1 00:00:01,200 --> 00:00:02,760 Speaker 1: Ron Andanian, I don't know if we don't want to 2 00:00:02,800 --> 00:00:04,880 Speaker 1: face order repair. We're just afraid of it. You know, 3 00:00:04,920 --> 00:00:06,720 Speaker 1: we got by with this and my dad did this, 4 00:00:06,760 --> 00:00:08,039 Speaker 1: and this is how it used to work, and this 5 00:00:08,080 --> 00:00:09,959 Speaker 1: is how it's gonna work. But the problem is, you know, 6 00:00:10,039 --> 00:00:19,239 Speaker 1: it's it's just not gonna last for long. The Car Doctor, 7 00:00:19,560 --> 00:00:23,840 Speaker 1: does this vehicle have a steering coupling? Because what you're 8 00:00:23,880 --> 00:00:28,360 Speaker 1: describing is arrusted or tight you joint coupling. Welcome to 9 00:00:28,440 --> 00:00:31,360 Speaker 1: the radio home of Ron and Anian the Car Doctor, 10 00:00:31,680 --> 00:00:35,880 Speaker 1: since this is where car owners the world overturned to 11 00:00:36,280 --> 00:00:40,520 Speaker 1: for their definitive opinion on automotive repair. If your mechanics 12 00:00:40,520 --> 00:00:43,159 Speaker 1: giving you a busy signal, pick up the phone and 13 00:00:43,200 --> 00:00:46,479 Speaker 1: call in. The garage doors are open, but I am 14 00:00:46,479 --> 00:00:49,040 Speaker 1: here to take your calls at eight five, five six 15 00:00:50,080 --> 00:00:56,520 Speaker 1: and now he running, Hey, is this your first time 16 00:00:57,080 --> 00:00:59,560 Speaker 1: getting your car fixed a repair shop? I mean, you know, 17 00:00:59,720 --> 00:01:02,960 Speaker 1: is it something that you've just never experienced before? Because 18 00:01:02,960 --> 00:01:04,880 Speaker 1: all of a sudden you're mechanic retired and now you've 19 00:01:04,880 --> 00:01:08,040 Speaker 1: got to go find a new mechanic. Oh my god, 20 00:01:08,160 --> 00:01:10,960 Speaker 1: the drama, the agony. We're gonna talk about how to 21 00:01:11,000 --> 00:01:12,880 Speaker 1: get over that and a whole bunch more of this 22 00:01:12,920 --> 00:01:14,560 Speaker 1: hour right here on the car doctor. But right now, 23 00:01:14,600 --> 00:01:16,760 Speaker 1: let's kick the garage doors open. Let's go to Sal 24 00:01:16,840 --> 00:01:20,800 Speaker 1: in Virginia. Fifty nine Caddy. Fifty nine Caddy and a 25 00:01:20,880 --> 00:01:23,480 Speaker 1: ticking sound. Sure, nothing like starting off the hour with 26 00:01:23,560 --> 00:01:26,679 Speaker 1: something easy. How are you, sal? And welcome to the show. 27 00:01:27,760 --> 00:01:29,840 Speaker 1: All right? Tell me, so, I got my car and 28 00:01:29,880 --> 00:01:32,720 Speaker 1: my dreams. I drove it back from Aspen, Colorado all 29 00:01:32,720 --> 00:01:36,040 Speaker 1: the way to Virginia. Cool. Uh, we're on a road 30 00:01:36,080 --> 00:01:38,880 Speaker 1: trip with my son anyway, So I wanted to years, well, 31 00:01:38,880 --> 00:01:41,000 Speaker 1: at least not gloss over that. Look. I may have 32 00:01:41,040 --> 00:01:43,560 Speaker 1: back up a second. Look, how cool that is? Right? 33 00:01:45,040 --> 00:01:50,440 Speaker 1: How old is your son? I guarantee you, all right 34 00:01:51,000 --> 00:01:53,960 Speaker 1: that he'll remember that for the rest of his life, 35 00:01:55,200 --> 00:01:57,600 Speaker 1: you know, above everything else, He'll he'll remember the time 36 00:01:57,600 --> 00:02:01,320 Speaker 1: he drove home from Aspen, Colorado. Um, you know, back 37 00:02:01,360 --> 00:02:03,520 Speaker 1: to Virginia with dad in the fifty nine Caddy. And 38 00:02:03,520 --> 00:02:05,680 Speaker 1: then that Caddy will become his car, and then it 39 00:02:05,680 --> 00:02:08,160 Speaker 1: will pass down. You've created a family tradition, whether you 40 00:02:08,240 --> 00:02:11,120 Speaker 1: realize it or not. And that's just great. I can't 41 00:02:11,120 --> 00:02:13,440 Speaker 1: tell you how great that is. That's just think we 42 00:02:13,480 --> 00:02:15,480 Speaker 1: had a lot of fun and they think the craziest 43 00:02:15,480 --> 00:02:17,320 Speaker 1: thing was the scariest. But I don't know if you 44 00:02:17,360 --> 00:02:21,040 Speaker 1: know anything about Independence Pass. Yeah, there's in places like 45 00:02:21,120 --> 00:02:24,200 Speaker 1: fourteen thousand feet so that things carburetted. So pull over 46 00:02:24,240 --> 00:02:27,280 Speaker 1: and change out their metering roads. Yeah, because it's it's 47 00:02:27,320 --> 00:02:29,079 Speaker 1: it's you're up so high it runs out of air. 48 00:02:29,639 --> 00:02:33,000 Speaker 1: Um if I remember right, If that's right, you know 49 00:02:33,600 --> 00:02:36,440 Speaker 1: the mixture, Yeah, the mixture goes off. So but anyway, 50 00:02:36,280 --> 00:02:37,840 Speaker 1: why are you here today? What can I do for you? 51 00:02:37,880 --> 00:02:39,160 Speaker 1: How can I help? Well, I mean, like I said, 52 00:02:39,160 --> 00:02:41,120 Speaker 1: it maybe across the country, so it can't be that bad. 53 00:02:41,160 --> 00:02:45,240 Speaker 1: But like I said, but it basically it did this 54 00:02:45,280 --> 00:02:46,720 Speaker 1: all the way back and it's a scared the head 55 00:02:46,760 --> 00:02:48,800 Speaker 1: out of me the entire trip. But it's basically you 56 00:02:48,840 --> 00:02:51,400 Speaker 1: get it up to speed. Um, you know on the 57 00:02:51,680 --> 00:02:54,720 Speaker 1: state you're flying down, it's okay. The carburetor has been 58 00:02:54,760 --> 00:02:57,959 Speaker 1: changed that on. It's six eldebrock and they got a 59 00:02:58,000 --> 00:03:01,400 Speaker 1: spark box on it. It's also got to electric fuel 60 00:03:01,440 --> 00:03:05,520 Speaker 1: poph eight cylinder. Of course. Anyway, it's just it's not 61 00:03:05,600 --> 00:03:07,880 Speaker 1: that really knocking. It's not really a ticking when when 62 00:03:07,919 --> 00:03:09,960 Speaker 1: you get up to high speed, and then I can 63 00:03:10,000 --> 00:03:11,639 Speaker 1: cure it. You know, when you slow down, it's like 64 00:03:11,680 --> 00:03:13,840 Speaker 1: a it's like a clacking or something in the engine, 65 00:03:14,360 --> 00:03:16,639 Speaker 1: and you know, it scares the heck enemy. But eventually 66 00:03:16,680 --> 00:03:18,880 Speaker 1: it stopped. But the thing is, it's like when you 67 00:03:18,919 --> 00:03:22,280 Speaker 1: have it on the highway, that's that's you know, it 68 00:03:22,360 --> 00:03:24,320 Speaker 1: seems like that's what does it? So I just don't 69 00:03:24,320 --> 00:03:25,720 Speaker 1: know what's going on, Like I said, I don't know 70 00:03:26,720 --> 00:03:28,400 Speaker 1: you know what's going on or you know how much 71 00:03:28,400 --> 00:03:30,480 Speaker 1: you know how much highway driving I should do before 72 00:03:30,520 --> 00:03:32,680 Speaker 1: I know what's going on. Well, so, so what you're 73 00:03:32,680 --> 00:03:34,960 Speaker 1: really describing is you've got a ticking or a knocking 74 00:03:35,080 --> 00:03:37,040 Speaker 1: or well not even not a knock. Maybe knock is 75 00:03:37,080 --> 00:03:39,160 Speaker 1: a harsh word, but you've got a ticking or a 76 00:03:39,240 --> 00:03:43,520 Speaker 1: tapping sound coming out of the engine. Now deep Now 77 00:03:43,800 --> 00:03:46,680 Speaker 1: you don't hear it at highway speed. What's your definition 78 00:03:46,680 --> 00:03:51,680 Speaker 1: of highway speed? So? Well, anywhere? Well anyway, I said, Well, 79 00:03:52,240 --> 00:03:54,040 Speaker 1: I try to keep it around sixty because I guess 80 00:03:54,080 --> 00:03:56,160 Speaker 1: I kept scaring me. But you know I had it 81 00:03:56,240 --> 00:03:57,920 Speaker 1: up to seven. He had it up eighty, you know, 82 00:03:57,920 --> 00:03:59,920 Speaker 1: because you know, coming back across the country, those speeds 83 00:03:59,920 --> 00:04:03,080 Speaker 1: are you know, pretty high, but maybe even head up 84 00:04:03,080 --> 00:04:04,720 Speaker 1: to eighty five and there's no like, you know, I 85 00:04:04,760 --> 00:04:06,640 Speaker 1: don't hear like the engine like, oh my god, something's 86 00:04:06,640 --> 00:04:08,720 Speaker 1: gonna happen, but it just um and you don't even 87 00:04:08,800 --> 00:04:11,240 Speaker 1: really hear it. And even when you're reving it, like 88 00:04:11,280 --> 00:04:13,240 Speaker 1: if you're just in your driveway reving it, even when 89 00:04:13,240 --> 00:04:16,720 Speaker 1: it's warmed up, there's no noise. So then so I'm 90 00:04:16,760 --> 00:04:20,039 Speaker 1: just trying to understand the noises there at higher speeds 91 00:04:20,400 --> 00:04:26,040 Speaker 1: versus lower speeds. Say, I really can't hear it at 92 00:04:26,040 --> 00:04:27,720 Speaker 1: the higher speeds, but I start to hear it when 93 00:04:27,720 --> 00:04:29,560 Speaker 1: I come down off the interstate, Like I don't hear 94 00:04:29,600 --> 00:04:31,560 Speaker 1: anything when I mean, even if I put the windows 95 00:04:31,560 --> 00:04:33,640 Speaker 1: down and try to really listen, I think it may 96 00:04:33,720 --> 00:04:38,039 Speaker 1: be there. But it's not like it's not overbearing or anything. 