1 00:00:15,276 --> 00:00:22,796 Speaker 1: Pushkin. I want to start this episode by telling you 2 00:00:22,876 --> 00:00:26,876 Speaker 1: just the very beginning of a story I recently heard about. 3 00:00:26,876 --> 00:00:30,316 Speaker 1: A guy named Alex Cogan born in nineteen eighty six 4 00:00:30,556 --> 00:00:34,596 Speaker 1: into a Jewish family in the Soviet Union. After the 5 00:00:34,676 --> 00:00:37,876 Speaker 1: collapse in nineteen ninety one, the government loses control and 6 00:00:38,036 --> 00:00:42,036 Speaker 1: Jews are even less safe than before. Alex's dad starts 7 00:00:42,036 --> 00:00:45,756 Speaker 1: getting death threats, so he up and moves his entire 8 00:00:45,836 --> 00:00:50,756 Speaker 1: family four generations of Cogan's, to New York City. In 9 00:00:50,916 --> 00:00:54,356 Speaker 1: nineteen ninety four, Alex enter's first grade in a Brooklyn 10 00:00:54,396 --> 00:00:59,396 Speaker 1: public school. He's conspicuous, way taller than the other kids. 11 00:00:59,916 --> 00:01:03,556 Speaker 1: He speaks no English. He's also got a talent from 12 00:01:03,556 --> 00:01:09,316 Speaker 1: math and science. Once his teachers can understand him, they 13 00:01:09,316 --> 00:01:13,036 Speaker 1: think he has the makings of a gifted physicist. Life's 14 00:01:13,076 --> 00:01:15,556 Speaker 1: not hard for him, but as he grows up, he 15 00:01:15,636 --> 00:01:18,316 Speaker 1: begins to see that it isn't always easy for everybody else. 16 00:01:19,796 --> 00:01:22,596 Speaker 1: Six months after they've arrived in the United States, his 17 00:01:22,716 --> 00:01:25,876 Speaker 1: great grandmother had jumped from their apartment window to her death. 18 00:01:26,476 --> 00:01:29,996 Speaker 1: His parents, the loves of each other's lives, split up. 19 00:01:30,676 --> 00:01:34,956 Speaker 1: Alex cries every night until they get back together. He 20 00:01:35,076 --> 00:01:38,956 Speaker 1: enters high school and one of his close friends attempts suicide, 21 00:01:39,796 --> 00:01:45,836 Speaker 1: another becomes clinically depressed. Alex begins to read psychology. He's 22 00:01:45,876 --> 00:01:48,756 Speaker 1: a math and science kid, but he's getting more and 23 00:01:48,796 --> 00:01:52,796 Speaker 1: more curious about human nature. And the first time I 24 00:01:52,876 --> 00:01:55,156 Speaker 1: met him, and I really remember it very distinctly, because 25 00:01:55,916 --> 00:01:59,436 Speaker 1: he almost always wore these giant basketball shorts no matter 26 00:01:59,476 --> 00:02:02,196 Speaker 1: what the weather. You know, he's terribly dressed, like a 27 00:02:02,196 --> 00:02:05,196 Speaker 1: lot of Berkeley undergrads, and you know, and basketball shoes. 28 00:02:06,276 --> 00:02:10,236 Speaker 1: That's Daker Keltner, the psychologist at the University of California, 29 00:02:10,276 --> 00:02:13,516 Speaker 1: Berkeley who runs something called the Greater Good Science Center 30 00:02:13,716 --> 00:02:16,516 Speaker 1: where they study human emotion. We heard from him in 31 00:02:16,556 --> 00:02:21,316 Speaker 1: episode one. Alex Cogan was a shambolic six foot four 32 00:02:21,356 --> 00:02:23,876 Speaker 1: inch freshman back in two thousand and five when he 33 00:02:23,956 --> 00:02:26,916 Speaker 1: knocked on Daker's office door and said he'd like for 34 00:02:26,996 --> 00:02:32,396 Speaker 1: Daker to teach him. Emotions fascinated him. He'd come to 35 00:02:32,476 --> 00:02:35,396 Speaker 1: cal to study physics, but he'd been thinking about love, 36 00:02:36,156 --> 00:02:40,996 Speaker 1: about the distinction between loving and being loved. He wanted 37 00:02:40,996 --> 00:02:44,436 Speaker 1: to study it the way you'd study a quark. And 38 00:02:44,556 --> 00:02:46,116 Speaker 1: Alex came in and he said, you know, I have 39 00:02:46,396 --> 00:02:49,236 Speaker 1: seven kinds of love. That I'm going to put people into. 40 00:02:49,596 --> 00:02:53,036 Speaker 1: I was like, wow, that's interesting. And then there are 41 00:02:53,076 --> 00:02:59,196 Speaker 1: twelve variations of I forgot what the other factor was 42 00:02:59,276 --> 00:03:01,756 Speaker 1: that or set of conditions that he wanted to create, 43 00:03:01,836 --> 00:03:03,996 Speaker 1: And there are eighty four different conditions in his study. 44 00:03:04,076 --> 00:03:06,236 Speaker 1: So he's going to study seven different kinds of love, 45 00:03:06,836 --> 00:03:09,036 Speaker 1: and he's going to study all these different variables that 46 00:03:09,116 --> 00:03:13,116 Speaker 1: would maybe predict the force of the love, the power 47 00:03:13,116 --> 00:03:15,636 Speaker 1: of the love exactly. So he's about to make glove 48 00:03:15,716 --> 00:03:18,996 Speaker 1: more complicated than it's ever been made. So it sounds like, right, 49 00:03:19,476 --> 00:03:23,876 Speaker 1: he was gonna confound our understanding of love. Daker talks 50 00:03:23,876 --> 00:03:27,076 Speaker 1: Alex out of that idea, but this kid is so 51 00:03:27,116 --> 00:03:30,996 Speaker 1: smart and original and full of energy, and so Daker 52 00:03:31,116 --> 00:03:34,196 Speaker 1: takes him in and it isn't long before Alex is 53 00:03:34,236 --> 00:03:36,556 Speaker 1: finding things to do that no one else is doing. 54 00:03:37,356 --> 00:03:39,516 Speaker 1: For instance, the thing that he does after they discover 55 00:03:39,596 --> 00:03:43,636 Speaker 1: a gene it's associated with human kindness. And Alex did 56 00:03:43,676 --> 00:03:47,636 Speaker 1: this cool paper where he showed if you present videotapes 57 00:03:47,676 --> 00:03:50,556 Speaker 1: of people who have that gene or this variant of 58 00:03:50,556 --> 00:03:54,036 Speaker 1: a gene that makes them kind and I am an 59 00:03:54,036 --> 00:03:56,356 Speaker 1: observer and I see one of those people for twenty 60 00:03:56,356 --> 00:04:00,236 Speaker 1: seconds on video. I trust them, right, I'm like this guy. 61 00:04:00,836 --> 00:04:03,236 Speaker 1: I go to battle at this guy, right, I trust 62 00:04:03,276 --> 00:04:06,436 Speaker 1: this guy. By the time Alex graduates from cal he's 63 00:04:06,516 --> 00:04:09,796 Speaker 1: established himself as the most promising student in the entire 64 00:04:09,836 --> 00:04:15,236 Speaker 1: psychology department and the most unusual. Just this big, sweet 65 00:04:15,316 --> 00:04:19,076 Speaker 1: natured guy with a serious talent for math and statistics 66 00:04:19,356 --> 00:04:23,476 Speaker 1: and a desire to study huge questions like what is love? 67 00:04:24,036 --> 00:04:27,916 Speaker 1: When he left and he's so unconventional, Michael, he could 68 00:04:27,916 --> 00:04:30,716 Speaker 1: have gone to any graduate program in the country, and 69 00:04:30,756 --> 00:04:33,436 Speaker 1: he chooses the University of Hong Kong. I'm what because 70 00:04:33,436 --> 00:04:36,476 Speaker 1: he met this woman or got engaged and fell in love? Yeah, 71 00:04:36,516 --> 00:04:39,396 Speaker 1: fell in love. But Daker and Alex stay in touch. 72 00:04:40,156 --> 00:04:43,716 Speaker 1: They collaborate on a few papers. They're both interested in 73 00:04:43,756 --> 00:04:47,156 Speaker 1: big questions about human nature. At the same time, social 74 00:04:47,156 --> 00:04:49,156 Speaker 1: media has started to create a new way to study 75 00:04:49,196 --> 00:04:55,076 Speaker 1: those questions. In late twenty twelve, Facebook invites Daker to 76 00:04:55,156 --> 00:04:58,036 Speaker 1: visit and asks him to create a bunch of new emojis, 77 00:04:58,676 --> 00:05:02,716 Speaker 1: ones that better convey actual emotions. When Daker sees what 78 00:05:02,796 --> 00:05:07,396 Speaker 1: Facebook knows about its users, he's blown away. This could 79 00:05:07,396 --> 00:05:10,516 Speaker 1: be the greatest data source that will ever EXI and 80 00:05:10,676 --> 00:05:14,476 Speaker 1: it would help us answer questions from the scientific perspective, 81 00:05:14,556 --> 00:05:19,716 Speaker 1: like how does disease spread in some neighborhoods but not others? 