WEBVTT - 47: Why it's Time to Stop Using the Word 'Disruption'

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<v Speaker 1>But knowledge to work and grow your business with c

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<v Speaker 1>T dot com put Knowledge to Work. Hello and welcome

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<v Speaker 1>to another edition of The Odd LODs podcast. I'm Joe Wisenthal,

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<v Speaker 1>Managing editor of Bloomberg Markets, and I'm Tracy Alloway, Executive

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<v Speaker 1>editor of Bloomberg Markets. Hey, Tracy, how's gone pretty good?

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<v Speaker 1>I think get kind of nervous when you ask me

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<v Speaker 1>stuff like that. Oh yeah, I just thought, you know,

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<v Speaker 1>it's been a while. I wasn't on last week, so

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<v Speaker 1>I wanted to catch up. That's true. That's true. You

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<v Speaker 1>were away. You missed Matt Levin and Space Robots, So

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<v Speaker 1>I'm sorry a little worried um that he did better

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<v Speaker 1>than me. So I'm kind of I'm trying. I haven't

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<v Speaker 1>listened to it yet because I don't want to see

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<v Speaker 1>if he's better than me, you have to stuff it

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<v Speaker 1>up today. So Space Robot, So technology is pretty cool. Huh. Yeah,

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<v Speaker 1>it's impressive and it seems to make a lot of people,

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<v Speaker 1>potentially a lot of money. So, speaking of technology and

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<v Speaker 1>making a lot of money. You know, another cool thing

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<v Speaker 1>you can do with technology is I feel like this

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<v Speaker 1>is a trick go on. You can you can catch

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<v Speaker 1>up with old friends that you haven't seen in twenty

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<v Speaker 1>years on Facebook. No way. And actually our guest today

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<v Speaker 1>is someone who I don't think I've seen probably in

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<v Speaker 1>like twenty two or twenty three years. He's an old

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<v Speaker 1>middle school friend of mine from when I lived in Juliet, Illinois,

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<v Speaker 1>who which is a kind of a suburb of Chicago.

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<v Speaker 1>Is is this what odd thoughts has been reduced to?

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<v Speaker 1>You're just bringing on your your school friends. It is,

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<v Speaker 1>but there's also it is so part of it is

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<v Speaker 1>just an excuse to catch up with an old friend,

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<v Speaker 1>but we're also going to be talking about there's also

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<v Speaker 1>a relevant angle related to technology g because our guest

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<v Speaker 1>is a historian of technology at the Stevens Institute of

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<v Speaker 1>Technology in New Jersey, and he recently gave a great

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<v Speaker 1>speech called the Innovation Fetish, which is about why it's

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<v Speaker 1>so bad that we're obsessed with words like disruption and

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<v Speaker 1>innovation and why it's so perverse that we can't stop

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<v Speaker 1>talking in this sort of nonsense language that we've all

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<v Speaker 1>constructed and come to accept. So those are words that

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<v Speaker 1>we see on almost every technology press release that comes

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<v Speaker 1>our way, right, We we read them and see them unquestionably,

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<v Speaker 1>like no one ever talks about why are we talking

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<v Speaker 1>about innovation so much? And are we really getting anywhere

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<v Speaker 1>by hammering home the importance of innovation and disruption and

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<v Speaker 1>entrepreneurship and all these things that we've just sort of

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<v Speaker 1>taken for granted are good and maybe there's a dark

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<v Speaker 1>side to our endless Uh focus on this language of technology? Oh?

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<v Speaker 1>I like this. I like where this is going. All right,

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<v Speaker 1>you might be forgiven for bringing your friends on. Wasn't

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<v Speaker 1>totally contrived? So with us is Leavin Soul. He's a professor,

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<v Speaker 1>as I mentioned, at the Stevens Institute of Technology. Leah,

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<v Speaker 1>it's great to see you and thanks for joining us.

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<v Speaker 1>Thanks for having me here. Uh So your talk uh

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<v Speaker 1>the innovation fetish and your work focused on all these

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<v Speaker 1>all these buzzwords that we just mentioned. So tell us

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<v Speaker 1>about your work and why is it important to focus

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<v Speaker 1>on the language, Uh, focus on these words? Right. So

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<v Speaker 1>I'm a historian of technology. My first book I just

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<v Speaker 1>wrote is on the history of auto regulation in the

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<v Speaker 1>United States. But for this project, what I've been looking

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<v Speaker 1>at is tracking word usage over time, and one surprising

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<v Speaker 1>fact you find is that the term technological innovation only

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<v Speaker 1>comes into use in about the ninth sixties, which, ironically,

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<v Speaker 1>if you read economists and economic historians like Robert Gordon,

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<v Speaker 1>is about the time that really deep and meaningful technological innovation,

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<v Speaker 1>revolutionary innovation kind of came to an end in the

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<v Speaker 1>United States, right because we kind of hit the skids

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<v Speaker 1>in nineteen seventy and since then, with a couple of

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<v Speaker 1>brief exceptions, we have not gotten back to really deep

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<v Speaker 1>innovation and really meaningful economic growth immediately. So that's very

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<v Speaker 1>interesting and I want to talk about that. But the

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<v Speaker 1>first response that I think most people think is like,

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<v Speaker 1>how can you say that we haven't seen much innovation

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<v Speaker 1>since the sixties and seventies. I mean, our world is

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<v Speaker 1>wildly different, largely thanks to information technology computers and phones

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<v Speaker 1>and the Internet and all this. So this seems to

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<v Speaker 1>be a contestable point right off the bat, that that

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<v Speaker 1>was actually the high water mark for UH innovation as

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<v Speaker 1>opposed to what many people would see is the very

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<v Speaker 1>the founding era of digital technologies and the Internet and

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<v Speaker 1>all these things, right, So how do you back up

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<v Speaker 1>that claim that that was sort of the peak? Right?

