280 --> 0:17:30.240
<v Speaker 1>only seen like one letter, it was dated May first

0:17:30.480 --> 0:17:33.720
<v Speaker 1>this year, from a set of shareholders who own about

0:17:33.760 --> 0:17:37.520
<v Speaker 1>one million euros worth of shares in the company, asking

0:17:37.600 --> 0:17:40.240
<v Speaker 1>questions of Magnum what is it doing to respect the

0:17:40.320 --> 0:17:44.640
<v Speaker 1>independent social mission of Ben and Jerry's. That's roughly point

0:17:44.760 --> 0:17:48.320
<v Speaker 1>zero one percent of the company is total value, So

0:17:48.359 --> 0:17:50.800
<v Speaker 1>you have a long way to go to convince shareholders.

0:17:51.240 --> 0:17:53.440
<v Speaker 1>What are you doing to convince the people who own

0:17:53.480 --> 0:17:56.200
<v Speaker 1>the company to let Ben and Jerry's be free?

0:17:56.440 --> 0:18:00.480
<v Speaker 2>Yeah, I think that the decision making body is actually

0:18:00.520 --> 0:18:03.720
<v Speaker 2>their board of directors, and that's.

0:18:03.520 --> 0:18:06.119
<v Speaker 3>Who we're trying to influence.

0:18:06.600 --> 0:18:10.720
<v Speaker 2>And you know, we're making two major points from a

0:18:10.760 --> 0:18:14.760
<v Speaker 2>fiduciary point of view. One is that they ended up

0:18:14.880 --> 0:18:18.280
<v Speaker 2>charging their shareholders quite a bit of money for the

0:18:18.320 --> 0:18:23.120
<v Speaker 2>Ben and Jerry's brand, and that by not allowing the

0:18:23.119 --> 0:18:30.040
<v Speaker 2>brand to actualize its social mission, especially today when trump

0:18:30.240 --> 0:18:34.800
<v Speaker 2>Ism is essentially the biggest attack on the values of

0:18:34.800 --> 0:18:39.520
<v Speaker 2>Ben and Jerry since the company was founded, and Magnum

0:18:39.560 --> 0:18:45.560
<v Speaker 2>has said, you cannot criticize Trump, you cannot do things

0:18:45.680 --> 0:18:48.800
<v Speaker 2>that Trump doesn't you know, you can't criticize things that

0:18:48.840 --> 0:18:54.160
<v Speaker 2>Trump likes. And you know that kind of makes Ben

0:18:54.200 --> 0:18:58.800
<v Speaker 2>and Jury's pretty hypocritical, and I think it really damages

0:18:58.880 --> 0:19:04.920
<v Speaker 2>the brand. And so put simply, the very values led business.

0:19:04.600 --> 0:19:06.160
<v Speaker 3>Structure that's made Ben.

0:19:06.000 --> 0:19:10.840
<v Speaker 2>And Jerry's into the brand it is today is precisely

0:19:10.880 --> 0:19:13.560
<v Speaker 2>the thing that Magnum is in the process of destroying.

0:19:13.840 --> 0:19:16.120
<v Speaker 1>But this is in a way, you're trying to convince

0:19:16.520 --> 0:19:19.240
<v Speaker 1>the shareholders that the reputation of Ben and Jerry's, the

0:19:19.280 --> 0:19:22.680
<v Speaker 1>thing that makes them sell Ben and Jerry's and earn

0:19:22.800 --> 0:19:27.480
<v Speaker 1>so much money, is at stake. But Magnum doesn't think so,

0:19:28.160 --> 0:19:30.879
<v Speaker 1>and sales of Ben and Jerry's continue to do well.

0:19:31.160 --> 0:19:33.359
<v Speaker 1>So do you think people are really buying Ben and

0:19:33.400 --> 0:19:36.720
<v Speaker 1>Jerry's for the social mission or they just like the

0:19:36.760 --> 0:19:37.320
<v Speaker 1>ice cream?

0:19:37.480 --> 0:19:40.480
<v Speaker 2>Well, I mean some people are just buying it because

0:19:40.520 --> 0:19:43.159
<v Speaker 2>of the ice cream, and some people buy it because

0:19:43.200 --> 0:19:46.600
<v Speaker 2>of the ice cream and the social mission. And you know,

0:19:46.640 --> 0:19:51.880
<v Speaker 2>if you think about how traditional companies do advertising and marketing.

