1 00:00:06,680 --> 00:00:07,320 Speaker 1: Ron Anian. 2 00:00:07,360 --> 00:00:09,360 Speaker 2: I don't want to say the words refreshing, but it's 3 00:00:09,480 --> 00:00:12,160 Speaker 2: really Yeah, it's kind of refreshing to see everybody sort 4 00:00:12,160 --> 00:00:14,600 Speaker 2: of appreciate the value of vehicle. It's a long time coming. 5 00:00:14,720 --> 00:00:16,480 Speaker 3: Steam roll in apal thunder. 6 00:00:16,720 --> 00:00:20,240 Speaker 4: Who we're thanking that produce. 7 00:00:21,520 --> 00:00:25,360 Speaker 2: And don't pani. I'm ach the car Doctor. Let's do 8 00:00:25,440 --> 00:00:27,760 Speaker 2: the easy stuff. First, check fuse number eight in the 9 00:00:27,960 --> 00:00:30,440 Speaker 2: underdeath hues box. Make sure fuse number rate's working. That 10 00:00:30,680 --> 00:00:31,280 Speaker 2: that powers up. 11 00:00:31,360 --> 00:00:33,720 Speaker 5: Yeah, that was good that It. 12 00:00:33,680 --> 00:00:35,080 Speaker 3: Would have been nice if that was bad. 13 00:00:35,320 --> 00:00:38,960 Speaker 1: Welcome to the radio home of ron Ananian, the Car Doctor. 14 00:00:39,240 --> 00:00:42,320 Speaker 1: Since nineteen ninety one. This is where car owners the 15 00:00:42,360 --> 00:00:46,680 Speaker 1: world overturned to for their definitive opinion on automotive repair. 16 00:00:47,159 --> 00:00:49,920 Speaker 1: If your mechanics giving you a busy signal, pick up 17 00:00:49,960 --> 00:00:53,240 Speaker 1: the phone and call in the garage doors. 18 00:00:52,960 --> 00:00:54,880 Speaker 2: Are open, but I am here to take your call 19 00:00:55,280 --> 00:00:57,760 Speaker 2: at eight five five five six NY nine hundred and 20 00:00:57,800 --> 00:01:05,680 Speaker 2: now he running new customers. Hey, they show up right, 21 00:01:05,800 --> 00:01:09,679 Speaker 2: and it's a variety, and everybody's got a story. 22 00:01:10,120 --> 00:01:10,319 Speaker 6: You know. 23 00:01:10,360 --> 00:01:13,280 Speaker 2: I always think back to my late father in law 24 00:01:13,280 --> 00:01:15,600 Speaker 2: who always said, you know, life is all the story. 25 00:01:15,640 --> 00:01:19,920 Speaker 2: It's all about the story. It's always everybody has a story. 26 00:01:20,000 --> 00:01:22,920 Speaker 2: You know, Don's gone forty years and I still think 27 00:01:22,959 --> 00:01:25,920 Speaker 2: about that because everybody does have a story. You know, 28 00:01:26,040 --> 00:01:27,960 Speaker 2: if you go to the garage sale and they're selling 29 00:01:27,959 --> 00:01:31,440 Speaker 2: a rocking chair, you're not buying a rocking chair. You know, 30 00:01:31,560 --> 00:01:33,840 Speaker 2: this is the chair my grandmother used to rock me 31 00:01:33,880 --> 00:01:35,959 Speaker 2: to sleep in when I was a little kid, and it, 32 00:01:36,120 --> 00:01:39,160 Speaker 2: you know, traveled west by covered wagon. Of course, I 33 00:01:39,160 --> 00:01:41,520 Speaker 2: always wondering how far west they could travel from Hackensack 34 00:01:41,600 --> 00:01:44,040 Speaker 2: to River Edge, New Jersey, because it's only about three miles. 35 00:01:44,040 --> 00:01:46,000 Speaker 2: But okay, yeah, I guess. You know, back in the 36 00:01:46,040 --> 00:01:50,200 Speaker 2: olden days when dirt was invented, that, you know, anything 37 00:01:50,240 --> 00:01:52,880 Speaker 2: west of Hackensack was a big deal. But there's always 38 00:01:52,920 --> 00:01:57,760 Speaker 2: a story. Twenty fifteen Nissan Infinity. I guess an Infinity. 39 00:01:57,760 --> 00:01:59,360 Speaker 2: I guess it's not a Nissan Infinity. I guess it's 40 00:01:59,360 --> 00:02:02,000 Speaker 2: an Infinity. I guess it's a twenty fifteen Infinity. Q 41 00:02:02,080 --> 00:02:05,160 Speaker 2: fifty came into the shop this week at Ariotomotive and 42 00:02:05,360 --> 00:02:08,440 Speaker 2: Garrett super nice guy. I mean, one of the nicest, 43 00:02:08,520 --> 00:02:12,320 Speaker 2: most polite messages on the answering machine that I've ever heard. 44 00:02:12,400 --> 00:02:14,960 Speaker 2: High You know, my name is Garrett, I've got a problem. 45 00:02:15,080 --> 00:02:17,560 Speaker 2: I tried to put my air filter in. I broke 46 00:02:17,600 --> 00:02:20,000 Speaker 2: the clip. My wife's gonna yell at me, and now 47 00:02:20,040 --> 00:02:22,120 Speaker 2: I don't know what to do, and I you know, 48 00:02:22,919 --> 00:02:24,880 Speaker 2: it was something like that, and I took I felt 49 00:02:24,880 --> 00:02:27,320 Speaker 2: sorry for him. You know, nice guy, wasn't He wasn't. 50 00:02:27,440 --> 00:02:29,959 Speaker 2: It wasn't an assumption. It was the kind of person 51 00:02:30,000 --> 00:02:33,480 Speaker 2: you want to work for, right, an instant communication the 52 00:02:33,560 --> 00:02:37,440 Speaker 2: new customer. So I called him back and you know, 53 00:02:37,520 --> 00:02:39,000 Speaker 2: brought him in right away. I said it, I don't 54 00:02:39,040 --> 00:02:41,440 Speaker 2: drop it off. Let me see what's going on. And unfortunately, 55 00:02:41,520 --> 00:02:45,400 Speaker 2: what Garrett had done was he tried to replace the 56 00:02:45,440 --> 00:02:47,960 Speaker 2: air filter on this Q fifty and he didn't have 57 00:02:48,000 --> 00:02:52,399 Speaker 2: the air cleaner lid lined up exactly right, and when 58 00:02:52,400 --> 00:02:54,040 Speaker 2: he tried to get the top clip in, it was 59 00:02:54,120 --> 00:02:56,120 Speaker 2: under such load it snapped the corner or of the 60 00:02:56,120 --> 00:02:59,840 Speaker 2: plastic housing off and there was nothing you could do. 61 00:03:00,200 --> 00:03:02,080 Speaker 2: We looked at it. I said, I explained it all 62 00:03:02,080 --> 00:03:05,960 Speaker 2: to Garrett. I said, you know, here's the how and 63 00:03:06,000 --> 00:03:09,240 Speaker 2: the why, here's what I'm concerned about. Let's put an 64 00:03:09,280 --> 00:03:12,120 Speaker 2: air filter housing on it. It was just under four 65 00:03:12,160 --> 00:03:15,200 Speaker 2: hundred dollars, so it was an expensive lesson for Garrett. 66 00:03:15,639 --> 00:03:17,640 Speaker 2: And you know, I said, let's put a couple of 67 00:03:17,680 --> 00:03:19,640 Speaker 2: real air filters. And he had purchased an air filter 68 00:03:19,720 --> 00:03:22,880 Speaker 2: on Amazon. I explained the perils of that because you're 69 00:03:22,880 --> 00:03:26,360 Speaker 2: not quite sure what you're getting. I've purchased stuff on Amazon, 70 00:03:26,760 --> 00:03:29,480 Speaker 2: not autoparts, but other things that show up. And yeah, 71 00:03:29,520 --> 00:03:31,760 Speaker 2: and it's not real. We've had this conversation before, you 72 00:03:31,800 --> 00:03:33,480 Speaker 2: and I we've talken about it for years now on 73 00:03:33,520 --> 00:03:35,360 Speaker 2: the show. So I said, let's put a couple of 74 00:03:35,400 --> 00:03:38,520 Speaker 2: real air filters on it. Let's get some quality in 75 00:03:38,560 --> 00:03:41,240 Speaker 2: this because it's a pair right, a Q fifty has 76 00:03:41,480 --> 00:03:43,800 Speaker 2: twin air boxes that has a right and left air 77 00:03:43,800 --> 00:03:45,920 Speaker 2: filter housing. So I said, let's do this once. Let's 78 00:03:46,480 --> 00:03:48,760 Speaker 2: put air filters in it. Let's do the air filter housing. 79 00:03:48,800 --> 00:03:51,600 Speaker 2: We'll wipe out the throttle bodies and welcome to the family. 80 00:03:52,120 --> 00:03:54,080 Speaker 2: And then we had the conversation and you could see 81 00:03:54,120 --> 00:03:57,480 Speaker 2: he was happy, he was eager. He was you know, 82 00:03:57,520 --> 00:03:59,560 Speaker 2: sometimes when you're standing on that side of the counter, 83 00:03:59,680 --> 00:04:03,840 Speaker 2: myself of the counter, you you recognize you're what they're 84 00:04:03,840 --> 00:04:07,120 Speaker 2: looking for. You know, they beat their way to your door. 85 00:04:07,160 --> 00:04:11,120 Speaker 2: They found the automotive expert and they're they're happy. I 86 00:04:11,160 --> 00:04:13,800 Speaker 2: said to him, you know, Garrett, there's only there's three 87 00:04:13,840 --> 00:04:16,559 Speaker 2: reasons in my mind why somebody works on their own car. 88 00:04:17,320 --> 00:04:17,440 Speaker 3: Uh. 89 00:04:17,720 --> 00:04:20,080 Speaker 2: You know, I said, you're not quite sure where to 90 00:04:20,120 --> 00:04:23,640 Speaker 2: go because you've been allegedly everywhere and you just haven't 91 00:04:23,640 --> 00:04:27,599 Speaker 2: been happy. I said, you're cheap because you think you 92 00:04:27,640 --> 00:04:30,320 Speaker 2: can fix a car inexpensively. And I did say that 93 00:04:30,360 --> 00:04:32,760 Speaker 2: because I'm at that point now where you know reality 94 00:04:32,800 --> 00:04:36,080 Speaker 2: is of what reality is? I said, or three, you're 95 00:04:36,160 --> 00:04:38,920 Speaker 2: just not quite sure where to go, and he said 96 00:04:38,920 --> 00:04:41,520 Speaker 2: it's the third. He said, I'm just not quite sure 97 00:04:41,520 --> 00:04:42,919 Speaker 2: to where to go. He says, I don't know. I 98 00:04:42,960 --> 00:04:45,320 Speaker 2: don't know who's good, who's fair, who's going to be honest? 