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<v Speaker 1>I mean, I think that the argument Gordon would make

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<v Speaker 1>is that we see a period from about ninety four

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<v Speaker 1>to two thousand four where businesses are adopting email and

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<v Speaker 1>different internet technologies, and we see that in the economic

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<v Speaker 1>growth numbers, but we just don't. For all of the

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<v Speaker 1>hype about innovation and disruption all these things, we actually

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<v Speaker 1>don't see that in our economic growth. So in the

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<v Speaker 1>nineteen sixties, did people suddenly start talking about technological innovation

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<v Speaker 1>or was it a gradual change or how did it

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<v Speaker 1>come about and why? So the way it happened was

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<v Speaker 1>that economists, especially Robert Solo by the late nineteen fifties,

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<v Speaker 1>they they sort of had very good economic statistics and

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<v Speaker 1>they were realizing that tradition all explanations like changes in

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<v Speaker 1>capital and labor just weren't explaining the economic growth. So

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<v Speaker 1>then they hypothesized that that hidden thing was technological change.

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<v Speaker 1>So then amongst the economists and economic historians in the

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<v Speaker 1>sixties and seventies, you see in policymakers too, you see

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<v Speaker 1>more and more focus on innovation as something that we

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<v Speaker 1>should try to foster and encourage. So what's wrong with that?

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<v Speaker 1>Because intuitively, it doesn't seem like there's anything wrong with

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<v Speaker 1>policies that promote science and promote the application of science

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<v Speaker 1>to business models, um and the promotion of technologies that

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<v Speaker 1>will make us more efficient. So what is the downside

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<v Speaker 1>to uh this rhetoric? I think there's two major downsides.

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<v Speaker 1>The first is that it's not clear that these policies

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<v Speaker 1>or changes in our institutions are actually getting us that

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<v Speaker 1>innovation right, So we can talk about it a lot,

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<v Speaker 1>but is it actually producing it? And the second part

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<v Speaker 1>is that this focus on innovation often leads us to

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<v Speaker 1>just ignore fundamentals like infrastructure and ordinary labor, because even

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<v Speaker 1>in a very innovative society, most people's labor is going

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<v Speaker 1>into things like just keeping the world going. So is

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<v Speaker 1>the implication here that because technological innovation sounds like a

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<v Speaker 1>sexier kind of topic, that that's why people tend to

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<v Speaker 1>focus on it more when it comes to economic growth.

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<v Speaker 1>Is that what we're saying? Yeah, I mean that's a

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<v Speaker 1>big part of it. It taps into a much longer history,

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<v Speaker 1>which is a kind of fetish around invention. There's cults

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<v Speaker 1>of invention going all the way back to Edison and

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<v Speaker 1>Tesla and people like this. But since nineteen seventy or

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<v Speaker 1>nineteen eighty, there really has been this kind of constant

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<v Speaker 1>focus on the sexy topic of innovation to the nicole

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<v Speaker 1>act of many other basic fundamental issues, even basic technological issues.

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<v Speaker 1>Is innovation good and should Let's say there were a

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<v Speaker 1>better way to achieve innovation besides talking about innovation in

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<v Speaker 1>your view? Is that worth pursuing? Is the issue? What

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<v Speaker 1>I'm trying to get at, is the issue with the

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<v Speaker 1>language itself counterproductive? Or is there something more fundamental? Could

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<v Speaker 1>we achieve have higher rates of productivity and innovation by

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<v Speaker 1>thinking about it in some different way? Right? I think

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<v Speaker 1>that there are smarter ways to do innovation policy, and

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<v Speaker 1>I think that in general, innovation is often good. So

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<v Speaker 1>if we can find those ways to do those things,

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<v Speaker 1>we should. But the second part then, is that there's

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<v Speaker 1>a lot of things that we neglect when we just

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<v Speaker 1>focus on innovation. And why is it zero sum? So

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<v Speaker 1>walk us through how policy makers. You know, every state

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<v Speaker 1>wants to be have its own silicon valley and sort

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<v Speaker 1>of incubator programs for new startups, But why does that

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<v Speaker 1>have to be zero sum. Why does the focus on

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<v Speaker 1>all these things necessarily detract from the labor of most people.

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<v Speaker 1>Would you say, maintain maintain the infrastructure, a building infrastructure?

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<v Speaker 1>Why does it have to be one or the other.