0:19:52.200 --> 0:19:56.200
<v Speaker 2>I mean mostly it's about kind of making up, you know,

0:19:56.400 --> 0:20:01.240
<v Speaker 2>funny stories or emotional stories to get people to like

0:20:01.320 --> 0:20:02.160
<v Speaker 2>the brand.

0:20:03.560 --> 0:20:06.440
<v Speaker 3>But it's a pretty ephemeral connection.

0:20:07.240 --> 0:20:12.440
<v Speaker 2>And for Ben and Jerry's, the relationship that it has

0:20:12.720 --> 0:20:17.280
<v Speaker 2>with its customers is based on shared values, which is a.

0:20:17.359 --> 0:20:20.320
<v Speaker 3>Very very strong and deep connection.

0:20:21.320 --> 0:20:25.840
<v Speaker 2>So I think that's what's at stake here, and you

0:20:25.880 --> 0:20:30.280
<v Speaker 2>know it's the destruction is going to happen gradually. It's

0:20:30.320 --> 0:20:34.680
<v Speaker 2>not going to happen overnight. People remember the things that

0:20:34.760 --> 0:20:35.520
<v Speaker 2>it used to do.

0:20:36.040 --> 0:20:38.320
<v Speaker 1>One thing you can do in making this business case

0:20:38.400 --> 0:20:41.720
<v Speaker 1>is go to the shareholders, who are people who run

0:20:41.800 --> 0:20:44.480
<v Speaker 1>other businesses. Right. I was looking at the top twenty

0:20:44.520 --> 0:20:48.800
<v Speaker 1>shareholders in the Magnum corporation and you have the big names.

0:20:48.840 --> 0:20:51.639
<v Speaker 1>You have black Rock, you have Vanguard, you have Goldman Sachs,

0:20:51.680 --> 0:20:54.800
<v Speaker 1>you have Wellington Management, you even have the Norwegian Sovereign

0:20:54.840 --> 0:20:57.439
<v Speaker 1>Wealth Fund in there. Have you tried to make a

0:20:57.480 --> 0:21:01.000
<v Speaker 1>case to them that the social of Ben and Jerry's

0:21:01.000 --> 0:21:03.479
<v Speaker 1>is what is providing them with the returns that they

0:21:03.520 --> 0:21:05.639
<v Speaker 1>are gaining right now and that is under threat.

0:21:06.000 --> 0:21:10.159
<v Speaker 2>We have not, but especially when you mentioned the Norwegian

0:21:10.320 --> 0:21:13.760
<v Speaker 2>Sovereign Wealth Fund, My understanding is that they've got some

0:21:13.920 --> 0:21:14.920
<v Speaker 2>social values.

0:21:15.280 --> 0:21:17.640
<v Speaker 3>We should probably talk to them.

0:21:18.119 --> 0:21:20.919
<v Speaker 1>Take a step back, and you've run a business that

0:21:21.040 --> 0:21:25.119
<v Speaker 1>has had a social mission. There are not that many businesses.

0:21:25.280 --> 0:21:28.359
<v Speaker 1>You talked a few about B corporations. They're growing in number,

0:21:28.720 --> 0:21:31.640
<v Speaker 1>but really, if you think of a recognizable brand that

0:21:31.920 --> 0:21:36.040
<v Speaker 1>continues to have a social mission and generate returns, Patagonia

0:21:36.119 --> 0:21:39.479
<v Speaker 1>is the other name that comes to mind. What is

0:21:39.600 --> 0:21:44.520
<v Speaker 1>holding back more companies from having social missions? Of working

0:21:44.800 --> 0:21:47.440
<v Speaker 1>the way you have to show that the people who

0:21:47.440 --> 0:21:50.240
<v Speaker 1>buy it with that care and then they come back

0:21:50.440 --> 0:21:53.960
<v Speaker 1>to support the types of causes that you are fighting for.

0:21:54.520 --> 0:21:56.600
<v Speaker 1>Why is it that more companies aren't doing it?

0:21:57.480 --> 0:22:01.719
<v Speaker 2>I think that the traditional business man is that the

0:22:01.760 --> 0:22:05.800
<v Speaker 2>purpose of a business is to maximize short term profits.

0:22:05.960 --> 0:22:09.119
<v Speaker 3>And that's what they do. That's what they learned in

0:22:09.160 --> 0:22:09.919
<v Speaker 3>business school.