99 00:04:46,240 --> 00:04:48,360 Speaker 2: I said, well, I think that's me, and I explained 100 00:04:48,360 --> 00:04:50,560 Speaker 2: it all to him. You know, one of the things 101 00:04:50,560 --> 00:04:51,880 Speaker 2: I get to fall back on is I get to 102 00:04:51,880 --> 00:04:54,760 Speaker 2: tell somebody, well, I do this this this weekend radio show, 103 00:04:54,760 --> 00:04:58,880 Speaker 2: and they're like really, and then they have that whole conversation. 104 00:04:59,040 --> 00:05:00,800 Speaker 2: You know, it's if you're here, you must be real 105 00:05:00,839 --> 00:05:04,479 Speaker 2: because well, I can't say they don't let idiots on radio, 106 00:05:04,560 --> 00:05:07,080 Speaker 2: but they don't let idiots on radio and fix cars. 107 00:05:07,320 --> 00:05:09,799 Speaker 2: So that's just not allowed because you can't be both 108 00:05:10,320 --> 00:05:12,920 Speaker 2: and still you know, repair automobiles in this day and age. 109 00:05:14,120 --> 00:05:16,520 Speaker 2: Long story short, we made Garrett a customer. He was happy, 110 00:05:16,560 --> 00:05:19,880 Speaker 2: he was content, you know, walked him through the process, 111 00:05:19,920 --> 00:05:22,520 Speaker 2: got him along the path, and I think he'll be back. 112 00:05:22,880 --> 00:05:26,000 Speaker 2: I think I think he realizes the value in having somebody. 113 00:05:26,000 --> 00:05:27,720 Speaker 2: He said, you know, you kept me updated, you told 114 00:05:27,760 --> 00:05:31,000 Speaker 2: me what's going on, and I'm happy with that. It 115 00:05:31,120 --> 00:05:34,400 Speaker 2: was a real positive experience for both of us because listen, 116 00:05:34,440 --> 00:05:36,440 Speaker 2: it's got to be good for me and him and you. 117 00:05:37,000 --> 00:05:39,200 Speaker 2: It's you know, it's it's this is a two way street. 118 00:05:39,240 --> 00:05:42,039 Speaker 2: It's not just about fixing cars and making money. It's 119 00:05:42,120 --> 00:05:45,640 Speaker 2: it's the experience of it, that relationship that you build. 120 00:05:47,160 --> 00:05:49,479 Speaker 2: The second new customer in the shop this week was Bill. 121 00:05:50,120 --> 00:05:52,479 Speaker 2: Bill got recommended to us by the local tire shop. 122 00:05:52,520 --> 00:05:54,360 Speaker 2: And I still think about Bill and his car is 123 00:05:54,400 --> 00:05:59,359 Speaker 2: oh six Nissan CenTra. That that when I tell you 124 00:05:59,400 --> 00:06:01,520 Speaker 2: this story, it's it's your hair's going to stand up 125 00:06:01,520 --> 00:06:05,880 Speaker 2: on it. So Bill brought me this six Nissan CenTra 126 00:06:06,000 --> 00:06:08,760 Speaker 2: that the local tire shop couldn't fix. It had an 127 00:06:08,760 --> 00:06:13,080 Speaker 2: electrical drain. It would battery would go dead within a day, 128 00:06:13,880 --> 00:06:18,279 Speaker 2: and it required jump starting, and you know, it required 129 00:06:18,320 --> 00:06:21,760 Speaker 2: being charged and all sorts of things, and it just 130 00:06:21,880 --> 00:06:27,080 Speaker 2: wasn't a good time. And you know, the funny part 131 00:06:27,200 --> 00:06:30,719 Speaker 2: is Bill's car. There's a bible in the left front door, 132 00:06:30,880 --> 00:06:33,400 Speaker 2: in the door pocket, and there was a sign on 133 00:06:33,480 --> 00:06:35,520 Speaker 2: the seat next to me to my right that said clergy. 134 00:06:35,600 --> 00:06:39,080 Speaker 2: So you know, now God sent me a car, right. 135 00:06:39,120 --> 00:06:40,520 Speaker 2: I keep thinking, you know, this is why Bill walked 136 00:06:40,560 --> 00:06:42,320 Speaker 2: into my door. Bill's like, I hear you do electrical 137 00:06:42,320 --> 00:06:45,320 Speaker 2: and you diagnose. I said, yeah, it's been rumored. So 138 00:06:45,720 --> 00:06:50,160 Speaker 2: the local tire shop trying to fix the the repair 139 00:06:50,560 --> 00:06:54,680 Speaker 2: the fault. Rather put a battery in it, naturally, they 140 00:06:54,760 --> 00:06:57,680 Speaker 2: put an alternator in it. Okay, I could sort of 141 00:06:57,760 --> 00:07:00,440 Speaker 2: understand that, but I mean, can't you just tell if 142 00:07:00,440 --> 00:07:03,440 Speaker 2: it's charging or not. The one I didn't understand was 143 00:07:03,600 --> 00:07:05,640 Speaker 2: they put a starter in the car. Why would you 144 00:07:05,680 --> 00:07:08,800 Speaker 2: put a starter in a car for a battery drain. 145 00:07:10,600 --> 00:07:13,160 Speaker 2: Either the starter works or it doesn't. It's a mixmaster 146 00:07:13,280 --> 00:07:16,280 Speaker 2: mounted to the flywheel. It's either on or off. That's it. 147 00:07:16,640 --> 00:07:20,680 Speaker 2: Unless you think the starter is somehow magically engaging itself 148 00:07:20,720 --> 00:07:22,880 Speaker 2: and causing the engine to crank over without the key 149 00:07:22,920 --> 00:07:25,520 Speaker 2: activating it. But you got to give me proof, You 150 00:07:25,560 --> 00:07:27,640 Speaker 2: got to give me a reason. It just can't be. 151 00:07:28,040 --> 00:07:31,920 Speaker 2: Let's just put a starter in the car. So once 152 00:07:31,960 --> 00:07:34,400 Speaker 2: they decided that they had fired the parts cannon enough 153 00:07:34,440 --> 00:07:36,720 Speaker 2: and exploded enough parts all over the underhood of the 154 00:07:37,000 --> 00:07:39,440 Speaker 2: six Nissan, they figured, well, now it's a good time 155 00:07:39,480 --> 00:07:42,000 Speaker 2: to tell the customer. It's fifteen hundred dollars. By the way, 156 00:07:42,160 --> 00:07:44,720 Speaker 2: we don't do electrical and bill ended up on my 157 00:07:44,840 --> 00:07:48,200 Speaker 2: door and I looked at it, and you know, I 158 00:07:48,240 --> 00:07:51,080 Speaker 2: set them up. I told him there's basic diagnostic charges. 159 00:07:51,120 --> 00:07:52,840 Speaker 2: I walked them through the you know, it's going to 160 00:07:52,880 --> 00:07:56,120 Speaker 2: be so much time on an initial just to get going, 161 00:07:56,200 --> 00:07:58,400 Speaker 2: which we did. He understood. He was great. He said, hey, 162 00:07:58,440 --> 00:07:59,920 Speaker 2: fix what you gotta fix, Do what you gotta do. 163 00:08:00,000 --> 00:08:04,360 Speaker 2: I need my car hooked up, the meter, ran through it. Yeah, 164 00:08:04,400 --> 00:08:05,640 Speaker 2: there was a drain. There was a drain of three 165 00:08:05,720 --> 00:08:08,880 Speaker 2: hundred and seventy one milliams Freia seventy one widgets all 166 00:08:08,960 --> 00:08:10,680 Speaker 2: right for you guys, if you want to be technical. 