97 00:04:38,080 --> 00:04:41,039 Speaker 1: I mean, it's so when So when exactly do you 98 00:04:41,120 --> 00:04:44,359 Speaker 1: hear it? When I come down off the interstate and 99 00:04:44,400 --> 00:04:46,000 Speaker 1: I can hear like the other cars next to me, 100 00:04:46,040 --> 00:04:47,800 Speaker 1: I can kind of hear it bouncing off their car, 101 00:04:47,880 --> 00:04:50,320 Speaker 1: the noise like that ticking like that that do you 102 00:04:50,320 --> 00:04:52,640 Speaker 1: hear it when you're when you're sitting there at idle 103 00:04:54,120 --> 00:04:56,400 Speaker 1: If I keep it local and I don't cat on 104 00:04:56,480 --> 00:05:00,160 Speaker 1: the interstate. I can rev it up, I can drive 105 00:05:00,240 --> 00:05:02,520 Speaker 1: it around. I could do forty five around neighborhood and 106 00:05:02,680 --> 00:05:03,840 Speaker 1: I don't hear it at all. You don't hear it 107 00:05:03,880 --> 00:05:06,920 Speaker 1: at all? Okay. If you put it on a lift, 108 00:05:07,839 --> 00:05:11,120 Speaker 1: obviously a hoist lift and drive the car forty then 109 00:05:11,200 --> 00:05:14,360 Speaker 1: forty five, then fifty, then sixty, do you hear the noise? 110 00:05:15,360 --> 00:05:17,279 Speaker 1: I've never done that, all right, So that would be 111 00:05:17,320 --> 00:05:19,640 Speaker 1: what I'd want to know. Is it related to load? 112 00:05:19,720 --> 00:05:22,400 Speaker 1: Is it related to speed? I'm trying to discern which 113 00:05:22,440 --> 00:05:25,320 Speaker 1: is which? Do you have a mechanical pressure gage? Did they? 114 00:05:25,360 --> 00:05:28,599 Speaker 1: Did they add any extra gauges to this vehicle? I 115 00:05:28,720 --> 00:05:31,200 Speaker 1: just I just last week I put an oil pressure 116 00:05:31,200 --> 00:05:32,760 Speaker 1: gage on it. And it it seems because I also have 117 00:05:32,800 --> 00:05:35,599 Speaker 1: a sixty three caddy and the pressure is around thirty 118 00:05:36,440 --> 00:05:38,520 Speaker 1: and then it goes down to about fifteen, which seems 119 00:05:38,560 --> 00:05:42,080 Speaker 1: about the same as the sixty three, right, But I 120 00:05:42,080 --> 00:05:45,719 Speaker 1: would I would expect oil pressure to rise as engine 121 00:05:45,760 --> 00:05:48,599 Speaker 1: speed goes up, not go down. When I read it, 122 00:05:48,640 --> 00:05:50,880 Speaker 1: it goes up to about the highest or it goes 123 00:05:50,920 --> 00:05:54,479 Speaker 1: around thirty. Okay, So you're saying it starts at fifteen 124 00:05:54,520 --> 00:05:56,920 Speaker 1: and goes to thirty. Oh no, no, when you're starting. No, 125 00:05:57,040 --> 00:05:59,320 Speaker 1: note that it goes down to fifteen once you're you know, 126 00:05:59,400 --> 00:06:00,960 Speaker 1: once you're warm up in your righting line. But now 127 00:06:01,160 --> 00:06:02,599 Speaker 1: in the beginning, when you started right up, you're right 128 00:06:02,600 --> 00:06:04,760 Speaker 1: about thirty. Right. But then once it's warmed up and 129 00:06:04,760 --> 00:06:08,520 Speaker 1: you're driving down the road, when the ticking occurs, I 130 00:06:08,560 --> 00:06:10,240 Speaker 1: haven't actually got it on the highway since I put 131 00:06:10,279 --> 00:06:13,839 Speaker 1: the oil pressure gage on me. Because that's what I 132 00:06:13,880 --> 00:06:15,880 Speaker 1: want to know. Listen, think of it. Think of it 133 00:06:15,920 --> 00:06:18,640 Speaker 1: like this, if you went to the dark doctor and said, Doc, 134 00:06:18,680 --> 00:06:20,719 Speaker 1: I'm okay walking, but as soon as I start running, 135 00:06:20,760 --> 00:06:23,640 Speaker 1: my heart starts to pound, and it's it's, it's, it's, 136 00:06:23,760 --> 00:06:25,920 Speaker 1: it's under durest and I can't figure out what's wrong 137 00:06:25,960 --> 00:06:28,200 Speaker 1: with me. He's gonna want to look at you from 138 00:06:28,240 --> 00:06:31,840 Speaker 1: the perspective of what's going on under those conditions. So 139 00:06:31,880 --> 00:06:34,720 Speaker 1: that's what you've got to do, all right. If if 140 00:06:34,760 --> 00:06:36,560 Speaker 1: you get this, if you get this up to sixty, 141 00:06:36,600 --> 00:06:38,559 Speaker 1: which I'm sure is fairly easy to do, and pop 142 00:06:38,560 --> 00:06:42,400 Speaker 1: it into neutral, does the ticking is the ticking still? 143 00:06:42,440 --> 00:06:45,440 Speaker 1: Their engine speed is? Actually, yes, it is, and that 144 00:06:45,440 --> 00:06:47,360 Speaker 1: that is actually that's the crap, I actually have done 145 00:06:47,360 --> 00:06:48,640 Speaker 1: that on the way back. I did do I put 146 00:06:48,640 --> 00:06:50,599 Speaker 1: it in neutral. Se can hear it right? Sat my 147 00:06:50,600 --> 00:06:52,279 Speaker 1: head out the window when I was hearing it, and 148 00:06:52,360 --> 00:06:53,680 Speaker 1: I want to so I want to know. So if 149 00:06:53,720 --> 00:06:56,359 Speaker 1: you can hear it, okay, So then follow my argument. 150 00:06:56,440 --> 00:06:58,480 Speaker 1: If you can hear it at idle coasting down the 151 00:06:58,560 --> 00:07:02,520 Speaker 1: road at sixty, but you can't hear it at idle 152 00:07:03,880 --> 00:07:05,800 Speaker 1: sitting in front of your house with it warmed up, 153 00:07:06,520 --> 00:07:09,400 Speaker 1: it's got to be speed related, not engine load related, 154 00:07:11,000 --> 00:07:17,080 Speaker 1: right all right? So at that point is it you know? 155 00:07:17,440 --> 00:07:20,280 Speaker 1: Is it a rock? And attire? Not to make this simple, 156 00:07:20,720 --> 00:07:23,000 Speaker 1: because you would think you should hear that cruising down 157 00:07:23,000 --> 00:07:26,080 Speaker 1: at slower speeds too. But that's why I say, you know, 158 00:07:26,280 --> 00:07:29,080 Speaker 1: can we can we duplicate it up in the air. 159 00:07:29,560 --> 00:07:31,200 Speaker 1: At least if we can hear it up in the 160 00:07:31,240 --> 00:07:33,440 Speaker 1: air on a lift, it would be easier for someone, 161 00:07:33,920 --> 00:07:35,520 Speaker 1: you know, the cars running up on the lift. It's 162 00:07:35,520 --> 00:07:38,119 Speaker 1: making the sound tick tick tik tik tik. Walk around? 163 00:07:38,240 --> 00:07:40,160 Speaker 1: Is it front? Is it back? Is it underneath? Is 164 00:07:40,160 --> 00:07:42,640 Speaker 1: it up top? At least it gives you a direction 165 00:07:43,600 --> 00:07:47,320 Speaker 1: pointed towards if you follow my drift, and if I 166 00:07:47,400 --> 00:07:49,200 Speaker 1: drive it on the interstate. If I come back, I 167 00:07:49,240 --> 00:07:51,720 Speaker 1: put it my drive, We'll hear it and it'll scare me. 168 00:07:51,720 --> 00:07:53,000 Speaker 1: I's like I was just gonna stick around. Then all 169 00:07:53,000 --> 00:07:54,680 Speaker 1: of a sudden it stopped and then the idle was 170 00:07:54,680 --> 00:07:57,120 Speaker 1: back then only it's fine. I was wondering if it 171 00:07:57,160 --> 00:07:59,120 Speaker 1: was it was a fuel air mixture problem. Maybe the 172 00:07:59,160 --> 00:08:04,680 Speaker 1: carburetor is not without hearing it, you know, a mechanical noises, 173 00:08:04,680 --> 00:08:09,320 Speaker 1: a mechanical noise now, you know, not remembering fifty nine 174 00:08:09,320 --> 00:08:11,320 Speaker 1: caddies that well because it wasn't it was a little 175 00:08:11,360 --> 00:08:15,000 Speaker 1: bit before yesterday. Um, is there any type of a 176 00:08:15,040 --> 00:08:18,720 Speaker 1: mechanical level ride or air ride pump on this vehicle 177 00:08:18,800 --> 00:08:21,520 Speaker 1: for the suspension, and whether it was their factory or 178 00:08:21,560 --> 00:08:25,520 Speaker 1: whether there has somebody modified something and added something to it? 179 00:08:27,560 --> 00:08:32,920 Speaker 1: So pretty generic, there's no like bells or whistles. I remember, 180 00:08:33,640 --> 00:08:37,680 Speaker 1: We're pretty basic. But again, did somebody modify something and 181 00:08:37,760 --> 00:08:41,240 Speaker 1: add something to this that you know, we we we 182 00:08:41,360 --> 00:08:44,920 Speaker 1: forget that fifty nine was you know, almost seventy years ago. 183 00:08:45,440 --> 00:08:47,920 Speaker 1: A lot of a lot of things have transpired since then. 184 00:08:47,960 --> 00:08:49,920 Speaker 1: Did somebody put a level ride compressor on this in 185 00:08:49,960 --> 00:08:52,520 Speaker 1: air suspension? You may not be aware of and it's 186 00:08:52,520 --> 00:08:55,240 Speaker 1: a it's a ticking level ride pump. I mean, and 187 00:08:55,360 --> 00:08:56,800 Speaker 1: again I could be I could be way out in 188 00:08:56,840 --> 00:08:58,720 Speaker 1: the left field here. I'm just trying to point out 189 00:08:58,760 --> 00:09:01,679 Speaker 1: that don'tus assume that what you're hearing is a stock 190 00:09:01,760 --> 00:09:04,280 Speaker 1: fifty nine caddy worn out part kind of a sound. 