82 00:05:20,396 --> 00:05:24,556 Speaker 1: What predicts heart attacks? Where does hate crime? Where is 83 00:05:24,596 --> 00:05:27,596 Speaker 1: it likely to happen? Right? That was all tractable with 84 00:05:27,676 --> 00:05:30,756 Speaker 1: the data that they had. Meanwhile, Alex had moved to 85 00:05:30,796 --> 00:05:34,516 Speaker 1: England to teach at Cambridge University. He was still researching 86 00:05:34,516 --> 00:05:38,036 Speaker 1: the same stuff, the positive emotions, and he too was 87 00:05:38,076 --> 00:05:41,676 Speaker 1: seeing possibilities in the new social media data. And I 88 00:05:41,756 --> 00:05:44,876 Speaker 1: was at Facebook doing my consulting work and I saw 89 00:05:44,956 --> 00:05:46,916 Speaker 1: Alex there. I was like, what are you doing here? 90 00:05:48,196 --> 00:05:50,316 Speaker 1: And he's everywhere, you know, So he's like, oh, I'm 91 00:05:50,316 --> 00:05:52,436 Speaker 1: working on this other project and he told me about it. 92 00:05:52,756 --> 00:05:56,196 Speaker 1: Alex Cogan told Daker that he wanted to use Facebook 93 00:05:56,596 --> 00:06:00,396 Speaker 1: to study things like love and happiness. For example, you 94 00:06:00,476 --> 00:06:03,396 Speaker 1: might be able to take a fairly small sample of data, 95 00:06:03,556 --> 00:06:07,156 Speaker 1: say the likes of ten thousand Facebook users, to make 96 00:06:07,196 --> 00:06:12,436 Speaker 1: discoveries about those emotions entire countries. The math was complicated 97 00:06:12,556 --> 00:06:16,036 Speaker 1: enough the Dacker himself didn't fully understand it. He then 98 00:06:16,076 --> 00:06:19,436 Speaker 1: forgot all about it until one day a year or 99 00:06:19,476 --> 00:06:23,156 Speaker 1: so later, when Alex Cogan called him up. He calls 100 00:06:23,156 --> 00:06:26,316 Speaker 1: me after Trump's elected and he says, I think I've 101 00:06:26,316 --> 00:06:30,636 Speaker 1: done something that was part of this election. And I 102 00:06:30,716 --> 00:06:32,636 Speaker 1: was like, okay, well, let's talk what is it? And 103 00:06:32,676 --> 00:06:37,596 Speaker 1: he said, I created this mechanism that was purchased and 104 00:06:38,196 --> 00:06:40,916 Speaker 1: used in the Trump campaign. He was worried that he 105 00:06:41,076 --> 00:06:43,156 Speaker 1: actually had had some effect, or that he'd be perceived 106 00:06:43,196 --> 00:06:45,596 Speaker 1: to have had some effect. I don't think he made 107 00:06:45,636 --> 00:06:49,276 Speaker 1: that distinction. I just think he thought, oh now, Alex 108 00:06:49,356 --> 00:06:52,276 Speaker 1: Cogan sensed that he might have a problem. He just 109 00:06:52,356 --> 00:06:54,516 Speaker 1: had no idea how big it was going to be. 110 00:07:03,196 --> 00:07:07,476 Speaker 1: I'm Michael Lewis, and this is Against the Rules, a 111 00:07:07,596 --> 00:07:10,276 Speaker 1: show about the decline of the human referee in American 112 00:07:10,356 --> 00:07:15,316 Speaker 1: life and what that's doing to our idea of fairness today. 113 00:07:15,356 --> 00:07:17,956 Speaker 1: I want to talk about an entire species of refs, 114 00:07:18,436 --> 00:07:23,076 Speaker 1: one that's nearing extinction, whom no one will miss until 115 00:07:23,116 --> 00:07:28,996 Speaker 1: it's too late. I used to be a referee in 116 00:07:29,036 --> 00:07:33,516 Speaker 1: the big leagues of dictionaries. The American Heritage. You've heard 117 00:07:33,516 --> 00:07:36,876 Speaker 1: of it. The American Heritage has something called the usage Panel, 118 00:07:37,156 --> 00:07:39,276 Speaker 1: and I was on it, along with a couple of 119 00:07:39,356 --> 00:07:42,476 Speaker 1: hundred other word people. Every year we get this mass 120 00:07:42,556 --> 00:07:47,316 Speaker 1: email asking us to judge the latest word controversies how 121 00:07:47,356 --> 00:07:51,836 Speaker 1: certain words should be defined, or spelled or pronounced. English 122 00:07:51,876 --> 00:07:53,956 Speaker 1: is always changing, and the dictionary wanted to keep up 123 00:07:53,956 --> 00:07:57,196 Speaker 1: with the times and sometimes resist them. Was it okay 124 00:07:57,196 --> 00:08:00,996 Speaker 1: to use unique to mean unusual? Should you say banal 125 00:08:01,316 --> 00:08:04,916 Speaker 1: or banal or both? This year I got a different 126 00:08:04,916 --> 00:08:08,596 Speaker 1: sort of email, saying I've been fired. They fired the 127 00:08:08,596 --> 00:08:11,196 Speaker 1: whole panel, so I didn't take it personally, but I 128 00:08:11,196 --> 00:08:13,876 Speaker 1: still want to know why. As far as I could see, 129 00:08:13,916 --> 00:08:18,676 Speaker 1: we've done nothing wrong. Our definitions were still definitive. I 130 00:08:18,796 --> 00:08:21,356 Speaker 1: call the guy who'd been my boss as head of 131 00:08:21,356 --> 00:08:25,316 Speaker 1: the usage panel. What did you do? I advised on 132 00:08:26,596 --> 00:08:30,956 Speaker 1: people to include on the usage panel. Occasionally people die, 133 00:08:30,996 --> 00:08:33,276 Speaker 1: and or occasionally people would simply not respond to the 134 00:08:33,356 --> 00:08:36,836 Speaker 1: questionnaire for several years running, and we'd want to replace them. 135 00:08:36,956 --> 00:08:41,516 Speaker 1: His name is Stephen Pinker. Yes, that's Stephen Pinker, Harvard 136 00:08:41,596 --> 00:08:45,836 Speaker 1: psychologist and author of many best selling books. In the 137 00:08:45,876 --> 00:08:51,956 Speaker 1: case of disputed usage, where people wonder what is the 138 00:08:51,956 --> 00:08:57,116 Speaker 1: correct use? Can I use decimate to mean destroy most of, or, 139 00:08:57,836 --> 00:09:00,436 Speaker 1: as rumor has it should only mean destroy one tenth of? 140 00:09:01,716 --> 00:09:04,156 Speaker 1: Or what's the best way to use epicenter. Is it 141 00:09:04,236 --> 00:09:06,276 Speaker 1: just the center of something or does it have to 142 00:09:06,316 --> 00:09:08,916 Speaker 1: mean propagating outward? Of course, if you want to know 143 00:09:08,916 --> 00:09:10,876 Speaker 1: what a center means, you can now just google it. 144 00:09:11,516 --> 00:09:14,796 Speaker 1: The Internet has been bad for dictionaries. They don't sell 145 00:09:14,836 --> 00:09:17,676 Speaker 1: the way they used to. But the Internet doesn't explain 146 00:09:17,716 --> 00:09:20,756 Speaker 1: why our panel was fired. We didn't cost the dictionary 147 00:09:20,796 --> 00:09:24,596 Speaker 1: a dime. We all work for free. Why did they 148 00:09:24,636 --> 00:09:27,596 Speaker 1: cut it? You know, I haven't gotten to the bottom 149 00:09:27,596 --> 00:09:30,476 Speaker 1: of this. Maybe I'll just let someone else chase this 150 00:09:30,516 --> 00:09:34,276 Speaker 1: one down. I mentioned this whole situation because it's not unique, which, 151 00:09:34,276 --> 00:09:37,116 Speaker 1: by the way, should only be used to mean one 152 00:09:37,156 --> 00:09:41,596 Speaker 1: of a kind. Nothing can be very unique, or most unique, 153 00:09:41,836 --> 00:09:45,596 Speaker 1: or even rather unique. A thing can be either banal 154 00:09:45,756 --> 00:09:49,916 Speaker 1: or banal. But it's either unique or it's not anyway. 155 00:09:49,996 --> 00:09:51,756 Speaker 1: The death of the word referee is not even all 156 00:09:51,756 --> 00:09:54,756 Speaker 1: that unusual. They're a member of the species of refs 157 00:09:54,836 --> 00:09:57,876 Speaker 1: that the world now has no use for. The culture refs, 158 00:09:58,276 --> 00:10:01,676 Speaker 1: the people who referee are most basic interactions how we 159 00:10:01,716 --> 00:10:05,316 Speaker 1: should talk, who we should trust, or whom we should trust. 160 00:10:06,876 --> 00:10:14,556 Speaker 1: No one particularly mourns their death until they really need one. 161 00:10:15,276 --> 00:10:21,356 Speaker 1: Our bags. We are in a suburb of Dallas, at 162 00:10:21,356 --> 00:10:24,276 Speaker 1: the home of Brian Garner, who has set himself up 163 00:10:24,316 --> 00:10:27,316 Speaker 1: as a referee of the English language. When and what 164 00:10:27,436 --> 00:10:31,636 Speaker 1: should you hyphenate? He's the author of M. Garner's Modern 165 00:10:31,756 --> 00:10:34,996 Speaker 1: English Usage. Why people shouldn't use flaunt when they mean flout. 