167 00:08:10,680 --> 00:08:12,520 Speaker 2: But it was a three hundred and seventy one milliam draw. 168 00:08:13,200 --> 00:08:15,240 Speaker 2: After a forty five minute wait, waiting for all the 169 00:08:15,280 --> 00:08:18,840 Speaker 2: modules to time out and everything to calm down. FIA 170 00:08:18,920 --> 00:08:21,120 Speaker 2: seventy one Milliams is a pretty good draw, and I 171 00:08:21,120 --> 00:08:23,320 Speaker 2: had looked the car over prior. I always do. Know, 172 00:08:23,760 --> 00:08:25,960 Speaker 2: you know, you have to look today. Is there is 173 00:08:26,000 --> 00:08:28,520 Speaker 2: there a cell phone charger or some sort of charging 174 00:08:28,600 --> 00:08:31,280 Speaker 2: something in a cigarette lighter porter or a powerport somewhere 175 00:08:31,280 --> 00:08:35,200 Speaker 2: you don't see. I opened the trunk, and you know, 176 00:08:35,240 --> 00:08:38,840 Speaker 2: we talked about is the is the light on underneath 177 00:08:38,960 --> 00:08:41,400 Speaker 2: in the trunk? It wasn't. I think we talked about 178 00:08:41,400 --> 00:08:43,360 Speaker 2: this last week where I said, you know, when Danny 179 00:08:43,400 --> 00:08:45,000 Speaker 2: came up with a great idea, we threw the camera 180 00:08:45,040 --> 00:08:47,120 Speaker 2: in there, closed the trunk, the light went out. We 181 00:08:47,160 --> 00:08:49,959 Speaker 2: looked at it on a video on the phone, and 182 00:08:50,800 --> 00:08:53,199 Speaker 2: you know, we knew it wasn't that. But yeah, we 183 00:08:53,240 --> 00:08:57,360 Speaker 2: had a draw. Where do you go? I almost made 184 00:08:57,400 --> 00:08:59,160 Speaker 2: a video of this, but I ran out of time. 185 00:08:59,160 --> 00:09:01,240 Speaker 2: And I apologize because and everybody wants to see this. 186 00:09:01,360 --> 00:09:04,640 Speaker 2: But we started pulling fuses. There was two fuse boxes 187 00:09:04,640 --> 00:09:06,600 Speaker 2: on this vehicle, went under the hood, one under the dash. 188 00:09:07,120 --> 00:09:08,640 Speaker 2: I'm old and tired, so I always go for the 189 00:09:08,640 --> 00:09:10,120 Speaker 2: easy one. I went for the one under the hood. 190 00:09:10,120 --> 00:09:14,040 Speaker 2: Why not let's start there, and I went through fuse 191 00:09:14,080 --> 00:09:17,120 Speaker 2: one two. I got the fuse thirty two. Circuit number 192 00:09:17,200 --> 00:09:21,400 Speaker 2: thirty two is the fuse for the radio. And as 193 00:09:21,400 --> 00:09:24,800 Speaker 2: soon as I pulled that fuse out, bang my draw 194 00:09:24,880 --> 00:09:26,760 Speaker 2: went away. It went down under fifty I think I 195 00:09:26,800 --> 00:09:29,839 Speaker 2: went to forty two milliams, and if I sat there 196 00:09:29,840 --> 00:09:32,719 Speaker 2: and watched it, within another ten minutes, it dropped down 197 00:09:32,760 --> 00:09:35,000 Speaker 2: to about seven milliams, so I knew I was on 198 00:09:35,040 --> 00:09:39,400 Speaker 2: the right piece. I looked up circuit thirty two, fifteen 199 00:09:39,400 --> 00:09:42,920 Speaker 2: amp fuse. It powers the radio, and it was a 200 00:09:42,960 --> 00:09:46,200 Speaker 2: straight shot right to the radio, making it very direct 201 00:09:46,200 --> 00:09:50,319 Speaker 2: and very clean in that it goes to the radio. 202 00:09:50,360 --> 00:09:53,440 Speaker 2: Unless there's an aftermarket something installed, unless somebody modified the 203 00:09:53,480 --> 00:09:57,720 Speaker 2: wiring diagram, it goes to the radio. So at this 204 00:09:57,800 --> 00:10:00,000 Speaker 2: point I called up Bill. I explained what I had found. 205 00:10:00,200 --> 00:10:04,000 Speaker 2: Then he said, you know, he said, I remember when 206 00:10:04,000 --> 00:10:06,880 Speaker 2: they put that radio in, which kind of got my interest. Right, 207 00:10:06,920 --> 00:10:08,360 Speaker 2: how do you remember when they put the radio win 208 00:10:08,400 --> 00:10:09,960 Speaker 2: if you bought the car new which is part of 209 00:10:10,000 --> 00:10:12,360 Speaker 2: our initial conversation. He said no, no, no, He said, 210 00:10:12,840 --> 00:10:16,160 Speaker 2: somebody had shown up, oh, probably five or six years ago, 211 00:10:16,200 --> 00:10:18,240 Speaker 2: maybe longer. And they put the radio in in my driveway. 212 00:10:18,280 --> 00:10:20,600 Speaker 2: That's an aftermarket radio. And I went, wow, really it 213 00:10:20,679 --> 00:10:23,200 Speaker 2: looked factory. It really did. I couldn't see the difference. 214 00:10:24,679 --> 00:10:26,360 Speaker 2: So the next day was the end of the day. 215 00:10:26,440 --> 00:10:28,600 Speaker 2: Next day I showed up, I pulled the radio out, 216 00:10:29,000 --> 00:10:32,160 Speaker 2: disconnected the radio, draws, gone, Bill, you need a radio. 217 00:10:34,200 --> 00:10:37,520 Speaker 2: There's always a reason. And I'm putting the radio back in, 218 00:10:38,360 --> 00:10:41,839 Speaker 2: and I noticed the volume knob, which is also the 219 00:10:41,920 --> 00:10:47,200 Speaker 2: power knob, is bent. And I mentioned that to Bill 220 00:10:47,679 --> 00:10:49,600 Speaker 2: at the counter, and he said, yeah, a while ago, 221 00:10:49,720 --> 00:10:51,520 Speaker 2: my daughter was doing I don't know what. I don't 222 00:10:51,559 --> 00:10:53,080 Speaker 2: know what the daughter was doing. I don't know how 223 00:10:53,080 --> 00:10:55,280 Speaker 2: old the daughter was. His daughter was doing something in 224 00:10:55,320 --> 00:10:57,239 Speaker 2: the car getting out of the car, and she accidentally 225 00:10:57,280 --> 00:11:01,199 Speaker 2: kicked the radio. And that was somewhere around the time 226 00:11:01,240 --> 00:11:04,680 Speaker 2: that the problem started. But he couldn't he couldn't be certain. 227 00:11:05,559 --> 00:11:07,960 Speaker 2: You know, It's interesting. The knob was physically bent, and 228 00:11:08,000 --> 00:11:10,440 Speaker 2: if you put the knob in just the right position 229 00:11:10,480 --> 00:11:15,160 Speaker 2: of volume and pushed it in, it stayed stuck in. 230 00:11:16,280 --> 00:11:20,600 Speaker 2: It didn't come out. Now, it's a switch circuit, all right. 231 00:11:20,880 --> 00:11:25,360 Speaker 2: And I regardless physical damage to the radio, the radio 232 00:11:25,360 --> 00:11:28,360 Speaker 2: is unplugged, the cars fixed, the point becomes and yes, 233 00:11:28,400 --> 00:11:31,960 Speaker 2: Bill's happy. He was thrilled. He was, you know, his 234 00:11:32,040 --> 00:11:34,360 Speaker 2: cars fixed. And I talked to him about, you know, 235 00:11:34,520 --> 00:11:36,760 Speaker 2: what had happened to him previously at the other repair stuff, 236 00:11:36,760 --> 00:11:38,720 Speaker 2: because I take that serious. You know what you're making, 237 00:11:38,880 --> 00:11:41,280 Speaker 2: you're stinking up the place. You're making my industry look bad. 238 00:11:41,559 --> 00:11:42,959 Speaker 2: And he said, yeah, I know. He says, I got 239 00:11:42,960 --> 00:11:44,079 Speaker 2: to go back and talk to them. He said, I 240 00:11:44,080 --> 00:11:46,800 Speaker 2: didn't understand that either. He said, I'm no mechanic, but 241 00:11:47,600 --> 00:11:50,040 Speaker 2: you know, a starter for an electrical draw it didn't 242 00:11:50,080 --> 00:11:52,280 Speaker 2: make any sense to me in my mind. And that's 243 00:11:52,320 --> 00:11:54,480 Speaker 2: the point I want to make with you. You know, 244 00:11:54,600 --> 00:11:57,400 Speaker 2: with Garrett it was clear cut. With Bill, it was 245 00:11:57,480 --> 00:12:00,520 Speaker 2: clear cut. But Garrett, Bill had a problem, and you know, 246 00:12:01,080 --> 00:12:03,200 Speaker 2: he said, I should have spoken up sooner. I want 247 00:12:03,240 --> 00:12:06,560 Speaker 2: you to speak up. If you're questioning why the mechanic's 248 00:12:06,640 --> 00:12:08,760 Speaker 2: doing something, you've got to ask them the question. Because 249 00:12:08,800 --> 00:12:11,920 Speaker 2: I explained this to Bill, will this fix my problem? 250 00:12:12,440 --> 00:12:14,280 Speaker 2: And if they shovel their feet and they look down 251 00:12:14,280 --> 00:12:17,080 Speaker 2: and they look uneasy and they say, well maybe, then 252 00:12:17,160 --> 00:12:19,360 Speaker 2: you've got to decide. Is that the point where you've 253 00:12:19,360 --> 00:12:21,840 Speaker 2: got to get a second opinion, or are they on 254 00:12:21,880 --> 00:12:23,560 Speaker 2: the track of something and they just don't know how 255 00:12:23,600 --> 00:12:26,920 Speaker 2: to explain it. Just don't take everything they say for granted, 256 00:12:27,360 --> 00:12:30,839 Speaker 2: because not every mechanic is right. And I'm starting to 257 00:12:30,880 --> 00:12:33,439 Speaker 2: see that more and more. A five five five six 258 00:12:33,520 --> 00:12:35,679 Speaker 2: zero nine nine zero zero. I'm running any of the car, doctor, 259 00:12:35,679 --> 00:12:40,120 Speaker 2: I'll be back right after this. Don't go away, no, God, 260 00:12:46,960 --> 00:12:47,400 Speaker 2: that's right. 