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<v Speaker 1>Let me give you an example. So Senator uh Sam

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<v Speaker 1>brown Back in Kansas followed traditional conservative economic thinking and

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<v Speaker 1>cutting taxes for the wealthy um in an attempt to

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<v Speaker 1>induce innovation in the state. Now, maybe we've seen some

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<v Speaker 1>job growth and innovation, but what he's ended up doing

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<v Speaker 1>is cutting the tax base, and for that reason, he's

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<v Speaker 1>had to continually tip go into the transportation fund, which

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<v Speaker 1>means that kind of Kansas roads are falling apart. That

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<v Speaker 1>would be one example. Doesn't this just speak to the

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<v Speaker 1>fact that technology is often something that's about, you know,

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<v Speaker 1>a series of small discoveries and then maybe maybe you

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<v Speaker 1>hit a jackpot that's something really revolutionary in terms of technology.

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<v Speaker 1>I mean by pursuing technological innovation, everyone is essentially going

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<v Speaker 1>after that jack pot, right and naturally if they don't

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<v Speaker 1>get the jackpot, then it might look like they've lost out. Um.

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<v Speaker 1>That sounds good to me. I'm not sure how that's

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<v Speaker 1>a counterexample to what I'm trying to say, is it

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<v Speaker 1>essentially if I'm you know, if I'm understanding the question,

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<v Speaker 1>is it basically that if everyone is sort of pursuing

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<v Speaker 1>technological innovation in its own right, and everyone wants to

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<v Speaker 1>be the next Mark Zuckerberg or the next Steve Jobs

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<v Speaker 1>or the next whoever, then that guarantees that a lot

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<v Speaker 1>of people are just going to be major losers, and

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<v Speaker 1>a lot of people are going to have spent a

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<v Speaker 1>lot of money and human endeavor endeavor that gets us nowhere, right,

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<v Speaker 1>But one person is going to get the big payout, right,

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<v Speaker 1>like one person is going to invent the new Facebook.

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<v Speaker 1>That's the problem, right, That's that's part of the problem.

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<v Speaker 1>And the other thing is I think if we look

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<v Speaker 1>at education, for instance, engineering education at the college level,

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<v Speaker 1>it often focuses on innovation. So it's making students think

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<v Speaker 1>to be a good person or a great person, you

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<v Speaker 1>have to be an innovator. And yet about eighty percent

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<v Speaker 1>of engineering labor just goes into maintenance and upkeep, like

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<v Speaker 1>just totally ordinary stuff. And yes, to take care of

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<v Speaker 1>technological systems, introducing new things that introduce new efficiencies is important,

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<v Speaker 1>we know that, but there's a more kind of fundamental

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<v Speaker 1>and basic way of thinking about things, which is caring

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<v Speaker 1>for things. And yes, new things will be a part

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<v Speaker 1>of that overall process. So is this inevitable? I mean,

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<v Speaker 1>in your view, this was a choice. This is a

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<v Speaker 1>value judgment that society has put on innovation, creating something

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<v Speaker 1>new versus maintaining something new, taking pride in keeping the

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<v Speaker 1>infrastructure of society, whether it's sort of physical infrastructure, technological infrastructure,

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<v Speaker 1>working for people. In your view, this is a value

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<v Speaker 1>choice that people have made. That's right. Yeah, I'm not

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<v Speaker 1>sure that they made it intentionally. I think these kind

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<v Speaker 1>of terms, especially very fattish terms, kind of seduce us,

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<v Speaker 1>right because they seem nifty, and especially when people are

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<v Speaker 1>telling you that innovation is how we get all these

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<v Speaker 1>good things, both increases in quality of life and economic growth,

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<v Speaker 1>it's very natural to kind of go after that thing.

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<v Speaker 1>I want to take a quick word for a sponsor,

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<v Speaker 1>but knowledge to work and grow your business with c

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<v Speaker 1>i T from transportation to healthcare to manufacturing. C i

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<v Speaker 1>small and middle market businesses. Learn more at c i

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<v Speaker 1>T dot com. Put Knowledge to Work. Okay, and we're

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<v Speaker 1>back with Lee Vincel. He's a professor of technological history

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<v Speaker 1>at the Stevens Institute of Technology, and we are talking

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<v Speaker 1>about the innovation fetish and the counterproductivity of our obsession

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<v Speaker 1>with words like innovation and entrepreneurship and disruption. Something that

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<v Speaker 1>I'm really interested in that I think maybe you can

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<v Speaker 1>speak to is you know, we've decided as a culture

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<v Speaker 1>and as a society that people who build a social

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<v Speaker 1>network and become a billionaire a few years later are

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<v Speaker 1>lauded to the moon. They're on the cover of magazines,

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<v Speaker 1>and everyone is told they have to hustle, and everyone

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<v Speaker 1>is told to go out and be the CEO of

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<v Speaker 1>their own their own brand. What what does that do for? Like?

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<v Speaker 1>Who wants to become a teacher in this culture, in

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<v Speaker 1>the culture that rewards sort of going out and scoring

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<v Speaker 1>big so fast. Who who would ever want to have

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<v Speaker 1>like sort of like a simple profession like teaching school children?