166 00:10:35,236 --> 00:10:36,756 Speaker 1: We've been standing out of here for three or four 167 00:10:36,796 --> 00:10:38,236 Speaker 1: minutes and there's no sign of life. We're gonna go 168 00:10:38,316 --> 00:10:41,236 Speaker 1: knock on his door. All right, all right? What's the 169 00:10:41,276 --> 00:10:46,356 Speaker 1: difference between species and spurious? Does it really matter if you, 170 00:10:46,556 --> 00:10:49,996 Speaker 1: at this very moment are filled with angst or angst? 171 00:10:52,836 --> 00:10:56,036 Speaker 1: We're a weird g. Garner's Usage manual is now more 172 00:10:56,076 --> 00:11:00,276 Speaker 1: than twelve hundred pages long. The late novelist David Foster 173 00:11:00,356 --> 00:11:02,556 Speaker 1: Wallace called it a work of genius. This book is 174 00:11:02,596 --> 00:11:05,756 Speaker 1: so big. Did you bring your copy? No? I have 175 00:11:05,836 --> 00:11:09,116 Speaker 1: xerox those pages that I want, just the front. Yeah, 176 00:11:09,396 --> 00:11:13,276 Speaker 1: it wouldn't fit. You don't really expect to find guardians 177 00:11:13,316 --> 00:11:16,476 Speaker 1: of the English language in Dallas, Texas. Then again, you 178 00:11:16,476 --> 00:11:19,436 Speaker 1: don't really expect to find them anywhere. That's why I've 179 00:11:19,476 --> 00:11:22,916 Speaker 1: bothered to find him. It's like flying to Indonesia to 180 00:11:22,956 --> 00:11:26,396 Speaker 1: see the last of the Sumatran rhinos, and so here 181 00:11:26,436 --> 00:11:29,916 Speaker 1: We are between a giant golf course of a lawn 182 00:11:30,556 --> 00:11:36,596 Speaker 1: and a monticello of red bricks and doric columns. We're 183 00:11:36,596 --> 00:11:40,156 Speaker 1: prank in the right place, Michael Lewis, Ryan Garner, very 184 00:11:40,156 --> 00:11:42,076 Speaker 1: good to meet you. Thank you for letting us in truth. 185 00:11:43,076 --> 00:11:46,836 Speaker 1: Are we welcome? Garner's house does have a kitchen and bathrooms, 186 00:11:47,116 --> 00:11:49,996 Speaker 1: almost like a normal house, but it feels like an 187 00:11:50,036 --> 00:11:51,956 Speaker 1: excuse for him to live in what amounts to a 188 00:11:52,036 --> 00:11:55,956 Speaker 1: massive library. Floors of books with little ladders so you 189 00:11:55,956 --> 00:11:59,476 Speaker 1: can climb up and reach them. Thousands upon thousands of 190 00:11:59,596 --> 00:12:03,436 Speaker 1: mostly very old books about the English language. I've had 191 00:12:03,476 --> 00:12:09,636 Speaker 1: my coffee all round. It looks like a Robber Baron's 192 00:12:09,916 --> 00:12:12,876 Speaker 1: collection of books, except they look like they've been read. 193 00:12:13,596 --> 00:12:16,836 Speaker 1: They look like they aren't. They aren't book spot by 194 00:12:16,876 --> 00:12:20,156 Speaker 1: the yard, and they also have plastic covers on them, 195 00:12:20,156 --> 00:12:26,476 Speaker 1: which is a little unusual. How many Usage Experts books 196 00:12:26,516 --> 00:12:29,556 Speaker 1: do you have in this library? I mean, how many different? 197 00:12:31,556 --> 00:12:34,876 Speaker 1: He published his first Usage Guide back in nineteen ninety eight, 198 00:12:35,156 --> 00:12:37,796 Speaker 1: partly as a protest against the way people talked on TV, 199 00:12:38,676 --> 00:12:41,916 Speaker 1: which sounds a bit snooty, but Gardner's genius was not 200 00:12:42,076 --> 00:12:44,436 Speaker 1: to set himself up as some kind of elite speaking 201 00:12:44,476 --> 00:12:49,036 Speaker 1: down to the illiterate masses. His judgments felt like common sense. 202 00:12:49,516 --> 00:12:52,636 Speaker 1: They were relied on data. He classified any change in 203 00:12:52,676 --> 00:12:56,636 Speaker 1: the language into five stages, ranging from weird new usage 204 00:12:56,716 --> 00:12:59,956 Speaker 1: to a totally accepted new use of the word. He 205 00:13:00,036 --> 00:13:02,956 Speaker 1: had lots of information on how people were actually speaking 206 00:13:02,996 --> 00:13:08,036 Speaker 1: and writing the English language. So this is Webster's first 207 00:13:08,276 --> 00:13:11,716 Speaker 1: dictionary six and this just kind of shows the evolution 208 00:13:11,756 --> 00:13:16,276 Speaker 1: over the nineteenth century. But I have so upstairs. These 209 00:13:16,276 --> 00:13:20,916 Speaker 1: are books on writing, a beginning all the way over here, 210 00:13:22,876 --> 00:13:27,596 Speaker 1: so that this whole, that whole wall is linguistics, and 211 00:13:27,916 --> 00:13:31,276 Speaker 1: look on usage and writing. I think I just assume 212 00:13:31,356 --> 00:13:33,636 Speaker 1: that anybody who went this far out of his way 213 00:13:33,676 --> 00:13:36,116 Speaker 1: to tell other people how to speak and write must 214 00:13:36,156 --> 00:13:38,676 Speaker 1: have something wrong with him. That if you tracked his 215 00:13:38,756 --> 00:13:42,116 Speaker 1: interest back to its source, you'd finally arrive at the 216 00:13:42,196 --> 00:13:46,396 Speaker 1: desire to feel superior. But that's not Garner. His source 217 00:13:46,516 --> 00:13:51,716 Speaker 1: energy isn't snobbery. It's outrage at an idea cooked up 218 00:13:51,716 --> 00:13:55,516 Speaker 1: by academic linguistics, an idea he had encountered back as 219 00:13:55,556 --> 00:13:59,356 Speaker 1: a student at the University of Texas descriptivism. It was 220 00:13:59,396 --> 00:14:03,556 Speaker 1: called a native speaker of English cannot make a mistake, 221 00:14:05,116 --> 00:14:09,196 Speaker 1: and it's so fact though if a native speaker says it, 222 00:14:09,196 --> 00:14:14,836 Speaker 1: it is correct. That is a very extreme position to take, 223 00:14:14,876 --> 00:14:16,876 Speaker 1: and I think an indefensible one, and one that I 224 00:14:16,956 --> 00:14:20,716 Speaker 1: have pretty much set my face against. He set his 225 00:14:20,756 --> 00:14:24,396 Speaker 1: face against descriptivism, and his face is set against it. Still. 226 00:14:25,196 --> 00:14:33,876 Speaker 1: Do you consider yourself a referee? Yes? Yeah, I'm making 227 00:14:34,036 --> 00:14:38,756 Speaker 1: judgment calls about and there is a lot of judgment involved, 228 00:14:38,916 --> 00:14:43,436 Speaker 1: But I'm trying to be a helpful guide to writers 229 00:14:43,436 --> 00:14:46,836 Speaker 1: and speakers of English. We're now up in a balcony 230 00:14:46,876 --> 00:14:50,796 Speaker 1: gazing down at an amphitheater of books about the English language. 231 00:14:51,356 --> 00:14:53,836 Speaker 1: He's got a whole other collection of books out back 232 00:14:53,996 --> 00:14:56,716 Speaker 1: where the poolhouse should be, in a building that's an 233 00:14:56,716 --> 00:14:59,356 Speaker 1: exact replica of the room in England in which the 234 00:14:59,396 --> 00:15:03,476 Speaker 1: Oxford English Dictionary was created. I pulled down an especially 235 00:15:03,516 --> 00:15:09,556 Speaker 1: decrepit looking book by someone I've never heard of, Lindley Murray. Murray, 236 00:15:09,676 --> 00:15:12,836 Speaker 1: but there's kind of a hero of mine. Interesting guy. 237 00:15:13,396 --> 00:15:16,636 Speaker 1: He was a New York lawyer in seventeen eighty four. 238 00:15:16,676 --> 00:15:20,116 Speaker 1: He moved to York, England because he didn't like the Revolution, 239 00:15:20,716 --> 00:15:25,836 Speaker 1: and a lot of Americans actually moved to England because 240 00:15:25,836 --> 00:15:29,276 Speaker 1: they didn't appreciate what was going on. Lynn Manuel and 241 00:15:29,276 --> 00:15:33,396 Speaker 1: Miranda left that out of Hamilton. I guess so, and 242 00:15:33,476 --> 00:15:37,476 Speaker 1: so these two shelves are whole various ambitions of Murray's Grammar. Yeah, 243 00:15:37,796 --> 00:15:41,076 Speaker 1: and Brian Garner seems to have all of them. So Murray. 