261 00:12:47,480 --> 00:12:49,640 Speaker 7: If you call and we're not live, you can leave 262 00:12:49,679 --> 00:12:51,360 Speaker 7: a message and we'll call you back to get you 263 00:12:51,440 --> 00:12:54,120 Speaker 7: on the air with Ron eight five to five five 264 00:12:54,200 --> 00:12:57,839 Speaker 7: six zero nine nine zero zero. Speaking of Ron, here he. 265 00:12:57,880 --> 00:13:00,439 Speaker 2: Is, Hey, let's get over and talk to Let's go 266 00:13:00,440 --> 00:13:02,760 Speaker 2: to curtain Arizona. You're on the card doctor. How can 267 00:13:02,760 --> 00:13:03,040 Speaker 2: I help? 268 00:13:04,960 --> 00:13:05,600 Speaker 3: Hello Ron? 269 00:13:05,720 --> 00:13:10,719 Speaker 6: Yes, sir, I've got a twenty ten Ford f one 270 00:13:10,840 --> 00:13:15,160 Speaker 6: fifty that got something that's got me a little bit 271 00:13:15,240 --> 00:13:17,080 Speaker 6: baffled because I'm driving it. 272 00:13:17,160 --> 00:13:20,160 Speaker 3: I go up the hill or pillow stress on it. 273 00:13:20,280 --> 00:13:23,880 Speaker 3: What I'd call a very light kind of grind, grinding noise, 274 00:13:23,960 --> 00:13:27,920 Speaker 3: almost like it's got a a little piece of tin 275 00:13:28,720 --> 00:13:32,080 Speaker 3: loose underneath there. But the interesting thing is if I 276 00:13:32,200 --> 00:13:35,800 Speaker 3: take my foot off the gas and then almost he 277 00:13:35,880 --> 00:13:38,000 Speaker 3: needed to put it back down again. The sound goes 278 00:13:38,040 --> 00:13:41,120 Speaker 3: away at least for a while, for a good long while, 279 00:13:41,280 --> 00:13:44,720 Speaker 3: and then once a while it'll come back. But every 280 00:13:44,720 --> 00:13:46,600 Speaker 3: time I do that, take to put off the gas 281 00:13:47,120 --> 00:13:49,480 Speaker 3: and reapply it, the sound goes away. 282 00:13:49,640 --> 00:13:50,400 Speaker 2: Four wheel draws. 283 00:13:50,720 --> 00:13:53,800 Speaker 3: The car seems to be it's got a four wheel drive. 284 00:13:54,800 --> 00:13:56,800 Speaker 3: It seems to be run just fine. Everything seems to 285 00:13:56,800 --> 00:13:58,319 Speaker 3: be going to this fine on it except for the 286 00:13:58,360 --> 00:13:58,920 Speaker 3: darn sound. 287 00:13:59,080 --> 00:14:00,680 Speaker 2: If you put it in four whel drive, does the 288 00:14:00,679 --> 00:14:03,120 Speaker 2: noise go away? 289 00:14:04,080 --> 00:14:05,760 Speaker 3: I don't know. I've never tried that because I'm usually 290 00:14:05,760 --> 00:14:06,440 Speaker 3: going pretty fast. 291 00:14:06,440 --> 00:14:09,559 Speaker 2: As it happens, well, stop and put it in a 292 00:14:09,559 --> 00:14:12,240 Speaker 2: four wheel drive and you know, accelerate in a straight 293 00:14:12,280 --> 00:14:16,000 Speaker 2: line and doesn't Is the noise gone? Because if it is, 294 00:14:16,280 --> 00:14:18,599 Speaker 2: I mean we can have a conversation. You know, is 295 00:14:18,640 --> 00:14:21,760 Speaker 2: it a heat shield? Is it? Is it? You know, 296 00:14:22,120 --> 00:14:24,560 Speaker 2: a tiny cat heat shield? Kind of a noise? Is 297 00:14:24,600 --> 00:14:27,960 Speaker 2: it a loose underbody heat shield? Something along those lines. 298 00:14:28,040 --> 00:14:30,640 Speaker 2: You can try power breaking it, you know, sitting still 299 00:14:31,280 --> 00:14:33,080 Speaker 2: in the bay or in the in the in the garage, 300 00:14:33,120 --> 00:14:35,640 Speaker 2: in the driveway wherever, you know, can you can you 301 00:14:35,720 --> 00:14:38,160 Speaker 2: replicate it by power breaking it? Something like that? Have 302 00:14:38,240 --> 00:14:40,600 Speaker 2: you looked for a loose heat shield. You know, is 303 00:14:40,640 --> 00:14:44,080 Speaker 2: this transmission related? If you you know, if the trans 304 00:14:44,120 --> 00:14:46,000 Speaker 2: has what what does? What does the shifter say? 305 00:14:46,080 --> 00:14:46,320 Speaker 7: Kurt? 306 00:14:46,360 --> 00:14:48,200 Speaker 2: Is it D with a circle and D or is 307 00:14:48,240 --> 00:14:51,360 Speaker 2: it just D with a circle alone for the shift indicator? 308 00:14:51,520 --> 00:14:52,520 Speaker 2: Do you remember what it says? 309 00:14:53,280 --> 00:14:55,600 Speaker 3: Uh? I just remember it D. 310 00:14:55,920 --> 00:14:58,440 Speaker 2: That's all okay? You know if you if you were 311 00:14:58,480 --> 00:15:02,000 Speaker 2: to tap the brake while you were accelerating, you know, 312 00:15:02,080 --> 00:15:04,520 Speaker 2: does that change it? Because that would theoretically drop it 313 00:15:04,560 --> 00:15:06,760 Speaker 2: out of lock up? If it was torque converter related 314 00:15:07,080 --> 00:15:09,320 Speaker 2: or transmission related, it might knock it down into the 315 00:15:09,320 --> 00:15:12,320 Speaker 2: next gear and might not hold whatever geart's in. You know, 316 00:15:12,920 --> 00:15:14,960 Speaker 2: is it trans related? And then when you try this 317 00:15:15,040 --> 00:15:16,920 Speaker 2: and none of this works, put it in four wheel drive? 318 00:15:17,000 --> 00:15:18,640 Speaker 2: So if the noise goes away, and I bet it does, 319 00:15:19,200 --> 00:15:22,680 Speaker 2: they've got a bulletin out there for this. Four does 320 00:15:23,120 --> 00:15:27,360 Speaker 2: twenty two dish twenty two nineteen that talks about disconnecting 321 00:15:28,120 --> 00:15:33,160 Speaker 2: the vacuum hubs for the four wheel drive? Does this 322 00:15:33,200 --> 00:15:39,280 Speaker 2: have a knob on the dashboard or a poll lever? Okay? 323 00:15:39,400 --> 00:15:44,840 Speaker 2: So are the are the four wheel drive actuators partially on? 324 00:15:45,840 --> 00:15:50,400 Speaker 2: Wasn't an uncommon problem. 325 00:15:50,520 --> 00:15:53,200 Speaker 3: Okay, all right, so you know the easiest transfer. 326 00:15:54,560 --> 00:15:57,720 Speaker 2: Well, no, I'm thinking I'm thinking it's the actual front 327 00:15:57,760 --> 00:16:02,280 Speaker 2: hubs themselves. Is there a fault with the front hubs themselves? 328 00:16:02,440 --> 00:16:04,120 Speaker 2: Just try putting it in four wheel drive? Does the 329 00:16:04,160 --> 00:16:06,400 Speaker 2: noise go away? And then we can then we can 330 00:16:06,480 --> 00:16:08,600 Speaker 2: break down what component it is. If it doesn't, then 331 00:16:08,640 --> 00:16:11,120 Speaker 2: we're on the wrong path. But it was not. 332 00:16:11,320 --> 00:16:12,800 Speaker 3: It was not a do that though. 333 00:16:13,960 --> 00:16:16,520 Speaker 2: Stop the truck. You can't. You can't shift on the 334 00:16:16,520 --> 00:16:18,360 Speaker 2: fly at the four wheel drive with that vehicle. 335 00:16:20,160 --> 00:16:22,240 Speaker 3: Well, I can, but I'm usually it's usually going to 336 00:16:22,280 --> 00:16:24,640 Speaker 3: fairly decent speed when I hear the sound. 337 00:16:24,880 --> 00:16:27,960 Speaker 2: Okay, And if you stop and it's making if it's 338 00:16:28,000 --> 00:16:29,760 Speaker 2: making the sound and you stop and you go to 339 00:16:29,880 --> 00:16:31,600 Speaker 2: accelerate again, we'll make the noise again. 340 00:16:33,480 --> 00:16:35,840 Speaker 3: No, not typically interesting? 341 00:16:36,760 --> 00:16:39,240 Speaker 2: And how fast are you going when this happens? 342 00:16:41,120 --> 00:16:42,560 Speaker 3: Usually over forty miles an hour? 343 00:16:43,560 --> 00:16:45,760 Speaker 2: You can't shift into four wheel drive at forty miles 344 00:16:45,760 --> 00:16:46,120 Speaker 2: an hour? 345 00:16:47,920 --> 00:16:50,920 Speaker 3: Well I can? But can can you be on on 346 00:16:51,400 --> 00:16:53,160 Speaker 3: a hard surface and that happens? I thought that was 347 00:16:53,200 --> 00:16:54,200 Speaker 3: bad worewheel drive. 348 00:16:54,360 --> 00:16:58,600 Speaker 2: If you're going straight, I can tell you I've shifted 349 00:16:58,600 --> 00:17:00,320 Speaker 2: everything four wheel drive. I mean, I would check the 350 00:17:00,320 --> 00:17:02,880 Speaker 2: owner's manual see what they recommend as far as speed 351 00:17:02,640 --> 00:17:06,520 Speaker 2: and load. But every four wheel drive vehicle, I never 352 00:17:06,560 --> 00:17:08,240 Speaker 2: really think if I'm going straight, whether or not I'm 353 00:17:08,240 --> 00:17:11,560 Speaker 2: putting into four wheel or not. It doesn't it doesn't 354 00:17:11,760 --> 00:17:14,960 Speaker 2: seem to be a concern. I don't really have an issue. 355 00:17:15,280 --> 00:17:20,960 Speaker 2: But you know, you know, at that point I would, 356 00:17:21,000 --> 00:17:24,920 Speaker 2: I would, Yeah, yeah, I would. I don't see why 357 00:17:24,960 --> 00:17:27,720 Speaker 2: you can't you hit if you know, think of it 358 00:17:27,800 --> 00:17:29,680 Speaker 2: like this, if you're traveling down a snowy road and 359 00:17:29,720 --> 00:17:32,080 Speaker 2: you hit a snowy patch, you have to stop to 360 00:17:32,080 --> 00:17:36,360 Speaker 2: put it in four wheel drive. Right. 361 00:17:36,480 --> 00:17:41,600 Speaker 3: I once broken a drive train on a truck keeping 362 00:17:41,600 --> 00:17:43,359 Speaker 3: it in four wheel drive on the street. 