191 00:09:05,400 --> 00:09:09,480 Speaker 1: Assume the impossible, and once you eliminate that, then the 192 00:09:09,520 --> 00:09:12,400 Speaker 1: obvious will be all that's left. Well, I got one 193 00:09:12,400 --> 00:09:15,800 Speaker 1: more question for do you think that the spark box 194 00:09:15,840 --> 00:09:19,280 Speaker 1: could be malfunctioning if it's got an MSD spark box 195 00:09:19,320 --> 00:09:21,320 Speaker 1: and an MSDD. I know they put an MSD distributor 196 00:09:21,360 --> 00:09:22,720 Speaker 1: in it. Do you think made the spark could it? 197 00:09:22,720 --> 00:09:25,439 Speaker 1: Could that be a possible. Yeah, But to the point 198 00:09:25,520 --> 00:09:28,160 Speaker 1: that what it's making the engine knock, it's it's creating 199 00:09:28,200 --> 00:09:32,120 Speaker 1: a spark knock type of sound under load something like that. 200 00:09:32,160 --> 00:09:36,080 Speaker 1: I mean, like you ruin those lines, It's possible. Um, 201 00:09:36,120 --> 00:09:38,880 Speaker 1: but you know the difference between but you said you 202 00:09:39,000 --> 00:09:41,680 Speaker 1: heard it cruising it idle or you said you heard 203 00:09:41,679 --> 00:09:46,440 Speaker 1: it in Idol with the car cruising at speed. That's right, 204 00:09:46,600 --> 00:09:50,160 Speaker 1: you did say that. So if it's there, then you 205 00:09:50,200 --> 00:09:53,040 Speaker 1: know it wouldn't matter at that point, so I would think, No, 206 00:09:53,400 --> 00:09:55,280 Speaker 1: I'll tell you one thing though, you're you're saying this 207 00:09:55,320 --> 00:09:58,720 Speaker 1: as an MSD spark box mounted to the firewall. Yeah, 208 00:09:58,840 --> 00:10:03,120 Speaker 1: i'd throw that away, Um, I really would. I'd go 209 00:10:03,240 --> 00:10:05,760 Speaker 1: find a stock fifty nine Cadillac distributor, put a set 210 00:10:05,760 --> 00:10:08,520 Speaker 1: of points in it or something else after market that 211 00:10:08,559 --> 00:10:10,640 Speaker 1: will work. And there's got to be something better, more 212 00:10:10,679 --> 00:10:13,200 Speaker 1: reliable than that. I've got ms D stuff in the 213 00:10:13,200 --> 00:10:15,360 Speaker 1: hot rod in every couple of years, I'm putting distributors 214 00:10:15,360 --> 00:10:17,679 Speaker 1: in because of the problems I have. Uh well, I 215 00:10:17,720 --> 00:10:20,320 Speaker 1: take that. But yeah, with the MSD stuff, UM, I 216 00:10:20,400 --> 00:10:22,320 Speaker 1: just don't see it holding up well on the street 217 00:10:23,040 --> 00:10:25,680 Speaker 1: my experience, So I you know, I'm basing it off 218 00:10:25,679 --> 00:10:27,680 Speaker 1: of that. So I would tell you, you know, a 219 00:10:27,720 --> 00:10:32,800 Speaker 1: fifty nine Caddies like a fifty five Chevy mechanical basic simple, 220 00:10:33,360 --> 00:10:35,200 Speaker 1: and um, I would tell you that you're better off 221 00:10:35,200 --> 00:10:37,120 Speaker 1: doing it that way. Call me back when you find out. 222 00:10:37,120 --> 00:10:39,240 Speaker 1: I'm curious what the tick tick tick is eight five 223 00:10:39,760 --> 00:10:42,360 Speaker 1: six zero nine zero zero ronating the car doctor. Coming 224 00:10:42,400 --> 00:10:59,440 Speaker 1: back right after this when you get keep number hand 225 00:10:59,600 --> 00:11:03,679 Speaker 1: eight five five zero zero zero for when you really 226 00:11:03,720 --> 00:11:07,000 Speaker 1: need advice on your car here's Rock. Hey, you know 227 00:11:07,000 --> 00:11:09,720 Speaker 1: it's just two weeks away. We're gonna be down there 228 00:11:09,800 --> 00:11:12,800 Speaker 1: Virginia Beach November sixteenth at the Virginia Beach Convention Center 229 00:11:13,120 --> 00:11:15,959 Speaker 1: for the Coastal Virginia Auto Show, put on by AM 230 00:11:16,040 --> 00:11:18,959 Speaker 1: seven nine w n I S News talk down their 231 00:11:19,000 --> 00:11:21,240 Speaker 1: courtesis and clare communication. So we're looking forward to that. 232 00:11:21,320 --> 00:11:23,560 Speaker 1: We're doing a live broadcast down there from the show 233 00:11:23,559 --> 00:11:26,839 Speaker 1: floor two to four pm on Saturday, and uh, surrounded 234 00:11:26,840 --> 00:11:30,480 Speaker 1: by antiques, hot rocks, classics, motorcycles. The Hooter girls are 235 00:11:30,480 --> 00:11:32,600 Speaker 1: gonna be there, um, which is why we're not bringing 236 00:11:32,640 --> 00:11:34,600 Speaker 1: Tom because you know how Tom is. He he can't 237 00:11:34,600 --> 00:11:37,959 Speaker 1: control himself. And uh, you know the ax throwing another 238 00:11:38,120 --> 00:11:40,400 Speaker 1: maybe we should bring Tom. Tom, let me throw the axe. 239 00:11:40,600 --> 00:11:42,360 Speaker 1: You know I should bring Tom for that. I bet 240 00:11:42,400 --> 00:11:44,520 Speaker 1: you Tom, I can probably learn ax throwing. Yeah, let's see. 241 00:11:44,520 --> 00:11:46,640 Speaker 1: How hard could that be? But we're looking forward to 242 00:11:46,840 --> 00:11:48,640 Speaker 1: just two weeks away and think we can bring Mike. 243 00:11:48,720 --> 00:11:50,040 Speaker 1: I throw the exit here. Well, I was thinking to 244 00:11:50,120 --> 00:11:51,360 Speaker 1: throw in the ax at the two of you, but 245 00:11:51,400 --> 00:11:53,600 Speaker 1: then there'd be no show, so that wouldn't really work. 246 00:11:53,679 --> 00:11:55,800 Speaker 1: But it should be a good time. November sixteenth, If 247 00:11:55,800 --> 00:11:58,480 Speaker 1: you're into Virginia, if you're at the Virginia Beach Convention Center. 248 00:11:58,679 --> 00:12:01,040 Speaker 1: We look forward to seeing everybody as we put out 249 00:12:01,040 --> 00:12:03,560 Speaker 1: a lot of broadcast reporting on the show's events. Let's 250 00:12:03,600 --> 00:12:05,959 Speaker 1: get over to Richard in New Jersey. O two is 251 00:12:06,040 --> 00:12:09,720 Speaker 1: Suzu and some questions about cylinder heads leaking oil. Richard, 252 00:12:10,440 --> 00:12:12,360 Speaker 1: how are you, sir? You realize this car is eighteen 253 00:12:12,440 --> 00:12:16,079 Speaker 1: years old, right, yes, but the problem occurred after the 254 00:12:16,160 --> 00:12:19,120 Speaker 1: vehicle was zing about two to three years old, and 255 00:12:19,160 --> 00:12:21,920 Speaker 1: it has a vehicle and was just curious as to 256 00:12:22,000 --> 00:12:24,360 Speaker 1: what your thoughts were about why the repair could never 257 00:12:24,400 --> 00:12:27,040 Speaker 1: be done, and and they kept telling me that there 258 00:12:27,080 --> 00:12:29,400 Speaker 1: was nothing wrong with the cylinder head. So the vehicle 259 00:12:29,440 --> 00:12:31,840 Speaker 1: had about forty five thousand miles on it, The engine 260 00:12:31,840 --> 00:12:36,079 Speaker 1: was performing perfectly fine. It had never been it never overheated, 261 00:12:36,440 --> 00:12:39,240 Speaker 1: there were never any malfunctions with the vehicle. And I 262 00:12:39,400 --> 00:12:42,440 Speaker 1: just happened to notice that, uh, it was not dripping 263 00:12:42,440 --> 00:12:45,480 Speaker 1: on my driveway. I just stuck my head under the 264 00:12:45,559 --> 00:12:47,920 Speaker 1: vehicle one day and I saw that the entire left 265 00:12:47,920 --> 00:12:50,600 Speaker 1: side was coated with oil and was going over the 266 00:12:50,600 --> 00:12:54,480 Speaker 1: transmission and so it was under warranty. I brought it 267 00:12:54,480 --> 00:12:58,920 Speaker 1: to and Zuza dealer at that time, and they corroborated 268 00:12:58,960 --> 00:13:02,559 Speaker 1: what I said, and they took it apart, and they 269 00:13:02,640 --> 00:13:04,199 Speaker 1: took the celin the head off, and it was only 270 00:13:04,280 --> 00:13:07,680 Speaker 1: leaking oil, not coolant, and they said they couldn't find 271 00:13:07,679 --> 00:13:10,640 Speaker 1: anything wrong with it, and so they put it back 272 00:13:10,640 --> 00:13:15,480 Speaker 1: together again with the new UH gasket and um. I 273 00:13:15,559 --> 00:13:17,520 Speaker 1: asked for the old parts at the time, and I remember, 274 00:13:17,559 --> 00:13:19,960 Speaker 1: if my memory serves me, I believe that it was 275 00:13:19,960 --> 00:13:23,560 Speaker 1: a very unusual design. It reminded me of the two 276 00:13:23,559 --> 00:13:26,480 Speaker 1: pages in the book. And maybe I'm wrong in terms 277 00:13:26,480 --> 00:13:28,520 Speaker 1: of my memory on that issue. But they put it 278 00:13:28,559 --> 00:13:30,760 Speaker 1: back together again. They said there was nothing else wrong. 