WEBVTT - I'm Drowning in Too Much Work

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<v Speaker 1>My colleagues. We'll stop commenting on everything I get my

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<v Speaker 1>assistant roses at people and meeting. Why does my coworker

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<v Speaker 1>keep taking credit for all my ideas? Have any wisdom

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<v Speaker 1>for me? Hi, I'm Alison Green. Welcome to the Aska

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<v Speaker 1>Manager Podcast. Right answer questions from listeners about life at work,

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<v Speaker 1>everything from what to say if you're allergic to your

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<v Speaker 1>coworkers perfume to what to do if you drink too

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<v Speaker 1>much at the company party. Let's get started, Hi, and

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<v Speaker 1>welcome to the show. Today. I'm going to answer a

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<v Speaker 1>bunch of shorter questions from people. The first question today

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<v Speaker 1>is from someone who is dealing with a problem that

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<v Speaker 1>I get a lot of questions about what to do

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<v Speaker 1>when your workload is just way too high. Hi, Allison,

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<v Speaker 1>I just started a new job in November last year

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<v Speaker 1>after being told I had a lot of growth tential,

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<v Speaker 1>and overall that's been really true. We're expanding into previously

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<v Speaker 1>un enters markets. The double Bosters revenue in the last month.

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<v Speaker 1>But you want a half million dollar grant and we've

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<v Speaker 1>tripled our donation. I've already been put through for a

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<v Speaker 1>promotion and that's great and they love me and to

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<v Speaker 1>top it all, lots of people are great, and so

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<v Speaker 1>is our mission. But here's the problem. So everyone is

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<v Speaker 1>chronically overwork. I've been told that this quote unquote isn't

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<v Speaker 1>normal at least fifteen times at this point, and I'm

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<v Speaker 1>honestly starting to feel like this is the new normal.

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<v Speaker 1>I've been working seventy hour weeks and I finally saw

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<v Speaker 1>the lights at the end of the tunnel when I

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<v Speaker 1>asked for help and they took something off my plate.

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<v Speaker 1>That is until yesterday when our leadership decided to move

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<v Speaker 1>forward with another international program next month. I've already passed

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<v Speaker 1>in with my work on to my other Swans colleague,

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<v Speaker 1>but this program requires work sessions once a week after

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<v Speaker 1>normal business hours for seven weeks straight. This could be

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<v Speaker 1>a huge career step for me, but also could be

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<v Speaker 1>the stow that breaks my back and everyone else is

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<v Speaker 1>While we're at it, what's the best way to deal

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<v Speaker 1>with the office that's growing too fat? And maybe more importantly,

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<v Speaker 1>how do I survive and keep my personal life? Thank

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<v Speaker 1>you so much for answering my question. Yeah, so, if

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<v Speaker 1>you've been told this isn't normal for almost a year,

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<v Speaker 1>it is normal, even if it didn't used to be normal.

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<v Speaker 1>They're going to have to face the reality that it

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<v Speaker 1>has become normal. Now. It's one thing to pitch in

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<v Speaker 1>and work longer hours in a temporary pinch, but when

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<v Speaker 1>it's been going on that long, it requires a different approach.

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<v Speaker 1>So how is your relationship with your manager? Because the

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<v Speaker 1>best thing that you can do when you're chronically overworked

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<v Speaker 1>is to sit down with your boss and really illustrate

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<v Speaker 1>for her exactly what's on your plate and how long

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<v Speaker 1>it all takes. Your manager might know that you're doing

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<v Speaker 1>a lot and working long hours, but still not quite

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<v Speaker 1>get the specifics of just how bad it is. And also,

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<v Speaker 1>what I've noticed is that people's tendency in this situation

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<v Speaker 1>is to feel like, well, my boss must know how

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<v Speaker 1>busy I am, and since she still keeps piling work

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<v Speaker 1>on me, she must think it's reasonable, and I guess

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<v Speaker 1>I'm just supposed to find a way to get it

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<v Speaker 1>all done. But on the manager's side, a lot of

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<v Speaker 1>the time, the manager really doesn't realize exactly how bad

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<v Speaker 1>it's gotten and definitely doesn't realize that it's become a

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<v Speaker 1>problem for you. On the manager side, it's really easy

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<v Speaker 1>to assume that everything must be fine if you're not

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<v Speaker 1>speaking up and saying otherwise, And to be clear, that's

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<v Speaker 1>not ideal. Ideally managers would be proactively checking in with

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<v Speaker 1>people to see if everything is really fine. But in reality,

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<v Speaker 1>a lot of otherwise decent managers tend to just assume

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<v Speaker 1>that things are fine if you don't tell them otherwise.

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<v Speaker 1>So sit down and talk with your manager. Pick a

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<v Speaker 1>time when she's not rushed. Explain that you've been working

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<v Speaker 1>seventy hour weeks and it's not sustainable because you don't

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<v Speaker 1>want to burn out. Say that you started working those

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<v Speaker 1>hours when you thought it would just be temporary, but

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<v Speaker 1>it's been going on for close to a year at

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<v Speaker 1>this point, and that you need to take a fresh

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<v Speaker 1>look at your workload and figure out a different approach,

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<v Speaker 1>and that this isn't just about moving one thing off

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<v Speaker 1>your plate or a few small things that you really

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<v Speaker 1>needed a different approach in a larger way. And be

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<v Speaker 1>really explicit if you need to, about the things that

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<v Speaker 1>are on your plate that take up the most time

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<v Speaker 1>and how long they take, because sometimes your manager really

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<v Speaker 1>might not know that something takes hours rather than a

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<v Speaker 1>shorter time. She might be assuming it's quicker than it

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<v Speaker 1>really is, so make sure you're not assuming that she

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<v Speaker 1>knows what you know. Spell it out, and then suggest options. So,

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<v Speaker 1>for example, you might say, well, I can do A