363 00:17:43,400 --> 00:17:48,000 Speaker 2: So that's well, yeah, because are you are you turning 364 00:17:48,040 --> 00:17:50,040 Speaker 2: with it? Are you going through twists and turns and 365 00:17:50,080 --> 00:17:53,879 Speaker 2: everything else? As far as you know what you're not 366 00:17:53,880 --> 00:17:58,119 Speaker 2: supposed to do on a dry road. But I can't, 367 00:17:58,359 --> 00:18:00,320 Speaker 2: you know, four wheel drive is four wheel drive. Brother, 368 00:18:01,560 --> 00:18:05,680 Speaker 2: everything I own, my suburban, my plow truck, my multiple 369 00:18:05,720 --> 00:18:07,880 Speaker 2: plow trucks that I've had over the years. I never 370 00:18:07,880 --> 00:18:09,919 Speaker 2: really think about how fast I'm going. Would I do 371 00:18:09,960 --> 00:18:12,560 Speaker 2: it at sixty five or seventy. No, but theoretically if 372 00:18:12,560 --> 00:18:14,959 Speaker 2: I'm traveling on snow, so I'm not doing sixty five 373 00:18:15,040 --> 00:18:18,480 Speaker 2: or seventy anyway, but thirty five forty shouldn't be an issue. 374 00:18:19,480 --> 00:18:21,239 Speaker 2: Check your owners manual, then call me back. We can 375 00:18:21,240 --> 00:18:23,160 Speaker 2: talk about it further. I'm running dy in the car. Doctor. 376 00:18:23,160 --> 00:18:33,040 Speaker 2: We're back. Right after this, the news had. 377 00:18:32,840 --> 00:18:36,640 Speaker 4: Come out in the First World War, the bloody rat 378 00:18:36,800 --> 00:18:41,960 Speaker 4: Barren was flying once more. The Allied commands ignored all 379 00:18:42,040 --> 00:18:46,399 Speaker 4: of his men and calling on Snoopy to do it again. 380 00:18:47,040 --> 00:18:49,479 Speaker 7: Was the night for Christmas. 381 00:18:49,240 --> 00:18:53,480 Speaker 2: Forty welcome back. That's right, the Christmas is coming. I 382 00:18:53,480 --> 00:18:56,600 Speaker 2: think that's next week. By the way, Tom, I'm making 383 00:18:56,600 --> 00:18:59,480 Speaker 2: this the official. I will be here next week though, 384 00:18:59,480 --> 00:19:01,480 Speaker 2: but I do have to leave right after the show 385 00:19:01,480 --> 00:19:03,240 Speaker 2: next week because I've been summoned North. 386 00:19:04,400 --> 00:19:08,280 Speaker 7: Yeah, well I've I've already arranged the arm guards to 387 00:19:08,280 --> 00:19:10,400 Speaker 7: make sure you don't leave before the show is right. 388 00:19:10,480 --> 00:19:15,600 Speaker 2: So because this year, this year, Santa is getting twin superchargers. 389 00:19:16,040 --> 00:19:17,440 Speaker 2: So because we have to get in there, there's some 390 00:19:17,480 --> 00:19:19,159 Speaker 2: trouble spots around the world, so we have to get 391 00:19:19,200 --> 00:19:22,040 Speaker 2: in and out of those trouble spots as fast as possible. 392 00:19:22,240 --> 00:19:23,160 Speaker 2: So excellent. 393 00:19:23,240 --> 00:19:23,440 Speaker 4: Yep. 394 00:19:23,600 --> 00:19:26,119 Speaker 2: Well we have to avoid we have to avoid some drones. 395 00:19:26,160 --> 00:19:27,879 Speaker 2: We've got all kinds of things to deal with. So 396 00:19:27,960 --> 00:19:31,320 Speaker 2: I'm in consultation with the Defense Department now as we 397 00:19:31,359 --> 00:19:35,160 Speaker 2: speak for you know, missing the bad stuff. So but yeah, 398 00:19:35,160 --> 00:19:36,159 Speaker 2: I just want to let you know I got to 399 00:19:36,160 --> 00:19:38,560 Speaker 2: be out of here on time next week to you know, 400 00:19:38,680 --> 00:19:41,360 Speaker 2: go north. I can't tell you where though, so be nice. 401 00:19:41,480 --> 00:19:43,560 Speaker 2: You're getting coll and your stocking. Let's go over to 402 00:19:43,640 --> 00:19:47,720 Speaker 2: uh yeah, let's go over to Micah and May and Michael. 403 00:19:47,800 --> 00:19:50,560 Speaker 2: Welcome back, brother. How are you today? 404 00:19:50,760 --> 00:19:52,840 Speaker 5: I'm doing great. You know, Tom must have known that 405 00:19:52,920 --> 00:19:55,119 Speaker 5: you had your Airplane podcast are coming on because he 406 00:19:55,160 --> 00:19:56,520 Speaker 5: played the Airplane Christmas song. 407 00:19:56,600 --> 00:19:58,520 Speaker 2: There you go. It's always best. I always know it's 408 00:19:58,560 --> 00:20:03,200 Speaker 2: Christmas whenever I hear snoopy they're doing this thing. So absolutely, 409 00:20:03,960 --> 00:20:05,119 Speaker 2: what can I do for you today? 410 00:20:06,080 --> 00:20:06,280 Speaker 3: Ron? 411 00:20:06,359 --> 00:20:09,199 Speaker 5: Last week you were talking about after market remote or 412 00:20:09,320 --> 00:20:12,240 Speaker 5: remote starters in general, and I thought that there were 413 00:20:12,280 --> 00:20:14,520 Speaker 5: some things that you kind of left out that needed 414 00:20:14,520 --> 00:20:17,800 Speaker 5: to be talked about, especially for the OEM ones. I've 415 00:20:17,800 --> 00:20:19,639 Speaker 5: been kind of dealing with this on and off for 416 00:20:19,680 --> 00:20:21,880 Speaker 5: a few years for a few different cars that I've 417 00:20:21,880 --> 00:20:24,320 Speaker 5: had and cars with my friends. And there's some things 418 00:20:24,359 --> 00:20:26,520 Speaker 5: that I think are your listeners need to be aware 419 00:20:26,560 --> 00:20:28,880 Speaker 5: of because a lot of times these things, the aftermarket ones, 420 00:20:28,920 --> 00:20:31,720 Speaker 5: are given as Christmas gifts, or at least the installs 421 00:20:31,720 --> 00:20:33,320 Speaker 5: were given, and I think it just kind of needs 422 00:20:33,320 --> 00:20:37,520 Speaker 5: to be talked about a little bit. Sure, Well, what 423 00:20:37,600 --> 00:20:42,679 Speaker 5: I have found with the OEM remote starters, typically what 424 00:20:42,760 --> 00:20:45,479 Speaker 5: they will do is they will start the car and 425 00:20:45,520 --> 00:20:49,000 Speaker 5: it'll run for ten minutes, maybe fifteen minutes, but you 426 00:20:49,040 --> 00:20:52,080 Speaker 5: can't adjust the time, and then it'll shut down. And 427 00:20:52,119 --> 00:20:54,640 Speaker 5: that's fine. They're supposed to shut down after a certain 428 00:20:54,680 --> 00:20:57,719 Speaker 5: amount of time and you can restart it and then 429 00:20:57,720 --> 00:20:59,399 Speaker 5: it'll run for that same amount of time and then 430 00:20:59,440 --> 00:21:03,040 Speaker 5: it'll shut down, but you can't restart it a third time. Now, 431 00:21:03,080 --> 00:21:05,159 Speaker 5: when you live in Maine and you don't have a 432 00:21:05,160 --> 00:21:07,639 Speaker 5: garage and you're trying to heat up the car and 433 00:21:07,680 --> 00:21:10,000 Speaker 5: you're trying to get the windshield defrosted and all that, 434 00:21:10,280 --> 00:21:12,000 Speaker 5: it may need to run longer than that in order 435 00:21:12,000 --> 00:21:14,240 Speaker 5: to get the ice melted, but you can only do 436 00:21:14,359 --> 00:21:16,880 Speaker 5: it twice with the remote start, and there's no way 437 00:21:16,880 --> 00:21:19,159 Speaker 5: to adjust it. At least I found that on the 438 00:21:19,200 --> 00:21:22,520 Speaker 5: Subarus and I found that on the toyotas. I don't 439 00:21:22,560 --> 00:21:24,920 Speaker 5: know about the GMS, but it wouldn't surprise me because 440 00:21:24,960 --> 00:21:27,439 Speaker 5: I was told this is done for safety, so that 441 00:21:27,520 --> 00:21:30,640 Speaker 5: you don't overheat the car or that you don't destroy 442 00:21:30,680 --> 00:21:34,520 Speaker 5: the car, and that can be an issue. The other 443 00:21:34,600 --> 00:21:37,040 Speaker 5: thing that I found with the oem ones is that 444 00:21:37,080 --> 00:21:39,199 Speaker 5: you can certainly start the car, and you know, you 445 00:21:39,200 --> 00:21:41,520 Speaker 5: can leave the defrost on if you want to, but 446 00:21:41,600 --> 00:21:45,159 Speaker 5: you can't do anything else. I use an aftermarket one, 447 00:21:45,560 --> 00:21:47,720 Speaker 5: and the aftermarket one that I have, I can set 448 00:21:47,760 --> 00:21:49,360 Speaker 5: it up to do other things, and I can turn 449 00:21:49,400 --> 00:21:52,240 Speaker 5: on the rear window shield defrost or defoger to help 450 00:21:52,400 --> 00:21:55,960 Speaker 5: start melting things off the rear of my car. Rear 451 00:21:56,040 --> 00:21:57,600 Speaker 5: window of my car, so when I go out to 452 00:21:57,600 --> 00:22:00,399 Speaker 5: clean it, it's already slightly melted and I'm not outing 453 00:22:00,400 --> 00:22:02,480 Speaker 5: away at the ice that's built up on it. And 454 00:22:02,520 --> 00:22:04,760 Speaker 5: I think those are important things to note as well 455 00:22:04,800 --> 00:22:07,439 Speaker 5: as I can talk about what to look for in 456 00:22:07,480 --> 00:22:10,359 Speaker 5: an aftermarket installer, but well, I think those are really 457 00:22:10,359 --> 00:22:11,800 Speaker 5: important things to know about there. 