1 00:00:00,160 --> 00:00:02,880 Speaker 1: One eight hundred. Do ui away now offering free remote 2 00:00:02,920 --> 00:00:06,280 Speaker 1: consultations by phone or video conference for any criminal offense. 3 00:00:06,360 --> 00:00:09,000 Speaker 1: Trust Brook, Jeffrey and Jose's friends with a free remote 4 00:00:09,000 --> 00:00:12,400 Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred doui 5 00:00:12,480 --> 00:00:16,000 Speaker 1: away dot Com or call eight hundred do you y Away? 6 00:00:16,200 --> 00:00:18,439 Speaker 2: You ever bought something only to go home later and 7 00:00:18,520 --> 00:00:21,360 Speaker 2: check the receipt and find you got overcharged? 8 00:00:22,280 --> 00:00:23,960 Speaker 3: Actually yes, yes, And. 9 00:00:24,040 --> 00:00:27,080 Speaker 2: Whenever that happens to Brook, a team of lawyers swarms 10 00:00:27,120 --> 00:00:30,400 Speaker 2: that immediately bankrupts. 11 00:00:30,400 --> 00:00:32,160 Speaker 3: Hey listen, I gotta get my money. 12 00:00:32,240 --> 00:00:37,360 Speaker 2: But for your normal, average, everyday person, you just send 13 00:00:37,360 --> 00:00:40,319 Speaker 2: an email to ask for a refund. And that's what 14 00:00:40,400 --> 00:00:43,760 Speaker 2: one woman did recently. She's about to get her issue handled. 15 00:00:44,080 --> 00:00:45,360 Speaker 2: Notice I said handled. 16 00:00:45,479 --> 00:00:46,519 Speaker 3: I didn't say fixed. 17 00:00:46,760 --> 00:00:50,360 Speaker 2: Yeah, handled, because Jose is going to be the one 18 00:00:50,400 --> 00:00:53,320 Speaker 2: doing that handling. Oh yeah, it's your brand new phone. 19 00:00:53,360 --> 00:00:54,600 Speaker 2: Tap right now, it's. 20 00:00:54,520 --> 00:01:02,360 Speaker 3: Another on the twenties. Hello, Hi, this is Ken calling 21 00:01:02,400 --> 00:01:06,000 Speaker 3: from sandwich shop. I'm looking to speak with a miss Ava. 22 00:01:06,280 --> 00:01:08,399 Speaker 3: Oh YEAHO am I saying that right? 23 00:01:09,640 --> 00:01:10,840 Speaker 4: Yeah you were right the first time. 24 00:01:10,959 --> 00:01:14,600 Speaker 3: Okay, good Hi. Hi. One of my workers forwarded me 25 00:01:14,640 --> 00:01:17,200 Speaker 3: an emails saying that you accidentally got overcharged for an 26 00:01:17,360 --> 00:01:18,800 Speaker 3: order I did. 27 00:01:18,840 --> 00:01:21,000 Speaker 4: It was supposed to be thirteen dollars, but when I 28 00:01:21,040 --> 00:01:23,680 Speaker 4: looked at my credit card statement in thirty three. 29 00:01:24,160 --> 00:01:26,760 Speaker 3: Ooh, that's way too much. Hold let me take a 30 00:01:26,760 --> 00:01:28,720 Speaker 3: look here in our system. Okay, just give me one second. 31 00:01:29,200 --> 00:01:32,520 Speaker 4: Okay, sure, okay, hold. 32 00:01:32,400 --> 00:01:38,520 Speaker 3: On, Yeah, yeah, I do. I see that you are correct. 33 00:01:38,560 --> 00:01:41,520 Speaker 3: It looks like there's an additional twenty dollars added onto 34 00:01:41,520 --> 00:01:44,680 Speaker 3: your order for some reason. I don't know why that is. 35 00:01:44,760 --> 00:01:45,760 Speaker 3: I apologize. 36 00:01:46,800 --> 00:01:49,960 Speaker 4: Yeah, yeah, cuird, thank you. So I'm just wanting a 37 00:01:50,000 --> 00:01:51,680 Speaker 4: refund of that twenty dollars. 38 00:01:51,880 --> 00:01:55,200 Speaker 3: Okay, sure, hold on, let me just take care of that. 39 00:01:55,200 --> 00:01:57,360 Speaker 4: That's easy fix, awesome. 40 00:01:58,640 --> 00:02:01,800 Speaker 3: Right. So I just adjusted your rewards account and you 41 00:02:01,880 --> 00:02:06,040 Speaker 3: now have twenty thousand sandwich coins. So congrats. We're sorry 42 00:02:06,080 --> 00:02:08,680 Speaker 3: about the inconvenience and can't wait to see you again 43 00:02:08,720 --> 00:02:09,119 Speaker 3: next time. 44 00:02:09,639 --> 00:02:12,440 Speaker 4: I'm sorry, hold on just a second. Yeah, I wanted 45 00:02:12,520 --> 00:02:15,959 Speaker 4: a refund of the twenty dollars, just like put back 46 00:02:16,000 --> 00:02:16,560 Speaker 4: on my card. 47 00:02:16,760 --> 00:02:18,960 Speaker 3: Oh no, no, no, trust me, you're gonna want the 48 00:02:19,040 --> 00:02:23,040 Speaker 3: sandwich coins. They're better than money, these are valuable. 