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<v Speaker 1>and B, but I can't do C. Or if C

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<v Speaker 1>is really important, then I would need to move A

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<v Speaker 1>off of my plate to make room for it. Or

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<v Speaker 1>I could act as an advisor to someone else and see,

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<v Speaker 1>but I can't do C myself if I'm also doing

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<v Speaker 1>A and B. Another way to approach it that can

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<v Speaker 1>be really effective is to decide how many hours a

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<v Speaker 1>week is reasonable for you to be working. It sounds

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<v Speaker 1>like in your field it might not be forty but

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<v Speaker 1>maybe it's forty five. Whatever it is, write down what

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<v Speaker 1>that would look like. Let's say that you decide, yes,

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<v Speaker 1>you'll work forty five hours a week, that's what's sustainable

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<v Speaker 1>for you. Write down everything that you'll be able to

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<v Speaker 1>do in that amount of time, and then make a

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<v Speaker 1>list of all of the things that will not be

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<v Speaker 1>getting done under that plan. That doesn't mean that every

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<v Speaker 1>week you're going to be really rigid about working forty

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<v Speaker 1>five and you'll never go over it, but you want

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<v Speaker 1>your plan to represent what you will typically be doing

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<v Speaker 1>in an average week, and then bring that to this

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<v Speaker 1>meeting and show it to your boss, because that is

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<v Speaker 1>a really good way of illustrating in very realistic, stark terms,

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<v Speaker 1>how out of control your workload has gotten, what would

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<v Speaker 1>actually be reasonable, and what the difference is between those

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<v Speaker 1>two things. The outcome that you want here is for

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<v Speaker 1>you and your boss to get you close to that

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<v Speaker 1>forty five hours, and that might mean jointly deciding some

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<v Speaker 1>things aren't going to get done at all, you know,

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<v Speaker 1>literally canceling projects or back burnering them. Or she might

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<v Speaker 1>move some of your stuff to someone else. So though

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<v Speaker 1>it doesn't sound like there's there's someone else to give

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<v Speaker 1>it to you, maybe she needs to bring an attempt

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<v Speaker 1>or make a case for a new hire, or who knows.

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<v Speaker 1>But the point is, the solution can't just be that

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<v Speaker 1>you just do it all. When all is the equivalent

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<v Speaker 1>of nearly two full time jobs, that's not reasonable. Sometimes organizations,

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<v Speaker 1>especially nonprofits, and since you mentioned donations and grants and

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<v Speaker 1>betting that you're at a nonprofit organization, sometimes it is

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<v Speaker 1>really easy in that context to feel like every time

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<v Speaker 1>we think of a good idea, we're just going to

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<v Speaker 1>find a way to do it. But there is a

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<v Speaker 1>point where it's not realistic, and where you will start

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<v Speaker 1>giving short shrift to other things and doing things poorly

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<v Speaker 1>and burning out your staff, which will lead to very

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<v Speaker 1>high turnover. It's not a sustainable way to operate. You

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<v Speaker 1>can get away with it for a few months, you

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<v Speaker 1>can't really get away with it for for longer term

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<v Speaker 1>than that, and so you might need to be the

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<v Speaker 1>one who really points out what your workload looks like. Now.

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<v Speaker 1>If your manager is resistant to doing this, then you

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<v Speaker 1>want to say something like this. I hear you that

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<v Speaker 1>we want to get it all done, but since I'm

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<v Speaker 1>never going to be able to get to all of it,

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<v Speaker 1>I want to make strategic choices about how I should

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<v Speaker 1>be structuring my time and make sure that you and

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<v Speaker 1>I are aligned on what those choices are. Because that

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<v Speaker 1>is true, Something is going to fall through the cracks

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<v Speaker 1>when your workload is the side, and it's much better

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<v Speaker 1>are to choose those things deliberately rather than having them

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<v Speaker 1>chosen by default when you just end up forgetting something

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<v Speaker 1>or just can't get to something for lack of time.

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<v Speaker 1>If your manager won't help you prioritize, then I would

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<v Speaker 1>come up with your own proposal for what you will

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<v Speaker 1>and won't prioritize and ask her to tweak it or

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<v Speaker 1>okay it. And then after this conversation you're going to

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<v Speaker 1>have to be really vigilant about enforcing boundaries. If you're

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<v Speaker 1>asked to take on something new, you're going to either

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<v Speaker 1>need to get rid of something or you're gonna have

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<v Speaker 1>to push something else way back. So if a new

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<v Speaker 1>project comes your way, you'd want to go to your

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<v Speaker 1>boss and ask about trade offs and say something like,

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<v Speaker 1>if I work on this now, it means that A

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<v Speaker 1>and B will have to be pushed back by at

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<v Speaker 1>least a couple of months. Is that okay to do?

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<v Speaker 1>Or should we put this new work on hold until

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<v Speaker 1>A and B are finished first? Or it might be

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<v Speaker 1>something like I can do this new project and A,

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<v Speaker 1>or this new project and B, but not all three

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<v Speaker 1>of them in the time frame that we have and last,

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<v Speaker 1>and this is really important. This approach will work with

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<v Speaker 1>a reasonable manager, one who is able to look at

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<v Speaker 1>the reality of the situation when you lay it out

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<v Speaker 1>this clearly and proceed accordingly. But not every manager is

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<v Speaker 1>a good manager, and so if yours won't help and

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<v Speaker 1>just tells you to, you know, get it all done,

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<v Speaker 1>then In that case, you need to be realistic with

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<v Speaker 1>yourself that this isn't likely to change at this organization,

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<v Speaker 1>and then you'd have to decide are you still interested

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<v Speaker 1>in staying? Knowing that but having this kind of very

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<v Speaker 1>very explicit conversation is the first step. Okay, here is

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<v Speaker 1>the next question. Hi, I'm wondering it's after eighteen years

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<v Speaker 1>and hiring and training people, is they are promoted past

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<v Speaker 1>too and you have more education and experience? What does

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<v Speaker 1>that mean when it happens seven times? So that probably

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<v Speaker 1>means you're never going to be promoted at that particular organization.