458 00:22:11,880 --> 00:22:14,879 Speaker 2: You know, they're a concern, Micah, but I you know, 459 00:22:14,960 --> 00:22:18,399 Speaker 2: understand the manufacturers are doing or limiting the time trial. 460 00:22:19,000 --> 00:22:21,480 Speaker 2: Most likely one of the primary reasons is they're concerned 461 00:22:21,480 --> 00:22:25,120 Speaker 2: about catalytic converter into emissions because it's all about clean air. 462 00:22:25,160 --> 00:22:28,679 Speaker 2: Brother that's that's really their biggest concern. So there's a 463 00:22:28,720 --> 00:22:31,080 Speaker 2: reason why they're only letting it go fifteen minutes or 464 00:22:31,080 --> 00:22:33,720 Speaker 2: ten minutes. My problem, and I don't necessarily have a 465 00:22:33,760 --> 00:22:35,640 Speaker 2: problem with it because I've yet to see a catalytic 466 00:22:35,640 --> 00:22:38,199 Speaker 2: converter on a good running, well maintained vehicle have an 467 00:22:38,200 --> 00:22:41,240 Speaker 2: issue from extensive idling. Look at police cars, they idle 468 00:22:41,280 --> 00:22:44,120 Speaker 2: all day long, emergency vehicles, right, you know you don't. 469 00:22:44,160 --> 00:22:47,359 Speaker 2: You don't see cat failures like that. So because and 470 00:22:47,400 --> 00:22:49,720 Speaker 2: I've gotten that as an excuse out of manufacturers, that 471 00:22:49,760 --> 00:22:52,480 Speaker 2: it's there to protect the cat, I think the reason 472 00:22:52,480 --> 00:22:57,120 Speaker 2: they limit the time is simply because of the green 473 00:22:57,200 --> 00:23:00,040 Speaker 2: world orderers. We'll call it that we're worried about a mission, 474 00:23:00,240 --> 00:23:04,600 Speaker 2: we're worried about polluting the environment, when in reality, it's 475 00:23:04,680 --> 00:23:07,600 Speaker 2: as you say, in Maine, I be worried about can 476 00:23:07,640 --> 00:23:09,879 Speaker 2: I see out the windshield. I love these people that 477 00:23:09,960 --> 00:23:12,320 Speaker 2: tell me, hey, don't warm the car up. It's not 478 00:23:12,359 --> 00:23:15,080 Speaker 2: necessary on a modern vehicle. Yeah, you go out there 479 00:23:15,080 --> 00:23:16,960 Speaker 2: in Maine when it's fifteen below and try and chip 480 00:23:16,960 --> 00:23:18,280 Speaker 2: the ice away and see if you can get the 481 00:23:18,320 --> 00:23:21,320 Speaker 2: snow off the car. But to the guy in southern California, 482 00:23:21,480 --> 00:23:26,280 Speaker 2: that's not important. My problem with aftermarket installs is it 483 00:23:26,359 --> 00:23:29,480 Speaker 2: depends on the install How are they doing the install? 484 00:23:29,600 --> 00:23:32,679 Speaker 2: Are they cutting factory harness? Is it just plug and play? 485 00:23:33,040 --> 00:23:35,680 Speaker 2: I have no problem with a plug and play provided 486 00:23:35,720 --> 00:23:39,399 Speaker 2: it's been tested, tried and true, because understand for you 487 00:23:39,480 --> 00:23:43,360 Speaker 2: and everybody else, what they're doing is it's basically taking 488 00:23:44,359 --> 00:23:49,360 Speaker 2: a Dell laptop or an IBM computer, some major name 489 00:23:49,480 --> 00:23:53,320 Speaker 2: brand that's been thoroughly tested in the lab and inserting 490 00:23:53,520 --> 00:23:56,959 Speaker 2: an aftermarket video card that you don't know the consequence 491 00:23:57,000 --> 00:23:58,960 Speaker 2: of the impact of how it will affect the risk 492 00:23:59,080 --> 00:24:03,680 Speaker 2: of the system, the operating computer. And that's my problem 493 00:24:03,680 --> 00:24:06,639 Speaker 2: that it causes you know, where's that glitch and you 494 00:24:06,640 --> 00:24:07,120 Speaker 2: don't know. 495 00:24:07,920 --> 00:24:12,280 Speaker 5: I completely agree with you, and that's why when I 496 00:24:12,359 --> 00:24:14,879 Speaker 5: go for an aftermarket like this. The company that I 497 00:24:14,920 --> 00:24:18,160 Speaker 5: go with has been doing this since nineteen seventy three, 498 00:24:18,280 --> 00:24:20,600 Speaker 5: and so they know what they're doing, and they know 499 00:24:20,640 --> 00:24:22,480 Speaker 5: what products that they're offering me. They know how to 500 00:24:22,520 --> 00:24:24,359 Speaker 5: handle it with each car, and they're going to be 501 00:24:24,400 --> 00:24:25,280 Speaker 5: there to stand behind it. 502 00:24:25,359 --> 00:24:28,360 Speaker 2: Who's the company, who's the company? 503 00:24:28,840 --> 00:24:30,879 Speaker 5: The company. The company that I work with is a 504 00:24:30,920 --> 00:24:35,119 Speaker 5: company called Pine Tree Mobile Mobile Sound in South Portland, Maine. 505 00:24:35,520 --> 00:24:38,919 Speaker 5: And it's a small shop. There's only two or three guys. 506 00:24:39,280 --> 00:24:41,560 Speaker 5: And you know, and the father and the son of there. 507 00:24:41,600 --> 00:24:44,760 Speaker 5: The father sits in the back rooms continuously change smoking cigarettes. 508 00:24:44,880 --> 00:24:47,000 Speaker 5: But he's a great guy. His son has been doing 509 00:24:47,000 --> 00:24:50,199 Speaker 5: it forever. And you know, and it's a it's a 510 00:24:50,280 --> 00:24:53,800 Speaker 5: it's not a beautiful shop. But they do everything from 511 00:24:53,920 --> 00:24:56,840 Speaker 5: boats to RVs, I mean with sound systems and everything 512 00:24:56,920 --> 00:25:00,520 Speaker 5: and and and and their installs are perfect, and you 513 00:25:00,560 --> 00:25:02,640 Speaker 5: know they have an installer that's a savant. 514 00:25:03,359 --> 00:25:06,440 Speaker 2: You bring up You bring up another point too, in 515 00:25:06,480 --> 00:25:09,320 Speaker 2: that radios and stereos. You know, this time of year 516 00:25:09,359 --> 00:25:11,639 Speaker 2: is somebody going to get a car stereo for the holidays. 517 00:25:12,200 --> 00:25:15,600 Speaker 2: And you know how that radio goes in can have 518 00:25:15,680 --> 00:25:18,199 Speaker 2: a major effect because everybody needs to realize and what 519 00:25:18,240 --> 00:25:21,600 Speaker 2: we're really talking about here is installing a remote start. 520 00:25:22,119 --> 00:25:26,040 Speaker 2: It's how are we affecting the computer network that that 521 00:25:26,080 --> 00:25:29,240 Speaker 2: remote start is being intertwined too, just like a radio. 522 00:25:29,400 --> 00:25:32,400 Speaker 2: You put a radio into a system today and if 523 00:25:32,440 --> 00:25:36,360 Speaker 2: it's not properly installed or properly thought out and designed 524 00:25:36,359 --> 00:25:40,840 Speaker 2: by the manufacturer. Maybe communication with the other modules down 525 00:25:40,880 --> 00:25:45,159 Speaker 2: the line from that radio no longer works, you know. 526 00:25:45,240 --> 00:25:49,080 Speaker 5: It's I'm completely with you, yeah, on my on my SUBERU. 527 00:25:49,160 --> 00:25:51,920 Speaker 5: The radio is the entire computer module for the whole car. 528 00:25:51,960 --> 00:25:54,919 Speaker 5: And if the radio doesn't pick up my USB songs 529 00:25:54,920 --> 00:25:56,840 Speaker 5: that I have plugged in there, I got to restart 530 00:25:56,880 --> 00:25:58,919 Speaker 5: the car to pick that up. 531 00:25:59,080 --> 00:26:00,439 Speaker 2: You know, it goes and I'm with. 532 00:26:00,560 --> 00:26:03,080 Speaker 5: You know, you and I come from the time go ahead, 533 00:26:03,920 --> 00:26:06,080 Speaker 5: I'm sorry, you and I come from the time I 534 00:26:06,160 --> 00:26:08,879 Speaker 5: may have sold you radio at Crazy Eddies on Root 535 00:26:08,960 --> 00:26:12,040 Speaker 5: seventeen in Paramus because I used to sell car stereos 536 00:26:12,160 --> 00:26:14,480 Speaker 5: all the time for years. It's come a long way 537 00:26:14,560 --> 00:26:17,600 Speaker 5: since they Yeah, yeah, it's just a very different time. 538 00:26:17,840 --> 00:26:22,199 Speaker 2: I thought you looked familiar. I'm only kidding, you know, Micah. 