49 00:02:24,240 --> 00:02:28,720 Speaker 4: I love your sandwich shop. But I don't actually want that. 50 00:02:28,800 --> 00:02:29,919 Speaker 4: I don't really do those things. 51 00:02:30,000 --> 00:02:32,440 Speaker 3: No, it's actually, I'm sorry to interrupt you. It's not 52 00:02:32,680 --> 00:02:36,040 Speaker 3: like a rewards program. Actually this is more. Sandwich coins 53 00:02:36,040 --> 00:02:38,519 Speaker 3: are more like digital sandwich money that you can only 54 00:02:38,560 --> 00:02:39,919 Speaker 3: spend at our store. 55 00:02:40,400 --> 00:02:43,520 Speaker 4: I don't want that, Okay, Well hold on, I. 56 00:02:43,520 --> 00:02:46,160 Speaker 3: Don't think you understand quite how it works. Like let's 57 00:02:46,160 --> 00:02:49,480 Speaker 3: just say you want an extra tomato. We're not going 58 00:02:49,560 --> 00:02:51,640 Speaker 3: to charge you. No, well, just just two thousand of 59 00:02:51,639 --> 00:02:53,400 Speaker 3: your sandwich coins and boom, it's free. 60 00:02:53,680 --> 00:02:57,639 Speaker 4: Oh it works. Give it. Then you are charging me, actually, 61 00:02:57,800 --> 00:03:01,080 Speaker 4: because that's my money. You have dollars of my money 62 00:03:01,160 --> 00:03:03,280 Speaker 4: that I didn't mean to give you, Okay, Like I 63 00:03:03,320 --> 00:03:04,920 Speaker 4: didn't give it to you, you took it, so I 64 00:03:05,080 --> 00:03:07,360 Speaker 4: need to be refunded that otherwise you're ceilings. 65 00:03:07,760 --> 00:03:09,760 Speaker 3: So what I'm hearing is that you want to pay 66 00:03:09,800 --> 00:03:12,920 Speaker 3: another twenty dollars towards more sandwich coh. 67 00:03:13,160 --> 00:03:15,640 Speaker 4: No, but I can do that. That's the opposite of 68 00:03:15,639 --> 00:03:16,119 Speaker 4: what I want. 69 00:03:16,320 --> 00:03:18,280 Speaker 3: Let me tell you why you do want it, because 70 00:03:18,320 --> 00:03:20,639 Speaker 3: once you get to the forty dollars level that has 71 00:03:20,880 --> 00:03:24,400 Speaker 3: triple sandwich coin bonus, or as one of our favorite 72 00:03:24,440 --> 00:03:27,880 Speaker 3: customers called it. Let us for life, LFL. 73 00:03:28,560 --> 00:03:29,680 Speaker 4: That doesn't make any sense. 74 00:03:29,760 --> 00:03:30,480 Speaker 3: Let us for life. 75 00:03:30,600 --> 00:03:33,240 Speaker 4: That's not funny, that's not good. And because you're a 76 00:03:33,240 --> 00:03:35,240 Speaker 4: sandwich shop, I should always be able to get lettuce. 77 00:03:35,440 --> 00:03:37,000 Speaker 4: Let us should come on the sandwiches. 78 00:03:37,080 --> 00:03:40,320 Speaker 3: Absolutely, that's true. But thanks to sandwich Coin, we can 79 00:03:40,400 --> 00:03:43,640 Speaker 3: get you free extra lettuce. No, LFL, are you getting 80 00:03:43,680 --> 00:03:44,600 Speaker 3: it now? LFL? 81 00:03:44,680 --> 00:03:47,160 Speaker 4: Let us for I'm not going to say that. Well, 82 00:03:47,200 --> 00:03:50,160 Speaker 4: you're sounding like the airlines now, like charging me for 83 00:03:50,200 --> 00:03:51,360 Speaker 4: this and charging me for OK. 84 00:03:51,480 --> 00:03:53,280 Speaker 3: How about this, I'm not supposed to do this, but 85 00:03:53,320 --> 00:03:55,040 Speaker 3: what if I bump you up to the cheese here? 86 00:03:55,360 --> 00:03:59,080 Speaker 3: Because just for this week only, pepper Jack's only four 87 00:03:59,120 --> 00:04:02,160 Speaker 3: thousand coins and it's usually seven. You want to take 88 00:04:02,200 --> 00:04:03,000 Speaker 3: advantage of that? 89 00:04:03,000 --> 00:04:05,520 Speaker 4: That is no, I don't know. I don't want your cheese. 