279 00:13:31,000 --> 00:13:35,040 Speaker 1: Another twenty thousand miles went by and it started to 280 00:13:35,120 --> 00:13:37,360 Speaker 1: leak again. I took it to a different Zoza dealer 281 00:13:37,400 --> 00:13:41,319 Speaker 1: at that time, and they told me that the reason 282 00:13:41,360 --> 00:13:43,920 Speaker 1: why it was happening the second time was because when 283 00:13:43,920 --> 00:13:47,800 Speaker 1: the original repair was made, since it's an aluminium engine, 284 00:13:47,840 --> 00:13:51,440 Speaker 1: aluminum block and heads, that the first dealer did not 285 00:13:51,720 --> 00:13:56,120 Speaker 1: use new head bolts, and that was the reason why 286 00:13:56,120 --> 00:13:58,319 Speaker 1: it happened the second time. They repaired it again a 287 00:13:58,440 --> 00:14:01,880 Speaker 1: second time with priest umably new headbolts, and it happened 288 00:14:01,880 --> 00:14:04,199 Speaker 1: again a third time, it was still on the warranty 289 00:14:04,240 --> 00:14:07,040 Speaker 1: and the vehicle was performing perfectly fine, and the consumption 290 00:14:07,080 --> 00:14:10,480 Speaker 1: of oil was not really excessive. It was just there 291 00:14:10,559 --> 00:14:14,520 Speaker 1: this problem. And then they chard wasn't Richard? Was it? 292 00:14:14,559 --> 00:14:18,120 Speaker 1: Was it leaking the oil or consuming the oil? Leaking 293 00:14:18,160 --> 00:14:20,520 Speaker 1: the oil okay, out of the valve cover gasket, or 294 00:14:20,560 --> 00:14:23,000 Speaker 1: between the head and the block, between the cylin, the 295 00:14:23,040 --> 00:14:27,160 Speaker 1: head and the block. So when they did the repair, 296 00:14:27,240 --> 00:14:29,120 Speaker 1: did they do any sort of machine work? And we 297 00:14:29,200 --> 00:14:30,840 Speaker 1: have to guess a little bit here. Obviously this is 298 00:14:30,880 --> 00:14:33,840 Speaker 1: fifteen years ago. Um, yeah, no, no, no, I remember 299 00:14:34,040 --> 00:14:38,880 Speaker 1: very well because because this happened three times and they checked. 300 00:14:39,120 --> 00:14:41,000 Speaker 1: They said they sent the soil in the head to 301 00:14:41,160 --> 00:14:44,120 Speaker 1: three different machine shops to check and make sure that 302 00:14:44,160 --> 00:14:47,120 Speaker 1: it was not warped. And they said it wasn't warped. 303 00:14:47,120 --> 00:14:50,400 Speaker 1: And nobody could ever tell me why this had occurred. 304 00:14:50,400 --> 00:14:53,400 Speaker 1: And I suggested to them, perhaps the block was not 305 00:14:53,560 --> 00:14:57,000 Speaker 1: true exactly. So did anybody check the block? No, they didn't. 306 00:14:57,000 --> 00:15:00,280 Speaker 1: They they said that they put a plane they and 307 00:15:00,280 --> 00:15:02,200 Speaker 1: they you know, but it was never in a machine shop. 308 00:15:02,280 --> 00:15:03,960 Speaker 1: That they never pull the engine out of the kind 309 00:15:03,960 --> 00:15:06,280 Speaker 1: of vehicles. So it was just a sill in the head, 310 00:15:06,840 --> 00:15:09,240 Speaker 1: and I was curious about what your thoughts were about that. 311 00:15:09,400 --> 00:15:12,440 Speaker 1: As to every everything we just said, I would I 312 00:15:12,440 --> 00:15:14,520 Speaker 1: would think, first of all, we have to have the conversation. 313 00:15:14,560 --> 00:15:16,680 Speaker 1: You know, what's what's the skill level set of the 314 00:15:16,720 --> 00:15:18,760 Speaker 1: technician working on it. And I'm not gonna say the 315 00:15:18,760 --> 00:15:21,680 Speaker 1: technician did right or wrong. But you know, if if 316 00:15:21,720 --> 00:15:23,560 Speaker 1: if the car is not put back together and the 317 00:15:23,600 --> 00:15:26,240 Speaker 1: repairs not holding up, we've did somebody miss a step, 318 00:15:26,280 --> 00:15:29,760 Speaker 1: did somebody not tork something properly? Not replacing head bolts? 319 00:15:29,760 --> 00:15:32,880 Speaker 1: If as Suzu required headbolts to be replaced, and it 320 00:15:33,000 --> 00:15:35,840 Speaker 1: stated that in the service manual. And I've seen a 321 00:15:35,840 --> 00:15:38,480 Speaker 1: couple of cases on aluminum head and block situations where 322 00:15:38,520 --> 00:15:40,680 Speaker 1: they call for that. They you know, the head bolts 323 00:15:40,760 --> 00:15:43,440 Speaker 1: once they're unsprung, they've they're sprung, use fresh ones. I 324 00:15:43,440 --> 00:15:46,360 Speaker 1: get that. That's a clampload issue. Um yeah, it's gonna 325 00:15:46,360 --> 00:15:48,480 Speaker 1: come down to either assembly or it's gonna come down 326 00:15:48,520 --> 00:15:51,080 Speaker 1: to how was the block prepped or how was the 327 00:15:51,120 --> 00:15:56,240 Speaker 1: block checked for square? And you know it's as simple 328 00:15:56,280 --> 00:15:58,920 Speaker 1: as that, I mean, no more, no less. You know, 329 00:15:58,920 --> 00:16:00,880 Speaker 1: if they can't get it to see you are you 330 00:16:01,480 --> 00:16:04,600 Speaker 1: are you commiliar with a design issue with the gasket 331 00:16:05,080 --> 00:16:06,960 Speaker 1: head gats. It was it was a two or three 332 00:16:07,000 --> 00:16:09,720 Speaker 1: part gasket. It was, it was, it was real thin. 333 00:16:09,800 --> 00:16:11,480 Speaker 1: I remember looking at it the first time I saw 334 00:16:11,560 --> 00:16:14,240 Speaker 1: one that I said to myself, you know, it almost 335 00:16:14,240 --> 00:16:17,720 Speaker 1: reminded me of a blade of grass between your thumbs 336 00:16:17,760 --> 00:16:19,120 Speaker 1: when you were a high school When you're a kid 337 00:16:19,120 --> 00:16:21,240 Speaker 1: in school, you'd blow air you you'd get it to 338 00:16:21,320 --> 00:16:23,760 Speaker 1: shrill and you know, make noise because it just it 339 00:16:23,840 --> 00:16:27,960 Speaker 1: was a multi layered um head gasket. For lack. It wasn't. 340 00:16:28,000 --> 00:16:31,280 Speaker 1: It wasn't a solid one piece gasket. And if memory 341 00:16:31,320 --> 00:16:34,440 Speaker 1: serves me correct, before Susan left the market, they reverted 342 00:16:34,440 --> 00:16:37,080 Speaker 1: a couple of model years later to a solid one 343 00:16:37,120 --> 00:16:41,000 Speaker 1: piece gasket designed because of the problematic nature of those. So, 344 00:16:41,560 --> 00:16:43,360 Speaker 1: you know, there's a lot this could be. This could 345 00:16:43,360 --> 00:16:45,560 Speaker 1: be a head gasket, this could be blocked, this could 346 00:16:45,560 --> 00:16:47,960 Speaker 1: be um you know, just in the way the tech 347 00:16:48,200 --> 00:16:50,400 Speaker 1: was assembling it. Do you still have the car today? 