539 00:26:22,440 --> 00:26:26,080 Speaker 2: The concern becomes, I just don't want anybody to think 540 00:26:26,240 --> 00:26:29,960 Speaker 2: any aftermarket install will work. I actually and you know, 541 00:26:30,119 --> 00:26:33,840 Speaker 2: remote starts. I've got an email here somewhere. Remote starts 542 00:26:34,080 --> 00:26:37,680 Speaker 2: are big on everybody's mind this time of year. Let's 543 00:26:37,680 --> 00:26:39,120 Speaker 2: see this one came to me, Hey, Ron a long 544 00:26:39,160 --> 00:26:40,920 Speaker 2: time listener to your show. I'm in Pennsylvania. I was 545 00:26:40,960 --> 00:26:43,480 Speaker 2: listening last Saturday and a gentleman called in wanting a 546 00:26:43,520 --> 00:26:45,600 Speaker 2: remote start in his Toyota. A couple of things regarding that. 547 00:26:45,640 --> 00:26:47,520 Speaker 2: I know for a fact Toyota does offer a factory 548 00:26:47,560 --> 00:26:50,119 Speaker 2: dealer installed remote I have a twenty nineteen that I 549 00:26:50,160 --> 00:26:51,920 Speaker 2: purchased new and it had the fact a remote start. 550 00:26:51,960 --> 00:26:53,800 Speaker 2: To this day, I'm able to use the remote start. Yes, 551 00:26:53,840 --> 00:26:56,080 Speaker 2: there's a plan I guess we're talking about, and that's 552 00:26:56,080 --> 00:26:58,440 Speaker 2: something I want to talk about. Subscription plans on remote starts. 553 00:26:58,440 --> 00:26:59,720 Speaker 2: When you use it with the app on your phone, 554 00:26:59,720 --> 00:27:03,040 Speaker 2: that's buyers in six months. So remote starts are a 555 00:27:03,080 --> 00:27:06,840 Speaker 2: big part of everybody's mind this time of year. I 556 00:27:07,040 --> 00:27:09,920 Speaker 2: just want to, you know, reiterate that it's only as 557 00:27:09,920 --> 00:27:12,719 Speaker 2: good as the install and there's going to be there 558 00:27:12,720 --> 00:27:15,919 Speaker 2: are going to be certain limitations with factory, but to 559 00:27:15,960 --> 00:27:20,920 Speaker 2: a degree it can be the safest. However, a qualified installer, 560 00:27:21,320 --> 00:27:24,800 Speaker 2: a knowledgeable installer. It's no different than going to a 561 00:27:24,840 --> 00:27:26,800 Speaker 2: shop and asking them to put brakes on your car. 562 00:27:27,040 --> 00:27:29,760 Speaker 2: They know what parts work, they know what parts don't work. 563 00:27:30,040 --> 00:27:32,000 Speaker 2: So dealing with an installer is the way to go 564 00:27:32,200 --> 00:27:34,840 Speaker 2: where I cringe, Mica and for everybody else's benefit. Is 565 00:27:35,080 --> 00:27:37,200 Speaker 2: the guy who walked into the shop this week. He's 566 00:27:37,200 --> 00:27:39,880 Speaker 2: put getting a remote start for his daughter on Amazon 567 00:27:40,359 --> 00:27:42,280 Speaker 2: and he's looking for a shop to install it. I 568 00:27:42,320 --> 00:27:44,399 Speaker 2: would run from that like your hair was on fire, 569 00:27:44,960 --> 00:27:45,960 Speaker 2: you know, because. 570 00:27:46,440 --> 00:27:49,680 Speaker 5: Coward some of the mass market shops right right there 571 00:27:49,720 --> 00:27:51,679 Speaker 5: are mass market shops out there. I don't want to 572 00:27:51,720 --> 00:27:54,040 Speaker 5: name any names in this case, but you know, they're 573 00:27:54,040 --> 00:27:56,560 Speaker 5: cutting wires and they're crimping wires, and that's not good. 574 00:27:56,600 --> 00:27:59,320 Speaker 5: But it's also a question of the company, the quality 575 00:27:59,359 --> 00:28:01,879 Speaker 5: of product you're buying. I know that my car has 576 00:28:01,920 --> 00:28:05,280 Speaker 5: a module from from iData Link and they make the 577 00:28:05,359 --> 00:28:07,679 Speaker 5: modules for everybody and they look at that stuff and 578 00:28:07,720 --> 00:28:09,960 Speaker 5: they know the cars and they know what's going to work. 579 00:28:10,160 --> 00:28:12,200 Speaker 5: And then it's a crime stop or remote that goes 580 00:28:12,200 --> 00:28:14,760 Speaker 5: in onto the I Data Link module. So you know. 581 00:28:14,840 --> 00:28:17,840 Speaker 5: And again the reason that I know that is because 582 00:28:18,080 --> 00:28:20,520 Speaker 5: my shop knows what to work with and it's been 583 00:28:20,560 --> 00:28:23,399 Speaker 5: working with these companies for years. That's what you gotta find. 584 00:28:23,440 --> 00:28:26,000 Speaker 2: They know what let us and tomato you need to 585 00:28:26,000 --> 00:28:29,880 Speaker 2: make the salad, right, So yeah, exactly, I get it. 586 00:28:30,000 --> 00:28:32,280 Speaker 2: I get it as Mike as always, sir, always a 587 00:28:32,280 --> 00:28:34,600 Speaker 2: pleasure to talk to you. You keep them coming, you'd be well. 588 00:28:34,640 --> 00:28:35,919 Speaker 2: You have a good holiday, all right. 589 00:28:35,800 --> 00:28:38,320 Speaker 5: Brother, take care of a wonderful Christmas. 590 00:28:38,840 --> 00:28:40,600 Speaker 2: Bye bye. I'm running any in the car. Doctor. We're 591 00:28:40,600 --> 00:28:52,080 Speaker 2: back right after this. It's beginning like Chris. 592 00:28:54,880 --> 00:28:57,080 Speaker 4: Take a look in the five and ten. 593 00:28:57,520 --> 00:29:02,000 Speaker 2: Trick or tree, no long holiday. 594 00:29:03,760 --> 00:29:07,680 Speaker 7: Don't forget Santa is watching. I had to remind my 595 00:29:07,720 --> 00:29:10,000 Speaker 7: dogs that the other day. Now I got to remind you. 596 00:29:10,120 --> 00:29:13,440 Speaker 2: Yeah, but see, I have special access because without me, 597 00:29:13,600 --> 00:29:14,520 Speaker 2: Santa doesn't fly. 598 00:29:15,280 --> 00:29:17,800 Speaker 7: So just so he told me that unless you're good, 599 00:29:18,040 --> 00:29:20,000 Speaker 7: you're not getting any cocoa on the troop this year. 600 00:29:20,160 --> 00:29:23,720 Speaker 2: Well, I can't drink cocoa anymore anyway. I'm getting old, 601 00:29:23,720 --> 00:29:25,520 Speaker 2: and we have to make too many pit stops, and 602 00:29:25,560 --> 00:29:28,360 Speaker 2: it's not necessarily to overhaul the sleigh. So I want 603 00:29:28,360 --> 00:29:29,800 Speaker 2: to wait wait wait, wait, wait, wait wait. 604 00:29:29,600 --> 00:29:31,840 Speaker 7: Wait, you're going to work on the sleigh, so install 605 00:29:31,960 --> 00:29:33,680 Speaker 7: something so you don't have to make a pit stop. 606 00:29:33,760 --> 00:29:36,400 Speaker 2: I never thought about that, so I could. I could 607 00:29:36,480 --> 00:29:38,960 Speaker 2: use it when I'm when I'm over the bad parts 608 00:29:38,960 --> 00:29:42,000 Speaker 2: in the world. So we'll we'll dump on them first. 609 00:29:43,400 --> 00:29:46,640 Speaker 2: I want to talk about John and his twenty seventeen 610 00:29:46,720 --> 00:29:51,360 Speaker 2: Ford escape, and he tried to do his own battery 611 00:29:51,680 --> 00:29:53,800 Speaker 2: and he was successful for about four months. And I 612 00:29:53,800 --> 00:29:55,480 Speaker 2: want to talk about one of the key mistakes that 613 00:29:55,520 --> 00:29:58,480 Speaker 2: he made, and it was it was interesting, right, he 614 00:29:59,120 --> 00:30:01,280 Speaker 2: had the car towed in, it died on the road. 615 00:30:02,000 --> 00:30:06,040 Speaker 2: It had some electrical issues going on, and I think 616 00:30:06,080 --> 00:30:09,120 Speaker 2: it really had to deal or do with the battery 617 00:30:09,120 --> 00:30:12,560 Speaker 2: that he put in. John's a regular customer, we see him. 618 00:30:12,560 --> 00:30:14,040 Speaker 2: We've been trying to tell him put a battery in 619 00:30:14,040 --> 00:30:16,440 Speaker 2: the car for a while, and he finally did, but 620 00:30:16,800 --> 00:30:19,680 Speaker 2: he missed a key step twenty seventeen four to escape, 621 00:30:20,320 --> 00:30:22,680 Speaker 2: he went to I'm gonna tell you where he got 622 00:30:22,720 --> 00:30:25,920 Speaker 2: a battery from Walmart. And nothing against Walmart, but I 623 00:30:26,480 --> 00:30:30,120 Speaker 2: you know it's you know, it's I just don't know 624 00:30:30,160 --> 00:30:32,880 Speaker 2: if the quality is there on everything. I'm not saying 625 00:30:32,920 --> 00:30:35,960 Speaker 2: everything Walmart has is terrible, but I've seen this more 626 00:30:35,960 --> 00:30:38,080 Speaker 2: than a few times. Some of their autoparts, they remind 627 00:30:38,120 --> 00:30:40,880 Speaker 2: me of Seers and some of the great retailers that 628 00:30:40,920 --> 00:30:42,720 Speaker 2: are no longer with us. They claiming they had the 629 00:30:42,760 --> 00:30:45,200 Speaker 2: best in everything, and their business model didn't work out 630 00:30:45,240 --> 00:30:48,800 Speaker 2: so well because they're not in business