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<v Speaker 1>Teaching children, Yeah, it seems wait, but it has to

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<v Speaker 1>be done. On the subway ride over here, I actually

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<v Speaker 1>saw an ad for people becoming teachers and one of

0:14:07.480 --> 0:14:12.080
<v Speaker 1>the taglines was that you could encourage children to be innovators, right,

0:14:12.160 --> 0:14:15.440
<v Speaker 1>so even even to get people into teacher jobs. The

0:14:15.480 --> 0:14:19.320
<v Speaker 1>only way you can do it is through innovation. I saw.

0:14:19.440 --> 0:14:23.040
<v Speaker 1>I also saw someone right running for the local school

0:14:23.120 --> 0:14:26.400
<v Speaker 1>board in Maplewood, New Jersey where I lives, has the

0:14:26.400 --> 0:14:30.160
<v Speaker 1>word their name and it says creativity and innovation. Right.

0:14:30.200 --> 0:14:33.720
<v Speaker 1>So it's like the only point of our education system

0:14:33.760 --> 0:14:36.920
<v Speaker 1>has to be innovation at this point. So what's the

0:14:37.040 --> 0:14:41.400
<v Speaker 1>solution to this problem? Because, like the obvious one, I

0:14:41.440 --> 0:14:46.920
<v Speaker 1>guess is um for governments or policy makers to put

0:14:46.920 --> 0:14:50.640
<v Speaker 1>out some sort of um disincentive program and say we're

0:14:50.640 --> 0:14:52.640
<v Speaker 1>not going to talk about innovation anymore. We want to

0:14:52.720 --> 0:14:57.960
<v Speaker 1>quash all the innovation, which sounds like a pr nightmare, right,

0:14:58.040 --> 0:15:02.720
<v Speaker 1>And I would not do that. Yeah, So what would

0:15:02.720 --> 0:15:05.760
<v Speaker 1>you do? All? Right, there's this is kind of tough

0:15:06.320 --> 0:15:08.440
<v Speaker 1>on one level. What we're trying to do is an

0:15:08.440 --> 0:15:11.640
<v Speaker 1>engender a conversation about this stuff. And what we find

0:15:11.920 --> 0:15:15.920
<v Speaker 1>is just as innovation appeals kind of on both sides

0:15:15.920 --> 0:15:19.360
<v Speaker 1>of the aisle to both political parties, we also see

0:15:19.800 --> 0:15:24.040
<v Speaker 1>this maintenance discussion appeal to both political parties. So after

0:15:24.080 --> 0:15:27.720
<v Speaker 1>we had this conference at Stephen's Institute of Technology, it

0:15:27.880 --> 0:15:32.440
<v Speaker 1>got covered by the American Conservative online magazine. So I mean,

0:15:32.560 --> 0:15:34.640
<v Speaker 1>one of the things is trying to just create a

0:15:34.640 --> 0:15:37.840
<v Speaker 1>conversation about that. But my co author and I Andy

0:15:37.920 --> 0:15:41.920
<v Speaker 1>Russell were kind of classic progressives, right, So our answer

0:15:41.960 --> 0:15:45.400
<v Speaker 1>would be to put more funding into infrastructure, which luckily

0:15:45.480 --> 0:15:47.880
<v Speaker 1>more and more politicians are talking about, and then also

0:15:47.960 --> 0:15:51.720
<v Speaker 1>thinking about labor policy. So how can we encourage people

0:15:51.760 --> 0:15:54.600
<v Speaker 1>to be teachers when teaching jobs in the United States

0:15:54.680 --> 0:15:59.240
<v Speaker 1>pay so poorly, for instance, So sort of a spend

0:15:59.240 --> 0:16:02.920
<v Speaker 1>more on it, spend more tax people, and spend more

0:16:03.560 --> 0:16:06.320
<v Speaker 1>what about What do you think that would change the

0:16:06.400 --> 0:16:09.800
<v Speaker 1>culture around these things, because I mean I agree, like, yes,

0:16:10.200 --> 0:16:13.880
<v Speaker 1>economics would dictate if you offer teachers more money, you'll

0:16:13.920 --> 0:16:17.280
<v Speaker 1>get more people who want to be teachers. But you still,

0:16:17.320 --> 0:16:20.200
<v Speaker 1>I feel, my gut would be that you still have

0:16:20.320 --> 0:16:24.640
<v Speaker 1>this issue of no one is celebrating teachers and that

0:16:24.680 --> 0:16:28.280
<v Speaker 1>the culture is still encouraging everyone to be a Mark

0:16:28.360 --> 0:16:33.680
<v Speaker 1>Zuckerberg or a Steve Jobs or an Elon musk Um,

0:16:33.720 --> 0:16:38.160
<v Speaker 1>and that you still don't have like culturally, that's that's

0:16:38.200 --> 0:16:41.680
<v Speaker 1>not a thrilling thing for people. Yeah, I mean, you know,

0:16:41.840 --> 0:16:46.320
<v Speaker 1>I can talk about like a public information campaign around maintenance,

0:16:46.360 --> 0:16:48.120
<v Speaker 1>but I'm not gonna I'm not sure how much that

0:16:48.160 --> 0:16:51.040
<v Speaker 1>actually does. I mean, I think ultimately we have to

0:16:51.120 --> 0:16:56.720
<v Speaker 1>start in the organizations we work in right and recognizing

0:16:56.760 --> 0:16:59.040
<v Speaker 1>those people who are doing all the crucial work to

0:16:59.120 --> 0:17:02.920
<v Speaker 1>just keep things going around us. I wanna go back

0:17:03.000 --> 0:17:05.720
<v Speaker 1>real quickly, because once when I was watching your talk

0:17:05.760 --> 0:17:08.800
<v Speaker 1>and thinking about this idea that this language around innovation

0:17:09.280 --> 0:17:13.200
<v Speaker 1>kind of shot up around the time productivity started to plateau.