244 00:15:41,196 --> 00:15:44,076 Speaker 1: In seventeen ninety five he stopped practicing law and he 245 00:15:44,116 --> 00:15:49,556 Speaker 1: wrote Murray's English Grammar for a Quaker girls school in York, 246 00:15:49,636 --> 00:15:53,676 Speaker 1: and it became the best selling book in the English 247 00:15:53,756 --> 00:15:59,196 Speaker 1: language other than the Bible for the first fifty years 248 00:15:59,196 --> 00:16:03,396 Speaker 1: of the nineteenth century. He sold over thirteen million copies 249 00:16:03,436 --> 00:16:08,116 Speaker 1: of his English Grammar. Every household needed an English Grammar 250 00:16:08,796 --> 00:16:14,836 Speaker 1: and a Bible thirteen million copies. The joint population of 251 00:16:14,876 --> 00:16:17,356 Speaker 1: Great Britain in the United States in eighteen hundred was 252 00:16:17,396 --> 00:16:21,076 Speaker 1: only fifteen million, But back then people threw money at 253 00:16:21,116 --> 00:16:25,276 Speaker 1: language refs. Noah Webster got rich from his dictionary, so 254 00:16:25,396 --> 00:16:28,716 Speaker 1: did Fowler and Follet and Partridge and scores of others 255 00:16:29,116 --> 00:16:32,596 Speaker 1: from their grammars and usage guides. Strunk and White have 256 00:16:32,716 --> 00:16:36,636 Speaker 1: sold ten million copies of this style manual. There was 257 00:16:36,636 --> 00:16:38,756 Speaker 1: a time not long ago when a writer could get 258 00:16:38,796 --> 00:16:41,756 Speaker 1: paid to write about how to write, and the American 259 00:16:41,756 --> 00:16:46,316 Speaker 1: Heritage Dictionary used to brag about his usage panel. But 260 00:16:46,396 --> 00:16:49,836 Speaker 1: Brian Garner is in the wrong century. How many copies 261 00:16:49,836 --> 00:16:54,036 Speaker 1: of Garner's Modern English usage is sold, I don't know exactly, 262 00:16:54,076 --> 00:16:57,596 Speaker 1: but it's fewer that hauled and paltry. Brian Garner has 263 00:16:57,636 --> 00:17:00,716 Speaker 1: a really nice house, but his usage manual doesn't pay 264 00:17:00,716 --> 00:17:05,116 Speaker 1: his mortgage. He gives writing seminars for lawyers. The rest 265 00:17:05,116 --> 00:17:08,956 Speaker 1: of his market has mostly vanished. I mentioned Barnes and Noble, 266 00:17:08,956 --> 00:17:13,036 Speaker 1: but I haven't singled anybody out in particular, although I 267 00:17:13,116 --> 00:17:16,796 Speaker 1: kind of did when the first two editions of my 268 00:17:16,876 --> 00:17:19,636 Speaker 1: Usage book came out. Usage Book has passed a we're 269 00:17:19,636 --> 00:17:22,476 Speaker 1: not going to stalk it. I mean that has a 270 00:17:22,516 --> 00:17:26,036 Speaker 1: major effect, and they said, no, we've made the decision 271 00:17:26,276 --> 00:17:29,716 Speaker 1: that really this category is defunct. The usage book is 272 00:17:29,716 --> 00:17:32,476 Speaker 1: a defunct category. I grab another one of his old 273 00:17:32,476 --> 00:17:36,236 Speaker 1: books and flip through it. Some nineteenth century guide to pronunciation. 274 00:17:37,636 --> 00:17:40,676 Speaker 1: The idea that anyone would write, much less pay money 275 00:17:40,676 --> 00:17:46,756 Speaker 1: for a pronunciation guide, well, it's preposterous and preposterous. It 276 00:17:46,876 --> 00:17:50,076 Speaker 1: is an interesting fact, and one not sufficiently realized that 277 00:17:50,076 --> 00:17:52,356 Speaker 1: a person who has a pronunciation of his own for 278 00:17:52,436 --> 00:17:54,436 Speaker 1: a word is very apt to take it for granted 279 00:17:54,716 --> 00:17:56,676 Speaker 1: that he hears all others has pronounced it in the 280 00:17:56,676 --> 00:18:00,036 Speaker 1: same manner, when in fact his own method is entirely 281 00:18:00,116 --> 00:18:07,036 Speaker 1: peculiar to himself. It doesn't make true at Also, talking 282 00:18:07,036 --> 00:18:10,396 Speaker 1: about making people incredibly uncomfortable, fearful of what was coming 283 00:18:10,396 --> 00:18:13,076 Speaker 1: out of their mouths, that's what he's doing. People used 284 00:18:13,116 --> 00:18:15,556 Speaker 1: to feel uneasy about how they use the language. They 285 00:18:15,556 --> 00:18:19,076 Speaker 1: didn't want to sound stupid or uneducated. Now they feel 286 00:18:19,116 --> 00:18:21,876 Speaker 1: uneasy about anyone who would presume to judge how they're 287 00:18:21,916 --> 00:18:24,996 Speaker 1: using the language, and old anxiety has been replaced by 288 00:18:24,996 --> 00:18:29,516 Speaker 1: something else, a suspicion of the individual ref People still 289 00:18:29,596 --> 00:18:31,516 Speaker 1: judge other people by what they say and how they 290 00:18:31,516 --> 00:18:34,796 Speaker 1: say it, but they do it differently, without reference to 291 00:18:34,836 --> 00:18:38,316 Speaker 1: a higher authority, but to the crowd. My own bank 292 00:18:38,356 --> 00:18:42,436 Speaker 1: here in Dallas, every time there would be in any 293 00:18:42,436 --> 00:18:44,556 Speaker 1: activity on one of my accounts, I'd get an email 294 00:18:44,596 --> 00:18:52,796 Speaker 1: message dear dear mister Garner semicohen And I called my 295 00:18:52,876 --> 00:18:54,836 Speaker 1: banker and I said, by the way, you know, you 296 00:18:54,956 --> 00:18:57,716 Speaker 1: got hundreds of these things, presumably thousands going out by 297 00:18:57,716 --> 00:19:03,636 Speaker 1: the day, dear customer, semicolon, And I said, you know, 298 00:19:03,836 --> 00:19:05,796 Speaker 1: it's got to be either comma or a colon. He said, 299 00:19:05,796 --> 00:19:09,236 Speaker 1: could you put that in writing? And I said, or 300 00:19:09,276 --> 00:19:12,036 Speaker 1: I'll even give you some authorities, and I cited Garner's 301 00:19:12,076 --> 00:19:18,316 Speaker 1: Modern English usage and a couple of other authorities on 302 00:19:18,396 --> 00:19:22,196 Speaker 1: this point of punctuation. It's a pretty elementary point. Yep, 303 00:19:22,276 --> 00:19:25,156 Speaker 1: he did that. I mean, who else is there to site? 304 00:19:25,676 --> 00:19:29,156 Speaker 1: But the incorrectly punctuated letters just kept coming. Still. I 305 00:19:29,196 --> 00:19:32,516 Speaker 1: was getting dozens every week of dear mister Garner semicolon 306 00:19:32,676 --> 00:19:34,956 Speaker 1: and and it was I was about to change banks 307 00:19:34,956 --> 00:19:37,796 Speaker 1: over this, because it's it's it's a little upsetting to 308 00:19:37,836 --> 00:19:44,716 Speaker 1: think I'm doing business with people who are doing something 309 00:19:44,756 --> 00:19:49,356 Speaker 1: so egregiously bad. And they didn't change it for about 310 00:19:49,396 --> 00:19:50,836 Speaker 1: a month, and so I called him and I said, 311 00:19:50,876 --> 00:19:53,716 Speaker 1: what's going on? He said, well, you know, I showed 312 00:19:53,716 --> 00:19:56,156 Speaker 1: it to some of the people here at the bank, 313 00:19:56,236 --> 00:19:58,036 Speaker 1: but we have a dispute about whether it should be 314 00:19:58,036 --> 00:20:01,156 Speaker 1: a semicolon or a colon, and so we just left it. 315 00:20:02,596 --> 00:20:04,836 Speaker 1: But that that is a demotic view. Well, your your 316 00:20:04,836 --> 00:20:07,476 Speaker 1: opinion is as good as mine. Anybody's opinion is as 317 00:20:07,516 --> 00:20:11,796 Speaker 1: good as somebody else. Demotic. Now, there is a word 318 00:20:12,796 --> 00:20:18,116 Speaker 1: derived from an ancient Greek word meaning popular. That's how 319 00:20:18,156 --> 00:20:23,476 Speaker 1: the language is generally refereed by popular opinion. Inside Garner's bank, 320 00:20:23,876 --> 00:20:26,876 Speaker 1: by popular opinion, it was okay to send out letters 321 00:20:26,916 --> 00:20:31,356 Speaker 1: teeming with semicolons that didn't belong. It's obviously not that 322 00:20:31,396 --> 00:20:34,556 Speaker 1: big a deal. I mean, you can still understand where 323 00:20:34,556 --> 00:20:37,676 Speaker 1: the bank was trying to say. Plus, it's sort of 324 00:20:37,716 --> 00:20:42,396 Speaker 1: freeing to rid ourselves of this expert language ref this 325 00:20:42,556 --> 00:20:47,596 Speaker 1: annoying little schoolmarmie voice in your head. On the other hand, 326 00:20:48,156 --> 00:20:51,276 Speaker 1: what happens when that little voice ceases to exist? And 327 00:20:51,356 --> 00:20:54,116 Speaker 1: not just that little voice, but the other little voices 328 00:20:54,196 --> 00:21:03,436 Speaker 1: like it. I'm Margaret Sullivan and I was the public 329 00:21:03,556 --> 00:21:06,316 Speaker 1: editor of the New York Times. And what's a public editor? 