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<v Speaker 1>I'm sorry to say. You've been there eighteen years, you've

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<v Speaker 1>been passed over seven times. For whatever reason, they're not

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<v Speaker 1>showing signs that you're going to move up there. I'm

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<v Speaker 1>not sure if you've gotten feedback about why that might be,

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<v Speaker 1>but if you haven't talked to your boss about it,

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<v Speaker 1>I would do that. Say that you're interested in moving up,

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<v Speaker 1>you've been passed over multiple times, and you're wondering what

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<v Speaker 1>you need to do to be promoted in the future.

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<v Speaker 1>There might be specific things that you do need to

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<v Speaker 1>work on, and if your manager is a decent manager,

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<v Speaker 1>she'll tell you what those are. And you could also

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<v Speaker 1>try asking for feedback from managers of the positions that

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<v Speaker 1>you've applied to and not gotten. But unless you hear

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<v Speaker 1>very specific feedback about what's going on and what they

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<v Speaker 1>need to see you do differently, I would assume that,

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<v Speaker 1>for whatever reason, it's just not going to happen there,

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<v Speaker 1>and then if you do want a higher level job,

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<v Speaker 1>you'll have to look outside your organization to get it.

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<v Speaker 1>And that's not necessarily a bad thing to do after

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<v Speaker 1>eighteen years anyway. I mean, you might find that there

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<v Speaker 1>is something out there that suits you much better. Who knows,

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<v Speaker 1>But I would take a look around and see what

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<v Speaker 1>your options might be, because it sounds like you have

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<v Speaker 1>goals in this company that they're not especially amenable to meeting.

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<v Speaker 1>So look around see what you can find. Good luck.

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<v Speaker 1>Let's pause here for a quick break. I'll come back

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<v Speaker 1>with more questions. This next question is from somebody who

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<v Speaker 1>has lost a bunch of weight and is noticing a

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<v Speaker 1>strange reaction at work. Hello, Elson, I waited almost three

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<v Speaker 1>pounds when I started with my current employer, and I've

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<v Speaker 1>managed to swim down to two. I also have the

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<v Speaker 1>goal of losing fifty pounds more. I'm proud of my

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<v Speaker 1>weight loss, but it's created a really strange dynamic at work.

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<v Speaker 1>Ever since the weight loss got noticeable around the first

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<v Speaker 1>twenty five pounds. Along with the compliments, game strange behavior

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<v Speaker 1>changes from my co workers. I'm suddenly not being invited

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<v Speaker 1>to lunch with co workers, and when we have snacks

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<v Speaker 1>or meals at team meetings, somebody will always bring up

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<v Speaker 1>not wanting to wreck my diet. I've never thought of

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<v Speaker 1>myself as I'm a diet and repeatedly told this to

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<v Speaker 1>my coworkers. I'm trying to be obusity. I'm not trying

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<v Speaker 1>to fit into an old pair of jeans. I've never

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<v Speaker 1>demanded any behavior changes from my co workers with food,

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<v Speaker 1>and I filled my problem to get over the historically

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<v Speaker 1>bad relationship I've had with food. Well, the perception that

0:11:05.440 --> 0:11:08.880
<v Speaker 1>I'm on some kind of diet irritates me. I'm actually

0:11:08.920 --> 0:11:11.400
<v Speaker 1>more concerned about the fact that the weight loss seems

0:11:11.440 --> 0:11:15.720
<v Speaker 1>to be becoming my defining characteristic. For example, I had

0:11:15.720 --> 0:11:18.120
<v Speaker 1>a new manager start last week and I was introduced

0:11:18.120 --> 0:11:20.520
<v Speaker 1>to her by a teammate who said, hey, he's lost

0:11:20.520 --> 0:11:23.480
<v Speaker 1>seventy five pounds over the last year. I was really

0:11:23.520 --> 0:11:26.640
<v Speaker 1>taken aback by this. I would really prefer that my

0:11:26.679 --> 0:11:28.520
<v Speaker 1>new boss get to know me as the person who

0:11:28.600 --> 0:11:31.960
<v Speaker 1>found a way to cut ten thousand dollars a month

0:11:32.040 --> 0:11:35.079
<v Speaker 1>in administrative cough last year. And I feel like I'm

0:11:35.080 --> 0:11:38.400
<v Speaker 1>being judged be on my body. I'm a man who

0:11:38.400 --> 0:11:40.959
<v Speaker 1>works in a female dominated profession, so I'm wondering if

0:11:41.000 --> 0:11:44.280
<v Speaker 1>this is just a difference in male to female work

0:11:44.320 --> 0:11:47.559
<v Speaker 1>behaviors that I'm just noticing for the first time, or

0:11:47.640 --> 0:11:50.640
<v Speaker 1>this something that I should be worrying about. I don't

0:11:50.679 --> 0:11:52.880
<v Speaker 1>know that it's gender based. It might be, but people

0:11:52.960 --> 0:11:55.400
<v Speaker 1>in general can be really weird about weight loss, and

0:11:55.480 --> 0:11:58.960
<v Speaker 1>about weights and diets in general for that matter. I

0:11:59.000 --> 0:12:00.920
<v Speaker 1>do wonder if any of the co workers who are

0:12:00.960 --> 0:12:04.000
<v Speaker 1>leaving you out of lunch are struggling with weight themselves.

0:12:04.600 --> 0:12:07.600
<v Speaker 1>This is just one possibility of several, but sometimes people

0:12:07.600 --> 0:12:10.880
<v Speaker 1>who are having their own struggles can react strangely when

0:12:10.920 --> 0:12:13.719
<v Speaker 1>someone else successfully does the thing that they're struggling with.