0:17:14.160 --> 0:17:17.840
<v Speaker 1>It's interesting thinking about going back to you know, say,

0:17:17.880 --> 0:17:20.800
<v Speaker 1>like the inventors like Edison or Tesla, or the people

0:17:20.880 --> 0:17:24.880
<v Speaker 1>invented the uh, the steam engine. What were people talking

0:17:24.880 --> 0:17:27.720
<v Speaker 1>about back then? Were people talking about we need to

0:17:27.800 --> 0:17:31.600
<v Speaker 1>encourage innovation? Like what was the culture around in those

0:17:31.680 --> 0:17:37.160
<v Speaker 1>eras that got them really excited about inventing. I think

0:17:37.200 --> 0:17:40.840
<v Speaker 1>they were excited about the technologies themselves. They are enthusiasts,

0:17:41.000 --> 0:17:43.240
<v Speaker 1>and there was new technology on the scene. It seemed

0:17:43.280 --> 0:17:46.000
<v Speaker 1>like magic, you know, I mean, the light bulb is

0:17:46.040 --> 0:17:49.520
<v Speaker 1>a piece of magic, and so they were enthusiasts for that.

0:17:50.040 --> 0:17:52.199
<v Speaker 1>I don't think anyone had any sense that this was

0:17:52.240 --> 0:17:54.880
<v Speaker 1>going to necessarily lead to economic growth at that time.

0:17:54.960 --> 0:17:57.160
<v Speaker 1>That just wasn't a part of the way they're thinking.

0:17:57.359 --> 0:18:01.560
<v Speaker 1>Was there any sort of rhetoric around the cult of invention,

0:18:01.640 --> 0:18:05.320
<v Speaker 1>Like when did that spring up? Yeah? So that you

0:18:05.320 --> 0:18:08.199
<v Speaker 1>know it, it develops throughout the twentie centuries. By the

0:18:08.240 --> 0:18:11.639
<v Speaker 1>twenties and thirties, corporations are creating things like the House

0:18:11.680 --> 0:18:15.080
<v Speaker 1>of Magic that was g e and so you you

0:18:15.200 --> 0:18:18.280
<v Speaker 1>started to see more and more encouragement of getting young

0:18:18.320 --> 0:18:21.679
<v Speaker 1>people to think about technology and engineering. And then of

0:18:21.720 --> 0:18:24.840
<v Speaker 1>course in the fifties, you know, this starts stuff starts

0:18:24.840 --> 0:18:27.400
<v Speaker 1>to be tied really connect closely with the Cold War

0:18:28.160 --> 0:18:31.240
<v Speaker 1>and like beating the Russians and things like that. I mean,

0:18:31.280 --> 0:18:34.359
<v Speaker 1>part of what I deal with in my written work

0:18:34.480 --> 0:18:37.960
<v Speaker 1>is how in the United States innovation is often tied

0:18:38.040 --> 0:18:41.720
<v Speaker 1>to fear of other people. Right, So, and you know,

0:18:41.760 --> 0:18:43.480
<v Speaker 1>we can think of the Cold War and science and

0:18:43.520 --> 0:18:47.720
<v Speaker 1>technology and the Russians. But then in the eighties, innovation

0:18:47.840 --> 0:18:50.919
<v Speaker 1>is really focused on the Japanese as a threat and

0:18:50.960 --> 0:18:53.600
<v Speaker 1>as an economic threat, and of course by the nineties

0:18:53.600 --> 0:18:56.359
<v Speaker 1>and two thousands then that switches to the Chinese and

0:18:56.359 --> 0:18:59.639
<v Speaker 1>it's all about the United States place in the global

0:18:59.640 --> 0:19:03.760
<v Speaker 1>economic system. So despite Silicon Valleys a sort of rhetoric

0:19:03.840 --> 0:19:09.919
<v Speaker 1>about technology bringing everyone together, there's actually deep rooted relationship

0:19:10.000 --> 0:19:13.320
<v Speaker 1>to fear of others that's quite ironic. So I have

0:19:13.400 --> 0:19:16.760
<v Speaker 1>a maybe it's a stupid question, but if we think

0:19:16.840 --> 0:19:20.119
<v Speaker 1>that part of this problem has to do with the

0:19:20.240 --> 0:19:26.160
<v Speaker 1>language itself and the use of terms like disruption and innovation,

0:19:27.000 --> 0:19:32.120
<v Speaker 1>could we solve the problem by just using other words

0:19:32.160 --> 0:19:36.520
<v Speaker 1>like instead of technological innovation, could we say something more boring,