330 00:21:06,596 --> 00:21:08,476 Speaker 1: I just asked that to loosen her up. I knew 331 00:21:08,476 --> 00:21:12,836 Speaker 1: the answer. The public editor is the ombudsman, the neutral 332 00:21:12,876 --> 00:21:16,756 Speaker 1: party inside the news organization whose job is to make 333 00:21:16,956 --> 00:21:21,236 Speaker 1: judgments about the news in the same possibly irritating way 334 00:21:21,516 --> 00:21:25,756 Speaker 1: that Brian Garner makes judgments about the language, to call 335 00:21:25,796 --> 00:21:28,836 Speaker 1: out the paper when it screws up. Sullivan did that 336 00:21:28,876 --> 00:21:31,036 Speaker 1: at the New York Times from two thousand and twelve 337 00:21:31,356 --> 00:21:33,796 Speaker 1: until the spring of two thousand and sixteen. When she 338 00:21:33,916 --> 00:21:36,956 Speaker 1: left a year later, the Times just got rid of 339 00:21:36,956 --> 00:21:39,956 Speaker 1: its public editor altogether. So I would love for you 340 00:21:39,996 --> 00:21:44,916 Speaker 1: to explain to me the importance of ombudsman why they 341 00:21:44,956 --> 00:21:48,396 Speaker 1: exist in the first place. So, for example, and this 342 00:21:48,516 --> 00:21:51,396 Speaker 1: is not the only role, but let's just say someone 343 00:21:51,436 --> 00:21:54,036 Speaker 1: thinks a correction should be made in a news story 344 00:21:54,596 --> 00:21:58,596 Speaker 1: and the people who are in charge of that say, well, nope, 345 00:21:58,756 --> 00:22:01,316 Speaker 1: we're not going to do that because we're convinced it's right. 346 00:22:01,676 --> 00:22:05,316 Speaker 1: So then they could come to the ombudsman and say, 347 00:22:06,196 --> 00:22:09,436 Speaker 1: what do you think here? The thing about the is 348 00:22:09,476 --> 00:22:14,116 Speaker 1: that it has to be independent. I had no editor. 349 00:22:14,156 --> 00:22:16,156 Speaker 1: I mean I had a copy editor, and I end 350 00:22:16,156 --> 00:22:18,916 Speaker 1: the My copy editor great person would say to me, 351 00:22:19,036 --> 00:22:20,596 Speaker 1: are you sure you want to say it that way? 352 00:22:20,676 --> 00:22:23,756 Speaker 1: Or don't you think going a little too far there? 353 00:22:24,196 --> 00:22:26,916 Speaker 1: But he couldn't tell me not to do it. Sullivan 354 00:22:27,036 --> 00:22:30,156 Speaker 1: was not just a good ombudsman. She was a famously 355 00:22:30,236 --> 00:22:32,876 Speaker 1: good one. She made a big deal about reporters who 356 00:22:32,956 --> 00:22:36,396 Speaker 1: let sources approve their quotes. She called out The Times 357 00:22:36,396 --> 00:22:40,476 Speaker 1: for its policies allowing anonymous sources, especially in stories about 358 00:22:40,556 --> 00:22:44,196 Speaker 1: national politics. Everyone in the news room read and feared her, 359 00:22:44,956 --> 00:22:47,876 Speaker 1: and that probably prevented a lot of distorted or unfair 360 00:22:48,036 --> 00:22:51,956 Speaker 1: stuff from ever getting into print. But the role she 361 00:22:51,996 --> 00:22:54,716 Speaker 1: played is dying. The Washington Post got rid of their 362 00:22:54,756 --> 00:22:58,236 Speaker 1: ombudsman in two and thirteen, and the New York Times 363 00:22:58,276 --> 00:23:02,956 Speaker 1: in twenty seventeen. Even ESPN had one and got rid 364 00:23:02,956 --> 00:23:06,716 Speaker 1: of it. And why so, why has it been in decline? 365 00:23:07,316 --> 00:23:10,676 Speaker 1: If you ask the media organizations, the news organizations who 366 00:23:10,756 --> 00:23:17,836 Speaker 1: have discontinued their ombudsperson rolls, they would say, almost to 367 00:23:17,916 --> 00:23:21,916 Speaker 1: a person, they would say, it's not necessary anymore because 368 00:23:21,916 --> 00:23:26,396 Speaker 1: there's so much criticism in the digital world on Twitter 369 00:23:26,916 --> 00:23:30,076 Speaker 1: and elsewhere. There's so many voices, there's so many ways 370 00:23:30,116 --> 00:23:32,436 Speaker 1: to get a complaint or a point of view out 371 00:23:32,476 --> 00:23:34,876 Speaker 1: there that we don't need to have someone that we 372 00:23:35,076 --> 00:23:39,836 Speaker 1: pay to criticize us. Internally, you don't need a news 373 00:23:39,876 --> 00:23:43,316 Speaker 1: reff anymore because in the new media market, the crowd 374 00:23:43,396 --> 00:23:46,716 Speaker 1: can do the reffing. The Times only created the ombudsman 375 00:23:46,836 --> 00:23:50,036 Speaker 1: roll back in two thousand and three. The reasoning then 376 00:23:50,156 --> 00:23:54,356 Speaker 1: was the modern media market, the Internet, cable TV, the 377 00:23:54,396 --> 00:23:57,156 Speaker 1: speeding up in the news cycle that was all creating 378 00:23:57,196 --> 00:24:00,236 Speaker 1: pressures that led to some really sensational screw ups by 379 00:24:00,236 --> 00:24:02,996 Speaker 1: the New York Times. They printed a bunch of stories 380 00:24:03,036 --> 00:24:05,716 Speaker 1: on the front page by a reporter named Jason Blair. 381 00:24:06,276 --> 00:24:08,796 Speaker 1: He later confessed that he just made up quotes an 382 00:24:08,916 --> 00:24:12,596 Speaker 1: entire scenes. They printed stories saying that Sodom Hussein possessed 383 00:24:12,636 --> 00:24:16,556 Speaker 1: weapons of mass destruction when he didn't. Did you while 384 00:24:16,596 --> 00:24:19,156 Speaker 1: you were there? Was there? Did you have a sense 385 00:24:19,196 --> 00:24:22,836 Speaker 1: that there was a decline in the need for you 386 00:24:23,116 --> 00:24:25,036 Speaker 1: to do this job? Was there? Where? Were there like 387 00:24:25,236 --> 00:24:28,916 Speaker 1: less things coming in? Oh? No more if anything? But 388 00:24:28,956 --> 00:24:31,796 Speaker 1: there was this belief in the air that the crowd 389 00:24:31,876 --> 00:24:35,956 Speaker 1: could do the job. And why pay a genuinely independent 390 00:24:35,956 --> 00:24:39,316 Speaker 1: news referee when you could get the crowd to do 391 00:24:39,436 --> 00:24:42,876 Speaker 1: the job for free? Do you ever read it? Does 392 00:24:42,956 --> 00:24:46,196 Speaker 1: any anything ever cause a story to smell for you? 393 00:24:46,236 --> 00:24:48,516 Speaker 1: You go, there's something wrong. It's the kind of thing 394 00:24:48,556 --> 00:24:50,756 Speaker 1: that if I were there in my job, I'd be 395 00:24:50,756 --> 00:24:54,036 Speaker 1: getting emails about Oh, yes, absolutely, you can see those 396 00:24:54,116 --> 00:25:01,756 Speaker 1: coming a mile away. Now I'm going to finish the 397 00:25:01,796 --> 00:25:05,116 Speaker 1: story of Alex Cogan, the young psychologist born in the 398 00:25:05,116 --> 00:25:08,316 Speaker 1: Soviet Union who started out in physics and ended up 399 00:25:08,316 --> 00:25:12,596 Speaker 1: in love along with a bunch of other researchers and 400 00:25:12,676 --> 00:25:16,316 Speaker 1: app builders. He'd signed an agreement with Facebook to study 401 00:25:16,356 --> 00:25:20,916 Speaker 1: its users. It wasn't cheap to do. Alex paid the 402 00:25:20,956 --> 00:25:24,436 Speaker 1: subjects of his studies through some survey company. He asked 403 00:25:24,436 --> 00:25:28,076 Speaker 1: permission to let him study overall patterns of what they 404 00:25:28,156 --> 00:25:31,796 Speaker 1: liked and how they used emojis. He hoped that the 405 00:25:31,916 --> 00:25:34,916 Speaker 1: data might yield all kinds of insights or help address 406 00:25:34,956 --> 00:25:37,356 Speaker 1: the odd questions that Alex had a talent for raising, 407 00:25:38,036 --> 00:25:41,836 Speaker 1: like what is the difference between loving and being loved? 408 00:25:44,196 --> 00:25:49,236 Speaker 1: Fast forward to i'd say winter of twenty fourteen, and 409 00:25:49,476 --> 00:25:52,796 Speaker 1: one of the PhD students in my department at Cambridge says, Hey, 410 00:25:52,916 --> 00:25:56,076 Speaker 1: I've been consulting for this company. They'd really love to 411 00:25:56,116 --> 00:25:58,476 Speaker 1: meet you and get like a little consulting help from you. 412 00:25:58,636 --> 00:26:01,876 Speaker 1: Would you be interesting? I'm like, sure, meet Alex Cogan, 413 00:26:02,556 --> 00:26:06,596 Speaker 1: student of Love. The big cary for me here was 414 00:26:06,876 --> 00:26:08,316 Speaker 1: that they were going to pay for a really big 415 00:26:08,396 --> 00:26:12,436 Speaker 1: data collection. So they're going to pay something like eight 416 00:26:12,516 --> 00:26:15,156 Speaker 1: hundred thousand dollars so we could get all this data 417 00:26:15,196 --> 00:26:17,236 Speaker 1: and I could keep it to do my research. And 418 00:26:17,276 --> 00:26:20,076 Speaker 1: that was really exciting to me because hey, this was 419 00:26:20,316 --> 00:26:22,996 Speaker 1: a really fast way to get a really nice grant. 