0:12:14.320 --> 0:12:16.120
<v Speaker 1>Or who knows, they might just have the idea that

0:12:16.120 --> 0:12:18.360
<v Speaker 1>they're not supposed to attempt to you, even though you've

0:12:18.360 --> 0:12:22.000
<v Speaker 1>never asked them to make that their business. I'm curious

0:12:22.040 --> 0:12:24.560
<v Speaker 1>to know what your relationship is like with these coworkers,

0:12:24.720 --> 0:12:28.200
<v Speaker 1>assuming it's pretty good aside from this issue. I'd be

0:12:28.320 --> 0:12:31.480
<v Speaker 1>very straightforward with them about this, more straightforward than you

0:12:31.559 --> 0:12:34.000
<v Speaker 1>probably assumed you would need to be. When you hear

0:12:34.040 --> 0:12:36.199
<v Speaker 1>people talking about going to lunch and there are people

0:12:36.320 --> 0:12:39.480
<v Speaker 1>you used to eat with, I would try just inviting yourself,

0:12:39.559 --> 0:12:41.160
<v Speaker 1>you know, speak up and say, hey, are you going

0:12:41.200 --> 0:12:43.760
<v Speaker 1>to the taco place? I'd love to come with you.

0:12:43.760 --> 0:12:45.760
<v Speaker 1>You might need to make a point a few times

0:12:45.800 --> 0:12:48.440
<v Speaker 1>of demonstrating to them that you do still indeed want

0:12:48.480 --> 0:12:51.280
<v Speaker 1>to go to lunch. I mean, obviously be thoughtful about

0:12:51.280 --> 0:12:52.960
<v Speaker 1>how you do this. Be a tune to cues that

0:12:53.000 --> 0:12:55.440
<v Speaker 1>it is okay to invite yourself along. But if that's

0:12:55.440 --> 0:12:57.800
<v Speaker 1>the way lunch works in your office, like in many

0:12:57.840 --> 0:13:00.640
<v Speaker 1>offices where it is okay to just tag along, just

0:13:00.679 --> 0:13:03.160
<v Speaker 1>be a little extra assertive about it and say hey,

0:13:03.200 --> 0:13:06.520
<v Speaker 1>I'd love to come. And for meetings where there will

0:13:06.559 --> 0:13:09.240
<v Speaker 1>be food and someone talks about not wanting to wreck

0:13:09.280 --> 0:13:12.600
<v Speaker 1>your diet, speak up there too. You can say hey,

0:13:12.640 --> 0:13:15.000
<v Speaker 1>I'm good with whatever you want to order, or don't

0:13:15.000 --> 0:13:17.360
<v Speaker 1>worry about me. In fact, I'll probably have a little

0:13:17.400 --> 0:13:21.160
<v Speaker 1>of that. Or if it seems needed, and even more direct, Hey,

0:13:21.240 --> 0:13:23.600
<v Speaker 1>there's no reason for us to do anything differently than

0:13:23.640 --> 0:13:26.200
<v Speaker 1>we've ever done. Please don't worry about my diet. Just

0:13:26.280 --> 0:13:29.560
<v Speaker 1>proceed the way you normally would. And in fact, if

0:13:29.559 --> 0:13:32.240
<v Speaker 1>there is one person who usually does the food ordering,

0:13:32.320 --> 0:13:35.160
<v Speaker 1>I would go talk to that person and say, I've

0:13:35.200 --> 0:13:37.520
<v Speaker 1>noticed that people seem to be trying to plan around

0:13:37.600 --> 0:13:40.120
<v Speaker 1>what I eat, and I really don't want that. I've

0:13:40.160 --> 0:13:42.720
<v Speaker 1>got it under control. And while I appreciate people trying

0:13:42.720 --> 0:13:45.120
<v Speaker 1>to be thoughtful, I'd actually really prefer that you just

0:13:45.280 --> 0:13:47.960
<v Speaker 1>order whatever you would normally order and not do anything

0:13:47.960 --> 0:13:51.360
<v Speaker 1>special around me. Depending on how comfortable you are with

0:13:51.400 --> 0:13:53.480
<v Speaker 1>that person, you could also add something like, you know,

0:13:53.559 --> 0:13:55.600
<v Speaker 1>to be honest, it makes me feel a little awkward

0:13:55.600 --> 0:13:57.600
<v Speaker 1>when people make a point of discussing what I eat.

0:13:58.040 --> 0:13:59.800
<v Speaker 1>So the more you keep that out of it, have

0:14:00.040 --> 0:14:03.840
<v Speaker 1>you'r all be But there's also this broader issue that

0:14:03.920 --> 0:14:05.920
<v Speaker 1>you mentioned, the way that your weight loss seems to

0:14:05.920 --> 0:14:08.400
<v Speaker 1>have become your defining characteristic, like even the way that

0:14:08.440 --> 0:14:11.040
<v Speaker 1>you're being introduced to a new manager. I don't blame

0:14:11.080 --> 0:14:13.680
<v Speaker 1>you for not wanting that. I mean that is legitimately weird.