0:22:10.359 --> 0:22:15.200
<v Speaker 2>And uh, you know that the people that are running

0:22:15.240 --> 0:22:20.439
<v Speaker 2>them don't understand that it's really possible to combine both things.

0:22:21.560 --> 0:22:26.359
<v Speaker 2>It's easier to just hire an advertising agency and U

0:22:26.600 --> 0:22:30.359
<v Speaker 2>and a PR agency too to make up stories that

0:22:30.440 --> 0:22:33.200
<v Speaker 2>people like that make them feel.

0:22:32.920 --> 0:22:33.640
<v Speaker 3>Good about it.

0:22:34.320 --> 0:22:37.679
<v Speaker 2>You know, I think a lot of businesses, business people

0:22:38.000 --> 0:22:43.960
<v Speaker 2>are concerned about taking a stand on something where not

0:22:44.119 --> 0:22:45.760
<v Speaker 2>everybody is going to agree with it.

0:22:46.440 --> 0:22:48.680
<v Speaker 3>What I've always said is that if.

0:22:48.600 --> 0:22:51.000
<v Speaker 2>You're going to take a stand on something and everybody

0:22:51.040 --> 0:22:53.560
<v Speaker 2>already agrees with it, you didn't need to take a

0:22:53.600 --> 0:22:56.400
<v Speaker 2>stand on it to begin with. But the other thing

0:22:56.480 --> 0:23:00.359
<v Speaker 2>to understand is that, you know, no business has one

0:23:00.400 --> 0:23:05.000
<v Speaker 2>hundred percent market share. You don't have to appeal to everybody.

0:23:05.600 --> 0:23:08.639
<v Speaker 2>You have to appeal to a few, you know, a

0:23:08.680 --> 0:23:14.119
<v Speaker 2>percentage a lot. And I think by by having a

0:23:14.200 --> 0:23:18.960
<v Speaker 2>social mission, by by having this relationship based on shared.

0:23:18.720 --> 0:23:23.400
<v Speaker 3>Values, you do appeal to people a lot.

0:23:24.000 --> 0:23:26.480
<v Speaker 1>Benejei's has been around for fifty years, You've seen this

0:23:27.040 --> 0:23:30.399
<v Speaker 1>change in how business is done over those fifty years.

0:23:31.200 --> 0:23:35.440
<v Speaker 1>Do you think this recent backlash against sort of environmental

0:23:35.480 --> 0:23:39.080
<v Speaker 1>social governance factors the things that would make companies go

0:23:39.200 --> 0:23:43.680
<v Speaker 1>towards having a social mission and building a company around

0:23:43.960 --> 0:23:47.240
<v Speaker 1>not just profits, but also providing services that people want.

0:23:48.080 --> 0:23:51.479
<v Speaker 1>Do you think that backlash is you know, a trend

0:23:51.480 --> 0:23:53.560
<v Speaker 1>and that it will reverse at some point, or do

0:23:53.640 --> 0:23:58.560
<v Speaker 1>you see that this is a real rupture from what

0:23:58.840 --> 0:24:02.439
<v Speaker 1>was in the past that was helping more companies have

0:24:02.520 --> 0:24:03.480
<v Speaker 1>a social machine.

0:24:03.560 --> 0:24:08.240
<v Speaker 2>I think, uh, you know, companies that were just following

0:24:09.160 --> 0:24:13.600
<v Speaker 2>the trends following maybe they thought it was fads following

0:24:13.680 --> 0:24:17.800
<v Speaker 2>the following the market. You know, the market says black

0:24:17.840 --> 0:24:20.560
<v Speaker 2>lives matter. Okay, we're going to say black lives matter.

0:24:20.680 --> 0:24:26.160
<v Speaker 2>The market says diversity equity and inclusion matters. Okay, we're

0:24:26.160 --> 0:24:30.199
<v Speaker 2>going to do diversity equity inclusion. And then you know,

0:24:30.440 --> 0:24:33.320
<v Speaker 2>the President comes in to the White House and says

0:24:33.400 --> 0:24:38.280
<v Speaker 2>diversity equity inclusion is bad, so they jettison diversity, equity

0:24:38.480 --> 0:24:43.600
<v Speaker 2>and inclusion. The issue is that they were just kind

0:24:43.600 --> 0:24:46.439
<v Speaker 2>of tacking these things on. It was not part of

0:24:46.480 --> 0:24:49.800
<v Speaker 2>the mission of the company. It was not part of

0:24:49.840 --> 0:24:54.280
<v Speaker 2>the purpose of the company. So they just thought, well,

0:24:54.359 --> 0:24:55.440
<v Speaker 2>this is the latest trend.

