1 00:00:00,400 --> 00:00:11,880 Speaker 1: It's another jubile phone frame in mornings. That's one. Hello. Yes, Hello, 2 00:00:11,920 --> 00:00:14,120 Speaker 1: my name is Ted Thibideau and I'm calling from Open 3 00:00:14,160 --> 00:00:17,640 Speaker 1: Table and I was looking for Rachel. Oh hi, yes 4 00:00:17,720 --> 00:00:22,240 Speaker 1: with me. Hello Rachel. How are you today? I am good? 5 00:00:22,400 --> 00:00:24,560 Speaker 1: How are you well? I'm doing well. Thank you very 6 00:00:24,600 --> 00:00:27,800 Speaker 1: much for asking. I appreciate that. So, um, I am 7 00:00:27,840 --> 00:00:30,120 Speaker 1: calling you today because I know we had a report 8 00:00:30,160 --> 00:00:31,960 Speaker 1: that you had emailed us about an issue you was 9 00:00:32,000 --> 00:00:35,199 Speaker 1: having with our app. So, if I'm reading into this correctly, 10 00:00:35,280 --> 00:00:38,840 Speaker 1: you have an open Table account which you book reservations 11 00:00:38,920 --> 00:00:42,040 Speaker 1: through to eat at restaurants and such, and you have 12 00:00:42,159 --> 00:00:45,120 Speaker 1: been locked out and frozen out of the open Table 13 00:00:45,120 --> 00:00:48,000 Speaker 1: account some dad gum reason and you can't get back 14 00:00:48,040 --> 00:00:50,960 Speaker 1: in and your email associated with your account it's not working. 15 00:00:51,080 --> 00:00:53,840 Speaker 1: Is that correct? Yes? Exactly right. Well then I've got 16 00:00:53,840 --> 00:00:56,240 Speaker 1: one plus two weekals two. So anyway, Yes, that is 17 00:00:56,240 --> 00:00:58,040 Speaker 1: the problem that you're having, and that is the problem 18 00:00:58,040 --> 00:01:00,400 Speaker 1: that you're going to continue to have. Thank you very much. 19 00:01:00,440 --> 00:01:03,720 Speaker 1: You have a good day. Wait wait, excuse me, sorry, 20 00:01:03,960 --> 00:01:06,280 Speaker 1: so you can't unlock some account for me? Oh no, 21 00:01:06,440 --> 00:01:09,360 Speaker 1: that's I absolutely can't unlock your account. Sure I can 22 00:01:09,400 --> 00:01:12,680 Speaker 1: do that for you, No problem. Oh awesome, that'd be amazing. 23 00:01:13,000 --> 00:01:16,720 Speaker 1: I can except I am not going to unlock your account. 24 00:01:16,800 --> 00:01:19,199 Speaker 1: It is going to be frozen forever that that open 25 00:01:19,240 --> 00:01:21,880 Speaker 1: table account. Did that open Table account gone? I'm so 26 00:01:21,920 --> 00:01:27,039 Speaker 1: sorry about that. No, I really, I really need the 27 00:01:27,080 --> 00:01:29,720 Speaker 1: account for Oh y'all need it for work? That's what 28 00:01:29,800 --> 00:01:33,080 Speaker 1: you're needing it for. Yeah. Well, I'm an executives sistant 29 00:01:33,120 --> 00:01:35,959 Speaker 1: and I'm a very important boss and I always book 30 00:01:36,160 --> 00:01:39,959 Speaker 1: reservations for him or client meetings, lunches, drinks whatever. That 31 00:01:40,080 --> 00:01:42,440 Speaker 1: is fun. That's a fun job. That's gonna be a 32 00:01:42,480 --> 00:01:45,160 Speaker 1: tough job to do now that your open table account 33 00:01:45,280 --> 00:01:48,800 Speaker 1: has been dead and gone. I'm so sorry about that. 34 00:01:48,800 --> 00:01:52,600 Speaker 1: That's going to create a workflow problem for you, isn't it. Yeah, 35 00:01:52,640 --> 00:01:54,520 Speaker 1: it is going to be a problem. That's why I 36 00:01:54,680 --> 00:01:57,400 Speaker 1: emailed you to help me figure it out. And I 37 00:01:57,480 --> 00:01:59,840 Speaker 1: saw that email. That's why I called you up. And 38 00:02:00,000 --> 00:02:03,720 Speaker 1: I don't have a conversation about it. And the fact is, um, 39 00:02:03,840 --> 00:02:06,559 Speaker 1: your account has been frozen because one too many times 40 00:02:06,680 --> 00:02:09,359 Speaker 1: people didn't show up for the reservation, did they. I'm 41 00:02:09,400 --> 00:02:13,400 Speaker 1: sure this isn't the only occasion that someone hasn't shown up. 42 00:02:13,480 --> 00:02:15,120 Speaker 1: We do deal with a lot of people who actually 43 00:02:15,160 --> 00:02:17,560 Speaker 1: come through on the reservation, actually most people. So when 44 00:02:17,840 --> 00:02:20,600 Speaker 1: you book a reservation to our app and then you 45 00:02:20,639 --> 00:02:23,960 Speaker 1: don't show up, I don't understand what that comes back on. 46 00:02:24,800 --> 00:02:27,080 Speaker 1: Is I call or I emails you so that you 47 00:02:27,080 --> 00:02:31,640 Speaker 1: can help me get my account. Boy, But clearly I don't. 48 00:02:31,720 --> 00:02:33,440 Speaker 1: I don't even know. I don't even I don't even 49 00:02:33,440 --> 00:02:35,079 Speaker 1: know it. Well, I'll tell you what I can do. 50 00:02:35,200 --> 00:02:38,600 Speaker 1: So the thing about where work here is we got multilayers. 51 00:02:38,600 --> 00:02:40,440 Speaker 1: They got lots of levels to reach the top. Guy 52 00:02:40,440 --> 00:02:42,000 Speaker 1: at the top of the poll makes a decision if 53 00:02:42,040 --> 00:02:44,960 Speaker 1: you're at if your account. So it could take a while. 54 00:02:45,040 --> 00:02:47,000 Speaker 1: So what I'm gonna do in the meantime is I'm 55 00:02:47,040 --> 00:02:51,440 Speaker 1: just gonna go ahead and send you my book. Your book. Yes, 56 00:02:51,760 --> 00:02:54,880 Speaker 1: I have a cookbook just came out. It's called Deep 57 00:02:54,960 --> 00:02:57,480 Speaker 1: Frying is Good and that ain't lying. And I can 58 00:02:57,560 --> 00:02:59,639 Speaker 1: send that to you for free and you could make 59 00:03:00,240 --> 00:03:02,960 Speaker 1: for your boss's friends. Oh my god, I'll have a 60 00:03:03,040 --> 00:03:06,360 Speaker 1: work to do. I literally have a giant to do 61 00:03:06,400 --> 00:03:09,079 Speaker 1: list today and I do not have time to send 62 00:03:09,120 --> 00:03:10,760 Speaker 1: on this. I'm just gonna go ahead and give you 63 00:03:10,840 --> 00:03:13,720 Speaker 1: full disclosure on that I am not reopening your account 64 00:03:13,720 --> 00:03:16,280 Speaker 1: because I was hoping I can maybe send my cookbook 65 00:03:16,280 --> 00:03:17,800 Speaker 1: out to you and you can share it with the 66 00:03:17,840 --> 00:03:19,880 Speaker 1: people that you make food for, and then I could 67 00:03:19,919 --> 00:03:22,360 Speaker 1: drop up some sales from a book. If you take 68 00:03:22,440 --> 00:03:25,160 Speaker 1: my book and tell a few friends call me back 69 00:03:25,200 --> 00:03:28,600 Speaker 1: in a week, then I could absolutely open back up 70 00:03:28,680 --> 00:03:31,840 Speaker 1: that account for it. Ye, so you are blackmailing me 71 00:03:32,240 --> 00:03:35,360 Speaker 1: so that I can share your cookbook. Let me speak 72 00:03:35,400 --> 00:03:38,000 Speaker 1: to your freaking manager. Well, I can't do that because 73 00:03:38,040 --> 00:03:40,120 Speaker 1: this is actually a prank phone call. I'm so sorry 74 00:03:40,120 --> 00:03:45,080 Speaker 1: about that. So sorry, what are you in? I mean, 75 00:03:45,080 --> 00:03:46,960 Speaker 1: this is actually Jewel from Jewels Show doing a phone 76 00:03:46,960 --> 00:03:48,880 Speaker 1: prank on you and your boss. Jason set you up. 77 00:03:50,760 --> 00:03:53,360 Speaker 1: It's a joke. Your boss set you up. He said, 78 00:03:53,360 --> 00:03:55,960 Speaker 1: you've been having some problems with the appy used to 79 00:03:56,000 --> 00:04:01,000 Speaker 1: reserve tables for client meetings and stuff, and Jason's called. Yeah, 80 00:04:01,080 --> 00:04:05,920 Speaker 1: he wanted me to mess with you. Wait wait, wait, 81 00:04:05,920 --> 00:04:08,520 Speaker 1: but my account still hasn't figured out. Well that it's 82 00:04:08,600 --> 00:04:10,920 Speaker 1: probably true, but I have no answer for you there, darling. 83 00:04:11,040 --> 00:04:16,840 Speaker 1: I'm so sorry about that, no answer at all. Oh 84 00:04:17,000 --> 00:04:20,600 Speaker 1: my god, wake up every morning with jubil phone pranks.