0:19:36.640 --> 0:19:40.280
<v Speaker 1>like I don't know, mechanical advancement. Could we call like

0:19:40.359 --> 0:19:43.480
<v Speaker 1>Mark Zuckerberg the the I T guy that like got

0:19:43.560 --> 0:19:47.160
<v Speaker 1>lucky with that work. I mean that would work for me, Yeah,

0:19:47.160 --> 0:19:50.280
<v Speaker 1>I know it would work for others. Um, I mean,

0:19:50.359 --> 0:19:53.680
<v Speaker 1>you know, think about disruption. So people are still using

0:19:53.720 --> 0:19:57.639
<v Speaker 1>the word disruption a lot, and yet social scientists over

0:19:57.680 --> 0:20:01.440
<v Speaker 1>the last couple of years have really undermined Clayton Christensen's

0:20:01.520 --> 0:20:04.920
<v Speaker 1>notion of disruption and show that it happens far less

0:20:04.960 --> 0:20:09.160
<v Speaker 1>frequently than he assumed, and that it's far less important

0:20:09.200 --> 0:20:12.880
<v Speaker 1>for the overall economy than he said. And that's not

0:20:13.040 --> 0:20:17.000
<v Speaker 1>leaking into the broader community of users, right. I've noticed

0:20:17.040 --> 0:20:20.440
<v Speaker 1>that with them things like disruption and stuff like that,

0:20:21.040 --> 0:20:25.600
<v Speaker 1>and the disruptive innovation, that the theory that that's important

0:20:25.640 --> 0:20:28.840
<v Speaker 1>they seems to be kind of unfalsifiable because every time

0:20:29.200 --> 0:20:31.560
<v Speaker 1>there's some counterexample, you're like, oh no, you don't really

0:20:31.560 --> 0:20:34.320
<v Speaker 1>get the theory that actually like And so it's sort

0:20:34.320 --> 0:20:36.760
<v Speaker 1>of hard to pin down what that really means. But

0:20:36.800 --> 0:20:39.159
<v Speaker 1>if you use his term, I think he had like

0:20:39.280 --> 0:20:43.359
<v Speaker 1>ninety cases that he thought were case of disruption innovation.

0:20:43.920 --> 0:20:47.520
<v Speaker 1>When economists re analyze that data, they found that only

0:20:47.560 --> 0:20:51.960
<v Speaker 1>like seven cases of his ninety cases actually fit. What

0:20:52.119 --> 0:20:55.280
<v Speaker 1>is it? What is his definition and why does why

0:20:55.320 --> 0:20:58.120
<v Speaker 1>do most examples failed to achieve it? I'm not sure

0:20:58.160 --> 0:21:01.480
<v Speaker 1>in that study what definition they were working with, right,

0:21:01.520 --> 0:21:04.639
<v Speaker 1>I mean, I think that classic definition of is the

0:21:04.640 --> 0:21:07.840
<v Speaker 1>introduction of a new process or technology that undermines a

0:21:07.880 --> 0:21:11.520
<v Speaker 1>traditional industry. One thing I saw a stat last night.

0:21:11.560 --> 0:21:13.280
<v Speaker 1>I think it was just on Twitter, And so this

0:21:13.359 --> 0:21:16.240
<v Speaker 1>is like the worst kind of like journalism or punditry,

0:21:16.280 --> 0:21:18.720
<v Speaker 1>because I'm just mindlessly repeating something I saw it better.

0:21:19.280 --> 0:21:22.840
<v Speaker 1>But that something like the percentage of output in the

0:21:22.960 --> 0:21:27.320
<v Speaker 1>US economy that's done by like the top ten companies

0:21:27.720 --> 0:21:31.320
<v Speaker 1>is significantly bigger than it was ten or twenty years ago,

0:21:31.920 --> 0:21:36.200
<v Speaker 1>which sort of undermines this idea that technology is creating

0:21:36.240 --> 0:21:40.600
<v Speaker 1>this world. Really, incumbents are always collapsing in fact, you

0:21:40.680 --> 0:21:43.880
<v Speaker 1>look at the economic landscape and it seems to be

0:21:43.920 --> 0:21:49.719
<v Speaker 1>dominated by incumbents that are harder and harder to remove

0:21:49.760 --> 0:21:52.639
<v Speaker 1>from their perch or even look at something like a

0:21:52.680 --> 0:21:54.840
<v Speaker 1>lot of people have talked about this that if you

0:21:54.880 --> 0:21:58.480
<v Speaker 1>look at say the app store on your iPhone, the

0:21:58.520 --> 0:22:02.119
<v Speaker 1>top twenty five apps, almost everyone is either from Facebook,

0:22:02.640 --> 0:22:06.280
<v Speaker 1>Google or Amazon. There's actually and most the apps have

0:22:06.400 --> 0:22:09.480
<v Speaker 1>like one download or zero down right, and there's actually

0:22:09.720 --> 0:22:14.600
<v Speaker 1>very little churn of who's who's leading at the very top. Well,

0:22:14.640 --> 0:22:16.720
<v Speaker 1>I mean, I think that this part of what we're