anymore. So this 631 00:30:48,840 --> 00:30:53,960 Speaker 2: Walmart battery went in, and you know, it had a 632 00:30:54,000 --> 00:30:57,160 Speaker 2: weird failure. Part of the problem was in John's method 633 00:30:57,520 --> 00:31:00,720 Speaker 2: of install, and part of it was the battery itself 634 00:31:01,640 --> 00:31:04,720 Speaker 2: because the car got towed in. It had an electrical 635 00:31:04,760 --> 00:31:07,280 Speaker 2: failure where the computer was shutting down because of a 636 00:31:07,360 --> 00:31:10,560 Speaker 2: voltage issue. It was protecting itself. It wasn't even going 637 00:31:10,560 --> 00:31:12,920 Speaker 2: into limp in mode. Its going to shut off mode. 638 00:31:13,240 --> 00:31:13,360 Speaker 3: You know. 639 00:31:13,400 --> 00:31:16,240 Speaker 2: I would see charging system voltage creep up over fifteen 640 00:31:16,240 --> 00:31:19,680 Speaker 2: and a half vaults, and the car would just shut 641 00:31:19,720 --> 00:31:24,400 Speaker 2: itself off. So I took the battery out and sat 642 00:31:24,440 --> 00:31:26,080 Speaker 2: it on the bench and I charged at the level 643 00:31:26,120 --> 00:31:29,400 Speaker 2: it wasn't that low, and I load tested it. I 644 00:31:29,400 --> 00:31:31,800 Speaker 2: actually tested it three different ways. I have four different 645 00:31:31,840 --> 00:31:34,720 Speaker 2: battery pieces of machinery there. I can do it four 646 00:31:34,720 --> 00:31:36,960 Speaker 2: different ways, and it failed three out of the four. 647 00:31:37,000 --> 00:31:38,440 Speaker 2: I didn't even do the fourth one because I had 648 00:31:38,480 --> 00:31:41,200 Speaker 2: seen it fill each and every time, so to me, 649 00:31:41,280 --> 00:31:43,479 Speaker 2: the battery was at fault. I took that battery, put 650 00:31:43,520 --> 00:31:45,520 Speaker 2: it on the bench, and put another battery in, and 651 00:31:45,560 --> 00:31:50,120 Speaker 2: the charging system was still registering higher than normal. And 652 00:31:50,160 --> 00:31:52,920 Speaker 2: when I talked to John, and I asked him the question. 653 00:31:53,080 --> 00:31:55,120 Speaker 2: I said, John, did you ever register the battery when 654 00:31:55,120 --> 00:31:58,120 Speaker 2: you put it in? When you first installed it? And 655 00:31:58,160 --> 00:32:01,120 Speaker 2: I heard like a pregnant pause, and he was like, 656 00:32:01,200 --> 00:32:03,680 Speaker 2: what you know? Did you take a scan tool out? 657 00:32:03,760 --> 00:32:05,720 Speaker 2: Did you tell it that you had replaced the battery 658 00:32:05,760 --> 00:32:08,040 Speaker 2: and do a battery system reset because you have to 659 00:32:08,080 --> 00:32:10,360 Speaker 2: do that on certain vehicles. Now, if you see a 660 00:32:10,440 --> 00:32:13,320 Speaker 2: clamp around the negative or positive cable, usually it's around 661 00:32:13,360 --> 00:32:16,600 Speaker 2: the negative. That means that the battery. The computer is 662 00:32:16,680 --> 00:32:21,320 Speaker 2: looking at current load and what's going on on the 663 00:32:21,360 --> 00:32:24,400 Speaker 2: electrical system, and it's going to affect how it charges 664 00:32:24,440 --> 00:32:27,640 Speaker 2: the battery. Now, I don't know which came first, a 665 00:32:27,720 --> 00:32:30,040 Speaker 2: chicken or the egg. To me, the battery was a problem, 666 00:32:30,240 --> 00:32:33,560 Speaker 2: but not registering it was a problem. Also not telling it, Hey, 667 00:32:33,560 --> 00:32:36,840 Speaker 2: I changed the battery, put a fresh battery in. It 668 00:32:36,840 --> 00:32:39,800 Speaker 2: made a difference, but not a lot of difference. Registered it, 669 00:32:40,120 --> 00:32:42,560 Speaker 2: and now all of a sudden, the vehicle's fixed. I 670 00:32:42,560 --> 00:32:44,640 Speaker 2: don't know. I'm not a fan of Walmart batteries, but 671 00:32:44,680 --> 00:32:46,360 Speaker 2: I will tell you this. You do have to register 672 00:32:46,400 --> 00:32:48,480 Speaker 2: a battery when you put it in. That's a very 673 00:32:48,600 --> 00:32:51,320 Speaker 2: very important step. Make sure you're doing that Hey. Coming 674 00:32:51,400 --> 00:32:53,680 Speaker 2: up next in the shop, the AutoZone Repair of the Week. 675 00:32:53,680 --> 00:32:55,760 Speaker 2: A new feature here on the Car Doctor. Come on back. 676 00:32:55,800 --> 00:33:09,680 Speaker 2: We'll talk about it right after this. Welcome back. My 677 00:33:09,880 --> 00:33:12,640 Speaker 2: named the Car Doctor. We repair the week this week, 678 00:33:12,680 --> 00:33:13,840 Speaker 2: and this is a new feature. We're going to do 679 00:33:13,840 --> 00:33:15,560 Speaker 2: this every week, so get used to it. If you 680 00:33:15,720 --> 00:33:17,280 Speaker 2: like it, let me know if you don't like it, 681 00:33:17,360 --> 00:33:20,040 Speaker 2: let me know. If you're a pro and you're hearing this, 682 00:33:20,120 --> 00:33:22,080 Speaker 2: let me know your thoughts too, good, bet or indifferent. 683 00:33:22,760 --> 00:33:24,640 Speaker 2: You know, we're here to help you, guys. Come to 684 00:33:24,880 --> 00:33:27,840 Speaker 2: make it easier to repair cars if that's possible. We 685 00:33:27,880 --> 00:33:30,440 Speaker 2: know it's tough every week. We know it's a daunting task, 686 00:33:30,480 --> 00:33:32,400 Speaker 2: and that's part of what this radio show is about. 687 00:33:32,400 --> 00:33:35,280 Speaker 2: To help you, the pro you know, be better at 688 00:33:35,320 --> 00:33:37,440 Speaker 2: what you do. But also you learn from us, We 689 00:33:37,520 --> 00:33:39,640 Speaker 2: learn from you, and it's a good exchange and we 690 00:33:39,680 --> 00:33:43,080 Speaker 2: all move forward. We had a twenty seventeen if I'm 691 00:33:43,120 --> 00:33:45,840 Speaker 2: not mistaken, twenty seventeen Ford Explorer in the shop recently 692 00:33:46,200 --> 00:33:48,640 Speaker 2: that had an airbag fault, and I think we've talked 693 00:33:48,640 --> 00:33:50,880 Speaker 2: about this prior, but I never really talked in depth 694 00:33:50,880 --> 00:33:53,160 Speaker 2: about what it took to fix the problem. 695 00:33:53,360 --> 00:33:53,440 Speaker 7: Or. 696 00:33:53,480 --> 00:33:58,080 Speaker 2: The fault related to the passenger side under the seat 697 00:33:58,440 --> 00:34:03,240 Speaker 2: airbag connector. The customer had allowed a box of Kleenex. 698 00:34:03,320 --> 00:34:05,760 Speaker 2: You guys know how they all these things seemed to 699 00:34:05,800 --> 00:34:07,640 Speaker 2: collect on the floor, and they had this box of 700 00:34:07,720 --> 00:34:11,719 Speaker 2: Kleenex stuffed under the seat. And after constantly moving the 701 00:34:11,760 --> 00:34:13,920 Speaker 2: seat back and forth as different people had gotten in 702 00:34:13,920 --> 00:34:17,560 Speaker 2: and out of it, the Kleenex box kept hitting the connector, 703 00:34:17,640 --> 00:34:20,440 Speaker 2: kept hitting the connector, kept hitting the connector. There's a 704 00:34:20,480 --> 00:34:24,800 Speaker 2: bulletin from Ford actually talks about relocating the connector itself 705 00:34:24,840 --> 00:34:26,480 Speaker 2: and zip tying it up out of the way, and 706 00:34:26,920 --> 00:34:31,320 Speaker 2: several modifications to the wire routing, and it finally broke 707 00:34:31,400 --> 00:34:35,320 Speaker 2: the harness. It broke the connector. We really needed both sides, 708 00:34:35,400 --> 00:34:37,040 Speaker 2: but we weren't able to get it. We weren't able 709 00:34:37,080 --> 00:34:38,759 Speaker 2: to get the harness side. We were only able to 710 00:34:38,760 --> 00:34:42,120 Speaker 2: get the side that went to the module itself. We 711 00:34:42,200 --> 00:34:44,720 Speaker 2: found it an AutoZone, and I have to give credit 712 00:34:44,760 --> 00:34:46,759 Speaker 2: to them the way they have their websites set up 713 00:34:46,760 --> 00:34:48,960 Speaker 2: that you can go and look at connectors and match 714 00:34:49,040 --> 00:34:52,080 Speaker 2: them by size and shape. That's what did it for us. 715 00:34:52,160 --> 00:34:54,839 Speaker 2: It can do it for you too. Remember AutoZone has 716 00:34:54,920 --> 00:34:58,400 Speaker 2: expanded coverage and they have the availability online. I'm on 717 00:34:58,480 --> 00:35:00,360 Speaker 2: an Andy and the car Doctor, reminding you until the 718 00:35:00,400 --> 00:35:03,280 Speaker 2: next time. Good mechanics aren't expensive, they're priceless. 719 00:35:05,840 --> 00:35:05,880 Speaker 3: M