0:24:55.480 --> 0:24:57.600
<v Speaker 3>I'm going to do it. Now it's not the latest trend,

0:24:57.600 --> 0:24:58.479
<v Speaker 3>I'm not going to do it.

0:24:59.320 --> 0:25:01.840
<v Speaker 1>So one of the things that is core to Ben

0:25:01.920 --> 0:25:06.119
<v Speaker 1>and Jerry's is relying on dairy. Yes, dairy as you

0:25:06.119 --> 0:25:08.639
<v Speaker 1>know as a big contributor to climate change.

0:25:08.840 --> 0:25:10.760
<v Speaker 3>You're talking about cow farts.

0:25:10.800 --> 0:25:15.280
<v Speaker 1>Indeed, well a lot of the emissions are actually cowburbs

0:25:15.480 --> 0:25:21.080
<v Speaker 1>rather than farts. But now the parts always make people laugh. Now,

0:25:21.720 --> 0:25:24.080
<v Speaker 1>it is something that not just Ben and Jerry's, but

0:25:24.160 --> 0:25:26.560
<v Speaker 1>other ice cream brands have to deal with. What is

0:25:26.600 --> 0:25:28.520
<v Speaker 1>the way in which if a company is not just

0:25:28.640 --> 0:25:31.040
<v Speaker 1>fighting for social causes but also has to act on them.

0:25:31.119 --> 0:25:33.119
<v Speaker 1>You know, Ben and Jerry's has gone down the renewable

0:25:33.240 --> 0:25:36.080
<v Speaker 1>energy path, but dairy isn't something that it's been able

0:25:36.080 --> 0:25:38.680
<v Speaker 1>to address. What can be done for ice creams to

0:25:38.680 --> 0:25:39.920
<v Speaker 1>cut their emissions to zero?

0:25:40.720 --> 0:25:44.800
<v Speaker 2>Well, we have come out with non dairy quote unquote

0:25:44.880 --> 0:25:49.720
<v Speaker 2>ice cream. It's other sorts of creams. I think we're

0:25:49.840 --> 0:25:54.680
<v Speaker 2>using oats and you know, the product tastes great, and

0:25:55.720 --> 0:25:59.320
<v Speaker 2>you know, if people buy more of that, we're going

0:25:59.400 --> 0:26:00.000
<v Speaker 2>to make more.

0:26:01.480 --> 0:26:05.399
<v Speaker 3>And less of the stuff with dairy.

0:26:05.600 --> 0:26:11.720
<v Speaker 2>But you know the reality is that real milk and

0:26:11.840 --> 0:26:17.040
<v Speaker 2>cream tastes really good and you don't need to use

0:26:17.640 --> 0:26:21.200
<v Speaker 2>artificial ingredients, you don't need to use chemicals if you're

0:26:21.400 --> 0:26:25.240
<v Speaker 2>using real milk and cream. I mean, it's you know,

0:26:25.320 --> 0:26:28.720
<v Speaker 2>it's the same issue as say butter. I mean, I

0:26:28.760 --> 0:26:31.720
<v Speaker 2>hope we're not saying that butter should not exist or

0:26:31.760 --> 0:26:37.320
<v Speaker 2>that milk should not exist. You know, yes, I mean

0:26:37.440 --> 0:26:42.200
<v Speaker 2>any business has a negative environmental impact, it has a footprint,

0:26:42.880 --> 0:26:47.200
<v Speaker 2>and yeah, dairy is one of our footprints.

0:26:47.280 --> 0:26:49.199
<v Speaker 1>And is it something that you've been able to do

0:26:49.280 --> 0:26:51.639
<v Speaker 1>with Ben and Juria's. Where you educate the people in

0:26:51.680 --> 0:26:55.080
<v Speaker 1>the choices that they are making. Can you help change

0:26:55.119 --> 0:26:58.280
<v Speaker 1>the types of choices people are making as a company.

0:26:59.640 --> 0:27:05.160
<v Speaker 2>Well, all Ben and Jerry's has done is provide an alternative,

0:27:05.400 --> 0:27:09.680
<v Speaker 2>which is the non dairy frozen desserts that we make.

0:27:10.359 --> 0:27:13.840
<v Speaker 3>We have not you know, gone out and said that

0:27:14.840 --> 0:27:21.160
<v Speaker 3>milk and cream have a negative environmental impact. Should you.