90 00:04:05,560 --> 00:04:07,280 Speaker 4: I don't want the sandwich coin. 91 00:04:07,480 --> 00:04:09,560 Speaker 3: Well you need to tell that to the better bread boys. 92 00:04:09,600 --> 00:04:11,680 Speaker 4: Then I don't know what that is? 93 00:04:12,360 --> 00:04:15,400 Speaker 3: What now you're a kidding me? 94 00:04:15,840 --> 00:04:19,600 Speaker 4: How would I know what the better bread whatever it 95 00:04:19,720 --> 00:04:22,640 Speaker 4: is you just said is. I don't care. I don't know. 96 00:04:22,720 --> 00:04:24,960 Speaker 4: I would never be able to know that. I don't 97 00:04:25,000 --> 00:04:25,360 Speaker 4: want it. 98 00:04:25,440 --> 00:04:27,719 Speaker 3: You should want it, You should want to be one, 99 00:04:27,920 --> 00:04:31,159 Speaker 3: because those are our top ten sandwich coin owners, known 100 00:04:31,160 --> 00:04:31,880 Speaker 3: as the better bread. 101 00:04:32,080 --> 00:04:35,920 Speaker 4: Fucking I'm super frustrated. I don't want these sandwich coins. 102 00:04:36,839 --> 00:04:39,680 Speaker 4: Now I'm yelling, and I hate yelling. I just want 103 00:04:39,680 --> 00:04:40,200 Speaker 4: to refund. 104 00:04:40,360 --> 00:04:43,159 Speaker 3: Listen, I've only told you about how getting some free 105 00:04:43,200 --> 00:04:45,640 Speaker 3: toppings on a sub you haven't even heard you could 106 00:04:45,720 --> 00:04:48,520 Speaker 3: go to Fiji if you get to our top tier. 107 00:04:49,040 --> 00:04:49,960 Speaker 1: That is both. 108 00:04:50,800 --> 00:04:53,200 Speaker 4: I do not try to sell me on some mistake 109 00:04:53,320 --> 00:04:55,360 Speaker 4: trip to Fiji with sandwich coins. 110 00:04:55,640 --> 00:04:58,680 Speaker 3: Well, you are correct, you're not going to Fiji, but 111 00:04:58,760 --> 00:05:01,320 Speaker 3: you do get an extra bottle of Fiji water, and 112 00:05:01,360 --> 00:05:04,120 Speaker 3: that's our best water. You don't get any better than 113 00:05:04,160 --> 00:05:04,880 Speaker 3: the Fiji water. 114 00:05:04,960 --> 00:05:08,400 Speaker 4: Let me talk to a supervisor, a manager, an owner. 115 00:05:08,560 --> 00:05:10,480 Speaker 3: Okay, then you may want to talk to the actual 116 00:05:10,560 --> 00:05:14,120 Speaker 3: sandwich shop themselves then, because I'm no help at this point. 117 00:05:14,680 --> 00:05:18,320 Speaker 4: What. No, this is the sandwich shop you called me? 118 00:05:18,440 --> 00:05:20,520 Speaker 3: I wish I'm pretty hungry, but no, I'm not at 119 00:05:20,520 --> 00:05:22,400 Speaker 3: a sandwich shop. It's a prank phone call. My name 120 00:05:22,440 --> 00:05:24,520 Speaker 3: is jose from the radio show Brook and Jeffrey in 121 00:05:24,560 --> 00:05:26,080 Speaker 3: the Morning. This is a phone tap. 122 00:05:26,400 --> 00:05:27,239 Speaker 4: Oh my god. 123 00:05:27,480 --> 00:05:29,680 Speaker 3: What your coworker Cody set you up. 124 00:05:30,200 --> 00:05:30,640 Speaker 4: Cody. 125 00:05:31,120 --> 00:05:37,360 Speaker 3: Yes, Cody told us you were furious the other day 126 00:05:37,400 --> 00:05:41,440 Speaker 3: when you got overcharged for a sandwich, so he wanted 127 00:05:41,480 --> 00:05:42,640 Speaker 3: us to mess with you. 128 00:05:42,640 --> 00:05:46,719 Speaker 4: You're talking about whatever, sandwich points. I'm losing my mind. 129 00:05:46,760 --> 00:05:48,880 Speaker 3: Oh no, no, no, you can't say that. Sandwich points are 130 00:05:48,880 --> 00:05:52,960 Speaker 3: trademarked actually legally, but sandwich coins feel free to invest. 131 00:05:53,560 --> 00:05:55,640 Speaker 4: Excuse me, excuse me, sandwich coins. 132 00:05:55,839 --> 00:05:56,520 Speaker 2: There you go. 133 00:05:56,720 --> 00:06:00,200 Speaker 4: I'll take triple the mayo with my stupidness sandwiches. 134 00:06:00,120 --> 00:06:02,160 Speaker 3: With your balance. You don't have enough for mayo, but 135 00:06:02,240 --> 00:06:07,039 Speaker 3: I can cover your sandwich and avocado pits. 136 00:06:07,520 --> 00:06:10,400 Speaker 1: Wake up every morning with phone taps weekday mornings all 137 00:06:10,440 --> 00:06:13,800 Speaker 1: the twenties. Brooke and Jeffrey in the morning