348 00:16:50,840 --> 00:16:56,520 Speaker 1: I do, and it's strivable and it does again, you know, 349 00:16:56,680 --> 00:16:59,160 Speaker 1: use some oil. It's not burning it, it's it's just 350 00:16:59,680 --> 00:17:01,880 Speaker 1: it may some mess over the transmission because when you're 351 00:17:01,920 --> 00:17:05,800 Speaker 1: driving the wind blows the uh, the the oil backwards, 352 00:17:05,840 --> 00:17:08,959 Speaker 1: and so I was just curious as to you know 353 00:17:09,000 --> 00:17:10,879 Speaker 1: what your thoughts were. I mean, I'll tell you this, 354 00:17:10,920 --> 00:17:13,800 Speaker 1: I would never take it apart because I would almost 355 00:17:13,840 --> 00:17:16,040 Speaker 1: be willing to bet you couldn't find parts for that 356 00:17:16,119 --> 00:17:18,480 Speaker 1: if your life depended on it. Right, I'm just using 357 00:17:18,520 --> 00:17:20,840 Speaker 1: the vehicle. It's otherwise running fine. And the other question 358 00:17:20,880 --> 00:17:23,879 Speaker 1: I had very quickly, but still gas. Why do the 359 00:17:23,920 --> 00:17:28,040 Speaker 1: Boxer engines on the Impressive and the Subaru models? Uh? 360 00:17:28,600 --> 00:17:30,639 Speaker 1: Why do they? Why do they tear up cooling? Why 361 00:17:30,680 --> 00:17:33,840 Speaker 1: do they tear up head gaskets? Yeah, I mean if 362 00:17:33,840 --> 00:17:36,040 Speaker 1: it's inherent the sign of the Boxer engine or is 363 00:17:36,480 --> 00:17:38,280 Speaker 1: I don't think it's the Boxer engine. I think it's 364 00:17:38,280 --> 00:17:40,440 Speaker 1: the way. I think it's the material subru is using 365 00:17:40,480 --> 00:17:42,240 Speaker 1: to make their head gas gets out of. I also 366 00:17:42,320 --> 00:17:45,239 Speaker 1: think it's the type of material that there are, not 367 00:17:45,280 --> 00:17:47,439 Speaker 1: the type of material, But I believe it's got to 368 00:17:47,440 --> 00:17:50,280 Speaker 1: do with the type of coolant it's being applaued. If 369 00:17:50,320 --> 00:17:53,200 Speaker 1: you follow Subaru at all, you'll see that they're changing 370 00:17:53,920 --> 00:17:57,000 Speaker 1: they're coolant um. I believe they changed it from the 371 00:17:57,000 --> 00:17:58,520 Speaker 1: green to the blue or the blue to the green 372 00:17:58,600 --> 00:18:00,720 Speaker 1: somewhere around model your two thousand and eight two thousand 373 00:18:00,840 --> 00:18:05,119 Speaker 1: nine Subaru was so worried about cooling system contamination that 374 00:18:05,200 --> 00:18:09,160 Speaker 1: they're actually calling for no cooling system service. I think 375 00:18:09,160 --> 00:18:12,000 Speaker 1: it's ten years, hundred thousand miles because they're worried about 376 00:18:12,000 --> 00:18:14,639 Speaker 1: contamination from the machine from previous flushes that might have 377 00:18:14,640 --> 00:18:18,600 Speaker 1: been done with different coolings. But that's a very long conversation, Richard, 378 00:18:18,640 --> 00:18:20,840 Speaker 1: I appreciate the call. I'm Ronald aating of the car doctor. 379 00:18:21,000 --> 00:18:34,200 Speaker 1: We're back right after this. What this car is automatic, 380 00:18:35,280 --> 00:18:46,080 Speaker 1: it's systematic, it's hard, dramatic. What's breeze lightning? And you 381 00:18:46,160 --> 00:18:48,800 Speaker 1: know the other thing to think about, Ronald the car doctor. 382 00:18:48,880 --> 00:18:51,560 Speaker 1: By the way, um, Richard, if you're out there still listening, 383 00:18:51,800 --> 00:18:54,520 Speaker 1: is the one mistake the dealership made with regard to 384 00:18:54,560 --> 00:18:57,720 Speaker 1: the super u I'm sorry with the susu um cylinder 385 00:18:57,760 --> 00:19:00,280 Speaker 1: had repair. Was they sent it out the three different 386 00:19:00,280 --> 00:19:03,520 Speaker 1: repair shops? Why would you take a problem the first 387 00:19:03,680 --> 00:19:05,560 Speaker 1: it didn't work? Let it go back to the first. 388 00:19:05,720 --> 00:19:07,679 Speaker 1: You know, if it was a doctor, wouldn't you let 389 00:19:07,680 --> 00:19:09,920 Speaker 1: the doctor, hey, like, look at the patient. Why didn't 390 00:19:09,920 --> 00:19:12,399 Speaker 1: the heart medicine work? Why didn't the blood pressure drop, 391 00:19:12,760 --> 00:19:15,679 Speaker 1: like what we're gonna keep changing doctor's midstream, to have 392 00:19:15,760 --> 00:19:18,720 Speaker 1: a to have three different to have three different machine shops. 393 00:19:18,760 --> 00:19:20,919 Speaker 1: Look at the cylinder head and neither. They didn't want 394 00:19:20,920 --> 00:19:23,159 Speaker 1: to stick their head in the noose and and be 395 00:19:23,280 --> 00:19:25,240 Speaker 1: caught with the problem. But I'd be willing to bet 396 00:19:25,280 --> 00:19:27,199 Speaker 1: that that was a fault with the block itself, not 397 00:19:27,320 --> 00:19:30,439 Speaker 1: the cylinder head. So much so, um Frank in New Mexico. 398 00:19:30,480 --> 00:19:34,120 Speaker 1: How are you today, Frank? What's going on? Oh? Hi, Ron, 399 00:19:34,200 --> 00:19:39,520 Speaker 1: great show as always, Thank you. The previously discussed snap 400 00:19:39,600 --> 00:19:45,119 Speaker 1: On Diagnostic scanner old brick. Okay, there are plenty of 401 00:19:45,119 --> 00:19:49,080 Speaker 1: them on eBay and the disaccompanying pictures of gobs of 402 00:19:49,200 --> 00:19:52,280 Speaker 1: cables and adapters, but no one ever lists or pictures 403 00:19:52,240 --> 00:19:56,359 Speaker 1: of the manuals. Should I chase down a snap On 404 00:19:56,440 --> 00:20:02,760 Speaker 1: truck or from them, you know, you could. I mean, 405 00:20:02,760 --> 00:20:04,880 Speaker 1: the manuals really aren't going to tell you all that much. 406 00:20:04,960 --> 00:20:07,679 Speaker 1: A lot of it's right there in the tool. I 407 00:20:07,720 --> 00:20:11,159 Speaker 1: will tell you this. Unfortunately, I just I just I 408 00:20:11,200 --> 00:20:13,000 Speaker 1: just threw out a lot of my manuals, Frank. I 409 00:20:13,000 --> 00:20:15,520 Speaker 1: would have been glad to mail them to you. Um. 410 00:20:15,600 --> 00:20:18,520 Speaker 1: You know. So it's that that intuitive. The tool that 411 00:20:18,760 --> 00:20:21,280 Speaker 1: it's sort of self explaining. It's it's it's a yes, 412 00:20:21,320 --> 00:20:24,160 Speaker 1: no proposition. You might even find some YouTube videos out 413 00:20:24,200 --> 00:20:25,879 Speaker 1: there and don't I don't know how far back snap 414 00:20:25,880 --> 00:20:27,600 Speaker 1: On would go, but I wouldn't be afraid to get 415 00:20:27,600 --> 00:20:29,720 Speaker 1: out to you know, they've got their website. You'd go 416 00:20:29,720 --> 00:20:32,360 Speaker 1: out to snap I think it's snap On dot diagnostics 417 00:20:32,400 --> 00:20:35,200 Speaker 1: dot com. They've got a separate website for their diagnostics. 418 00:20:35,720 --> 00:20:37,679 Speaker 1: And I know there's an eight hundred numbers somewhere for 419 00:20:37,680 --> 00:20:39,680 Speaker 1: customer support. And I would call them up and say, hey, listen, 420 00:20:39,680 --> 00:20:42,160 Speaker 1: I bought an old brick and I'm looking to get 421 00:20:42,320 --> 00:20:44,119 Speaker 1: a copy of a set of manuals. Is there anything 422 00:20:44,160 --> 00:20:46,119 Speaker 1: I can download? Or could somebody email them to me 423 00:20:46,200 --> 00:20:48,920 Speaker 1: and pdf? I'm sure that could be done. Why not? 424 00:20:49,600 --> 00:20:53,119 Speaker 1: And um, I mean that's a good idea. I have 425 00:20:53,240 --> 00:20:55,840 Speaker 1: talked to them over the phone before and they're very helpful. 426 00:20:56,359 --> 00:20:59,080 Speaker 1: So yeah, you know, as as as as a company. 427 00:20:59,640 --> 00:21:02,560 Speaker 1: As a company, we like snap On. Stuff is not cheap, 428 00:21:02,600 --> 00:21:05,000 Speaker 1: but you know what you get good customer service, you 429 00:21:05,040 --> 00:21:06,840 Speaker 1: get good follow up is like anything else, you get 430 00:21:06,840 --> 00:21:09,520 Speaker 1: what you pay for. It's you know, snap On is 431 00:21:09,800 --> 00:21:12,080 Speaker 1: sort of like having a cheeseburger at a steakhouse. It's 432 00:21:12,080 --> 00:21:15,440 Speaker 1: the best of the best. It's you know, Um, you 433 00:21:15,520 --> 00:21:20,840 Speaker 1: know it's worth doing, alright, enjoy the tool. You're welcome. Um. 434 00:21:20,840 --> 00:21:23,639 Speaker 1: Talking about getting into a repair shop the first time, right, 435 00:21:23,680 --> 00:21:25,720 Speaker 1: you kind of go in there and it's like a 436 00:21:25,880 --> 00:21:28,040 Speaker 1: like a you know, and you can always tell as 437 00:21:28,080 --> 00:21:30,320 Speaker 1: a shop owner, I can always tell when somebody's walking 438 00:21:30,320 --> 00:21:31,919 Speaker 1: into a repair shop. I mean I sort of know 439 00:21:31,960 --> 00:21:34,439 Speaker 1: who they are by the last name, but you can 440 00:21:34,480 --> 00:21:37,160 Speaker 1: always tell when somebody's nervous. We had somebody walk in, Um, 441 00:21:37,400 --> 00:21:43,920 Speaker 1: Julianna walked in on Tuesday with her Chevy Malibu, and 442 00:21:44,240 --> 00:21:46,640 Speaker 1: I could tell she was nervous. First of all, she's 443 00:21:46,680 --> 00:21:49,560 Speaker 1: a woman. Women are nervous walking into a repair shop. 444 00:21:49,600 --> 00:21:52,320 Speaker 1: They are. It's