0:14:14.240 --> 0:14:16.040
<v Speaker 1>You want to be known for what you bring to

0:14:16.080 --> 0:14:19.880
<v Speaker 1>the table professionally. I do think that people are fascinated

0:14:20.000 --> 0:14:22.760
<v Speaker 1>by major weight loss. You know, in part it's really

0:14:22.800 --> 0:14:25.440
<v Speaker 1>impressive and you don't see it a lot, But you're

0:14:25.600 --> 0:14:28.040
<v Speaker 1>very much on solid ground if you want to ask

0:14:28.040 --> 0:14:30.560
<v Speaker 1>people to stop doing that. If there are a few

0:14:30.600 --> 0:14:32.960
<v Speaker 1>people who do it the most, which tends to be

0:14:33.000 --> 0:14:35.280
<v Speaker 1>the case with this kind of thing, I would start

0:14:35.280 --> 0:14:37.640
<v Speaker 1>with them and you could say something like, hey, I

0:14:37.720 --> 0:14:40.560
<v Speaker 1>appreciate that you're supportive of my weight loss. I'm sure

0:14:40.600 --> 0:14:42.840
<v Speaker 1>you haven't thought of this, but I'd rather it not

0:14:42.920 --> 0:14:46.360
<v Speaker 1>become my defining characteristic at work. When people think of me,

0:14:46.440 --> 0:14:48.240
<v Speaker 1>I want them to think of me and my work,

0:14:48.440 --> 0:14:51.040
<v Speaker 1>not my weight. You might have to remind people a

0:14:51.040 --> 0:14:55.360
<v Speaker 1>few times, but if you're working with reasonably considerate people, really,

0:14:55.440 --> 0:14:59.160
<v Speaker 1>unless you're working with jerks, being directed straightforward about what

0:14:59.240 --> 0:15:01.800
<v Speaker 1>you would prefer should work, even though it might take

0:15:01.800 --> 0:15:05.680
<v Speaker 1>a few tries. Okay, here is our next letter. I'm

0:15:05.720 --> 0:15:08.520
<v Speaker 1>a recent college grad. It my first big job. The

0:15:08.560 --> 0:15:12.520
<v Speaker 1>problem is that I've developed uncontrollable work anxiety. The biggest

0:15:12.520 --> 0:15:15.200
<v Speaker 1>issue I have is how people can be publicly humiliated

0:15:15.200 --> 0:15:18.560
<v Speaker 1>when they make a mistake and mistakes happen. My manager

0:15:18.600 --> 0:15:20.760
<v Speaker 1>started yelling about something I made a mistake on in

0:15:20.800 --> 0:15:24.040
<v Speaker 1>front of the entire department. So embarrassing, especially since I

0:15:24.080 --> 0:15:26.760
<v Speaker 1>asked a different manager for help on the project and

0:15:26.800 --> 0:15:29.800
<v Speaker 1>I thought it was good to go. I anonymously sent

0:15:30.200 --> 0:15:33.600
<v Speaker 1>HR a message about this situation, and the managers treated

0:15:33.680 --> 0:15:37.760
<v Speaker 1>mistakes differently to some extent afterwards. But I have not recovered.

0:15:38.160 --> 0:15:41.080
<v Speaker 1>I'm terrified of making another mistake like that. I wake

0:15:41.160 --> 0:15:44.119
<v Speaker 1>up at three am and have panic attacks at work regularly.

0:15:44.440 --> 0:15:47.280
<v Speaker 1>I'm not the only one either. Many co workers say

0:15:47.320 --> 0:15:50.320
<v Speaker 1>they experienced this as well. And in my short time here,

0:15:50.760 --> 0:15:53.880
<v Speaker 1>about fifteen of the thirties something people I work with

0:15:53.920 --> 0:15:56.920
<v Speaker 1>have quit. How do we deal with this high stress environment?

0:15:57.040 --> 0:15:59.200
<v Speaker 1>How can I leave work at work and be more

0:15:59.240 --> 0:16:03.480
<v Speaker 1>present at home? Oh my gosh, you have developed bad

0:16:03.480 --> 0:16:06.800
<v Speaker 1>work anxiety because you are in a really bad work environment.

0:16:07.520 --> 0:16:09.560
<v Speaker 1>I want to be really clear about this, because it's

0:16:09.560 --> 0:16:11.680
<v Speaker 1>your first job and you might be thinking, well, this

0:16:11.760 --> 0:16:14.440
<v Speaker 1>must just be how work is. But this is not normal.

0:16:15.120 --> 0:16:18.440
<v Speaker 1>It's not normal, and it's not okay to publicly humiliate

0:16:18.480 --> 0:16:21.840
<v Speaker 1>people or to yell at them. People make mistakes at work.

0:16:21.960 --> 0:16:26.280
<v Speaker 1>I mean, we're human. And humans aren't perfect. Good managers. Frankly,

0:16:26.280 --> 0:16:30.800
<v Speaker 1>even halfway good managers don't yell and humiliate people. They

0:16:30.880 --> 0:16:33.680
<v Speaker 1>might need to correct you, yes, but it should be

0:16:33.840 --> 0:16:37.560
<v Speaker 1>more like coaching, definitely, not like humiliating you. You're in

0:16:37.560 --> 0:16:40.760
<v Speaker 1>a very dysfunctional environment and you're having a very reasonable

0:16:40.800 --> 0:16:44.120
<v Speaker 1>reaction to that environment. Of course, you're stressed out and

0:16:44.160 --> 0:16:46.920
<v Speaker 1>waking up at three am because this is awful. This

0:16:47.000 --> 0:16:49.320
<v Speaker 1>is a problem with them, not with you. And if

0:16:49.320 --> 0:16:51.120
<v Speaker 1>you need proof of that, I would say, look at

0:16:51.120 --> 0:16:53.680
<v Speaker 1>those people who are quitting. You are not in a

0:16:53.720 --> 0:16:56.240
<v Speaker 1>normal workplace, and it is not normal to lose half

0:16:56.240 --> 0:16:58.960
<v Speaker 1>of your workforce that quickly. There's a reason that's happening.