420 00:26:23,996 --> 00:26:25,956 Speaker 1: So I set up a meeting with this company called 421 00:26:26,236 --> 00:26:32,556 Speaker 1: cl which would eventually become Cambridge Analytica. Yes, that Cambridge Analytica. 422 00:26:32,676 --> 00:26:35,916 Speaker 1: It has nothing to do with Cambridge University. It was 423 00:26:35,956 --> 00:26:38,956 Speaker 1: just a little known political consulting firm trying to horn 424 00:26:39,036 --> 00:26:43,316 Speaker 1: in on the lucrative business of advising presidential campaigns. Yeah, 425 00:26:43,356 --> 00:26:46,116 Speaker 1: so we're really looking at page legs. And the reason 426 00:26:46,116 --> 00:26:48,476 Speaker 1: we focused it on page likes was there's a few 427 00:26:48,516 --> 00:26:51,116 Speaker 1: papers published at that point that showed that, hey, you 428 00:26:51,156 --> 00:26:54,716 Speaker 1: could take people's page legs and use them to predict 429 00:26:54,756 --> 00:26:58,876 Speaker 1: their personalities with some level of accuracy. The company asked 430 00:26:58,916 --> 00:27:02,716 Speaker 1: Alex if he could classify people by five personality traits 431 00:27:03,076 --> 00:27:08,476 Speaker 1: extra version, agreeableness, openness, and so on use their Facebook 432 00:27:08,556 --> 00:27:11,796 Speaker 1: data to herman which little personality buckets they fell into 433 00:27:12,556 --> 00:27:16,196 Speaker 1: kind of routine stuff for him. Would caught Alex's interest 434 00:27:16,476 --> 00:27:18,916 Speaker 1: was the chance to make other studies of the same people. 435 00:27:19,396 --> 00:27:21,116 Speaker 1: Why do you need that much money to collect the 436 00:27:21,196 --> 00:27:24,996 Speaker 1: data paying participants. So the way we usually recruit participants, 437 00:27:24,996 --> 00:27:27,956 Speaker 1: as would say like, hey, please answer twenty minutes of 438 00:27:28,036 --> 00:27:30,076 Speaker 1: questionnaires for us, and we'll give you a few dollars 439 00:27:30,116 --> 00:27:33,516 Speaker 1: for your time. And in this case we got something 440 00:27:33,516 --> 00:27:36,756 Speaker 1: like two hundred thousand people to go and give us 441 00:27:36,796 --> 00:27:38,716 Speaker 1: twenty minutes of their time, and we paid them around 442 00:27:38,756 --> 00:27:43,396 Speaker 1: four bucks each. He didn't even need to go find 443 00:27:43,436 --> 00:27:47,356 Speaker 1: these people. They found him through websites where people offered 444 00:27:47,356 --> 00:27:50,716 Speaker 1: to be lab rats for researchers in exchange for cash 445 00:27:50,836 --> 00:27:55,196 Speaker 1: or prizes. Alex gave them cash. They gave Alex access 446 00:27:55,236 --> 00:27:57,556 Speaker 1: to their Facebook data, which I guess tells you that 447 00:27:57,596 --> 00:27:59,116 Speaker 1: a lot of people are happy to put a price 448 00:27:59,116 --> 00:28:03,676 Speaker 1: on their privacy. Anyway, Cambridge Analytica's idea wasn't even all 449 00:28:03,716 --> 00:28:07,036 Speaker 1: that original. The Obama campaign claimed to have done the 450 00:28:07,076 --> 00:28:10,636 Speaker 1: same thing with Facebook data back into twelve, though on 451 00:28:10,636 --> 00:28:14,836 Speaker 1: a smaller scale. But Alex figured out pretty quickly just 452 00:28:14,916 --> 00:28:17,316 Speaker 1: how hard it was to do what his client wanted. 453 00:28:18,236 --> 00:28:22,516 Speaker 1: You couldn't really predict much about people using their Facebook data, 454 00:28:22,676 --> 00:28:26,196 Speaker 1: or at least he couldn't. We started asking the question 455 00:28:26,236 --> 00:28:28,956 Speaker 1: of like, well, how often are we right? And so 456 00:28:28,996 --> 00:28:32,596 Speaker 1: there's five personality dimensions, and we said, like, okay, for 457 00:28:32,756 --> 00:28:36,356 Speaker 1: one percentage of people, do we get all five personality 458 00:28:36,836 --> 00:28:40,156 Speaker 1: categories correct? We found it was like one percent. How 459 00:28:40,156 --> 00:28:41,916 Speaker 1: did you even check that? Though? How do you find 460 00:28:41,956 --> 00:28:46,316 Speaker 1: out whether someone is an extrovert? The two hundred thousands 461 00:28:46,396 --> 00:28:50,276 Speaker 1: that provided us to the personality scores, because those terms 462 00:28:50,276 --> 00:28:52,316 Speaker 1: of thousand people to authorize that app filled out the 463 00:28:52,316 --> 00:28:56,236 Speaker 1: personality quiz, and that would be like, okay, let's go 464 00:28:56,316 --> 00:28:59,076 Speaker 1: and see how these people actually answered, and let's see 465 00:28:59,076 --> 00:29:01,396 Speaker 1: what we predicted and we could compare it. So, assuming 466 00:29:01,436 --> 00:29:04,396 Speaker 1: they know their personality and that was right, you got 467 00:29:04,396 --> 00:29:06,516 Speaker 1: it right one percent of the time. One percent of time. 468 00:29:08,156 --> 00:29:11,316 Speaker 1: I'm going to break that down for you. Cambridge Analytica 469 00:29:11,396 --> 00:29:16,356 Speaker 1: had Alex Cogan collecting and compiling Facebook data in a 470 00:29:16,396 --> 00:29:20,076 Speaker 1: way that was incredibly useless. I think we got halfway 471 00:29:20,116 --> 00:29:23,236 Speaker 1: through the project and realize, you know, this probably doesn't 472 00:29:23,276 --> 00:29:25,916 Speaker 1: work that well. But at that point, you know, we're 473 00:29:25,956 --> 00:29:28,876 Speaker 1: contractorally obligated to give them the data and they were 474 00:29:28,916 --> 00:29:32,636 Speaker 1: still interested. But here was the crazy thing. The consulting 475 00:29:32,676 --> 00:29:35,996 Speaker 1: firm didn't care whether it worked or it didn't. They're 476 00:29:35,996 --> 00:29:39,516 Speaker 1: getting paid pots of money by Ted Cruz's presidential campaign, 477 00:29:39,996 --> 00:29:42,876 Speaker 1: who were trying to reach voters on social media. The 478 00:29:42,956 --> 00:29:45,516 Speaker 1: Cruise campaign didn't seem to know that this stuff didn't work. 479 00:29:46,716 --> 00:29:52,676 Speaker 1: With a heavy heart, but with boundless optimism. Then Ted 480 00:29:52,796 --> 00:29:58,276 Speaker 1: Cruz lost the Republican primary to Donald Trump, we are 481 00:29:58,356 --> 00:30:02,916 Speaker 1: suspending our campaign. Cambridge Analytica had used Alex's useless predictions 482 00:30:03,236 --> 00:30:07,436 Speaker 1: to help the loser to lose. Now amazingly, they sold 483 00:30:07,476 --> 00:30:11,076 Speaker 1: their services to the winner. Alex never learned whether the 484 00:30:11,116 --> 00:30:14,356 Speaker 1: Trump campaign actually ever used his data, but in the 485 00:30:14,476 --> 00:30:18,436 Speaker 1: end that didn't matter. And when Donald Trump became president, 486 00:30:19,356 --> 00:30:22,316 Speaker 1: a lot of folks thought incredible had happened. So they 487 00:30:22,356 --> 00:30:26,716 Speaker 1: started looking for incredible explanations. Could the same data have 488 00:30:26,876 --> 00:30:30,116 Speaker 1: been possibly used when this selection? Because like, how else 489 00:30:30,116 --> 00:30:32,796 Speaker 1: could this possibly have happened? So folks are looking for, like, 490 00:30:33,196 --> 00:30:36,876 Speaker 1: where's the evil genius that could have possibly caused all this? 491 00:30:38,596 --> 00:30:42,396 Speaker 1: That was the moment Alex called his old teacher, Daker Keltner, 492 00:30:42,836 --> 00:30:45,436 Speaker 1: who gave him which sounded like good advice. I told 493 00:30:45,476 --> 00:30:48,516 Speaker 1: him like key below profile and just try to stay 494 00:30:48,556 --> 00:30:52,436 Speaker 1: out of the conversation. And that advice mostly worked right 495 00:30:52,516 --> 00:30:55,956 Speaker 1: up until early twenty and eighteen. First, our chief business 496 00:30:55,996 --> 00:31:00,316 Speaker 1: correspondent Rebecca Jarvis has the latest. He's the scientist at 497 00:31:00,316 --> 00:31:03,236 Speaker 1: the heart of the Facebook privacy scandal, and then the 498 00:31:03,316 --> 00:31:06,916 Speaker 1: drama unfolded a researcher at the University of Cambridge. They 499 00:31:06,956 --> 00:31:10,436 Speaker 1: finally realized that I was worn in the Soviet Union 500 00:31:11,076 --> 00:31:20,036 Speaker 1: to collect the data of millions of ali About a 501 00:31:20,036 --> 00:31:22,836 Speaker 1: week before the stories break, the New York Times and 502 00:31:22,916 --> 00:31:26,156 Speaker 1: The Guardian email me with a bunch of questions about 503 00:31:26,276 --> 00:31:29,036 Speaker 1: like the project and also whether I might be a 504 00:31:29,076 --> 00:31:32,836 Speaker 1: Russian spy. Now, I didn't want to ask them, like, guys, 505 00:31:32,916 --> 00:31:35,036 Speaker 1: if I am actually a Russian spy, do you think? 