it's it's it's unfortunately, it's it's the 445 00:21:52,320 --> 00:21:55,280 Speaker 1: way a lot of the industry treats them. And you 446 00:21:55,280 --> 00:21:58,680 Speaker 1: know it's I always not that I talk down to anybody, 447 00:21:58,680 --> 00:22:01,840 Speaker 1: but I always makes extra eshel I talked to her, Right, 448 00:22:01,840 --> 00:22:04,200 Speaker 1: You always want to talk to somebody, but you kind 449 00:22:04,200 --> 00:22:06,480 Speaker 1: of always try to talk a little bit harder to 450 00:22:06,560 --> 00:22:10,080 Speaker 1: a woman, especially a first time. And you could see 451 00:22:10,119 --> 00:22:15,600 Speaker 1: that the lack of conception of of of what is 452 00:22:15,640 --> 00:22:19,080 Speaker 1: involved in the repair and what she's used to. You know, 453 00:22:19,240 --> 00:22:21,720 Speaker 1: I I, how did you find us? And I thought 454 00:22:21,720 --> 00:22:24,640 Speaker 1: it was interesting because I don't I hear this more 455 00:22:24,680 --> 00:22:27,080 Speaker 1: and more. I don't hear the old, tried and true. 456 00:22:27,400 --> 00:22:28,600 Speaker 1: You know, in the old days you wanted you to 457 00:22:28,640 --> 00:22:31,600 Speaker 1: ask your neighbor. But a lot of people of late 458 00:22:31,680 --> 00:22:35,240 Speaker 1: everything is done on social media. Right. We looked on yelped, 459 00:22:35,240 --> 00:22:38,760 Speaker 1: we looked on Google reviews, we looked on you know best, 460 00:22:39,000 --> 00:22:41,679 Speaker 1: the Google search best or to repair shop, and somehow 461 00:22:41,720 --> 00:22:44,760 Speaker 1: I come up. I can't figure that out. Um shows 462 00:22:44,760 --> 00:22:47,720 Speaker 1: you what Google and yelp now, But um, that seems 463 00:22:47,760 --> 00:22:51,800 Speaker 1: to be the barometer. And I don't say that that's gospel, 464 00:22:52,080 --> 00:22:54,359 Speaker 1: but I guess it's a good start. The other thing 465 00:22:54,400 --> 00:22:56,360 Speaker 1: is when you welcome to repair shop for the first time, 466 00:22:56,520 --> 00:22:59,320 Speaker 1: how are you treated? How are you greeted? All? Right? 467 00:22:59,400 --> 00:23:02,159 Speaker 1: Do they you know? Do they talk down to you? 468 00:23:02,200 --> 00:23:05,679 Speaker 1: Do they talk at you? Do they explain things? Do 469 00:23:05,760 --> 00:23:09,920 Speaker 1: they offer options? You know, I always try to offer 470 00:23:10,000 --> 00:23:13,640 Speaker 1: somebody the option the first time, in of you can 471 00:23:13,640 --> 00:23:15,840 Speaker 1: fix it this way, you can fix it that way, 472 00:23:16,119 --> 00:23:22,000 Speaker 1: because it's important an established customer generally in a lot 473 00:23:22,000 --> 00:23:24,840 Speaker 1: of repair shops will hand you the keys and just 474 00:23:24,840 --> 00:23:27,119 Speaker 1: say fix it. And they don't want the phone call. 475 00:23:27,160 --> 00:23:29,000 Speaker 1: You're wasting their time. Just fix it. They trust you, 476 00:23:29,040 --> 00:23:31,159 Speaker 1: they know you, they they they you know at this 477 00:23:31,200 --> 00:23:32,719 Speaker 1: point they've been coming to you for so long. They 478 00:23:32,720 --> 00:23:33,920 Speaker 1: know the name of your kids, in the name of 479 00:23:33,960 --> 00:23:36,879 Speaker 1: your kids dogs, all right, But you know, when you 480 00:23:36,920 --> 00:23:39,840 Speaker 1: get a first timer, it's very important that you're talked to, 481 00:23:39,920 --> 00:23:43,679 Speaker 1: when you're explained, and things are in writing and most 482 00:23:43,760 --> 00:23:45,840 Speaker 1: important and and this is how you know if you've 483 00:23:45,840 --> 00:23:49,200 Speaker 1: got a good repair shop that they not only give 484 00:23:49,240 --> 00:23:51,800 Speaker 1: you a list of what's to come, but they solve 485 00:23:52,160 --> 00:23:56,240 Speaker 1: your problem. I've always said this for the longest time. 486 00:23:56,720 --> 00:23:59,320 Speaker 1: You know what, I look at a car like Julianna's car. 487 00:23:59,359 --> 00:24:01,480 Speaker 1: It needed There's a half a dozen things we didn't 488 00:24:01,560 --> 00:24:03,399 Speaker 1: fix that it's going to need that are coming to 489 00:24:03,880 --> 00:24:06,879 Speaker 1: but we made it safe. But more importantly, we fixed 490 00:24:06,880 --> 00:24:10,040 Speaker 1: her original problem and complaints she came in with, which 491 00:24:10,240 --> 00:24:11,639 Speaker 1: she thought was in the breaks in the way the 492 00:24:11,720 --> 00:24:14,440 Speaker 1: vehicle operating the stability track and I had a bad 493 00:24:14,480 --> 00:24:17,080 Speaker 1: ignition coil on number two cylinder. I diagnosed the running 494 00:24:17,080 --> 00:24:19,000 Speaker 1: problem and put a coil in it. And fixed it. 495 00:24:19,040 --> 00:24:23,399 Speaker 1: And that's probably the most important thing, um, you know, 496 00:24:23,960 --> 00:24:25,959 Speaker 1: and then you got to get into Well, now we'll 497 00:24:26,040 --> 00:24:28,280 Speaker 1: we'll go, We'll take a call. Um, I'll come back. 498 00:24:28,480 --> 00:24:30,760 Speaker 1: I'll tell you my final thoughts. I'm picking a repair shop. 499 00:24:30,840 --> 00:24:33,840 Speaker 1: Let's get over to Maria and Mayne fifteen Civic and um, 500 00:24:33,960 --> 00:24:37,439 Speaker 1: some questions about spark plugs. Yes, MORI, yes, thank you 501 00:24:37,480 --> 00:24:40,879 Speaker 1: for taking my call. You're welcome, sir. We before about 502 00:24:40,880 --> 00:24:45,399 Speaker 1: oil usage and was between changes the computer in the 503 00:24:45,440 --> 00:24:48,760 Speaker 1: cars telling me I should replace the spark plugs. I 504 00:24:48,840 --> 00:24:52,240 Speaker 1: called a dealer and asked about about that. And not 505 00:24:52,359 --> 00:24:55,919 Speaker 1: a four pack but one plug three bucks. I ever 506 00:24:56,000 --> 00:24:58,879 Speaker 1: trusted mechanic that I've talked to you in the past about. 507 00:24:59,280 --> 00:25:00,720 Speaker 1: You know, he'll do it for whole lot less. And 508 00:25:00,760 --> 00:25:05,439 Speaker 1: I'm thinking, you know, I'm getting down the cars running great? 509 00:25:05,480 --> 00:25:08,120 Speaker 1: Should I just keep going? How many? How many miles 510 00:25:08,160 --> 00:25:13,439 Speaker 1: are on it? More I change them? Yeah, you know, 511 00:25:13,480 --> 00:25:18,000 Speaker 1: I just would, just because the manufacturer does call for it. Um, 512 00:25:18,240 --> 00:25:20,239 Speaker 1: you know I would. I would at least pull them 513 00:25:20,240 --> 00:25:22,040 Speaker 1: out and look at them for signs of where where 514 00:25:22,040 --> 00:25:25,000 Speaker 1: do they gap that, what do they look like? Um? 515 00:25:25,200 --> 00:25:27,920 Speaker 1: You know. The other question and the concern becomes that 516 00:25:27,960 --> 00:25:30,720 Speaker 1: when you go to take them out, now, can you 517 00:25:30,760 --> 00:25:33,120 Speaker 1: get them out? There are steel plugging an aluminum head. 518 00:25:33,800 --> 00:25:35,520 Speaker 1: If we let it go to the hundred and fifty 519 00:25:35,520 --> 00:25:37,800 Speaker 1: thousand mile mark or whatever distance you want to go to, 520 00:25:37,880 --> 00:25:39,840 Speaker 1: will that steel plug be able to come out of 521 00:25:39,840 --> 00:25:42,360 Speaker 1: the aluminum head? And does it get does it get 522 00:25:42,400 --> 00:25:44,800 Speaker 1: to be more expensive repair. The other thing to think 523 00:25:44,840 --> 00:25:48,200 Speaker 1: about is even though cars are made better, they can 524 00:25:48,240 --> 00:25:50,159 Speaker 1: diagnose more. They can you know, they can tell you 525 00:25:50,200 --> 00:25:54,080 Speaker 1: where it hurts, so to speak, is you know, the 526 00:25:54,200 --> 00:25:58,760 Speaker 1: least little misfire at some level or some inability to 527 00:25:58,800 --> 00:26:03,000 Speaker 1: have complete combust and will cause the catalytic converter work harder. 528 00:26:04,560 --> 00:26:08,160 Speaker 1: And you know the price we save on doing spark plugs. 