0:16:59.480 --> 0:17:01.440
<v Speaker 1>I'm stress sing this so much because when you are

0:17:01.480 --> 0:17:03.400
<v Speaker 1>at the start of your career, it can be really

0:17:03.440 --> 0:17:06.560
<v Speaker 1>hard to know what is and isn't normal, and sometimes

0:17:06.600 --> 0:17:08.760
<v Speaker 1>people early in their career will end up putting up

0:17:08.800 --> 0:17:11.880
<v Speaker 1>with pretty bad behavior because they don't know how very

0:17:12.000 --> 0:17:14.880
<v Speaker 1>not okay it is. In fact, I'm always a little

0:17:14.880 --> 0:17:17.399
<v Speaker 1>bit suspicious when I see the organizations that seem to

0:17:17.440 --> 0:17:20.560
<v Speaker 1>only hire twenty some things. Sometimes it's because most of

0:17:20.600 --> 0:17:23.919
<v Speaker 1>the jobs there are legitimately early career jobs, but often

0:17:23.960 --> 0:17:27.320
<v Speaker 1>it's because on some level they know that more experienced

0:17:27.320 --> 0:17:29.960
<v Speaker 1>people won't put up with the abuse over unprofessional way

0:17:30.000 --> 0:17:34.000
<v Speaker 1>that they operate. It's pretty infuriating because they're taking advantage

0:17:34.000 --> 0:17:37.320
<v Speaker 1>of people's inexperience. So I want to make sure that

0:17:37.359 --> 0:17:39.639
<v Speaker 1>you hear loud and clear that this is not normal.

0:17:39.760 --> 0:17:42.119
<v Speaker 1>It's not okay. I don't think your goals should be

0:17:42.119 --> 0:17:43.359
<v Speaker 1>to find a way to be okay with it. I

0:17:43.400 --> 0:17:45.000
<v Speaker 1>think your goals should be to get out of there

0:17:45.160 --> 0:17:48.560
<v Speaker 1>and into a healthier work environment. But for however long

0:17:48.640 --> 0:17:50.560
<v Speaker 1>you do have to stay there. Before you can do that,

0:17:51.000 --> 0:17:53.280
<v Speaker 1>try to emotionally distance yourself from the job as much

0:17:53.280 --> 0:17:56.280
<v Speaker 1>as you can. Keep reminding yourself it's not normal, the

0:17:56.320 --> 0:17:58.480
<v Speaker 1>problem was with them, and that you are going to

0:17:58.600 --> 0:18:01.000
<v Speaker 1>escape as soon as you can. And I hope you'll

0:18:01.000 --> 0:18:02.760
<v Speaker 1>call back in in like a year and tell me

0:18:02.800 --> 0:18:05.920
<v Speaker 1>that you've landed somewhere much better. Okay, one more quick

0:18:05.920 --> 0:18:08.760
<v Speaker 1>break while I recover from how frustrated I am with

0:18:08.800 --> 0:18:18.320
<v Speaker 1>that employer. The next question is on a topic that

0:18:18.400 --> 0:18:24.879
<v Speaker 1>I hear about a lot coworkers who are making annoying noises. Hi, Allison, um,

0:18:24.920 --> 0:18:27.760
<v Speaker 1>I just started listening to your podcast and I'm really

0:18:27.800 --> 0:18:30.639
<v Speaker 1>loving it, and I have a problem that I thought

0:18:30.680 --> 0:18:33.840
<v Speaker 1>maybe you could help me out with. Um So, pretty much,

0:18:33.920 --> 0:18:37.480
<v Speaker 1>my coworker who sits directly across from me, we have

0:18:37.600 --> 0:18:41.159
<v Speaker 1>not particularly gotten a long wall since I started a

0:18:41.200 --> 0:18:43.919
<v Speaker 1>little over a year ago, and she seems to always

0:18:43.920 --> 0:18:47.240
<v Speaker 1>be a little bit mood in I'm happy and I

0:18:47.280 --> 0:18:49.639
<v Speaker 1>don't want to step on her toes at all, but

0:18:50.280 --> 0:18:54.639
<v Speaker 1>she's been humming a lot recently, and pretty loudly, and

0:18:54.840 --> 0:18:56.639
<v Speaker 1>the way that our office is set up, I'm the

0:18:56.680 --> 0:19:00.159
<v Speaker 1>only one who really can hear this, and it has

0:19:00.200 --> 0:19:03.840
<v Speaker 1>gone to point where it's distracting for my work, and

0:19:03.920 --> 0:19:05.960
<v Speaker 1>I don't want to be rude and ask her to

0:19:06.000 --> 0:19:09.600
<v Speaker 1>stop doing it. But also I've been blasting my music

0:19:09.640 --> 0:19:12.879
<v Speaker 1>and podcast in my earphone so loudly just to drawn

0:19:12.920 --> 0:19:15.440
<v Speaker 1>it out. So I was hoping that you could recommend

0:19:15.480 --> 0:19:18.359
<v Speaker 1>a nice way of, you know, connecting with her and

0:19:18.440 --> 0:19:24.800
<v Speaker 1>asking her to you know, stop or just minimize the

0:19:24.800 --> 0:19:29.000
<v Speaker 1>sound or frequency with which she does it. Just um. Yeah.

0:19:29.080 --> 0:19:32.920
<v Speaker 1>We we work in a very corporate and traditional environment,

0:19:32.960 --> 0:19:35.239
<v Speaker 1>and I don't think i'd be comfortable bring it up

0:19:35.240 --> 0:19:37.800
<v Speaker 1>with my manager or anything, so I don't want to

0:19:37.800 --> 0:19:40.720
<v Speaker 1>offend her or make her unhappy, but it is going

0:19:40.760 --> 0:19:43.680
<v Speaker 1>to the point where it's been impacting my everyday work.

0:19:43.760 --> 0:19:46.760
<v Speaker 1>So I would love to hear your thoughts on this issue, right,

0:19:46.760 --> 0:19:50.560
<v Speaker 1>Thanks so much. This is definitely made harder by the

0:19:50.600 --> 0:19:53.040
<v Speaker 1>fact that you don't get along very well. If you did,

0:19:53.160 --> 0:19:55.199
<v Speaker 1>you could just be really straightforward and say, hey, I'm

0:19:55.240 --> 0:19:57.399
<v Speaker 1>sure you don't realize this, but for some reason, I

0:19:57.440 --> 0:19:59.400
<v Speaker 1>find it really distracting when you hume could I ask

0:19:59.440 --> 0:20:01.639
<v Speaker 1>you to cut it down, And in most cases it

0:20:01.680 --> 0:20:04.359
<v Speaker 1>would be totally fine, but it is trickier when the

0:20:04.480 --> 0:20:07.080
<v Speaker 1>relationship is already tense, and when you can see that

0:20:07.119 --> 0:20:10.879
<v Speaker 1>the person is, as you described her, moody and unhappy.