0:22:16.720 --> 0:22:19.560
<v Speaker 1>trying to do with our Maintainers project. We're having the

0:22:19.640 --> 0:22:23.400
<v Speaker 1>second conference in April at Stevens, because we're just trying

0:22:23.440 --> 0:22:26.280
<v Speaker 1>to find more realistic and grounded ways of thinking about

0:22:26.280 --> 0:22:30.080
<v Speaker 1>the economy and technology. Right, So the kind of factoid

0:22:30.119 --> 0:22:32.159
<v Speaker 1>you just threw out there is exactly the kind of

0:22:32.160 --> 0:22:34.600
<v Speaker 1>thing we would point to and say, look at where

0:22:34.680 --> 0:22:38.720
<v Speaker 1>rhetoric is pushing us and thinking about the economy, and

0:22:38.720 --> 0:22:41.080
<v Speaker 1>then look at how the things are actually playing out

0:22:41.080 --> 0:22:44.760
<v Speaker 1>on the ground. So, in a sort of conclusion, what

0:22:44.840 --> 0:22:47.159
<v Speaker 1>do you let's talk about some goals. I mean, you

0:22:47.200 --> 0:22:51.320
<v Speaker 1>mentioned that like exploring the gap between our rhetoric and

0:22:51.720 --> 0:22:54.479
<v Speaker 1>what's actually happening. But what are a few things that

0:22:54.560 --> 0:22:58.320
<v Speaker 1>you'd like everyone to be thinking about and uh going

0:22:58.400 --> 0:23:01.040
<v Speaker 1>forward with this discussion because I think, ink, you know,

0:23:01.440 --> 0:23:04.000
<v Speaker 1>this is so novel, this idea to question the cult

0:23:04.040 --> 0:23:06.159
<v Speaker 1>of this that at this point you just want to

0:23:06.160 --> 0:23:08.560
<v Speaker 1>have the discussion about it. But what are some big

0:23:08.640 --> 0:23:10.760
<v Speaker 1>things that you'd really like people to be thinking about

0:23:10.800 --> 0:23:14.679
<v Speaker 1>specifically to reground the discussion in a more in a

0:23:14.720 --> 0:23:20.000
<v Speaker 1>productive way. I mean, so right, I mean, I think

0:23:20.040 --> 0:23:22.640
<v Speaker 1>the goal is to get people to think about what

0:23:22.720 --> 0:23:25.800
<v Speaker 1>technology is and what what it's doing in their lives.

0:23:26.359 --> 0:23:28.919
<v Speaker 1>So most of the technologies around us are very old,

0:23:29.160 --> 0:23:31.000
<v Speaker 1>you know. We can think of like box fans, which

0:23:31.040 --> 0:23:33.479
<v Speaker 1>have been around for a century and haven't changed. I

0:23:33.520 --> 0:23:35.879
<v Speaker 1>assembled a fan, uh the other day, and I was

0:23:35.880 --> 0:23:38.600
<v Speaker 1>pretty proud of myself because I'm not much of an assembler.

0:23:38.600 --> 0:23:40.560
<v Speaker 1>But I actually say so, I just want I just

0:23:40.600 --> 0:23:42.880
<v Speaker 1>want to get that in there for the record. So

0:23:42.920 --> 0:23:46.040
<v Speaker 1>I think it's about thinking thinking about technology in a

0:23:46.080 --> 0:23:48.800
<v Speaker 1>grounded way, remember reminding ourselves what it is, and then

0:23:48.920 --> 0:23:52.840
<v Speaker 1>reminding ourselves that what most people do in our society

0:23:52.920 --> 0:23:57.680
<v Speaker 1>is just keep this world going, feeding ourselves, feeding each other,

0:23:57.960 --> 0:24:01.160
<v Speaker 1>making sure things don't fall down on us. And yes,

0:24:01.280 --> 0:24:04.800
<v Speaker 1>innovation is important for the technological world around us, but

0:24:05.240 --> 0:24:07.040
<v Speaker 1>it doesn't play as big of a role as kind

0:24:07.080 --> 0:24:11.800
<v Speaker 1>of hypemongers want us to believe. Well, leave Insel, Professor

0:24:11.840 --> 0:24:15.160
<v Speaker 1>at the Steven's Institute of Technology. Thank you very much

0:24:15.200 --> 0:24:17.119
<v Speaker 1>for coming in. Thank you for having me forward to

0:24:17.359 --> 0:24:20.600
<v Speaker 1>your conferences coming up next spring. Yeah, that's right. What's

0:24:20.600 --> 0:24:24.119
<v Speaker 1>it called the maintainers too? Great? Well, we'll check it

0:24:24.160 --> 0:24:26.919
<v Speaker 1>out and um maybe we'll maybe I'll come down for it.

0:24:27.040 --> 0:24:30.000
<v Speaker 1>That sounds to send someone down and uh again, thank

0:24:30.000 --> 0:24:31.640
<v Speaker 1>you very much for coming in. Thank you very much

0:24:31.640 --> 0:24:42.760
<v Speaker 1>for having me. Uh so, Tracy, do you think I

0:24:43.040 --> 0:24:47.399
<v Speaker 1>totally abused my position by having one of my just

0:24:47.600 --> 0:24:50.840
<v Speaker 1>bringing one of my old middle school friends in. Yeah. Nepotism.