0:27:23.600 --> 0:27:32.160
<v Speaker 1>It's a good question, you know, I don't know when

0:27:32.280 --> 0:27:36.520
<v Speaker 1>all these changes to the business were happening that weren't

0:27:36.720 --> 0:27:40.560
<v Speaker 1>things that you liked. Did you ever consider starting a

0:27:40.640 --> 0:27:44.720
<v Speaker 1>company that is I don't know, Jerry and Ben's and

0:27:44.960 --> 0:27:49.000
<v Speaker 1>just coming up with your own counter brand to show

0:27:49.080 --> 0:27:51.640
<v Speaker 1>what your brand used to really stand for?

0:27:52.600 --> 0:27:56.479
<v Speaker 2>You know people have suggested that, but you know, starting

0:27:56.520 --> 0:28:00.480
<v Speaker 2>a new company is a whole lot of work. And

0:28:01.720 --> 0:28:03.720
<v Speaker 2>you know, Jerry and I were twenty six when we

0:28:03.800 --> 0:28:07.240
<v Speaker 2>started Ben and Jerry's and had a you know, I

0:28:07.280 --> 0:28:10.879
<v Speaker 2>had a lot more energy than we currently do. And

0:28:12.640 --> 0:28:16.199
<v Speaker 2>starting a new company from scratches, you know, not not

0:28:16.480 --> 0:28:20.200
<v Speaker 2>something that you know that I've thought of doing. I mean,

0:28:20.240 --> 0:28:24.760
<v Speaker 2>I think that the important thing is is the power

0:28:24.800 --> 0:28:28.440
<v Speaker 2>of Ben and Jerry's because it's gotten to be such

0:28:28.480 --> 0:28:34.760
<v Speaker 2>a large company and it and its reputation is so good,

0:28:34.840 --> 0:28:40.520
<v Speaker 2>and it's you know, well known in a large section

0:28:40.640 --> 0:28:41.280
<v Speaker 2>of the world.

0:28:41.920 --> 0:28:42.400
<v Speaker 3>You know, So.

0:28:42.480 --> 0:28:47.880
<v Speaker 2>Starting one from scratch, trying to do that, it'll take

0:28:47.960 --> 0:28:50.960
<v Speaker 2>you know, it took fifty years to build Ben and Jerry's.

0:28:51.320 --> 0:28:53.760
<v Speaker 2>It would you know, it would probably take another fifty

0:28:54.320 --> 0:28:54.840
<v Speaker 2>to do that.

0:28:54.960 --> 0:28:56.080
<v Speaker 3>And the and the other.

0:28:56.440 --> 0:29:00.040
<v Speaker 2>There's two other factors, which is the reason why I

0:29:00.160 --> 0:29:05.720
<v Speaker 2>decided to put all my energy into freeing Ben and Jerry's.

0:29:06.640 --> 0:29:10.440
<v Speaker 2>One is that Ben and Jerry's is one of the

0:29:10.520 --> 0:29:15.480
<v Speaker 2>leaders of the social and responsible business movement. And if

0:29:15.520 --> 0:29:20.720
<v Speaker 2>we lose that, if we newter Ben and Jerry's, it

0:29:20.880 --> 0:29:25.080
<v Speaker 2>loses that leadership, and it's a real setback, I think.

0:29:26.320 --> 0:29:29.080
<v Speaker 1>So in this process, you have this campaign, it's been

0:29:29.160 --> 0:29:33.120
<v Speaker 1>running for some time now. You've also had a partner

0:29:33.240 --> 0:29:39.200
<v Speaker 1>throughout this period in Jerry Greenfield, who you and Jerry

0:29:39.200 --> 0:29:41.320
<v Speaker 1>have been friends for life and you continue to be

0:29:42.320 --> 0:29:47.840
<v Speaker 1>friends now. But Jerry has quit in September twenty twenty five,

0:29:47.960 --> 0:29:52.040
<v Speaker 1>he stopped being part of the resistance campaign. You continue,

0:29:52.080 --> 0:29:52.960
<v Speaker 1>Why did Jerry quit?

0:29:53.840 --> 0:30:00.360
<v Speaker 2>He resigned in protest, you know, Jerry is an amazing guy.