0:20:11.080 --> 0:20:13.920
<v Speaker 1>There is definitely a type of person who is unreasonable

0:20:14.040 --> 0:20:16.479
<v Speaker 1>and will take a request like this as a personal affront.

0:20:16.960 --> 0:20:19.840
<v Speaker 1>They shouldn't. Of course, it's a very reasonable thing to ask,

0:20:20.200 --> 0:20:22.359
<v Speaker 1>but I'm worried that the way that you've described things,

0:20:22.400 --> 0:20:24.679
<v Speaker 1>she might, so I think you've got to decide if

0:20:24.680 --> 0:20:26.800
<v Speaker 1>you're willing to risk that or not. Maybe I'm wrong

0:20:26.880 --> 0:20:29.800
<v Speaker 1>and and reading too much into it, but a lot

0:20:29.880 --> 0:20:31.439
<v Speaker 1>of the details that you put in there and make

0:20:31.480 --> 0:20:33.080
<v Speaker 1>me think that this is not going to be as

0:20:33.080 --> 0:20:37.080
<v Speaker 1>straightforward as it normally would be one thing you could try,

0:20:37.400 --> 0:20:40.800
<v Speaker 1>and it's manipulative, but it might help. Is to see

0:20:40.800 --> 0:20:42.880
<v Speaker 1>if you can first spend a couple of weeks trying

0:20:42.880 --> 0:20:45.320
<v Speaker 1>to improve things between the two of you. Go out

0:20:45.320 --> 0:20:47.280
<v Speaker 1>of your way to be nice to her. If you're

0:20:47.280 --> 0:20:49.800
<v Speaker 1>getting up to get yourself coffee or water, ask if

0:20:49.800 --> 0:20:52.159
<v Speaker 1>you can get her something. Compliment her on her shoes

0:20:52.280 --> 0:20:54.359
<v Speaker 1>or something she's wearing. If you can do it sincerely,

0:20:54.840 --> 0:20:57.520
<v Speaker 1>just put some effort into generating warmer feelings between the

0:20:57.520 --> 0:21:00.600
<v Speaker 1>two of you. That might build a better foundation so

0:21:00.640 --> 0:21:02.359
<v Speaker 1>that you can then make the request and she'll have

0:21:02.400 --> 0:21:04.720
<v Speaker 1>some good will build up. I want to be really clear.

0:21:04.760 --> 0:21:06.200
<v Speaker 1>I don't mean to imply that you should have to

0:21:06.280 --> 0:21:08.360
<v Speaker 1>do any of that just in order to say, hey,

0:21:08.359 --> 0:21:11.159
<v Speaker 1>can you stop humming? But the reality is that with

0:21:11.200 --> 0:21:13.520
<v Speaker 1>the dynamic that you've described, it really might help you

0:21:13.520 --> 0:21:15.760
<v Speaker 1>get better results. But I know it seems like a

0:21:15.760 --> 0:21:17.119
<v Speaker 1>lot to have to do it first. It is a

0:21:17.160 --> 0:21:18.840
<v Speaker 1>lot to do, and it's silly that you have to.

0:21:19.359 --> 0:21:21.280
<v Speaker 1>But if your gut is telling you she's not likely

0:21:21.320 --> 0:21:23.480
<v Speaker 1>to react well, and my sense from the language in

0:21:23.520 --> 0:21:25.560
<v Speaker 1>your letter is that that is your sense, then that

0:21:25.600 --> 0:21:28.000
<v Speaker 1>could help as for what to say when you do

0:21:28.080 --> 0:21:30.879
<v Speaker 1>finally say something. One trick that I like is to

0:21:30.960 --> 0:21:34.480
<v Speaker 1>make it about you, not about her, so you're not conveying, hey,

0:21:34.560 --> 0:21:38.520
<v Speaker 1>you're doing this rude and inconsiderate thing. Cut it out. Instead,

0:21:38.600 --> 0:21:41.840
<v Speaker 1>you're saying, I have a weird thing about not being

0:21:41.880 --> 0:21:44.640
<v Speaker 1>able to focus on someone's hamming. It's about you. You're

0:21:44.640 --> 0:21:47.080
<v Speaker 1>asking her to help you out with your weird quirk,

0:21:47.600 --> 0:21:49.320
<v Speaker 1>which is not a weird quirk, by the way, but

0:21:49.359 --> 0:21:51.199
<v Speaker 1>we're going to frame it that way for the purpose

0:21:51.240 --> 0:21:54.560
<v Speaker 1>of navigating this as smoothly as possible. So you could

0:21:54.600 --> 0:21:57.320
<v Speaker 1>say something like, I'm so sorry to ask this. I

0:21:57.359 --> 0:21:58.960
<v Speaker 1>have a weird thing that makes it hard for me

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<v Speaker 1>to concentrate when someone is humming, and I'm having trouble

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<v Speaker 1>focusing when you do it. I'm sorry to ask, but

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<v Speaker 1>could you try not to come when we're working? If

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<v Speaker 1>you really want to fluff it up, you could even

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<v Speaker 1>say it actually sounds very pretty and I wish it

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<v Speaker 1>didn't distract me, you know, compliment her better her up

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<v Speaker 1>if you must. Will it work? Who knows it should work?