529 00:26:08,880 --> 00:26:11,239 Speaker 1: You know will at some point or could at some 530 00:26:11,320 --> 00:26:14,119 Speaker 1: point create a problem. Give the give the catalytic converter 531 00:26:14,200 --> 00:26:17,359 Speaker 1: an upset stomach. And you know a lot of things 532 00:26:17,359 --> 00:26:20,439 Speaker 1: are interactive today more so than they were in cars 533 00:26:21,800 --> 00:26:25,960 Speaker 1: years ago. Where we really counts now. You know as 534 00:26:25,960 --> 00:26:28,080 Speaker 1: a matter of fact that I have this conversation with 535 00:26:28,119 --> 00:26:30,199 Speaker 1: customers on a regular basis. One of the things we 536 00:26:30,240 --> 00:26:32,680 Speaker 1: do it an oil changes. We're always adding a bottle 537 00:26:32,720 --> 00:26:36,520 Speaker 1: of fuel system cleaner, and they say why, and I'll 538 00:26:36,520 --> 00:26:39,800 Speaker 1: always explain as I explain here, studies show that fuel 539 00:26:39,840 --> 00:26:43,480 Speaker 1: system cleaner, the better ones, will you know, help reduce 540 00:26:44,200 --> 00:26:47,960 Speaker 1: um insulation or crud if I can say it in 541 00:26:48,000 --> 00:26:51,639 Speaker 1: a non technical word on the um working parts of 542 00:26:51,680 --> 00:26:58,560 Speaker 1: the catalytic converter such that it keeps you know, well, yeah, listen, 543 00:26:58,560 --> 00:27:01,000 Speaker 1: you'll probably you'll probably never puts on it. Civics to 544 00:27:01,359 --> 00:27:03,440 Speaker 1: I mean, I've seen civics with two or thousand miles 545 00:27:03,440 --> 00:27:07,520 Speaker 1: on original rear brakes. Um. But you know the idea 546 00:27:07,560 --> 00:27:09,399 Speaker 1: of just maintaining the whole car. It's not just a 547 00:27:09,400 --> 00:27:13,000 Speaker 1: matter of parts replacement. It's a matter of correct parts replacement. 548 00:27:13,520 --> 00:27:15,800 Speaker 1: If if you get my drift. And as far as 549 00:27:15,840 --> 00:27:18,439 Speaker 1: the price of the plug, I'd compare it, what's Honda 550 00:27:18,480 --> 00:27:20,480 Speaker 1: doing at forty three dollars a plug or whatever it 551 00:27:20,560 --> 00:27:23,360 Speaker 1: is versus the aftermarket? Is it? Is it a bosches 552 00:27:23,400 --> 00:27:25,359 Speaker 1: at a denso? Is it an n g K? Is 553 00:27:25,359 --> 00:27:30,040 Speaker 1: it some special Honda branded ion tipped the radium tipped, 554 00:27:30,720 --> 00:27:34,919 Speaker 1: platinum tipped, whatever it is, they're iridium tipped. And I 555 00:27:35,040 --> 00:27:37,200 Speaker 1: might trusted mechanical. I spoke to you and Gabel Reel 556 00:27:37,240 --> 00:27:39,800 Speaker 1: thumbs up to when I made a comment once on 557 00:27:39,800 --> 00:27:43,320 Speaker 1: a previous call about good mechanics and expensive that priceless. 558 00:27:43,880 --> 00:27:46,240 Speaker 1: He can do this for a whole lot less once 559 00:27:46,280 --> 00:27:48,240 Speaker 1: and he says, I got it. Uh, I think you 560 00:27:48,280 --> 00:27:50,919 Speaker 1: said N. I'm not sure it was K that you 561 00:27:50,960 --> 00:27:52,840 Speaker 1: mentioned it. It's either JK or N D S. I'm 562 00:27:52,880 --> 00:27:57,320 Speaker 1: thinking NIPP and densos um yes and there. Yeah, I 563 00:27:57,320 --> 00:27:59,199 Speaker 1: would as long as you're the same plug. I have 564 00:27:59,240 --> 00:28:01,720 Speaker 1: no problem with that at all. So I'm back and 565 00:28:01,760 --> 00:28:03,760 Speaker 1: ask is that a fourth pack price or is that 566 00:28:03,840 --> 00:28:06,880 Speaker 1: a one makes you? Makes you wonder? You know, there's 567 00:28:06,880 --> 00:28:09,760 Speaker 1: a lot going on out there. It's it's important to know. So, 568 00:28:10,040 --> 00:28:12,359 Speaker 1: but you got me thinking about the catalytic converter to 569 00:28:12,440 --> 00:28:14,320 Speaker 1: I hadn't no Malibu and there was a thousand dollars 570 00:28:14,320 --> 00:28:16,200 Speaker 1: for a new one. Oh, and I'll tell you what 571 00:28:16,280 --> 00:28:19,600 Speaker 1: that that civic is probably as a guest somewhere between 572 00:28:19,600 --> 00:28:22,040 Speaker 1: twelve and undred for a new cat. So you want 573 00:28:22,040 --> 00:28:23,240 Speaker 1: to take care of it now so you don't have 574 00:28:23,280 --> 00:28:25,480 Speaker 1: to take care of it later. So Mari, I appreciate 575 00:28:25,520 --> 00:28:27,480 Speaker 1: the call. Good luck, happy motoring. I'm running anating the 576 00:28:27,520 --> 00:28:34,240 Speaker 1: car doctor and I'll be back right after this, let's 577 00:28:34,240 --> 00:28:36,400 Speaker 1: get out to Steve in Watertown, New York. Steve, you're 578 00:28:36,400 --> 00:28:38,480 Speaker 1: on with Ron and any in the car doctor five 579 00:28:38,760 --> 00:28:41,720 Speaker 1: zero nine zero zero. How can I help? Great? To 580 00:28:41,800 --> 00:28:44,240 Speaker 1: talk to you round? Great show? Thank you? Yeah, when's 581 00:28:44,240 --> 00:28:46,840 Speaker 1: the last time he took a Fiero question? Well, let's see, 582 00:28:46,840 --> 00:28:49,160 Speaker 1: the last time I took a Fiero question was which 583 00:28:49,160 --> 00:28:51,000 Speaker 1: side of the fire department put the fire out with 584 00:28:51,040 --> 00:28:53,240 Speaker 1: because the connecting rod was hanging out of the cylinder block. 585 00:28:53,320 --> 00:28:56,520 Speaker 1: But um, that was a while ago. So so my 586 00:28:56,600 --> 00:28:59,720 Speaker 1: issue is, obviously, you know, there's no power steering in 587 00:28:59,720 --> 00:29:02,120 Speaker 1: this one when I was, you know, just out of 588 00:29:02,160 --> 00:29:05,640 Speaker 1: high school. So I got another one, and uh, I 589 00:29:05,640 --> 00:29:09,160 Speaker 1: think the steering is quite stiff. Uh. I've greased the 590 00:29:09,160 --> 00:29:11,880 Speaker 1: ball joints. I've looked at everything else. There's not a 591 00:29:11,920 --> 00:29:14,960 Speaker 1: whole lot of maintenance to the rack itself. It's the 592 00:29:15,040 --> 00:29:22,120 Speaker 1: seals unit. Obviously. Is there a steering coupling, Steve? Uh, 593 00:29:22,280 --> 00:29:27,120 Speaker 1: there is, but no grease fittings on that. Um, there is. 594 00:29:27,320 --> 00:29:30,000 Speaker 1: There is some aftermarket parts that there's a plastic bushing 595 00:29:30,000 --> 00:29:32,360 Speaker 1: in there on the passenger side. That's the only repair 596 00:29:32,440 --> 00:29:34,560 Speaker 1: part that there really is other than the enter rod. 597 00:29:35,280 --> 00:29:38,520 Speaker 1: I haven't pointed a part, so obviously has this car. 598 00:29:38,920 --> 00:29:40,760 Speaker 1: If you think this car sat for a length of time, 599 00:29:40,800 --> 00:29:43,920 Speaker 1: how many miles were on seventy two? Which isn't great. 600 00:29:43,920 --> 00:29:45,920 Speaker 1: It's been a you know, it's been not a show car, 601 00:29:46,000 --> 00:29:48,640 Speaker 1: but it's a car show car. I've owned it for 602 00:29:48,680 --> 00:29:51,160 Speaker 1: a few years, the previous owner, I'm the third owner. 603 00:29:52,280 --> 00:29:56,959 Speaker 1: Previous owner used it. You know, it hasn't seen any weather. Okay, 604 00:29:57,560 --> 00:29:59,400 Speaker 1: it's in great shape. It's just you know, a real 605 00:29:59,480 --> 00:30:02,840 Speaker 1: typ I'm just thinking that I want to I like 606 00:30:02,920 --> 00:30:07,760 Speaker 1: to eliminate simple first is is I just wonder if 607 00:30:07,800 --> 00:30:10,120 Speaker 1: that coupling, because that coupling was that you joined style 608 00:30:10,160 --> 00:30:12,800 Speaker 1: coupling on the outside, wasn't it on the firewall side 609 00:30:12,800 --> 00:30:15,600 Speaker 1: of the right? So I'm just wondering if it's rusty 610 00:30:15,640 --> 00:30:19,160 Speaker 1: on the inside and it's just getting kind of crunchy 611 00:30:19,160 --> 00:30:21,720 Speaker 1: and tight the turn. So I would pack some shop 612 00:30:21,800 --> 00:30:23,360 Speaker 1: rags around it so you don't make a mess of 613 00:30:23,360 --> 00:30:26,120 Speaker 1: the whole car and wander down to your local load 614 00:30:26,160 --> 00:30:28,000 Speaker 1: of parts store and pick yourself up a can of 615 00:30:28,080 --> 00:30:31,520 Speaker 1: some sort of rustbuster p B blaster works. Well, um, 616 00:30:31,880 --> 00:30:34,600 Speaker 1: I like that and just and just soak that coupling. 