506 00:31:35,076 --> 00:31:37,276 Speaker 1: Like a direct question was going to trip me up, 507 00:31:37,276 --> 00:31:39,076 Speaker 1: And I'm gonna say, you got me, Yes, I'm a 508 00:31:39,116 --> 00:31:45,076 Speaker 1: Russian spy. It's now April twenty and eighteen. Alex Cogan's thinking, 509 00:31:45,516 --> 00:31:48,556 Speaker 1: surely someone will step in and sort this out, some 510 00:31:48,716 --> 00:31:52,796 Speaker 1: neutral third party, some grown up inside the New York Times. 511 00:31:52,836 --> 00:31:56,476 Speaker 1: Maybe someone would just stop and think about it. He 512 00:31:56,636 --> 00:32:00,876 Speaker 1: was an academic using some political consulting money to make 513 00:32:00,996 --> 00:32:05,236 Speaker 1: useless predictions about people's personalities, while also funding his own 514 00:32:05,276 --> 00:32:09,316 Speaker 1: studies on the side. He signed this agreement with Facebook, 515 00:32:09,556 --> 00:32:11,996 Speaker 1: the one that's spelled out how he could interact with 516 00:32:12,036 --> 00:32:15,156 Speaker 1: its users, and the company was okay with everything he'd 517 00:32:15,196 --> 00:32:18,916 Speaker 1: been doing. Facebook had explicitly agreed to let him use 518 00:32:18,996 --> 00:32:22,196 Speaker 1: Facebook data not just for academic research, but for commerce 519 00:32:22,596 --> 00:32:26,236 Speaker 1: if he could find some business use for it. When 520 00:32:26,276 --> 00:32:30,116 Speaker 1: reporters called him, he'd say, look at the agreement. Call Facebook, 521 00:32:30,196 --> 00:32:33,796 Speaker 1: they'll tell you the truth. But it's clear now that 522 00:32:33,876 --> 00:32:36,396 Speaker 1: we didn't do enough to prevent these tools from being 523 00:32:36,476 --> 00:32:39,716 Speaker 1: used for harm as well, and that goes for fake news, 524 00:32:40,196 --> 00:32:43,516 Speaker 1: for foreign interference and elections, and hate speech, as well 525 00:32:43,556 --> 00:32:47,396 Speaker 1: as developers and data privacy. That's Mark Zuckerberg on TV, 526 00:32:48,596 --> 00:32:50,596 Speaker 1: not looking like he wants to tell anybody the truth. 527 00:32:50,956 --> 00:32:55,276 Speaker 1: Facebook goes on the defensive. They do a press release 528 00:32:55,356 --> 00:32:58,836 Speaker 1: basically say like we've banned Kim John Letaca, they we've 529 00:32:58,876 --> 00:33:02,836 Speaker 1: banned Cogan. They basically also say that you know, Cogan 530 00:33:02,956 --> 00:33:05,436 Speaker 1: here told us it was for academocra research and that's 531 00:33:05,436 --> 00:33:07,356 Speaker 1: why we let him do it, which wasn't true at all. 532 00:33:07,596 --> 00:33:09,356 Speaker 1: We need to make sure that people aren't you using 533 00:33:09,356 --> 00:33:11,756 Speaker 1: it to harm other people. Facebook wanted people to believe 534 00:33:11,756 --> 00:33:14,756 Speaker 1: it was a victim of this data thief, when in fact, 535 00:33:14,836 --> 00:33:17,316 Speaker 1: it had given Alex's permission to do exactly what he did. 536 00:33:18,396 --> 00:33:21,596 Speaker 1: But then Facebook was created to be an unrefereed space. 537 00:33:22,356 --> 00:33:24,716 Speaker 1: It allowed its users to do and say pretty much 538 00:33:24,716 --> 00:33:29,796 Speaker 1: whatever they pleased and took no responsibility for the consequences. Now, 539 00:33:29,836 --> 00:33:33,236 Speaker 1: the world was furious with Facebook for not refing itself, 540 00:33:34,156 --> 00:33:37,316 Speaker 1: and so it panicked and look for someone else to blame. 541 00:33:38,276 --> 00:33:40,436 Speaker 1: Alex Cogan had set out in life to study our 542 00:33:40,476 --> 00:33:43,596 Speaker 1: positive emotions. He now got his lesson in the other kind, 543 00:33:44,516 --> 00:33:48,756 Speaker 1: anger mistrust. All these reporters were now calling him to 544 00:33:48,796 --> 00:33:52,796 Speaker 1: ask these very weird, hostile questions, like why it changed 545 00:33:52,836 --> 00:33:57,076 Speaker 1: his last name after he'd gotten married. We wanted to 546 00:33:57,116 --> 00:34:01,276 Speaker 1: find something that symbolize both our religious sides or a 547 00:34:01,356 --> 00:34:04,836 Speaker 1: scientific sites, because we're both scientists and religious, and we 548 00:34:04,996 --> 00:34:08,596 Speaker 1: landed this idea of light and they're like, oh, spectrum 549 00:34:09,276 --> 00:34:11,156 Speaker 1: like and then we heard the last name Specter, and 550 00:34:11,156 --> 00:34:13,036 Speaker 1: I'm like, oh, that's really cool, let's do that. So 551 00:34:13,076 --> 00:34:17,436 Speaker 1: we change your last name to Specter. Bad luck hab it. 552 00:34:18,076 --> 00:34:22,036 Speaker 1: Specter is also the evil organization from James Bond. I 553 00:34:22,156 --> 00:34:25,356 Speaker 1: got a lot of questions from a lot of journalists 554 00:34:25,356 --> 00:34:28,716 Speaker 1: saying like, Hey, this whole Specter thing is mighty suspicious. 555 00:34:31,116 --> 00:34:33,796 Speaker 1: I just say this that if you're planning to do 556 00:34:33,836 --> 00:34:39,076 Speaker 1: something sinister, if you're even vaguely considering the possibility, the 557 00:34:39,156 --> 00:34:41,916 Speaker 1: last thing you should do is change your last name 558 00:34:41,956 --> 00:34:46,996 Speaker 1: to Specter. It's like naming a restaurant sam and Ella. 559 00:34:47,396 --> 00:34:50,956 Speaker 1: Maybe that's just me. All the little details of Alex 560 00:34:51,036 --> 00:34:56,396 Speaker 1: Cogan's life had now become evidence for the prosecution. No 561 00:34:56,396 --> 00:34:58,476 Speaker 1: one even had to come out and say that Alex 562 00:34:58,556 --> 00:35:02,556 Speaker 1: Cogan was a spy. The Guardian ran graphics and little 563 00:35:02,676 --> 00:35:06,196 Speaker 1: arrows pointing from a picture of red Square to a 564 00:35:06,276 --> 00:35:11,556 Speaker 1: picture of Alex Cogan. What the Russia connection? I woke 565 00:35:11,636 --> 00:35:14,916 Speaker 1: up that day too, like two hundred emails from pretty 566 00:35:14,996 --> 00:35:18,756 Speaker 1: much every outlet in the world. CNNs starts trying to 567 00:35:18,796 --> 00:35:21,996 Speaker 1: track me down, Like I started giving phone calls from 568 00:35:21,996 --> 00:35:24,116 Speaker 1: like my old house in San Francisco that CNN is 569 00:35:24,156 --> 00:35:26,756 Speaker 1: like poking around trying to find me, and then they 570 00:35:26,756 --> 00:35:30,476 Speaker 1: show up at my door. The story of Alex Cogan 571 00:35:30,756 --> 00:35:35,116 Speaker 1: and Cambridge Analytica went viral before it ever really got 572 00:35:35,196 --> 00:35:38,836 Speaker 1: checked for whether it made any sense. It was refed 573 00:35:38,836 --> 00:35:42,356 Speaker 1: by the crowd. The crowd just decided that it liked 574 00:35:42,396 --> 00:35:46,876 Speaker 1: the story and ran with it. The US government started 575 00:35:46,996 --> 00:35:50,236 Speaker 1: knocking my door. We got, you know, questions from the 576 00:35:50,356 --> 00:35:56,116 Speaker 1: US Senate, the House, and etc. Etc. The British Parliament 577 00:35:56,196 --> 00:35:58,596 Speaker 1: reached out and I learned you can't really talk to 578 00:35:58,636 --> 00:36:01,556 Speaker 1: the government as a private citizen. So like financially like 579 00:36:01,676 --> 00:36:04,956 Speaker 1: completely wiped me out and like massive debt. Now in 580 00:36:05,036 --> 00:36:08,716 Speaker 1: terms of the legal bills, as far as the academic career, 581 00:36:09,156 --> 00:36:13,796 Speaker 1: pretty