0:24:50.840 --> 0:24:56.000
<v Speaker 1>Nepotism right here. No, that that was totally interesting and

0:24:56.240 --> 0:24:59.640
<v Speaker 1>well worth a discussion and very as you said, very

0:24:59.720 --> 0:25:04.720
<v Speaker 1>very counterintuitive to the way that most people think about technology. Um,

0:25:04.720 --> 0:25:07.520
<v Speaker 1>but I expect it it might not be forever. Right.

0:25:07.640 --> 0:25:11.000
<v Speaker 1>You are seeing more people talking about the potential negative

0:25:11.240 --> 0:25:15.520
<v Speaker 1>effects of rapid technological change. Um, it's impact on productivity

0:25:15.560 --> 0:25:18.639
<v Speaker 1>as you mentioned, and also deflation. So who knows maybe

0:25:18.880 --> 0:25:21.880
<v Speaker 1>more people will come around to this view in the future. Yeah.

0:25:21.960 --> 0:25:24.639
<v Speaker 1>And one thing that you said, you said it's not intuitive,

0:25:24.680 --> 0:25:28.439
<v Speaker 1>and I agree. But you think back to even the

0:25:28.560 --> 0:25:33.000
<v Speaker 1>people that we celebrate in sort of the era of innovation,

0:25:33.119 --> 0:25:35.640
<v Speaker 1>like after the sixties when we first started talking about it.

0:25:36.080 --> 0:25:38.400
<v Speaker 1>I mean, I don't know exactly what was in Mark

0:25:38.480 --> 0:25:41.679
<v Speaker 1>Zuckerberg's head when he founded Facebook, but I doubt it

0:25:41.760 --> 0:25:43.680
<v Speaker 1>was him saying, oh, I want to be an innovator

0:25:43.720 --> 0:25:45.919
<v Speaker 1>and I want to be uh, I want to innovate.

0:25:45.920 --> 0:25:47.720
<v Speaker 1>It was like, oh, I want to create this cool

0:25:47.800 --> 0:25:52.320
<v Speaker 1>thing to uh, you know, meet people at my college

0:25:52.600 --> 0:25:57.080
<v Speaker 1>or uh, meet girls. I think it was specifically where

0:25:57.080 --> 0:26:01.400
<v Speaker 1>Steve Jobs wanted to simplified a phone whatever it is.

0:26:01.960 --> 0:26:04.960
<v Speaker 1>It does. None of these people that we revere as

0:26:05.240 --> 0:26:10.280
<v Speaker 1>great innovators probably were really excited about innovation itself as

0:26:10.320 --> 0:26:13.400
<v Speaker 1>a end. It was they were excited about some project

0:26:13.520 --> 0:26:16.520
<v Speaker 1>they were working on, and they were not the product

0:26:16.720 --> 0:26:18.679
<v Speaker 1>of you know, I want to I want to be

0:26:18.680 --> 0:26:21.639
<v Speaker 1>an innovator. I totally agree with that, But do you think, like,

0:26:22.400 --> 0:26:26.919
<v Speaker 1>were they excited about being maintainers like to use these

0:26:26.920 --> 0:26:28.960
<v Speaker 1>were Like, I don't think that was it either. I

0:26:28.960 --> 0:26:33.159
<v Speaker 1>think we have to find culturally maybe a middle ground

0:26:33.240 --> 0:26:36.560
<v Speaker 1>between innovation and maintenance. No, I think that's right. They

0:26:36.880 --> 0:26:40.800
<v Speaker 1>none of those folks seem like they wanted to be maintainers.

0:26:40.800 --> 0:26:44.120
<v Speaker 1>But it would be nice, as you say, if there

0:26:44.160 --> 0:26:46.080
<v Speaker 1>if we could have a world for both where we

0:26:46.119 --> 0:26:49.640
<v Speaker 1>obviously we celebrate the people who make inventions that change

0:26:49.640 --> 0:26:52.919
<v Speaker 1>our lives and the sort of the energy that that takes,

0:26:53.240 --> 0:26:56.560
<v Speaker 1>while also recognizing that most of the good things we

0:26:56.640 --> 0:27:00.920
<v Speaker 1>have in life are the product of people were entirelessly

0:27:01.040 --> 0:27:05.600
<v Speaker 1>to maintain our systems in in functional order. I like that.

0:27:05.600 --> 0:27:08.400
<v Speaker 1>That's well said. I mean I will just one last

0:27:08.400 --> 0:27:11.119
<v Speaker 1>thing I will say the next time, next time we

0:27:11.200 --> 0:27:14.399
<v Speaker 1>get a press release that contains both the words innovation

0:27:14.640 --> 0:27:18.880
<v Speaker 1>and disruption, I'm going to email a link to this podcast. Well.

0:27:18.920 --> 0:27:21.199
<v Speaker 1>On that note, this has been another edition of the

0:27:21.200 --> 0:27:24.560
<v Speaker 1>Odd Lots Podcast. I'm Joe Wisenthal. You can follow me

0:27:24.600 --> 0:27:27.760
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