617 00:30:34,960 --> 00:30:38,720 Speaker 1: And the reason I say a rustbuster versus like a 618 00:30:38,760 --> 00:30:42,760 Speaker 1: liquid wrench, which or liquid wrench lubricating You know, it's 619 00:30:42,840 --> 00:30:48,080 Speaker 1: it's there's differences between a rustbuster type of nut penetrant 620 00:30:48,640 --> 00:30:51,480 Speaker 1: loosener and and a lubricant loosener and you know so 621 00:30:51,680 --> 00:30:54,440 Speaker 1: on um, you know, if you read the can, a 622 00:30:54,600 --> 00:30:58,960 Speaker 1: rust buster has actually less lubricant in it and more 623 00:30:59,040 --> 00:31:04,000 Speaker 1: of a soaking penetrant type of an oil that can creep. Well, 624 00:31:04,080 --> 00:31:05,520 Speaker 1: I forget who it was. We had a guy on 625 00:31:05,560 --> 00:31:07,240 Speaker 1: the show. It must have been four or five years ago. 626 00:31:07,440 --> 00:31:11,280 Speaker 1: It was a fascinating interview, uh you know where. And 627 00:31:11,320 --> 00:31:13,120 Speaker 1: I don't know if you knew this, and I didn't 628 00:31:13,120 --> 00:31:15,480 Speaker 1: know it until he said it, but they can actually 629 00:31:15,600 --> 00:31:21,080 Speaker 1: measure how for how fast certain penetrants, oils and solvents 630 00:31:21,440 --> 00:31:25,520 Speaker 1: creep along the surface and permeate and work their way 631 00:31:25,640 --> 00:31:29,880 Speaker 1: into whatever it is we've got them sprayed on, which is. 632 00:31:30,120 --> 00:31:31,800 Speaker 1: I was like, wow, I never thought of it like that. 633 00:31:31,880 --> 00:31:33,640 Speaker 1: He said, yeah, he said, you know, we we actually 634 00:31:33,680 --> 00:31:37,640 Speaker 1: designed certain things to have more penetrating power than lubricating power, 635 00:31:37,680 --> 00:31:40,600 Speaker 1: and certain things to have more rust dissolving power than 636 00:31:40,680 --> 00:31:43,040 Speaker 1: lubricating power. And then we combine those two together and 637 00:31:43,120 --> 00:31:48,120 Speaker 1: we make it a rust penetrant solution. Okay, yeah, I'll 638 00:31:48,120 --> 00:31:51,280 Speaker 1: give that. So I'm thinking and you're thinking, also try 639 00:31:51,360 --> 00:31:54,000 Speaker 1: the easy stuff first, without tear and stuff. Yeah, I 640 00:31:54,040 --> 00:31:57,720 Speaker 1: would think I would. I would spray that coupling pay 641 00:31:57,720 --> 00:31:59,880 Speaker 1: in particular. You know, it looks like two you joints 642 00:31:59,880 --> 00:32:03,360 Speaker 1: together on a shaft, right, So I would I would 643 00:32:03,360 --> 00:32:05,760 Speaker 1: try and focus on the area where the cap of 644 00:32:05,840 --> 00:32:08,600 Speaker 1: the joint meets the body of the joint and just 645 00:32:08,640 --> 00:32:12,520 Speaker 1: give it a little sprits sprits, sprit sprits four one 646 00:32:12,560 --> 00:32:15,160 Speaker 1: four and let it sit. And then if you want, 647 00:32:15,440 --> 00:32:17,200 Speaker 1: you know, if it's up on jack Stans wherever you 648 00:32:17,200 --> 00:32:18,800 Speaker 1: want to get to it, turn the wheel hunter and 649 00:32:18,800 --> 00:32:21,160 Speaker 1: eighty and get to the backside and let it sit. 650 00:32:21,240 --> 00:32:24,960 Speaker 1: You're in no rush. Winter's coming, brother, Yeah, that's definitely 651 00:32:24,960 --> 00:32:27,320 Speaker 1: in storage now. So I'll try to hart the easy 652 00:32:27,360 --> 00:32:30,920 Speaker 1: and then, like you say, the only real maintenance of 653 00:32:31,120 --> 00:32:34,680 Speaker 1: us is to take the rack out. There's a grass 654 00:32:34,720 --> 00:32:36,760 Speaker 1: bush and you can get to replace the plastic and 655 00:32:36,920 --> 00:32:39,560 Speaker 1: do er tirode And that's really about that, right, And 656 00:32:39,600 --> 00:32:42,640 Speaker 1: that's it. And then uh, I would be surprised if 657 00:32:42,640 --> 00:32:44,800 Speaker 1: it's not the coupling, but let's see what happens. Promise 658 00:32:44,840 --> 00:32:47,280 Speaker 1: you'll call me back, let me know what happens. Thank you, 659 00:32:47,320 --> 00:32:49,120 Speaker 1: all right, sir, You're very welcome. You take good care. 660 00:32:51,200 --> 00:33:07,240 Speaker 1: Zero the card offers cruising back right after this dating 661 00:33:07,240 --> 00:33:09,080 Speaker 1: the car doctor here just kind of winding it down 662 00:33:09,080 --> 00:33:12,240 Speaker 1: this hour. So I guess walking into a repair shop, 663 00:33:12,280 --> 00:33:15,560 Speaker 1: it's all about how you're treated, the basics, how you're treated, 664 00:33:15,840 --> 00:33:18,360 Speaker 1: how are they equipped, what are their ratings, what are 665 00:33:18,400 --> 00:33:20,800 Speaker 1: their rankings, and ask a lot of questions and don't 666 00:33:20,800 --> 00:33:24,200 Speaker 1: be afraid to. And you know, a good repair shop, 667 00:33:24,280 --> 00:33:27,120 Speaker 1: anybody worth their salt, they're gonna have that extra five 668 00:33:27,120 --> 00:33:29,640 Speaker 1: minutes for that first time customer. You know, walking into 669 00:33:29,680 --> 00:33:31,880 Speaker 1: repair shops a lot like walking into a doctor or 670 00:33:31,880 --> 00:33:34,400 Speaker 1: a dentist office the first time. There's always a lot 671 00:33:34,440 --> 00:33:37,320 Speaker 1: of questions. It's got to be expected, and it's up 672 00:33:37,320 --> 00:33:40,280 Speaker 1: to you to allow for some extra time. And if 673 00:33:40,360 --> 00:33:42,560 Speaker 1: you walk into them cold and they don't have the 674 00:33:42,600 --> 00:33:44,920 Speaker 1: time to talk to you at that moment, you've got 675 00:33:44,920 --> 00:33:47,880 Speaker 1: to understand that too, because there's a given a take. 676 00:33:47,920 --> 00:33:49,720 Speaker 1: You could be walking in on a busy Monday morning 677 00:33:49,720 --> 00:33:52,080 Speaker 1: when they've got ten more cars than they planned. You 678 00:33:52,080 --> 00:33:54,120 Speaker 1: could be walking in on the mint of Friday afternoon 679 00:33:54,120 --> 00:33:56,040 Speaker 1: when they've got to get seven more cars out than 680 00:33:56,080 --> 00:33:58,640 Speaker 1: they had expected in the first place. So there's always 681 00:33:58,640 --> 00:34:01,920 Speaker 1: that moment of what if and how. I think it's 682 00:34:01,920 --> 00:34:05,040 Speaker 1: about the long term relationship though, too, because a repair 683 00:34:05,080 --> 00:34:07,840 Speaker 1: shop is always trying to promote that long term relationship 684 00:34:07,880 --> 00:34:12,160 Speaker 1: and um, what can they do to you know, rise 685 00:34:12,200 --> 00:34:14,080 Speaker 1: to the occasion, and they've always got to kind of 686 00:34:14,080 --> 00:34:17,000 Speaker 1: have that on the back of their minds. Now, it's 687 00:34:17,040 --> 00:34:20,120 Speaker 1: not always about price, it's not always about being the cheapest. 688 00:34:20,760 --> 00:34:24,160 Speaker 1: It's it's it's all of these things rolled into one. 689 00:34:24,440 --> 00:34:27,440 Speaker 1: That's part of what makes a good repair shop. And 690 00:34:27,440 --> 00:34:29,960 Speaker 1: it's also how well prepared is that repair shop for 691 00:34:30,000 --> 00:34:33,360 Speaker 1: the future? Are they are? They constantly training? You know, 692 00:34:33,480 --> 00:34:35,600 Speaker 1: people tell me all the time they love to hear 693 00:34:35,640 --> 00:34:37,399 Speaker 1: I'll leave a message on the machine. Hey we're leaving 694 00:34:37,400 --> 00:34:40,320 Speaker 1: early on Wednesday, at four o'clock instead of five because 695 00:34:40,320 --> 00:34:42,400 Speaker 1: we've got class to go to tonight. And some people 696 00:34:42,400 --> 00:34:44,720 Speaker 1: in the past I said class, You're still going to class? 697 00:34:45,160 --> 00:34:47,640 Speaker 1: What are your kidding? I'm always going to class. It's 698 00:34:47,840 --> 00:34:50,120 Speaker 1: it's NonStop reading. If you want to be in this business, 699 00:34:50,440 --> 00:34:52,960 Speaker 1: but you're my last mechanic didn't go to class. What 700 00:34:53,000 --> 00:34:54,640 Speaker 1: happened to him or he went out of business? Well, 701 00:34:54,680 --> 00:34:57,400 Speaker 1: there you go, there's your answer. So you know, sometimes 702 00:34:57,440 --> 00:34:59,239 Speaker 1: it's the little things that you hear that make you 703 00:34:59,280 --> 00:35:01,080 Speaker 1: realize in a pre shape what it is and why 704 00:35:01,120 --> 00:35:03,719 Speaker 1: it is that mechanic is doing what he's doing. And um, 705 00:35:04,000 --> 00:35:05,960 Speaker 1: it's not always about price. It's about you know, can 706 00:35:06,000 --> 00:35:07,799 Speaker 1: they get the job done and fix the car in 707 00:35:07,800 --> 00:35:10,160 Speaker 1: a proper manner? Hey, until the next time, I'm rotting 708 00:35:10,200 --> 00:35:12,400 Speaker 1: aiding the car doctor, reminding each and every one of 709 00:35:12,440 --> 00:35:16,200 Speaker 1: you good mechanics aren't expensive, They're priceless. See you