much over. A promising academic career went poof, just 582 00:36:14,156 --> 00:36:17,356 Speaker 1: like that. All he's got left is the possibility of 583 00:36:17,396 --> 00:36:21,676 Speaker 1: writing a memoir of the experience and a lawsuit against Facebook, 584 00:36:21,836 --> 00:36:24,996 Speaker 1: accusing the company of defamation, which he filed a few 585 00:36:24,996 --> 00:36:30,076 Speaker 1: months after we spoke. I met with a guy who 586 00:36:30,956 --> 00:36:33,156 Speaker 1: is doing a documentary about all of this, and he's like, 587 00:36:33,796 --> 00:36:36,236 Speaker 1: you know, it's crazy. I was warned, and I'm not 588 00:36:36,236 --> 00:36:38,316 Speaker 1: gonna tell you by who, but it's somebody prominence. But 589 00:36:38,476 --> 00:36:40,916 Speaker 1: I was warned when I'm talking to you to be 590 00:36:40,956 --> 00:36:44,436 Speaker 1: really careful because you're a trained covert agent from Russia 591 00:36:44,516 --> 00:36:50,636 Speaker 1: and you would out my phone. I think of Alex 592 00:36:50,716 --> 00:36:53,676 Speaker 1: Cogan as a curious kind of victim, even if he 593 00:36:53,756 --> 00:36:57,716 Speaker 1: refuses to sound anything but cheery about his situation. He's 594 00:36:57,716 --> 00:37:00,036 Speaker 1: what happens when the refs are banished from the news, 595 00:37:00,836 --> 00:37:03,276 Speaker 1: when people are encouraged to believe whatever it is they 596 00:37:03,316 --> 00:37:06,516 Speaker 1: want to believe. It's not that the news was once 597 00:37:06,556 --> 00:37:10,116 Speaker 1: perfectly refereed and now it's not, or that there weren't 598 00:37:10,116 --> 00:37:13,076 Speaker 1: ever fake stories, or that people haven't always believed all 599 00:37:13,196 --> 00:37:18,236 Speaker 1: kinds of bullshit. But there's an obvious antidote, the neutral 600 00:37:18,316 --> 00:37:23,596 Speaker 1: third party, the independent authority, the referee who makes it 601 00:37:23,636 --> 00:37:27,236 Speaker 1: more difficult, if only just a little bit, for an 602 00:37:27,276 --> 00:37:32,116 Speaker 1: easy lie to replace a complicated truth. Yet the job 603 00:37:32,196 --> 00:37:36,396 Speaker 1: doesn't exist. The market doesn't want some neutral third party 604 00:37:36,596 --> 00:37:39,876 Speaker 1: interfering with our ability to create our own truths, to 605 00:37:40,036 --> 00:37:45,196 Speaker 1: render our own meanings, to construct our own realities as 606 00:37:45,196 --> 00:38:01,596 Speaker 1: we decline, stage by stage against the Rules. Is brought 607 00:38:01,596 --> 00:38:05,156 Speaker 1: to you by Pushkin Industries. The show's produced by Audrey 608 00:38:05,156 --> 00:38:09,396 Speaker 1: Dilling and Catherine Girardote, with research assistance from Zoe Oliver 609 00:38:09,516 --> 00:38:15,116 Speaker 1: Gray and Beth Johnson. Our editor is Julia Barton. Mia 610 00:38:15,196 --> 00:38:19,276 Speaker 1: Lobell is our executive producer. Our theme was composed by 611 00:38:19,356 --> 00:38:23,556 Speaker 1: Nick Burttell, with additional scoring by Seth Samuel, mastering by 612 00:38:23,636 --> 00:38:28,236 Speaker 1: Jason Gambrel. Our show was recorded by Tofa Ruth at 613 00:38:28,316 --> 00:38:33,036 Speaker 1: Northgate Studios at UC Berkeley. Special thanks to our founders, 614 00:38:33,196 --> 00:38:56,636 Speaker 1: Jacob Weisberg and Malcolm Gladwell. Do you mean an example 615 00:38:56,676 --> 00:39:00,716 Speaker 1: of the state something that's at stage one now? Using 616 00:39:02,116 --> 00:39:08,236 Speaker 1: climatic in the sense climactic, this was the climatic point 617 00:39:08,276 --> 00:39:14,556 Speaker 1: of the play. Well climate yeah, they're both words. I 618 00:39:15,396 --> 00:39:20,276 Speaker 1: absolutely u and if you if you take the phrase 619 00:39:20,436 --> 00:39:24,276 Speaker 1: so anti climactic is the word is an anti climax. 620 00:39:25,196 --> 00:39:31,956 Speaker 1: But if you search anti climatic versus anti climactic, the 621 00:39:32,116 --> 00:39:35,556 Speaker 1: ratio and that's the you have to contextualize these searches. 622 00:39:35,676 --> 00:39:39,556 Speaker 1: There's no reason to use anti climatic at all. But 623 00:39:39,596 --> 00:39:44,036 Speaker 1: it's twenty eight to one in print sources anti climactic 624 00:39:44,356 --> 00:39:47,316 Speaker 1: in favor of anti climactic. But the fact that the 625 00:39:47,356 --> 00:39:51,716 Speaker 1: other one appears once every twenty eight times, that yeah, 626 00:39:51,756 --> 00:39:56,556 Speaker 1: it is. So this is like linguistic epidemiology. It begins 627 00:39:56,596 --> 00:40:00,716 Speaker 1: to spread. A lot of us have snakes in the grass. 628 00:40:01,316 --> 00:40:05,716 Speaker 1: We call them garter snakes, and garter snakes have little 629 00:40:06,116 --> 00:40:08,796 Speaker 1: stripes on them that look like garters. But a lot 630 00:40:08,796 --> 00:40:11,356 Speaker 1: of people people misheard that and started saying garden snake. 631 00:40:11,556 --> 00:40:13,956 Speaker 1: They thought it was it's a garden it's a register, regular, 632 00:40:14,116 --> 00:40:19,556 Speaker 1: harmless garden snake. Well it's a garter snake. That is 633 00:40:21,076 --> 00:40:24,196 Speaker 1: uh wow, Well that's a problem. That's eight to one 634 00:40:24,236 --> 00:40:26,516 Speaker 1: because if that snake in the garden is a rattlesnake, 635 00:40:26,916 --> 00:40:30,036 Speaker 1: that's right, there could be a real I've got I've 636 00:40:30,076 --> 00:40:32,076 Speaker 1: got a garden snake out there. Oh good, I don't 637 00:40:32,116 --> 00:40:35,396 Speaker 1: have to wear any protective clothing. I'll go catch it. Well, 638 00:40:35,476 --> 00:40:38,956 Speaker 1: you know that these are problems people would say you 639 00:40:38,956 --> 00:40:40,996 Speaker 1: and I just made that up. Give me an example 640 00:40:40,996 --> 00:40:45,716 Speaker 1: of the stage stage four um misspelling minuscule as if 641 00:40:45,756 --> 00:40:49,836 Speaker 1: it were miniskirt minuscules m I n us culi. But 642 00:40:49,916 --> 00:40:54,236 Speaker 1: that's two to one in print. Now or anti vinin. 643 00:40:54,516 --> 00:40:58,196 Speaker 1: Now here's one anti vinen. If you get bitten by 644 00:40:58,356 --> 00:41:01,516 Speaker 1: not a garter snake, but by a rattlesnake, you need 645 00:41:01,596 --> 00:41:06,316 Speaker 1: anti vinin v E N I N. But the noun 646 00:41:06,636 --> 00:41:10,196 Speaker 1: for what the snake puts into you is them, And 647 00:41:10,236 --> 00:41:14,476 Speaker 1: so a lot of people you know this is is 648 00:41:14,476 --> 00:41:18,196 Speaker 1: it really worth preserving? I don't know. It's traditional English 649 00:41:18,276 --> 00:41:23,636 Speaker 1: anti venin, and it comes from a Latin form. But 650 00:41:23,836 --> 00:41:28,156 Speaker 1: people have started saying anti venom, and that one is 651 00:41:28,516 --> 00:41:31,396 Speaker 1: one point two to one in favor of anti venom. 652 00:41:31,756 --> 00:41:35,236 Speaker 1: But that's one where I continue to recommend the traditional 653 00:41:35,276 --> 00:41:38,236 Speaker 1: form anti vinin. So you go into the garden and 654 00:41:38,316 --> 00:41:40,036 Speaker 1: you pick up the snake because you think it's a 655 00:41:40,076 --> 00:41:42,116 Speaker 1: garden snake, and you're a bit by the rattlesnake, and 656 00:41:42,156 --> 00:41:44,756 Speaker 1: you go you're bitten. You're bitten by the bit, thank 657 00:41:44,796 --> 00:41:47,276 Speaker 1: you very much, bitten by the rattlesnake, and you're taking 658 00:41:47,316 --> 00:41:49,036 Speaker 1: to the hospital and by the time they figure out 659 00:41:49,036 --> 00:41:50,916 Speaker 1: what you're trying to ask for, because you're asking for 660 00:41:50,956 --> 00:41:54,236 Speaker 1: anti venom and they don't have any, you're dead. Yeah, 661 00:41:54,236 --> 00:41:56,516 Speaker 1: because you mispronounced. Sorry, we're not giving you any. All 662 00:41:56,556 --> 00:41:59,316 Speaker 1: we have is anti vinin. We don't have any anti venom. 663 00:42:00,156 --> 00:42:02,476 Speaker 1: And by the way, I don't normally correct people, but 664 00:42:02,596 --> 00:42:05,876 Speaker 1: forgive me for that that bitten thing, Thank you very much. Sure,