0:30:00.440 --> 0:30:08.600
<v Speaker 2>He's my best friend, incredibly compassionate and kind and loving, smart,

0:30:10.640 --> 0:30:15.400
<v Speaker 2>everything you'd want in a friend. But by his own admission,

0:30:15.520 --> 0:30:17.840
<v Speaker 2>he's extremely conflict averse.

0:30:19.400 --> 0:30:22.480
<v Speaker 3>And you know, I mean, I don't.

0:30:22.320 --> 0:30:26.320
<v Speaker 2>Particularly like conflict myself, but I can take it and

0:30:26.360 --> 0:30:30.000
<v Speaker 2>it you know, this is a conflict situation. It's kind

0:30:30.000 --> 0:30:32.840
<v Speaker 2>of a battle, and it's not the kind of thing

0:30:32.880 --> 0:30:33.800
<v Speaker 2>that Jerry could do.

0:30:34.840 --> 0:30:47.160
<v Speaker 1>Thank you, Ben, you bet, and thank you for listening

0:30:47.200 --> 0:30:50.000
<v Speaker 1>to zero. For a full video version of this conversation,

0:30:50.400 --> 0:30:52.600
<v Speaker 1>search for it on YouTube or find a link in

0:30:52.640 --> 0:30:55.920
<v Speaker 1>the show notes. We reached out to the Magnum company

0:30:55.960 --> 0:30:59.720
<v Speaker 1>for comment. A spokesperson said, and I quote Ben and

0:30:59.760 --> 0:31:02.239
<v Speaker 1>Jerry Rees is not for sale and is thriving as

0:31:02.320 --> 0:31:05.080
<v Speaker 1>part of the Magnum ice Cream Company. Ben and Jerry's

0:31:05.120 --> 0:31:07.680
<v Speaker 1>continues to advocate for a range of causes and is

0:31:07.680 --> 0:31:11.200
<v Speaker 1>a bold voice for social justice. It has recently spoken

0:31:11.240 --> 0:31:14.640
<v Speaker 1>out on ice, on the conflict in Iran, on freedom

0:31:14.720 --> 0:31:18.160
<v Speaker 1>of speech, on migrant and refugee justice, in defense of

0:31:18.240 --> 0:31:21.800
<v Speaker 1>democratic processes, and in support of No King's Day. In

0:31:21.840 --> 0:31:25.120
<v Speaker 1>the US, the brand grew its sales three percent last

0:31:25.200 --> 0:31:29.440
<v Speaker 1>year and gained market share in the US and Europe.

0:31:30.560 --> 0:31:33.440
<v Speaker 1>As separate spokesperson for the brand, Ben and Jerry said,

0:31:33.800 --> 0:31:36.160
<v Speaker 1>we are grateful to Ben Cohen and Jerry Greenfield for

0:31:36.240 --> 0:31:38.520
<v Speaker 1>all they have done to inspire and build this company.

0:31:38.840 --> 0:31:42.120
<v Speaker 1>Their vision and activism have shaped our mission for almost

0:31:42.120 --> 0:31:45.000
<v Speaker 1>fifty years, and we continue to steward that mission forward.

0:31:45.600 --> 0:31:49.200
<v Speaker 1>The company's program for dairy farm workers in Vermont, the Netherlands,

0:31:49.240 --> 0:31:52.240
<v Speaker 1>Germany and the UK has worked for nearly two decades

0:31:52.560 --> 0:31:57.040
<v Speaker 1>to advance climate smart farming practices, support farmer livelihoods, farm

0:31:57.080 --> 0:32:01.320
<v Speaker 1>worker rights, promote strong animal welfare standards, and reduce the

0:32:01.400 --> 0:32:06.360
<v Speaker 1>environmental impact of dairy production. End quote. If you enjoyed

0:32:06.400 --> 0:32:08.520
<v Speaker 1>this episode, please take a moment to rate and review

0:32:08.520 --> 0:32:12.120
<v Speaker 1>the show on Apple Podcasts, YouTube, and Spotify. This episode

0:32:12.200 --> 0:32:15.720
<v Speaker 1>was produced by Oscar Boyd and Meghan Olson. Our theme

0:32:15.800 --> 0:32:19.600
<v Speaker 1>music is composed by Wondering Special thanks to Charlotte Hughes Morgan,

0:32:20.040 --> 0:32:24.840
<v Speaker 1>Kiiran Banerjee, Kalum Baker, Soamersadi, Nour Milan and Sharan chan

0:32:25.320 --> 0:32:27.480
<v Speaker 1>i'm Akshadrati bak Sui