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<v Speaker 1>It would work with a reasonable person. But with a

0:22:20.760 --> 0:22:23.399
<v Speaker 1>reasonable person you wouldn't be having to stress about this

0:22:23.440 --> 0:22:26.000
<v Speaker 1>at all or manage it so carefully. But that's what

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<v Speaker 1>I would try and see if it works. And I

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<v Speaker 1>will say it's very unusual for me to give this

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<v Speaker 1>kind of advice because normally I'm a big fan of like,

0:22:32.800 --> 0:22:34.600
<v Speaker 1>just say the thing. It's not going to be a

0:22:34.600 --> 0:22:37.560
<v Speaker 1>big deal. But I think in this case, you might

0:22:37.560 --> 0:22:40.680
<v Speaker 1>need to finance it a little more. Okay, one more letter,

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<v Speaker 1>Hello there. I actually work for a company that is

0:22:45.160 --> 0:22:49.199
<v Speaker 1>a large conglomerate. UM. They have a really big national

0:22:49.280 --> 0:22:53.840
<v Speaker 1>person and during peak season, which is mostly supreminal in October,

0:22:54.280 --> 0:22:59.480
<v Speaker 1>you can get really busy, and my boss has decided

0:22:59.600 --> 0:23:03.080
<v Speaker 1>we way that they would like to hire a tempt

0:23:03.119 --> 0:23:08.080
<v Speaker 1>agency to help us to relieve some of that stress. UM.

0:23:08.280 --> 0:23:13.400
<v Speaker 1>But I know from past experience that attempt agency employees

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<v Speaker 1>make about four dollars more an hour than I do.

0:23:17.080 --> 0:23:20.959
<v Speaker 1>And last season I told them that I would not

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<v Speaker 1>to work for the company if this was something that

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<v Speaker 1>was a repeat issue. And now I'm finding myself to

0:23:29.520 --> 0:23:33.560
<v Speaker 1>the same circumstance. I'm just wondering if there is any

0:23:33.720 --> 0:23:37.120
<v Speaker 1>go over owen for me. Is there anything you can

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<v Speaker 1>suggest that can help me negotiate the situation or help

0:23:42.359 --> 0:23:45.080
<v Speaker 1>my manager and my boss couldn't see a little bit

0:23:45.119 --> 0:23:48.639
<v Speaker 1>more clearly where I'm coming from, um, but I can

0:23:48.720 --> 0:23:53.040
<v Speaker 1>really use some assistance. So so it's actually very normal

0:23:53.160 --> 0:23:56.360
<v Speaker 1>for attempts to get paid more than regular employees. That's

0:23:56.400 --> 0:23:58.760
<v Speaker 1>because they're not permanent employees, so they're not getting all

0:23:58.800 --> 0:24:01.520
<v Speaker 1>of the benefits that you're getting paid vacation and sick time,

0:24:01.640 --> 0:24:04.760
<v Speaker 1>health insurance, whatever else you get. In the US, the

0:24:04.800 --> 0:24:07.320
<v Speaker 1>average cost of benefits to your employer is about thirty

0:24:07.359 --> 0:24:11.720
<v Speaker 1>percent of your pay, so it's significant. Plus, tempts don't

0:24:11.760 --> 0:24:14.080
<v Speaker 1>have the stability that you get. Part of what they're

0:24:14.080 --> 0:24:16.280
<v Speaker 1>being paid for is that they are temporary, and they

0:24:16.320 --> 0:24:18.760
<v Speaker 1>can be dismissed at any time without any warning or

0:24:18.800 --> 0:24:21.840
<v Speaker 1>any suverance or anything like that. Your employer could call

0:24:21.880 --> 0:24:24.200
<v Speaker 1>up the tempt agency today and say, you know what,

0:24:24.359 --> 0:24:27.120
<v Speaker 1>don't send anyone else tomorrow, and that would be that.

0:24:27.560 --> 0:24:30.040
<v Speaker 1>So it's very very normal for attempts to earn more

0:24:30.040 --> 0:24:32.760
<v Speaker 1>than regular employees for those reasons, So it's not something

0:24:32.800 --> 0:24:35.520
<v Speaker 1>to be insulted or offended or piste off over. It

0:24:35.520 --> 0:24:37.960
<v Speaker 1>would actually be pretty surprising if your attempts weren't getting

0:24:37.960 --> 0:24:40.520
<v Speaker 1>paid more than you now. If you feel like you're

0:24:40.560 --> 0:24:43.080
<v Speaker 1>not being paid fairly or being paid market rate for

0:24:43.119 --> 0:24:45.600
<v Speaker 1>the work that you do, you absolutely can and should

0:24:45.640 --> 0:24:47.840
<v Speaker 1>ask for a raise based on that and based on

0:24:47.880 --> 0:24:50.280
<v Speaker 1>the contributions that you make. But I wouldn't bring the

0:24:50.280 --> 0:24:52.479
<v Speaker 1>tempts into it because it won't be a strong argument

0:24:52.480 --> 0:24:54.640
<v Speaker 1>and it will undercut any other points that you have.

0:24:55.320 --> 0:24:59.320
<v Speaker 1>I hope that helps. That's our show for today. If

0:24:59.400 --> 0:25:01.960
<v Speaker 1>you would like to your question answered on a future episode,

0:25:02.000 --> 0:25:04.320
<v Speaker 1>you can record it on the show voicemail by calling

0:25:04.440 --> 0:25:08.080
<v Speaker 1>eight five five or two six work that's eight five

0:25:08.160 --> 0:25:12.320
<v Speaker 1>five two six nine six seven five. Or if you

0:25:12.359 --> 0:25:14.280
<v Speaker 1>have a longer question where you would actually want to

0:25:14.280 --> 0:25:16.600
<v Speaker 1>come on the show and talk with me, email it

0:25:16.640 --> 0:25:19.879
<v Speaker 1>to podcasts at ask a manager dot org. I'll be

0:25:19.920 --> 0:25:33.480
<v Speaker 1>back next time with more questions. H m hm